internship presentation on feb 22

Welcome from the Better Business Bureau (BBB)

www.austin.bbb.org

Building a Successful Internship Program for Your Organization

www.tano.org www.campus2careers.com

Introductions

Robert Manzer

COO of TANO

Deep higher education experience

Developer of a Washington Intern Program

Nathan Green

President, co-founder campus2careers

Co-founder of Austin Young Chamber

Former GM of Pearson Talent Assessment


Topics

Introducing a new framework Building an internship program Incentives to drive the best behavior Recruiting candidates for your program Next step and plans for Spring/Summer


Paradigm Shift

DC Model Key to Silicon Valley’s continued success Capacity and skills building opportunity Permanent slot and an annual program Tools and resources to automate the process


Defining an Internship

Academic experience and resume builder Key part of today’s undergraduate education Significant and substantial work Part-time (10-20 hours) to full-time Academic credit may be available May be unpaid @ small business or nonprofit


Benefits for Employers

Build capacity and bench strength Access to new expertise, trends, and

educated talent Opportunity to evaluate and screen students

for full-time positions Consistency of intern(s) each semester Fresh ideas and energy


Top Intern Positions

Social media Online and other marketing Research (grant, market, trends) Graphic design Programming (web and application) IT support (desktop) Sales support Administrative Copywriting


Benefits for Students

Job and workplace experience Resume builders – project-work Class or internship credit to graduate Various financial incentives Build a network/get exposure to industry Potential for increased starting salary Faster ramp-up with first full-time job


Internship Questions

Can you provide meaningful work? Are you prepared to invest time in interns? Is there a staff person to supervise them? Do your managers and employees want to have

interns on-site? Do you have sufficient office space? Could you benefit from an ongoing resource?


Processes Recommended

Establish program parameters and goals Develop job descriptions and determine incentives Post jobs online using various sources Complete orientation and onboarding Assign a single supervisor/manager Have a Mentor or Buddy for the intern Create discrete projects intern can complete Consider training and development opportunities Conduct performance reviews/feedback


Available Incentives

Hourly pay Performance bonus Commissions Class credit (students will know the process) References/connections/networking Mentorship Professional development Unique experiences Unique perks


Sourcing and Selection

Using campus2careers Create a profile – your own careers page Post the job description Review the top matches and view their profile Contact or be contacted by the top candidates

Using a school’s own site Register via the schools website Post the job description Receive a resume from interested applicants





www.campus2careers.com

On-boarding Checklist

Set expectations and discuss interests Welcome announcement to all employees Discuss start and end dates Define work hour and on-site expectations Provide dress code and day 1 directions Provide buddy and supervisor information Define list of projects & owners/contacts Ensure intern has proper supplies/resources See Sample Orientation Outline for more


Daily Operations Checklist

Orient students and get them started on assignments

Explain bigger picture – why project matters Provide regular training and development Meet weekly to provide feedback/check status Have them document their work/processes Have them develop a transition plan See Sample MOU for an Internship


End of Program Checklist

Have them present their findings/projects Transition the role and material to new intern Conduct an exit interview Identify improvements to your internship

program and make revisions Have the intern Complete Employer Eval Complete the Student Eval See Sample Exit Interview for more


Internship Success Factors

Eliminate “ just an intern” mentality Find the proper incentives for each intern A formal welcome to the organization Clear roles, responsibilities, goals and tasks Intern commitment and management support Explain how internship relates to business goals Allow time for transition & documentation End of semester presentation/wrap-up Stay connected after the internship


Internship Builder Services

Creates a customized internship program for you Helps you recruit, train, and manage the team Positions that are sustainable and scalable Provides the intern with lesson plans/instructions Provides metric based goals for profitability

Brown Distributing:

Internship Builder is creating a nine person internship program that encompasses social media management, event activation, corporate responsibility, market analysis and campus liaisons. Each position is customized to fit our needs and industry.

www.stmarytx.edu/careerservices

Employer Success Stories

TANO Communities Foundation 5th and Lamar KD Enterprises Interior Devotion Rattletree (Zimbabwean style Marimba band) Brown Distributing Company (Internship Builder) Bazaarvoice (fastest growing company in Austin) And hundreds more


For More Information

If you have any questions, contact us at: [email protected]

[email protected]

To find any of the forms referenced in this presentation check out Internship Forms on the Employer Resources page at www.campus2careers.com


Thank You


internship presentation on feb 22

Education