internship report crm
TRANSCRIPT
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SUMMER INTERNSHIP REPORT
WEBSITE DESIGN AND DEVELOPMENT ON
CRM
Submitted by:
Divya Lunawat
12CS001572
In partial fulfilment for the award of the degreeof
BACHELOR OF TECHNOLOGY
IN
COMPUTER SCIENCE AND ENGINEERING
DEPARTMENT OF COMPUTER SCIENCE AND ENGINEERING
SIR PADAMPAT SINGHANIA UNIVERSITY
UDAIPUR
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DECLARATION
I, DIVY LUN!T, "tu#$nt %& Sir Padampat Si!"aia Ui#$r%it&, U#ai'u(, )$($*y
#$+a($ t)at t)$ '(%-$+t tit$# .CRM/ i" y %(iina w%( a" a %& t)$ in&%(ati%n &a+t"
an# &iu($ in t)i" ($'%(t a($ *a"$# %n y %wn t(ainin $3'$(i$n+$" an# "tu#y #u(in y
"u$( t(ainin4
Sinatu($ 6666666666666666666666666
Na$ 6666666666666666666666666
En(%4 N%4 6666666666666666666666666
Dat$ 6666666666666666666666666
DIVYA LUNAWAT/SPSU/CSE/MPCPL/2015-16/Page 2
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CERTIFICATE
T)i" i" t% +$(ti&y t)at Mi""4 DIVY LUN!T, "tu#$nt %& B'T$("' )CSE* +,-+at+)
)a" un#$(%n$ "u$( t(ainin in MPCPL at A"m$da.ad %n t)$ t%'i+ .CRM/ &%( a
'$(i%# %& 8 w$$" +%$n+in &(% 25t) May t% 17t) 9uy 20154
T)i" "u$( t(ainin '(%-$+t ($'%(t $*%#i$" t)$ &a+t" an# &iu($" +%$+t$# an#
int$('($t$# *y )$( #u(in t)$ +%u("$ %& t(ainin4
DR' PRASUN CHA/RABARTI
)HOD0 CSE*
AC/NOWLEDGMENT
DIVYA LUNAWAT/SPSU/CSE/MPCPL/2015-16/Page 3
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I ta$ t)$ %''%(tunity t% $3'($"" y (atitu#$ t% a t)$ +%n+$(n$# '$%'$ w)% )av$
#i($+ty %( in#i($+ty +%nt(i*ut$# t%wa(#" +%'$ti%n %& t)i" '(%-$+t4 I $3t$n# y "in+$($
(atitu#$ t%wa(#" MPCPL &%( '(%vi#in t)$ %''%(tunity an# ($"%u(+$" t% w%( %n t)i"
'(%-$+t4
I a $3t($$y (at$&u t% DR' PRASUN CHA/RABARTI H$a# %& D$'a(t$nt
:HOD;, CSE w)%"$ in"i)t $n+%u(a$# $ t% % *$y%n# t)$ "+%'$ %& t)$ '(%-$+t an# t)i"
*(%a#$n$# $ $a(nin %n t)i" '(%-$+t4
I a"% want t% ")%w y (atitu#$ t% Mr' MILAP MEHTA, CEO %& t)$ +%'any w)%"$
in"i)t )$'$# $ t% +%'$t$ t)i" '(%-$+t4
DIVYA LUNAWAT
)CSE Bra("*
ABSTRACT
DIVYA LUNAWAT/SPSU/CSE/MPCPL/2015-16/Page 4
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T)$ utiat$ 'u('%"$ %& CRM, i$ any %(ani&i)tin an# t(%u*$>")%%tin "ta&&, an# %v$(a t)$ %(ani
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A.%tra(t IV
CHAPTER -6 ABOUT COMPANY - 78
> C%'any P(%&i$
> S$(vi+$"
CHAPTER +6 HTML 9:-,
> Int(%#u+ti%n
> Ma(u'
> E$$nt"
CHAPTER ;6 Int(%#u+ti%n
> Synta3
> C%'ati*iity C%n"i#$(ati%n"
CHAPTER = 6 CSS)Ca%(adi! St&1$ S"$$t%* -8:->
> Int(%#u+ti%n> Synta3
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CHAPTER 8 6 ?@$r& Ad B22t%trap -:+;
> D$&initi%n
> A$atu($"
> (%w"$( Su''%(t
> U"a$
> %%t"t(a' Int(%#u+ti%n
> U"a$ an# Aun+ti%n"
CHAPTER 9 6 ASP'NET +=:
;
> !$* S$(v$(
> S$(v$( C%nt(%"
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> C%%i$"
> S$""i%n
> ''i+ati%n
CHAPTER =-:
=;
S23t5ar$ R$ir$m$t Sp$(i3i(ati2%
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> Int(%#u+ti%n
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> Sy"t$ D$"in > S+($$n Lay%ut
CONCLUSION
8
REFERENCES
9,
CHAPTER -
INTRODUCTION
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-'- OVERVIEW OF MPCPL
A(% a t)at *$an in t)$ y$a( 200, MPCPL )a" nu(tu($# it"$& &(% a "a S%$
P(%'(i$ta(y +%n+$(n t% a P(ivat$ Liit$# C%'any un#$( t)$ +%n+u(($nt $&&%(t" %& it"
&%un#$( an# CEO M(4
Mia' 4 M$)ta4
-'+ PHILOSOPY AT MPCPL
t MPCPL, w$ un#$("tan# t)$ ($Bui($$nt" %& %u( $"t$$$# +u"t%$(" an# +at$( t% t)$
"a$ un#$( t)$ #i($+t "u'$(vi"i%n %& %u( "i$# &i$# "ta&& w)% #$iv$( t)$ *$"t Buaity %&
"$(vi+$" wit)in t)$ ti$ *%un# "+)$#u$4 T)u", MCPCL )a" tai%(>a#$ "%uti%n" &%(
(i)t &(% a a($ uti>%+ati%n +%'any $3'%(in it" I4T4 ($at$# "%uti%n" t% a n$w
*%(n in#u"t(y wanna*$4
-'; S/ILLED PERSONNEL
MPCPL )a" an in>)%u"$ t$a %& '(%&$""i%nay t(ain$# $nin$$(" w)% a($ +%ntinu%u"y
u'#at$# wit) t)$ +uttin $#$ t$+)n%%i$", w)% ")a '(%vi#$ t)$i( "$(vi+$" at y%u( #%%(>
"t$'4 A%( %u(
CORPORTE CUSTOMERS, w$ '(%vi#$ R$"i#$nt Enin$$(" t% ana$ t)$i( I4T4
In&(a"t(u+tu($ %n a +%ntinuin *a"i"4
MPCPL )a" a "tat$>%&>t)$>a(t +%'ut$(i
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n$w +%'ut$(" an# "u''%(tin "%&twa($, %( w$ want t% *%%"t u' %u( %# IT in&(a"t(u+tu($
%( w$ want a t(u"t$# 'a(tn$( t% $$' %u( n$tw%( in '(%#u+tiv$ "tat$ 28F7 G5#ay", t)$
+%'any )a" an# wi *$ a*$ t% '(%vi#$ "%uti%n" t% any %& t)$ wit) "'$$#, a++u(a+y
an# '(%&$""i%na a''(%a+)4
-'8 OVERVIEW OF HARDWARE AND SOFTWARE SALES
D$"t%'" La't%'"4
N%t$*%%
P$(i')$(a" an# ++$""%(i$"
S$(v$("
S%&twa($
Ai($wa nti>vi(u" P(%t$+ti%n
MPCPL i" wi#$y +)%"$n +%'ut$( +%'%n$nt" ($tai$(w)%$"a$( a%n +u"t%$(" &%(
"$in t)%u"an#" %& )a(#wa($ +%'%n$nt"4 T)(%u) %u( w$ 'a+$# a""%+iati%n" wit)
+%'ani$" an# #i"t(i*ut%(" w$ a($ a*$ t% '(%+u($ wi#$ (an$ %& '(%#u+t" at v$(y +%"t
$&&$+tiv$ an# ti$y ann$(4 T)u", $v$ntuay *$n$&itin t)$ +u"t%$( t)(%u)
+%'$titiv$ '(i+in an# a t(u"t$# ($ati%n")i' wit) u", *a+in y%u, t)$ +u"t%$(, in any
i""u$ y%u ay &a+$4
!$ %&&$( a +%'($)$n"iv$ (an$ %& )a(#wa($ &(% n$w PC"S$(v$(", N%t$*%%", St%(a$
#$vi+$", P(int$(", M$%(y $t+4 at v$(y +%"t $&&$+tiv$ (at$"4 MPCPL '(%vi#$" '$(i')$(a
"a$" an# "$(vi+$" wit) +%'$titiv$ a($t (at$" an# Bui+ a&t$(>"a$" "$(vi+$4 MPCPL i"
+%"$y a""%+iat$# wit) Can%n, HP, Sa"un, E'"%n an# (%t)$( &%( )i) $n# a"$(in-$t
'(int$(", "+ann$(" $t+4 MPCPL '(%vi#$" "%&twa($ "a$" an# "u''%(t &%( $a#in "%&twa($*(an#"4 !$ a($ +%"$y a""%+iat$# wit) a t)$ a-%( "%&twa($ v$n#%(" in+u#in
Mi+(%"%&t, Jui+ H$a, an# Tay ++%untin S%&twa($4
-'9 MPCPL HIGHLIGHTS 6
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HP, C%'aB, IM, L$n%v%, CER an# HCL &%( S$(v$(",
!%("tati%n", D$"t%', an# N%t$*%%4
EPSON, HP, TVSE, PC, Can%n, Sa"un, L?, an# !$':!i'(%; &%(
C%'ut$( '$(i')$(a"4
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an# "%uti%n", L$a"$ in$, ISDN, VOIP S%uti%n"4 K!$ '(%vi#$ In#%%(
an# Out#%%( !i($$"" S%uti%n"In"taati%n %& +%'ut$( %t)$(
$Bui'$nt"4
Cu"t%i
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!i($$"" +%nn$+tivity
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IT ++%unt an# Sy"t$ #ini"t(ati%n
S$(v$( a#ini"t(ati%n an# Su''%(t
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MPCPL +an )$' y%u a+Bui($ t)$ (i)t +%'ut$(" an# a't%'", in"ta t)$ ($Bui($#
%'$(atin "y"t$4 ''y t)$ n$+$""a(y "$(vi+$ 'a+", u'(a#$ $%(y, &in$ tun$
%'$(ati%n", ($%vin vi(u"$", an# "$tu' "tan#a(# "$ttin"= +%n&iu($ &i$ an# '(int$(
")a(in, an# u+) %($4
N$w In&(a"t(u+tu($ ""$""$nt
nay"i" %& *an#wi#t) n$$#", C%"t anay"i", On>%in t$+)n%%y
"u''%(t
E3i"tin In&(a"t(u+tu($ ""$""$nt an# nay"i"
O'$n "%u(+$ an# C%$(+ia S%&twa($ Mi(ati%n an# U'(a#$"
V$n#%( S$$+ti%n an# V$n#%( Mana$$nt
C%nt(a+t N$%tiati%n an# C%nt(a+t Mana$$nt
V$n#%( P(%&i$ nay"i" an# Juai&i+ati%n
!%("tati%nD$"t%' S$(v$( OS S$$+ti%n, In"taati%n an#
#ini"t(ati%n
''i+ati%n S%&twa($ S$$+ti%n O'$n S%u(+$ S%&twa($ S$$+ti%n
R$uat%(y C%'ian+$
-' OVERVIEW OF IT INFRASTRUCTURE SOLUTIONS
P%w$( UPS
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Ra+" S$(v$( an# N$tw%(in Ra+"
++$"" C%nt(% i%$t(i+ an# $y'a#
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"%uti%n" &%( $nt$('(i"$", t)$ +%'any 'i%n$$($# a uniBu$ %#$ &%( .IT In&(a"t(u+tu($
S%uti%n"/ t)at $na*$" +u"t%$( %(ani
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CHAPTER +
HTML
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%& HTML a(u' a($ #$&in$# in t)$ *(%w"$(, an# t)$"$ +)a(a+t$(i"ti+" +an *$ at$($# %(
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In t)$ "i'$, $n$(a +a"$, t)$ $3t$nt %& an $$$nt i" in#i+at$# *y a 'ai( %& ta" a "ta(t
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The Title
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H$a#in" HTML )$a#in" a($ #$&in$# wit) t)$ ta"
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#-u"t$nt" a($ '%""i*$ t% a iit$# $3t$nt t)(%u) a +$nt(a +%n&iu(ati%n "ty$")$$t4 M%($
'(%&%un# +)an$" a($ '%""i*$ *y t)$ LESS #$+a(ati%n"4
T)$ u"$ %& LESS "ty$")$$t anua$ a%w" t)$ u"$ %& va(ia*$", &un+ti%n" an# %'$(at%(",
n$"t$# "$$+t%(", a" w$ a" "%>+a$#i3in" 4
Sin+$ v$("i%n 240, t)$ +%n&iu(ati%n %& %%t"t(a' a"% )a" a "'$+ia Cu"t%i
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%%t"t(a' '(%vi#$" a "$t %& "ty$")$$t" t)at '(%vi#$ *a"i+ "ty$ #$&initi%n" &%( a $y HTML
+%'%n$nt"4 T)$"$ '(%vi#$ a uni&%(, %#$(n a''$a(an+$ &%( &%(attin t$3t, ta*$" an#
&%( $$$nt"4
R$>u"a*$ +%'%n$nt"
In a##iti%n t% t)$ ($ua( HTML $$$nt", %%t"t(a' +%ntain" %t)$( +%%ny u"$# int$(&a+$
$$$nt"4 T)$"$ in+u#$ *utt%n" wit) a#van+$# &$atu($" :$44 (%u'in %& *utt%n" %( *utt%n"
wit) #(%'>#%wn %'ti%n, a$ an# naviati%n i"t", )%(i
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CHAPTER:9
ASP'NET
SP4NET i" a (a#i+a u'#at$ %& Mi+(%"%&t@" Active Server Pages :ASP;4 SP4NET i" a
'%w$(&u "$(v$( *a"$# t$+)n%%y #$"in$# t% +($at$ #ynai+ an# int$(a+tiv$ HTML 'a$"
%n #$an# &%( %u( !$* "it$ %( +%('%(at$ int(an$t4 It" #$"in i'(%v$" u'%n n$a(y $v$(y&$atu($ %& +a""i+ SP, &(% ($#u+in t)$ a%unt %& +%#$ y%u n$$# t% w(it$ t% ivin y%u
%($ '%w$( an# &$3i*iity4
SP4NET i" a $y $$$nt in Mi+(%"%&t@" 4NET A(a$w%(, '(%vi#in !$*>*a"$# a++$"" t%
t)$ i$n"$y '%w$(&u 4NET #$v$%'$nt $nvi(%n$nt4 It a%w" u" t% +($at$ !$*
a''i+ati%n" in a n$w, &$3i*$ way *y 'a+in +%%ny u"$# +%#$ int% ($u"a*$ +%nt(%" %&
va(i%u" in#" t)at +an &i($ $v$nt" initiat$# *y t)$ u"$(" %& a "it$4
SP4NET *(an+)$" %ut int% any %t)$( t$+)n%%i$", "u+) a" !$* "$(vi+$", DO4NET,
+u"t% +%nt(%", an# "$+u(ity4 !$ wi *(i$&y t%u+) u'%n it" ($ati%n")i' wit) t)$"$ &i$#"
t)(%u)%ut t% '(%vi#$ a "%i#, +%'($)$n"iv$ un#$("tan#in %& )%w SP4NET +an *$n$&it %u(
w%( in a '(a+ti+a way4
SP4NET 45 it"$& i" a &ai(y i)t u'#at$ t% t)$ +%'$t$ w)%$"a$ +)an$" t)at %++u(($# in
SP4NET 404
y t)$ $n# %& w$ wi *$ &aiia( wit) t)$ anat%y %& SP4NET 45 an# *$ a*$ t% +($at$
'%w$(&u, "$+u($, an# (%*u"t !$* "it$" t)at +an +%$+t an# w%( wit) in&%(ati%n in a
utitu#$ %& way" t% t)$ *$n$&it %& *%t) w$ an# %u( u"$("4
On$ %& t)$ %"t $y$>+at+)in t)in" a*%ut SP4NET i" t)$ way w$ +an u"$ any '(%(ain
anua$ *a"$# %n t)$ 4NET A(a$w%(, "u+) a" CW, 9"+(i't4NET, %( V4NET t% +($at$ %u(
!$* a''i+ati%n"4 !it)in t)$"$ a''i+ati%n", SP4NET a%w" u" t% +u"t%i
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#$"in$# t% *$ u"$# wit) SP4NET, (at)$( t)an '%"iti%nin $v$(yt)in anuay wit)in +%#$,
an# $v$n at$( t)$ +%nt$nt" %& &i$" %n y%u( a+)in$, i& w$ )av$ t)$ +%(($+t '$(i""i%n"4
ASP 6 "$(v$(>"i#$ t$+)n%%y &%( +($atin #ynai+ !$* 'a$" t)at %ny $t"
y%u u"$ "+(i'tin anua$"4
ASP'NET 6 "$(v$(>"i#$ t$+)n%%y &%( +($atin #ynai+ !$* 'a$" t)at $t"
y%u u"$ any &u&$#$# '(%(ain anua$ "u''%(t$# *y 4NET
C6T)i" *%%@" +)%"$n '(%(ain anua$ &%( w(itin +%#$ in SP4NET
WHAT IS A STATIC WEB PAGEJ
Stati+ !$* 'a$" a($ %&t$n $a"y t% "'%t= "%$ti$" w$ +an 'i+ t)$ %ut *y -u"t %%in att)$ +%nt$nt %& t)$ 'a$4 T)$ +%nt$nt :t$3t, ia$", )y'$(in", an# "% %n; an# a''$a(an+$ %&
"tati+ !$* 'a$" i" alays t)$ "a$ ($a(#$"" %& ho vi"it" t)$ 'a$, %( ho an# hen
t)$y a((iv$ at t)$ 'a$, %( any %t)$( &a+t%(4
)t
)$a#
tit$ !$+%$ M$""a$tit$
)$a#*%#y
)1!$+%$)1
!$+%$ t% %u( )u*$ w$*"it$4 P$a"$ &$$ &($$ t% vi$w %u(
a HREA/+%nt$nt"4)t/i"t %& +%nt$nt"a4
*( *(
*%#y
)t
14 !$* ut)%( w(it$" a 'a$ u"in %ny HTML an# "av$" it wit)in an 4)t &i$ %n t)$
!$* "$(v$(4
24 S%$ti$ at$(, a u"$( ty'$" a page re!uest :URL; int% a *(%w"$(, an# t)$ ($Bu$"t
'a""$" &(% t)$ *(%w"$( t% t)$ !$* "$(v$(4
4 T)$ !$* "$(v$( %+at$" t)$ 4)t 'a$ an# +%nv$(t" it t% an HTML "t($a4
84 T)$ !$* "$(v$( "$n#" t)$ HTML "t($a *a+ a+(%"" t)$ n$tw%( t% t)$ *(%w"$(4
54 T)$ *(%w"$( '(%+$""$" t)$ HTML an# #i"'ay" t)$ 'a$4
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Ai4 242
9'- WEB SERVERS6
"eb servers a($ "%&twa($ t)at ana$ !$* 'a$" an# a$ t)$ avaia*$ t% +i$nt *(%w"$("
via a %+a n$tw%( %( %v$( t)$ Int$(n$t4 In t)$ +a"$ %& t)$ Int$(n$t, t)$ !$* "$(v$( an#
*(%w"$( a($ u"uay %n tw% #i&&$($nt a+)in$", '%""i*y any i$" a'a(t4 H%w$v$(, in a
%+a "ituati%n w$ +an "$t u' a a+)in$ t)at (un" t)$ !$* "$(v$( "%&twa($, an# t)$n u"$ a
*(%w"$( %n t)$ "a$ a+)in$ t% %% at it" !$* 'a$"4
It a$" n% #i&&$($n+$ w)$t)$( w$ a++$"" a ($%t$ !$* "$(v$( :a !$* "$(v$( %n a #i&&$($nt
a+)in$ &(% %u( *(%w"$(; %( a %+a %n$ :!$* "$(v$( an# *(%w"$( %n t)$ "a$ a+)in$;,
"in+$ t)$ !$* "$(v$(@" &un+ti%n t% a$ !$* 'a$" avaia*$ t% a ($ain" un+)an$#4 It
ay *$ t)at w$ a($ t)$ %ny '$("%n wit) a++$"" t% %u( %wn a+)in$ n$v$(t)$$"" t)$
'(in+i'$" ($ain t)$ "a$4
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9'+ DYNAMIC WEB PAGE
9'+'- CLIENT SIDE DYNAMIC WEB PAGE6
In t)$ +i$nt>"i#$ %#$, %#u$" :%( 'u>in"; atta+)$# t% t)$ *(%w"$( #% a t)$ w%( %&
+($atin #ynai+ 'a$"4 T)$ HTML +%#$ i" ty'i+ay "$nt t% t)$ *(%w"$( a%n wit) a
"$'a(at$ &i$ +%ntainin a "$t %& in"t(u+ti%n", w)i+) i" ($&$($n+$# &(% wit)in t)$ HTML
'a$4 H%w$v$(, it i" a"% Buit$ +%%n t% &in# t)$"$ in"t(u+ti%n" int$(in$# wit) HTML
+%#$4 T)$ *(%w"$( t)$n u"$" t)$ t% $n$(at$ 'u($ HTML &%( t)$ 'a$ w)$n t)$ u"$(
($Bu$"t" t)$ 'a$ in %t)$( w%(#", t)$ 'a$ i" $n$(at$# dynamically %n ($Bu$"t4 T)i"
'(%#u+$" an HTML 'a$, w)i+) i" "$nt *a+ &(% t)$ 'u>in t% t)$ *(%w"$(4
14 !$* aut)%( w(it$" a "$t %& in"t(u+ti%n" &%( +($atin HTML an# "av$" it wit)in an 4)t
&i$4 T)$ aut)%( a"% w(it$" a "$t %& in"t(u+ti%n" in a #i&&$($nt anua$4 T)i" i)t *$
+%ntain$# wit)in t)$ 4)t &i$ %( wit)in a "$'a(at$ &i$4
24 S%$ti$ at$(, a u"$( ty'$" a 'a$ ($Bu$"t int% t)$ *(%w"$(, an# t)$ ($Bu$"t i" 'a""$# &(%
t)$ *(%w"$( t% t)$ !$* "$(v$(4
4 T)$ !$* "$(v$( %+at$" t)$ 4)t 'a$ an# '%""i*y a "$+%n# &i$ t)at +%ntain" t)$
in"t(u+ti%n"4
84 T)$ !$* "$(v$( "$n#" *%t) t)$ n$wy +($at$# HTML "t($a an# in"t(u+ti%n" *a+ a+(%""
t)$ n$tw%( t% t)$ *(%w"$(454 %#u$ wit)in t)$ *(%w"$( '(%+$""$" t)$ in"t(u+ti%n" an# ($tu(n" it a" HTML wit)in
t)$ 4)t 'a$ %ny %n$ 'a$ i" ($tu(n$#, $v$n i& tw% w$($ ($Bu$"t$#4
G4 T)$ HTML i" t)$n '(%+$""$# *y t)$ *(%w"$(, w)i+) #i"'ay" t)$ 'a$4
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Ai4 24
9'+'+ SERVER SIDE DYNAMIC WEB PAGE6
!it) t)$ "$(v$(>"i#$ %#$, t)$ HTML "%u(+$ i" "$nt t% t)$ !$* "$(v$( wit) an $3t(a "$t %&
in"t(u+ti%n" :t)at +an *$ int$(in$# %( "$nt "$'a(at$y;4 T)i" "$t %& in"t(u+ti%n" i" aain
u"$# t% $n$(at$ HTML &%( t)$ 'a$ at t)$ ti$ t)$ u"$( ($Bu$"t" t)$ 'a$4 On+$ aain, t)$
'a$ i" $n$(at$# #ynai+ay u'%n ($Bu$"t4
14 !$* aut)%( w(it$" a "$t %& in"t(u+ti%n" &%( +($atin HTML an# "av$" t)$"$
in"t(u+ti%n" wit)in a &i$4
24 S%$ti$ at$(, a u"$( ty'$" a 'a$ ($Bu$"t int% t)$ *(%w"$(, an# t)$ ($Bu$"t i" 'a""$#
&(% t)$ *(%w"$( t% t)$ !$* "$(v$(4
4 T)$ !$* "$(v$( %+at$" t)$ &i$ %& in"t(u+ti%n"4
84 T)$ !$* %(#$( t% +($at$ a "t($a %& HTML "$(v$( &%%w" t)$ in"t(u+ti%n" in4
54 T)$ !$* "$(v$( "$n#" t)$ n$wy +($at$# HTML "t($a *a+ a+(%"" t)$ n$tw%( t% t)$
*(%w"$(4
G4 T)$ *(%w"$( '(%+$""$" t)$ HTML an# #i"'ay" t)$ 'a$4
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Ai4 248
G4 ASP'NET SERVER CONTROLS
SP4NET "$(v$( +%nt(%" a($ a"% +a$# "eb #ontrols4
ASP'NET W$. C2tr21 Simi1ar HTML F2rm Ta! Prp2%$
a"'La*$ S'an, Div, "i'$ t$3t Di"'ay t$3t
a"'Li"t%3 S$$+t O&&$( t)$ u"$( a i"t %& it$"
&(% w)i+) t% "$$+t4
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a"'D(%'D%wnLi"t S$$+t O&&$( t)$ u"$( a i"t %& it$"
&(% w)i+) t% "$$+t in
a+%'a+t &%(at
a"'T$3t%3 In'ut Ty'$/T$3t/ ++$'t ty'$# in'ut &(% u"$(
a"'Ra#i%utt%n an#
a"'Ra#i%utt%nLi"t
In'ut Ty'$/Ra#i%/ %w u"$( t% a$ %n$
"$$+ti%n &(% a i"t %&
%'ti%n"4
a"'C)$+%3 an#
a"'C)$+%3Li"t
In'ut Ty'$/C)$+%3/ %w u"$( t% tu(n a &$atu($ %n
%( %&&
a"'utt%n In'ut Ty'$/"u*it/ S$n# t)$ u"$(@" in'ut t% t)$
"$(v$(
Ta*$ 241
a%p6La.$1
L$t" "ta(t wit) a "a *ut v$(y u"$&u +%nt(%, t)$ a"'La*$ +%nt(%4 T)i" +%nt(% '(%vi#$"
an $&&$+tiv$ way %& #i"'ayin t$3t %n %u( !$* 'a$ in SP4NET, "iia( t% t)$ HTML
"'an ta4 y )avin a +%nt(% &%( t$3t, w$ +an ani'uat$ it" +%nt$nt" an# vi"i*iity &(%
%u( SP4NET +%#$4
a%p6La.$1 Attri.t$%6
i4T$t6 S$t" t)$ t$3t t)at y%u want t)$ a*$ t% #i"'ay ii4 Vi%i.1$6
S$t" t)$ vi"i*iity %& t)$ a*$ %n t)$ 'a$ :t(u$ %( &a"$; iii4
Ba(4C212r6 S$t" t)$ *a+(%un# +%%( %& t)$ a*$ iv4
F2r$C212r6 S$t" t)$ &%($(%un# +%%( %& t)$ a*$
v4 H$i!"t6 S$t" t)$ )$i)t in 'i3$" %& t)$ a*$ vi4
Widt"6 S$t" t)$ wi#t) %& t)$ a*$
a%p6La.$1 Eamp1$%6
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tit$SP4NET C%nt(%" D$%tit$
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D$% %& t)$ a"'La*$ +%nt(%*(
&%( i#&(D$% (unat"$(v$(
a"'La*$ i#*?($$tin1 (unat"$(v$(T$3t %& a"'La*$a"'La*$
&%(
*%#y
)t
a%p6Dr2pD25Li%t
T)$ t)($$ i'%(tant #i&&$($n+$" *$tw$$n t)$ SP4NET +%nt(% an# t)$ HTML &%( +%nt(%
a($
T)$ a"'D(%'D%wnLi"t ta #i($+ty ($'a+$" t)$ "$$+t ta
T)$ a"'Li"tIt$ ta ($'a+$" t)$ %'ti%n ta
T)$ i# att(i*ut$ ($'a+$" t)$ na$ att(i*ut$
a"'D(%'D%wnLi"t i#"tCiti$" (unat"$(v$(
a"'Li"tIt$Ma#(i#a"'Li"tIt$
a"'Li"tIt$ O"%a"'Li"tIt$
a"'Li"tIt$ Li"*%na"'Li"tIt$
a"'D(%'D%wnLi"t
a%p6Li%tB2
T)$ a"'Li"t%3 "$(v$( +%nt(% ($"$*$" t)$ #(%'#%wn i"t +%nt(%, $3+$'t t)at it #%$"nt
#(%' #%wn an# i" +a'a*$ %& uti'$ "$$+ti%n"4 T)$ a"'Li"t%3 )a" t)$ &%%win
"ynta3
a"'Li"t%3 i#i"t1 (unat"$(v$( "$$+ti%n %#$ uti'$
a"'Li"tIt$Ma#(i#a"'Li"tIt$
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a%p6T$tB2
T)i" +%nt(% i" SP4NET" v$("i%n %& t)$ HTML t$3t*%3 an# t$3ta($a +%nt(%"4 In &a+t,
t$3ta($a" a($ "i'y t$3t*%3$" t)at &$atu($ uti'$ in$", t)u" a%win u" t% in'ut a($(
Buantiti$" %& t$3t4 T)$ T$3t%3 +%nt(% a"% '(%vi#$" t)$ &un+ti%naity %& an HTML &%(
'a""w%(# +%nt(%4 T% $na*$ t)$"$ va(iati%n" t)$ a"'T$3t%3 +%nt(% n$$#" "%$ $3t(a
att(i*ut$"
t$tm2d$6 S'$+i&i$" w)$t)$( w$ want t)$ +%nt(% t% )av$ %n$ in$ :n%t "$t;, any in$" :"$t
t% utiin$;, %( )av$ a "in$ in$ %& a"$# +%nt$nt :"$t t% 'a""w%(#; r25%6 S'$+i&i$" t)$
nu*$( %& (%w" w$ want t)$ t$3t*%3 t% )av$ an# wi %ny w%( i& t$3t%#$ i" "$t t% uti'$
(21m%6 S'$+i&i$" t)$ nu*$( %& +%un" w$ want t)$ t$3t*%3 t% )av$ an# wi %ny w%(
i& t$3t%#$ i" "$t t% uti'$a"'T$3t%3 i#t$3t1 (unat"$(v$(D$&aut t$3t )$($444a"'T$3t%3
a"'T$3t%3 i#t$3t1 (unat"$(v$( t$3tD$&aut t$3t )$($444
a%p6Radi2Btt2Li%t ad a%p6Radi2Btt2
T)$ a"'Ra#i%utt%nLi"t +%nt(% w%(" in t)$ "a$ way a" it" HTML &%(" $Buiva$nt %(
t)$ !in#%w" int$(&a+$4 C)%i+$ %& %n$ *utt%n $3+u#$" t)$ "$$+ti%n %& an%t)$( *utt%n wit)in
t)$ (%u'4 N%t$ t)at t)$ i#$nti&i$( &%( t)$ w)%$ (%u' i" "$t %ny %n+$ in t)$ i# att(i*ut$ %&
t)$ a"'Ra#i%utt%nLi"t +%nt(%
a"'Ra#i%utt%nLi"t idKradSamp1$ (unat"$(v$(
a"'Li"tIt$ i#%'ti%n1 (unat"$(v$( vau$O'ti%n
a"'Li"tIt$ i#%'ti%n2 (unat"$(v$( vau$O'ti%n
a"'Li"tIt$ i#%'ti%n (unat"$(v$( vau$O'ti%n C
a"'Ra#i%utt%nLi"t
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C)$+*%3$" a($ "iia( t% (a#i% *utt%n" in t)at t)$y '($"$nt uti'$ +)%i+$" &(% a (%u' %&
*utt%n"4 H%w$v$(, a"'C)$+%3 i" &%( a single %'ti%n :"ay, &%( t)$ an"w$( t%, D% w$
want t% 'ay \5 %($ &%( Bui+ ")i''in]; w)$($a" wit) t)$ a"'C)$+%3Li"t +%nt(%, a
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S'%(t", C%t)in, %( S)%$"];4 M%"t %& t)$ "a$ '(in+i'$" t)at w$ &%%w$# in t)$
a"'Ra#i%utt%nLi"t $3a'$ a''y t% +)$+*%3$"4 T)$ ain #i&&$($n+$ i" t)$ "ynta3
(a#i% *utt%n" u"$ %'ti%n" w)$($a" +)$+*%3$" u"$ Li"tIt$"4
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a"'C)$+%3 i#+)Jui+S)i''in (unat"$(v$(
n a((ay %& +)$+*%3$" +an *$ +%ntain$# in"i#$ an a"'C)$+%3Li"t +%nt(%4 Y%u n$$# t%
"$t an i# att(i*ut$ &%( t)$ a"'C)$+%3Li"t +%nt(% it"$&, an# +($at$ a a"'Li"tIt$
+%nt(% &%( $a+) %'ti%n in"i#$ t)$ +%nt(% a" ")%wn )$($
a"'C)$+%3Li"t i#+)Cata%" (unat"$(v$(
a"'Li"tIt$ i#itS'%(t" (unat"$(v$( vau$S'%(t"
a"'Li"tIt$ i#itC%t)$" (unat"$(v$( vau$C%t)$"
a"'Li"tIt$ i#itS)%$" (unat"$(v$( vau$S)%$"
a"'C)$+%3Li"t
9'= STATE MANAGEMENT
Stat$ ana$$nt i" u"$# t% aintain t)$ in&%(ati%n %n t)$ 'a$" %& t)$ w$*"it$4
T"$r$ ar$ 32r di33$r$t m$("ai%m% 32r r$m$m.$ri! i32rmati26
C224i$% 6I#$nti&yin '($vi%u" vi"it%(" t% a "it$ *y "t%(in #ata %n t)$ +i$nt a+)in$
S$%%i2% R$$*$(in in&%(ati%n &%( t)$ #u(ati%n t)at a u"$( *(%w"$" a "it$
App1i(ati2% R$$*$(in in&%(ati%n t)at $3i"t" &%( a" %n a" t)$ a''i+ati%n (un"
Ca("i! St%(in #ata &%( a" %n a" i" n$+$""a(y t% i'(%v$ '$(&%(an+$
^COO/IES6
C%%i$" a($ u"$# t)(%u)%ut t)$ !$* t% "t%($ "a 'i$+$" %& in&%(ati%n %n t)$ +i$nta+)in$4 T)$y a($ "a t$3t &i$" t)at u"uay "t%($ '$("i"t$nt #ata, w)i+) i" u"$&u w)$n$v$(
w$ ($vi"it a "it$4 T)i" +an *$ #ata "u+) a" u"$( '($&$($n+$" an# %in t%$n", w)$t)$( a u"$(
)a" v%t$# in an %nin$ '%, #$tai" %& t)$ a"t ti$ w$ *(%w"$# a "it$, an# "% %n4 In ")%(t,
+%%i$" +%ntain t)at a%w" a !$* "$(v$( t% i#$nti&y u"$(" *a"$# %n t)$i( vi"itin )i"t%(y4
C%%i$" a($ #$"in$# "% t)at %ny t)$ "it$ t)at +($at$# t)$ +an ($a# t)$4 I& w$ %% at t)$
dri#$D2(m$t% ad S$tti!%U%$rNam$C224i$% &%#$( %n %u( )a(# #(iv$, w$
n%ti+$ t)at any +%%i$" ($"i#$ %n %u( "y"t$4
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Ai4 245
H25 D2 C224i$% W2r4J
C%%i$" a($ in$# t% t)$ ($Bu$"t>($"'%n"$ $+)ani" %& HTTP an# a($ 'a""$# *a+ an#
&%(t) a%n wit) %t)$( #ata *$tw$$n t)$ +i$nt an# t)$ "$(v$(4 L$t@" %% at w)at )a''$n"
w)$($ a "it$ u"$" +%%i$" t% ($$*$( w)$t)$( a u"$( want" a +$(tain '%'u' w)$n t)$y vi"it a
"it$4 In Aiu($ 1, Sta$ 1 i" a*%ut a u"$( vi"itin a 'a$ %n t)$ "it$4 Sta$ 2 i" w)$n t)$
+%nt$nt" %& t)at "it$ a($ "$nt t% t)$ *(%w"$(4 T)$"$ +%nt$nt" )a''$n t% in+u#$ a '%'u'4 t
Sta$ , any%n$ *(%w"in t)$ "it$ +%u# +)$+ a *%3 %n a &%( t)at "tat$", .D% n%t ")%w t)$
a#v$(t '%'u' aain4/ !)$n t)$y +i+ a *utt%n t% "u*it t)$i( ($Bu$"t, t)$y "$n# #ata *a+ t%
t)$ "$(v$(4 Ainay, t)$ "$(v$( "$n#" a "a +%%i$ t% t)$ +i$nt a+)in$4 Aiu($ 2 ($'($"$nt"
w)at )a''$n" w)$n t)$ u"$( ($Bu$"t" t)$ 'a$ aain4
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Ai 24G
W"$ t2 U%$ C224i$%
C%%i$" a($ ($at &%( "t%(in "a 'i$+$" %& i#$nti&i+ati%n #ata *ut n%t +%'$t$
aut)$nti+ati%n #$tai"4 T)$y +an *$ +%n&iu($# t% $3'i($ a&t$( any $nt) %& ti$, *ut %"t
+%%i$" %n %u( "y"t$ a($ i$y t% a"t a %n ti$4 &t$( w$ % %n t% a
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^SESSIONS6
"$""i%n +an *$ t)%u)t %& a" t)$ t%ta a%unt %& ti$ w$ "'$n# *(%w"in a "it$4 F2r
$amp1$, in an %nin$ "t%($, w$ &i("t vi"it t)$ "it$, % %n, *uy "%$ "tu&&, an# t)$n $av$4
u"$( "$""i%n '$(tain" t% t)$ int$(a+ti%n" t)at %++u( w)$n a "in$ u"$( *(%w"$" a "it$4
In&%(ati%n in a "$""i%n i" a++$""i*$ %ny &%( a" %n a" t)$ "$""i%n i" a+tiv$4 !$ +%u#, &%(
$3a'$, "t%($ t)$ na$ %& t)$ +u(($nty %$#>in u"$( in t)$ S$""i%n %*-$+t "'$+i&i+ t% t)at
u"$(, an# any %& t)$ 'a$" in t)$ "it$ +%u# t)$n ta$ t)i" vau$ an# #i"'ay it4 S$""i%n" a($
u"$&u &%( &$atu($" "u+) a" ")%''in *a"$t" %( any a''i+ati%n t)at "t%($" in&%(ati%n %n
w)$t)$( %( n%t a u"$( i" %$# in4 T)$y a($ ti$# in t% a "'$+i&i+ in"tan+$ %& a *(%w"$(, "%
an%t)$( in"tan+$ %& t)$ *(%w"$( %n t)$ "a$ a+)in$ w%u# n%t *$ a*$ t% a++$"" t)$ "a$
#ata4
It" a *it t(i+y t% $vauat$ w)$n a "$""i%n $n#", "in+$ w)$n a *(%w"$( +%"$", t)i" in&%(ati%n
i" n%t u"uay "$nt t% t)$ "$(v$( S%, w$ +an "'$+i&y a ti$%ut vau$ &%( "$""i%n"4 T)$ #$&aut
vau$ i" u"uay 20 inut$"4
H25 D2 S$%%i2% W2r4J
!)$n a "$""i%n "ta(t", w$ +an "t%($ #ata t)at wi $3i"t #u(in t)at "$""i%n4 T)i" +%u# *$
"i'$ t$3t in&%(ati%n a*%ut a u"$( %( an %*-$+t "u+) a" an ML &i$4 120>*it "$""i%n
i#$nti&i$( i#$nti&i$" $a+) "$""i%n4 T)i" "$""i%n i#$nti&i$( i" 'a""$# *$tw$$n SP4NET an# t)$
+i$nt $it)$( *y u"in +%%i$" %( *y 'a+in t)$ i#$nti&i$( in t)$ URL %& t)$ 'a$ :a t$+)niBu$
t)at +an *$ u"$# &%( +i$nt" t)at )av$ +%%i$" tu(n$# %&&;4 L$t" %% at a "$""i%n i#$nti&i$(
t)$ &%%win i" an $3a'$ %& $*$##in a "$""i%n i#$nti&i$( in t)$ URL %& a 'a$
"ttp6555'm&%it$'(2m)#!?!i=8i.,4$88=?#5+.*D$3a1t'a%p
T)$ $3t(a #ata in t)$ URL i" %ny t)$ "$""i%n i#$nti&i$( t)$ a+tua #ata "t%($# in t)$ "$""i%n
i" "t%($# %n t)$ "$(v$(4 " a "$""i%n +an )%# a va(i$ty %& %*-$+t" : a "t(in, an ((ayLi"t, $v$na DataS$t %*-$+t;, %ny t)$ i#$nti&i$( i" 'a""$# *$tw$$n t)$ +i$nt an# t)$ "$(v$(4
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Ai 247
T"$ S$%%i2 2.?$(t "a% it$ a 3$5 m$t"2d% t"at &2 (a %$6
S$%%i2'Add6##" a n$w it$ t% t)$ S$""i%n %*-$+t
S$%%i2'R$m2#$6R$%v$" a na$# it$ &(% t)$ "$""i%n
S$%%i2'C1$ar6C$a(" a vau$" &(% t)$ "$""i%n *ut $av$" t)$ "$""i%n a+tiv$
S$%%i2'A.ad26En#" t)$ +u(($nt "$""i%n
P$()a'" t)$ "i'$"t way t% a## #ata t% a "$""i%n i" t% u"$ t)$ &%%win "ynta3
S$""i%nKIt$Na$ C%nt$nt"
Eamp1$% 6
S$""i%nKNa$ C)(i"
S$""i%nKEai t3tEai##($""4T$3t
S$""i%nKS)%''ina"$t Ha")ta*$O&a"$tIt$"
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W"$ t2 U%$ S$%%i2%
S$""i%n" a($ u"$# t% aintain in&%(ati%n a*%ut u"$(" a+(%"" a "$(i$" %& 'a$" in a "it$4 T)$
S$""i%n %*-$+t +an "t%($ any %*-$+t w$ +)%%"$ an# t)$($&%($, i" a v$(y &$3i*$ way t%
($$*$( in&%(ati%n4 I& w$ n$$# t% ($$*$( any in&%(ati%n ($atin t% a u"$( "$""i%n, t)$
S$""i%n %*-$+t i" t)$ (i)t +)%i+$ &%( u"4 !$ +an a"% ($a+t t% "$""i%n>wi#$ $v$nt", w)i+)
iv$" u" $v$n %($ &$3i*iity4
H%w$v$(, $3t($$ &$3i*iity +%$" wit) a '(i+$ w$ u"t ta$ +a($ n%t t% "t%($ t%% u+)
in&%(ati%n in t)$ S$""i%n %*-$+t, *$+au"$ w$ Bui+y &in# it +an *$ a #(ain %n "$(v$(
($"%u(+$"4 St%($ %ny $""$ntia #ata in a "$""i%n4
APPLICATIONS6
On$ "t$' u' &(% t)$ "$""i%n i" t)$ a''i+ati%n4 A(% t)$ ti$ an SP4NET a''i+ati%n i" &i("t
%a#$#, t% w)$n t)$ a''i+ati%n i" ($"ta(t$#, w)i+) +%u# *$ #u$ t% a +%n&iu(ati%n +)an$ %(
t)$ ($"ta(tin %& t)$ !$* "$(v$(, w$ +an "t%($ in&%(ati%n ($at$# t% t)at a''i+ati%n in t)$
''i+ati%n %*-$+t4 !)$n t)$ a''i+ati%n i" ($"ta(t$#, any in&%(ati%n "t%($# in t)$
''i+ati%n %*-$+t wi *$ %"t, "% w$ n$$# t% #$+i#$ +a($&uy w)at t% "t%($ in t)$ a''i+ati%n
"tat$4 It% .$%t t2 21& %t2r$ %ma11 am2t% 23 data i t"$ app1i(ati2 %tat$ t2 miimi$
m$m2r& %a!$ 2 t"$ %$r#$r' Sma11 .it% 23 data t"at ("a!$ 3r$$t1& .t d2t $$d t2
.$ %a#$d 5"$ t"$ app1i(ati2 i% r$%tart$d ar$ .$%t 4$pt i t"$ S$%%i2 2.?$(t'
H25 D2 App1i(ati2% W2r4J
''i+ati%n" a($ a *it "i'$( t)an "$""i%n", "in+$ t)$y (un $nti($y %n t)$ "$(v$(4 !)$n t)$
a''i+ati%n i" (unnin, w$ +an u"$ t)$ "a$ $t)%# %& "t%(in #ata in an a''i+ati%n %*-$+t a"
u"$# wit) "$""i%n" u" n$$# t% #% i" $nt$( an i#$nti&i$( an# a vau$ t)at +an *$ %& any ty'$,
$v$n a #ata"$t4
W"$ t2 U%$ App1i(ati2%
''i+ati%n" a($ v$(y '%w$(&u an# &$3i*$, -u"t i$ "$""i%n"4 !$ +an "t%($ any %*-$+t in
a''i+ati%n "tat$4 "%, w$ +an ($a+t t% $v$nt" (ai"$# :"u+) a" t)$ Sta(t an# En# %& t)$
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a''i+ati%n, a" w$ a" a %*a E((%( $v$nt; an# a## +u"t% $v$nt )an#$( +%#$ "% t)at w$
+an "t%($ in&%(ati%n %*ay, an# )av$ it a++$""i*$ *y any +%#$ in t)$ a''i+ati%n4
T)$ tw% ain #i"a#vanta$" %& a''i+ati%n" a($ t)at t)$y t%% +an #(ain %u( "$(v$(" ($"%u(+$"
an# "in+$ t)$y #%nt $3i"t a&t$( t)$ a''i+ati%n $n#", t)$y ")%u#nt *$ u"$# t% "t%($ anyt)in
w$ n$$# t% $$'4
CACHING6
In a##iti%n t% ''i+ati%n "tat$, SP4NET '(%vi#$" an%t)$( way t% ")a($ %*-$+t" a+(%"" an
a''i+ati%n t)$ Ca+)$ %*-$+t4 ny %*-$+t, &(% ML #ata t% a "i'$ va(ia*$ +an *$ "t%($#
in t)$ Ca+)$ %*-$+t4
H%w$v$(, t)$ Ca+)$ %*-$+t a"% )a" "%$ a##iti%na &$atu($", n%ta*y t)$ a*iity t% "t%($ #ata
a*%ut dependencies4
S%, w)at a($ #$'$n#$n+i$"] !$, iain$ w$ want$# t% "t%($ t)$ +%nt$nt" %& a Ha")ta*$ in
t)$ +a+)$4 F2r $amp1$, t)i" Ha")ta*$ +%u# )%# a "$t %& #at$" +%(($"'%n#in t% t)$ #at$"
w)$n a "%++$( t$a i" 'ayin a at+)4 !$ +%u# "av$ t)i" t% t)$ +a+)$ wit) a #$'$n#$n+y "$t
t% t)$ vau$ %& a %*a va(ia*$= t)i" +%u# *$ a Dat$Tim$&i$# ($'($"$ntin w)$n t)$ i"t %&
#at$" wa" last updated4 I& t)$ +%nt$nt" %& t)at va(ia*$ +)an$ :i& a n$w at+) i" "+)$#u$#;,
t)$ +a+)$# )a")ta*$ w%u# i$#iat$y $3'i($ an# n$$# t% *$ ($$n$(at$# t% #i"'ay t)$ n$w
#at$4
SP4NET a%w" u" t% )av$ #$'$n#$n+i$" *$tw$$n it$" 'a+$# in t)$ +a+)$ an# &i$" in t)$
&i$ "y"t$4 I& a &i$ ta($t$# *y a #$'$n#$n+y +)an$", SP4NET aut%ati+ay ($%v$"
#$'$n#$nt it$" &(% t)$ +a+)$4 T)i" a%w" &%( t)$ #$v$%'$nt %& &a"t a''i+ati%n" w)$($
#$v$%'$(" #% n%t )av$ t% w%((y a*%ut "ta$ #ata ($ainin in t)$ +a+)$4T% a## an %*-$+t t% t)$ +a+)$, a u" n$$# t% #% in t)$ "i'$"t +a"$ i"
Ca("$M&Ca("$dT"i!Q K T"i!T2B$Ca("$d
n $3a'$ %& t)i" w%u# *$
Ca("$T$amNi(4am$Q K ttNi(4am$'T$t
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W"$ t2 U%$ Ca("i!
Ca+)in i" %&t$n +%n"i#$($# %($ %& a '$(&%(an+$>$n)an+$$nt t%% t)an a way t% "t%($
a''i+ati%n #ata4 !)$n w$ &in# %u("$& "'$n#in any '($+i%u" "$(v$( ($"%u(+$" a++$""in
t)$ "a$ #ata ($'$at$#y, u"$ +a+)in in"t$a# Ca+)in #ata +an *(in )u$ '$(&%(an+$
*$n$&it", "% w)$n$v$( w$ &in# t)at w$ n$$# t% &($Bu$nty a++$"" #ata t)at #%$"nt %&t$n
+)an$, +a+)$ it in t)$ Ca+)$ %*-$+t an# %u( a''i+ati%n" '$(&%(an+$ wi i'(%v$4
T)$ t(i+ wit) +a+)in i" t% u"$ t)$ )i)$"t '%""i*$ vau$ t)at w%nt n$ativ$y i'a+t t)$
($Bui($# *$)avi%( %& t)$ 'a$4 Tain t)$ $3a'$ w$ %%$# at $a(i$( t% *%t) $3t($$"
:+a+)in at+) #at$";, "'$+i&yin t)at t)$ +a+)$ n$v$( $3'i($" :%( )a" a v$(y %n #u(ati%n;
w%u# $an t)at n$wy a##$# #at$" w%u# n%t *$ vi"i*$ t% vi"it%(" t% t)$ "it$ un$"" t)$
a''i+ati%n wa" ($"ta(t$#4 On t)$ %t)$( )an#, u"in a v$(y "a $nt) %& ti$ *$&%($ t)$
+a+)$ $3'i($" w%u# $an t)at t)$ '$(&%(an+$ i'(%v$$nt" ain$# *y u"in +a+)in a($
($#u+$#, "in+$ t)$ +%#$ )a" t% $$' %in *a+ t% t)$ #ata*a"$ t% $t n$w #ata4
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CHAPTER 7
SOFTWARE RE@UIREMENT SPECIFICATION
'- OVERVIEW OF SRS
S23t5ar$ R$ir$m$t% Sp$(i3i(ati2:SRS; i" a +%'$t$ #$"+(i'ti%n %& t)$ *$)avi%( %&
t)$ "y"t$ t% *$ #$v$%'$#4 It in+u#$" a "$t %& u"$ +a"$ " t)at #$"+(i*$ a t)$ int$(a+ti%n" t)$
u"$(" wi )av$ wit) t)$ "%&twa($4 U"$ +a"$" a($ a"% n%wn a" &un+ti%na ($Bui($$nt " 4 In
a##iti%n t% u"$ +a"$", t)$ SRS a"% +%ntain" n%n>&un+ti%na :%( "u''$$nta(y; ($Bui($$nt"4
N%n > &un+ti%na ($Bui($$nt " a($ ($Bui($$nt" w)i+) i'%"$ +%n"t(aint" %n t)$ #$"in %(
i'$$ntati%n :"u+) a"'$(&%(an+$ $nin$$(in ($Bui($$nt", Buait y "tan#a(#", %( #$"in
+%n"t(aint";4
'+ FEASIBILITY STUDY
&$a"i*iity "tu#y i" +a((i$# %ut in %(#$( t% '($"$nt ana$$nt wit) at$(nativ$", "%uti%n"t% a '(%*$ in an a($a %& t)$ %(ani
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Ty'$" %& )a(#wa($ an# "%&twa($ a($ a""$""$# t% #$t$(in$ w)$t)$( t)$y +an "u''%(t t)$ ta"
($Bui($#4 T)$ R$$#y Mana$$nt "y"t$ ($Bui($" t)$ &%%winE(22mi(a1 F$a%i.i1it&6:
T)$ +%"t" %& #i&&$($nt )a(#wa($"%&twa($ +%n&iu(ati%n n$$# t% *$ $3ain$#4
Manua+%'ut$( *%un#a(i$" ")%u# *$ +%n"i#$($# a" "%$ ta"" ay *$n$&it %($
t)$n %t)$(" &(% +%'ut$(i)%u"$ %( ana$$nt +%n"utan+y #$v$%'$nt
")%u# *$ +%n"i#$($#4
Hi##$n +%"t" "u+) a" u"$( ti$ &%( ($Bui($$nt" a+Bui"iti%n, t$"tin an# t(ainin
")%u# n%t *$ %itt$#= t)$ %"t &($Bu$nty i""$# +%"t i" t)$ +%"t %& aintainin t)$
"y"t$ %n+$ it i" in"ta$#4
S$t aain"t t)$ +%"t" ")%u# *$ a Buanti&ia*$ a""$""$nt %& t)$ $3'$+t$# *$n$&it", &%(
$3a'$ ($#u+$# a*%u( +%"t", an# i'(%v$# +u"t%$( "$(vi+$ &%( '($#i+t$# in+($a"$
in %(#$("4
T)$ '(%'%"$# "%&twa($4 wa" &%un# t% *$ $+%n%i+ay &$a"i*$, an# w%u# +$(tainy
*$ *$n$&i+ia t% i'$$nt it4
Op$rati2a1 F$a%i.i1it&>
O(ani
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'=HARDWARE SOFTWARE RE@UIREMENTS
Hard5ar$6
Int$ P$ntiu IV MH< %( a*%v$4
512 M RM4
10 ? %& &($$ Ha(# #i" "'a+$ &%( +%'a+t in"ta4
Mi+(%'(%+$""%( P$ntiu III Q00 MH< P(%+$""%(4
108 $y" En)an+$# $y*%a(#4
2 utt%n S+(% M%u"$4
18/ %( %($ C%%( M%nit%(
S23t5ar$6
Fr2t Ed Vi"ua Stu#i% 4N$t
Ba(4 Ed SJL S$(v$( 200
Op$rati! S&%t$m6 !in#%w" QME PNTVi"ta!in7!in
Mar4p La!a!$ HTML4 St&1$ S"$$t% CSS
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CHAPTER >
Pr2?$(t D$%(ripti2
>'- Itr2d(ti2
CRM :CUSTOMER RELTIONSHIP MN?EMENT; i" a wi#$y>i'$$nt$# "t(at$y
&%( anain a +%'any" int$(a+ti%n" wit) +u"t%$(", +i$nt" an# "a$" '(%"'$+t"4 It
inv%v$" u"in t$+)n%%y t% %(ani'; ADVANTAGE
T)$ u"$ %& t)$ CRM "y"t$ wi +%n&$( "$v$(a a#vanta$" t% t)$ +%'any4
^ Juaity an# $&&i+i$n+y
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^ D$+($a"$# in %v$(a +%"t"
^ D$+i"i%n "u''%(t
^ Ent$('(i"$ aiity
^ Cu"t%$( tt$nti%n
T)$ %v$(a %a" a($ t% &in#, att(a+t, an# win n$w +i$nt", natu($ an# ($tain t)%"$ t)$
+%'any a($a#y )a", $nti+$ &%($( +i$nt" *a+ int% t)$ &%#, an# ($#u+$ t)$ +%"t" %&
a($tin an# +i$nt "$(vi+$4
>'= EISTING SYSTEM
T)$($ a($ n%t any $3i"tin "y"t$" &%( +i$nt "i#$4 S% a t)$ w%( a($ )an#$ anuay an#
)av$ t% *$ n%t$# #%wn in "%$ ($i"t$( an# a"% tain +a($ %& t)at #%+u$ntati%n4 T)$y a($
a((an$# $$tin *y +a an# i& any u'#at$ %++u(($# t)$n aain +a t)$ +i$nt an# u'#at$
0$$tin "+)$#u$, it" wa"tin ti$ an# a" w$ a" %n$y a"% an# a"% t)$ #i"tu(* t)$
vaua*$ +i$nt"4 !HY THIS SYSTEM ] T% %v$(+%$ %v$( '(%*$" t)$y a($ t)inin t%
+($at$ "u+) a "y"t$ &%( t)$ +i$nt a" w$ a" C%'any u"$4 In w)i+) w$ +an "i$nty t$in
t)$ +u"t%$( a*%ut t)$i( "tatu" an# $$tin "+)$#u$ *y aiin an# ""4 n# t)$y +an a"%
t(a+$ t)$i( 'ay$nt an# '(%-$+t #$tai4 y t)i" "y"t$ +%'any )avin t)$ %t" %& a#vanta$"
*y )avin a *u y$a( ($+%(#" an# a t)$ #ata t%$t)$(4
>'8 PURPOSE OF THE SYSTEM
T)$ CRM i" a n$w t$+)niBu$ in a($tin an# ana$$nt w)$($ t)$ %wn$( t(i$" t%
#$v$%' %n t$( ($ati%n")i' wit) t)$ +i$nt" an# +u"t%$(" t% #$v$%' t)$ a" i&$ ti$
+u"t%$("4 CRM ai" t% a$ t)$ +u"t%$( +i* u' t)$ a##$( %& %yaty4 T)$ +%'any
&i("t t(i$" t% #$t$(in$ w)% a($ i$y '(%"'$+t" i4$4 t)$ '$%'$ w)% )av$ a "t(%n '%t$ntia
int$($"t in t)$ '(%#u+t an# a*iity t% 'ay &%( it4 T)$ +%'any )%'$" t% +%nv$(t any %& it"
Buai&i$# '(%"'$+t" int% &i("t ti$ +u"t%$(" int% i&$ti$ +i$nt"4 T)$y a($ t)%"$ '$%'$ w)%
*uy %ny &(% t)$ +%'any in t)$ ($$vant '(%#u+t +at$%(i$"4 T)$ n$3t +)a$n$ &%( t)$
+%'any i" t% +%nv$(t t)i" +i$nt int% a#v%+at$"4 #v%+at$" a($ t)%"$ +i$nt" w)% '(ai"$ t)$
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+%'any an# $n+%u(a$ %t)$(" t% *uy &(% it4 T)$ utiat$ +)a$n$ i" t% +%nv$(t t)$"$
a#v%+at$" int% 'a(tn$(" w)$($ t)$ +u"t%$(" an# t)$ +i$nt" w%( a+tiv$y t%$t)$( t%
#i"+%v$( way" %& $ttin utua *$n$&it4
Ou( 'u('%"$ i" t% &u&i t)$ &%%win a+tiviti$"
14 Ci$nt S%uti%n"
24 P(%-$+t Mana$$nt
4 Su$"ti%n
84 L$a# ti$ ana$$nt
54 %nin$ t(a+in &%( 'a(ti+ua( '(%-$+t
G4 On in$ 'ay$nt #$tai
74 R$'%(t" ?$n$(ati%n4 Ju$(y S%v$
Q4 Int$(a+t wit) t)$ +%'any" #$v$%'$(" %( a($tin ana$(
>'9 PRO
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>''- ADMINISTRATOR
U"$( Mana$$nt #ini"t(at%( +an +($at$ t)$ +i$nt an# t)$ #$v$%'$( +%nta+t an# a"% +an
%#i&y t)$i( #$tai" w)$n ($Bu$"t a((iv$"4 H$ +an a"% *%+ %( #$$t$ t)$ u"$( +%nta+t i& )$
want$#4 C%nta+t Mana$( #ini"t(at%( +an "$$ t)$ a +%nta+t #$tai an# t)$ anay
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>'> SYSTEM DESIGN
>'>'- Li%t 23 Ta.1$%
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>'>'+ Ta.1$%
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>' S(r$$ La&2t
-'H2m$Pa!$
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+' L2!i Pa!$
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;' Admi Pa$1
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=' B%i$%% D$#$12p$r
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8' C%t2m$r Pa$1
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CONCLUSION
T)$ "u$( t(ainin at MPCPL, HMEDD )a" *$$n a uniBu$ $3'$(i$n+$ &%( $ a" it
)$'$# $ t% a+Bui($ '(a+ti+a n%w$#$ an# t($n#" w)i+) i" n%t '%""i*$ in n%(a '(a+ti+a
a*"4
T)$ '(a+ti+a t(ainin at MPCPL, HMEDD '(%vi#$# $ a %#$n %''%(tunity t%
in+($a"$ n%w$#$ in !$* D$"inin an# !$* D$v$%'$nt4 I )av$ $a(nt t)$ u"$ %&
"%&twa($ Vi"ua Stu#i%4 It a"% )$'$# $ t% in+($a"$ t)$ *a"i+ n%w$#$ %& HTML, CSS
an# a t)$ %t)$( 'at&%(" %n w)i+) I )av$ w%($#4 T)i" 85 #ay" t(ainin wa" v$(y )$'&u
&%( $ in +$a(in y +%n+$'t an# )$'$# $ t% $a(n n$w +%n+$'t"4
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REFERENCES
4
14 Ia( S'aan-aa(", .$innin SP4NET 45 wit) Vi"ua CW an# 4NET/, !i$y
Pu*i")in4
24 4 4 a(wa an# Y%$") Sin), .S%&twa($ Enin$$(in/, N$w $ Int$(nati%na
Pu*i")$("4
4 H$n(y A4 %(t), .Data*a"$ Mana$$nt Sy"t$/4
84 9ava S+(i't ($&$((in &(% ww w 4w"+)%% "4+% 4
54 Stu#$nt ui#$, .D$"inin an# +($atin a w$*"it$/4
http://www.w3schools.com/http://www.w3schools.com/http://www.w3schools.com/http://www.w3schools.com/http://www.w3schools.com/http://www.w3schools.com/http://www.w3schools.com/http://www.w3schools.com/http://www.w3schools.com/http://www.w3schools.com/http://www.w3schools.com/http://www.w3schools.com/http://www.w3schools.com/http://www.w3schools.com/