intervate overview public sector solution offering february 2014 - quintin hawes
DESCRIPTION
Intervate's Public Sector Solution Offerings - presented in KZN February 2014 by Quintin Hawes - ([email protected]) - 083 645 9255TRANSCRIPT
An Introduction to Intervate Public Sector Offering
February 2014
Who We AreV
isio
nM
issi
on
Valu
es
To be the recognised LEADER in provision of
INFORMATON MANAGEMENT solutions!
To deliver meaningful and IMPACTFUL solutions that improve productivity and reduce cost.To create value for and have a meaningful IMPACT on the lives of our staff, customers, community and stakeholders.
PASSION! EXCELLENCE!
Intervate At A Glance
About 100 employees between
JHB and CT
Founded in
1999
We are a leading provider of Enterprise Information Management
solutions in South Africa...
… and the best-in-class
multi award-winningMicrosoft Gold
Partner
We are a BBBEE Level 2 contributor with 100% procurement
recognition as Value Adding Enterprise.
Solutions Areas
Social & Collaboration Web Experience
Workflow
Records Management & Compliancy
Document Management
Imaging & Capture
Enterprise Search Intranets & Portals
Highlights
Solution Focus
Leading Edge
Intervate Public Sector Solutions ISV
Solutions for Citizen Service- apps to extend systems to citizens- rich and engaging web presence
Solutions for Efficient Public Administration- NARS-compliant document & record
services- management of paper-based claims files- management of paper-based student files
SARS Website on SharePoint
Public Administration Suite
RAF Claims Processing
Sasria Windows 8 Rates Calculator
SANParks Citizen Scientist
FixMyCity App
Meter ZApp
Insights Offerings
ICASASharePoint 2013 Intranet with Compliant EDRMS
Joburg City Parks & ZooEnterprise Information Management Roadmap
Limpopo Dept of AgricultureCompliant SharePoint Archiving
Evidence
Solutions for Efficient Public Administration
Claims Process Automation
Incoming & Outgoing Correspondence
Meeting & Decision Tracking
Compliant Case & Records Management & Archiving
“We need to address the adverse findings by the A-G relating to….”
“Our Knowledge & Innovation department is new. We need a system.”
“We have SharePoint licenses. Can SharePoint assist me with NARS-compliant Records Management?”
“We work with paper forms. Can we start to automate submissions?”
Compliance Monitoring & Evaluation
“Our Board and Exco meetings run with paper meeting packs. And we need to track implementation of decisions.”
Government Printing WorkseGazette Automation
Insights Offerings
Stellenbosch UniversityResponsive and Multi-lingual Website
GPWOnline Gazette Website
RAFWebsite & App
Evidence
Solutions for Citizen Service
Responsive & Compliant Web Sites
Online Citizen Service with Extranets
Community Mobile Apps
Complaints & Service Request Automation
“We need to improve the Complaints Management for service delivery.”
“Can we automate submission of the paper forms that citizens submit to us?”
“Can we reduce the costs and time of servicing requests by providing the information on a website or mobile?”
“How can we engage interactively with citizens?”
Our Partners
Key CustomersGovernment
& Public Sector
Finance & Insurance
Telecoms Education Other
What Our Customers Have To Say
Barloworld Limited, Communications and Marketing Manager, Thirona Maharaj: “So exciting to see the intranet live! Well done all, this had to be the most crazy deadline to work with, bringing a project to live within a month, but WE DID IT! Thanks for all the hard work and support. We’ve established an excellent foundation to continue building the vision of our group intranet and we look forward to taking the next steps with you!”
Microsoft South Africa, Customer & Partner Experience Director: “In a true sense of my profession, you have exceeded my expectations.”
Stanlib, Project Manager, Ian Weatherburn: “A huge thank you to the entire team that has made this successful. Well done to everyone that has put in such a big effort, a lot of people have been involved and played a key role in this project and I am extremely grateful for all your support.”
Accolades
2011Microsoft Customer Experience Partner of the Year
Microsoft Content Management Partner of the Year
Microsoft Portals and Collaboration Partner of the Year
Kofax Platinum Partner
2010Microsoft Information Worker Competency Partner of the Year
Kofax Platinum Partner
2009Microsoft Information Worker Competency Partner of the Year
2008Microsoft Information Worker Competency Partner of the Year
Kofax Top Certified Solutions Partner Southern Hemisphere
2007Microsoft Information Worker Competency Partner of the Year
2006Microsoft Custom Development Competency Partner of the Year
K2.Net Partner Solution of the Year
AngloGold Ashanti Supplier Award for Service Levels and After Sales Support
Published Case Studies
A quotation and sales
pipeline management
solution integrated into
Microsoft Office and
SharePoint.
Small loan applications and
disbursement solution radically
improving processing time
and customer service.
JGM required a secure
document control solution to
improve research, compliancy
and remote access.
Storing and managing vast
quantities of electronic
documents to improve
security and legal
compliancy.
Loyalty programme
improving customer
relationships. Developed in
record time!
SharePoint 2010 bridges
Vela VKE's intranet
challenges: sharing
information scattered
across the firm's physical
locations.
UWC turns around
service delivery with integrated
student file management
solution.
Customer Web Portal
revolutionises Sasria's
claims process.
Managing documentation
between its multiple
partner companies is
no longer a train wreck for
this massive construction
consortium.
Tsogo Sun Gaming
wanted to take control
of the online presence
of its casinos.
Finding a central space
to share ideas and source
information to operate
effectively and efficiently
is no longer a
concern.
Sanlam needed a more
efficient collaboration
environment for its
more than 10 000
employees.
