international marketing lecture 04

Upload: soumya-jyoti-bhattacharya

Post on 30-May-2018

214 views

Category:

Documents


0 download

TRANSCRIPT

  • 8/9/2019 International Marketing Lecture 04

    1/25

    LECTURE 5

  • 8/9/2019 International Marketing Lecture 04

    2/25

    INTERNATIONAL MARKET RESEARCH

    Market Research is the gathering, recording and analyzing data to

    provide information useful in making Marketing Decisions

    Domestic Market Research and International Market Research arebasically the same, i. e. the same rules apply whether the research

    is done for markets in Salem - Tamilnadu or Cairo Egypt or

    Winston Salem North Carolina.

  • 8/9/2019 International Marketing Lecture 04

    3/25

    INTERNATIONAL MARKET RESEARCH

    SCOPE OF INTERNATIONAL MARKET RESEARCH

    General information about the country, area and/or market

    Specific information needed to make price, promotion, distribution

    and product decisions

    Information needed to forecast future marketing requirements by

    anticipating social, economic and consumer trends within specific

    target markets

  • 8/9/2019 International Marketing Lecture 04

    4/25

    INTERNATIONAL MARKET RESEARCH

    MARKET RESEARCH PLANNING STEPS

    Unysis Corporation has successfully incorporated a three stage market researchplanning process:

    Environmental: including economic/socio-political climate/overview of market conditions technological environs competitors market shares

    Divisional assessment of the above conditions

    Review of strategies developed from the above assessment, and choosing the optimalassessment

  • 8/9/2019 International Marketing Lecture 04

    5/25

    INTERNATIONAL MARKET RESEARCH

    THE RESEARCH PROCESS

    The Market Research Process is always a compromise dictated by limits of time,cost and the present state of the art. The research process should, however, followthe steps given below to have a good probability of success:

    Define the research problem and establish the research objectives

    Determine the sources of information to fulfill the research objectives

    Analyze, interpret and present the results

  • 8/9/2019 International Marketing Lecture 04

    6/25

    INTERNATIONAL MARKET RESEARCH

    PROBLEMS IN AVAILABILITY AND RELIABILITY OF DATA

    The breadth of foreign marketing studies and the marketers lack of

    familiarity with the host countrys basic socio-economic and culturaldata result in considerable demand for information available fromsecondary sources in the home country. However, the followingproblems present themselves:

    Availability of data

    Reliability of data Comparability of data

    Therefore, it is imperative that the data should be validated byempirical or statistical means prior to putting a strategy into full force

  • 8/9/2019 International Marketing Lecture 04

    7/25

    INTERNATIONAL MARKET RESEARCH

    MULTINATIONAL MARKETING INFORMATION SYSTEMS

    A company shift from decisions involving market entry to those involved in

    managing and controlling a number of growing foreign markets requires

    greater emphasis on a continuous system designed to generate, store,catalog, and analyse information from sources within the firm and external

    to the firm for use as the basis of worldwide and country-oriented decision

    making. In short, companies have a need for a Multinational Marketing

    Information System (MMIS) (see next slide)

  • 8/9/2019 International Marketing Lecture 04

    8/25

    INTERNATIONAL MARKET RESEARCH

    MULTINATIONAL MARKETING INFORMATION SYSTEMS

    Corporate MMIS

    Country (A)

    CMIS

    Country (B)

    CMIS

    Country (C)

    (etc) CMIS

    InformationInstruction

  • 8/9/2019 International Marketing Lecture 04

    9/25

    INTERNATIONAL MARKET RESEARCH

    MULTINATIONAL MARKETING INFORMATION SYSTEMS

    As global competition becomes more fierce, industrial marketers

    should place a top priority on centrally managing the orderly

    gathering and analysis of market intelligence

  • 8/9/2019 International Marketing Lecture 04

    10/25

    INTERNATIONAL MARKET RESEARCH

    SOURCES OF SECONDARY DATA

    US Government sources freely available to all:

    Foreign Trade Report (FT 410)

    International Economic Indicators

    Market Share Reports

    International Marketing Information Series

    Global market surveys

    Country market sectoral surveys Overseas Business Reports

    Business America (formerly Commerce America)

    Trade Opportunities Program

    Commercial Information Management System

  • 8/9/2019 International Marketing Lecture 04

    11/25

    INTERNATIONAL MARKET RESEARCH

    SOURCES OF SECONDARY DATA

    International Organizations:

    A number of International Organizations provide information and

    statistics on international markets. The Statistical Yearbook, an

    annual publication of the United Nations, provides comprehensive

    social and economic data for more than 250 countries around the

    world. Many regional organizations, like the Organization of

    Economic Cooperation and Development (OECD), Pan AmericanUnion, and the European Community publish information statistics

    and market studies relating to their respective regions.

  • 8/9/2019 International Marketing Lecture 04

    12/25

    INTERNATIONAL MARKET RESEARCH

    SOURCES OF SECONDARY DATA

    Chambers of Commerce

    Trade, Business and service Organizations

    National Trade Data Bank (NTDB), which resulted from the

    mandate, Omnibus Trade and Competitiveness Act of 1988, is

    designed to bring over 1,00,000 different documents the

    equivalent of three complete sets of the Encyclopedia Britannica to the user. Updated monthly, it is available in CD read only

    memory, which contains information from several Government

    agencies

  • 8/9/2019 International Marketing Lecture 04

    13/25

    PRICING FOR INTERNATIONAL MARKETS

    When selling to a variety of markets, the InternationalMarketer is faced with new sets of variables to

    consider, like differences in tariff, costs, attitudes,

    competition, currency fluctuations, methods of price

    quotations, and marketing strategy of the firm.

  • 8/9/2019 International Marketing Lecture 04

    14/25

    PRICING FOR INTERNATIONAL MARKETS

    Pricing Objective

    Price decisions can be an active instrumentation of achievingmarket objectives, or a strategic element in a business decision.Companies involved in international business consider, among

    others, the following four factors as important to their pricingdecisions:

    Total Profits

    Return on investments

    Achieving a certain market share

    Total Sales Volume

    The broader the product line and larger the market base, the morecomplex is the price control and management exercise.

  • 8/9/2019 International Marketing Lecture 04

    15/25

    PRICING FOR INTERNATIONAL MARKETS

    Parallel Imports

    This is a form of Cannibalizing, occurring when importers buy products fromdistributors from one country and sell them to another. A case in point is the saleof finished pharmaceutical formulations to third countries from India with bulkdrugs imported from the West.

    Administered Pricing

    Administered pricing relates to attempts to establish prices for an entire market.Such prices may be arranged through the cooperation of competitors, throughnational, state, or local Governments, or by international agreement. The legality

    of administered pricing arrangements of various kinds differs from country tocountry and from time to time. A country may condone price fixing for foreignmarkets but condemn it for the local market.

  • 8/9/2019 International Marketing Lecture 04

    16/25

    PRICING FOR INTERNATIONAL MARKETS

    Price Setting by Industry Groups

    Licensing Agreements

    Cartels

    Trade Associations

  • 8/9/2019 International Marketing Lecture 04

    17/25

    PRICING FOR INTERNATIONAL MARKETS

    Countertrade as a Pricing Tool

    The challenges of Countertrade must be viewed from the same position asall other variations in International Trade. Marketers must be aware whichmarkets will likely require countertrade just as they must be aware of socialcustoms and legal requirements. Assessing this factor along with all othermarket factors will enhance a marketers competitive position.

    Types of Countertrade

    Barter Compensation deals

    Counterpurchase or Offset Deals

    Product Buy Back arrangements

  • 8/9/2019 International Marketing Lecture 04

    18/25

    PRICING FOR INTERNATIONAL MARKETS

    Full Cost versus Variable Cost Pricing

    Firms employing cost oriented pricing structures resort to variable cost pricing toachieve full utilization of product capacity, where local market only covers a

    portion of the production and the balance would otherwise remain unutilized.

    An international firm that utilizes variable cost pricing in some markets mustultimately decide whether it is a marketer exporting from one country to another,or if it is a global player. If it regards itself as a global marketer, it is more likely to

    think in terms of full cost pricing to ALL markets.

  • 8/9/2019 International Marketing Lecture 04

    19/25

    PRICING FOR INTERNATIONAL MARKETS

    Skimming versus Penetration Pricing

    Firms must decide on which policy to follow, depending on the level ofcompetition, the innovativeness of product, and the market characteristics.

    Escalation of International Pricing

    A pricing exercise is done here showing HOW price escalates because ofexportation components in costs!

    Case: A shipment of 1,900 cases of assorted industrial goods manufactured inPatna, Bihar, is transported by truck to Kolkata Port, then by Sea Freight to Dares Salaam, Tanzania. The total weight of the shipment is 18,000 Kg. and itsvolume is 40 Cubic Feet.

  • 8/9/2019 International Marketing Lecture 04

    20/25

    PRICING FOR INTERNATIONAL MARKETS

    Escalation of International Pricing (contd.)

    Transit time is 14 weeks {1 week from Patna to Kolkata, 1 week at the Kolkata Port, 7weeks at High Seas between Kolkata and Dar es Salaam (including trans-shipment atColombo), 3 weeks at the Dar Port, and 2 weeks in transit from the port to store inTanzania}

    FOB Patna price: Rs. 4,40,000 $10,000

    Freight to Kolkata: (Rs. 4500) $ 100Sea Freight to Dar: $ 1,897

    Special Invoices: $ 21

    Port and Fwd Fees: $ 19

    Inse. (valued at $20,000): $ 395

    Port Charges: $ 587

    Total Shipping Charges: $ 3,019 $ 3,019

    CIF Value: $13,019

    Duty (20% of CIF Value): $ 2,604

    Mark Ups (10% Dist, 20% Dealer) $ 4,687

    Retail Price in Tanzania: $20310

  • 8/9/2019 International Marketing Lecture 04

    21/25

    PRICING FOR INTERNATIONAL MARKETS

    Escalation of International Pricing (Contd.)

    While this is a fictitious exercise, it demonstrates how a price balloons from thesource to the final destination. The escalations are even more magnified where

    Import Duties are higher, as In India!

    Summarizing, the various International Pricing Strategies are:

    Full Cost versus Variable Cost Pricing Strategies Skimming versus Penetration Pricing Strategies

    Prices to tackle Parallel Imports

    Transfer Pricing (especially applicable to MNCs)

  • 8/9/2019 International Marketing Lecture 04

    22/25

    EXPORT PROCEDURES/DOCUMENTATION

    The Terms of Delivery

    Pricing decisions of exports depend on the Terms of Delivery. These are theterms on which the goods are delivered to overseas buyers. There are several

    such terms and the International Chamber of Commerce (ICC) has attempted toestablish a set of Terms. These are known as the INCO Terms, variousparameters of which are given below:

    EXW (Ex Works) FCA (Free Carrier) FAS (Free Alongside Ship)

    FOB (Free on Board) CNF (Cost & Freight paid to Destination Port)

    CIF (Cost, Inse., Freight paid to Destination Port) CPT (Carriage pd. to dest.)CIP (Carriage/Inse. Pd. To Dest.) DAF (Delivered to Frontier)

    DES (Delivered ex. Ship) DEQ (Delivered ex Quay)

    DDU (Delivered Duty Unpaid) DDP (Delivered Duty Paid)

  • 8/9/2019 International Marketing Lecture 04

    23/25

    EXPORT PROCEDURES/DOCUMENTATION

    Documents needed for Exports

    The following Documents are generally necessary for exporting

    goods from India

    Commercial Invoice

    Packing List

    Consular Certification of Commercial Invoice

    Bill of Lading

    Certificate of Origin

    Insurance Policy/Certificate

  • 8/9/2019 International Marketing Lecture 04

    24/25

    EXPORT PROCEDURES/DOCUMENTATION

    Documents needed for Exports

    The following Documents are generally necessary for exporting

    goods from India

    Commercial Invoice

    Packing List

    Consular Certification of Commercial Invoice

    Bill of Lading

    Certificate of Origin

    Insurance Policy/Certificate

  • 8/9/2019 International Marketing Lecture 04

    25/25