Internal BehaviorInternal Behavior

Prepared by:Ashak Hossan

A group of moral principles or set of values that define or direct us to the right choice

A group of moral principles or set of values that define or direct us to the right choice Et

hics

:

Factors That Influence Workplace BehaviorFactors That Influence Workplace Behavior

Philosophy and Standards of the organization. Leadership style of supervisors How meaningful or important the work is. How challenging the work is for the person How the person fits in with coworkers Personal characteristics of a worker such as

abilities, interests, aptitudes, values, and expectations

Emotions

How Values Influence Interactions Values formed by age 6 Parents, siblings, extended family, friends, peers,

teachers, work supervisors influence our values. Emotional events in our lives change our values. Experiences can change what we view as most

important. Values affect how we relate to others. Values are what we think about, chooses, feels

for, and acts on.

Good Work Ethic TraitsGood Work Ethic Traits Dependability – adequate sleep, refrain from drugs. Accountability Take responsibility for your actions Consideration of others Cheerfulness – leave personal problems at home Empathy: See things from the viewpoint of others Trustworthiness: Refrain from gossip about others Respectfulness: Values and beliefs may differ Courtesy: Address by name, use please and thank you, don’t interrupt Tactfulness – Be sensitive to problems and needs of others. Conscientiousness – Be alert, careful, and accurate. Do only what you are

trained to do. Honesty – Never attempt to cover up an error. Cooperation – Be a team player Attitude – Be positive about your job and the contribution you make

Behavior Flow

Work EventsWork Events Experienced Emotions

Experienced Emotions Work AttitudesWork Attitudes

Judgmental Driven Behavior

Judgmental Driven Behavior

Work Environment

Work Environment

Affect Driven BehaviorsAffect Driven BehaviorsPersonal DispositionsPersonal Dispositions

Five factors of influence individual behavior at work especially important to the leader?

Five factors of influence individual behavior at work especially important to the leader?

Activity ReinforcementAntiseptic BouncingContractDirect AppealHurdle Helping

• Avoiding conflict• Talking down • Hurrying • Treating people like objects• Allowing hostility • Failing to build trust and respect• Giving in by saying yes when they

need to negotiate a win-win agreement

• Blaming others • harsh or condescending tone• Failing to build strong relationships • Political maneuvering • Complaining • appreciation

• Taking the actions of "difficult people" as personal attacks

• miscommunicating• Offending people • Getting defensive • admit mistakes• ahead of team goals• Failing to tune into the needs• Treating people harshly or disrespectfully• Harboring resentment and not resolving

the issue• Needing to be right in disagreements• Disorganization and lack of structure• Poor follow-up • Focusing too much on the task at hand

and not enough on the people involved• and many other self-defeating behaviors.

Behaviors That Can Sabotage Your SuccessBehaviors That Can Sabotage Your Success

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