Innovative Engineering in Industries for COE members

(14-5-2021)

International Standard of IMS ISO 56002 : 2019

By : Assoc.Prof. Damrong T.

COE-IE chair subcommitteeAUN-QA Expert

Chair Professor of CU-Innovation

& Innovation Consultant of CPF

Damrong Thawesaengskulthai : CVPosition2015 - ONESQA – HE Chair committee2019 VP of EIT2015 - COE – IE Chair sub-committee 2011-2014 EDG of TPA (Thai-Japan)2011 - CPF Innovation Consultant2013 - Chair Prof. of CU-Innovation2012 ~ AUN-QA Expert of ASEAN University Network2007 ~ 2011 Vice Director of TIP (Innovation

Management Program) Chulalongkorn University2001~2011 Chief Quality Officer (CQO) for

ASEAN University Network (AUN-QA)2004 ~2008 Head Department of CU-IE 2000 ~2004 Assistant to President for CU-QA 1975 ~2011 Associate Professor in Industrial

Engineering, Chulalongkorn University,

Discussion Topics

1. Change Thai Industries to be Innovative Industries

2. Concept of IMS (Innovation Management System) ISO 56002 : 2019

3. Cases study

4. Question & Answer

3

Why Thai Industries need CHANGE

Resources ……….. Industries …… Society(H, I, F, T) (M) , (S) , (T) , (G) - Nature

- Culture

- Entrepreneurs

- Government

- Social services

- etc.

CHANGE.? (New Expectations)UNESCO POLICY (2005) …. Cross Border Ed. ; Student Mobility ;

Diversity of Knowledge

Target to 17 UN SDG in 2030 4

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DTS concept (CHANGE)

DTS : Disruptive Transformation System

4 factors of Consideration of CHANGE

1) New Customers … new Thai Society expectations &

(receivers) Opportunities

2) New Products … new hi-tech. products, new services, etc.

(services)

3) New Process … new process strategies using new

(operations) technology such as digital platform, AI,

Bio-tech., Chem-tect., etc.

4) New Management … review organization (V, M, P, O) &

(administrating) regulations, etc. 6

7

8

9

10

11

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A-F Model

• A – Activator …. (RB) .. อธการบด, ส านกนวตกรรม, etc.

• B – Brower … (CIO + Board) ผบรหารนวตกรรม, ทปรกษา etc.

• C – Creator … (TIL : Technical Inno. Leaders) , คณาจารย , คร, etc.

• D – Developer … (i-teams) นกเรยน, นสต, นกศกษา, etc.

• E – Executor … (Exec. Board) ผอ.ส านกฯ +คณบด+กรรมการบรหาร, etc.

• F – Facilitator … (Supporters) หนวยสนบสนนภายใน ภายนอก เชน หนวย

พฒนาฯ, สน.งป, หนวยการเงน, IT, HR, etc.

ตวอยาง

CPF … BIO, CIO, BIC, TIC, IMR, Inno. Project teams

CU-Scii … CIO, MRC, IMR, ITR, project teams 13

Standard for Innovation Management

ISO 56002 (2019)ISO/TC 279*

CEN/TS 16555-1 (2013)CEN/TC 389*

BS7000-1 (2008)

* Technical committee

How standards cansupport research and innovation?

• Use recognized methodologies, processes, terminology: don’t reinvent the wheel !

• Enable easier and faster market take-up of research results

• Long-term dissemination and exploitation of research results

• Enhance interoperability, comparability , compatibility with existing products, services, methodologies...

Source: Luxinnovation - Autumn school, September 7, 2012 Presentation of national standardization activities in Luxembourg in relation to the network of CEN and CENELEC Research, Development and Innovation Correspondents (RDI-COR) initiative.

BSI supporting for Innovation Standard

BS7000

BSI AND ISO/IEC RELATIONSHIP

International

Europe

Local

ISO/TC 279 - Innovation management member(2013)

Ongoing standardization for Innovation Management System

• BS7000 publication by BSI in 1999

• BS7000-1 “Guide to managing innovation” updated in 2008

• CEN/TC 389 “Innovation Management” started in November 2008, initiated by Spain AENOR

• First publication of CEN/TS 16555-1 Innovation Management System in July 2013

• Work starting within ISO in May 2013 by ISO/TC 279

Progress of ISO standard for Innovation• Work starting within ISO in May 2013 by ISO/TC 279

• The first plenary meeting of ISO/TC 279 was held in Paris on 4th to 5th December 2013

• Target to published first draft of ISO 50500 in 2018

• Publishing ISO 56002 in July 2019

ISO 56000 Innovation Management (28-4-19)

This document is intended to help the user by establishing a coherent, consistent, and common framework to:

a) understand the main concepts, principles, terms, and definitions of innovation management;

b) support an organization to establish, implement, maintain, and continually improve an innovation management system and other innovation management standards;

c) facilitate communication and create awareness of innovation activities internally and across organizations.

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ISO 56000 Innovation Management (28-4-19)

This document relates to the ISO 56000 family of standards, developed by ISO/TC279, as follows:

a) ISO 56002 Innovation management – Innovation management system –Guidance, provides guidance for organizations to establish, implement, maintain, and continually improve an innovation management system;

b) ISO 56003 Innovation management – Tools and methods for innovation partnership – Guidance, provides guidance for organizations working together to innovate;

c) ISO/TR 56004 Innovation management – Innovation management assessment, provides guidance for organizations to plan, implement and follow-up on an innovation management assessment;

d) ISO 56005 and subsequent standards provide further guidance on tools and methods to support the implementation of the innovation management system.

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ISO 56000 Innovation Management (28-4-19)

It is applicable to:

a) organizations that need to improve their ability to effectively manage innovation activities;

b) organizations implementing an innovation management system, or performing innovation management assessments;

c) users and other interested parties (e.g. customers, suppliers, partners, funding organizations, investors, universities, and public authorities) seeking confidence in an organization’s innovation capability;

d) organizations and interested parties seeking to improve communication through a common understanding of the vocabulary used in innovation management;

e) providers of training, materials, assessment, consultancy, or advice in innovation management;

f) developers of innovation management and related standards. 23

ISO 56000 Innovation Management (28-4-19)

This document is intended to be applicable to:a) all types of organizations, regardless of type, sector, maturity, or size;b) all types of innovations, e.g. product, service, process, model, method innovations, from

incremental to radical innovations;c) all types of innovation approaches, e.g. internal, collaborative, user-, market- or

technology-driven innovation.

Only informative sections of standards are publicly available. To view the full content, you will need to purchase the standard by clicking on the "Buy" button.

innovationnew or changed entity (4.2.5), realizing or redistributing value (4.2.6)Note 1 to entry: Novelty and value are relative to, and determined by the perception of, the organization (4.2.2) and interested parties (4.2.4).Note 2 to entry: An innovation can be a product, service, process (4.1.5), model, method etc.Note 3 to entry: Innovation is an outcome. The word “innovation” sometimes refers to activities or processes resulting in, or aiming for, innovation. When “innovation” is used in this sense, it should always be used with some form of qualifier, e.g. “innovation activities”.Note 4 to entry: For the purpose of statistical measurement, refer to the Oslo Manual (OECD/Eurostat 2018):— ‘New or changed entity’ corresponds to ‘a new or improved product or process, or combination thereof, that differs significantly from the unit’s previous products or processes’.— - ‘Realizing or redistributing value’ corresponds to ‘and that has been made available to potential users or brought into use by the unit’.

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ISO 56000 Innovation Management (28-4-19)

value• gains from satisfying needs and expectations, in relation to the resources used

risk• effect of uncertainty (4.2.7)

intellectual property• results of intellectual, industrial, or creative activities that are eligible for protection by lawintellectual property rights• legal rights associated with intellectual property (4.5.2)

open innovation• process (4.1.5) for the management (4.1.2) of information and knowledge (4.4.1)sharing and flows across the boundaries of the organization (4.2.2) with regard to innovation (4.1.1) 25

ISO 56000 Innovation Management (28-4-19)

4.7 Terms related to performance4.7.1performance• measurable result• Note 1 to entry: Performance can relate either to quantitative or qualitative findings.• Note 2 to entry: Performance can relate to the management (4.1.2) of activities, processes (4.1.5), products and

services, systems (4.1.3) or organizations (4.2.2).• Note 3 to entry: This constitutes one of the common terms and core definitions for ISO management system

standards given in Annex SL of the Consolidated ISO Supplement to the ISO/IEC Directives, Part 1. The original definition has been modified by modifying Note 2 to entry.

4.7.2indicator• specific information on a state, condition, or impact• Note 1 to entry: An indicator can be quantitative or qualitative.4.7.3efficiency• relationship between the result achieved and the resources used• [SOURCE: ISO 9000:2015, 3.7.10]4.7.4effectiveness• extent to which planned activities are realized and planned results are achieved

• Note 1 to entry: This constitutes one of the common terms and core definitions for ISO management system standards given in Annex SL of the Consolidated ISO Supplement to the ISO/IEC Directives, Part 1. The original definition has been modified by adding “are” before “achieved”.

4.7.5innovation capability• ability to perform innovation activities (4.1.4) and to achieve innovation (4.1.1)• Note 1 to entry: Innovation capabilities can include proficiency in technologies, strategic intelligence, access to

funds, operational functions, and processes (4.1.5) contributing to innovation performance (4.7.1), competent and experienced people contributing to innovation objectives (4.3.3.1).

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ISO 56000 Innovation Management (28-4-19)

4.8 Terms related to evaluation4.8.1monitoring• determining the status of a system (4.1.3), a process (4.1.5), or an activity• Note 1 to entry: To determine the status, there may be a need to check, supervise, or critically observe.• Note 2 to entry: This constitutes one of the common terms and core definitions for ISO management system

standards given in Annex SL of the Consolidated ISO Supplement to the ISO/IEC Directives, Part 1.4.8.2measurement• process (4.1.5) to determine a value• Note 1 to entry: This constitutes one of the common terms and core definitions for ISO management system

standards given in Annex SL of the Consolidated ISO Supplement to the ISO/IEC Directives, Part 1.4.8.3evaluation• process (4.1.5) of comparing results of analysis to established criteria• Note 1 to entry: Evaluation can be done to determine effectiveness (4.7.4), efficiency (4.7.3), performance

(4.7.1), conformity (4.8.8), or value (4.2.6).4.8.4assessment• process (4.1.5) comprising monitoring (4.8.1), measurement (4.8.2), analysis and evaluation (4.8.3)4.8.4.1innovation management assessment• assessment (4.8.4) with regard to innovation management (4.1.2.1)• Note 1 to entry: Innovation management assessment can be done to determine the innovation capability

(4.7.5) or innovation performance (4.7.1) of an organization (4.2.2).

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ISO 56000 Innovation Management (28-4-19)

4.8.5requirement• need or expectation that is stated, generally implied or obligatory• Note 1 to entry: “Generally implied” means that it is custom or common practice for the organization

(4.2.2) and interested parties (4.2.4) that the need or expectation under consideration is implied.• Note 2 to entry: A specified requirement is one that is stated, for example in documented information

(4.2.10).• Note 3 to entry: This constitutes one of the common terms and core definitions for ISO management

system standards given in Annex SL of the Consolidated ISO Supplement to the ISO/IEC Directives, Part 1.

4.8.6audit• systematic, independent, and documented process (4.1.5) for obtaining objective evidence and evaluating (4.8.3) it

objectively to determine the extent to which the audit criteria are fulfilled• Note 1 to entry: An audit can be an internal audit (first party) or an external audit (second party or third party), and it

can be a combined audit (combining two or more disciplines).• Note 2 to entry: An internal audit is conducted by the organization (4.2.2) itself, or by an external party on its behalf.• Note 3 to entry: “Audit evidence” and “audit criteria” are defined in ISO 19011.• Note 4 to entry: This constitutes one of the common terms and core definitions for ISO management system

standards given in Annex SL of the Consolidated ISO Supplement to the ISO/IEC Directives, Part 1. The original definition has been modified to remove effect of circularity between audit criteria and audit evidence.

4.8.7

review• determination of the suitability, adequacy, efficiency (4.7.3) or effectiveness (4.7.4) of an entity (4.2.5) to achieve

objectives (4.3.3)• EXAMPLE:• Management review• [SOURCE: ISO 9000:2015, 3.11.2, modified]

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ISO 56000 Innovation Management (28-4-19)

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4.8.8conformity• fulfilment of a requirement (4.8.5)• Note 1 to entry: This constitutes one of the common terms and core definitions for ISO

management system standards given in Annex SL of the Consolidated ISO Supplement to the ISO/IEC Directives, Part 1.

4.8.9nonconformity• non-fulfilment of a requirement (4.8.5)• Note 1 to entry: This constitutes one of the common terms and core definitions for ISO

management system standards given in Annex SL of the Consolidated ISO Supplement to the ISO/IEC Directives, Part 1.

4.8.10deviation• departure from an intended or expected direction, position, or objective (4.3.3)4.8.11corrective action• action to eliminate the cause of a deviation (4.8.10) or nonconformity (4.8.9) and to

prevent recurrence• Note 1 to entry: This constitutes one of the common terms and core definitions for ISO

management system standards given in Annex SL of the Consolidated ISO Supplement to the ISO/IEC Directives, Part 1. The original definition has been modified by adding deviation.

Current Innovation Standard

• BS 7000-1 : Design management systems – Part 1: Guide to managing innovation (BSI, 2008)

• CEN/TS 16555-1: Innovation Management –Part 1: Innovation Management System (CEN, 2013)

• ISO 56002 : Innovation management –Innovation management system – Guidance (ISO, 2019)

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Standard for Innovation Management

ISO 56002 (2019)ISO/TC 279*

CEN/TS 16555-1 (2013)CEN/TC 389*

BS7000-1 (2008)

* Technical committee

Overview of Process for Managing Innovation (BS7000-1)

BS 7000-1: 2008 Guide to managing innovation

Key Elements of Innovation Management System in CEN/TS16555-1

Source: CEN/TS16555-1 (CEN,2014)

Framework of the innovation management system in ISO 56002

Source: ISO56002 (ISO, 2019)

ISO 56002 :19 Framework

• Input sources : Opportunity

• Output : Innovation Value

7 Sections (clauses) & 54 indicators

Clause 4 : Context (Ext.& Int. issues, culture, collaboration)

Clause 5 : Leadership (commitment, vision, strategy, policy)

Clause 6 : Planning (objectives, risks)

Clause 7 : Support (resources, competencies, IP, etc.)

Clause 8 : Operations (identify – create – validate – develop -

deploy)

Clause 9 : Evaluation (performance, IA system)

Clause 10 : Improvement (innovation, IMS) 35

Thai certified units with ISO 56002

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Innovation Management System

cases(2-4-2021)

By : Assoc. Prof. Damrong T. Chair Prof. for CU-Innovation

& Innovation Consultant of CPF

Agenda

Cases study of Developing IMS

@ i-CPF – 3i – BS7000 – CEN16555 - ISO 56000

@ i-TPA – TIS(A-F model)-BS7000

@ CU-BAScii – ISO 56002

Case study : CPF-I4 by BIO (2011-2016)

Consultancy for BIOCPF-I4 Innovation to Incubator

(2011-2016) By : Assoc.Prof. Damrong Thawesaengskulthai

CQO for AUN-QA & IE dept.

Chair Prof. for Innovation ManagementChulalongkorn University

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Proposed CPF-I4 Model

CPF-I4 Model

CPF – KaizenImprovement

CPF-Internal-correction

CPFInnovation

CPF-HR

CPF-Technology

CPF-BII(Incubators)

EITCU

Thai U’sAsian

EUUSAetc.

CP Network

Champions

?

Case study : Technology Promotion Association(Thai-Japan)

(21 August 2012)

Strategic Planning for TPA

6 years (2012-2015)

By :

Assoc. Prof. Damrong Thawesaengskulthai

Executive Director of TPA

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Proposed TPA@3I Model

TPA@3-I Model

TPAEducation

TPACalibration

TPATraining

&Consults

TIKTech. Inno. Knowledge

TISTech. Inno.

Services

TIITech. Inno.Incubators

EITCU

Thai U’sAsian

EUUSAetc.

TPA Pillar ofASEAN

?

Proposed EIT@3i Model

EIT@3-i Model

EITServices

EITStandards

EITTraining

&Consults

EIAEng. Inno. Academy

EISEng. Inno.

Services & Standards

EIIEng. Inno.Incubators

COETPEO

IndustriesThai U’s

AFEOetc.

EIT Pillar ofASEAN

?

TPA for BS-7000 (i-TPA)เตรยมพรอมสองคการนวตกรรม(16,22,29 – 5 - 57)

By : Assoc. Prof. Damrong T.(EDG of TPA)

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ท าไม ส.ส.ท. ตองเปนองคกรแหงนวตกรรม วสยทศน ส.ส.ท. (TPA Vision) (2013)

“เปนองคการนวตกรรมทใหบรการวทยาการ เพอเสรมสรางความสามารถดานนวตกรรม และการแขงขนของอตสาหกรรมไทยในระดบโลก”

ค าหลก (Keyword) :

- องคการนวตกรรม : Innovation Organization

- ความสามารถนวตกรรม : Innovation Capability

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TPA i-TPALean StrategyStrategic Planning

Organic Tools

Innovative Tools

Strategic

Traditional

StrategicOM

OM

Gen Z (Strategic HR)

Gen Y (Traditional HR)

Gen X (incentive, penalty)CEO

leaders

ปจจยสความส าเรจ (i-TPA factors)

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นโยบาย ส.ส.ท. สงเสรมใหเกด CAT

มงสองคการแหงนวตกรรมดวยการสงเสรมวฒนธรรมองคการทเนนความคดสรางสรรค (C) การปรบตวพรอมรบการเปลยนแปลง (A)และความสามารถพเศษ (T) ในตวพนกงาน เพอการสรางนวตกรรมทยงยนแกองคการ

รศ.ด ารงค ทวแสงสกลไทย

(ประธานคณะกรรมการ OIO)

27 พ.ย. 2556

CAT ของ ส.ส.ท. เพอ พฒนาบคลากรC – Creativity (ความคดสรางสรรค) New

A – Adaptability (ปรบตวพรอมรบการเปลยนแปลง) Change

T – Talent (ความสามารถพเศษ) Capability

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T = C x I*2 Talent = (Capability) x (Improvement * Innovation)

กลยทธการท า Lean Strategy

เพอลดความสญเสยของงาน (wastes of working)- สญเสยดานเวลา waste of Time (Speed)- สญเสยดานคาใชจาย waste of Cost (Cost reduction)- สญเสยดานความผดพลาด waste of Error / failure (Better

Quality)เทคนคของ Lean (Tactic of Lean Process)..E-C-R-SE (Eliminate ตด) ; C (Combine รวม) ; R (Reduce ลด) ; S (Simplify งาย)ผลลพท Achievement : I*2 (I power 2)

I : ImprovementI : Innovation

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Case study : Chulalongkorn University-BAScii(CU-Scii)

(21 August 2012)

Strategic Planning for CU-Scii

1 year (7’2020 - 6’2021)

By :

Assoc. Prof. Damrong Thawesaengskulthai

Chair Professor of CU-Innovation

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Kick off ScIIfor Innovation Management System

(5-6-2020)

Preparation for ISO 56002 : 2019

By : Assoc. Prof. Damrong T.

(Chair Professor of CU Innovation Management& CPF Innovation consultant )

: team assistant : Mr. Varuch

(CU-IE : Master degree candidate)

Framework of the innovation management system in ISO 56002

Source: ISO56002 (ISO, 2019)

Audit Scope for ISO 56002

4. Context of the Organization (8 i)

5. Leadership (7 i)

6. Planning (5 i)

7. Support (15 i)

8. Operation (8 i)

9. Performance evaluation (6 i)

10. Improvement (3 i)

7 clauses of IMS

56 Indicators(CEN 16555-1)

to28 requirements

52 indicators(ISO 56002)

ISO56002: 2019Innovation management system -Guidance

Scope and Requirement

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ISO56000 Series

• ISO 56000: Innovation Management Fundamentals and Vocabulary (TBP 2020)

• ISO 56002: Innovation Management System (Published 2019)

• ISO 56003: Tools and Methods for Innovation Partnership (Published 2019)

• ISO 56004: Innovation Management Assessment (Published 2019)

• ISO 56005: Intellectual Property Management (TBP 2020)

• ISO 56006: Strategic Intelligence Management (TBP 2020)

• ISO 56007: Idea Management (TBP 2021)

• ISO 56008: Tools and Methods for Innovation Operation Measurements (TBP 2021)

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Scope of ISO 560024) บรบทขององคกร (Context of the organization)5) บทบาทของผน าเกยวกบนวตกรรม (Leadership)6) การวางแผนเพอความส าเรจในดานนวตกรรม (Planning)7) การสนบสนนเพอใหการด าเนนงานดานนวตกรรมประสบความส าเรจ (Support)8) การด าเนนงานดานนวตกรรม (Operation)9) การวดประสทธภาพการด าเนนงานดานนวตกรรม (Performance evaluation)10) การปรบปรงระบบบรหารนวตกรรม (Improvement)

from 7 clauses : 4 – 5 – 6 – 7 – 8 – 9 – 10

(C L P) ( S O E I)IMR ITR 56

COE requirements

@ 4 Areas for COE Competency (complied with 13 IEC)

1) Attitude & Awareness for Safety & Environment

2) Advance Knowledge for Engineering Works

3) Technical Skills for solving sophisticated problems

4) Management Skills for Leadership

@ CPD (Continuing Professional Development) draft

- measuring with CPU (CPD units or activities hours)

- 10 types of COE CPD activities

- CPD unit = activity hours (approximately)

- 2 types of CPD (direct & indirect)

- requirement of min. 50 CPD units for continued licences (propose)

- requirement of min. 150 CPD units for up-level promotion (propose)

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COE requirements

@ 5 Levels of COE licences- AE (Associated Engineer) ,,, ภาควศวกร - PE (Professional Engineer) ,,, สามญวศวกร- SPE (Senior PE) ,,, วฒวศวกร- SJE (Specific Job Engineer) ... ภาคพเศษ (ปจจบน) ,, เฉพาะงาน- SFE (Specific Field Engineer) … วศวกรเฉพาะดาน

@ 5 ways to build up Knowledge (Bloom’s Taxonomy)

1) Memorizing (highlight, key words, short notes)2) Understanding (explanatory, presentation)3) Analyzing (causes and root causes)4) Developing (trial, prototype, solution, standard)5) Creating (new idea, diversity, innovation) 58

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