international marketing lecture 04
TRANSCRIPT
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LECTURE 5
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INTERNATIONAL MARKET RESEARCH
Market Research is the gathering, recording and analyzing data to
provide information useful in making Marketing Decisions
Domestic Market Research and International Market Research arebasically the same, i. e. the same rules apply whether the research
is done for markets in Salem - Tamilnadu or Cairo Egypt or
Winston Salem North Carolina.
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INTERNATIONAL MARKET RESEARCH
SCOPE OF INTERNATIONAL MARKET RESEARCH
General information about the country, area and/or market
Specific information needed to make price, promotion, distribution
and product decisions
Information needed to forecast future marketing requirements by
anticipating social, economic and consumer trends within specific
target markets
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INTERNATIONAL MARKET RESEARCH
MARKET RESEARCH PLANNING STEPS
Unysis Corporation has successfully incorporated a three stage market researchplanning process:
Environmental: including economic/socio-political climate/overview of market conditions technological environs competitors market shares
Divisional assessment of the above conditions
Review of strategies developed from the above assessment, and choosing the optimalassessment
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INTERNATIONAL MARKET RESEARCH
THE RESEARCH PROCESS
The Market Research Process is always a compromise dictated by limits of time,cost and the present state of the art. The research process should, however, followthe steps given below to have a good probability of success:
Define the research problem and establish the research objectives
Determine the sources of information to fulfill the research objectives
Analyze, interpret and present the results
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INTERNATIONAL MARKET RESEARCH
PROBLEMS IN AVAILABILITY AND RELIABILITY OF DATA
The breadth of foreign marketing studies and the marketers lack of
familiarity with the host countrys basic socio-economic and culturaldata result in considerable demand for information available fromsecondary sources in the home country. However, the followingproblems present themselves:
Availability of data
Reliability of data Comparability of data
Therefore, it is imperative that the data should be validated byempirical or statistical means prior to putting a strategy into full force
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INTERNATIONAL MARKET RESEARCH
MULTINATIONAL MARKETING INFORMATION SYSTEMS
A company shift from decisions involving market entry to those involved in
managing and controlling a number of growing foreign markets requires
greater emphasis on a continuous system designed to generate, store,catalog, and analyse information from sources within the firm and external
to the firm for use as the basis of worldwide and country-oriented decision
making. In short, companies have a need for a Multinational Marketing
Information System (MMIS) (see next slide)
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INTERNATIONAL MARKET RESEARCH
MULTINATIONAL MARKETING INFORMATION SYSTEMS
Corporate MMIS
Country (A)
CMIS
Country (B)
CMIS
Country (C)
(etc) CMIS
InformationInstruction
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INTERNATIONAL MARKET RESEARCH
MULTINATIONAL MARKETING INFORMATION SYSTEMS
As global competition becomes more fierce, industrial marketers
should place a top priority on centrally managing the orderly
gathering and analysis of market intelligence
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INTERNATIONAL MARKET RESEARCH
SOURCES OF SECONDARY DATA
US Government sources freely available to all:
Foreign Trade Report (FT 410)
International Economic Indicators
Market Share Reports
International Marketing Information Series
Global market surveys
Country market sectoral surveys Overseas Business Reports
Business America (formerly Commerce America)
Trade Opportunities Program
Commercial Information Management System
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INTERNATIONAL MARKET RESEARCH
SOURCES OF SECONDARY DATA
International Organizations:
A number of International Organizations provide information and
statistics on international markets. The Statistical Yearbook, an
annual publication of the United Nations, provides comprehensive
social and economic data for more than 250 countries around the
world. Many regional organizations, like the Organization of
Economic Cooperation and Development (OECD), Pan AmericanUnion, and the European Community publish information statistics
and market studies relating to their respective regions.
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INTERNATIONAL MARKET RESEARCH
SOURCES OF SECONDARY DATA
Chambers of Commerce
Trade, Business and service Organizations
National Trade Data Bank (NTDB), which resulted from the
mandate, Omnibus Trade and Competitiveness Act of 1988, is
designed to bring over 1,00,000 different documents the
equivalent of three complete sets of the Encyclopedia Britannica to the user. Updated monthly, it is available in CD read only
memory, which contains information from several Government
agencies
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PRICING FOR INTERNATIONAL MARKETS
When selling to a variety of markets, the InternationalMarketer is faced with new sets of variables to
consider, like differences in tariff, costs, attitudes,
competition, currency fluctuations, methods of price
quotations, and marketing strategy of the firm.
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PRICING FOR INTERNATIONAL MARKETS
Pricing Objective
Price decisions can be an active instrumentation of achievingmarket objectives, or a strategic element in a business decision.Companies involved in international business consider, among
others, the following four factors as important to their pricingdecisions:
Total Profits
Return on investments
Achieving a certain market share
Total Sales Volume
The broader the product line and larger the market base, the morecomplex is the price control and management exercise.
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PRICING FOR INTERNATIONAL MARKETS
Parallel Imports
This is a form of Cannibalizing, occurring when importers buy products fromdistributors from one country and sell them to another. A case in point is the saleof finished pharmaceutical formulations to third countries from India with bulkdrugs imported from the West.
Administered Pricing
Administered pricing relates to attempts to establish prices for an entire market.Such prices may be arranged through the cooperation of competitors, throughnational, state, or local Governments, or by international agreement. The legality
of administered pricing arrangements of various kinds differs from country tocountry and from time to time. A country may condone price fixing for foreignmarkets but condemn it for the local market.
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PRICING FOR INTERNATIONAL MARKETS
Price Setting by Industry Groups
Licensing Agreements
Cartels
Trade Associations
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PRICING FOR INTERNATIONAL MARKETS
Countertrade as a Pricing Tool
The challenges of Countertrade must be viewed from the same position asall other variations in International Trade. Marketers must be aware whichmarkets will likely require countertrade just as they must be aware of socialcustoms and legal requirements. Assessing this factor along with all othermarket factors will enhance a marketers competitive position.
Types of Countertrade
Barter Compensation deals
Counterpurchase or Offset Deals
Product Buy Back arrangements
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PRICING FOR INTERNATIONAL MARKETS
Full Cost versus Variable Cost Pricing
Firms employing cost oriented pricing structures resort to variable cost pricing toachieve full utilization of product capacity, where local market only covers a
portion of the production and the balance would otherwise remain unutilized.
An international firm that utilizes variable cost pricing in some markets mustultimately decide whether it is a marketer exporting from one country to another,or if it is a global player. If it regards itself as a global marketer, it is more likely to
think in terms of full cost pricing to ALL markets.
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PRICING FOR INTERNATIONAL MARKETS
Skimming versus Penetration Pricing
Firms must decide on which policy to follow, depending on the level ofcompetition, the innovativeness of product, and the market characteristics.
Escalation of International Pricing
A pricing exercise is done here showing HOW price escalates because ofexportation components in costs!
Case: A shipment of 1,900 cases of assorted industrial goods manufactured inPatna, Bihar, is transported by truck to Kolkata Port, then by Sea Freight to Dares Salaam, Tanzania. The total weight of the shipment is 18,000 Kg. and itsvolume is 40 Cubic Feet.
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PRICING FOR INTERNATIONAL MARKETS
Escalation of International Pricing (contd.)
Transit time is 14 weeks {1 week from Patna to Kolkata, 1 week at the Kolkata Port, 7weeks at High Seas between Kolkata and Dar es Salaam (including trans-shipment atColombo), 3 weeks at the Dar Port, and 2 weeks in transit from the port to store inTanzania}
FOB Patna price: Rs. 4,40,000 $10,000
Freight to Kolkata: (Rs. 4500) $ 100Sea Freight to Dar: $ 1,897
Special Invoices: $ 21
Port and Fwd Fees: $ 19
Inse. (valued at $20,000): $ 395
Port Charges: $ 587
Total Shipping Charges: $ 3,019 $ 3,019
CIF Value: $13,019
Duty (20% of CIF Value): $ 2,604
Mark Ups (10% Dist, 20% Dealer) $ 4,687
Retail Price in Tanzania: $20310
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PRICING FOR INTERNATIONAL MARKETS
Escalation of International Pricing (Contd.)
While this is a fictitious exercise, it demonstrates how a price balloons from thesource to the final destination. The escalations are even more magnified where
Import Duties are higher, as In India!
Summarizing, the various International Pricing Strategies are:
Full Cost versus Variable Cost Pricing Strategies Skimming versus Penetration Pricing Strategies
Prices to tackle Parallel Imports
Transfer Pricing (especially applicable to MNCs)
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EXPORT PROCEDURES/DOCUMENTATION
The Terms of Delivery
Pricing decisions of exports depend on the Terms of Delivery. These are theterms on which the goods are delivered to overseas buyers. There are several
such terms and the International Chamber of Commerce (ICC) has attempted toestablish a set of Terms. These are known as the INCO Terms, variousparameters of which are given below:
EXW (Ex Works) FCA (Free Carrier) FAS (Free Alongside Ship)
FOB (Free on Board) CNF (Cost & Freight paid to Destination Port)
CIF (Cost, Inse., Freight paid to Destination Port) CPT (Carriage pd. to dest.)CIP (Carriage/Inse. Pd. To Dest.) DAF (Delivered to Frontier)
DES (Delivered ex. Ship) DEQ (Delivered ex Quay)
DDU (Delivered Duty Unpaid) DDP (Delivered Duty Paid)
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EXPORT PROCEDURES/DOCUMENTATION
Documents needed for Exports
The following Documents are generally necessary for exporting
goods from India
Commercial Invoice
Packing List
Consular Certification of Commercial Invoice
Bill of Lading
Certificate of Origin
Insurance Policy/Certificate
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EXPORT PROCEDURES/DOCUMENTATION
Documents needed for Exports
The following Documents are generally necessary for exporting
goods from India
Commercial Invoice
Packing List
Consular Certification of Commercial Invoice
Bill of Lading
Certificate of Origin
Insurance Policy/Certificate
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