interreg!more4core! wp5!maintenance… · interreg!more4core!!...

INTERREG MORE4CORE

WP5 maintenance market integration, norms & Standards for maintenance

M4C.WP5.A5.1P

Sept.2015

Work Package leader: AFIM

Association Française des

Ingénieurs et responsables des Maintenance

France

Process of collection 2 / 43

Summary

ENGLISH .............................................................................................................................................................. 6 M4C WP5 description .......................................................................................................................................... 6 The deliverables of WP5: ..................................................................................................................................... 6 Some outcomes ................................................................................................................................................... 6

FRANÇAIS ............................................................................................................................................................ 7 INTEGRATION DES MARCHES DE LA MAINTENANCE, DE SES NORMES ET REGLEMENTATIONS .......................................................... 7

Description du WP5 M4C .................................................................................................................................... 7 Livrables du WP5 ................................................................................................................................................. 7 Quelques Conclusions .......................................................................................................................................... 7

DEUTSH ............................................................................................................................................................... 8 WP5 SERVICE MARKTINTEGRATION, NORMEN UND STANDARDS FÜR DIE WARTUNG ................................................................ 8

M4C WP5 Beschreibung ...................................................................................................................................... 8 Die Leistungen der WP5: ..................................................................................................................................... 8 Einige Ergebnisse ................................................................................................................................................. 8

DUTCH .............................................................................................................................................................. 10 WP5 DIENST MARKTINTEGRATIE, NORMEN EN STANDAARDEN VOOR ONDERHOUD .................................................................. 10

M4C WP5 beschrijving ...................................................................................................................................... 10 INTRODUCTION ................................................................................................................................................. 12

THE MORE4CORE INTERREG PROJECT .......................................................................................................................... 12 MORE4CORE works on: ..................................................................................................................................... 12 Work Packages (WP) ......................................................................................................................................... 13

PARTNERS INVOLVED ................................................................................................................................................... 14 EUROPEAN ENTITY WHICH MORE4CORE BELONGS TO : INTERREG NORTH WEST EUROPE ...................................................... 15 THE WP5 -‐ MRO MARKET INTEGRATION ....................................................................................................................... 16

M4C WP5 description ....................................................................................................................................... 16 M4C WP5 aims .................................................................................................................................................. 16

M4C WP5 DELIVERABLES ............................................................................................................................................ 17 Four deliverables have been established for WP5: ............................................................................................ 17 The documents related to these deliverables are: ............................................................................................ 17 This document is the M4C.WP5.A5.1P (Process) ............................................................................................... 17

MAKING PROCESS OF THE DELIVERABLES ......................................................................................................................... 17 Overview of WP5 process .................................................................................................................................. 17 WP5 Standards & regulation matrixes making process .................................................................................... 18 WP5 Standards & regulation case studies making process ............................................................................... 18

FOREWORD ....................................................................................................................................................... 19 SCOPE OF THE DOCUMENT ............................................................................................................................................ 19

This document is the M4C.WP5.A5.1P (Process) ............................................................................................... 19 Warning about updates .................................................................................................................................... 19

WHO IS AFIM ? ........................................................................................................................................................ 19 A non-‐profit organization .................................................................................................................................. 19 Specific communication done by AFIM about Norms & Standards ................................................................... 19

THE EFNMS ............................................................................................................................................................. 19 EFNMS specific role ........................................................................................................................................... 19


The EFNMS specific role for M4C WP5 .............................................................................................................. 20 PURPOSE AND HOW/WHY USE THIS DOCUMENT .............................................................................................. 21

WP5 INITIAL PURPOSE ................................................................................................................................................ 21 More 4 Core and Work package 5 ..................................................................................................................... 21 What we are trying to do in M4C-‐WP5 ............................................................................................................. 21 Standards or Regulations ? ............................................................................................................................... 21

SO WHAT? ................................................................................................................................................................ 22 Are these differences a so big issue? Who cares? ............................................................................................. 22 Main issues to care by… .................................................................................................................................... 22

REGULATION, NORMS & STANDARDS ............................................................................................................... 23 REGULATION, NORMS & STANDARDS ............................................................................................................................. 23

In short… ........................................................................................................................................................... 23 Regulation, Standard & Norm ........................................................................................................................... 23 Normalization .................................................................................................................................................... 24 Certification ....................................................................................................................................................... 24

MAIN ACTORS ........................................................................................................................................................... 24 Institute of standardization linked to this INTERREG project ............................................................................ 24 Sectors institutes ............................................................................................................................................... 24 Technical rules published .................................................................................................................................. 24 Standards published by international organisations ......................................................................................... 24

CATEGORIZATION .............................................................................................................................................. 25 CLASSIFICATION PRINCIPLES .......................................................................................................................................... 25

Appliance of regulations, norms and standards ................................................................................................ 25 A shared breakdown in order to allow comparison .......................................................................................... 25 Why did not use the same categorization for Norms, Standards and regulation? ........................................... 25

MAPPING TOOL .......................................................................................................................................................... 25 A matrix… .......................................................................................................................................................... 25 … to adapt for further dissemination ................................................................................................................ 25

CATEGORIZATION OF NORMS & STANDARDS .................................................................................................... 26 CLASSIFICATION FOR NORMS & STANDARDS .................................................................................................................... 26

Lines: maintenance areas and sub-‐areas .......................................................................................................... 26 Columns: description and use of the norm & standards ................................................................................... 26

THE CLASSIFICATION OF MAINTENANCE AREAS & SUB-‐AREAS ............................................................................................... 26 EXAMPLES OF THEMES RELATED TO AREAS & SUB-‐AREAS .................................................................................................... 27 THE DESCRIPTION AND USE OF THE NORMS & STANDARDS .................................................................................................. 29

THE MATRIX OF NORMS & STANDARD .............................................................................................................. 30 NORMS & STANDARDS COLLECTED ................................................................................................................................ 30

Per categorization ............................................................................................................................................. 30 Per Country ........................................................................................................................................................ 30 Per maintenance sub-‐process ........................................................................................................................... 31

CATEGORIZATION OF REGULATIONS ................................................................................................................. 32 CLASSIFICATION FOR REGULATIONS ................................................................................................................................ 32

Lines: maintenance items .................................................................................................................................. 32 Columns: description and appliance of regulation ............................................................................................ 32


THE CLASSIFICATION OF MAINTENANCE ITEMS .................................................................................................................. 32 THE DESCRIPTION AND USE OF THE REGULATIONS .............................................................................................................. 34

THE MATRIX OF REGULATIONS .......................................................................................................................... 35 REGULATIONS COLLECTED ............................................................................................................................................ 35

Per life cycle state .............................................................................................................................................. 35 Per level of use .................................................................................................................................................. 36 Per country of use ............................................................................................................................................. 36 Topic/Country .................................................................................................................................................... 37 Per topics ........................................................................................................................................................... 38

MAIN LEARNING OUTCOMES ............................................................................................................................ 39 COLLECTION OF REGULATIONS, NORMS AND STANDARDS .................................................................................................... 39

Data source ....................................................................................................................................................... 39 Scope and way of data collection ...................................................................................................................... 39 Country specific “how to” .................................................................................................................................. 39 Update issues .................................................................................................................................................... 39

NORMS AND STANDARDS, A STRATEGIC TOOL FOR COUNTRIES? ............................................................................................ 39 REGULATIONS IN COUNTRIES – A CLUE TO CULTURAL ISSUES ABOUT MAINTENANCE .................................................................. 40 CONFLICTING STANDARDS / NORMS OR REGULATIONS? ..................................................................................................... 40

Clarify frontiers between normalization institutes ............................................................................................ 40 Define a common and shared categorization ................................................................................................... 41 A more “Democratic” vote for norms? .............................................................................................................. 41 Regulation policies ............................................................................................................................................ 41

SUPERFLUOUS STANDARDS / NORMS OR REGULATIONS? ..................................................................................................... 41 “Real” use of the Standards & Norms ............................................................................................................... 41 Statistics about use ........................................................................................................................................... 41 What about some continuous improvement based on facts? ........................................................................... 42

“MISSING” STANDARDS / NORMS OR REGULATIONS? ......................................................................................................... 42 LEXICON ............................................................................................................................................................ 43 STANDARDS & NORMS DETAILS (FROM MATRIX) .............................................................................................. 45 REGULATIONS (FROM MATRIX) ......................................................................................................................... 47


INTERREG MORE4CORE

MANAGEMENT SUMMARY


English WP5 maintenance market integration, norms & standards for maintenance

M4C WP5 description The objective of this work package (WP) is to support transnational integration of MRO markets by improving the transparency, comparability and visibility over norms, standards, regulation and offer of services in the NWE region.

The MRO industry faces 3 barriers for market integration:

• Different standards for description of services • Different regulations for product and service requirements and procedures, including safety, quality

and performance management • A localised and fragmented market for maintenance services

The deliverables of WP5: • Create common reading grid (categorisation) for norms, standards and regulations in order to allow

analysis and comparison • Identify and support take-‐up of priority cases for normalisation & regulations about MRO industry

standards : discrepancies, missing items, superfluous items • Create common categorisation for MRO services across NWE • Create, develop and publish a structured MRO services index (at European level)

This deliverables existed in France mainly largely thanks to AFIM but was not existing at European level

Some outcomes • Standards & norms is a powerful lever for market influence, mastering and control. As a regulation

is the expression of public power, a standard is more the expression of a market need. • A common categorization is an issue, due the big number of items to care on. More than 350

standards and 500 regulations concerning maintenance have been collected for the very few countries of NWE, giving (due to complexity) that Germany decided to not census the regional (Länder) regulation level, which is the main one in this country.

• It is much easier to define a standard at an European level than to gather and harmonize several countries regulations. Using and lobbying standards sounds then more efficient than trying to align regulations. Regulation is very influenced by every country cultures.

• Medium sized MRO services providers are the principal entities impacted by this WP5 subject, not the stakeholders and the big MRO service providers.


Français Intégration des marches de la maintenance, de ses normes et réglementations

Description du WP5 M4C L’objectif de cette partie WP5 du projet est de soutenir l’intégration transnationale des marchés de la maintenance en améliorant la transparence, la capacité à comparer, et la visibilité sur : les normes, les réglementations et les services.

Les industries font face pour la maintenance à 3 barrières principales :

• Différents standards de description des services • Différences de réglementation et d’exigences pour les produits et services, incluant la sécurité, la

qualité et le management de la performance • Une fragmentation et une régionalisation des services de maintenance

Livrables du WP5 • Création due grille de lecture commune (catégorisation) pour les normes et les réglementations afin

de permettre analyse et comparaison • Identifier et argumentation de priorités en termes de normalisation et de réglementation :

éléments incohérents manquants, superflus… • Créer une classification commune des services de maintenance • Créer, développer et publier un annuaire des services de maintenance (au niveau Européen)

Ces livrables existaient en grande partie en France grâce à l’AFIM mais pas au niveau Européen.

Quelques Conclusions • Les normes et réglementations sont un levier puissant pour influencer, contrôler et maîtriser un

marché. La réglementation est l’expression de la puissance publique, les normes sont plutôt l’expression des besoins du marché.

• Une classification commune est un enjeu, étant donné le grand nombre de textes. Plus de 500 réglementations et 350 normes de maintenance ont été collectées sur le périmètre NWE restreint du projet. Sachant que l’Allemagne n’a pas recensé (de par la complexité) ses réglementations régionales (Länders), qui sont la masse des textes applicables.

• Il est plus facile de regrouper / harmoniser ou définir au niveau Européen une norme plutôt qu’une réglementation. Un lobby sur les standards semble donc plus efficace pour faire évoluer les choses. Les réglementations sont très influencées par la culture de chaque pays.

• Les entreprises les plus impactées par la thématique du WP5 sont les PME prestataires de service MRO, et non les donneurs d’ordre ou les grands prestataires de service.


Deutsh WP5 Service Marktintegration, Normen und Standards für die Wartung

M4C WP5 Beschreibung Das Ziel dieses Arbeitspaket (WP) ist mittel bis transnationalen Integration von MRO Märkten durch Verbesserung der Transparenz, Vergleichbarkeit und Transparenz über Normen, Standards, Vorschriften und Dienstleistungsangebot im NWE-‐Gebiet.

Der MRO-‐Industrie steht vor 3 Schranken für die Marktintegration:

• Unterschiedliche Standards für die Beschreibung von Dienstleistungen

• Verschiedene Verordnung für Produkt-‐ und Service-‐Anforderungen und Verfahren, einschließlich Sicherheit, Qualität und Performance-‐Management-‐

• Eine fragmentierte Markt für lokalisierte und Wartungsdienste

Die Leistungen der WP5: • Erstellen Sie gemeinsame Leseraster (Kategorisierung) für die Normen, Standards und Verordnung, um den Vergleich und die Analyse zu ermöglichen

• Identifizieren und Medien Inanspruchnahme der Priorität-‐Boxen für Normung & Verordnung über MRO Industriestandards: Abweichungen, fehlenden Einzelteile, überflüssige Produkte

• Erstellen Sie gemeinsame Kategorisierung für MRO-‐Dienstleistungen in ganz NWE

• Erstellen, entwickeln und veröffentlichen eine strukturierte Index MRO-‐Dienstleistungen (auf europäischer Ebene)

Dies zu erbringenden Leistungen in Frankreich bestanden Hauptsächlich allem dank AFIM War nicht auf europäischer Ebene vorhandenen Ziel

Einige Ergebnisse • Standards und Normen ist ein mächtiger Hebel für Markteinflüssen, die Beherrschung und Kontrolle. Als eine Verordnung ist der Begriff der öffentlichen Macht, ein Standard der Begriff ist eher ein Marktbedürfnis.

• Eine gemeinsame Kategorisierung Jahresende aufgrund der großen Anzahl von Elementen zu pflegen sind. Mehr als 350 Standard-‐ und 500 Verordnung, um die gesammelten Nur wenige Länder der NWE Wartungs haben-‐gewesen, was (aufgrund der Komplexität) Dass Deutschland entschieden, keine Zählung der regionalen (Länder) Niveauregulierung, vo ist einerseits in diesem Land.

• Es ist viel einfacher, ein Standard auf europäischer Ebene als Jahr zu definieren, um zu sammeln und zu harmonisieren Reglements mehreren Ländern. Unter Verwendung von Standards und Lobbying Dann klingt effizienter als versuchen, versuchen, Verordnung aus zurichten. Verordnung ist sehr von jedem Land Kulturen beeinflusst.


• Mittelgroße MRO-‐Dienstleister sind die wichtigsten Personen des WP5 Beeinflusst dieses Thema, nicht die Interessengruppen und die große MRO-‐Anbieter Service.


Dutch WP5 dienst marktintegratie, normen en standaarden voor onderhoud

M4C WP5 beschrijving Het doel van dit werkpakket (WP) is gemiddeld tot grensoverschrijdende integratie van de MRO-‐markten door het verbeteren van de transparantie, de vergelijkbaarheid en zicht over normen, standaarden, regelgeving en het aanbod van diensten in het NWE-‐gebied.

De MRO-‐industrie wordt geconfronteerd met 3 barrières voor marktintegratie:

• Verschillende normen voor de beschrijving van de diensten

• Verschillende regeling voor product-‐ en service-‐eisen en procedures, met inbegrip van veiligheid, kwaliteit en performance management

• Een gefragmenteerde markt voor Gelokaliseerde en Maintenance Services

De deliverables van WP5:

• Maak gemeenschappelijke leesraster (categorisering) voor normen, standaarden en regeling om een vergelijking en analyse mogelijk te maken

• identificeren en media take-‐up van de prioritaire boxes for normung & regeling over MRO industrie standaarden: Verschillen, ontbrekende items, overbodige items

• Maak gemeenschappelijke categorisering voor MRO diensten in NWE

• Maak, ontwikkelen en publiceren van een gestructureerde index MRO diensten (op Europees niveau)

Deze leveren prestaties die bestond in Frankrijk Voornamelijk Grotendeels dankzij AFIM Was niet gericht zijn op Europees niveau Bestaande

Sommige uitkomsten

• standaarden en normen is een krachtige hefboom voor de markt te beïnvloeden, beheersen en controle. Aangezien een verordening is de termijn van de openbare macht, een standaard de term is meer een behoefte in de markt.

• Een gemeenschappelijke categorisering is het einde van het jaar, als gevolg van het grote aantal items zijn te verzorgen. Meer dan 350 standaard en 500 regeling uber Maintenance-‐zijn-‐geweest voor de Verzamelde Weinig landen van NWE, geven (als gevolg van de complexiteit) dat Duitsland besloten geen telling van de regionale (Länder) niveauregeling, qui est enerzijds in dit land.

• Het is veel makkelijker om een norm op Europees niveau dan jaar te definiëren om te verzamelen en te harmoniseren REGLEMENTS verschillende landen. Met behulp van normen en lobbyen Dan klinkt efficiënter dan proberen proberen om regeling lijnen. Verordening is zeer beïnvloed door elk land culturen.

• Middelgrote MRO dienstverleners zijn de belangrijkste entiteiten beïnvloed door WP5 dit onderwerp, niet de stakeholders en het grote MRO providers service.


Introduction The More4Core INTERREG project MORE4CORE (M4C) aims to improve market integration, worker mobility and innovation in Maintenance, Repair and Overhaul (MRO) in order to improve the competitiveness of this fast growing sector in North West Europe.

MRO is key to modern industry. Beyond maintaining productivity MRO is the enabler for a fast and widespread uptake of smarter, cleaner or low energy technologies in existing processes. Such upgrade of existing systems is increasingly important as NWE's production assets are ageing, while economic circumstances demand longer competitive lives. An ageing workforce adds to the challenge.

There are barriers to fully use the potential of MRO. Innovation in maintenance of complex systems lags behind. Limited transnational worker mobility reduces access to expertise. Differences in national maintenance norms and standards further fragment markets.

Linkages between emerging MRO organizations in North-‐West Europe are needed to pool expertise, create a shared agenda and link up with EU policy makers.

Maintenance, Repair and Overhaul (MRO) is the multi-‐disciplinary business function responsible for optimal operations of production assets over their lifetime. MRO is key in the uptake of innovations that enhance productivity or environmental sustainability. NWE’s MRO services have a market volume of about E75 billion. Asset owners, service providers and OEMs employ over 500.000 people who maintain assets worth hundreds of billions of Euro. MORE4CORE focuses on key industries in NWE: transport, chemical, process and high tech, where asset life often reaches 20-‐50 years.

With the increased recognition of MRO, new connections between Industry, Government and Education are being developed. In Germany, the Netherlands, Switzerland and the UK new organisations were formed in the last 5 years. MORE4CORE is the first collaboration that aims to transnationally bundle capacity, expertise, and align actions to reach leverage at transnational and the EU levels.

MORE4CORE works on: 1. Accelerating transnational innovation; by mapping and connecting expertise in industry and

research, and creating a unified agenda for future developments 2. Facilitating cross-‐border mobility of MRO workers; by developing a Maintenance passport that

will form the framework for transnationally aligned description of skills (or learning outcomes) of education and in job functions

3. Encouraging market integration; By identifying priority cases for transnational normalisation of standards, providing guidance to Business that aim to expand internationally, and starting the dialogue for action with standardisation authorities

4. Anchoring MRO in policy development and existing programmes; and create a permanent transnational representation of the MRO sector to coordinate future efforts

Through the institutional collaboration of MRO on these topics, MORE4CORE will create structural solutions that support NWE’s industry to become more flexible and competitive


Work Packages (WP) The more4Core project is structured in Work Packages; every partner involved is in charge of delivering them, in cooperation with all M4C partners.

1. International MRO cluster development 2. WP2: Status and vision of the MRO industry in NEW 3. MRO Technology & process innovation 4. WP4: MRO Human Capital Mobility and Innovation 5. MRO Market integration 6. Anchoring the MRO Agenda with transnational policy, education and industry actors

By connecting industry associations, policy makers, at national and EU levels

Who collaborate on 6 Working Boards to identify opportunties, develop options & strategies and promote these in Nat’l and EU platforms

M4C facilitates collaboration…

Integrated & brought forward by thought leaders

By sourcing ideas from stakeholder groups…

Engaging in total over 7000 businesses, 20 policy

platforms, 10 research groups and 15 educational

institutes


Partners involved MORE4CORE consists of 5 national industry associations (representing thousands of large and small companies), the EU-‐level association, 2 development agencies, 1 education consortium, and government observers in 3 countries. Anchoring outcomes at the EU level and implementation by the large industry membership will ensure widespread and long-‐term impact of the improved institutional alignment.

Netherlands

• Noord-‐Brabant Development Agency BOM • Dutch Institute World Class Maintenance • Maintenance Education Consortium

Belgium

• Belgian Maintenance Association BEMAS • Chamber of Commerce Antwerp

Germany

• German Economic Association for Industrial Services WVIS

France

• French Association of Maintenance Managers & Engineers AFIM

Europe

European Federation of National Maintenance Societies EFNMS


European entity which More4Core belongs to : INTERREG North West Europe

INTERREG IVB NWE is a financial instrument of the European Union's Cohesion Policy. It funds projects which support transnational cooperation. The aim is to find innovative ways to make the most of territorial assets and tackle shared problems of Member States, regions and other authorities.


The WP5 -‐ MRO Market integration

M4C WP5 description The objective of this work package (WP) is to support transnational integration of MRO markets by improving the transparency, comparability and visibility over norms, standards, regulation and offer of services in the NWE region.

The MRO industry faces 3 key areas where industry practices (as opposed to laws or regulations) form barriers for market integration:

• Different standards for description of services • Different regulations for product and service requirements and procedures, including safety,

quality and performance management • A localised and fragmented market for maintenance services

As an example, the chemical company BASF, located in Belgium, Netherlands and in other locations across CH and DE, cannot use the same maintenance processes nor the same service providers due to different norms for service levels and for qualification of staff. This adds administrative and operational cost, and market barriers for capable service providers.

In all of the above areas, organisation of information from different countries, enhanced transparency and comparison of similar cases can help to put the first cornerstones for a more integrated market of MRO services.

An analysis of standards and regulations will improve cross-‐sectorial and cross-‐border cooperation, increasing market efficiency. Specific normalisation action is not foreseen for M4C: M4C will identify priority cases of normalisation and support their take-‐up with relevant national or international standardisation and regulation actors.

Furthermore, partners will transnationally align the categorisation of maintenance services, aiming to enhance transparency and help promote specialised and innovative SMEs to a broader market.

As a result of this WP, a more integrated and transparent market would encourage healthy transnational competition, which in turn can lead to a stronger, more advanced MRO sector.

M4C WP5 aims

• Common categorization of MRO services

• Mapping of regulations, standards & norms

• Analysis of obstacles to cooperation, discrepancies and needs

• Priority cases for MRO normalisation and regulation

ABC123

214-‐120D SAF23


M4C WP5 deliverables

Four deliverables have been established for WP5: • A5.1 Identify and support take-‐up of priority cases for normalisation of MRO industry standards • A5.2 Identify and support take-‐up of priority cases for normalisation of MRO regulations • A5.3 Create common categorisation for MRO services across NWE • A5.4 Develop and publish a structured categorisation of MRO services

The documents related to these deliverables are: M4C project process lead to adapt to a better relevant splitting of documents than the deliverables one:

# Leader Documents related to deliverables

A5.1 AFIM M4C.WP5.A5.1&2P (Process)

M4C.WP5.A5.1M (Matrix) and T(Text) M4C.WP5.A5.1&2CS

(Case Studies Analysis) A5.2 AFIM M4C.WP5.A5.2M

(Matrix) and T(Text)

A5.3 BEMAS Int’l MRO Yellow Pages web site

Data specification (from AFIM)

A5.4 BEMAS Sustainable model for web site

This document is the M4C.WP5.A5.1P (Process)

Making process of the deliverables

Overview of WP5 process

The objective of WP5 is to support transnational integration of Maintenance markets by improving the transparency, comparability and visibility over standards, regulation and offer of services in the NWE region.

Industry & SME case studies of conflicting national MRO regulations in NWE

Overview of national and international norms and standards on MRO in NWE

Overview of national and international norms and standards on MRO in NWE

WP6

WP2

WP5 AFIM’s specific Deliverables

MATRIX standards & regulations

CASE STUDIES

Work perimeter = Europeans regions involvedWork is not supposed to be exhaustive, but to point most relevant issues


WP5 Standards & regulation matrixes making process

WP5 Standards & regulation case studies making process

Common classifica�on [AFIM and partners] • Matrix structure for standards • Matrix structure for regula�ons • Process of deliverable making

Standards & regula�ons collec�on [AFIM with input from every partner/country] • Advisory boards per country • Collec�on of interna�onal standards & regula�ons • Collec�on of European standards & regula�ons • Collec�on of na�onal or European region standards & regula�ons [France for model then every partner/country]

Standards & regula�on documenta�on [actor who did collect] • Documenta�on : • Classify and tagging in the matrix • Reference, Title • Date of publica�on / last revision • Applica�on level • Languages available • Abstract of the standard

Standards & regula�ons deliverable finaliza�on [AFIM and partners] • Compila�on, Homogeniza�on • First iden�fica�on of standards & regula�ons gaps/overlaps/conflicts • Redac�on of head document • Share for comments / adjustments (partners and companies involved) , Valida�on

Case studies kick off [AFIM] • Target deliverable • Process • Focused issues and priori�es • Kick-‐off

Case studies collec�on [every partner/country] • Partners consult kind of « advisory board » (industries, SME, control ins�tutes…) • Main problems (standards & regula�ons gaps/overlaps/conflicts…) selec�on (~10/ countries) • Quick abstract (15 lines) of each problem (why it is an issue -‐ « so what », context -‐ 5W1H)

Case studies selec�on [AFIM with partners] • Valida�on of selec�on criteria • Selec�on of case studies to be documented

Case studies deliverable finaliza�on [partners whom case was selected + AFIM] • Case studies redac�on (by partner from MRO market source) • Homogeniza�on • Compila�on and head document • Share for comments / adjustments (partners and companies involved) • Valida�on


Foreword Scope of the document

This document is the M4C.WP5.A5.1P (Process) It describes how the matrix where built

Warning about updates Matrix where built year 2015, regulations and standards are constantly changing. Updates, creations (rarely suppressions) are done every year. The job needs a yearly update in order to be usable. In all case we suggest to query in the target country regulation and standards before any decision.

Who is AFIM ?

A non-‐profit organization AFIM = “Association Française des Ingénieurs et responsables de Maintenance”

~1500 adherents, 80 years existence

Website with 600000 unique clicks per year

• 2000 documents, standards, articles and references • Yellow pages since 20 years • Webzine sent to 15000 people • Etc.

Afim has a strong visibility, it is the spokesperson for maintenance in France

http://www.afim.asso.fr/

Specific communication done by AFIM about Norms & Standards Afim delivers every year a “panorama” of maintenance regulations and standards for France.

Afim delivers a specific zoomed panorama about leverages equipment and tools regulations.

The EFNMS

EFNMS specific role The EFNMS, the European Federation of National Maintenance Societies, was established in 1970. The EFNMS transformed to a formal non-‐profit organization ("Vereniging zonder Winstoogmerk") according to Belgian law created on January 18, 2003, in Amsterdam.


The EFNMS objectives are the following: the improvement of maintenance for the benefit of the peoples of Europe.

By the term ‘maintenance’ is meant: the combination of all

• technical • administrative and • managerial

Actions during the lifecycle of an item intended to retain or restore it to a state in which it can perform its required function.

Maintenance is of utmost importance for trade and commerce, for the environment, and for general health and safety. In order to pursue its goals, the EFNMS shall be an umbrella organization for the non-‐profit National Maintenance Societies in Europe.

http://www.efnms.org/

The EFNMS specific role for M4C WP5 EFNMS shall use M4C works to highlight a NWE panorama of maintenance, establish priorities up to maintenance stakes and strategic vision, and the lobby some selected actions and policies at European level.

For M4C-‐WP5 :

• Simplification and harmonization actions & policies (e.g. merge/suppress regulations) • Reinforcement actions & policies (e.g. propose some standard creation)


Purpose and how/why use this document WP5 initial purpose

More 4 Core and Work package 5 M4C main objective is to promote maintenance issues and stakes to a European level.

The objective of WP5 is to support transnational integration of Maintenance markets by improving the transparency, comparability and visibility over standards, regulation and offer of services in the NWE region

One of the annoying point when some company wants to cross the borders are the foreign local standards and regulations…

What we are trying to do in M4C-‐WP5 1. Identify, in a common reading grid, the main standards and regulations that applies to maintenance

• Overview of national and international norms and standards on MRO in NWE • Overview of national and international regulations on MRO in NWE

2. Pinpoint the ones that prevents or annoy companies to work in the other European countries

• Industry & SME case studies of conflicting national MRO regulations in NWE

3. Raise some documented suggestions (illustrated with case studies) then support them with an European lobbying

Standards or Regulations ? Standards & norms is a powerful lever of market mastering and control. As a regulation is the expression of public power, a standard is more the expression of a market need.

It is much easier to define a standard at an European level than to gather and harmonize several countries regulations.

-‐ Because the rules of a standard creation or modification are lighter and the process quicker -‐ Because only a relative majority is needed -‐ Because there is much less historical material and existing documents -‐ Because there are fewer actors involved...

Using and lobbying standards sounds more efficient than trying to align regulations.


So what? Is there a so big issue ? Who cares ? What shall be lobby at European level ?

Are these differences a so big issue? Who cares? Stakeholders Services Maintenance Enterprise

Medium sized • Risk is increased to any foreign project

• Have to hire specialists and build a project team

• Product export, plant purchase or building are already seen as big and strategic subjects

• Progressive extension of activity in other countries is difficult

• Development is risky

Big sized • Local employees are hired to ensure compliance with regulations and standards

• This compliance is a big issue = company survival

• Regulations is seen as a constraint and extra-‐costs, and in the other hand as a way to protect from low cost countries actions

• Countries S&R differences are annoying for group vision and actions : benchmark, managers relocation, supply policy, transversal optimizations

Main issues to care by…

Policies decision-‐makers issues (about maintenance transnational market) XX TO BE COMPLETED XXX

Stakeholders issues XX TO BE COMPLETED XXX

MRO (Maintenance Repair & Overhaul) services providers issues XX TO BE COMPLETED XXX

National and European maintenance associations XX TO BE COMPLETED XXX


Regulation, Norms & Standards Regulation, Norms & standards

In short… Standards are voluntary-‐based; everyone is free to respect it or not… Unless norms explicitly referenced in regulations. These are mandatory norms.

Regulation, Standard & Norm Regulations are issued by public authorities. They are the expression of a law or rule. Their application is mandatory. Standards are voluntary in nature. Conforming to them is not mandatory. They represent companies' commitments to satisfying a recognized and approved level of quality and safety. Standards can support regulations by being cited as reference documents. Only 1% of standards are mandatory.

European standard (EN) European EN standard is valid for all European Member States. National standardization bodies are obliged to implement nationally the European standards.(implementation duties). For the Dutch market this means that the European Standards carry the codes: NEN-‐EN. For Germany the code is: DIN-‐EN , for France .

International standard (ISO or IEC) An international standard has been developed internationally by ISO or IEC. These implementation requirements for global standards do not apply to other countries. Documents that are accepted by The Netherlands gain the coding NEN NEN-‐ISO or IEC. Some international standards are accepted in Europe. These are identified by the code: NEN-‐EN-‐ISO.

Technical Specification (CEN/TS or ISO/TS) The technical specification is composed for provisional application. The technical situations of the consensus is still insufficient to publish a standard. Also, a technical specification can be used for a quick interim publication of the result of the standards development process.

Technical Report (CEN/TR or ISO/TR) A Technical Report (TR) has an informative character. It is published in order to provide certain information, such as technical data or an inventory of regulations and standards are made available for each country.


Normalization

Certification

Main Actors

Institute of standardization linked to this INTERREG project

ISO International Organization for Standardization

CEN (Europe) European Committee for Standardization

AFNOR (France) Association Française de Normalisation

DIN (Germany) Deutsches Institut für Normung

NBN (Belgium) Bureau de Normalisation/Bureau voor Normalisatie

NEN (Netherlands) Nederlands Normalisatie-‐instituut

Sectors institutes Big industrial sectors have their own institutes, like Aerospace, Automotive, Petro-‐Chemical, Food… That edit adapted or specific standards.

Technical rules published There are numerous institutes (e.g. 58 listed only for Germany) that sustain normalization work on their own field of expertise (e.g.). Some of them are international consortium some at national level…. E.g:

IEC International Electrotechnical Commission

EEE Institute of Electrical and Electronics Engineers)

Standards published by international organisations ISO International Organization of Standardization

CEN European Committee for Standardization


Categorization Classification principles

Appliance of regulations, norms and standards

A shared breakdown in order to allow comparison

Why did not use the same categorization for Norms, Standards and regulation? Usage proof us that it was difficult to categorize items

-‐ up to a single category -‐ up to a single view categorization

Most of standards, norms and regulations would be with benefit categorized

-‐ up to technical view (equipment, product, characteristics…) -‐ up to stake (HSE, reliability…) -‐ up to life cycle state (conception,use, disposal…) -‐ etc.

So we suggest a modern use of multiple tags, but unless full free text entry, we recommend to improve our categorization trial, and to link every item to all relevant categories (multiple entries per axis and multi-‐axis classification).

Mapping tool

A matrix… Both Norms-‐Standards and regulations have been classified in a (MS Excel spreadsheet) grid. However, giving the quantity of lines and columns, reading “in a single glance” is not easy.

… to adapt for further dissemination We suggest to transfer the information in an online database, allowing easy sorting and querying. Adding new countries will dramatically raise the number of lines (mostly for regulations).

However we strongly recommend that the future system allow-‐ after a query, a report or an export in a grid that allow cross-‐countries comparison.


Categorization of Norms & Standards Classification for Norms & Standards This breakdown allows classifying all norms in a same grid, in order to be able to group and compare them. Common concepts of maintenance are used:

This categorization was built by Afim and the partners.

Lines: maintenance areas and sub-‐areas What is the main subject/goal of the standard listed ?

Columns: description and use of the norm & standards Who use it ? i.e. which country or group of countries For what ? i.e. for what kind of maintenance process purpose ?

The classification of maintenance areas & sub-‐areas Maintenance areas Maintenance sub-‐areas

1. Maintenance process during the Design /Development /Manufacturing /Installation Phase

1.1 Maintenance activities during design phase

2. Maintenance process during Operating Phase 2.1 Maintenance planning

2.2 Maintenance Support

2.3 Maintenance implementation

2.4 Maintenance during shutdown

2.5 Maintenance techniques

2.6 Maintenance & Equipment history

3. Assessment & improvement of equipment & maintenance

3.1 Equipment reliability

3.2 Equipment maintainability

3.3 Maintenance assessment

4. Life cycle management 4.1 Asset Maintenance Management

5. Health, safety and environment 5.1 Health, safety and environment in maintenance


Examples of themes related to areas & sub-‐areas Area Sub-‐area Themes

Mainten

ance in

de

sign

to In

stall Maintenance activities

during design phase ▪ Reliability, Availability, Maintainability and Safety management during design ▪ Integrated Logistic Support ▪ Service concept ▪ Design out maintenance…

Mainten

ance process during Ope

ratin

g Ph

ase

Maintenance planning ▪ Criticality analyses (RCM, …) ▪ Maintenance and risk management (RBI, …) ▪ Value Based Maintenance ▪ Plant Maintenance Optimisation ▪ Lean Maintenance ▪ Decision making in maintenance ▪ Replacement investments

Maintenance Support ▪ Spare part management ▪ Obsolescence management ▪ Maintenance Tools management ▪ Maintenance documents ▪ Instrumentation & Wireless techniques ▪ Maintenance Information System (CMMS, ERM, …) ▪ Benchmarking systems ▪ Education & training in maintenance ▪ Certification of maintenance personnel ▪ Traceability ▪ Qualification of equipment ▪ Maintenance standards…

Maintenance implementation

▪ Contracting & outsourcing & insourcing ▪ Total Productive Maintenance ▪ e-‐maintenance ▪ Operator Based Maintenance ▪ Remote maintenance ▪ Relations Operational / Maintenance staff▪ …

Maintenance during shutdown

▪ Shutdown & turnaround management ▪ Work preparation & scheduling…

Maintenance techniques

▪ Condition monitoring techniques ▪ Non Destructive Testing ▪ Diagnosis & Prognosis ▪ Maintenance and repair technology (mechanical and electrical methods for repairs)…

Maintenance & ▪ Maintenance data collection ▪ Human error analysis


Area Sub-‐area Themes

Equipment history ▪ Maintenance knowledge & best practices ▪ Tools for expert evaluation …

Assessmen

t & im

prov

emen

t of e

quipmen

t & m

ainten

ance

Equipment reliability ▪ Root Cause Analysis ▪ Equipment health analysis ▪ Ageing and degradation mechanism modelling ▪ Remaining useful life assessment▪ …

Equipment maintainability

▪ Maintenance tasks simulation ▪ Augmented reality techniques ▪ Robotics and remote handling▪ …

Maintenance assessment

▪ Benchmarking ▪ Performance Indicators & Dashboards ▪ Maintenance process diagnosis & audits ▪ Modelling and simulation of maintenance strategies ▪ Customer satisfaction surveys ▪ Best practices identification▪ …

Life cycle

man

agem

ent Asset Maintenance

Management ▪ Maintenance process description – roles & responsibilities ▪ Maintenance excellence ▪ Life cycle management ▪ Life cycle extension ▪ Rebuilding & Reinvestment strategies ▪ Relations with auditing & safety organizations▪ …

Hea

lth and

safety

Health and safety in maintenance

▪ Occupational diseases and accidents ▪ Good practices in safety ▪ Good practices in environment preservation▪ …


The description and use of the norms & standards Maintenance breakdown Area

Sub-‐area

Themes

Standards related to maintenance

Standard reference

Title (English)

Title (DE)

Title (FR)

Title (NL)

Date of : publication / revision / or state

Level (international, European, National, local...)

Language(s) available

Level of use Belgium

France

Germany

Netherlands

Maintenance processes Manage maintenance

Prevent dreaded events

Restore items in required state

Guarantee HSE in maintenance

Budget maintenance of items

Manage data

Optimise the results

Consider maintenance during items design & modification

Deliver operational documentation

Deliver spare parts

Deliver manpower and outsourcing

Deliver tools, supports equipments and Info syst.

Provide needed infrastructures


The matrix of norms & standard Cf. related document M4C.WP5.A5.1M

Norms & Standards collected

Per categorization

NB : 5.1 Is HSE theme

Per Country

0

20

40

60

80

100

120

140

1.1. 2.1. 2.2. 2.3. 2.5. 2.6. 3.1. 3.2. 3.3. 4.1. 5.1.

Total

0

50

100

150

200

250

300

350

400

#Std #France #Germany #Netherlands #Belgium

5.1.

4.1.

3.3.

3.2.

3.1.

2.6.

2.5.

2.3.

2.2.

2.1.


Per maintenance sub-‐process

NB : On standard is related to on to several sub-‐processes

0 50 100 150 200 250 300 350 400

# Budget maintenance of items

# Restore items in required state

# Deliver spare parts

# Deliver manpower and outsourcing

# Prevent dreaded events

# Provide needed infrastructures

# Deliver opera�onal documenta�on

# Manage data

# Deliver tools, supports equipments and Info syst.

# Op�mise the results

# Consider maintenance during items design & modifica�on

# Guarantee HSE in maintenance

# Manage maintenance


Categorization of regulations Classification for regulations This breakdown allows classifying all norms in a same grid, in order to be able to group and compare them. Common concepts of maintenance are used:

Lines: maintenance items What is submitted to the regulation? i.e. On which topic (technical field) do the regulation refers?

This categorization is used since more than ten years by Afim for French regulations.

Columns: description and appliance of regulation What is the regulation? i.e. description, reference… When use it ? i.e. life cycle of equipment appliance, country appliance, frequency…

The classification of maintenance items # Topic

1 lifting Equipment and accessories

2 Non-‐ ionizing radiation

3 Lifts and hoists

4 Work atmospheres

5 Noise (and vibration)

6 Buildings

7 Shipyards

8 Chemistry (Chemical Hazard)

9 Tanks

10 Ladders, Stepladders, Running boards

11 Lighting

12 Electricity

13 Sub-‐contractors

14 Personal Protective Equipment

15 Pressure Equipment

16 Explosives


# Topic

17 Movies (Operations or production)

18 Lightning (Protection against lightning)

19 Ovens with liquid or gaseous fuel

20 Fruits and vegetables (maturation)

21 Hyperbaric (Midfielder hyperbaric)

22 Fire

23 Refrigerants Fluids

24 Thermal Installations

25 Legionella

26 Machines

27 Fat Raw materials (extraction by flammable solvent )

28 Vessels containing or having contained flammable liquids or liquefied gases fuels

29 Doors and gates

30 Radon

31 Ionizing Radiation

32 Signalling

33 Silos

34 Sport and playgrounds

35 cable

36 Road Transport


The description and use of the regulations TOPIC Topic categorization

REGULATION Regulation reference

Title (English, Native)

Date of : publication / revision / or state

Level (International, European, National, Regional)

Language(s)

LIFE CYCLE APPLIANCE Acquisition / Design / Installation…"

(Operation) Maintenance

Modernization

Disposal

COUNTRY APPLIANCE Belgium / France / Germany /Netherlands

Frequency


The matrix of regulations Cf. related document M4C.WP5.A5.2M

Regulations collected

Per life cycle state

0

100

200

300

400

500

600

Total

Nombre de Code

Nombre de Acquisi�on Design Installa�on…

Nombre de (Opera�on) Maintenance

Nombre de Moderniza�on

Nombre de Disposal


Per level of use

Per country of use

Nat

Nat/Region

Region

Itnl

0 50 100 150 200 250 300

Total

Nombre de Netherlands

Nombre de Germany

Nombre de France

Nombre de Belgium


Topic/Country TOPIC Σ BE FR DE NL 1 - Lifting Equipment and accessories 25 18 5 1 3 10 - Ladders, Stepladders, Running boards 6 4 3 2 3 11 - Lighting 14 8 9 3 3 12 - Electricity 45 35 10 1 2 13 - Sub-contractors 8 5 2 1

14 - Personal Protective Equipment (& HSE fundamentals) 41 17 17 27 19 15 - Pressure Equipment 40 33 6 1 3 16 - Explosives 16 9 9 2 2 17 - Movies (Operations or production) 1

1

18 - Lightning (Protection against lightning) 12 3 9 2 4 19 - Ovens with liquid or gaseous fuel 3 2 3 2 2 2 - Non-ionizing radiation 6 3 5 3 4 20 - Fruits and vegetables (maturation thru fire) 1

1

21 - Hyperbaric (Midfielder hyperbaric) 7 1 6 22 - Fire 38 13 22

3 23 - Refrigerants Fluids 5 3 4 2 2 24 - Thermal Installations 15 14 4 3 3 25 - Legionella 12 2 8

2

26 - Machines - Work equipment 19 4 13 2 6 27 - Fat Raw materials (extraction by flammable solvent ) 1

1

28 - Vessels containing or having contained flammable liquids or liquefied gases fuels 12 9 1

2

29 - Doors and gates 7 5 3 2 3 3 - Lifts and hoists 24 9 15 1 2 30 - Radon 6 2 4 2 4 31 - Ionizing Radiation 8 4 7 3 3 32 - Signalling 3 1 1

1

33 - Silos 4 1 3 1 2 34 - Sport and playgrounds 11 9 3 1 1 35 - cable 15 7 12 4 4 36 - Road Transport 11 10

1

4 - Work atmospheres 38 7 32 4 5 5 - Noise & Vibration 16 10 11 9 10 6 - Buildings 33 14 19 2 2 7 - Shipyards 3 1 2

8 - Chemistry (Chemical Hazard) 8 3 6 1 1 9 - Tanks 17 12 7 2 2 Total général 531 278 264 84 104


Per topics

0 5 10 15 20 25 30 35 40 45 50

20 -‐ Fruits and vegetables (matura�on thru fire) 27 -‐ Fat Raw materials (extrac�on by flammable solvent )

17 -‐ Movies (Opera�ons or produc�on) 7 -‐ Shipyards 32 -‐ Signalling

19 -‐ Ovens with liquid or gaseous fuel 33 -‐ Silos

23 -‐ Refrigerants Fluids 30 -‐ Radon

10 -‐ Ladders, Stepladders, Running boards 2 -‐ Non-‐ionizing radia�on

21 -‐ Hyperbaric (Midfielder hyperbaric) 29 -‐ Doors and gates

31 -‐ Ionizing Radia�on 13 -‐ Sub-‐contractors

8 -‐ Chemistry (Chemical Hazard) 34 -‐ Sport and playgrounds

36 -‐ Road Transport 25 -‐ Legionella

18 -‐ Lightning (Protec�on against lightning) 28 -‐ Vessels containing or having contained flammable

11 -‐ Ligh�ng 24 -‐ Thermal Installa�ons

35 -‐ cable 16 -‐ Explosives

5 -‐ Noise & Vibra�on 9 -‐ Tanks

26 -‐ Machines -‐ Work equipment 3 -‐ Li�s and hoists

1 -‐ Li�ing Equipment and accessories 6 -‐ Buildings

22 -‐ Fire 4 -‐ Work atmospheres

15 -‐ Pressure Equipment 14 -‐ Personal Protec�ve Equipment (& HSE fundamentals)

12 -‐ Electricity

#Regula�ons


Main learning outcomes This chapter is an introduction. More developed analysis will be found in the linked document M4C.WP5.A5.1CS “Case studies and policies suggestion”.

Collection of regulations, norms and standards

Data source For norms and standards, the data source was the national normalization institute(s).

For regulations, the data source was the national and regional regulation reference legal source.

Scope and way of data collection The scope of the query (how to collect and what to collect) strongly reflects cultural and historical issues. Perimeter is definitely huge. When we talk about maintenance we care about all assets: industrial, buildings, non-‐physical assets, energies, job, purchase and contracting…

Most countries have online searching tools, with keywords. The point is which keyword use and what text select? The need of a maintenance expert is required to select relevant regulations items.

Country specific “how to” Normalization institutes offer websites with an online research international tool with free access to everyone: e.g.-‐ in Germany the DIN, in France AFNOR

Update issues Matrix where built year 2015, regulations and standards are constantly changing. Updates, creations (rarely suppressions) are done every year. The job needs a yearly update in order to be usable. In all case we suggest to query in the target country regulation and standards before any decision.

Norms and standards, a strategic tool for countries? Influencing on normalization is a strategic tool for countries and organization.

-‐ Create / influence on content and process of a certification -‐ Create / influence on content of a standard -‐ Block a creation / update -‐ Proactive surveillance

Master a (raising) standard is a competitive advantage. Companies that want to export at international level have strong interest in it. Some countries like Germany, that have a macro-‐economic model based on exportation, have a specific policy and are strongly involved in normalization.


Source: International Barometer of Normalization -‐ 2014

Regulations in countries – a clue to cultural issues about maintenance

Belgium

Regional splitting between ‘Wallonia’ and ‘Flanders’ can be strongly read. Exception of Brussels county either. So ‘cross-‐countries issues’ already exist between regions…

France

Has a centralized system, with a long history of emitting / updating texts. France typically choose to write down a law in order to solve problems (e.g. risks). Difficulty is to stay update and compile all the historical layers of texts. Philosophy of regulation is to control all the life cycle, especially regular controls are mandatory.

Germany

Two main layers are coexisting: National, ‘Länders’ . Philosophy of regulation is to more to control creation, installation, modification and disposal. Intermediate controls (maintenance during operations) are left up to the responsibilities of industrials.

Netherlands Philosophy of regulation seems mainly to update national rules with European ones.

Conflicting Standards / Norms or regulations? Normalization is already a worldwide structured organization. ISO federates all national normalization & certification institutes. They are few conflicts in this area. However some improvements could be suggested:

Clarify frontiers between normalization institutes It is often difficult for a neophyte and sometimes for an expert to understand which normalization entity cares of a specific subject. Again, common categorization and meta-‐rules would be a benefit.


Sometimes frontiers between these entities are not well defined, because of authority and policies competition.

Define a common and shared categorization Due to the “spontaneous generation” of texts: every normalization commission has right to suggest a specific text; laws are emitted at European, national and regional levels... It is very difficult to grasp and see the “big picture” of standards, norms and regulations.

A (common) categorization of documents could better their access, use, share and understanding. Today a maintenance manager can only use keywords and has to “navigate” between numerous of documents. Some Certification & Control institutes (like Apave, Bureau Veritas, Lloyd’s, TÜV…) are compiling the regulations, but they do not have a common categorization. An European categorization rule would be welcome.

It is also difficult to know if something more accurate (related text / guideline / linked subject...) exists. It is partially due to the “heritage” rule: “son” text mandatory quotes it’s “father” text; not the reverse.

A more “Democratic” vote for norms? For norms, nowadays, rule is to vote (it means validate) in a 1 country 1 vote rule. It sounds strange that there is no relationship between the “size” of the country (population is roughly linked to activity and so the expected perimeter of use).

Moreover, big industries and MRO companies are over-‐represented. Small and Medium sized industries have often not enough weight (resources), time, lobbying levers… face to big companies. However they are the one that suffer the more standards and regulations multiplication.

Regulation policies Regulation is the armed wing of public authorities’ policies. The progressive transfer of power from National to European level

Superfluous standards / norms or regulations?

“Real” use of the Standards & Norms

Technical Standards Technical standards are the most used norms, they are often the mandatory key for accessing market.

Organizational Standards & Norms Technical standards are the most used norms, they are often the mandatory key for accessing market.

Statistics about use The most interesting and factual clue could be the number of Norms sold (paper or electronic version). However, this information is not public.


For France (because AFIM leads the X60 AFNOR normalisation group), we can say that, after querying AFNOR, some standards where very rarely bought… We so decided in the commission to suppress them (in fact to merge their content in “father” or “son” standard).

However this information is very difficult to obtain from the organism…

What about some continuous improvement based on facts? The measure of bought texts could be a good entry when thinking about evolutions. Another clue is the number of affiliates and the presentism in meetings. International comparison of use between countries shall be also a good reading. Only normalization institutes have this information.

“Missing” standards / norms or regulations? Due to the collection process (a maintenance expert selects relevant documents), completeness is not granted. However, due to the European harmonization, and the similar cultural background of the 4 countries of the project, regulations and standards perimeter and appliance are almost the same. Differences are mainly in the details (and can raise non-‐conformity).


Lexicon Acronym

CEI-‐IEC Comité européen de normalisation électrotechnique

ASTM The American Society for Testing and Materials

CD: Committee Draft

CEN European Committee for Standardization

CENELEC European Committee for Electrotechnical Standardization

DIS: Draft International Standard

EN: European norm from CEN

ETSI European Telecommunications Standards Institute

FDIS: Final Draft International Standard

IEC -‐CEI International Electrotechnical Commission

ISO International Organization for Standardization

ITU International Telecommunication Union

IWA: International Workshop Agreement

NEN: Dutch norm from NEN

NF French Norm / Norme Française

NPR: Dutch Practice Guideline / Nederlandse Praktijk Richtlijn

NVN: Dutch For Standard / Nederlandse VoorNorm

ÖNORM / OENORM Austrian Standards Institute

SAE Mobility engineering industry (Aerospace, Automotive, Vehicles) Standards

TR: Technical Report

TS: Technical Specification

INTERREG MORE4CORE

WP5 maintenance market integration, norms & Standards for maintenance M4C.WP5.A5.1P – Standards matrix details

Sept.2015




France

Standards matrix details 45 / 47

Standards & Norms details (from matrix) This chapter contains extended description of standards collected; they also are in the matrix delivered. They are categorized up to breakdown described before in this document.

This detail is in an annex document

INTERREG MORE4CORE

WP5 maintenance market integration, regulations for maintenance M4C.WP5.A5.1P – Regulations matrix details

Sept.2015




France

47

Regulations (from matrix) This chapter contains extended description of regulations collected; they also are in the matrix delivered. They are categorized up to breakdown described before in this document.

This detail is in an annex document