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International Bank Fees:
The Next Frontier
Stephan Ireland
Managing Director
Redbridge DTA
Kris Filipkowski, CTP
Director of Global Treasury Initiatives
Henry Schein, Inc
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Agenda
• Challenges of international bank relationships
Collection of information
Negotiation strategies
Benchmarking
• Client Case Study
• How to optimize the process: BSB
Why? What is it?
Who is providing it?
Update from the CGI-MP Taskforce
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Global Transactions Market
• A Diverse Landscape
• United States and Canada
Fragmented and heterogeneous market
Cash and Check collection issues
Complexity of the bank services billing
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Global Transactions Market
• A Diverse Landscape
• Europe
Countries' local specificities: "Commission de Mouvement" (France), RID/RIBA
(Italy), "Bunchungposten" (Germany), BACS and CHAPS payments (UK),
Boletino (Brazil), Stipandi (Italy)
SEPA and cross-border payments: SEPA harmonized prices vs. non- SEPA
payments (CCY transactions, intercompany payments)
Electronic banking: many subscriptions to electronic banking needed in Europe
due to numerous banks, optimizations possible
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Global Transactions Market
• A Diverse Landscape
• APAC
Countries' local specificities: limited number of banks in
Australia/New-Zealand: few pricing efficiencies. Specific payment
instruments in Asia, especially in China where some payment
instruments are widely spread, such as Bank Acceptance Drafts
Complexity of the liquidity management: tailor-made cash pooling
structures needed, many tax issues
Restrictive regulations: cash and liquidity management regulated by
SAFE and PBOC in China but some regulations eased recently
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It’s Project Management
• Communication is Key!
• Coordination & leadership
• Monitoring and Supporting
• Need of local expertise ( Team / banks / 3rd party…)
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Collection of information
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Gathering Data
• Before you can compare global banks, you must first gather all
the data
No consolidated statements – Ask for the BSB!
Data entry is very manual
Extracting volumes from TMS is tricky
Multiple currencies
etc.
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Gathering Data
• Preparation is Key
ENTITIES
BANKS
Bank 1 Bank 2 Bank 3 Bank 4 Bank5…..Bank14 Bank 15
Canada Division 1 X X
Division 2 X
Mexico
Division 1 X
Division 2 X
Division 3 X
United States
Division 1 X X X
Division 2
Division 3 X
Western Europe
Division 1 X X
Division 2 X X
Division 3 X
Division 4 X X
Division 5 X
APAC
Division 1 X
Division 2
Division 3
Division 4 X
Division 5
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If/When You Have Data
• Normalize currencies
• Sort fees into comparable Product Families by bank and by
country
Wire Fees
Payment Fees
Depository Fees, etc.
Electronic Banking, etc.
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Understanding Local Markets
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Example With Italy
Italian Service Name Industry Standard
Cambiali Draft
RID Direct Debit
RIBA Payment Announcement
Spese di Scrittura Fee Per Line
Stipandi ACH
Proportional Fee &
Transaction Fee Transaction fee
Float (not anymore??)
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Aggregate the Data
EFT0 ELECTRONIC FUNDS TRANSFER MAINTENANCE
EFT00000 Funds Transfer System (RTGS) Maintenance
EFT00001 General Domestic ACH Maintenance
EFT00002 Payment Initiation Portal Maintenance - Automated
EFT00004 SEPA Maintenance
EFT00005 General Crossborder Maintenance
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How to Benchmark?
• No database available outside US
• Do it yourself: RFP?
• Use 3rd party?
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Henry Schein
World's largest provider of health care products and services
to office-based dental, animal health and medical
practitioners.
• Fortune 500® Company
• Member of the S&P 500® and the NASDAQ 100® indexes,
• Employs more than 18,000 Team Schein Members
• Serves more than one million customers.
• The Company has operations or affiliates in 33 countries.
• The Company's sales reached a record $10.4 billion in 2014.
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Henry Schein Case Study
• Henry Schein operated in 24 countries with $8.9 billion in sales
in 2012
• Around $3 million of fees to banks to manage its payments &
collection operations, excluding credit cards.
• North America accounted for 2/3 of the global banking profit
pool and 1/3 was widely spread in many foreign countries such
as UK, Germany, Australia, France…
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Objectives Of The Engagement
1. Measure the total costs of its
cash management operations
in the world
2. Identify major areas for
improvement
3. Decide how to achieve them
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Execution
1. Map out banking relationships
worldwide
2. Focus on the highest stake:
UK, Germany, Canada, USA
3. Prepare dedicated questionnaires &
provide all necessary support to fill
them in
4. Compare Banks
5. Benchmark
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Execution
• Prepare
Create steering committee
Map bank/entity into a matrix
Identify key contacts per entity or country
• Communicate
Present project to key contacts
Provide data collection file per country
Review with each contact to ensure understanding and identify missing
info
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Execution
• Collection and Qualification
Single ‘hotline’ at headquarters for questions
Check consistency and quality of the data
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Identify International Cash Management Cost
Cash management cost in % of local domestic volumes
North America & Canada
UK
Germany
Australia New-Zealand France
Austria
The Netherlands
Belgium
Asia (China, Thailand, Malaysia)
Spain Portugal
Italy
Czech Republic
Israel
Switzerland
0,00%
0,02%
0,04%
0,06%
0,08%
0,10%
0,12%
0,14%
0,16%
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Understand Price Trends
Main Pricing Trend in Europe: PSD & SEPA Impact
0
0,01
0,02
0,03
0,04
0,05
0,06
0,07
0,08
0,09
2005 2006 2007 2008 2009 2010 2011 2012 2013
France
Italie
Espagne
Allemagne
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Findings
-20% to -40%
-20% to -40% -36% to -51%
-24% to -36% -20% to -35%
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Findings
Scope Audit & benchmark key findings
UK 10 entities
1 bank
The benchmark shows a range of - 22% (classic) to -
42% (aggressive) of achievable savings
GERM 16 entities
3 banks
The benchmark ranges from -33% to -50% of easily
achievable savings (almost entirely from Bank 1)
CAN 1 entity
1 bank
Lockboxes and paper disbursements represent 81% of
the current annual bank charges and 78% of the
identified savings
USA 32 entities
1 bank
Almost half of the current cost comes from lockbox
services. The most important areas of savings come from
lockboxes, ACH and EDI services
TOTAL ($ equivalent)
4 countries
59 entities
6 banks
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Action Plan
High Low
Low
High
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Before Negotiation, Define Your Strategy
• If you don’t ask, you don’t get
Recommandation Global
Negotiation
UK
Bilateral negotiations on:
- domestic and SEPA transfers (Faster Payments, SCT…)
- cash concentration fees
Decrease the number of additional users and accounts for the Eb tool Pan European RFP can
be considered to
maximize savings and
streamline European
banking relationships
Germany
Renegotiate terms and conditions insisting on:
- booking fees on credit of transfers
- SEPA transactions
- migrating all international transfers in EUR in the EU to SEPA format
(quick win)
Keep the current flat fee with bank 1
Canada Bilateral negotiation on Lockbox and paper disbursement services,
RFP can also be considered
North American RFP
can be considered.
USA
Bilateral negotiations may not be sufficient since savings are scattered
across a large number of services
RFP to consider
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Conclusion
• All countries had a saving objective to realize (part of the
performance management too)
• Global return for the Group was >15% savings all-in
• Savings could have been much more important but they
have been limited on purpose (Taking into consideration
Bank’s profitability / RAROC)
• 3-5 yr bank pricing commitments
• No change in banking relationships
• No alteration of banking relationships
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BSB Update
TWIST/Camt086
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• Corporations do not know with any degree of accuracy what
is being paid to international banks for treasury services
because:
Current billing provides little or no transparency
Analysis of bank fees is labor intensive
Bank relationships are locally managed
BSB – Why?
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• If you do not know what you are paying, you cannot:
Provide management with global bank relationship metrics
Accurately verify international bank fees (vendor due diligence)
Control costs
BSB – Why?
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• ISO 20022 standard, electronic bank ‘bill’ format known as
camt.086
• Transmits bank balance, service charge, tax, currency &
adjustment data
• Designed to be US 822 equivalent on global scale with the
addition of tax & currency data
• Uses billing codes (Global AFP Service Codes) to
standardize identification of bank services.
What is the BSB?
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The Latest Standards 2015
SWIFT CGI MP Taskforce began January 2015 to
harmonize implementation of the TWIST or
Camt.086 Version of the Bank Services Billing
statement for global bank fee reporting.
CGI-MP: Common Global Implementation – Market Practice
CGI is driven by customer demand for multibank coordination of implementations
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Objectives – Corporate View
• Focus on finding potential gaps in the AFP Global Service
Codes®
• Enable banks to provide corporates with a 1:1 mapping
• Enhance BSB/camt.086 reporting to be used as e-invoice
• Define and implement standardized nomenclature/xml schema
• Motivate the banks to realize that a standardized billing
landscape and comprehensive billing for corporates (and other
FI) also generates bank internal benefits (business case)
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Corporate Voice
• Corporations are frustrated by lack of progress.
Petitions
One was sent 2 years ago to global bank management. Time for
another?
• RFPs
Banks noticing increased requests through RFPs.
• Laws
Germany passed a law requiring electronic invoicing by 2018.
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Global Banks Providing BSB: Ask them!
RBS,
Bank of America Merrill Lynch,
Barclays,
BNP Paribas,
Citi,
Danske Bank,
Deutsche Bank,
HSBC,
Intesa Sanpaolo,
JPMorgan,
SEB (Skandinaviska Enskilda Banken),
Société Générale,
Standard Chartered Bank,
UniCredit
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What you can do?
Join the CGI-MP Task Force
Ask your bank Electronic Files
Join LinkedIn Discussion Group (coming very soon)
Participate in industry surveys
Raise your voice!!