interpersonal skills for managers – psychology in business - class 2

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Interpersonal Skills for Managers – Psychology in Business Class 2 Karol Wolski

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Page 1: Interpersonal Skills for Managers – Psychology in Business - Class 2

Interpersonal Skills for Managers – Psychology in Business

Class 2

Karol Wolski

Page 2: Interpersonal Skills for Managers – Psychology in Business - Class 2

What is applied psychology?

• Applied psychology is the use of psychological principles and theories to overcome problems in real life in different areas:– mental health, business management, education,

health, product design, ergonomics, and law

Page 3: Interpersonal Skills for Managers – Psychology in Business - Class 2

What is applied psychology?

• Applied psychology includes:– clinical psychology, – industrial and organizational psychology, – occupational health psychology, – human factors, – forensic psychology, – engineering psychology– In addition, a number of specialized areas in the

general psychology have applied branches (e.g., applied social psychology, applied cognitive psychology).

Page 4: Interpersonal Skills for Managers – Psychology in Business - Class 2

Where we can find psychology?

Psychology in business

IT and design

Sales department

HRMarketing

General management

Page 5: Interpersonal Skills for Managers – Psychology in Business - Class 2

Where we can find psychology?

Psychology in business

IT and design

Sales department

HRMarketing

General management

Personnel assessmentRecruitment TrainingsMotivating employees

Page 6: Interpersonal Skills for Managers – Psychology in Business - Class 2

Where we can find psychology?

Psychology in business

IT and design

Sales department

HRMarketing

General management

The techniques of social influenceSelf-presentationSelf - confidence

Page 7: Interpersonal Skills for Managers – Psychology in Business - Class 2

Where we can find psychology?

Psychology in business

IT and design

Sales department

HRMarketing

General management

Usabillity and UXErgonomicsSocial influence on the Internet

Page 8: Interpersonal Skills for Managers – Psychology in Business - Class 2

Where we can find psychology?

Psychology in business

IT and design

Sales department

HRMarketing

General management

Decision makingTime managementSelf motivationTeam management and communication

Page 9: Interpersonal Skills for Managers – Psychology in Business - Class 2

Where we can find psychology?

Psychology in business

IT and design

Sales department

HRMarketing

General management

Psychology of advertisingMarket researchCommunication with costumers

Page 10: Interpersonal Skills for Managers – Psychology in Business - Class 2

IDEAS AND RESEARCH WE CAN APPLY

Page 11: Interpersonal Skills for Managers – Psychology in Business - Class 2

How we learn? -Classical Conditioning

Page 12: Interpersonal Skills for Managers – Psychology in Business - Class 2

How we learn? -Classical Conditioning

Page 13: Interpersonal Skills for Managers – Psychology in Business - Class 2

How we learn? -Classical Conditioning

Page 14: Interpersonal Skills for Managers – Psychology in Business - Class 2

How we learn? -Classical Conditioning

The Unconditioned Stimulus

The Unconditioned Response

Page 15: Interpersonal Skills for Managers – Psychology in Business - Class 2

How we learn? -Classical Conditioning

We repeat it a hundred times

Page 16: Interpersonal Skills for Managers – Psychology in Business - Class 2

How we learn? -Classical Conditioning

Page 17: Interpersonal Skills for Managers – Psychology in Business - Class 2

How we learn? -Classical Conditioning

There is no sausage

Page 18: Interpersonal Skills for Managers – Psychology in Business - Class 2

How we learn? -Classical Conditioning

There is no sausage

The Conditioned Stimulus

The Conditioned Response

Page 19: Interpersonal Skills for Managers – Psychology in Business - Class 2

How we learn? - Operant Conditioning

Page 20: Interpersonal Skills for Managers – Psychology in Business - Class 2

How we learn? - Operant Conditioning

Page 21: Interpersonal Skills for Managers – Psychology in Business - Class 2

How we learn? - Operant Conditioning

Page 22: Interpersonal Skills for Managers – Psychology in Business - Class 2

How we learn? - Operant Conditioning

Pecked the red button

Page 23: Interpersonal Skills for Managers – Psychology in Business - Class 2

How we learn? - Operant Conditioning

Page 24: Interpersonal Skills for Managers – Psychology in Business - Class 2

How we learn? - Operant Conditioning

Page 25: Interpersonal Skills for Managers – Psychology in Business - Class 2

How we learn? - Operant Conditioning

We repeat it a hundred times

Each time the pigeon comes out of the cage faster

Page 26: Interpersonal Skills for Managers – Psychology in Business - Class 2

How we learn? - Operant Conditioning

The opening of the box after pushing red button we call Positive reinforcement

Page 27: Interpersonal Skills for Managers – Psychology in Business - Class 2

The Visual Mechanism