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Interim Results 2019/20

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Page 1: Interim Results 17/18 - Sainsbury's/media/Files/S... · 3 Interim Results 2019/20 - November 2019. Financial overview • First period reporting on an inc. IFRS 16 basis - Material

Interim Results201920

Kevin OrsquoByrneChief Financial Officer

3 Interim Results 201920 - November 2019

Financial overview

bull First period reporting on an inc IFRS 16 basis- Material impacts on depreciation finance costs and net debt

bull UPBT pound238m (H1 201819 pound279m)- Phasing of cost savings weather higher marketing costs- Delivering on our cost ambitions

bull Financial services profits up pound4m Modest underlying decline offset by change in transfer pricing

bull pound229m charges excluded from underlying profit- Largely non-cash relating to property strategy programme

bull Strong retail free cash flow generation of pound698m

bull New longer term asset-backed pension plan agreed

bull Interim dividend of 33p +6

4 Interim Results 201920 - November 2019

Group performance overview

Underlying resultsGroup sales (inc VAT)Retail operating profitFinancial Services operating profitUnderlying interest costsUnderlying profit before taxUnderlying basic EPSDividend per share

Statutory resultsItems excluded from underlying resultsProfit for the financial period before taxBasic EPS

ChangeH1

201920H1

2018191poundm

021025

415166

3392na

16884487

16(228)

27994p31p

(172)10751p

16856437

20(219)

23879p33p

(229)9

(22)p

1 H1 201819 restated for IFRS 16

5 Interim Results 201920 - November 2019

Retail sales

1 Sales including VAT excluding fuel

Expect to open 2 new Sainsburys supermarkets and up to 15 convenience stores

Expect to open around 25 Argos stores in Sainsburyrsquos (of which 11 are relocations) resulting in around 305 Argos stores in supermarkets

Expect to close 2 supermarkets around 25 convenience stores and around 20 Argos stores in FY201920 as part of announced property closure programme of 10-15 supermarkets 30-40 convenience stores and 60-70 Argos stores

201920 FY Guidance33

(45)

(20)

(31)

06(05)

Q1 Q2

98

502615(02)(11)

Grocery GeneralMerchandise

Clothing

Q1 Q2 Q1Q2

Convenience GroceriesOnline

Supermarkets

Q1 Q2 Q1 Q2 Q1 Q2

LFL sales growth1(10)

New space1304

Total sales growth1

(06)

2 Supermarket sales include Argos stores in Sainsburyrsquos sales3 Sales from net new space

6 Interim Results 201920 - November 2019

Sales performance versus market

GROCERY Volume growth1

Argos YoY

BRC YoY (excluding Argos)FY

201819H1

201920

ARGOS Sales growth v BRC2

CLOTHING Value Growth (YOY)3

Sainsburyrsquos

Total market

22 Aug 18 22 Sep 19

1 Kantar unit growth Q1 11 March ndash 30 June 2019 Q2 1 July 2019 ndash 22 September 20192 Argos v BRC non-food non-clothing market 52 weeks to 21 September 20193 Kantar World Panel 24 we 22nd September 2019

GROCERY Volume growth1

-4

-3

-2

-1

0

1

Q11920

Tesco

Asda

MorrisonsSainsburyrsquos

Totalgrocers Q2

1920

7 Interim Results 201920 - November 2019

Financial servicesTransfer pricing benefit FY guidance unchanged

ChangeH1

201920H1

201819poundm0

251918

85

100 bps 50 bps30 bps

100 bps100 bps

22616

pound62bnpound56bn195m210m

714016

127157

Total income1

Underlying operating profitCustomer lending2

Customer depositsActive customers - BankActive customers - Argos FS3

Costincome ratioNet interest margin4

Bad debt as a percentage of lending5

CET 1 ratio6

Total capital ratio7

22720

pound74bnpound66bn210m220m

703513

137167

3 Prior year restated

4 Net interest receivable average interest-bearing assets 5 Bad debt expense average net lending

1 Net interest net commission and other operating income

6 Common equity tier 1 capital risk-weighted assets2 Amounts due from customers at the Balance Sheet date in respect

of loans mortgages credit cards and store cards net of provisions

201920 FY Guidance Financial services underlying operating profit

expected to be cpound45m including a cpound10m benefit as a result of a change in transfer pricing between Argos and Argos Financial Services

Financial Services non-underlying costs are expected to be around pound30m

No further capital injections into the Bank are expected following pound35m in H1 201920

08 0814 1917

19

3029

Personal loansCredit cardsMortgagesStorecards

FY 201819

7470

HY 201920

Customer assets (poundbn)

7 Total capital risk-weighted assets

8 Interim Results 201920 - November 2019

ChangeH1

201920H1

201819poundm

Financial services

Metrics inc AFS1

3100 bps40 bps

316663

Total Financial Services UPBTCostincome ratioROCE2

306759

1 H1 201819 restated for IFRS 162 Calculated on a post-tax basis Comparative reflects the 52 weeks to 9th March 2019 as the 52 weeks to 22 September 2018 cannot be calculated on a consistent basis due to changes in accounting standards

9 Interim Results 201920 - November 2019

H1201920

H1201819

Items excluded from underlying results

Property strategy programmeRetail restructuring programmeFinancial Services transition and otherArgos integration costsAsda transaction costsOtherTotal

(203)(25)(15)

--

14 (229)

-(69)(40)(25)(17)(21)

(172)

poundm In 201920 cash outflows as a

result of items excluded from underlying results should not exceed pound100m

Property strategy programme one-off costs expected to be pound230m-pound270m (of which pound30m-pound40m cash)

Sainsburyrsquos Bank Financial Services non-

underlying costs are expected to be around pound30m

201920 FY Guidance

10 Interim Results 201920 - November 2019

Retail capital expenditure

H1201920

H1201819

Core retail capital expenditureArgos integration capexRetail capital expenditure

248 -

248

24331

274

poundm Retail capital expenditure to

be around pound550m

Retail capital expenditure is expected to be around pound550m-pound600m per annum over the medium term

201920 FY Guidance

Core retail capital expenditure

MaintenanceGrowthEfficiency

pound243m201819

pound248m201920

11 Interim Results 201920 - November 2019

Pensions

Outcome

bull 2018 triennial valuation deficit down to pound538m from pound1055m in 2015

bull Greater asset-backed security for the Scheme

bull Immediate cash payments reduced

bull Reduced risk of over funding and trapped cash

Agreed long term sustainable and flexible funding plan

Annual cash contribution reduces by cpound50m

Annual cash commitment

under old plan

201920 202021 202122 202223

124

48

98

7669

12 Interim Results 201920 - November 2019

Retail free cash flow

2 Interest paid net of interest received interest elements of obligations under finance lease payments and dividends paid on perpetual securities

3 Excludes Argos integration capital expenditure

1 Operating cash flow before changes in working capital and pension contributions

4 Other non-cash includes new leases and lease modifications and fair value movements on derivatives linked to borrowings

Adjusted operating cash flow before changes in working capital1

Decrease in working capital

Pension contribution net interest paid2 corporation tax paidNet cash generated from operating activitiesCash capital expenditure before strategic capex3

Proceeds from disposal of property plant and equipmentRepayments of lease obligations and right-of-use assets direct costsBank capital injectionsDividends and distributions received from JVs net of capital injectionsRetail free cash flowDividends paid on ordinary sharesArgos integration capital expenditure

Repayment of borrowings other non-cash and net interest movements4

Movement in net debt5

Opening net debt including perpetual securities as debtClosing net debt including perpetual securities as debt

Of whichLease LiabilitiesNet Debt excluding Lease Liabilities

poundm ndash Restated for IFRS 161029

296

(279)1046

(243)34

(231)-11

617 (156)

(31)

-

430(7575)(7145)

(5873)(1272)

H1 201819Restated

H1 201920

1034 289

(282)1041 (248)

54 (232)

(35)118

698 (174)

-

44

568(7346)(6778)

(5770)(1008)

201920 FY Guidance

5 Net debt definition now excludes derivatives not linked to borrowings and includes perpetual securities as debt

Capital injections into the Bank are expected to be pound35m

Proceeds from disposal of property are expected to be in line with 201819

Expect underlying retail depreciation and amortisation of around pound12bn including cpound500m right of use asset depreciation

Net debt before fair value movements on derivatives to reduce by at least pound300m

Net finance costs of around pound405m including pound320m lease interest in 201920 following the introduction of IFRS 16

13 Interim Results 201920 - November 2019

1 Net debt definition now excludes derivatives not linked to borrowings and includes perpetual securities as debt2 Net debt (inc perpetual securities) on a post-IFRS 16 basis divided by Group underlying EBITDAR We previously disclosed

adjusted Net debt EBITDAR but net debt on a post-IFRS 16 basis now includes lease liabilities3 FY1819 Net Debt exc Leases of pound1522m compares to the previously reported Net Debt of pound1636m less pound(122)m of finance leases plus pound8m other (predominantly derivatives no longer reported within net debt)

Balance sheet targets

bull Net debt reduction of at least pound750m over the next three years

bull Medium leverage reduction targets- Net debtEBITDAR2 less than 3x

bull Dividend policy changed to 19x underlying eps cover versus 20x

- Adjusting for the impact of IFRS 16

FY1819

Net debt exc Lease liabilities1 (poundm)

FY1516

2125

15223

FY2122

(750)

Target

c800

H1201920

FY201819

Net DebtOf which lease liabilitiesNet Debt exc leases1

(6778) (5770) (1008)

(7346) (5824) (1522)3

poundm

(603)

14 Interim Results 201920 - November 2019

Summary and Outlook

bull Grocery sales improving relative to the market

bull General Merchandise and Clothing outperforming a difficult market

bull H1 profits down- Phasing of cost savings weather higher marketing costs

bull H2 profits will benefit from- Annualisation of colleague wage increases - Normalisation of weather comparatives and marketing costs

bull Material impact of property strategy programme exceptionals (largely non-cash)

bull Strong free cash flow generation

bull On track to deliver non-lease net debt reduction of at least pound750m over the next three years

Mike CoupeChief Executive Officer

16 Interim Results 201920 - November 2019

Key industry challenges

DigitisationGrowth of the discounters

pound

Low to no market growth

17 Interim Results 201920 - November 2019

We will help our customers live well for less

Confident in the core Integrated customer offer

One multi brand multi channel business

Strong cash generation supporting investment dividend and allowing deleverage

Financial flexibility and resilience

Sustainable cost reduction covering cost inflation and funding investment in our competitive offer

18 Interim Results 201920 - November 2019

Our strategy

To help our customers live well for less

Metrics Colleague engagement Customer satisfaction Volume share Profitability Free cash flow ROCE

Purpose

Priorities

Provide a seamless customer

experience

6

Drive efficiency

to invest in the customer

offer

4

Make shopping

convenient supported by great service

3

Offer distinctive products and new

categories

2

Be competitive

on price

1

Grow connected

services

5

19 Interim Results 201920 - November 2019

Be competitive

on price

1

20 Interim Results 201920 - November 2019

Be competitive

on price

1

Value brand investment

Sainsburyrsquos Meat Fish amp Poultry Value Own Label1

Gains

Losses

Incremental Switching within Sainsburyrsquos

Dec 17 Oct 19

+2Sales

+4Volume

Bread Investing across Own Label Tiers120+ EPP SKUs launched in H1 200 by end 201920

Repackaged and NPD within Premium

New Owned Brand Replacing Basics

NPD within Core+ Responding in Growth Areas

Repackaged Core bySainsburyrsquos

New

New

Improved

Improved

1 Kantar 12 we 6 October 2019 ndash rolling 12 weeks switching within total Market MFP

21 Interim Results 201920 - November 2019

Be competitive

on price

1

Lower prices on key volume lines

In-Store Volume Returns Examples

Chicken Wings 1kg+12 Volume

pound170was pound210

pound050Only

White Pittas x6+15 Volume

Chestnut Mushrooms 250g+45 Volume

pound080Only

1 Pre wave 3 lockdown (started 24th March to 15th June 19) YoY 2 Last 6 weeks since wave 4 lockdown (started 28th August 19) YoY

-4

0

4

8

12

16

-6 -5 -4 -3 -2 -1 0 1 2 3 4 5 6

Change in volumes ()

Pre1 Post2

22 Interim Results 201920 - November 2019

Be competitive

on price

1

We continue to be less dependent on promotions

230 228

207 209

Sainsburyrsquos Promotional Participation

1819 1920 19201819

Morrisons

Sainsburyrsquos

Tesco

Asda

Spend on Deal1

Q1 Q2

1 Source Nielsen 4 weekly data to 21 September 2019

10

20

30

4040

30

20

10Sep Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep

2018 2019

H1 1920

H1 1920 AVERAGE

34 31

22 21

23 Interim Results 201920 - November 2019

Be competitive

on price

1

Improved grocery value

Base Price Index 2

-1

0

1

2

3

Grocery inflation (Kantar)1

-960bps

-550bps

Commodity VI 2

Aug 17 Jan 18 Jun 18 Nov 18 Apr 19 Oct 19

2004 2007 2010 2013 2016 2019

Morrisons

Sainsburyrsquos

Tesco

Asda

Total Market

Mar Apr May Jun Jul Aug Sep Oct2019

1 Kantar City Reads to Oct 20192 Sainsburyrsquos value index based on Brandview SKU matching data to Oct 2019

24 Interim Results 201920 - November 2019

Offer distinctive products and new

categories

2

25 Interim Results 201920 - November 2019

Offer distinctive products and new

categories

2

Category tier performance

YoY value share change by tier

12 weeks to September 2019

-03

01

-01

-18

52 weeks to March 2019

Branded

PremiumOwn Brand

Branded

StandardOwn Brand

EconomyOwn Brand

02

-08

-04

00PremiumOwn Brand

StandardOwn Brand

EconomyOwn Brand

Source Nielsen Panel Total FMCG Market Universe Total outlets 52wks data to 9 March 2019 and 12wks data to 21 Sept 2019

26 Interim Results 201920 - November 2019

Offer distinctive products and new

categories

2

Premium private label

Taste the Difference re-launch

bull Over 350 products new repackaged or reformulated

bull Premium ready meals growth now outperforming the market

41

25 2419

Sainsburys Morrisons Tesco Asda

Premium Own Label volume share

Source Nielsen Panel Total FMCG 28 weeks data to 21 September 2019 Premium Own Label share of sales by retailer

27 Interim Results 201920 - November 2019

Offer distinctive products and new

categories

2

Distinctive brands

bull 57 of customers have bought Distinctive Brands since launch

bull On track for pound100m incremental sales

bull 37 new brands in H1 across Fresh and Grocery

bull lsquoTaste of the Futurersquo bays launched in 70 stores- 67 incremental sales

Leon

bull 3 year exclusive partnership

bull 14 products launched

28 Interim Results 201920 - November 2019

Offer distinctive products and new

categories

2

Beauty Rollout

bull Now rolled out to over 60 stores- Sales up over 40

bull Customer numbers up 7

bull Spend per customer up 25

bull Beauty range doubled 1200 additional lines

bull Double digit growth differential against the market

29 Interim Results 201920 - November 2019

Offer distinctive products and new

categories

2

Our values make us different

bull Committed to reduce plastic packaging by 50 by 2025

bull First retailer to remove single use plastic produce and bakery bags from our stores

- Launching reusable bags in fruit and veg aisles

bull Investing in our loose produce offer

bull Removed black plastic trays from ready meals

bull Fresh water stands in cafeacutes for customers to refill bottles

UKrsquos first major retailer to make significant commitment to reduce plastic

30 Interim Results 201920 - November 2019

Offer distinctive products and new

categories

2

Argos category and range focus

bull Availability improvement- Argos master range reduced by c30 over 3 years- Eliminating duplication removing low value items- Better availability of key lines in store

bull Rebalancing into higher margin categories- Gaining share in Furniture1

- Higher quality lines introduced - Increase in weekend delivery slots - Changing customer perceptions

1 GfK Markets 6 months ended 31st August 2019

31 Interim Results 201920 - November 2019

Offer distinctive products and new

categories

2

Clothing

bull Strong market share gains

bull Tu online- Sales +52 - 800000+ new customers +31 YoY

bull Margin rate improvement- Better buying and markdown management

bull lsquoWork Itrsquo campaign - New seasonal high quality value-led work wear ranges

32 Interim Results 201920 - November 2019

Make shopping

convenient supported by great service

3

33 Interim Results 201920 - November 2019

Make shopping

convenient supported by great service

3

Channels Supermarkets

Investing in stores

bull Over 870000 sq ft space repurposed since FY 201415

bull Tailored targeted investment

bull Significant step-up in 201920- Investing in 450+ supermarkets- 172 delivered in H1

1617 1718 1819

Supermarkets Trading intensity1

1 Supermarkets inc GMampC and Argos stores in Sainsburyrsquos

34 Interim Results 201920 - November 2019

Make shopping

convenient supported by great service

3

Store investments driving customer satisfaction

Source Lettuce Know in-store programme Supermarkets only 4 weeks to 121019 YOY

Checkoutexperience

Smartshopbull 200+ handset stores

- average sales participation c15- best stores gt25

bull 160+ app-only (hybrid) stores

Self checkoutsbull 2600+ upgrades bull 10 improvement in speed

Availability of products

Connected colleaguesbull Technology driving efficiency

and availabilitybull Replenishment + stock apps

Core investment

Store fabric upgradesbull 70 stores in H1bull 250 by year end

Ease of Checkout Speed of Checkout

4861

26Availability of products

Overall satisfaction in core investment stores

14

35 Interim Results 201920 - November 2019

Make shopping

convenient supported by great service

3

Channels Convenience

bull 2 year capital light programme resetting range space and pricing

- 158 stores reset in H1- On track to deliver 200 in FY1920- Around 15 SKUs standard to each store

bull Upgraded Self Checkouts in 69 Convenience stores- Improved customer satisfaction - Ease of checkout up 72 YoY- Speed of checkout up 62 YoY

2nd

5th

Value for Money Spent1

1 Lettuce Know Competitor Benchmarking Survey Convenience July 2019 vs Feb 20192 Lettuce Know in-store survey Week 31 201920 Lettuce Know

Sources

Knowledge of colleagues

Speed of checkout

Friendliness of colleagues

Ease of checkout

Availability of colleagues

Customer satisfaction (total)

Q2 1819 Q4 1819 Q1 1920 Q2 1920Q3 18193 Lettuce Know Q2 1920

Improved perceptions vs competitors

Strong and improving customer satisfaction3

2nd

3rd

Variety of Items1

36 Interim Results 201920 - November 2019

Make shopping

convenient supported by great service

3

Channels Groceries Online

bull Sales growth 7

bull Same day delivery now covers nearly 60 of UK households

bull Groceries Online app accounts for over 20 of orders

bull Extended delivery slots

bull Bagless deliveries

500

600

700

800

900

H1201516

H1201617

H1201718

H1201819

H1201920

70

80

7269

70

Sales and YOY growth ratespoundm

37 Interim Results 201920 - November 2019

Make shopping

convenient supported by great service

3

Channels Argos

Strong Fast Track growth

bull Fast Track collection growth 14 YoY

bull Fast Track delivery growth 5 YoY

166

660

657

216

Old formatsDigital Stores

H1 201920

AtAcquisition

Digital store investments

bull 176 Digital conversions and 15 full store refreshes in H1

bull Majority of remaining stores to be converted to digital in H2

bull Pay Browse in 362 stores versus 162 at year end

0

20

40

60

80

100

Walk-in Check and Reserve Home DeliveryFast Track Click amp Collect Fast Track Home Delivery

0

20

40

60

80

100 Fast track15

201617 H1 201920

Fast track24

Walk-in43

Walk-in36

38 Interim Results 201920 - November 2019

Drive efficiency

to invest in the customer

offer

4

39 Interim Results 201920 - November 2019

Drive efficiency

to invest in the customer

offer

4

Product Quality Framework helps us fund investment

PQF activity to date covers

49of food volume

Improved Value Indexmore competitive

More distinctive range more reason to shop at Sainsburyrsquos

Reduced SKU countoperational efficiencies

Cash gross profit +35

Increased salesvolume intensityoperational efficiencies

40 Interim Results 201920 - November 2019

Drive efficiency

to invest in the customer

offer

4

PQF cereals case study

Improved Value Index gt100bpsmore competitive

More distinctive rangemore reason to shop at Sainsburyrsquos

Reduced SKU count -20operational efficiencies

Higher cash gross profit +2 YOY

Volumes +8 operational efficiencies

41 Interim Results 201920 - November 2019

Drive efficiency

to invest in the customer

offer

4

BAU savings to offset cost inflation

Manages inflationary pressures

BAU savingsH1 201920

Procurement GNFR

Retail Technology Efficiencies

Retail HRRetail

management structures

Shrink Reduction

42 Interim Results 201920 - November 2019

Drive efficiency

to invest in the customer

offer

4

Strategic cost transformation 5 year plan

Converge Tackle fixed cost

End to end reviews

Retail Operations Marketing and Commercial Operations

Other central support

Logistics and Supply Chain

Project A

Project C

Project D

Shared Services BPO

Property strategy

Project BGNFR procurement

Capital prioritisation

Technology Digital and Corporate Services

pound250-pound350m

pound150-pound250m

pound400-pound600mExecution underway In planning Opportunities identified

pound5bn addressable cost base

43 Interim Results 201920 - November 2019

Grow connected

services

5

44 Interim Results 201920 - November 2019

Grow connected

services

5

Financial Services Priorities

To be the provider of financial services for loyal Sainsburyrsquos and Argos customers

An agile capital and cost efficient provider of simple mobile-led financial services

Vision

Objective

Priorities Reshape Simplify Strengthen

45 Interim Results 201920 - November 2019

Grow connected

services

5

Current Customer Base

Customer Credit Risk Balance Sheet Earnings

Argos Storecards 22m Prime Near Prime

Credit Cards 09m Prime

Personal Loans 05m Prime

Mortgages 9K Exit

Total Lending

Deposits 03m

Insurances 05m Very Low Risk

Travel Money 266 Sites

ATMs 1890

Financial Services reshaping the portfolio

46 Interim Results 201920 - November 2019

Grow connected

services

5

Increase connectivity and value for Group

Stop mortgage acquisition review back book options

No capital input from the Group from now1

Costincome c503 within 5 years

Double UPBT double digit ROCE within 5 years

Upstream cash within 5 years2

Financial Services key targets

Transform the cost base

Improve returns

Financial services cash generative

Reduce risk profile to Group

Stop putting cash in to Financial Services

2

4

6

3

1

5

Focus on Sainsburyrsquos customer base

1 Subject to regulatory changes requirements2 Subject to regulatory approval3 On a Group contribution basis

47 Interim Results 201920 - November 2019

Grow connected

services

5

Nectar

bull Biggest loyalty programme in the UK

bull Over 18 million collectors

bull Most recognised loyalty brand in the UK

bull Launch of Nectar digital- 21 million app users- Increase in overall Nectar participation- Increased levels of personalisation- 138000 new Nectar customers- 1 app on launch weekend

bull Coalition strengthened with addition of Esso in June 2019

48 Interim Results 201920 - November 2019

Provide a seamless customer

experience

6

49 Interim Results 201920 - November 2019

Provide a seamless customer

experience

6

Digital

bull Groceries Online sales penetration of 8- App accounts for over 20 of orders

bull 21 million digital Nectar app users

bull 14 million Argos Financial Services app downloads

bull Smartshop rollout in over 350 stores

Groceries online

Chop Chop

SmartShop

Universaldiscovery

Seamlessfinancialservices

Singlebasket

50 Interim Results 201920 - November 2019

We will help our customers live well for less

Confident in the core Integrated customer offer

One multi brand multi channel business

Strong cash generation supporting investment dividend and allowing deleverage

Financial flexibility and resilience

Sustainable cost reduction covering cost inflation and funding investment in our competitive offer

QampA

APPENDIX Interim Results 201920 - November 2019

Appendices

APPENDIX Interim Results 201920 - November 2019

Guidance for 201920

1

Spacebull Expect to open 2 new Sainsburyrsquos supermarkets and up to 15 convenience storesbull Expect to open around 25 Argos stores in Sainsburyrsquos (of which 11 are

relocations) resulting in around 305 Argos stores in supermarketsbull Expect to close 2 supermarkets around 25 convenience stores and around 20

Argos stores in FY201920 as part of announced property closure programme of 10-15 supermarkets 30-40 convenience stores and 60-70 Argos stores

Financial Servicesbull Financial services underlying operating profit expected to be cpound45m including a

cpound10m benefit as a result of a change in transfer pricing between Argos and Argos Financial Services

bull Financial Services non-underlying costs are expected to be around pound30mbull No further capital injections into the Bank are expected following pound35m in H1 201920

Depreciation and amortisationbull Expect underlying retail depreciation and amortisation of around pound12bn

including cpound500m right of use asset depreciation

CostsOperating cost inflationbull Cost inflation between 2 and 3Cost savingsbull Continue to deliver cost savings to at least offset the impact of cost inflation

Finance costsbull Net finance costs of around pound405m including pound320m lease interest in

201920 following the introduction of IFRS 16

One-off itemsbull In 201920 cash outflows as a result of items excluded from

underlying results should not exceed pound100mbull Property strategy programme one-off costs expected to be

pound230m-pound270m of which cash costs are pound30-40m

Dividendbull Sainsburyrsquos plans to change the full year dividend policy to 19x cover by

underlying earnings (versus 20x previously) to offset the dilutive (non cash) impact of IFRS 16 on underlying earnings

Capital expenditurebull Retail capital expenditure to be around pound550mbull Retail capital expenditure is expected to be around pound550m-pound600m per

annum over the medium term

Net debtbull Net debt before fair value movements on derivatives to reduce by at

least pound300m

Tax ratebull Underlying tax rate to be between 25 and 26

APPENDIX Interim Results 201920 - November 2019

Retail sales

1 Sales including VAT excluding fuel

LFL sales growth1

(10)

Sales from net new space1

04

Total sales growth1

(06)

Supermarkets2

(07)

Convenience20

Groceries Online

70

Channels

(01)(25)

(12)

2 Supermarket sales include Argos SiS sales FY 1819 16

pound139bn

pound103bnGrocery

pound30bnGeneralMerchandise

pound488mClothing

2

Chart1

201819
194
66
1

Sheet1

APPENDIX Interim Results 201920 - November 2019

Sainsburyrsquos sales area and store numbersAs at 21 September 2019

Opening figures 201920New storesClosuresReplacement storesExtensionsRefurbishments downsizesClosing figures H1 201920

Area(lsquo000 sq ft) Number

21210 -

(20)--

(17)21173

608 -(1)---

607

Supermarkets Convenience

Opening figures 201920New storesClosuresReplacement storesExtensionsRefurbishments downsizesClosing figures H1 201920

Area(lsquo000 sq ft) Number

1934 12

(19)2 --

1929

820 5

(2)1 --

824

Area(lsquo000 sq ft) Number

Total

Opening figures 201920New storesClosuresReplacement storesExtensionsRefurbishments downsizesClosing figures H1 201920

23144 12

(39)2 -

(17)23102

1428 5

(3)1 --

1431

3

APPENDIX Interim Results 201920 - November 2019

Sainsburyrsquos store estateAs at 21 September 2019

Sq ftsales area

82446

870

40001 to60000

20001 to40000

10000 to20000

Under10000 Total

Over60000

0122122

0197197

0175175

06767

824607

1431

Argos storesArgos in SainsburyrsquosArgos in HomebaseOtherArgos total store numbers

Habitat1

Collection points

594281

8-

883

16317

As at21 Sept 2019

Disposalsclosures

Newstores

As at9 March 2019

17--8

-1

(7)-

(2)-

(9)

-(36)

588288

6-

88216

282

ConvenienceSupermarketsTotal stores

Number of stores

Sq ftsales area

1929350

2279

40001 to60000

20001 to40000

10000 to20000

Under10000 Total

Over60000

-18441844

-58185818

-85018501

-46604660

19292117323102

ConvenienceSupermarketsTotal stores

Space by store size (lsquo000 sq ft)

Argos and Habitat store numbers

1 5 Habitat stores 11 Habitat stores in Sainsburys

4

APPENDIX Interim Results 201920 - November 2019

ClosureBitterne West

Sainsburyrsquos investment programme201920

Q1

Supermarkets ConvenienceNew storesMilton Keynes Brooklands District CentBromley High StLeeds Wike Ridge LaneSalford Harbour CityCanterbury High St

ReplacementMayfair Stratton St

ClosuresMayfairWarren St

Q1Q1Q1Q2Q2

Q2

Q1Q2

5

APPENDIX Interim Results 201920 - November 2019

Retail margin

Retail sales (inc VAT inc fuel)(exc VAT inc fuel)

Retail underlying EBITDAR1

Retail underlying EBITDAR margin 2

at constant fuel pricesRetail underlying operating profit3

Retail underlying operating margin 4

at constant fuel prices

1656714808

10677272

4373030

1661214856

11147575

4873333

030342

30 bps28 bps10333 bps32 bps

1 Retail underlying operating profit before net rental income of pound6 million and underlying depreciation and amortisation of pound636 million2 Retail underlying EBITDAR divided by underlying retail sales excluding VAT3 Retail underlying earnings before interest tax and Sainsburyrsquos underlying share of post-tax profit from joint ventures4 Retail underlying operating profit divided by underlying retail sales excluding VAT

poundm H1201920

H1201819

Change

6

APPENDIX Interim Results 201920 - November 2019

H1201920

H1201819

Group retail

Return on capital employed 1

Net debt to EBITDAR (times)23

Fixed charge cover (times)2

Underlying tax rate Core retail capex sales5

713126

26515

743326

25715

poundm

1 ROCE Return is defined as a 52 week rolling underlying profit before interest and tax Capital employed is defined as group net assets2 Net debt of pound6778 million includes lease obligations under IFRS 16 and perpetual securities treated as debt divided by Group underlying EBITDAR of pound2171 million calculated for a 52-week period to 21 September 20193 Group underlying EBITDAR divided by rent (both capital and interest) and net finance costs where interest on perpetual securities is treated as an underlying finance costs4 52 weeks to 22nd September 2018 is not available due to the implementation of IFRS 16 Comparatives therefore reflect the 52 weeks to 9th March 20195 Includes retail sales inc vat inc fuel

4

4

7

APPENDIX Interim Results 201920 - November 2019

Plc Board

Kevin OrsquoByrneChief Financial Officer

Mike Coupe Group Chief Executive

Dame Susan Rice Senior Independent Director

Matt BrittinNon-Executive Director

Jo HarlowNon-Executive Director

Brian CassinNon-Executive Director

David KeensNon-Executive Director

Jean Tomlin Non-Executive Director

Martin Scicluna Chairman

8

APPENDIX Interim Results 201920 - November 2019

Plc Board

Mike Coupe Group Chief Executive Officer

Skills and experienceAppointed Group Chief Executive Officer on 9 July 2014 Mike has been a member of the Operating Board since October 2004 Mike has vast retail industry experience in trading strategy marketing digital and online as well as multi-site store experience He joined Sainsburyrsquos from Big Food Group where he was a board director of Big Food Group PLC and Managing Director of Iceland Food Stores He previously worked for both Asda and Tesco PLC where he served in a variety of senior management roles

Date of appointment 1 August 2007Mike has served as an Executive Director since 1 August 2007 and as Chief Executive Officer since 9 July 2014

Committee membershipCorporate Responsibility and Sustainability Committee

Kevin OrsquoByrne Chief Financial Officer

Skills and experienceKevin brings to the Board a wealth of retail and finance experience Kevin was previously Chief Executive Officer of Poundland Group Limited until December 2016 and held executive roles at Kingfisher plc from 2008 to 2015 including Divisional Director UK China and Turkey Chief Executive Officer of BampQ UK amp Ireland and Group Finance Director He was previously Group Finance Director of Dixons Retail plc and European Finance Director of Quaker Oats He was a Non-Executive Director of Land Securities Group PLC from 2008 to September 2017 where he was Chairman of the Audit Committee and Senior Independent Director

Date of appointment 9 January 2017

Other current rolesNon-Executive Director of Greene King plc

Skills and experienceMartin brings a breadth of experience and leadership in both executive and non-executive roles His previous roles include positions as the Chairman of Great Portland Estates plc Senior Independent Director and Chair of the Audit Committee of Worldpay Inc and Non-Executive Director and Chair of the Audit Committee of Lloyds Banking Group plc He was a partner at Deloitte LLP for 26 years serving as Chairman from 1995 to 2007 where his clients included Dixons WH Smith Alliance Unichem and Cadburyrsquos

Other current rolesChairman of RSA Insurance Group plc

Martin Scicluna Chairman

Date of appointment 1 November 2018 Martin joined the Board as Chairman Designate and Non-Executive Director on 1 November 2018 He was appointed as Chairman of the Board on 10 March 2019

Committee membershipChair of the Nomination Committee

Dame Susan Rice Senior Independent Director

Skills and experienceSusan has extensive experience as a Non-Executive Director as well as in retail banking financial services leadership and sustainability Her career in retail bankingis particularly relevant to our ownership ofSainsburyrsquos Bank Previously Susan was a member of the First Ministerrsquos Council of Economic Advisors Managing Director of Lloyds Banking Group Scotland and was previously Chief Executive and then Chairman of Lloyds TSB Scotland plc She has also held a range of other non-executive directorships including at the Bank of England and SSE plc

Committee membershipChair of the Remuneration Committee and a member of the Nomination Committee

Date of appointment 1 June 2013

Other current rolesChair of Scottish Water and Business Stream Chair of the Scottish Fiscal Commission Non-Executive Director of the North American Income Trust C Hoare and Co and Senior Independent Director of the North American Income Trust

9

Other current rolesNon-Executive Director and Chairman of the Audit Committee of Centrica plc

APPENDIX Interim Results 201920 - November 2019

Plc Board

Jean Tomlin Non-Executive Director

Skills and experienceJean has extensive experience and breadth of skills in human resources and corporate responsibility Jean was formerly Director of HR Workforce and Accreditation for The London OrganisingCommittee of the Olympic and Paralympic Games where she set the strategic direction to ensure the mobilisation of the combined 200000-strong workforce including paid staff volunteers and contractors which represented the recruitment and mobilisation of the largest peacetime workforce and set the industry standard for volunteering with the highly acclaimed Games She was previously Group HR Director at Marks and Spencer Group Plc HR Director and founder member of Egg plc and Sales amp Operations Director of Prudential Direct

Date of appointment 1 January 2013

Committee membershipAudit Committee Corporate Responsibility and Sustainability Committee and Nomination Committee

David Keens Non-Executive Director

Skills and experienceDavid has extensive retail experience and knowledge of consumer facing businesses together with his core skills in finance David was formerly Group Finance Director of next plc from 1991 to 2015 and their Group Treasurer from 1986 to 1991 Previous management experience includes nine years in the UK and overseas operations of multinational food manufacturer Nabisco and prior to that seven years in the accountancy profession

Date of appointment 29 April 2015

Committee membershipChair of the Audit Committee and a member of the Nomination Committee

Other current rolesIndependent Board member of Capri Holdings Limited Non-Executive Director of Hakluyt and Chief Executive Officer of Chanzo Limited

Other current rolesNon-Executive Director Senior Independent Director and Chair of the Audit Committee of Auto Trader Group plc

Matt BrittinNon-Executive Director

Skills and experienceMatt has extensive experience of running a high profile fast moving innovative digital business Since 2015 he has been responsible for Googlersquos business and operations in Europe the Middle East and Africa and hersquos been in leadership roles at Google since 2007 Prior to that Matt spent much of his career in media and marketing with particular interests in strategy commercial development and sales performance This included commercial and digital leadership roles in UK media

Date of appointment 27 January 2011

Committee membershipNomination Committee and Remuneration Committee

Other current rolesGooglersquos President ndash Europe Middle East and Africa and Director of The Media Trust

Brian Cassin Non-Executive Director

Skills and experienceBrian brings present day experience of running a FTSE40 group and of big data and analytics ndash topics of key importance to Sainsburyrsquos Brian joined Experian plc as Chief Financial Officer in April 2012 a post he held until his appointment as Chief Executive Officer in July 2014 Prior to this Brian spent his career in investment banking at Greenhill amp Co where he was Managing Director and Partner Brian has also held various roles at Baring Brothers International and at the London Stock Exchange

Date of appointment 1 April 2016

Committee membershipAudit Committee and Nomination Committee

Other current rolesChief Executive Officer of Experian plc

10

APPENDIX Interim Results 201920 - November 2019

Plc Board

Jo Harlow Non-Executive Director

Skills and experienceJo brings a wealth of experience in consumer-facing businesses and in the telecoms and technology industry bothin the UK and internationally Jo spent 12 years in a variety of senior management roles with Nokia and Microsoft Prior to this she spent eight years at PampG and 11 years at Reebok in senior sales and marketing positions in both Europe and the US

Date of appointment 11 September 2017

Committee membershipChair of the Corporate Responsibility and Sustainability Committee and member of the Nomination Committee and Remuneration Committee

Life PresidentLord Sainsbury of Preston Candover KG

Other current rolesNon-Executive Director of InterContinental Hotels plc Non-Executive Director of Halmaplc and Member of the Supervisory Board of Ceconomy AG

11

APPENDIX Interim Results 201920 - November 2019

Operating Board

Mike Coupe Group Chief Executive

Tim FallowfieldCompany Secretary amp Corporate Services Director

Kevin OrsquoByrne Chief Financial Officer

Jim BrownChief Executive Officer of Sainsburyrsquos Bank

Paul Mills-HicksFood Commercial Director

Angie RisleyGroup HR Director

Phil JordanGroup Chief InformationOfficer

Simon RobertsRetail and Operations Director

Clo MoriartyGroup Chief Digital Officer

12

APPENDIX Interim Results 201920 - November 2019

Operating Board

Mike Coupe Group Chief ExecutiveSee Appendix page 9

Kevin OrsquoByrneChief Financial OfficerSee Appendix page 9

Tim FallowfieldCompany Secretary amp Corporate Services Director

Date of appointment September 2004

Skills and experienceTim joined Sainsburyrsquos in 2001 as Company Secretary and joined the Operating Board in September 2004 In addition to his role as Company Secretary Tim is responsible for the Corporate Services Division comprising Legal Services Data Governance Safety Shareholder Services Insurance and Central Security He chairs the Group Safety Committee and the Data Governance Committee Tim joined Sainsburyrsquos from Exelplc the global logistics company now part of DHL where he was Company Secretary and General Counsel He began his career at the international law firm Clifford Chance and is a qualified solicitor Tim is Chairman of the Disability Confident Business Leaders Group which works with Government in shaping the disability employment agenda and in raising awareness of the benefits of employing disabled people

Jim BrownCEO of Sainsburyrsquos Bank

Skills and experienceJim joined Sainsburyrsquos Bank as CEO in June 2019 and is also a member of the Sainsburyrsquos Group Operating Board He has held a number of senior international Financial Services roles - most recently for RBS in the UK as CEO of Williams and Glyn and prior to that CEO of Ulster Bank in Northern Ireland and the Republic of Ireland Before moving to Ireland he was based in Hong Kong and was CEO Retail and Commercial Banking Asia and the Middle East for RBS and ABN AMRO He has also been a member of the RBS Group Management Committee ABN AMRO Executive Group ABN AMRO Global Consumer Leadership Team and the RBSBank of China Joint Steering Committee Earlier in his career he held a number of senior executive roles for Citibank in Asia and Australia and New Zealand Jim has also held various Board positions including at Ulster Bank Saudi Hollandi Bank The Royal Bank of Scotland (China) Co Ltd and RBS (Pakistan) Ltd He is also a past President of the Institute of Banking in Ireland He is currently a Certified Bank Director

Date of appointment August 2019

Paul Mills-HicksFood Commercial Director

Skills and experiencePaul joined the Operating Board in May 2014 as Food Commercial Director having spent over ten years at Sainsburyrsquos He was closely involved in the formation and execution of the lsquoMaking Sainsburyrsquos Great Againrsquo strategy Following this he held a variety of roles in commercial strategy and finance most recently as Business Unit Director for Grocery Prior to Sainsburyrsquos Paul was European Controller at Marks and Spencer Group PLC and a Director at UBS Warburg

Date of appointment May 2014

13

APPENDIX Interim Results 201920 - November 2019

Operating Board

Angie RisleyGroup HR Director

Skills and experienceAngie was appointed Group HR Director and a member of the Operating Board in January 2013 with responsibility for human resources Angie is also a Director of Sainsburyrsquos Bank plc Angie was most recently Non-Executive Director and Chairman of the Remuneration Committee of Serco plc and prior to this was Group HR Director of Lloyds Banking Group and an Executive Director of Whitbread PLC with responsibility for HR and Corporate Social Responsibility Angie is currently Non-Executive Director and Chair of the Remuneration Committee at Smith amp Nephew plc

Date of appointment January 2013

Phil JordanGroup Chief Information Officer

Skills and experiencePhil joined the Board in January 2018 and has brought a fresh globalperspective on technology to the Operating Board in addition to a wealth of experience in digital data and business transformation Prior to joining Sainsburyrsquos Phil had a long and successful track record in telecommunications Most recently he was Global Chief Information Officer at Telefonica overseeing Digital Transformation and Information Technology and prior to that was Chief Information Officer for Vodafone UKIreland Phil has worked as a Non-Executive Advisor on Technology in the Investment amp Retail Banking sector and is currently a Non-Executive Director of TalkTalk Telecom Group PLC and chairs its Cyber-Security Committee

Date of appointment January 2018

Simon RobertsRetail and Operations Director

Skills and experienceSimon joined Sainsburyrsquos and the Operating Board in July 2017 as Central Retail amp Operations Director responsible for Stores Central operation and Logistics In his previous role he was Executive Vice President of Walgreens Boots Alliance and President of Boots with responsibility for commercial and retail operations across the UK and Ireland Prior to Boots Simon was at Marks and Spencer Group PLC where he held operational and customer leadership roles across stores divisions and central operations Simon is also the Non-Executive Chairman at the Institute ofCustomer Service

Date of appointment July 2017

Clodagh MoriartyGroup Chief Digital Officer

Skills and experienceClodagh was appointed Group Chief Digital Officer in June 2018 Clodagh leads the delivery of a consistent and first-rate digital experience for customers across Sainsburyrsquos Argos and Sainsburyrsquos BankClodagh joined Sainsburyrsquos in 2010 from Bain amp Co management consultants where she had gained experience working on a broad range of projects across multiple sectors and countries Following two years as Head of Strategy at Sainsburyrsquosshe moved into Food Commercial as Category Manager for Meal Solutions and then became Head of Online Trading spanning Food General Merchandise and Clothing before being promoted to Director of Online in 2016 In this role Clodagh was instrumental in driving innovation within Groceries Online and launching new initiatives including SmartShop and Chop Chop

Date of appointment June 2018

14

APPENDIX Interim Results 201920 - November 2019

Supplementary financial details

3 Financial calendarQ3 trading statement(15 weeks to 4 January 2020)

Preliminary results(52 weeks to 7 March 2020)

8 January 2020

30 April 2020

1 Weighted average number of shares

The interim dividend datesOrdinary shares

Ex-dividend 14 November 2019Record 15 November 2019Payment 20 December 2019

H1 201920 22074m (24613m diluted)

H1 201819 21959m (24646m diluted) InterimFinalTotal

2 Dividend

201920

33p 31p79p

110p

201819

15

APPENDIX Interim Results 201920 - November 2019

Contacts

24

James CollinsHead of Investor RelationsTel + 44 (0) 20 7695 7112JamesCollinssainsburyscouk

Susie LynskeyInvestor Relations ManagerTel + 44 (0) 20 7695 0889SusieLynskeysainsburyscouk

Glyn DaviesInvestor Relations AssistantTel + 44 (0) 20 7695 0259GlynDaviessainsburyscouk

wwwj-sainsburycoukJ Sainsbury plc 33 Holborn London EC1N 2HT

Irene GalvanInvestor Relations AnalystTel + 44 (0) 20 7695 2762IreneGalvansainsburyscouk

  • Slide Number 1
  • Slide Number 2
  • Financial overview
  • Group performance overview
  • Retail sales
  • Sales performance versus market
  • Financial services
  • Financial services
  • Items excluded from underlying results
  • Retail capital expenditure
  • Pensions
  • Retail free cash flow
  • Balance sheet targets
  • Summary and Outlook
  • Slide Number 15
  • Key industry challenges
  • We will help our customers live well for less
  • Our strategy
  • Slide Number 19
  • Value brand investment
  • Lower prices on key volume lines
  • We continue to be less dependent on promotions
  • Improved grocery value
  • Slide Number 24
  • Category tier performance
  • Premium private label
  • Distinctive brands
  • Beauty Rollout
  • Our values make us different
  • Argos category and range focus
  • Clothing
  • Slide Number 32
  • Channels Supermarkets
  • Store investments driving customer satisfaction
  • Channels Convenience
  • Channels Groceries Online
  • Channels Argos
  • Slide Number 38
  • Product Quality Framework helps us fund investment
  • PQF cereals case study
  • BAU savings to offset cost inflation
  • Strategic cost transformation 5 year plan
  • Slide Number 43
  • Financial Services Priorities
  • Financial Services reshaping the portfolio
  • Financial Services key targets
  • Nectar
  • Slide Number 48
  • Digital
  • We will help our customers live well for less
  • Slide Number 51
  • Slide Number 52
  • Guidance for 201920
  • Retail sales
  • Sainsburyrsquos sales area and store numbers
  • Sainsburyrsquos store estate
  • Sainsburyrsquos investment programme
  • Retail margin
  • Group retail
  • Plc Board
  • Plc Board
  • Plc Board
  • Plc Board
  • Operating Board
  • Operating Board
  • Operating Board
  • Supplementary financial details
  • Contacts
Column1 201819
Grocery 19
GM 7
Clothing 1
To resize chart data range drag lower right corner of range
Grocery
GM
Clothing
Page 2: Interim Results 17/18 - Sainsbury's/media/Files/S... · 3 Interim Results 2019/20 - November 2019. Financial overview • First period reporting on an inc. IFRS 16 basis - Material

Kevin OrsquoByrneChief Financial Officer

3 Interim Results 201920 - November 2019

Financial overview

bull First period reporting on an inc IFRS 16 basis- Material impacts on depreciation finance costs and net debt

bull UPBT pound238m (H1 201819 pound279m)- Phasing of cost savings weather higher marketing costs- Delivering on our cost ambitions

bull Financial services profits up pound4m Modest underlying decline offset by change in transfer pricing

bull pound229m charges excluded from underlying profit- Largely non-cash relating to property strategy programme

bull Strong retail free cash flow generation of pound698m

bull New longer term asset-backed pension plan agreed

bull Interim dividend of 33p +6

4 Interim Results 201920 - November 2019

Group performance overview

Underlying resultsGroup sales (inc VAT)Retail operating profitFinancial Services operating profitUnderlying interest costsUnderlying profit before taxUnderlying basic EPSDividend per share

Statutory resultsItems excluded from underlying resultsProfit for the financial period before taxBasic EPS

ChangeH1

201920H1

2018191poundm

021025

415166

3392na

16884487

16(228)

27994p31p

(172)10751p

16856437

20(219)

23879p33p

(229)9

(22)p

1 H1 201819 restated for IFRS 16

5 Interim Results 201920 - November 2019

Retail sales

1 Sales including VAT excluding fuel

Expect to open 2 new Sainsburys supermarkets and up to 15 convenience stores

Expect to open around 25 Argos stores in Sainsburyrsquos (of which 11 are relocations) resulting in around 305 Argos stores in supermarkets

Expect to close 2 supermarkets around 25 convenience stores and around 20 Argos stores in FY201920 as part of announced property closure programme of 10-15 supermarkets 30-40 convenience stores and 60-70 Argos stores

201920 FY Guidance33

(45)

(20)

(31)

06(05)

Q1 Q2

98

502615(02)(11)

Grocery GeneralMerchandise

Clothing

Q1 Q2 Q1Q2

Convenience GroceriesOnline

Supermarkets

Q1 Q2 Q1 Q2 Q1 Q2

LFL sales growth1(10)

New space1304

Total sales growth1

(06)

2 Supermarket sales include Argos stores in Sainsburyrsquos sales3 Sales from net new space

6 Interim Results 201920 - November 2019

Sales performance versus market

GROCERY Volume growth1

Argos YoY

BRC YoY (excluding Argos)FY

201819H1

201920

ARGOS Sales growth v BRC2

CLOTHING Value Growth (YOY)3

Sainsburyrsquos

Total market

22 Aug 18 22 Sep 19

1 Kantar unit growth Q1 11 March ndash 30 June 2019 Q2 1 July 2019 ndash 22 September 20192 Argos v BRC non-food non-clothing market 52 weeks to 21 September 20193 Kantar World Panel 24 we 22nd September 2019

GROCERY Volume growth1

-4

-3

-2

-1

0

1

Q11920

Tesco

Asda

MorrisonsSainsburyrsquos

Totalgrocers Q2

1920

7 Interim Results 201920 - November 2019

Financial servicesTransfer pricing benefit FY guidance unchanged

ChangeH1

201920H1

201819poundm0

251918

85

100 bps 50 bps30 bps

100 bps100 bps

22616

pound62bnpound56bn195m210m

714016

127157

Total income1

Underlying operating profitCustomer lending2

Customer depositsActive customers - BankActive customers - Argos FS3

Costincome ratioNet interest margin4

Bad debt as a percentage of lending5

CET 1 ratio6

Total capital ratio7

22720

pound74bnpound66bn210m220m

703513

137167

3 Prior year restated

4 Net interest receivable average interest-bearing assets 5 Bad debt expense average net lending

1 Net interest net commission and other operating income

6 Common equity tier 1 capital risk-weighted assets2 Amounts due from customers at the Balance Sheet date in respect

of loans mortgages credit cards and store cards net of provisions

201920 FY Guidance Financial services underlying operating profit

expected to be cpound45m including a cpound10m benefit as a result of a change in transfer pricing between Argos and Argos Financial Services

Financial Services non-underlying costs are expected to be around pound30m

No further capital injections into the Bank are expected following pound35m in H1 201920

08 0814 1917

19

3029

Personal loansCredit cardsMortgagesStorecards

FY 201819

7470

HY 201920

Customer assets (poundbn)

7 Total capital risk-weighted assets

8 Interim Results 201920 - November 2019

ChangeH1

201920H1

201819poundm

Financial services

Metrics inc AFS1

3100 bps40 bps

316663

Total Financial Services UPBTCostincome ratioROCE2

306759

1 H1 201819 restated for IFRS 162 Calculated on a post-tax basis Comparative reflects the 52 weeks to 9th March 2019 as the 52 weeks to 22 September 2018 cannot be calculated on a consistent basis due to changes in accounting standards

9 Interim Results 201920 - November 2019

H1201920

H1201819

Items excluded from underlying results

Property strategy programmeRetail restructuring programmeFinancial Services transition and otherArgos integration costsAsda transaction costsOtherTotal

(203)(25)(15)

--

14 (229)

-(69)(40)(25)(17)(21)

(172)

poundm In 201920 cash outflows as a

result of items excluded from underlying results should not exceed pound100m

Property strategy programme one-off costs expected to be pound230m-pound270m (of which pound30m-pound40m cash)

Sainsburyrsquos Bank Financial Services non-

underlying costs are expected to be around pound30m

201920 FY Guidance

10 Interim Results 201920 - November 2019

Retail capital expenditure

H1201920

H1201819

Core retail capital expenditureArgos integration capexRetail capital expenditure

248 -

248

24331

274

poundm Retail capital expenditure to

be around pound550m

Retail capital expenditure is expected to be around pound550m-pound600m per annum over the medium term

201920 FY Guidance

Core retail capital expenditure

MaintenanceGrowthEfficiency

pound243m201819

pound248m201920

11 Interim Results 201920 - November 2019

Pensions

Outcome

bull 2018 triennial valuation deficit down to pound538m from pound1055m in 2015

bull Greater asset-backed security for the Scheme

bull Immediate cash payments reduced

bull Reduced risk of over funding and trapped cash

Agreed long term sustainable and flexible funding plan

Annual cash contribution reduces by cpound50m

Annual cash commitment

under old plan

201920 202021 202122 202223

124

48

98

7669

12 Interim Results 201920 - November 2019

Retail free cash flow

2 Interest paid net of interest received interest elements of obligations under finance lease payments and dividends paid on perpetual securities

3 Excludes Argos integration capital expenditure

1 Operating cash flow before changes in working capital and pension contributions

4 Other non-cash includes new leases and lease modifications and fair value movements on derivatives linked to borrowings

Adjusted operating cash flow before changes in working capital1

Decrease in working capital

Pension contribution net interest paid2 corporation tax paidNet cash generated from operating activitiesCash capital expenditure before strategic capex3

Proceeds from disposal of property plant and equipmentRepayments of lease obligations and right-of-use assets direct costsBank capital injectionsDividends and distributions received from JVs net of capital injectionsRetail free cash flowDividends paid on ordinary sharesArgos integration capital expenditure

Repayment of borrowings other non-cash and net interest movements4

Movement in net debt5

Opening net debt including perpetual securities as debtClosing net debt including perpetual securities as debt

Of whichLease LiabilitiesNet Debt excluding Lease Liabilities

poundm ndash Restated for IFRS 161029

296

(279)1046

(243)34

(231)-11

617 (156)

(31)

-

430(7575)(7145)

(5873)(1272)

H1 201819Restated

H1 201920

1034 289

(282)1041 (248)

54 (232)

(35)118

698 (174)

-

44

568(7346)(6778)

(5770)(1008)

201920 FY Guidance

5 Net debt definition now excludes derivatives not linked to borrowings and includes perpetual securities as debt

Capital injections into the Bank are expected to be pound35m

Proceeds from disposal of property are expected to be in line with 201819

Expect underlying retail depreciation and amortisation of around pound12bn including cpound500m right of use asset depreciation

Net debt before fair value movements on derivatives to reduce by at least pound300m

Net finance costs of around pound405m including pound320m lease interest in 201920 following the introduction of IFRS 16

13 Interim Results 201920 - November 2019

1 Net debt definition now excludes derivatives not linked to borrowings and includes perpetual securities as debt2 Net debt (inc perpetual securities) on a post-IFRS 16 basis divided by Group underlying EBITDAR We previously disclosed

adjusted Net debt EBITDAR but net debt on a post-IFRS 16 basis now includes lease liabilities3 FY1819 Net Debt exc Leases of pound1522m compares to the previously reported Net Debt of pound1636m less pound(122)m of finance leases plus pound8m other (predominantly derivatives no longer reported within net debt)

Balance sheet targets

bull Net debt reduction of at least pound750m over the next three years

bull Medium leverage reduction targets- Net debtEBITDAR2 less than 3x

bull Dividend policy changed to 19x underlying eps cover versus 20x

- Adjusting for the impact of IFRS 16

FY1819

Net debt exc Lease liabilities1 (poundm)

FY1516

2125

15223

FY2122

(750)

Target

c800

H1201920

FY201819

Net DebtOf which lease liabilitiesNet Debt exc leases1

(6778) (5770) (1008)

(7346) (5824) (1522)3

poundm

(603)

14 Interim Results 201920 - November 2019

Summary and Outlook

bull Grocery sales improving relative to the market

bull General Merchandise and Clothing outperforming a difficult market

bull H1 profits down- Phasing of cost savings weather higher marketing costs

bull H2 profits will benefit from- Annualisation of colleague wage increases - Normalisation of weather comparatives and marketing costs

bull Material impact of property strategy programme exceptionals (largely non-cash)

bull Strong free cash flow generation

bull On track to deliver non-lease net debt reduction of at least pound750m over the next three years

Mike CoupeChief Executive Officer

16 Interim Results 201920 - November 2019

Key industry challenges

DigitisationGrowth of the discounters

pound

Low to no market growth

17 Interim Results 201920 - November 2019

We will help our customers live well for less

Confident in the core Integrated customer offer

One multi brand multi channel business

Strong cash generation supporting investment dividend and allowing deleverage

Financial flexibility and resilience

Sustainable cost reduction covering cost inflation and funding investment in our competitive offer

18 Interim Results 201920 - November 2019

Our strategy

To help our customers live well for less

Metrics Colleague engagement Customer satisfaction Volume share Profitability Free cash flow ROCE

Purpose

Priorities

Provide a seamless customer

experience

6

Drive efficiency

to invest in the customer

offer

4

Make shopping

convenient supported by great service

3

Offer distinctive products and new

categories

2

Be competitive

on price

1

Grow connected

services

5

19 Interim Results 201920 - November 2019

Be competitive

on price

1

20 Interim Results 201920 - November 2019

Be competitive

on price

1

Value brand investment

Sainsburyrsquos Meat Fish amp Poultry Value Own Label1

Gains

Losses

Incremental Switching within Sainsburyrsquos

Dec 17 Oct 19

+2Sales

+4Volume

Bread Investing across Own Label Tiers120+ EPP SKUs launched in H1 200 by end 201920

Repackaged and NPD within Premium

New Owned Brand Replacing Basics

NPD within Core+ Responding in Growth Areas

Repackaged Core bySainsburyrsquos

New

New

Improved

Improved

1 Kantar 12 we 6 October 2019 ndash rolling 12 weeks switching within total Market MFP

21 Interim Results 201920 - November 2019

Be competitive

on price

1

Lower prices on key volume lines

In-Store Volume Returns Examples

Chicken Wings 1kg+12 Volume

pound170was pound210

pound050Only

White Pittas x6+15 Volume

Chestnut Mushrooms 250g+45 Volume

pound080Only

1 Pre wave 3 lockdown (started 24th March to 15th June 19) YoY 2 Last 6 weeks since wave 4 lockdown (started 28th August 19) YoY

-4

0

4

8

12

16

-6 -5 -4 -3 -2 -1 0 1 2 3 4 5 6

Change in volumes ()

Pre1 Post2

22 Interim Results 201920 - November 2019

Be competitive

on price

1

We continue to be less dependent on promotions

230 228

207 209

Sainsburyrsquos Promotional Participation

1819 1920 19201819

Morrisons

Sainsburyrsquos

Tesco

Asda

Spend on Deal1

Q1 Q2

1 Source Nielsen 4 weekly data to 21 September 2019

10

20

30

4040

30

20

10Sep Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep

2018 2019

H1 1920

H1 1920 AVERAGE

34 31

22 21

23 Interim Results 201920 - November 2019

Be competitive

on price

1

Improved grocery value

Base Price Index 2

-1

0

1

2

3

Grocery inflation (Kantar)1

-960bps

-550bps

Commodity VI 2

Aug 17 Jan 18 Jun 18 Nov 18 Apr 19 Oct 19

2004 2007 2010 2013 2016 2019

Morrisons

Sainsburyrsquos

Tesco

Asda

Total Market

Mar Apr May Jun Jul Aug Sep Oct2019

1 Kantar City Reads to Oct 20192 Sainsburyrsquos value index based on Brandview SKU matching data to Oct 2019

24 Interim Results 201920 - November 2019

Offer distinctive products and new

categories

2

25 Interim Results 201920 - November 2019

Offer distinctive products and new

categories

2

Category tier performance

YoY value share change by tier

12 weeks to September 2019

-03

01

-01

-18

52 weeks to March 2019

Branded

PremiumOwn Brand

Branded

StandardOwn Brand

EconomyOwn Brand

02

-08

-04

00PremiumOwn Brand

StandardOwn Brand

EconomyOwn Brand

Source Nielsen Panel Total FMCG Market Universe Total outlets 52wks data to 9 March 2019 and 12wks data to 21 Sept 2019

26 Interim Results 201920 - November 2019

Offer distinctive products and new

categories

2

Premium private label

Taste the Difference re-launch

bull Over 350 products new repackaged or reformulated

bull Premium ready meals growth now outperforming the market

41

25 2419

Sainsburys Morrisons Tesco Asda

Premium Own Label volume share

Source Nielsen Panel Total FMCG 28 weeks data to 21 September 2019 Premium Own Label share of sales by retailer

27 Interim Results 201920 - November 2019

Offer distinctive products and new

categories

2

Distinctive brands

bull 57 of customers have bought Distinctive Brands since launch

bull On track for pound100m incremental sales

bull 37 new brands in H1 across Fresh and Grocery

bull lsquoTaste of the Futurersquo bays launched in 70 stores- 67 incremental sales

Leon

bull 3 year exclusive partnership

bull 14 products launched

28 Interim Results 201920 - November 2019

Offer distinctive products and new

categories

2

Beauty Rollout

bull Now rolled out to over 60 stores- Sales up over 40

bull Customer numbers up 7

bull Spend per customer up 25

bull Beauty range doubled 1200 additional lines

bull Double digit growth differential against the market

29 Interim Results 201920 - November 2019

Offer distinctive products and new

categories

2

Our values make us different

bull Committed to reduce plastic packaging by 50 by 2025

bull First retailer to remove single use plastic produce and bakery bags from our stores

- Launching reusable bags in fruit and veg aisles

bull Investing in our loose produce offer

bull Removed black plastic trays from ready meals

bull Fresh water stands in cafeacutes for customers to refill bottles

UKrsquos first major retailer to make significant commitment to reduce plastic

30 Interim Results 201920 - November 2019

Offer distinctive products and new

categories

2

Argos category and range focus

bull Availability improvement- Argos master range reduced by c30 over 3 years- Eliminating duplication removing low value items- Better availability of key lines in store

bull Rebalancing into higher margin categories- Gaining share in Furniture1

- Higher quality lines introduced - Increase in weekend delivery slots - Changing customer perceptions

1 GfK Markets 6 months ended 31st August 2019

31 Interim Results 201920 - November 2019

Offer distinctive products and new

categories

2

Clothing

bull Strong market share gains

bull Tu online- Sales +52 - 800000+ new customers +31 YoY

bull Margin rate improvement- Better buying and markdown management

bull lsquoWork Itrsquo campaign - New seasonal high quality value-led work wear ranges

32 Interim Results 201920 - November 2019

Make shopping

convenient supported by great service

3

33 Interim Results 201920 - November 2019

Make shopping

convenient supported by great service

3

Channels Supermarkets

Investing in stores

bull Over 870000 sq ft space repurposed since FY 201415

bull Tailored targeted investment

bull Significant step-up in 201920- Investing in 450+ supermarkets- 172 delivered in H1

1617 1718 1819

Supermarkets Trading intensity1

1 Supermarkets inc GMampC and Argos stores in Sainsburyrsquos

34 Interim Results 201920 - November 2019

Make shopping

convenient supported by great service

3

Store investments driving customer satisfaction

Source Lettuce Know in-store programme Supermarkets only 4 weeks to 121019 YOY

Checkoutexperience

Smartshopbull 200+ handset stores

- average sales participation c15- best stores gt25

bull 160+ app-only (hybrid) stores

Self checkoutsbull 2600+ upgrades bull 10 improvement in speed

Availability of products

Connected colleaguesbull Technology driving efficiency

and availabilitybull Replenishment + stock apps

Core investment

Store fabric upgradesbull 70 stores in H1bull 250 by year end

Ease of Checkout Speed of Checkout

4861

26Availability of products

Overall satisfaction in core investment stores

14

35 Interim Results 201920 - November 2019

Make shopping

convenient supported by great service

3

Channels Convenience

bull 2 year capital light programme resetting range space and pricing

- 158 stores reset in H1- On track to deliver 200 in FY1920- Around 15 SKUs standard to each store

bull Upgraded Self Checkouts in 69 Convenience stores- Improved customer satisfaction - Ease of checkout up 72 YoY- Speed of checkout up 62 YoY

2nd

5th

Value for Money Spent1

1 Lettuce Know Competitor Benchmarking Survey Convenience July 2019 vs Feb 20192 Lettuce Know in-store survey Week 31 201920 Lettuce Know

Sources

Knowledge of colleagues

Speed of checkout

Friendliness of colleagues

Ease of checkout

Availability of colleagues

Customer satisfaction (total)

Q2 1819 Q4 1819 Q1 1920 Q2 1920Q3 18193 Lettuce Know Q2 1920

Improved perceptions vs competitors

Strong and improving customer satisfaction3

2nd

3rd

Variety of Items1

36 Interim Results 201920 - November 2019

Make shopping

convenient supported by great service

3

Channels Groceries Online

bull Sales growth 7

bull Same day delivery now covers nearly 60 of UK households

bull Groceries Online app accounts for over 20 of orders

bull Extended delivery slots

bull Bagless deliveries

500

600

700

800

900

H1201516

H1201617

H1201718

H1201819

H1201920

70

80

7269

70

Sales and YOY growth ratespoundm

37 Interim Results 201920 - November 2019

Make shopping

convenient supported by great service

3

Channels Argos

Strong Fast Track growth

bull Fast Track collection growth 14 YoY

bull Fast Track delivery growth 5 YoY

166

660

657

216

Old formatsDigital Stores

H1 201920

AtAcquisition

Digital store investments

bull 176 Digital conversions and 15 full store refreshes in H1

bull Majority of remaining stores to be converted to digital in H2

bull Pay Browse in 362 stores versus 162 at year end

0

20

40

60

80

100

Walk-in Check and Reserve Home DeliveryFast Track Click amp Collect Fast Track Home Delivery

0

20

40

60

80

100 Fast track15

201617 H1 201920

Fast track24

Walk-in43

Walk-in36

38 Interim Results 201920 - November 2019

Drive efficiency

to invest in the customer

offer

4

39 Interim Results 201920 - November 2019

Drive efficiency

to invest in the customer

offer

4

Product Quality Framework helps us fund investment

PQF activity to date covers

49of food volume

Improved Value Indexmore competitive

More distinctive range more reason to shop at Sainsburyrsquos

Reduced SKU countoperational efficiencies

Cash gross profit +35

Increased salesvolume intensityoperational efficiencies

40 Interim Results 201920 - November 2019

Drive efficiency

to invest in the customer

offer

4

PQF cereals case study

Improved Value Index gt100bpsmore competitive

More distinctive rangemore reason to shop at Sainsburyrsquos

Reduced SKU count -20operational efficiencies

Higher cash gross profit +2 YOY

Volumes +8 operational efficiencies

41 Interim Results 201920 - November 2019

Drive efficiency

to invest in the customer

offer

4

BAU savings to offset cost inflation

Manages inflationary pressures

BAU savingsH1 201920

Procurement GNFR

Retail Technology Efficiencies

Retail HRRetail

management structures

Shrink Reduction

42 Interim Results 201920 - November 2019

Drive efficiency

to invest in the customer

offer

4

Strategic cost transformation 5 year plan

Converge Tackle fixed cost

End to end reviews

Retail Operations Marketing and Commercial Operations

Other central support

Logistics and Supply Chain

Project A

Project C

Project D

Shared Services BPO

Property strategy

Project BGNFR procurement

Capital prioritisation

Technology Digital and Corporate Services

pound250-pound350m

pound150-pound250m

pound400-pound600mExecution underway In planning Opportunities identified

pound5bn addressable cost base

43 Interim Results 201920 - November 2019

Grow connected

services

5

44 Interim Results 201920 - November 2019

Grow connected

services

5

Financial Services Priorities

To be the provider of financial services for loyal Sainsburyrsquos and Argos customers

An agile capital and cost efficient provider of simple mobile-led financial services

Vision

Objective

Priorities Reshape Simplify Strengthen

45 Interim Results 201920 - November 2019

Grow connected

services

5

Current Customer Base

Customer Credit Risk Balance Sheet Earnings

Argos Storecards 22m Prime Near Prime

Credit Cards 09m Prime

Personal Loans 05m Prime

Mortgages 9K Exit

Total Lending

Deposits 03m

Insurances 05m Very Low Risk

Travel Money 266 Sites

ATMs 1890

Financial Services reshaping the portfolio

46 Interim Results 201920 - November 2019

Grow connected

services

5

Increase connectivity and value for Group

Stop mortgage acquisition review back book options

No capital input from the Group from now1

Costincome c503 within 5 years

Double UPBT double digit ROCE within 5 years

Upstream cash within 5 years2

Financial Services key targets

Transform the cost base

Improve returns

Financial services cash generative

Reduce risk profile to Group

Stop putting cash in to Financial Services

2

4

6

3

1

5

Focus on Sainsburyrsquos customer base

1 Subject to regulatory changes requirements2 Subject to regulatory approval3 On a Group contribution basis

47 Interim Results 201920 - November 2019

Grow connected

services

5

Nectar

bull Biggest loyalty programme in the UK

bull Over 18 million collectors

bull Most recognised loyalty brand in the UK

bull Launch of Nectar digital- 21 million app users- Increase in overall Nectar participation- Increased levels of personalisation- 138000 new Nectar customers- 1 app on launch weekend

bull Coalition strengthened with addition of Esso in June 2019

48 Interim Results 201920 - November 2019

Provide a seamless customer

experience

6

49 Interim Results 201920 - November 2019

Provide a seamless customer

experience

6

Digital

bull Groceries Online sales penetration of 8- App accounts for over 20 of orders

bull 21 million digital Nectar app users

bull 14 million Argos Financial Services app downloads

bull Smartshop rollout in over 350 stores

Groceries online

Chop Chop

SmartShop

Universaldiscovery

Seamlessfinancialservices

Singlebasket

50 Interim Results 201920 - November 2019

We will help our customers live well for less

Confident in the core Integrated customer offer

One multi brand multi channel business

Strong cash generation supporting investment dividend and allowing deleverage

Financial flexibility and resilience

Sustainable cost reduction covering cost inflation and funding investment in our competitive offer

QampA

APPENDIX Interim Results 201920 - November 2019

Appendices

APPENDIX Interim Results 201920 - November 2019

Guidance for 201920

1

Spacebull Expect to open 2 new Sainsburyrsquos supermarkets and up to 15 convenience storesbull Expect to open around 25 Argos stores in Sainsburyrsquos (of which 11 are

relocations) resulting in around 305 Argos stores in supermarketsbull Expect to close 2 supermarkets around 25 convenience stores and around 20

Argos stores in FY201920 as part of announced property closure programme of 10-15 supermarkets 30-40 convenience stores and 60-70 Argos stores

Financial Servicesbull Financial services underlying operating profit expected to be cpound45m including a

cpound10m benefit as a result of a change in transfer pricing between Argos and Argos Financial Services

bull Financial Services non-underlying costs are expected to be around pound30mbull No further capital injections into the Bank are expected following pound35m in H1 201920

Depreciation and amortisationbull Expect underlying retail depreciation and amortisation of around pound12bn

including cpound500m right of use asset depreciation

CostsOperating cost inflationbull Cost inflation between 2 and 3Cost savingsbull Continue to deliver cost savings to at least offset the impact of cost inflation

Finance costsbull Net finance costs of around pound405m including pound320m lease interest in

201920 following the introduction of IFRS 16

One-off itemsbull In 201920 cash outflows as a result of items excluded from

underlying results should not exceed pound100mbull Property strategy programme one-off costs expected to be

pound230m-pound270m of which cash costs are pound30-40m

Dividendbull Sainsburyrsquos plans to change the full year dividend policy to 19x cover by

underlying earnings (versus 20x previously) to offset the dilutive (non cash) impact of IFRS 16 on underlying earnings

Capital expenditurebull Retail capital expenditure to be around pound550mbull Retail capital expenditure is expected to be around pound550m-pound600m per

annum over the medium term

Net debtbull Net debt before fair value movements on derivatives to reduce by at

least pound300m

Tax ratebull Underlying tax rate to be between 25 and 26

APPENDIX Interim Results 201920 - November 2019

Retail sales

1 Sales including VAT excluding fuel

LFL sales growth1

(10)

Sales from net new space1

04

Total sales growth1

(06)

Supermarkets2

(07)

Convenience20

Groceries Online

70

Channels

(01)(25)

(12)

2 Supermarket sales include Argos SiS sales FY 1819 16

pound139bn

pound103bnGrocery

pound30bnGeneralMerchandise

pound488mClothing

2

Chart1

201819
194
66
1

Sheet1

APPENDIX Interim Results 201920 - November 2019

Sainsburyrsquos sales area and store numbersAs at 21 September 2019

Opening figures 201920New storesClosuresReplacement storesExtensionsRefurbishments downsizesClosing figures H1 201920

Area(lsquo000 sq ft) Number

21210 -

(20)--

(17)21173

608 -(1)---

607

Supermarkets Convenience

Opening figures 201920New storesClosuresReplacement storesExtensionsRefurbishments downsizesClosing figures H1 201920

Area(lsquo000 sq ft) Number

1934 12

(19)2 --

1929

820 5

(2)1 --

824

Area(lsquo000 sq ft) Number

Total

Opening figures 201920New storesClosuresReplacement storesExtensionsRefurbishments downsizesClosing figures H1 201920

23144 12

(39)2 -

(17)23102

1428 5

(3)1 --

1431

3

APPENDIX Interim Results 201920 - November 2019

Sainsburyrsquos store estateAs at 21 September 2019

Sq ftsales area

82446

870

40001 to60000

20001 to40000

10000 to20000

Under10000 Total

Over60000

0122122

0197197

0175175

06767

824607

1431

Argos storesArgos in SainsburyrsquosArgos in HomebaseOtherArgos total store numbers

Habitat1

Collection points

594281

8-

883

16317

As at21 Sept 2019

Disposalsclosures

Newstores

As at9 March 2019

17--8

-1

(7)-

(2)-

(9)

-(36)

588288

6-

88216

282

ConvenienceSupermarketsTotal stores

Number of stores

Sq ftsales area

1929350

2279

40001 to60000

20001 to40000

10000 to20000

Under10000 Total

Over60000

-18441844

-58185818

-85018501

-46604660

19292117323102

ConvenienceSupermarketsTotal stores

Space by store size (lsquo000 sq ft)

Argos and Habitat store numbers

1 5 Habitat stores 11 Habitat stores in Sainsburys

4

APPENDIX Interim Results 201920 - November 2019

ClosureBitterne West

Sainsburyrsquos investment programme201920

Q1

Supermarkets ConvenienceNew storesMilton Keynes Brooklands District CentBromley High StLeeds Wike Ridge LaneSalford Harbour CityCanterbury High St

ReplacementMayfair Stratton St

ClosuresMayfairWarren St

Q1Q1Q1Q2Q2

Q2

Q1Q2

5

APPENDIX Interim Results 201920 - November 2019

Retail margin

Retail sales (inc VAT inc fuel)(exc VAT inc fuel)

Retail underlying EBITDAR1

Retail underlying EBITDAR margin 2

at constant fuel pricesRetail underlying operating profit3

Retail underlying operating margin 4

at constant fuel prices

1656714808

10677272

4373030

1661214856

11147575

4873333

030342

30 bps28 bps10333 bps32 bps

1 Retail underlying operating profit before net rental income of pound6 million and underlying depreciation and amortisation of pound636 million2 Retail underlying EBITDAR divided by underlying retail sales excluding VAT3 Retail underlying earnings before interest tax and Sainsburyrsquos underlying share of post-tax profit from joint ventures4 Retail underlying operating profit divided by underlying retail sales excluding VAT

poundm H1201920

H1201819

Change

6

APPENDIX Interim Results 201920 - November 2019

H1201920

H1201819

Group retail

Return on capital employed 1

Net debt to EBITDAR (times)23

Fixed charge cover (times)2

Underlying tax rate Core retail capex sales5

713126

26515

743326

25715

poundm

1 ROCE Return is defined as a 52 week rolling underlying profit before interest and tax Capital employed is defined as group net assets2 Net debt of pound6778 million includes lease obligations under IFRS 16 and perpetual securities treated as debt divided by Group underlying EBITDAR of pound2171 million calculated for a 52-week period to 21 September 20193 Group underlying EBITDAR divided by rent (both capital and interest) and net finance costs where interest on perpetual securities is treated as an underlying finance costs4 52 weeks to 22nd September 2018 is not available due to the implementation of IFRS 16 Comparatives therefore reflect the 52 weeks to 9th March 20195 Includes retail sales inc vat inc fuel

4

4

7

APPENDIX Interim Results 201920 - November 2019

Plc Board

Kevin OrsquoByrneChief Financial Officer

Mike Coupe Group Chief Executive

Dame Susan Rice Senior Independent Director

Matt BrittinNon-Executive Director

Jo HarlowNon-Executive Director

Brian CassinNon-Executive Director

David KeensNon-Executive Director

Jean Tomlin Non-Executive Director

Martin Scicluna Chairman

8

APPENDIX Interim Results 201920 - November 2019

Plc Board

Mike Coupe Group Chief Executive Officer

Skills and experienceAppointed Group Chief Executive Officer on 9 July 2014 Mike has been a member of the Operating Board since October 2004 Mike has vast retail industry experience in trading strategy marketing digital and online as well as multi-site store experience He joined Sainsburyrsquos from Big Food Group where he was a board director of Big Food Group PLC and Managing Director of Iceland Food Stores He previously worked for both Asda and Tesco PLC where he served in a variety of senior management roles

Date of appointment 1 August 2007Mike has served as an Executive Director since 1 August 2007 and as Chief Executive Officer since 9 July 2014

Committee membershipCorporate Responsibility and Sustainability Committee

Kevin OrsquoByrne Chief Financial Officer

Skills and experienceKevin brings to the Board a wealth of retail and finance experience Kevin was previously Chief Executive Officer of Poundland Group Limited until December 2016 and held executive roles at Kingfisher plc from 2008 to 2015 including Divisional Director UK China and Turkey Chief Executive Officer of BampQ UK amp Ireland and Group Finance Director He was previously Group Finance Director of Dixons Retail plc and European Finance Director of Quaker Oats He was a Non-Executive Director of Land Securities Group PLC from 2008 to September 2017 where he was Chairman of the Audit Committee and Senior Independent Director

Date of appointment 9 January 2017

Other current rolesNon-Executive Director of Greene King plc

Skills and experienceMartin brings a breadth of experience and leadership in both executive and non-executive roles His previous roles include positions as the Chairman of Great Portland Estates plc Senior Independent Director and Chair of the Audit Committee of Worldpay Inc and Non-Executive Director and Chair of the Audit Committee of Lloyds Banking Group plc He was a partner at Deloitte LLP for 26 years serving as Chairman from 1995 to 2007 where his clients included Dixons WH Smith Alliance Unichem and Cadburyrsquos

Other current rolesChairman of RSA Insurance Group plc

Martin Scicluna Chairman

Date of appointment 1 November 2018 Martin joined the Board as Chairman Designate and Non-Executive Director on 1 November 2018 He was appointed as Chairman of the Board on 10 March 2019

Committee membershipChair of the Nomination Committee

Dame Susan Rice Senior Independent Director

Skills and experienceSusan has extensive experience as a Non-Executive Director as well as in retail banking financial services leadership and sustainability Her career in retail bankingis particularly relevant to our ownership ofSainsburyrsquos Bank Previously Susan was a member of the First Ministerrsquos Council of Economic Advisors Managing Director of Lloyds Banking Group Scotland and was previously Chief Executive and then Chairman of Lloyds TSB Scotland plc She has also held a range of other non-executive directorships including at the Bank of England and SSE plc

Committee membershipChair of the Remuneration Committee and a member of the Nomination Committee

Date of appointment 1 June 2013

Other current rolesChair of Scottish Water and Business Stream Chair of the Scottish Fiscal Commission Non-Executive Director of the North American Income Trust C Hoare and Co and Senior Independent Director of the North American Income Trust

9

Other current rolesNon-Executive Director and Chairman of the Audit Committee of Centrica plc

APPENDIX Interim Results 201920 - November 2019

Plc Board

Jean Tomlin Non-Executive Director

Skills and experienceJean has extensive experience and breadth of skills in human resources and corporate responsibility Jean was formerly Director of HR Workforce and Accreditation for The London OrganisingCommittee of the Olympic and Paralympic Games where she set the strategic direction to ensure the mobilisation of the combined 200000-strong workforce including paid staff volunteers and contractors which represented the recruitment and mobilisation of the largest peacetime workforce and set the industry standard for volunteering with the highly acclaimed Games She was previously Group HR Director at Marks and Spencer Group Plc HR Director and founder member of Egg plc and Sales amp Operations Director of Prudential Direct

Date of appointment 1 January 2013

Committee membershipAudit Committee Corporate Responsibility and Sustainability Committee and Nomination Committee

David Keens Non-Executive Director

Skills and experienceDavid has extensive retail experience and knowledge of consumer facing businesses together with his core skills in finance David was formerly Group Finance Director of next plc from 1991 to 2015 and their Group Treasurer from 1986 to 1991 Previous management experience includes nine years in the UK and overseas operations of multinational food manufacturer Nabisco and prior to that seven years in the accountancy profession

Date of appointment 29 April 2015

Committee membershipChair of the Audit Committee and a member of the Nomination Committee

Other current rolesIndependent Board member of Capri Holdings Limited Non-Executive Director of Hakluyt and Chief Executive Officer of Chanzo Limited

Other current rolesNon-Executive Director Senior Independent Director and Chair of the Audit Committee of Auto Trader Group plc

Matt BrittinNon-Executive Director

Skills and experienceMatt has extensive experience of running a high profile fast moving innovative digital business Since 2015 he has been responsible for Googlersquos business and operations in Europe the Middle East and Africa and hersquos been in leadership roles at Google since 2007 Prior to that Matt spent much of his career in media and marketing with particular interests in strategy commercial development and sales performance This included commercial and digital leadership roles in UK media

Date of appointment 27 January 2011

Committee membershipNomination Committee and Remuneration Committee

Other current rolesGooglersquos President ndash Europe Middle East and Africa and Director of The Media Trust

Brian Cassin Non-Executive Director

Skills and experienceBrian brings present day experience of running a FTSE40 group and of big data and analytics ndash topics of key importance to Sainsburyrsquos Brian joined Experian plc as Chief Financial Officer in April 2012 a post he held until his appointment as Chief Executive Officer in July 2014 Prior to this Brian spent his career in investment banking at Greenhill amp Co where he was Managing Director and Partner Brian has also held various roles at Baring Brothers International and at the London Stock Exchange

Date of appointment 1 April 2016

Committee membershipAudit Committee and Nomination Committee

Other current rolesChief Executive Officer of Experian plc

10

APPENDIX Interim Results 201920 - November 2019

Plc Board

Jo Harlow Non-Executive Director

Skills and experienceJo brings a wealth of experience in consumer-facing businesses and in the telecoms and technology industry bothin the UK and internationally Jo spent 12 years in a variety of senior management roles with Nokia and Microsoft Prior to this she spent eight years at PampG and 11 years at Reebok in senior sales and marketing positions in both Europe and the US

Date of appointment 11 September 2017

Committee membershipChair of the Corporate Responsibility and Sustainability Committee and member of the Nomination Committee and Remuneration Committee

Life PresidentLord Sainsbury of Preston Candover KG

Other current rolesNon-Executive Director of InterContinental Hotels plc Non-Executive Director of Halmaplc and Member of the Supervisory Board of Ceconomy AG

11

APPENDIX Interim Results 201920 - November 2019

Operating Board

Mike Coupe Group Chief Executive

Tim FallowfieldCompany Secretary amp Corporate Services Director

Kevin OrsquoByrne Chief Financial Officer

Jim BrownChief Executive Officer of Sainsburyrsquos Bank

Paul Mills-HicksFood Commercial Director

Angie RisleyGroup HR Director

Phil JordanGroup Chief InformationOfficer

Simon RobertsRetail and Operations Director

Clo MoriartyGroup Chief Digital Officer

12

APPENDIX Interim Results 201920 - November 2019

Operating Board

Mike Coupe Group Chief ExecutiveSee Appendix page 9

Kevin OrsquoByrneChief Financial OfficerSee Appendix page 9

Tim FallowfieldCompany Secretary amp Corporate Services Director

Date of appointment September 2004

Skills and experienceTim joined Sainsburyrsquos in 2001 as Company Secretary and joined the Operating Board in September 2004 In addition to his role as Company Secretary Tim is responsible for the Corporate Services Division comprising Legal Services Data Governance Safety Shareholder Services Insurance and Central Security He chairs the Group Safety Committee and the Data Governance Committee Tim joined Sainsburyrsquos from Exelplc the global logistics company now part of DHL where he was Company Secretary and General Counsel He began his career at the international law firm Clifford Chance and is a qualified solicitor Tim is Chairman of the Disability Confident Business Leaders Group which works with Government in shaping the disability employment agenda and in raising awareness of the benefits of employing disabled people

Jim BrownCEO of Sainsburyrsquos Bank

Skills and experienceJim joined Sainsburyrsquos Bank as CEO in June 2019 and is also a member of the Sainsburyrsquos Group Operating Board He has held a number of senior international Financial Services roles - most recently for RBS in the UK as CEO of Williams and Glyn and prior to that CEO of Ulster Bank in Northern Ireland and the Republic of Ireland Before moving to Ireland he was based in Hong Kong and was CEO Retail and Commercial Banking Asia and the Middle East for RBS and ABN AMRO He has also been a member of the RBS Group Management Committee ABN AMRO Executive Group ABN AMRO Global Consumer Leadership Team and the RBSBank of China Joint Steering Committee Earlier in his career he held a number of senior executive roles for Citibank in Asia and Australia and New Zealand Jim has also held various Board positions including at Ulster Bank Saudi Hollandi Bank The Royal Bank of Scotland (China) Co Ltd and RBS (Pakistan) Ltd He is also a past President of the Institute of Banking in Ireland He is currently a Certified Bank Director

Date of appointment August 2019

Paul Mills-HicksFood Commercial Director

Skills and experiencePaul joined the Operating Board in May 2014 as Food Commercial Director having spent over ten years at Sainsburyrsquos He was closely involved in the formation and execution of the lsquoMaking Sainsburyrsquos Great Againrsquo strategy Following this he held a variety of roles in commercial strategy and finance most recently as Business Unit Director for Grocery Prior to Sainsburyrsquos Paul was European Controller at Marks and Spencer Group PLC and a Director at UBS Warburg

Date of appointment May 2014

13

APPENDIX Interim Results 201920 - November 2019

Operating Board

Angie RisleyGroup HR Director

Skills and experienceAngie was appointed Group HR Director and a member of the Operating Board in January 2013 with responsibility for human resources Angie is also a Director of Sainsburyrsquos Bank plc Angie was most recently Non-Executive Director and Chairman of the Remuneration Committee of Serco plc and prior to this was Group HR Director of Lloyds Banking Group and an Executive Director of Whitbread PLC with responsibility for HR and Corporate Social Responsibility Angie is currently Non-Executive Director and Chair of the Remuneration Committee at Smith amp Nephew plc

Date of appointment January 2013

Phil JordanGroup Chief Information Officer

Skills and experiencePhil joined the Board in January 2018 and has brought a fresh globalperspective on technology to the Operating Board in addition to a wealth of experience in digital data and business transformation Prior to joining Sainsburyrsquos Phil had a long and successful track record in telecommunications Most recently he was Global Chief Information Officer at Telefonica overseeing Digital Transformation and Information Technology and prior to that was Chief Information Officer for Vodafone UKIreland Phil has worked as a Non-Executive Advisor on Technology in the Investment amp Retail Banking sector and is currently a Non-Executive Director of TalkTalk Telecom Group PLC and chairs its Cyber-Security Committee

Date of appointment January 2018

Simon RobertsRetail and Operations Director

Skills and experienceSimon joined Sainsburyrsquos and the Operating Board in July 2017 as Central Retail amp Operations Director responsible for Stores Central operation and Logistics In his previous role he was Executive Vice President of Walgreens Boots Alliance and President of Boots with responsibility for commercial and retail operations across the UK and Ireland Prior to Boots Simon was at Marks and Spencer Group PLC where he held operational and customer leadership roles across stores divisions and central operations Simon is also the Non-Executive Chairman at the Institute ofCustomer Service

Date of appointment July 2017

Clodagh MoriartyGroup Chief Digital Officer

Skills and experienceClodagh was appointed Group Chief Digital Officer in June 2018 Clodagh leads the delivery of a consistent and first-rate digital experience for customers across Sainsburyrsquos Argos and Sainsburyrsquos BankClodagh joined Sainsburyrsquos in 2010 from Bain amp Co management consultants where she had gained experience working on a broad range of projects across multiple sectors and countries Following two years as Head of Strategy at Sainsburyrsquosshe moved into Food Commercial as Category Manager for Meal Solutions and then became Head of Online Trading spanning Food General Merchandise and Clothing before being promoted to Director of Online in 2016 In this role Clodagh was instrumental in driving innovation within Groceries Online and launching new initiatives including SmartShop and Chop Chop

Date of appointment June 2018

14

APPENDIX Interim Results 201920 - November 2019

Supplementary financial details

3 Financial calendarQ3 trading statement(15 weeks to 4 January 2020)

Preliminary results(52 weeks to 7 March 2020)

8 January 2020

30 April 2020

1 Weighted average number of shares

The interim dividend datesOrdinary shares

Ex-dividend 14 November 2019Record 15 November 2019Payment 20 December 2019

H1 201920 22074m (24613m diluted)

H1 201819 21959m (24646m diluted) InterimFinalTotal

2 Dividend

201920

33p 31p79p

110p

201819

15

APPENDIX Interim Results 201920 - November 2019

Contacts

24

James CollinsHead of Investor RelationsTel + 44 (0) 20 7695 7112JamesCollinssainsburyscouk

Susie LynskeyInvestor Relations ManagerTel + 44 (0) 20 7695 0889SusieLynskeysainsburyscouk

Glyn DaviesInvestor Relations AssistantTel + 44 (0) 20 7695 0259GlynDaviessainsburyscouk

wwwj-sainsburycoukJ Sainsbury plc 33 Holborn London EC1N 2HT

Irene GalvanInvestor Relations AnalystTel + 44 (0) 20 7695 2762IreneGalvansainsburyscouk

  • Slide Number 1
  • Slide Number 2
  • Financial overview
  • Group performance overview
  • Retail sales
  • Sales performance versus market
  • Financial services
  • Financial services
  • Items excluded from underlying results
  • Retail capital expenditure
  • Pensions
  • Retail free cash flow
  • Balance sheet targets
  • Summary and Outlook
  • Slide Number 15
  • Key industry challenges
  • We will help our customers live well for less
  • Our strategy
  • Slide Number 19
  • Value brand investment
  • Lower prices on key volume lines
  • We continue to be less dependent on promotions
  • Improved grocery value
  • Slide Number 24
  • Category tier performance
  • Premium private label
  • Distinctive brands
  • Beauty Rollout
  • Our values make us different
  • Argos category and range focus
  • Clothing
  • Slide Number 32
  • Channels Supermarkets
  • Store investments driving customer satisfaction
  • Channels Convenience
  • Channels Groceries Online
  • Channels Argos
  • Slide Number 38
  • Product Quality Framework helps us fund investment
  • PQF cereals case study
  • BAU savings to offset cost inflation
  • Strategic cost transformation 5 year plan
  • Slide Number 43
  • Financial Services Priorities
  • Financial Services reshaping the portfolio
  • Financial Services key targets
  • Nectar
  • Slide Number 48
  • Digital
  • We will help our customers live well for less
  • Slide Number 51
  • Slide Number 52
  • Guidance for 201920
  • Retail sales
  • Sainsburyrsquos sales area and store numbers
  • Sainsburyrsquos store estate
  • Sainsburyrsquos investment programme
  • Retail margin
  • Group retail
  • Plc Board
  • Plc Board
  • Plc Board
  • Plc Board
  • Operating Board
  • Operating Board
  • Operating Board
  • Supplementary financial details
  • Contacts
Column1 201819
Grocery 19
GM 7
Clothing 1
To resize chart data range drag lower right corner of range
Grocery
GM
Clothing
Page 3: Interim Results 17/18 - Sainsbury's/media/Files/S... · 3 Interim Results 2019/20 - November 2019. Financial overview • First period reporting on an inc. IFRS 16 basis - Material

3 Interim Results 201920 - November 2019

Financial overview

bull First period reporting on an inc IFRS 16 basis- Material impacts on depreciation finance costs and net debt

bull UPBT pound238m (H1 201819 pound279m)- Phasing of cost savings weather higher marketing costs- Delivering on our cost ambitions

bull Financial services profits up pound4m Modest underlying decline offset by change in transfer pricing

bull pound229m charges excluded from underlying profit- Largely non-cash relating to property strategy programme

bull Strong retail free cash flow generation of pound698m

bull New longer term asset-backed pension plan agreed

bull Interim dividend of 33p +6

4 Interim Results 201920 - November 2019

Group performance overview

Underlying resultsGroup sales (inc VAT)Retail operating profitFinancial Services operating profitUnderlying interest costsUnderlying profit before taxUnderlying basic EPSDividend per share

Statutory resultsItems excluded from underlying resultsProfit for the financial period before taxBasic EPS

ChangeH1

201920H1

2018191poundm

021025

415166

3392na

16884487

16(228)

27994p31p

(172)10751p

16856437

20(219)

23879p33p

(229)9

(22)p

1 H1 201819 restated for IFRS 16

5 Interim Results 201920 - November 2019

Retail sales

1 Sales including VAT excluding fuel

Expect to open 2 new Sainsburys supermarkets and up to 15 convenience stores

Expect to open around 25 Argos stores in Sainsburyrsquos (of which 11 are relocations) resulting in around 305 Argos stores in supermarkets

Expect to close 2 supermarkets around 25 convenience stores and around 20 Argos stores in FY201920 as part of announced property closure programme of 10-15 supermarkets 30-40 convenience stores and 60-70 Argos stores

201920 FY Guidance33

(45)

(20)

(31)

06(05)

Q1 Q2

98

502615(02)(11)

Grocery GeneralMerchandise

Clothing

Q1 Q2 Q1Q2

Convenience GroceriesOnline

Supermarkets

Q1 Q2 Q1 Q2 Q1 Q2

LFL sales growth1(10)

New space1304

Total sales growth1

(06)

2 Supermarket sales include Argos stores in Sainsburyrsquos sales3 Sales from net new space

6 Interim Results 201920 - November 2019

Sales performance versus market

GROCERY Volume growth1

Argos YoY

BRC YoY (excluding Argos)FY

201819H1

201920

ARGOS Sales growth v BRC2

CLOTHING Value Growth (YOY)3

Sainsburyrsquos

Total market

22 Aug 18 22 Sep 19

1 Kantar unit growth Q1 11 March ndash 30 June 2019 Q2 1 July 2019 ndash 22 September 20192 Argos v BRC non-food non-clothing market 52 weeks to 21 September 20193 Kantar World Panel 24 we 22nd September 2019

GROCERY Volume growth1

-4

-3

-2

-1

0

1

Q11920

Tesco

Asda

MorrisonsSainsburyrsquos

Totalgrocers Q2

1920

7 Interim Results 201920 - November 2019

Financial servicesTransfer pricing benefit FY guidance unchanged

ChangeH1

201920H1

201819poundm0

251918

85

100 bps 50 bps30 bps

100 bps100 bps

22616

pound62bnpound56bn195m210m

714016

127157

Total income1

Underlying operating profitCustomer lending2

Customer depositsActive customers - BankActive customers - Argos FS3

Costincome ratioNet interest margin4

Bad debt as a percentage of lending5

CET 1 ratio6

Total capital ratio7

22720

pound74bnpound66bn210m220m

703513

137167

3 Prior year restated

4 Net interest receivable average interest-bearing assets 5 Bad debt expense average net lending

1 Net interest net commission and other operating income

6 Common equity tier 1 capital risk-weighted assets2 Amounts due from customers at the Balance Sheet date in respect

of loans mortgages credit cards and store cards net of provisions

201920 FY Guidance Financial services underlying operating profit

expected to be cpound45m including a cpound10m benefit as a result of a change in transfer pricing between Argos and Argos Financial Services

Financial Services non-underlying costs are expected to be around pound30m

No further capital injections into the Bank are expected following pound35m in H1 201920

08 0814 1917

19

3029

Personal loansCredit cardsMortgagesStorecards

FY 201819

7470

HY 201920

Customer assets (poundbn)

7 Total capital risk-weighted assets

8 Interim Results 201920 - November 2019

ChangeH1

201920H1

201819poundm

Financial services

Metrics inc AFS1

3100 bps40 bps

316663

Total Financial Services UPBTCostincome ratioROCE2

306759

1 H1 201819 restated for IFRS 162 Calculated on a post-tax basis Comparative reflects the 52 weeks to 9th March 2019 as the 52 weeks to 22 September 2018 cannot be calculated on a consistent basis due to changes in accounting standards

9 Interim Results 201920 - November 2019

H1201920

H1201819

Items excluded from underlying results

Property strategy programmeRetail restructuring programmeFinancial Services transition and otherArgos integration costsAsda transaction costsOtherTotal

(203)(25)(15)

--

14 (229)

-(69)(40)(25)(17)(21)

(172)

poundm In 201920 cash outflows as a

result of items excluded from underlying results should not exceed pound100m

Property strategy programme one-off costs expected to be pound230m-pound270m (of which pound30m-pound40m cash)

Sainsburyrsquos Bank Financial Services non-

underlying costs are expected to be around pound30m

201920 FY Guidance

10 Interim Results 201920 - November 2019

Retail capital expenditure

H1201920

H1201819

Core retail capital expenditureArgos integration capexRetail capital expenditure

248 -

248

24331

274

poundm Retail capital expenditure to

be around pound550m

Retail capital expenditure is expected to be around pound550m-pound600m per annum over the medium term

201920 FY Guidance

Core retail capital expenditure

MaintenanceGrowthEfficiency

pound243m201819

pound248m201920

11 Interim Results 201920 - November 2019

Pensions

Outcome

bull 2018 triennial valuation deficit down to pound538m from pound1055m in 2015

bull Greater asset-backed security for the Scheme

bull Immediate cash payments reduced

bull Reduced risk of over funding and trapped cash

Agreed long term sustainable and flexible funding plan

Annual cash contribution reduces by cpound50m

Annual cash commitment

under old plan

201920 202021 202122 202223

124

48

98

7669

12 Interim Results 201920 - November 2019

Retail free cash flow

2 Interest paid net of interest received interest elements of obligations under finance lease payments and dividends paid on perpetual securities

3 Excludes Argos integration capital expenditure

1 Operating cash flow before changes in working capital and pension contributions

4 Other non-cash includes new leases and lease modifications and fair value movements on derivatives linked to borrowings

Adjusted operating cash flow before changes in working capital1

Decrease in working capital

Pension contribution net interest paid2 corporation tax paidNet cash generated from operating activitiesCash capital expenditure before strategic capex3

Proceeds from disposal of property plant and equipmentRepayments of lease obligations and right-of-use assets direct costsBank capital injectionsDividends and distributions received from JVs net of capital injectionsRetail free cash flowDividends paid on ordinary sharesArgos integration capital expenditure

Repayment of borrowings other non-cash and net interest movements4

Movement in net debt5

Opening net debt including perpetual securities as debtClosing net debt including perpetual securities as debt

Of whichLease LiabilitiesNet Debt excluding Lease Liabilities

poundm ndash Restated for IFRS 161029

296

(279)1046

(243)34

(231)-11

617 (156)

(31)

-

430(7575)(7145)

(5873)(1272)

H1 201819Restated

H1 201920

1034 289

(282)1041 (248)

54 (232)

(35)118

698 (174)

-

44

568(7346)(6778)

(5770)(1008)

201920 FY Guidance

5 Net debt definition now excludes derivatives not linked to borrowings and includes perpetual securities as debt

Capital injections into the Bank are expected to be pound35m

Proceeds from disposal of property are expected to be in line with 201819

Expect underlying retail depreciation and amortisation of around pound12bn including cpound500m right of use asset depreciation

Net debt before fair value movements on derivatives to reduce by at least pound300m

Net finance costs of around pound405m including pound320m lease interest in 201920 following the introduction of IFRS 16

13 Interim Results 201920 - November 2019

1 Net debt definition now excludes derivatives not linked to borrowings and includes perpetual securities as debt2 Net debt (inc perpetual securities) on a post-IFRS 16 basis divided by Group underlying EBITDAR We previously disclosed

adjusted Net debt EBITDAR but net debt on a post-IFRS 16 basis now includes lease liabilities3 FY1819 Net Debt exc Leases of pound1522m compares to the previously reported Net Debt of pound1636m less pound(122)m of finance leases plus pound8m other (predominantly derivatives no longer reported within net debt)

Balance sheet targets

bull Net debt reduction of at least pound750m over the next three years

bull Medium leverage reduction targets- Net debtEBITDAR2 less than 3x

bull Dividend policy changed to 19x underlying eps cover versus 20x

- Adjusting for the impact of IFRS 16

FY1819

Net debt exc Lease liabilities1 (poundm)

FY1516

2125

15223

FY2122

(750)

Target

c800

H1201920

FY201819

Net DebtOf which lease liabilitiesNet Debt exc leases1

(6778) (5770) (1008)

(7346) (5824) (1522)3

poundm

(603)

14 Interim Results 201920 - November 2019

Summary and Outlook

bull Grocery sales improving relative to the market

bull General Merchandise and Clothing outperforming a difficult market

bull H1 profits down- Phasing of cost savings weather higher marketing costs

bull H2 profits will benefit from- Annualisation of colleague wage increases - Normalisation of weather comparatives and marketing costs

bull Material impact of property strategy programme exceptionals (largely non-cash)

bull Strong free cash flow generation

bull On track to deliver non-lease net debt reduction of at least pound750m over the next three years

Mike CoupeChief Executive Officer

16 Interim Results 201920 - November 2019

Key industry challenges

DigitisationGrowth of the discounters

pound

Low to no market growth

17 Interim Results 201920 - November 2019

We will help our customers live well for less

Confident in the core Integrated customer offer

One multi brand multi channel business

Strong cash generation supporting investment dividend and allowing deleverage

Financial flexibility and resilience

Sustainable cost reduction covering cost inflation and funding investment in our competitive offer

18 Interim Results 201920 - November 2019

Our strategy

To help our customers live well for less

Metrics Colleague engagement Customer satisfaction Volume share Profitability Free cash flow ROCE

Purpose

Priorities

Provide a seamless customer

experience

6

Drive efficiency

to invest in the customer

offer

4

Make shopping

convenient supported by great service

3

Offer distinctive products and new

categories

2

Be competitive

on price

1

Grow connected

services

5

19 Interim Results 201920 - November 2019

Be competitive

on price

1

20 Interim Results 201920 - November 2019

Be competitive

on price

1

Value brand investment

Sainsburyrsquos Meat Fish amp Poultry Value Own Label1

Gains

Losses

Incremental Switching within Sainsburyrsquos

Dec 17 Oct 19

+2Sales

+4Volume

Bread Investing across Own Label Tiers120+ EPP SKUs launched in H1 200 by end 201920

Repackaged and NPD within Premium

New Owned Brand Replacing Basics

NPD within Core+ Responding in Growth Areas

Repackaged Core bySainsburyrsquos

New

New

Improved

Improved

1 Kantar 12 we 6 October 2019 ndash rolling 12 weeks switching within total Market MFP

21 Interim Results 201920 - November 2019

Be competitive

on price

1

Lower prices on key volume lines

In-Store Volume Returns Examples

Chicken Wings 1kg+12 Volume

pound170was pound210

pound050Only

White Pittas x6+15 Volume

Chestnut Mushrooms 250g+45 Volume

pound080Only

1 Pre wave 3 lockdown (started 24th March to 15th June 19) YoY 2 Last 6 weeks since wave 4 lockdown (started 28th August 19) YoY

-4

0

4

8

12

16

-6 -5 -4 -3 -2 -1 0 1 2 3 4 5 6

Change in volumes ()

Pre1 Post2

22 Interim Results 201920 - November 2019

Be competitive

on price

1

We continue to be less dependent on promotions

230 228

207 209

Sainsburyrsquos Promotional Participation

1819 1920 19201819

Morrisons

Sainsburyrsquos

Tesco

Asda

Spend on Deal1

Q1 Q2

1 Source Nielsen 4 weekly data to 21 September 2019

10

20

30

4040

30

20

10Sep Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep

2018 2019

H1 1920

H1 1920 AVERAGE

34 31

22 21

23 Interim Results 201920 - November 2019

Be competitive

on price

1

Improved grocery value

Base Price Index 2

-1

0

1

2

3

Grocery inflation (Kantar)1

-960bps

-550bps

Commodity VI 2

Aug 17 Jan 18 Jun 18 Nov 18 Apr 19 Oct 19

2004 2007 2010 2013 2016 2019

Morrisons

Sainsburyrsquos

Tesco

Asda

Total Market

Mar Apr May Jun Jul Aug Sep Oct2019

1 Kantar City Reads to Oct 20192 Sainsburyrsquos value index based on Brandview SKU matching data to Oct 2019

24 Interim Results 201920 - November 2019

Offer distinctive products and new

categories

2

25 Interim Results 201920 - November 2019

Offer distinctive products and new

categories

2

Category tier performance

YoY value share change by tier

12 weeks to September 2019

-03

01

-01

-18

52 weeks to March 2019

Branded

PremiumOwn Brand

Branded

StandardOwn Brand

EconomyOwn Brand

02

-08

-04

00PremiumOwn Brand

StandardOwn Brand

EconomyOwn Brand

Source Nielsen Panel Total FMCG Market Universe Total outlets 52wks data to 9 March 2019 and 12wks data to 21 Sept 2019

26 Interim Results 201920 - November 2019

Offer distinctive products and new

categories

2

Premium private label

Taste the Difference re-launch

bull Over 350 products new repackaged or reformulated

bull Premium ready meals growth now outperforming the market

41

25 2419

Sainsburys Morrisons Tesco Asda

Premium Own Label volume share

Source Nielsen Panel Total FMCG 28 weeks data to 21 September 2019 Premium Own Label share of sales by retailer

27 Interim Results 201920 - November 2019

Offer distinctive products and new

categories

2

Distinctive brands

bull 57 of customers have bought Distinctive Brands since launch

bull On track for pound100m incremental sales

bull 37 new brands in H1 across Fresh and Grocery

bull lsquoTaste of the Futurersquo bays launched in 70 stores- 67 incremental sales

Leon

bull 3 year exclusive partnership

bull 14 products launched

28 Interim Results 201920 - November 2019

Offer distinctive products and new

categories

2

Beauty Rollout

bull Now rolled out to over 60 stores- Sales up over 40

bull Customer numbers up 7

bull Spend per customer up 25

bull Beauty range doubled 1200 additional lines

bull Double digit growth differential against the market

29 Interim Results 201920 - November 2019

Offer distinctive products and new

categories

2

Our values make us different

bull Committed to reduce plastic packaging by 50 by 2025

bull First retailer to remove single use plastic produce and bakery bags from our stores

- Launching reusable bags in fruit and veg aisles

bull Investing in our loose produce offer

bull Removed black plastic trays from ready meals

bull Fresh water stands in cafeacutes for customers to refill bottles

UKrsquos first major retailer to make significant commitment to reduce plastic

30 Interim Results 201920 - November 2019

Offer distinctive products and new

categories

2

Argos category and range focus

bull Availability improvement- Argos master range reduced by c30 over 3 years- Eliminating duplication removing low value items- Better availability of key lines in store

bull Rebalancing into higher margin categories- Gaining share in Furniture1

- Higher quality lines introduced - Increase in weekend delivery slots - Changing customer perceptions

1 GfK Markets 6 months ended 31st August 2019

31 Interim Results 201920 - November 2019

Offer distinctive products and new

categories

2

Clothing

bull Strong market share gains

bull Tu online- Sales +52 - 800000+ new customers +31 YoY

bull Margin rate improvement- Better buying and markdown management

bull lsquoWork Itrsquo campaign - New seasonal high quality value-led work wear ranges

32 Interim Results 201920 - November 2019

Make shopping

convenient supported by great service

3

33 Interim Results 201920 - November 2019

Make shopping

convenient supported by great service

3

Channels Supermarkets

Investing in stores

bull Over 870000 sq ft space repurposed since FY 201415

bull Tailored targeted investment

bull Significant step-up in 201920- Investing in 450+ supermarkets- 172 delivered in H1

1617 1718 1819

Supermarkets Trading intensity1

1 Supermarkets inc GMampC and Argos stores in Sainsburyrsquos

34 Interim Results 201920 - November 2019

Make shopping

convenient supported by great service

3

Store investments driving customer satisfaction

Source Lettuce Know in-store programme Supermarkets only 4 weeks to 121019 YOY

Checkoutexperience

Smartshopbull 200+ handset stores

- average sales participation c15- best stores gt25

bull 160+ app-only (hybrid) stores

Self checkoutsbull 2600+ upgrades bull 10 improvement in speed

Availability of products

Connected colleaguesbull Technology driving efficiency

and availabilitybull Replenishment + stock apps

Core investment

Store fabric upgradesbull 70 stores in H1bull 250 by year end

Ease of Checkout Speed of Checkout

4861

26Availability of products

Overall satisfaction in core investment stores

14

35 Interim Results 201920 - November 2019

Make shopping

convenient supported by great service

3

Channels Convenience

bull 2 year capital light programme resetting range space and pricing

- 158 stores reset in H1- On track to deliver 200 in FY1920- Around 15 SKUs standard to each store

bull Upgraded Self Checkouts in 69 Convenience stores- Improved customer satisfaction - Ease of checkout up 72 YoY- Speed of checkout up 62 YoY

2nd

5th

Value for Money Spent1

1 Lettuce Know Competitor Benchmarking Survey Convenience July 2019 vs Feb 20192 Lettuce Know in-store survey Week 31 201920 Lettuce Know

Sources

Knowledge of colleagues

Speed of checkout

Friendliness of colleagues

Ease of checkout

Availability of colleagues

Customer satisfaction (total)

Q2 1819 Q4 1819 Q1 1920 Q2 1920Q3 18193 Lettuce Know Q2 1920

Improved perceptions vs competitors

Strong and improving customer satisfaction3

2nd

3rd

Variety of Items1

36 Interim Results 201920 - November 2019

Make shopping

convenient supported by great service

3

Channels Groceries Online

bull Sales growth 7

bull Same day delivery now covers nearly 60 of UK households

bull Groceries Online app accounts for over 20 of orders

bull Extended delivery slots

bull Bagless deliveries

500

600

700

800

900

H1201516

H1201617

H1201718

H1201819

H1201920

70

80

7269

70

Sales and YOY growth ratespoundm

37 Interim Results 201920 - November 2019

Make shopping

convenient supported by great service

3

Channels Argos

Strong Fast Track growth

bull Fast Track collection growth 14 YoY

bull Fast Track delivery growth 5 YoY

166

660

657

216

Old formatsDigital Stores

H1 201920

AtAcquisition

Digital store investments

bull 176 Digital conversions and 15 full store refreshes in H1

bull Majority of remaining stores to be converted to digital in H2

bull Pay Browse in 362 stores versus 162 at year end

0

20

40

60

80

100

Walk-in Check and Reserve Home DeliveryFast Track Click amp Collect Fast Track Home Delivery

0

20

40

60

80

100 Fast track15

201617 H1 201920

Fast track24

Walk-in43

Walk-in36

38 Interim Results 201920 - November 2019

Drive efficiency

to invest in the customer

offer

4

39 Interim Results 201920 - November 2019

Drive efficiency

to invest in the customer

offer

4

Product Quality Framework helps us fund investment

PQF activity to date covers

49of food volume

Improved Value Indexmore competitive

More distinctive range more reason to shop at Sainsburyrsquos

Reduced SKU countoperational efficiencies

Cash gross profit +35

Increased salesvolume intensityoperational efficiencies

40 Interim Results 201920 - November 2019

Drive efficiency

to invest in the customer

offer

4

PQF cereals case study

Improved Value Index gt100bpsmore competitive

More distinctive rangemore reason to shop at Sainsburyrsquos

Reduced SKU count -20operational efficiencies

Higher cash gross profit +2 YOY

Volumes +8 operational efficiencies

41 Interim Results 201920 - November 2019

Drive efficiency

to invest in the customer

offer

4

BAU savings to offset cost inflation

Manages inflationary pressures

BAU savingsH1 201920

Procurement GNFR

Retail Technology Efficiencies

Retail HRRetail

management structures

Shrink Reduction

42 Interim Results 201920 - November 2019

Drive efficiency

to invest in the customer

offer

4

Strategic cost transformation 5 year plan

Converge Tackle fixed cost

End to end reviews

Retail Operations Marketing and Commercial Operations

Other central support

Logistics and Supply Chain

Project A

Project C

Project D

Shared Services BPO

Property strategy

Project BGNFR procurement

Capital prioritisation

Technology Digital and Corporate Services

pound250-pound350m

pound150-pound250m

pound400-pound600mExecution underway In planning Opportunities identified

pound5bn addressable cost base

43 Interim Results 201920 - November 2019

Grow connected

services

5

44 Interim Results 201920 - November 2019

Grow connected

services

5

Financial Services Priorities

To be the provider of financial services for loyal Sainsburyrsquos and Argos customers

An agile capital and cost efficient provider of simple mobile-led financial services

Vision

Objective

Priorities Reshape Simplify Strengthen

45 Interim Results 201920 - November 2019

Grow connected

services

5

Current Customer Base

Customer Credit Risk Balance Sheet Earnings

Argos Storecards 22m Prime Near Prime

Credit Cards 09m Prime

Personal Loans 05m Prime

Mortgages 9K Exit

Total Lending

Deposits 03m

Insurances 05m Very Low Risk

Travel Money 266 Sites

ATMs 1890

Financial Services reshaping the portfolio

46 Interim Results 201920 - November 2019

Grow connected

services

5

Increase connectivity and value for Group

Stop mortgage acquisition review back book options

No capital input from the Group from now1

Costincome c503 within 5 years

Double UPBT double digit ROCE within 5 years

Upstream cash within 5 years2

Financial Services key targets

Transform the cost base

Improve returns

Financial services cash generative

Reduce risk profile to Group

Stop putting cash in to Financial Services

2

4

6

3

1

5

Focus on Sainsburyrsquos customer base

1 Subject to regulatory changes requirements2 Subject to regulatory approval3 On a Group contribution basis

47 Interim Results 201920 - November 2019

Grow connected

services

5

Nectar

bull Biggest loyalty programme in the UK

bull Over 18 million collectors

bull Most recognised loyalty brand in the UK

bull Launch of Nectar digital- 21 million app users- Increase in overall Nectar participation- Increased levels of personalisation- 138000 new Nectar customers- 1 app on launch weekend

bull Coalition strengthened with addition of Esso in June 2019

48 Interim Results 201920 - November 2019

Provide a seamless customer

experience

6

49 Interim Results 201920 - November 2019

Provide a seamless customer

experience

6

Digital

bull Groceries Online sales penetration of 8- App accounts for over 20 of orders

bull 21 million digital Nectar app users

bull 14 million Argos Financial Services app downloads

bull Smartshop rollout in over 350 stores

Groceries online

Chop Chop

SmartShop

Universaldiscovery

Seamlessfinancialservices

Singlebasket

50 Interim Results 201920 - November 2019

We will help our customers live well for less

Confident in the core Integrated customer offer

One multi brand multi channel business

Strong cash generation supporting investment dividend and allowing deleverage

Financial flexibility and resilience

Sustainable cost reduction covering cost inflation and funding investment in our competitive offer

QampA

APPENDIX Interim Results 201920 - November 2019

Appendices

APPENDIX Interim Results 201920 - November 2019

Guidance for 201920

1

Spacebull Expect to open 2 new Sainsburyrsquos supermarkets and up to 15 convenience storesbull Expect to open around 25 Argos stores in Sainsburyrsquos (of which 11 are

relocations) resulting in around 305 Argos stores in supermarketsbull Expect to close 2 supermarkets around 25 convenience stores and around 20

Argos stores in FY201920 as part of announced property closure programme of 10-15 supermarkets 30-40 convenience stores and 60-70 Argos stores

Financial Servicesbull Financial services underlying operating profit expected to be cpound45m including a

cpound10m benefit as a result of a change in transfer pricing between Argos and Argos Financial Services

bull Financial Services non-underlying costs are expected to be around pound30mbull No further capital injections into the Bank are expected following pound35m in H1 201920

Depreciation and amortisationbull Expect underlying retail depreciation and amortisation of around pound12bn

including cpound500m right of use asset depreciation

CostsOperating cost inflationbull Cost inflation between 2 and 3Cost savingsbull Continue to deliver cost savings to at least offset the impact of cost inflation

Finance costsbull Net finance costs of around pound405m including pound320m lease interest in

201920 following the introduction of IFRS 16

One-off itemsbull In 201920 cash outflows as a result of items excluded from

underlying results should not exceed pound100mbull Property strategy programme one-off costs expected to be

pound230m-pound270m of which cash costs are pound30-40m

Dividendbull Sainsburyrsquos plans to change the full year dividend policy to 19x cover by

underlying earnings (versus 20x previously) to offset the dilutive (non cash) impact of IFRS 16 on underlying earnings

Capital expenditurebull Retail capital expenditure to be around pound550mbull Retail capital expenditure is expected to be around pound550m-pound600m per

annum over the medium term

Net debtbull Net debt before fair value movements on derivatives to reduce by at

least pound300m

Tax ratebull Underlying tax rate to be between 25 and 26

APPENDIX Interim Results 201920 - November 2019

Retail sales

1 Sales including VAT excluding fuel

LFL sales growth1

(10)

Sales from net new space1

04

Total sales growth1

(06)

Supermarkets2

(07)

Convenience20

Groceries Online

70

Channels

(01)(25)

(12)

2 Supermarket sales include Argos SiS sales FY 1819 16

pound139bn

pound103bnGrocery

pound30bnGeneralMerchandise

pound488mClothing

2

Chart1

201819
194
66
1

Sheet1

APPENDIX Interim Results 201920 - November 2019

Sainsburyrsquos sales area and store numbersAs at 21 September 2019

Opening figures 201920New storesClosuresReplacement storesExtensionsRefurbishments downsizesClosing figures H1 201920

Area(lsquo000 sq ft) Number

21210 -

(20)--

(17)21173

608 -(1)---

607

Supermarkets Convenience

Opening figures 201920New storesClosuresReplacement storesExtensionsRefurbishments downsizesClosing figures H1 201920

Area(lsquo000 sq ft) Number

1934 12

(19)2 --

1929

820 5

(2)1 --

824

Area(lsquo000 sq ft) Number

Total

Opening figures 201920New storesClosuresReplacement storesExtensionsRefurbishments downsizesClosing figures H1 201920

23144 12

(39)2 -

(17)23102

1428 5

(3)1 --

1431

3

APPENDIX Interim Results 201920 - November 2019

Sainsburyrsquos store estateAs at 21 September 2019

Sq ftsales area

82446

870

40001 to60000

20001 to40000

10000 to20000

Under10000 Total

Over60000

0122122

0197197

0175175

06767

824607

1431

Argos storesArgos in SainsburyrsquosArgos in HomebaseOtherArgos total store numbers

Habitat1

Collection points

594281

8-

883

16317

As at21 Sept 2019

Disposalsclosures

Newstores

As at9 March 2019

17--8

-1

(7)-

(2)-

(9)

-(36)

588288

6-

88216

282

ConvenienceSupermarketsTotal stores

Number of stores

Sq ftsales area

1929350

2279

40001 to60000

20001 to40000

10000 to20000

Under10000 Total

Over60000

-18441844

-58185818

-85018501

-46604660

19292117323102

ConvenienceSupermarketsTotal stores

Space by store size (lsquo000 sq ft)

Argos and Habitat store numbers

1 5 Habitat stores 11 Habitat stores in Sainsburys

4

APPENDIX Interim Results 201920 - November 2019

ClosureBitterne West

Sainsburyrsquos investment programme201920

Q1

Supermarkets ConvenienceNew storesMilton Keynes Brooklands District CentBromley High StLeeds Wike Ridge LaneSalford Harbour CityCanterbury High St

ReplacementMayfair Stratton St

ClosuresMayfairWarren St

Q1Q1Q1Q2Q2

Q2

Q1Q2

5

APPENDIX Interim Results 201920 - November 2019

Retail margin

Retail sales (inc VAT inc fuel)(exc VAT inc fuel)

Retail underlying EBITDAR1

Retail underlying EBITDAR margin 2

at constant fuel pricesRetail underlying operating profit3

Retail underlying operating margin 4

at constant fuel prices

1656714808

10677272

4373030

1661214856

11147575

4873333

030342

30 bps28 bps10333 bps32 bps

1 Retail underlying operating profit before net rental income of pound6 million and underlying depreciation and amortisation of pound636 million2 Retail underlying EBITDAR divided by underlying retail sales excluding VAT3 Retail underlying earnings before interest tax and Sainsburyrsquos underlying share of post-tax profit from joint ventures4 Retail underlying operating profit divided by underlying retail sales excluding VAT

poundm H1201920

H1201819

Change

6

APPENDIX Interim Results 201920 - November 2019

H1201920

H1201819

Group retail

Return on capital employed 1

Net debt to EBITDAR (times)23

Fixed charge cover (times)2

Underlying tax rate Core retail capex sales5

713126

26515

743326

25715

poundm

1 ROCE Return is defined as a 52 week rolling underlying profit before interest and tax Capital employed is defined as group net assets2 Net debt of pound6778 million includes lease obligations under IFRS 16 and perpetual securities treated as debt divided by Group underlying EBITDAR of pound2171 million calculated for a 52-week period to 21 September 20193 Group underlying EBITDAR divided by rent (both capital and interest) and net finance costs where interest on perpetual securities is treated as an underlying finance costs4 52 weeks to 22nd September 2018 is not available due to the implementation of IFRS 16 Comparatives therefore reflect the 52 weeks to 9th March 20195 Includes retail sales inc vat inc fuel

4

4

7

APPENDIX Interim Results 201920 - November 2019

Plc Board

Kevin OrsquoByrneChief Financial Officer

Mike Coupe Group Chief Executive

Dame Susan Rice Senior Independent Director

Matt BrittinNon-Executive Director

Jo HarlowNon-Executive Director

Brian CassinNon-Executive Director

David KeensNon-Executive Director

Jean Tomlin Non-Executive Director

Martin Scicluna Chairman

8

APPENDIX Interim Results 201920 - November 2019

Plc Board

Mike Coupe Group Chief Executive Officer

Skills and experienceAppointed Group Chief Executive Officer on 9 July 2014 Mike has been a member of the Operating Board since October 2004 Mike has vast retail industry experience in trading strategy marketing digital and online as well as multi-site store experience He joined Sainsburyrsquos from Big Food Group where he was a board director of Big Food Group PLC and Managing Director of Iceland Food Stores He previously worked for both Asda and Tesco PLC where he served in a variety of senior management roles

Date of appointment 1 August 2007Mike has served as an Executive Director since 1 August 2007 and as Chief Executive Officer since 9 July 2014

Committee membershipCorporate Responsibility and Sustainability Committee

Kevin OrsquoByrne Chief Financial Officer

Skills and experienceKevin brings to the Board a wealth of retail and finance experience Kevin was previously Chief Executive Officer of Poundland Group Limited until December 2016 and held executive roles at Kingfisher plc from 2008 to 2015 including Divisional Director UK China and Turkey Chief Executive Officer of BampQ UK amp Ireland and Group Finance Director He was previously Group Finance Director of Dixons Retail plc and European Finance Director of Quaker Oats He was a Non-Executive Director of Land Securities Group PLC from 2008 to September 2017 where he was Chairman of the Audit Committee and Senior Independent Director

Date of appointment 9 January 2017

Other current rolesNon-Executive Director of Greene King plc

Skills and experienceMartin brings a breadth of experience and leadership in both executive and non-executive roles His previous roles include positions as the Chairman of Great Portland Estates plc Senior Independent Director and Chair of the Audit Committee of Worldpay Inc and Non-Executive Director and Chair of the Audit Committee of Lloyds Banking Group plc He was a partner at Deloitte LLP for 26 years serving as Chairman from 1995 to 2007 where his clients included Dixons WH Smith Alliance Unichem and Cadburyrsquos

Other current rolesChairman of RSA Insurance Group plc

Martin Scicluna Chairman

Date of appointment 1 November 2018 Martin joined the Board as Chairman Designate and Non-Executive Director on 1 November 2018 He was appointed as Chairman of the Board on 10 March 2019

Committee membershipChair of the Nomination Committee

Dame Susan Rice Senior Independent Director

Skills and experienceSusan has extensive experience as a Non-Executive Director as well as in retail banking financial services leadership and sustainability Her career in retail bankingis particularly relevant to our ownership ofSainsburyrsquos Bank Previously Susan was a member of the First Ministerrsquos Council of Economic Advisors Managing Director of Lloyds Banking Group Scotland and was previously Chief Executive and then Chairman of Lloyds TSB Scotland plc She has also held a range of other non-executive directorships including at the Bank of England and SSE plc

Committee membershipChair of the Remuneration Committee and a member of the Nomination Committee

Date of appointment 1 June 2013

Other current rolesChair of Scottish Water and Business Stream Chair of the Scottish Fiscal Commission Non-Executive Director of the North American Income Trust C Hoare and Co and Senior Independent Director of the North American Income Trust

9

Other current rolesNon-Executive Director and Chairman of the Audit Committee of Centrica plc

APPENDIX Interim Results 201920 - November 2019

Plc Board

Jean Tomlin Non-Executive Director

Skills and experienceJean has extensive experience and breadth of skills in human resources and corporate responsibility Jean was formerly Director of HR Workforce and Accreditation for The London OrganisingCommittee of the Olympic and Paralympic Games where she set the strategic direction to ensure the mobilisation of the combined 200000-strong workforce including paid staff volunteers and contractors which represented the recruitment and mobilisation of the largest peacetime workforce and set the industry standard for volunteering with the highly acclaimed Games She was previously Group HR Director at Marks and Spencer Group Plc HR Director and founder member of Egg plc and Sales amp Operations Director of Prudential Direct

Date of appointment 1 January 2013

Committee membershipAudit Committee Corporate Responsibility and Sustainability Committee and Nomination Committee

David Keens Non-Executive Director

Skills and experienceDavid has extensive retail experience and knowledge of consumer facing businesses together with his core skills in finance David was formerly Group Finance Director of next plc from 1991 to 2015 and their Group Treasurer from 1986 to 1991 Previous management experience includes nine years in the UK and overseas operations of multinational food manufacturer Nabisco and prior to that seven years in the accountancy profession

Date of appointment 29 April 2015

Committee membershipChair of the Audit Committee and a member of the Nomination Committee

Other current rolesIndependent Board member of Capri Holdings Limited Non-Executive Director of Hakluyt and Chief Executive Officer of Chanzo Limited

Other current rolesNon-Executive Director Senior Independent Director and Chair of the Audit Committee of Auto Trader Group plc

Matt BrittinNon-Executive Director

Skills and experienceMatt has extensive experience of running a high profile fast moving innovative digital business Since 2015 he has been responsible for Googlersquos business and operations in Europe the Middle East and Africa and hersquos been in leadership roles at Google since 2007 Prior to that Matt spent much of his career in media and marketing with particular interests in strategy commercial development and sales performance This included commercial and digital leadership roles in UK media

Date of appointment 27 January 2011

Committee membershipNomination Committee and Remuneration Committee

Other current rolesGooglersquos President ndash Europe Middle East and Africa and Director of The Media Trust

Brian Cassin Non-Executive Director

Skills and experienceBrian brings present day experience of running a FTSE40 group and of big data and analytics ndash topics of key importance to Sainsburyrsquos Brian joined Experian plc as Chief Financial Officer in April 2012 a post he held until his appointment as Chief Executive Officer in July 2014 Prior to this Brian spent his career in investment banking at Greenhill amp Co where he was Managing Director and Partner Brian has also held various roles at Baring Brothers International and at the London Stock Exchange

Date of appointment 1 April 2016

Committee membershipAudit Committee and Nomination Committee

Other current rolesChief Executive Officer of Experian plc

10

APPENDIX Interim Results 201920 - November 2019

Plc Board

Jo Harlow Non-Executive Director

Skills and experienceJo brings a wealth of experience in consumer-facing businesses and in the telecoms and technology industry bothin the UK and internationally Jo spent 12 years in a variety of senior management roles with Nokia and Microsoft Prior to this she spent eight years at PampG and 11 years at Reebok in senior sales and marketing positions in both Europe and the US

Date of appointment 11 September 2017

Committee membershipChair of the Corporate Responsibility and Sustainability Committee and member of the Nomination Committee and Remuneration Committee

Life PresidentLord Sainsbury of Preston Candover KG

Other current rolesNon-Executive Director of InterContinental Hotels plc Non-Executive Director of Halmaplc and Member of the Supervisory Board of Ceconomy AG

11

APPENDIX Interim Results 201920 - November 2019

Operating Board

Mike Coupe Group Chief Executive

Tim FallowfieldCompany Secretary amp Corporate Services Director

Kevin OrsquoByrne Chief Financial Officer

Jim BrownChief Executive Officer of Sainsburyrsquos Bank

Paul Mills-HicksFood Commercial Director

Angie RisleyGroup HR Director

Phil JordanGroup Chief InformationOfficer

Simon RobertsRetail and Operations Director

Clo MoriartyGroup Chief Digital Officer

12

APPENDIX Interim Results 201920 - November 2019

Operating Board

Mike Coupe Group Chief ExecutiveSee Appendix page 9

Kevin OrsquoByrneChief Financial OfficerSee Appendix page 9

Tim FallowfieldCompany Secretary amp Corporate Services Director

Date of appointment September 2004

Skills and experienceTim joined Sainsburyrsquos in 2001 as Company Secretary and joined the Operating Board in September 2004 In addition to his role as Company Secretary Tim is responsible for the Corporate Services Division comprising Legal Services Data Governance Safety Shareholder Services Insurance and Central Security He chairs the Group Safety Committee and the Data Governance Committee Tim joined Sainsburyrsquos from Exelplc the global logistics company now part of DHL where he was Company Secretary and General Counsel He began his career at the international law firm Clifford Chance and is a qualified solicitor Tim is Chairman of the Disability Confident Business Leaders Group which works with Government in shaping the disability employment agenda and in raising awareness of the benefits of employing disabled people

Jim BrownCEO of Sainsburyrsquos Bank

Skills and experienceJim joined Sainsburyrsquos Bank as CEO in June 2019 and is also a member of the Sainsburyrsquos Group Operating Board He has held a number of senior international Financial Services roles - most recently for RBS in the UK as CEO of Williams and Glyn and prior to that CEO of Ulster Bank in Northern Ireland and the Republic of Ireland Before moving to Ireland he was based in Hong Kong and was CEO Retail and Commercial Banking Asia and the Middle East for RBS and ABN AMRO He has also been a member of the RBS Group Management Committee ABN AMRO Executive Group ABN AMRO Global Consumer Leadership Team and the RBSBank of China Joint Steering Committee Earlier in his career he held a number of senior executive roles for Citibank in Asia and Australia and New Zealand Jim has also held various Board positions including at Ulster Bank Saudi Hollandi Bank The Royal Bank of Scotland (China) Co Ltd and RBS (Pakistan) Ltd He is also a past President of the Institute of Banking in Ireland He is currently a Certified Bank Director

Date of appointment August 2019

Paul Mills-HicksFood Commercial Director

Skills and experiencePaul joined the Operating Board in May 2014 as Food Commercial Director having spent over ten years at Sainsburyrsquos He was closely involved in the formation and execution of the lsquoMaking Sainsburyrsquos Great Againrsquo strategy Following this he held a variety of roles in commercial strategy and finance most recently as Business Unit Director for Grocery Prior to Sainsburyrsquos Paul was European Controller at Marks and Spencer Group PLC and a Director at UBS Warburg

Date of appointment May 2014

13

APPENDIX Interim Results 201920 - November 2019

Operating Board

Angie RisleyGroup HR Director

Skills and experienceAngie was appointed Group HR Director and a member of the Operating Board in January 2013 with responsibility for human resources Angie is also a Director of Sainsburyrsquos Bank plc Angie was most recently Non-Executive Director and Chairman of the Remuneration Committee of Serco plc and prior to this was Group HR Director of Lloyds Banking Group and an Executive Director of Whitbread PLC with responsibility for HR and Corporate Social Responsibility Angie is currently Non-Executive Director and Chair of the Remuneration Committee at Smith amp Nephew plc

Date of appointment January 2013

Phil JordanGroup Chief Information Officer

Skills and experiencePhil joined the Board in January 2018 and has brought a fresh globalperspective on technology to the Operating Board in addition to a wealth of experience in digital data and business transformation Prior to joining Sainsburyrsquos Phil had a long and successful track record in telecommunications Most recently he was Global Chief Information Officer at Telefonica overseeing Digital Transformation and Information Technology and prior to that was Chief Information Officer for Vodafone UKIreland Phil has worked as a Non-Executive Advisor on Technology in the Investment amp Retail Banking sector and is currently a Non-Executive Director of TalkTalk Telecom Group PLC and chairs its Cyber-Security Committee

Date of appointment January 2018

Simon RobertsRetail and Operations Director

Skills and experienceSimon joined Sainsburyrsquos and the Operating Board in July 2017 as Central Retail amp Operations Director responsible for Stores Central operation and Logistics In his previous role he was Executive Vice President of Walgreens Boots Alliance and President of Boots with responsibility for commercial and retail operations across the UK and Ireland Prior to Boots Simon was at Marks and Spencer Group PLC where he held operational and customer leadership roles across stores divisions and central operations Simon is also the Non-Executive Chairman at the Institute ofCustomer Service

Date of appointment July 2017

Clodagh MoriartyGroup Chief Digital Officer

Skills and experienceClodagh was appointed Group Chief Digital Officer in June 2018 Clodagh leads the delivery of a consistent and first-rate digital experience for customers across Sainsburyrsquos Argos and Sainsburyrsquos BankClodagh joined Sainsburyrsquos in 2010 from Bain amp Co management consultants where she had gained experience working on a broad range of projects across multiple sectors and countries Following two years as Head of Strategy at Sainsburyrsquosshe moved into Food Commercial as Category Manager for Meal Solutions and then became Head of Online Trading spanning Food General Merchandise and Clothing before being promoted to Director of Online in 2016 In this role Clodagh was instrumental in driving innovation within Groceries Online and launching new initiatives including SmartShop and Chop Chop

Date of appointment June 2018

14

APPENDIX Interim Results 201920 - November 2019

Supplementary financial details

3 Financial calendarQ3 trading statement(15 weeks to 4 January 2020)

Preliminary results(52 weeks to 7 March 2020)

8 January 2020

30 April 2020

1 Weighted average number of shares

The interim dividend datesOrdinary shares

Ex-dividend 14 November 2019Record 15 November 2019Payment 20 December 2019

H1 201920 22074m (24613m diluted)

H1 201819 21959m (24646m diluted) InterimFinalTotal

2 Dividend

201920

33p 31p79p

110p

201819

15

APPENDIX Interim Results 201920 - November 2019

Contacts

24

James CollinsHead of Investor RelationsTel + 44 (0) 20 7695 7112JamesCollinssainsburyscouk

Susie LynskeyInvestor Relations ManagerTel + 44 (0) 20 7695 0889SusieLynskeysainsburyscouk

Glyn DaviesInvestor Relations AssistantTel + 44 (0) 20 7695 0259GlynDaviessainsburyscouk

wwwj-sainsburycoukJ Sainsbury plc 33 Holborn London EC1N 2HT

Irene GalvanInvestor Relations AnalystTel + 44 (0) 20 7695 2762IreneGalvansainsburyscouk

  • Slide Number 1
  • Slide Number 2
  • Financial overview
  • Group performance overview
  • Retail sales
  • Sales performance versus market
  • Financial services
  • Financial services
  • Items excluded from underlying results
  • Retail capital expenditure
  • Pensions
  • Retail free cash flow
  • Balance sheet targets
  • Summary and Outlook
  • Slide Number 15
  • Key industry challenges
  • We will help our customers live well for less
  • Our strategy
  • Slide Number 19
  • Value brand investment
  • Lower prices on key volume lines
  • We continue to be less dependent on promotions
  • Improved grocery value
  • Slide Number 24
  • Category tier performance
  • Premium private label
  • Distinctive brands
  • Beauty Rollout
  • Our values make us different
  • Argos category and range focus
  • Clothing
  • Slide Number 32
  • Channels Supermarkets
  • Store investments driving customer satisfaction
  • Channels Convenience
  • Channels Groceries Online
  • Channels Argos
  • Slide Number 38
  • Product Quality Framework helps us fund investment
  • PQF cereals case study
  • BAU savings to offset cost inflation
  • Strategic cost transformation 5 year plan
  • Slide Number 43
  • Financial Services Priorities
  • Financial Services reshaping the portfolio
  • Financial Services key targets
  • Nectar
  • Slide Number 48
  • Digital
  • We will help our customers live well for less
  • Slide Number 51
  • Slide Number 52
  • Guidance for 201920
  • Retail sales
  • Sainsburyrsquos sales area and store numbers
  • Sainsburyrsquos store estate
  • Sainsburyrsquos investment programme
  • Retail margin
  • Group retail
  • Plc Board
  • Plc Board
  • Plc Board
  • Plc Board
  • Operating Board
  • Operating Board
  • Operating Board
  • Supplementary financial details
  • Contacts
Column1 201819
Grocery 19
GM 7
Clothing 1
To resize chart data range drag lower right corner of range
Grocery
GM
Clothing
Page 4: Interim Results 17/18 - Sainsbury's/media/Files/S... · 3 Interim Results 2019/20 - November 2019. Financial overview • First period reporting on an inc. IFRS 16 basis - Material

4 Interim Results 201920 - November 2019

Group performance overview

Underlying resultsGroup sales (inc VAT)Retail operating profitFinancial Services operating profitUnderlying interest costsUnderlying profit before taxUnderlying basic EPSDividend per share

Statutory resultsItems excluded from underlying resultsProfit for the financial period before taxBasic EPS

ChangeH1

201920H1

2018191poundm

021025

415166

3392na

16884487

16(228)

27994p31p

(172)10751p

16856437

20(219)

23879p33p

(229)9

(22)p

1 H1 201819 restated for IFRS 16

5 Interim Results 201920 - November 2019

Retail sales

1 Sales including VAT excluding fuel

Expect to open 2 new Sainsburys supermarkets and up to 15 convenience stores

Expect to open around 25 Argos stores in Sainsburyrsquos (of which 11 are relocations) resulting in around 305 Argos stores in supermarkets

Expect to close 2 supermarkets around 25 convenience stores and around 20 Argos stores in FY201920 as part of announced property closure programme of 10-15 supermarkets 30-40 convenience stores and 60-70 Argos stores

201920 FY Guidance33

(45)

(20)

(31)

06(05)

Q1 Q2

98

502615(02)(11)

Grocery GeneralMerchandise

Clothing

Q1 Q2 Q1Q2

Convenience GroceriesOnline

Supermarkets

Q1 Q2 Q1 Q2 Q1 Q2

LFL sales growth1(10)

New space1304

Total sales growth1

(06)

2 Supermarket sales include Argos stores in Sainsburyrsquos sales3 Sales from net new space

6 Interim Results 201920 - November 2019

Sales performance versus market

GROCERY Volume growth1

Argos YoY

BRC YoY (excluding Argos)FY

201819H1

201920

ARGOS Sales growth v BRC2

CLOTHING Value Growth (YOY)3

Sainsburyrsquos

Total market

22 Aug 18 22 Sep 19

1 Kantar unit growth Q1 11 March ndash 30 June 2019 Q2 1 July 2019 ndash 22 September 20192 Argos v BRC non-food non-clothing market 52 weeks to 21 September 20193 Kantar World Panel 24 we 22nd September 2019

GROCERY Volume growth1

-4

-3

-2

-1

0

1

Q11920

Tesco

Asda

MorrisonsSainsburyrsquos

Totalgrocers Q2

1920

7 Interim Results 201920 - November 2019

Financial servicesTransfer pricing benefit FY guidance unchanged

ChangeH1

201920H1

201819poundm0

251918

85

100 bps 50 bps30 bps

100 bps100 bps

22616

pound62bnpound56bn195m210m

714016

127157

Total income1

Underlying operating profitCustomer lending2

Customer depositsActive customers - BankActive customers - Argos FS3

Costincome ratioNet interest margin4

Bad debt as a percentage of lending5

CET 1 ratio6

Total capital ratio7

22720

pound74bnpound66bn210m220m

703513

137167

3 Prior year restated

4 Net interest receivable average interest-bearing assets 5 Bad debt expense average net lending

1 Net interest net commission and other operating income

6 Common equity tier 1 capital risk-weighted assets2 Amounts due from customers at the Balance Sheet date in respect

of loans mortgages credit cards and store cards net of provisions

201920 FY Guidance Financial services underlying operating profit

expected to be cpound45m including a cpound10m benefit as a result of a change in transfer pricing between Argos and Argos Financial Services

Financial Services non-underlying costs are expected to be around pound30m

No further capital injections into the Bank are expected following pound35m in H1 201920

08 0814 1917

19

3029

Personal loansCredit cardsMortgagesStorecards

FY 201819

7470

HY 201920

Customer assets (poundbn)

7 Total capital risk-weighted assets

8 Interim Results 201920 - November 2019

ChangeH1

201920H1

201819poundm

Financial services

Metrics inc AFS1

3100 bps40 bps

316663

Total Financial Services UPBTCostincome ratioROCE2

306759

1 H1 201819 restated for IFRS 162 Calculated on a post-tax basis Comparative reflects the 52 weeks to 9th March 2019 as the 52 weeks to 22 September 2018 cannot be calculated on a consistent basis due to changes in accounting standards

9 Interim Results 201920 - November 2019

H1201920

H1201819

Items excluded from underlying results

Property strategy programmeRetail restructuring programmeFinancial Services transition and otherArgos integration costsAsda transaction costsOtherTotal

(203)(25)(15)

--

14 (229)

-(69)(40)(25)(17)(21)

(172)

poundm In 201920 cash outflows as a

result of items excluded from underlying results should not exceed pound100m

Property strategy programme one-off costs expected to be pound230m-pound270m (of which pound30m-pound40m cash)

Sainsburyrsquos Bank Financial Services non-

underlying costs are expected to be around pound30m

201920 FY Guidance

10 Interim Results 201920 - November 2019

Retail capital expenditure

H1201920

H1201819

Core retail capital expenditureArgos integration capexRetail capital expenditure

248 -

248

24331

274

poundm Retail capital expenditure to

be around pound550m

Retail capital expenditure is expected to be around pound550m-pound600m per annum over the medium term

201920 FY Guidance

Core retail capital expenditure

MaintenanceGrowthEfficiency

pound243m201819

pound248m201920

11 Interim Results 201920 - November 2019

Pensions

Outcome

bull 2018 triennial valuation deficit down to pound538m from pound1055m in 2015

bull Greater asset-backed security for the Scheme

bull Immediate cash payments reduced

bull Reduced risk of over funding and trapped cash

Agreed long term sustainable and flexible funding plan

Annual cash contribution reduces by cpound50m

Annual cash commitment

under old plan

201920 202021 202122 202223

124

48

98

7669

12 Interim Results 201920 - November 2019

Retail free cash flow

2 Interest paid net of interest received interest elements of obligations under finance lease payments and dividends paid on perpetual securities

3 Excludes Argos integration capital expenditure

1 Operating cash flow before changes in working capital and pension contributions

4 Other non-cash includes new leases and lease modifications and fair value movements on derivatives linked to borrowings

Adjusted operating cash flow before changes in working capital1

Decrease in working capital

Pension contribution net interest paid2 corporation tax paidNet cash generated from operating activitiesCash capital expenditure before strategic capex3

Proceeds from disposal of property plant and equipmentRepayments of lease obligations and right-of-use assets direct costsBank capital injectionsDividends and distributions received from JVs net of capital injectionsRetail free cash flowDividends paid on ordinary sharesArgos integration capital expenditure

Repayment of borrowings other non-cash and net interest movements4

Movement in net debt5

Opening net debt including perpetual securities as debtClosing net debt including perpetual securities as debt

Of whichLease LiabilitiesNet Debt excluding Lease Liabilities

poundm ndash Restated for IFRS 161029

296

(279)1046

(243)34

(231)-11

617 (156)

(31)

-

430(7575)(7145)

(5873)(1272)

H1 201819Restated

H1 201920

1034 289

(282)1041 (248)

54 (232)

(35)118

698 (174)

-

44

568(7346)(6778)

(5770)(1008)

201920 FY Guidance

5 Net debt definition now excludes derivatives not linked to borrowings and includes perpetual securities as debt

Capital injections into the Bank are expected to be pound35m

Proceeds from disposal of property are expected to be in line with 201819

Expect underlying retail depreciation and amortisation of around pound12bn including cpound500m right of use asset depreciation

Net debt before fair value movements on derivatives to reduce by at least pound300m

Net finance costs of around pound405m including pound320m lease interest in 201920 following the introduction of IFRS 16

13 Interim Results 201920 - November 2019

1 Net debt definition now excludes derivatives not linked to borrowings and includes perpetual securities as debt2 Net debt (inc perpetual securities) on a post-IFRS 16 basis divided by Group underlying EBITDAR We previously disclosed

adjusted Net debt EBITDAR but net debt on a post-IFRS 16 basis now includes lease liabilities3 FY1819 Net Debt exc Leases of pound1522m compares to the previously reported Net Debt of pound1636m less pound(122)m of finance leases plus pound8m other (predominantly derivatives no longer reported within net debt)

Balance sheet targets

bull Net debt reduction of at least pound750m over the next three years

bull Medium leverage reduction targets- Net debtEBITDAR2 less than 3x

bull Dividend policy changed to 19x underlying eps cover versus 20x

- Adjusting for the impact of IFRS 16

FY1819

Net debt exc Lease liabilities1 (poundm)

FY1516

2125

15223

FY2122

(750)

Target

c800

H1201920

FY201819

Net DebtOf which lease liabilitiesNet Debt exc leases1

(6778) (5770) (1008)

(7346) (5824) (1522)3

poundm

(603)

14 Interim Results 201920 - November 2019

Summary and Outlook

bull Grocery sales improving relative to the market

bull General Merchandise and Clothing outperforming a difficult market

bull H1 profits down- Phasing of cost savings weather higher marketing costs

bull H2 profits will benefit from- Annualisation of colleague wage increases - Normalisation of weather comparatives and marketing costs

bull Material impact of property strategy programme exceptionals (largely non-cash)

bull Strong free cash flow generation

bull On track to deliver non-lease net debt reduction of at least pound750m over the next three years

Mike CoupeChief Executive Officer

16 Interim Results 201920 - November 2019

Key industry challenges

DigitisationGrowth of the discounters

pound

Low to no market growth

17 Interim Results 201920 - November 2019

We will help our customers live well for less

Confident in the core Integrated customer offer

One multi brand multi channel business

Strong cash generation supporting investment dividend and allowing deleverage

Financial flexibility and resilience

Sustainable cost reduction covering cost inflation and funding investment in our competitive offer

18 Interim Results 201920 - November 2019

Our strategy

To help our customers live well for less

Metrics Colleague engagement Customer satisfaction Volume share Profitability Free cash flow ROCE

Purpose

Priorities

Provide a seamless customer

experience

6

Drive efficiency

to invest in the customer

offer

4

Make shopping

convenient supported by great service

3

Offer distinctive products and new

categories

2

Be competitive

on price

1

Grow connected

services

5

19 Interim Results 201920 - November 2019

Be competitive

on price

1

20 Interim Results 201920 - November 2019

Be competitive

on price

1

Value brand investment

Sainsburyrsquos Meat Fish amp Poultry Value Own Label1

Gains

Losses

Incremental Switching within Sainsburyrsquos

Dec 17 Oct 19

+2Sales

+4Volume

Bread Investing across Own Label Tiers120+ EPP SKUs launched in H1 200 by end 201920

Repackaged and NPD within Premium

New Owned Brand Replacing Basics

NPD within Core+ Responding in Growth Areas

Repackaged Core bySainsburyrsquos

New

New

Improved

Improved

1 Kantar 12 we 6 October 2019 ndash rolling 12 weeks switching within total Market MFP

21 Interim Results 201920 - November 2019

Be competitive

on price

1

Lower prices on key volume lines

In-Store Volume Returns Examples

Chicken Wings 1kg+12 Volume

pound170was pound210

pound050Only

White Pittas x6+15 Volume

Chestnut Mushrooms 250g+45 Volume

pound080Only

1 Pre wave 3 lockdown (started 24th March to 15th June 19) YoY 2 Last 6 weeks since wave 4 lockdown (started 28th August 19) YoY

-4

0

4

8

12

16

-6 -5 -4 -3 -2 -1 0 1 2 3 4 5 6

Change in volumes ()

Pre1 Post2

22 Interim Results 201920 - November 2019

Be competitive

on price

1

We continue to be less dependent on promotions

230 228

207 209

Sainsburyrsquos Promotional Participation

1819 1920 19201819

Morrisons

Sainsburyrsquos

Tesco

Asda

Spend on Deal1

Q1 Q2

1 Source Nielsen 4 weekly data to 21 September 2019

10

20

30

4040

30

20

10Sep Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep

2018 2019

H1 1920

H1 1920 AVERAGE

34 31

22 21

23 Interim Results 201920 - November 2019

Be competitive

on price

1

Improved grocery value

Base Price Index 2

-1

0

1

2

3

Grocery inflation (Kantar)1

-960bps

-550bps

Commodity VI 2

Aug 17 Jan 18 Jun 18 Nov 18 Apr 19 Oct 19

2004 2007 2010 2013 2016 2019

Morrisons

Sainsburyrsquos

Tesco

Asda

Total Market

Mar Apr May Jun Jul Aug Sep Oct2019

1 Kantar City Reads to Oct 20192 Sainsburyrsquos value index based on Brandview SKU matching data to Oct 2019

24 Interim Results 201920 - November 2019

Offer distinctive products and new

categories

2

25 Interim Results 201920 - November 2019

Offer distinctive products and new

categories

2

Category tier performance

YoY value share change by tier

12 weeks to September 2019

-03

01

-01

-18

52 weeks to March 2019

Branded

PremiumOwn Brand

Branded

StandardOwn Brand

EconomyOwn Brand

02

-08

-04

00PremiumOwn Brand

StandardOwn Brand

EconomyOwn Brand

Source Nielsen Panel Total FMCG Market Universe Total outlets 52wks data to 9 March 2019 and 12wks data to 21 Sept 2019

26 Interim Results 201920 - November 2019

Offer distinctive products and new

categories

2

Premium private label

Taste the Difference re-launch

bull Over 350 products new repackaged or reformulated

bull Premium ready meals growth now outperforming the market

41

25 2419

Sainsburys Morrisons Tesco Asda

Premium Own Label volume share

Source Nielsen Panel Total FMCG 28 weeks data to 21 September 2019 Premium Own Label share of sales by retailer

27 Interim Results 201920 - November 2019

Offer distinctive products and new

categories

2

Distinctive brands

bull 57 of customers have bought Distinctive Brands since launch

bull On track for pound100m incremental sales

bull 37 new brands in H1 across Fresh and Grocery

bull lsquoTaste of the Futurersquo bays launched in 70 stores- 67 incremental sales

Leon

bull 3 year exclusive partnership

bull 14 products launched

28 Interim Results 201920 - November 2019

Offer distinctive products and new

categories

2

Beauty Rollout

bull Now rolled out to over 60 stores- Sales up over 40

bull Customer numbers up 7

bull Spend per customer up 25

bull Beauty range doubled 1200 additional lines

bull Double digit growth differential against the market

29 Interim Results 201920 - November 2019

Offer distinctive products and new

categories

2

Our values make us different

bull Committed to reduce plastic packaging by 50 by 2025

bull First retailer to remove single use plastic produce and bakery bags from our stores

- Launching reusable bags in fruit and veg aisles

bull Investing in our loose produce offer

bull Removed black plastic trays from ready meals

bull Fresh water stands in cafeacutes for customers to refill bottles

UKrsquos first major retailer to make significant commitment to reduce plastic

30 Interim Results 201920 - November 2019

Offer distinctive products and new

categories

2

Argos category and range focus

bull Availability improvement- Argos master range reduced by c30 over 3 years- Eliminating duplication removing low value items- Better availability of key lines in store

bull Rebalancing into higher margin categories- Gaining share in Furniture1

- Higher quality lines introduced - Increase in weekend delivery slots - Changing customer perceptions

1 GfK Markets 6 months ended 31st August 2019

31 Interim Results 201920 - November 2019

Offer distinctive products and new

categories

2

Clothing

bull Strong market share gains

bull Tu online- Sales +52 - 800000+ new customers +31 YoY

bull Margin rate improvement- Better buying and markdown management

bull lsquoWork Itrsquo campaign - New seasonal high quality value-led work wear ranges

32 Interim Results 201920 - November 2019

Make shopping

convenient supported by great service

3

33 Interim Results 201920 - November 2019

Make shopping

convenient supported by great service

3

Channels Supermarkets

Investing in stores

bull Over 870000 sq ft space repurposed since FY 201415

bull Tailored targeted investment

bull Significant step-up in 201920- Investing in 450+ supermarkets- 172 delivered in H1

1617 1718 1819

Supermarkets Trading intensity1

1 Supermarkets inc GMampC and Argos stores in Sainsburyrsquos

34 Interim Results 201920 - November 2019

Make shopping

convenient supported by great service

3

Store investments driving customer satisfaction

Source Lettuce Know in-store programme Supermarkets only 4 weeks to 121019 YOY

Checkoutexperience

Smartshopbull 200+ handset stores

- average sales participation c15- best stores gt25

bull 160+ app-only (hybrid) stores

Self checkoutsbull 2600+ upgrades bull 10 improvement in speed

Availability of products

Connected colleaguesbull Technology driving efficiency

and availabilitybull Replenishment + stock apps

Core investment

Store fabric upgradesbull 70 stores in H1bull 250 by year end

Ease of Checkout Speed of Checkout

4861

26Availability of products

Overall satisfaction in core investment stores

14

35 Interim Results 201920 - November 2019

Make shopping

convenient supported by great service

3

Channels Convenience

bull 2 year capital light programme resetting range space and pricing

- 158 stores reset in H1- On track to deliver 200 in FY1920- Around 15 SKUs standard to each store

bull Upgraded Self Checkouts in 69 Convenience stores- Improved customer satisfaction - Ease of checkout up 72 YoY- Speed of checkout up 62 YoY

2nd

5th

Value for Money Spent1

1 Lettuce Know Competitor Benchmarking Survey Convenience July 2019 vs Feb 20192 Lettuce Know in-store survey Week 31 201920 Lettuce Know

Sources

Knowledge of colleagues

Speed of checkout

Friendliness of colleagues

Ease of checkout

Availability of colleagues

Customer satisfaction (total)

Q2 1819 Q4 1819 Q1 1920 Q2 1920Q3 18193 Lettuce Know Q2 1920

Improved perceptions vs competitors

Strong and improving customer satisfaction3

2nd

3rd

Variety of Items1

36 Interim Results 201920 - November 2019

Make shopping

convenient supported by great service

3

Channels Groceries Online

bull Sales growth 7

bull Same day delivery now covers nearly 60 of UK households

bull Groceries Online app accounts for over 20 of orders

bull Extended delivery slots

bull Bagless deliveries

500

600

700

800

900

H1201516

H1201617

H1201718

H1201819

H1201920

70

80

7269

70

Sales and YOY growth ratespoundm

37 Interim Results 201920 - November 2019

Make shopping

convenient supported by great service

3

Channels Argos

Strong Fast Track growth

bull Fast Track collection growth 14 YoY

bull Fast Track delivery growth 5 YoY

166

660

657

216

Old formatsDigital Stores

H1 201920

AtAcquisition

Digital store investments

bull 176 Digital conversions and 15 full store refreshes in H1

bull Majority of remaining stores to be converted to digital in H2

bull Pay Browse in 362 stores versus 162 at year end

0

20

40

60

80

100

Walk-in Check and Reserve Home DeliveryFast Track Click amp Collect Fast Track Home Delivery

0

20

40

60

80

100 Fast track15

201617 H1 201920

Fast track24

Walk-in43

Walk-in36

38 Interim Results 201920 - November 2019

Drive efficiency

to invest in the customer

offer

4

39 Interim Results 201920 - November 2019

Drive efficiency

to invest in the customer

offer

4

Product Quality Framework helps us fund investment

PQF activity to date covers

49of food volume

Improved Value Indexmore competitive

More distinctive range more reason to shop at Sainsburyrsquos

Reduced SKU countoperational efficiencies

Cash gross profit +35

Increased salesvolume intensityoperational efficiencies

40 Interim Results 201920 - November 2019

Drive efficiency

to invest in the customer

offer

4

PQF cereals case study

Improved Value Index gt100bpsmore competitive

More distinctive rangemore reason to shop at Sainsburyrsquos

Reduced SKU count -20operational efficiencies

Higher cash gross profit +2 YOY

Volumes +8 operational efficiencies

41 Interim Results 201920 - November 2019

Drive efficiency

to invest in the customer

offer

4

BAU savings to offset cost inflation

Manages inflationary pressures

BAU savingsH1 201920

Procurement GNFR

Retail Technology Efficiencies

Retail HRRetail

management structures

Shrink Reduction

42 Interim Results 201920 - November 2019

Drive efficiency

to invest in the customer

offer

4

Strategic cost transformation 5 year plan

Converge Tackle fixed cost

End to end reviews

Retail Operations Marketing and Commercial Operations

Other central support

Logistics and Supply Chain

Project A

Project C

Project D

Shared Services BPO

Property strategy

Project BGNFR procurement

Capital prioritisation

Technology Digital and Corporate Services

pound250-pound350m

pound150-pound250m

pound400-pound600mExecution underway In planning Opportunities identified

pound5bn addressable cost base

43 Interim Results 201920 - November 2019

Grow connected

services

5

44 Interim Results 201920 - November 2019

Grow connected

services

5

Financial Services Priorities

To be the provider of financial services for loyal Sainsburyrsquos and Argos customers

An agile capital and cost efficient provider of simple mobile-led financial services

Vision

Objective

Priorities Reshape Simplify Strengthen

45 Interim Results 201920 - November 2019

Grow connected

services

5

Current Customer Base

Customer Credit Risk Balance Sheet Earnings

Argos Storecards 22m Prime Near Prime

Credit Cards 09m Prime

Personal Loans 05m Prime

Mortgages 9K Exit

Total Lending

Deposits 03m

Insurances 05m Very Low Risk

Travel Money 266 Sites

ATMs 1890

Financial Services reshaping the portfolio

46 Interim Results 201920 - November 2019

Grow connected

services

5

Increase connectivity and value for Group

Stop mortgage acquisition review back book options

No capital input from the Group from now1

Costincome c503 within 5 years

Double UPBT double digit ROCE within 5 years

Upstream cash within 5 years2

Financial Services key targets

Transform the cost base

Improve returns

Financial services cash generative

Reduce risk profile to Group

Stop putting cash in to Financial Services

2

4

6

3

1

5

Focus on Sainsburyrsquos customer base

1 Subject to regulatory changes requirements2 Subject to regulatory approval3 On a Group contribution basis

47 Interim Results 201920 - November 2019

Grow connected

services

5

Nectar

bull Biggest loyalty programme in the UK

bull Over 18 million collectors

bull Most recognised loyalty brand in the UK

bull Launch of Nectar digital- 21 million app users- Increase in overall Nectar participation- Increased levels of personalisation- 138000 new Nectar customers- 1 app on launch weekend

bull Coalition strengthened with addition of Esso in June 2019

48 Interim Results 201920 - November 2019

Provide a seamless customer

experience

6

49 Interim Results 201920 - November 2019

Provide a seamless customer

experience

6

Digital

bull Groceries Online sales penetration of 8- App accounts for over 20 of orders

bull 21 million digital Nectar app users

bull 14 million Argos Financial Services app downloads

bull Smartshop rollout in over 350 stores

Groceries online

Chop Chop

SmartShop

Universaldiscovery

Seamlessfinancialservices

Singlebasket

50 Interim Results 201920 - November 2019

We will help our customers live well for less

Confident in the core Integrated customer offer

One multi brand multi channel business

Strong cash generation supporting investment dividend and allowing deleverage

Financial flexibility and resilience

Sustainable cost reduction covering cost inflation and funding investment in our competitive offer

QampA

APPENDIX Interim Results 201920 - November 2019

Appendices

APPENDIX Interim Results 201920 - November 2019

Guidance for 201920

1

Spacebull Expect to open 2 new Sainsburyrsquos supermarkets and up to 15 convenience storesbull Expect to open around 25 Argos stores in Sainsburyrsquos (of which 11 are

relocations) resulting in around 305 Argos stores in supermarketsbull Expect to close 2 supermarkets around 25 convenience stores and around 20

Argos stores in FY201920 as part of announced property closure programme of 10-15 supermarkets 30-40 convenience stores and 60-70 Argos stores

Financial Servicesbull Financial services underlying operating profit expected to be cpound45m including a

cpound10m benefit as a result of a change in transfer pricing between Argos and Argos Financial Services

bull Financial Services non-underlying costs are expected to be around pound30mbull No further capital injections into the Bank are expected following pound35m in H1 201920

Depreciation and amortisationbull Expect underlying retail depreciation and amortisation of around pound12bn

including cpound500m right of use asset depreciation

CostsOperating cost inflationbull Cost inflation between 2 and 3Cost savingsbull Continue to deliver cost savings to at least offset the impact of cost inflation

Finance costsbull Net finance costs of around pound405m including pound320m lease interest in

201920 following the introduction of IFRS 16

One-off itemsbull In 201920 cash outflows as a result of items excluded from

underlying results should not exceed pound100mbull Property strategy programme one-off costs expected to be

pound230m-pound270m of which cash costs are pound30-40m

Dividendbull Sainsburyrsquos plans to change the full year dividend policy to 19x cover by

underlying earnings (versus 20x previously) to offset the dilutive (non cash) impact of IFRS 16 on underlying earnings

Capital expenditurebull Retail capital expenditure to be around pound550mbull Retail capital expenditure is expected to be around pound550m-pound600m per

annum over the medium term

Net debtbull Net debt before fair value movements on derivatives to reduce by at

least pound300m

Tax ratebull Underlying tax rate to be between 25 and 26

APPENDIX Interim Results 201920 - November 2019

Retail sales

1 Sales including VAT excluding fuel

LFL sales growth1

(10)

Sales from net new space1

04

Total sales growth1

(06)

Supermarkets2

(07)

Convenience20

Groceries Online

70

Channels

(01)(25)

(12)

2 Supermarket sales include Argos SiS sales FY 1819 16

pound139bn

pound103bnGrocery

pound30bnGeneralMerchandise

pound488mClothing

2

Chart1

201819
194
66
1

Sheet1

APPENDIX Interim Results 201920 - November 2019

Sainsburyrsquos sales area and store numbersAs at 21 September 2019

Opening figures 201920New storesClosuresReplacement storesExtensionsRefurbishments downsizesClosing figures H1 201920

Area(lsquo000 sq ft) Number

21210 -

(20)--

(17)21173

608 -(1)---

607

Supermarkets Convenience

Opening figures 201920New storesClosuresReplacement storesExtensionsRefurbishments downsizesClosing figures H1 201920

Area(lsquo000 sq ft) Number

1934 12

(19)2 --

1929

820 5

(2)1 --

824

Area(lsquo000 sq ft) Number

Total

Opening figures 201920New storesClosuresReplacement storesExtensionsRefurbishments downsizesClosing figures H1 201920

23144 12

(39)2 -

(17)23102

1428 5

(3)1 --

1431

3

APPENDIX Interim Results 201920 - November 2019

Sainsburyrsquos store estateAs at 21 September 2019

Sq ftsales area

82446

870

40001 to60000

20001 to40000

10000 to20000

Under10000 Total

Over60000

0122122

0197197

0175175

06767

824607

1431

Argos storesArgos in SainsburyrsquosArgos in HomebaseOtherArgos total store numbers

Habitat1

Collection points

594281

8-

883

16317

As at21 Sept 2019

Disposalsclosures

Newstores

As at9 March 2019

17--8

-1

(7)-

(2)-

(9)

-(36)

588288

6-

88216

282

ConvenienceSupermarketsTotal stores

Number of stores

Sq ftsales area

1929350

2279

40001 to60000

20001 to40000

10000 to20000

Under10000 Total

Over60000

-18441844

-58185818

-85018501

-46604660

19292117323102

ConvenienceSupermarketsTotal stores

Space by store size (lsquo000 sq ft)

Argos and Habitat store numbers

1 5 Habitat stores 11 Habitat stores in Sainsburys

4

APPENDIX Interim Results 201920 - November 2019

ClosureBitterne West

Sainsburyrsquos investment programme201920

Q1

Supermarkets ConvenienceNew storesMilton Keynes Brooklands District CentBromley High StLeeds Wike Ridge LaneSalford Harbour CityCanterbury High St

ReplacementMayfair Stratton St

ClosuresMayfairWarren St

Q1Q1Q1Q2Q2

Q2

Q1Q2

5

APPENDIX Interim Results 201920 - November 2019

Retail margin

Retail sales (inc VAT inc fuel)(exc VAT inc fuel)

Retail underlying EBITDAR1

Retail underlying EBITDAR margin 2

at constant fuel pricesRetail underlying operating profit3

Retail underlying operating margin 4

at constant fuel prices

1656714808

10677272

4373030

1661214856

11147575

4873333

030342

30 bps28 bps10333 bps32 bps

1 Retail underlying operating profit before net rental income of pound6 million and underlying depreciation and amortisation of pound636 million2 Retail underlying EBITDAR divided by underlying retail sales excluding VAT3 Retail underlying earnings before interest tax and Sainsburyrsquos underlying share of post-tax profit from joint ventures4 Retail underlying operating profit divided by underlying retail sales excluding VAT

poundm H1201920

H1201819

Change

6

APPENDIX Interim Results 201920 - November 2019

H1201920

H1201819

Group retail

Return on capital employed 1

Net debt to EBITDAR (times)23

Fixed charge cover (times)2

Underlying tax rate Core retail capex sales5

713126

26515

743326

25715

poundm

1 ROCE Return is defined as a 52 week rolling underlying profit before interest and tax Capital employed is defined as group net assets2 Net debt of pound6778 million includes lease obligations under IFRS 16 and perpetual securities treated as debt divided by Group underlying EBITDAR of pound2171 million calculated for a 52-week period to 21 September 20193 Group underlying EBITDAR divided by rent (both capital and interest) and net finance costs where interest on perpetual securities is treated as an underlying finance costs4 52 weeks to 22nd September 2018 is not available due to the implementation of IFRS 16 Comparatives therefore reflect the 52 weeks to 9th March 20195 Includes retail sales inc vat inc fuel

4

4

7

APPENDIX Interim Results 201920 - November 2019

Plc Board

Kevin OrsquoByrneChief Financial Officer

Mike Coupe Group Chief Executive

Dame Susan Rice Senior Independent Director

Matt BrittinNon-Executive Director

Jo HarlowNon-Executive Director

Brian CassinNon-Executive Director

David KeensNon-Executive Director

Jean Tomlin Non-Executive Director

Martin Scicluna Chairman

8

APPENDIX Interim Results 201920 - November 2019

Plc Board

Mike Coupe Group Chief Executive Officer

Skills and experienceAppointed Group Chief Executive Officer on 9 July 2014 Mike has been a member of the Operating Board since October 2004 Mike has vast retail industry experience in trading strategy marketing digital and online as well as multi-site store experience He joined Sainsburyrsquos from Big Food Group where he was a board director of Big Food Group PLC and Managing Director of Iceland Food Stores He previously worked for both Asda and Tesco PLC where he served in a variety of senior management roles

Date of appointment 1 August 2007Mike has served as an Executive Director since 1 August 2007 and as Chief Executive Officer since 9 July 2014

Committee membershipCorporate Responsibility and Sustainability Committee

Kevin OrsquoByrne Chief Financial Officer

Skills and experienceKevin brings to the Board a wealth of retail and finance experience Kevin was previously Chief Executive Officer of Poundland Group Limited until December 2016 and held executive roles at Kingfisher plc from 2008 to 2015 including Divisional Director UK China and Turkey Chief Executive Officer of BampQ UK amp Ireland and Group Finance Director He was previously Group Finance Director of Dixons Retail plc and European Finance Director of Quaker Oats He was a Non-Executive Director of Land Securities Group PLC from 2008 to September 2017 where he was Chairman of the Audit Committee and Senior Independent Director

Date of appointment 9 January 2017

Other current rolesNon-Executive Director of Greene King plc

Skills and experienceMartin brings a breadth of experience and leadership in both executive and non-executive roles His previous roles include positions as the Chairman of Great Portland Estates plc Senior Independent Director and Chair of the Audit Committee of Worldpay Inc and Non-Executive Director and Chair of the Audit Committee of Lloyds Banking Group plc He was a partner at Deloitte LLP for 26 years serving as Chairman from 1995 to 2007 where his clients included Dixons WH Smith Alliance Unichem and Cadburyrsquos

Other current rolesChairman of RSA Insurance Group plc

Martin Scicluna Chairman

Date of appointment 1 November 2018 Martin joined the Board as Chairman Designate and Non-Executive Director on 1 November 2018 He was appointed as Chairman of the Board on 10 March 2019

Committee membershipChair of the Nomination Committee

Dame Susan Rice Senior Independent Director

Skills and experienceSusan has extensive experience as a Non-Executive Director as well as in retail banking financial services leadership and sustainability Her career in retail bankingis particularly relevant to our ownership ofSainsburyrsquos Bank Previously Susan was a member of the First Ministerrsquos Council of Economic Advisors Managing Director of Lloyds Banking Group Scotland and was previously Chief Executive and then Chairman of Lloyds TSB Scotland plc She has also held a range of other non-executive directorships including at the Bank of England and SSE plc

Committee membershipChair of the Remuneration Committee and a member of the Nomination Committee

Date of appointment 1 June 2013

Other current rolesChair of Scottish Water and Business Stream Chair of the Scottish Fiscal Commission Non-Executive Director of the North American Income Trust C Hoare and Co and Senior Independent Director of the North American Income Trust

9

Other current rolesNon-Executive Director and Chairman of the Audit Committee of Centrica plc

APPENDIX Interim Results 201920 - November 2019

Plc Board

Jean Tomlin Non-Executive Director

Skills and experienceJean has extensive experience and breadth of skills in human resources and corporate responsibility Jean was formerly Director of HR Workforce and Accreditation for The London OrganisingCommittee of the Olympic and Paralympic Games where she set the strategic direction to ensure the mobilisation of the combined 200000-strong workforce including paid staff volunteers and contractors which represented the recruitment and mobilisation of the largest peacetime workforce and set the industry standard for volunteering with the highly acclaimed Games She was previously Group HR Director at Marks and Spencer Group Plc HR Director and founder member of Egg plc and Sales amp Operations Director of Prudential Direct

Date of appointment 1 January 2013

Committee membershipAudit Committee Corporate Responsibility and Sustainability Committee and Nomination Committee

David Keens Non-Executive Director

Skills and experienceDavid has extensive retail experience and knowledge of consumer facing businesses together with his core skills in finance David was formerly Group Finance Director of next plc from 1991 to 2015 and their Group Treasurer from 1986 to 1991 Previous management experience includes nine years in the UK and overseas operations of multinational food manufacturer Nabisco and prior to that seven years in the accountancy profession

Date of appointment 29 April 2015

Committee membershipChair of the Audit Committee and a member of the Nomination Committee

Other current rolesIndependent Board member of Capri Holdings Limited Non-Executive Director of Hakluyt and Chief Executive Officer of Chanzo Limited

Other current rolesNon-Executive Director Senior Independent Director and Chair of the Audit Committee of Auto Trader Group plc

Matt BrittinNon-Executive Director

Skills and experienceMatt has extensive experience of running a high profile fast moving innovative digital business Since 2015 he has been responsible for Googlersquos business and operations in Europe the Middle East and Africa and hersquos been in leadership roles at Google since 2007 Prior to that Matt spent much of his career in media and marketing with particular interests in strategy commercial development and sales performance This included commercial and digital leadership roles in UK media

Date of appointment 27 January 2011

Committee membershipNomination Committee and Remuneration Committee

Other current rolesGooglersquos President ndash Europe Middle East and Africa and Director of The Media Trust

Brian Cassin Non-Executive Director

Skills and experienceBrian brings present day experience of running a FTSE40 group and of big data and analytics ndash topics of key importance to Sainsburyrsquos Brian joined Experian plc as Chief Financial Officer in April 2012 a post he held until his appointment as Chief Executive Officer in July 2014 Prior to this Brian spent his career in investment banking at Greenhill amp Co where he was Managing Director and Partner Brian has also held various roles at Baring Brothers International and at the London Stock Exchange

Date of appointment 1 April 2016

Committee membershipAudit Committee and Nomination Committee

Other current rolesChief Executive Officer of Experian plc

10

APPENDIX Interim Results 201920 - November 2019

Plc Board

Jo Harlow Non-Executive Director

Skills and experienceJo brings a wealth of experience in consumer-facing businesses and in the telecoms and technology industry bothin the UK and internationally Jo spent 12 years in a variety of senior management roles with Nokia and Microsoft Prior to this she spent eight years at PampG and 11 years at Reebok in senior sales and marketing positions in both Europe and the US

Date of appointment 11 September 2017

Committee membershipChair of the Corporate Responsibility and Sustainability Committee and member of the Nomination Committee and Remuneration Committee

Life PresidentLord Sainsbury of Preston Candover KG

Other current rolesNon-Executive Director of InterContinental Hotels plc Non-Executive Director of Halmaplc and Member of the Supervisory Board of Ceconomy AG

11

APPENDIX Interim Results 201920 - November 2019

Operating Board

Mike Coupe Group Chief Executive

Tim FallowfieldCompany Secretary amp Corporate Services Director

Kevin OrsquoByrne Chief Financial Officer

Jim BrownChief Executive Officer of Sainsburyrsquos Bank

Paul Mills-HicksFood Commercial Director

Angie RisleyGroup HR Director

Phil JordanGroup Chief InformationOfficer

Simon RobertsRetail and Operations Director

Clo MoriartyGroup Chief Digital Officer

12

APPENDIX Interim Results 201920 - November 2019

Operating Board

Mike Coupe Group Chief ExecutiveSee Appendix page 9

Kevin OrsquoByrneChief Financial OfficerSee Appendix page 9

Tim FallowfieldCompany Secretary amp Corporate Services Director

Date of appointment September 2004

Skills and experienceTim joined Sainsburyrsquos in 2001 as Company Secretary and joined the Operating Board in September 2004 In addition to his role as Company Secretary Tim is responsible for the Corporate Services Division comprising Legal Services Data Governance Safety Shareholder Services Insurance and Central Security He chairs the Group Safety Committee and the Data Governance Committee Tim joined Sainsburyrsquos from Exelplc the global logistics company now part of DHL where he was Company Secretary and General Counsel He began his career at the international law firm Clifford Chance and is a qualified solicitor Tim is Chairman of the Disability Confident Business Leaders Group which works with Government in shaping the disability employment agenda and in raising awareness of the benefits of employing disabled people

Jim BrownCEO of Sainsburyrsquos Bank

Skills and experienceJim joined Sainsburyrsquos Bank as CEO in June 2019 and is also a member of the Sainsburyrsquos Group Operating Board He has held a number of senior international Financial Services roles - most recently for RBS in the UK as CEO of Williams and Glyn and prior to that CEO of Ulster Bank in Northern Ireland and the Republic of Ireland Before moving to Ireland he was based in Hong Kong and was CEO Retail and Commercial Banking Asia and the Middle East for RBS and ABN AMRO He has also been a member of the RBS Group Management Committee ABN AMRO Executive Group ABN AMRO Global Consumer Leadership Team and the RBSBank of China Joint Steering Committee Earlier in his career he held a number of senior executive roles for Citibank in Asia and Australia and New Zealand Jim has also held various Board positions including at Ulster Bank Saudi Hollandi Bank The Royal Bank of Scotland (China) Co Ltd and RBS (Pakistan) Ltd He is also a past President of the Institute of Banking in Ireland He is currently a Certified Bank Director

Date of appointment August 2019

Paul Mills-HicksFood Commercial Director

Skills and experiencePaul joined the Operating Board in May 2014 as Food Commercial Director having spent over ten years at Sainsburyrsquos He was closely involved in the formation and execution of the lsquoMaking Sainsburyrsquos Great Againrsquo strategy Following this he held a variety of roles in commercial strategy and finance most recently as Business Unit Director for Grocery Prior to Sainsburyrsquos Paul was European Controller at Marks and Spencer Group PLC and a Director at UBS Warburg

Date of appointment May 2014

13

APPENDIX Interim Results 201920 - November 2019

Operating Board

Angie RisleyGroup HR Director

Skills and experienceAngie was appointed Group HR Director and a member of the Operating Board in January 2013 with responsibility for human resources Angie is also a Director of Sainsburyrsquos Bank plc Angie was most recently Non-Executive Director and Chairman of the Remuneration Committee of Serco plc and prior to this was Group HR Director of Lloyds Banking Group and an Executive Director of Whitbread PLC with responsibility for HR and Corporate Social Responsibility Angie is currently Non-Executive Director and Chair of the Remuneration Committee at Smith amp Nephew plc

Date of appointment January 2013

Phil JordanGroup Chief Information Officer

Skills and experiencePhil joined the Board in January 2018 and has brought a fresh globalperspective on technology to the Operating Board in addition to a wealth of experience in digital data and business transformation Prior to joining Sainsburyrsquos Phil had a long and successful track record in telecommunications Most recently he was Global Chief Information Officer at Telefonica overseeing Digital Transformation and Information Technology and prior to that was Chief Information Officer for Vodafone UKIreland Phil has worked as a Non-Executive Advisor on Technology in the Investment amp Retail Banking sector and is currently a Non-Executive Director of TalkTalk Telecom Group PLC and chairs its Cyber-Security Committee

Date of appointment January 2018

Simon RobertsRetail and Operations Director

Skills and experienceSimon joined Sainsburyrsquos and the Operating Board in July 2017 as Central Retail amp Operations Director responsible for Stores Central operation and Logistics In his previous role he was Executive Vice President of Walgreens Boots Alliance and President of Boots with responsibility for commercial and retail operations across the UK and Ireland Prior to Boots Simon was at Marks and Spencer Group PLC where he held operational and customer leadership roles across stores divisions and central operations Simon is also the Non-Executive Chairman at the Institute ofCustomer Service

Date of appointment July 2017

Clodagh MoriartyGroup Chief Digital Officer

Skills and experienceClodagh was appointed Group Chief Digital Officer in June 2018 Clodagh leads the delivery of a consistent and first-rate digital experience for customers across Sainsburyrsquos Argos and Sainsburyrsquos BankClodagh joined Sainsburyrsquos in 2010 from Bain amp Co management consultants where she had gained experience working on a broad range of projects across multiple sectors and countries Following two years as Head of Strategy at Sainsburyrsquosshe moved into Food Commercial as Category Manager for Meal Solutions and then became Head of Online Trading spanning Food General Merchandise and Clothing before being promoted to Director of Online in 2016 In this role Clodagh was instrumental in driving innovation within Groceries Online and launching new initiatives including SmartShop and Chop Chop

Date of appointment June 2018

14

APPENDIX Interim Results 201920 - November 2019

Supplementary financial details

3 Financial calendarQ3 trading statement(15 weeks to 4 January 2020)

Preliminary results(52 weeks to 7 March 2020)

8 January 2020

30 April 2020

1 Weighted average number of shares

The interim dividend datesOrdinary shares

Ex-dividend 14 November 2019Record 15 November 2019Payment 20 December 2019

H1 201920 22074m (24613m diluted)

H1 201819 21959m (24646m diluted) InterimFinalTotal

2 Dividend

201920

33p 31p79p

110p

201819

15

APPENDIX Interim Results 201920 - November 2019

Contacts

24

James CollinsHead of Investor RelationsTel + 44 (0) 20 7695 7112JamesCollinssainsburyscouk

Susie LynskeyInvestor Relations ManagerTel + 44 (0) 20 7695 0889SusieLynskeysainsburyscouk

Glyn DaviesInvestor Relations AssistantTel + 44 (0) 20 7695 0259GlynDaviessainsburyscouk

wwwj-sainsburycoukJ Sainsbury plc 33 Holborn London EC1N 2HT

Irene GalvanInvestor Relations AnalystTel + 44 (0) 20 7695 2762IreneGalvansainsburyscouk

  • Slide Number 1
  • Slide Number 2
  • Financial overview
  • Group performance overview
  • Retail sales
  • Sales performance versus market
  • Financial services
  • Financial services
  • Items excluded from underlying results
  • Retail capital expenditure
  • Pensions
  • Retail free cash flow
  • Balance sheet targets
  • Summary and Outlook
  • Slide Number 15
  • Key industry challenges
  • We will help our customers live well for less
  • Our strategy
  • Slide Number 19
  • Value brand investment
  • Lower prices on key volume lines
  • We continue to be less dependent on promotions
  • Improved grocery value
  • Slide Number 24
  • Category tier performance
  • Premium private label
  • Distinctive brands
  • Beauty Rollout
  • Our values make us different
  • Argos category and range focus
  • Clothing
  • Slide Number 32
  • Channels Supermarkets
  • Store investments driving customer satisfaction
  • Channels Convenience
  • Channels Groceries Online
  • Channels Argos
  • Slide Number 38
  • Product Quality Framework helps us fund investment
  • PQF cereals case study
  • BAU savings to offset cost inflation
  • Strategic cost transformation 5 year plan
  • Slide Number 43
  • Financial Services Priorities
  • Financial Services reshaping the portfolio
  • Financial Services key targets
  • Nectar
  • Slide Number 48
  • Digital
  • We will help our customers live well for less
  • Slide Number 51
  • Slide Number 52
  • Guidance for 201920
  • Retail sales
  • Sainsburyrsquos sales area and store numbers
  • Sainsburyrsquos store estate
  • Sainsburyrsquos investment programme
  • Retail margin
  • Group retail
  • Plc Board
  • Plc Board
  • Plc Board
  • Plc Board
  • Operating Board
  • Operating Board
  • Operating Board
  • Supplementary financial details
  • Contacts
Column1 201819
Grocery 19
GM 7
Clothing 1
To resize chart data range drag lower right corner of range
Grocery
GM
Clothing
Page 5: Interim Results 17/18 - Sainsbury's/media/Files/S... · 3 Interim Results 2019/20 - November 2019. Financial overview • First period reporting on an inc. IFRS 16 basis - Material

5 Interim Results 201920 - November 2019

Retail sales

1 Sales including VAT excluding fuel

Expect to open 2 new Sainsburys supermarkets and up to 15 convenience stores

Expect to open around 25 Argos stores in Sainsburyrsquos (of which 11 are relocations) resulting in around 305 Argos stores in supermarkets

Expect to close 2 supermarkets around 25 convenience stores and around 20 Argos stores in FY201920 as part of announced property closure programme of 10-15 supermarkets 30-40 convenience stores and 60-70 Argos stores

201920 FY Guidance33

(45)

(20)

(31)

06(05)

Q1 Q2

98

502615(02)(11)

Grocery GeneralMerchandise

Clothing

Q1 Q2 Q1Q2

Convenience GroceriesOnline

Supermarkets

Q1 Q2 Q1 Q2 Q1 Q2

LFL sales growth1(10)

New space1304

Total sales growth1

(06)

2 Supermarket sales include Argos stores in Sainsburyrsquos sales3 Sales from net new space

6 Interim Results 201920 - November 2019

Sales performance versus market

GROCERY Volume growth1

Argos YoY

BRC YoY (excluding Argos)FY

201819H1

201920

ARGOS Sales growth v BRC2

CLOTHING Value Growth (YOY)3

Sainsburyrsquos

Total market

22 Aug 18 22 Sep 19

1 Kantar unit growth Q1 11 March ndash 30 June 2019 Q2 1 July 2019 ndash 22 September 20192 Argos v BRC non-food non-clothing market 52 weeks to 21 September 20193 Kantar World Panel 24 we 22nd September 2019

GROCERY Volume growth1

-4

-3

-2

-1

0

1

Q11920

Tesco

Asda

MorrisonsSainsburyrsquos

Totalgrocers Q2

1920

7 Interim Results 201920 - November 2019

Financial servicesTransfer pricing benefit FY guidance unchanged

ChangeH1

201920H1

201819poundm0

251918

85

100 bps 50 bps30 bps

100 bps100 bps

22616

pound62bnpound56bn195m210m

714016

127157

Total income1

Underlying operating profitCustomer lending2

Customer depositsActive customers - BankActive customers - Argos FS3

Costincome ratioNet interest margin4

Bad debt as a percentage of lending5

CET 1 ratio6

Total capital ratio7

22720

pound74bnpound66bn210m220m

703513

137167

3 Prior year restated

4 Net interest receivable average interest-bearing assets 5 Bad debt expense average net lending

1 Net interest net commission and other operating income

6 Common equity tier 1 capital risk-weighted assets2 Amounts due from customers at the Balance Sheet date in respect

of loans mortgages credit cards and store cards net of provisions

201920 FY Guidance Financial services underlying operating profit

expected to be cpound45m including a cpound10m benefit as a result of a change in transfer pricing between Argos and Argos Financial Services

Financial Services non-underlying costs are expected to be around pound30m

No further capital injections into the Bank are expected following pound35m in H1 201920

08 0814 1917

19

3029

Personal loansCredit cardsMortgagesStorecards

FY 201819

7470

HY 201920

Customer assets (poundbn)

7 Total capital risk-weighted assets

8 Interim Results 201920 - November 2019

ChangeH1

201920H1

201819poundm

Financial services

Metrics inc AFS1

3100 bps40 bps

316663

Total Financial Services UPBTCostincome ratioROCE2

306759

1 H1 201819 restated for IFRS 162 Calculated on a post-tax basis Comparative reflects the 52 weeks to 9th March 2019 as the 52 weeks to 22 September 2018 cannot be calculated on a consistent basis due to changes in accounting standards

9 Interim Results 201920 - November 2019

H1201920

H1201819

Items excluded from underlying results

Property strategy programmeRetail restructuring programmeFinancial Services transition and otherArgos integration costsAsda transaction costsOtherTotal

(203)(25)(15)

--

14 (229)

-(69)(40)(25)(17)(21)

(172)

poundm In 201920 cash outflows as a

result of items excluded from underlying results should not exceed pound100m

Property strategy programme one-off costs expected to be pound230m-pound270m (of which pound30m-pound40m cash)

Sainsburyrsquos Bank Financial Services non-

underlying costs are expected to be around pound30m

201920 FY Guidance

10 Interim Results 201920 - November 2019

Retail capital expenditure

H1201920

H1201819

Core retail capital expenditureArgos integration capexRetail capital expenditure

248 -

248

24331

274

poundm Retail capital expenditure to

be around pound550m

Retail capital expenditure is expected to be around pound550m-pound600m per annum over the medium term

201920 FY Guidance

Core retail capital expenditure

MaintenanceGrowthEfficiency

pound243m201819

pound248m201920

11 Interim Results 201920 - November 2019

Pensions

Outcome

bull 2018 triennial valuation deficit down to pound538m from pound1055m in 2015

bull Greater asset-backed security for the Scheme

bull Immediate cash payments reduced

bull Reduced risk of over funding and trapped cash

Agreed long term sustainable and flexible funding plan

Annual cash contribution reduces by cpound50m

Annual cash commitment

under old plan

201920 202021 202122 202223

124

48

98

7669

12 Interim Results 201920 - November 2019

Retail free cash flow

2 Interest paid net of interest received interest elements of obligations under finance lease payments and dividends paid on perpetual securities

3 Excludes Argos integration capital expenditure

1 Operating cash flow before changes in working capital and pension contributions

4 Other non-cash includes new leases and lease modifications and fair value movements on derivatives linked to borrowings

Adjusted operating cash flow before changes in working capital1

Decrease in working capital

Pension contribution net interest paid2 corporation tax paidNet cash generated from operating activitiesCash capital expenditure before strategic capex3

Proceeds from disposal of property plant and equipmentRepayments of lease obligations and right-of-use assets direct costsBank capital injectionsDividends and distributions received from JVs net of capital injectionsRetail free cash flowDividends paid on ordinary sharesArgos integration capital expenditure

Repayment of borrowings other non-cash and net interest movements4

Movement in net debt5

Opening net debt including perpetual securities as debtClosing net debt including perpetual securities as debt

Of whichLease LiabilitiesNet Debt excluding Lease Liabilities

poundm ndash Restated for IFRS 161029

296

(279)1046

(243)34

(231)-11

617 (156)

(31)

-

430(7575)(7145)

(5873)(1272)

H1 201819Restated

H1 201920

1034 289

(282)1041 (248)

54 (232)

(35)118

698 (174)

-

44

568(7346)(6778)

(5770)(1008)

201920 FY Guidance

5 Net debt definition now excludes derivatives not linked to borrowings and includes perpetual securities as debt

Capital injections into the Bank are expected to be pound35m

Proceeds from disposal of property are expected to be in line with 201819

Expect underlying retail depreciation and amortisation of around pound12bn including cpound500m right of use asset depreciation

Net debt before fair value movements on derivatives to reduce by at least pound300m

Net finance costs of around pound405m including pound320m lease interest in 201920 following the introduction of IFRS 16

13 Interim Results 201920 - November 2019

1 Net debt definition now excludes derivatives not linked to borrowings and includes perpetual securities as debt2 Net debt (inc perpetual securities) on a post-IFRS 16 basis divided by Group underlying EBITDAR We previously disclosed

adjusted Net debt EBITDAR but net debt on a post-IFRS 16 basis now includes lease liabilities3 FY1819 Net Debt exc Leases of pound1522m compares to the previously reported Net Debt of pound1636m less pound(122)m of finance leases plus pound8m other (predominantly derivatives no longer reported within net debt)

Balance sheet targets

bull Net debt reduction of at least pound750m over the next three years

bull Medium leverage reduction targets- Net debtEBITDAR2 less than 3x

bull Dividend policy changed to 19x underlying eps cover versus 20x

- Adjusting for the impact of IFRS 16

FY1819

Net debt exc Lease liabilities1 (poundm)

FY1516

2125

15223

FY2122

(750)

Target

c800

H1201920

FY201819

Net DebtOf which lease liabilitiesNet Debt exc leases1

(6778) (5770) (1008)

(7346) (5824) (1522)3

poundm

(603)

14 Interim Results 201920 - November 2019

Summary and Outlook

bull Grocery sales improving relative to the market

bull General Merchandise and Clothing outperforming a difficult market

bull H1 profits down- Phasing of cost savings weather higher marketing costs

bull H2 profits will benefit from- Annualisation of colleague wage increases - Normalisation of weather comparatives and marketing costs

bull Material impact of property strategy programme exceptionals (largely non-cash)

bull Strong free cash flow generation

bull On track to deliver non-lease net debt reduction of at least pound750m over the next three years

Mike CoupeChief Executive Officer

16 Interim Results 201920 - November 2019

Key industry challenges

DigitisationGrowth of the discounters

pound

Low to no market growth

17 Interim Results 201920 - November 2019

We will help our customers live well for less

Confident in the core Integrated customer offer

One multi brand multi channel business

Strong cash generation supporting investment dividend and allowing deleverage

Financial flexibility and resilience

Sustainable cost reduction covering cost inflation and funding investment in our competitive offer

18 Interim Results 201920 - November 2019

Our strategy

To help our customers live well for less

Metrics Colleague engagement Customer satisfaction Volume share Profitability Free cash flow ROCE

Purpose

Priorities

Provide a seamless customer

experience

6

Drive efficiency

to invest in the customer

offer

4

Make shopping

convenient supported by great service

3

Offer distinctive products and new

categories

2

Be competitive

on price

1

Grow connected

services

5

19 Interim Results 201920 - November 2019

Be competitive

on price

1

20 Interim Results 201920 - November 2019

Be competitive

on price

1

Value brand investment

Sainsburyrsquos Meat Fish amp Poultry Value Own Label1

Gains

Losses

Incremental Switching within Sainsburyrsquos

Dec 17 Oct 19

+2Sales

+4Volume

Bread Investing across Own Label Tiers120+ EPP SKUs launched in H1 200 by end 201920

Repackaged and NPD within Premium

New Owned Brand Replacing Basics

NPD within Core+ Responding in Growth Areas

Repackaged Core bySainsburyrsquos

New

New

Improved

Improved

1 Kantar 12 we 6 October 2019 ndash rolling 12 weeks switching within total Market MFP

21 Interim Results 201920 - November 2019

Be competitive

on price

1

Lower prices on key volume lines

In-Store Volume Returns Examples

Chicken Wings 1kg+12 Volume

pound170was pound210

pound050Only

White Pittas x6+15 Volume

Chestnut Mushrooms 250g+45 Volume

pound080Only

1 Pre wave 3 lockdown (started 24th March to 15th June 19) YoY 2 Last 6 weeks since wave 4 lockdown (started 28th August 19) YoY

-4

0

4

8

12

16

-6 -5 -4 -3 -2 -1 0 1 2 3 4 5 6

Change in volumes ()

Pre1 Post2

22 Interim Results 201920 - November 2019

Be competitive

on price

1

We continue to be less dependent on promotions

230 228

207 209

Sainsburyrsquos Promotional Participation

1819 1920 19201819

Morrisons

Sainsburyrsquos

Tesco

Asda

Spend on Deal1

Q1 Q2

1 Source Nielsen 4 weekly data to 21 September 2019

10

20

30

4040

30

20

10Sep Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep

2018 2019

H1 1920

H1 1920 AVERAGE

34 31

22 21

23 Interim Results 201920 - November 2019

Be competitive

on price

1

Improved grocery value

Base Price Index 2

-1

0

1

2

3

Grocery inflation (Kantar)1

-960bps

-550bps

Commodity VI 2

Aug 17 Jan 18 Jun 18 Nov 18 Apr 19 Oct 19

2004 2007 2010 2013 2016 2019

Morrisons

Sainsburyrsquos

Tesco

Asda

Total Market

Mar Apr May Jun Jul Aug Sep Oct2019

1 Kantar City Reads to Oct 20192 Sainsburyrsquos value index based on Brandview SKU matching data to Oct 2019

24 Interim Results 201920 - November 2019

Offer distinctive products and new

categories

2

25 Interim Results 201920 - November 2019

Offer distinctive products and new

categories

2

Category tier performance

YoY value share change by tier

12 weeks to September 2019

-03

01

-01

-18

52 weeks to March 2019

Branded

PremiumOwn Brand

Branded

StandardOwn Brand

EconomyOwn Brand

02

-08

-04

00PremiumOwn Brand

StandardOwn Brand

EconomyOwn Brand

Source Nielsen Panel Total FMCG Market Universe Total outlets 52wks data to 9 March 2019 and 12wks data to 21 Sept 2019

26 Interim Results 201920 - November 2019

Offer distinctive products and new

categories

2

Premium private label

Taste the Difference re-launch

bull Over 350 products new repackaged or reformulated

bull Premium ready meals growth now outperforming the market

41

25 2419

Sainsburys Morrisons Tesco Asda

Premium Own Label volume share

Source Nielsen Panel Total FMCG 28 weeks data to 21 September 2019 Premium Own Label share of sales by retailer

27 Interim Results 201920 - November 2019

Offer distinctive products and new

categories

2

Distinctive brands

bull 57 of customers have bought Distinctive Brands since launch

bull On track for pound100m incremental sales

bull 37 new brands in H1 across Fresh and Grocery

bull lsquoTaste of the Futurersquo bays launched in 70 stores- 67 incremental sales

Leon

bull 3 year exclusive partnership

bull 14 products launched

28 Interim Results 201920 - November 2019

Offer distinctive products and new

categories

2

Beauty Rollout

bull Now rolled out to over 60 stores- Sales up over 40

bull Customer numbers up 7

bull Spend per customer up 25

bull Beauty range doubled 1200 additional lines

bull Double digit growth differential against the market

29 Interim Results 201920 - November 2019

Offer distinctive products and new

categories

2

Our values make us different

bull Committed to reduce plastic packaging by 50 by 2025

bull First retailer to remove single use plastic produce and bakery bags from our stores

- Launching reusable bags in fruit and veg aisles

bull Investing in our loose produce offer

bull Removed black plastic trays from ready meals

bull Fresh water stands in cafeacutes for customers to refill bottles

UKrsquos first major retailer to make significant commitment to reduce plastic

30 Interim Results 201920 - November 2019

Offer distinctive products and new

categories

2

Argos category and range focus

bull Availability improvement- Argos master range reduced by c30 over 3 years- Eliminating duplication removing low value items- Better availability of key lines in store

bull Rebalancing into higher margin categories- Gaining share in Furniture1

- Higher quality lines introduced - Increase in weekend delivery slots - Changing customer perceptions

1 GfK Markets 6 months ended 31st August 2019

31 Interim Results 201920 - November 2019

Offer distinctive products and new

categories

2

Clothing

bull Strong market share gains

bull Tu online- Sales +52 - 800000+ new customers +31 YoY

bull Margin rate improvement- Better buying and markdown management

bull lsquoWork Itrsquo campaign - New seasonal high quality value-led work wear ranges

32 Interim Results 201920 - November 2019

Make shopping

convenient supported by great service

3

33 Interim Results 201920 - November 2019

Make shopping

convenient supported by great service

3

Channels Supermarkets

Investing in stores

bull Over 870000 sq ft space repurposed since FY 201415

bull Tailored targeted investment

bull Significant step-up in 201920- Investing in 450+ supermarkets- 172 delivered in H1

1617 1718 1819

Supermarkets Trading intensity1

1 Supermarkets inc GMampC and Argos stores in Sainsburyrsquos

34 Interim Results 201920 - November 2019

Make shopping

convenient supported by great service

3

Store investments driving customer satisfaction

Source Lettuce Know in-store programme Supermarkets only 4 weeks to 121019 YOY

Checkoutexperience

Smartshopbull 200+ handset stores

- average sales participation c15- best stores gt25

bull 160+ app-only (hybrid) stores

Self checkoutsbull 2600+ upgrades bull 10 improvement in speed

Availability of products

Connected colleaguesbull Technology driving efficiency

and availabilitybull Replenishment + stock apps

Core investment

Store fabric upgradesbull 70 stores in H1bull 250 by year end

Ease of Checkout Speed of Checkout

4861

26Availability of products

Overall satisfaction in core investment stores

14

35 Interim Results 201920 - November 2019

Make shopping

convenient supported by great service

3

Channels Convenience

bull 2 year capital light programme resetting range space and pricing

- 158 stores reset in H1- On track to deliver 200 in FY1920- Around 15 SKUs standard to each store

bull Upgraded Self Checkouts in 69 Convenience stores- Improved customer satisfaction - Ease of checkout up 72 YoY- Speed of checkout up 62 YoY

2nd

5th

Value for Money Spent1

1 Lettuce Know Competitor Benchmarking Survey Convenience July 2019 vs Feb 20192 Lettuce Know in-store survey Week 31 201920 Lettuce Know

Sources

Knowledge of colleagues

Speed of checkout

Friendliness of colleagues

Ease of checkout

Availability of colleagues

Customer satisfaction (total)

Q2 1819 Q4 1819 Q1 1920 Q2 1920Q3 18193 Lettuce Know Q2 1920

Improved perceptions vs competitors

Strong and improving customer satisfaction3

2nd

3rd

Variety of Items1

36 Interim Results 201920 - November 2019

Make shopping

convenient supported by great service

3

Channels Groceries Online

bull Sales growth 7

bull Same day delivery now covers nearly 60 of UK households

bull Groceries Online app accounts for over 20 of orders

bull Extended delivery slots

bull Bagless deliveries

500

600

700

800

900

H1201516

H1201617

H1201718

H1201819

H1201920

70

80

7269

70

Sales and YOY growth ratespoundm

37 Interim Results 201920 - November 2019

Make shopping

convenient supported by great service

3

Channels Argos

Strong Fast Track growth

bull Fast Track collection growth 14 YoY

bull Fast Track delivery growth 5 YoY

166

660

657

216

Old formatsDigital Stores

H1 201920

AtAcquisition

Digital store investments

bull 176 Digital conversions and 15 full store refreshes in H1

bull Majority of remaining stores to be converted to digital in H2

bull Pay Browse in 362 stores versus 162 at year end

0

20

40

60

80

100

Walk-in Check and Reserve Home DeliveryFast Track Click amp Collect Fast Track Home Delivery

0

20

40

60

80

100 Fast track15

201617 H1 201920

Fast track24

Walk-in43

Walk-in36

38 Interim Results 201920 - November 2019

Drive efficiency

to invest in the customer

offer

4

39 Interim Results 201920 - November 2019

Drive efficiency

to invest in the customer

offer

4

Product Quality Framework helps us fund investment

PQF activity to date covers

49of food volume

Improved Value Indexmore competitive

More distinctive range more reason to shop at Sainsburyrsquos

Reduced SKU countoperational efficiencies

Cash gross profit +35

Increased salesvolume intensityoperational efficiencies

40 Interim Results 201920 - November 2019

Drive efficiency

to invest in the customer

offer

4

PQF cereals case study

Improved Value Index gt100bpsmore competitive

More distinctive rangemore reason to shop at Sainsburyrsquos

Reduced SKU count -20operational efficiencies

Higher cash gross profit +2 YOY

Volumes +8 operational efficiencies

41 Interim Results 201920 - November 2019

Drive efficiency

to invest in the customer

offer

4

BAU savings to offset cost inflation

Manages inflationary pressures

BAU savingsH1 201920

Procurement GNFR

Retail Technology Efficiencies

Retail HRRetail

management structures

Shrink Reduction

42 Interim Results 201920 - November 2019

Drive efficiency

to invest in the customer

offer

4

Strategic cost transformation 5 year plan

Converge Tackle fixed cost

End to end reviews

Retail Operations Marketing and Commercial Operations

Other central support

Logistics and Supply Chain

Project A

Project C

Project D

Shared Services BPO

Property strategy

Project BGNFR procurement

Capital prioritisation

Technology Digital and Corporate Services

pound250-pound350m

pound150-pound250m

pound400-pound600mExecution underway In planning Opportunities identified

pound5bn addressable cost base

43 Interim Results 201920 - November 2019

Grow connected

services

5

44 Interim Results 201920 - November 2019

Grow connected

services

5

Financial Services Priorities

To be the provider of financial services for loyal Sainsburyrsquos and Argos customers

An agile capital and cost efficient provider of simple mobile-led financial services

Vision

Objective

Priorities Reshape Simplify Strengthen

45 Interim Results 201920 - November 2019

Grow connected

services

5

Current Customer Base

Customer Credit Risk Balance Sheet Earnings

Argos Storecards 22m Prime Near Prime

Credit Cards 09m Prime

Personal Loans 05m Prime

Mortgages 9K Exit

Total Lending

Deposits 03m

Insurances 05m Very Low Risk

Travel Money 266 Sites

ATMs 1890

Financial Services reshaping the portfolio

46 Interim Results 201920 - November 2019

Grow connected

services

5

Increase connectivity and value for Group

Stop mortgage acquisition review back book options

No capital input from the Group from now1

Costincome c503 within 5 years

Double UPBT double digit ROCE within 5 years

Upstream cash within 5 years2

Financial Services key targets

Transform the cost base

Improve returns

Financial services cash generative

Reduce risk profile to Group

Stop putting cash in to Financial Services

2

4

6

3

1

5

Focus on Sainsburyrsquos customer base

1 Subject to regulatory changes requirements2 Subject to regulatory approval3 On a Group contribution basis

47 Interim Results 201920 - November 2019

Grow connected

services

5

Nectar

bull Biggest loyalty programme in the UK

bull Over 18 million collectors

bull Most recognised loyalty brand in the UK

bull Launch of Nectar digital- 21 million app users- Increase in overall Nectar participation- Increased levels of personalisation- 138000 new Nectar customers- 1 app on launch weekend

bull Coalition strengthened with addition of Esso in June 2019

48 Interim Results 201920 - November 2019

Provide a seamless customer

experience

6

49 Interim Results 201920 - November 2019

Provide a seamless customer

experience

6

Digital

bull Groceries Online sales penetration of 8- App accounts for over 20 of orders

bull 21 million digital Nectar app users

bull 14 million Argos Financial Services app downloads

bull Smartshop rollout in over 350 stores

Groceries online

Chop Chop

SmartShop

Universaldiscovery

Seamlessfinancialservices

Singlebasket

50 Interim Results 201920 - November 2019

We will help our customers live well for less

Confident in the core Integrated customer offer

One multi brand multi channel business

Strong cash generation supporting investment dividend and allowing deleverage

Financial flexibility and resilience

Sustainable cost reduction covering cost inflation and funding investment in our competitive offer

QampA

APPENDIX Interim Results 201920 - November 2019

Appendices

APPENDIX Interim Results 201920 - November 2019

Guidance for 201920

1

Spacebull Expect to open 2 new Sainsburyrsquos supermarkets and up to 15 convenience storesbull Expect to open around 25 Argos stores in Sainsburyrsquos (of which 11 are

relocations) resulting in around 305 Argos stores in supermarketsbull Expect to close 2 supermarkets around 25 convenience stores and around 20

Argos stores in FY201920 as part of announced property closure programme of 10-15 supermarkets 30-40 convenience stores and 60-70 Argos stores

Financial Servicesbull Financial services underlying operating profit expected to be cpound45m including a

cpound10m benefit as a result of a change in transfer pricing between Argos and Argos Financial Services

bull Financial Services non-underlying costs are expected to be around pound30mbull No further capital injections into the Bank are expected following pound35m in H1 201920

Depreciation and amortisationbull Expect underlying retail depreciation and amortisation of around pound12bn

including cpound500m right of use asset depreciation

CostsOperating cost inflationbull Cost inflation between 2 and 3Cost savingsbull Continue to deliver cost savings to at least offset the impact of cost inflation

Finance costsbull Net finance costs of around pound405m including pound320m lease interest in

201920 following the introduction of IFRS 16

One-off itemsbull In 201920 cash outflows as a result of items excluded from

underlying results should not exceed pound100mbull Property strategy programme one-off costs expected to be

pound230m-pound270m of which cash costs are pound30-40m

Dividendbull Sainsburyrsquos plans to change the full year dividend policy to 19x cover by

underlying earnings (versus 20x previously) to offset the dilutive (non cash) impact of IFRS 16 on underlying earnings

Capital expenditurebull Retail capital expenditure to be around pound550mbull Retail capital expenditure is expected to be around pound550m-pound600m per

annum over the medium term

Net debtbull Net debt before fair value movements on derivatives to reduce by at

least pound300m

Tax ratebull Underlying tax rate to be between 25 and 26

APPENDIX Interim Results 201920 - November 2019

Retail sales

1 Sales including VAT excluding fuel

LFL sales growth1

(10)

Sales from net new space1

04

Total sales growth1

(06)

Supermarkets2

(07)

Convenience20

Groceries Online

70

Channels

(01)(25)

(12)

2 Supermarket sales include Argos SiS sales FY 1819 16

pound139bn

pound103bnGrocery

pound30bnGeneralMerchandise

pound488mClothing

2

Chart1

201819
194
66
1

Sheet1

APPENDIX Interim Results 201920 - November 2019

Sainsburyrsquos sales area and store numbersAs at 21 September 2019

Opening figures 201920New storesClosuresReplacement storesExtensionsRefurbishments downsizesClosing figures H1 201920

Area(lsquo000 sq ft) Number

21210 -

(20)--

(17)21173

608 -(1)---

607

Supermarkets Convenience

Opening figures 201920New storesClosuresReplacement storesExtensionsRefurbishments downsizesClosing figures H1 201920

Area(lsquo000 sq ft) Number

1934 12

(19)2 --

1929

820 5

(2)1 --

824

Area(lsquo000 sq ft) Number

Total

Opening figures 201920New storesClosuresReplacement storesExtensionsRefurbishments downsizesClosing figures H1 201920

23144 12

(39)2 -

(17)23102

1428 5

(3)1 --

1431

3

APPENDIX Interim Results 201920 - November 2019

Sainsburyrsquos store estateAs at 21 September 2019

Sq ftsales area

82446

870

40001 to60000

20001 to40000

10000 to20000

Under10000 Total

Over60000

0122122

0197197

0175175

06767

824607

1431

Argos storesArgos in SainsburyrsquosArgos in HomebaseOtherArgos total store numbers

Habitat1

Collection points

594281

8-

883

16317

As at21 Sept 2019

Disposalsclosures

Newstores

As at9 March 2019

17--8

-1

(7)-

(2)-

(9)

-(36)

588288

6-

88216

282

ConvenienceSupermarketsTotal stores

Number of stores

Sq ftsales area

1929350

2279

40001 to60000

20001 to40000

10000 to20000

Under10000 Total

Over60000

-18441844

-58185818

-85018501

-46604660

19292117323102

ConvenienceSupermarketsTotal stores

Space by store size (lsquo000 sq ft)

Argos and Habitat store numbers

1 5 Habitat stores 11 Habitat stores in Sainsburys

4

APPENDIX Interim Results 201920 - November 2019

ClosureBitterne West

Sainsburyrsquos investment programme201920

Q1

Supermarkets ConvenienceNew storesMilton Keynes Brooklands District CentBromley High StLeeds Wike Ridge LaneSalford Harbour CityCanterbury High St

ReplacementMayfair Stratton St

ClosuresMayfairWarren St

Q1Q1Q1Q2Q2

Q2

Q1Q2

5

APPENDIX Interim Results 201920 - November 2019

Retail margin

Retail sales (inc VAT inc fuel)(exc VAT inc fuel)

Retail underlying EBITDAR1

Retail underlying EBITDAR margin 2

at constant fuel pricesRetail underlying operating profit3

Retail underlying operating margin 4

at constant fuel prices

1656714808

10677272

4373030

1661214856

11147575

4873333

030342

30 bps28 bps10333 bps32 bps

1 Retail underlying operating profit before net rental income of pound6 million and underlying depreciation and amortisation of pound636 million2 Retail underlying EBITDAR divided by underlying retail sales excluding VAT3 Retail underlying earnings before interest tax and Sainsburyrsquos underlying share of post-tax profit from joint ventures4 Retail underlying operating profit divided by underlying retail sales excluding VAT

poundm H1201920

H1201819

Change

6

APPENDIX Interim Results 201920 - November 2019

H1201920

H1201819

Group retail

Return on capital employed 1

Net debt to EBITDAR (times)23

Fixed charge cover (times)2

Underlying tax rate Core retail capex sales5

713126

26515

743326

25715

poundm

1 ROCE Return is defined as a 52 week rolling underlying profit before interest and tax Capital employed is defined as group net assets2 Net debt of pound6778 million includes lease obligations under IFRS 16 and perpetual securities treated as debt divided by Group underlying EBITDAR of pound2171 million calculated for a 52-week period to 21 September 20193 Group underlying EBITDAR divided by rent (both capital and interest) and net finance costs where interest on perpetual securities is treated as an underlying finance costs4 52 weeks to 22nd September 2018 is not available due to the implementation of IFRS 16 Comparatives therefore reflect the 52 weeks to 9th March 20195 Includes retail sales inc vat inc fuel

4

4

7

APPENDIX Interim Results 201920 - November 2019

Plc Board

Kevin OrsquoByrneChief Financial Officer

Mike Coupe Group Chief Executive

Dame Susan Rice Senior Independent Director

Matt BrittinNon-Executive Director

Jo HarlowNon-Executive Director

Brian CassinNon-Executive Director

David KeensNon-Executive Director

Jean Tomlin Non-Executive Director

Martin Scicluna Chairman

8

APPENDIX Interim Results 201920 - November 2019

Plc Board

Mike Coupe Group Chief Executive Officer

Skills and experienceAppointed Group Chief Executive Officer on 9 July 2014 Mike has been a member of the Operating Board since October 2004 Mike has vast retail industry experience in trading strategy marketing digital and online as well as multi-site store experience He joined Sainsburyrsquos from Big Food Group where he was a board director of Big Food Group PLC and Managing Director of Iceland Food Stores He previously worked for both Asda and Tesco PLC where he served in a variety of senior management roles

Date of appointment 1 August 2007Mike has served as an Executive Director since 1 August 2007 and as Chief Executive Officer since 9 July 2014

Committee membershipCorporate Responsibility and Sustainability Committee

Kevin OrsquoByrne Chief Financial Officer

Skills and experienceKevin brings to the Board a wealth of retail and finance experience Kevin was previously Chief Executive Officer of Poundland Group Limited until December 2016 and held executive roles at Kingfisher plc from 2008 to 2015 including Divisional Director UK China and Turkey Chief Executive Officer of BampQ UK amp Ireland and Group Finance Director He was previously Group Finance Director of Dixons Retail plc and European Finance Director of Quaker Oats He was a Non-Executive Director of Land Securities Group PLC from 2008 to September 2017 where he was Chairman of the Audit Committee and Senior Independent Director

Date of appointment 9 January 2017

Other current rolesNon-Executive Director of Greene King plc

Skills and experienceMartin brings a breadth of experience and leadership in both executive and non-executive roles His previous roles include positions as the Chairman of Great Portland Estates plc Senior Independent Director and Chair of the Audit Committee of Worldpay Inc and Non-Executive Director and Chair of the Audit Committee of Lloyds Banking Group plc He was a partner at Deloitte LLP for 26 years serving as Chairman from 1995 to 2007 where his clients included Dixons WH Smith Alliance Unichem and Cadburyrsquos

Other current rolesChairman of RSA Insurance Group plc

Martin Scicluna Chairman

Date of appointment 1 November 2018 Martin joined the Board as Chairman Designate and Non-Executive Director on 1 November 2018 He was appointed as Chairman of the Board on 10 March 2019

Committee membershipChair of the Nomination Committee

Dame Susan Rice Senior Independent Director

Skills and experienceSusan has extensive experience as a Non-Executive Director as well as in retail banking financial services leadership and sustainability Her career in retail bankingis particularly relevant to our ownership ofSainsburyrsquos Bank Previously Susan was a member of the First Ministerrsquos Council of Economic Advisors Managing Director of Lloyds Banking Group Scotland and was previously Chief Executive and then Chairman of Lloyds TSB Scotland plc She has also held a range of other non-executive directorships including at the Bank of England and SSE plc

Committee membershipChair of the Remuneration Committee and a member of the Nomination Committee

Date of appointment 1 June 2013

Other current rolesChair of Scottish Water and Business Stream Chair of the Scottish Fiscal Commission Non-Executive Director of the North American Income Trust C Hoare and Co and Senior Independent Director of the North American Income Trust

9

Other current rolesNon-Executive Director and Chairman of the Audit Committee of Centrica plc

APPENDIX Interim Results 201920 - November 2019

Plc Board

Jean Tomlin Non-Executive Director

Skills and experienceJean has extensive experience and breadth of skills in human resources and corporate responsibility Jean was formerly Director of HR Workforce and Accreditation for The London OrganisingCommittee of the Olympic and Paralympic Games where she set the strategic direction to ensure the mobilisation of the combined 200000-strong workforce including paid staff volunteers and contractors which represented the recruitment and mobilisation of the largest peacetime workforce and set the industry standard for volunteering with the highly acclaimed Games She was previously Group HR Director at Marks and Spencer Group Plc HR Director and founder member of Egg plc and Sales amp Operations Director of Prudential Direct

Date of appointment 1 January 2013

Committee membershipAudit Committee Corporate Responsibility and Sustainability Committee and Nomination Committee

David Keens Non-Executive Director

Skills and experienceDavid has extensive retail experience and knowledge of consumer facing businesses together with his core skills in finance David was formerly Group Finance Director of next plc from 1991 to 2015 and their Group Treasurer from 1986 to 1991 Previous management experience includes nine years in the UK and overseas operations of multinational food manufacturer Nabisco and prior to that seven years in the accountancy profession

Date of appointment 29 April 2015

Committee membershipChair of the Audit Committee and a member of the Nomination Committee

Other current rolesIndependent Board member of Capri Holdings Limited Non-Executive Director of Hakluyt and Chief Executive Officer of Chanzo Limited

Other current rolesNon-Executive Director Senior Independent Director and Chair of the Audit Committee of Auto Trader Group plc

Matt BrittinNon-Executive Director

Skills and experienceMatt has extensive experience of running a high profile fast moving innovative digital business Since 2015 he has been responsible for Googlersquos business and operations in Europe the Middle East and Africa and hersquos been in leadership roles at Google since 2007 Prior to that Matt spent much of his career in media and marketing with particular interests in strategy commercial development and sales performance This included commercial and digital leadership roles in UK media

Date of appointment 27 January 2011

Committee membershipNomination Committee and Remuneration Committee

Other current rolesGooglersquos President ndash Europe Middle East and Africa and Director of The Media Trust

Brian Cassin Non-Executive Director

Skills and experienceBrian brings present day experience of running a FTSE40 group and of big data and analytics ndash topics of key importance to Sainsburyrsquos Brian joined Experian plc as Chief Financial Officer in April 2012 a post he held until his appointment as Chief Executive Officer in July 2014 Prior to this Brian spent his career in investment banking at Greenhill amp Co where he was Managing Director and Partner Brian has also held various roles at Baring Brothers International and at the London Stock Exchange

Date of appointment 1 April 2016

Committee membershipAudit Committee and Nomination Committee

Other current rolesChief Executive Officer of Experian plc

10

APPENDIX Interim Results 201920 - November 2019

Plc Board

Jo Harlow Non-Executive Director

Skills and experienceJo brings a wealth of experience in consumer-facing businesses and in the telecoms and technology industry bothin the UK and internationally Jo spent 12 years in a variety of senior management roles with Nokia and Microsoft Prior to this she spent eight years at PampG and 11 years at Reebok in senior sales and marketing positions in both Europe and the US

Date of appointment 11 September 2017

Committee membershipChair of the Corporate Responsibility and Sustainability Committee and member of the Nomination Committee and Remuneration Committee

Life PresidentLord Sainsbury of Preston Candover KG

Other current rolesNon-Executive Director of InterContinental Hotels plc Non-Executive Director of Halmaplc and Member of the Supervisory Board of Ceconomy AG

11

APPENDIX Interim Results 201920 - November 2019

Operating Board

Mike Coupe Group Chief Executive

Tim FallowfieldCompany Secretary amp Corporate Services Director

Kevin OrsquoByrne Chief Financial Officer

Jim BrownChief Executive Officer of Sainsburyrsquos Bank

Paul Mills-HicksFood Commercial Director

Angie RisleyGroup HR Director

Phil JordanGroup Chief InformationOfficer

Simon RobertsRetail and Operations Director

Clo MoriartyGroup Chief Digital Officer

12

APPENDIX Interim Results 201920 - November 2019

Operating Board

Mike Coupe Group Chief ExecutiveSee Appendix page 9

Kevin OrsquoByrneChief Financial OfficerSee Appendix page 9

Tim FallowfieldCompany Secretary amp Corporate Services Director

Date of appointment September 2004

Skills and experienceTim joined Sainsburyrsquos in 2001 as Company Secretary and joined the Operating Board in September 2004 In addition to his role as Company Secretary Tim is responsible for the Corporate Services Division comprising Legal Services Data Governance Safety Shareholder Services Insurance and Central Security He chairs the Group Safety Committee and the Data Governance Committee Tim joined Sainsburyrsquos from Exelplc the global logistics company now part of DHL where he was Company Secretary and General Counsel He began his career at the international law firm Clifford Chance and is a qualified solicitor Tim is Chairman of the Disability Confident Business Leaders Group which works with Government in shaping the disability employment agenda and in raising awareness of the benefits of employing disabled people

Jim BrownCEO of Sainsburyrsquos Bank

Skills and experienceJim joined Sainsburyrsquos Bank as CEO in June 2019 and is also a member of the Sainsburyrsquos Group Operating Board He has held a number of senior international Financial Services roles - most recently for RBS in the UK as CEO of Williams and Glyn and prior to that CEO of Ulster Bank in Northern Ireland and the Republic of Ireland Before moving to Ireland he was based in Hong Kong and was CEO Retail and Commercial Banking Asia and the Middle East for RBS and ABN AMRO He has also been a member of the RBS Group Management Committee ABN AMRO Executive Group ABN AMRO Global Consumer Leadership Team and the RBSBank of China Joint Steering Committee Earlier in his career he held a number of senior executive roles for Citibank in Asia and Australia and New Zealand Jim has also held various Board positions including at Ulster Bank Saudi Hollandi Bank The Royal Bank of Scotland (China) Co Ltd and RBS (Pakistan) Ltd He is also a past President of the Institute of Banking in Ireland He is currently a Certified Bank Director

Date of appointment August 2019

Paul Mills-HicksFood Commercial Director

Skills and experiencePaul joined the Operating Board in May 2014 as Food Commercial Director having spent over ten years at Sainsburyrsquos He was closely involved in the formation and execution of the lsquoMaking Sainsburyrsquos Great Againrsquo strategy Following this he held a variety of roles in commercial strategy and finance most recently as Business Unit Director for Grocery Prior to Sainsburyrsquos Paul was European Controller at Marks and Spencer Group PLC and a Director at UBS Warburg

Date of appointment May 2014

13

APPENDIX Interim Results 201920 - November 2019

Operating Board

Angie RisleyGroup HR Director

Skills and experienceAngie was appointed Group HR Director and a member of the Operating Board in January 2013 with responsibility for human resources Angie is also a Director of Sainsburyrsquos Bank plc Angie was most recently Non-Executive Director and Chairman of the Remuneration Committee of Serco plc and prior to this was Group HR Director of Lloyds Banking Group and an Executive Director of Whitbread PLC with responsibility for HR and Corporate Social Responsibility Angie is currently Non-Executive Director and Chair of the Remuneration Committee at Smith amp Nephew plc

Date of appointment January 2013

Phil JordanGroup Chief Information Officer

Skills and experiencePhil joined the Board in January 2018 and has brought a fresh globalperspective on technology to the Operating Board in addition to a wealth of experience in digital data and business transformation Prior to joining Sainsburyrsquos Phil had a long and successful track record in telecommunications Most recently he was Global Chief Information Officer at Telefonica overseeing Digital Transformation and Information Technology and prior to that was Chief Information Officer for Vodafone UKIreland Phil has worked as a Non-Executive Advisor on Technology in the Investment amp Retail Banking sector and is currently a Non-Executive Director of TalkTalk Telecom Group PLC and chairs its Cyber-Security Committee

Date of appointment January 2018

Simon RobertsRetail and Operations Director

Skills and experienceSimon joined Sainsburyrsquos and the Operating Board in July 2017 as Central Retail amp Operations Director responsible for Stores Central operation and Logistics In his previous role he was Executive Vice President of Walgreens Boots Alliance and President of Boots with responsibility for commercial and retail operations across the UK and Ireland Prior to Boots Simon was at Marks and Spencer Group PLC where he held operational and customer leadership roles across stores divisions and central operations Simon is also the Non-Executive Chairman at the Institute ofCustomer Service

Date of appointment July 2017

Clodagh MoriartyGroup Chief Digital Officer

Skills and experienceClodagh was appointed Group Chief Digital Officer in June 2018 Clodagh leads the delivery of a consistent and first-rate digital experience for customers across Sainsburyrsquos Argos and Sainsburyrsquos BankClodagh joined Sainsburyrsquos in 2010 from Bain amp Co management consultants where she had gained experience working on a broad range of projects across multiple sectors and countries Following two years as Head of Strategy at Sainsburyrsquosshe moved into Food Commercial as Category Manager for Meal Solutions and then became Head of Online Trading spanning Food General Merchandise and Clothing before being promoted to Director of Online in 2016 In this role Clodagh was instrumental in driving innovation within Groceries Online and launching new initiatives including SmartShop and Chop Chop

Date of appointment June 2018

14

APPENDIX Interim Results 201920 - November 2019

Supplementary financial details

3 Financial calendarQ3 trading statement(15 weeks to 4 January 2020)

Preliminary results(52 weeks to 7 March 2020)

8 January 2020

30 April 2020

1 Weighted average number of shares

The interim dividend datesOrdinary shares

Ex-dividend 14 November 2019Record 15 November 2019Payment 20 December 2019

H1 201920 22074m (24613m diluted)

H1 201819 21959m (24646m diluted) InterimFinalTotal

2 Dividend

201920

33p 31p79p

110p

201819

15

APPENDIX Interim Results 201920 - November 2019

Contacts

24

James CollinsHead of Investor RelationsTel + 44 (0) 20 7695 7112JamesCollinssainsburyscouk

Susie LynskeyInvestor Relations ManagerTel + 44 (0) 20 7695 0889SusieLynskeysainsburyscouk

Glyn DaviesInvestor Relations AssistantTel + 44 (0) 20 7695 0259GlynDaviessainsburyscouk

wwwj-sainsburycoukJ Sainsbury plc 33 Holborn London EC1N 2HT

Irene GalvanInvestor Relations AnalystTel + 44 (0) 20 7695 2762IreneGalvansainsburyscouk

  • Slide Number 1
  • Slide Number 2
  • Financial overview
  • Group performance overview
  • Retail sales
  • Sales performance versus market
  • Financial services
  • Financial services
  • Items excluded from underlying results
  • Retail capital expenditure
  • Pensions
  • Retail free cash flow
  • Balance sheet targets
  • Summary and Outlook
  • Slide Number 15
  • Key industry challenges
  • We will help our customers live well for less
  • Our strategy
  • Slide Number 19
  • Value brand investment
  • Lower prices on key volume lines
  • We continue to be less dependent on promotions
  • Improved grocery value
  • Slide Number 24
  • Category tier performance
  • Premium private label
  • Distinctive brands
  • Beauty Rollout
  • Our values make us different
  • Argos category and range focus
  • Clothing
  • Slide Number 32
  • Channels Supermarkets
  • Store investments driving customer satisfaction
  • Channels Convenience
  • Channels Groceries Online
  • Channels Argos
  • Slide Number 38
  • Product Quality Framework helps us fund investment
  • PQF cereals case study
  • BAU savings to offset cost inflation
  • Strategic cost transformation 5 year plan
  • Slide Number 43
  • Financial Services Priorities
  • Financial Services reshaping the portfolio
  • Financial Services key targets
  • Nectar
  • Slide Number 48
  • Digital
  • We will help our customers live well for less
  • Slide Number 51
  • Slide Number 52
  • Guidance for 201920
  • Retail sales
  • Sainsburyrsquos sales area and store numbers
  • Sainsburyrsquos store estate
  • Sainsburyrsquos investment programme
  • Retail margin
  • Group retail
  • Plc Board
  • Plc Board
  • Plc Board
  • Plc Board
  • Operating Board
  • Operating Board
  • Operating Board
  • Supplementary financial details
  • Contacts
Column1 201819
Grocery 19
GM 7
Clothing 1
To resize chart data range drag lower right corner of range
Grocery
GM
Clothing
Page 6: Interim Results 17/18 - Sainsbury's/media/Files/S... · 3 Interim Results 2019/20 - November 2019. Financial overview • First period reporting on an inc. IFRS 16 basis - Material

6 Interim Results 201920 - November 2019

Sales performance versus market

GROCERY Volume growth1

Argos YoY

BRC YoY (excluding Argos)FY

201819H1

201920

ARGOS Sales growth v BRC2

CLOTHING Value Growth (YOY)3

Sainsburyrsquos

Total market

22 Aug 18 22 Sep 19

1 Kantar unit growth Q1 11 March ndash 30 June 2019 Q2 1 July 2019 ndash 22 September 20192 Argos v BRC non-food non-clothing market 52 weeks to 21 September 20193 Kantar World Panel 24 we 22nd September 2019

GROCERY Volume growth1

-4

-3

-2

-1

0

1

Q11920

Tesco

Asda

MorrisonsSainsburyrsquos

Totalgrocers Q2

1920

7 Interim Results 201920 - November 2019

Financial servicesTransfer pricing benefit FY guidance unchanged

ChangeH1

201920H1

201819poundm0

251918

85

100 bps 50 bps30 bps

100 bps100 bps

22616

pound62bnpound56bn195m210m

714016

127157

Total income1

Underlying operating profitCustomer lending2

Customer depositsActive customers - BankActive customers - Argos FS3

Costincome ratioNet interest margin4

Bad debt as a percentage of lending5

CET 1 ratio6

Total capital ratio7

22720

pound74bnpound66bn210m220m

703513

137167

3 Prior year restated

4 Net interest receivable average interest-bearing assets 5 Bad debt expense average net lending

1 Net interest net commission and other operating income

6 Common equity tier 1 capital risk-weighted assets2 Amounts due from customers at the Balance Sheet date in respect

of loans mortgages credit cards and store cards net of provisions

201920 FY Guidance Financial services underlying operating profit

expected to be cpound45m including a cpound10m benefit as a result of a change in transfer pricing between Argos and Argos Financial Services

Financial Services non-underlying costs are expected to be around pound30m

No further capital injections into the Bank are expected following pound35m in H1 201920

08 0814 1917

19

3029

Personal loansCredit cardsMortgagesStorecards

FY 201819

7470

HY 201920

Customer assets (poundbn)

7 Total capital risk-weighted assets

8 Interim Results 201920 - November 2019

ChangeH1

201920H1

201819poundm

Financial services

Metrics inc AFS1

3100 bps40 bps

316663

Total Financial Services UPBTCostincome ratioROCE2

306759

1 H1 201819 restated for IFRS 162 Calculated on a post-tax basis Comparative reflects the 52 weeks to 9th March 2019 as the 52 weeks to 22 September 2018 cannot be calculated on a consistent basis due to changes in accounting standards

9 Interim Results 201920 - November 2019

H1201920

H1201819

Items excluded from underlying results

Property strategy programmeRetail restructuring programmeFinancial Services transition and otherArgos integration costsAsda transaction costsOtherTotal

(203)(25)(15)

--

14 (229)

-(69)(40)(25)(17)(21)

(172)

poundm In 201920 cash outflows as a

result of items excluded from underlying results should not exceed pound100m

Property strategy programme one-off costs expected to be pound230m-pound270m (of which pound30m-pound40m cash)

Sainsburyrsquos Bank Financial Services non-

underlying costs are expected to be around pound30m

201920 FY Guidance

10 Interim Results 201920 - November 2019

Retail capital expenditure

H1201920

H1201819

Core retail capital expenditureArgos integration capexRetail capital expenditure

248 -

248

24331

274

poundm Retail capital expenditure to

be around pound550m

Retail capital expenditure is expected to be around pound550m-pound600m per annum over the medium term

201920 FY Guidance

Core retail capital expenditure

MaintenanceGrowthEfficiency

pound243m201819

pound248m201920

11 Interim Results 201920 - November 2019

Pensions

Outcome

bull 2018 triennial valuation deficit down to pound538m from pound1055m in 2015

bull Greater asset-backed security for the Scheme

bull Immediate cash payments reduced

bull Reduced risk of over funding and trapped cash

Agreed long term sustainable and flexible funding plan

Annual cash contribution reduces by cpound50m

Annual cash commitment

under old plan

201920 202021 202122 202223

124

48

98

7669

12 Interim Results 201920 - November 2019

Retail free cash flow

2 Interest paid net of interest received interest elements of obligations under finance lease payments and dividends paid on perpetual securities

3 Excludes Argos integration capital expenditure

1 Operating cash flow before changes in working capital and pension contributions

4 Other non-cash includes new leases and lease modifications and fair value movements on derivatives linked to borrowings

Adjusted operating cash flow before changes in working capital1

Decrease in working capital

Pension contribution net interest paid2 corporation tax paidNet cash generated from operating activitiesCash capital expenditure before strategic capex3

Proceeds from disposal of property plant and equipmentRepayments of lease obligations and right-of-use assets direct costsBank capital injectionsDividends and distributions received from JVs net of capital injectionsRetail free cash flowDividends paid on ordinary sharesArgos integration capital expenditure

Repayment of borrowings other non-cash and net interest movements4

Movement in net debt5

Opening net debt including perpetual securities as debtClosing net debt including perpetual securities as debt

Of whichLease LiabilitiesNet Debt excluding Lease Liabilities

poundm ndash Restated for IFRS 161029

296

(279)1046

(243)34

(231)-11

617 (156)

(31)

-

430(7575)(7145)

(5873)(1272)

H1 201819Restated

H1 201920

1034 289

(282)1041 (248)

54 (232)

(35)118

698 (174)

-

44

568(7346)(6778)

(5770)(1008)

201920 FY Guidance

5 Net debt definition now excludes derivatives not linked to borrowings and includes perpetual securities as debt

Capital injections into the Bank are expected to be pound35m

Proceeds from disposal of property are expected to be in line with 201819

Expect underlying retail depreciation and amortisation of around pound12bn including cpound500m right of use asset depreciation

Net debt before fair value movements on derivatives to reduce by at least pound300m

Net finance costs of around pound405m including pound320m lease interest in 201920 following the introduction of IFRS 16

13 Interim Results 201920 - November 2019

1 Net debt definition now excludes derivatives not linked to borrowings and includes perpetual securities as debt2 Net debt (inc perpetual securities) on a post-IFRS 16 basis divided by Group underlying EBITDAR We previously disclosed

adjusted Net debt EBITDAR but net debt on a post-IFRS 16 basis now includes lease liabilities3 FY1819 Net Debt exc Leases of pound1522m compares to the previously reported Net Debt of pound1636m less pound(122)m of finance leases plus pound8m other (predominantly derivatives no longer reported within net debt)

Balance sheet targets

bull Net debt reduction of at least pound750m over the next three years

bull Medium leverage reduction targets- Net debtEBITDAR2 less than 3x

bull Dividend policy changed to 19x underlying eps cover versus 20x

- Adjusting for the impact of IFRS 16

FY1819

Net debt exc Lease liabilities1 (poundm)

FY1516

2125

15223

FY2122

(750)

Target

c800

H1201920

FY201819

Net DebtOf which lease liabilitiesNet Debt exc leases1

(6778) (5770) (1008)

(7346) (5824) (1522)3

poundm

(603)

14 Interim Results 201920 - November 2019

Summary and Outlook

bull Grocery sales improving relative to the market

bull General Merchandise and Clothing outperforming a difficult market

bull H1 profits down- Phasing of cost savings weather higher marketing costs

bull H2 profits will benefit from- Annualisation of colleague wage increases - Normalisation of weather comparatives and marketing costs

bull Material impact of property strategy programme exceptionals (largely non-cash)

bull Strong free cash flow generation

bull On track to deliver non-lease net debt reduction of at least pound750m over the next three years

Mike CoupeChief Executive Officer

16 Interim Results 201920 - November 2019

Key industry challenges

DigitisationGrowth of the discounters

pound

Low to no market growth

17 Interim Results 201920 - November 2019

We will help our customers live well for less

Confident in the core Integrated customer offer

One multi brand multi channel business

Strong cash generation supporting investment dividend and allowing deleverage

Financial flexibility and resilience

Sustainable cost reduction covering cost inflation and funding investment in our competitive offer

18 Interim Results 201920 - November 2019

Our strategy

To help our customers live well for less

Metrics Colleague engagement Customer satisfaction Volume share Profitability Free cash flow ROCE

Purpose

Priorities

Provide a seamless customer

experience

6

Drive efficiency

to invest in the customer

offer

4

Make shopping

convenient supported by great service

3

Offer distinctive products and new

categories

2

Be competitive

on price

1

Grow connected

services

5

19 Interim Results 201920 - November 2019

Be competitive

on price

1

20 Interim Results 201920 - November 2019

Be competitive

on price

1

Value brand investment

Sainsburyrsquos Meat Fish amp Poultry Value Own Label1

Gains

Losses

Incremental Switching within Sainsburyrsquos

Dec 17 Oct 19

+2Sales

+4Volume

Bread Investing across Own Label Tiers120+ EPP SKUs launched in H1 200 by end 201920

Repackaged and NPD within Premium

New Owned Brand Replacing Basics

NPD within Core+ Responding in Growth Areas

Repackaged Core bySainsburyrsquos

New

New

Improved

Improved

1 Kantar 12 we 6 October 2019 ndash rolling 12 weeks switching within total Market MFP

21 Interim Results 201920 - November 2019

Be competitive

on price

1

Lower prices on key volume lines

In-Store Volume Returns Examples

Chicken Wings 1kg+12 Volume

pound170was pound210

pound050Only

White Pittas x6+15 Volume

Chestnut Mushrooms 250g+45 Volume

pound080Only

1 Pre wave 3 lockdown (started 24th March to 15th June 19) YoY 2 Last 6 weeks since wave 4 lockdown (started 28th August 19) YoY

-4

0

4

8

12

16

-6 -5 -4 -3 -2 -1 0 1 2 3 4 5 6

Change in volumes ()

Pre1 Post2

22 Interim Results 201920 - November 2019

Be competitive

on price

1

We continue to be less dependent on promotions

230 228

207 209

Sainsburyrsquos Promotional Participation

1819 1920 19201819

Morrisons

Sainsburyrsquos

Tesco

Asda

Spend on Deal1

Q1 Q2

1 Source Nielsen 4 weekly data to 21 September 2019

10

20

30

4040

30

20

10Sep Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep

2018 2019

H1 1920

H1 1920 AVERAGE

34 31

22 21

23 Interim Results 201920 - November 2019

Be competitive

on price

1

Improved grocery value

Base Price Index 2

-1

0

1

2

3

Grocery inflation (Kantar)1

-960bps

-550bps

Commodity VI 2

Aug 17 Jan 18 Jun 18 Nov 18 Apr 19 Oct 19

2004 2007 2010 2013 2016 2019

Morrisons

Sainsburyrsquos

Tesco

Asda

Total Market

Mar Apr May Jun Jul Aug Sep Oct2019

1 Kantar City Reads to Oct 20192 Sainsburyrsquos value index based on Brandview SKU matching data to Oct 2019

24 Interim Results 201920 - November 2019

Offer distinctive products and new

categories

2

25 Interim Results 201920 - November 2019

Offer distinctive products and new

categories

2

Category tier performance

YoY value share change by tier

12 weeks to September 2019

-03

01

-01

-18

52 weeks to March 2019

Branded

PremiumOwn Brand

Branded

StandardOwn Brand

EconomyOwn Brand

02

-08

-04

00PremiumOwn Brand

StandardOwn Brand

EconomyOwn Brand

Source Nielsen Panel Total FMCG Market Universe Total outlets 52wks data to 9 March 2019 and 12wks data to 21 Sept 2019

26 Interim Results 201920 - November 2019

Offer distinctive products and new

categories

2

Premium private label

Taste the Difference re-launch

bull Over 350 products new repackaged or reformulated

bull Premium ready meals growth now outperforming the market

41

25 2419

Sainsburys Morrisons Tesco Asda

Premium Own Label volume share

Source Nielsen Panel Total FMCG 28 weeks data to 21 September 2019 Premium Own Label share of sales by retailer

27 Interim Results 201920 - November 2019

Offer distinctive products and new

categories

2

Distinctive brands

bull 57 of customers have bought Distinctive Brands since launch

bull On track for pound100m incremental sales

bull 37 new brands in H1 across Fresh and Grocery

bull lsquoTaste of the Futurersquo bays launched in 70 stores- 67 incremental sales

Leon

bull 3 year exclusive partnership

bull 14 products launched

28 Interim Results 201920 - November 2019

Offer distinctive products and new

categories

2

Beauty Rollout

bull Now rolled out to over 60 stores- Sales up over 40

bull Customer numbers up 7

bull Spend per customer up 25

bull Beauty range doubled 1200 additional lines

bull Double digit growth differential against the market

29 Interim Results 201920 - November 2019

Offer distinctive products and new

categories

2

Our values make us different

bull Committed to reduce plastic packaging by 50 by 2025

bull First retailer to remove single use plastic produce and bakery bags from our stores

- Launching reusable bags in fruit and veg aisles

bull Investing in our loose produce offer

bull Removed black plastic trays from ready meals

bull Fresh water stands in cafeacutes for customers to refill bottles

UKrsquos first major retailer to make significant commitment to reduce plastic

30 Interim Results 201920 - November 2019

Offer distinctive products and new

categories

2

Argos category and range focus

bull Availability improvement- Argos master range reduced by c30 over 3 years- Eliminating duplication removing low value items- Better availability of key lines in store

bull Rebalancing into higher margin categories- Gaining share in Furniture1

- Higher quality lines introduced - Increase in weekend delivery slots - Changing customer perceptions

1 GfK Markets 6 months ended 31st August 2019

31 Interim Results 201920 - November 2019

Offer distinctive products and new

categories

2

Clothing

bull Strong market share gains

bull Tu online- Sales +52 - 800000+ new customers +31 YoY

bull Margin rate improvement- Better buying and markdown management

bull lsquoWork Itrsquo campaign - New seasonal high quality value-led work wear ranges

32 Interim Results 201920 - November 2019

Make shopping

convenient supported by great service

3

33 Interim Results 201920 - November 2019

Make shopping

convenient supported by great service

3

Channels Supermarkets

Investing in stores

bull Over 870000 sq ft space repurposed since FY 201415

bull Tailored targeted investment

bull Significant step-up in 201920- Investing in 450+ supermarkets- 172 delivered in H1

1617 1718 1819

Supermarkets Trading intensity1

1 Supermarkets inc GMampC and Argos stores in Sainsburyrsquos

34 Interim Results 201920 - November 2019

Make shopping

convenient supported by great service

3

Store investments driving customer satisfaction

Source Lettuce Know in-store programme Supermarkets only 4 weeks to 121019 YOY

Checkoutexperience

Smartshopbull 200+ handset stores

- average sales participation c15- best stores gt25

bull 160+ app-only (hybrid) stores

Self checkoutsbull 2600+ upgrades bull 10 improvement in speed

Availability of products

Connected colleaguesbull Technology driving efficiency

and availabilitybull Replenishment + stock apps

Core investment

Store fabric upgradesbull 70 stores in H1bull 250 by year end

Ease of Checkout Speed of Checkout

4861

26Availability of products

Overall satisfaction in core investment stores

14

35 Interim Results 201920 - November 2019

Make shopping

convenient supported by great service

3

Channels Convenience

bull 2 year capital light programme resetting range space and pricing

- 158 stores reset in H1- On track to deliver 200 in FY1920- Around 15 SKUs standard to each store

bull Upgraded Self Checkouts in 69 Convenience stores- Improved customer satisfaction - Ease of checkout up 72 YoY- Speed of checkout up 62 YoY

2nd

5th

Value for Money Spent1

1 Lettuce Know Competitor Benchmarking Survey Convenience July 2019 vs Feb 20192 Lettuce Know in-store survey Week 31 201920 Lettuce Know

Sources

Knowledge of colleagues

Speed of checkout

Friendliness of colleagues

Ease of checkout

Availability of colleagues

Customer satisfaction (total)

Q2 1819 Q4 1819 Q1 1920 Q2 1920Q3 18193 Lettuce Know Q2 1920

Improved perceptions vs competitors

Strong and improving customer satisfaction3

2nd

3rd

Variety of Items1

36 Interim Results 201920 - November 2019

Make shopping

convenient supported by great service

3

Channels Groceries Online

bull Sales growth 7

bull Same day delivery now covers nearly 60 of UK households

bull Groceries Online app accounts for over 20 of orders

bull Extended delivery slots

bull Bagless deliveries

500

600

700

800

900

H1201516

H1201617

H1201718

H1201819

H1201920

70

80

7269

70

Sales and YOY growth ratespoundm

37 Interim Results 201920 - November 2019

Make shopping

convenient supported by great service

3

Channels Argos

Strong Fast Track growth

bull Fast Track collection growth 14 YoY

bull Fast Track delivery growth 5 YoY

166

660

657

216

Old formatsDigital Stores

H1 201920

AtAcquisition

Digital store investments

bull 176 Digital conversions and 15 full store refreshes in H1

bull Majority of remaining stores to be converted to digital in H2

bull Pay Browse in 362 stores versus 162 at year end

0

20

40

60

80

100

Walk-in Check and Reserve Home DeliveryFast Track Click amp Collect Fast Track Home Delivery

0

20

40

60

80

100 Fast track15

201617 H1 201920

Fast track24

Walk-in43

Walk-in36

38 Interim Results 201920 - November 2019

Drive efficiency

to invest in the customer

offer

4

39 Interim Results 201920 - November 2019

Drive efficiency

to invest in the customer

offer

4

Product Quality Framework helps us fund investment

PQF activity to date covers

49of food volume

Improved Value Indexmore competitive

More distinctive range more reason to shop at Sainsburyrsquos

Reduced SKU countoperational efficiencies

Cash gross profit +35

Increased salesvolume intensityoperational efficiencies

40 Interim Results 201920 - November 2019

Drive efficiency

to invest in the customer

offer

4

PQF cereals case study

Improved Value Index gt100bpsmore competitive

More distinctive rangemore reason to shop at Sainsburyrsquos

Reduced SKU count -20operational efficiencies

Higher cash gross profit +2 YOY

Volumes +8 operational efficiencies

41 Interim Results 201920 - November 2019

Drive efficiency

to invest in the customer

offer

4

BAU savings to offset cost inflation

Manages inflationary pressures

BAU savingsH1 201920

Procurement GNFR

Retail Technology Efficiencies

Retail HRRetail

management structures

Shrink Reduction

42 Interim Results 201920 - November 2019

Drive efficiency

to invest in the customer

offer

4

Strategic cost transformation 5 year plan

Converge Tackle fixed cost

End to end reviews

Retail Operations Marketing and Commercial Operations

Other central support

Logistics and Supply Chain

Project A

Project C

Project D

Shared Services BPO

Property strategy

Project BGNFR procurement

Capital prioritisation

Technology Digital and Corporate Services

pound250-pound350m

pound150-pound250m

pound400-pound600mExecution underway In planning Opportunities identified

pound5bn addressable cost base

43 Interim Results 201920 - November 2019

Grow connected

services

5

44 Interim Results 201920 - November 2019

Grow connected

services

5

Financial Services Priorities

To be the provider of financial services for loyal Sainsburyrsquos and Argos customers

An agile capital and cost efficient provider of simple mobile-led financial services

Vision

Objective

Priorities Reshape Simplify Strengthen

45 Interim Results 201920 - November 2019

Grow connected

services

5

Current Customer Base

Customer Credit Risk Balance Sheet Earnings

Argos Storecards 22m Prime Near Prime

Credit Cards 09m Prime

Personal Loans 05m Prime

Mortgages 9K Exit

Total Lending

Deposits 03m

Insurances 05m Very Low Risk

Travel Money 266 Sites

ATMs 1890

Financial Services reshaping the portfolio

46 Interim Results 201920 - November 2019

Grow connected

services

5

Increase connectivity and value for Group

Stop mortgage acquisition review back book options

No capital input from the Group from now1

Costincome c503 within 5 years

Double UPBT double digit ROCE within 5 years

Upstream cash within 5 years2

Financial Services key targets

Transform the cost base

Improve returns

Financial services cash generative

Reduce risk profile to Group

Stop putting cash in to Financial Services

2

4

6

3

1

5

Focus on Sainsburyrsquos customer base

1 Subject to regulatory changes requirements2 Subject to regulatory approval3 On a Group contribution basis

47 Interim Results 201920 - November 2019

Grow connected

services

5

Nectar

bull Biggest loyalty programme in the UK

bull Over 18 million collectors

bull Most recognised loyalty brand in the UK

bull Launch of Nectar digital- 21 million app users- Increase in overall Nectar participation- Increased levels of personalisation- 138000 new Nectar customers- 1 app on launch weekend

bull Coalition strengthened with addition of Esso in June 2019

48 Interim Results 201920 - November 2019

Provide a seamless customer

experience

6

49 Interim Results 201920 - November 2019

Provide a seamless customer

experience

6

Digital

bull Groceries Online sales penetration of 8- App accounts for over 20 of orders

bull 21 million digital Nectar app users

bull 14 million Argos Financial Services app downloads

bull Smartshop rollout in over 350 stores

Groceries online

Chop Chop

SmartShop

Universaldiscovery

Seamlessfinancialservices

Singlebasket

50 Interim Results 201920 - November 2019

We will help our customers live well for less

Confident in the core Integrated customer offer

One multi brand multi channel business

Strong cash generation supporting investment dividend and allowing deleverage

Financial flexibility and resilience

Sustainable cost reduction covering cost inflation and funding investment in our competitive offer

QampA

APPENDIX Interim Results 201920 - November 2019

Appendices

APPENDIX Interim Results 201920 - November 2019

Guidance for 201920

1

Spacebull Expect to open 2 new Sainsburyrsquos supermarkets and up to 15 convenience storesbull Expect to open around 25 Argos stores in Sainsburyrsquos (of which 11 are

relocations) resulting in around 305 Argos stores in supermarketsbull Expect to close 2 supermarkets around 25 convenience stores and around 20

Argos stores in FY201920 as part of announced property closure programme of 10-15 supermarkets 30-40 convenience stores and 60-70 Argos stores

Financial Servicesbull Financial services underlying operating profit expected to be cpound45m including a

cpound10m benefit as a result of a change in transfer pricing between Argos and Argos Financial Services

bull Financial Services non-underlying costs are expected to be around pound30mbull No further capital injections into the Bank are expected following pound35m in H1 201920

Depreciation and amortisationbull Expect underlying retail depreciation and amortisation of around pound12bn

including cpound500m right of use asset depreciation

CostsOperating cost inflationbull Cost inflation between 2 and 3Cost savingsbull Continue to deliver cost savings to at least offset the impact of cost inflation

Finance costsbull Net finance costs of around pound405m including pound320m lease interest in

201920 following the introduction of IFRS 16

One-off itemsbull In 201920 cash outflows as a result of items excluded from

underlying results should not exceed pound100mbull Property strategy programme one-off costs expected to be

pound230m-pound270m of which cash costs are pound30-40m

Dividendbull Sainsburyrsquos plans to change the full year dividend policy to 19x cover by

underlying earnings (versus 20x previously) to offset the dilutive (non cash) impact of IFRS 16 on underlying earnings

Capital expenditurebull Retail capital expenditure to be around pound550mbull Retail capital expenditure is expected to be around pound550m-pound600m per

annum over the medium term

Net debtbull Net debt before fair value movements on derivatives to reduce by at

least pound300m

Tax ratebull Underlying tax rate to be between 25 and 26

APPENDIX Interim Results 201920 - November 2019

Retail sales

1 Sales including VAT excluding fuel

LFL sales growth1

(10)

Sales from net new space1

04

Total sales growth1

(06)

Supermarkets2

(07)

Convenience20

Groceries Online

70

Channels

(01)(25)

(12)

2 Supermarket sales include Argos SiS sales FY 1819 16

pound139bn

pound103bnGrocery

pound30bnGeneralMerchandise

pound488mClothing

2

Chart1

201819
194
66
1

Sheet1

APPENDIX Interim Results 201920 - November 2019

Sainsburyrsquos sales area and store numbersAs at 21 September 2019

Opening figures 201920New storesClosuresReplacement storesExtensionsRefurbishments downsizesClosing figures H1 201920

Area(lsquo000 sq ft) Number

21210 -

(20)--

(17)21173

608 -(1)---

607

Supermarkets Convenience

Opening figures 201920New storesClosuresReplacement storesExtensionsRefurbishments downsizesClosing figures H1 201920

Area(lsquo000 sq ft) Number

1934 12

(19)2 --

1929

820 5

(2)1 --

824

Area(lsquo000 sq ft) Number

Total

Opening figures 201920New storesClosuresReplacement storesExtensionsRefurbishments downsizesClosing figures H1 201920

23144 12

(39)2 -

(17)23102

1428 5

(3)1 --

1431

3

APPENDIX Interim Results 201920 - November 2019

Sainsburyrsquos store estateAs at 21 September 2019

Sq ftsales area

82446

870

40001 to60000

20001 to40000

10000 to20000

Under10000 Total

Over60000

0122122

0197197

0175175

06767

824607

1431

Argos storesArgos in SainsburyrsquosArgos in HomebaseOtherArgos total store numbers

Habitat1

Collection points

594281

8-

883

16317

As at21 Sept 2019

Disposalsclosures

Newstores

As at9 March 2019

17--8

-1

(7)-

(2)-

(9)

-(36)

588288

6-

88216

282

ConvenienceSupermarketsTotal stores

Number of stores

Sq ftsales area

1929350

2279

40001 to60000

20001 to40000

10000 to20000

Under10000 Total

Over60000

-18441844

-58185818

-85018501

-46604660

19292117323102

ConvenienceSupermarketsTotal stores

Space by store size (lsquo000 sq ft)

Argos and Habitat store numbers

1 5 Habitat stores 11 Habitat stores in Sainsburys

4

APPENDIX Interim Results 201920 - November 2019

ClosureBitterne West

Sainsburyrsquos investment programme201920

Q1

Supermarkets ConvenienceNew storesMilton Keynes Brooklands District CentBromley High StLeeds Wike Ridge LaneSalford Harbour CityCanterbury High St

ReplacementMayfair Stratton St

ClosuresMayfairWarren St

Q1Q1Q1Q2Q2

Q2

Q1Q2

5

APPENDIX Interim Results 201920 - November 2019

Retail margin

Retail sales (inc VAT inc fuel)(exc VAT inc fuel)

Retail underlying EBITDAR1

Retail underlying EBITDAR margin 2

at constant fuel pricesRetail underlying operating profit3

Retail underlying operating margin 4

at constant fuel prices

1656714808

10677272

4373030

1661214856

11147575

4873333

030342

30 bps28 bps10333 bps32 bps

1 Retail underlying operating profit before net rental income of pound6 million and underlying depreciation and amortisation of pound636 million2 Retail underlying EBITDAR divided by underlying retail sales excluding VAT3 Retail underlying earnings before interest tax and Sainsburyrsquos underlying share of post-tax profit from joint ventures4 Retail underlying operating profit divided by underlying retail sales excluding VAT

poundm H1201920

H1201819

Change

6

APPENDIX Interim Results 201920 - November 2019

H1201920

H1201819

Group retail

Return on capital employed 1

Net debt to EBITDAR (times)23

Fixed charge cover (times)2

Underlying tax rate Core retail capex sales5

713126

26515

743326

25715

poundm

1 ROCE Return is defined as a 52 week rolling underlying profit before interest and tax Capital employed is defined as group net assets2 Net debt of pound6778 million includes lease obligations under IFRS 16 and perpetual securities treated as debt divided by Group underlying EBITDAR of pound2171 million calculated for a 52-week period to 21 September 20193 Group underlying EBITDAR divided by rent (both capital and interest) and net finance costs where interest on perpetual securities is treated as an underlying finance costs4 52 weeks to 22nd September 2018 is not available due to the implementation of IFRS 16 Comparatives therefore reflect the 52 weeks to 9th March 20195 Includes retail sales inc vat inc fuel

4

4

7

APPENDIX Interim Results 201920 - November 2019

Plc Board

Kevin OrsquoByrneChief Financial Officer

Mike Coupe Group Chief Executive

Dame Susan Rice Senior Independent Director

Matt BrittinNon-Executive Director

Jo HarlowNon-Executive Director

Brian CassinNon-Executive Director

David KeensNon-Executive Director

Jean Tomlin Non-Executive Director

Martin Scicluna Chairman

8

APPENDIX Interim Results 201920 - November 2019

Plc Board

Mike Coupe Group Chief Executive Officer

Skills and experienceAppointed Group Chief Executive Officer on 9 July 2014 Mike has been a member of the Operating Board since October 2004 Mike has vast retail industry experience in trading strategy marketing digital and online as well as multi-site store experience He joined Sainsburyrsquos from Big Food Group where he was a board director of Big Food Group PLC and Managing Director of Iceland Food Stores He previously worked for both Asda and Tesco PLC where he served in a variety of senior management roles

Date of appointment 1 August 2007Mike has served as an Executive Director since 1 August 2007 and as Chief Executive Officer since 9 July 2014

Committee membershipCorporate Responsibility and Sustainability Committee

Kevin OrsquoByrne Chief Financial Officer

Skills and experienceKevin brings to the Board a wealth of retail and finance experience Kevin was previously Chief Executive Officer of Poundland Group Limited until December 2016 and held executive roles at Kingfisher plc from 2008 to 2015 including Divisional Director UK China and Turkey Chief Executive Officer of BampQ UK amp Ireland and Group Finance Director He was previously Group Finance Director of Dixons Retail plc and European Finance Director of Quaker Oats He was a Non-Executive Director of Land Securities Group PLC from 2008 to September 2017 where he was Chairman of the Audit Committee and Senior Independent Director

Date of appointment 9 January 2017

Other current rolesNon-Executive Director of Greene King plc

Skills and experienceMartin brings a breadth of experience and leadership in both executive and non-executive roles His previous roles include positions as the Chairman of Great Portland Estates plc Senior Independent Director and Chair of the Audit Committee of Worldpay Inc and Non-Executive Director and Chair of the Audit Committee of Lloyds Banking Group plc He was a partner at Deloitte LLP for 26 years serving as Chairman from 1995 to 2007 where his clients included Dixons WH Smith Alliance Unichem and Cadburyrsquos

Other current rolesChairman of RSA Insurance Group plc

Martin Scicluna Chairman

Date of appointment 1 November 2018 Martin joined the Board as Chairman Designate and Non-Executive Director on 1 November 2018 He was appointed as Chairman of the Board on 10 March 2019

Committee membershipChair of the Nomination Committee

Dame Susan Rice Senior Independent Director

Skills and experienceSusan has extensive experience as a Non-Executive Director as well as in retail banking financial services leadership and sustainability Her career in retail bankingis particularly relevant to our ownership ofSainsburyrsquos Bank Previously Susan was a member of the First Ministerrsquos Council of Economic Advisors Managing Director of Lloyds Banking Group Scotland and was previously Chief Executive and then Chairman of Lloyds TSB Scotland plc She has also held a range of other non-executive directorships including at the Bank of England and SSE plc

Committee membershipChair of the Remuneration Committee and a member of the Nomination Committee

Date of appointment 1 June 2013

Other current rolesChair of Scottish Water and Business Stream Chair of the Scottish Fiscal Commission Non-Executive Director of the North American Income Trust C Hoare and Co and Senior Independent Director of the North American Income Trust

9

Other current rolesNon-Executive Director and Chairman of the Audit Committee of Centrica plc

APPENDIX Interim Results 201920 - November 2019

Plc Board

Jean Tomlin Non-Executive Director

Skills and experienceJean has extensive experience and breadth of skills in human resources and corporate responsibility Jean was formerly Director of HR Workforce and Accreditation for The London OrganisingCommittee of the Olympic and Paralympic Games where she set the strategic direction to ensure the mobilisation of the combined 200000-strong workforce including paid staff volunteers and contractors which represented the recruitment and mobilisation of the largest peacetime workforce and set the industry standard for volunteering with the highly acclaimed Games She was previously Group HR Director at Marks and Spencer Group Plc HR Director and founder member of Egg plc and Sales amp Operations Director of Prudential Direct

Date of appointment 1 January 2013

Committee membershipAudit Committee Corporate Responsibility and Sustainability Committee and Nomination Committee

David Keens Non-Executive Director

Skills and experienceDavid has extensive retail experience and knowledge of consumer facing businesses together with his core skills in finance David was formerly Group Finance Director of next plc from 1991 to 2015 and their Group Treasurer from 1986 to 1991 Previous management experience includes nine years in the UK and overseas operations of multinational food manufacturer Nabisco and prior to that seven years in the accountancy profession

Date of appointment 29 April 2015

Committee membershipChair of the Audit Committee and a member of the Nomination Committee

Other current rolesIndependent Board member of Capri Holdings Limited Non-Executive Director of Hakluyt and Chief Executive Officer of Chanzo Limited

Other current rolesNon-Executive Director Senior Independent Director and Chair of the Audit Committee of Auto Trader Group plc

Matt BrittinNon-Executive Director

Skills and experienceMatt has extensive experience of running a high profile fast moving innovative digital business Since 2015 he has been responsible for Googlersquos business and operations in Europe the Middle East and Africa and hersquos been in leadership roles at Google since 2007 Prior to that Matt spent much of his career in media and marketing with particular interests in strategy commercial development and sales performance This included commercial and digital leadership roles in UK media

Date of appointment 27 January 2011

Committee membershipNomination Committee and Remuneration Committee

Other current rolesGooglersquos President ndash Europe Middle East and Africa and Director of The Media Trust

Brian Cassin Non-Executive Director

Skills and experienceBrian brings present day experience of running a FTSE40 group and of big data and analytics ndash topics of key importance to Sainsburyrsquos Brian joined Experian plc as Chief Financial Officer in April 2012 a post he held until his appointment as Chief Executive Officer in July 2014 Prior to this Brian spent his career in investment banking at Greenhill amp Co where he was Managing Director and Partner Brian has also held various roles at Baring Brothers International and at the London Stock Exchange

Date of appointment 1 April 2016

Committee membershipAudit Committee and Nomination Committee

Other current rolesChief Executive Officer of Experian plc

10

APPENDIX Interim Results 201920 - November 2019

Plc Board

Jo Harlow Non-Executive Director

Skills and experienceJo brings a wealth of experience in consumer-facing businesses and in the telecoms and technology industry bothin the UK and internationally Jo spent 12 years in a variety of senior management roles with Nokia and Microsoft Prior to this she spent eight years at PampG and 11 years at Reebok in senior sales and marketing positions in both Europe and the US

Date of appointment 11 September 2017

Committee membershipChair of the Corporate Responsibility and Sustainability Committee and member of the Nomination Committee and Remuneration Committee

Life PresidentLord Sainsbury of Preston Candover KG

Other current rolesNon-Executive Director of InterContinental Hotels plc Non-Executive Director of Halmaplc and Member of the Supervisory Board of Ceconomy AG

11

APPENDIX Interim Results 201920 - November 2019

Operating Board

Mike Coupe Group Chief Executive

Tim FallowfieldCompany Secretary amp Corporate Services Director

Kevin OrsquoByrne Chief Financial Officer

Jim BrownChief Executive Officer of Sainsburyrsquos Bank

Paul Mills-HicksFood Commercial Director

Angie RisleyGroup HR Director

Phil JordanGroup Chief InformationOfficer

Simon RobertsRetail and Operations Director

Clo MoriartyGroup Chief Digital Officer

12

APPENDIX Interim Results 201920 - November 2019

Operating Board

Mike Coupe Group Chief ExecutiveSee Appendix page 9

Kevin OrsquoByrneChief Financial OfficerSee Appendix page 9

Tim FallowfieldCompany Secretary amp Corporate Services Director

Date of appointment September 2004

Skills and experienceTim joined Sainsburyrsquos in 2001 as Company Secretary and joined the Operating Board in September 2004 In addition to his role as Company Secretary Tim is responsible for the Corporate Services Division comprising Legal Services Data Governance Safety Shareholder Services Insurance and Central Security He chairs the Group Safety Committee and the Data Governance Committee Tim joined Sainsburyrsquos from Exelplc the global logistics company now part of DHL where he was Company Secretary and General Counsel He began his career at the international law firm Clifford Chance and is a qualified solicitor Tim is Chairman of the Disability Confident Business Leaders Group which works with Government in shaping the disability employment agenda and in raising awareness of the benefits of employing disabled people

Jim BrownCEO of Sainsburyrsquos Bank

Skills and experienceJim joined Sainsburyrsquos Bank as CEO in June 2019 and is also a member of the Sainsburyrsquos Group Operating Board He has held a number of senior international Financial Services roles - most recently for RBS in the UK as CEO of Williams and Glyn and prior to that CEO of Ulster Bank in Northern Ireland and the Republic of Ireland Before moving to Ireland he was based in Hong Kong and was CEO Retail and Commercial Banking Asia and the Middle East for RBS and ABN AMRO He has also been a member of the RBS Group Management Committee ABN AMRO Executive Group ABN AMRO Global Consumer Leadership Team and the RBSBank of China Joint Steering Committee Earlier in his career he held a number of senior executive roles for Citibank in Asia and Australia and New Zealand Jim has also held various Board positions including at Ulster Bank Saudi Hollandi Bank The Royal Bank of Scotland (China) Co Ltd and RBS (Pakistan) Ltd He is also a past President of the Institute of Banking in Ireland He is currently a Certified Bank Director

Date of appointment August 2019

Paul Mills-HicksFood Commercial Director

Skills and experiencePaul joined the Operating Board in May 2014 as Food Commercial Director having spent over ten years at Sainsburyrsquos He was closely involved in the formation and execution of the lsquoMaking Sainsburyrsquos Great Againrsquo strategy Following this he held a variety of roles in commercial strategy and finance most recently as Business Unit Director for Grocery Prior to Sainsburyrsquos Paul was European Controller at Marks and Spencer Group PLC and a Director at UBS Warburg

Date of appointment May 2014

13

APPENDIX Interim Results 201920 - November 2019

Operating Board

Angie RisleyGroup HR Director

Skills and experienceAngie was appointed Group HR Director and a member of the Operating Board in January 2013 with responsibility for human resources Angie is also a Director of Sainsburyrsquos Bank plc Angie was most recently Non-Executive Director and Chairman of the Remuneration Committee of Serco plc and prior to this was Group HR Director of Lloyds Banking Group and an Executive Director of Whitbread PLC with responsibility for HR and Corporate Social Responsibility Angie is currently Non-Executive Director and Chair of the Remuneration Committee at Smith amp Nephew plc

Date of appointment January 2013

Phil JordanGroup Chief Information Officer

Skills and experiencePhil joined the Board in January 2018 and has brought a fresh globalperspective on technology to the Operating Board in addition to a wealth of experience in digital data and business transformation Prior to joining Sainsburyrsquos Phil had a long and successful track record in telecommunications Most recently he was Global Chief Information Officer at Telefonica overseeing Digital Transformation and Information Technology and prior to that was Chief Information Officer for Vodafone UKIreland Phil has worked as a Non-Executive Advisor on Technology in the Investment amp Retail Banking sector and is currently a Non-Executive Director of TalkTalk Telecom Group PLC and chairs its Cyber-Security Committee

Date of appointment January 2018

Simon RobertsRetail and Operations Director

Skills and experienceSimon joined Sainsburyrsquos and the Operating Board in July 2017 as Central Retail amp Operations Director responsible for Stores Central operation and Logistics In his previous role he was Executive Vice President of Walgreens Boots Alliance and President of Boots with responsibility for commercial and retail operations across the UK and Ireland Prior to Boots Simon was at Marks and Spencer Group PLC where he held operational and customer leadership roles across stores divisions and central operations Simon is also the Non-Executive Chairman at the Institute ofCustomer Service

Date of appointment July 2017

Clodagh MoriartyGroup Chief Digital Officer

Skills and experienceClodagh was appointed Group Chief Digital Officer in June 2018 Clodagh leads the delivery of a consistent and first-rate digital experience for customers across Sainsburyrsquos Argos and Sainsburyrsquos BankClodagh joined Sainsburyrsquos in 2010 from Bain amp Co management consultants where she had gained experience working on a broad range of projects across multiple sectors and countries Following two years as Head of Strategy at Sainsburyrsquosshe moved into Food Commercial as Category Manager for Meal Solutions and then became Head of Online Trading spanning Food General Merchandise and Clothing before being promoted to Director of Online in 2016 In this role Clodagh was instrumental in driving innovation within Groceries Online and launching new initiatives including SmartShop and Chop Chop

Date of appointment June 2018

14

APPENDIX Interim Results 201920 - November 2019

Supplementary financial details

3 Financial calendarQ3 trading statement(15 weeks to 4 January 2020)

Preliminary results(52 weeks to 7 March 2020)

8 January 2020

30 April 2020

1 Weighted average number of shares

The interim dividend datesOrdinary shares

Ex-dividend 14 November 2019Record 15 November 2019Payment 20 December 2019

H1 201920 22074m (24613m diluted)

H1 201819 21959m (24646m diluted) InterimFinalTotal

2 Dividend

201920

33p 31p79p

110p

201819

15

APPENDIX Interim Results 201920 - November 2019

Contacts

24

James CollinsHead of Investor RelationsTel + 44 (0) 20 7695 7112JamesCollinssainsburyscouk

Susie LynskeyInvestor Relations ManagerTel + 44 (0) 20 7695 0889SusieLynskeysainsburyscouk

Glyn DaviesInvestor Relations AssistantTel + 44 (0) 20 7695 0259GlynDaviessainsburyscouk

wwwj-sainsburycoukJ Sainsbury plc 33 Holborn London EC1N 2HT

Irene GalvanInvestor Relations AnalystTel + 44 (0) 20 7695 2762IreneGalvansainsburyscouk

  • Slide Number 1
  • Slide Number 2
  • Financial overview
  • Group performance overview
  • Retail sales
  • Sales performance versus market
  • Financial services
  • Financial services
  • Items excluded from underlying results
  • Retail capital expenditure
  • Pensions
  • Retail free cash flow
  • Balance sheet targets
  • Summary and Outlook
  • Slide Number 15
  • Key industry challenges
  • We will help our customers live well for less
  • Our strategy
  • Slide Number 19
  • Value brand investment
  • Lower prices on key volume lines
  • We continue to be less dependent on promotions
  • Improved grocery value
  • Slide Number 24
  • Category tier performance
  • Premium private label
  • Distinctive brands
  • Beauty Rollout
  • Our values make us different
  • Argos category and range focus
  • Clothing
  • Slide Number 32
  • Channels Supermarkets
  • Store investments driving customer satisfaction
  • Channels Convenience
  • Channels Groceries Online
  • Channels Argos
  • Slide Number 38
  • Product Quality Framework helps us fund investment
  • PQF cereals case study
  • BAU savings to offset cost inflation
  • Strategic cost transformation 5 year plan
  • Slide Number 43
  • Financial Services Priorities
  • Financial Services reshaping the portfolio
  • Financial Services key targets
  • Nectar
  • Slide Number 48
  • Digital
  • We will help our customers live well for less
  • Slide Number 51
  • Slide Number 52
  • Guidance for 201920
  • Retail sales
  • Sainsburyrsquos sales area and store numbers
  • Sainsburyrsquos store estate
  • Sainsburyrsquos investment programme
  • Retail margin
  • Group retail
  • Plc Board
  • Plc Board
  • Plc Board
  • Plc Board
  • Operating Board
  • Operating Board
  • Operating Board
  • Supplementary financial details
  • Contacts
Column1 201819
Grocery 19
GM 7
Clothing 1
To resize chart data range drag lower right corner of range
Grocery
GM
Clothing
Page 7: Interim Results 17/18 - Sainsbury's/media/Files/S... · 3 Interim Results 2019/20 - November 2019. Financial overview • First period reporting on an inc. IFRS 16 basis - Material

7 Interim Results 201920 - November 2019

Financial servicesTransfer pricing benefit FY guidance unchanged

ChangeH1

201920H1

201819poundm0

251918

85

100 bps 50 bps30 bps

100 bps100 bps

22616

pound62bnpound56bn195m210m

714016

127157

Total income1

Underlying operating profitCustomer lending2

Customer depositsActive customers - BankActive customers - Argos FS3

Costincome ratioNet interest margin4

Bad debt as a percentage of lending5

CET 1 ratio6

Total capital ratio7

22720

pound74bnpound66bn210m220m

703513

137167

3 Prior year restated

4 Net interest receivable average interest-bearing assets 5 Bad debt expense average net lending

1 Net interest net commission and other operating income

6 Common equity tier 1 capital risk-weighted assets2 Amounts due from customers at the Balance Sheet date in respect

of loans mortgages credit cards and store cards net of provisions

201920 FY Guidance Financial services underlying operating profit

expected to be cpound45m including a cpound10m benefit as a result of a change in transfer pricing between Argos and Argos Financial Services

Financial Services non-underlying costs are expected to be around pound30m

No further capital injections into the Bank are expected following pound35m in H1 201920

08 0814 1917

19

3029

Personal loansCredit cardsMortgagesStorecards

FY 201819

7470

HY 201920

Customer assets (poundbn)

7 Total capital risk-weighted assets

8 Interim Results 201920 - November 2019

ChangeH1

201920H1

201819poundm

Financial services

Metrics inc AFS1

3100 bps40 bps

316663

Total Financial Services UPBTCostincome ratioROCE2

306759

1 H1 201819 restated for IFRS 162 Calculated on a post-tax basis Comparative reflects the 52 weeks to 9th March 2019 as the 52 weeks to 22 September 2018 cannot be calculated on a consistent basis due to changes in accounting standards

9 Interim Results 201920 - November 2019

H1201920

H1201819

Items excluded from underlying results

Property strategy programmeRetail restructuring programmeFinancial Services transition and otherArgos integration costsAsda transaction costsOtherTotal

(203)(25)(15)

--

14 (229)

-(69)(40)(25)(17)(21)

(172)

poundm In 201920 cash outflows as a

result of items excluded from underlying results should not exceed pound100m

Property strategy programme one-off costs expected to be pound230m-pound270m (of which pound30m-pound40m cash)

Sainsburyrsquos Bank Financial Services non-

underlying costs are expected to be around pound30m

201920 FY Guidance

10 Interim Results 201920 - November 2019

Retail capital expenditure

H1201920

H1201819

Core retail capital expenditureArgos integration capexRetail capital expenditure

248 -

248

24331

274

poundm Retail capital expenditure to

be around pound550m

Retail capital expenditure is expected to be around pound550m-pound600m per annum over the medium term

201920 FY Guidance

Core retail capital expenditure

MaintenanceGrowthEfficiency

pound243m201819

pound248m201920

11 Interim Results 201920 - November 2019

Pensions

Outcome

bull 2018 triennial valuation deficit down to pound538m from pound1055m in 2015

bull Greater asset-backed security for the Scheme

bull Immediate cash payments reduced

bull Reduced risk of over funding and trapped cash

Agreed long term sustainable and flexible funding plan

Annual cash contribution reduces by cpound50m

Annual cash commitment

under old plan

201920 202021 202122 202223

124

48

98

7669

12 Interim Results 201920 - November 2019

Retail free cash flow

2 Interest paid net of interest received interest elements of obligations under finance lease payments and dividends paid on perpetual securities

3 Excludes Argos integration capital expenditure

1 Operating cash flow before changes in working capital and pension contributions

4 Other non-cash includes new leases and lease modifications and fair value movements on derivatives linked to borrowings

Adjusted operating cash flow before changes in working capital1

Decrease in working capital

Pension contribution net interest paid2 corporation tax paidNet cash generated from operating activitiesCash capital expenditure before strategic capex3

Proceeds from disposal of property plant and equipmentRepayments of lease obligations and right-of-use assets direct costsBank capital injectionsDividends and distributions received from JVs net of capital injectionsRetail free cash flowDividends paid on ordinary sharesArgos integration capital expenditure

Repayment of borrowings other non-cash and net interest movements4

Movement in net debt5

Opening net debt including perpetual securities as debtClosing net debt including perpetual securities as debt

Of whichLease LiabilitiesNet Debt excluding Lease Liabilities

poundm ndash Restated for IFRS 161029

296

(279)1046

(243)34

(231)-11

617 (156)

(31)

-

430(7575)(7145)

(5873)(1272)

H1 201819Restated

H1 201920

1034 289

(282)1041 (248)

54 (232)

(35)118

698 (174)

-

44

568(7346)(6778)

(5770)(1008)

201920 FY Guidance

5 Net debt definition now excludes derivatives not linked to borrowings and includes perpetual securities as debt

Capital injections into the Bank are expected to be pound35m

Proceeds from disposal of property are expected to be in line with 201819

Expect underlying retail depreciation and amortisation of around pound12bn including cpound500m right of use asset depreciation

Net debt before fair value movements on derivatives to reduce by at least pound300m

Net finance costs of around pound405m including pound320m lease interest in 201920 following the introduction of IFRS 16

13 Interim Results 201920 - November 2019

1 Net debt definition now excludes derivatives not linked to borrowings and includes perpetual securities as debt2 Net debt (inc perpetual securities) on a post-IFRS 16 basis divided by Group underlying EBITDAR We previously disclosed

adjusted Net debt EBITDAR but net debt on a post-IFRS 16 basis now includes lease liabilities3 FY1819 Net Debt exc Leases of pound1522m compares to the previously reported Net Debt of pound1636m less pound(122)m of finance leases plus pound8m other (predominantly derivatives no longer reported within net debt)

Balance sheet targets

bull Net debt reduction of at least pound750m over the next three years

bull Medium leverage reduction targets- Net debtEBITDAR2 less than 3x

bull Dividend policy changed to 19x underlying eps cover versus 20x

- Adjusting for the impact of IFRS 16

FY1819

Net debt exc Lease liabilities1 (poundm)

FY1516

2125

15223

FY2122

(750)

Target

c800

H1201920

FY201819

Net DebtOf which lease liabilitiesNet Debt exc leases1

(6778) (5770) (1008)

(7346) (5824) (1522)3

poundm

(603)

14 Interim Results 201920 - November 2019

Summary and Outlook

bull Grocery sales improving relative to the market

bull General Merchandise and Clothing outperforming a difficult market

bull H1 profits down- Phasing of cost savings weather higher marketing costs

bull H2 profits will benefit from- Annualisation of colleague wage increases - Normalisation of weather comparatives and marketing costs

bull Material impact of property strategy programme exceptionals (largely non-cash)

bull Strong free cash flow generation

bull On track to deliver non-lease net debt reduction of at least pound750m over the next three years

Mike CoupeChief Executive Officer

16 Interim Results 201920 - November 2019

Key industry challenges

DigitisationGrowth of the discounters

pound

Low to no market growth

17 Interim Results 201920 - November 2019

We will help our customers live well for less

Confident in the core Integrated customer offer

One multi brand multi channel business

Strong cash generation supporting investment dividend and allowing deleverage

Financial flexibility and resilience

Sustainable cost reduction covering cost inflation and funding investment in our competitive offer

18 Interim Results 201920 - November 2019

Our strategy

To help our customers live well for less

Metrics Colleague engagement Customer satisfaction Volume share Profitability Free cash flow ROCE

Purpose

Priorities

Provide a seamless customer

experience

6

Drive efficiency

to invest in the customer

offer

4

Make shopping

convenient supported by great service

3

Offer distinctive products and new

categories

2

Be competitive

on price

1

Grow connected

services

5

19 Interim Results 201920 - November 2019

Be competitive

on price

1

20 Interim Results 201920 - November 2019

Be competitive

on price

1

Value brand investment

Sainsburyrsquos Meat Fish amp Poultry Value Own Label1

Gains

Losses

Incremental Switching within Sainsburyrsquos

Dec 17 Oct 19

+2Sales

+4Volume

Bread Investing across Own Label Tiers120+ EPP SKUs launched in H1 200 by end 201920

Repackaged and NPD within Premium

New Owned Brand Replacing Basics

NPD within Core+ Responding in Growth Areas

Repackaged Core bySainsburyrsquos

New

New

Improved

Improved

1 Kantar 12 we 6 October 2019 ndash rolling 12 weeks switching within total Market MFP

21 Interim Results 201920 - November 2019

Be competitive

on price

1

Lower prices on key volume lines

In-Store Volume Returns Examples

Chicken Wings 1kg+12 Volume

pound170was pound210

pound050Only

White Pittas x6+15 Volume

Chestnut Mushrooms 250g+45 Volume

pound080Only

1 Pre wave 3 lockdown (started 24th March to 15th June 19) YoY 2 Last 6 weeks since wave 4 lockdown (started 28th August 19) YoY

-4

0

4

8

12

16

-6 -5 -4 -3 -2 -1 0 1 2 3 4 5 6

Change in volumes ()

Pre1 Post2

22 Interim Results 201920 - November 2019

Be competitive

on price

1

We continue to be less dependent on promotions

230 228

207 209

Sainsburyrsquos Promotional Participation

1819 1920 19201819

Morrisons

Sainsburyrsquos

Tesco

Asda

Spend on Deal1

Q1 Q2

1 Source Nielsen 4 weekly data to 21 September 2019

10

20

30

4040

30

20

10Sep Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep

2018 2019

H1 1920

H1 1920 AVERAGE

34 31

22 21

23 Interim Results 201920 - November 2019

Be competitive

on price

1

Improved grocery value

Base Price Index 2

-1

0

1

2

3

Grocery inflation (Kantar)1

-960bps

-550bps

Commodity VI 2

Aug 17 Jan 18 Jun 18 Nov 18 Apr 19 Oct 19

2004 2007 2010 2013 2016 2019

Morrisons

Sainsburyrsquos

Tesco

Asda

Total Market

Mar Apr May Jun Jul Aug Sep Oct2019

1 Kantar City Reads to Oct 20192 Sainsburyrsquos value index based on Brandview SKU matching data to Oct 2019

24 Interim Results 201920 - November 2019

Offer distinctive products and new

categories

2

25 Interim Results 201920 - November 2019

Offer distinctive products and new

categories

2

Category tier performance

YoY value share change by tier

12 weeks to September 2019

-03

01

-01

-18

52 weeks to March 2019

Branded

PremiumOwn Brand

Branded

StandardOwn Brand

EconomyOwn Brand

02

-08

-04

00PremiumOwn Brand

StandardOwn Brand

EconomyOwn Brand

Source Nielsen Panel Total FMCG Market Universe Total outlets 52wks data to 9 March 2019 and 12wks data to 21 Sept 2019

26 Interim Results 201920 - November 2019

Offer distinctive products and new

categories

2

Premium private label

Taste the Difference re-launch

bull Over 350 products new repackaged or reformulated

bull Premium ready meals growth now outperforming the market

41

25 2419

Sainsburys Morrisons Tesco Asda

Premium Own Label volume share

Source Nielsen Panel Total FMCG 28 weeks data to 21 September 2019 Premium Own Label share of sales by retailer

27 Interim Results 201920 - November 2019

Offer distinctive products and new

categories

2

Distinctive brands

bull 57 of customers have bought Distinctive Brands since launch

bull On track for pound100m incremental sales

bull 37 new brands in H1 across Fresh and Grocery

bull lsquoTaste of the Futurersquo bays launched in 70 stores- 67 incremental sales

Leon

bull 3 year exclusive partnership

bull 14 products launched

28 Interim Results 201920 - November 2019

Offer distinctive products and new

categories

2

Beauty Rollout

bull Now rolled out to over 60 stores- Sales up over 40

bull Customer numbers up 7

bull Spend per customer up 25

bull Beauty range doubled 1200 additional lines

bull Double digit growth differential against the market

29 Interim Results 201920 - November 2019

Offer distinctive products and new

categories

2

Our values make us different

bull Committed to reduce plastic packaging by 50 by 2025

bull First retailer to remove single use plastic produce and bakery bags from our stores

- Launching reusable bags in fruit and veg aisles

bull Investing in our loose produce offer

bull Removed black plastic trays from ready meals

bull Fresh water stands in cafeacutes for customers to refill bottles

UKrsquos first major retailer to make significant commitment to reduce plastic

30 Interim Results 201920 - November 2019

Offer distinctive products and new

categories

2

Argos category and range focus

bull Availability improvement- Argos master range reduced by c30 over 3 years- Eliminating duplication removing low value items- Better availability of key lines in store

bull Rebalancing into higher margin categories- Gaining share in Furniture1

- Higher quality lines introduced - Increase in weekend delivery slots - Changing customer perceptions

1 GfK Markets 6 months ended 31st August 2019

31 Interim Results 201920 - November 2019

Offer distinctive products and new

categories

2

Clothing

bull Strong market share gains

bull Tu online- Sales +52 - 800000+ new customers +31 YoY

bull Margin rate improvement- Better buying and markdown management

bull lsquoWork Itrsquo campaign - New seasonal high quality value-led work wear ranges

32 Interim Results 201920 - November 2019

Make shopping

convenient supported by great service

3

33 Interim Results 201920 - November 2019

Make shopping

convenient supported by great service

3

Channels Supermarkets

Investing in stores

bull Over 870000 sq ft space repurposed since FY 201415

bull Tailored targeted investment

bull Significant step-up in 201920- Investing in 450+ supermarkets- 172 delivered in H1

1617 1718 1819

Supermarkets Trading intensity1

1 Supermarkets inc GMampC and Argos stores in Sainsburyrsquos

34 Interim Results 201920 - November 2019

Make shopping

convenient supported by great service

3

Store investments driving customer satisfaction

Source Lettuce Know in-store programme Supermarkets only 4 weeks to 121019 YOY

Checkoutexperience

Smartshopbull 200+ handset stores

- average sales participation c15- best stores gt25

bull 160+ app-only (hybrid) stores

Self checkoutsbull 2600+ upgrades bull 10 improvement in speed

Availability of products

Connected colleaguesbull Technology driving efficiency

and availabilitybull Replenishment + stock apps

Core investment

Store fabric upgradesbull 70 stores in H1bull 250 by year end

Ease of Checkout Speed of Checkout

4861

26Availability of products

Overall satisfaction in core investment stores

14

35 Interim Results 201920 - November 2019

Make shopping

convenient supported by great service

3

Channels Convenience

bull 2 year capital light programme resetting range space and pricing

- 158 stores reset in H1- On track to deliver 200 in FY1920- Around 15 SKUs standard to each store

bull Upgraded Self Checkouts in 69 Convenience stores- Improved customer satisfaction - Ease of checkout up 72 YoY- Speed of checkout up 62 YoY

2nd

5th

Value for Money Spent1

1 Lettuce Know Competitor Benchmarking Survey Convenience July 2019 vs Feb 20192 Lettuce Know in-store survey Week 31 201920 Lettuce Know

Sources

Knowledge of colleagues

Speed of checkout

Friendliness of colleagues

Ease of checkout

Availability of colleagues

Customer satisfaction (total)

Q2 1819 Q4 1819 Q1 1920 Q2 1920Q3 18193 Lettuce Know Q2 1920

Improved perceptions vs competitors

Strong and improving customer satisfaction3

2nd

3rd

Variety of Items1

36 Interim Results 201920 - November 2019

Make shopping

convenient supported by great service

3

Channels Groceries Online

bull Sales growth 7

bull Same day delivery now covers nearly 60 of UK households

bull Groceries Online app accounts for over 20 of orders

bull Extended delivery slots

bull Bagless deliveries

500

600

700

800

900

H1201516

H1201617

H1201718

H1201819

H1201920

70

80

7269

70

Sales and YOY growth ratespoundm

37 Interim Results 201920 - November 2019

Make shopping

convenient supported by great service

3

Channels Argos

Strong Fast Track growth

bull Fast Track collection growth 14 YoY

bull Fast Track delivery growth 5 YoY

166

660

657

216

Old formatsDigital Stores

H1 201920

AtAcquisition

Digital store investments

bull 176 Digital conversions and 15 full store refreshes in H1

bull Majority of remaining stores to be converted to digital in H2

bull Pay Browse in 362 stores versus 162 at year end

0

20

40

60

80

100

Walk-in Check and Reserve Home DeliveryFast Track Click amp Collect Fast Track Home Delivery

0

20

40

60

80

100 Fast track15

201617 H1 201920

Fast track24

Walk-in43

Walk-in36

38 Interim Results 201920 - November 2019

Drive efficiency

to invest in the customer

offer

4

39 Interim Results 201920 - November 2019

Drive efficiency

to invest in the customer

offer

4

Product Quality Framework helps us fund investment

PQF activity to date covers

49of food volume

Improved Value Indexmore competitive

More distinctive range more reason to shop at Sainsburyrsquos

Reduced SKU countoperational efficiencies

Cash gross profit +35

Increased salesvolume intensityoperational efficiencies

40 Interim Results 201920 - November 2019

Drive efficiency

to invest in the customer

offer

4

PQF cereals case study

Improved Value Index gt100bpsmore competitive

More distinctive rangemore reason to shop at Sainsburyrsquos

Reduced SKU count -20operational efficiencies

Higher cash gross profit +2 YOY

Volumes +8 operational efficiencies

41 Interim Results 201920 - November 2019

Drive efficiency

to invest in the customer

offer

4

BAU savings to offset cost inflation

Manages inflationary pressures

BAU savingsH1 201920

Procurement GNFR

Retail Technology Efficiencies

Retail HRRetail

management structures

Shrink Reduction

42 Interim Results 201920 - November 2019

Drive efficiency

to invest in the customer

offer

4

Strategic cost transformation 5 year plan

Converge Tackle fixed cost

End to end reviews

Retail Operations Marketing and Commercial Operations

Other central support

Logistics and Supply Chain

Project A

Project C

Project D

Shared Services BPO

Property strategy

Project BGNFR procurement

Capital prioritisation

Technology Digital and Corporate Services

pound250-pound350m

pound150-pound250m

pound400-pound600mExecution underway In planning Opportunities identified

pound5bn addressable cost base

43 Interim Results 201920 - November 2019

Grow connected

services

5

44 Interim Results 201920 - November 2019

Grow connected

services

5

Financial Services Priorities

To be the provider of financial services for loyal Sainsburyrsquos and Argos customers

An agile capital and cost efficient provider of simple mobile-led financial services

Vision

Objective

Priorities Reshape Simplify Strengthen

45 Interim Results 201920 - November 2019

Grow connected

services

5

Current Customer Base

Customer Credit Risk Balance Sheet Earnings

Argos Storecards 22m Prime Near Prime

Credit Cards 09m Prime

Personal Loans 05m Prime

Mortgages 9K Exit

Total Lending

Deposits 03m

Insurances 05m Very Low Risk

Travel Money 266 Sites

ATMs 1890

Financial Services reshaping the portfolio

46 Interim Results 201920 - November 2019

Grow connected

services

5

Increase connectivity and value for Group

Stop mortgage acquisition review back book options

No capital input from the Group from now1

Costincome c503 within 5 years

Double UPBT double digit ROCE within 5 years

Upstream cash within 5 years2

Financial Services key targets

Transform the cost base

Improve returns

Financial services cash generative

Reduce risk profile to Group

Stop putting cash in to Financial Services

2

4

6

3

1

5

Focus on Sainsburyrsquos customer base

1 Subject to regulatory changes requirements2 Subject to regulatory approval3 On a Group contribution basis

47 Interim Results 201920 - November 2019

Grow connected

services

5

Nectar

bull Biggest loyalty programme in the UK

bull Over 18 million collectors

bull Most recognised loyalty brand in the UK

bull Launch of Nectar digital- 21 million app users- Increase in overall Nectar participation- Increased levels of personalisation- 138000 new Nectar customers- 1 app on launch weekend

bull Coalition strengthened with addition of Esso in June 2019

48 Interim Results 201920 - November 2019

Provide a seamless customer

experience

6

49 Interim Results 201920 - November 2019

Provide a seamless customer

experience

6

Digital

bull Groceries Online sales penetration of 8- App accounts for over 20 of orders

bull 21 million digital Nectar app users

bull 14 million Argos Financial Services app downloads

bull Smartshop rollout in over 350 stores

Groceries online

Chop Chop

SmartShop

Universaldiscovery

Seamlessfinancialservices

Singlebasket

50 Interim Results 201920 - November 2019

We will help our customers live well for less

Confident in the core Integrated customer offer

One multi brand multi channel business

Strong cash generation supporting investment dividend and allowing deleverage

Financial flexibility and resilience

Sustainable cost reduction covering cost inflation and funding investment in our competitive offer

QampA

APPENDIX Interim Results 201920 - November 2019

Appendices

APPENDIX Interim Results 201920 - November 2019

Guidance for 201920

1

Spacebull Expect to open 2 new Sainsburyrsquos supermarkets and up to 15 convenience storesbull Expect to open around 25 Argos stores in Sainsburyrsquos (of which 11 are

relocations) resulting in around 305 Argos stores in supermarketsbull Expect to close 2 supermarkets around 25 convenience stores and around 20

Argos stores in FY201920 as part of announced property closure programme of 10-15 supermarkets 30-40 convenience stores and 60-70 Argos stores

Financial Servicesbull Financial services underlying operating profit expected to be cpound45m including a

cpound10m benefit as a result of a change in transfer pricing between Argos and Argos Financial Services

bull Financial Services non-underlying costs are expected to be around pound30mbull No further capital injections into the Bank are expected following pound35m in H1 201920

Depreciation and amortisationbull Expect underlying retail depreciation and amortisation of around pound12bn

including cpound500m right of use asset depreciation

CostsOperating cost inflationbull Cost inflation between 2 and 3Cost savingsbull Continue to deliver cost savings to at least offset the impact of cost inflation

Finance costsbull Net finance costs of around pound405m including pound320m lease interest in

201920 following the introduction of IFRS 16

One-off itemsbull In 201920 cash outflows as a result of items excluded from

underlying results should not exceed pound100mbull Property strategy programme one-off costs expected to be

pound230m-pound270m of which cash costs are pound30-40m

Dividendbull Sainsburyrsquos plans to change the full year dividend policy to 19x cover by

underlying earnings (versus 20x previously) to offset the dilutive (non cash) impact of IFRS 16 on underlying earnings

Capital expenditurebull Retail capital expenditure to be around pound550mbull Retail capital expenditure is expected to be around pound550m-pound600m per

annum over the medium term

Net debtbull Net debt before fair value movements on derivatives to reduce by at

least pound300m

Tax ratebull Underlying tax rate to be between 25 and 26

APPENDIX Interim Results 201920 - November 2019

Retail sales

1 Sales including VAT excluding fuel

LFL sales growth1

(10)

Sales from net new space1

04

Total sales growth1

(06)

Supermarkets2

(07)

Convenience20

Groceries Online

70

Channels

(01)(25)

(12)

2 Supermarket sales include Argos SiS sales FY 1819 16

pound139bn

pound103bnGrocery

pound30bnGeneralMerchandise

pound488mClothing

2

Chart1

201819
194
66
1

Sheet1

APPENDIX Interim Results 201920 - November 2019

Sainsburyrsquos sales area and store numbersAs at 21 September 2019

Opening figures 201920New storesClosuresReplacement storesExtensionsRefurbishments downsizesClosing figures H1 201920

Area(lsquo000 sq ft) Number

21210 -

(20)--

(17)21173

608 -(1)---

607

Supermarkets Convenience

Opening figures 201920New storesClosuresReplacement storesExtensionsRefurbishments downsizesClosing figures H1 201920

Area(lsquo000 sq ft) Number

1934 12

(19)2 --

1929

820 5

(2)1 --

824

Area(lsquo000 sq ft) Number

Total

Opening figures 201920New storesClosuresReplacement storesExtensionsRefurbishments downsizesClosing figures H1 201920

23144 12

(39)2 -

(17)23102

1428 5

(3)1 --

1431

3

APPENDIX Interim Results 201920 - November 2019

Sainsburyrsquos store estateAs at 21 September 2019

Sq ftsales area

82446

870

40001 to60000

20001 to40000

10000 to20000

Under10000 Total

Over60000

0122122

0197197

0175175

06767

824607

1431

Argos storesArgos in SainsburyrsquosArgos in HomebaseOtherArgos total store numbers

Habitat1

Collection points

594281

8-

883

16317

As at21 Sept 2019

Disposalsclosures

Newstores

As at9 March 2019

17--8

-1

(7)-

(2)-

(9)

-(36)

588288

6-

88216

282

ConvenienceSupermarketsTotal stores

Number of stores

Sq ftsales area

1929350

2279

40001 to60000

20001 to40000

10000 to20000

Under10000 Total

Over60000

-18441844

-58185818

-85018501

-46604660

19292117323102

ConvenienceSupermarketsTotal stores

Space by store size (lsquo000 sq ft)

Argos and Habitat store numbers

1 5 Habitat stores 11 Habitat stores in Sainsburys

4

APPENDIX Interim Results 201920 - November 2019

ClosureBitterne West

Sainsburyrsquos investment programme201920

Q1

Supermarkets ConvenienceNew storesMilton Keynes Brooklands District CentBromley High StLeeds Wike Ridge LaneSalford Harbour CityCanterbury High St

ReplacementMayfair Stratton St

ClosuresMayfairWarren St

Q1Q1Q1Q2Q2

Q2

Q1Q2

5

APPENDIX Interim Results 201920 - November 2019

Retail margin

Retail sales (inc VAT inc fuel)(exc VAT inc fuel)

Retail underlying EBITDAR1

Retail underlying EBITDAR margin 2

at constant fuel pricesRetail underlying operating profit3

Retail underlying operating margin 4

at constant fuel prices

1656714808

10677272

4373030

1661214856

11147575

4873333

030342

30 bps28 bps10333 bps32 bps

1 Retail underlying operating profit before net rental income of pound6 million and underlying depreciation and amortisation of pound636 million2 Retail underlying EBITDAR divided by underlying retail sales excluding VAT3 Retail underlying earnings before interest tax and Sainsburyrsquos underlying share of post-tax profit from joint ventures4 Retail underlying operating profit divided by underlying retail sales excluding VAT

poundm H1201920

H1201819

Change

6

APPENDIX Interim Results 201920 - November 2019

H1201920

H1201819

Group retail

Return on capital employed 1

Net debt to EBITDAR (times)23

Fixed charge cover (times)2

Underlying tax rate Core retail capex sales5

713126

26515

743326

25715

poundm

1 ROCE Return is defined as a 52 week rolling underlying profit before interest and tax Capital employed is defined as group net assets2 Net debt of pound6778 million includes lease obligations under IFRS 16 and perpetual securities treated as debt divided by Group underlying EBITDAR of pound2171 million calculated for a 52-week period to 21 September 20193 Group underlying EBITDAR divided by rent (both capital and interest) and net finance costs where interest on perpetual securities is treated as an underlying finance costs4 52 weeks to 22nd September 2018 is not available due to the implementation of IFRS 16 Comparatives therefore reflect the 52 weeks to 9th March 20195 Includes retail sales inc vat inc fuel

4

4

7

APPENDIX Interim Results 201920 - November 2019

Plc Board

Kevin OrsquoByrneChief Financial Officer

Mike Coupe Group Chief Executive

Dame Susan Rice Senior Independent Director

Matt BrittinNon-Executive Director

Jo HarlowNon-Executive Director

Brian CassinNon-Executive Director

David KeensNon-Executive Director

Jean Tomlin Non-Executive Director

Martin Scicluna Chairman

8

APPENDIX Interim Results 201920 - November 2019

Plc Board

Mike Coupe Group Chief Executive Officer

Skills and experienceAppointed Group Chief Executive Officer on 9 July 2014 Mike has been a member of the Operating Board since October 2004 Mike has vast retail industry experience in trading strategy marketing digital and online as well as multi-site store experience He joined Sainsburyrsquos from Big Food Group where he was a board director of Big Food Group PLC and Managing Director of Iceland Food Stores He previously worked for both Asda and Tesco PLC where he served in a variety of senior management roles

Date of appointment 1 August 2007Mike has served as an Executive Director since 1 August 2007 and as Chief Executive Officer since 9 July 2014

Committee membershipCorporate Responsibility and Sustainability Committee

Kevin OrsquoByrne Chief Financial Officer

Skills and experienceKevin brings to the Board a wealth of retail and finance experience Kevin was previously Chief Executive Officer of Poundland Group Limited until December 2016 and held executive roles at Kingfisher plc from 2008 to 2015 including Divisional Director UK China and Turkey Chief Executive Officer of BampQ UK amp Ireland and Group Finance Director He was previously Group Finance Director of Dixons Retail plc and European Finance Director of Quaker Oats He was a Non-Executive Director of Land Securities Group PLC from 2008 to September 2017 where he was Chairman of the Audit Committee and Senior Independent Director

Date of appointment 9 January 2017

Other current rolesNon-Executive Director of Greene King plc

Skills and experienceMartin brings a breadth of experience and leadership in both executive and non-executive roles His previous roles include positions as the Chairman of Great Portland Estates plc Senior Independent Director and Chair of the Audit Committee of Worldpay Inc and Non-Executive Director and Chair of the Audit Committee of Lloyds Banking Group plc He was a partner at Deloitte LLP for 26 years serving as Chairman from 1995 to 2007 where his clients included Dixons WH Smith Alliance Unichem and Cadburyrsquos

Other current rolesChairman of RSA Insurance Group plc

Martin Scicluna Chairman

Date of appointment 1 November 2018 Martin joined the Board as Chairman Designate and Non-Executive Director on 1 November 2018 He was appointed as Chairman of the Board on 10 March 2019

Committee membershipChair of the Nomination Committee

Dame Susan Rice Senior Independent Director

Skills and experienceSusan has extensive experience as a Non-Executive Director as well as in retail banking financial services leadership and sustainability Her career in retail bankingis particularly relevant to our ownership ofSainsburyrsquos Bank Previously Susan was a member of the First Ministerrsquos Council of Economic Advisors Managing Director of Lloyds Banking Group Scotland and was previously Chief Executive and then Chairman of Lloyds TSB Scotland plc She has also held a range of other non-executive directorships including at the Bank of England and SSE plc

Committee membershipChair of the Remuneration Committee and a member of the Nomination Committee

Date of appointment 1 June 2013

Other current rolesChair of Scottish Water and Business Stream Chair of the Scottish Fiscal Commission Non-Executive Director of the North American Income Trust C Hoare and Co and Senior Independent Director of the North American Income Trust

9

Other current rolesNon-Executive Director and Chairman of the Audit Committee of Centrica plc

APPENDIX Interim Results 201920 - November 2019

Plc Board

Jean Tomlin Non-Executive Director

Skills and experienceJean has extensive experience and breadth of skills in human resources and corporate responsibility Jean was formerly Director of HR Workforce and Accreditation for The London OrganisingCommittee of the Olympic and Paralympic Games where she set the strategic direction to ensure the mobilisation of the combined 200000-strong workforce including paid staff volunteers and contractors which represented the recruitment and mobilisation of the largest peacetime workforce and set the industry standard for volunteering with the highly acclaimed Games She was previously Group HR Director at Marks and Spencer Group Plc HR Director and founder member of Egg plc and Sales amp Operations Director of Prudential Direct

Date of appointment 1 January 2013

Committee membershipAudit Committee Corporate Responsibility and Sustainability Committee and Nomination Committee

David Keens Non-Executive Director

Skills and experienceDavid has extensive retail experience and knowledge of consumer facing businesses together with his core skills in finance David was formerly Group Finance Director of next plc from 1991 to 2015 and their Group Treasurer from 1986 to 1991 Previous management experience includes nine years in the UK and overseas operations of multinational food manufacturer Nabisco and prior to that seven years in the accountancy profession

Date of appointment 29 April 2015

Committee membershipChair of the Audit Committee and a member of the Nomination Committee

Other current rolesIndependent Board member of Capri Holdings Limited Non-Executive Director of Hakluyt and Chief Executive Officer of Chanzo Limited

Other current rolesNon-Executive Director Senior Independent Director and Chair of the Audit Committee of Auto Trader Group plc

Matt BrittinNon-Executive Director

Skills and experienceMatt has extensive experience of running a high profile fast moving innovative digital business Since 2015 he has been responsible for Googlersquos business and operations in Europe the Middle East and Africa and hersquos been in leadership roles at Google since 2007 Prior to that Matt spent much of his career in media and marketing with particular interests in strategy commercial development and sales performance This included commercial and digital leadership roles in UK media

Date of appointment 27 January 2011

Committee membershipNomination Committee and Remuneration Committee

Other current rolesGooglersquos President ndash Europe Middle East and Africa and Director of The Media Trust

Brian Cassin Non-Executive Director

Skills and experienceBrian brings present day experience of running a FTSE40 group and of big data and analytics ndash topics of key importance to Sainsburyrsquos Brian joined Experian plc as Chief Financial Officer in April 2012 a post he held until his appointment as Chief Executive Officer in July 2014 Prior to this Brian spent his career in investment banking at Greenhill amp Co where he was Managing Director and Partner Brian has also held various roles at Baring Brothers International and at the London Stock Exchange

Date of appointment 1 April 2016

Committee membershipAudit Committee and Nomination Committee

Other current rolesChief Executive Officer of Experian plc

10

APPENDIX Interim Results 201920 - November 2019

Plc Board

Jo Harlow Non-Executive Director

Skills and experienceJo brings a wealth of experience in consumer-facing businesses and in the telecoms and technology industry bothin the UK and internationally Jo spent 12 years in a variety of senior management roles with Nokia and Microsoft Prior to this she spent eight years at PampG and 11 years at Reebok in senior sales and marketing positions in both Europe and the US

Date of appointment 11 September 2017

Committee membershipChair of the Corporate Responsibility and Sustainability Committee and member of the Nomination Committee and Remuneration Committee

Life PresidentLord Sainsbury of Preston Candover KG

Other current rolesNon-Executive Director of InterContinental Hotels plc Non-Executive Director of Halmaplc and Member of the Supervisory Board of Ceconomy AG

11

APPENDIX Interim Results 201920 - November 2019

Operating Board

Mike Coupe Group Chief Executive

Tim FallowfieldCompany Secretary amp Corporate Services Director

Kevin OrsquoByrne Chief Financial Officer

Jim BrownChief Executive Officer of Sainsburyrsquos Bank

Paul Mills-HicksFood Commercial Director

Angie RisleyGroup HR Director

Phil JordanGroup Chief InformationOfficer

Simon RobertsRetail and Operations Director

Clo MoriartyGroup Chief Digital Officer

12

APPENDIX Interim Results 201920 - November 2019

Operating Board

Mike Coupe Group Chief ExecutiveSee Appendix page 9

Kevin OrsquoByrneChief Financial OfficerSee Appendix page 9

Tim FallowfieldCompany Secretary amp Corporate Services Director

Date of appointment September 2004

Skills and experienceTim joined Sainsburyrsquos in 2001 as Company Secretary and joined the Operating Board in September 2004 In addition to his role as Company Secretary Tim is responsible for the Corporate Services Division comprising Legal Services Data Governance Safety Shareholder Services Insurance and Central Security He chairs the Group Safety Committee and the Data Governance Committee Tim joined Sainsburyrsquos from Exelplc the global logistics company now part of DHL where he was Company Secretary and General Counsel He began his career at the international law firm Clifford Chance and is a qualified solicitor Tim is Chairman of the Disability Confident Business Leaders Group which works with Government in shaping the disability employment agenda and in raising awareness of the benefits of employing disabled people

Jim BrownCEO of Sainsburyrsquos Bank

Skills and experienceJim joined Sainsburyrsquos Bank as CEO in June 2019 and is also a member of the Sainsburyrsquos Group Operating Board He has held a number of senior international Financial Services roles - most recently for RBS in the UK as CEO of Williams and Glyn and prior to that CEO of Ulster Bank in Northern Ireland and the Republic of Ireland Before moving to Ireland he was based in Hong Kong and was CEO Retail and Commercial Banking Asia and the Middle East for RBS and ABN AMRO He has also been a member of the RBS Group Management Committee ABN AMRO Executive Group ABN AMRO Global Consumer Leadership Team and the RBSBank of China Joint Steering Committee Earlier in his career he held a number of senior executive roles for Citibank in Asia and Australia and New Zealand Jim has also held various Board positions including at Ulster Bank Saudi Hollandi Bank The Royal Bank of Scotland (China) Co Ltd and RBS (Pakistan) Ltd He is also a past President of the Institute of Banking in Ireland He is currently a Certified Bank Director

Date of appointment August 2019

Paul Mills-HicksFood Commercial Director

Skills and experiencePaul joined the Operating Board in May 2014 as Food Commercial Director having spent over ten years at Sainsburyrsquos He was closely involved in the formation and execution of the lsquoMaking Sainsburyrsquos Great Againrsquo strategy Following this he held a variety of roles in commercial strategy and finance most recently as Business Unit Director for Grocery Prior to Sainsburyrsquos Paul was European Controller at Marks and Spencer Group PLC and a Director at UBS Warburg

Date of appointment May 2014

13

APPENDIX Interim Results 201920 - November 2019

Operating Board

Angie RisleyGroup HR Director

Skills and experienceAngie was appointed Group HR Director and a member of the Operating Board in January 2013 with responsibility for human resources Angie is also a Director of Sainsburyrsquos Bank plc Angie was most recently Non-Executive Director and Chairman of the Remuneration Committee of Serco plc and prior to this was Group HR Director of Lloyds Banking Group and an Executive Director of Whitbread PLC with responsibility for HR and Corporate Social Responsibility Angie is currently Non-Executive Director and Chair of the Remuneration Committee at Smith amp Nephew plc

Date of appointment January 2013

Phil JordanGroup Chief Information Officer

Skills and experiencePhil joined the Board in January 2018 and has brought a fresh globalperspective on technology to the Operating Board in addition to a wealth of experience in digital data and business transformation Prior to joining Sainsburyrsquos Phil had a long and successful track record in telecommunications Most recently he was Global Chief Information Officer at Telefonica overseeing Digital Transformation and Information Technology and prior to that was Chief Information Officer for Vodafone UKIreland Phil has worked as a Non-Executive Advisor on Technology in the Investment amp Retail Banking sector and is currently a Non-Executive Director of TalkTalk Telecom Group PLC and chairs its Cyber-Security Committee

Date of appointment January 2018

Simon RobertsRetail and Operations Director

Skills and experienceSimon joined Sainsburyrsquos and the Operating Board in July 2017 as Central Retail amp Operations Director responsible for Stores Central operation and Logistics In his previous role he was Executive Vice President of Walgreens Boots Alliance and President of Boots with responsibility for commercial and retail operations across the UK and Ireland Prior to Boots Simon was at Marks and Spencer Group PLC where he held operational and customer leadership roles across stores divisions and central operations Simon is also the Non-Executive Chairman at the Institute ofCustomer Service

Date of appointment July 2017

Clodagh MoriartyGroup Chief Digital Officer

Skills and experienceClodagh was appointed Group Chief Digital Officer in June 2018 Clodagh leads the delivery of a consistent and first-rate digital experience for customers across Sainsburyrsquos Argos and Sainsburyrsquos BankClodagh joined Sainsburyrsquos in 2010 from Bain amp Co management consultants where she had gained experience working on a broad range of projects across multiple sectors and countries Following two years as Head of Strategy at Sainsburyrsquosshe moved into Food Commercial as Category Manager for Meal Solutions and then became Head of Online Trading spanning Food General Merchandise and Clothing before being promoted to Director of Online in 2016 In this role Clodagh was instrumental in driving innovation within Groceries Online and launching new initiatives including SmartShop and Chop Chop

Date of appointment June 2018

14

APPENDIX Interim Results 201920 - November 2019

Supplementary financial details

3 Financial calendarQ3 trading statement(15 weeks to 4 January 2020)

Preliminary results(52 weeks to 7 March 2020)

8 January 2020

30 April 2020

1 Weighted average number of shares

The interim dividend datesOrdinary shares

Ex-dividend 14 November 2019Record 15 November 2019Payment 20 December 2019

H1 201920 22074m (24613m diluted)

H1 201819 21959m (24646m diluted) InterimFinalTotal

2 Dividend

201920

33p 31p79p

110p

201819

15

APPENDIX Interim Results 201920 - November 2019

Contacts

24

James CollinsHead of Investor RelationsTel + 44 (0) 20 7695 7112JamesCollinssainsburyscouk

Susie LynskeyInvestor Relations ManagerTel + 44 (0) 20 7695 0889SusieLynskeysainsburyscouk

Glyn DaviesInvestor Relations AssistantTel + 44 (0) 20 7695 0259GlynDaviessainsburyscouk

wwwj-sainsburycoukJ Sainsbury plc 33 Holborn London EC1N 2HT

Irene GalvanInvestor Relations AnalystTel + 44 (0) 20 7695 2762IreneGalvansainsburyscouk

  • Slide Number 1
  • Slide Number 2
  • Financial overview
  • Group performance overview
  • Retail sales
  • Sales performance versus market
  • Financial services
  • Financial services
  • Items excluded from underlying results
  • Retail capital expenditure
  • Pensions
  • Retail free cash flow
  • Balance sheet targets
  • Summary and Outlook
  • Slide Number 15
  • Key industry challenges
  • We will help our customers live well for less
  • Our strategy
  • Slide Number 19
  • Value brand investment
  • Lower prices on key volume lines
  • We continue to be less dependent on promotions
  • Improved grocery value
  • Slide Number 24
  • Category tier performance
  • Premium private label
  • Distinctive brands
  • Beauty Rollout
  • Our values make us different
  • Argos category and range focus
  • Clothing
  • Slide Number 32
  • Channels Supermarkets
  • Store investments driving customer satisfaction
  • Channels Convenience
  • Channels Groceries Online
  • Channels Argos
  • Slide Number 38
  • Product Quality Framework helps us fund investment
  • PQF cereals case study
  • BAU savings to offset cost inflation
  • Strategic cost transformation 5 year plan
  • Slide Number 43
  • Financial Services Priorities
  • Financial Services reshaping the portfolio
  • Financial Services key targets
  • Nectar
  • Slide Number 48
  • Digital
  • We will help our customers live well for less
  • Slide Number 51
  • Slide Number 52
  • Guidance for 201920
  • Retail sales
  • Sainsburyrsquos sales area and store numbers
  • Sainsburyrsquos store estate
  • Sainsburyrsquos investment programme
  • Retail margin
  • Group retail
  • Plc Board
  • Plc Board
  • Plc Board
  • Plc Board
  • Operating Board
  • Operating Board
  • Operating Board
  • Supplementary financial details
  • Contacts
Column1 201819
Grocery 19
GM 7
Clothing 1
To resize chart data range drag lower right corner of range
Grocery
GM
Clothing
Page 8: Interim Results 17/18 - Sainsbury's/media/Files/S... · 3 Interim Results 2019/20 - November 2019. Financial overview • First period reporting on an inc. IFRS 16 basis - Material

8 Interim Results 201920 - November 2019

ChangeH1

201920H1

201819poundm

Financial services

Metrics inc AFS1

3100 bps40 bps

316663

Total Financial Services UPBTCostincome ratioROCE2

306759

1 H1 201819 restated for IFRS 162 Calculated on a post-tax basis Comparative reflects the 52 weeks to 9th March 2019 as the 52 weeks to 22 September 2018 cannot be calculated on a consistent basis due to changes in accounting standards

9 Interim Results 201920 - November 2019

H1201920

H1201819

Items excluded from underlying results

Property strategy programmeRetail restructuring programmeFinancial Services transition and otherArgos integration costsAsda transaction costsOtherTotal

(203)(25)(15)

--

14 (229)

-(69)(40)(25)(17)(21)

(172)

poundm In 201920 cash outflows as a

result of items excluded from underlying results should not exceed pound100m

Property strategy programme one-off costs expected to be pound230m-pound270m (of which pound30m-pound40m cash)

Sainsburyrsquos Bank Financial Services non-

underlying costs are expected to be around pound30m

201920 FY Guidance

10 Interim Results 201920 - November 2019

Retail capital expenditure

H1201920

H1201819

Core retail capital expenditureArgos integration capexRetail capital expenditure

248 -

248

24331

274

poundm Retail capital expenditure to

be around pound550m

Retail capital expenditure is expected to be around pound550m-pound600m per annum over the medium term

201920 FY Guidance

Core retail capital expenditure

MaintenanceGrowthEfficiency

pound243m201819

pound248m201920

11 Interim Results 201920 - November 2019

Pensions

Outcome

bull 2018 triennial valuation deficit down to pound538m from pound1055m in 2015

bull Greater asset-backed security for the Scheme

bull Immediate cash payments reduced

bull Reduced risk of over funding and trapped cash

Agreed long term sustainable and flexible funding plan

Annual cash contribution reduces by cpound50m

Annual cash commitment

under old plan

201920 202021 202122 202223

124

48

98

7669

12 Interim Results 201920 - November 2019

Retail free cash flow

2 Interest paid net of interest received interest elements of obligations under finance lease payments and dividends paid on perpetual securities

3 Excludes Argos integration capital expenditure

1 Operating cash flow before changes in working capital and pension contributions

4 Other non-cash includes new leases and lease modifications and fair value movements on derivatives linked to borrowings

Adjusted operating cash flow before changes in working capital1

Decrease in working capital

Pension contribution net interest paid2 corporation tax paidNet cash generated from operating activitiesCash capital expenditure before strategic capex3

Proceeds from disposal of property plant and equipmentRepayments of lease obligations and right-of-use assets direct costsBank capital injectionsDividends and distributions received from JVs net of capital injectionsRetail free cash flowDividends paid on ordinary sharesArgos integration capital expenditure

Repayment of borrowings other non-cash and net interest movements4

Movement in net debt5

Opening net debt including perpetual securities as debtClosing net debt including perpetual securities as debt

Of whichLease LiabilitiesNet Debt excluding Lease Liabilities

poundm ndash Restated for IFRS 161029

296

(279)1046

(243)34

(231)-11

617 (156)

(31)

-

430(7575)(7145)

(5873)(1272)

H1 201819Restated

H1 201920

1034 289

(282)1041 (248)

54 (232)

(35)118

698 (174)

-

44

568(7346)(6778)

(5770)(1008)

201920 FY Guidance

5 Net debt definition now excludes derivatives not linked to borrowings and includes perpetual securities as debt

Capital injections into the Bank are expected to be pound35m

Proceeds from disposal of property are expected to be in line with 201819

Expect underlying retail depreciation and amortisation of around pound12bn including cpound500m right of use asset depreciation

Net debt before fair value movements on derivatives to reduce by at least pound300m

Net finance costs of around pound405m including pound320m lease interest in 201920 following the introduction of IFRS 16

13 Interim Results 201920 - November 2019

1 Net debt definition now excludes derivatives not linked to borrowings and includes perpetual securities as debt2 Net debt (inc perpetual securities) on a post-IFRS 16 basis divided by Group underlying EBITDAR We previously disclosed

adjusted Net debt EBITDAR but net debt on a post-IFRS 16 basis now includes lease liabilities3 FY1819 Net Debt exc Leases of pound1522m compares to the previously reported Net Debt of pound1636m less pound(122)m of finance leases plus pound8m other (predominantly derivatives no longer reported within net debt)

Balance sheet targets

bull Net debt reduction of at least pound750m over the next three years

bull Medium leverage reduction targets- Net debtEBITDAR2 less than 3x

bull Dividend policy changed to 19x underlying eps cover versus 20x

- Adjusting for the impact of IFRS 16

FY1819

Net debt exc Lease liabilities1 (poundm)

FY1516

2125

15223

FY2122

(750)

Target

c800

H1201920

FY201819

Net DebtOf which lease liabilitiesNet Debt exc leases1

(6778) (5770) (1008)

(7346) (5824) (1522)3

poundm

(603)

14 Interim Results 201920 - November 2019

Summary and Outlook

bull Grocery sales improving relative to the market

bull General Merchandise and Clothing outperforming a difficult market

bull H1 profits down- Phasing of cost savings weather higher marketing costs

bull H2 profits will benefit from- Annualisation of colleague wage increases - Normalisation of weather comparatives and marketing costs

bull Material impact of property strategy programme exceptionals (largely non-cash)

bull Strong free cash flow generation

bull On track to deliver non-lease net debt reduction of at least pound750m over the next three years

Mike CoupeChief Executive Officer

16 Interim Results 201920 - November 2019

Key industry challenges

DigitisationGrowth of the discounters

pound

Low to no market growth

17 Interim Results 201920 - November 2019

We will help our customers live well for less

Confident in the core Integrated customer offer

One multi brand multi channel business

Strong cash generation supporting investment dividend and allowing deleverage

Financial flexibility and resilience

Sustainable cost reduction covering cost inflation and funding investment in our competitive offer

18 Interim Results 201920 - November 2019

Our strategy

To help our customers live well for less

Metrics Colleague engagement Customer satisfaction Volume share Profitability Free cash flow ROCE

Purpose

Priorities

Provide a seamless customer

experience

6

Drive efficiency

to invest in the customer

offer

4

Make shopping

convenient supported by great service

3

Offer distinctive products and new

categories

2

Be competitive

on price

1

Grow connected

services

5

19 Interim Results 201920 - November 2019

Be competitive

on price

1

20 Interim Results 201920 - November 2019

Be competitive

on price

1

Value brand investment

Sainsburyrsquos Meat Fish amp Poultry Value Own Label1

Gains

Losses

Incremental Switching within Sainsburyrsquos

Dec 17 Oct 19

+2Sales

+4Volume

Bread Investing across Own Label Tiers120+ EPP SKUs launched in H1 200 by end 201920

Repackaged and NPD within Premium

New Owned Brand Replacing Basics

NPD within Core+ Responding in Growth Areas

Repackaged Core bySainsburyrsquos

New

New

Improved

Improved

1 Kantar 12 we 6 October 2019 ndash rolling 12 weeks switching within total Market MFP

21 Interim Results 201920 - November 2019

Be competitive

on price

1

Lower prices on key volume lines

In-Store Volume Returns Examples

Chicken Wings 1kg+12 Volume

pound170was pound210

pound050Only

White Pittas x6+15 Volume

Chestnut Mushrooms 250g+45 Volume

pound080Only

1 Pre wave 3 lockdown (started 24th March to 15th June 19) YoY 2 Last 6 weeks since wave 4 lockdown (started 28th August 19) YoY

-4

0

4

8

12

16

-6 -5 -4 -3 -2 -1 0 1 2 3 4 5 6

Change in volumes ()

Pre1 Post2

22 Interim Results 201920 - November 2019

Be competitive

on price

1

We continue to be less dependent on promotions

230 228

207 209

Sainsburyrsquos Promotional Participation

1819 1920 19201819

Morrisons

Sainsburyrsquos

Tesco

Asda

Spend on Deal1

Q1 Q2

1 Source Nielsen 4 weekly data to 21 September 2019

10

20

30

4040

30

20

10Sep Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep

2018 2019

H1 1920

H1 1920 AVERAGE

34 31

22 21

23 Interim Results 201920 - November 2019

Be competitive

on price

1

Improved grocery value

Base Price Index 2

-1

0

1

2

3

Grocery inflation (Kantar)1

-960bps

-550bps

Commodity VI 2

Aug 17 Jan 18 Jun 18 Nov 18 Apr 19 Oct 19

2004 2007 2010 2013 2016 2019

Morrisons

Sainsburyrsquos

Tesco

Asda

Total Market

Mar Apr May Jun Jul Aug Sep Oct2019

1 Kantar City Reads to Oct 20192 Sainsburyrsquos value index based on Brandview SKU matching data to Oct 2019

24 Interim Results 201920 - November 2019

Offer distinctive products and new

categories

2

25 Interim Results 201920 - November 2019

Offer distinctive products and new

categories

2

Category tier performance

YoY value share change by tier

12 weeks to September 2019

-03

01

-01

-18

52 weeks to March 2019

Branded

PremiumOwn Brand

Branded

StandardOwn Brand

EconomyOwn Brand

02

-08

-04

00PremiumOwn Brand

StandardOwn Brand

EconomyOwn Brand

Source Nielsen Panel Total FMCG Market Universe Total outlets 52wks data to 9 March 2019 and 12wks data to 21 Sept 2019

26 Interim Results 201920 - November 2019

Offer distinctive products and new

categories

2

Premium private label

Taste the Difference re-launch

bull Over 350 products new repackaged or reformulated

bull Premium ready meals growth now outperforming the market

41

25 2419

Sainsburys Morrisons Tesco Asda

Premium Own Label volume share

Source Nielsen Panel Total FMCG 28 weeks data to 21 September 2019 Premium Own Label share of sales by retailer

27 Interim Results 201920 - November 2019

Offer distinctive products and new

categories

2

Distinctive brands

bull 57 of customers have bought Distinctive Brands since launch

bull On track for pound100m incremental sales

bull 37 new brands in H1 across Fresh and Grocery

bull lsquoTaste of the Futurersquo bays launched in 70 stores- 67 incremental sales

Leon

bull 3 year exclusive partnership

bull 14 products launched

28 Interim Results 201920 - November 2019

Offer distinctive products and new

categories

2

Beauty Rollout

bull Now rolled out to over 60 stores- Sales up over 40

bull Customer numbers up 7

bull Spend per customer up 25

bull Beauty range doubled 1200 additional lines

bull Double digit growth differential against the market

29 Interim Results 201920 - November 2019

Offer distinctive products and new

categories

2

Our values make us different

bull Committed to reduce plastic packaging by 50 by 2025

bull First retailer to remove single use plastic produce and bakery bags from our stores

- Launching reusable bags in fruit and veg aisles

bull Investing in our loose produce offer

bull Removed black plastic trays from ready meals

bull Fresh water stands in cafeacutes for customers to refill bottles

UKrsquos first major retailer to make significant commitment to reduce plastic

30 Interim Results 201920 - November 2019

Offer distinctive products and new

categories

2

Argos category and range focus

bull Availability improvement- Argos master range reduced by c30 over 3 years- Eliminating duplication removing low value items- Better availability of key lines in store

bull Rebalancing into higher margin categories- Gaining share in Furniture1

- Higher quality lines introduced - Increase in weekend delivery slots - Changing customer perceptions

1 GfK Markets 6 months ended 31st August 2019

31 Interim Results 201920 - November 2019

Offer distinctive products and new

categories

2

Clothing

bull Strong market share gains

bull Tu online- Sales +52 - 800000+ new customers +31 YoY

bull Margin rate improvement- Better buying and markdown management

bull lsquoWork Itrsquo campaign - New seasonal high quality value-led work wear ranges

32 Interim Results 201920 - November 2019

Make shopping

convenient supported by great service

3

33 Interim Results 201920 - November 2019

Make shopping

convenient supported by great service

3

Channels Supermarkets

Investing in stores

bull Over 870000 sq ft space repurposed since FY 201415

bull Tailored targeted investment

bull Significant step-up in 201920- Investing in 450+ supermarkets- 172 delivered in H1

1617 1718 1819

Supermarkets Trading intensity1

1 Supermarkets inc GMampC and Argos stores in Sainsburyrsquos

34 Interim Results 201920 - November 2019

Make shopping

convenient supported by great service

3

Store investments driving customer satisfaction

Source Lettuce Know in-store programme Supermarkets only 4 weeks to 121019 YOY

Checkoutexperience

Smartshopbull 200+ handset stores

- average sales participation c15- best stores gt25

bull 160+ app-only (hybrid) stores

Self checkoutsbull 2600+ upgrades bull 10 improvement in speed

Availability of products

Connected colleaguesbull Technology driving efficiency

and availabilitybull Replenishment + stock apps

Core investment

Store fabric upgradesbull 70 stores in H1bull 250 by year end

Ease of Checkout Speed of Checkout

4861

26Availability of products

Overall satisfaction in core investment stores

14

35 Interim Results 201920 - November 2019

Make shopping

convenient supported by great service

3

Channels Convenience

bull 2 year capital light programme resetting range space and pricing

- 158 stores reset in H1- On track to deliver 200 in FY1920- Around 15 SKUs standard to each store

bull Upgraded Self Checkouts in 69 Convenience stores- Improved customer satisfaction - Ease of checkout up 72 YoY- Speed of checkout up 62 YoY

2nd

5th

Value for Money Spent1

1 Lettuce Know Competitor Benchmarking Survey Convenience July 2019 vs Feb 20192 Lettuce Know in-store survey Week 31 201920 Lettuce Know

Sources

Knowledge of colleagues

Speed of checkout

Friendliness of colleagues

Ease of checkout

Availability of colleagues

Customer satisfaction (total)

Q2 1819 Q4 1819 Q1 1920 Q2 1920Q3 18193 Lettuce Know Q2 1920

Improved perceptions vs competitors

Strong and improving customer satisfaction3

2nd

3rd

Variety of Items1

36 Interim Results 201920 - November 2019

Make shopping

convenient supported by great service

3

Channels Groceries Online

bull Sales growth 7

bull Same day delivery now covers nearly 60 of UK households

bull Groceries Online app accounts for over 20 of orders

bull Extended delivery slots

bull Bagless deliveries

500

600

700

800

900

H1201516

H1201617

H1201718

H1201819

H1201920

70

80

7269

70

Sales and YOY growth ratespoundm

37 Interim Results 201920 - November 2019

Make shopping

convenient supported by great service

3

Channels Argos

Strong Fast Track growth

bull Fast Track collection growth 14 YoY

bull Fast Track delivery growth 5 YoY

166

660

657

216

Old formatsDigital Stores

H1 201920

AtAcquisition

Digital store investments

bull 176 Digital conversions and 15 full store refreshes in H1

bull Majority of remaining stores to be converted to digital in H2

bull Pay Browse in 362 stores versus 162 at year end

0

20

40

60

80

100

Walk-in Check and Reserve Home DeliveryFast Track Click amp Collect Fast Track Home Delivery

0

20

40

60

80

100 Fast track15

201617 H1 201920

Fast track24

Walk-in43

Walk-in36

38 Interim Results 201920 - November 2019

Drive efficiency

to invest in the customer

offer

4

39 Interim Results 201920 - November 2019

Drive efficiency

to invest in the customer

offer

4

Product Quality Framework helps us fund investment

PQF activity to date covers

49of food volume

Improved Value Indexmore competitive

More distinctive range more reason to shop at Sainsburyrsquos

Reduced SKU countoperational efficiencies

Cash gross profit +35

Increased salesvolume intensityoperational efficiencies

40 Interim Results 201920 - November 2019

Drive efficiency

to invest in the customer

offer

4

PQF cereals case study

Improved Value Index gt100bpsmore competitive

More distinctive rangemore reason to shop at Sainsburyrsquos

Reduced SKU count -20operational efficiencies

Higher cash gross profit +2 YOY

Volumes +8 operational efficiencies

41 Interim Results 201920 - November 2019

Drive efficiency

to invest in the customer

offer

4

BAU savings to offset cost inflation

Manages inflationary pressures

BAU savingsH1 201920

Procurement GNFR

Retail Technology Efficiencies

Retail HRRetail

management structures

Shrink Reduction

42 Interim Results 201920 - November 2019

Drive efficiency

to invest in the customer

offer

4

Strategic cost transformation 5 year plan

Converge Tackle fixed cost

End to end reviews

Retail Operations Marketing and Commercial Operations

Other central support

Logistics and Supply Chain

Project A

Project C

Project D

Shared Services BPO

Property strategy

Project BGNFR procurement

Capital prioritisation

Technology Digital and Corporate Services

pound250-pound350m

pound150-pound250m

pound400-pound600mExecution underway In planning Opportunities identified

pound5bn addressable cost base

43 Interim Results 201920 - November 2019

Grow connected

services

5

44 Interim Results 201920 - November 2019

Grow connected

services

5

Financial Services Priorities

To be the provider of financial services for loyal Sainsburyrsquos and Argos customers

An agile capital and cost efficient provider of simple mobile-led financial services

Vision

Objective

Priorities Reshape Simplify Strengthen

45 Interim Results 201920 - November 2019

Grow connected

services

5

Current Customer Base

Customer Credit Risk Balance Sheet Earnings

Argos Storecards 22m Prime Near Prime

Credit Cards 09m Prime

Personal Loans 05m Prime

Mortgages 9K Exit

Total Lending

Deposits 03m

Insurances 05m Very Low Risk

Travel Money 266 Sites

ATMs 1890

Financial Services reshaping the portfolio

46 Interim Results 201920 - November 2019

Grow connected

services

5

Increase connectivity and value for Group

Stop mortgage acquisition review back book options

No capital input from the Group from now1

Costincome c503 within 5 years

Double UPBT double digit ROCE within 5 years

Upstream cash within 5 years2

Financial Services key targets

Transform the cost base

Improve returns

Financial services cash generative

Reduce risk profile to Group

Stop putting cash in to Financial Services

2

4

6

3

1

5

Focus on Sainsburyrsquos customer base

1 Subject to regulatory changes requirements2 Subject to regulatory approval3 On a Group contribution basis

47 Interim Results 201920 - November 2019

Grow connected

services

5

Nectar

bull Biggest loyalty programme in the UK

bull Over 18 million collectors

bull Most recognised loyalty brand in the UK

bull Launch of Nectar digital- 21 million app users- Increase in overall Nectar participation- Increased levels of personalisation- 138000 new Nectar customers- 1 app on launch weekend

bull Coalition strengthened with addition of Esso in June 2019

48 Interim Results 201920 - November 2019

Provide a seamless customer

experience

6

49 Interim Results 201920 - November 2019

Provide a seamless customer

experience

6

Digital

bull Groceries Online sales penetration of 8- App accounts for over 20 of orders

bull 21 million digital Nectar app users

bull 14 million Argos Financial Services app downloads

bull Smartshop rollout in over 350 stores

Groceries online

Chop Chop

SmartShop

Universaldiscovery

Seamlessfinancialservices

Singlebasket

50 Interim Results 201920 - November 2019

We will help our customers live well for less

Confident in the core Integrated customer offer

One multi brand multi channel business

Strong cash generation supporting investment dividend and allowing deleverage

Financial flexibility and resilience

Sustainable cost reduction covering cost inflation and funding investment in our competitive offer

QampA

APPENDIX Interim Results 201920 - November 2019

Appendices

APPENDIX Interim Results 201920 - November 2019

Guidance for 201920

1

Spacebull Expect to open 2 new Sainsburyrsquos supermarkets and up to 15 convenience storesbull Expect to open around 25 Argos stores in Sainsburyrsquos (of which 11 are

relocations) resulting in around 305 Argos stores in supermarketsbull Expect to close 2 supermarkets around 25 convenience stores and around 20

Argos stores in FY201920 as part of announced property closure programme of 10-15 supermarkets 30-40 convenience stores and 60-70 Argos stores

Financial Servicesbull Financial services underlying operating profit expected to be cpound45m including a

cpound10m benefit as a result of a change in transfer pricing between Argos and Argos Financial Services

bull Financial Services non-underlying costs are expected to be around pound30mbull No further capital injections into the Bank are expected following pound35m in H1 201920

Depreciation and amortisationbull Expect underlying retail depreciation and amortisation of around pound12bn

including cpound500m right of use asset depreciation

CostsOperating cost inflationbull Cost inflation between 2 and 3Cost savingsbull Continue to deliver cost savings to at least offset the impact of cost inflation

Finance costsbull Net finance costs of around pound405m including pound320m lease interest in

201920 following the introduction of IFRS 16

One-off itemsbull In 201920 cash outflows as a result of items excluded from

underlying results should not exceed pound100mbull Property strategy programme one-off costs expected to be

pound230m-pound270m of which cash costs are pound30-40m

Dividendbull Sainsburyrsquos plans to change the full year dividend policy to 19x cover by

underlying earnings (versus 20x previously) to offset the dilutive (non cash) impact of IFRS 16 on underlying earnings

Capital expenditurebull Retail capital expenditure to be around pound550mbull Retail capital expenditure is expected to be around pound550m-pound600m per

annum over the medium term

Net debtbull Net debt before fair value movements on derivatives to reduce by at

least pound300m

Tax ratebull Underlying tax rate to be between 25 and 26

APPENDIX Interim Results 201920 - November 2019

Retail sales

1 Sales including VAT excluding fuel

LFL sales growth1

(10)

Sales from net new space1

04

Total sales growth1

(06)

Supermarkets2

(07)

Convenience20

Groceries Online

70

Channels

(01)(25)

(12)

2 Supermarket sales include Argos SiS sales FY 1819 16

pound139bn

pound103bnGrocery

pound30bnGeneralMerchandise

pound488mClothing

2

Chart1

201819
194
66
1

Sheet1

APPENDIX Interim Results 201920 - November 2019

Sainsburyrsquos sales area and store numbersAs at 21 September 2019

Opening figures 201920New storesClosuresReplacement storesExtensionsRefurbishments downsizesClosing figures H1 201920

Area(lsquo000 sq ft) Number

21210 -

(20)--

(17)21173

608 -(1)---

607

Supermarkets Convenience

Opening figures 201920New storesClosuresReplacement storesExtensionsRefurbishments downsizesClosing figures H1 201920

Area(lsquo000 sq ft) Number

1934 12

(19)2 --

1929

820 5

(2)1 --

824

Area(lsquo000 sq ft) Number

Total

Opening figures 201920New storesClosuresReplacement storesExtensionsRefurbishments downsizesClosing figures H1 201920

23144 12

(39)2 -

(17)23102

1428 5

(3)1 --

1431

3

APPENDIX Interim Results 201920 - November 2019

Sainsburyrsquos store estateAs at 21 September 2019

Sq ftsales area

82446

870

40001 to60000

20001 to40000

10000 to20000

Under10000 Total

Over60000

0122122

0197197

0175175

06767

824607

1431

Argos storesArgos in SainsburyrsquosArgos in HomebaseOtherArgos total store numbers

Habitat1

Collection points

594281

8-

883

16317

As at21 Sept 2019

Disposalsclosures

Newstores

As at9 March 2019

17--8

-1

(7)-

(2)-

(9)

-(36)

588288

6-

88216

282

ConvenienceSupermarketsTotal stores

Number of stores

Sq ftsales area

1929350

2279

40001 to60000

20001 to40000

10000 to20000

Under10000 Total

Over60000

-18441844

-58185818

-85018501

-46604660

19292117323102

ConvenienceSupermarketsTotal stores

Space by store size (lsquo000 sq ft)

Argos and Habitat store numbers

1 5 Habitat stores 11 Habitat stores in Sainsburys

4

APPENDIX Interim Results 201920 - November 2019

ClosureBitterne West

Sainsburyrsquos investment programme201920

Q1

Supermarkets ConvenienceNew storesMilton Keynes Brooklands District CentBromley High StLeeds Wike Ridge LaneSalford Harbour CityCanterbury High St

ReplacementMayfair Stratton St

ClosuresMayfairWarren St

Q1Q1Q1Q2Q2

Q2

Q1Q2

5

APPENDIX Interim Results 201920 - November 2019

Retail margin

Retail sales (inc VAT inc fuel)(exc VAT inc fuel)

Retail underlying EBITDAR1

Retail underlying EBITDAR margin 2

at constant fuel pricesRetail underlying operating profit3

Retail underlying operating margin 4

at constant fuel prices

1656714808

10677272

4373030

1661214856

11147575

4873333

030342

30 bps28 bps10333 bps32 bps

1 Retail underlying operating profit before net rental income of pound6 million and underlying depreciation and amortisation of pound636 million2 Retail underlying EBITDAR divided by underlying retail sales excluding VAT3 Retail underlying earnings before interest tax and Sainsburyrsquos underlying share of post-tax profit from joint ventures4 Retail underlying operating profit divided by underlying retail sales excluding VAT

poundm H1201920

H1201819

Change

6

APPENDIX Interim Results 201920 - November 2019

H1201920

H1201819

Group retail

Return on capital employed 1

Net debt to EBITDAR (times)23

Fixed charge cover (times)2

Underlying tax rate Core retail capex sales5

713126

26515

743326

25715

poundm

1 ROCE Return is defined as a 52 week rolling underlying profit before interest and tax Capital employed is defined as group net assets2 Net debt of pound6778 million includes lease obligations under IFRS 16 and perpetual securities treated as debt divided by Group underlying EBITDAR of pound2171 million calculated for a 52-week period to 21 September 20193 Group underlying EBITDAR divided by rent (both capital and interest) and net finance costs where interest on perpetual securities is treated as an underlying finance costs4 52 weeks to 22nd September 2018 is not available due to the implementation of IFRS 16 Comparatives therefore reflect the 52 weeks to 9th March 20195 Includes retail sales inc vat inc fuel

4

4

7

APPENDIX Interim Results 201920 - November 2019

Plc Board

Kevin OrsquoByrneChief Financial Officer

Mike Coupe Group Chief Executive

Dame Susan Rice Senior Independent Director

Matt BrittinNon-Executive Director

Jo HarlowNon-Executive Director

Brian CassinNon-Executive Director

David KeensNon-Executive Director

Jean Tomlin Non-Executive Director

Martin Scicluna Chairman

8

APPENDIX Interim Results 201920 - November 2019

Plc Board

Mike Coupe Group Chief Executive Officer

Skills and experienceAppointed Group Chief Executive Officer on 9 July 2014 Mike has been a member of the Operating Board since October 2004 Mike has vast retail industry experience in trading strategy marketing digital and online as well as multi-site store experience He joined Sainsburyrsquos from Big Food Group where he was a board director of Big Food Group PLC and Managing Director of Iceland Food Stores He previously worked for both Asda and Tesco PLC where he served in a variety of senior management roles

Date of appointment 1 August 2007Mike has served as an Executive Director since 1 August 2007 and as Chief Executive Officer since 9 July 2014

Committee membershipCorporate Responsibility and Sustainability Committee

Kevin OrsquoByrne Chief Financial Officer

Skills and experienceKevin brings to the Board a wealth of retail and finance experience Kevin was previously Chief Executive Officer of Poundland Group Limited until December 2016 and held executive roles at Kingfisher plc from 2008 to 2015 including Divisional Director UK China and Turkey Chief Executive Officer of BampQ UK amp Ireland and Group Finance Director He was previously Group Finance Director of Dixons Retail plc and European Finance Director of Quaker Oats He was a Non-Executive Director of Land Securities Group PLC from 2008 to September 2017 where he was Chairman of the Audit Committee and Senior Independent Director

Date of appointment 9 January 2017

Other current rolesNon-Executive Director of Greene King plc

Skills and experienceMartin brings a breadth of experience and leadership in both executive and non-executive roles His previous roles include positions as the Chairman of Great Portland Estates plc Senior Independent Director and Chair of the Audit Committee of Worldpay Inc and Non-Executive Director and Chair of the Audit Committee of Lloyds Banking Group plc He was a partner at Deloitte LLP for 26 years serving as Chairman from 1995 to 2007 where his clients included Dixons WH Smith Alliance Unichem and Cadburyrsquos

Other current rolesChairman of RSA Insurance Group plc

Martin Scicluna Chairman

Date of appointment 1 November 2018 Martin joined the Board as Chairman Designate and Non-Executive Director on 1 November 2018 He was appointed as Chairman of the Board on 10 March 2019

Committee membershipChair of the Nomination Committee

Dame Susan Rice Senior Independent Director

Skills and experienceSusan has extensive experience as a Non-Executive Director as well as in retail banking financial services leadership and sustainability Her career in retail bankingis particularly relevant to our ownership ofSainsburyrsquos Bank Previously Susan was a member of the First Ministerrsquos Council of Economic Advisors Managing Director of Lloyds Banking Group Scotland and was previously Chief Executive and then Chairman of Lloyds TSB Scotland plc She has also held a range of other non-executive directorships including at the Bank of England and SSE plc

Committee membershipChair of the Remuneration Committee and a member of the Nomination Committee

Date of appointment 1 June 2013

Other current rolesChair of Scottish Water and Business Stream Chair of the Scottish Fiscal Commission Non-Executive Director of the North American Income Trust C Hoare and Co and Senior Independent Director of the North American Income Trust

9

Other current rolesNon-Executive Director and Chairman of the Audit Committee of Centrica plc

APPENDIX Interim Results 201920 - November 2019

Plc Board

Jean Tomlin Non-Executive Director

Skills and experienceJean has extensive experience and breadth of skills in human resources and corporate responsibility Jean was formerly Director of HR Workforce and Accreditation for The London OrganisingCommittee of the Olympic and Paralympic Games where she set the strategic direction to ensure the mobilisation of the combined 200000-strong workforce including paid staff volunteers and contractors which represented the recruitment and mobilisation of the largest peacetime workforce and set the industry standard for volunteering with the highly acclaimed Games She was previously Group HR Director at Marks and Spencer Group Plc HR Director and founder member of Egg plc and Sales amp Operations Director of Prudential Direct

Date of appointment 1 January 2013

Committee membershipAudit Committee Corporate Responsibility and Sustainability Committee and Nomination Committee

David Keens Non-Executive Director

Skills and experienceDavid has extensive retail experience and knowledge of consumer facing businesses together with his core skills in finance David was formerly Group Finance Director of next plc from 1991 to 2015 and their Group Treasurer from 1986 to 1991 Previous management experience includes nine years in the UK and overseas operations of multinational food manufacturer Nabisco and prior to that seven years in the accountancy profession

Date of appointment 29 April 2015

Committee membershipChair of the Audit Committee and a member of the Nomination Committee

Other current rolesIndependent Board member of Capri Holdings Limited Non-Executive Director of Hakluyt and Chief Executive Officer of Chanzo Limited

Other current rolesNon-Executive Director Senior Independent Director and Chair of the Audit Committee of Auto Trader Group plc

Matt BrittinNon-Executive Director

Skills and experienceMatt has extensive experience of running a high profile fast moving innovative digital business Since 2015 he has been responsible for Googlersquos business and operations in Europe the Middle East and Africa and hersquos been in leadership roles at Google since 2007 Prior to that Matt spent much of his career in media and marketing with particular interests in strategy commercial development and sales performance This included commercial and digital leadership roles in UK media

Date of appointment 27 January 2011

Committee membershipNomination Committee and Remuneration Committee

Other current rolesGooglersquos President ndash Europe Middle East and Africa and Director of The Media Trust

Brian Cassin Non-Executive Director

Skills and experienceBrian brings present day experience of running a FTSE40 group and of big data and analytics ndash topics of key importance to Sainsburyrsquos Brian joined Experian plc as Chief Financial Officer in April 2012 a post he held until his appointment as Chief Executive Officer in July 2014 Prior to this Brian spent his career in investment banking at Greenhill amp Co where he was Managing Director and Partner Brian has also held various roles at Baring Brothers International and at the London Stock Exchange

Date of appointment 1 April 2016

Committee membershipAudit Committee and Nomination Committee

Other current rolesChief Executive Officer of Experian plc

10

APPENDIX Interim Results 201920 - November 2019

Plc Board

Jo Harlow Non-Executive Director

Skills and experienceJo brings a wealth of experience in consumer-facing businesses and in the telecoms and technology industry bothin the UK and internationally Jo spent 12 years in a variety of senior management roles with Nokia and Microsoft Prior to this she spent eight years at PampG and 11 years at Reebok in senior sales and marketing positions in both Europe and the US

Date of appointment 11 September 2017

Committee membershipChair of the Corporate Responsibility and Sustainability Committee and member of the Nomination Committee and Remuneration Committee

Life PresidentLord Sainsbury of Preston Candover KG

Other current rolesNon-Executive Director of InterContinental Hotels plc Non-Executive Director of Halmaplc and Member of the Supervisory Board of Ceconomy AG

11

APPENDIX Interim Results 201920 - November 2019

Operating Board

Mike Coupe Group Chief Executive

Tim FallowfieldCompany Secretary amp Corporate Services Director

Kevin OrsquoByrne Chief Financial Officer

Jim BrownChief Executive Officer of Sainsburyrsquos Bank

Paul Mills-HicksFood Commercial Director

Angie RisleyGroup HR Director

Phil JordanGroup Chief InformationOfficer

Simon RobertsRetail and Operations Director

Clo MoriartyGroup Chief Digital Officer

12

APPENDIX Interim Results 201920 - November 2019

Operating Board

Mike Coupe Group Chief ExecutiveSee Appendix page 9

Kevin OrsquoByrneChief Financial OfficerSee Appendix page 9

Tim FallowfieldCompany Secretary amp Corporate Services Director

Date of appointment September 2004

Skills and experienceTim joined Sainsburyrsquos in 2001 as Company Secretary and joined the Operating Board in September 2004 In addition to his role as Company Secretary Tim is responsible for the Corporate Services Division comprising Legal Services Data Governance Safety Shareholder Services Insurance and Central Security He chairs the Group Safety Committee and the Data Governance Committee Tim joined Sainsburyrsquos from Exelplc the global logistics company now part of DHL where he was Company Secretary and General Counsel He began his career at the international law firm Clifford Chance and is a qualified solicitor Tim is Chairman of the Disability Confident Business Leaders Group which works with Government in shaping the disability employment agenda and in raising awareness of the benefits of employing disabled people

Jim BrownCEO of Sainsburyrsquos Bank

Skills and experienceJim joined Sainsburyrsquos Bank as CEO in June 2019 and is also a member of the Sainsburyrsquos Group Operating Board He has held a number of senior international Financial Services roles - most recently for RBS in the UK as CEO of Williams and Glyn and prior to that CEO of Ulster Bank in Northern Ireland and the Republic of Ireland Before moving to Ireland he was based in Hong Kong and was CEO Retail and Commercial Banking Asia and the Middle East for RBS and ABN AMRO He has also been a member of the RBS Group Management Committee ABN AMRO Executive Group ABN AMRO Global Consumer Leadership Team and the RBSBank of China Joint Steering Committee Earlier in his career he held a number of senior executive roles for Citibank in Asia and Australia and New Zealand Jim has also held various Board positions including at Ulster Bank Saudi Hollandi Bank The Royal Bank of Scotland (China) Co Ltd and RBS (Pakistan) Ltd He is also a past President of the Institute of Banking in Ireland He is currently a Certified Bank Director

Date of appointment August 2019

Paul Mills-HicksFood Commercial Director

Skills and experiencePaul joined the Operating Board in May 2014 as Food Commercial Director having spent over ten years at Sainsburyrsquos He was closely involved in the formation and execution of the lsquoMaking Sainsburyrsquos Great Againrsquo strategy Following this he held a variety of roles in commercial strategy and finance most recently as Business Unit Director for Grocery Prior to Sainsburyrsquos Paul was European Controller at Marks and Spencer Group PLC and a Director at UBS Warburg

Date of appointment May 2014

13

APPENDIX Interim Results 201920 - November 2019

Operating Board

Angie RisleyGroup HR Director

Skills and experienceAngie was appointed Group HR Director and a member of the Operating Board in January 2013 with responsibility for human resources Angie is also a Director of Sainsburyrsquos Bank plc Angie was most recently Non-Executive Director and Chairman of the Remuneration Committee of Serco plc and prior to this was Group HR Director of Lloyds Banking Group and an Executive Director of Whitbread PLC with responsibility for HR and Corporate Social Responsibility Angie is currently Non-Executive Director and Chair of the Remuneration Committee at Smith amp Nephew plc

Date of appointment January 2013

Phil JordanGroup Chief Information Officer

Skills and experiencePhil joined the Board in January 2018 and has brought a fresh globalperspective on technology to the Operating Board in addition to a wealth of experience in digital data and business transformation Prior to joining Sainsburyrsquos Phil had a long and successful track record in telecommunications Most recently he was Global Chief Information Officer at Telefonica overseeing Digital Transformation and Information Technology and prior to that was Chief Information Officer for Vodafone UKIreland Phil has worked as a Non-Executive Advisor on Technology in the Investment amp Retail Banking sector and is currently a Non-Executive Director of TalkTalk Telecom Group PLC and chairs its Cyber-Security Committee

Date of appointment January 2018

Simon RobertsRetail and Operations Director

Skills and experienceSimon joined Sainsburyrsquos and the Operating Board in July 2017 as Central Retail amp Operations Director responsible for Stores Central operation and Logistics In his previous role he was Executive Vice President of Walgreens Boots Alliance and President of Boots with responsibility for commercial and retail operations across the UK and Ireland Prior to Boots Simon was at Marks and Spencer Group PLC where he held operational and customer leadership roles across stores divisions and central operations Simon is also the Non-Executive Chairman at the Institute ofCustomer Service

Date of appointment July 2017

Clodagh MoriartyGroup Chief Digital Officer

Skills and experienceClodagh was appointed Group Chief Digital Officer in June 2018 Clodagh leads the delivery of a consistent and first-rate digital experience for customers across Sainsburyrsquos Argos and Sainsburyrsquos BankClodagh joined Sainsburyrsquos in 2010 from Bain amp Co management consultants where she had gained experience working on a broad range of projects across multiple sectors and countries Following two years as Head of Strategy at Sainsburyrsquosshe moved into Food Commercial as Category Manager for Meal Solutions and then became Head of Online Trading spanning Food General Merchandise and Clothing before being promoted to Director of Online in 2016 In this role Clodagh was instrumental in driving innovation within Groceries Online and launching new initiatives including SmartShop and Chop Chop

Date of appointment June 2018

14

APPENDIX Interim Results 201920 - November 2019

Supplementary financial details

3 Financial calendarQ3 trading statement(15 weeks to 4 January 2020)

Preliminary results(52 weeks to 7 March 2020)

8 January 2020

30 April 2020

1 Weighted average number of shares

The interim dividend datesOrdinary shares

Ex-dividend 14 November 2019Record 15 November 2019Payment 20 December 2019

H1 201920 22074m (24613m diluted)

H1 201819 21959m (24646m diluted) InterimFinalTotal

2 Dividend

201920

33p 31p79p

110p

201819

15

APPENDIX Interim Results 201920 - November 2019

Contacts

24

James CollinsHead of Investor RelationsTel + 44 (0) 20 7695 7112JamesCollinssainsburyscouk

Susie LynskeyInvestor Relations ManagerTel + 44 (0) 20 7695 0889SusieLynskeysainsburyscouk

Glyn DaviesInvestor Relations AssistantTel + 44 (0) 20 7695 0259GlynDaviessainsburyscouk

wwwj-sainsburycoukJ Sainsbury plc 33 Holborn London EC1N 2HT

Irene GalvanInvestor Relations AnalystTel + 44 (0) 20 7695 2762IreneGalvansainsburyscouk

  • Slide Number 1
  • Slide Number 2
  • Financial overview
  • Group performance overview
  • Retail sales
  • Sales performance versus market
  • Financial services
  • Financial services
  • Items excluded from underlying results
  • Retail capital expenditure
  • Pensions
  • Retail free cash flow
  • Balance sheet targets
  • Summary and Outlook
  • Slide Number 15
  • Key industry challenges
  • We will help our customers live well for less
  • Our strategy
  • Slide Number 19
  • Value brand investment
  • Lower prices on key volume lines
  • We continue to be less dependent on promotions
  • Improved grocery value
  • Slide Number 24
  • Category tier performance
  • Premium private label
  • Distinctive brands
  • Beauty Rollout
  • Our values make us different
  • Argos category and range focus
  • Clothing
  • Slide Number 32
  • Channels Supermarkets
  • Store investments driving customer satisfaction
  • Channels Convenience
  • Channels Groceries Online
  • Channels Argos
  • Slide Number 38
  • Product Quality Framework helps us fund investment
  • PQF cereals case study
  • BAU savings to offset cost inflation
  • Strategic cost transformation 5 year plan
  • Slide Number 43
  • Financial Services Priorities
  • Financial Services reshaping the portfolio
  • Financial Services key targets
  • Nectar
  • Slide Number 48
  • Digital
  • We will help our customers live well for less
  • Slide Number 51
  • Slide Number 52
  • Guidance for 201920
  • Retail sales
  • Sainsburyrsquos sales area and store numbers
  • Sainsburyrsquos store estate
  • Sainsburyrsquos investment programme
  • Retail margin
  • Group retail
  • Plc Board
  • Plc Board
  • Plc Board
  • Plc Board
  • Operating Board
  • Operating Board
  • Operating Board
  • Supplementary financial details
  • Contacts
Column1 201819
Grocery 19
GM 7
Clothing 1
To resize chart data range drag lower right corner of range
Grocery
GM
Clothing
Page 9: Interim Results 17/18 - Sainsbury's/media/Files/S... · 3 Interim Results 2019/20 - November 2019. Financial overview • First period reporting on an inc. IFRS 16 basis - Material

9 Interim Results 201920 - November 2019

H1201920

H1201819

Items excluded from underlying results

Property strategy programmeRetail restructuring programmeFinancial Services transition and otherArgos integration costsAsda transaction costsOtherTotal

(203)(25)(15)

--

14 (229)

-(69)(40)(25)(17)(21)

(172)

poundm In 201920 cash outflows as a

result of items excluded from underlying results should not exceed pound100m

Property strategy programme one-off costs expected to be pound230m-pound270m (of which pound30m-pound40m cash)

Sainsburyrsquos Bank Financial Services non-

underlying costs are expected to be around pound30m

201920 FY Guidance

10 Interim Results 201920 - November 2019

Retail capital expenditure

H1201920

H1201819

Core retail capital expenditureArgos integration capexRetail capital expenditure

248 -

248

24331

274

poundm Retail capital expenditure to

be around pound550m

Retail capital expenditure is expected to be around pound550m-pound600m per annum over the medium term

201920 FY Guidance

Core retail capital expenditure

MaintenanceGrowthEfficiency

pound243m201819

pound248m201920

11 Interim Results 201920 - November 2019

Pensions

Outcome

bull 2018 triennial valuation deficit down to pound538m from pound1055m in 2015

bull Greater asset-backed security for the Scheme

bull Immediate cash payments reduced

bull Reduced risk of over funding and trapped cash

Agreed long term sustainable and flexible funding plan

Annual cash contribution reduces by cpound50m

Annual cash commitment

under old plan

201920 202021 202122 202223

124

48

98

7669

12 Interim Results 201920 - November 2019

Retail free cash flow

2 Interest paid net of interest received interest elements of obligations under finance lease payments and dividends paid on perpetual securities

3 Excludes Argos integration capital expenditure

1 Operating cash flow before changes in working capital and pension contributions

4 Other non-cash includes new leases and lease modifications and fair value movements on derivatives linked to borrowings

Adjusted operating cash flow before changes in working capital1

Decrease in working capital

Pension contribution net interest paid2 corporation tax paidNet cash generated from operating activitiesCash capital expenditure before strategic capex3

Proceeds from disposal of property plant and equipmentRepayments of lease obligations and right-of-use assets direct costsBank capital injectionsDividends and distributions received from JVs net of capital injectionsRetail free cash flowDividends paid on ordinary sharesArgos integration capital expenditure

Repayment of borrowings other non-cash and net interest movements4

Movement in net debt5

Opening net debt including perpetual securities as debtClosing net debt including perpetual securities as debt

Of whichLease LiabilitiesNet Debt excluding Lease Liabilities

poundm ndash Restated for IFRS 161029

296

(279)1046

(243)34

(231)-11

617 (156)

(31)

-

430(7575)(7145)

(5873)(1272)

H1 201819Restated

H1 201920

1034 289

(282)1041 (248)

54 (232)

(35)118

698 (174)

-

44

568(7346)(6778)

(5770)(1008)

201920 FY Guidance

5 Net debt definition now excludes derivatives not linked to borrowings and includes perpetual securities as debt

Capital injections into the Bank are expected to be pound35m

Proceeds from disposal of property are expected to be in line with 201819

Expect underlying retail depreciation and amortisation of around pound12bn including cpound500m right of use asset depreciation

Net debt before fair value movements on derivatives to reduce by at least pound300m

Net finance costs of around pound405m including pound320m lease interest in 201920 following the introduction of IFRS 16

13 Interim Results 201920 - November 2019

1 Net debt definition now excludes derivatives not linked to borrowings and includes perpetual securities as debt2 Net debt (inc perpetual securities) on a post-IFRS 16 basis divided by Group underlying EBITDAR We previously disclosed

adjusted Net debt EBITDAR but net debt on a post-IFRS 16 basis now includes lease liabilities3 FY1819 Net Debt exc Leases of pound1522m compares to the previously reported Net Debt of pound1636m less pound(122)m of finance leases plus pound8m other (predominantly derivatives no longer reported within net debt)

Balance sheet targets

bull Net debt reduction of at least pound750m over the next three years

bull Medium leverage reduction targets- Net debtEBITDAR2 less than 3x

bull Dividend policy changed to 19x underlying eps cover versus 20x

- Adjusting for the impact of IFRS 16

FY1819

Net debt exc Lease liabilities1 (poundm)

FY1516

2125

15223

FY2122

(750)

Target

c800

H1201920

FY201819

Net DebtOf which lease liabilitiesNet Debt exc leases1

(6778) (5770) (1008)

(7346) (5824) (1522)3

poundm

(603)

14 Interim Results 201920 - November 2019

Summary and Outlook

bull Grocery sales improving relative to the market

bull General Merchandise and Clothing outperforming a difficult market

bull H1 profits down- Phasing of cost savings weather higher marketing costs

bull H2 profits will benefit from- Annualisation of colleague wage increases - Normalisation of weather comparatives and marketing costs

bull Material impact of property strategy programme exceptionals (largely non-cash)

bull Strong free cash flow generation

bull On track to deliver non-lease net debt reduction of at least pound750m over the next three years

Mike CoupeChief Executive Officer

16 Interim Results 201920 - November 2019

Key industry challenges

DigitisationGrowth of the discounters

pound

Low to no market growth

17 Interim Results 201920 - November 2019

We will help our customers live well for less

Confident in the core Integrated customer offer

One multi brand multi channel business

Strong cash generation supporting investment dividend and allowing deleverage

Financial flexibility and resilience

Sustainable cost reduction covering cost inflation and funding investment in our competitive offer

18 Interim Results 201920 - November 2019

Our strategy

To help our customers live well for less

Metrics Colleague engagement Customer satisfaction Volume share Profitability Free cash flow ROCE

Purpose

Priorities

Provide a seamless customer

experience

6

Drive efficiency

to invest in the customer

offer

4

Make shopping

convenient supported by great service

3

Offer distinctive products and new

categories

2

Be competitive

on price

1

Grow connected

services

5

19 Interim Results 201920 - November 2019

Be competitive

on price

1

20 Interim Results 201920 - November 2019

Be competitive

on price

1

Value brand investment

Sainsburyrsquos Meat Fish amp Poultry Value Own Label1

Gains

Losses

Incremental Switching within Sainsburyrsquos

Dec 17 Oct 19

+2Sales

+4Volume

Bread Investing across Own Label Tiers120+ EPP SKUs launched in H1 200 by end 201920

Repackaged and NPD within Premium

New Owned Brand Replacing Basics

NPD within Core+ Responding in Growth Areas

Repackaged Core bySainsburyrsquos

New

New

Improved

Improved

1 Kantar 12 we 6 October 2019 ndash rolling 12 weeks switching within total Market MFP

21 Interim Results 201920 - November 2019

Be competitive

on price

1

Lower prices on key volume lines

In-Store Volume Returns Examples

Chicken Wings 1kg+12 Volume

pound170was pound210

pound050Only

White Pittas x6+15 Volume

Chestnut Mushrooms 250g+45 Volume

pound080Only

1 Pre wave 3 lockdown (started 24th March to 15th June 19) YoY 2 Last 6 weeks since wave 4 lockdown (started 28th August 19) YoY

-4

0

4

8

12

16

-6 -5 -4 -3 -2 -1 0 1 2 3 4 5 6

Change in volumes ()

Pre1 Post2

22 Interim Results 201920 - November 2019

Be competitive

on price

1

We continue to be less dependent on promotions

230 228

207 209

Sainsburyrsquos Promotional Participation

1819 1920 19201819

Morrisons

Sainsburyrsquos

Tesco

Asda

Spend on Deal1

Q1 Q2

1 Source Nielsen 4 weekly data to 21 September 2019

10

20

30

4040

30

20

10Sep Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep

2018 2019

H1 1920

H1 1920 AVERAGE

34 31

22 21

23 Interim Results 201920 - November 2019

Be competitive

on price

1

Improved grocery value

Base Price Index 2

-1

0

1

2

3

Grocery inflation (Kantar)1

-960bps

-550bps

Commodity VI 2

Aug 17 Jan 18 Jun 18 Nov 18 Apr 19 Oct 19

2004 2007 2010 2013 2016 2019

Morrisons

Sainsburyrsquos

Tesco

Asda

Total Market

Mar Apr May Jun Jul Aug Sep Oct2019

1 Kantar City Reads to Oct 20192 Sainsburyrsquos value index based on Brandview SKU matching data to Oct 2019

24 Interim Results 201920 - November 2019

Offer distinctive products and new

categories

2

25 Interim Results 201920 - November 2019

Offer distinctive products and new

categories

2

Category tier performance

YoY value share change by tier

12 weeks to September 2019

-03

01

-01

-18

52 weeks to March 2019

Branded

PremiumOwn Brand

Branded

StandardOwn Brand

EconomyOwn Brand

02

-08

-04

00PremiumOwn Brand

StandardOwn Brand

EconomyOwn Brand

Source Nielsen Panel Total FMCG Market Universe Total outlets 52wks data to 9 March 2019 and 12wks data to 21 Sept 2019

26 Interim Results 201920 - November 2019

Offer distinctive products and new

categories

2

Premium private label

Taste the Difference re-launch

bull Over 350 products new repackaged or reformulated

bull Premium ready meals growth now outperforming the market

41

25 2419

Sainsburys Morrisons Tesco Asda

Premium Own Label volume share

Source Nielsen Panel Total FMCG 28 weeks data to 21 September 2019 Premium Own Label share of sales by retailer

27 Interim Results 201920 - November 2019

Offer distinctive products and new

categories

2

Distinctive brands

bull 57 of customers have bought Distinctive Brands since launch

bull On track for pound100m incremental sales

bull 37 new brands in H1 across Fresh and Grocery

bull lsquoTaste of the Futurersquo bays launched in 70 stores- 67 incremental sales

Leon

bull 3 year exclusive partnership

bull 14 products launched

28 Interim Results 201920 - November 2019

Offer distinctive products and new

categories

2

Beauty Rollout

bull Now rolled out to over 60 stores- Sales up over 40

bull Customer numbers up 7

bull Spend per customer up 25

bull Beauty range doubled 1200 additional lines

bull Double digit growth differential against the market

29 Interim Results 201920 - November 2019

Offer distinctive products and new

categories

2

Our values make us different

bull Committed to reduce plastic packaging by 50 by 2025

bull First retailer to remove single use plastic produce and bakery bags from our stores

- Launching reusable bags in fruit and veg aisles

bull Investing in our loose produce offer

bull Removed black plastic trays from ready meals

bull Fresh water stands in cafeacutes for customers to refill bottles

UKrsquos first major retailer to make significant commitment to reduce plastic

30 Interim Results 201920 - November 2019

Offer distinctive products and new

categories

2

Argos category and range focus

bull Availability improvement- Argos master range reduced by c30 over 3 years- Eliminating duplication removing low value items- Better availability of key lines in store

bull Rebalancing into higher margin categories- Gaining share in Furniture1

- Higher quality lines introduced - Increase in weekend delivery slots - Changing customer perceptions

1 GfK Markets 6 months ended 31st August 2019

31 Interim Results 201920 - November 2019

Offer distinctive products and new

categories

2

Clothing

bull Strong market share gains

bull Tu online- Sales +52 - 800000+ new customers +31 YoY

bull Margin rate improvement- Better buying and markdown management

bull lsquoWork Itrsquo campaign - New seasonal high quality value-led work wear ranges

32 Interim Results 201920 - November 2019

Make shopping

convenient supported by great service

3

33 Interim Results 201920 - November 2019

Make shopping

convenient supported by great service

3

Channels Supermarkets

Investing in stores

bull Over 870000 sq ft space repurposed since FY 201415

bull Tailored targeted investment

bull Significant step-up in 201920- Investing in 450+ supermarkets- 172 delivered in H1

1617 1718 1819

Supermarkets Trading intensity1

1 Supermarkets inc GMampC and Argos stores in Sainsburyrsquos

34 Interim Results 201920 - November 2019

Make shopping

convenient supported by great service

3

Store investments driving customer satisfaction

Source Lettuce Know in-store programme Supermarkets only 4 weeks to 121019 YOY

Checkoutexperience

Smartshopbull 200+ handset stores

- average sales participation c15- best stores gt25

bull 160+ app-only (hybrid) stores

Self checkoutsbull 2600+ upgrades bull 10 improvement in speed

Availability of products

Connected colleaguesbull Technology driving efficiency

and availabilitybull Replenishment + stock apps

Core investment

Store fabric upgradesbull 70 stores in H1bull 250 by year end

Ease of Checkout Speed of Checkout

4861

26Availability of products

Overall satisfaction in core investment stores

14

35 Interim Results 201920 - November 2019

Make shopping

convenient supported by great service

3

Channels Convenience

bull 2 year capital light programme resetting range space and pricing

- 158 stores reset in H1- On track to deliver 200 in FY1920- Around 15 SKUs standard to each store

bull Upgraded Self Checkouts in 69 Convenience stores- Improved customer satisfaction - Ease of checkout up 72 YoY- Speed of checkout up 62 YoY

2nd

5th

Value for Money Spent1

1 Lettuce Know Competitor Benchmarking Survey Convenience July 2019 vs Feb 20192 Lettuce Know in-store survey Week 31 201920 Lettuce Know

Sources

Knowledge of colleagues

Speed of checkout

Friendliness of colleagues

Ease of checkout

Availability of colleagues

Customer satisfaction (total)

Q2 1819 Q4 1819 Q1 1920 Q2 1920Q3 18193 Lettuce Know Q2 1920

Improved perceptions vs competitors

Strong and improving customer satisfaction3

2nd

3rd

Variety of Items1

36 Interim Results 201920 - November 2019

Make shopping

convenient supported by great service

3

Channels Groceries Online

bull Sales growth 7

bull Same day delivery now covers nearly 60 of UK households

bull Groceries Online app accounts for over 20 of orders

bull Extended delivery slots

bull Bagless deliveries

500

600

700

800

900

H1201516

H1201617

H1201718

H1201819

H1201920

70

80

7269

70

Sales and YOY growth ratespoundm

37 Interim Results 201920 - November 2019

Make shopping

convenient supported by great service

3

Channels Argos

Strong Fast Track growth

bull Fast Track collection growth 14 YoY

bull Fast Track delivery growth 5 YoY

166

660

657

216

Old formatsDigital Stores

H1 201920

AtAcquisition

Digital store investments

bull 176 Digital conversions and 15 full store refreshes in H1

bull Majority of remaining stores to be converted to digital in H2

bull Pay Browse in 362 stores versus 162 at year end

0

20

40

60

80

100

Walk-in Check and Reserve Home DeliveryFast Track Click amp Collect Fast Track Home Delivery

0

20

40

60

80

100 Fast track15

201617 H1 201920

Fast track24

Walk-in43

Walk-in36

38 Interim Results 201920 - November 2019

Drive efficiency

to invest in the customer

offer

4

39 Interim Results 201920 - November 2019

Drive efficiency

to invest in the customer

offer

4

Product Quality Framework helps us fund investment

PQF activity to date covers

49of food volume

Improved Value Indexmore competitive

More distinctive range more reason to shop at Sainsburyrsquos

Reduced SKU countoperational efficiencies

Cash gross profit +35

Increased salesvolume intensityoperational efficiencies

40 Interim Results 201920 - November 2019

Drive efficiency

to invest in the customer

offer

4

PQF cereals case study

Improved Value Index gt100bpsmore competitive

More distinctive rangemore reason to shop at Sainsburyrsquos

Reduced SKU count -20operational efficiencies

Higher cash gross profit +2 YOY

Volumes +8 operational efficiencies

41 Interim Results 201920 - November 2019

Drive efficiency

to invest in the customer

offer

4

BAU savings to offset cost inflation

Manages inflationary pressures

BAU savingsH1 201920

Procurement GNFR

Retail Technology Efficiencies

Retail HRRetail

management structures

Shrink Reduction

42 Interim Results 201920 - November 2019

Drive efficiency

to invest in the customer

offer

4

Strategic cost transformation 5 year plan

Converge Tackle fixed cost

End to end reviews

Retail Operations Marketing and Commercial Operations

Other central support

Logistics and Supply Chain

Project A

Project C

Project D

Shared Services BPO

Property strategy

Project BGNFR procurement

Capital prioritisation

Technology Digital and Corporate Services

pound250-pound350m

pound150-pound250m

pound400-pound600mExecution underway In planning Opportunities identified

pound5bn addressable cost base

43 Interim Results 201920 - November 2019

Grow connected

services

5

44 Interim Results 201920 - November 2019

Grow connected

services

5

Financial Services Priorities

To be the provider of financial services for loyal Sainsburyrsquos and Argos customers

An agile capital and cost efficient provider of simple mobile-led financial services

Vision

Objective

Priorities Reshape Simplify Strengthen

45 Interim Results 201920 - November 2019

Grow connected

services

5

Current Customer Base

Customer Credit Risk Balance Sheet Earnings

Argos Storecards 22m Prime Near Prime

Credit Cards 09m Prime

Personal Loans 05m Prime

Mortgages 9K Exit

Total Lending

Deposits 03m

Insurances 05m Very Low Risk

Travel Money 266 Sites

ATMs 1890

Financial Services reshaping the portfolio

46 Interim Results 201920 - November 2019

Grow connected

services

5

Increase connectivity and value for Group

Stop mortgage acquisition review back book options

No capital input from the Group from now1

Costincome c503 within 5 years

Double UPBT double digit ROCE within 5 years

Upstream cash within 5 years2

Financial Services key targets

Transform the cost base

Improve returns

Financial services cash generative

Reduce risk profile to Group

Stop putting cash in to Financial Services

2

4

6

3

1

5

Focus on Sainsburyrsquos customer base

1 Subject to regulatory changes requirements2 Subject to regulatory approval3 On a Group contribution basis

47 Interim Results 201920 - November 2019

Grow connected

services

5

Nectar

bull Biggest loyalty programme in the UK

bull Over 18 million collectors

bull Most recognised loyalty brand in the UK

bull Launch of Nectar digital- 21 million app users- Increase in overall Nectar participation- Increased levels of personalisation- 138000 new Nectar customers- 1 app on launch weekend

bull Coalition strengthened with addition of Esso in June 2019

48 Interim Results 201920 - November 2019

Provide a seamless customer

experience

6

49 Interim Results 201920 - November 2019

Provide a seamless customer

experience

6

Digital

bull Groceries Online sales penetration of 8- App accounts for over 20 of orders

bull 21 million digital Nectar app users

bull 14 million Argos Financial Services app downloads

bull Smartshop rollout in over 350 stores

Groceries online

Chop Chop

SmartShop

Universaldiscovery

Seamlessfinancialservices

Singlebasket

50 Interim Results 201920 - November 2019

We will help our customers live well for less

Confident in the core Integrated customer offer

One multi brand multi channel business

Strong cash generation supporting investment dividend and allowing deleverage

Financial flexibility and resilience

Sustainable cost reduction covering cost inflation and funding investment in our competitive offer

QampA

APPENDIX Interim Results 201920 - November 2019

Appendices

APPENDIX Interim Results 201920 - November 2019

Guidance for 201920

1

Spacebull Expect to open 2 new Sainsburyrsquos supermarkets and up to 15 convenience storesbull Expect to open around 25 Argos stores in Sainsburyrsquos (of which 11 are

relocations) resulting in around 305 Argos stores in supermarketsbull Expect to close 2 supermarkets around 25 convenience stores and around 20

Argos stores in FY201920 as part of announced property closure programme of 10-15 supermarkets 30-40 convenience stores and 60-70 Argos stores

Financial Servicesbull Financial services underlying operating profit expected to be cpound45m including a

cpound10m benefit as a result of a change in transfer pricing between Argos and Argos Financial Services

bull Financial Services non-underlying costs are expected to be around pound30mbull No further capital injections into the Bank are expected following pound35m in H1 201920

Depreciation and amortisationbull Expect underlying retail depreciation and amortisation of around pound12bn

including cpound500m right of use asset depreciation

CostsOperating cost inflationbull Cost inflation between 2 and 3Cost savingsbull Continue to deliver cost savings to at least offset the impact of cost inflation

Finance costsbull Net finance costs of around pound405m including pound320m lease interest in

201920 following the introduction of IFRS 16

One-off itemsbull In 201920 cash outflows as a result of items excluded from

underlying results should not exceed pound100mbull Property strategy programme one-off costs expected to be

pound230m-pound270m of which cash costs are pound30-40m

Dividendbull Sainsburyrsquos plans to change the full year dividend policy to 19x cover by

underlying earnings (versus 20x previously) to offset the dilutive (non cash) impact of IFRS 16 on underlying earnings

Capital expenditurebull Retail capital expenditure to be around pound550mbull Retail capital expenditure is expected to be around pound550m-pound600m per

annum over the medium term

Net debtbull Net debt before fair value movements on derivatives to reduce by at

least pound300m

Tax ratebull Underlying tax rate to be between 25 and 26

APPENDIX Interim Results 201920 - November 2019

Retail sales

1 Sales including VAT excluding fuel

LFL sales growth1

(10)

Sales from net new space1

04

Total sales growth1

(06)

Supermarkets2

(07)

Convenience20

Groceries Online

70

Channels

(01)(25)

(12)

2 Supermarket sales include Argos SiS sales FY 1819 16

pound139bn

pound103bnGrocery

pound30bnGeneralMerchandise

pound488mClothing

2

Chart1

201819
194
66
1

Sheet1

APPENDIX Interim Results 201920 - November 2019

Sainsburyrsquos sales area and store numbersAs at 21 September 2019

Opening figures 201920New storesClosuresReplacement storesExtensionsRefurbishments downsizesClosing figures H1 201920

Area(lsquo000 sq ft) Number

21210 -

(20)--

(17)21173

608 -(1)---

607

Supermarkets Convenience

Opening figures 201920New storesClosuresReplacement storesExtensionsRefurbishments downsizesClosing figures H1 201920

Area(lsquo000 sq ft) Number

1934 12

(19)2 --

1929

820 5

(2)1 --

824

Area(lsquo000 sq ft) Number

Total

Opening figures 201920New storesClosuresReplacement storesExtensionsRefurbishments downsizesClosing figures H1 201920

23144 12

(39)2 -

(17)23102

1428 5

(3)1 --

1431

3

APPENDIX Interim Results 201920 - November 2019

Sainsburyrsquos store estateAs at 21 September 2019

Sq ftsales area

82446

870

40001 to60000

20001 to40000

10000 to20000

Under10000 Total

Over60000

0122122

0197197

0175175

06767

824607

1431

Argos storesArgos in SainsburyrsquosArgos in HomebaseOtherArgos total store numbers

Habitat1

Collection points

594281

8-

883

16317

As at21 Sept 2019

Disposalsclosures

Newstores

As at9 March 2019

17--8

-1

(7)-

(2)-

(9)

-(36)

588288

6-

88216

282

ConvenienceSupermarketsTotal stores

Number of stores

Sq ftsales area

1929350

2279

40001 to60000

20001 to40000

10000 to20000

Under10000 Total

Over60000

-18441844

-58185818

-85018501

-46604660

19292117323102

ConvenienceSupermarketsTotal stores

Space by store size (lsquo000 sq ft)

Argos and Habitat store numbers

1 5 Habitat stores 11 Habitat stores in Sainsburys

4

APPENDIX Interim Results 201920 - November 2019

ClosureBitterne West

Sainsburyrsquos investment programme201920

Q1

Supermarkets ConvenienceNew storesMilton Keynes Brooklands District CentBromley High StLeeds Wike Ridge LaneSalford Harbour CityCanterbury High St

ReplacementMayfair Stratton St

ClosuresMayfairWarren St

Q1Q1Q1Q2Q2

Q2

Q1Q2

5

APPENDIX Interim Results 201920 - November 2019

Retail margin

Retail sales (inc VAT inc fuel)(exc VAT inc fuel)

Retail underlying EBITDAR1

Retail underlying EBITDAR margin 2

at constant fuel pricesRetail underlying operating profit3

Retail underlying operating margin 4

at constant fuel prices

1656714808

10677272

4373030

1661214856

11147575

4873333

030342

30 bps28 bps10333 bps32 bps

1 Retail underlying operating profit before net rental income of pound6 million and underlying depreciation and amortisation of pound636 million2 Retail underlying EBITDAR divided by underlying retail sales excluding VAT3 Retail underlying earnings before interest tax and Sainsburyrsquos underlying share of post-tax profit from joint ventures4 Retail underlying operating profit divided by underlying retail sales excluding VAT

poundm H1201920

H1201819

Change

6

APPENDIX Interim Results 201920 - November 2019

H1201920

H1201819

Group retail

Return on capital employed 1

Net debt to EBITDAR (times)23

Fixed charge cover (times)2

Underlying tax rate Core retail capex sales5

713126

26515

743326

25715

poundm

1 ROCE Return is defined as a 52 week rolling underlying profit before interest and tax Capital employed is defined as group net assets2 Net debt of pound6778 million includes lease obligations under IFRS 16 and perpetual securities treated as debt divided by Group underlying EBITDAR of pound2171 million calculated for a 52-week period to 21 September 20193 Group underlying EBITDAR divided by rent (both capital and interest) and net finance costs where interest on perpetual securities is treated as an underlying finance costs4 52 weeks to 22nd September 2018 is not available due to the implementation of IFRS 16 Comparatives therefore reflect the 52 weeks to 9th March 20195 Includes retail sales inc vat inc fuel

4

4

7

APPENDIX Interim Results 201920 - November 2019

Plc Board

Kevin OrsquoByrneChief Financial Officer

Mike Coupe Group Chief Executive

Dame Susan Rice Senior Independent Director

Matt BrittinNon-Executive Director

Jo HarlowNon-Executive Director

Brian CassinNon-Executive Director

David KeensNon-Executive Director

Jean Tomlin Non-Executive Director

Martin Scicluna Chairman

8

APPENDIX Interim Results 201920 - November 2019

Plc Board

Mike Coupe Group Chief Executive Officer

Skills and experienceAppointed Group Chief Executive Officer on 9 July 2014 Mike has been a member of the Operating Board since October 2004 Mike has vast retail industry experience in trading strategy marketing digital and online as well as multi-site store experience He joined Sainsburyrsquos from Big Food Group where he was a board director of Big Food Group PLC and Managing Director of Iceland Food Stores He previously worked for both Asda and Tesco PLC where he served in a variety of senior management roles

Date of appointment 1 August 2007Mike has served as an Executive Director since 1 August 2007 and as Chief Executive Officer since 9 July 2014

Committee membershipCorporate Responsibility and Sustainability Committee

Kevin OrsquoByrne Chief Financial Officer

Skills and experienceKevin brings to the Board a wealth of retail and finance experience Kevin was previously Chief Executive Officer of Poundland Group Limited until December 2016 and held executive roles at Kingfisher plc from 2008 to 2015 including Divisional Director UK China and Turkey Chief Executive Officer of BampQ UK amp Ireland and Group Finance Director He was previously Group Finance Director of Dixons Retail plc and European Finance Director of Quaker Oats He was a Non-Executive Director of Land Securities Group PLC from 2008 to September 2017 where he was Chairman of the Audit Committee and Senior Independent Director

Date of appointment 9 January 2017

Other current rolesNon-Executive Director of Greene King plc

Skills and experienceMartin brings a breadth of experience and leadership in both executive and non-executive roles His previous roles include positions as the Chairman of Great Portland Estates plc Senior Independent Director and Chair of the Audit Committee of Worldpay Inc and Non-Executive Director and Chair of the Audit Committee of Lloyds Banking Group plc He was a partner at Deloitte LLP for 26 years serving as Chairman from 1995 to 2007 where his clients included Dixons WH Smith Alliance Unichem and Cadburyrsquos

Other current rolesChairman of RSA Insurance Group plc

Martin Scicluna Chairman

Date of appointment 1 November 2018 Martin joined the Board as Chairman Designate and Non-Executive Director on 1 November 2018 He was appointed as Chairman of the Board on 10 March 2019

Committee membershipChair of the Nomination Committee

Dame Susan Rice Senior Independent Director

Skills and experienceSusan has extensive experience as a Non-Executive Director as well as in retail banking financial services leadership and sustainability Her career in retail bankingis particularly relevant to our ownership ofSainsburyrsquos Bank Previously Susan was a member of the First Ministerrsquos Council of Economic Advisors Managing Director of Lloyds Banking Group Scotland and was previously Chief Executive and then Chairman of Lloyds TSB Scotland plc She has also held a range of other non-executive directorships including at the Bank of England and SSE plc

Committee membershipChair of the Remuneration Committee and a member of the Nomination Committee

Date of appointment 1 June 2013

Other current rolesChair of Scottish Water and Business Stream Chair of the Scottish Fiscal Commission Non-Executive Director of the North American Income Trust C Hoare and Co and Senior Independent Director of the North American Income Trust

9

Other current rolesNon-Executive Director and Chairman of the Audit Committee of Centrica plc

APPENDIX Interim Results 201920 - November 2019

Plc Board

Jean Tomlin Non-Executive Director

Skills and experienceJean has extensive experience and breadth of skills in human resources and corporate responsibility Jean was formerly Director of HR Workforce and Accreditation for The London OrganisingCommittee of the Olympic and Paralympic Games where she set the strategic direction to ensure the mobilisation of the combined 200000-strong workforce including paid staff volunteers and contractors which represented the recruitment and mobilisation of the largest peacetime workforce and set the industry standard for volunteering with the highly acclaimed Games She was previously Group HR Director at Marks and Spencer Group Plc HR Director and founder member of Egg plc and Sales amp Operations Director of Prudential Direct

Date of appointment 1 January 2013

Committee membershipAudit Committee Corporate Responsibility and Sustainability Committee and Nomination Committee

David Keens Non-Executive Director

Skills and experienceDavid has extensive retail experience and knowledge of consumer facing businesses together with his core skills in finance David was formerly Group Finance Director of next plc from 1991 to 2015 and their Group Treasurer from 1986 to 1991 Previous management experience includes nine years in the UK and overseas operations of multinational food manufacturer Nabisco and prior to that seven years in the accountancy profession

Date of appointment 29 April 2015

Committee membershipChair of the Audit Committee and a member of the Nomination Committee

Other current rolesIndependent Board member of Capri Holdings Limited Non-Executive Director of Hakluyt and Chief Executive Officer of Chanzo Limited

Other current rolesNon-Executive Director Senior Independent Director and Chair of the Audit Committee of Auto Trader Group plc

Matt BrittinNon-Executive Director

Skills and experienceMatt has extensive experience of running a high profile fast moving innovative digital business Since 2015 he has been responsible for Googlersquos business and operations in Europe the Middle East and Africa and hersquos been in leadership roles at Google since 2007 Prior to that Matt spent much of his career in media and marketing with particular interests in strategy commercial development and sales performance This included commercial and digital leadership roles in UK media

Date of appointment 27 January 2011

Committee membershipNomination Committee and Remuneration Committee

Other current rolesGooglersquos President ndash Europe Middle East and Africa and Director of The Media Trust

Brian Cassin Non-Executive Director

Skills and experienceBrian brings present day experience of running a FTSE40 group and of big data and analytics ndash topics of key importance to Sainsburyrsquos Brian joined Experian plc as Chief Financial Officer in April 2012 a post he held until his appointment as Chief Executive Officer in July 2014 Prior to this Brian spent his career in investment banking at Greenhill amp Co where he was Managing Director and Partner Brian has also held various roles at Baring Brothers International and at the London Stock Exchange

Date of appointment 1 April 2016

Committee membershipAudit Committee and Nomination Committee

Other current rolesChief Executive Officer of Experian plc

10

APPENDIX Interim Results 201920 - November 2019

Plc Board

Jo Harlow Non-Executive Director

Skills and experienceJo brings a wealth of experience in consumer-facing businesses and in the telecoms and technology industry bothin the UK and internationally Jo spent 12 years in a variety of senior management roles with Nokia and Microsoft Prior to this she spent eight years at PampG and 11 years at Reebok in senior sales and marketing positions in both Europe and the US

Date of appointment 11 September 2017

Committee membershipChair of the Corporate Responsibility and Sustainability Committee and member of the Nomination Committee and Remuneration Committee

Life PresidentLord Sainsbury of Preston Candover KG

Other current rolesNon-Executive Director of InterContinental Hotels plc Non-Executive Director of Halmaplc and Member of the Supervisory Board of Ceconomy AG

11

APPENDIX Interim Results 201920 - November 2019

Operating Board

Mike Coupe Group Chief Executive

Tim FallowfieldCompany Secretary amp Corporate Services Director

Kevin OrsquoByrne Chief Financial Officer

Jim BrownChief Executive Officer of Sainsburyrsquos Bank

Paul Mills-HicksFood Commercial Director

Angie RisleyGroup HR Director

Phil JordanGroup Chief InformationOfficer

Simon RobertsRetail and Operations Director

Clo MoriartyGroup Chief Digital Officer

12

APPENDIX Interim Results 201920 - November 2019

Operating Board

Mike Coupe Group Chief ExecutiveSee Appendix page 9

Kevin OrsquoByrneChief Financial OfficerSee Appendix page 9

Tim FallowfieldCompany Secretary amp Corporate Services Director

Date of appointment September 2004

Skills and experienceTim joined Sainsburyrsquos in 2001 as Company Secretary and joined the Operating Board in September 2004 In addition to his role as Company Secretary Tim is responsible for the Corporate Services Division comprising Legal Services Data Governance Safety Shareholder Services Insurance and Central Security He chairs the Group Safety Committee and the Data Governance Committee Tim joined Sainsburyrsquos from Exelplc the global logistics company now part of DHL where he was Company Secretary and General Counsel He began his career at the international law firm Clifford Chance and is a qualified solicitor Tim is Chairman of the Disability Confident Business Leaders Group which works with Government in shaping the disability employment agenda and in raising awareness of the benefits of employing disabled people

Jim BrownCEO of Sainsburyrsquos Bank

Skills and experienceJim joined Sainsburyrsquos Bank as CEO in June 2019 and is also a member of the Sainsburyrsquos Group Operating Board He has held a number of senior international Financial Services roles - most recently for RBS in the UK as CEO of Williams and Glyn and prior to that CEO of Ulster Bank in Northern Ireland and the Republic of Ireland Before moving to Ireland he was based in Hong Kong and was CEO Retail and Commercial Banking Asia and the Middle East for RBS and ABN AMRO He has also been a member of the RBS Group Management Committee ABN AMRO Executive Group ABN AMRO Global Consumer Leadership Team and the RBSBank of China Joint Steering Committee Earlier in his career he held a number of senior executive roles for Citibank in Asia and Australia and New Zealand Jim has also held various Board positions including at Ulster Bank Saudi Hollandi Bank The Royal Bank of Scotland (China) Co Ltd and RBS (Pakistan) Ltd He is also a past President of the Institute of Banking in Ireland He is currently a Certified Bank Director

Date of appointment August 2019

Paul Mills-HicksFood Commercial Director

Skills and experiencePaul joined the Operating Board in May 2014 as Food Commercial Director having spent over ten years at Sainsburyrsquos He was closely involved in the formation and execution of the lsquoMaking Sainsburyrsquos Great Againrsquo strategy Following this he held a variety of roles in commercial strategy and finance most recently as Business Unit Director for Grocery Prior to Sainsburyrsquos Paul was European Controller at Marks and Spencer Group PLC and a Director at UBS Warburg

Date of appointment May 2014

13

APPENDIX Interim Results 201920 - November 2019

Operating Board

Angie RisleyGroup HR Director

Skills and experienceAngie was appointed Group HR Director and a member of the Operating Board in January 2013 with responsibility for human resources Angie is also a Director of Sainsburyrsquos Bank plc Angie was most recently Non-Executive Director and Chairman of the Remuneration Committee of Serco plc and prior to this was Group HR Director of Lloyds Banking Group and an Executive Director of Whitbread PLC with responsibility for HR and Corporate Social Responsibility Angie is currently Non-Executive Director and Chair of the Remuneration Committee at Smith amp Nephew plc

Date of appointment January 2013

Phil JordanGroup Chief Information Officer

Skills and experiencePhil joined the Board in January 2018 and has brought a fresh globalperspective on technology to the Operating Board in addition to a wealth of experience in digital data and business transformation Prior to joining Sainsburyrsquos Phil had a long and successful track record in telecommunications Most recently he was Global Chief Information Officer at Telefonica overseeing Digital Transformation and Information Technology and prior to that was Chief Information Officer for Vodafone UKIreland Phil has worked as a Non-Executive Advisor on Technology in the Investment amp Retail Banking sector and is currently a Non-Executive Director of TalkTalk Telecom Group PLC and chairs its Cyber-Security Committee

Date of appointment January 2018

Simon RobertsRetail and Operations Director

Skills and experienceSimon joined Sainsburyrsquos and the Operating Board in July 2017 as Central Retail amp Operations Director responsible for Stores Central operation and Logistics In his previous role he was Executive Vice President of Walgreens Boots Alliance and President of Boots with responsibility for commercial and retail operations across the UK and Ireland Prior to Boots Simon was at Marks and Spencer Group PLC where he held operational and customer leadership roles across stores divisions and central operations Simon is also the Non-Executive Chairman at the Institute ofCustomer Service

Date of appointment July 2017

Clodagh MoriartyGroup Chief Digital Officer

Skills and experienceClodagh was appointed Group Chief Digital Officer in June 2018 Clodagh leads the delivery of a consistent and first-rate digital experience for customers across Sainsburyrsquos Argos and Sainsburyrsquos BankClodagh joined Sainsburyrsquos in 2010 from Bain amp Co management consultants where she had gained experience working on a broad range of projects across multiple sectors and countries Following two years as Head of Strategy at Sainsburyrsquosshe moved into Food Commercial as Category Manager for Meal Solutions and then became Head of Online Trading spanning Food General Merchandise and Clothing before being promoted to Director of Online in 2016 In this role Clodagh was instrumental in driving innovation within Groceries Online and launching new initiatives including SmartShop and Chop Chop

Date of appointment June 2018

14

APPENDIX Interim Results 201920 - November 2019

Supplementary financial details

3 Financial calendarQ3 trading statement(15 weeks to 4 January 2020)

Preliminary results(52 weeks to 7 March 2020)

8 January 2020

30 April 2020

1 Weighted average number of shares

The interim dividend datesOrdinary shares

Ex-dividend 14 November 2019Record 15 November 2019Payment 20 December 2019

H1 201920 22074m (24613m diluted)

H1 201819 21959m (24646m diluted) InterimFinalTotal

2 Dividend

201920

33p 31p79p

110p

201819

15

APPENDIX Interim Results 201920 - November 2019

Contacts

24

James CollinsHead of Investor RelationsTel + 44 (0) 20 7695 7112JamesCollinssainsburyscouk

Susie LynskeyInvestor Relations ManagerTel + 44 (0) 20 7695 0889SusieLynskeysainsburyscouk

Glyn DaviesInvestor Relations AssistantTel + 44 (0) 20 7695 0259GlynDaviessainsburyscouk

wwwj-sainsburycoukJ Sainsbury plc 33 Holborn London EC1N 2HT

Irene GalvanInvestor Relations AnalystTel + 44 (0) 20 7695 2762IreneGalvansainsburyscouk

  • Slide Number 1
  • Slide Number 2
  • Financial overview
  • Group performance overview
  • Retail sales
  • Sales performance versus market
  • Financial services
  • Financial services
  • Items excluded from underlying results
  • Retail capital expenditure
  • Pensions
  • Retail free cash flow
  • Balance sheet targets
  • Summary and Outlook
  • Slide Number 15
  • Key industry challenges
  • We will help our customers live well for less
  • Our strategy
  • Slide Number 19
  • Value brand investment
  • Lower prices on key volume lines
  • We continue to be less dependent on promotions
  • Improved grocery value
  • Slide Number 24
  • Category tier performance
  • Premium private label
  • Distinctive brands
  • Beauty Rollout
  • Our values make us different
  • Argos category and range focus
  • Clothing
  • Slide Number 32
  • Channels Supermarkets
  • Store investments driving customer satisfaction
  • Channels Convenience
  • Channels Groceries Online
  • Channels Argos
  • Slide Number 38
  • Product Quality Framework helps us fund investment
  • PQF cereals case study
  • BAU savings to offset cost inflation
  • Strategic cost transformation 5 year plan
  • Slide Number 43
  • Financial Services Priorities
  • Financial Services reshaping the portfolio
  • Financial Services key targets
  • Nectar
  • Slide Number 48
  • Digital
  • We will help our customers live well for less
  • Slide Number 51
  • Slide Number 52
  • Guidance for 201920
  • Retail sales
  • Sainsburyrsquos sales area and store numbers
  • Sainsburyrsquos store estate
  • Sainsburyrsquos investment programme
  • Retail margin
  • Group retail
  • Plc Board
  • Plc Board
  • Plc Board
  • Plc Board
  • Operating Board
  • Operating Board
  • Operating Board
  • Supplementary financial details
  • Contacts
Column1 201819
Grocery 19
GM 7
Clothing 1
To resize chart data range drag lower right corner of range
Grocery
GM
Clothing
Page 10: Interim Results 17/18 - Sainsbury's/media/Files/S... · 3 Interim Results 2019/20 - November 2019. Financial overview • First period reporting on an inc. IFRS 16 basis - Material

10 Interim Results 201920 - November 2019

Retail capital expenditure

H1201920

H1201819

Core retail capital expenditureArgos integration capexRetail capital expenditure

248 -

248

24331

274

poundm Retail capital expenditure to

be around pound550m

Retail capital expenditure is expected to be around pound550m-pound600m per annum over the medium term

201920 FY Guidance

Core retail capital expenditure

MaintenanceGrowthEfficiency

pound243m201819

pound248m201920

11 Interim Results 201920 - November 2019

Pensions

Outcome

bull 2018 triennial valuation deficit down to pound538m from pound1055m in 2015

bull Greater asset-backed security for the Scheme

bull Immediate cash payments reduced

bull Reduced risk of over funding and trapped cash

Agreed long term sustainable and flexible funding plan

Annual cash contribution reduces by cpound50m

Annual cash commitment

under old plan

201920 202021 202122 202223

124

48

98

7669

12 Interim Results 201920 - November 2019

Retail free cash flow

2 Interest paid net of interest received interest elements of obligations under finance lease payments and dividends paid on perpetual securities

3 Excludes Argos integration capital expenditure

1 Operating cash flow before changes in working capital and pension contributions

4 Other non-cash includes new leases and lease modifications and fair value movements on derivatives linked to borrowings

Adjusted operating cash flow before changes in working capital1

Decrease in working capital

Pension contribution net interest paid2 corporation tax paidNet cash generated from operating activitiesCash capital expenditure before strategic capex3

Proceeds from disposal of property plant and equipmentRepayments of lease obligations and right-of-use assets direct costsBank capital injectionsDividends and distributions received from JVs net of capital injectionsRetail free cash flowDividends paid on ordinary sharesArgos integration capital expenditure

Repayment of borrowings other non-cash and net interest movements4

Movement in net debt5

Opening net debt including perpetual securities as debtClosing net debt including perpetual securities as debt

Of whichLease LiabilitiesNet Debt excluding Lease Liabilities

poundm ndash Restated for IFRS 161029

296

(279)1046

(243)34

(231)-11

617 (156)

(31)

-

430(7575)(7145)

(5873)(1272)

H1 201819Restated

H1 201920

1034 289

(282)1041 (248)

54 (232)

(35)118

698 (174)

-

44

568(7346)(6778)

(5770)(1008)

201920 FY Guidance

5 Net debt definition now excludes derivatives not linked to borrowings and includes perpetual securities as debt

Capital injections into the Bank are expected to be pound35m

Proceeds from disposal of property are expected to be in line with 201819

Expect underlying retail depreciation and amortisation of around pound12bn including cpound500m right of use asset depreciation

Net debt before fair value movements on derivatives to reduce by at least pound300m

Net finance costs of around pound405m including pound320m lease interest in 201920 following the introduction of IFRS 16

13 Interim Results 201920 - November 2019

1 Net debt definition now excludes derivatives not linked to borrowings and includes perpetual securities as debt2 Net debt (inc perpetual securities) on a post-IFRS 16 basis divided by Group underlying EBITDAR We previously disclosed

adjusted Net debt EBITDAR but net debt on a post-IFRS 16 basis now includes lease liabilities3 FY1819 Net Debt exc Leases of pound1522m compares to the previously reported Net Debt of pound1636m less pound(122)m of finance leases plus pound8m other (predominantly derivatives no longer reported within net debt)

Balance sheet targets

bull Net debt reduction of at least pound750m over the next three years

bull Medium leverage reduction targets- Net debtEBITDAR2 less than 3x

bull Dividend policy changed to 19x underlying eps cover versus 20x

- Adjusting for the impact of IFRS 16

FY1819

Net debt exc Lease liabilities1 (poundm)

FY1516

2125

15223

FY2122

(750)

Target

c800

H1201920

FY201819

Net DebtOf which lease liabilitiesNet Debt exc leases1

(6778) (5770) (1008)

(7346) (5824) (1522)3

poundm

(603)

14 Interim Results 201920 - November 2019

Summary and Outlook

bull Grocery sales improving relative to the market

bull General Merchandise and Clothing outperforming a difficult market

bull H1 profits down- Phasing of cost savings weather higher marketing costs

bull H2 profits will benefit from- Annualisation of colleague wage increases - Normalisation of weather comparatives and marketing costs

bull Material impact of property strategy programme exceptionals (largely non-cash)

bull Strong free cash flow generation

bull On track to deliver non-lease net debt reduction of at least pound750m over the next three years

Mike CoupeChief Executive Officer

16 Interim Results 201920 - November 2019

Key industry challenges

DigitisationGrowth of the discounters

pound

Low to no market growth

17 Interim Results 201920 - November 2019

We will help our customers live well for less

Confident in the core Integrated customer offer

One multi brand multi channel business

Strong cash generation supporting investment dividend and allowing deleverage

Financial flexibility and resilience

Sustainable cost reduction covering cost inflation and funding investment in our competitive offer

18 Interim Results 201920 - November 2019

Our strategy

To help our customers live well for less

Metrics Colleague engagement Customer satisfaction Volume share Profitability Free cash flow ROCE

Purpose

Priorities

Provide a seamless customer

experience

6

Drive efficiency

to invest in the customer

offer

4

Make shopping

convenient supported by great service

3

Offer distinctive products and new

categories

2

Be competitive

on price

1

Grow connected

services

5

19 Interim Results 201920 - November 2019

Be competitive

on price

1

20 Interim Results 201920 - November 2019

Be competitive

on price

1

Value brand investment

Sainsburyrsquos Meat Fish amp Poultry Value Own Label1

Gains

Losses

Incremental Switching within Sainsburyrsquos

Dec 17 Oct 19

+2Sales

+4Volume

Bread Investing across Own Label Tiers120+ EPP SKUs launched in H1 200 by end 201920

Repackaged and NPD within Premium

New Owned Brand Replacing Basics

NPD within Core+ Responding in Growth Areas

Repackaged Core bySainsburyrsquos

New

New

Improved

Improved

1 Kantar 12 we 6 October 2019 ndash rolling 12 weeks switching within total Market MFP

21 Interim Results 201920 - November 2019

Be competitive

on price

1

Lower prices on key volume lines

In-Store Volume Returns Examples

Chicken Wings 1kg+12 Volume

pound170was pound210

pound050Only

White Pittas x6+15 Volume

Chestnut Mushrooms 250g+45 Volume

pound080Only

1 Pre wave 3 lockdown (started 24th March to 15th June 19) YoY 2 Last 6 weeks since wave 4 lockdown (started 28th August 19) YoY

-4

0

4

8

12

16

-6 -5 -4 -3 -2 -1 0 1 2 3 4 5 6

Change in volumes ()

Pre1 Post2

22 Interim Results 201920 - November 2019

Be competitive

on price

1

We continue to be less dependent on promotions

230 228

207 209

Sainsburyrsquos Promotional Participation

1819 1920 19201819

Morrisons

Sainsburyrsquos

Tesco

Asda

Spend on Deal1

Q1 Q2

1 Source Nielsen 4 weekly data to 21 September 2019

10

20

30

4040

30

20

10Sep Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep

2018 2019

H1 1920

H1 1920 AVERAGE

34 31

22 21

23 Interim Results 201920 - November 2019

Be competitive

on price

1

Improved grocery value

Base Price Index 2

-1

0

1

2

3

Grocery inflation (Kantar)1

-960bps

-550bps

Commodity VI 2

Aug 17 Jan 18 Jun 18 Nov 18 Apr 19 Oct 19

2004 2007 2010 2013 2016 2019

Morrisons

Sainsburyrsquos

Tesco

Asda

Total Market

Mar Apr May Jun Jul Aug Sep Oct2019

1 Kantar City Reads to Oct 20192 Sainsburyrsquos value index based on Brandview SKU matching data to Oct 2019

24 Interim Results 201920 - November 2019

Offer distinctive products and new

categories

2

25 Interim Results 201920 - November 2019

Offer distinctive products and new

categories

2

Category tier performance

YoY value share change by tier

12 weeks to September 2019

-03

01

-01

-18

52 weeks to March 2019

Branded

PremiumOwn Brand

Branded

StandardOwn Brand

EconomyOwn Brand

02

-08

-04

00PremiumOwn Brand

StandardOwn Brand

EconomyOwn Brand

Source Nielsen Panel Total FMCG Market Universe Total outlets 52wks data to 9 March 2019 and 12wks data to 21 Sept 2019

26 Interim Results 201920 - November 2019

Offer distinctive products and new

categories

2

Premium private label

Taste the Difference re-launch

bull Over 350 products new repackaged or reformulated

bull Premium ready meals growth now outperforming the market

41

25 2419

Sainsburys Morrisons Tesco Asda

Premium Own Label volume share

Source Nielsen Panel Total FMCG 28 weeks data to 21 September 2019 Premium Own Label share of sales by retailer

27 Interim Results 201920 - November 2019

Offer distinctive products and new

categories

2

Distinctive brands

bull 57 of customers have bought Distinctive Brands since launch

bull On track for pound100m incremental sales

bull 37 new brands in H1 across Fresh and Grocery

bull lsquoTaste of the Futurersquo bays launched in 70 stores- 67 incremental sales

Leon

bull 3 year exclusive partnership

bull 14 products launched

28 Interim Results 201920 - November 2019

Offer distinctive products and new

categories

2

Beauty Rollout

bull Now rolled out to over 60 stores- Sales up over 40

bull Customer numbers up 7

bull Spend per customer up 25

bull Beauty range doubled 1200 additional lines

bull Double digit growth differential against the market

29 Interim Results 201920 - November 2019

Offer distinctive products and new

categories

2

Our values make us different

bull Committed to reduce plastic packaging by 50 by 2025

bull First retailer to remove single use plastic produce and bakery bags from our stores

- Launching reusable bags in fruit and veg aisles

bull Investing in our loose produce offer

bull Removed black plastic trays from ready meals

bull Fresh water stands in cafeacutes for customers to refill bottles

UKrsquos first major retailer to make significant commitment to reduce plastic

30 Interim Results 201920 - November 2019

Offer distinctive products and new

categories

2

Argos category and range focus

bull Availability improvement- Argos master range reduced by c30 over 3 years- Eliminating duplication removing low value items- Better availability of key lines in store

bull Rebalancing into higher margin categories- Gaining share in Furniture1

- Higher quality lines introduced - Increase in weekend delivery slots - Changing customer perceptions

1 GfK Markets 6 months ended 31st August 2019

31 Interim Results 201920 - November 2019

Offer distinctive products and new

categories

2

Clothing

bull Strong market share gains

bull Tu online- Sales +52 - 800000+ new customers +31 YoY

bull Margin rate improvement- Better buying and markdown management

bull lsquoWork Itrsquo campaign - New seasonal high quality value-led work wear ranges

32 Interim Results 201920 - November 2019

Make shopping

convenient supported by great service

3

33 Interim Results 201920 - November 2019

Make shopping

convenient supported by great service

3

Channels Supermarkets

Investing in stores

bull Over 870000 sq ft space repurposed since FY 201415

bull Tailored targeted investment

bull Significant step-up in 201920- Investing in 450+ supermarkets- 172 delivered in H1

1617 1718 1819

Supermarkets Trading intensity1

1 Supermarkets inc GMampC and Argos stores in Sainsburyrsquos

34 Interim Results 201920 - November 2019

Make shopping

convenient supported by great service

3

Store investments driving customer satisfaction

Source Lettuce Know in-store programme Supermarkets only 4 weeks to 121019 YOY

Checkoutexperience

Smartshopbull 200+ handset stores

- average sales participation c15- best stores gt25

bull 160+ app-only (hybrid) stores

Self checkoutsbull 2600+ upgrades bull 10 improvement in speed

Availability of products

Connected colleaguesbull Technology driving efficiency

and availabilitybull Replenishment + stock apps

Core investment

Store fabric upgradesbull 70 stores in H1bull 250 by year end

Ease of Checkout Speed of Checkout

4861

26Availability of products

Overall satisfaction in core investment stores

14

35 Interim Results 201920 - November 2019

Make shopping

convenient supported by great service

3

Channels Convenience

bull 2 year capital light programme resetting range space and pricing

- 158 stores reset in H1- On track to deliver 200 in FY1920- Around 15 SKUs standard to each store

bull Upgraded Self Checkouts in 69 Convenience stores- Improved customer satisfaction - Ease of checkout up 72 YoY- Speed of checkout up 62 YoY

2nd

5th

Value for Money Spent1

1 Lettuce Know Competitor Benchmarking Survey Convenience July 2019 vs Feb 20192 Lettuce Know in-store survey Week 31 201920 Lettuce Know

Sources

Knowledge of colleagues

Speed of checkout

Friendliness of colleagues

Ease of checkout

Availability of colleagues

Customer satisfaction (total)

Q2 1819 Q4 1819 Q1 1920 Q2 1920Q3 18193 Lettuce Know Q2 1920

Improved perceptions vs competitors

Strong and improving customer satisfaction3

2nd

3rd

Variety of Items1

36 Interim Results 201920 - November 2019

Make shopping

convenient supported by great service

3

Channels Groceries Online

bull Sales growth 7

bull Same day delivery now covers nearly 60 of UK households

bull Groceries Online app accounts for over 20 of orders

bull Extended delivery slots

bull Bagless deliveries

500

600

700

800

900

H1201516

H1201617

H1201718

H1201819

H1201920

70

80

7269

70

Sales and YOY growth ratespoundm

37 Interim Results 201920 - November 2019

Make shopping

convenient supported by great service

3

Channels Argos

Strong Fast Track growth

bull Fast Track collection growth 14 YoY

bull Fast Track delivery growth 5 YoY

166

660

657

216

Old formatsDigital Stores

H1 201920

AtAcquisition

Digital store investments

bull 176 Digital conversions and 15 full store refreshes in H1

bull Majority of remaining stores to be converted to digital in H2

bull Pay Browse in 362 stores versus 162 at year end

0

20

40

60

80

100

Walk-in Check and Reserve Home DeliveryFast Track Click amp Collect Fast Track Home Delivery

0

20

40

60

80

100 Fast track15

201617 H1 201920

Fast track24

Walk-in43

Walk-in36

38 Interim Results 201920 - November 2019

Drive efficiency

to invest in the customer

offer

4

39 Interim Results 201920 - November 2019

Drive efficiency

to invest in the customer

offer

4

Product Quality Framework helps us fund investment

PQF activity to date covers

49of food volume

Improved Value Indexmore competitive

More distinctive range more reason to shop at Sainsburyrsquos

Reduced SKU countoperational efficiencies

Cash gross profit +35

Increased salesvolume intensityoperational efficiencies

40 Interim Results 201920 - November 2019

Drive efficiency

to invest in the customer

offer

4

PQF cereals case study

Improved Value Index gt100bpsmore competitive

More distinctive rangemore reason to shop at Sainsburyrsquos

Reduced SKU count -20operational efficiencies

Higher cash gross profit +2 YOY

Volumes +8 operational efficiencies

41 Interim Results 201920 - November 2019

Drive efficiency

to invest in the customer

offer

4

BAU savings to offset cost inflation

Manages inflationary pressures

BAU savingsH1 201920

Procurement GNFR

Retail Technology Efficiencies

Retail HRRetail

management structures

Shrink Reduction

42 Interim Results 201920 - November 2019

Drive efficiency

to invest in the customer

offer

4

Strategic cost transformation 5 year plan

Converge Tackle fixed cost

End to end reviews

Retail Operations Marketing and Commercial Operations

Other central support

Logistics and Supply Chain

Project A

Project C

Project D

Shared Services BPO

Property strategy

Project BGNFR procurement

Capital prioritisation

Technology Digital and Corporate Services

pound250-pound350m

pound150-pound250m

pound400-pound600mExecution underway In planning Opportunities identified

pound5bn addressable cost base

43 Interim Results 201920 - November 2019

Grow connected

services

5

44 Interim Results 201920 - November 2019

Grow connected

services

5

Financial Services Priorities

To be the provider of financial services for loyal Sainsburyrsquos and Argos customers

An agile capital and cost efficient provider of simple mobile-led financial services

Vision

Objective

Priorities Reshape Simplify Strengthen

45 Interim Results 201920 - November 2019

Grow connected

services

5

Current Customer Base

Customer Credit Risk Balance Sheet Earnings

Argos Storecards 22m Prime Near Prime

Credit Cards 09m Prime

Personal Loans 05m Prime

Mortgages 9K Exit

Total Lending

Deposits 03m

Insurances 05m Very Low Risk

Travel Money 266 Sites

ATMs 1890

Financial Services reshaping the portfolio

46 Interim Results 201920 - November 2019

Grow connected

services

5

Increase connectivity and value for Group

Stop mortgage acquisition review back book options

No capital input from the Group from now1

Costincome c503 within 5 years

Double UPBT double digit ROCE within 5 years

Upstream cash within 5 years2

Financial Services key targets

Transform the cost base

Improve returns

Financial services cash generative

Reduce risk profile to Group

Stop putting cash in to Financial Services

2

4

6

3

1

5

Focus on Sainsburyrsquos customer base

1 Subject to regulatory changes requirements2 Subject to regulatory approval3 On a Group contribution basis

47 Interim Results 201920 - November 2019

Grow connected

services

5

Nectar

bull Biggest loyalty programme in the UK

bull Over 18 million collectors

bull Most recognised loyalty brand in the UK

bull Launch of Nectar digital- 21 million app users- Increase in overall Nectar participation- Increased levels of personalisation- 138000 new Nectar customers- 1 app on launch weekend

bull Coalition strengthened with addition of Esso in June 2019

48 Interim Results 201920 - November 2019

Provide a seamless customer

experience

6

49 Interim Results 201920 - November 2019

Provide a seamless customer

experience

6

Digital

bull Groceries Online sales penetration of 8- App accounts for over 20 of orders

bull 21 million digital Nectar app users

bull 14 million Argos Financial Services app downloads

bull Smartshop rollout in over 350 stores

Groceries online

Chop Chop

SmartShop

Universaldiscovery

Seamlessfinancialservices

Singlebasket

50 Interim Results 201920 - November 2019

We will help our customers live well for less

Confident in the core Integrated customer offer

One multi brand multi channel business

Strong cash generation supporting investment dividend and allowing deleverage

Financial flexibility and resilience

Sustainable cost reduction covering cost inflation and funding investment in our competitive offer

QampA

APPENDIX Interim Results 201920 - November 2019

Appendices

APPENDIX Interim Results 201920 - November 2019

Guidance for 201920

1

Spacebull Expect to open 2 new Sainsburyrsquos supermarkets and up to 15 convenience storesbull Expect to open around 25 Argos stores in Sainsburyrsquos (of which 11 are

relocations) resulting in around 305 Argos stores in supermarketsbull Expect to close 2 supermarkets around 25 convenience stores and around 20

Argos stores in FY201920 as part of announced property closure programme of 10-15 supermarkets 30-40 convenience stores and 60-70 Argos stores

Financial Servicesbull Financial services underlying operating profit expected to be cpound45m including a

cpound10m benefit as a result of a change in transfer pricing between Argos and Argos Financial Services

bull Financial Services non-underlying costs are expected to be around pound30mbull No further capital injections into the Bank are expected following pound35m in H1 201920

Depreciation and amortisationbull Expect underlying retail depreciation and amortisation of around pound12bn

including cpound500m right of use asset depreciation

CostsOperating cost inflationbull Cost inflation between 2 and 3Cost savingsbull Continue to deliver cost savings to at least offset the impact of cost inflation

Finance costsbull Net finance costs of around pound405m including pound320m lease interest in

201920 following the introduction of IFRS 16

One-off itemsbull In 201920 cash outflows as a result of items excluded from

underlying results should not exceed pound100mbull Property strategy programme one-off costs expected to be

pound230m-pound270m of which cash costs are pound30-40m

Dividendbull Sainsburyrsquos plans to change the full year dividend policy to 19x cover by

underlying earnings (versus 20x previously) to offset the dilutive (non cash) impact of IFRS 16 on underlying earnings

Capital expenditurebull Retail capital expenditure to be around pound550mbull Retail capital expenditure is expected to be around pound550m-pound600m per

annum over the medium term

Net debtbull Net debt before fair value movements on derivatives to reduce by at

least pound300m

Tax ratebull Underlying tax rate to be between 25 and 26

APPENDIX Interim Results 201920 - November 2019

Retail sales

1 Sales including VAT excluding fuel

LFL sales growth1

(10)

Sales from net new space1

04

Total sales growth1

(06)

Supermarkets2

(07)

Convenience20

Groceries Online

70

Channels

(01)(25)

(12)

2 Supermarket sales include Argos SiS sales FY 1819 16

pound139bn

pound103bnGrocery

pound30bnGeneralMerchandise

pound488mClothing

2

Chart1

201819
194
66
1

Sheet1

APPENDIX Interim Results 201920 - November 2019

Sainsburyrsquos sales area and store numbersAs at 21 September 2019

Opening figures 201920New storesClosuresReplacement storesExtensionsRefurbishments downsizesClosing figures H1 201920

Area(lsquo000 sq ft) Number

21210 -

(20)--

(17)21173

608 -(1)---

607

Supermarkets Convenience

Opening figures 201920New storesClosuresReplacement storesExtensionsRefurbishments downsizesClosing figures H1 201920

Area(lsquo000 sq ft) Number

1934 12

(19)2 --

1929

820 5

(2)1 --

824

Area(lsquo000 sq ft) Number

Total

Opening figures 201920New storesClosuresReplacement storesExtensionsRefurbishments downsizesClosing figures H1 201920

23144 12

(39)2 -

(17)23102

1428 5

(3)1 --

1431

3

APPENDIX Interim Results 201920 - November 2019

Sainsburyrsquos store estateAs at 21 September 2019

Sq ftsales area

82446

870

40001 to60000

20001 to40000

10000 to20000

Under10000 Total

Over60000

0122122

0197197

0175175

06767

824607

1431

Argos storesArgos in SainsburyrsquosArgos in HomebaseOtherArgos total store numbers

Habitat1

Collection points

594281

8-

883

16317

As at21 Sept 2019

Disposalsclosures

Newstores

As at9 March 2019

17--8

-1

(7)-

(2)-

(9)

-(36)

588288

6-

88216

282

ConvenienceSupermarketsTotal stores

Number of stores

Sq ftsales area

1929350

2279

40001 to60000

20001 to40000

10000 to20000

Under10000 Total

Over60000

-18441844

-58185818

-85018501

-46604660

19292117323102

ConvenienceSupermarketsTotal stores

Space by store size (lsquo000 sq ft)

Argos and Habitat store numbers

1 5 Habitat stores 11 Habitat stores in Sainsburys

4

APPENDIX Interim Results 201920 - November 2019

ClosureBitterne West

Sainsburyrsquos investment programme201920

Q1

Supermarkets ConvenienceNew storesMilton Keynes Brooklands District CentBromley High StLeeds Wike Ridge LaneSalford Harbour CityCanterbury High St

ReplacementMayfair Stratton St

ClosuresMayfairWarren St

Q1Q1Q1Q2Q2

Q2

Q1Q2

5

APPENDIX Interim Results 201920 - November 2019

Retail margin

Retail sales (inc VAT inc fuel)(exc VAT inc fuel)

Retail underlying EBITDAR1

Retail underlying EBITDAR margin 2

at constant fuel pricesRetail underlying operating profit3

Retail underlying operating margin 4

at constant fuel prices

1656714808

10677272

4373030

1661214856

11147575

4873333

030342

30 bps28 bps10333 bps32 bps

1 Retail underlying operating profit before net rental income of pound6 million and underlying depreciation and amortisation of pound636 million2 Retail underlying EBITDAR divided by underlying retail sales excluding VAT3 Retail underlying earnings before interest tax and Sainsburyrsquos underlying share of post-tax profit from joint ventures4 Retail underlying operating profit divided by underlying retail sales excluding VAT

poundm H1201920

H1201819

Change

6

APPENDIX Interim Results 201920 - November 2019

H1201920

H1201819

Group retail

Return on capital employed 1

Net debt to EBITDAR (times)23

Fixed charge cover (times)2

Underlying tax rate Core retail capex sales5

713126

26515

743326

25715

poundm

1 ROCE Return is defined as a 52 week rolling underlying profit before interest and tax Capital employed is defined as group net assets2 Net debt of pound6778 million includes lease obligations under IFRS 16 and perpetual securities treated as debt divided by Group underlying EBITDAR of pound2171 million calculated for a 52-week period to 21 September 20193 Group underlying EBITDAR divided by rent (both capital and interest) and net finance costs where interest on perpetual securities is treated as an underlying finance costs4 52 weeks to 22nd September 2018 is not available due to the implementation of IFRS 16 Comparatives therefore reflect the 52 weeks to 9th March 20195 Includes retail sales inc vat inc fuel

4

4

7

APPENDIX Interim Results 201920 - November 2019

Plc Board

Kevin OrsquoByrneChief Financial Officer

Mike Coupe Group Chief Executive

Dame Susan Rice Senior Independent Director

Matt BrittinNon-Executive Director

Jo HarlowNon-Executive Director

Brian CassinNon-Executive Director

David KeensNon-Executive Director

Jean Tomlin Non-Executive Director

Martin Scicluna Chairman

8

APPENDIX Interim Results 201920 - November 2019

Plc Board

Mike Coupe Group Chief Executive Officer

Skills and experienceAppointed Group Chief Executive Officer on 9 July 2014 Mike has been a member of the Operating Board since October 2004 Mike has vast retail industry experience in trading strategy marketing digital and online as well as multi-site store experience He joined Sainsburyrsquos from Big Food Group where he was a board director of Big Food Group PLC and Managing Director of Iceland Food Stores He previously worked for both Asda and Tesco PLC where he served in a variety of senior management roles

Date of appointment 1 August 2007Mike has served as an Executive Director since 1 August 2007 and as Chief Executive Officer since 9 July 2014

Committee membershipCorporate Responsibility and Sustainability Committee

Kevin OrsquoByrne Chief Financial Officer

Skills and experienceKevin brings to the Board a wealth of retail and finance experience Kevin was previously Chief Executive Officer of Poundland Group Limited until December 2016 and held executive roles at Kingfisher plc from 2008 to 2015 including Divisional Director UK China and Turkey Chief Executive Officer of BampQ UK amp Ireland and Group Finance Director He was previously Group Finance Director of Dixons Retail plc and European Finance Director of Quaker Oats He was a Non-Executive Director of Land Securities Group PLC from 2008 to September 2017 where he was Chairman of the Audit Committee and Senior Independent Director

Date of appointment 9 January 2017

Other current rolesNon-Executive Director of Greene King plc

Skills and experienceMartin brings a breadth of experience and leadership in both executive and non-executive roles His previous roles include positions as the Chairman of Great Portland Estates plc Senior Independent Director and Chair of the Audit Committee of Worldpay Inc and Non-Executive Director and Chair of the Audit Committee of Lloyds Banking Group plc He was a partner at Deloitte LLP for 26 years serving as Chairman from 1995 to 2007 where his clients included Dixons WH Smith Alliance Unichem and Cadburyrsquos

Other current rolesChairman of RSA Insurance Group plc

Martin Scicluna Chairman

Date of appointment 1 November 2018 Martin joined the Board as Chairman Designate and Non-Executive Director on 1 November 2018 He was appointed as Chairman of the Board on 10 March 2019

Committee membershipChair of the Nomination Committee

Dame Susan Rice Senior Independent Director

Skills and experienceSusan has extensive experience as a Non-Executive Director as well as in retail banking financial services leadership and sustainability Her career in retail bankingis particularly relevant to our ownership ofSainsburyrsquos Bank Previously Susan was a member of the First Ministerrsquos Council of Economic Advisors Managing Director of Lloyds Banking Group Scotland and was previously Chief Executive and then Chairman of Lloyds TSB Scotland plc She has also held a range of other non-executive directorships including at the Bank of England and SSE plc

Committee membershipChair of the Remuneration Committee and a member of the Nomination Committee

Date of appointment 1 June 2013

Other current rolesChair of Scottish Water and Business Stream Chair of the Scottish Fiscal Commission Non-Executive Director of the North American Income Trust C Hoare and Co and Senior Independent Director of the North American Income Trust

9

Other current rolesNon-Executive Director and Chairman of the Audit Committee of Centrica plc

APPENDIX Interim Results 201920 - November 2019

Plc Board

Jean Tomlin Non-Executive Director

Skills and experienceJean has extensive experience and breadth of skills in human resources and corporate responsibility Jean was formerly Director of HR Workforce and Accreditation for The London OrganisingCommittee of the Olympic and Paralympic Games where she set the strategic direction to ensure the mobilisation of the combined 200000-strong workforce including paid staff volunteers and contractors which represented the recruitment and mobilisation of the largest peacetime workforce and set the industry standard for volunteering with the highly acclaimed Games She was previously Group HR Director at Marks and Spencer Group Plc HR Director and founder member of Egg plc and Sales amp Operations Director of Prudential Direct

Date of appointment 1 January 2013

Committee membershipAudit Committee Corporate Responsibility and Sustainability Committee and Nomination Committee

David Keens Non-Executive Director

Skills and experienceDavid has extensive retail experience and knowledge of consumer facing businesses together with his core skills in finance David was formerly Group Finance Director of next plc from 1991 to 2015 and their Group Treasurer from 1986 to 1991 Previous management experience includes nine years in the UK and overseas operations of multinational food manufacturer Nabisco and prior to that seven years in the accountancy profession

Date of appointment 29 April 2015

Committee membershipChair of the Audit Committee and a member of the Nomination Committee

Other current rolesIndependent Board member of Capri Holdings Limited Non-Executive Director of Hakluyt and Chief Executive Officer of Chanzo Limited

Other current rolesNon-Executive Director Senior Independent Director and Chair of the Audit Committee of Auto Trader Group plc

Matt BrittinNon-Executive Director

Skills and experienceMatt has extensive experience of running a high profile fast moving innovative digital business Since 2015 he has been responsible for Googlersquos business and operations in Europe the Middle East and Africa and hersquos been in leadership roles at Google since 2007 Prior to that Matt spent much of his career in media and marketing with particular interests in strategy commercial development and sales performance This included commercial and digital leadership roles in UK media

Date of appointment 27 January 2011

Committee membershipNomination Committee and Remuneration Committee

Other current rolesGooglersquos President ndash Europe Middle East and Africa and Director of The Media Trust

Brian Cassin Non-Executive Director

Skills and experienceBrian brings present day experience of running a FTSE40 group and of big data and analytics ndash topics of key importance to Sainsburyrsquos Brian joined Experian plc as Chief Financial Officer in April 2012 a post he held until his appointment as Chief Executive Officer in July 2014 Prior to this Brian spent his career in investment banking at Greenhill amp Co where he was Managing Director and Partner Brian has also held various roles at Baring Brothers International and at the London Stock Exchange

Date of appointment 1 April 2016

Committee membershipAudit Committee and Nomination Committee

Other current rolesChief Executive Officer of Experian plc

10

APPENDIX Interim Results 201920 - November 2019

Plc Board

Jo Harlow Non-Executive Director

Skills and experienceJo brings a wealth of experience in consumer-facing businesses and in the telecoms and technology industry bothin the UK and internationally Jo spent 12 years in a variety of senior management roles with Nokia and Microsoft Prior to this she spent eight years at PampG and 11 years at Reebok in senior sales and marketing positions in both Europe and the US

Date of appointment 11 September 2017

Committee membershipChair of the Corporate Responsibility and Sustainability Committee and member of the Nomination Committee and Remuneration Committee

Life PresidentLord Sainsbury of Preston Candover KG

Other current rolesNon-Executive Director of InterContinental Hotels plc Non-Executive Director of Halmaplc and Member of the Supervisory Board of Ceconomy AG

11

APPENDIX Interim Results 201920 - November 2019

Operating Board

Mike Coupe Group Chief Executive

Tim FallowfieldCompany Secretary amp Corporate Services Director

Kevin OrsquoByrne Chief Financial Officer

Jim BrownChief Executive Officer of Sainsburyrsquos Bank

Paul Mills-HicksFood Commercial Director

Angie RisleyGroup HR Director

Phil JordanGroup Chief InformationOfficer

Simon RobertsRetail and Operations Director

Clo MoriartyGroup Chief Digital Officer

12

APPENDIX Interim Results 201920 - November 2019

Operating Board

Mike Coupe Group Chief ExecutiveSee Appendix page 9

Kevin OrsquoByrneChief Financial OfficerSee Appendix page 9

Tim FallowfieldCompany Secretary amp Corporate Services Director

Date of appointment September 2004

Skills and experienceTim joined Sainsburyrsquos in 2001 as Company Secretary and joined the Operating Board in September 2004 In addition to his role as Company Secretary Tim is responsible for the Corporate Services Division comprising Legal Services Data Governance Safety Shareholder Services Insurance and Central Security He chairs the Group Safety Committee and the Data Governance Committee Tim joined Sainsburyrsquos from Exelplc the global logistics company now part of DHL where he was Company Secretary and General Counsel He began his career at the international law firm Clifford Chance and is a qualified solicitor Tim is Chairman of the Disability Confident Business Leaders Group which works with Government in shaping the disability employment agenda and in raising awareness of the benefits of employing disabled people

Jim BrownCEO of Sainsburyrsquos Bank

Skills and experienceJim joined Sainsburyrsquos Bank as CEO in June 2019 and is also a member of the Sainsburyrsquos Group Operating Board He has held a number of senior international Financial Services roles - most recently for RBS in the UK as CEO of Williams and Glyn and prior to that CEO of Ulster Bank in Northern Ireland and the Republic of Ireland Before moving to Ireland he was based in Hong Kong and was CEO Retail and Commercial Banking Asia and the Middle East for RBS and ABN AMRO He has also been a member of the RBS Group Management Committee ABN AMRO Executive Group ABN AMRO Global Consumer Leadership Team and the RBSBank of China Joint Steering Committee Earlier in his career he held a number of senior executive roles for Citibank in Asia and Australia and New Zealand Jim has also held various Board positions including at Ulster Bank Saudi Hollandi Bank The Royal Bank of Scotland (China) Co Ltd and RBS (Pakistan) Ltd He is also a past President of the Institute of Banking in Ireland He is currently a Certified Bank Director

Date of appointment August 2019

Paul Mills-HicksFood Commercial Director

Skills and experiencePaul joined the Operating Board in May 2014 as Food Commercial Director having spent over ten years at Sainsburyrsquos He was closely involved in the formation and execution of the lsquoMaking Sainsburyrsquos Great Againrsquo strategy Following this he held a variety of roles in commercial strategy and finance most recently as Business Unit Director for Grocery Prior to Sainsburyrsquos Paul was European Controller at Marks and Spencer Group PLC and a Director at UBS Warburg

Date of appointment May 2014

13

APPENDIX Interim Results 201920 - November 2019

Operating Board

Angie RisleyGroup HR Director

Skills and experienceAngie was appointed Group HR Director and a member of the Operating Board in January 2013 with responsibility for human resources Angie is also a Director of Sainsburyrsquos Bank plc Angie was most recently Non-Executive Director and Chairman of the Remuneration Committee of Serco plc and prior to this was Group HR Director of Lloyds Banking Group and an Executive Director of Whitbread PLC with responsibility for HR and Corporate Social Responsibility Angie is currently Non-Executive Director and Chair of the Remuneration Committee at Smith amp Nephew plc

Date of appointment January 2013

Phil JordanGroup Chief Information Officer

Skills and experiencePhil joined the Board in January 2018 and has brought a fresh globalperspective on technology to the Operating Board in addition to a wealth of experience in digital data and business transformation Prior to joining Sainsburyrsquos Phil had a long and successful track record in telecommunications Most recently he was Global Chief Information Officer at Telefonica overseeing Digital Transformation and Information Technology and prior to that was Chief Information Officer for Vodafone UKIreland Phil has worked as a Non-Executive Advisor on Technology in the Investment amp Retail Banking sector and is currently a Non-Executive Director of TalkTalk Telecom Group PLC and chairs its Cyber-Security Committee

Date of appointment January 2018

Simon RobertsRetail and Operations Director

Skills and experienceSimon joined Sainsburyrsquos and the Operating Board in July 2017 as Central Retail amp Operations Director responsible for Stores Central operation and Logistics In his previous role he was Executive Vice President of Walgreens Boots Alliance and President of Boots with responsibility for commercial and retail operations across the UK and Ireland Prior to Boots Simon was at Marks and Spencer Group PLC where he held operational and customer leadership roles across stores divisions and central operations Simon is also the Non-Executive Chairman at the Institute ofCustomer Service

Date of appointment July 2017

Clodagh MoriartyGroup Chief Digital Officer

Skills and experienceClodagh was appointed Group Chief Digital Officer in June 2018 Clodagh leads the delivery of a consistent and first-rate digital experience for customers across Sainsburyrsquos Argos and Sainsburyrsquos BankClodagh joined Sainsburyrsquos in 2010 from Bain amp Co management consultants where she had gained experience working on a broad range of projects across multiple sectors and countries Following two years as Head of Strategy at Sainsburyrsquosshe moved into Food Commercial as Category Manager for Meal Solutions and then became Head of Online Trading spanning Food General Merchandise and Clothing before being promoted to Director of Online in 2016 In this role Clodagh was instrumental in driving innovation within Groceries Online and launching new initiatives including SmartShop and Chop Chop

Date of appointment June 2018

14

APPENDIX Interim Results 201920 - November 2019

Supplementary financial details

3 Financial calendarQ3 trading statement(15 weeks to 4 January 2020)

Preliminary results(52 weeks to 7 March 2020)

8 January 2020

30 April 2020

1 Weighted average number of shares

The interim dividend datesOrdinary shares

Ex-dividend 14 November 2019Record 15 November 2019Payment 20 December 2019

H1 201920 22074m (24613m diluted)

H1 201819 21959m (24646m diluted) InterimFinalTotal

2 Dividend

201920

33p 31p79p

110p

201819

15

APPENDIX Interim Results 201920 - November 2019

Contacts

24

James CollinsHead of Investor RelationsTel + 44 (0) 20 7695 7112JamesCollinssainsburyscouk

Susie LynskeyInvestor Relations ManagerTel + 44 (0) 20 7695 0889SusieLynskeysainsburyscouk

Glyn DaviesInvestor Relations AssistantTel + 44 (0) 20 7695 0259GlynDaviessainsburyscouk

wwwj-sainsburycoukJ Sainsbury plc 33 Holborn London EC1N 2HT

Irene GalvanInvestor Relations AnalystTel + 44 (0) 20 7695 2762IreneGalvansainsburyscouk

  • Slide Number 1
  • Slide Number 2
  • Financial overview
  • Group performance overview
  • Retail sales
  • Sales performance versus market
  • Financial services
  • Financial services
  • Items excluded from underlying results
  • Retail capital expenditure
  • Pensions
  • Retail free cash flow
  • Balance sheet targets
  • Summary and Outlook
  • Slide Number 15
  • Key industry challenges
  • We will help our customers live well for less
  • Our strategy
  • Slide Number 19
  • Value brand investment
  • Lower prices on key volume lines
  • We continue to be less dependent on promotions
  • Improved grocery value
  • Slide Number 24
  • Category tier performance
  • Premium private label
  • Distinctive brands
  • Beauty Rollout
  • Our values make us different
  • Argos category and range focus
  • Clothing
  • Slide Number 32
  • Channels Supermarkets
  • Store investments driving customer satisfaction
  • Channels Convenience
  • Channels Groceries Online
  • Channels Argos
  • Slide Number 38
  • Product Quality Framework helps us fund investment
  • PQF cereals case study
  • BAU savings to offset cost inflation
  • Strategic cost transformation 5 year plan
  • Slide Number 43
  • Financial Services Priorities
  • Financial Services reshaping the portfolio
  • Financial Services key targets
  • Nectar
  • Slide Number 48
  • Digital
  • We will help our customers live well for less
  • Slide Number 51
  • Slide Number 52
  • Guidance for 201920
  • Retail sales
  • Sainsburyrsquos sales area and store numbers
  • Sainsburyrsquos store estate
  • Sainsburyrsquos investment programme
  • Retail margin
  • Group retail
  • Plc Board
  • Plc Board
  • Plc Board
  • Plc Board
  • Operating Board
  • Operating Board
  • Operating Board
  • Supplementary financial details
  • Contacts
Column1 201819
Grocery 19
GM 7
Clothing 1
To resize chart data range drag lower right corner of range
Grocery
GM
Clothing
Page 11: Interim Results 17/18 - Sainsbury's/media/Files/S... · 3 Interim Results 2019/20 - November 2019. Financial overview • First period reporting on an inc. IFRS 16 basis - Material

11 Interim Results 201920 - November 2019

Pensions

Outcome

bull 2018 triennial valuation deficit down to pound538m from pound1055m in 2015

bull Greater asset-backed security for the Scheme

bull Immediate cash payments reduced

bull Reduced risk of over funding and trapped cash

Agreed long term sustainable and flexible funding plan

Annual cash contribution reduces by cpound50m

Annual cash commitment

under old plan

201920 202021 202122 202223

124

48

98

7669

12 Interim Results 201920 - November 2019

Retail free cash flow

2 Interest paid net of interest received interest elements of obligations under finance lease payments and dividends paid on perpetual securities

3 Excludes Argos integration capital expenditure

1 Operating cash flow before changes in working capital and pension contributions

4 Other non-cash includes new leases and lease modifications and fair value movements on derivatives linked to borrowings

Adjusted operating cash flow before changes in working capital1

Decrease in working capital

Pension contribution net interest paid2 corporation tax paidNet cash generated from operating activitiesCash capital expenditure before strategic capex3

Proceeds from disposal of property plant and equipmentRepayments of lease obligations and right-of-use assets direct costsBank capital injectionsDividends and distributions received from JVs net of capital injectionsRetail free cash flowDividends paid on ordinary sharesArgos integration capital expenditure

Repayment of borrowings other non-cash and net interest movements4

Movement in net debt5

Opening net debt including perpetual securities as debtClosing net debt including perpetual securities as debt

Of whichLease LiabilitiesNet Debt excluding Lease Liabilities

poundm ndash Restated for IFRS 161029

296

(279)1046

(243)34

(231)-11

617 (156)

(31)

-

430(7575)(7145)

(5873)(1272)

H1 201819Restated

H1 201920

1034 289

(282)1041 (248)

54 (232)

(35)118

698 (174)

-

44

568(7346)(6778)

(5770)(1008)

201920 FY Guidance

5 Net debt definition now excludes derivatives not linked to borrowings and includes perpetual securities as debt

Capital injections into the Bank are expected to be pound35m

Proceeds from disposal of property are expected to be in line with 201819

Expect underlying retail depreciation and amortisation of around pound12bn including cpound500m right of use asset depreciation

Net debt before fair value movements on derivatives to reduce by at least pound300m

Net finance costs of around pound405m including pound320m lease interest in 201920 following the introduction of IFRS 16

13 Interim Results 201920 - November 2019

1 Net debt definition now excludes derivatives not linked to borrowings and includes perpetual securities as debt2 Net debt (inc perpetual securities) on a post-IFRS 16 basis divided by Group underlying EBITDAR We previously disclosed

adjusted Net debt EBITDAR but net debt on a post-IFRS 16 basis now includes lease liabilities3 FY1819 Net Debt exc Leases of pound1522m compares to the previously reported Net Debt of pound1636m less pound(122)m of finance leases plus pound8m other (predominantly derivatives no longer reported within net debt)

Balance sheet targets

bull Net debt reduction of at least pound750m over the next three years

bull Medium leverage reduction targets- Net debtEBITDAR2 less than 3x

bull Dividend policy changed to 19x underlying eps cover versus 20x

- Adjusting for the impact of IFRS 16

FY1819

Net debt exc Lease liabilities1 (poundm)

FY1516

2125

15223

FY2122

(750)

Target

c800

H1201920

FY201819

Net DebtOf which lease liabilitiesNet Debt exc leases1

(6778) (5770) (1008)

(7346) (5824) (1522)3

poundm

(603)

14 Interim Results 201920 - November 2019

Summary and Outlook

bull Grocery sales improving relative to the market

bull General Merchandise and Clothing outperforming a difficult market

bull H1 profits down- Phasing of cost savings weather higher marketing costs

bull H2 profits will benefit from- Annualisation of colleague wage increases - Normalisation of weather comparatives and marketing costs

bull Material impact of property strategy programme exceptionals (largely non-cash)

bull Strong free cash flow generation

bull On track to deliver non-lease net debt reduction of at least pound750m over the next three years

Mike CoupeChief Executive Officer

16 Interim Results 201920 - November 2019

Key industry challenges

DigitisationGrowth of the discounters

pound

Low to no market growth

17 Interim Results 201920 - November 2019

We will help our customers live well for less

Confident in the core Integrated customer offer

One multi brand multi channel business

Strong cash generation supporting investment dividend and allowing deleverage

Financial flexibility and resilience

Sustainable cost reduction covering cost inflation and funding investment in our competitive offer

18 Interim Results 201920 - November 2019

Our strategy

To help our customers live well for less

Metrics Colleague engagement Customer satisfaction Volume share Profitability Free cash flow ROCE

Purpose

Priorities

Provide a seamless customer

experience

6

Drive efficiency

to invest in the customer

offer

4

Make shopping

convenient supported by great service

3

Offer distinctive products and new

categories

2

Be competitive

on price

1

Grow connected

services

5

19 Interim Results 201920 - November 2019

Be competitive

on price

1

20 Interim Results 201920 - November 2019

Be competitive

on price

1

Value brand investment

Sainsburyrsquos Meat Fish amp Poultry Value Own Label1

Gains

Losses

Incremental Switching within Sainsburyrsquos

Dec 17 Oct 19

+2Sales

+4Volume

Bread Investing across Own Label Tiers120+ EPP SKUs launched in H1 200 by end 201920

Repackaged and NPD within Premium

New Owned Brand Replacing Basics

NPD within Core+ Responding in Growth Areas

Repackaged Core bySainsburyrsquos

New

New

Improved

Improved

1 Kantar 12 we 6 October 2019 ndash rolling 12 weeks switching within total Market MFP

21 Interim Results 201920 - November 2019

Be competitive

on price

1

Lower prices on key volume lines

In-Store Volume Returns Examples

Chicken Wings 1kg+12 Volume

pound170was pound210

pound050Only

White Pittas x6+15 Volume

Chestnut Mushrooms 250g+45 Volume

pound080Only

1 Pre wave 3 lockdown (started 24th March to 15th June 19) YoY 2 Last 6 weeks since wave 4 lockdown (started 28th August 19) YoY

-4

0

4

8

12

16

-6 -5 -4 -3 -2 -1 0 1 2 3 4 5 6

Change in volumes ()

Pre1 Post2

22 Interim Results 201920 - November 2019

Be competitive

on price

1

We continue to be less dependent on promotions

230 228

207 209

Sainsburyrsquos Promotional Participation

1819 1920 19201819

Morrisons

Sainsburyrsquos

Tesco

Asda

Spend on Deal1

Q1 Q2

1 Source Nielsen 4 weekly data to 21 September 2019

10

20

30

4040

30

20

10Sep Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep

2018 2019

H1 1920

H1 1920 AVERAGE

34 31

22 21

23 Interim Results 201920 - November 2019

Be competitive

on price

1

Improved grocery value

Base Price Index 2

-1

0

1

2

3

Grocery inflation (Kantar)1

-960bps

-550bps

Commodity VI 2

Aug 17 Jan 18 Jun 18 Nov 18 Apr 19 Oct 19

2004 2007 2010 2013 2016 2019

Morrisons

Sainsburyrsquos

Tesco

Asda

Total Market

Mar Apr May Jun Jul Aug Sep Oct2019

1 Kantar City Reads to Oct 20192 Sainsburyrsquos value index based on Brandview SKU matching data to Oct 2019

24 Interim Results 201920 - November 2019

Offer distinctive products and new

categories

2

25 Interim Results 201920 - November 2019

Offer distinctive products and new

categories

2

Category tier performance

YoY value share change by tier

12 weeks to September 2019

-03

01

-01

-18

52 weeks to March 2019

Branded

PremiumOwn Brand

Branded

StandardOwn Brand

EconomyOwn Brand

02

-08

-04

00PremiumOwn Brand

StandardOwn Brand

EconomyOwn Brand

Source Nielsen Panel Total FMCG Market Universe Total outlets 52wks data to 9 March 2019 and 12wks data to 21 Sept 2019

26 Interim Results 201920 - November 2019

Offer distinctive products and new

categories

2

Premium private label

Taste the Difference re-launch

bull Over 350 products new repackaged or reformulated

bull Premium ready meals growth now outperforming the market

41

25 2419

Sainsburys Morrisons Tesco Asda

Premium Own Label volume share

Source Nielsen Panel Total FMCG 28 weeks data to 21 September 2019 Premium Own Label share of sales by retailer

27 Interim Results 201920 - November 2019

Offer distinctive products and new

categories

2

Distinctive brands

bull 57 of customers have bought Distinctive Brands since launch

bull On track for pound100m incremental sales

bull 37 new brands in H1 across Fresh and Grocery

bull lsquoTaste of the Futurersquo bays launched in 70 stores- 67 incremental sales

Leon

bull 3 year exclusive partnership

bull 14 products launched

28 Interim Results 201920 - November 2019

Offer distinctive products and new

categories

2

Beauty Rollout

bull Now rolled out to over 60 stores- Sales up over 40

bull Customer numbers up 7

bull Spend per customer up 25

bull Beauty range doubled 1200 additional lines

bull Double digit growth differential against the market

29 Interim Results 201920 - November 2019

Offer distinctive products and new

categories

2

Our values make us different

bull Committed to reduce plastic packaging by 50 by 2025

bull First retailer to remove single use plastic produce and bakery bags from our stores

- Launching reusable bags in fruit and veg aisles

bull Investing in our loose produce offer

bull Removed black plastic trays from ready meals

bull Fresh water stands in cafeacutes for customers to refill bottles

UKrsquos first major retailer to make significant commitment to reduce plastic

30 Interim Results 201920 - November 2019

Offer distinctive products and new

categories

2

Argos category and range focus

bull Availability improvement- Argos master range reduced by c30 over 3 years- Eliminating duplication removing low value items- Better availability of key lines in store

bull Rebalancing into higher margin categories- Gaining share in Furniture1

- Higher quality lines introduced - Increase in weekend delivery slots - Changing customer perceptions

1 GfK Markets 6 months ended 31st August 2019

31 Interim Results 201920 - November 2019

Offer distinctive products and new

categories

2

Clothing

bull Strong market share gains

bull Tu online- Sales +52 - 800000+ new customers +31 YoY

bull Margin rate improvement- Better buying and markdown management

bull lsquoWork Itrsquo campaign - New seasonal high quality value-led work wear ranges

32 Interim Results 201920 - November 2019

Make shopping

convenient supported by great service

3

33 Interim Results 201920 - November 2019

Make shopping

convenient supported by great service

3

Channels Supermarkets

Investing in stores

bull Over 870000 sq ft space repurposed since FY 201415

bull Tailored targeted investment

bull Significant step-up in 201920- Investing in 450+ supermarkets- 172 delivered in H1

1617 1718 1819

Supermarkets Trading intensity1

1 Supermarkets inc GMampC and Argos stores in Sainsburyrsquos

34 Interim Results 201920 - November 2019

Make shopping

convenient supported by great service

3

Store investments driving customer satisfaction

Source Lettuce Know in-store programme Supermarkets only 4 weeks to 121019 YOY

Checkoutexperience

Smartshopbull 200+ handset stores

- average sales participation c15- best stores gt25

bull 160+ app-only (hybrid) stores

Self checkoutsbull 2600+ upgrades bull 10 improvement in speed

Availability of products

Connected colleaguesbull Technology driving efficiency

and availabilitybull Replenishment + stock apps

Core investment

Store fabric upgradesbull 70 stores in H1bull 250 by year end

Ease of Checkout Speed of Checkout

4861

26Availability of products

Overall satisfaction in core investment stores

14

35 Interim Results 201920 - November 2019

Make shopping

convenient supported by great service

3

Channels Convenience

bull 2 year capital light programme resetting range space and pricing

- 158 stores reset in H1- On track to deliver 200 in FY1920- Around 15 SKUs standard to each store

bull Upgraded Self Checkouts in 69 Convenience stores- Improved customer satisfaction - Ease of checkout up 72 YoY- Speed of checkout up 62 YoY

2nd

5th

Value for Money Spent1

1 Lettuce Know Competitor Benchmarking Survey Convenience July 2019 vs Feb 20192 Lettuce Know in-store survey Week 31 201920 Lettuce Know

Sources

Knowledge of colleagues

Speed of checkout

Friendliness of colleagues

Ease of checkout

Availability of colleagues

Customer satisfaction (total)

Q2 1819 Q4 1819 Q1 1920 Q2 1920Q3 18193 Lettuce Know Q2 1920

Improved perceptions vs competitors

Strong and improving customer satisfaction3

2nd

3rd

Variety of Items1

36 Interim Results 201920 - November 2019

Make shopping

convenient supported by great service

3

Channels Groceries Online

bull Sales growth 7

bull Same day delivery now covers nearly 60 of UK households

bull Groceries Online app accounts for over 20 of orders

bull Extended delivery slots

bull Bagless deliveries

500

600

700

800

900

H1201516

H1201617

H1201718

H1201819

H1201920

70

80

7269

70

Sales and YOY growth ratespoundm

37 Interim Results 201920 - November 2019

Make shopping

convenient supported by great service

3

Channels Argos

Strong Fast Track growth

bull Fast Track collection growth 14 YoY

bull Fast Track delivery growth 5 YoY

166

660

657

216

Old formatsDigital Stores

H1 201920

AtAcquisition

Digital store investments

bull 176 Digital conversions and 15 full store refreshes in H1

bull Majority of remaining stores to be converted to digital in H2

bull Pay Browse in 362 stores versus 162 at year end

0

20

40

60

80

100

Walk-in Check and Reserve Home DeliveryFast Track Click amp Collect Fast Track Home Delivery

0

20

40

60

80

100 Fast track15

201617 H1 201920

Fast track24

Walk-in43

Walk-in36

38 Interim Results 201920 - November 2019

Drive efficiency

to invest in the customer

offer

4

39 Interim Results 201920 - November 2019

Drive efficiency

to invest in the customer

offer

4

Product Quality Framework helps us fund investment

PQF activity to date covers

49of food volume

Improved Value Indexmore competitive

More distinctive range more reason to shop at Sainsburyrsquos

Reduced SKU countoperational efficiencies

Cash gross profit +35

Increased salesvolume intensityoperational efficiencies

40 Interim Results 201920 - November 2019

Drive efficiency

to invest in the customer

offer

4

PQF cereals case study

Improved Value Index gt100bpsmore competitive

More distinctive rangemore reason to shop at Sainsburyrsquos

Reduced SKU count -20operational efficiencies

Higher cash gross profit +2 YOY

Volumes +8 operational efficiencies

41 Interim Results 201920 - November 2019

Drive efficiency

to invest in the customer

offer

4

BAU savings to offset cost inflation

Manages inflationary pressures

BAU savingsH1 201920

Procurement GNFR

Retail Technology Efficiencies

Retail HRRetail

management structures

Shrink Reduction

42 Interim Results 201920 - November 2019

Drive efficiency

to invest in the customer

offer

4

Strategic cost transformation 5 year plan

Converge Tackle fixed cost

End to end reviews

Retail Operations Marketing and Commercial Operations

Other central support

Logistics and Supply Chain

Project A

Project C

Project D

Shared Services BPO

Property strategy

Project BGNFR procurement

Capital prioritisation

Technology Digital and Corporate Services

pound250-pound350m

pound150-pound250m

pound400-pound600mExecution underway In planning Opportunities identified

pound5bn addressable cost base

43 Interim Results 201920 - November 2019

Grow connected

services

5

44 Interim Results 201920 - November 2019

Grow connected

services

5

Financial Services Priorities

To be the provider of financial services for loyal Sainsburyrsquos and Argos customers

An agile capital and cost efficient provider of simple mobile-led financial services

Vision

Objective

Priorities Reshape Simplify Strengthen

45 Interim Results 201920 - November 2019

Grow connected

services

5

Current Customer Base

Customer Credit Risk Balance Sheet Earnings

Argos Storecards 22m Prime Near Prime

Credit Cards 09m Prime

Personal Loans 05m Prime

Mortgages 9K Exit

Total Lending

Deposits 03m

Insurances 05m Very Low Risk

Travel Money 266 Sites

ATMs 1890

Financial Services reshaping the portfolio

46 Interim Results 201920 - November 2019

Grow connected

services

5

Increase connectivity and value for Group

Stop mortgage acquisition review back book options

No capital input from the Group from now1

Costincome c503 within 5 years

Double UPBT double digit ROCE within 5 years

Upstream cash within 5 years2

Financial Services key targets

Transform the cost base

Improve returns

Financial services cash generative

Reduce risk profile to Group

Stop putting cash in to Financial Services

2

4

6

3

1

5

Focus on Sainsburyrsquos customer base

1 Subject to regulatory changes requirements2 Subject to regulatory approval3 On a Group contribution basis

47 Interim Results 201920 - November 2019

Grow connected

services

5

Nectar

bull Biggest loyalty programme in the UK

bull Over 18 million collectors

bull Most recognised loyalty brand in the UK

bull Launch of Nectar digital- 21 million app users- Increase in overall Nectar participation- Increased levels of personalisation- 138000 new Nectar customers- 1 app on launch weekend

bull Coalition strengthened with addition of Esso in June 2019

48 Interim Results 201920 - November 2019

Provide a seamless customer

experience

6

49 Interim Results 201920 - November 2019

Provide a seamless customer

experience

6

Digital

bull Groceries Online sales penetration of 8- App accounts for over 20 of orders

bull 21 million digital Nectar app users

bull 14 million Argos Financial Services app downloads

bull Smartshop rollout in over 350 stores

Groceries online

Chop Chop

SmartShop

Universaldiscovery

Seamlessfinancialservices

Singlebasket

50 Interim Results 201920 - November 2019

We will help our customers live well for less

Confident in the core Integrated customer offer

One multi brand multi channel business

Strong cash generation supporting investment dividend and allowing deleverage

Financial flexibility and resilience

Sustainable cost reduction covering cost inflation and funding investment in our competitive offer

QampA

APPENDIX Interim Results 201920 - November 2019

Appendices

APPENDIX Interim Results 201920 - November 2019

Guidance for 201920

1

Spacebull Expect to open 2 new Sainsburyrsquos supermarkets and up to 15 convenience storesbull Expect to open around 25 Argos stores in Sainsburyrsquos (of which 11 are

relocations) resulting in around 305 Argos stores in supermarketsbull Expect to close 2 supermarkets around 25 convenience stores and around 20

Argos stores in FY201920 as part of announced property closure programme of 10-15 supermarkets 30-40 convenience stores and 60-70 Argos stores

Financial Servicesbull Financial services underlying operating profit expected to be cpound45m including a

cpound10m benefit as a result of a change in transfer pricing between Argos and Argos Financial Services

bull Financial Services non-underlying costs are expected to be around pound30mbull No further capital injections into the Bank are expected following pound35m in H1 201920

Depreciation and amortisationbull Expect underlying retail depreciation and amortisation of around pound12bn

including cpound500m right of use asset depreciation

CostsOperating cost inflationbull Cost inflation between 2 and 3Cost savingsbull Continue to deliver cost savings to at least offset the impact of cost inflation

Finance costsbull Net finance costs of around pound405m including pound320m lease interest in

201920 following the introduction of IFRS 16

One-off itemsbull In 201920 cash outflows as a result of items excluded from

underlying results should not exceed pound100mbull Property strategy programme one-off costs expected to be

pound230m-pound270m of which cash costs are pound30-40m

Dividendbull Sainsburyrsquos plans to change the full year dividend policy to 19x cover by

underlying earnings (versus 20x previously) to offset the dilutive (non cash) impact of IFRS 16 on underlying earnings

Capital expenditurebull Retail capital expenditure to be around pound550mbull Retail capital expenditure is expected to be around pound550m-pound600m per

annum over the medium term

Net debtbull Net debt before fair value movements on derivatives to reduce by at

least pound300m

Tax ratebull Underlying tax rate to be between 25 and 26

APPENDIX Interim Results 201920 - November 2019

Retail sales

1 Sales including VAT excluding fuel

LFL sales growth1

(10)

Sales from net new space1

04

Total sales growth1

(06)

Supermarkets2

(07)

Convenience20

Groceries Online

70

Channels

(01)(25)

(12)

2 Supermarket sales include Argos SiS sales FY 1819 16

pound139bn

pound103bnGrocery

pound30bnGeneralMerchandise

pound488mClothing

2

Chart1

201819
194
66
1

Sheet1

APPENDIX Interim Results 201920 - November 2019

Sainsburyrsquos sales area and store numbersAs at 21 September 2019

Opening figures 201920New storesClosuresReplacement storesExtensionsRefurbishments downsizesClosing figures H1 201920

Area(lsquo000 sq ft) Number

21210 -

(20)--

(17)21173

608 -(1)---

607

Supermarkets Convenience

Opening figures 201920New storesClosuresReplacement storesExtensionsRefurbishments downsizesClosing figures H1 201920

Area(lsquo000 sq ft) Number

1934 12

(19)2 --

1929

820 5

(2)1 --

824

Area(lsquo000 sq ft) Number

Total

Opening figures 201920New storesClosuresReplacement storesExtensionsRefurbishments downsizesClosing figures H1 201920

23144 12

(39)2 -

(17)23102

1428 5

(3)1 --

1431

3

APPENDIX Interim Results 201920 - November 2019

Sainsburyrsquos store estateAs at 21 September 2019

Sq ftsales area

82446

870

40001 to60000

20001 to40000

10000 to20000

Under10000 Total

Over60000

0122122

0197197

0175175

06767

824607

1431

Argos storesArgos in SainsburyrsquosArgos in HomebaseOtherArgos total store numbers

Habitat1

Collection points

594281

8-

883

16317

As at21 Sept 2019

Disposalsclosures

Newstores

As at9 March 2019

17--8

-1

(7)-

(2)-

(9)

-(36)

588288

6-

88216

282

ConvenienceSupermarketsTotal stores

Number of stores

Sq ftsales area

1929350

2279

40001 to60000

20001 to40000

10000 to20000

Under10000 Total

Over60000

-18441844

-58185818

-85018501

-46604660

19292117323102

ConvenienceSupermarketsTotal stores

Space by store size (lsquo000 sq ft)

Argos and Habitat store numbers

1 5 Habitat stores 11 Habitat stores in Sainsburys

4

APPENDIX Interim Results 201920 - November 2019

ClosureBitterne West

Sainsburyrsquos investment programme201920

Q1

Supermarkets ConvenienceNew storesMilton Keynes Brooklands District CentBromley High StLeeds Wike Ridge LaneSalford Harbour CityCanterbury High St

ReplacementMayfair Stratton St

ClosuresMayfairWarren St

Q1Q1Q1Q2Q2

Q2

Q1Q2

5

APPENDIX Interim Results 201920 - November 2019

Retail margin

Retail sales (inc VAT inc fuel)(exc VAT inc fuel)

Retail underlying EBITDAR1

Retail underlying EBITDAR margin 2

at constant fuel pricesRetail underlying operating profit3

Retail underlying operating margin 4

at constant fuel prices

1656714808

10677272

4373030

1661214856

11147575

4873333

030342

30 bps28 bps10333 bps32 bps

1 Retail underlying operating profit before net rental income of pound6 million and underlying depreciation and amortisation of pound636 million2 Retail underlying EBITDAR divided by underlying retail sales excluding VAT3 Retail underlying earnings before interest tax and Sainsburyrsquos underlying share of post-tax profit from joint ventures4 Retail underlying operating profit divided by underlying retail sales excluding VAT

poundm H1201920

H1201819

Change

6

APPENDIX Interim Results 201920 - November 2019

H1201920

H1201819

Group retail

Return on capital employed 1

Net debt to EBITDAR (times)23

Fixed charge cover (times)2

Underlying tax rate Core retail capex sales5

713126

26515

743326

25715

poundm

1 ROCE Return is defined as a 52 week rolling underlying profit before interest and tax Capital employed is defined as group net assets2 Net debt of pound6778 million includes lease obligations under IFRS 16 and perpetual securities treated as debt divided by Group underlying EBITDAR of pound2171 million calculated for a 52-week period to 21 September 20193 Group underlying EBITDAR divided by rent (both capital and interest) and net finance costs where interest on perpetual securities is treated as an underlying finance costs4 52 weeks to 22nd September 2018 is not available due to the implementation of IFRS 16 Comparatives therefore reflect the 52 weeks to 9th March 20195 Includes retail sales inc vat inc fuel

4

4

7

APPENDIX Interim Results 201920 - November 2019

Plc Board

Kevin OrsquoByrneChief Financial Officer

Mike Coupe Group Chief Executive

Dame Susan Rice Senior Independent Director

Matt BrittinNon-Executive Director

Jo HarlowNon-Executive Director

Brian CassinNon-Executive Director

David KeensNon-Executive Director

Jean Tomlin Non-Executive Director

Martin Scicluna Chairman

8

APPENDIX Interim Results 201920 - November 2019

Plc Board

Mike Coupe Group Chief Executive Officer

Skills and experienceAppointed Group Chief Executive Officer on 9 July 2014 Mike has been a member of the Operating Board since October 2004 Mike has vast retail industry experience in trading strategy marketing digital and online as well as multi-site store experience He joined Sainsburyrsquos from Big Food Group where he was a board director of Big Food Group PLC and Managing Director of Iceland Food Stores He previously worked for both Asda and Tesco PLC where he served in a variety of senior management roles

Date of appointment 1 August 2007Mike has served as an Executive Director since 1 August 2007 and as Chief Executive Officer since 9 July 2014

Committee membershipCorporate Responsibility and Sustainability Committee

Kevin OrsquoByrne Chief Financial Officer

Skills and experienceKevin brings to the Board a wealth of retail and finance experience Kevin was previously Chief Executive Officer of Poundland Group Limited until December 2016 and held executive roles at Kingfisher plc from 2008 to 2015 including Divisional Director UK China and Turkey Chief Executive Officer of BampQ UK amp Ireland and Group Finance Director He was previously Group Finance Director of Dixons Retail plc and European Finance Director of Quaker Oats He was a Non-Executive Director of Land Securities Group PLC from 2008 to September 2017 where he was Chairman of the Audit Committee and Senior Independent Director

Date of appointment 9 January 2017

Other current rolesNon-Executive Director of Greene King plc

Skills and experienceMartin brings a breadth of experience and leadership in both executive and non-executive roles His previous roles include positions as the Chairman of Great Portland Estates plc Senior Independent Director and Chair of the Audit Committee of Worldpay Inc and Non-Executive Director and Chair of the Audit Committee of Lloyds Banking Group plc He was a partner at Deloitte LLP for 26 years serving as Chairman from 1995 to 2007 where his clients included Dixons WH Smith Alliance Unichem and Cadburyrsquos

Other current rolesChairman of RSA Insurance Group plc

Martin Scicluna Chairman

Date of appointment 1 November 2018 Martin joined the Board as Chairman Designate and Non-Executive Director on 1 November 2018 He was appointed as Chairman of the Board on 10 March 2019

Committee membershipChair of the Nomination Committee

Dame Susan Rice Senior Independent Director

Skills and experienceSusan has extensive experience as a Non-Executive Director as well as in retail banking financial services leadership and sustainability Her career in retail bankingis particularly relevant to our ownership ofSainsburyrsquos Bank Previously Susan was a member of the First Ministerrsquos Council of Economic Advisors Managing Director of Lloyds Banking Group Scotland and was previously Chief Executive and then Chairman of Lloyds TSB Scotland plc She has also held a range of other non-executive directorships including at the Bank of England and SSE plc

Committee membershipChair of the Remuneration Committee and a member of the Nomination Committee

Date of appointment 1 June 2013

Other current rolesChair of Scottish Water and Business Stream Chair of the Scottish Fiscal Commission Non-Executive Director of the North American Income Trust C Hoare and Co and Senior Independent Director of the North American Income Trust

9

Other current rolesNon-Executive Director and Chairman of the Audit Committee of Centrica plc

APPENDIX Interim Results 201920 - November 2019

Plc Board

Jean Tomlin Non-Executive Director

Skills and experienceJean has extensive experience and breadth of skills in human resources and corporate responsibility Jean was formerly Director of HR Workforce and Accreditation for The London OrganisingCommittee of the Olympic and Paralympic Games where she set the strategic direction to ensure the mobilisation of the combined 200000-strong workforce including paid staff volunteers and contractors which represented the recruitment and mobilisation of the largest peacetime workforce and set the industry standard for volunteering with the highly acclaimed Games She was previously Group HR Director at Marks and Spencer Group Plc HR Director and founder member of Egg plc and Sales amp Operations Director of Prudential Direct

Date of appointment 1 January 2013

Committee membershipAudit Committee Corporate Responsibility and Sustainability Committee and Nomination Committee

David Keens Non-Executive Director

Skills and experienceDavid has extensive retail experience and knowledge of consumer facing businesses together with his core skills in finance David was formerly Group Finance Director of next plc from 1991 to 2015 and their Group Treasurer from 1986 to 1991 Previous management experience includes nine years in the UK and overseas operations of multinational food manufacturer Nabisco and prior to that seven years in the accountancy profession

Date of appointment 29 April 2015

Committee membershipChair of the Audit Committee and a member of the Nomination Committee

Other current rolesIndependent Board member of Capri Holdings Limited Non-Executive Director of Hakluyt and Chief Executive Officer of Chanzo Limited

Other current rolesNon-Executive Director Senior Independent Director and Chair of the Audit Committee of Auto Trader Group plc

Matt BrittinNon-Executive Director

Skills and experienceMatt has extensive experience of running a high profile fast moving innovative digital business Since 2015 he has been responsible for Googlersquos business and operations in Europe the Middle East and Africa and hersquos been in leadership roles at Google since 2007 Prior to that Matt spent much of his career in media and marketing with particular interests in strategy commercial development and sales performance This included commercial and digital leadership roles in UK media

Date of appointment 27 January 2011

Committee membershipNomination Committee and Remuneration Committee

Other current rolesGooglersquos President ndash Europe Middle East and Africa and Director of The Media Trust

Brian Cassin Non-Executive Director

Skills and experienceBrian brings present day experience of running a FTSE40 group and of big data and analytics ndash topics of key importance to Sainsburyrsquos Brian joined Experian plc as Chief Financial Officer in April 2012 a post he held until his appointment as Chief Executive Officer in July 2014 Prior to this Brian spent his career in investment banking at Greenhill amp Co where he was Managing Director and Partner Brian has also held various roles at Baring Brothers International and at the London Stock Exchange

Date of appointment 1 April 2016

Committee membershipAudit Committee and Nomination Committee

Other current rolesChief Executive Officer of Experian plc

10

APPENDIX Interim Results 201920 - November 2019

Plc Board

Jo Harlow Non-Executive Director

Skills and experienceJo brings a wealth of experience in consumer-facing businesses and in the telecoms and technology industry bothin the UK and internationally Jo spent 12 years in a variety of senior management roles with Nokia and Microsoft Prior to this she spent eight years at PampG and 11 years at Reebok in senior sales and marketing positions in both Europe and the US

Date of appointment 11 September 2017

Committee membershipChair of the Corporate Responsibility and Sustainability Committee and member of the Nomination Committee and Remuneration Committee

Life PresidentLord Sainsbury of Preston Candover KG

Other current rolesNon-Executive Director of InterContinental Hotels plc Non-Executive Director of Halmaplc and Member of the Supervisory Board of Ceconomy AG

11

APPENDIX Interim Results 201920 - November 2019

Operating Board

Mike Coupe Group Chief Executive

Tim FallowfieldCompany Secretary amp Corporate Services Director

Kevin OrsquoByrne Chief Financial Officer

Jim BrownChief Executive Officer of Sainsburyrsquos Bank

Paul Mills-HicksFood Commercial Director

Angie RisleyGroup HR Director

Phil JordanGroup Chief InformationOfficer

Simon RobertsRetail and Operations Director

Clo MoriartyGroup Chief Digital Officer

12

APPENDIX Interim Results 201920 - November 2019

Operating Board

Mike Coupe Group Chief ExecutiveSee Appendix page 9

Kevin OrsquoByrneChief Financial OfficerSee Appendix page 9

Tim FallowfieldCompany Secretary amp Corporate Services Director

Date of appointment September 2004

Skills and experienceTim joined Sainsburyrsquos in 2001 as Company Secretary and joined the Operating Board in September 2004 In addition to his role as Company Secretary Tim is responsible for the Corporate Services Division comprising Legal Services Data Governance Safety Shareholder Services Insurance and Central Security He chairs the Group Safety Committee and the Data Governance Committee Tim joined Sainsburyrsquos from Exelplc the global logistics company now part of DHL where he was Company Secretary and General Counsel He began his career at the international law firm Clifford Chance and is a qualified solicitor Tim is Chairman of the Disability Confident Business Leaders Group which works with Government in shaping the disability employment agenda and in raising awareness of the benefits of employing disabled people

Jim BrownCEO of Sainsburyrsquos Bank

Skills and experienceJim joined Sainsburyrsquos Bank as CEO in June 2019 and is also a member of the Sainsburyrsquos Group Operating Board He has held a number of senior international Financial Services roles - most recently for RBS in the UK as CEO of Williams and Glyn and prior to that CEO of Ulster Bank in Northern Ireland and the Republic of Ireland Before moving to Ireland he was based in Hong Kong and was CEO Retail and Commercial Banking Asia and the Middle East for RBS and ABN AMRO He has also been a member of the RBS Group Management Committee ABN AMRO Executive Group ABN AMRO Global Consumer Leadership Team and the RBSBank of China Joint Steering Committee Earlier in his career he held a number of senior executive roles for Citibank in Asia and Australia and New Zealand Jim has also held various Board positions including at Ulster Bank Saudi Hollandi Bank The Royal Bank of Scotland (China) Co Ltd and RBS (Pakistan) Ltd He is also a past President of the Institute of Banking in Ireland He is currently a Certified Bank Director

Date of appointment August 2019

Paul Mills-HicksFood Commercial Director

Skills and experiencePaul joined the Operating Board in May 2014 as Food Commercial Director having spent over ten years at Sainsburyrsquos He was closely involved in the formation and execution of the lsquoMaking Sainsburyrsquos Great Againrsquo strategy Following this he held a variety of roles in commercial strategy and finance most recently as Business Unit Director for Grocery Prior to Sainsburyrsquos Paul was European Controller at Marks and Spencer Group PLC and a Director at UBS Warburg

Date of appointment May 2014

13

APPENDIX Interim Results 201920 - November 2019

Operating Board

Angie RisleyGroup HR Director

Skills and experienceAngie was appointed Group HR Director and a member of the Operating Board in January 2013 with responsibility for human resources Angie is also a Director of Sainsburyrsquos Bank plc Angie was most recently Non-Executive Director and Chairman of the Remuneration Committee of Serco plc and prior to this was Group HR Director of Lloyds Banking Group and an Executive Director of Whitbread PLC with responsibility for HR and Corporate Social Responsibility Angie is currently Non-Executive Director and Chair of the Remuneration Committee at Smith amp Nephew plc

Date of appointment January 2013

Phil JordanGroup Chief Information Officer

Skills and experiencePhil joined the Board in January 2018 and has brought a fresh globalperspective on technology to the Operating Board in addition to a wealth of experience in digital data and business transformation Prior to joining Sainsburyrsquos Phil had a long and successful track record in telecommunications Most recently he was Global Chief Information Officer at Telefonica overseeing Digital Transformation and Information Technology and prior to that was Chief Information Officer for Vodafone UKIreland Phil has worked as a Non-Executive Advisor on Technology in the Investment amp Retail Banking sector and is currently a Non-Executive Director of TalkTalk Telecom Group PLC and chairs its Cyber-Security Committee

Date of appointment January 2018

Simon RobertsRetail and Operations Director

Skills and experienceSimon joined Sainsburyrsquos and the Operating Board in July 2017 as Central Retail amp Operations Director responsible for Stores Central operation and Logistics In his previous role he was Executive Vice President of Walgreens Boots Alliance and President of Boots with responsibility for commercial and retail operations across the UK and Ireland Prior to Boots Simon was at Marks and Spencer Group PLC where he held operational and customer leadership roles across stores divisions and central operations Simon is also the Non-Executive Chairman at the Institute ofCustomer Service

Date of appointment July 2017

Clodagh MoriartyGroup Chief Digital Officer

Skills and experienceClodagh was appointed Group Chief Digital Officer in June 2018 Clodagh leads the delivery of a consistent and first-rate digital experience for customers across Sainsburyrsquos Argos and Sainsburyrsquos BankClodagh joined Sainsburyrsquos in 2010 from Bain amp Co management consultants where she had gained experience working on a broad range of projects across multiple sectors and countries Following two years as Head of Strategy at Sainsburyrsquosshe moved into Food Commercial as Category Manager for Meal Solutions and then became Head of Online Trading spanning Food General Merchandise and Clothing before being promoted to Director of Online in 2016 In this role Clodagh was instrumental in driving innovation within Groceries Online and launching new initiatives including SmartShop and Chop Chop

Date of appointment June 2018

14

APPENDIX Interim Results 201920 - November 2019

Supplementary financial details

3 Financial calendarQ3 trading statement(15 weeks to 4 January 2020)

Preliminary results(52 weeks to 7 March 2020)

8 January 2020

30 April 2020

1 Weighted average number of shares

The interim dividend datesOrdinary shares

Ex-dividend 14 November 2019Record 15 November 2019Payment 20 December 2019

H1 201920 22074m (24613m diluted)

H1 201819 21959m (24646m diluted) InterimFinalTotal

2 Dividend

201920

33p 31p79p

110p

201819

15

APPENDIX Interim Results 201920 - November 2019

Contacts

24

James CollinsHead of Investor RelationsTel + 44 (0) 20 7695 7112JamesCollinssainsburyscouk

Susie LynskeyInvestor Relations ManagerTel + 44 (0) 20 7695 0889SusieLynskeysainsburyscouk

Glyn DaviesInvestor Relations AssistantTel + 44 (0) 20 7695 0259GlynDaviessainsburyscouk

wwwj-sainsburycoukJ Sainsbury plc 33 Holborn London EC1N 2HT

Irene GalvanInvestor Relations AnalystTel + 44 (0) 20 7695 2762IreneGalvansainsburyscouk

  • Slide Number 1
  • Slide Number 2
  • Financial overview
  • Group performance overview
  • Retail sales
  • Sales performance versus market
  • Financial services
  • Financial services
  • Items excluded from underlying results
  • Retail capital expenditure
  • Pensions
  • Retail free cash flow
  • Balance sheet targets
  • Summary and Outlook
  • Slide Number 15
  • Key industry challenges
  • We will help our customers live well for less
  • Our strategy
  • Slide Number 19
  • Value brand investment
  • Lower prices on key volume lines
  • We continue to be less dependent on promotions
  • Improved grocery value
  • Slide Number 24
  • Category tier performance
  • Premium private label
  • Distinctive brands
  • Beauty Rollout
  • Our values make us different
  • Argos category and range focus
  • Clothing
  • Slide Number 32
  • Channels Supermarkets
  • Store investments driving customer satisfaction
  • Channels Convenience
  • Channels Groceries Online
  • Channels Argos
  • Slide Number 38
  • Product Quality Framework helps us fund investment
  • PQF cereals case study
  • BAU savings to offset cost inflation
  • Strategic cost transformation 5 year plan
  • Slide Number 43
  • Financial Services Priorities
  • Financial Services reshaping the portfolio
  • Financial Services key targets
  • Nectar
  • Slide Number 48
  • Digital
  • We will help our customers live well for less
  • Slide Number 51
  • Slide Number 52
  • Guidance for 201920
  • Retail sales
  • Sainsburyrsquos sales area and store numbers
  • Sainsburyrsquos store estate
  • Sainsburyrsquos investment programme
  • Retail margin
  • Group retail
  • Plc Board
  • Plc Board
  • Plc Board
  • Plc Board
  • Operating Board
  • Operating Board
  • Operating Board
  • Supplementary financial details
  • Contacts
Column1 201819
Grocery 19
GM 7
Clothing 1
To resize chart data range drag lower right corner of range
Grocery
GM
Clothing
Page 12: Interim Results 17/18 - Sainsbury's/media/Files/S... · 3 Interim Results 2019/20 - November 2019. Financial overview • First period reporting on an inc. IFRS 16 basis - Material

12 Interim Results 201920 - November 2019

Retail free cash flow

2 Interest paid net of interest received interest elements of obligations under finance lease payments and dividends paid on perpetual securities

3 Excludes Argos integration capital expenditure

1 Operating cash flow before changes in working capital and pension contributions

4 Other non-cash includes new leases and lease modifications and fair value movements on derivatives linked to borrowings

Adjusted operating cash flow before changes in working capital1

Decrease in working capital

Pension contribution net interest paid2 corporation tax paidNet cash generated from operating activitiesCash capital expenditure before strategic capex3

Proceeds from disposal of property plant and equipmentRepayments of lease obligations and right-of-use assets direct costsBank capital injectionsDividends and distributions received from JVs net of capital injectionsRetail free cash flowDividends paid on ordinary sharesArgos integration capital expenditure

Repayment of borrowings other non-cash and net interest movements4

Movement in net debt5

Opening net debt including perpetual securities as debtClosing net debt including perpetual securities as debt

Of whichLease LiabilitiesNet Debt excluding Lease Liabilities

poundm ndash Restated for IFRS 161029

296

(279)1046

(243)34

(231)-11

617 (156)

(31)

-

430(7575)(7145)

(5873)(1272)

H1 201819Restated

H1 201920

1034 289

(282)1041 (248)

54 (232)

(35)118

698 (174)

-

44

568(7346)(6778)

(5770)(1008)

201920 FY Guidance

5 Net debt definition now excludes derivatives not linked to borrowings and includes perpetual securities as debt

Capital injections into the Bank are expected to be pound35m

Proceeds from disposal of property are expected to be in line with 201819

Expect underlying retail depreciation and amortisation of around pound12bn including cpound500m right of use asset depreciation

Net debt before fair value movements on derivatives to reduce by at least pound300m

Net finance costs of around pound405m including pound320m lease interest in 201920 following the introduction of IFRS 16

13 Interim Results 201920 - November 2019

1 Net debt definition now excludes derivatives not linked to borrowings and includes perpetual securities as debt2 Net debt (inc perpetual securities) on a post-IFRS 16 basis divided by Group underlying EBITDAR We previously disclosed

adjusted Net debt EBITDAR but net debt on a post-IFRS 16 basis now includes lease liabilities3 FY1819 Net Debt exc Leases of pound1522m compares to the previously reported Net Debt of pound1636m less pound(122)m of finance leases plus pound8m other (predominantly derivatives no longer reported within net debt)

Balance sheet targets

bull Net debt reduction of at least pound750m over the next three years

bull Medium leverage reduction targets- Net debtEBITDAR2 less than 3x

bull Dividend policy changed to 19x underlying eps cover versus 20x

- Adjusting for the impact of IFRS 16

FY1819

Net debt exc Lease liabilities1 (poundm)

FY1516

2125

15223

FY2122

(750)

Target

c800

H1201920

FY201819

Net DebtOf which lease liabilitiesNet Debt exc leases1

(6778) (5770) (1008)

(7346) (5824) (1522)3

poundm

(603)

14 Interim Results 201920 - November 2019

Summary and Outlook

bull Grocery sales improving relative to the market

bull General Merchandise and Clothing outperforming a difficult market

bull H1 profits down- Phasing of cost savings weather higher marketing costs

bull H2 profits will benefit from- Annualisation of colleague wage increases - Normalisation of weather comparatives and marketing costs

bull Material impact of property strategy programme exceptionals (largely non-cash)

bull Strong free cash flow generation

bull On track to deliver non-lease net debt reduction of at least pound750m over the next three years

Mike CoupeChief Executive Officer

16 Interim Results 201920 - November 2019

Key industry challenges

DigitisationGrowth of the discounters

pound

Low to no market growth

17 Interim Results 201920 - November 2019

We will help our customers live well for less

Confident in the core Integrated customer offer

One multi brand multi channel business

Strong cash generation supporting investment dividend and allowing deleverage

Financial flexibility and resilience

Sustainable cost reduction covering cost inflation and funding investment in our competitive offer

18 Interim Results 201920 - November 2019

Our strategy

To help our customers live well for less

Metrics Colleague engagement Customer satisfaction Volume share Profitability Free cash flow ROCE

Purpose

Priorities

Provide a seamless customer

experience

6

Drive efficiency

to invest in the customer

offer

4

Make shopping

convenient supported by great service

3

Offer distinctive products and new

categories

2

Be competitive

on price

1

Grow connected

services

5

19 Interim Results 201920 - November 2019

Be competitive

on price

1

20 Interim Results 201920 - November 2019

Be competitive

on price

1

Value brand investment

Sainsburyrsquos Meat Fish amp Poultry Value Own Label1

Gains

Losses

Incremental Switching within Sainsburyrsquos

Dec 17 Oct 19

+2Sales

+4Volume

Bread Investing across Own Label Tiers120+ EPP SKUs launched in H1 200 by end 201920

Repackaged and NPD within Premium

New Owned Brand Replacing Basics

NPD within Core+ Responding in Growth Areas

Repackaged Core bySainsburyrsquos

New

New

Improved

Improved

1 Kantar 12 we 6 October 2019 ndash rolling 12 weeks switching within total Market MFP

21 Interim Results 201920 - November 2019

Be competitive

on price

1

Lower prices on key volume lines

In-Store Volume Returns Examples

Chicken Wings 1kg+12 Volume

pound170was pound210

pound050Only

White Pittas x6+15 Volume

Chestnut Mushrooms 250g+45 Volume

pound080Only

1 Pre wave 3 lockdown (started 24th March to 15th June 19) YoY 2 Last 6 weeks since wave 4 lockdown (started 28th August 19) YoY

-4

0

4

8

12

16

-6 -5 -4 -3 -2 -1 0 1 2 3 4 5 6

Change in volumes ()

Pre1 Post2

22 Interim Results 201920 - November 2019

Be competitive

on price

1

We continue to be less dependent on promotions

230 228

207 209

Sainsburyrsquos Promotional Participation

1819 1920 19201819

Morrisons

Sainsburyrsquos

Tesco

Asda

Spend on Deal1

Q1 Q2

1 Source Nielsen 4 weekly data to 21 September 2019

10

20

30

4040

30

20

10Sep Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep

2018 2019

H1 1920

H1 1920 AVERAGE

34 31

22 21

23 Interim Results 201920 - November 2019

Be competitive

on price

1

Improved grocery value

Base Price Index 2

-1

0

1

2

3

Grocery inflation (Kantar)1

-960bps

-550bps

Commodity VI 2

Aug 17 Jan 18 Jun 18 Nov 18 Apr 19 Oct 19

2004 2007 2010 2013 2016 2019

Morrisons

Sainsburyrsquos

Tesco

Asda

Total Market

Mar Apr May Jun Jul Aug Sep Oct2019

1 Kantar City Reads to Oct 20192 Sainsburyrsquos value index based on Brandview SKU matching data to Oct 2019

24 Interim Results 201920 - November 2019

Offer distinctive products and new

categories

2

25 Interim Results 201920 - November 2019

Offer distinctive products and new

categories

2

Category tier performance

YoY value share change by tier

12 weeks to September 2019

-03

01

-01

-18

52 weeks to March 2019

Branded

PremiumOwn Brand

Branded

StandardOwn Brand

EconomyOwn Brand

02

-08

-04

00PremiumOwn Brand

StandardOwn Brand

EconomyOwn Brand

Source Nielsen Panel Total FMCG Market Universe Total outlets 52wks data to 9 March 2019 and 12wks data to 21 Sept 2019

26 Interim Results 201920 - November 2019

Offer distinctive products and new

categories

2

Premium private label

Taste the Difference re-launch

bull Over 350 products new repackaged or reformulated

bull Premium ready meals growth now outperforming the market

41

25 2419

Sainsburys Morrisons Tesco Asda

Premium Own Label volume share

Source Nielsen Panel Total FMCG 28 weeks data to 21 September 2019 Premium Own Label share of sales by retailer

27 Interim Results 201920 - November 2019

Offer distinctive products and new

categories

2

Distinctive brands

bull 57 of customers have bought Distinctive Brands since launch

bull On track for pound100m incremental sales

bull 37 new brands in H1 across Fresh and Grocery

bull lsquoTaste of the Futurersquo bays launched in 70 stores- 67 incremental sales

Leon

bull 3 year exclusive partnership

bull 14 products launched

28 Interim Results 201920 - November 2019

Offer distinctive products and new

categories

2

Beauty Rollout

bull Now rolled out to over 60 stores- Sales up over 40

bull Customer numbers up 7

bull Spend per customer up 25

bull Beauty range doubled 1200 additional lines

bull Double digit growth differential against the market

29 Interim Results 201920 - November 2019

Offer distinctive products and new

categories

2

Our values make us different

bull Committed to reduce plastic packaging by 50 by 2025

bull First retailer to remove single use plastic produce and bakery bags from our stores

- Launching reusable bags in fruit and veg aisles

bull Investing in our loose produce offer

bull Removed black plastic trays from ready meals

bull Fresh water stands in cafeacutes for customers to refill bottles

UKrsquos first major retailer to make significant commitment to reduce plastic

30 Interim Results 201920 - November 2019

Offer distinctive products and new

categories

2

Argos category and range focus

bull Availability improvement- Argos master range reduced by c30 over 3 years- Eliminating duplication removing low value items- Better availability of key lines in store

bull Rebalancing into higher margin categories- Gaining share in Furniture1

- Higher quality lines introduced - Increase in weekend delivery slots - Changing customer perceptions

1 GfK Markets 6 months ended 31st August 2019

31 Interim Results 201920 - November 2019

Offer distinctive products and new

categories

2

Clothing

bull Strong market share gains

bull Tu online- Sales +52 - 800000+ new customers +31 YoY

bull Margin rate improvement- Better buying and markdown management

bull lsquoWork Itrsquo campaign - New seasonal high quality value-led work wear ranges

32 Interim Results 201920 - November 2019

Make shopping

convenient supported by great service

3

33 Interim Results 201920 - November 2019

Make shopping

convenient supported by great service

3

Channels Supermarkets

Investing in stores

bull Over 870000 sq ft space repurposed since FY 201415

bull Tailored targeted investment

bull Significant step-up in 201920- Investing in 450+ supermarkets- 172 delivered in H1

1617 1718 1819

Supermarkets Trading intensity1

1 Supermarkets inc GMampC and Argos stores in Sainsburyrsquos

34 Interim Results 201920 - November 2019

Make shopping

convenient supported by great service

3

Store investments driving customer satisfaction

Source Lettuce Know in-store programme Supermarkets only 4 weeks to 121019 YOY

Checkoutexperience

Smartshopbull 200+ handset stores

- average sales participation c15- best stores gt25

bull 160+ app-only (hybrid) stores

Self checkoutsbull 2600+ upgrades bull 10 improvement in speed

Availability of products

Connected colleaguesbull Technology driving efficiency

and availabilitybull Replenishment + stock apps

Core investment

Store fabric upgradesbull 70 stores in H1bull 250 by year end

Ease of Checkout Speed of Checkout

4861

26Availability of products

Overall satisfaction in core investment stores

14

35 Interim Results 201920 - November 2019

Make shopping

convenient supported by great service

3

Channels Convenience

bull 2 year capital light programme resetting range space and pricing

- 158 stores reset in H1- On track to deliver 200 in FY1920- Around 15 SKUs standard to each store

bull Upgraded Self Checkouts in 69 Convenience stores- Improved customer satisfaction - Ease of checkout up 72 YoY- Speed of checkout up 62 YoY

2nd

5th

Value for Money Spent1

1 Lettuce Know Competitor Benchmarking Survey Convenience July 2019 vs Feb 20192 Lettuce Know in-store survey Week 31 201920 Lettuce Know

Sources

Knowledge of colleagues

Speed of checkout

Friendliness of colleagues

Ease of checkout

Availability of colleagues

Customer satisfaction (total)

Q2 1819 Q4 1819 Q1 1920 Q2 1920Q3 18193 Lettuce Know Q2 1920

Improved perceptions vs competitors

Strong and improving customer satisfaction3

2nd

3rd

Variety of Items1

36 Interim Results 201920 - November 2019

Make shopping

convenient supported by great service

3

Channels Groceries Online

bull Sales growth 7

bull Same day delivery now covers nearly 60 of UK households

bull Groceries Online app accounts for over 20 of orders

bull Extended delivery slots

bull Bagless deliveries

500

600

700

800

900

H1201516

H1201617

H1201718

H1201819

H1201920

70

80

7269

70

Sales and YOY growth ratespoundm

37 Interim Results 201920 - November 2019

Make shopping

convenient supported by great service

3

Channels Argos

Strong Fast Track growth

bull Fast Track collection growth 14 YoY

bull Fast Track delivery growth 5 YoY

166

660

657

216

Old formatsDigital Stores

H1 201920

AtAcquisition

Digital store investments

bull 176 Digital conversions and 15 full store refreshes in H1

bull Majority of remaining stores to be converted to digital in H2

bull Pay Browse in 362 stores versus 162 at year end

0

20

40

60

80

100

Walk-in Check and Reserve Home DeliveryFast Track Click amp Collect Fast Track Home Delivery

0

20

40

60

80

100 Fast track15

201617 H1 201920

Fast track24

Walk-in43

Walk-in36

38 Interim Results 201920 - November 2019

Drive efficiency

to invest in the customer

offer

4

39 Interim Results 201920 - November 2019

Drive efficiency

to invest in the customer

offer

4

Product Quality Framework helps us fund investment

PQF activity to date covers

49of food volume

Improved Value Indexmore competitive

More distinctive range more reason to shop at Sainsburyrsquos

Reduced SKU countoperational efficiencies

Cash gross profit +35

Increased salesvolume intensityoperational efficiencies

40 Interim Results 201920 - November 2019

Drive efficiency

to invest in the customer

offer

4

PQF cereals case study

Improved Value Index gt100bpsmore competitive

More distinctive rangemore reason to shop at Sainsburyrsquos

Reduced SKU count -20operational efficiencies

Higher cash gross profit +2 YOY

Volumes +8 operational efficiencies

41 Interim Results 201920 - November 2019

Drive efficiency

to invest in the customer

offer

4

BAU savings to offset cost inflation

Manages inflationary pressures

BAU savingsH1 201920

Procurement GNFR

Retail Technology Efficiencies

Retail HRRetail

management structures

Shrink Reduction

42 Interim Results 201920 - November 2019

Drive efficiency

to invest in the customer

offer

4

Strategic cost transformation 5 year plan

Converge Tackle fixed cost

End to end reviews

Retail Operations Marketing and Commercial Operations

Other central support

Logistics and Supply Chain

Project A

Project C

Project D

Shared Services BPO

Property strategy

Project BGNFR procurement

Capital prioritisation

Technology Digital and Corporate Services

pound250-pound350m

pound150-pound250m

pound400-pound600mExecution underway In planning Opportunities identified

pound5bn addressable cost base

43 Interim Results 201920 - November 2019

Grow connected

services

5

44 Interim Results 201920 - November 2019

Grow connected

services

5

Financial Services Priorities

To be the provider of financial services for loyal Sainsburyrsquos and Argos customers

An agile capital and cost efficient provider of simple mobile-led financial services

Vision

Objective

Priorities Reshape Simplify Strengthen

45 Interim Results 201920 - November 2019

Grow connected

services

5

Current Customer Base

Customer Credit Risk Balance Sheet Earnings

Argos Storecards 22m Prime Near Prime

Credit Cards 09m Prime

Personal Loans 05m Prime

Mortgages 9K Exit

Total Lending

Deposits 03m

Insurances 05m Very Low Risk

Travel Money 266 Sites

ATMs 1890

Financial Services reshaping the portfolio

46 Interim Results 201920 - November 2019

Grow connected

services

5

Increase connectivity and value for Group

Stop mortgage acquisition review back book options

No capital input from the Group from now1

Costincome c503 within 5 years

Double UPBT double digit ROCE within 5 years

Upstream cash within 5 years2

Financial Services key targets

Transform the cost base

Improve returns

Financial services cash generative

Reduce risk profile to Group

Stop putting cash in to Financial Services

2

4

6

3

1

5

Focus on Sainsburyrsquos customer base

1 Subject to regulatory changes requirements2 Subject to regulatory approval3 On a Group contribution basis

47 Interim Results 201920 - November 2019

Grow connected

services

5

Nectar

bull Biggest loyalty programme in the UK

bull Over 18 million collectors

bull Most recognised loyalty brand in the UK

bull Launch of Nectar digital- 21 million app users- Increase in overall Nectar participation- Increased levels of personalisation- 138000 new Nectar customers- 1 app on launch weekend

bull Coalition strengthened with addition of Esso in June 2019

48 Interim Results 201920 - November 2019

Provide a seamless customer

experience

6

49 Interim Results 201920 - November 2019

Provide a seamless customer

experience

6

Digital

bull Groceries Online sales penetration of 8- App accounts for over 20 of orders

bull 21 million digital Nectar app users

bull 14 million Argos Financial Services app downloads

bull Smartshop rollout in over 350 stores

Groceries online

Chop Chop

SmartShop

Universaldiscovery

Seamlessfinancialservices

Singlebasket

50 Interim Results 201920 - November 2019

We will help our customers live well for less

Confident in the core Integrated customer offer

One multi brand multi channel business

Strong cash generation supporting investment dividend and allowing deleverage

Financial flexibility and resilience

Sustainable cost reduction covering cost inflation and funding investment in our competitive offer

QampA

APPENDIX Interim Results 201920 - November 2019

Appendices

APPENDIX Interim Results 201920 - November 2019

Guidance for 201920

1

Spacebull Expect to open 2 new Sainsburyrsquos supermarkets and up to 15 convenience storesbull Expect to open around 25 Argos stores in Sainsburyrsquos (of which 11 are

relocations) resulting in around 305 Argos stores in supermarketsbull Expect to close 2 supermarkets around 25 convenience stores and around 20

Argos stores in FY201920 as part of announced property closure programme of 10-15 supermarkets 30-40 convenience stores and 60-70 Argos stores

Financial Servicesbull Financial services underlying operating profit expected to be cpound45m including a

cpound10m benefit as a result of a change in transfer pricing between Argos and Argos Financial Services

bull Financial Services non-underlying costs are expected to be around pound30mbull No further capital injections into the Bank are expected following pound35m in H1 201920

Depreciation and amortisationbull Expect underlying retail depreciation and amortisation of around pound12bn

including cpound500m right of use asset depreciation

CostsOperating cost inflationbull Cost inflation between 2 and 3Cost savingsbull Continue to deliver cost savings to at least offset the impact of cost inflation

Finance costsbull Net finance costs of around pound405m including pound320m lease interest in

201920 following the introduction of IFRS 16

One-off itemsbull In 201920 cash outflows as a result of items excluded from

underlying results should not exceed pound100mbull Property strategy programme one-off costs expected to be

pound230m-pound270m of which cash costs are pound30-40m

Dividendbull Sainsburyrsquos plans to change the full year dividend policy to 19x cover by

underlying earnings (versus 20x previously) to offset the dilutive (non cash) impact of IFRS 16 on underlying earnings

Capital expenditurebull Retail capital expenditure to be around pound550mbull Retail capital expenditure is expected to be around pound550m-pound600m per

annum over the medium term

Net debtbull Net debt before fair value movements on derivatives to reduce by at

least pound300m

Tax ratebull Underlying tax rate to be between 25 and 26

APPENDIX Interim Results 201920 - November 2019

Retail sales

1 Sales including VAT excluding fuel

LFL sales growth1

(10)

Sales from net new space1

04

Total sales growth1

(06)

Supermarkets2

(07)

Convenience20

Groceries Online

70

Channels

(01)(25)

(12)

2 Supermarket sales include Argos SiS sales FY 1819 16

pound139bn

pound103bnGrocery

pound30bnGeneralMerchandise

pound488mClothing

2

Chart1

201819
194
66
1

Sheet1

APPENDIX Interim Results 201920 - November 2019

Sainsburyrsquos sales area and store numbersAs at 21 September 2019

Opening figures 201920New storesClosuresReplacement storesExtensionsRefurbishments downsizesClosing figures H1 201920

Area(lsquo000 sq ft) Number

21210 -

(20)--

(17)21173

608 -(1)---

607

Supermarkets Convenience

Opening figures 201920New storesClosuresReplacement storesExtensionsRefurbishments downsizesClosing figures H1 201920

Area(lsquo000 sq ft) Number

1934 12

(19)2 --

1929

820 5

(2)1 --

824

Area(lsquo000 sq ft) Number

Total

Opening figures 201920New storesClosuresReplacement storesExtensionsRefurbishments downsizesClosing figures H1 201920

23144 12

(39)2 -

(17)23102

1428 5

(3)1 --

1431

3

APPENDIX Interim Results 201920 - November 2019

Sainsburyrsquos store estateAs at 21 September 2019

Sq ftsales area

82446

870

40001 to60000

20001 to40000

10000 to20000

Under10000 Total

Over60000

0122122

0197197

0175175

06767

824607

1431

Argos storesArgos in SainsburyrsquosArgos in HomebaseOtherArgos total store numbers

Habitat1

Collection points

594281

8-

883

16317

As at21 Sept 2019

Disposalsclosures

Newstores

As at9 March 2019

17--8

-1

(7)-

(2)-

(9)

-(36)

588288

6-

88216

282

ConvenienceSupermarketsTotal stores

Number of stores

Sq ftsales area

1929350

2279

40001 to60000

20001 to40000

10000 to20000

Under10000 Total

Over60000

-18441844

-58185818

-85018501

-46604660

19292117323102

ConvenienceSupermarketsTotal stores

Space by store size (lsquo000 sq ft)

Argos and Habitat store numbers

1 5 Habitat stores 11 Habitat stores in Sainsburys

4

APPENDIX Interim Results 201920 - November 2019

ClosureBitterne West

Sainsburyrsquos investment programme201920

Q1

Supermarkets ConvenienceNew storesMilton Keynes Brooklands District CentBromley High StLeeds Wike Ridge LaneSalford Harbour CityCanterbury High St

ReplacementMayfair Stratton St

ClosuresMayfairWarren St

Q1Q1Q1Q2Q2

Q2

Q1Q2

5

APPENDIX Interim Results 201920 - November 2019

Retail margin

Retail sales (inc VAT inc fuel)(exc VAT inc fuel)

Retail underlying EBITDAR1

Retail underlying EBITDAR margin 2

at constant fuel pricesRetail underlying operating profit3

Retail underlying operating margin 4

at constant fuel prices

1656714808

10677272

4373030

1661214856

11147575

4873333

030342

30 bps28 bps10333 bps32 bps

1 Retail underlying operating profit before net rental income of pound6 million and underlying depreciation and amortisation of pound636 million2 Retail underlying EBITDAR divided by underlying retail sales excluding VAT3 Retail underlying earnings before interest tax and Sainsburyrsquos underlying share of post-tax profit from joint ventures4 Retail underlying operating profit divided by underlying retail sales excluding VAT

poundm H1201920

H1201819

Change

6

APPENDIX Interim Results 201920 - November 2019

H1201920

H1201819

Group retail

Return on capital employed 1

Net debt to EBITDAR (times)23

Fixed charge cover (times)2

Underlying tax rate Core retail capex sales5

713126

26515

743326

25715

poundm

1 ROCE Return is defined as a 52 week rolling underlying profit before interest and tax Capital employed is defined as group net assets2 Net debt of pound6778 million includes lease obligations under IFRS 16 and perpetual securities treated as debt divided by Group underlying EBITDAR of pound2171 million calculated for a 52-week period to 21 September 20193 Group underlying EBITDAR divided by rent (both capital and interest) and net finance costs where interest on perpetual securities is treated as an underlying finance costs4 52 weeks to 22nd September 2018 is not available due to the implementation of IFRS 16 Comparatives therefore reflect the 52 weeks to 9th March 20195 Includes retail sales inc vat inc fuel

4

4

7

APPENDIX Interim Results 201920 - November 2019

Plc Board

Kevin OrsquoByrneChief Financial Officer

Mike Coupe Group Chief Executive

Dame Susan Rice Senior Independent Director

Matt BrittinNon-Executive Director

Jo HarlowNon-Executive Director

Brian CassinNon-Executive Director

David KeensNon-Executive Director

Jean Tomlin Non-Executive Director

Martin Scicluna Chairman

8

APPENDIX Interim Results 201920 - November 2019

Plc Board

Mike Coupe Group Chief Executive Officer

Skills and experienceAppointed Group Chief Executive Officer on 9 July 2014 Mike has been a member of the Operating Board since October 2004 Mike has vast retail industry experience in trading strategy marketing digital and online as well as multi-site store experience He joined Sainsburyrsquos from Big Food Group where he was a board director of Big Food Group PLC and Managing Director of Iceland Food Stores He previously worked for both Asda and Tesco PLC where he served in a variety of senior management roles

Date of appointment 1 August 2007Mike has served as an Executive Director since 1 August 2007 and as Chief Executive Officer since 9 July 2014

Committee membershipCorporate Responsibility and Sustainability Committee

Kevin OrsquoByrne Chief Financial Officer

Skills and experienceKevin brings to the Board a wealth of retail and finance experience Kevin was previously Chief Executive Officer of Poundland Group Limited until December 2016 and held executive roles at Kingfisher plc from 2008 to 2015 including Divisional Director UK China and Turkey Chief Executive Officer of BampQ UK amp Ireland and Group Finance Director He was previously Group Finance Director of Dixons Retail plc and European Finance Director of Quaker Oats He was a Non-Executive Director of Land Securities Group PLC from 2008 to September 2017 where he was Chairman of the Audit Committee and Senior Independent Director

Date of appointment 9 January 2017

Other current rolesNon-Executive Director of Greene King plc

Skills and experienceMartin brings a breadth of experience and leadership in both executive and non-executive roles His previous roles include positions as the Chairman of Great Portland Estates plc Senior Independent Director and Chair of the Audit Committee of Worldpay Inc and Non-Executive Director and Chair of the Audit Committee of Lloyds Banking Group plc He was a partner at Deloitte LLP for 26 years serving as Chairman from 1995 to 2007 where his clients included Dixons WH Smith Alliance Unichem and Cadburyrsquos

Other current rolesChairman of RSA Insurance Group plc

Martin Scicluna Chairman

Date of appointment 1 November 2018 Martin joined the Board as Chairman Designate and Non-Executive Director on 1 November 2018 He was appointed as Chairman of the Board on 10 March 2019

Committee membershipChair of the Nomination Committee

Dame Susan Rice Senior Independent Director

Skills and experienceSusan has extensive experience as a Non-Executive Director as well as in retail banking financial services leadership and sustainability Her career in retail bankingis particularly relevant to our ownership ofSainsburyrsquos Bank Previously Susan was a member of the First Ministerrsquos Council of Economic Advisors Managing Director of Lloyds Banking Group Scotland and was previously Chief Executive and then Chairman of Lloyds TSB Scotland plc She has also held a range of other non-executive directorships including at the Bank of England and SSE plc

Committee membershipChair of the Remuneration Committee and a member of the Nomination Committee

Date of appointment 1 June 2013

Other current rolesChair of Scottish Water and Business Stream Chair of the Scottish Fiscal Commission Non-Executive Director of the North American Income Trust C Hoare and Co and Senior Independent Director of the North American Income Trust

9

Other current rolesNon-Executive Director and Chairman of the Audit Committee of Centrica plc

APPENDIX Interim Results 201920 - November 2019

Plc Board

Jean Tomlin Non-Executive Director

Skills and experienceJean has extensive experience and breadth of skills in human resources and corporate responsibility Jean was formerly Director of HR Workforce and Accreditation for The London OrganisingCommittee of the Olympic and Paralympic Games where she set the strategic direction to ensure the mobilisation of the combined 200000-strong workforce including paid staff volunteers and contractors which represented the recruitment and mobilisation of the largest peacetime workforce and set the industry standard for volunteering with the highly acclaimed Games She was previously Group HR Director at Marks and Spencer Group Plc HR Director and founder member of Egg plc and Sales amp Operations Director of Prudential Direct

Date of appointment 1 January 2013

Committee membershipAudit Committee Corporate Responsibility and Sustainability Committee and Nomination Committee

David Keens Non-Executive Director

Skills and experienceDavid has extensive retail experience and knowledge of consumer facing businesses together with his core skills in finance David was formerly Group Finance Director of next plc from 1991 to 2015 and their Group Treasurer from 1986 to 1991 Previous management experience includes nine years in the UK and overseas operations of multinational food manufacturer Nabisco and prior to that seven years in the accountancy profession

Date of appointment 29 April 2015

Committee membershipChair of the Audit Committee and a member of the Nomination Committee

Other current rolesIndependent Board member of Capri Holdings Limited Non-Executive Director of Hakluyt and Chief Executive Officer of Chanzo Limited

Other current rolesNon-Executive Director Senior Independent Director and Chair of the Audit Committee of Auto Trader Group plc

Matt BrittinNon-Executive Director

Skills and experienceMatt has extensive experience of running a high profile fast moving innovative digital business Since 2015 he has been responsible for Googlersquos business and operations in Europe the Middle East and Africa and hersquos been in leadership roles at Google since 2007 Prior to that Matt spent much of his career in media and marketing with particular interests in strategy commercial development and sales performance This included commercial and digital leadership roles in UK media

Date of appointment 27 January 2011

Committee membershipNomination Committee and Remuneration Committee

Other current rolesGooglersquos President ndash Europe Middle East and Africa and Director of The Media Trust

Brian Cassin Non-Executive Director

Skills and experienceBrian brings present day experience of running a FTSE40 group and of big data and analytics ndash topics of key importance to Sainsburyrsquos Brian joined Experian plc as Chief Financial Officer in April 2012 a post he held until his appointment as Chief Executive Officer in July 2014 Prior to this Brian spent his career in investment banking at Greenhill amp Co where he was Managing Director and Partner Brian has also held various roles at Baring Brothers International and at the London Stock Exchange

Date of appointment 1 April 2016

Committee membershipAudit Committee and Nomination Committee

Other current rolesChief Executive Officer of Experian plc

10

APPENDIX Interim Results 201920 - November 2019

Plc Board

Jo Harlow Non-Executive Director

Skills and experienceJo brings a wealth of experience in consumer-facing businesses and in the telecoms and technology industry bothin the UK and internationally Jo spent 12 years in a variety of senior management roles with Nokia and Microsoft Prior to this she spent eight years at PampG and 11 years at Reebok in senior sales and marketing positions in both Europe and the US

Date of appointment 11 September 2017

Committee membershipChair of the Corporate Responsibility and Sustainability Committee and member of the Nomination Committee and Remuneration Committee

Life PresidentLord Sainsbury of Preston Candover KG

Other current rolesNon-Executive Director of InterContinental Hotels plc Non-Executive Director of Halmaplc and Member of the Supervisory Board of Ceconomy AG

11

APPENDIX Interim Results 201920 - November 2019

Operating Board

Mike Coupe Group Chief Executive

Tim FallowfieldCompany Secretary amp Corporate Services Director

Kevin OrsquoByrne Chief Financial Officer

Jim BrownChief Executive Officer of Sainsburyrsquos Bank

Paul Mills-HicksFood Commercial Director

Angie RisleyGroup HR Director

Phil JordanGroup Chief InformationOfficer

Simon RobertsRetail and Operations Director

Clo MoriartyGroup Chief Digital Officer

12

APPENDIX Interim Results 201920 - November 2019

Operating Board

Mike Coupe Group Chief ExecutiveSee Appendix page 9

Kevin OrsquoByrneChief Financial OfficerSee Appendix page 9

Tim FallowfieldCompany Secretary amp Corporate Services Director

Date of appointment September 2004

Skills and experienceTim joined Sainsburyrsquos in 2001 as Company Secretary and joined the Operating Board in September 2004 In addition to his role as Company Secretary Tim is responsible for the Corporate Services Division comprising Legal Services Data Governance Safety Shareholder Services Insurance and Central Security He chairs the Group Safety Committee and the Data Governance Committee Tim joined Sainsburyrsquos from Exelplc the global logistics company now part of DHL where he was Company Secretary and General Counsel He began his career at the international law firm Clifford Chance and is a qualified solicitor Tim is Chairman of the Disability Confident Business Leaders Group which works with Government in shaping the disability employment agenda and in raising awareness of the benefits of employing disabled people

Jim BrownCEO of Sainsburyrsquos Bank

Skills and experienceJim joined Sainsburyrsquos Bank as CEO in June 2019 and is also a member of the Sainsburyrsquos Group Operating Board He has held a number of senior international Financial Services roles - most recently for RBS in the UK as CEO of Williams and Glyn and prior to that CEO of Ulster Bank in Northern Ireland and the Republic of Ireland Before moving to Ireland he was based in Hong Kong and was CEO Retail and Commercial Banking Asia and the Middle East for RBS and ABN AMRO He has also been a member of the RBS Group Management Committee ABN AMRO Executive Group ABN AMRO Global Consumer Leadership Team and the RBSBank of China Joint Steering Committee Earlier in his career he held a number of senior executive roles for Citibank in Asia and Australia and New Zealand Jim has also held various Board positions including at Ulster Bank Saudi Hollandi Bank The Royal Bank of Scotland (China) Co Ltd and RBS (Pakistan) Ltd He is also a past President of the Institute of Banking in Ireland He is currently a Certified Bank Director

Date of appointment August 2019

Paul Mills-HicksFood Commercial Director

Skills and experiencePaul joined the Operating Board in May 2014 as Food Commercial Director having spent over ten years at Sainsburyrsquos He was closely involved in the formation and execution of the lsquoMaking Sainsburyrsquos Great Againrsquo strategy Following this he held a variety of roles in commercial strategy and finance most recently as Business Unit Director for Grocery Prior to Sainsburyrsquos Paul was European Controller at Marks and Spencer Group PLC and a Director at UBS Warburg

Date of appointment May 2014

13

APPENDIX Interim Results 201920 - November 2019

Operating Board

Angie RisleyGroup HR Director

Skills and experienceAngie was appointed Group HR Director and a member of the Operating Board in January 2013 with responsibility for human resources Angie is also a Director of Sainsburyrsquos Bank plc Angie was most recently Non-Executive Director and Chairman of the Remuneration Committee of Serco plc and prior to this was Group HR Director of Lloyds Banking Group and an Executive Director of Whitbread PLC with responsibility for HR and Corporate Social Responsibility Angie is currently Non-Executive Director and Chair of the Remuneration Committee at Smith amp Nephew plc

Date of appointment January 2013

Phil JordanGroup Chief Information Officer

Skills and experiencePhil joined the Board in January 2018 and has brought a fresh globalperspective on technology to the Operating Board in addition to a wealth of experience in digital data and business transformation Prior to joining Sainsburyrsquos Phil had a long and successful track record in telecommunications Most recently he was Global Chief Information Officer at Telefonica overseeing Digital Transformation and Information Technology and prior to that was Chief Information Officer for Vodafone UKIreland Phil has worked as a Non-Executive Advisor on Technology in the Investment amp Retail Banking sector and is currently a Non-Executive Director of TalkTalk Telecom Group PLC and chairs its Cyber-Security Committee

Date of appointment January 2018

Simon RobertsRetail and Operations Director

Skills and experienceSimon joined Sainsburyrsquos and the Operating Board in July 2017 as Central Retail amp Operations Director responsible for Stores Central operation and Logistics In his previous role he was Executive Vice President of Walgreens Boots Alliance and President of Boots with responsibility for commercial and retail operations across the UK and Ireland Prior to Boots Simon was at Marks and Spencer Group PLC where he held operational and customer leadership roles across stores divisions and central operations Simon is also the Non-Executive Chairman at the Institute ofCustomer Service

Date of appointment July 2017

Clodagh MoriartyGroup Chief Digital Officer

Skills and experienceClodagh was appointed Group Chief Digital Officer in June 2018 Clodagh leads the delivery of a consistent and first-rate digital experience for customers across Sainsburyrsquos Argos and Sainsburyrsquos BankClodagh joined Sainsburyrsquos in 2010 from Bain amp Co management consultants where she had gained experience working on a broad range of projects across multiple sectors and countries Following two years as Head of Strategy at Sainsburyrsquosshe moved into Food Commercial as Category Manager for Meal Solutions and then became Head of Online Trading spanning Food General Merchandise and Clothing before being promoted to Director of Online in 2016 In this role Clodagh was instrumental in driving innovation within Groceries Online and launching new initiatives including SmartShop and Chop Chop

Date of appointment June 2018

14

APPENDIX Interim Results 201920 - November 2019

Supplementary financial details

3 Financial calendarQ3 trading statement(15 weeks to 4 January 2020)

Preliminary results(52 weeks to 7 March 2020)

8 January 2020

30 April 2020

1 Weighted average number of shares

The interim dividend datesOrdinary shares

Ex-dividend 14 November 2019Record 15 November 2019Payment 20 December 2019

H1 201920 22074m (24613m diluted)

H1 201819 21959m (24646m diluted) InterimFinalTotal

2 Dividend

201920

33p 31p79p

110p

201819

15

APPENDIX Interim Results 201920 - November 2019

Contacts

24

James CollinsHead of Investor RelationsTel + 44 (0) 20 7695 7112JamesCollinssainsburyscouk

Susie LynskeyInvestor Relations ManagerTel + 44 (0) 20 7695 0889SusieLynskeysainsburyscouk

Glyn DaviesInvestor Relations AssistantTel + 44 (0) 20 7695 0259GlynDaviessainsburyscouk

wwwj-sainsburycoukJ Sainsbury plc 33 Holborn London EC1N 2HT

Irene GalvanInvestor Relations AnalystTel + 44 (0) 20 7695 2762IreneGalvansainsburyscouk

  • Slide Number 1
  • Slide Number 2
  • Financial overview
  • Group performance overview
  • Retail sales
  • Sales performance versus market
  • Financial services
  • Financial services
  • Items excluded from underlying results
  • Retail capital expenditure
  • Pensions
  • Retail free cash flow
  • Balance sheet targets
  • Summary and Outlook
  • Slide Number 15
  • Key industry challenges
  • We will help our customers live well for less
  • Our strategy
  • Slide Number 19
  • Value brand investment
  • Lower prices on key volume lines
  • We continue to be less dependent on promotions
  • Improved grocery value
  • Slide Number 24
  • Category tier performance
  • Premium private label
  • Distinctive brands
  • Beauty Rollout
  • Our values make us different
  • Argos category and range focus
  • Clothing
  • Slide Number 32
  • Channels Supermarkets
  • Store investments driving customer satisfaction
  • Channels Convenience
  • Channels Groceries Online
  • Channels Argos
  • Slide Number 38
  • Product Quality Framework helps us fund investment
  • PQF cereals case study
  • BAU savings to offset cost inflation
  • Strategic cost transformation 5 year plan
  • Slide Number 43
  • Financial Services Priorities
  • Financial Services reshaping the portfolio
  • Financial Services key targets
  • Nectar
  • Slide Number 48
  • Digital
  • We will help our customers live well for less
  • Slide Number 51
  • Slide Number 52
  • Guidance for 201920
  • Retail sales
  • Sainsburyrsquos sales area and store numbers
  • Sainsburyrsquos store estate
  • Sainsburyrsquos investment programme
  • Retail margin
  • Group retail
  • Plc Board
  • Plc Board
  • Plc Board
  • Plc Board
  • Operating Board
  • Operating Board
  • Operating Board
  • Supplementary financial details
  • Contacts
Column1 201819
Grocery 19
GM 7
Clothing 1
To resize chart data range drag lower right corner of range
Grocery
GM
Clothing
Page 13: Interim Results 17/18 - Sainsbury's/media/Files/S... · 3 Interim Results 2019/20 - November 2019. Financial overview • First period reporting on an inc. IFRS 16 basis - Material

13 Interim Results 201920 - November 2019

1 Net debt definition now excludes derivatives not linked to borrowings and includes perpetual securities as debt2 Net debt (inc perpetual securities) on a post-IFRS 16 basis divided by Group underlying EBITDAR We previously disclosed

adjusted Net debt EBITDAR but net debt on a post-IFRS 16 basis now includes lease liabilities3 FY1819 Net Debt exc Leases of pound1522m compares to the previously reported Net Debt of pound1636m less pound(122)m of finance leases plus pound8m other (predominantly derivatives no longer reported within net debt)

Balance sheet targets

bull Net debt reduction of at least pound750m over the next three years

bull Medium leverage reduction targets- Net debtEBITDAR2 less than 3x

bull Dividend policy changed to 19x underlying eps cover versus 20x

- Adjusting for the impact of IFRS 16

FY1819

Net debt exc Lease liabilities1 (poundm)

FY1516

2125

15223

FY2122

(750)

Target

c800

H1201920

FY201819

Net DebtOf which lease liabilitiesNet Debt exc leases1

(6778) (5770) (1008)

(7346) (5824) (1522)3

poundm

(603)

14 Interim Results 201920 - November 2019

Summary and Outlook

bull Grocery sales improving relative to the market

bull General Merchandise and Clothing outperforming a difficult market

bull H1 profits down- Phasing of cost savings weather higher marketing costs

bull H2 profits will benefit from- Annualisation of colleague wage increases - Normalisation of weather comparatives and marketing costs

bull Material impact of property strategy programme exceptionals (largely non-cash)

bull Strong free cash flow generation

bull On track to deliver non-lease net debt reduction of at least pound750m over the next three years

Mike CoupeChief Executive Officer

16 Interim Results 201920 - November 2019

Key industry challenges

DigitisationGrowth of the discounters

pound

Low to no market growth

17 Interim Results 201920 - November 2019

We will help our customers live well for less

Confident in the core Integrated customer offer

One multi brand multi channel business

Strong cash generation supporting investment dividend and allowing deleverage

Financial flexibility and resilience

Sustainable cost reduction covering cost inflation and funding investment in our competitive offer

18 Interim Results 201920 - November 2019

Our strategy

To help our customers live well for less

Metrics Colleague engagement Customer satisfaction Volume share Profitability Free cash flow ROCE

Purpose

Priorities

Provide a seamless customer

experience

6

Drive efficiency

to invest in the customer

offer

4

Make shopping

convenient supported by great service

3

Offer distinctive products and new

categories

2

Be competitive

on price

1

Grow connected

services

5

19 Interim Results 201920 - November 2019

Be competitive

on price

1

20 Interim Results 201920 - November 2019

Be competitive

on price

1

Value brand investment

Sainsburyrsquos Meat Fish amp Poultry Value Own Label1

Gains

Losses

Incremental Switching within Sainsburyrsquos

Dec 17 Oct 19

+2Sales

+4Volume

Bread Investing across Own Label Tiers120+ EPP SKUs launched in H1 200 by end 201920

Repackaged and NPD within Premium

New Owned Brand Replacing Basics

NPD within Core+ Responding in Growth Areas

Repackaged Core bySainsburyrsquos

New

New

Improved

Improved

1 Kantar 12 we 6 October 2019 ndash rolling 12 weeks switching within total Market MFP

21 Interim Results 201920 - November 2019

Be competitive

on price

1

Lower prices on key volume lines

In-Store Volume Returns Examples

Chicken Wings 1kg+12 Volume

pound170was pound210

pound050Only

White Pittas x6+15 Volume

Chestnut Mushrooms 250g+45 Volume

pound080Only

1 Pre wave 3 lockdown (started 24th March to 15th June 19) YoY 2 Last 6 weeks since wave 4 lockdown (started 28th August 19) YoY

-4

0

4

8

12

16

-6 -5 -4 -3 -2 -1 0 1 2 3 4 5 6

Change in volumes ()

Pre1 Post2

22 Interim Results 201920 - November 2019

Be competitive

on price

1

We continue to be less dependent on promotions

230 228

207 209

Sainsburyrsquos Promotional Participation

1819 1920 19201819

Morrisons

Sainsburyrsquos

Tesco

Asda

Spend on Deal1

Q1 Q2

1 Source Nielsen 4 weekly data to 21 September 2019

10

20

30

4040

30

20

10Sep Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep

2018 2019

H1 1920

H1 1920 AVERAGE

34 31

22 21

23 Interim Results 201920 - November 2019

Be competitive

on price

1

Improved grocery value

Base Price Index 2

-1

0

1

2

3

Grocery inflation (Kantar)1

-960bps

-550bps

Commodity VI 2

Aug 17 Jan 18 Jun 18 Nov 18 Apr 19 Oct 19

2004 2007 2010 2013 2016 2019

Morrisons

Sainsburyrsquos

Tesco

Asda

Total Market

Mar Apr May Jun Jul Aug Sep Oct2019

1 Kantar City Reads to Oct 20192 Sainsburyrsquos value index based on Brandview SKU matching data to Oct 2019

24 Interim Results 201920 - November 2019

Offer distinctive products and new

categories

2

25 Interim Results 201920 - November 2019

Offer distinctive products and new

categories

2

Category tier performance

YoY value share change by tier

12 weeks to September 2019

-03

01

-01

-18

52 weeks to March 2019

Branded

PremiumOwn Brand

Branded

StandardOwn Brand

EconomyOwn Brand

02

-08

-04

00PremiumOwn Brand

StandardOwn Brand

EconomyOwn Brand

Source Nielsen Panel Total FMCG Market Universe Total outlets 52wks data to 9 March 2019 and 12wks data to 21 Sept 2019

26 Interim Results 201920 - November 2019

Offer distinctive products and new

categories

2

Premium private label

Taste the Difference re-launch

bull Over 350 products new repackaged or reformulated

bull Premium ready meals growth now outperforming the market

41

25 2419

Sainsburys Morrisons Tesco Asda

Premium Own Label volume share

Source Nielsen Panel Total FMCG 28 weeks data to 21 September 2019 Premium Own Label share of sales by retailer

27 Interim Results 201920 - November 2019

Offer distinctive products and new

categories

2

Distinctive brands

bull 57 of customers have bought Distinctive Brands since launch

bull On track for pound100m incremental sales

bull 37 new brands in H1 across Fresh and Grocery

bull lsquoTaste of the Futurersquo bays launched in 70 stores- 67 incremental sales

Leon

bull 3 year exclusive partnership

bull 14 products launched

28 Interim Results 201920 - November 2019

Offer distinctive products and new

categories

2

Beauty Rollout

bull Now rolled out to over 60 stores- Sales up over 40

bull Customer numbers up 7

bull Spend per customer up 25

bull Beauty range doubled 1200 additional lines

bull Double digit growth differential against the market

29 Interim Results 201920 - November 2019

Offer distinctive products and new

categories

2

Our values make us different

bull Committed to reduce plastic packaging by 50 by 2025

bull First retailer to remove single use plastic produce and bakery bags from our stores

- Launching reusable bags in fruit and veg aisles

bull Investing in our loose produce offer

bull Removed black plastic trays from ready meals

bull Fresh water stands in cafeacutes for customers to refill bottles

UKrsquos first major retailer to make significant commitment to reduce plastic

30 Interim Results 201920 - November 2019

Offer distinctive products and new

categories

2

Argos category and range focus

bull Availability improvement- Argos master range reduced by c30 over 3 years- Eliminating duplication removing low value items- Better availability of key lines in store

bull Rebalancing into higher margin categories- Gaining share in Furniture1

- Higher quality lines introduced - Increase in weekend delivery slots - Changing customer perceptions

1 GfK Markets 6 months ended 31st August 2019

31 Interim Results 201920 - November 2019

Offer distinctive products and new

categories

2

Clothing

bull Strong market share gains

bull Tu online- Sales +52 - 800000+ new customers +31 YoY

bull Margin rate improvement- Better buying and markdown management

bull lsquoWork Itrsquo campaign - New seasonal high quality value-led work wear ranges

32 Interim Results 201920 - November 2019

Make shopping

convenient supported by great service

3

33 Interim Results 201920 - November 2019

Make shopping

convenient supported by great service

3

Channels Supermarkets

Investing in stores

bull Over 870000 sq ft space repurposed since FY 201415

bull Tailored targeted investment

bull Significant step-up in 201920- Investing in 450+ supermarkets- 172 delivered in H1

1617 1718 1819

Supermarkets Trading intensity1

1 Supermarkets inc GMampC and Argos stores in Sainsburyrsquos

34 Interim Results 201920 - November 2019

Make shopping

convenient supported by great service

3

Store investments driving customer satisfaction

Source Lettuce Know in-store programme Supermarkets only 4 weeks to 121019 YOY

Checkoutexperience

Smartshopbull 200+ handset stores

- average sales participation c15- best stores gt25

bull 160+ app-only (hybrid) stores

Self checkoutsbull 2600+ upgrades bull 10 improvement in speed

Availability of products

Connected colleaguesbull Technology driving efficiency

and availabilitybull Replenishment + stock apps

Core investment

Store fabric upgradesbull 70 stores in H1bull 250 by year end

Ease of Checkout Speed of Checkout

4861

26Availability of products

Overall satisfaction in core investment stores

14

35 Interim Results 201920 - November 2019

Make shopping

convenient supported by great service

3

Channels Convenience

bull 2 year capital light programme resetting range space and pricing

- 158 stores reset in H1- On track to deliver 200 in FY1920- Around 15 SKUs standard to each store

bull Upgraded Self Checkouts in 69 Convenience stores- Improved customer satisfaction - Ease of checkout up 72 YoY- Speed of checkout up 62 YoY

2nd

5th

Value for Money Spent1

1 Lettuce Know Competitor Benchmarking Survey Convenience July 2019 vs Feb 20192 Lettuce Know in-store survey Week 31 201920 Lettuce Know

Sources

Knowledge of colleagues

Speed of checkout

Friendliness of colleagues

Ease of checkout

Availability of colleagues

Customer satisfaction (total)

Q2 1819 Q4 1819 Q1 1920 Q2 1920Q3 18193 Lettuce Know Q2 1920

Improved perceptions vs competitors

Strong and improving customer satisfaction3

2nd

3rd

Variety of Items1

36 Interim Results 201920 - November 2019

Make shopping

convenient supported by great service

3

Channels Groceries Online

bull Sales growth 7

bull Same day delivery now covers nearly 60 of UK households

bull Groceries Online app accounts for over 20 of orders

bull Extended delivery slots

bull Bagless deliveries

500

600

700

800

900

H1201516

H1201617

H1201718

H1201819

H1201920

70

80

7269

70

Sales and YOY growth ratespoundm

37 Interim Results 201920 - November 2019

Make shopping

convenient supported by great service

3

Channels Argos

Strong Fast Track growth

bull Fast Track collection growth 14 YoY

bull Fast Track delivery growth 5 YoY

166

660

657

216

Old formatsDigital Stores

H1 201920

AtAcquisition

Digital store investments

bull 176 Digital conversions and 15 full store refreshes in H1

bull Majority of remaining stores to be converted to digital in H2

bull Pay Browse in 362 stores versus 162 at year end

0

20

40

60

80

100

Walk-in Check and Reserve Home DeliveryFast Track Click amp Collect Fast Track Home Delivery

0

20

40

60

80

100 Fast track15

201617 H1 201920

Fast track24

Walk-in43

Walk-in36

38 Interim Results 201920 - November 2019

Drive efficiency

to invest in the customer

offer

4

39 Interim Results 201920 - November 2019

Drive efficiency

to invest in the customer

offer

4

Product Quality Framework helps us fund investment

PQF activity to date covers

49of food volume

Improved Value Indexmore competitive

More distinctive range more reason to shop at Sainsburyrsquos

Reduced SKU countoperational efficiencies

Cash gross profit +35

Increased salesvolume intensityoperational efficiencies

40 Interim Results 201920 - November 2019

Drive efficiency

to invest in the customer

offer

4

PQF cereals case study

Improved Value Index gt100bpsmore competitive

More distinctive rangemore reason to shop at Sainsburyrsquos

Reduced SKU count -20operational efficiencies

Higher cash gross profit +2 YOY

Volumes +8 operational efficiencies

41 Interim Results 201920 - November 2019

Drive efficiency

to invest in the customer

offer

4

BAU savings to offset cost inflation

Manages inflationary pressures

BAU savingsH1 201920

Procurement GNFR

Retail Technology Efficiencies

Retail HRRetail

management structures

Shrink Reduction

42 Interim Results 201920 - November 2019

Drive efficiency

to invest in the customer

offer

4

Strategic cost transformation 5 year plan

Converge Tackle fixed cost

End to end reviews

Retail Operations Marketing and Commercial Operations

Other central support

Logistics and Supply Chain

Project A

Project C

Project D

Shared Services BPO

Property strategy

Project BGNFR procurement

Capital prioritisation

Technology Digital and Corporate Services

pound250-pound350m

pound150-pound250m

pound400-pound600mExecution underway In planning Opportunities identified

pound5bn addressable cost base

43 Interim Results 201920 - November 2019

Grow connected

services

5

44 Interim Results 201920 - November 2019

Grow connected

services

5

Financial Services Priorities

To be the provider of financial services for loyal Sainsburyrsquos and Argos customers

An agile capital and cost efficient provider of simple mobile-led financial services

Vision

Objective

Priorities Reshape Simplify Strengthen

45 Interim Results 201920 - November 2019

Grow connected

services

5

Current Customer Base

Customer Credit Risk Balance Sheet Earnings

Argos Storecards 22m Prime Near Prime

Credit Cards 09m Prime

Personal Loans 05m Prime

Mortgages 9K Exit

Total Lending

Deposits 03m

Insurances 05m Very Low Risk

Travel Money 266 Sites

ATMs 1890

Financial Services reshaping the portfolio

46 Interim Results 201920 - November 2019

Grow connected

services

5

Increase connectivity and value for Group

Stop mortgage acquisition review back book options

No capital input from the Group from now1

Costincome c503 within 5 years

Double UPBT double digit ROCE within 5 years

Upstream cash within 5 years2

Financial Services key targets

Transform the cost base

Improve returns

Financial services cash generative

Reduce risk profile to Group

Stop putting cash in to Financial Services

2

4

6

3

1

5

Focus on Sainsburyrsquos customer base

1 Subject to regulatory changes requirements2 Subject to regulatory approval3 On a Group contribution basis

47 Interim Results 201920 - November 2019

Grow connected

services

5

Nectar

bull Biggest loyalty programme in the UK

bull Over 18 million collectors

bull Most recognised loyalty brand in the UK

bull Launch of Nectar digital- 21 million app users- Increase in overall Nectar participation- Increased levels of personalisation- 138000 new Nectar customers- 1 app on launch weekend

bull Coalition strengthened with addition of Esso in June 2019

48 Interim Results 201920 - November 2019

Provide a seamless customer

experience

6

49 Interim Results 201920 - November 2019

Provide a seamless customer

experience

6

Digital

bull Groceries Online sales penetration of 8- App accounts for over 20 of orders

bull 21 million digital Nectar app users

bull 14 million Argos Financial Services app downloads

bull Smartshop rollout in over 350 stores

Groceries online

Chop Chop

SmartShop

Universaldiscovery

Seamlessfinancialservices

Singlebasket

50 Interim Results 201920 - November 2019

We will help our customers live well for less

Confident in the core Integrated customer offer

One multi brand multi channel business

Strong cash generation supporting investment dividend and allowing deleverage

Financial flexibility and resilience

Sustainable cost reduction covering cost inflation and funding investment in our competitive offer

QampA

APPENDIX Interim Results 201920 - November 2019

Appendices

APPENDIX Interim Results 201920 - November 2019

Guidance for 201920

1

Spacebull Expect to open 2 new Sainsburyrsquos supermarkets and up to 15 convenience storesbull Expect to open around 25 Argos stores in Sainsburyrsquos (of which 11 are

relocations) resulting in around 305 Argos stores in supermarketsbull Expect to close 2 supermarkets around 25 convenience stores and around 20

Argos stores in FY201920 as part of announced property closure programme of 10-15 supermarkets 30-40 convenience stores and 60-70 Argos stores

Financial Servicesbull Financial services underlying operating profit expected to be cpound45m including a

cpound10m benefit as a result of a change in transfer pricing between Argos and Argos Financial Services

bull Financial Services non-underlying costs are expected to be around pound30mbull No further capital injections into the Bank are expected following pound35m in H1 201920

Depreciation and amortisationbull Expect underlying retail depreciation and amortisation of around pound12bn

including cpound500m right of use asset depreciation

CostsOperating cost inflationbull Cost inflation between 2 and 3Cost savingsbull Continue to deliver cost savings to at least offset the impact of cost inflation

Finance costsbull Net finance costs of around pound405m including pound320m lease interest in

201920 following the introduction of IFRS 16

One-off itemsbull In 201920 cash outflows as a result of items excluded from

underlying results should not exceed pound100mbull Property strategy programme one-off costs expected to be

pound230m-pound270m of which cash costs are pound30-40m

Dividendbull Sainsburyrsquos plans to change the full year dividend policy to 19x cover by

underlying earnings (versus 20x previously) to offset the dilutive (non cash) impact of IFRS 16 on underlying earnings

Capital expenditurebull Retail capital expenditure to be around pound550mbull Retail capital expenditure is expected to be around pound550m-pound600m per

annum over the medium term

Net debtbull Net debt before fair value movements on derivatives to reduce by at

least pound300m

Tax ratebull Underlying tax rate to be between 25 and 26

APPENDIX Interim Results 201920 - November 2019

Retail sales

1 Sales including VAT excluding fuel

LFL sales growth1

(10)

Sales from net new space1

04

Total sales growth1

(06)

Supermarkets2

(07)

Convenience20

Groceries Online

70

Channels

(01)(25)

(12)

2 Supermarket sales include Argos SiS sales FY 1819 16

pound139bn

pound103bnGrocery

pound30bnGeneralMerchandise

pound488mClothing

2

Chart1

201819
194
66
1

Sheet1

APPENDIX Interim Results 201920 - November 2019

Sainsburyrsquos sales area and store numbersAs at 21 September 2019

Opening figures 201920New storesClosuresReplacement storesExtensionsRefurbishments downsizesClosing figures H1 201920

Area(lsquo000 sq ft) Number

21210 -

(20)--

(17)21173

608 -(1)---

607

Supermarkets Convenience

Opening figures 201920New storesClosuresReplacement storesExtensionsRefurbishments downsizesClosing figures H1 201920

Area(lsquo000 sq ft) Number

1934 12

(19)2 --

1929

820 5

(2)1 --

824

Area(lsquo000 sq ft) Number

Total

Opening figures 201920New storesClosuresReplacement storesExtensionsRefurbishments downsizesClosing figures H1 201920

23144 12

(39)2 -

(17)23102

1428 5

(3)1 --

1431

3

APPENDIX Interim Results 201920 - November 2019

Sainsburyrsquos store estateAs at 21 September 2019

Sq ftsales area

82446

870

40001 to60000

20001 to40000

10000 to20000

Under10000 Total

Over60000

0122122

0197197

0175175

06767

824607

1431

Argos storesArgos in SainsburyrsquosArgos in HomebaseOtherArgos total store numbers

Habitat1

Collection points

594281

8-

883

16317

As at21 Sept 2019

Disposalsclosures

Newstores

As at9 March 2019

17--8

-1

(7)-

(2)-

(9)

-(36)

588288

6-

88216

282

ConvenienceSupermarketsTotal stores

Number of stores

Sq ftsales area

1929350

2279

40001 to60000

20001 to40000

10000 to20000

Under10000 Total

Over60000

-18441844

-58185818

-85018501

-46604660

19292117323102

ConvenienceSupermarketsTotal stores

Space by store size (lsquo000 sq ft)

Argos and Habitat store numbers

1 5 Habitat stores 11 Habitat stores in Sainsburys

4

APPENDIX Interim Results 201920 - November 2019

ClosureBitterne West

Sainsburyrsquos investment programme201920

Q1

Supermarkets ConvenienceNew storesMilton Keynes Brooklands District CentBromley High StLeeds Wike Ridge LaneSalford Harbour CityCanterbury High St

ReplacementMayfair Stratton St

ClosuresMayfairWarren St

Q1Q1Q1Q2Q2

Q2

Q1Q2

5

APPENDIX Interim Results 201920 - November 2019

Retail margin

Retail sales (inc VAT inc fuel)(exc VAT inc fuel)

Retail underlying EBITDAR1

Retail underlying EBITDAR margin 2

at constant fuel pricesRetail underlying operating profit3

Retail underlying operating margin 4

at constant fuel prices

1656714808

10677272

4373030

1661214856

11147575

4873333

030342

30 bps28 bps10333 bps32 bps

1 Retail underlying operating profit before net rental income of pound6 million and underlying depreciation and amortisation of pound636 million2 Retail underlying EBITDAR divided by underlying retail sales excluding VAT3 Retail underlying earnings before interest tax and Sainsburyrsquos underlying share of post-tax profit from joint ventures4 Retail underlying operating profit divided by underlying retail sales excluding VAT

poundm H1201920

H1201819

Change

6

APPENDIX Interim Results 201920 - November 2019

H1201920

H1201819

Group retail

Return on capital employed 1

Net debt to EBITDAR (times)23

Fixed charge cover (times)2

Underlying tax rate Core retail capex sales5

713126

26515

743326

25715

poundm

1 ROCE Return is defined as a 52 week rolling underlying profit before interest and tax Capital employed is defined as group net assets2 Net debt of pound6778 million includes lease obligations under IFRS 16 and perpetual securities treated as debt divided by Group underlying EBITDAR of pound2171 million calculated for a 52-week period to 21 September 20193 Group underlying EBITDAR divided by rent (both capital and interest) and net finance costs where interest on perpetual securities is treated as an underlying finance costs4 52 weeks to 22nd September 2018 is not available due to the implementation of IFRS 16 Comparatives therefore reflect the 52 weeks to 9th March 20195 Includes retail sales inc vat inc fuel

4

4

7

APPENDIX Interim Results 201920 - November 2019

Plc Board

Kevin OrsquoByrneChief Financial Officer

Mike Coupe Group Chief Executive

Dame Susan Rice Senior Independent Director

Matt BrittinNon-Executive Director

Jo HarlowNon-Executive Director

Brian CassinNon-Executive Director

David KeensNon-Executive Director

Jean Tomlin Non-Executive Director

Martin Scicluna Chairman

8

APPENDIX Interim Results 201920 - November 2019

Plc Board

Mike Coupe Group Chief Executive Officer

Skills and experienceAppointed Group Chief Executive Officer on 9 July 2014 Mike has been a member of the Operating Board since October 2004 Mike has vast retail industry experience in trading strategy marketing digital and online as well as multi-site store experience He joined Sainsburyrsquos from Big Food Group where he was a board director of Big Food Group PLC and Managing Director of Iceland Food Stores He previously worked for both Asda and Tesco PLC where he served in a variety of senior management roles

Date of appointment 1 August 2007Mike has served as an Executive Director since 1 August 2007 and as Chief Executive Officer since 9 July 2014

Committee membershipCorporate Responsibility and Sustainability Committee

Kevin OrsquoByrne Chief Financial Officer

Skills and experienceKevin brings to the Board a wealth of retail and finance experience Kevin was previously Chief Executive Officer of Poundland Group Limited until December 2016 and held executive roles at Kingfisher plc from 2008 to 2015 including Divisional Director UK China and Turkey Chief Executive Officer of BampQ UK amp Ireland and Group Finance Director He was previously Group Finance Director of Dixons Retail plc and European Finance Director of Quaker Oats He was a Non-Executive Director of Land Securities Group PLC from 2008 to September 2017 where he was Chairman of the Audit Committee and Senior Independent Director

Date of appointment 9 January 2017

Other current rolesNon-Executive Director of Greene King plc

Skills and experienceMartin brings a breadth of experience and leadership in both executive and non-executive roles His previous roles include positions as the Chairman of Great Portland Estates plc Senior Independent Director and Chair of the Audit Committee of Worldpay Inc and Non-Executive Director and Chair of the Audit Committee of Lloyds Banking Group plc He was a partner at Deloitte LLP for 26 years serving as Chairman from 1995 to 2007 where his clients included Dixons WH Smith Alliance Unichem and Cadburyrsquos

Other current rolesChairman of RSA Insurance Group plc

Martin Scicluna Chairman

Date of appointment 1 November 2018 Martin joined the Board as Chairman Designate and Non-Executive Director on 1 November 2018 He was appointed as Chairman of the Board on 10 March 2019

Committee membershipChair of the Nomination Committee

Dame Susan Rice Senior Independent Director

Skills and experienceSusan has extensive experience as a Non-Executive Director as well as in retail banking financial services leadership and sustainability Her career in retail bankingis particularly relevant to our ownership ofSainsburyrsquos Bank Previously Susan was a member of the First Ministerrsquos Council of Economic Advisors Managing Director of Lloyds Banking Group Scotland and was previously Chief Executive and then Chairman of Lloyds TSB Scotland plc She has also held a range of other non-executive directorships including at the Bank of England and SSE plc

Committee membershipChair of the Remuneration Committee and a member of the Nomination Committee

Date of appointment 1 June 2013

Other current rolesChair of Scottish Water and Business Stream Chair of the Scottish Fiscal Commission Non-Executive Director of the North American Income Trust C Hoare and Co and Senior Independent Director of the North American Income Trust

9

Other current rolesNon-Executive Director and Chairman of the Audit Committee of Centrica plc

APPENDIX Interim Results 201920 - November 2019

Plc Board

Jean Tomlin Non-Executive Director

Skills and experienceJean has extensive experience and breadth of skills in human resources and corporate responsibility Jean was formerly Director of HR Workforce and Accreditation for The London OrganisingCommittee of the Olympic and Paralympic Games where she set the strategic direction to ensure the mobilisation of the combined 200000-strong workforce including paid staff volunteers and contractors which represented the recruitment and mobilisation of the largest peacetime workforce and set the industry standard for volunteering with the highly acclaimed Games She was previously Group HR Director at Marks and Spencer Group Plc HR Director and founder member of Egg plc and Sales amp Operations Director of Prudential Direct

Date of appointment 1 January 2013

Committee membershipAudit Committee Corporate Responsibility and Sustainability Committee and Nomination Committee

David Keens Non-Executive Director

Skills and experienceDavid has extensive retail experience and knowledge of consumer facing businesses together with his core skills in finance David was formerly Group Finance Director of next plc from 1991 to 2015 and their Group Treasurer from 1986 to 1991 Previous management experience includes nine years in the UK and overseas operations of multinational food manufacturer Nabisco and prior to that seven years in the accountancy profession

Date of appointment 29 April 2015

Committee membershipChair of the Audit Committee and a member of the Nomination Committee

Other current rolesIndependent Board member of Capri Holdings Limited Non-Executive Director of Hakluyt and Chief Executive Officer of Chanzo Limited

Other current rolesNon-Executive Director Senior Independent Director and Chair of the Audit Committee of Auto Trader Group plc

Matt BrittinNon-Executive Director

Skills and experienceMatt has extensive experience of running a high profile fast moving innovative digital business Since 2015 he has been responsible for Googlersquos business and operations in Europe the Middle East and Africa and hersquos been in leadership roles at Google since 2007 Prior to that Matt spent much of his career in media and marketing with particular interests in strategy commercial development and sales performance This included commercial and digital leadership roles in UK media

Date of appointment 27 January 2011

Committee membershipNomination Committee and Remuneration Committee

Other current rolesGooglersquos President ndash Europe Middle East and Africa and Director of The Media Trust

Brian Cassin Non-Executive Director

Skills and experienceBrian brings present day experience of running a FTSE40 group and of big data and analytics ndash topics of key importance to Sainsburyrsquos Brian joined Experian plc as Chief Financial Officer in April 2012 a post he held until his appointment as Chief Executive Officer in July 2014 Prior to this Brian spent his career in investment banking at Greenhill amp Co where he was Managing Director and Partner Brian has also held various roles at Baring Brothers International and at the London Stock Exchange

Date of appointment 1 April 2016

Committee membershipAudit Committee and Nomination Committee

Other current rolesChief Executive Officer of Experian plc

10

APPENDIX Interim Results 201920 - November 2019

Plc Board

Jo Harlow Non-Executive Director

Skills and experienceJo brings a wealth of experience in consumer-facing businesses and in the telecoms and technology industry bothin the UK and internationally Jo spent 12 years in a variety of senior management roles with Nokia and Microsoft Prior to this she spent eight years at PampG and 11 years at Reebok in senior sales and marketing positions in both Europe and the US

Date of appointment 11 September 2017

Committee membershipChair of the Corporate Responsibility and Sustainability Committee and member of the Nomination Committee and Remuneration Committee

Life PresidentLord Sainsbury of Preston Candover KG

Other current rolesNon-Executive Director of InterContinental Hotels plc Non-Executive Director of Halmaplc and Member of the Supervisory Board of Ceconomy AG

11

APPENDIX Interim Results 201920 - November 2019

Operating Board

Mike Coupe Group Chief Executive

Tim FallowfieldCompany Secretary amp Corporate Services Director

Kevin OrsquoByrne Chief Financial Officer

Jim BrownChief Executive Officer of Sainsburyrsquos Bank

Paul Mills-HicksFood Commercial Director

Angie RisleyGroup HR Director

Phil JordanGroup Chief InformationOfficer

Simon RobertsRetail and Operations Director

Clo MoriartyGroup Chief Digital Officer

12

APPENDIX Interim Results 201920 - November 2019

Operating Board

Mike Coupe Group Chief ExecutiveSee Appendix page 9

Kevin OrsquoByrneChief Financial OfficerSee Appendix page 9

Tim FallowfieldCompany Secretary amp Corporate Services Director

Date of appointment September 2004

Skills and experienceTim joined Sainsburyrsquos in 2001 as Company Secretary and joined the Operating Board in September 2004 In addition to his role as Company Secretary Tim is responsible for the Corporate Services Division comprising Legal Services Data Governance Safety Shareholder Services Insurance and Central Security He chairs the Group Safety Committee and the Data Governance Committee Tim joined Sainsburyrsquos from Exelplc the global logistics company now part of DHL where he was Company Secretary and General Counsel He began his career at the international law firm Clifford Chance and is a qualified solicitor Tim is Chairman of the Disability Confident Business Leaders Group which works with Government in shaping the disability employment agenda and in raising awareness of the benefits of employing disabled people

Jim BrownCEO of Sainsburyrsquos Bank

Skills and experienceJim joined Sainsburyrsquos Bank as CEO in June 2019 and is also a member of the Sainsburyrsquos Group Operating Board He has held a number of senior international Financial Services roles - most recently for RBS in the UK as CEO of Williams and Glyn and prior to that CEO of Ulster Bank in Northern Ireland and the Republic of Ireland Before moving to Ireland he was based in Hong Kong and was CEO Retail and Commercial Banking Asia and the Middle East for RBS and ABN AMRO He has also been a member of the RBS Group Management Committee ABN AMRO Executive Group ABN AMRO Global Consumer Leadership Team and the RBSBank of China Joint Steering Committee Earlier in his career he held a number of senior executive roles for Citibank in Asia and Australia and New Zealand Jim has also held various Board positions including at Ulster Bank Saudi Hollandi Bank The Royal Bank of Scotland (China) Co Ltd and RBS (Pakistan) Ltd He is also a past President of the Institute of Banking in Ireland He is currently a Certified Bank Director

Date of appointment August 2019

Paul Mills-HicksFood Commercial Director

Skills and experiencePaul joined the Operating Board in May 2014 as Food Commercial Director having spent over ten years at Sainsburyrsquos He was closely involved in the formation and execution of the lsquoMaking Sainsburyrsquos Great Againrsquo strategy Following this he held a variety of roles in commercial strategy and finance most recently as Business Unit Director for Grocery Prior to Sainsburyrsquos Paul was European Controller at Marks and Spencer Group PLC and a Director at UBS Warburg

Date of appointment May 2014

13

APPENDIX Interim Results 201920 - November 2019

Operating Board

Angie RisleyGroup HR Director

Skills and experienceAngie was appointed Group HR Director and a member of the Operating Board in January 2013 with responsibility for human resources Angie is also a Director of Sainsburyrsquos Bank plc Angie was most recently Non-Executive Director and Chairman of the Remuneration Committee of Serco plc and prior to this was Group HR Director of Lloyds Banking Group and an Executive Director of Whitbread PLC with responsibility for HR and Corporate Social Responsibility Angie is currently Non-Executive Director and Chair of the Remuneration Committee at Smith amp Nephew plc

Date of appointment January 2013

Phil JordanGroup Chief Information Officer

Skills and experiencePhil joined the Board in January 2018 and has brought a fresh globalperspective on technology to the Operating Board in addition to a wealth of experience in digital data and business transformation Prior to joining Sainsburyrsquos Phil had a long and successful track record in telecommunications Most recently he was Global Chief Information Officer at Telefonica overseeing Digital Transformation and Information Technology and prior to that was Chief Information Officer for Vodafone UKIreland Phil has worked as a Non-Executive Advisor on Technology in the Investment amp Retail Banking sector and is currently a Non-Executive Director of TalkTalk Telecom Group PLC and chairs its Cyber-Security Committee

Date of appointment January 2018

Simon RobertsRetail and Operations Director

Skills and experienceSimon joined Sainsburyrsquos and the Operating Board in July 2017 as Central Retail amp Operations Director responsible for Stores Central operation and Logistics In his previous role he was Executive Vice President of Walgreens Boots Alliance and President of Boots with responsibility for commercial and retail operations across the UK and Ireland Prior to Boots Simon was at Marks and Spencer Group PLC where he held operational and customer leadership roles across stores divisions and central operations Simon is also the Non-Executive Chairman at the Institute ofCustomer Service

Date of appointment July 2017

Clodagh MoriartyGroup Chief Digital Officer

Skills and experienceClodagh was appointed Group Chief Digital Officer in June 2018 Clodagh leads the delivery of a consistent and first-rate digital experience for customers across Sainsburyrsquos Argos and Sainsburyrsquos BankClodagh joined Sainsburyrsquos in 2010 from Bain amp Co management consultants where she had gained experience working on a broad range of projects across multiple sectors and countries Following two years as Head of Strategy at Sainsburyrsquosshe moved into Food Commercial as Category Manager for Meal Solutions and then became Head of Online Trading spanning Food General Merchandise and Clothing before being promoted to Director of Online in 2016 In this role Clodagh was instrumental in driving innovation within Groceries Online and launching new initiatives including SmartShop and Chop Chop

Date of appointment June 2018

14

APPENDIX Interim Results 201920 - November 2019

Supplementary financial details

3 Financial calendarQ3 trading statement(15 weeks to 4 January 2020)

Preliminary results(52 weeks to 7 March 2020)

8 January 2020

30 April 2020

1 Weighted average number of shares

The interim dividend datesOrdinary shares

Ex-dividend 14 November 2019Record 15 November 2019Payment 20 December 2019

H1 201920 22074m (24613m diluted)

H1 201819 21959m (24646m diluted) InterimFinalTotal

2 Dividend

201920

33p 31p79p

110p

201819

15

APPENDIX Interim Results 201920 - November 2019

Contacts

24

James CollinsHead of Investor RelationsTel + 44 (0) 20 7695 7112JamesCollinssainsburyscouk

Susie LynskeyInvestor Relations ManagerTel + 44 (0) 20 7695 0889SusieLynskeysainsburyscouk

Glyn DaviesInvestor Relations AssistantTel + 44 (0) 20 7695 0259GlynDaviessainsburyscouk

wwwj-sainsburycoukJ Sainsbury plc 33 Holborn London EC1N 2HT

Irene GalvanInvestor Relations AnalystTel + 44 (0) 20 7695 2762IreneGalvansainsburyscouk

  • Slide Number 1
  • Slide Number 2
  • Financial overview
  • Group performance overview
  • Retail sales
  • Sales performance versus market
  • Financial services
  • Financial services
  • Items excluded from underlying results
  • Retail capital expenditure
  • Pensions
  • Retail free cash flow
  • Balance sheet targets
  • Summary and Outlook
  • Slide Number 15
  • Key industry challenges
  • We will help our customers live well for less
  • Our strategy
  • Slide Number 19
  • Value brand investment
  • Lower prices on key volume lines
  • We continue to be less dependent on promotions
  • Improved grocery value
  • Slide Number 24
  • Category tier performance
  • Premium private label
  • Distinctive brands
  • Beauty Rollout
  • Our values make us different
  • Argos category and range focus
  • Clothing
  • Slide Number 32
  • Channels Supermarkets
  • Store investments driving customer satisfaction
  • Channels Convenience
  • Channels Groceries Online
  • Channels Argos
  • Slide Number 38
  • Product Quality Framework helps us fund investment
  • PQF cereals case study
  • BAU savings to offset cost inflation
  • Strategic cost transformation 5 year plan
  • Slide Number 43
  • Financial Services Priorities
  • Financial Services reshaping the portfolio
  • Financial Services key targets
  • Nectar
  • Slide Number 48
  • Digital
  • We will help our customers live well for less
  • Slide Number 51
  • Slide Number 52
  • Guidance for 201920
  • Retail sales
  • Sainsburyrsquos sales area and store numbers
  • Sainsburyrsquos store estate
  • Sainsburyrsquos investment programme
  • Retail margin
  • Group retail
  • Plc Board
  • Plc Board
  • Plc Board
  • Plc Board
  • Operating Board
  • Operating Board
  • Operating Board
  • Supplementary financial details
  • Contacts
Column1 201819
Grocery 19
GM 7
Clothing 1
To resize chart data range drag lower right corner of range
Grocery
GM
Clothing
Page 14: Interim Results 17/18 - Sainsbury's/media/Files/S... · 3 Interim Results 2019/20 - November 2019. Financial overview • First period reporting on an inc. IFRS 16 basis - Material

14 Interim Results 201920 - November 2019

Summary and Outlook

bull Grocery sales improving relative to the market

bull General Merchandise and Clothing outperforming a difficult market

bull H1 profits down- Phasing of cost savings weather higher marketing costs

bull H2 profits will benefit from- Annualisation of colleague wage increases - Normalisation of weather comparatives and marketing costs

bull Material impact of property strategy programme exceptionals (largely non-cash)

bull Strong free cash flow generation

bull On track to deliver non-lease net debt reduction of at least pound750m over the next three years

Mike CoupeChief Executive Officer

16 Interim Results 201920 - November 2019

Key industry challenges

DigitisationGrowth of the discounters

pound

Low to no market growth

17 Interim Results 201920 - November 2019

We will help our customers live well for less

Confident in the core Integrated customer offer

One multi brand multi channel business

Strong cash generation supporting investment dividend and allowing deleverage

Financial flexibility and resilience

Sustainable cost reduction covering cost inflation and funding investment in our competitive offer

18 Interim Results 201920 - November 2019

Our strategy

To help our customers live well for less

Metrics Colleague engagement Customer satisfaction Volume share Profitability Free cash flow ROCE

Purpose

Priorities

Provide a seamless customer

experience

6

Drive efficiency

to invest in the customer

offer

4

Make shopping

convenient supported by great service

3

Offer distinctive products and new

categories

2

Be competitive

on price

1

Grow connected

services

5

19 Interim Results 201920 - November 2019

Be competitive

on price

1

20 Interim Results 201920 - November 2019

Be competitive

on price

1

Value brand investment

Sainsburyrsquos Meat Fish amp Poultry Value Own Label1

Gains

Losses

Incremental Switching within Sainsburyrsquos

Dec 17 Oct 19

+2Sales

+4Volume

Bread Investing across Own Label Tiers120+ EPP SKUs launched in H1 200 by end 201920

Repackaged and NPD within Premium

New Owned Brand Replacing Basics

NPD within Core+ Responding in Growth Areas

Repackaged Core bySainsburyrsquos

New

New

Improved

Improved

1 Kantar 12 we 6 October 2019 ndash rolling 12 weeks switching within total Market MFP

21 Interim Results 201920 - November 2019

Be competitive

on price

1

Lower prices on key volume lines

In-Store Volume Returns Examples

Chicken Wings 1kg+12 Volume

pound170was pound210

pound050Only

White Pittas x6+15 Volume

Chestnut Mushrooms 250g+45 Volume

pound080Only

1 Pre wave 3 lockdown (started 24th March to 15th June 19) YoY 2 Last 6 weeks since wave 4 lockdown (started 28th August 19) YoY

-4

0

4

8

12

16

-6 -5 -4 -3 -2 -1 0 1 2 3 4 5 6

Change in volumes ()

Pre1 Post2

22 Interim Results 201920 - November 2019

Be competitive

on price

1

We continue to be less dependent on promotions

230 228

207 209

Sainsburyrsquos Promotional Participation

1819 1920 19201819

Morrisons

Sainsburyrsquos

Tesco

Asda

Spend on Deal1

Q1 Q2

1 Source Nielsen 4 weekly data to 21 September 2019

10

20

30

4040

30

20

10Sep Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep

2018 2019

H1 1920

H1 1920 AVERAGE

34 31

22 21

23 Interim Results 201920 - November 2019

Be competitive

on price

1

Improved grocery value

Base Price Index 2

-1

0

1

2

3

Grocery inflation (Kantar)1

-960bps

-550bps

Commodity VI 2

Aug 17 Jan 18 Jun 18 Nov 18 Apr 19 Oct 19

2004 2007 2010 2013 2016 2019

Morrisons

Sainsburyrsquos

Tesco

Asda

Total Market

Mar Apr May Jun Jul Aug Sep Oct2019

1 Kantar City Reads to Oct 20192 Sainsburyrsquos value index based on Brandview SKU matching data to Oct 2019

24 Interim Results 201920 - November 2019

Offer distinctive products and new

categories

2

25 Interim Results 201920 - November 2019

Offer distinctive products and new

categories

2

Category tier performance

YoY value share change by tier

12 weeks to September 2019

-03

01

-01

-18

52 weeks to March 2019

Branded

PremiumOwn Brand

Branded

StandardOwn Brand

EconomyOwn Brand

02

-08

-04

00PremiumOwn Brand

StandardOwn Brand

EconomyOwn Brand

Source Nielsen Panel Total FMCG Market Universe Total outlets 52wks data to 9 March 2019 and 12wks data to 21 Sept 2019

26 Interim Results 201920 - November 2019

Offer distinctive products and new

categories

2

Premium private label

Taste the Difference re-launch

bull Over 350 products new repackaged or reformulated

bull Premium ready meals growth now outperforming the market

41

25 2419

Sainsburys Morrisons Tesco Asda

Premium Own Label volume share

Source Nielsen Panel Total FMCG 28 weeks data to 21 September 2019 Premium Own Label share of sales by retailer

27 Interim Results 201920 - November 2019

Offer distinctive products and new

categories

2

Distinctive brands

bull 57 of customers have bought Distinctive Brands since launch

bull On track for pound100m incremental sales

bull 37 new brands in H1 across Fresh and Grocery

bull lsquoTaste of the Futurersquo bays launched in 70 stores- 67 incremental sales

Leon

bull 3 year exclusive partnership

bull 14 products launched

28 Interim Results 201920 - November 2019

Offer distinctive products and new

categories

2

Beauty Rollout

bull Now rolled out to over 60 stores- Sales up over 40

bull Customer numbers up 7

bull Spend per customer up 25

bull Beauty range doubled 1200 additional lines

bull Double digit growth differential against the market

29 Interim Results 201920 - November 2019

Offer distinctive products and new

categories

2

Our values make us different

bull Committed to reduce plastic packaging by 50 by 2025

bull First retailer to remove single use plastic produce and bakery bags from our stores

- Launching reusable bags in fruit and veg aisles

bull Investing in our loose produce offer

bull Removed black plastic trays from ready meals

bull Fresh water stands in cafeacutes for customers to refill bottles

UKrsquos first major retailer to make significant commitment to reduce plastic

30 Interim Results 201920 - November 2019

Offer distinctive products and new

categories

2

Argos category and range focus

bull Availability improvement- Argos master range reduced by c30 over 3 years- Eliminating duplication removing low value items- Better availability of key lines in store

bull Rebalancing into higher margin categories- Gaining share in Furniture1

- Higher quality lines introduced - Increase in weekend delivery slots - Changing customer perceptions

1 GfK Markets 6 months ended 31st August 2019

31 Interim Results 201920 - November 2019

Offer distinctive products and new

categories

2

Clothing

bull Strong market share gains

bull Tu online- Sales +52 - 800000+ new customers +31 YoY

bull Margin rate improvement- Better buying and markdown management

bull lsquoWork Itrsquo campaign - New seasonal high quality value-led work wear ranges

32 Interim Results 201920 - November 2019

Make shopping

convenient supported by great service

3

33 Interim Results 201920 - November 2019

Make shopping

convenient supported by great service

3

Channels Supermarkets

Investing in stores

bull Over 870000 sq ft space repurposed since FY 201415

bull Tailored targeted investment

bull Significant step-up in 201920- Investing in 450+ supermarkets- 172 delivered in H1

1617 1718 1819

Supermarkets Trading intensity1

1 Supermarkets inc GMampC and Argos stores in Sainsburyrsquos

34 Interim Results 201920 - November 2019

Make shopping

convenient supported by great service

3

Store investments driving customer satisfaction

Source Lettuce Know in-store programme Supermarkets only 4 weeks to 121019 YOY

Checkoutexperience

Smartshopbull 200+ handset stores

- average sales participation c15- best stores gt25

bull 160+ app-only (hybrid) stores

Self checkoutsbull 2600+ upgrades bull 10 improvement in speed

Availability of products

Connected colleaguesbull Technology driving efficiency

and availabilitybull Replenishment + stock apps

Core investment

Store fabric upgradesbull 70 stores in H1bull 250 by year end

Ease of Checkout Speed of Checkout

4861

26Availability of products

Overall satisfaction in core investment stores

14

35 Interim Results 201920 - November 2019

Make shopping

convenient supported by great service

3

Channels Convenience

bull 2 year capital light programme resetting range space and pricing

- 158 stores reset in H1- On track to deliver 200 in FY1920- Around 15 SKUs standard to each store

bull Upgraded Self Checkouts in 69 Convenience stores- Improved customer satisfaction - Ease of checkout up 72 YoY- Speed of checkout up 62 YoY

2nd

5th

Value for Money Spent1

1 Lettuce Know Competitor Benchmarking Survey Convenience July 2019 vs Feb 20192 Lettuce Know in-store survey Week 31 201920 Lettuce Know

Sources

Knowledge of colleagues

Speed of checkout

Friendliness of colleagues

Ease of checkout

Availability of colleagues

Customer satisfaction (total)

Q2 1819 Q4 1819 Q1 1920 Q2 1920Q3 18193 Lettuce Know Q2 1920

Improved perceptions vs competitors

Strong and improving customer satisfaction3

2nd

3rd

Variety of Items1

36 Interim Results 201920 - November 2019

Make shopping

convenient supported by great service

3

Channels Groceries Online

bull Sales growth 7

bull Same day delivery now covers nearly 60 of UK households

bull Groceries Online app accounts for over 20 of orders

bull Extended delivery slots

bull Bagless deliveries

500

600

700

800

900

H1201516

H1201617

H1201718

H1201819

H1201920

70

80

7269

70

Sales and YOY growth ratespoundm

37 Interim Results 201920 - November 2019

Make shopping

convenient supported by great service

3

Channels Argos

Strong Fast Track growth

bull Fast Track collection growth 14 YoY

bull Fast Track delivery growth 5 YoY

166

660

657

216

Old formatsDigital Stores

H1 201920

AtAcquisition

Digital store investments

bull 176 Digital conversions and 15 full store refreshes in H1

bull Majority of remaining stores to be converted to digital in H2

bull Pay Browse in 362 stores versus 162 at year end

0

20

40

60

80

100

Walk-in Check and Reserve Home DeliveryFast Track Click amp Collect Fast Track Home Delivery

0

20

40

60

80

100 Fast track15

201617 H1 201920

Fast track24

Walk-in43

Walk-in36

38 Interim Results 201920 - November 2019

Drive efficiency

to invest in the customer

offer

4

39 Interim Results 201920 - November 2019

Drive efficiency

to invest in the customer

offer

4

Product Quality Framework helps us fund investment

PQF activity to date covers

49of food volume

Improved Value Indexmore competitive

More distinctive range more reason to shop at Sainsburyrsquos

Reduced SKU countoperational efficiencies

Cash gross profit +35

Increased salesvolume intensityoperational efficiencies

40 Interim Results 201920 - November 2019

Drive efficiency

to invest in the customer

offer

4

PQF cereals case study

Improved Value Index gt100bpsmore competitive

More distinctive rangemore reason to shop at Sainsburyrsquos

Reduced SKU count -20operational efficiencies

Higher cash gross profit +2 YOY

Volumes +8 operational efficiencies

41 Interim Results 201920 - November 2019

Drive efficiency

to invest in the customer

offer

4

BAU savings to offset cost inflation

Manages inflationary pressures

BAU savingsH1 201920

Procurement GNFR

Retail Technology Efficiencies

Retail HRRetail

management structures

Shrink Reduction

42 Interim Results 201920 - November 2019

Drive efficiency

to invest in the customer

offer

4

Strategic cost transformation 5 year plan

Converge Tackle fixed cost

End to end reviews

Retail Operations Marketing and Commercial Operations

Other central support

Logistics and Supply Chain

Project A

Project C

Project D

Shared Services BPO

Property strategy

Project BGNFR procurement

Capital prioritisation

Technology Digital and Corporate Services

pound250-pound350m

pound150-pound250m

pound400-pound600mExecution underway In planning Opportunities identified

pound5bn addressable cost base

43 Interim Results 201920 - November 2019

Grow connected

services

5

44 Interim Results 201920 - November 2019

Grow connected

services

5

Financial Services Priorities

To be the provider of financial services for loyal Sainsburyrsquos and Argos customers

An agile capital and cost efficient provider of simple mobile-led financial services

Vision

Objective

Priorities Reshape Simplify Strengthen

45 Interim Results 201920 - November 2019

Grow connected

services

5

Current Customer Base

Customer Credit Risk Balance Sheet Earnings

Argos Storecards 22m Prime Near Prime

Credit Cards 09m Prime

Personal Loans 05m Prime

Mortgages 9K Exit

Total Lending

Deposits 03m

Insurances 05m Very Low Risk

Travel Money 266 Sites

ATMs 1890

Financial Services reshaping the portfolio

46 Interim Results 201920 - November 2019

Grow connected

services

5

Increase connectivity and value for Group

Stop mortgage acquisition review back book options

No capital input from the Group from now1

Costincome c503 within 5 years

Double UPBT double digit ROCE within 5 years

Upstream cash within 5 years2

Financial Services key targets

Transform the cost base

Improve returns

Financial services cash generative

Reduce risk profile to Group

Stop putting cash in to Financial Services

2

4

6

3

1

5

Focus on Sainsburyrsquos customer base

1 Subject to regulatory changes requirements2 Subject to regulatory approval3 On a Group contribution basis

47 Interim Results 201920 - November 2019

Grow connected

services

5

Nectar

bull Biggest loyalty programme in the UK

bull Over 18 million collectors

bull Most recognised loyalty brand in the UK

bull Launch of Nectar digital- 21 million app users- Increase in overall Nectar participation- Increased levels of personalisation- 138000 new Nectar customers- 1 app on launch weekend

bull Coalition strengthened with addition of Esso in June 2019

48 Interim Results 201920 - November 2019

Provide a seamless customer

experience

6

49 Interim Results 201920 - November 2019

Provide a seamless customer

experience

6

Digital

bull Groceries Online sales penetration of 8- App accounts for over 20 of orders

bull 21 million digital Nectar app users

bull 14 million Argos Financial Services app downloads

bull Smartshop rollout in over 350 stores

Groceries online

Chop Chop

SmartShop

Universaldiscovery

Seamlessfinancialservices

Singlebasket

50 Interim Results 201920 - November 2019

We will help our customers live well for less

Confident in the core Integrated customer offer

One multi brand multi channel business

Strong cash generation supporting investment dividend and allowing deleverage

Financial flexibility and resilience

Sustainable cost reduction covering cost inflation and funding investment in our competitive offer

QampA

APPENDIX Interim Results 201920 - November 2019

Appendices

APPENDIX Interim Results 201920 - November 2019

Guidance for 201920

1

Spacebull Expect to open 2 new Sainsburyrsquos supermarkets and up to 15 convenience storesbull Expect to open around 25 Argos stores in Sainsburyrsquos (of which 11 are

relocations) resulting in around 305 Argos stores in supermarketsbull Expect to close 2 supermarkets around 25 convenience stores and around 20

Argos stores in FY201920 as part of announced property closure programme of 10-15 supermarkets 30-40 convenience stores and 60-70 Argos stores

Financial Servicesbull Financial services underlying operating profit expected to be cpound45m including a

cpound10m benefit as a result of a change in transfer pricing between Argos and Argos Financial Services

bull Financial Services non-underlying costs are expected to be around pound30mbull No further capital injections into the Bank are expected following pound35m in H1 201920

Depreciation and amortisationbull Expect underlying retail depreciation and amortisation of around pound12bn

including cpound500m right of use asset depreciation

CostsOperating cost inflationbull Cost inflation between 2 and 3Cost savingsbull Continue to deliver cost savings to at least offset the impact of cost inflation

Finance costsbull Net finance costs of around pound405m including pound320m lease interest in

201920 following the introduction of IFRS 16

One-off itemsbull In 201920 cash outflows as a result of items excluded from

underlying results should not exceed pound100mbull Property strategy programme one-off costs expected to be

pound230m-pound270m of which cash costs are pound30-40m

Dividendbull Sainsburyrsquos plans to change the full year dividend policy to 19x cover by

underlying earnings (versus 20x previously) to offset the dilutive (non cash) impact of IFRS 16 on underlying earnings

Capital expenditurebull Retail capital expenditure to be around pound550mbull Retail capital expenditure is expected to be around pound550m-pound600m per

annum over the medium term

Net debtbull Net debt before fair value movements on derivatives to reduce by at

least pound300m

Tax ratebull Underlying tax rate to be between 25 and 26

APPENDIX Interim Results 201920 - November 2019

Retail sales

1 Sales including VAT excluding fuel

LFL sales growth1

(10)

Sales from net new space1

04

Total sales growth1

(06)

Supermarkets2

(07)

Convenience20

Groceries Online

70

Channels

(01)(25)

(12)

2 Supermarket sales include Argos SiS sales FY 1819 16

pound139bn

pound103bnGrocery

pound30bnGeneralMerchandise

pound488mClothing

2

Chart1

201819
194
66
1

Sheet1

APPENDIX Interim Results 201920 - November 2019

Sainsburyrsquos sales area and store numbersAs at 21 September 2019

Opening figures 201920New storesClosuresReplacement storesExtensionsRefurbishments downsizesClosing figures H1 201920

Area(lsquo000 sq ft) Number

21210 -

(20)--

(17)21173

608 -(1)---

607

Supermarkets Convenience

Opening figures 201920New storesClosuresReplacement storesExtensionsRefurbishments downsizesClosing figures H1 201920

Area(lsquo000 sq ft) Number

1934 12

(19)2 --

1929

820 5

(2)1 --

824

Area(lsquo000 sq ft) Number

Total

Opening figures 201920New storesClosuresReplacement storesExtensionsRefurbishments downsizesClosing figures H1 201920

23144 12

(39)2 -

(17)23102

1428 5

(3)1 --

1431

3

APPENDIX Interim Results 201920 - November 2019

Sainsburyrsquos store estateAs at 21 September 2019

Sq ftsales area

82446

870

40001 to60000

20001 to40000

10000 to20000

Under10000 Total

Over60000

0122122

0197197

0175175

06767

824607

1431

Argos storesArgos in SainsburyrsquosArgos in HomebaseOtherArgos total store numbers

Habitat1

Collection points

594281

8-

883

16317

As at21 Sept 2019

Disposalsclosures

Newstores

As at9 March 2019

17--8

-1

(7)-

(2)-

(9)

-(36)

588288

6-

88216

282

ConvenienceSupermarketsTotal stores

Number of stores

Sq ftsales area

1929350

2279

40001 to60000

20001 to40000

10000 to20000

Under10000 Total

Over60000

-18441844

-58185818

-85018501

-46604660

19292117323102

ConvenienceSupermarketsTotal stores

Space by store size (lsquo000 sq ft)

Argos and Habitat store numbers

1 5 Habitat stores 11 Habitat stores in Sainsburys

4

APPENDIX Interim Results 201920 - November 2019

ClosureBitterne West

Sainsburyrsquos investment programme201920

Q1

Supermarkets ConvenienceNew storesMilton Keynes Brooklands District CentBromley High StLeeds Wike Ridge LaneSalford Harbour CityCanterbury High St

ReplacementMayfair Stratton St

ClosuresMayfairWarren St

Q1Q1Q1Q2Q2

Q2

Q1Q2

5

APPENDIX Interim Results 201920 - November 2019

Retail margin

Retail sales (inc VAT inc fuel)(exc VAT inc fuel)

Retail underlying EBITDAR1

Retail underlying EBITDAR margin 2

at constant fuel pricesRetail underlying operating profit3

Retail underlying operating margin 4

at constant fuel prices

1656714808

10677272

4373030

1661214856

11147575

4873333

030342

30 bps28 bps10333 bps32 bps

1 Retail underlying operating profit before net rental income of pound6 million and underlying depreciation and amortisation of pound636 million2 Retail underlying EBITDAR divided by underlying retail sales excluding VAT3 Retail underlying earnings before interest tax and Sainsburyrsquos underlying share of post-tax profit from joint ventures4 Retail underlying operating profit divided by underlying retail sales excluding VAT

poundm H1201920

H1201819

Change

6

APPENDIX Interim Results 201920 - November 2019

H1201920

H1201819

Group retail

Return on capital employed 1

Net debt to EBITDAR (times)23

Fixed charge cover (times)2

Underlying tax rate Core retail capex sales5

713126

26515

743326

25715

poundm

1 ROCE Return is defined as a 52 week rolling underlying profit before interest and tax Capital employed is defined as group net assets2 Net debt of pound6778 million includes lease obligations under IFRS 16 and perpetual securities treated as debt divided by Group underlying EBITDAR of pound2171 million calculated for a 52-week period to 21 September 20193 Group underlying EBITDAR divided by rent (both capital and interest) and net finance costs where interest on perpetual securities is treated as an underlying finance costs4 52 weeks to 22nd September 2018 is not available due to the implementation of IFRS 16 Comparatives therefore reflect the 52 weeks to 9th March 20195 Includes retail sales inc vat inc fuel

4

4

7

APPENDIX Interim Results 201920 - November 2019

Plc Board

Kevin OrsquoByrneChief Financial Officer

Mike Coupe Group Chief Executive

Dame Susan Rice Senior Independent Director

Matt BrittinNon-Executive Director

Jo HarlowNon-Executive Director

Brian CassinNon-Executive Director

David KeensNon-Executive Director

Jean Tomlin Non-Executive Director

Martin Scicluna Chairman

8

APPENDIX Interim Results 201920 - November 2019

Plc Board

Mike Coupe Group Chief Executive Officer

Skills and experienceAppointed Group Chief Executive Officer on 9 July 2014 Mike has been a member of the Operating Board since October 2004 Mike has vast retail industry experience in trading strategy marketing digital and online as well as multi-site store experience He joined Sainsburyrsquos from Big Food Group where he was a board director of Big Food Group PLC and Managing Director of Iceland Food Stores He previously worked for both Asda and Tesco PLC where he served in a variety of senior management roles

Date of appointment 1 August 2007Mike has served as an Executive Director since 1 August 2007 and as Chief Executive Officer since 9 July 2014

Committee membershipCorporate Responsibility and Sustainability Committee

Kevin OrsquoByrne Chief Financial Officer

Skills and experienceKevin brings to the Board a wealth of retail and finance experience Kevin was previously Chief Executive Officer of Poundland Group Limited until December 2016 and held executive roles at Kingfisher plc from 2008 to 2015 including Divisional Director UK China and Turkey Chief Executive Officer of BampQ UK amp Ireland and Group Finance Director He was previously Group Finance Director of Dixons Retail plc and European Finance Director of Quaker Oats He was a Non-Executive Director of Land Securities Group PLC from 2008 to September 2017 where he was Chairman of the Audit Committee and Senior Independent Director

Date of appointment 9 January 2017

Other current rolesNon-Executive Director of Greene King plc

Skills and experienceMartin brings a breadth of experience and leadership in both executive and non-executive roles His previous roles include positions as the Chairman of Great Portland Estates plc Senior Independent Director and Chair of the Audit Committee of Worldpay Inc and Non-Executive Director and Chair of the Audit Committee of Lloyds Banking Group plc He was a partner at Deloitte LLP for 26 years serving as Chairman from 1995 to 2007 where his clients included Dixons WH Smith Alliance Unichem and Cadburyrsquos

Other current rolesChairman of RSA Insurance Group plc

Martin Scicluna Chairman

Date of appointment 1 November 2018 Martin joined the Board as Chairman Designate and Non-Executive Director on 1 November 2018 He was appointed as Chairman of the Board on 10 March 2019

Committee membershipChair of the Nomination Committee

Dame Susan Rice Senior Independent Director

Skills and experienceSusan has extensive experience as a Non-Executive Director as well as in retail banking financial services leadership and sustainability Her career in retail bankingis particularly relevant to our ownership ofSainsburyrsquos Bank Previously Susan was a member of the First Ministerrsquos Council of Economic Advisors Managing Director of Lloyds Banking Group Scotland and was previously Chief Executive and then Chairman of Lloyds TSB Scotland plc She has also held a range of other non-executive directorships including at the Bank of England and SSE plc

Committee membershipChair of the Remuneration Committee and a member of the Nomination Committee

Date of appointment 1 June 2013

Other current rolesChair of Scottish Water and Business Stream Chair of the Scottish Fiscal Commission Non-Executive Director of the North American Income Trust C Hoare and Co and Senior Independent Director of the North American Income Trust

9

Other current rolesNon-Executive Director and Chairman of the Audit Committee of Centrica plc

APPENDIX Interim Results 201920 - November 2019

Plc Board

Jean Tomlin Non-Executive Director

Skills and experienceJean has extensive experience and breadth of skills in human resources and corporate responsibility Jean was formerly Director of HR Workforce and Accreditation for The London OrganisingCommittee of the Olympic and Paralympic Games where she set the strategic direction to ensure the mobilisation of the combined 200000-strong workforce including paid staff volunteers and contractors which represented the recruitment and mobilisation of the largest peacetime workforce and set the industry standard for volunteering with the highly acclaimed Games She was previously Group HR Director at Marks and Spencer Group Plc HR Director and founder member of Egg plc and Sales amp Operations Director of Prudential Direct

Date of appointment 1 January 2013

Committee membershipAudit Committee Corporate Responsibility and Sustainability Committee and Nomination Committee

David Keens Non-Executive Director

Skills and experienceDavid has extensive retail experience and knowledge of consumer facing businesses together with his core skills in finance David was formerly Group Finance Director of next plc from 1991 to 2015 and their Group Treasurer from 1986 to 1991 Previous management experience includes nine years in the UK and overseas operations of multinational food manufacturer Nabisco and prior to that seven years in the accountancy profession

Date of appointment 29 April 2015

Committee membershipChair of the Audit Committee and a member of the Nomination Committee

Other current rolesIndependent Board member of Capri Holdings Limited Non-Executive Director of Hakluyt and Chief Executive Officer of Chanzo Limited

Other current rolesNon-Executive Director Senior Independent Director and Chair of the Audit Committee of Auto Trader Group plc

Matt BrittinNon-Executive Director

Skills and experienceMatt has extensive experience of running a high profile fast moving innovative digital business Since 2015 he has been responsible for Googlersquos business and operations in Europe the Middle East and Africa and hersquos been in leadership roles at Google since 2007 Prior to that Matt spent much of his career in media and marketing with particular interests in strategy commercial development and sales performance This included commercial and digital leadership roles in UK media

Date of appointment 27 January 2011

Committee membershipNomination Committee and Remuneration Committee

Other current rolesGooglersquos President ndash Europe Middle East and Africa and Director of The Media Trust

Brian Cassin Non-Executive Director

Skills and experienceBrian brings present day experience of running a FTSE40 group and of big data and analytics ndash topics of key importance to Sainsburyrsquos Brian joined Experian plc as Chief Financial Officer in April 2012 a post he held until his appointment as Chief Executive Officer in July 2014 Prior to this Brian spent his career in investment banking at Greenhill amp Co where he was Managing Director and Partner Brian has also held various roles at Baring Brothers International and at the London Stock Exchange

Date of appointment 1 April 2016

Committee membershipAudit Committee and Nomination Committee

Other current rolesChief Executive Officer of Experian plc

10

APPENDIX Interim Results 201920 - November 2019

Plc Board

Jo Harlow Non-Executive Director

Skills and experienceJo brings a wealth of experience in consumer-facing businesses and in the telecoms and technology industry bothin the UK and internationally Jo spent 12 years in a variety of senior management roles with Nokia and Microsoft Prior to this she spent eight years at PampG and 11 years at Reebok in senior sales and marketing positions in both Europe and the US

Date of appointment 11 September 2017

Committee membershipChair of the Corporate Responsibility and Sustainability Committee and member of the Nomination Committee and Remuneration Committee

Life PresidentLord Sainsbury of Preston Candover KG

Other current rolesNon-Executive Director of InterContinental Hotels plc Non-Executive Director of Halmaplc and Member of the Supervisory Board of Ceconomy AG

11

APPENDIX Interim Results 201920 - November 2019

Operating Board

Mike Coupe Group Chief Executive

Tim FallowfieldCompany Secretary amp Corporate Services Director

Kevin OrsquoByrne Chief Financial Officer

Jim BrownChief Executive Officer of Sainsburyrsquos Bank

Paul Mills-HicksFood Commercial Director

Angie RisleyGroup HR Director

Phil JordanGroup Chief InformationOfficer

Simon RobertsRetail and Operations Director

Clo MoriartyGroup Chief Digital Officer

12

APPENDIX Interim Results 201920 - November 2019

Operating Board

Mike Coupe Group Chief ExecutiveSee Appendix page 9

Kevin OrsquoByrneChief Financial OfficerSee Appendix page 9

Tim FallowfieldCompany Secretary amp Corporate Services Director

Date of appointment September 2004

Skills and experienceTim joined Sainsburyrsquos in 2001 as Company Secretary and joined the Operating Board in September 2004 In addition to his role as Company Secretary Tim is responsible for the Corporate Services Division comprising Legal Services Data Governance Safety Shareholder Services Insurance and Central Security He chairs the Group Safety Committee and the Data Governance Committee Tim joined Sainsburyrsquos from Exelplc the global logistics company now part of DHL where he was Company Secretary and General Counsel He began his career at the international law firm Clifford Chance and is a qualified solicitor Tim is Chairman of the Disability Confident Business Leaders Group which works with Government in shaping the disability employment agenda and in raising awareness of the benefits of employing disabled people

Jim BrownCEO of Sainsburyrsquos Bank

Skills and experienceJim joined Sainsburyrsquos Bank as CEO in June 2019 and is also a member of the Sainsburyrsquos Group Operating Board He has held a number of senior international Financial Services roles - most recently for RBS in the UK as CEO of Williams and Glyn and prior to that CEO of Ulster Bank in Northern Ireland and the Republic of Ireland Before moving to Ireland he was based in Hong Kong and was CEO Retail and Commercial Banking Asia and the Middle East for RBS and ABN AMRO He has also been a member of the RBS Group Management Committee ABN AMRO Executive Group ABN AMRO Global Consumer Leadership Team and the RBSBank of China Joint Steering Committee Earlier in his career he held a number of senior executive roles for Citibank in Asia and Australia and New Zealand Jim has also held various Board positions including at Ulster Bank Saudi Hollandi Bank The Royal Bank of Scotland (China) Co Ltd and RBS (Pakistan) Ltd He is also a past President of the Institute of Banking in Ireland He is currently a Certified Bank Director

Date of appointment August 2019

Paul Mills-HicksFood Commercial Director

Skills and experiencePaul joined the Operating Board in May 2014 as Food Commercial Director having spent over ten years at Sainsburyrsquos He was closely involved in the formation and execution of the lsquoMaking Sainsburyrsquos Great Againrsquo strategy Following this he held a variety of roles in commercial strategy and finance most recently as Business Unit Director for Grocery Prior to Sainsburyrsquos Paul was European Controller at Marks and Spencer Group PLC and a Director at UBS Warburg

Date of appointment May 2014

13

APPENDIX Interim Results 201920 - November 2019

Operating Board

Angie RisleyGroup HR Director

Skills and experienceAngie was appointed Group HR Director and a member of the Operating Board in January 2013 with responsibility for human resources Angie is also a Director of Sainsburyrsquos Bank plc Angie was most recently Non-Executive Director and Chairman of the Remuneration Committee of Serco plc and prior to this was Group HR Director of Lloyds Banking Group and an Executive Director of Whitbread PLC with responsibility for HR and Corporate Social Responsibility Angie is currently Non-Executive Director and Chair of the Remuneration Committee at Smith amp Nephew plc

Date of appointment January 2013

Phil JordanGroup Chief Information Officer

Skills and experiencePhil joined the Board in January 2018 and has brought a fresh globalperspective on technology to the Operating Board in addition to a wealth of experience in digital data and business transformation Prior to joining Sainsburyrsquos Phil had a long and successful track record in telecommunications Most recently he was Global Chief Information Officer at Telefonica overseeing Digital Transformation and Information Technology and prior to that was Chief Information Officer for Vodafone UKIreland Phil has worked as a Non-Executive Advisor on Technology in the Investment amp Retail Banking sector and is currently a Non-Executive Director of TalkTalk Telecom Group PLC and chairs its Cyber-Security Committee

Date of appointment January 2018

Simon RobertsRetail and Operations Director

Skills and experienceSimon joined Sainsburyrsquos and the Operating Board in July 2017 as Central Retail amp Operations Director responsible for Stores Central operation and Logistics In his previous role he was Executive Vice President of Walgreens Boots Alliance and President of Boots with responsibility for commercial and retail operations across the UK and Ireland Prior to Boots Simon was at Marks and Spencer Group PLC where he held operational and customer leadership roles across stores divisions and central operations Simon is also the Non-Executive Chairman at the Institute ofCustomer Service

Date of appointment July 2017

Clodagh MoriartyGroup Chief Digital Officer

Skills and experienceClodagh was appointed Group Chief Digital Officer in June 2018 Clodagh leads the delivery of a consistent and first-rate digital experience for customers across Sainsburyrsquos Argos and Sainsburyrsquos BankClodagh joined Sainsburyrsquos in 2010 from Bain amp Co management consultants where she had gained experience working on a broad range of projects across multiple sectors and countries Following two years as Head of Strategy at Sainsburyrsquosshe moved into Food Commercial as Category Manager for Meal Solutions and then became Head of Online Trading spanning Food General Merchandise and Clothing before being promoted to Director of Online in 2016 In this role Clodagh was instrumental in driving innovation within Groceries Online and launching new initiatives including SmartShop and Chop Chop

Date of appointment June 2018

14

APPENDIX Interim Results 201920 - November 2019

Supplementary financial details

3 Financial calendarQ3 trading statement(15 weeks to 4 January 2020)

Preliminary results(52 weeks to 7 March 2020)

8 January 2020

30 April 2020

1 Weighted average number of shares

The interim dividend datesOrdinary shares

Ex-dividend 14 November 2019Record 15 November 2019Payment 20 December 2019

H1 201920 22074m (24613m diluted)

H1 201819 21959m (24646m diluted) InterimFinalTotal

2 Dividend

201920

33p 31p79p

110p

201819

15

APPENDIX Interim Results 201920 - November 2019

Contacts

24

James CollinsHead of Investor RelationsTel + 44 (0) 20 7695 7112JamesCollinssainsburyscouk

Susie LynskeyInvestor Relations ManagerTel + 44 (0) 20 7695 0889SusieLynskeysainsburyscouk

Glyn DaviesInvestor Relations AssistantTel + 44 (0) 20 7695 0259GlynDaviessainsburyscouk

wwwj-sainsburycoukJ Sainsbury plc 33 Holborn London EC1N 2HT

Irene GalvanInvestor Relations AnalystTel + 44 (0) 20 7695 2762IreneGalvansainsburyscouk

  • Slide Number 1
  • Slide Number 2
  • Financial overview
  • Group performance overview
  • Retail sales
  • Sales performance versus market
  • Financial services
  • Financial services
  • Items excluded from underlying results
  • Retail capital expenditure
  • Pensions
  • Retail free cash flow
  • Balance sheet targets
  • Summary and Outlook
  • Slide Number 15
  • Key industry challenges
  • We will help our customers live well for less
  • Our strategy
  • Slide Number 19
  • Value brand investment
  • Lower prices on key volume lines
  • We continue to be less dependent on promotions
  • Improved grocery value
  • Slide Number 24
  • Category tier performance
  • Premium private label
  • Distinctive brands
  • Beauty Rollout
  • Our values make us different
  • Argos category and range focus
  • Clothing
  • Slide Number 32
  • Channels Supermarkets
  • Store investments driving customer satisfaction
  • Channels Convenience
  • Channels Groceries Online
  • Channels Argos
  • Slide Number 38
  • Product Quality Framework helps us fund investment
  • PQF cereals case study
  • BAU savings to offset cost inflation
  • Strategic cost transformation 5 year plan
  • Slide Number 43
  • Financial Services Priorities
  • Financial Services reshaping the portfolio
  • Financial Services key targets
  • Nectar
  • Slide Number 48
  • Digital
  • We will help our customers live well for less
  • Slide Number 51
  • Slide Number 52
  • Guidance for 201920
  • Retail sales
  • Sainsburyrsquos sales area and store numbers
  • Sainsburyrsquos store estate
  • Sainsburyrsquos investment programme
  • Retail margin
  • Group retail
  • Plc Board
  • Plc Board
  • Plc Board
  • Plc Board
  • Operating Board
  • Operating Board
  • Operating Board
  • Supplementary financial details
  • Contacts
Column1 201819
Grocery 19
GM 7
Clothing 1
To resize chart data range drag lower right corner of range
Grocery
GM
Clothing
Page 15: Interim Results 17/18 - Sainsbury's/media/Files/S... · 3 Interim Results 2019/20 - November 2019. Financial overview • First period reporting on an inc. IFRS 16 basis - Material

Mike CoupeChief Executive Officer

16 Interim Results 201920 - November 2019

Key industry challenges

DigitisationGrowth of the discounters

pound

Low to no market growth

17 Interim Results 201920 - November 2019

We will help our customers live well for less

Confident in the core Integrated customer offer

One multi brand multi channel business

Strong cash generation supporting investment dividend and allowing deleverage

Financial flexibility and resilience

Sustainable cost reduction covering cost inflation and funding investment in our competitive offer

18 Interim Results 201920 - November 2019

Our strategy

To help our customers live well for less

Metrics Colleague engagement Customer satisfaction Volume share Profitability Free cash flow ROCE

Purpose

Priorities

Provide a seamless customer

experience

6

Drive efficiency

to invest in the customer

offer

4

Make shopping

convenient supported by great service

3

Offer distinctive products and new

categories

2

Be competitive

on price

1

Grow connected

services

5

19 Interim Results 201920 - November 2019

Be competitive

on price

1

20 Interim Results 201920 - November 2019

Be competitive

on price

1

Value brand investment

Sainsburyrsquos Meat Fish amp Poultry Value Own Label1

Gains

Losses

Incremental Switching within Sainsburyrsquos

Dec 17 Oct 19

+2Sales

+4Volume

Bread Investing across Own Label Tiers120+ EPP SKUs launched in H1 200 by end 201920

Repackaged and NPD within Premium

New Owned Brand Replacing Basics

NPD within Core+ Responding in Growth Areas

Repackaged Core bySainsburyrsquos

New

New

Improved

Improved

1 Kantar 12 we 6 October 2019 ndash rolling 12 weeks switching within total Market MFP

21 Interim Results 201920 - November 2019

Be competitive

on price

1

Lower prices on key volume lines

In-Store Volume Returns Examples

Chicken Wings 1kg+12 Volume

pound170was pound210

pound050Only

White Pittas x6+15 Volume

Chestnut Mushrooms 250g+45 Volume

pound080Only

1 Pre wave 3 lockdown (started 24th March to 15th June 19) YoY 2 Last 6 weeks since wave 4 lockdown (started 28th August 19) YoY

-4

0

4

8

12

16

-6 -5 -4 -3 -2 -1 0 1 2 3 4 5 6

Change in volumes ()

Pre1 Post2

22 Interim Results 201920 - November 2019

Be competitive

on price

1

We continue to be less dependent on promotions

230 228

207 209

Sainsburyrsquos Promotional Participation

1819 1920 19201819

Morrisons

Sainsburyrsquos

Tesco

Asda

Spend on Deal1

Q1 Q2

1 Source Nielsen 4 weekly data to 21 September 2019

10

20

30

4040

30

20

10Sep Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep

2018 2019

H1 1920

H1 1920 AVERAGE

34 31

22 21

23 Interim Results 201920 - November 2019

Be competitive

on price

1

Improved grocery value

Base Price Index 2

-1

0

1

2

3

Grocery inflation (Kantar)1

-960bps

-550bps

Commodity VI 2

Aug 17 Jan 18 Jun 18 Nov 18 Apr 19 Oct 19

2004 2007 2010 2013 2016 2019

Morrisons

Sainsburyrsquos

Tesco

Asda

Total Market

Mar Apr May Jun Jul Aug Sep Oct2019

1 Kantar City Reads to Oct 20192 Sainsburyrsquos value index based on Brandview SKU matching data to Oct 2019

24 Interim Results 201920 - November 2019

Offer distinctive products and new

categories

2

25 Interim Results 201920 - November 2019

Offer distinctive products and new

categories

2

Category tier performance

YoY value share change by tier

12 weeks to September 2019

-03

01

-01

-18

52 weeks to March 2019

Branded

PremiumOwn Brand

Branded

StandardOwn Brand

EconomyOwn Brand

02

-08

-04

00PremiumOwn Brand

StandardOwn Brand

EconomyOwn Brand

Source Nielsen Panel Total FMCG Market Universe Total outlets 52wks data to 9 March 2019 and 12wks data to 21 Sept 2019

26 Interim Results 201920 - November 2019

Offer distinctive products and new

categories

2

Premium private label

Taste the Difference re-launch

bull Over 350 products new repackaged or reformulated

bull Premium ready meals growth now outperforming the market

41

25 2419

Sainsburys Morrisons Tesco Asda

Premium Own Label volume share

Source Nielsen Panel Total FMCG 28 weeks data to 21 September 2019 Premium Own Label share of sales by retailer

27 Interim Results 201920 - November 2019

Offer distinctive products and new

categories

2

Distinctive brands

bull 57 of customers have bought Distinctive Brands since launch

bull On track for pound100m incremental sales

bull 37 new brands in H1 across Fresh and Grocery

bull lsquoTaste of the Futurersquo bays launched in 70 stores- 67 incremental sales

Leon

bull 3 year exclusive partnership

bull 14 products launched

28 Interim Results 201920 - November 2019

Offer distinctive products and new

categories

2

Beauty Rollout

bull Now rolled out to over 60 stores- Sales up over 40

bull Customer numbers up 7

bull Spend per customer up 25

bull Beauty range doubled 1200 additional lines

bull Double digit growth differential against the market

29 Interim Results 201920 - November 2019

Offer distinctive products and new

categories

2

Our values make us different

bull Committed to reduce plastic packaging by 50 by 2025

bull First retailer to remove single use plastic produce and bakery bags from our stores

- Launching reusable bags in fruit and veg aisles

bull Investing in our loose produce offer

bull Removed black plastic trays from ready meals

bull Fresh water stands in cafeacutes for customers to refill bottles

UKrsquos first major retailer to make significant commitment to reduce plastic

30 Interim Results 201920 - November 2019

Offer distinctive products and new

categories

2

Argos category and range focus

bull Availability improvement- Argos master range reduced by c30 over 3 years- Eliminating duplication removing low value items- Better availability of key lines in store

bull Rebalancing into higher margin categories- Gaining share in Furniture1

- Higher quality lines introduced - Increase in weekend delivery slots - Changing customer perceptions

1 GfK Markets 6 months ended 31st August 2019

31 Interim Results 201920 - November 2019

Offer distinctive products and new

categories

2

Clothing

bull Strong market share gains

bull Tu online- Sales +52 - 800000+ new customers +31 YoY

bull Margin rate improvement- Better buying and markdown management

bull lsquoWork Itrsquo campaign - New seasonal high quality value-led work wear ranges

32 Interim Results 201920 - November 2019

Make shopping

convenient supported by great service

3

33 Interim Results 201920 - November 2019

Make shopping

convenient supported by great service

3

Channels Supermarkets

Investing in stores

bull Over 870000 sq ft space repurposed since FY 201415

bull Tailored targeted investment

bull Significant step-up in 201920- Investing in 450+ supermarkets- 172 delivered in H1

1617 1718 1819

Supermarkets Trading intensity1

1 Supermarkets inc GMampC and Argos stores in Sainsburyrsquos

34 Interim Results 201920 - November 2019

Make shopping

convenient supported by great service

3

Store investments driving customer satisfaction

Source Lettuce Know in-store programme Supermarkets only 4 weeks to 121019 YOY

Checkoutexperience

Smartshopbull 200+ handset stores

- average sales participation c15- best stores gt25

bull 160+ app-only (hybrid) stores

Self checkoutsbull 2600+ upgrades bull 10 improvement in speed

Availability of products

Connected colleaguesbull Technology driving efficiency

and availabilitybull Replenishment + stock apps

Core investment

Store fabric upgradesbull 70 stores in H1bull 250 by year end

Ease of Checkout Speed of Checkout

4861

26Availability of products

Overall satisfaction in core investment stores

14

35 Interim Results 201920 - November 2019

Make shopping

convenient supported by great service

3

Channels Convenience

bull 2 year capital light programme resetting range space and pricing

- 158 stores reset in H1- On track to deliver 200 in FY1920- Around 15 SKUs standard to each store

bull Upgraded Self Checkouts in 69 Convenience stores- Improved customer satisfaction - Ease of checkout up 72 YoY- Speed of checkout up 62 YoY

2nd

5th

Value for Money Spent1

1 Lettuce Know Competitor Benchmarking Survey Convenience July 2019 vs Feb 20192 Lettuce Know in-store survey Week 31 201920 Lettuce Know

Sources

Knowledge of colleagues

Speed of checkout

Friendliness of colleagues

Ease of checkout

Availability of colleagues

Customer satisfaction (total)

Q2 1819 Q4 1819 Q1 1920 Q2 1920Q3 18193 Lettuce Know Q2 1920

Improved perceptions vs competitors

Strong and improving customer satisfaction3

2nd

3rd

Variety of Items1

36 Interim Results 201920 - November 2019

Make shopping

convenient supported by great service

3

Channels Groceries Online

bull Sales growth 7

bull Same day delivery now covers nearly 60 of UK households

bull Groceries Online app accounts for over 20 of orders

bull Extended delivery slots

bull Bagless deliveries

500

600

700

800

900

H1201516

H1201617

H1201718

H1201819

H1201920

70

80

7269

70

Sales and YOY growth ratespoundm

37 Interim Results 201920 - November 2019

Make shopping

convenient supported by great service

3

Channels Argos

Strong Fast Track growth

bull Fast Track collection growth 14 YoY

bull Fast Track delivery growth 5 YoY

166

660

657

216

Old formatsDigital Stores

H1 201920

AtAcquisition

Digital store investments

bull 176 Digital conversions and 15 full store refreshes in H1

bull Majority of remaining stores to be converted to digital in H2

bull Pay Browse in 362 stores versus 162 at year end

0

20

40

60

80

100

Walk-in Check and Reserve Home DeliveryFast Track Click amp Collect Fast Track Home Delivery

0

20

40

60

80

100 Fast track15

201617 H1 201920

Fast track24

Walk-in43

Walk-in36

38 Interim Results 201920 - November 2019

Drive efficiency

to invest in the customer

offer

4

39 Interim Results 201920 - November 2019

Drive efficiency

to invest in the customer

offer

4

Product Quality Framework helps us fund investment

PQF activity to date covers

49of food volume

Improved Value Indexmore competitive

More distinctive range more reason to shop at Sainsburyrsquos

Reduced SKU countoperational efficiencies

Cash gross profit +35

Increased salesvolume intensityoperational efficiencies

40 Interim Results 201920 - November 2019

Drive efficiency

to invest in the customer

offer

4

PQF cereals case study

Improved Value Index gt100bpsmore competitive

More distinctive rangemore reason to shop at Sainsburyrsquos

Reduced SKU count -20operational efficiencies

Higher cash gross profit +2 YOY

Volumes +8 operational efficiencies

41 Interim Results 201920 - November 2019

Drive efficiency

to invest in the customer

offer

4

BAU savings to offset cost inflation

Manages inflationary pressures

BAU savingsH1 201920

Procurement GNFR

Retail Technology Efficiencies

Retail HRRetail

management structures

Shrink Reduction

42 Interim Results 201920 - November 2019

Drive efficiency

to invest in the customer

offer

4

Strategic cost transformation 5 year plan

Converge Tackle fixed cost

End to end reviews

Retail Operations Marketing and Commercial Operations

Other central support

Logistics and Supply Chain

Project A

Project C

Project D

Shared Services BPO

Property strategy

Project BGNFR procurement

Capital prioritisation

Technology Digital and Corporate Services

pound250-pound350m

pound150-pound250m

pound400-pound600mExecution underway In planning Opportunities identified

pound5bn addressable cost base

43 Interim Results 201920 - November 2019

Grow connected

services

5

44 Interim Results 201920 - November 2019

Grow connected

services

5

Financial Services Priorities

To be the provider of financial services for loyal Sainsburyrsquos and Argos customers

An agile capital and cost efficient provider of simple mobile-led financial services

Vision

Objective

Priorities Reshape Simplify Strengthen

45 Interim Results 201920 - November 2019

Grow connected

services

5

Current Customer Base

Customer Credit Risk Balance Sheet Earnings

Argos Storecards 22m Prime Near Prime

Credit Cards 09m Prime

Personal Loans 05m Prime

Mortgages 9K Exit

Total Lending

Deposits 03m

Insurances 05m Very Low Risk

Travel Money 266 Sites

ATMs 1890

Financial Services reshaping the portfolio

46 Interim Results 201920 - November 2019

Grow connected

services

5

Increase connectivity and value for Group

Stop mortgage acquisition review back book options

No capital input from the Group from now1

Costincome c503 within 5 years

Double UPBT double digit ROCE within 5 years

Upstream cash within 5 years2

Financial Services key targets

Transform the cost base

Improve returns

Financial services cash generative

Reduce risk profile to Group

Stop putting cash in to Financial Services

2

4

6

3

1

5

Focus on Sainsburyrsquos customer base

1 Subject to regulatory changes requirements2 Subject to regulatory approval3 On a Group contribution basis

47 Interim Results 201920 - November 2019

Grow connected

services

5

Nectar

bull Biggest loyalty programme in the UK

bull Over 18 million collectors

bull Most recognised loyalty brand in the UK

bull Launch of Nectar digital- 21 million app users- Increase in overall Nectar participation- Increased levels of personalisation- 138000 new Nectar customers- 1 app on launch weekend

bull Coalition strengthened with addition of Esso in June 2019

48 Interim Results 201920 - November 2019

Provide a seamless customer

experience

6

49 Interim Results 201920 - November 2019

Provide a seamless customer

experience

6

Digital

bull Groceries Online sales penetration of 8- App accounts for over 20 of orders

bull 21 million digital Nectar app users

bull 14 million Argos Financial Services app downloads

bull Smartshop rollout in over 350 stores

Groceries online

Chop Chop

SmartShop

Universaldiscovery

Seamlessfinancialservices

Singlebasket

50 Interim Results 201920 - November 2019

We will help our customers live well for less

Confident in the core Integrated customer offer

One multi brand multi channel business

Strong cash generation supporting investment dividend and allowing deleverage

Financial flexibility and resilience

Sustainable cost reduction covering cost inflation and funding investment in our competitive offer

QampA

APPENDIX Interim Results 201920 - November 2019

Appendices

APPENDIX Interim Results 201920 - November 2019

Guidance for 201920

1

Spacebull Expect to open 2 new Sainsburyrsquos supermarkets and up to 15 convenience storesbull Expect to open around 25 Argos stores in Sainsburyrsquos (of which 11 are

relocations) resulting in around 305 Argos stores in supermarketsbull Expect to close 2 supermarkets around 25 convenience stores and around 20

Argos stores in FY201920 as part of announced property closure programme of 10-15 supermarkets 30-40 convenience stores and 60-70 Argos stores

Financial Servicesbull Financial services underlying operating profit expected to be cpound45m including a

cpound10m benefit as a result of a change in transfer pricing between Argos and Argos Financial Services

bull Financial Services non-underlying costs are expected to be around pound30mbull No further capital injections into the Bank are expected following pound35m in H1 201920

Depreciation and amortisationbull Expect underlying retail depreciation and amortisation of around pound12bn

including cpound500m right of use asset depreciation

CostsOperating cost inflationbull Cost inflation between 2 and 3Cost savingsbull Continue to deliver cost savings to at least offset the impact of cost inflation

Finance costsbull Net finance costs of around pound405m including pound320m lease interest in

201920 following the introduction of IFRS 16

One-off itemsbull In 201920 cash outflows as a result of items excluded from

underlying results should not exceed pound100mbull Property strategy programme one-off costs expected to be

pound230m-pound270m of which cash costs are pound30-40m

Dividendbull Sainsburyrsquos plans to change the full year dividend policy to 19x cover by

underlying earnings (versus 20x previously) to offset the dilutive (non cash) impact of IFRS 16 on underlying earnings

Capital expenditurebull Retail capital expenditure to be around pound550mbull Retail capital expenditure is expected to be around pound550m-pound600m per

annum over the medium term

Net debtbull Net debt before fair value movements on derivatives to reduce by at

least pound300m

Tax ratebull Underlying tax rate to be between 25 and 26

APPENDIX Interim Results 201920 - November 2019

Retail sales

1 Sales including VAT excluding fuel

LFL sales growth1

(10)

Sales from net new space1

04

Total sales growth1

(06)

Supermarkets2

(07)

Convenience20

Groceries Online

70

Channels

(01)(25)

(12)

2 Supermarket sales include Argos SiS sales FY 1819 16

pound139bn

pound103bnGrocery

pound30bnGeneralMerchandise

pound488mClothing

2

Chart1

201819
194
66
1

Sheet1

APPENDIX Interim Results 201920 - November 2019

Sainsburyrsquos sales area and store numbersAs at 21 September 2019

Opening figures 201920New storesClosuresReplacement storesExtensionsRefurbishments downsizesClosing figures H1 201920

Area(lsquo000 sq ft) Number

21210 -

(20)--

(17)21173

608 -(1)---

607

Supermarkets Convenience

Opening figures 201920New storesClosuresReplacement storesExtensionsRefurbishments downsizesClosing figures H1 201920

Area(lsquo000 sq ft) Number

1934 12

(19)2 --

1929

820 5

(2)1 --

824

Area(lsquo000 sq ft) Number

Total

Opening figures 201920New storesClosuresReplacement storesExtensionsRefurbishments downsizesClosing figures H1 201920

23144 12

(39)2 -

(17)23102

1428 5

(3)1 --

1431

3

APPENDIX Interim Results 201920 - November 2019

Sainsburyrsquos store estateAs at 21 September 2019

Sq ftsales area

82446

870

40001 to60000

20001 to40000

10000 to20000

Under10000 Total

Over60000

0122122

0197197

0175175

06767

824607

1431

Argos storesArgos in SainsburyrsquosArgos in HomebaseOtherArgos total store numbers

Habitat1

Collection points

594281

8-

883

16317

As at21 Sept 2019

Disposalsclosures

Newstores

As at9 March 2019

17--8

-1

(7)-

(2)-

(9)

-(36)

588288

6-

88216

282

ConvenienceSupermarketsTotal stores

Number of stores

Sq ftsales area

1929350

2279

40001 to60000

20001 to40000

10000 to20000

Under10000 Total

Over60000

-18441844

-58185818

-85018501

-46604660

19292117323102

ConvenienceSupermarketsTotal stores

Space by store size (lsquo000 sq ft)

Argos and Habitat store numbers

1 5 Habitat stores 11 Habitat stores in Sainsburys

4

APPENDIX Interim Results 201920 - November 2019

ClosureBitterne West

Sainsburyrsquos investment programme201920

Q1

Supermarkets ConvenienceNew storesMilton Keynes Brooklands District CentBromley High StLeeds Wike Ridge LaneSalford Harbour CityCanterbury High St

ReplacementMayfair Stratton St

ClosuresMayfairWarren St

Q1Q1Q1Q2Q2

Q2

Q1Q2

5

APPENDIX Interim Results 201920 - November 2019

Retail margin

Retail sales (inc VAT inc fuel)(exc VAT inc fuel)

Retail underlying EBITDAR1

Retail underlying EBITDAR margin 2

at constant fuel pricesRetail underlying operating profit3

Retail underlying operating margin 4

at constant fuel prices

1656714808

10677272

4373030

1661214856

11147575

4873333

030342

30 bps28 bps10333 bps32 bps

1 Retail underlying operating profit before net rental income of pound6 million and underlying depreciation and amortisation of pound636 million2 Retail underlying EBITDAR divided by underlying retail sales excluding VAT3 Retail underlying earnings before interest tax and Sainsburyrsquos underlying share of post-tax profit from joint ventures4 Retail underlying operating profit divided by underlying retail sales excluding VAT

poundm H1201920

H1201819

Change

6

APPENDIX Interim Results 201920 - November 2019

H1201920

H1201819

Group retail

Return on capital employed 1

Net debt to EBITDAR (times)23

Fixed charge cover (times)2

Underlying tax rate Core retail capex sales5

713126

26515

743326

25715

poundm

1 ROCE Return is defined as a 52 week rolling underlying profit before interest and tax Capital employed is defined as group net assets2 Net debt of pound6778 million includes lease obligations under IFRS 16 and perpetual securities treated as debt divided by Group underlying EBITDAR of pound2171 million calculated for a 52-week period to 21 September 20193 Group underlying EBITDAR divided by rent (both capital and interest) and net finance costs where interest on perpetual securities is treated as an underlying finance costs4 52 weeks to 22nd September 2018 is not available due to the implementation of IFRS 16 Comparatives therefore reflect the 52 weeks to 9th March 20195 Includes retail sales inc vat inc fuel

4

4

7

APPENDIX Interim Results 201920 - November 2019

Plc Board

Kevin OrsquoByrneChief Financial Officer

Mike Coupe Group Chief Executive

Dame Susan Rice Senior Independent Director

Matt BrittinNon-Executive Director

Jo HarlowNon-Executive Director

Brian CassinNon-Executive Director

David KeensNon-Executive Director

Jean Tomlin Non-Executive Director

Martin Scicluna Chairman

8

APPENDIX Interim Results 201920 - November 2019

Plc Board

Mike Coupe Group Chief Executive Officer

Skills and experienceAppointed Group Chief Executive Officer on 9 July 2014 Mike has been a member of the Operating Board since October 2004 Mike has vast retail industry experience in trading strategy marketing digital and online as well as multi-site store experience He joined Sainsburyrsquos from Big Food Group where he was a board director of Big Food Group PLC and Managing Director of Iceland Food Stores He previously worked for both Asda and Tesco PLC where he served in a variety of senior management roles

Date of appointment 1 August 2007Mike has served as an Executive Director since 1 August 2007 and as Chief Executive Officer since 9 July 2014

Committee membershipCorporate Responsibility and Sustainability Committee

Kevin OrsquoByrne Chief Financial Officer

Skills and experienceKevin brings to the Board a wealth of retail and finance experience Kevin was previously Chief Executive Officer of Poundland Group Limited until December 2016 and held executive roles at Kingfisher plc from 2008 to 2015 including Divisional Director UK China and Turkey Chief Executive Officer of BampQ UK amp Ireland and Group Finance Director He was previously Group Finance Director of Dixons Retail plc and European Finance Director of Quaker Oats He was a Non-Executive Director of Land Securities Group PLC from 2008 to September 2017 where he was Chairman of the Audit Committee and Senior Independent Director

Date of appointment 9 January 2017

Other current rolesNon-Executive Director of Greene King plc

Skills and experienceMartin brings a breadth of experience and leadership in both executive and non-executive roles His previous roles include positions as the Chairman of Great Portland Estates plc Senior Independent Director and Chair of the Audit Committee of Worldpay Inc and Non-Executive Director and Chair of the Audit Committee of Lloyds Banking Group plc He was a partner at Deloitte LLP for 26 years serving as Chairman from 1995 to 2007 where his clients included Dixons WH Smith Alliance Unichem and Cadburyrsquos

Other current rolesChairman of RSA Insurance Group plc

Martin Scicluna Chairman

Date of appointment 1 November 2018 Martin joined the Board as Chairman Designate and Non-Executive Director on 1 November 2018 He was appointed as Chairman of the Board on 10 March 2019

Committee membershipChair of the Nomination Committee

Dame Susan Rice Senior Independent Director

Skills and experienceSusan has extensive experience as a Non-Executive Director as well as in retail banking financial services leadership and sustainability Her career in retail bankingis particularly relevant to our ownership ofSainsburyrsquos Bank Previously Susan was a member of the First Ministerrsquos Council of Economic Advisors Managing Director of Lloyds Banking Group Scotland and was previously Chief Executive and then Chairman of Lloyds TSB Scotland plc She has also held a range of other non-executive directorships including at the Bank of England and SSE plc

Committee membershipChair of the Remuneration Committee and a member of the Nomination Committee

Date of appointment 1 June 2013

Other current rolesChair of Scottish Water and Business Stream Chair of the Scottish Fiscal Commission Non-Executive Director of the North American Income Trust C Hoare and Co and Senior Independent Director of the North American Income Trust

9

Other current rolesNon-Executive Director and Chairman of the Audit Committee of Centrica plc

APPENDIX Interim Results 201920 - November 2019

Plc Board

Jean Tomlin Non-Executive Director

Skills and experienceJean has extensive experience and breadth of skills in human resources and corporate responsibility Jean was formerly Director of HR Workforce and Accreditation for The London OrganisingCommittee of the Olympic and Paralympic Games where she set the strategic direction to ensure the mobilisation of the combined 200000-strong workforce including paid staff volunteers and contractors which represented the recruitment and mobilisation of the largest peacetime workforce and set the industry standard for volunteering with the highly acclaimed Games She was previously Group HR Director at Marks and Spencer Group Plc HR Director and founder member of Egg plc and Sales amp Operations Director of Prudential Direct

Date of appointment 1 January 2013

Committee membershipAudit Committee Corporate Responsibility and Sustainability Committee and Nomination Committee

David Keens Non-Executive Director

Skills and experienceDavid has extensive retail experience and knowledge of consumer facing businesses together with his core skills in finance David was formerly Group Finance Director of next plc from 1991 to 2015 and their Group Treasurer from 1986 to 1991 Previous management experience includes nine years in the UK and overseas operations of multinational food manufacturer Nabisco and prior to that seven years in the accountancy profession

Date of appointment 29 April 2015

Committee membershipChair of the Audit Committee and a member of the Nomination Committee

Other current rolesIndependent Board member of Capri Holdings Limited Non-Executive Director of Hakluyt and Chief Executive Officer of Chanzo Limited

Other current rolesNon-Executive Director Senior Independent Director and Chair of the Audit Committee of Auto Trader Group plc

Matt BrittinNon-Executive Director

Skills and experienceMatt has extensive experience of running a high profile fast moving innovative digital business Since 2015 he has been responsible for Googlersquos business and operations in Europe the Middle East and Africa and hersquos been in leadership roles at Google since 2007 Prior to that Matt spent much of his career in media and marketing with particular interests in strategy commercial development and sales performance This included commercial and digital leadership roles in UK media

Date of appointment 27 January 2011

Committee membershipNomination Committee and Remuneration Committee

Other current rolesGooglersquos President ndash Europe Middle East and Africa and Director of The Media Trust

Brian Cassin Non-Executive Director

Skills and experienceBrian brings present day experience of running a FTSE40 group and of big data and analytics ndash topics of key importance to Sainsburyrsquos Brian joined Experian plc as Chief Financial Officer in April 2012 a post he held until his appointment as Chief Executive Officer in July 2014 Prior to this Brian spent his career in investment banking at Greenhill amp Co where he was Managing Director and Partner Brian has also held various roles at Baring Brothers International and at the London Stock Exchange

Date of appointment 1 April 2016

Committee membershipAudit Committee and Nomination Committee

Other current rolesChief Executive Officer of Experian plc

10

APPENDIX Interim Results 201920 - November 2019

Plc Board

Jo Harlow Non-Executive Director

Skills and experienceJo brings a wealth of experience in consumer-facing businesses and in the telecoms and technology industry bothin the UK and internationally Jo spent 12 years in a variety of senior management roles with Nokia and Microsoft Prior to this she spent eight years at PampG and 11 years at Reebok in senior sales and marketing positions in both Europe and the US

Date of appointment 11 September 2017

Committee membershipChair of the Corporate Responsibility and Sustainability Committee and member of the Nomination Committee and Remuneration Committee

Life PresidentLord Sainsbury of Preston Candover KG

Other current rolesNon-Executive Director of InterContinental Hotels plc Non-Executive Director of Halmaplc and Member of the Supervisory Board of Ceconomy AG

11

APPENDIX Interim Results 201920 - November 2019

Operating Board

Mike Coupe Group Chief Executive

Tim FallowfieldCompany Secretary amp Corporate Services Director

Kevin OrsquoByrne Chief Financial Officer

Jim BrownChief Executive Officer of Sainsburyrsquos Bank

Paul Mills-HicksFood Commercial Director

Angie RisleyGroup HR Director

Phil JordanGroup Chief InformationOfficer

Simon RobertsRetail and Operations Director

Clo MoriartyGroup Chief Digital Officer

12

APPENDIX Interim Results 201920 - November 2019

Operating Board

Mike Coupe Group Chief ExecutiveSee Appendix page 9

Kevin OrsquoByrneChief Financial OfficerSee Appendix page 9

Tim FallowfieldCompany Secretary amp Corporate Services Director

Date of appointment September 2004

Skills and experienceTim joined Sainsburyrsquos in 2001 as Company Secretary and joined the Operating Board in September 2004 In addition to his role as Company Secretary Tim is responsible for the Corporate Services Division comprising Legal Services Data Governance Safety Shareholder Services Insurance and Central Security He chairs the Group Safety Committee and the Data Governance Committee Tim joined Sainsburyrsquos from Exelplc the global logistics company now part of DHL where he was Company Secretary and General Counsel He began his career at the international law firm Clifford Chance and is a qualified solicitor Tim is Chairman of the Disability Confident Business Leaders Group which works with Government in shaping the disability employment agenda and in raising awareness of the benefits of employing disabled people

Jim BrownCEO of Sainsburyrsquos Bank

Skills and experienceJim joined Sainsburyrsquos Bank as CEO in June 2019 and is also a member of the Sainsburyrsquos Group Operating Board He has held a number of senior international Financial Services roles - most recently for RBS in the UK as CEO of Williams and Glyn and prior to that CEO of Ulster Bank in Northern Ireland and the Republic of Ireland Before moving to Ireland he was based in Hong Kong and was CEO Retail and Commercial Banking Asia and the Middle East for RBS and ABN AMRO He has also been a member of the RBS Group Management Committee ABN AMRO Executive Group ABN AMRO Global Consumer Leadership Team and the RBSBank of China Joint Steering Committee Earlier in his career he held a number of senior executive roles for Citibank in Asia and Australia and New Zealand Jim has also held various Board positions including at Ulster Bank Saudi Hollandi Bank The Royal Bank of Scotland (China) Co Ltd and RBS (Pakistan) Ltd He is also a past President of the Institute of Banking in Ireland He is currently a Certified Bank Director

Date of appointment August 2019

Paul Mills-HicksFood Commercial Director

Skills and experiencePaul joined the Operating Board in May 2014 as Food Commercial Director having spent over ten years at Sainsburyrsquos He was closely involved in the formation and execution of the lsquoMaking Sainsburyrsquos Great Againrsquo strategy Following this he held a variety of roles in commercial strategy and finance most recently as Business Unit Director for Grocery Prior to Sainsburyrsquos Paul was European Controller at Marks and Spencer Group PLC and a Director at UBS Warburg

Date of appointment May 2014

13

APPENDIX Interim Results 201920 - November 2019

Operating Board

Angie RisleyGroup HR Director

Skills and experienceAngie was appointed Group HR Director and a member of the Operating Board in January 2013 with responsibility for human resources Angie is also a Director of Sainsburyrsquos Bank plc Angie was most recently Non-Executive Director and Chairman of the Remuneration Committee of Serco plc and prior to this was Group HR Director of Lloyds Banking Group and an Executive Director of Whitbread PLC with responsibility for HR and Corporate Social Responsibility Angie is currently Non-Executive Director and Chair of the Remuneration Committee at Smith amp Nephew plc

Date of appointment January 2013

Phil JordanGroup Chief Information Officer

Skills and experiencePhil joined the Board in January 2018 and has brought a fresh globalperspective on technology to the Operating Board in addition to a wealth of experience in digital data and business transformation Prior to joining Sainsburyrsquos Phil had a long and successful track record in telecommunications Most recently he was Global Chief Information Officer at Telefonica overseeing Digital Transformation and Information Technology and prior to that was Chief Information Officer for Vodafone UKIreland Phil has worked as a Non-Executive Advisor on Technology in the Investment amp Retail Banking sector and is currently a Non-Executive Director of TalkTalk Telecom Group PLC and chairs its Cyber-Security Committee

Date of appointment January 2018

Simon RobertsRetail and Operations Director

Skills and experienceSimon joined Sainsburyrsquos and the Operating Board in July 2017 as Central Retail amp Operations Director responsible for Stores Central operation and Logistics In his previous role he was Executive Vice President of Walgreens Boots Alliance and President of Boots with responsibility for commercial and retail operations across the UK and Ireland Prior to Boots Simon was at Marks and Spencer Group PLC where he held operational and customer leadership roles across stores divisions and central operations Simon is also the Non-Executive Chairman at the Institute ofCustomer Service

Date of appointment July 2017

Clodagh MoriartyGroup Chief Digital Officer

Skills and experienceClodagh was appointed Group Chief Digital Officer in June 2018 Clodagh leads the delivery of a consistent and first-rate digital experience for customers across Sainsburyrsquos Argos and Sainsburyrsquos BankClodagh joined Sainsburyrsquos in 2010 from Bain amp Co management consultants where she had gained experience working on a broad range of projects across multiple sectors and countries Following two years as Head of Strategy at Sainsburyrsquosshe moved into Food Commercial as Category Manager for Meal Solutions and then became Head of Online Trading spanning Food General Merchandise and Clothing before being promoted to Director of Online in 2016 In this role Clodagh was instrumental in driving innovation within Groceries Online and launching new initiatives including SmartShop and Chop Chop

Date of appointment June 2018

14

APPENDIX Interim Results 201920 - November 2019

Supplementary financial details

3 Financial calendarQ3 trading statement(15 weeks to 4 January 2020)

Preliminary results(52 weeks to 7 March 2020)

8 January 2020

30 April 2020

1 Weighted average number of shares

The interim dividend datesOrdinary shares

Ex-dividend 14 November 2019Record 15 November 2019Payment 20 December 2019

H1 201920 22074m (24613m diluted)

H1 201819 21959m (24646m diluted) InterimFinalTotal

2 Dividend

201920

33p 31p79p

110p

201819

15

APPENDIX Interim Results 201920 - November 2019

Contacts

24

James CollinsHead of Investor RelationsTel + 44 (0) 20 7695 7112JamesCollinssainsburyscouk

Susie LynskeyInvestor Relations ManagerTel + 44 (0) 20 7695 0889SusieLynskeysainsburyscouk

Glyn DaviesInvestor Relations AssistantTel + 44 (0) 20 7695 0259GlynDaviessainsburyscouk

wwwj-sainsburycoukJ Sainsbury plc 33 Holborn London EC1N 2HT

Irene GalvanInvestor Relations AnalystTel + 44 (0) 20 7695 2762IreneGalvansainsburyscouk

  • Slide Number 1
  • Slide Number 2
  • Financial overview
  • Group performance overview
  • Retail sales
  • Sales performance versus market
  • Financial services
  • Financial services
  • Items excluded from underlying results
  • Retail capital expenditure
  • Pensions
  • Retail free cash flow
  • Balance sheet targets
  • Summary and Outlook
  • Slide Number 15
  • Key industry challenges
  • We will help our customers live well for less
  • Our strategy
  • Slide Number 19
  • Value brand investment
  • Lower prices on key volume lines
  • We continue to be less dependent on promotions
  • Improved grocery value
  • Slide Number 24
  • Category tier performance
  • Premium private label
  • Distinctive brands
  • Beauty Rollout
  • Our values make us different
  • Argos category and range focus
  • Clothing
  • Slide Number 32
  • Channels Supermarkets
  • Store investments driving customer satisfaction
  • Channels Convenience
  • Channels Groceries Online
  • Channels Argos
  • Slide Number 38
  • Product Quality Framework helps us fund investment
  • PQF cereals case study
  • BAU savings to offset cost inflation
  • Strategic cost transformation 5 year plan
  • Slide Number 43
  • Financial Services Priorities
  • Financial Services reshaping the portfolio
  • Financial Services key targets
  • Nectar
  • Slide Number 48
  • Digital
  • We will help our customers live well for less
  • Slide Number 51
  • Slide Number 52
  • Guidance for 201920
  • Retail sales
  • Sainsburyrsquos sales area and store numbers
  • Sainsburyrsquos store estate
  • Sainsburyrsquos investment programme
  • Retail margin
  • Group retail
  • Plc Board
  • Plc Board
  • Plc Board
  • Plc Board
  • Operating Board
  • Operating Board
  • Operating Board
  • Supplementary financial details
  • Contacts
Column1 201819
Grocery 19
GM 7
Clothing 1
To resize chart data range drag lower right corner of range
Grocery
GM
Clothing
Page 16: Interim Results 17/18 - Sainsbury's/media/Files/S... · 3 Interim Results 2019/20 - November 2019. Financial overview • First period reporting on an inc. IFRS 16 basis - Material

16 Interim Results 201920 - November 2019

Key industry challenges

DigitisationGrowth of the discounters

pound

Low to no market growth

17 Interim Results 201920 - November 2019

We will help our customers live well for less

Confident in the core Integrated customer offer

One multi brand multi channel business

Strong cash generation supporting investment dividend and allowing deleverage

Financial flexibility and resilience

Sustainable cost reduction covering cost inflation and funding investment in our competitive offer

18 Interim Results 201920 - November 2019

Our strategy

To help our customers live well for less

Metrics Colleague engagement Customer satisfaction Volume share Profitability Free cash flow ROCE

Purpose

Priorities

Provide a seamless customer

experience

6

Drive efficiency

to invest in the customer

offer

4

Make shopping

convenient supported by great service

3

Offer distinctive products and new

categories

2

Be competitive

on price

1

Grow connected

services

5

19 Interim Results 201920 - November 2019

Be competitive

on price

1

20 Interim Results 201920 - November 2019

Be competitive

on price

1

Value brand investment

Sainsburyrsquos Meat Fish amp Poultry Value Own Label1

Gains

Losses

Incremental Switching within Sainsburyrsquos

Dec 17 Oct 19

+2Sales

+4Volume

Bread Investing across Own Label Tiers120+ EPP SKUs launched in H1 200 by end 201920

Repackaged and NPD within Premium

New Owned Brand Replacing Basics

NPD within Core+ Responding in Growth Areas

Repackaged Core bySainsburyrsquos

New

New

Improved

Improved

1 Kantar 12 we 6 October 2019 ndash rolling 12 weeks switching within total Market MFP

21 Interim Results 201920 - November 2019

Be competitive

on price

1

Lower prices on key volume lines

In-Store Volume Returns Examples

Chicken Wings 1kg+12 Volume

pound170was pound210

pound050Only

White Pittas x6+15 Volume

Chestnut Mushrooms 250g+45 Volume

pound080Only

1 Pre wave 3 lockdown (started 24th March to 15th June 19) YoY 2 Last 6 weeks since wave 4 lockdown (started 28th August 19) YoY

-4

0

4

8

12

16

-6 -5 -4 -3 -2 -1 0 1 2 3 4 5 6

Change in volumes ()

Pre1 Post2

22 Interim Results 201920 - November 2019

Be competitive

on price

1

We continue to be less dependent on promotions

230 228

207 209

Sainsburyrsquos Promotional Participation

1819 1920 19201819

Morrisons

Sainsburyrsquos

Tesco

Asda

Spend on Deal1

Q1 Q2

1 Source Nielsen 4 weekly data to 21 September 2019

10

20

30

4040

30

20

10Sep Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep

2018 2019

H1 1920

H1 1920 AVERAGE

34 31

22 21

23 Interim Results 201920 - November 2019

Be competitive

on price

1

Improved grocery value

Base Price Index 2

-1

0

1

2

3

Grocery inflation (Kantar)1

-960bps

-550bps

Commodity VI 2

Aug 17 Jan 18 Jun 18 Nov 18 Apr 19 Oct 19

2004 2007 2010 2013 2016 2019

Morrisons

Sainsburyrsquos

Tesco

Asda

Total Market

Mar Apr May Jun Jul Aug Sep Oct2019

1 Kantar City Reads to Oct 20192 Sainsburyrsquos value index based on Brandview SKU matching data to Oct 2019

24 Interim Results 201920 - November 2019

Offer distinctive products and new

categories

2

25 Interim Results 201920 - November 2019

Offer distinctive products and new

categories

2

Category tier performance

YoY value share change by tier

12 weeks to September 2019

-03

01

-01

-18

52 weeks to March 2019

Branded

PremiumOwn Brand

Branded

StandardOwn Brand

EconomyOwn Brand

02

-08

-04

00PremiumOwn Brand

StandardOwn Brand

EconomyOwn Brand

Source Nielsen Panel Total FMCG Market Universe Total outlets 52wks data to 9 March 2019 and 12wks data to 21 Sept 2019

26 Interim Results 201920 - November 2019

Offer distinctive products and new

categories

2

Premium private label

Taste the Difference re-launch

bull Over 350 products new repackaged or reformulated

bull Premium ready meals growth now outperforming the market

41

25 2419

Sainsburys Morrisons Tesco Asda

Premium Own Label volume share

Source Nielsen Panel Total FMCG 28 weeks data to 21 September 2019 Premium Own Label share of sales by retailer

27 Interim Results 201920 - November 2019

Offer distinctive products and new

categories

2

Distinctive brands

bull 57 of customers have bought Distinctive Brands since launch

bull On track for pound100m incremental sales

bull 37 new brands in H1 across Fresh and Grocery

bull lsquoTaste of the Futurersquo bays launched in 70 stores- 67 incremental sales

Leon

bull 3 year exclusive partnership

bull 14 products launched

28 Interim Results 201920 - November 2019

Offer distinctive products and new

categories

2

Beauty Rollout

bull Now rolled out to over 60 stores- Sales up over 40

bull Customer numbers up 7

bull Spend per customer up 25

bull Beauty range doubled 1200 additional lines

bull Double digit growth differential against the market

29 Interim Results 201920 - November 2019

Offer distinctive products and new

categories

2

Our values make us different

bull Committed to reduce plastic packaging by 50 by 2025

bull First retailer to remove single use plastic produce and bakery bags from our stores

- Launching reusable bags in fruit and veg aisles

bull Investing in our loose produce offer

bull Removed black plastic trays from ready meals

bull Fresh water stands in cafeacutes for customers to refill bottles

UKrsquos first major retailer to make significant commitment to reduce plastic

30 Interim Results 201920 - November 2019

Offer distinctive products and new

categories

2

Argos category and range focus

bull Availability improvement- Argos master range reduced by c30 over 3 years- Eliminating duplication removing low value items- Better availability of key lines in store

bull Rebalancing into higher margin categories- Gaining share in Furniture1

- Higher quality lines introduced - Increase in weekend delivery slots - Changing customer perceptions

1 GfK Markets 6 months ended 31st August 2019

31 Interim Results 201920 - November 2019

Offer distinctive products and new

categories

2

Clothing

bull Strong market share gains

bull Tu online- Sales +52 - 800000+ new customers +31 YoY

bull Margin rate improvement- Better buying and markdown management

bull lsquoWork Itrsquo campaign - New seasonal high quality value-led work wear ranges

32 Interim Results 201920 - November 2019

Make shopping

convenient supported by great service

3

33 Interim Results 201920 - November 2019

Make shopping

convenient supported by great service

3

Channels Supermarkets

Investing in stores

bull Over 870000 sq ft space repurposed since FY 201415

bull Tailored targeted investment

bull Significant step-up in 201920- Investing in 450+ supermarkets- 172 delivered in H1

1617 1718 1819

Supermarkets Trading intensity1

1 Supermarkets inc GMampC and Argos stores in Sainsburyrsquos

34 Interim Results 201920 - November 2019

Make shopping

convenient supported by great service

3

Store investments driving customer satisfaction

Source Lettuce Know in-store programme Supermarkets only 4 weeks to 121019 YOY

Checkoutexperience

Smartshopbull 200+ handset stores

- average sales participation c15- best stores gt25

bull 160+ app-only (hybrid) stores

Self checkoutsbull 2600+ upgrades bull 10 improvement in speed

Availability of products

Connected colleaguesbull Technology driving efficiency

and availabilitybull Replenishment + stock apps

Core investment

Store fabric upgradesbull 70 stores in H1bull 250 by year end

Ease of Checkout Speed of Checkout

4861

26Availability of products

Overall satisfaction in core investment stores

14

35 Interim Results 201920 - November 2019

Make shopping

convenient supported by great service

3

Channels Convenience

bull 2 year capital light programme resetting range space and pricing

- 158 stores reset in H1- On track to deliver 200 in FY1920- Around 15 SKUs standard to each store

bull Upgraded Self Checkouts in 69 Convenience stores- Improved customer satisfaction - Ease of checkout up 72 YoY- Speed of checkout up 62 YoY

2nd

5th

Value for Money Spent1

1 Lettuce Know Competitor Benchmarking Survey Convenience July 2019 vs Feb 20192 Lettuce Know in-store survey Week 31 201920 Lettuce Know

Sources

Knowledge of colleagues

Speed of checkout

Friendliness of colleagues

Ease of checkout

Availability of colleagues

Customer satisfaction (total)

Q2 1819 Q4 1819 Q1 1920 Q2 1920Q3 18193 Lettuce Know Q2 1920

Improved perceptions vs competitors

Strong and improving customer satisfaction3

2nd

3rd

Variety of Items1

36 Interim Results 201920 - November 2019

Make shopping

convenient supported by great service

3

Channels Groceries Online

bull Sales growth 7

bull Same day delivery now covers nearly 60 of UK households

bull Groceries Online app accounts for over 20 of orders

bull Extended delivery slots

bull Bagless deliveries

500

600

700

800

900

H1201516

H1201617

H1201718

H1201819

H1201920

70

80

7269

70

Sales and YOY growth ratespoundm

37 Interim Results 201920 - November 2019

Make shopping

convenient supported by great service

3

Channels Argos

Strong Fast Track growth

bull Fast Track collection growth 14 YoY

bull Fast Track delivery growth 5 YoY

166

660

657

216

Old formatsDigital Stores

H1 201920

AtAcquisition

Digital store investments

bull 176 Digital conversions and 15 full store refreshes in H1

bull Majority of remaining stores to be converted to digital in H2

bull Pay Browse in 362 stores versus 162 at year end

0

20

40

60

80

100

Walk-in Check and Reserve Home DeliveryFast Track Click amp Collect Fast Track Home Delivery

0

20

40

60

80

100 Fast track15

201617 H1 201920

Fast track24

Walk-in43

Walk-in36

38 Interim Results 201920 - November 2019

Drive efficiency

to invest in the customer

offer

4

39 Interim Results 201920 - November 2019

Drive efficiency

to invest in the customer

offer

4

Product Quality Framework helps us fund investment

PQF activity to date covers

49of food volume

Improved Value Indexmore competitive

More distinctive range more reason to shop at Sainsburyrsquos

Reduced SKU countoperational efficiencies

Cash gross profit +35

Increased salesvolume intensityoperational efficiencies

40 Interim Results 201920 - November 2019

Drive efficiency

to invest in the customer

offer

4

PQF cereals case study

Improved Value Index gt100bpsmore competitive

More distinctive rangemore reason to shop at Sainsburyrsquos

Reduced SKU count -20operational efficiencies

Higher cash gross profit +2 YOY

Volumes +8 operational efficiencies

41 Interim Results 201920 - November 2019

Drive efficiency

to invest in the customer

offer

4

BAU savings to offset cost inflation

Manages inflationary pressures

BAU savingsH1 201920

Procurement GNFR

Retail Technology Efficiencies

Retail HRRetail

management structures

Shrink Reduction

42 Interim Results 201920 - November 2019

Drive efficiency

to invest in the customer

offer

4

Strategic cost transformation 5 year plan

Converge Tackle fixed cost

End to end reviews

Retail Operations Marketing and Commercial Operations

Other central support

Logistics and Supply Chain

Project A

Project C

Project D

Shared Services BPO

Property strategy

Project BGNFR procurement

Capital prioritisation

Technology Digital and Corporate Services

pound250-pound350m

pound150-pound250m

pound400-pound600mExecution underway In planning Opportunities identified

pound5bn addressable cost base

43 Interim Results 201920 - November 2019

Grow connected

services

5

44 Interim Results 201920 - November 2019

Grow connected

services

5

Financial Services Priorities

To be the provider of financial services for loyal Sainsburyrsquos and Argos customers

An agile capital and cost efficient provider of simple mobile-led financial services

Vision

Objective

Priorities Reshape Simplify Strengthen

45 Interim Results 201920 - November 2019

Grow connected

services

5

Current Customer Base

Customer Credit Risk Balance Sheet Earnings

Argos Storecards 22m Prime Near Prime

Credit Cards 09m Prime

Personal Loans 05m Prime

Mortgages 9K Exit

Total Lending

Deposits 03m

Insurances 05m Very Low Risk

Travel Money 266 Sites

ATMs 1890

Financial Services reshaping the portfolio

46 Interim Results 201920 - November 2019

Grow connected

services

5

Increase connectivity and value for Group

Stop mortgage acquisition review back book options

No capital input from the Group from now1

Costincome c503 within 5 years

Double UPBT double digit ROCE within 5 years

Upstream cash within 5 years2

Financial Services key targets

Transform the cost base

Improve returns

Financial services cash generative

Reduce risk profile to Group

Stop putting cash in to Financial Services

2

4

6

3

1

5

Focus on Sainsburyrsquos customer base

1 Subject to regulatory changes requirements2 Subject to regulatory approval3 On a Group contribution basis

47 Interim Results 201920 - November 2019

Grow connected

services

5

Nectar

bull Biggest loyalty programme in the UK

bull Over 18 million collectors

bull Most recognised loyalty brand in the UK

bull Launch of Nectar digital- 21 million app users- Increase in overall Nectar participation- Increased levels of personalisation- 138000 new Nectar customers- 1 app on launch weekend

bull Coalition strengthened with addition of Esso in June 2019

48 Interim Results 201920 - November 2019

Provide a seamless customer

experience

6

49 Interim Results 201920 - November 2019

Provide a seamless customer

experience

6

Digital

bull Groceries Online sales penetration of 8- App accounts for over 20 of orders

bull 21 million digital Nectar app users

bull 14 million Argos Financial Services app downloads

bull Smartshop rollout in over 350 stores

Groceries online

Chop Chop

SmartShop

Universaldiscovery

Seamlessfinancialservices

Singlebasket

50 Interim Results 201920 - November 2019

We will help our customers live well for less

Confident in the core Integrated customer offer

One multi brand multi channel business

Strong cash generation supporting investment dividend and allowing deleverage

Financial flexibility and resilience

Sustainable cost reduction covering cost inflation and funding investment in our competitive offer

QampA

APPENDIX Interim Results 201920 - November 2019

Appendices

APPENDIX Interim Results 201920 - November 2019

Guidance for 201920

1

Spacebull Expect to open 2 new Sainsburyrsquos supermarkets and up to 15 convenience storesbull Expect to open around 25 Argos stores in Sainsburyrsquos (of which 11 are

relocations) resulting in around 305 Argos stores in supermarketsbull Expect to close 2 supermarkets around 25 convenience stores and around 20

Argos stores in FY201920 as part of announced property closure programme of 10-15 supermarkets 30-40 convenience stores and 60-70 Argos stores

Financial Servicesbull Financial services underlying operating profit expected to be cpound45m including a

cpound10m benefit as a result of a change in transfer pricing between Argos and Argos Financial Services

bull Financial Services non-underlying costs are expected to be around pound30mbull No further capital injections into the Bank are expected following pound35m in H1 201920

Depreciation and amortisationbull Expect underlying retail depreciation and amortisation of around pound12bn

including cpound500m right of use asset depreciation

CostsOperating cost inflationbull Cost inflation between 2 and 3Cost savingsbull Continue to deliver cost savings to at least offset the impact of cost inflation

Finance costsbull Net finance costs of around pound405m including pound320m lease interest in

201920 following the introduction of IFRS 16

One-off itemsbull In 201920 cash outflows as a result of items excluded from

underlying results should not exceed pound100mbull Property strategy programme one-off costs expected to be

pound230m-pound270m of which cash costs are pound30-40m

Dividendbull Sainsburyrsquos plans to change the full year dividend policy to 19x cover by

underlying earnings (versus 20x previously) to offset the dilutive (non cash) impact of IFRS 16 on underlying earnings

Capital expenditurebull Retail capital expenditure to be around pound550mbull Retail capital expenditure is expected to be around pound550m-pound600m per

annum over the medium term

Net debtbull Net debt before fair value movements on derivatives to reduce by at

least pound300m

Tax ratebull Underlying tax rate to be between 25 and 26

APPENDIX Interim Results 201920 - November 2019

Retail sales

1 Sales including VAT excluding fuel

LFL sales growth1

(10)

Sales from net new space1

04

Total sales growth1

(06)

Supermarkets2

(07)

Convenience20

Groceries Online

70

Channels

(01)(25)

(12)

2 Supermarket sales include Argos SiS sales FY 1819 16

pound139bn

pound103bnGrocery

pound30bnGeneralMerchandise

pound488mClothing

2

Chart1

201819
194
66
1

Sheet1

APPENDIX Interim Results 201920 - November 2019

Sainsburyrsquos sales area and store numbersAs at 21 September 2019

Opening figures 201920New storesClosuresReplacement storesExtensionsRefurbishments downsizesClosing figures H1 201920

Area(lsquo000 sq ft) Number

21210 -

(20)--

(17)21173

608 -(1)---

607

Supermarkets Convenience

Opening figures 201920New storesClosuresReplacement storesExtensionsRefurbishments downsizesClosing figures H1 201920

Area(lsquo000 sq ft) Number

1934 12

(19)2 --

1929

820 5

(2)1 --

824

Area(lsquo000 sq ft) Number

Total

Opening figures 201920New storesClosuresReplacement storesExtensionsRefurbishments downsizesClosing figures H1 201920

23144 12

(39)2 -

(17)23102

1428 5

(3)1 --

1431

3

APPENDIX Interim Results 201920 - November 2019

Sainsburyrsquos store estateAs at 21 September 2019

Sq ftsales area

82446

870

40001 to60000

20001 to40000

10000 to20000

Under10000 Total

Over60000

0122122

0197197

0175175

06767

824607

1431

Argos storesArgos in SainsburyrsquosArgos in HomebaseOtherArgos total store numbers

Habitat1

Collection points

594281

8-

883

16317

As at21 Sept 2019

Disposalsclosures

Newstores

As at9 March 2019

17--8

-1

(7)-

(2)-

(9)

-(36)

588288

6-

88216

282

ConvenienceSupermarketsTotal stores

Number of stores

Sq ftsales area

1929350

2279

40001 to60000

20001 to40000

10000 to20000

Under10000 Total

Over60000

-18441844

-58185818

-85018501

-46604660

19292117323102

ConvenienceSupermarketsTotal stores

Space by store size (lsquo000 sq ft)

Argos and Habitat store numbers

1 5 Habitat stores 11 Habitat stores in Sainsburys

4

APPENDIX Interim Results 201920 - November 2019

ClosureBitterne West

Sainsburyrsquos investment programme201920

Q1

Supermarkets ConvenienceNew storesMilton Keynes Brooklands District CentBromley High StLeeds Wike Ridge LaneSalford Harbour CityCanterbury High St

ReplacementMayfair Stratton St

ClosuresMayfairWarren St

Q1Q1Q1Q2Q2

Q2

Q1Q2

5

APPENDIX Interim Results 201920 - November 2019

Retail margin

Retail sales (inc VAT inc fuel)(exc VAT inc fuel)

Retail underlying EBITDAR1

Retail underlying EBITDAR margin 2

at constant fuel pricesRetail underlying operating profit3

Retail underlying operating margin 4

at constant fuel prices

1656714808

10677272

4373030

1661214856

11147575

4873333

030342

30 bps28 bps10333 bps32 bps

1 Retail underlying operating profit before net rental income of pound6 million and underlying depreciation and amortisation of pound636 million2 Retail underlying EBITDAR divided by underlying retail sales excluding VAT3 Retail underlying earnings before interest tax and Sainsburyrsquos underlying share of post-tax profit from joint ventures4 Retail underlying operating profit divided by underlying retail sales excluding VAT

poundm H1201920

H1201819

Change

6

APPENDIX Interim Results 201920 - November 2019

H1201920

H1201819

Group retail

Return on capital employed 1

Net debt to EBITDAR (times)23

Fixed charge cover (times)2

Underlying tax rate Core retail capex sales5

713126

26515

743326

25715

poundm

1 ROCE Return is defined as a 52 week rolling underlying profit before interest and tax Capital employed is defined as group net assets2 Net debt of pound6778 million includes lease obligations under IFRS 16 and perpetual securities treated as debt divided by Group underlying EBITDAR of pound2171 million calculated for a 52-week period to 21 September 20193 Group underlying EBITDAR divided by rent (both capital and interest) and net finance costs where interest on perpetual securities is treated as an underlying finance costs4 52 weeks to 22nd September 2018 is not available due to the implementation of IFRS 16 Comparatives therefore reflect the 52 weeks to 9th March 20195 Includes retail sales inc vat inc fuel

4

4

7

APPENDIX Interim Results 201920 - November 2019

Plc Board

Kevin OrsquoByrneChief Financial Officer

Mike Coupe Group Chief Executive

Dame Susan Rice Senior Independent Director

Matt BrittinNon-Executive Director

Jo HarlowNon-Executive Director

Brian CassinNon-Executive Director

David KeensNon-Executive Director

Jean Tomlin Non-Executive Director

Martin Scicluna Chairman

8

APPENDIX Interim Results 201920 - November 2019

Plc Board

Mike Coupe Group Chief Executive Officer

Skills and experienceAppointed Group Chief Executive Officer on 9 July 2014 Mike has been a member of the Operating Board since October 2004 Mike has vast retail industry experience in trading strategy marketing digital and online as well as multi-site store experience He joined Sainsburyrsquos from Big Food Group where he was a board director of Big Food Group PLC and Managing Director of Iceland Food Stores He previously worked for both Asda and Tesco PLC where he served in a variety of senior management roles

Date of appointment 1 August 2007Mike has served as an Executive Director since 1 August 2007 and as Chief Executive Officer since 9 July 2014

Committee membershipCorporate Responsibility and Sustainability Committee

Kevin OrsquoByrne Chief Financial Officer

Skills and experienceKevin brings to the Board a wealth of retail and finance experience Kevin was previously Chief Executive Officer of Poundland Group Limited until December 2016 and held executive roles at Kingfisher plc from 2008 to 2015 including Divisional Director UK China and Turkey Chief Executive Officer of BampQ UK amp Ireland and Group Finance Director He was previously Group Finance Director of Dixons Retail plc and European Finance Director of Quaker Oats He was a Non-Executive Director of Land Securities Group PLC from 2008 to September 2017 where he was Chairman of the Audit Committee and Senior Independent Director

Date of appointment 9 January 2017

Other current rolesNon-Executive Director of Greene King plc

Skills and experienceMartin brings a breadth of experience and leadership in both executive and non-executive roles His previous roles include positions as the Chairman of Great Portland Estates plc Senior Independent Director and Chair of the Audit Committee of Worldpay Inc and Non-Executive Director and Chair of the Audit Committee of Lloyds Banking Group plc He was a partner at Deloitte LLP for 26 years serving as Chairman from 1995 to 2007 where his clients included Dixons WH Smith Alliance Unichem and Cadburyrsquos

Other current rolesChairman of RSA Insurance Group plc

Martin Scicluna Chairman

Date of appointment 1 November 2018 Martin joined the Board as Chairman Designate and Non-Executive Director on 1 November 2018 He was appointed as Chairman of the Board on 10 March 2019

Committee membershipChair of the Nomination Committee

Dame Susan Rice Senior Independent Director

Skills and experienceSusan has extensive experience as a Non-Executive Director as well as in retail banking financial services leadership and sustainability Her career in retail bankingis particularly relevant to our ownership ofSainsburyrsquos Bank Previously Susan was a member of the First Ministerrsquos Council of Economic Advisors Managing Director of Lloyds Banking Group Scotland and was previously Chief Executive and then Chairman of Lloyds TSB Scotland plc She has also held a range of other non-executive directorships including at the Bank of England and SSE plc

Committee membershipChair of the Remuneration Committee and a member of the Nomination Committee

Date of appointment 1 June 2013

Other current rolesChair of Scottish Water and Business Stream Chair of the Scottish Fiscal Commission Non-Executive Director of the North American Income Trust C Hoare and Co and Senior Independent Director of the North American Income Trust

9

Other current rolesNon-Executive Director and Chairman of the Audit Committee of Centrica plc

APPENDIX Interim Results 201920 - November 2019

Plc Board

Jean Tomlin Non-Executive Director

Skills and experienceJean has extensive experience and breadth of skills in human resources and corporate responsibility Jean was formerly Director of HR Workforce and Accreditation for The London OrganisingCommittee of the Olympic and Paralympic Games where she set the strategic direction to ensure the mobilisation of the combined 200000-strong workforce including paid staff volunteers and contractors which represented the recruitment and mobilisation of the largest peacetime workforce and set the industry standard for volunteering with the highly acclaimed Games She was previously Group HR Director at Marks and Spencer Group Plc HR Director and founder member of Egg plc and Sales amp Operations Director of Prudential Direct

Date of appointment 1 January 2013

Committee membershipAudit Committee Corporate Responsibility and Sustainability Committee and Nomination Committee

David Keens Non-Executive Director

Skills and experienceDavid has extensive retail experience and knowledge of consumer facing businesses together with his core skills in finance David was formerly Group Finance Director of next plc from 1991 to 2015 and their Group Treasurer from 1986 to 1991 Previous management experience includes nine years in the UK and overseas operations of multinational food manufacturer Nabisco and prior to that seven years in the accountancy profession

Date of appointment 29 April 2015

Committee membershipChair of the Audit Committee and a member of the Nomination Committee

Other current rolesIndependent Board member of Capri Holdings Limited Non-Executive Director of Hakluyt and Chief Executive Officer of Chanzo Limited

Other current rolesNon-Executive Director Senior Independent Director and Chair of the Audit Committee of Auto Trader Group plc

Matt BrittinNon-Executive Director

Skills and experienceMatt has extensive experience of running a high profile fast moving innovative digital business Since 2015 he has been responsible for Googlersquos business and operations in Europe the Middle East and Africa and hersquos been in leadership roles at Google since 2007 Prior to that Matt spent much of his career in media and marketing with particular interests in strategy commercial development and sales performance This included commercial and digital leadership roles in UK media

Date of appointment 27 January 2011

Committee membershipNomination Committee and Remuneration Committee

Other current rolesGooglersquos President ndash Europe Middle East and Africa and Director of The Media Trust

Brian Cassin Non-Executive Director

Skills and experienceBrian brings present day experience of running a FTSE40 group and of big data and analytics ndash topics of key importance to Sainsburyrsquos Brian joined Experian plc as Chief Financial Officer in April 2012 a post he held until his appointment as Chief Executive Officer in July 2014 Prior to this Brian spent his career in investment banking at Greenhill amp Co where he was Managing Director and Partner Brian has also held various roles at Baring Brothers International and at the London Stock Exchange

Date of appointment 1 April 2016

Committee membershipAudit Committee and Nomination Committee

Other current rolesChief Executive Officer of Experian plc

10

APPENDIX Interim Results 201920 - November 2019

Plc Board

Jo Harlow Non-Executive Director

Skills and experienceJo brings a wealth of experience in consumer-facing businesses and in the telecoms and technology industry bothin the UK and internationally Jo spent 12 years in a variety of senior management roles with Nokia and Microsoft Prior to this she spent eight years at PampG and 11 years at Reebok in senior sales and marketing positions in both Europe and the US

Date of appointment 11 September 2017

Committee membershipChair of the Corporate Responsibility and Sustainability Committee and member of the Nomination Committee and Remuneration Committee

Life PresidentLord Sainsbury of Preston Candover KG

Other current rolesNon-Executive Director of InterContinental Hotels plc Non-Executive Director of Halmaplc and Member of the Supervisory Board of Ceconomy AG

11

APPENDIX Interim Results 201920 - November 2019

Operating Board

Mike Coupe Group Chief Executive

Tim FallowfieldCompany Secretary amp Corporate Services Director

Kevin OrsquoByrne Chief Financial Officer

Jim BrownChief Executive Officer of Sainsburyrsquos Bank

Paul Mills-HicksFood Commercial Director

Angie RisleyGroup HR Director

Phil JordanGroup Chief InformationOfficer

Simon RobertsRetail and Operations Director

Clo MoriartyGroup Chief Digital Officer

12

APPENDIX Interim Results 201920 - November 2019

Operating Board

Mike Coupe Group Chief ExecutiveSee Appendix page 9

Kevin OrsquoByrneChief Financial OfficerSee Appendix page 9

Tim FallowfieldCompany Secretary amp Corporate Services Director

Date of appointment September 2004

Skills and experienceTim joined Sainsburyrsquos in 2001 as Company Secretary and joined the Operating Board in September 2004 In addition to his role as Company Secretary Tim is responsible for the Corporate Services Division comprising Legal Services Data Governance Safety Shareholder Services Insurance and Central Security He chairs the Group Safety Committee and the Data Governance Committee Tim joined Sainsburyrsquos from Exelplc the global logistics company now part of DHL where he was Company Secretary and General Counsel He began his career at the international law firm Clifford Chance and is a qualified solicitor Tim is Chairman of the Disability Confident Business Leaders Group which works with Government in shaping the disability employment agenda and in raising awareness of the benefits of employing disabled people

Jim BrownCEO of Sainsburyrsquos Bank

Skills and experienceJim joined Sainsburyrsquos Bank as CEO in June 2019 and is also a member of the Sainsburyrsquos Group Operating Board He has held a number of senior international Financial Services roles - most recently for RBS in the UK as CEO of Williams and Glyn and prior to that CEO of Ulster Bank in Northern Ireland and the Republic of Ireland Before moving to Ireland he was based in Hong Kong and was CEO Retail and Commercial Banking Asia and the Middle East for RBS and ABN AMRO He has also been a member of the RBS Group Management Committee ABN AMRO Executive Group ABN AMRO Global Consumer Leadership Team and the RBSBank of China Joint Steering Committee Earlier in his career he held a number of senior executive roles for Citibank in Asia and Australia and New Zealand Jim has also held various Board positions including at Ulster Bank Saudi Hollandi Bank The Royal Bank of Scotland (China) Co Ltd and RBS (Pakistan) Ltd He is also a past President of the Institute of Banking in Ireland He is currently a Certified Bank Director

Date of appointment August 2019

Paul Mills-HicksFood Commercial Director

Skills and experiencePaul joined the Operating Board in May 2014 as Food Commercial Director having spent over ten years at Sainsburyrsquos He was closely involved in the formation and execution of the lsquoMaking Sainsburyrsquos Great Againrsquo strategy Following this he held a variety of roles in commercial strategy and finance most recently as Business Unit Director for Grocery Prior to Sainsburyrsquos Paul was European Controller at Marks and Spencer Group PLC and a Director at UBS Warburg

Date of appointment May 2014

13

APPENDIX Interim Results 201920 - November 2019

Operating Board

Angie RisleyGroup HR Director

Skills and experienceAngie was appointed Group HR Director and a member of the Operating Board in January 2013 with responsibility for human resources Angie is also a Director of Sainsburyrsquos Bank plc Angie was most recently Non-Executive Director and Chairman of the Remuneration Committee of Serco plc and prior to this was Group HR Director of Lloyds Banking Group and an Executive Director of Whitbread PLC with responsibility for HR and Corporate Social Responsibility Angie is currently Non-Executive Director and Chair of the Remuneration Committee at Smith amp Nephew plc

Date of appointment January 2013

Phil JordanGroup Chief Information Officer

Skills and experiencePhil joined the Board in January 2018 and has brought a fresh globalperspective on technology to the Operating Board in addition to a wealth of experience in digital data and business transformation Prior to joining Sainsburyrsquos Phil had a long and successful track record in telecommunications Most recently he was Global Chief Information Officer at Telefonica overseeing Digital Transformation and Information Technology and prior to that was Chief Information Officer for Vodafone UKIreland Phil has worked as a Non-Executive Advisor on Technology in the Investment amp Retail Banking sector and is currently a Non-Executive Director of TalkTalk Telecom Group PLC and chairs its Cyber-Security Committee

Date of appointment January 2018

Simon RobertsRetail and Operations Director

Skills and experienceSimon joined Sainsburyrsquos and the Operating Board in July 2017 as Central Retail amp Operations Director responsible for Stores Central operation and Logistics In his previous role he was Executive Vice President of Walgreens Boots Alliance and President of Boots with responsibility for commercial and retail operations across the UK and Ireland Prior to Boots Simon was at Marks and Spencer Group PLC where he held operational and customer leadership roles across stores divisions and central operations Simon is also the Non-Executive Chairman at the Institute ofCustomer Service

Date of appointment July 2017

Clodagh MoriartyGroup Chief Digital Officer

Skills and experienceClodagh was appointed Group Chief Digital Officer in June 2018 Clodagh leads the delivery of a consistent and first-rate digital experience for customers across Sainsburyrsquos Argos and Sainsburyrsquos BankClodagh joined Sainsburyrsquos in 2010 from Bain amp Co management consultants where she had gained experience working on a broad range of projects across multiple sectors and countries Following two years as Head of Strategy at Sainsburyrsquosshe moved into Food Commercial as Category Manager for Meal Solutions and then became Head of Online Trading spanning Food General Merchandise and Clothing before being promoted to Director of Online in 2016 In this role Clodagh was instrumental in driving innovation within Groceries Online and launching new initiatives including SmartShop and Chop Chop

Date of appointment June 2018

14

APPENDIX Interim Results 201920 - November 2019

Supplementary financial details

3 Financial calendarQ3 trading statement(15 weeks to 4 January 2020)

Preliminary results(52 weeks to 7 March 2020)

8 January 2020

30 April 2020

1 Weighted average number of shares

The interim dividend datesOrdinary shares

Ex-dividend 14 November 2019Record 15 November 2019Payment 20 December 2019

H1 201920 22074m (24613m diluted)

H1 201819 21959m (24646m diluted) InterimFinalTotal

2 Dividend

201920

33p 31p79p

110p

201819

15

APPENDIX Interim Results 201920 - November 2019

Contacts

24

James CollinsHead of Investor RelationsTel + 44 (0) 20 7695 7112JamesCollinssainsburyscouk

Susie LynskeyInvestor Relations ManagerTel + 44 (0) 20 7695 0889SusieLynskeysainsburyscouk

Glyn DaviesInvestor Relations AssistantTel + 44 (0) 20 7695 0259GlynDaviessainsburyscouk

wwwj-sainsburycoukJ Sainsbury plc 33 Holborn London EC1N 2HT

Irene GalvanInvestor Relations AnalystTel + 44 (0) 20 7695 2762IreneGalvansainsburyscouk

  • Slide Number 1
  • Slide Number 2
  • Financial overview
  • Group performance overview
  • Retail sales
  • Sales performance versus market
  • Financial services
  • Financial services
  • Items excluded from underlying results
  • Retail capital expenditure
  • Pensions
  • Retail free cash flow
  • Balance sheet targets
  • Summary and Outlook
  • Slide Number 15
  • Key industry challenges
  • We will help our customers live well for less
  • Our strategy
  • Slide Number 19
  • Value brand investment
  • Lower prices on key volume lines
  • We continue to be less dependent on promotions
  • Improved grocery value
  • Slide Number 24
  • Category tier performance
  • Premium private label
  • Distinctive brands
  • Beauty Rollout
  • Our values make us different
  • Argos category and range focus
  • Clothing
  • Slide Number 32
  • Channels Supermarkets
  • Store investments driving customer satisfaction
  • Channels Convenience
  • Channels Groceries Online
  • Channels Argos
  • Slide Number 38
  • Product Quality Framework helps us fund investment
  • PQF cereals case study
  • BAU savings to offset cost inflation
  • Strategic cost transformation 5 year plan
  • Slide Number 43
  • Financial Services Priorities
  • Financial Services reshaping the portfolio
  • Financial Services key targets
  • Nectar
  • Slide Number 48
  • Digital
  • We will help our customers live well for less
  • Slide Number 51
  • Slide Number 52
  • Guidance for 201920
  • Retail sales
  • Sainsburyrsquos sales area and store numbers
  • Sainsburyrsquos store estate
  • Sainsburyrsquos investment programme
  • Retail margin
  • Group retail
  • Plc Board
  • Plc Board
  • Plc Board
  • Plc Board
  • Operating Board
  • Operating Board
  • Operating Board
  • Supplementary financial details
  • Contacts
Column1 201819
Grocery 19
GM 7
Clothing 1
To resize chart data range drag lower right corner of range
Grocery
GM
Clothing
Page 17: Interim Results 17/18 - Sainsbury's/media/Files/S... · 3 Interim Results 2019/20 - November 2019. Financial overview • First period reporting on an inc. IFRS 16 basis - Material

17 Interim Results 201920 - November 2019

We will help our customers live well for less

Confident in the core Integrated customer offer

One multi brand multi channel business

Strong cash generation supporting investment dividend and allowing deleverage

Financial flexibility and resilience

Sustainable cost reduction covering cost inflation and funding investment in our competitive offer

18 Interim Results 201920 - November 2019

Our strategy

To help our customers live well for less

Metrics Colleague engagement Customer satisfaction Volume share Profitability Free cash flow ROCE

Purpose

Priorities

Provide a seamless customer

experience

6

Drive efficiency

to invest in the customer

offer

4

Make shopping

convenient supported by great service

3

Offer distinctive products and new

categories

2

Be competitive

on price

1

Grow connected

services

5

19 Interim Results 201920 - November 2019

Be competitive

on price

1

20 Interim Results 201920 - November 2019

Be competitive

on price

1

Value brand investment

Sainsburyrsquos Meat Fish amp Poultry Value Own Label1

Gains

Losses

Incremental Switching within Sainsburyrsquos

Dec 17 Oct 19

+2Sales

+4Volume

Bread Investing across Own Label Tiers120+ EPP SKUs launched in H1 200 by end 201920

Repackaged and NPD within Premium

New Owned Brand Replacing Basics

NPD within Core+ Responding in Growth Areas

Repackaged Core bySainsburyrsquos

New

New

Improved

Improved

1 Kantar 12 we 6 October 2019 ndash rolling 12 weeks switching within total Market MFP

21 Interim Results 201920 - November 2019

Be competitive

on price

1

Lower prices on key volume lines

In-Store Volume Returns Examples

Chicken Wings 1kg+12 Volume

pound170was pound210

pound050Only

White Pittas x6+15 Volume

Chestnut Mushrooms 250g+45 Volume

pound080Only

1 Pre wave 3 lockdown (started 24th March to 15th June 19) YoY 2 Last 6 weeks since wave 4 lockdown (started 28th August 19) YoY

-4

0

4

8

12

16

-6 -5 -4 -3 -2 -1 0 1 2 3 4 5 6

Change in volumes ()

Pre1 Post2

22 Interim Results 201920 - November 2019

Be competitive

on price

1

We continue to be less dependent on promotions

230 228

207 209

Sainsburyrsquos Promotional Participation

1819 1920 19201819

Morrisons

Sainsburyrsquos

Tesco

Asda

Spend on Deal1

Q1 Q2

1 Source Nielsen 4 weekly data to 21 September 2019

10

20

30

4040

30

20

10Sep Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep

2018 2019

H1 1920

H1 1920 AVERAGE

34 31

22 21

23 Interim Results 201920 - November 2019

Be competitive

on price

1

Improved grocery value

Base Price Index 2

-1

0

1

2

3

Grocery inflation (Kantar)1

-960bps

-550bps

Commodity VI 2

Aug 17 Jan 18 Jun 18 Nov 18 Apr 19 Oct 19

2004 2007 2010 2013 2016 2019

Morrisons

Sainsburyrsquos

Tesco

Asda

Total Market

Mar Apr May Jun Jul Aug Sep Oct2019

1 Kantar City Reads to Oct 20192 Sainsburyrsquos value index based on Brandview SKU matching data to Oct 2019

24 Interim Results 201920 - November 2019

Offer distinctive products and new

categories

2

25 Interim Results 201920 - November 2019

Offer distinctive products and new

categories

2

Category tier performance

YoY value share change by tier

12 weeks to September 2019

-03

01

-01

-18

52 weeks to March 2019

Branded

PremiumOwn Brand

Branded

StandardOwn Brand

EconomyOwn Brand

02

-08

-04

00PremiumOwn Brand

StandardOwn Brand

EconomyOwn Brand

Source Nielsen Panel Total FMCG Market Universe Total outlets 52wks data to 9 March 2019 and 12wks data to 21 Sept 2019

26 Interim Results 201920 - November 2019

Offer distinctive products and new

categories

2

Premium private label

Taste the Difference re-launch

bull Over 350 products new repackaged or reformulated

bull Premium ready meals growth now outperforming the market

41

25 2419

Sainsburys Morrisons Tesco Asda

Premium Own Label volume share

Source Nielsen Panel Total FMCG 28 weeks data to 21 September 2019 Premium Own Label share of sales by retailer

27 Interim Results 201920 - November 2019

Offer distinctive products and new

categories

2

Distinctive brands

bull 57 of customers have bought Distinctive Brands since launch

bull On track for pound100m incremental sales

bull 37 new brands in H1 across Fresh and Grocery

bull lsquoTaste of the Futurersquo bays launched in 70 stores- 67 incremental sales

Leon

bull 3 year exclusive partnership

bull 14 products launched

28 Interim Results 201920 - November 2019

Offer distinctive products and new

categories

2

Beauty Rollout

bull Now rolled out to over 60 stores- Sales up over 40

bull Customer numbers up 7

bull Spend per customer up 25

bull Beauty range doubled 1200 additional lines

bull Double digit growth differential against the market

29 Interim Results 201920 - November 2019

Offer distinctive products and new

categories

2

Our values make us different

bull Committed to reduce plastic packaging by 50 by 2025

bull First retailer to remove single use plastic produce and bakery bags from our stores

- Launching reusable bags in fruit and veg aisles

bull Investing in our loose produce offer

bull Removed black plastic trays from ready meals

bull Fresh water stands in cafeacutes for customers to refill bottles

UKrsquos first major retailer to make significant commitment to reduce plastic

30 Interim Results 201920 - November 2019

Offer distinctive products and new

categories

2

Argos category and range focus

bull Availability improvement- Argos master range reduced by c30 over 3 years- Eliminating duplication removing low value items- Better availability of key lines in store

bull Rebalancing into higher margin categories- Gaining share in Furniture1

- Higher quality lines introduced - Increase in weekend delivery slots - Changing customer perceptions

1 GfK Markets 6 months ended 31st August 2019

31 Interim Results 201920 - November 2019

Offer distinctive products and new

categories

2

Clothing

bull Strong market share gains

bull Tu online- Sales +52 - 800000+ new customers +31 YoY

bull Margin rate improvement- Better buying and markdown management

bull lsquoWork Itrsquo campaign - New seasonal high quality value-led work wear ranges

32 Interim Results 201920 - November 2019

Make shopping

convenient supported by great service

3

33 Interim Results 201920 - November 2019

Make shopping

convenient supported by great service

3

Channels Supermarkets

Investing in stores

bull Over 870000 sq ft space repurposed since FY 201415

bull Tailored targeted investment

bull Significant step-up in 201920- Investing in 450+ supermarkets- 172 delivered in H1

1617 1718 1819

Supermarkets Trading intensity1

1 Supermarkets inc GMampC and Argos stores in Sainsburyrsquos

34 Interim Results 201920 - November 2019

Make shopping

convenient supported by great service

3

Store investments driving customer satisfaction

Source Lettuce Know in-store programme Supermarkets only 4 weeks to 121019 YOY

Checkoutexperience

Smartshopbull 200+ handset stores

- average sales participation c15- best stores gt25

bull 160+ app-only (hybrid) stores

Self checkoutsbull 2600+ upgrades bull 10 improvement in speed

Availability of products

Connected colleaguesbull Technology driving efficiency

and availabilitybull Replenishment + stock apps

Core investment

Store fabric upgradesbull 70 stores in H1bull 250 by year end

Ease of Checkout Speed of Checkout

4861

26Availability of products

Overall satisfaction in core investment stores

14

35 Interim Results 201920 - November 2019

Make shopping

convenient supported by great service

3

Channels Convenience

bull 2 year capital light programme resetting range space and pricing

- 158 stores reset in H1- On track to deliver 200 in FY1920- Around 15 SKUs standard to each store

bull Upgraded Self Checkouts in 69 Convenience stores- Improved customer satisfaction - Ease of checkout up 72 YoY- Speed of checkout up 62 YoY

2nd

5th

Value for Money Spent1

1 Lettuce Know Competitor Benchmarking Survey Convenience July 2019 vs Feb 20192 Lettuce Know in-store survey Week 31 201920 Lettuce Know

Sources

Knowledge of colleagues

Speed of checkout

Friendliness of colleagues

Ease of checkout

Availability of colleagues

Customer satisfaction (total)

Q2 1819 Q4 1819 Q1 1920 Q2 1920Q3 18193 Lettuce Know Q2 1920

Improved perceptions vs competitors

Strong and improving customer satisfaction3

2nd

3rd

Variety of Items1

36 Interim Results 201920 - November 2019

Make shopping

convenient supported by great service

3

Channels Groceries Online

bull Sales growth 7

bull Same day delivery now covers nearly 60 of UK households

bull Groceries Online app accounts for over 20 of orders

bull Extended delivery slots

bull Bagless deliveries

500

600

700

800

900

H1201516

H1201617

H1201718

H1201819

H1201920

70

80

7269

70

Sales and YOY growth ratespoundm

37 Interim Results 201920 - November 2019

Make shopping

convenient supported by great service

3

Channels Argos

Strong Fast Track growth

bull Fast Track collection growth 14 YoY

bull Fast Track delivery growth 5 YoY

166

660

657

216

Old formatsDigital Stores

H1 201920

AtAcquisition

Digital store investments

bull 176 Digital conversions and 15 full store refreshes in H1

bull Majority of remaining stores to be converted to digital in H2

bull Pay Browse in 362 stores versus 162 at year end

0

20

40

60

80

100

Walk-in Check and Reserve Home DeliveryFast Track Click amp Collect Fast Track Home Delivery

0

20

40

60

80

100 Fast track15

201617 H1 201920

Fast track24

Walk-in43

Walk-in36

38 Interim Results 201920 - November 2019

Drive efficiency

to invest in the customer

offer

4

39 Interim Results 201920 - November 2019

Drive efficiency

to invest in the customer

offer

4

Product Quality Framework helps us fund investment

PQF activity to date covers

49of food volume

Improved Value Indexmore competitive

More distinctive range more reason to shop at Sainsburyrsquos

Reduced SKU countoperational efficiencies

Cash gross profit +35

Increased salesvolume intensityoperational efficiencies

40 Interim Results 201920 - November 2019

Drive efficiency

to invest in the customer

offer

4

PQF cereals case study

Improved Value Index gt100bpsmore competitive

More distinctive rangemore reason to shop at Sainsburyrsquos

Reduced SKU count -20operational efficiencies

Higher cash gross profit +2 YOY

Volumes +8 operational efficiencies

41 Interim Results 201920 - November 2019

Drive efficiency

to invest in the customer

offer

4

BAU savings to offset cost inflation

Manages inflationary pressures

BAU savingsH1 201920

Procurement GNFR

Retail Technology Efficiencies

Retail HRRetail

management structures

Shrink Reduction

42 Interim Results 201920 - November 2019

Drive efficiency

to invest in the customer

offer

4

Strategic cost transformation 5 year plan

Converge Tackle fixed cost

End to end reviews

Retail Operations Marketing and Commercial Operations

Other central support

Logistics and Supply Chain

Project A

Project C

Project D

Shared Services BPO

Property strategy

Project BGNFR procurement

Capital prioritisation

Technology Digital and Corporate Services

pound250-pound350m

pound150-pound250m

pound400-pound600mExecution underway In planning Opportunities identified

pound5bn addressable cost base

43 Interim Results 201920 - November 2019

Grow connected

services

5

44 Interim Results 201920 - November 2019

Grow connected

services

5

Financial Services Priorities

To be the provider of financial services for loyal Sainsburyrsquos and Argos customers

An agile capital and cost efficient provider of simple mobile-led financial services

Vision

Objective

Priorities Reshape Simplify Strengthen

45 Interim Results 201920 - November 2019

Grow connected

services

5

Current Customer Base

Customer Credit Risk Balance Sheet Earnings

Argos Storecards 22m Prime Near Prime

Credit Cards 09m Prime

Personal Loans 05m Prime

Mortgages 9K Exit

Total Lending

Deposits 03m

Insurances 05m Very Low Risk

Travel Money 266 Sites

ATMs 1890

Financial Services reshaping the portfolio

46 Interim Results 201920 - November 2019

Grow connected

services

5

Increase connectivity and value for Group

Stop mortgage acquisition review back book options

No capital input from the Group from now1

Costincome c503 within 5 years

Double UPBT double digit ROCE within 5 years

Upstream cash within 5 years2

Financial Services key targets

Transform the cost base

Improve returns

Financial services cash generative

Reduce risk profile to Group

Stop putting cash in to Financial Services

2

4

6

3

1

5

Focus on Sainsburyrsquos customer base

1 Subject to regulatory changes requirements2 Subject to regulatory approval3 On a Group contribution basis

47 Interim Results 201920 - November 2019

Grow connected

services

5

Nectar

bull Biggest loyalty programme in the UK

bull Over 18 million collectors

bull Most recognised loyalty brand in the UK

bull Launch of Nectar digital- 21 million app users- Increase in overall Nectar participation- Increased levels of personalisation- 138000 new Nectar customers- 1 app on launch weekend

bull Coalition strengthened with addition of Esso in June 2019

48 Interim Results 201920 - November 2019

Provide a seamless customer

experience

6

49 Interim Results 201920 - November 2019

Provide a seamless customer

experience

6

Digital

bull Groceries Online sales penetration of 8- App accounts for over 20 of orders

bull 21 million digital Nectar app users

bull 14 million Argos Financial Services app downloads

bull Smartshop rollout in over 350 stores

Groceries online

Chop Chop

SmartShop

Universaldiscovery

Seamlessfinancialservices

Singlebasket

50 Interim Results 201920 - November 2019

We will help our customers live well for less

Confident in the core Integrated customer offer

One multi brand multi channel business

Strong cash generation supporting investment dividend and allowing deleverage

Financial flexibility and resilience

Sustainable cost reduction covering cost inflation and funding investment in our competitive offer

QampA

APPENDIX Interim Results 201920 - November 2019

Appendices

APPENDIX Interim Results 201920 - November 2019

Guidance for 201920

1

Spacebull Expect to open 2 new Sainsburyrsquos supermarkets and up to 15 convenience storesbull Expect to open around 25 Argos stores in Sainsburyrsquos (of which 11 are

relocations) resulting in around 305 Argos stores in supermarketsbull Expect to close 2 supermarkets around 25 convenience stores and around 20

Argos stores in FY201920 as part of announced property closure programme of 10-15 supermarkets 30-40 convenience stores and 60-70 Argos stores

Financial Servicesbull Financial services underlying operating profit expected to be cpound45m including a

cpound10m benefit as a result of a change in transfer pricing between Argos and Argos Financial Services

bull Financial Services non-underlying costs are expected to be around pound30mbull No further capital injections into the Bank are expected following pound35m in H1 201920

Depreciation and amortisationbull Expect underlying retail depreciation and amortisation of around pound12bn

including cpound500m right of use asset depreciation

CostsOperating cost inflationbull Cost inflation between 2 and 3Cost savingsbull Continue to deliver cost savings to at least offset the impact of cost inflation

Finance costsbull Net finance costs of around pound405m including pound320m lease interest in

201920 following the introduction of IFRS 16

One-off itemsbull In 201920 cash outflows as a result of items excluded from

underlying results should not exceed pound100mbull Property strategy programme one-off costs expected to be

pound230m-pound270m of which cash costs are pound30-40m

Dividendbull Sainsburyrsquos plans to change the full year dividend policy to 19x cover by

underlying earnings (versus 20x previously) to offset the dilutive (non cash) impact of IFRS 16 on underlying earnings

Capital expenditurebull Retail capital expenditure to be around pound550mbull Retail capital expenditure is expected to be around pound550m-pound600m per

annum over the medium term

Net debtbull Net debt before fair value movements on derivatives to reduce by at

least pound300m

Tax ratebull Underlying tax rate to be between 25 and 26

APPENDIX Interim Results 201920 - November 2019

Retail sales

1 Sales including VAT excluding fuel

LFL sales growth1

(10)

Sales from net new space1

04

Total sales growth1

(06)

Supermarkets2

(07)

Convenience20

Groceries Online

70

Channels

(01)(25)

(12)

2 Supermarket sales include Argos SiS sales FY 1819 16

pound139bn

pound103bnGrocery

pound30bnGeneralMerchandise

pound488mClothing

2

Chart1

201819
194
66
1

Sheet1

APPENDIX Interim Results 201920 - November 2019

Sainsburyrsquos sales area and store numbersAs at 21 September 2019

Opening figures 201920New storesClosuresReplacement storesExtensionsRefurbishments downsizesClosing figures H1 201920

Area(lsquo000 sq ft) Number

21210 -

(20)--

(17)21173

608 -(1)---

607

Supermarkets Convenience

Opening figures 201920New storesClosuresReplacement storesExtensionsRefurbishments downsizesClosing figures H1 201920

Area(lsquo000 sq ft) Number

1934 12

(19)2 --

1929

820 5

(2)1 --

824

Area(lsquo000 sq ft) Number

Total

Opening figures 201920New storesClosuresReplacement storesExtensionsRefurbishments downsizesClosing figures H1 201920

23144 12

(39)2 -

(17)23102

1428 5

(3)1 --

1431

3

APPENDIX Interim Results 201920 - November 2019

Sainsburyrsquos store estateAs at 21 September 2019

Sq ftsales area

82446

870

40001 to60000

20001 to40000

10000 to20000

Under10000 Total

Over60000

0122122

0197197

0175175

06767

824607

1431

Argos storesArgos in SainsburyrsquosArgos in HomebaseOtherArgos total store numbers

Habitat1

Collection points

594281

8-

883

16317

As at21 Sept 2019

Disposalsclosures

Newstores

As at9 March 2019

17--8

-1

(7)-

(2)-

(9)

-(36)

588288

6-

88216

282

ConvenienceSupermarketsTotal stores

Number of stores

Sq ftsales area

1929350

2279

40001 to60000

20001 to40000

10000 to20000

Under10000 Total

Over60000

-18441844

-58185818

-85018501

-46604660

19292117323102

ConvenienceSupermarketsTotal stores

Space by store size (lsquo000 sq ft)

Argos and Habitat store numbers

1 5 Habitat stores 11 Habitat stores in Sainsburys

4

APPENDIX Interim Results 201920 - November 2019

ClosureBitterne West

Sainsburyrsquos investment programme201920

Q1

Supermarkets ConvenienceNew storesMilton Keynes Brooklands District CentBromley High StLeeds Wike Ridge LaneSalford Harbour CityCanterbury High St

ReplacementMayfair Stratton St

ClosuresMayfairWarren St

Q1Q1Q1Q2Q2

Q2

Q1Q2

5

APPENDIX Interim Results 201920 - November 2019

Retail margin

Retail sales (inc VAT inc fuel)(exc VAT inc fuel)

Retail underlying EBITDAR1

Retail underlying EBITDAR margin 2

at constant fuel pricesRetail underlying operating profit3

Retail underlying operating margin 4

at constant fuel prices

1656714808

10677272

4373030

1661214856

11147575

4873333

030342

30 bps28 bps10333 bps32 bps

1 Retail underlying operating profit before net rental income of pound6 million and underlying depreciation and amortisation of pound636 million2 Retail underlying EBITDAR divided by underlying retail sales excluding VAT3 Retail underlying earnings before interest tax and Sainsburyrsquos underlying share of post-tax profit from joint ventures4 Retail underlying operating profit divided by underlying retail sales excluding VAT

poundm H1201920

H1201819

Change

6

APPENDIX Interim Results 201920 - November 2019

H1201920

H1201819

Group retail

Return on capital employed 1

Net debt to EBITDAR (times)23

Fixed charge cover (times)2

Underlying tax rate Core retail capex sales5

713126

26515

743326

25715

poundm

1 ROCE Return is defined as a 52 week rolling underlying profit before interest and tax Capital employed is defined as group net assets2 Net debt of pound6778 million includes lease obligations under IFRS 16 and perpetual securities treated as debt divided by Group underlying EBITDAR of pound2171 million calculated for a 52-week period to 21 September 20193 Group underlying EBITDAR divided by rent (both capital and interest) and net finance costs where interest on perpetual securities is treated as an underlying finance costs4 52 weeks to 22nd September 2018 is not available due to the implementation of IFRS 16 Comparatives therefore reflect the 52 weeks to 9th March 20195 Includes retail sales inc vat inc fuel

4

4

7

APPENDIX Interim Results 201920 - November 2019

Plc Board

Kevin OrsquoByrneChief Financial Officer

Mike Coupe Group Chief Executive

Dame Susan Rice Senior Independent Director

Matt BrittinNon-Executive Director

Jo HarlowNon-Executive Director

Brian CassinNon-Executive Director

David KeensNon-Executive Director

Jean Tomlin Non-Executive Director

Martin Scicluna Chairman

8

APPENDIX Interim Results 201920 - November 2019

Plc Board

Mike Coupe Group Chief Executive Officer

Skills and experienceAppointed Group Chief Executive Officer on 9 July 2014 Mike has been a member of the Operating Board since October 2004 Mike has vast retail industry experience in trading strategy marketing digital and online as well as multi-site store experience He joined Sainsburyrsquos from Big Food Group where he was a board director of Big Food Group PLC and Managing Director of Iceland Food Stores He previously worked for both Asda and Tesco PLC where he served in a variety of senior management roles

Date of appointment 1 August 2007Mike has served as an Executive Director since 1 August 2007 and as Chief Executive Officer since 9 July 2014

Committee membershipCorporate Responsibility and Sustainability Committee

Kevin OrsquoByrne Chief Financial Officer

Skills and experienceKevin brings to the Board a wealth of retail and finance experience Kevin was previously Chief Executive Officer of Poundland Group Limited until December 2016 and held executive roles at Kingfisher plc from 2008 to 2015 including Divisional Director UK China and Turkey Chief Executive Officer of BampQ UK amp Ireland and Group Finance Director He was previously Group Finance Director of Dixons Retail plc and European Finance Director of Quaker Oats He was a Non-Executive Director of Land Securities Group PLC from 2008 to September 2017 where he was Chairman of the Audit Committee and Senior Independent Director

Date of appointment 9 January 2017

Other current rolesNon-Executive Director of Greene King plc

Skills and experienceMartin brings a breadth of experience and leadership in both executive and non-executive roles His previous roles include positions as the Chairman of Great Portland Estates plc Senior Independent Director and Chair of the Audit Committee of Worldpay Inc and Non-Executive Director and Chair of the Audit Committee of Lloyds Banking Group plc He was a partner at Deloitte LLP for 26 years serving as Chairman from 1995 to 2007 where his clients included Dixons WH Smith Alliance Unichem and Cadburyrsquos

Other current rolesChairman of RSA Insurance Group plc

Martin Scicluna Chairman

Date of appointment 1 November 2018 Martin joined the Board as Chairman Designate and Non-Executive Director on 1 November 2018 He was appointed as Chairman of the Board on 10 March 2019

Committee membershipChair of the Nomination Committee

Dame Susan Rice Senior Independent Director

Skills and experienceSusan has extensive experience as a Non-Executive Director as well as in retail banking financial services leadership and sustainability Her career in retail bankingis particularly relevant to our ownership ofSainsburyrsquos Bank Previously Susan was a member of the First Ministerrsquos Council of Economic Advisors Managing Director of Lloyds Banking Group Scotland and was previously Chief Executive and then Chairman of Lloyds TSB Scotland plc She has also held a range of other non-executive directorships including at the Bank of England and SSE plc

Committee membershipChair of the Remuneration Committee and a member of the Nomination Committee

Date of appointment 1 June 2013

Other current rolesChair of Scottish Water and Business Stream Chair of the Scottish Fiscal Commission Non-Executive Director of the North American Income Trust C Hoare and Co and Senior Independent Director of the North American Income Trust

9

Other current rolesNon-Executive Director and Chairman of the Audit Committee of Centrica plc

APPENDIX Interim Results 201920 - November 2019

Plc Board

Jean Tomlin Non-Executive Director

Skills and experienceJean has extensive experience and breadth of skills in human resources and corporate responsibility Jean was formerly Director of HR Workforce and Accreditation for The London OrganisingCommittee of the Olympic and Paralympic Games where she set the strategic direction to ensure the mobilisation of the combined 200000-strong workforce including paid staff volunteers and contractors which represented the recruitment and mobilisation of the largest peacetime workforce and set the industry standard for volunteering with the highly acclaimed Games She was previously Group HR Director at Marks and Spencer Group Plc HR Director and founder member of Egg plc and Sales amp Operations Director of Prudential Direct

Date of appointment 1 January 2013

Committee membershipAudit Committee Corporate Responsibility and Sustainability Committee and Nomination Committee

David Keens Non-Executive Director

Skills and experienceDavid has extensive retail experience and knowledge of consumer facing businesses together with his core skills in finance David was formerly Group Finance Director of next plc from 1991 to 2015 and their Group Treasurer from 1986 to 1991 Previous management experience includes nine years in the UK and overseas operations of multinational food manufacturer Nabisco and prior to that seven years in the accountancy profession

Date of appointment 29 April 2015

Committee membershipChair of the Audit Committee and a member of the Nomination Committee

Other current rolesIndependent Board member of Capri Holdings Limited Non-Executive Director of Hakluyt and Chief Executive Officer of Chanzo Limited

Other current rolesNon-Executive Director Senior Independent Director and Chair of the Audit Committee of Auto Trader Group plc

Matt BrittinNon-Executive Director

Skills and experienceMatt has extensive experience of running a high profile fast moving innovative digital business Since 2015 he has been responsible for Googlersquos business and operations in Europe the Middle East and Africa and hersquos been in leadership roles at Google since 2007 Prior to that Matt spent much of his career in media and marketing with particular interests in strategy commercial development and sales performance This included commercial and digital leadership roles in UK media

Date of appointment 27 January 2011

Committee membershipNomination Committee and Remuneration Committee

Other current rolesGooglersquos President ndash Europe Middle East and Africa and Director of The Media Trust

Brian Cassin Non-Executive Director

Skills and experienceBrian brings present day experience of running a FTSE40 group and of big data and analytics ndash topics of key importance to Sainsburyrsquos Brian joined Experian plc as Chief Financial Officer in April 2012 a post he held until his appointment as Chief Executive Officer in July 2014 Prior to this Brian spent his career in investment banking at Greenhill amp Co where he was Managing Director and Partner Brian has also held various roles at Baring Brothers International and at the London Stock Exchange

Date of appointment 1 April 2016

Committee membershipAudit Committee and Nomination Committee

Other current rolesChief Executive Officer of Experian plc

10

APPENDIX Interim Results 201920 - November 2019

Plc Board

Jo Harlow Non-Executive Director

Skills and experienceJo brings a wealth of experience in consumer-facing businesses and in the telecoms and technology industry bothin the UK and internationally Jo spent 12 years in a variety of senior management roles with Nokia and Microsoft Prior to this she spent eight years at PampG and 11 years at Reebok in senior sales and marketing positions in both Europe and the US

Date of appointment 11 September 2017

Committee membershipChair of the Corporate Responsibility and Sustainability Committee and member of the Nomination Committee and Remuneration Committee

Life PresidentLord Sainsbury of Preston Candover KG

Other current rolesNon-Executive Director of InterContinental Hotels plc Non-Executive Director of Halmaplc and Member of the Supervisory Board of Ceconomy AG

11

APPENDIX Interim Results 201920 - November 2019

Operating Board

Mike Coupe Group Chief Executive

Tim FallowfieldCompany Secretary amp Corporate Services Director

Kevin OrsquoByrne Chief Financial Officer

Jim BrownChief Executive Officer of Sainsburyrsquos Bank

Paul Mills-HicksFood Commercial Director

Angie RisleyGroup HR Director

Phil JordanGroup Chief InformationOfficer

Simon RobertsRetail and Operations Director

Clo MoriartyGroup Chief Digital Officer

12

APPENDIX Interim Results 201920 - November 2019

Operating Board

Mike Coupe Group Chief ExecutiveSee Appendix page 9

Kevin OrsquoByrneChief Financial OfficerSee Appendix page 9

Tim FallowfieldCompany Secretary amp Corporate Services Director

Date of appointment September 2004

Skills and experienceTim joined Sainsburyrsquos in 2001 as Company Secretary and joined the Operating Board in September 2004 In addition to his role as Company Secretary Tim is responsible for the Corporate Services Division comprising Legal Services Data Governance Safety Shareholder Services Insurance and Central Security He chairs the Group Safety Committee and the Data Governance Committee Tim joined Sainsburyrsquos from Exelplc the global logistics company now part of DHL where he was Company Secretary and General Counsel He began his career at the international law firm Clifford Chance and is a qualified solicitor Tim is Chairman of the Disability Confident Business Leaders Group which works with Government in shaping the disability employment agenda and in raising awareness of the benefits of employing disabled people

Jim BrownCEO of Sainsburyrsquos Bank

Skills and experienceJim joined Sainsburyrsquos Bank as CEO in June 2019 and is also a member of the Sainsburyrsquos Group Operating Board He has held a number of senior international Financial Services roles - most recently for RBS in the UK as CEO of Williams and Glyn and prior to that CEO of Ulster Bank in Northern Ireland and the Republic of Ireland Before moving to Ireland he was based in Hong Kong and was CEO Retail and Commercial Banking Asia and the Middle East for RBS and ABN AMRO He has also been a member of the RBS Group Management Committee ABN AMRO Executive Group ABN AMRO Global Consumer Leadership Team and the RBSBank of China Joint Steering Committee Earlier in his career he held a number of senior executive roles for Citibank in Asia and Australia and New Zealand Jim has also held various Board positions including at Ulster Bank Saudi Hollandi Bank The Royal Bank of Scotland (China) Co Ltd and RBS (Pakistan) Ltd He is also a past President of the Institute of Banking in Ireland He is currently a Certified Bank Director

Date of appointment August 2019

Paul Mills-HicksFood Commercial Director

Skills and experiencePaul joined the Operating Board in May 2014 as Food Commercial Director having spent over ten years at Sainsburyrsquos He was closely involved in the formation and execution of the lsquoMaking Sainsburyrsquos Great Againrsquo strategy Following this he held a variety of roles in commercial strategy and finance most recently as Business Unit Director for Grocery Prior to Sainsburyrsquos Paul was European Controller at Marks and Spencer Group PLC and a Director at UBS Warburg

Date of appointment May 2014

13

APPENDIX Interim Results 201920 - November 2019

Operating Board

Angie RisleyGroup HR Director

Skills and experienceAngie was appointed Group HR Director and a member of the Operating Board in January 2013 with responsibility for human resources Angie is also a Director of Sainsburyrsquos Bank plc Angie was most recently Non-Executive Director and Chairman of the Remuneration Committee of Serco plc and prior to this was Group HR Director of Lloyds Banking Group and an Executive Director of Whitbread PLC with responsibility for HR and Corporate Social Responsibility Angie is currently Non-Executive Director and Chair of the Remuneration Committee at Smith amp Nephew plc

Date of appointment January 2013

Phil JordanGroup Chief Information Officer

Skills and experiencePhil joined the Board in January 2018 and has brought a fresh globalperspective on technology to the Operating Board in addition to a wealth of experience in digital data and business transformation Prior to joining Sainsburyrsquos Phil had a long and successful track record in telecommunications Most recently he was Global Chief Information Officer at Telefonica overseeing Digital Transformation and Information Technology and prior to that was Chief Information Officer for Vodafone UKIreland Phil has worked as a Non-Executive Advisor on Technology in the Investment amp Retail Banking sector and is currently a Non-Executive Director of TalkTalk Telecom Group PLC and chairs its Cyber-Security Committee

Date of appointment January 2018

Simon RobertsRetail and Operations Director

Skills and experienceSimon joined Sainsburyrsquos and the Operating Board in July 2017 as Central Retail amp Operations Director responsible for Stores Central operation and Logistics In his previous role he was Executive Vice President of Walgreens Boots Alliance and President of Boots with responsibility for commercial and retail operations across the UK and Ireland Prior to Boots Simon was at Marks and Spencer Group PLC where he held operational and customer leadership roles across stores divisions and central operations Simon is also the Non-Executive Chairman at the Institute ofCustomer Service

Date of appointment July 2017

Clodagh MoriartyGroup Chief Digital Officer

Skills and experienceClodagh was appointed Group Chief Digital Officer in June 2018 Clodagh leads the delivery of a consistent and first-rate digital experience for customers across Sainsburyrsquos Argos and Sainsburyrsquos BankClodagh joined Sainsburyrsquos in 2010 from Bain amp Co management consultants where she had gained experience working on a broad range of projects across multiple sectors and countries Following two years as Head of Strategy at Sainsburyrsquosshe moved into Food Commercial as Category Manager for Meal Solutions and then became Head of Online Trading spanning Food General Merchandise and Clothing before being promoted to Director of Online in 2016 In this role Clodagh was instrumental in driving innovation within Groceries Online and launching new initiatives including SmartShop and Chop Chop

Date of appointment June 2018

14

APPENDIX Interim Results 201920 - November 2019

Supplementary financial details

3 Financial calendarQ3 trading statement(15 weeks to 4 January 2020)

Preliminary results(52 weeks to 7 March 2020)

8 January 2020

30 April 2020

1 Weighted average number of shares

The interim dividend datesOrdinary shares

Ex-dividend 14 November 2019Record 15 November 2019Payment 20 December 2019

H1 201920 22074m (24613m diluted)

H1 201819 21959m (24646m diluted) InterimFinalTotal

2 Dividend

201920

33p 31p79p

110p

201819

15

APPENDIX Interim Results 201920 - November 2019

Contacts

24

James CollinsHead of Investor RelationsTel + 44 (0) 20 7695 7112JamesCollinssainsburyscouk

Susie LynskeyInvestor Relations ManagerTel + 44 (0) 20 7695 0889SusieLynskeysainsburyscouk

Glyn DaviesInvestor Relations AssistantTel + 44 (0) 20 7695 0259GlynDaviessainsburyscouk

wwwj-sainsburycoukJ Sainsbury plc 33 Holborn London EC1N 2HT

Irene GalvanInvestor Relations AnalystTel + 44 (0) 20 7695 2762IreneGalvansainsburyscouk

  • Slide Number 1
  • Slide Number 2
  • Financial overview
  • Group performance overview
  • Retail sales
  • Sales performance versus market
  • Financial services
  • Financial services
  • Items excluded from underlying results
  • Retail capital expenditure
  • Pensions
  • Retail free cash flow
  • Balance sheet targets
  • Summary and Outlook
  • Slide Number 15
  • Key industry challenges
  • We will help our customers live well for less
  • Our strategy
  • Slide Number 19
  • Value brand investment
  • Lower prices on key volume lines
  • We continue to be less dependent on promotions
  • Improved grocery value
  • Slide Number 24
  • Category tier performance
  • Premium private label
  • Distinctive brands
  • Beauty Rollout
  • Our values make us different
  • Argos category and range focus
  • Clothing
  • Slide Number 32
  • Channels Supermarkets
  • Store investments driving customer satisfaction
  • Channels Convenience
  • Channels Groceries Online
  • Channels Argos
  • Slide Number 38
  • Product Quality Framework helps us fund investment
  • PQF cereals case study
  • BAU savings to offset cost inflation
  • Strategic cost transformation 5 year plan
  • Slide Number 43
  • Financial Services Priorities
  • Financial Services reshaping the portfolio
  • Financial Services key targets
  • Nectar
  • Slide Number 48
  • Digital
  • We will help our customers live well for less
  • Slide Number 51
  • Slide Number 52
  • Guidance for 201920
  • Retail sales
  • Sainsburyrsquos sales area and store numbers
  • Sainsburyrsquos store estate
  • Sainsburyrsquos investment programme
  • Retail margin
  • Group retail
  • Plc Board
  • Plc Board
  • Plc Board
  • Plc Board
  • Operating Board
  • Operating Board
  • Operating Board
  • Supplementary financial details
  • Contacts
Column1 201819
Grocery 19
GM 7
Clothing 1
To resize chart data range drag lower right corner of range
Grocery
GM
Clothing
Page 18: Interim Results 17/18 - Sainsbury's/media/Files/S... · 3 Interim Results 2019/20 - November 2019. Financial overview • First period reporting on an inc. IFRS 16 basis - Material

18 Interim Results 201920 - November 2019

Our strategy

To help our customers live well for less

Metrics Colleague engagement Customer satisfaction Volume share Profitability Free cash flow ROCE

Purpose

Priorities

Provide a seamless customer

experience

6

Drive efficiency

to invest in the customer

offer

4

Make shopping

convenient supported by great service

3

Offer distinctive products and new

categories

2

Be competitive

on price

1

Grow connected

services

5

19 Interim Results 201920 - November 2019

Be competitive

on price

1

20 Interim Results 201920 - November 2019

Be competitive

on price

1

Value brand investment

Sainsburyrsquos Meat Fish amp Poultry Value Own Label1

Gains

Losses

Incremental Switching within Sainsburyrsquos

Dec 17 Oct 19

+2Sales

+4Volume

Bread Investing across Own Label Tiers120+ EPP SKUs launched in H1 200 by end 201920

Repackaged and NPD within Premium

New Owned Brand Replacing Basics

NPD within Core+ Responding in Growth Areas

Repackaged Core bySainsburyrsquos

New

New

Improved

Improved

1 Kantar 12 we 6 October 2019 ndash rolling 12 weeks switching within total Market MFP

21 Interim Results 201920 - November 2019

Be competitive

on price

1

Lower prices on key volume lines

In-Store Volume Returns Examples

Chicken Wings 1kg+12 Volume

pound170was pound210

pound050Only

White Pittas x6+15 Volume

Chestnut Mushrooms 250g+45 Volume

pound080Only

1 Pre wave 3 lockdown (started 24th March to 15th June 19) YoY 2 Last 6 weeks since wave 4 lockdown (started 28th August 19) YoY

-4

0

4

8

12

16

-6 -5 -4 -3 -2 -1 0 1 2 3 4 5 6

Change in volumes ()

Pre1 Post2

22 Interim Results 201920 - November 2019

Be competitive

on price

1

We continue to be less dependent on promotions

230 228

207 209

Sainsburyrsquos Promotional Participation

1819 1920 19201819

Morrisons

Sainsburyrsquos

Tesco

Asda

Spend on Deal1

Q1 Q2

1 Source Nielsen 4 weekly data to 21 September 2019

10

20

30

4040

30

20

10Sep Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep

2018 2019

H1 1920

H1 1920 AVERAGE

34 31

22 21

23 Interim Results 201920 - November 2019

Be competitive

on price

1

Improved grocery value

Base Price Index 2

-1

0

1

2

3

Grocery inflation (Kantar)1

-960bps

-550bps

Commodity VI 2

Aug 17 Jan 18 Jun 18 Nov 18 Apr 19 Oct 19

2004 2007 2010 2013 2016 2019

Morrisons

Sainsburyrsquos

Tesco

Asda

Total Market

Mar Apr May Jun Jul Aug Sep Oct2019

1 Kantar City Reads to Oct 20192 Sainsburyrsquos value index based on Brandview SKU matching data to Oct 2019

24 Interim Results 201920 - November 2019

Offer distinctive products and new

categories

2

25 Interim Results 201920 - November 2019

Offer distinctive products and new

categories

2

Category tier performance

YoY value share change by tier

12 weeks to September 2019

-03

01

-01

-18

52 weeks to March 2019

Branded

PremiumOwn Brand

Branded

StandardOwn Brand

EconomyOwn Brand

02

-08

-04

00PremiumOwn Brand

StandardOwn Brand

EconomyOwn Brand

Source Nielsen Panel Total FMCG Market Universe Total outlets 52wks data to 9 March 2019 and 12wks data to 21 Sept 2019

26 Interim Results 201920 - November 2019

Offer distinctive products and new

categories

2

Premium private label

Taste the Difference re-launch

bull Over 350 products new repackaged or reformulated

bull Premium ready meals growth now outperforming the market

41

25 2419

Sainsburys Morrisons Tesco Asda

Premium Own Label volume share

Source Nielsen Panel Total FMCG 28 weeks data to 21 September 2019 Premium Own Label share of sales by retailer

27 Interim Results 201920 - November 2019

Offer distinctive products and new

categories

2

Distinctive brands

bull 57 of customers have bought Distinctive Brands since launch

bull On track for pound100m incremental sales

bull 37 new brands in H1 across Fresh and Grocery

bull lsquoTaste of the Futurersquo bays launched in 70 stores- 67 incremental sales

Leon

bull 3 year exclusive partnership

bull 14 products launched

28 Interim Results 201920 - November 2019

Offer distinctive products and new

categories

2

Beauty Rollout

bull Now rolled out to over 60 stores- Sales up over 40

bull Customer numbers up 7

bull Spend per customer up 25

bull Beauty range doubled 1200 additional lines

bull Double digit growth differential against the market

29 Interim Results 201920 - November 2019

Offer distinctive products and new

categories

2

Our values make us different

bull Committed to reduce plastic packaging by 50 by 2025

bull First retailer to remove single use plastic produce and bakery bags from our stores

- Launching reusable bags in fruit and veg aisles

bull Investing in our loose produce offer

bull Removed black plastic trays from ready meals

bull Fresh water stands in cafeacutes for customers to refill bottles

UKrsquos first major retailer to make significant commitment to reduce plastic

30 Interim Results 201920 - November 2019

Offer distinctive products and new

categories

2

Argos category and range focus

bull Availability improvement- Argos master range reduced by c30 over 3 years- Eliminating duplication removing low value items- Better availability of key lines in store

bull Rebalancing into higher margin categories- Gaining share in Furniture1

- Higher quality lines introduced - Increase in weekend delivery slots - Changing customer perceptions

1 GfK Markets 6 months ended 31st August 2019

31 Interim Results 201920 - November 2019

Offer distinctive products and new

categories

2

Clothing

bull Strong market share gains

bull Tu online- Sales +52 - 800000+ new customers +31 YoY

bull Margin rate improvement- Better buying and markdown management

bull lsquoWork Itrsquo campaign - New seasonal high quality value-led work wear ranges

32 Interim Results 201920 - November 2019

Make shopping

convenient supported by great service

3

33 Interim Results 201920 - November 2019

Make shopping

convenient supported by great service

3

Channels Supermarkets

Investing in stores

bull Over 870000 sq ft space repurposed since FY 201415

bull Tailored targeted investment

bull Significant step-up in 201920- Investing in 450+ supermarkets- 172 delivered in H1

1617 1718 1819

Supermarkets Trading intensity1

1 Supermarkets inc GMampC and Argos stores in Sainsburyrsquos

34 Interim Results 201920 - November 2019

Make shopping

convenient supported by great service

3

Store investments driving customer satisfaction

Source Lettuce Know in-store programme Supermarkets only 4 weeks to 121019 YOY

Checkoutexperience

Smartshopbull 200+ handset stores

- average sales participation c15- best stores gt25

bull 160+ app-only (hybrid) stores

Self checkoutsbull 2600+ upgrades bull 10 improvement in speed

Availability of products

Connected colleaguesbull Technology driving efficiency

and availabilitybull Replenishment + stock apps

Core investment

Store fabric upgradesbull 70 stores in H1bull 250 by year end

Ease of Checkout Speed of Checkout

4861

26Availability of products

Overall satisfaction in core investment stores

14

35 Interim Results 201920 - November 2019

Make shopping

convenient supported by great service

3

Channels Convenience

bull 2 year capital light programme resetting range space and pricing

- 158 stores reset in H1- On track to deliver 200 in FY1920- Around 15 SKUs standard to each store

bull Upgraded Self Checkouts in 69 Convenience stores- Improved customer satisfaction - Ease of checkout up 72 YoY- Speed of checkout up 62 YoY

2nd

5th

Value for Money Spent1

1 Lettuce Know Competitor Benchmarking Survey Convenience July 2019 vs Feb 20192 Lettuce Know in-store survey Week 31 201920 Lettuce Know

Sources

Knowledge of colleagues

Speed of checkout

Friendliness of colleagues

Ease of checkout

Availability of colleagues

Customer satisfaction (total)

Q2 1819 Q4 1819 Q1 1920 Q2 1920Q3 18193 Lettuce Know Q2 1920

Improved perceptions vs competitors

Strong and improving customer satisfaction3

2nd

3rd

Variety of Items1

36 Interim Results 201920 - November 2019

Make shopping

convenient supported by great service

3

Channels Groceries Online

bull Sales growth 7

bull Same day delivery now covers nearly 60 of UK households

bull Groceries Online app accounts for over 20 of orders

bull Extended delivery slots

bull Bagless deliveries

500

600

700

800

900

H1201516

H1201617

H1201718

H1201819

H1201920

70

80

7269

70

Sales and YOY growth ratespoundm

37 Interim Results 201920 - November 2019

Make shopping

convenient supported by great service

3

Channels Argos

Strong Fast Track growth

bull Fast Track collection growth 14 YoY

bull Fast Track delivery growth 5 YoY

166

660

657

216

Old formatsDigital Stores

H1 201920

AtAcquisition

Digital store investments

bull 176 Digital conversions and 15 full store refreshes in H1

bull Majority of remaining stores to be converted to digital in H2

bull Pay Browse in 362 stores versus 162 at year end

0

20

40

60

80

100

Walk-in Check and Reserve Home DeliveryFast Track Click amp Collect Fast Track Home Delivery

0

20

40

60

80

100 Fast track15

201617 H1 201920

Fast track24

Walk-in43

Walk-in36

38 Interim Results 201920 - November 2019

Drive efficiency

to invest in the customer

offer

4

39 Interim Results 201920 - November 2019

Drive efficiency

to invest in the customer

offer

4

Product Quality Framework helps us fund investment

PQF activity to date covers

49of food volume

Improved Value Indexmore competitive

More distinctive range more reason to shop at Sainsburyrsquos

Reduced SKU countoperational efficiencies

Cash gross profit +35

Increased salesvolume intensityoperational efficiencies

40 Interim Results 201920 - November 2019

Drive efficiency

to invest in the customer

offer

4

PQF cereals case study

Improved Value Index gt100bpsmore competitive

More distinctive rangemore reason to shop at Sainsburyrsquos

Reduced SKU count -20operational efficiencies

Higher cash gross profit +2 YOY

Volumes +8 operational efficiencies

41 Interim Results 201920 - November 2019

Drive efficiency

to invest in the customer

offer

4

BAU savings to offset cost inflation

Manages inflationary pressures

BAU savingsH1 201920

Procurement GNFR

Retail Technology Efficiencies

Retail HRRetail

management structures

Shrink Reduction

42 Interim Results 201920 - November 2019

Drive efficiency

to invest in the customer

offer

4

Strategic cost transformation 5 year plan

Converge Tackle fixed cost

End to end reviews

Retail Operations Marketing and Commercial Operations

Other central support

Logistics and Supply Chain

Project A

Project C

Project D

Shared Services BPO

Property strategy

Project BGNFR procurement

Capital prioritisation

Technology Digital and Corporate Services

pound250-pound350m

pound150-pound250m

pound400-pound600mExecution underway In planning Opportunities identified

pound5bn addressable cost base

43 Interim Results 201920 - November 2019

Grow connected

services

5

44 Interim Results 201920 - November 2019

Grow connected

services

5

Financial Services Priorities

To be the provider of financial services for loyal Sainsburyrsquos and Argos customers

An agile capital and cost efficient provider of simple mobile-led financial services

Vision

Objective

Priorities Reshape Simplify Strengthen

45 Interim Results 201920 - November 2019

Grow connected

services

5

Current Customer Base

Customer Credit Risk Balance Sheet Earnings

Argos Storecards 22m Prime Near Prime

Credit Cards 09m Prime

Personal Loans 05m Prime

Mortgages 9K Exit

Total Lending

Deposits 03m

Insurances 05m Very Low Risk

Travel Money 266 Sites

ATMs 1890

Financial Services reshaping the portfolio

46 Interim Results 201920 - November 2019

Grow connected

services

5

Increase connectivity and value for Group

Stop mortgage acquisition review back book options

No capital input from the Group from now1

Costincome c503 within 5 years

Double UPBT double digit ROCE within 5 years

Upstream cash within 5 years2

Financial Services key targets

Transform the cost base

Improve returns

Financial services cash generative

Reduce risk profile to Group

Stop putting cash in to Financial Services

2

4

6

3

1

5

Focus on Sainsburyrsquos customer base

1 Subject to regulatory changes requirements2 Subject to regulatory approval3 On a Group contribution basis

47 Interim Results 201920 - November 2019

Grow connected

services

5

Nectar

bull Biggest loyalty programme in the UK

bull Over 18 million collectors

bull Most recognised loyalty brand in the UK

bull Launch of Nectar digital- 21 million app users- Increase in overall Nectar participation- Increased levels of personalisation- 138000 new Nectar customers- 1 app on launch weekend

bull Coalition strengthened with addition of Esso in June 2019

48 Interim Results 201920 - November 2019

Provide a seamless customer

experience

6

49 Interim Results 201920 - November 2019

Provide a seamless customer

experience

6

Digital

bull Groceries Online sales penetration of 8- App accounts for over 20 of orders

bull 21 million digital Nectar app users

bull 14 million Argos Financial Services app downloads

bull Smartshop rollout in over 350 stores

Groceries online

Chop Chop

SmartShop

Universaldiscovery

Seamlessfinancialservices

Singlebasket

50 Interim Results 201920 - November 2019

We will help our customers live well for less

Confident in the core Integrated customer offer

One multi brand multi channel business

Strong cash generation supporting investment dividend and allowing deleverage

Financial flexibility and resilience

Sustainable cost reduction covering cost inflation and funding investment in our competitive offer

QampA

APPENDIX Interim Results 201920 - November 2019

Appendices

APPENDIX Interim Results 201920 - November 2019

Guidance for 201920

1

Spacebull Expect to open 2 new Sainsburyrsquos supermarkets and up to 15 convenience storesbull Expect to open around 25 Argos stores in Sainsburyrsquos (of which 11 are

relocations) resulting in around 305 Argos stores in supermarketsbull Expect to close 2 supermarkets around 25 convenience stores and around 20

Argos stores in FY201920 as part of announced property closure programme of 10-15 supermarkets 30-40 convenience stores and 60-70 Argos stores

Financial Servicesbull Financial services underlying operating profit expected to be cpound45m including a

cpound10m benefit as a result of a change in transfer pricing between Argos and Argos Financial Services

bull Financial Services non-underlying costs are expected to be around pound30mbull No further capital injections into the Bank are expected following pound35m in H1 201920

Depreciation and amortisationbull Expect underlying retail depreciation and amortisation of around pound12bn

including cpound500m right of use asset depreciation

CostsOperating cost inflationbull Cost inflation between 2 and 3Cost savingsbull Continue to deliver cost savings to at least offset the impact of cost inflation

Finance costsbull Net finance costs of around pound405m including pound320m lease interest in

201920 following the introduction of IFRS 16

One-off itemsbull In 201920 cash outflows as a result of items excluded from

underlying results should not exceed pound100mbull Property strategy programme one-off costs expected to be

pound230m-pound270m of which cash costs are pound30-40m

Dividendbull Sainsburyrsquos plans to change the full year dividend policy to 19x cover by

underlying earnings (versus 20x previously) to offset the dilutive (non cash) impact of IFRS 16 on underlying earnings

Capital expenditurebull Retail capital expenditure to be around pound550mbull Retail capital expenditure is expected to be around pound550m-pound600m per

annum over the medium term

Net debtbull Net debt before fair value movements on derivatives to reduce by at

least pound300m

Tax ratebull Underlying tax rate to be between 25 and 26

APPENDIX Interim Results 201920 - November 2019

Retail sales

1 Sales including VAT excluding fuel

LFL sales growth1

(10)

Sales from net new space1

04

Total sales growth1

(06)

Supermarkets2

(07)

Convenience20

Groceries Online

70

Channels

(01)(25)

(12)

2 Supermarket sales include Argos SiS sales FY 1819 16

pound139bn

pound103bnGrocery

pound30bnGeneralMerchandise

pound488mClothing

2

Chart1

201819
194
66
1

Sheet1

APPENDIX Interim Results 201920 - November 2019

Sainsburyrsquos sales area and store numbersAs at 21 September 2019

Opening figures 201920New storesClosuresReplacement storesExtensionsRefurbishments downsizesClosing figures H1 201920

Area(lsquo000 sq ft) Number

21210 -

(20)--

(17)21173

608 -(1)---

607

Supermarkets Convenience

Opening figures 201920New storesClosuresReplacement storesExtensionsRefurbishments downsizesClosing figures H1 201920

Area(lsquo000 sq ft) Number

1934 12

(19)2 --

1929

820 5

(2)1 --

824

Area(lsquo000 sq ft) Number

Total

Opening figures 201920New storesClosuresReplacement storesExtensionsRefurbishments downsizesClosing figures H1 201920

23144 12

(39)2 -

(17)23102

1428 5

(3)1 --

1431

3

APPENDIX Interim Results 201920 - November 2019

Sainsburyrsquos store estateAs at 21 September 2019

Sq ftsales area

82446

870

40001 to60000

20001 to40000

10000 to20000

Under10000 Total

Over60000

0122122

0197197

0175175

06767

824607

1431

Argos storesArgos in SainsburyrsquosArgos in HomebaseOtherArgos total store numbers

Habitat1

Collection points

594281

8-

883

16317

As at21 Sept 2019

Disposalsclosures

Newstores

As at9 March 2019

17--8

-1

(7)-

(2)-

(9)

-(36)

588288

6-

88216

282

ConvenienceSupermarketsTotal stores

Number of stores

Sq ftsales area

1929350

2279

40001 to60000

20001 to40000

10000 to20000

Under10000 Total

Over60000

-18441844

-58185818

-85018501

-46604660

19292117323102

ConvenienceSupermarketsTotal stores

Space by store size (lsquo000 sq ft)

Argos and Habitat store numbers

1 5 Habitat stores 11 Habitat stores in Sainsburys

4

APPENDIX Interim Results 201920 - November 2019

ClosureBitterne West

Sainsburyrsquos investment programme201920

Q1

Supermarkets ConvenienceNew storesMilton Keynes Brooklands District CentBromley High StLeeds Wike Ridge LaneSalford Harbour CityCanterbury High St

ReplacementMayfair Stratton St

ClosuresMayfairWarren St

Q1Q1Q1Q2Q2

Q2

Q1Q2

5

APPENDIX Interim Results 201920 - November 2019

Retail margin

Retail sales (inc VAT inc fuel)(exc VAT inc fuel)

Retail underlying EBITDAR1

Retail underlying EBITDAR margin 2

at constant fuel pricesRetail underlying operating profit3

Retail underlying operating margin 4

at constant fuel prices

1656714808

10677272

4373030

1661214856

11147575

4873333

030342

30 bps28 bps10333 bps32 bps

1 Retail underlying operating profit before net rental income of pound6 million and underlying depreciation and amortisation of pound636 million2 Retail underlying EBITDAR divided by underlying retail sales excluding VAT3 Retail underlying earnings before interest tax and Sainsburyrsquos underlying share of post-tax profit from joint ventures4 Retail underlying operating profit divided by underlying retail sales excluding VAT

poundm H1201920

H1201819

Change

6

APPENDIX Interim Results 201920 - November 2019

H1201920

H1201819

Group retail

Return on capital employed 1

Net debt to EBITDAR (times)23

Fixed charge cover (times)2

Underlying tax rate Core retail capex sales5

713126

26515

743326

25715

poundm

1 ROCE Return is defined as a 52 week rolling underlying profit before interest and tax Capital employed is defined as group net assets2 Net debt of pound6778 million includes lease obligations under IFRS 16 and perpetual securities treated as debt divided by Group underlying EBITDAR of pound2171 million calculated for a 52-week period to 21 September 20193 Group underlying EBITDAR divided by rent (both capital and interest) and net finance costs where interest on perpetual securities is treated as an underlying finance costs4 52 weeks to 22nd September 2018 is not available due to the implementation of IFRS 16 Comparatives therefore reflect the 52 weeks to 9th March 20195 Includes retail sales inc vat inc fuel

4

4

7

APPENDIX Interim Results 201920 - November 2019

Plc Board

Kevin OrsquoByrneChief Financial Officer

Mike Coupe Group Chief Executive

Dame Susan Rice Senior Independent Director

Matt BrittinNon-Executive Director

Jo HarlowNon-Executive Director

Brian CassinNon-Executive Director

David KeensNon-Executive Director

Jean Tomlin Non-Executive Director

Martin Scicluna Chairman

8

APPENDIX Interim Results 201920 - November 2019

Plc Board

Mike Coupe Group Chief Executive Officer

Skills and experienceAppointed Group Chief Executive Officer on 9 July 2014 Mike has been a member of the Operating Board since October 2004 Mike has vast retail industry experience in trading strategy marketing digital and online as well as multi-site store experience He joined Sainsburyrsquos from Big Food Group where he was a board director of Big Food Group PLC and Managing Director of Iceland Food Stores He previously worked for both Asda and Tesco PLC where he served in a variety of senior management roles

Date of appointment 1 August 2007Mike has served as an Executive Director since 1 August 2007 and as Chief Executive Officer since 9 July 2014

Committee membershipCorporate Responsibility and Sustainability Committee

Kevin OrsquoByrne Chief Financial Officer

Skills and experienceKevin brings to the Board a wealth of retail and finance experience Kevin was previously Chief Executive Officer of Poundland Group Limited until December 2016 and held executive roles at Kingfisher plc from 2008 to 2015 including Divisional Director UK China and Turkey Chief Executive Officer of BampQ UK amp Ireland and Group Finance Director He was previously Group Finance Director of Dixons Retail plc and European Finance Director of Quaker Oats He was a Non-Executive Director of Land Securities Group PLC from 2008 to September 2017 where he was Chairman of the Audit Committee and Senior Independent Director

Date of appointment 9 January 2017

Other current rolesNon-Executive Director of Greene King plc

Skills and experienceMartin brings a breadth of experience and leadership in both executive and non-executive roles His previous roles include positions as the Chairman of Great Portland Estates plc Senior Independent Director and Chair of the Audit Committee of Worldpay Inc and Non-Executive Director and Chair of the Audit Committee of Lloyds Banking Group plc He was a partner at Deloitte LLP for 26 years serving as Chairman from 1995 to 2007 where his clients included Dixons WH Smith Alliance Unichem and Cadburyrsquos

Other current rolesChairman of RSA Insurance Group plc

Martin Scicluna Chairman

Date of appointment 1 November 2018 Martin joined the Board as Chairman Designate and Non-Executive Director on 1 November 2018 He was appointed as Chairman of the Board on 10 March 2019

Committee membershipChair of the Nomination Committee

Dame Susan Rice Senior Independent Director

Skills and experienceSusan has extensive experience as a Non-Executive Director as well as in retail banking financial services leadership and sustainability Her career in retail bankingis particularly relevant to our ownership ofSainsburyrsquos Bank Previously Susan was a member of the First Ministerrsquos Council of Economic Advisors Managing Director of Lloyds Banking Group Scotland and was previously Chief Executive and then Chairman of Lloyds TSB Scotland plc She has also held a range of other non-executive directorships including at the Bank of England and SSE plc

Committee membershipChair of the Remuneration Committee and a member of the Nomination Committee

Date of appointment 1 June 2013

Other current rolesChair of Scottish Water and Business Stream Chair of the Scottish Fiscal Commission Non-Executive Director of the North American Income Trust C Hoare and Co and Senior Independent Director of the North American Income Trust

9

Other current rolesNon-Executive Director and Chairman of the Audit Committee of Centrica plc

APPENDIX Interim Results 201920 - November 2019

Plc Board

Jean Tomlin Non-Executive Director

Skills and experienceJean has extensive experience and breadth of skills in human resources and corporate responsibility Jean was formerly Director of HR Workforce and Accreditation for The London OrganisingCommittee of the Olympic and Paralympic Games where she set the strategic direction to ensure the mobilisation of the combined 200000-strong workforce including paid staff volunteers and contractors which represented the recruitment and mobilisation of the largest peacetime workforce and set the industry standard for volunteering with the highly acclaimed Games She was previously Group HR Director at Marks and Spencer Group Plc HR Director and founder member of Egg plc and Sales amp Operations Director of Prudential Direct

Date of appointment 1 January 2013

Committee membershipAudit Committee Corporate Responsibility and Sustainability Committee and Nomination Committee

David Keens Non-Executive Director

Skills and experienceDavid has extensive retail experience and knowledge of consumer facing businesses together with his core skills in finance David was formerly Group Finance Director of next plc from 1991 to 2015 and their Group Treasurer from 1986 to 1991 Previous management experience includes nine years in the UK and overseas operations of multinational food manufacturer Nabisco and prior to that seven years in the accountancy profession

Date of appointment 29 April 2015

Committee membershipChair of the Audit Committee and a member of the Nomination Committee

Other current rolesIndependent Board member of Capri Holdings Limited Non-Executive Director of Hakluyt and Chief Executive Officer of Chanzo Limited

Other current rolesNon-Executive Director Senior Independent Director and Chair of the Audit Committee of Auto Trader Group plc

Matt BrittinNon-Executive Director

Skills and experienceMatt has extensive experience of running a high profile fast moving innovative digital business Since 2015 he has been responsible for Googlersquos business and operations in Europe the Middle East and Africa and hersquos been in leadership roles at Google since 2007 Prior to that Matt spent much of his career in media and marketing with particular interests in strategy commercial development and sales performance This included commercial and digital leadership roles in UK media

Date of appointment 27 January 2011

Committee membershipNomination Committee and Remuneration Committee

Other current rolesGooglersquos President ndash Europe Middle East and Africa and Director of The Media Trust

Brian Cassin Non-Executive Director

Skills and experienceBrian brings present day experience of running a FTSE40 group and of big data and analytics ndash topics of key importance to Sainsburyrsquos Brian joined Experian plc as Chief Financial Officer in April 2012 a post he held until his appointment as Chief Executive Officer in July 2014 Prior to this Brian spent his career in investment banking at Greenhill amp Co where he was Managing Director and Partner Brian has also held various roles at Baring Brothers International and at the London Stock Exchange

Date of appointment 1 April 2016

Committee membershipAudit Committee and Nomination Committee

Other current rolesChief Executive Officer of Experian plc

10

APPENDIX Interim Results 201920 - November 2019

Plc Board

Jo Harlow Non-Executive Director

Skills and experienceJo brings a wealth of experience in consumer-facing businesses and in the telecoms and technology industry bothin the UK and internationally Jo spent 12 years in a variety of senior management roles with Nokia and Microsoft Prior to this she spent eight years at PampG and 11 years at Reebok in senior sales and marketing positions in both Europe and the US

Date of appointment 11 September 2017

Committee membershipChair of the Corporate Responsibility and Sustainability Committee and member of the Nomination Committee and Remuneration Committee

Life PresidentLord Sainsbury of Preston Candover KG

Other current rolesNon-Executive Director of InterContinental Hotels plc Non-Executive Director of Halmaplc and Member of the Supervisory Board of Ceconomy AG

11

APPENDIX Interim Results 201920 - November 2019

Operating Board

Mike Coupe Group Chief Executive

Tim FallowfieldCompany Secretary amp Corporate Services Director

Kevin OrsquoByrne Chief Financial Officer

Jim BrownChief Executive Officer of Sainsburyrsquos Bank

Paul Mills-HicksFood Commercial Director

Angie RisleyGroup HR Director

Phil JordanGroup Chief InformationOfficer

Simon RobertsRetail and Operations Director

Clo MoriartyGroup Chief Digital Officer

12

APPENDIX Interim Results 201920 - November 2019

Operating Board

Mike Coupe Group Chief ExecutiveSee Appendix page 9

Kevin OrsquoByrneChief Financial OfficerSee Appendix page 9

Tim FallowfieldCompany Secretary amp Corporate Services Director

Date of appointment September 2004

Skills and experienceTim joined Sainsburyrsquos in 2001 as Company Secretary and joined the Operating Board in September 2004 In addition to his role as Company Secretary Tim is responsible for the Corporate Services Division comprising Legal Services Data Governance Safety Shareholder Services Insurance and Central Security He chairs the Group Safety Committee and the Data Governance Committee Tim joined Sainsburyrsquos from Exelplc the global logistics company now part of DHL where he was Company Secretary and General Counsel He began his career at the international law firm Clifford Chance and is a qualified solicitor Tim is Chairman of the Disability Confident Business Leaders Group which works with Government in shaping the disability employment agenda and in raising awareness of the benefits of employing disabled people

Jim BrownCEO of Sainsburyrsquos Bank

Skills and experienceJim joined Sainsburyrsquos Bank as CEO in June 2019 and is also a member of the Sainsburyrsquos Group Operating Board He has held a number of senior international Financial Services roles - most recently for RBS in the UK as CEO of Williams and Glyn and prior to that CEO of Ulster Bank in Northern Ireland and the Republic of Ireland Before moving to Ireland he was based in Hong Kong and was CEO Retail and Commercial Banking Asia and the Middle East for RBS and ABN AMRO He has also been a member of the RBS Group Management Committee ABN AMRO Executive Group ABN AMRO Global Consumer Leadership Team and the RBSBank of China Joint Steering Committee Earlier in his career he held a number of senior executive roles for Citibank in Asia and Australia and New Zealand Jim has also held various Board positions including at Ulster Bank Saudi Hollandi Bank The Royal Bank of Scotland (China) Co Ltd and RBS (Pakistan) Ltd He is also a past President of the Institute of Banking in Ireland He is currently a Certified Bank Director

Date of appointment August 2019

Paul Mills-HicksFood Commercial Director

Skills and experiencePaul joined the Operating Board in May 2014 as Food Commercial Director having spent over ten years at Sainsburyrsquos He was closely involved in the formation and execution of the lsquoMaking Sainsburyrsquos Great Againrsquo strategy Following this he held a variety of roles in commercial strategy and finance most recently as Business Unit Director for Grocery Prior to Sainsburyrsquos Paul was European Controller at Marks and Spencer Group PLC and a Director at UBS Warburg

Date of appointment May 2014

13

APPENDIX Interim Results 201920 - November 2019

Operating Board

Angie RisleyGroup HR Director

Skills and experienceAngie was appointed Group HR Director and a member of the Operating Board in January 2013 with responsibility for human resources Angie is also a Director of Sainsburyrsquos Bank plc Angie was most recently Non-Executive Director and Chairman of the Remuneration Committee of Serco plc and prior to this was Group HR Director of Lloyds Banking Group and an Executive Director of Whitbread PLC with responsibility for HR and Corporate Social Responsibility Angie is currently Non-Executive Director and Chair of the Remuneration Committee at Smith amp Nephew plc

Date of appointment January 2013

Phil JordanGroup Chief Information Officer

Skills and experiencePhil joined the Board in January 2018 and has brought a fresh globalperspective on technology to the Operating Board in addition to a wealth of experience in digital data and business transformation Prior to joining Sainsburyrsquos Phil had a long and successful track record in telecommunications Most recently he was Global Chief Information Officer at Telefonica overseeing Digital Transformation and Information Technology and prior to that was Chief Information Officer for Vodafone UKIreland Phil has worked as a Non-Executive Advisor on Technology in the Investment amp Retail Banking sector and is currently a Non-Executive Director of TalkTalk Telecom Group PLC and chairs its Cyber-Security Committee

Date of appointment January 2018

Simon RobertsRetail and Operations Director

Skills and experienceSimon joined Sainsburyrsquos and the Operating Board in July 2017 as Central Retail amp Operations Director responsible for Stores Central operation and Logistics In his previous role he was Executive Vice President of Walgreens Boots Alliance and President of Boots with responsibility for commercial and retail operations across the UK and Ireland Prior to Boots Simon was at Marks and Spencer Group PLC where he held operational and customer leadership roles across stores divisions and central operations Simon is also the Non-Executive Chairman at the Institute ofCustomer Service

Date of appointment July 2017

Clodagh MoriartyGroup Chief Digital Officer

Skills and experienceClodagh was appointed Group Chief Digital Officer in June 2018 Clodagh leads the delivery of a consistent and first-rate digital experience for customers across Sainsburyrsquos Argos and Sainsburyrsquos BankClodagh joined Sainsburyrsquos in 2010 from Bain amp Co management consultants where she had gained experience working on a broad range of projects across multiple sectors and countries Following two years as Head of Strategy at Sainsburyrsquosshe moved into Food Commercial as Category Manager for Meal Solutions and then became Head of Online Trading spanning Food General Merchandise and Clothing before being promoted to Director of Online in 2016 In this role Clodagh was instrumental in driving innovation within Groceries Online and launching new initiatives including SmartShop and Chop Chop

Date of appointment June 2018

14

APPENDIX Interim Results 201920 - November 2019

Supplementary financial details

3 Financial calendarQ3 trading statement(15 weeks to 4 January 2020)

Preliminary results(52 weeks to 7 March 2020)

8 January 2020

30 April 2020

1 Weighted average number of shares

The interim dividend datesOrdinary shares

Ex-dividend 14 November 2019Record 15 November 2019Payment 20 December 2019

H1 201920 22074m (24613m diluted)

H1 201819 21959m (24646m diluted) InterimFinalTotal

2 Dividend

201920

33p 31p79p

110p

201819

15

APPENDIX Interim Results 201920 - November 2019

Contacts

24

James CollinsHead of Investor RelationsTel + 44 (0) 20 7695 7112JamesCollinssainsburyscouk

Susie LynskeyInvestor Relations ManagerTel + 44 (0) 20 7695 0889SusieLynskeysainsburyscouk

Glyn DaviesInvestor Relations AssistantTel + 44 (0) 20 7695 0259GlynDaviessainsburyscouk

wwwj-sainsburycoukJ Sainsbury plc 33 Holborn London EC1N 2HT

Irene GalvanInvestor Relations AnalystTel + 44 (0) 20 7695 2762IreneGalvansainsburyscouk

  • Slide Number 1
  • Slide Number 2
  • Financial overview
  • Group performance overview
  • Retail sales
  • Sales performance versus market
  • Financial services
  • Financial services
  • Items excluded from underlying results
  • Retail capital expenditure
  • Pensions
  • Retail free cash flow
  • Balance sheet targets
  • Summary and Outlook
  • Slide Number 15
  • Key industry challenges
  • We will help our customers live well for less
  • Our strategy
  • Slide Number 19
  • Value brand investment
  • Lower prices on key volume lines
  • We continue to be less dependent on promotions
  • Improved grocery value
  • Slide Number 24
  • Category tier performance
  • Premium private label
  • Distinctive brands
  • Beauty Rollout
  • Our values make us different
  • Argos category and range focus
  • Clothing
  • Slide Number 32
  • Channels Supermarkets
  • Store investments driving customer satisfaction
  • Channels Convenience
  • Channels Groceries Online
  • Channels Argos
  • Slide Number 38
  • Product Quality Framework helps us fund investment
  • PQF cereals case study
  • BAU savings to offset cost inflation
  • Strategic cost transformation 5 year plan
  • Slide Number 43
  • Financial Services Priorities
  • Financial Services reshaping the portfolio
  • Financial Services key targets
  • Nectar
  • Slide Number 48
  • Digital
  • We will help our customers live well for less
  • Slide Number 51
  • Slide Number 52
  • Guidance for 201920
  • Retail sales
  • Sainsburyrsquos sales area and store numbers
  • Sainsburyrsquos store estate
  • Sainsburyrsquos investment programme
  • Retail margin
  • Group retail
  • Plc Board
  • Plc Board
  • Plc Board
  • Plc Board
  • Operating Board
  • Operating Board
  • Operating Board
  • Supplementary financial details
  • Contacts
Column1 201819
Grocery 19
GM 7
Clothing 1
To resize chart data range drag lower right corner of range
Grocery
GM
Clothing
Page 19: Interim Results 17/18 - Sainsbury's/media/Files/S... · 3 Interim Results 2019/20 - November 2019. Financial overview • First period reporting on an inc. IFRS 16 basis - Material

19 Interim Results 201920 - November 2019

Be competitive

on price

1

20 Interim Results 201920 - November 2019

Be competitive

on price

1

Value brand investment

Sainsburyrsquos Meat Fish amp Poultry Value Own Label1

Gains

Losses

Incremental Switching within Sainsburyrsquos

Dec 17 Oct 19

+2Sales

+4Volume

Bread Investing across Own Label Tiers120+ EPP SKUs launched in H1 200 by end 201920

Repackaged and NPD within Premium

New Owned Brand Replacing Basics

NPD within Core+ Responding in Growth Areas

Repackaged Core bySainsburyrsquos

New

New

Improved

Improved

1 Kantar 12 we 6 October 2019 ndash rolling 12 weeks switching within total Market MFP

21 Interim Results 201920 - November 2019

Be competitive

on price

1

Lower prices on key volume lines

In-Store Volume Returns Examples

Chicken Wings 1kg+12 Volume

pound170was pound210

pound050Only

White Pittas x6+15 Volume

Chestnut Mushrooms 250g+45 Volume

pound080Only

1 Pre wave 3 lockdown (started 24th March to 15th June 19) YoY 2 Last 6 weeks since wave 4 lockdown (started 28th August 19) YoY

-4

0

4

8

12

16

-6 -5 -4 -3 -2 -1 0 1 2 3 4 5 6

Change in volumes ()

Pre1 Post2

22 Interim Results 201920 - November 2019

Be competitive

on price

1

We continue to be less dependent on promotions

230 228

207 209

Sainsburyrsquos Promotional Participation

1819 1920 19201819

Morrisons

Sainsburyrsquos

Tesco

Asda

Spend on Deal1

Q1 Q2

1 Source Nielsen 4 weekly data to 21 September 2019

10

20

30

4040

30

20

10Sep Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep

2018 2019

H1 1920

H1 1920 AVERAGE

34 31

22 21

23 Interim Results 201920 - November 2019

Be competitive

on price

1

Improved grocery value

Base Price Index 2

-1

0

1

2

3

Grocery inflation (Kantar)1

-960bps

-550bps

Commodity VI 2

Aug 17 Jan 18 Jun 18 Nov 18 Apr 19 Oct 19

2004 2007 2010 2013 2016 2019

Morrisons

Sainsburyrsquos

Tesco

Asda

Total Market

Mar Apr May Jun Jul Aug Sep Oct2019

1 Kantar City Reads to Oct 20192 Sainsburyrsquos value index based on Brandview SKU matching data to Oct 2019

24 Interim Results 201920 - November 2019

Offer distinctive products and new

categories

2

25 Interim Results 201920 - November 2019

Offer distinctive products and new

categories

2

Category tier performance

YoY value share change by tier

12 weeks to September 2019

-03

01

-01

-18

52 weeks to March 2019

Branded

PremiumOwn Brand

Branded

StandardOwn Brand

EconomyOwn Brand

02

-08

-04

00PremiumOwn Brand

StandardOwn Brand

EconomyOwn Brand

Source Nielsen Panel Total FMCG Market Universe Total outlets 52wks data to 9 March 2019 and 12wks data to 21 Sept 2019

26 Interim Results 201920 - November 2019

Offer distinctive products and new

categories

2

Premium private label

Taste the Difference re-launch

bull Over 350 products new repackaged or reformulated

bull Premium ready meals growth now outperforming the market

41

25 2419

Sainsburys Morrisons Tesco Asda

Premium Own Label volume share

Source Nielsen Panel Total FMCG 28 weeks data to 21 September 2019 Premium Own Label share of sales by retailer

27 Interim Results 201920 - November 2019

Offer distinctive products and new

categories

2

Distinctive brands

bull 57 of customers have bought Distinctive Brands since launch

bull On track for pound100m incremental sales

bull 37 new brands in H1 across Fresh and Grocery

bull lsquoTaste of the Futurersquo bays launched in 70 stores- 67 incremental sales

Leon

bull 3 year exclusive partnership

bull 14 products launched

28 Interim Results 201920 - November 2019

Offer distinctive products and new

categories

2

Beauty Rollout

bull Now rolled out to over 60 stores- Sales up over 40

bull Customer numbers up 7

bull Spend per customer up 25

bull Beauty range doubled 1200 additional lines

bull Double digit growth differential against the market

29 Interim Results 201920 - November 2019

Offer distinctive products and new

categories

2

Our values make us different

bull Committed to reduce plastic packaging by 50 by 2025

bull First retailer to remove single use plastic produce and bakery bags from our stores

- Launching reusable bags in fruit and veg aisles

bull Investing in our loose produce offer

bull Removed black plastic trays from ready meals

bull Fresh water stands in cafeacutes for customers to refill bottles

UKrsquos first major retailer to make significant commitment to reduce plastic

30 Interim Results 201920 - November 2019

Offer distinctive products and new

categories

2

Argos category and range focus

bull Availability improvement- Argos master range reduced by c30 over 3 years- Eliminating duplication removing low value items- Better availability of key lines in store

bull Rebalancing into higher margin categories- Gaining share in Furniture1

- Higher quality lines introduced - Increase in weekend delivery slots - Changing customer perceptions

1 GfK Markets 6 months ended 31st August 2019

31 Interim Results 201920 - November 2019

Offer distinctive products and new

categories

2

Clothing

bull Strong market share gains

bull Tu online- Sales +52 - 800000+ new customers +31 YoY

bull Margin rate improvement- Better buying and markdown management

bull lsquoWork Itrsquo campaign - New seasonal high quality value-led work wear ranges

32 Interim Results 201920 - November 2019

Make shopping

convenient supported by great service

3

33 Interim Results 201920 - November 2019

Make shopping

convenient supported by great service

3

Channels Supermarkets

Investing in stores

bull Over 870000 sq ft space repurposed since FY 201415

bull Tailored targeted investment

bull Significant step-up in 201920- Investing in 450+ supermarkets- 172 delivered in H1

1617 1718 1819

Supermarkets Trading intensity1

1 Supermarkets inc GMampC and Argos stores in Sainsburyrsquos

34 Interim Results 201920 - November 2019

Make shopping

convenient supported by great service

3

Store investments driving customer satisfaction

Source Lettuce Know in-store programme Supermarkets only 4 weeks to 121019 YOY

Checkoutexperience

Smartshopbull 200+ handset stores

- average sales participation c15- best stores gt25

bull 160+ app-only (hybrid) stores

Self checkoutsbull 2600+ upgrades bull 10 improvement in speed

Availability of products

Connected colleaguesbull Technology driving efficiency

and availabilitybull Replenishment + stock apps

Core investment

Store fabric upgradesbull 70 stores in H1bull 250 by year end

Ease of Checkout Speed of Checkout

4861

26Availability of products

Overall satisfaction in core investment stores

14

35 Interim Results 201920 - November 2019

Make shopping

convenient supported by great service

3

Channels Convenience

bull 2 year capital light programme resetting range space and pricing

- 158 stores reset in H1- On track to deliver 200 in FY1920- Around 15 SKUs standard to each store

bull Upgraded Self Checkouts in 69 Convenience stores- Improved customer satisfaction - Ease of checkout up 72 YoY- Speed of checkout up 62 YoY

2nd

5th

Value for Money Spent1

1 Lettuce Know Competitor Benchmarking Survey Convenience July 2019 vs Feb 20192 Lettuce Know in-store survey Week 31 201920 Lettuce Know

Sources

Knowledge of colleagues

Speed of checkout

Friendliness of colleagues

Ease of checkout

Availability of colleagues

Customer satisfaction (total)

Q2 1819 Q4 1819 Q1 1920 Q2 1920Q3 18193 Lettuce Know Q2 1920

Improved perceptions vs competitors

Strong and improving customer satisfaction3

2nd

3rd

Variety of Items1

36 Interim Results 201920 - November 2019

Make shopping

convenient supported by great service

3

Channels Groceries Online

bull Sales growth 7

bull Same day delivery now covers nearly 60 of UK households

bull Groceries Online app accounts for over 20 of orders

bull Extended delivery slots

bull Bagless deliveries

500

600

700

800

900

H1201516

H1201617

H1201718

H1201819

H1201920

70

80

7269

70

Sales and YOY growth ratespoundm

37 Interim Results 201920 - November 2019

Make shopping

convenient supported by great service

3

Channels Argos

Strong Fast Track growth

bull Fast Track collection growth 14 YoY

bull Fast Track delivery growth 5 YoY

166

660

657

216

Old formatsDigital Stores

H1 201920

AtAcquisition

Digital store investments

bull 176 Digital conversions and 15 full store refreshes in H1

bull Majority of remaining stores to be converted to digital in H2

bull Pay Browse in 362 stores versus 162 at year end

0

20

40

60

80

100

Walk-in Check and Reserve Home DeliveryFast Track Click amp Collect Fast Track Home Delivery

0

20

40

60

80

100 Fast track15

201617 H1 201920

Fast track24

Walk-in43

Walk-in36

38 Interim Results 201920 - November 2019

Drive efficiency

to invest in the customer

offer

4

39 Interim Results 201920 - November 2019

Drive efficiency

to invest in the customer

offer

4

Product Quality Framework helps us fund investment

PQF activity to date covers

49of food volume

Improved Value Indexmore competitive

More distinctive range more reason to shop at Sainsburyrsquos

Reduced SKU countoperational efficiencies

Cash gross profit +35

Increased salesvolume intensityoperational efficiencies

40 Interim Results 201920 - November 2019

Drive efficiency

to invest in the customer

offer

4

PQF cereals case study

Improved Value Index gt100bpsmore competitive

More distinctive rangemore reason to shop at Sainsburyrsquos

Reduced SKU count -20operational efficiencies

Higher cash gross profit +2 YOY

Volumes +8 operational efficiencies

41 Interim Results 201920 - November 2019

Drive efficiency

to invest in the customer

offer

4

BAU savings to offset cost inflation

Manages inflationary pressures

BAU savingsH1 201920

Procurement GNFR

Retail Technology Efficiencies

Retail HRRetail

management structures

Shrink Reduction

42 Interim Results 201920 - November 2019

Drive efficiency

to invest in the customer

offer

4

Strategic cost transformation 5 year plan

Converge Tackle fixed cost

End to end reviews

Retail Operations Marketing and Commercial Operations

Other central support

Logistics and Supply Chain

Project A

Project C

Project D

Shared Services BPO

Property strategy

Project BGNFR procurement

Capital prioritisation

Technology Digital and Corporate Services

pound250-pound350m

pound150-pound250m

pound400-pound600mExecution underway In planning Opportunities identified

pound5bn addressable cost base

43 Interim Results 201920 - November 2019

Grow connected

services

5

44 Interim Results 201920 - November 2019

Grow connected

services

5

Financial Services Priorities

To be the provider of financial services for loyal Sainsburyrsquos and Argos customers

An agile capital and cost efficient provider of simple mobile-led financial services

Vision

Objective

Priorities Reshape Simplify Strengthen

45 Interim Results 201920 - November 2019

Grow connected

services

5

Current Customer Base

Customer Credit Risk Balance Sheet Earnings

Argos Storecards 22m Prime Near Prime

Credit Cards 09m Prime

Personal Loans 05m Prime

Mortgages 9K Exit

Total Lending

Deposits 03m

Insurances 05m Very Low Risk

Travel Money 266 Sites

ATMs 1890

Financial Services reshaping the portfolio

46 Interim Results 201920 - November 2019

Grow connected

services

5

Increase connectivity and value for Group

Stop mortgage acquisition review back book options

No capital input from the Group from now1

Costincome c503 within 5 years

Double UPBT double digit ROCE within 5 years

Upstream cash within 5 years2

Financial Services key targets

Transform the cost base

Improve returns

Financial services cash generative

Reduce risk profile to Group

Stop putting cash in to Financial Services

2

4

6

3

1

5

Focus on Sainsburyrsquos customer base

1 Subject to regulatory changes requirements2 Subject to regulatory approval3 On a Group contribution basis

47 Interim Results 201920 - November 2019

Grow connected

services

5

Nectar

bull Biggest loyalty programme in the UK

bull Over 18 million collectors

bull Most recognised loyalty brand in the UK

bull Launch of Nectar digital- 21 million app users- Increase in overall Nectar participation- Increased levels of personalisation- 138000 new Nectar customers- 1 app on launch weekend

bull Coalition strengthened with addition of Esso in June 2019

48 Interim Results 201920 - November 2019

Provide a seamless customer

experience

6

49 Interim Results 201920 - November 2019

Provide a seamless customer

experience

6

Digital

bull Groceries Online sales penetration of 8- App accounts for over 20 of orders

bull 21 million digital Nectar app users

bull 14 million Argos Financial Services app downloads

bull Smartshop rollout in over 350 stores

Groceries online

Chop Chop

SmartShop

Universaldiscovery

Seamlessfinancialservices

Singlebasket

50 Interim Results 201920 - November 2019

We will help our customers live well for less

Confident in the core Integrated customer offer

One multi brand multi channel business

Strong cash generation supporting investment dividend and allowing deleverage

Financial flexibility and resilience

Sustainable cost reduction covering cost inflation and funding investment in our competitive offer

QampA

APPENDIX Interim Results 201920 - November 2019

Appendices

APPENDIX Interim Results 201920 - November 2019

Guidance for 201920

1

Spacebull Expect to open 2 new Sainsburyrsquos supermarkets and up to 15 convenience storesbull Expect to open around 25 Argos stores in Sainsburyrsquos (of which 11 are

relocations) resulting in around 305 Argos stores in supermarketsbull Expect to close 2 supermarkets around 25 convenience stores and around 20

Argos stores in FY201920 as part of announced property closure programme of 10-15 supermarkets 30-40 convenience stores and 60-70 Argos stores

Financial Servicesbull Financial services underlying operating profit expected to be cpound45m including a

cpound10m benefit as a result of a change in transfer pricing between Argos and Argos Financial Services

bull Financial Services non-underlying costs are expected to be around pound30mbull No further capital injections into the Bank are expected following pound35m in H1 201920

Depreciation and amortisationbull Expect underlying retail depreciation and amortisation of around pound12bn

including cpound500m right of use asset depreciation

CostsOperating cost inflationbull Cost inflation between 2 and 3Cost savingsbull Continue to deliver cost savings to at least offset the impact of cost inflation

Finance costsbull Net finance costs of around pound405m including pound320m lease interest in

201920 following the introduction of IFRS 16

One-off itemsbull In 201920 cash outflows as a result of items excluded from

underlying results should not exceed pound100mbull Property strategy programme one-off costs expected to be

pound230m-pound270m of which cash costs are pound30-40m

Dividendbull Sainsburyrsquos plans to change the full year dividend policy to 19x cover by

underlying earnings (versus 20x previously) to offset the dilutive (non cash) impact of IFRS 16 on underlying earnings

Capital expenditurebull Retail capital expenditure to be around pound550mbull Retail capital expenditure is expected to be around pound550m-pound600m per

annum over the medium term

Net debtbull Net debt before fair value movements on derivatives to reduce by at

least pound300m

Tax ratebull Underlying tax rate to be between 25 and 26

APPENDIX Interim Results 201920 - November 2019

Retail sales

1 Sales including VAT excluding fuel

LFL sales growth1

(10)

Sales from net new space1

04

Total sales growth1

(06)

Supermarkets2

(07)

Convenience20

Groceries Online

70

Channels

(01)(25)

(12)

2 Supermarket sales include Argos SiS sales FY 1819 16

pound139bn

pound103bnGrocery

pound30bnGeneralMerchandise

pound488mClothing

2

Chart1

201819
194
66
1

Sheet1

APPENDIX Interim Results 201920 - November 2019

Sainsburyrsquos sales area and store numbersAs at 21 September 2019

Opening figures 201920New storesClosuresReplacement storesExtensionsRefurbishments downsizesClosing figures H1 201920

Area(lsquo000 sq ft) Number

21210 -

(20)--

(17)21173

608 -(1)---

607

Supermarkets Convenience

Opening figures 201920New storesClosuresReplacement storesExtensionsRefurbishments downsizesClosing figures H1 201920

Area(lsquo000 sq ft) Number

1934 12

(19)2 --

1929

820 5

(2)1 --

824

Area(lsquo000 sq ft) Number

Total

Opening figures 201920New storesClosuresReplacement storesExtensionsRefurbishments downsizesClosing figures H1 201920

23144 12

(39)2 -

(17)23102

1428 5

(3)1 --

1431

3

APPENDIX Interim Results 201920 - November 2019

Sainsburyrsquos store estateAs at 21 September 2019

Sq ftsales area

82446

870

40001 to60000

20001 to40000

10000 to20000

Under10000 Total

Over60000

0122122

0197197

0175175

06767

824607

1431

Argos storesArgos in SainsburyrsquosArgos in HomebaseOtherArgos total store numbers

Habitat1

Collection points

594281

8-

883

16317

As at21 Sept 2019

Disposalsclosures

Newstores

As at9 March 2019

17--8

-1

(7)-

(2)-

(9)

-(36)

588288

6-

88216

282

ConvenienceSupermarketsTotal stores

Number of stores

Sq ftsales area

1929350

2279

40001 to60000

20001 to40000

10000 to20000

Under10000 Total

Over60000

-18441844

-58185818

-85018501

-46604660

19292117323102

ConvenienceSupermarketsTotal stores

Space by store size (lsquo000 sq ft)

Argos and Habitat store numbers

1 5 Habitat stores 11 Habitat stores in Sainsburys

4

APPENDIX Interim Results 201920 - November 2019

ClosureBitterne West

Sainsburyrsquos investment programme201920

Q1

Supermarkets ConvenienceNew storesMilton Keynes Brooklands District CentBromley High StLeeds Wike Ridge LaneSalford Harbour CityCanterbury High St

ReplacementMayfair Stratton St

ClosuresMayfairWarren St

Q1Q1Q1Q2Q2

Q2

Q1Q2

5

APPENDIX Interim Results 201920 - November 2019

Retail margin

Retail sales (inc VAT inc fuel)(exc VAT inc fuel)

Retail underlying EBITDAR1

Retail underlying EBITDAR margin 2

at constant fuel pricesRetail underlying operating profit3

Retail underlying operating margin 4

at constant fuel prices

1656714808

10677272

4373030

1661214856

11147575

4873333

030342

30 bps28 bps10333 bps32 bps

1 Retail underlying operating profit before net rental income of pound6 million and underlying depreciation and amortisation of pound636 million2 Retail underlying EBITDAR divided by underlying retail sales excluding VAT3 Retail underlying earnings before interest tax and Sainsburyrsquos underlying share of post-tax profit from joint ventures4 Retail underlying operating profit divided by underlying retail sales excluding VAT

poundm H1201920

H1201819

Change

6

APPENDIX Interim Results 201920 - November 2019

H1201920

H1201819

Group retail

Return on capital employed 1

Net debt to EBITDAR (times)23

Fixed charge cover (times)2

Underlying tax rate Core retail capex sales5

713126

26515

743326

25715

poundm

1 ROCE Return is defined as a 52 week rolling underlying profit before interest and tax Capital employed is defined as group net assets2 Net debt of pound6778 million includes lease obligations under IFRS 16 and perpetual securities treated as debt divided by Group underlying EBITDAR of pound2171 million calculated for a 52-week period to 21 September 20193 Group underlying EBITDAR divided by rent (both capital and interest) and net finance costs where interest on perpetual securities is treated as an underlying finance costs4 52 weeks to 22nd September 2018 is not available due to the implementation of IFRS 16 Comparatives therefore reflect the 52 weeks to 9th March 20195 Includes retail sales inc vat inc fuel

4

4

7

APPENDIX Interim Results 201920 - November 2019

Plc Board

Kevin OrsquoByrneChief Financial Officer

Mike Coupe Group Chief Executive

Dame Susan Rice Senior Independent Director

Matt BrittinNon-Executive Director

Jo HarlowNon-Executive Director

Brian CassinNon-Executive Director

David KeensNon-Executive Director

Jean Tomlin Non-Executive Director

Martin Scicluna Chairman

8

APPENDIX Interim Results 201920 - November 2019

Plc Board

Mike Coupe Group Chief Executive Officer

Skills and experienceAppointed Group Chief Executive Officer on 9 July 2014 Mike has been a member of the Operating Board since October 2004 Mike has vast retail industry experience in trading strategy marketing digital and online as well as multi-site store experience He joined Sainsburyrsquos from Big Food Group where he was a board director of Big Food Group PLC and Managing Director of Iceland Food Stores He previously worked for both Asda and Tesco PLC where he served in a variety of senior management roles

Date of appointment 1 August 2007Mike has served as an Executive Director since 1 August 2007 and as Chief Executive Officer since 9 July 2014

Committee membershipCorporate Responsibility and Sustainability Committee

Kevin OrsquoByrne Chief Financial Officer

Skills and experienceKevin brings to the Board a wealth of retail and finance experience Kevin was previously Chief Executive Officer of Poundland Group Limited until December 2016 and held executive roles at Kingfisher plc from 2008 to 2015 including Divisional Director UK China and Turkey Chief Executive Officer of BampQ UK amp Ireland and Group Finance Director He was previously Group Finance Director of Dixons Retail plc and European Finance Director of Quaker Oats He was a Non-Executive Director of Land Securities Group PLC from 2008 to September 2017 where he was Chairman of the Audit Committee and Senior Independent Director

Date of appointment 9 January 2017

Other current rolesNon-Executive Director of Greene King plc

Skills and experienceMartin brings a breadth of experience and leadership in both executive and non-executive roles His previous roles include positions as the Chairman of Great Portland Estates plc Senior Independent Director and Chair of the Audit Committee of Worldpay Inc and Non-Executive Director and Chair of the Audit Committee of Lloyds Banking Group plc He was a partner at Deloitte LLP for 26 years serving as Chairman from 1995 to 2007 where his clients included Dixons WH Smith Alliance Unichem and Cadburyrsquos

Other current rolesChairman of RSA Insurance Group plc

Martin Scicluna Chairman

Date of appointment 1 November 2018 Martin joined the Board as Chairman Designate and Non-Executive Director on 1 November 2018 He was appointed as Chairman of the Board on 10 March 2019

Committee membershipChair of the Nomination Committee

Dame Susan Rice Senior Independent Director

Skills and experienceSusan has extensive experience as a Non-Executive Director as well as in retail banking financial services leadership and sustainability Her career in retail bankingis particularly relevant to our ownership ofSainsburyrsquos Bank Previously Susan was a member of the First Ministerrsquos Council of Economic Advisors Managing Director of Lloyds Banking Group Scotland and was previously Chief Executive and then Chairman of Lloyds TSB Scotland plc She has also held a range of other non-executive directorships including at the Bank of England and SSE plc

Committee membershipChair of the Remuneration Committee and a member of the Nomination Committee

Date of appointment 1 June 2013

Other current rolesChair of Scottish Water and Business Stream Chair of the Scottish Fiscal Commission Non-Executive Director of the North American Income Trust C Hoare and Co and Senior Independent Director of the North American Income Trust

9

Other current rolesNon-Executive Director and Chairman of the Audit Committee of Centrica plc

APPENDIX Interim Results 201920 - November 2019

Plc Board

Jean Tomlin Non-Executive Director

Skills and experienceJean has extensive experience and breadth of skills in human resources and corporate responsibility Jean was formerly Director of HR Workforce and Accreditation for The London OrganisingCommittee of the Olympic and Paralympic Games where she set the strategic direction to ensure the mobilisation of the combined 200000-strong workforce including paid staff volunteers and contractors which represented the recruitment and mobilisation of the largest peacetime workforce and set the industry standard for volunteering with the highly acclaimed Games She was previously Group HR Director at Marks and Spencer Group Plc HR Director and founder member of Egg plc and Sales amp Operations Director of Prudential Direct

Date of appointment 1 January 2013

Committee membershipAudit Committee Corporate Responsibility and Sustainability Committee and Nomination Committee

David Keens Non-Executive Director

Skills and experienceDavid has extensive retail experience and knowledge of consumer facing businesses together with his core skills in finance David was formerly Group Finance Director of next plc from 1991 to 2015 and their Group Treasurer from 1986 to 1991 Previous management experience includes nine years in the UK and overseas operations of multinational food manufacturer Nabisco and prior to that seven years in the accountancy profession

Date of appointment 29 April 2015

Committee membershipChair of the Audit Committee and a member of the Nomination Committee

Other current rolesIndependent Board member of Capri Holdings Limited Non-Executive Director of Hakluyt and Chief Executive Officer of Chanzo Limited

Other current rolesNon-Executive Director Senior Independent Director and Chair of the Audit Committee of Auto Trader Group plc

Matt BrittinNon-Executive Director

Skills and experienceMatt has extensive experience of running a high profile fast moving innovative digital business Since 2015 he has been responsible for Googlersquos business and operations in Europe the Middle East and Africa and hersquos been in leadership roles at Google since 2007 Prior to that Matt spent much of his career in media and marketing with particular interests in strategy commercial development and sales performance This included commercial and digital leadership roles in UK media

Date of appointment 27 January 2011

Committee membershipNomination Committee and Remuneration Committee

Other current rolesGooglersquos President ndash Europe Middle East and Africa and Director of The Media Trust

Brian Cassin Non-Executive Director

Skills and experienceBrian brings present day experience of running a FTSE40 group and of big data and analytics ndash topics of key importance to Sainsburyrsquos Brian joined Experian plc as Chief Financial Officer in April 2012 a post he held until his appointment as Chief Executive Officer in July 2014 Prior to this Brian spent his career in investment banking at Greenhill amp Co where he was Managing Director and Partner Brian has also held various roles at Baring Brothers International and at the London Stock Exchange

Date of appointment 1 April 2016

Committee membershipAudit Committee and Nomination Committee

Other current rolesChief Executive Officer of Experian plc

10

APPENDIX Interim Results 201920 - November 2019

Plc Board

Jo Harlow Non-Executive Director

Skills and experienceJo brings a wealth of experience in consumer-facing businesses and in the telecoms and technology industry bothin the UK and internationally Jo spent 12 years in a variety of senior management roles with Nokia and Microsoft Prior to this she spent eight years at PampG and 11 years at Reebok in senior sales and marketing positions in both Europe and the US

Date of appointment 11 September 2017

Committee membershipChair of the Corporate Responsibility and Sustainability Committee and member of the Nomination Committee and Remuneration Committee

Life PresidentLord Sainsbury of Preston Candover KG

Other current rolesNon-Executive Director of InterContinental Hotels plc Non-Executive Director of Halmaplc and Member of the Supervisory Board of Ceconomy AG

11

APPENDIX Interim Results 201920 - November 2019

Operating Board

Mike Coupe Group Chief Executive

Tim FallowfieldCompany Secretary amp Corporate Services Director

Kevin OrsquoByrne Chief Financial Officer

Jim BrownChief Executive Officer of Sainsburyrsquos Bank

Paul Mills-HicksFood Commercial Director

Angie RisleyGroup HR Director

Phil JordanGroup Chief InformationOfficer

Simon RobertsRetail and Operations Director

Clo MoriartyGroup Chief Digital Officer

12

APPENDIX Interim Results 201920 - November 2019

Operating Board

Mike Coupe Group Chief ExecutiveSee Appendix page 9

Kevin OrsquoByrneChief Financial OfficerSee Appendix page 9

Tim FallowfieldCompany Secretary amp Corporate Services Director

Date of appointment September 2004

Skills and experienceTim joined Sainsburyrsquos in 2001 as Company Secretary and joined the Operating Board in September 2004 In addition to his role as Company Secretary Tim is responsible for the Corporate Services Division comprising Legal Services Data Governance Safety Shareholder Services Insurance and Central Security He chairs the Group Safety Committee and the Data Governance Committee Tim joined Sainsburyrsquos from Exelplc the global logistics company now part of DHL where he was Company Secretary and General Counsel He began his career at the international law firm Clifford Chance and is a qualified solicitor Tim is Chairman of the Disability Confident Business Leaders Group which works with Government in shaping the disability employment agenda and in raising awareness of the benefits of employing disabled people

Jim BrownCEO of Sainsburyrsquos Bank

Skills and experienceJim joined Sainsburyrsquos Bank as CEO in June 2019 and is also a member of the Sainsburyrsquos Group Operating Board He has held a number of senior international Financial Services roles - most recently for RBS in the UK as CEO of Williams and Glyn and prior to that CEO of Ulster Bank in Northern Ireland and the Republic of Ireland Before moving to Ireland he was based in Hong Kong and was CEO Retail and Commercial Banking Asia and the Middle East for RBS and ABN AMRO He has also been a member of the RBS Group Management Committee ABN AMRO Executive Group ABN AMRO Global Consumer Leadership Team and the RBSBank of China Joint Steering Committee Earlier in his career he held a number of senior executive roles for Citibank in Asia and Australia and New Zealand Jim has also held various Board positions including at Ulster Bank Saudi Hollandi Bank The Royal Bank of Scotland (China) Co Ltd and RBS (Pakistan) Ltd He is also a past President of the Institute of Banking in Ireland He is currently a Certified Bank Director

Date of appointment August 2019

Paul Mills-HicksFood Commercial Director

Skills and experiencePaul joined the Operating Board in May 2014 as Food Commercial Director having spent over ten years at Sainsburyrsquos He was closely involved in the formation and execution of the lsquoMaking Sainsburyrsquos Great Againrsquo strategy Following this he held a variety of roles in commercial strategy and finance most recently as Business Unit Director for Grocery Prior to Sainsburyrsquos Paul was European Controller at Marks and Spencer Group PLC and a Director at UBS Warburg

Date of appointment May 2014

13

APPENDIX Interim Results 201920 - November 2019

Operating Board

Angie RisleyGroup HR Director

Skills and experienceAngie was appointed Group HR Director and a member of the Operating Board in January 2013 with responsibility for human resources Angie is also a Director of Sainsburyrsquos Bank plc Angie was most recently Non-Executive Director and Chairman of the Remuneration Committee of Serco plc and prior to this was Group HR Director of Lloyds Banking Group and an Executive Director of Whitbread PLC with responsibility for HR and Corporate Social Responsibility Angie is currently Non-Executive Director and Chair of the Remuneration Committee at Smith amp Nephew plc

Date of appointment January 2013

Phil JordanGroup Chief Information Officer

Skills and experiencePhil joined the Board in January 2018 and has brought a fresh globalperspective on technology to the Operating Board in addition to a wealth of experience in digital data and business transformation Prior to joining Sainsburyrsquos Phil had a long and successful track record in telecommunications Most recently he was Global Chief Information Officer at Telefonica overseeing Digital Transformation and Information Technology and prior to that was Chief Information Officer for Vodafone UKIreland Phil has worked as a Non-Executive Advisor on Technology in the Investment amp Retail Banking sector and is currently a Non-Executive Director of TalkTalk Telecom Group PLC and chairs its Cyber-Security Committee

Date of appointment January 2018

Simon RobertsRetail and Operations Director

Skills and experienceSimon joined Sainsburyrsquos and the Operating Board in July 2017 as Central Retail amp Operations Director responsible for Stores Central operation and Logistics In his previous role he was Executive Vice President of Walgreens Boots Alliance and President of Boots with responsibility for commercial and retail operations across the UK and Ireland Prior to Boots Simon was at Marks and Spencer Group PLC where he held operational and customer leadership roles across stores divisions and central operations Simon is also the Non-Executive Chairman at the Institute ofCustomer Service

Date of appointment July 2017

Clodagh MoriartyGroup Chief Digital Officer

Skills and experienceClodagh was appointed Group Chief Digital Officer in June 2018 Clodagh leads the delivery of a consistent and first-rate digital experience for customers across Sainsburyrsquos Argos and Sainsburyrsquos BankClodagh joined Sainsburyrsquos in 2010 from Bain amp Co management consultants where she had gained experience working on a broad range of projects across multiple sectors and countries Following two years as Head of Strategy at Sainsburyrsquosshe moved into Food Commercial as Category Manager for Meal Solutions and then became Head of Online Trading spanning Food General Merchandise and Clothing before being promoted to Director of Online in 2016 In this role Clodagh was instrumental in driving innovation within Groceries Online and launching new initiatives including SmartShop and Chop Chop

Date of appointment June 2018

14

APPENDIX Interim Results 201920 - November 2019

Supplementary financial details

3 Financial calendarQ3 trading statement(15 weeks to 4 January 2020)

Preliminary results(52 weeks to 7 March 2020)

8 January 2020

30 April 2020

1 Weighted average number of shares

The interim dividend datesOrdinary shares

Ex-dividend 14 November 2019Record 15 November 2019Payment 20 December 2019

H1 201920 22074m (24613m diluted)

H1 201819 21959m (24646m diluted) InterimFinalTotal

2 Dividend

201920

33p 31p79p

110p

201819

15

APPENDIX Interim Results 201920 - November 2019

Contacts

24

James CollinsHead of Investor RelationsTel + 44 (0) 20 7695 7112JamesCollinssainsburyscouk

Susie LynskeyInvestor Relations ManagerTel + 44 (0) 20 7695 0889SusieLynskeysainsburyscouk

Glyn DaviesInvestor Relations AssistantTel + 44 (0) 20 7695 0259GlynDaviessainsburyscouk

wwwj-sainsburycoukJ Sainsbury plc 33 Holborn London EC1N 2HT

Irene GalvanInvestor Relations AnalystTel + 44 (0) 20 7695 2762IreneGalvansainsburyscouk

  • Slide Number 1
  • Slide Number 2
  • Financial overview
  • Group performance overview
  • Retail sales
  • Sales performance versus market
  • Financial services
  • Financial services
  • Items excluded from underlying results
  • Retail capital expenditure
  • Pensions
  • Retail free cash flow
  • Balance sheet targets
  • Summary and Outlook
  • Slide Number 15
  • Key industry challenges
  • We will help our customers live well for less
  • Our strategy
  • Slide Number 19
  • Value brand investment
  • Lower prices on key volume lines
  • We continue to be less dependent on promotions
  • Improved grocery value
  • Slide Number 24
  • Category tier performance
  • Premium private label
  • Distinctive brands
  • Beauty Rollout
  • Our values make us different
  • Argos category and range focus
  • Clothing
  • Slide Number 32
  • Channels Supermarkets
  • Store investments driving customer satisfaction
  • Channels Convenience
  • Channels Groceries Online
  • Channels Argos
  • Slide Number 38
  • Product Quality Framework helps us fund investment
  • PQF cereals case study
  • BAU savings to offset cost inflation
  • Strategic cost transformation 5 year plan
  • Slide Number 43
  • Financial Services Priorities
  • Financial Services reshaping the portfolio
  • Financial Services key targets
  • Nectar
  • Slide Number 48
  • Digital
  • We will help our customers live well for less
  • Slide Number 51
  • Slide Number 52
  • Guidance for 201920
  • Retail sales
  • Sainsburyrsquos sales area and store numbers
  • Sainsburyrsquos store estate
  • Sainsburyrsquos investment programme
  • Retail margin
  • Group retail
  • Plc Board
  • Plc Board
  • Plc Board
  • Plc Board
  • Operating Board
  • Operating Board
  • Operating Board
  • Supplementary financial details
  • Contacts
Column1 201819
Grocery 19
GM 7
Clothing 1
To resize chart data range drag lower right corner of range
Grocery
GM
Clothing
Page 20: Interim Results 17/18 - Sainsbury's/media/Files/S... · 3 Interim Results 2019/20 - November 2019. Financial overview • First period reporting on an inc. IFRS 16 basis - Material

20 Interim Results 201920 - November 2019

Be competitive

on price

1

Value brand investment

Sainsburyrsquos Meat Fish amp Poultry Value Own Label1

Gains

Losses

Incremental Switching within Sainsburyrsquos

Dec 17 Oct 19

+2Sales

+4Volume

Bread Investing across Own Label Tiers120+ EPP SKUs launched in H1 200 by end 201920

Repackaged and NPD within Premium

New Owned Brand Replacing Basics

NPD within Core+ Responding in Growth Areas

Repackaged Core bySainsburyrsquos

New

New

Improved

Improved

1 Kantar 12 we 6 October 2019 ndash rolling 12 weeks switching within total Market MFP

21 Interim Results 201920 - November 2019

Be competitive

on price

1

Lower prices on key volume lines

In-Store Volume Returns Examples

Chicken Wings 1kg+12 Volume

pound170was pound210

pound050Only

White Pittas x6+15 Volume

Chestnut Mushrooms 250g+45 Volume

pound080Only

1 Pre wave 3 lockdown (started 24th March to 15th June 19) YoY 2 Last 6 weeks since wave 4 lockdown (started 28th August 19) YoY

-4

0

4

8

12

16

-6 -5 -4 -3 -2 -1 0 1 2 3 4 5 6

Change in volumes ()

Pre1 Post2

22 Interim Results 201920 - November 2019

Be competitive

on price

1

We continue to be less dependent on promotions

230 228

207 209

Sainsburyrsquos Promotional Participation

1819 1920 19201819

Morrisons

Sainsburyrsquos

Tesco

Asda

Spend on Deal1

Q1 Q2

1 Source Nielsen 4 weekly data to 21 September 2019

10

20

30

4040

30

20

10Sep Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep

2018 2019

H1 1920

H1 1920 AVERAGE

34 31

22 21

23 Interim Results 201920 - November 2019

Be competitive

on price

1

Improved grocery value

Base Price Index 2

-1

0

1

2

3

Grocery inflation (Kantar)1

-960bps

-550bps

Commodity VI 2

Aug 17 Jan 18 Jun 18 Nov 18 Apr 19 Oct 19

2004 2007 2010 2013 2016 2019

Morrisons

Sainsburyrsquos

Tesco

Asda

Total Market

Mar Apr May Jun Jul Aug Sep Oct2019

1 Kantar City Reads to Oct 20192 Sainsburyrsquos value index based on Brandview SKU matching data to Oct 2019

24 Interim Results 201920 - November 2019

Offer distinctive products and new

categories

2

25 Interim Results 201920 - November 2019

Offer distinctive products and new

categories

2

Category tier performance

YoY value share change by tier

12 weeks to September 2019

-03

01

-01

-18

52 weeks to March 2019

Branded

PremiumOwn Brand

Branded

StandardOwn Brand

EconomyOwn Brand

02

-08

-04

00PremiumOwn Brand

StandardOwn Brand

EconomyOwn Brand

Source Nielsen Panel Total FMCG Market Universe Total outlets 52wks data to 9 March 2019 and 12wks data to 21 Sept 2019

26 Interim Results 201920 - November 2019

Offer distinctive products and new

categories

2

Premium private label

Taste the Difference re-launch

bull Over 350 products new repackaged or reformulated

bull Premium ready meals growth now outperforming the market

41

25 2419

Sainsburys Morrisons Tesco Asda

Premium Own Label volume share

Source Nielsen Panel Total FMCG 28 weeks data to 21 September 2019 Premium Own Label share of sales by retailer

27 Interim Results 201920 - November 2019

Offer distinctive products and new

categories

2

Distinctive brands

bull 57 of customers have bought Distinctive Brands since launch

bull On track for pound100m incremental sales

bull 37 new brands in H1 across Fresh and Grocery

bull lsquoTaste of the Futurersquo bays launched in 70 stores- 67 incremental sales

Leon

bull 3 year exclusive partnership

bull 14 products launched

28 Interim Results 201920 - November 2019

Offer distinctive products and new

categories

2

Beauty Rollout

bull Now rolled out to over 60 stores- Sales up over 40

bull Customer numbers up 7

bull Spend per customer up 25

bull Beauty range doubled 1200 additional lines

bull Double digit growth differential against the market

29 Interim Results 201920 - November 2019

Offer distinctive products and new

categories

2

Our values make us different

bull Committed to reduce plastic packaging by 50 by 2025

bull First retailer to remove single use plastic produce and bakery bags from our stores

- Launching reusable bags in fruit and veg aisles

bull Investing in our loose produce offer

bull Removed black plastic trays from ready meals

bull Fresh water stands in cafeacutes for customers to refill bottles

UKrsquos first major retailer to make significant commitment to reduce plastic

30 Interim Results 201920 - November 2019

Offer distinctive products and new

categories

2

Argos category and range focus

bull Availability improvement- Argos master range reduced by c30 over 3 years- Eliminating duplication removing low value items- Better availability of key lines in store

bull Rebalancing into higher margin categories- Gaining share in Furniture1

- Higher quality lines introduced - Increase in weekend delivery slots - Changing customer perceptions

1 GfK Markets 6 months ended 31st August 2019

31 Interim Results 201920 - November 2019

Offer distinctive products and new

categories

2

Clothing

bull Strong market share gains

bull Tu online- Sales +52 - 800000+ new customers +31 YoY

bull Margin rate improvement- Better buying and markdown management

bull lsquoWork Itrsquo campaign - New seasonal high quality value-led work wear ranges

32 Interim Results 201920 - November 2019

Make shopping

convenient supported by great service

3

33 Interim Results 201920 - November 2019

Make shopping

convenient supported by great service

3

Channels Supermarkets

Investing in stores

bull Over 870000 sq ft space repurposed since FY 201415

bull Tailored targeted investment

bull Significant step-up in 201920- Investing in 450+ supermarkets- 172 delivered in H1

1617 1718 1819

Supermarkets Trading intensity1

1 Supermarkets inc GMampC and Argos stores in Sainsburyrsquos

34 Interim Results 201920 - November 2019

Make shopping

convenient supported by great service

3

Store investments driving customer satisfaction

Source Lettuce Know in-store programme Supermarkets only 4 weeks to 121019 YOY

Checkoutexperience

Smartshopbull 200+ handset stores

- average sales participation c15- best stores gt25

bull 160+ app-only (hybrid) stores

Self checkoutsbull 2600+ upgrades bull 10 improvement in speed

Availability of products

Connected colleaguesbull Technology driving efficiency

and availabilitybull Replenishment + stock apps

Core investment

Store fabric upgradesbull 70 stores in H1bull 250 by year end

Ease of Checkout Speed of Checkout

4861

26Availability of products

Overall satisfaction in core investment stores

14

35 Interim Results 201920 - November 2019

Make shopping

convenient supported by great service

3

Channels Convenience

bull 2 year capital light programme resetting range space and pricing

- 158 stores reset in H1- On track to deliver 200 in FY1920- Around 15 SKUs standard to each store

bull Upgraded Self Checkouts in 69 Convenience stores- Improved customer satisfaction - Ease of checkout up 72 YoY- Speed of checkout up 62 YoY

2nd

5th

Value for Money Spent1

1 Lettuce Know Competitor Benchmarking Survey Convenience July 2019 vs Feb 20192 Lettuce Know in-store survey Week 31 201920 Lettuce Know

Sources

Knowledge of colleagues

Speed of checkout

Friendliness of colleagues

Ease of checkout

Availability of colleagues

Customer satisfaction (total)

Q2 1819 Q4 1819 Q1 1920 Q2 1920Q3 18193 Lettuce Know Q2 1920

Improved perceptions vs competitors

Strong and improving customer satisfaction3

2nd

3rd

Variety of Items1

36 Interim Results 201920 - November 2019

Make shopping

convenient supported by great service

3

Channels Groceries Online

bull Sales growth 7

bull Same day delivery now covers nearly 60 of UK households

bull Groceries Online app accounts for over 20 of orders

bull Extended delivery slots

bull Bagless deliveries

500

600

700

800

900

H1201516

H1201617

H1201718

H1201819

H1201920

70

80

7269

70

Sales and YOY growth ratespoundm

37 Interim Results 201920 - November 2019

Make shopping

convenient supported by great service

3

Channels Argos

Strong Fast Track growth

bull Fast Track collection growth 14 YoY

bull Fast Track delivery growth 5 YoY

166

660

657

216

Old formatsDigital Stores

H1 201920

AtAcquisition

Digital store investments

bull 176 Digital conversions and 15 full store refreshes in H1

bull Majority of remaining stores to be converted to digital in H2

bull Pay Browse in 362 stores versus 162 at year end

0

20

40

60

80

100

Walk-in Check and Reserve Home DeliveryFast Track Click amp Collect Fast Track Home Delivery

0

20

40

60

80

100 Fast track15

201617 H1 201920

Fast track24

Walk-in43

Walk-in36

38 Interim Results 201920 - November 2019

Drive efficiency

to invest in the customer

offer

4

39 Interim Results 201920 - November 2019

Drive efficiency

to invest in the customer

offer

4

Product Quality Framework helps us fund investment

PQF activity to date covers

49of food volume

Improved Value Indexmore competitive

More distinctive range more reason to shop at Sainsburyrsquos

Reduced SKU countoperational efficiencies

Cash gross profit +35

Increased salesvolume intensityoperational efficiencies

40 Interim Results 201920 - November 2019

Drive efficiency

to invest in the customer

offer

4

PQF cereals case study

Improved Value Index gt100bpsmore competitive

More distinctive rangemore reason to shop at Sainsburyrsquos

Reduced SKU count -20operational efficiencies

Higher cash gross profit +2 YOY

Volumes +8 operational efficiencies

41 Interim Results 201920 - November 2019

Drive efficiency

to invest in the customer

offer

4

BAU savings to offset cost inflation

Manages inflationary pressures

BAU savingsH1 201920

Procurement GNFR

Retail Technology Efficiencies

Retail HRRetail

management structures

Shrink Reduction

42 Interim Results 201920 - November 2019

Drive efficiency

to invest in the customer

offer

4

Strategic cost transformation 5 year plan

Converge Tackle fixed cost

End to end reviews

Retail Operations Marketing and Commercial Operations

Other central support

Logistics and Supply Chain

Project A

Project C

Project D

Shared Services BPO

Property strategy

Project BGNFR procurement

Capital prioritisation

Technology Digital and Corporate Services

pound250-pound350m

pound150-pound250m

pound400-pound600mExecution underway In planning Opportunities identified

pound5bn addressable cost base

43 Interim Results 201920 - November 2019

Grow connected

services

5

44 Interim Results 201920 - November 2019

Grow connected

services

5

Financial Services Priorities

To be the provider of financial services for loyal Sainsburyrsquos and Argos customers

An agile capital and cost efficient provider of simple mobile-led financial services

Vision

Objective

Priorities Reshape Simplify Strengthen

45 Interim Results 201920 - November 2019

Grow connected

services

5

Current Customer Base

Customer Credit Risk Balance Sheet Earnings

Argos Storecards 22m Prime Near Prime

Credit Cards 09m Prime

Personal Loans 05m Prime

Mortgages 9K Exit

Total Lending

Deposits 03m

Insurances 05m Very Low Risk

Travel Money 266 Sites

ATMs 1890

Financial Services reshaping the portfolio

46 Interim Results 201920 - November 2019

Grow connected

services

5

Increase connectivity and value for Group

Stop mortgage acquisition review back book options

No capital input from the Group from now1

Costincome c503 within 5 years

Double UPBT double digit ROCE within 5 years

Upstream cash within 5 years2

Financial Services key targets

Transform the cost base

Improve returns

Financial services cash generative

Reduce risk profile to Group

Stop putting cash in to Financial Services

2

4

6

3

1

5

Focus on Sainsburyrsquos customer base

1 Subject to regulatory changes requirements2 Subject to regulatory approval3 On a Group contribution basis

47 Interim Results 201920 - November 2019

Grow connected

services

5

Nectar

bull Biggest loyalty programme in the UK

bull Over 18 million collectors

bull Most recognised loyalty brand in the UK

bull Launch of Nectar digital- 21 million app users- Increase in overall Nectar participation- Increased levels of personalisation- 138000 new Nectar customers- 1 app on launch weekend

bull Coalition strengthened with addition of Esso in June 2019

48 Interim Results 201920 - November 2019

Provide a seamless customer

experience

6

49 Interim Results 201920 - November 2019

Provide a seamless customer

experience

6

Digital

bull Groceries Online sales penetration of 8- App accounts for over 20 of orders

bull 21 million digital Nectar app users

bull 14 million Argos Financial Services app downloads

bull Smartshop rollout in over 350 stores

Groceries online

Chop Chop

SmartShop

Universaldiscovery

Seamlessfinancialservices

Singlebasket

50 Interim Results 201920 - November 2019

We will help our customers live well for less

Confident in the core Integrated customer offer

One multi brand multi channel business

Strong cash generation supporting investment dividend and allowing deleverage

Financial flexibility and resilience

Sustainable cost reduction covering cost inflation and funding investment in our competitive offer

QampA

APPENDIX Interim Results 201920 - November 2019

Appendices

APPENDIX Interim Results 201920 - November 2019

Guidance for 201920

1

Spacebull Expect to open 2 new Sainsburyrsquos supermarkets and up to 15 convenience storesbull Expect to open around 25 Argos stores in Sainsburyrsquos (of which 11 are

relocations) resulting in around 305 Argos stores in supermarketsbull Expect to close 2 supermarkets around 25 convenience stores and around 20

Argos stores in FY201920 as part of announced property closure programme of 10-15 supermarkets 30-40 convenience stores and 60-70 Argos stores

Financial Servicesbull Financial services underlying operating profit expected to be cpound45m including a

cpound10m benefit as a result of a change in transfer pricing between Argos and Argos Financial Services

bull Financial Services non-underlying costs are expected to be around pound30mbull No further capital injections into the Bank are expected following pound35m in H1 201920

Depreciation and amortisationbull Expect underlying retail depreciation and amortisation of around pound12bn

including cpound500m right of use asset depreciation

CostsOperating cost inflationbull Cost inflation between 2 and 3Cost savingsbull Continue to deliver cost savings to at least offset the impact of cost inflation

Finance costsbull Net finance costs of around pound405m including pound320m lease interest in

201920 following the introduction of IFRS 16

One-off itemsbull In 201920 cash outflows as a result of items excluded from

underlying results should not exceed pound100mbull Property strategy programme one-off costs expected to be

pound230m-pound270m of which cash costs are pound30-40m

Dividendbull Sainsburyrsquos plans to change the full year dividend policy to 19x cover by

underlying earnings (versus 20x previously) to offset the dilutive (non cash) impact of IFRS 16 on underlying earnings

Capital expenditurebull Retail capital expenditure to be around pound550mbull Retail capital expenditure is expected to be around pound550m-pound600m per

annum over the medium term

Net debtbull Net debt before fair value movements on derivatives to reduce by at

least pound300m

Tax ratebull Underlying tax rate to be between 25 and 26

APPENDIX Interim Results 201920 - November 2019

Retail sales

1 Sales including VAT excluding fuel

LFL sales growth1

(10)

Sales from net new space1

04

Total sales growth1

(06)

Supermarkets2

(07)

Convenience20

Groceries Online

70

Channels

(01)(25)

(12)

2 Supermarket sales include Argos SiS sales FY 1819 16

pound139bn

pound103bnGrocery

pound30bnGeneralMerchandise

pound488mClothing

2

Chart1

201819
194
66
1

Sheet1

APPENDIX Interim Results 201920 - November 2019

Sainsburyrsquos sales area and store numbersAs at 21 September 2019

Opening figures 201920New storesClosuresReplacement storesExtensionsRefurbishments downsizesClosing figures H1 201920

Area(lsquo000 sq ft) Number

21210 -

(20)--

(17)21173

608 -(1)---

607

Supermarkets Convenience

Opening figures 201920New storesClosuresReplacement storesExtensionsRefurbishments downsizesClosing figures H1 201920

Area(lsquo000 sq ft) Number

1934 12

(19)2 --

1929

820 5

(2)1 --

824

Area(lsquo000 sq ft) Number

Total

Opening figures 201920New storesClosuresReplacement storesExtensionsRefurbishments downsizesClosing figures H1 201920

23144 12

(39)2 -

(17)23102

1428 5

(3)1 --

1431

3

APPENDIX Interim Results 201920 - November 2019

Sainsburyrsquos store estateAs at 21 September 2019

Sq ftsales area

82446

870

40001 to60000

20001 to40000

10000 to20000

Under10000 Total

Over60000

0122122

0197197

0175175

06767

824607

1431

Argos storesArgos in SainsburyrsquosArgos in HomebaseOtherArgos total store numbers

Habitat1

Collection points

594281

8-

883

16317

As at21 Sept 2019

Disposalsclosures

Newstores

As at9 March 2019

17--8

-1

(7)-

(2)-

(9)

-(36)

588288

6-

88216

282

ConvenienceSupermarketsTotal stores

Number of stores

Sq ftsales area

1929350

2279

40001 to60000

20001 to40000

10000 to20000

Under10000 Total

Over60000

-18441844

-58185818

-85018501

-46604660

19292117323102

ConvenienceSupermarketsTotal stores

Space by store size (lsquo000 sq ft)

Argos and Habitat store numbers

1 5 Habitat stores 11 Habitat stores in Sainsburys

4

APPENDIX Interim Results 201920 - November 2019

ClosureBitterne West

Sainsburyrsquos investment programme201920

Q1

Supermarkets ConvenienceNew storesMilton Keynes Brooklands District CentBromley High StLeeds Wike Ridge LaneSalford Harbour CityCanterbury High St

ReplacementMayfair Stratton St

ClosuresMayfairWarren St

Q1Q1Q1Q2Q2

Q2

Q1Q2

5

APPENDIX Interim Results 201920 - November 2019

Retail margin

Retail sales (inc VAT inc fuel)(exc VAT inc fuel)

Retail underlying EBITDAR1

Retail underlying EBITDAR margin 2

at constant fuel pricesRetail underlying operating profit3

Retail underlying operating margin 4

at constant fuel prices

1656714808

10677272

4373030

1661214856

11147575

4873333

030342

30 bps28 bps10333 bps32 bps

1 Retail underlying operating profit before net rental income of pound6 million and underlying depreciation and amortisation of pound636 million2 Retail underlying EBITDAR divided by underlying retail sales excluding VAT3 Retail underlying earnings before interest tax and Sainsburyrsquos underlying share of post-tax profit from joint ventures4 Retail underlying operating profit divided by underlying retail sales excluding VAT

poundm H1201920

H1201819

Change

6

APPENDIX Interim Results 201920 - November 2019

H1201920

H1201819

Group retail

Return on capital employed 1

Net debt to EBITDAR (times)23

Fixed charge cover (times)2

Underlying tax rate Core retail capex sales5

713126

26515

743326

25715

poundm

1 ROCE Return is defined as a 52 week rolling underlying profit before interest and tax Capital employed is defined as group net assets2 Net debt of pound6778 million includes lease obligations under IFRS 16 and perpetual securities treated as debt divided by Group underlying EBITDAR of pound2171 million calculated for a 52-week period to 21 September 20193 Group underlying EBITDAR divided by rent (both capital and interest) and net finance costs where interest on perpetual securities is treated as an underlying finance costs4 52 weeks to 22nd September 2018 is not available due to the implementation of IFRS 16 Comparatives therefore reflect the 52 weeks to 9th March 20195 Includes retail sales inc vat inc fuel

4

4

7

APPENDIX Interim Results 201920 - November 2019

Plc Board

Kevin OrsquoByrneChief Financial Officer

Mike Coupe Group Chief Executive

Dame Susan Rice Senior Independent Director

Matt BrittinNon-Executive Director

Jo HarlowNon-Executive Director

Brian CassinNon-Executive Director

David KeensNon-Executive Director

Jean Tomlin Non-Executive Director

Martin Scicluna Chairman

8

APPENDIX Interim Results 201920 - November 2019

Plc Board

Mike Coupe Group Chief Executive Officer

Skills and experienceAppointed Group Chief Executive Officer on 9 July 2014 Mike has been a member of the Operating Board since October 2004 Mike has vast retail industry experience in trading strategy marketing digital and online as well as multi-site store experience He joined Sainsburyrsquos from Big Food Group where he was a board director of Big Food Group PLC and Managing Director of Iceland Food Stores He previously worked for both Asda and Tesco PLC where he served in a variety of senior management roles

Date of appointment 1 August 2007Mike has served as an Executive Director since 1 August 2007 and as Chief Executive Officer since 9 July 2014

Committee membershipCorporate Responsibility and Sustainability Committee

Kevin OrsquoByrne Chief Financial Officer

Skills and experienceKevin brings to the Board a wealth of retail and finance experience Kevin was previously Chief Executive Officer of Poundland Group Limited until December 2016 and held executive roles at Kingfisher plc from 2008 to 2015 including Divisional Director UK China and Turkey Chief Executive Officer of BampQ UK amp Ireland and Group Finance Director He was previously Group Finance Director of Dixons Retail plc and European Finance Director of Quaker Oats He was a Non-Executive Director of Land Securities Group PLC from 2008 to September 2017 where he was Chairman of the Audit Committee and Senior Independent Director

Date of appointment 9 January 2017

Other current rolesNon-Executive Director of Greene King plc

Skills and experienceMartin brings a breadth of experience and leadership in both executive and non-executive roles His previous roles include positions as the Chairman of Great Portland Estates plc Senior Independent Director and Chair of the Audit Committee of Worldpay Inc and Non-Executive Director and Chair of the Audit Committee of Lloyds Banking Group plc He was a partner at Deloitte LLP for 26 years serving as Chairman from 1995 to 2007 where his clients included Dixons WH Smith Alliance Unichem and Cadburyrsquos

Other current rolesChairman of RSA Insurance Group plc

Martin Scicluna Chairman

Date of appointment 1 November 2018 Martin joined the Board as Chairman Designate and Non-Executive Director on 1 November 2018 He was appointed as Chairman of the Board on 10 March 2019

Committee membershipChair of the Nomination Committee

Dame Susan Rice Senior Independent Director

Skills and experienceSusan has extensive experience as a Non-Executive Director as well as in retail banking financial services leadership and sustainability Her career in retail bankingis particularly relevant to our ownership ofSainsburyrsquos Bank Previously Susan was a member of the First Ministerrsquos Council of Economic Advisors Managing Director of Lloyds Banking Group Scotland and was previously Chief Executive and then Chairman of Lloyds TSB Scotland plc She has also held a range of other non-executive directorships including at the Bank of England and SSE plc

Committee membershipChair of the Remuneration Committee and a member of the Nomination Committee

Date of appointment 1 June 2013

Other current rolesChair of Scottish Water and Business Stream Chair of the Scottish Fiscal Commission Non-Executive Director of the North American Income Trust C Hoare and Co and Senior Independent Director of the North American Income Trust

9

Other current rolesNon-Executive Director and Chairman of the Audit Committee of Centrica plc

APPENDIX Interim Results 201920 - November 2019

Plc Board

Jean Tomlin Non-Executive Director

Skills and experienceJean has extensive experience and breadth of skills in human resources and corporate responsibility Jean was formerly Director of HR Workforce and Accreditation for The London OrganisingCommittee of the Olympic and Paralympic Games where she set the strategic direction to ensure the mobilisation of the combined 200000-strong workforce including paid staff volunteers and contractors which represented the recruitment and mobilisation of the largest peacetime workforce and set the industry standard for volunteering with the highly acclaimed Games She was previously Group HR Director at Marks and Spencer Group Plc HR Director and founder member of Egg plc and Sales amp Operations Director of Prudential Direct

Date of appointment 1 January 2013

Committee membershipAudit Committee Corporate Responsibility and Sustainability Committee and Nomination Committee

David Keens Non-Executive Director

Skills and experienceDavid has extensive retail experience and knowledge of consumer facing businesses together with his core skills in finance David was formerly Group Finance Director of next plc from 1991 to 2015 and their Group Treasurer from 1986 to 1991 Previous management experience includes nine years in the UK and overseas operations of multinational food manufacturer Nabisco and prior to that seven years in the accountancy profession

Date of appointment 29 April 2015

Committee membershipChair of the Audit Committee and a member of the Nomination Committee

Other current rolesIndependent Board member of Capri Holdings Limited Non-Executive Director of Hakluyt and Chief Executive Officer of Chanzo Limited

Other current rolesNon-Executive Director Senior Independent Director and Chair of the Audit Committee of Auto Trader Group plc

Matt BrittinNon-Executive Director

Skills and experienceMatt has extensive experience of running a high profile fast moving innovative digital business Since 2015 he has been responsible for Googlersquos business and operations in Europe the Middle East and Africa and hersquos been in leadership roles at Google since 2007 Prior to that Matt spent much of his career in media and marketing with particular interests in strategy commercial development and sales performance This included commercial and digital leadership roles in UK media

Date of appointment 27 January 2011

Committee membershipNomination Committee and Remuneration Committee

Other current rolesGooglersquos President ndash Europe Middle East and Africa and Director of The Media Trust

Brian Cassin Non-Executive Director

Skills and experienceBrian brings present day experience of running a FTSE40 group and of big data and analytics ndash topics of key importance to Sainsburyrsquos Brian joined Experian plc as Chief Financial Officer in April 2012 a post he held until his appointment as Chief Executive Officer in July 2014 Prior to this Brian spent his career in investment banking at Greenhill amp Co where he was Managing Director and Partner Brian has also held various roles at Baring Brothers International and at the London Stock Exchange

Date of appointment 1 April 2016

Committee membershipAudit Committee and Nomination Committee

Other current rolesChief Executive Officer of Experian plc

10

APPENDIX Interim Results 201920 - November 2019

Plc Board

Jo Harlow Non-Executive Director

Skills and experienceJo brings a wealth of experience in consumer-facing businesses and in the telecoms and technology industry bothin the UK and internationally Jo spent 12 years in a variety of senior management roles with Nokia and Microsoft Prior to this she spent eight years at PampG and 11 years at Reebok in senior sales and marketing positions in both Europe and the US

Date of appointment 11 September 2017

Committee membershipChair of the Corporate Responsibility and Sustainability Committee and member of the Nomination Committee and Remuneration Committee

Life PresidentLord Sainsbury of Preston Candover KG

Other current rolesNon-Executive Director of InterContinental Hotels plc Non-Executive Director of Halmaplc and Member of the Supervisory Board of Ceconomy AG

11

APPENDIX Interim Results 201920 - November 2019

Operating Board

Mike Coupe Group Chief Executive

Tim FallowfieldCompany Secretary amp Corporate Services Director

Kevin OrsquoByrne Chief Financial Officer

Jim BrownChief Executive Officer of Sainsburyrsquos Bank

Paul Mills-HicksFood Commercial Director

Angie RisleyGroup HR Director

Phil JordanGroup Chief InformationOfficer

Simon RobertsRetail and Operations Director

Clo MoriartyGroup Chief Digital Officer

12

APPENDIX Interim Results 201920 - November 2019

Operating Board

Mike Coupe Group Chief ExecutiveSee Appendix page 9

Kevin OrsquoByrneChief Financial OfficerSee Appendix page 9

Tim FallowfieldCompany Secretary amp Corporate Services Director

Date of appointment September 2004

Skills and experienceTim joined Sainsburyrsquos in 2001 as Company Secretary and joined the Operating Board in September 2004 In addition to his role as Company Secretary Tim is responsible for the Corporate Services Division comprising Legal Services Data Governance Safety Shareholder Services Insurance and Central Security He chairs the Group Safety Committee and the Data Governance Committee Tim joined Sainsburyrsquos from Exelplc the global logistics company now part of DHL where he was Company Secretary and General Counsel He began his career at the international law firm Clifford Chance and is a qualified solicitor Tim is Chairman of the Disability Confident Business Leaders Group which works with Government in shaping the disability employment agenda and in raising awareness of the benefits of employing disabled people

Jim BrownCEO of Sainsburyrsquos Bank

Skills and experienceJim joined Sainsburyrsquos Bank as CEO in June 2019 and is also a member of the Sainsburyrsquos Group Operating Board He has held a number of senior international Financial Services roles - most recently for RBS in the UK as CEO of Williams and Glyn and prior to that CEO of Ulster Bank in Northern Ireland and the Republic of Ireland Before moving to Ireland he was based in Hong Kong and was CEO Retail and Commercial Banking Asia and the Middle East for RBS and ABN AMRO He has also been a member of the RBS Group Management Committee ABN AMRO Executive Group ABN AMRO Global Consumer Leadership Team and the RBSBank of China Joint Steering Committee Earlier in his career he held a number of senior executive roles for Citibank in Asia and Australia and New Zealand Jim has also held various Board positions including at Ulster Bank Saudi Hollandi Bank The Royal Bank of Scotland (China) Co Ltd and RBS (Pakistan) Ltd He is also a past President of the Institute of Banking in Ireland He is currently a Certified Bank Director

Date of appointment August 2019

Paul Mills-HicksFood Commercial Director

Skills and experiencePaul joined the Operating Board in May 2014 as Food Commercial Director having spent over ten years at Sainsburyrsquos He was closely involved in the formation and execution of the lsquoMaking Sainsburyrsquos Great Againrsquo strategy Following this he held a variety of roles in commercial strategy and finance most recently as Business Unit Director for Grocery Prior to Sainsburyrsquos Paul was European Controller at Marks and Spencer Group PLC and a Director at UBS Warburg

Date of appointment May 2014

13

APPENDIX Interim Results 201920 - November 2019

Operating Board

Angie RisleyGroup HR Director

Skills and experienceAngie was appointed Group HR Director and a member of the Operating Board in January 2013 with responsibility for human resources Angie is also a Director of Sainsburyrsquos Bank plc Angie was most recently Non-Executive Director and Chairman of the Remuneration Committee of Serco plc and prior to this was Group HR Director of Lloyds Banking Group and an Executive Director of Whitbread PLC with responsibility for HR and Corporate Social Responsibility Angie is currently Non-Executive Director and Chair of the Remuneration Committee at Smith amp Nephew plc

Date of appointment January 2013

Phil JordanGroup Chief Information Officer

Skills and experiencePhil joined the Board in January 2018 and has brought a fresh globalperspective on technology to the Operating Board in addition to a wealth of experience in digital data and business transformation Prior to joining Sainsburyrsquos Phil had a long and successful track record in telecommunications Most recently he was Global Chief Information Officer at Telefonica overseeing Digital Transformation and Information Technology and prior to that was Chief Information Officer for Vodafone UKIreland Phil has worked as a Non-Executive Advisor on Technology in the Investment amp Retail Banking sector and is currently a Non-Executive Director of TalkTalk Telecom Group PLC and chairs its Cyber-Security Committee

Date of appointment January 2018

Simon RobertsRetail and Operations Director

Skills and experienceSimon joined Sainsburyrsquos and the Operating Board in July 2017 as Central Retail amp Operations Director responsible for Stores Central operation and Logistics In his previous role he was Executive Vice President of Walgreens Boots Alliance and President of Boots with responsibility for commercial and retail operations across the UK and Ireland Prior to Boots Simon was at Marks and Spencer Group PLC where he held operational and customer leadership roles across stores divisions and central operations Simon is also the Non-Executive Chairman at the Institute ofCustomer Service

Date of appointment July 2017

Clodagh MoriartyGroup Chief Digital Officer

Skills and experienceClodagh was appointed Group Chief Digital Officer in June 2018 Clodagh leads the delivery of a consistent and first-rate digital experience for customers across Sainsburyrsquos Argos and Sainsburyrsquos BankClodagh joined Sainsburyrsquos in 2010 from Bain amp Co management consultants where she had gained experience working on a broad range of projects across multiple sectors and countries Following two years as Head of Strategy at Sainsburyrsquosshe moved into Food Commercial as Category Manager for Meal Solutions and then became Head of Online Trading spanning Food General Merchandise and Clothing before being promoted to Director of Online in 2016 In this role Clodagh was instrumental in driving innovation within Groceries Online and launching new initiatives including SmartShop and Chop Chop

Date of appointment June 2018

14

APPENDIX Interim Results 201920 - November 2019

Supplementary financial details

3 Financial calendarQ3 trading statement(15 weeks to 4 January 2020)

Preliminary results(52 weeks to 7 March 2020)

8 January 2020

30 April 2020

1 Weighted average number of shares

The interim dividend datesOrdinary shares

Ex-dividend 14 November 2019Record 15 November 2019Payment 20 December 2019

H1 201920 22074m (24613m diluted)

H1 201819 21959m (24646m diluted) InterimFinalTotal

2 Dividend

201920

33p 31p79p

110p

201819

15

APPENDIX Interim Results 201920 - November 2019

Contacts

24

James CollinsHead of Investor RelationsTel + 44 (0) 20 7695 7112JamesCollinssainsburyscouk

Susie LynskeyInvestor Relations ManagerTel + 44 (0) 20 7695 0889SusieLynskeysainsburyscouk

Glyn DaviesInvestor Relations AssistantTel + 44 (0) 20 7695 0259GlynDaviessainsburyscouk

wwwj-sainsburycoukJ Sainsbury plc 33 Holborn London EC1N 2HT

Irene GalvanInvestor Relations AnalystTel + 44 (0) 20 7695 2762IreneGalvansainsburyscouk

  • Slide Number 1
  • Slide Number 2
  • Financial overview
  • Group performance overview
  • Retail sales
  • Sales performance versus market
  • Financial services
  • Financial services
  • Items excluded from underlying results
  • Retail capital expenditure
  • Pensions
  • Retail free cash flow
  • Balance sheet targets
  • Summary and Outlook
  • Slide Number 15
  • Key industry challenges
  • We will help our customers live well for less
  • Our strategy
  • Slide Number 19
  • Value brand investment
  • Lower prices on key volume lines
  • We continue to be less dependent on promotions
  • Improved grocery value
  • Slide Number 24
  • Category tier performance
  • Premium private label
  • Distinctive brands
  • Beauty Rollout
  • Our values make us different
  • Argos category and range focus
  • Clothing
  • Slide Number 32
  • Channels Supermarkets
  • Store investments driving customer satisfaction
  • Channels Convenience
  • Channels Groceries Online
  • Channels Argos
  • Slide Number 38
  • Product Quality Framework helps us fund investment
  • PQF cereals case study
  • BAU savings to offset cost inflation
  • Strategic cost transformation 5 year plan
  • Slide Number 43
  • Financial Services Priorities
  • Financial Services reshaping the portfolio
  • Financial Services key targets
  • Nectar
  • Slide Number 48
  • Digital
  • We will help our customers live well for less
  • Slide Number 51
  • Slide Number 52
  • Guidance for 201920
  • Retail sales
  • Sainsburyrsquos sales area and store numbers
  • Sainsburyrsquos store estate
  • Sainsburyrsquos investment programme
  • Retail margin
  • Group retail
  • Plc Board
  • Plc Board
  • Plc Board
  • Plc Board
  • Operating Board
  • Operating Board
  • Operating Board
  • Supplementary financial details
  • Contacts
Column1 201819
Grocery 19
GM 7
Clothing 1
To resize chart data range drag lower right corner of range
Grocery
GM
Clothing
Page 21: Interim Results 17/18 - Sainsbury's/media/Files/S... · 3 Interim Results 2019/20 - November 2019. Financial overview • First period reporting on an inc. IFRS 16 basis - Material

21 Interim Results 201920 - November 2019

Be competitive

on price

1

Lower prices on key volume lines

In-Store Volume Returns Examples

Chicken Wings 1kg+12 Volume

pound170was pound210

pound050Only

White Pittas x6+15 Volume

Chestnut Mushrooms 250g+45 Volume

pound080Only

1 Pre wave 3 lockdown (started 24th March to 15th June 19) YoY 2 Last 6 weeks since wave 4 lockdown (started 28th August 19) YoY

-4

0

4

8

12

16

-6 -5 -4 -3 -2 -1 0 1 2 3 4 5 6

Change in volumes ()

Pre1 Post2

22 Interim Results 201920 - November 2019

Be competitive

on price

1

We continue to be less dependent on promotions

230 228

207 209

Sainsburyrsquos Promotional Participation

1819 1920 19201819

Morrisons

Sainsburyrsquos

Tesco

Asda

Spend on Deal1

Q1 Q2

1 Source Nielsen 4 weekly data to 21 September 2019

10

20

30

4040

30

20

10Sep Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep

2018 2019

H1 1920

H1 1920 AVERAGE

34 31

22 21

23 Interim Results 201920 - November 2019

Be competitive

on price

1

Improved grocery value

Base Price Index 2

-1

0

1

2

3

Grocery inflation (Kantar)1

-960bps

-550bps

Commodity VI 2

Aug 17 Jan 18 Jun 18 Nov 18 Apr 19 Oct 19

2004 2007 2010 2013 2016 2019

Morrisons

Sainsburyrsquos

Tesco

Asda

Total Market

Mar Apr May Jun Jul Aug Sep Oct2019

1 Kantar City Reads to Oct 20192 Sainsburyrsquos value index based on Brandview SKU matching data to Oct 2019

24 Interim Results 201920 - November 2019

Offer distinctive products and new

categories

2

25 Interim Results 201920 - November 2019

Offer distinctive products and new

categories

2

Category tier performance

YoY value share change by tier

12 weeks to September 2019

-03

01

-01

-18

52 weeks to March 2019

Branded

PremiumOwn Brand

Branded

StandardOwn Brand

EconomyOwn Brand

02

-08

-04

00PremiumOwn Brand

StandardOwn Brand

EconomyOwn Brand

Source Nielsen Panel Total FMCG Market Universe Total outlets 52wks data to 9 March 2019 and 12wks data to 21 Sept 2019

26 Interim Results 201920 - November 2019

Offer distinctive products and new

categories

2

Premium private label

Taste the Difference re-launch

bull Over 350 products new repackaged or reformulated

bull Premium ready meals growth now outperforming the market

41

25 2419

Sainsburys Morrisons Tesco Asda

Premium Own Label volume share

Source Nielsen Panel Total FMCG 28 weeks data to 21 September 2019 Premium Own Label share of sales by retailer

27 Interim Results 201920 - November 2019

Offer distinctive products and new

categories

2

Distinctive brands

bull 57 of customers have bought Distinctive Brands since launch

bull On track for pound100m incremental sales

bull 37 new brands in H1 across Fresh and Grocery

bull lsquoTaste of the Futurersquo bays launched in 70 stores- 67 incremental sales

Leon

bull 3 year exclusive partnership

bull 14 products launched

28 Interim Results 201920 - November 2019

Offer distinctive products and new

categories

2

Beauty Rollout

bull Now rolled out to over 60 stores- Sales up over 40

bull Customer numbers up 7

bull Spend per customer up 25

bull Beauty range doubled 1200 additional lines

bull Double digit growth differential against the market

29 Interim Results 201920 - November 2019

Offer distinctive products and new

categories

2

Our values make us different

bull Committed to reduce plastic packaging by 50 by 2025

bull First retailer to remove single use plastic produce and bakery bags from our stores

- Launching reusable bags in fruit and veg aisles

bull Investing in our loose produce offer

bull Removed black plastic trays from ready meals

bull Fresh water stands in cafeacutes for customers to refill bottles

UKrsquos first major retailer to make significant commitment to reduce plastic

30 Interim Results 201920 - November 2019

Offer distinctive products and new

categories

2

Argos category and range focus

bull Availability improvement- Argos master range reduced by c30 over 3 years- Eliminating duplication removing low value items- Better availability of key lines in store

bull Rebalancing into higher margin categories- Gaining share in Furniture1

- Higher quality lines introduced - Increase in weekend delivery slots - Changing customer perceptions

1 GfK Markets 6 months ended 31st August 2019

31 Interim Results 201920 - November 2019

Offer distinctive products and new

categories

2

Clothing

bull Strong market share gains

bull Tu online- Sales +52 - 800000+ new customers +31 YoY

bull Margin rate improvement- Better buying and markdown management

bull lsquoWork Itrsquo campaign - New seasonal high quality value-led work wear ranges

32 Interim Results 201920 - November 2019

Make shopping

convenient supported by great service

3

33 Interim Results 201920 - November 2019

Make shopping

convenient supported by great service

3

Channels Supermarkets

Investing in stores

bull Over 870000 sq ft space repurposed since FY 201415

bull Tailored targeted investment

bull Significant step-up in 201920- Investing in 450+ supermarkets- 172 delivered in H1

1617 1718 1819

Supermarkets Trading intensity1

1 Supermarkets inc GMampC and Argos stores in Sainsburyrsquos

34 Interim Results 201920 - November 2019

Make shopping

convenient supported by great service

3

Store investments driving customer satisfaction

Source Lettuce Know in-store programme Supermarkets only 4 weeks to 121019 YOY

Checkoutexperience

Smartshopbull 200+ handset stores

- average sales participation c15- best stores gt25

bull 160+ app-only (hybrid) stores

Self checkoutsbull 2600+ upgrades bull 10 improvement in speed

Availability of products

Connected colleaguesbull Technology driving efficiency

and availabilitybull Replenishment + stock apps

Core investment

Store fabric upgradesbull 70 stores in H1bull 250 by year end

Ease of Checkout Speed of Checkout

4861

26Availability of products

Overall satisfaction in core investment stores

14

35 Interim Results 201920 - November 2019

Make shopping

convenient supported by great service

3

Channels Convenience

bull 2 year capital light programme resetting range space and pricing

- 158 stores reset in H1- On track to deliver 200 in FY1920- Around 15 SKUs standard to each store

bull Upgraded Self Checkouts in 69 Convenience stores- Improved customer satisfaction - Ease of checkout up 72 YoY- Speed of checkout up 62 YoY

2nd

5th

Value for Money Spent1

1 Lettuce Know Competitor Benchmarking Survey Convenience July 2019 vs Feb 20192 Lettuce Know in-store survey Week 31 201920 Lettuce Know

Sources

Knowledge of colleagues

Speed of checkout

Friendliness of colleagues

Ease of checkout

Availability of colleagues

Customer satisfaction (total)

Q2 1819 Q4 1819 Q1 1920 Q2 1920Q3 18193 Lettuce Know Q2 1920

Improved perceptions vs competitors

Strong and improving customer satisfaction3

2nd

3rd

Variety of Items1

36 Interim Results 201920 - November 2019

Make shopping

convenient supported by great service

3

Channels Groceries Online

bull Sales growth 7

bull Same day delivery now covers nearly 60 of UK households

bull Groceries Online app accounts for over 20 of orders

bull Extended delivery slots

bull Bagless deliveries

500

600

700

800

900

H1201516

H1201617

H1201718

H1201819

H1201920

70

80

7269

70

Sales and YOY growth ratespoundm

37 Interim Results 201920 - November 2019

Make shopping

convenient supported by great service

3

Channels Argos

Strong Fast Track growth

bull Fast Track collection growth 14 YoY

bull Fast Track delivery growth 5 YoY

166

660

657

216

Old formatsDigital Stores

H1 201920

AtAcquisition

Digital store investments

bull 176 Digital conversions and 15 full store refreshes in H1

bull Majority of remaining stores to be converted to digital in H2

bull Pay Browse in 362 stores versus 162 at year end

0

20

40

60

80

100

Walk-in Check and Reserve Home DeliveryFast Track Click amp Collect Fast Track Home Delivery

0

20

40

60

80

100 Fast track15

201617 H1 201920

Fast track24

Walk-in43

Walk-in36

38 Interim Results 201920 - November 2019

Drive efficiency

to invest in the customer

offer

4

39 Interim Results 201920 - November 2019

Drive efficiency

to invest in the customer

offer

4

Product Quality Framework helps us fund investment

PQF activity to date covers

49of food volume

Improved Value Indexmore competitive

More distinctive range more reason to shop at Sainsburyrsquos

Reduced SKU countoperational efficiencies

Cash gross profit +35

Increased salesvolume intensityoperational efficiencies

40 Interim Results 201920 - November 2019

Drive efficiency

to invest in the customer

offer

4

PQF cereals case study

Improved Value Index gt100bpsmore competitive

More distinctive rangemore reason to shop at Sainsburyrsquos

Reduced SKU count -20operational efficiencies

Higher cash gross profit +2 YOY

Volumes +8 operational efficiencies

41 Interim Results 201920 - November 2019

Drive efficiency

to invest in the customer

offer

4

BAU savings to offset cost inflation

Manages inflationary pressures

BAU savingsH1 201920

Procurement GNFR

Retail Technology Efficiencies

Retail HRRetail

management structures

Shrink Reduction

42 Interim Results 201920 - November 2019

Drive efficiency

to invest in the customer

offer

4

Strategic cost transformation 5 year plan

Converge Tackle fixed cost

End to end reviews

Retail Operations Marketing and Commercial Operations

Other central support

Logistics and Supply Chain

Project A

Project C

Project D

Shared Services BPO

Property strategy

Project BGNFR procurement

Capital prioritisation

Technology Digital and Corporate Services

pound250-pound350m

pound150-pound250m

pound400-pound600mExecution underway In planning Opportunities identified

pound5bn addressable cost base

43 Interim Results 201920 - November 2019

Grow connected

services

5

44 Interim Results 201920 - November 2019

Grow connected

services

5

Financial Services Priorities

To be the provider of financial services for loyal Sainsburyrsquos and Argos customers

An agile capital and cost efficient provider of simple mobile-led financial services

Vision

Objective

Priorities Reshape Simplify Strengthen

45 Interim Results 201920 - November 2019

Grow connected

services

5

Current Customer Base

Customer Credit Risk Balance Sheet Earnings

Argos Storecards 22m Prime Near Prime

Credit Cards 09m Prime

Personal Loans 05m Prime

Mortgages 9K Exit

Total Lending

Deposits 03m

Insurances 05m Very Low Risk

Travel Money 266 Sites

ATMs 1890

Financial Services reshaping the portfolio

46 Interim Results 201920 - November 2019

Grow connected

services

5

Increase connectivity and value for Group

Stop mortgage acquisition review back book options

No capital input from the Group from now1

Costincome c503 within 5 years

Double UPBT double digit ROCE within 5 years

Upstream cash within 5 years2

Financial Services key targets

Transform the cost base

Improve returns

Financial services cash generative

Reduce risk profile to Group

Stop putting cash in to Financial Services

2

4

6

3

1

5

Focus on Sainsburyrsquos customer base

1 Subject to regulatory changes requirements2 Subject to regulatory approval3 On a Group contribution basis

47 Interim Results 201920 - November 2019

Grow connected

services

5

Nectar

bull Biggest loyalty programme in the UK

bull Over 18 million collectors

bull Most recognised loyalty brand in the UK

bull Launch of Nectar digital- 21 million app users- Increase in overall Nectar participation- Increased levels of personalisation- 138000 new Nectar customers- 1 app on launch weekend

bull Coalition strengthened with addition of Esso in June 2019

48 Interim Results 201920 - November 2019

Provide a seamless customer

experience

6

49 Interim Results 201920 - November 2019

Provide a seamless customer

experience

6

Digital

bull Groceries Online sales penetration of 8- App accounts for over 20 of orders

bull 21 million digital Nectar app users

bull 14 million Argos Financial Services app downloads

bull Smartshop rollout in over 350 stores

Groceries online

Chop Chop

SmartShop

Universaldiscovery

Seamlessfinancialservices

Singlebasket

50 Interim Results 201920 - November 2019

We will help our customers live well for less

Confident in the core Integrated customer offer

One multi brand multi channel business

Strong cash generation supporting investment dividend and allowing deleverage

Financial flexibility and resilience

Sustainable cost reduction covering cost inflation and funding investment in our competitive offer

QampA

APPENDIX Interim Results 201920 - November 2019

Appendices

APPENDIX Interim Results 201920 - November 2019

Guidance for 201920

1

Spacebull Expect to open 2 new Sainsburyrsquos supermarkets and up to 15 convenience storesbull Expect to open around 25 Argos stores in Sainsburyrsquos (of which 11 are

relocations) resulting in around 305 Argos stores in supermarketsbull Expect to close 2 supermarkets around 25 convenience stores and around 20

Argos stores in FY201920 as part of announced property closure programme of 10-15 supermarkets 30-40 convenience stores and 60-70 Argos stores

Financial Servicesbull Financial services underlying operating profit expected to be cpound45m including a

cpound10m benefit as a result of a change in transfer pricing between Argos and Argos Financial Services

bull Financial Services non-underlying costs are expected to be around pound30mbull No further capital injections into the Bank are expected following pound35m in H1 201920

Depreciation and amortisationbull Expect underlying retail depreciation and amortisation of around pound12bn

including cpound500m right of use asset depreciation

CostsOperating cost inflationbull Cost inflation between 2 and 3Cost savingsbull Continue to deliver cost savings to at least offset the impact of cost inflation

Finance costsbull Net finance costs of around pound405m including pound320m lease interest in

201920 following the introduction of IFRS 16

One-off itemsbull In 201920 cash outflows as a result of items excluded from

underlying results should not exceed pound100mbull Property strategy programme one-off costs expected to be

pound230m-pound270m of which cash costs are pound30-40m

Dividendbull Sainsburyrsquos plans to change the full year dividend policy to 19x cover by

underlying earnings (versus 20x previously) to offset the dilutive (non cash) impact of IFRS 16 on underlying earnings

Capital expenditurebull Retail capital expenditure to be around pound550mbull Retail capital expenditure is expected to be around pound550m-pound600m per

annum over the medium term

Net debtbull Net debt before fair value movements on derivatives to reduce by at

least pound300m

Tax ratebull Underlying tax rate to be between 25 and 26

APPENDIX Interim Results 201920 - November 2019

Retail sales

1 Sales including VAT excluding fuel

LFL sales growth1

(10)

Sales from net new space1

04

Total sales growth1

(06)

Supermarkets2

(07)

Convenience20

Groceries Online

70

Channels

(01)(25)

(12)

2 Supermarket sales include Argos SiS sales FY 1819 16

pound139bn

pound103bnGrocery

pound30bnGeneralMerchandise

pound488mClothing

2

Chart1

201819
194
66
1

Sheet1

APPENDIX Interim Results 201920 - November 2019

Sainsburyrsquos sales area and store numbersAs at 21 September 2019

Opening figures 201920New storesClosuresReplacement storesExtensionsRefurbishments downsizesClosing figures H1 201920

Area(lsquo000 sq ft) Number

21210 -

(20)--

(17)21173

608 -(1)---

607

Supermarkets Convenience

Opening figures 201920New storesClosuresReplacement storesExtensionsRefurbishments downsizesClosing figures H1 201920

Area(lsquo000 sq ft) Number

1934 12

(19)2 --

1929

820 5

(2)1 --

824

Area(lsquo000 sq ft) Number

Total

Opening figures 201920New storesClosuresReplacement storesExtensionsRefurbishments downsizesClosing figures H1 201920

23144 12

(39)2 -

(17)23102

1428 5

(3)1 --

1431

3

APPENDIX Interim Results 201920 - November 2019

Sainsburyrsquos store estateAs at 21 September 2019

Sq ftsales area

82446

870

40001 to60000

20001 to40000

10000 to20000

Under10000 Total

Over60000

0122122

0197197

0175175

06767

824607

1431

Argos storesArgos in SainsburyrsquosArgos in HomebaseOtherArgos total store numbers

Habitat1

Collection points

594281

8-

883

16317

As at21 Sept 2019

Disposalsclosures

Newstores

As at9 March 2019

17--8

-1

(7)-

(2)-

(9)

-(36)

588288

6-

88216

282

ConvenienceSupermarketsTotal stores

Number of stores

Sq ftsales area

1929350

2279

40001 to60000

20001 to40000

10000 to20000

Under10000 Total

Over60000

-18441844

-58185818

-85018501

-46604660

19292117323102

ConvenienceSupermarketsTotal stores

Space by store size (lsquo000 sq ft)

Argos and Habitat store numbers

1 5 Habitat stores 11 Habitat stores in Sainsburys

4

APPENDIX Interim Results 201920 - November 2019

ClosureBitterne West

Sainsburyrsquos investment programme201920

Q1

Supermarkets ConvenienceNew storesMilton Keynes Brooklands District CentBromley High StLeeds Wike Ridge LaneSalford Harbour CityCanterbury High St

ReplacementMayfair Stratton St

ClosuresMayfairWarren St

Q1Q1Q1Q2Q2

Q2

Q1Q2

5

APPENDIX Interim Results 201920 - November 2019

Retail margin

Retail sales (inc VAT inc fuel)(exc VAT inc fuel)

Retail underlying EBITDAR1

Retail underlying EBITDAR margin 2

at constant fuel pricesRetail underlying operating profit3

Retail underlying operating margin 4

at constant fuel prices

1656714808

10677272

4373030

1661214856

11147575

4873333

030342

30 bps28 bps10333 bps32 bps

1 Retail underlying operating profit before net rental income of pound6 million and underlying depreciation and amortisation of pound636 million2 Retail underlying EBITDAR divided by underlying retail sales excluding VAT3 Retail underlying earnings before interest tax and Sainsburyrsquos underlying share of post-tax profit from joint ventures4 Retail underlying operating profit divided by underlying retail sales excluding VAT

poundm H1201920

H1201819

Change

6

APPENDIX Interim Results 201920 - November 2019

H1201920

H1201819

Group retail

Return on capital employed 1

Net debt to EBITDAR (times)23

Fixed charge cover (times)2

Underlying tax rate Core retail capex sales5

713126

26515

743326

25715

poundm

1 ROCE Return is defined as a 52 week rolling underlying profit before interest and tax Capital employed is defined as group net assets2 Net debt of pound6778 million includes lease obligations under IFRS 16 and perpetual securities treated as debt divided by Group underlying EBITDAR of pound2171 million calculated for a 52-week period to 21 September 20193 Group underlying EBITDAR divided by rent (both capital and interest) and net finance costs where interest on perpetual securities is treated as an underlying finance costs4 52 weeks to 22nd September 2018 is not available due to the implementation of IFRS 16 Comparatives therefore reflect the 52 weeks to 9th March 20195 Includes retail sales inc vat inc fuel

4

4

7

APPENDIX Interim Results 201920 - November 2019

Plc Board

Kevin OrsquoByrneChief Financial Officer

Mike Coupe Group Chief Executive

Dame Susan Rice Senior Independent Director

Matt BrittinNon-Executive Director

Jo HarlowNon-Executive Director

Brian CassinNon-Executive Director

David KeensNon-Executive Director

Jean Tomlin Non-Executive Director

Martin Scicluna Chairman

8

APPENDIX Interim Results 201920 - November 2019

Plc Board

Mike Coupe Group Chief Executive Officer

Skills and experienceAppointed Group Chief Executive Officer on 9 July 2014 Mike has been a member of the Operating Board since October 2004 Mike has vast retail industry experience in trading strategy marketing digital and online as well as multi-site store experience He joined Sainsburyrsquos from Big Food Group where he was a board director of Big Food Group PLC and Managing Director of Iceland Food Stores He previously worked for both Asda and Tesco PLC where he served in a variety of senior management roles

Date of appointment 1 August 2007Mike has served as an Executive Director since 1 August 2007 and as Chief Executive Officer since 9 July 2014

Committee membershipCorporate Responsibility and Sustainability Committee

Kevin OrsquoByrne Chief Financial Officer

Skills and experienceKevin brings to the Board a wealth of retail and finance experience Kevin was previously Chief Executive Officer of Poundland Group Limited until December 2016 and held executive roles at Kingfisher plc from 2008 to 2015 including Divisional Director UK China and Turkey Chief Executive Officer of BampQ UK amp Ireland and Group Finance Director He was previously Group Finance Director of Dixons Retail plc and European Finance Director of Quaker Oats He was a Non-Executive Director of Land Securities Group PLC from 2008 to September 2017 where he was Chairman of the Audit Committee and Senior Independent Director

Date of appointment 9 January 2017

Other current rolesNon-Executive Director of Greene King plc

Skills and experienceMartin brings a breadth of experience and leadership in both executive and non-executive roles His previous roles include positions as the Chairman of Great Portland Estates plc Senior Independent Director and Chair of the Audit Committee of Worldpay Inc and Non-Executive Director and Chair of the Audit Committee of Lloyds Banking Group plc He was a partner at Deloitte LLP for 26 years serving as Chairman from 1995 to 2007 where his clients included Dixons WH Smith Alliance Unichem and Cadburyrsquos

Other current rolesChairman of RSA Insurance Group plc

Martin Scicluna Chairman

Date of appointment 1 November 2018 Martin joined the Board as Chairman Designate and Non-Executive Director on 1 November 2018 He was appointed as Chairman of the Board on 10 March 2019

Committee membershipChair of the Nomination Committee

Dame Susan Rice Senior Independent Director

Skills and experienceSusan has extensive experience as a Non-Executive Director as well as in retail banking financial services leadership and sustainability Her career in retail bankingis particularly relevant to our ownership ofSainsburyrsquos Bank Previously Susan was a member of the First Ministerrsquos Council of Economic Advisors Managing Director of Lloyds Banking Group Scotland and was previously Chief Executive and then Chairman of Lloyds TSB Scotland plc She has also held a range of other non-executive directorships including at the Bank of England and SSE plc

Committee membershipChair of the Remuneration Committee and a member of the Nomination Committee

Date of appointment 1 June 2013

Other current rolesChair of Scottish Water and Business Stream Chair of the Scottish Fiscal Commission Non-Executive Director of the North American Income Trust C Hoare and Co and Senior Independent Director of the North American Income Trust

9

Other current rolesNon-Executive Director and Chairman of the Audit Committee of Centrica plc

APPENDIX Interim Results 201920 - November 2019

Plc Board

Jean Tomlin Non-Executive Director

Skills and experienceJean has extensive experience and breadth of skills in human resources and corporate responsibility Jean was formerly Director of HR Workforce and Accreditation for The London OrganisingCommittee of the Olympic and Paralympic Games where she set the strategic direction to ensure the mobilisation of the combined 200000-strong workforce including paid staff volunteers and contractors which represented the recruitment and mobilisation of the largest peacetime workforce and set the industry standard for volunteering with the highly acclaimed Games She was previously Group HR Director at Marks and Spencer Group Plc HR Director and founder member of Egg plc and Sales amp Operations Director of Prudential Direct

Date of appointment 1 January 2013

Committee membershipAudit Committee Corporate Responsibility and Sustainability Committee and Nomination Committee

David Keens Non-Executive Director

Skills and experienceDavid has extensive retail experience and knowledge of consumer facing businesses together with his core skills in finance David was formerly Group Finance Director of next plc from 1991 to 2015 and their Group Treasurer from 1986 to 1991 Previous management experience includes nine years in the UK and overseas operations of multinational food manufacturer Nabisco and prior to that seven years in the accountancy profession

Date of appointment 29 April 2015

Committee membershipChair of the Audit Committee and a member of the Nomination Committee

Other current rolesIndependent Board member of Capri Holdings Limited Non-Executive Director of Hakluyt and Chief Executive Officer of Chanzo Limited

Other current rolesNon-Executive Director Senior Independent Director and Chair of the Audit Committee of Auto Trader Group plc

Matt BrittinNon-Executive Director

Skills and experienceMatt has extensive experience of running a high profile fast moving innovative digital business Since 2015 he has been responsible for Googlersquos business and operations in Europe the Middle East and Africa and hersquos been in leadership roles at Google since 2007 Prior to that Matt spent much of his career in media and marketing with particular interests in strategy commercial development and sales performance This included commercial and digital leadership roles in UK media

Date of appointment 27 January 2011

Committee membershipNomination Committee and Remuneration Committee

Other current rolesGooglersquos President ndash Europe Middle East and Africa and Director of The Media Trust

Brian Cassin Non-Executive Director

Skills and experienceBrian brings present day experience of running a FTSE40 group and of big data and analytics ndash topics of key importance to Sainsburyrsquos Brian joined Experian plc as Chief Financial Officer in April 2012 a post he held until his appointment as Chief Executive Officer in July 2014 Prior to this Brian spent his career in investment banking at Greenhill amp Co where he was Managing Director and Partner Brian has also held various roles at Baring Brothers International and at the London Stock Exchange

Date of appointment 1 April 2016

Committee membershipAudit Committee and Nomination Committee

Other current rolesChief Executive Officer of Experian plc

10

APPENDIX Interim Results 201920 - November 2019

Plc Board

Jo Harlow Non-Executive Director

Skills and experienceJo brings a wealth of experience in consumer-facing businesses and in the telecoms and technology industry bothin the UK and internationally Jo spent 12 years in a variety of senior management roles with Nokia and Microsoft Prior to this she spent eight years at PampG and 11 years at Reebok in senior sales and marketing positions in both Europe and the US

Date of appointment 11 September 2017

Committee membershipChair of the Corporate Responsibility and Sustainability Committee and member of the Nomination Committee and Remuneration Committee

Life PresidentLord Sainsbury of Preston Candover KG

Other current rolesNon-Executive Director of InterContinental Hotels plc Non-Executive Director of Halmaplc and Member of the Supervisory Board of Ceconomy AG

11

APPENDIX Interim Results 201920 - November 2019

Operating Board

Mike Coupe Group Chief Executive

Tim FallowfieldCompany Secretary amp Corporate Services Director

Kevin OrsquoByrne Chief Financial Officer

Jim BrownChief Executive Officer of Sainsburyrsquos Bank

Paul Mills-HicksFood Commercial Director

Angie RisleyGroup HR Director

Phil JordanGroup Chief InformationOfficer

Simon RobertsRetail and Operations Director

Clo MoriartyGroup Chief Digital Officer

12

APPENDIX Interim Results 201920 - November 2019

Operating Board

Mike Coupe Group Chief ExecutiveSee Appendix page 9

Kevin OrsquoByrneChief Financial OfficerSee Appendix page 9

Tim FallowfieldCompany Secretary amp Corporate Services Director

Date of appointment September 2004

Skills and experienceTim joined Sainsburyrsquos in 2001 as Company Secretary and joined the Operating Board in September 2004 In addition to his role as Company Secretary Tim is responsible for the Corporate Services Division comprising Legal Services Data Governance Safety Shareholder Services Insurance and Central Security He chairs the Group Safety Committee and the Data Governance Committee Tim joined Sainsburyrsquos from Exelplc the global logistics company now part of DHL where he was Company Secretary and General Counsel He began his career at the international law firm Clifford Chance and is a qualified solicitor Tim is Chairman of the Disability Confident Business Leaders Group which works with Government in shaping the disability employment agenda and in raising awareness of the benefits of employing disabled people

Jim BrownCEO of Sainsburyrsquos Bank

Skills and experienceJim joined Sainsburyrsquos Bank as CEO in June 2019 and is also a member of the Sainsburyrsquos Group Operating Board He has held a number of senior international Financial Services roles - most recently for RBS in the UK as CEO of Williams and Glyn and prior to that CEO of Ulster Bank in Northern Ireland and the Republic of Ireland Before moving to Ireland he was based in Hong Kong and was CEO Retail and Commercial Banking Asia and the Middle East for RBS and ABN AMRO He has also been a member of the RBS Group Management Committee ABN AMRO Executive Group ABN AMRO Global Consumer Leadership Team and the RBSBank of China Joint Steering Committee Earlier in his career he held a number of senior executive roles for Citibank in Asia and Australia and New Zealand Jim has also held various Board positions including at Ulster Bank Saudi Hollandi Bank The Royal Bank of Scotland (China) Co Ltd and RBS (Pakistan) Ltd He is also a past President of the Institute of Banking in Ireland He is currently a Certified Bank Director

Date of appointment August 2019

Paul Mills-HicksFood Commercial Director

Skills and experiencePaul joined the Operating Board in May 2014 as Food Commercial Director having spent over ten years at Sainsburyrsquos He was closely involved in the formation and execution of the lsquoMaking Sainsburyrsquos Great Againrsquo strategy Following this he held a variety of roles in commercial strategy and finance most recently as Business Unit Director for Grocery Prior to Sainsburyrsquos Paul was European Controller at Marks and Spencer Group PLC and a Director at UBS Warburg

Date of appointment May 2014

13

APPENDIX Interim Results 201920 - November 2019

Operating Board

Angie RisleyGroup HR Director

Skills and experienceAngie was appointed Group HR Director and a member of the Operating Board in January 2013 with responsibility for human resources Angie is also a Director of Sainsburyrsquos Bank plc Angie was most recently Non-Executive Director and Chairman of the Remuneration Committee of Serco plc and prior to this was Group HR Director of Lloyds Banking Group and an Executive Director of Whitbread PLC with responsibility for HR and Corporate Social Responsibility Angie is currently Non-Executive Director and Chair of the Remuneration Committee at Smith amp Nephew plc

Date of appointment January 2013

Phil JordanGroup Chief Information Officer

Skills and experiencePhil joined the Board in January 2018 and has brought a fresh globalperspective on technology to the Operating Board in addition to a wealth of experience in digital data and business transformation Prior to joining Sainsburyrsquos Phil had a long and successful track record in telecommunications Most recently he was Global Chief Information Officer at Telefonica overseeing Digital Transformation and Information Technology and prior to that was Chief Information Officer for Vodafone UKIreland Phil has worked as a Non-Executive Advisor on Technology in the Investment amp Retail Banking sector and is currently a Non-Executive Director of TalkTalk Telecom Group PLC and chairs its Cyber-Security Committee

Date of appointment January 2018

Simon RobertsRetail and Operations Director

Skills and experienceSimon joined Sainsburyrsquos and the Operating Board in July 2017 as Central Retail amp Operations Director responsible for Stores Central operation and Logistics In his previous role he was Executive Vice President of Walgreens Boots Alliance and President of Boots with responsibility for commercial and retail operations across the UK and Ireland Prior to Boots Simon was at Marks and Spencer Group PLC where he held operational and customer leadership roles across stores divisions and central operations Simon is also the Non-Executive Chairman at the Institute ofCustomer Service

Date of appointment July 2017

Clodagh MoriartyGroup Chief Digital Officer

Skills and experienceClodagh was appointed Group Chief Digital Officer in June 2018 Clodagh leads the delivery of a consistent and first-rate digital experience for customers across Sainsburyrsquos Argos and Sainsburyrsquos BankClodagh joined Sainsburyrsquos in 2010 from Bain amp Co management consultants where she had gained experience working on a broad range of projects across multiple sectors and countries Following two years as Head of Strategy at Sainsburyrsquosshe moved into Food Commercial as Category Manager for Meal Solutions and then became Head of Online Trading spanning Food General Merchandise and Clothing before being promoted to Director of Online in 2016 In this role Clodagh was instrumental in driving innovation within Groceries Online and launching new initiatives including SmartShop and Chop Chop

Date of appointment June 2018

14

APPENDIX Interim Results 201920 - November 2019

Supplementary financial details

3 Financial calendarQ3 trading statement(15 weeks to 4 January 2020)

Preliminary results(52 weeks to 7 March 2020)

8 January 2020

30 April 2020

1 Weighted average number of shares

The interim dividend datesOrdinary shares

Ex-dividend 14 November 2019Record 15 November 2019Payment 20 December 2019

H1 201920 22074m (24613m diluted)

H1 201819 21959m (24646m diluted) InterimFinalTotal

2 Dividend

201920

33p 31p79p

110p

201819

15

APPENDIX Interim Results 201920 - November 2019

Contacts

24

James CollinsHead of Investor RelationsTel + 44 (0) 20 7695 7112JamesCollinssainsburyscouk

Susie LynskeyInvestor Relations ManagerTel + 44 (0) 20 7695 0889SusieLynskeysainsburyscouk

Glyn DaviesInvestor Relations AssistantTel + 44 (0) 20 7695 0259GlynDaviessainsburyscouk

wwwj-sainsburycoukJ Sainsbury plc 33 Holborn London EC1N 2HT

Irene GalvanInvestor Relations AnalystTel + 44 (0) 20 7695 2762IreneGalvansainsburyscouk

  • Slide Number 1
  • Slide Number 2
  • Financial overview
  • Group performance overview
  • Retail sales
  • Sales performance versus market
  • Financial services
  • Financial services
  • Items excluded from underlying results
  • Retail capital expenditure
  • Pensions
  • Retail free cash flow
  • Balance sheet targets
  • Summary and Outlook
  • Slide Number 15
  • Key industry challenges
  • We will help our customers live well for less
  • Our strategy
  • Slide Number 19
  • Value brand investment
  • Lower prices on key volume lines
  • We continue to be less dependent on promotions
  • Improved grocery value
  • Slide Number 24
  • Category tier performance
  • Premium private label
  • Distinctive brands
  • Beauty Rollout
  • Our values make us different
  • Argos category and range focus
  • Clothing
  • Slide Number 32
  • Channels Supermarkets
  • Store investments driving customer satisfaction
  • Channels Convenience
  • Channels Groceries Online
  • Channels Argos
  • Slide Number 38
  • Product Quality Framework helps us fund investment
  • PQF cereals case study
  • BAU savings to offset cost inflation
  • Strategic cost transformation 5 year plan
  • Slide Number 43
  • Financial Services Priorities
  • Financial Services reshaping the portfolio
  • Financial Services key targets
  • Nectar
  • Slide Number 48
  • Digital
  • We will help our customers live well for less
  • Slide Number 51
  • Slide Number 52
  • Guidance for 201920
  • Retail sales
  • Sainsburyrsquos sales area and store numbers
  • Sainsburyrsquos store estate
  • Sainsburyrsquos investment programme
  • Retail margin
  • Group retail
  • Plc Board
  • Plc Board
  • Plc Board
  • Plc Board
  • Operating Board
  • Operating Board
  • Operating Board
  • Supplementary financial details
  • Contacts
Column1 201819
Grocery 19
GM 7
Clothing 1
To resize chart data range drag lower right corner of range
Grocery
GM
Clothing
Page 22: Interim Results 17/18 - Sainsbury's/media/Files/S... · 3 Interim Results 2019/20 - November 2019. Financial overview • First period reporting on an inc. IFRS 16 basis - Material

22 Interim Results 201920 - November 2019

Be competitive

on price

1

We continue to be less dependent on promotions

230 228

207 209

Sainsburyrsquos Promotional Participation

1819 1920 19201819

Morrisons

Sainsburyrsquos

Tesco

Asda

Spend on Deal1

Q1 Q2

1 Source Nielsen 4 weekly data to 21 September 2019

10

20

30

4040

30

20

10Sep Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep

2018 2019

H1 1920

H1 1920 AVERAGE

34 31

22 21

23 Interim Results 201920 - November 2019

Be competitive

on price

1

Improved grocery value

Base Price Index 2

-1

0

1

2

3

Grocery inflation (Kantar)1

-960bps

-550bps

Commodity VI 2

Aug 17 Jan 18 Jun 18 Nov 18 Apr 19 Oct 19

2004 2007 2010 2013 2016 2019

Morrisons

Sainsburyrsquos

Tesco

Asda

Total Market

Mar Apr May Jun Jul Aug Sep Oct2019

1 Kantar City Reads to Oct 20192 Sainsburyrsquos value index based on Brandview SKU matching data to Oct 2019

24 Interim Results 201920 - November 2019

Offer distinctive products and new

categories

2

25 Interim Results 201920 - November 2019

Offer distinctive products and new

categories

2

Category tier performance

YoY value share change by tier

12 weeks to September 2019

-03

01

-01

-18

52 weeks to March 2019

Branded

PremiumOwn Brand

Branded

StandardOwn Brand

EconomyOwn Brand

02

-08

-04

00PremiumOwn Brand

StandardOwn Brand

EconomyOwn Brand

Source Nielsen Panel Total FMCG Market Universe Total outlets 52wks data to 9 March 2019 and 12wks data to 21 Sept 2019

26 Interim Results 201920 - November 2019

Offer distinctive products and new

categories

2

Premium private label

Taste the Difference re-launch

bull Over 350 products new repackaged or reformulated

bull Premium ready meals growth now outperforming the market

41

25 2419

Sainsburys Morrisons Tesco Asda

Premium Own Label volume share

Source Nielsen Panel Total FMCG 28 weeks data to 21 September 2019 Premium Own Label share of sales by retailer

27 Interim Results 201920 - November 2019

Offer distinctive products and new

categories

2

Distinctive brands

bull 57 of customers have bought Distinctive Brands since launch

bull On track for pound100m incremental sales

bull 37 new brands in H1 across Fresh and Grocery

bull lsquoTaste of the Futurersquo bays launched in 70 stores- 67 incremental sales

Leon

bull 3 year exclusive partnership

bull 14 products launched

28 Interim Results 201920 - November 2019

Offer distinctive products and new

categories

2

Beauty Rollout

bull Now rolled out to over 60 stores- Sales up over 40

bull Customer numbers up 7

bull Spend per customer up 25

bull Beauty range doubled 1200 additional lines

bull Double digit growth differential against the market

29 Interim Results 201920 - November 2019

Offer distinctive products and new

categories

2

Our values make us different

bull Committed to reduce plastic packaging by 50 by 2025

bull First retailer to remove single use plastic produce and bakery bags from our stores

- Launching reusable bags in fruit and veg aisles

bull Investing in our loose produce offer

bull Removed black plastic trays from ready meals

bull Fresh water stands in cafeacutes for customers to refill bottles

UKrsquos first major retailer to make significant commitment to reduce plastic

30 Interim Results 201920 - November 2019

Offer distinctive products and new

categories

2

Argos category and range focus

bull Availability improvement- Argos master range reduced by c30 over 3 years- Eliminating duplication removing low value items- Better availability of key lines in store

bull Rebalancing into higher margin categories- Gaining share in Furniture1

- Higher quality lines introduced - Increase in weekend delivery slots - Changing customer perceptions

1 GfK Markets 6 months ended 31st August 2019

31 Interim Results 201920 - November 2019

Offer distinctive products and new

categories

2

Clothing

bull Strong market share gains

bull Tu online- Sales +52 - 800000+ new customers +31 YoY

bull Margin rate improvement- Better buying and markdown management

bull lsquoWork Itrsquo campaign - New seasonal high quality value-led work wear ranges

32 Interim Results 201920 - November 2019

Make shopping

convenient supported by great service

3

33 Interim Results 201920 - November 2019

Make shopping

convenient supported by great service

3

Channels Supermarkets

Investing in stores

bull Over 870000 sq ft space repurposed since FY 201415

bull Tailored targeted investment

bull Significant step-up in 201920- Investing in 450+ supermarkets- 172 delivered in H1

1617 1718 1819

Supermarkets Trading intensity1

1 Supermarkets inc GMampC and Argos stores in Sainsburyrsquos

34 Interim Results 201920 - November 2019

Make shopping

convenient supported by great service

3

Store investments driving customer satisfaction

Source Lettuce Know in-store programme Supermarkets only 4 weeks to 121019 YOY

Checkoutexperience

Smartshopbull 200+ handset stores

- average sales participation c15- best stores gt25

bull 160+ app-only (hybrid) stores

Self checkoutsbull 2600+ upgrades bull 10 improvement in speed

Availability of products

Connected colleaguesbull Technology driving efficiency

and availabilitybull Replenishment + stock apps

Core investment

Store fabric upgradesbull 70 stores in H1bull 250 by year end

Ease of Checkout Speed of Checkout

4861

26Availability of products

Overall satisfaction in core investment stores

14

35 Interim Results 201920 - November 2019

Make shopping

convenient supported by great service

3

Channels Convenience

bull 2 year capital light programme resetting range space and pricing

- 158 stores reset in H1- On track to deliver 200 in FY1920- Around 15 SKUs standard to each store

bull Upgraded Self Checkouts in 69 Convenience stores- Improved customer satisfaction - Ease of checkout up 72 YoY- Speed of checkout up 62 YoY

2nd

5th

Value for Money Spent1

1 Lettuce Know Competitor Benchmarking Survey Convenience July 2019 vs Feb 20192 Lettuce Know in-store survey Week 31 201920 Lettuce Know

Sources

Knowledge of colleagues

Speed of checkout

Friendliness of colleagues

Ease of checkout

Availability of colleagues

Customer satisfaction (total)

Q2 1819 Q4 1819 Q1 1920 Q2 1920Q3 18193 Lettuce Know Q2 1920

Improved perceptions vs competitors

Strong and improving customer satisfaction3

2nd

3rd

Variety of Items1

36 Interim Results 201920 - November 2019

Make shopping

convenient supported by great service

3

Channels Groceries Online

bull Sales growth 7

bull Same day delivery now covers nearly 60 of UK households

bull Groceries Online app accounts for over 20 of orders

bull Extended delivery slots

bull Bagless deliveries

500

600

700

800

900

H1201516

H1201617

H1201718

H1201819

H1201920

70

80

7269

70

Sales and YOY growth ratespoundm

37 Interim Results 201920 - November 2019

Make shopping

convenient supported by great service

3

Channels Argos

Strong Fast Track growth

bull Fast Track collection growth 14 YoY

bull Fast Track delivery growth 5 YoY

166

660

657

216

Old formatsDigital Stores

H1 201920

AtAcquisition

Digital store investments

bull 176 Digital conversions and 15 full store refreshes in H1

bull Majority of remaining stores to be converted to digital in H2

bull Pay Browse in 362 stores versus 162 at year end

0

20

40

60

80

100

Walk-in Check and Reserve Home DeliveryFast Track Click amp Collect Fast Track Home Delivery

0

20

40

60

80

100 Fast track15

201617 H1 201920

Fast track24

Walk-in43

Walk-in36

38 Interim Results 201920 - November 2019

Drive efficiency

to invest in the customer

offer

4

39 Interim Results 201920 - November 2019

Drive efficiency

to invest in the customer

offer

4

Product Quality Framework helps us fund investment

PQF activity to date covers

49of food volume

Improved Value Indexmore competitive

More distinctive range more reason to shop at Sainsburyrsquos

Reduced SKU countoperational efficiencies

Cash gross profit +35

Increased salesvolume intensityoperational efficiencies

40 Interim Results 201920 - November 2019

Drive efficiency

to invest in the customer

offer

4

PQF cereals case study

Improved Value Index gt100bpsmore competitive

More distinctive rangemore reason to shop at Sainsburyrsquos

Reduced SKU count -20operational efficiencies

Higher cash gross profit +2 YOY

Volumes +8 operational efficiencies

41 Interim Results 201920 - November 2019

Drive efficiency

to invest in the customer

offer

4

BAU savings to offset cost inflation

Manages inflationary pressures

BAU savingsH1 201920

Procurement GNFR

Retail Technology Efficiencies

Retail HRRetail

management structures

Shrink Reduction

42 Interim Results 201920 - November 2019

Drive efficiency

to invest in the customer

offer

4

Strategic cost transformation 5 year plan

Converge Tackle fixed cost

End to end reviews

Retail Operations Marketing and Commercial Operations

Other central support

Logistics and Supply Chain

Project A

Project C

Project D

Shared Services BPO

Property strategy

Project BGNFR procurement

Capital prioritisation

Technology Digital and Corporate Services

pound250-pound350m

pound150-pound250m

pound400-pound600mExecution underway In planning Opportunities identified

pound5bn addressable cost base

43 Interim Results 201920 - November 2019

Grow connected

services

5

44 Interim Results 201920 - November 2019

Grow connected

services

5

Financial Services Priorities

To be the provider of financial services for loyal Sainsburyrsquos and Argos customers

An agile capital and cost efficient provider of simple mobile-led financial services

Vision

Objective

Priorities Reshape Simplify Strengthen

45 Interim Results 201920 - November 2019

Grow connected

services

5

Current Customer Base

Customer Credit Risk Balance Sheet Earnings

Argos Storecards 22m Prime Near Prime

Credit Cards 09m Prime

Personal Loans 05m Prime

Mortgages 9K Exit

Total Lending

Deposits 03m

Insurances 05m Very Low Risk

Travel Money 266 Sites

ATMs 1890

Financial Services reshaping the portfolio

46 Interim Results 201920 - November 2019

Grow connected

services

5

Increase connectivity and value for Group

Stop mortgage acquisition review back book options

No capital input from the Group from now1

Costincome c503 within 5 years

Double UPBT double digit ROCE within 5 years

Upstream cash within 5 years2

Financial Services key targets

Transform the cost base

Improve returns

Financial services cash generative

Reduce risk profile to Group

Stop putting cash in to Financial Services

2

4

6

3

1

5

Focus on Sainsburyrsquos customer base

1 Subject to regulatory changes requirements2 Subject to regulatory approval3 On a Group contribution basis

47 Interim Results 201920 - November 2019

Grow connected

services

5

Nectar

bull Biggest loyalty programme in the UK

bull Over 18 million collectors

bull Most recognised loyalty brand in the UK

bull Launch of Nectar digital- 21 million app users- Increase in overall Nectar participation- Increased levels of personalisation- 138000 new Nectar customers- 1 app on launch weekend

bull Coalition strengthened with addition of Esso in June 2019

48 Interim Results 201920 - November 2019

Provide a seamless customer

experience

6

49 Interim Results 201920 - November 2019

Provide a seamless customer

experience

6

Digital

bull Groceries Online sales penetration of 8- App accounts for over 20 of orders

bull 21 million digital Nectar app users

bull 14 million Argos Financial Services app downloads

bull Smartshop rollout in over 350 stores

Groceries online

Chop Chop

SmartShop

Universaldiscovery

Seamlessfinancialservices

Singlebasket

50 Interim Results 201920 - November 2019

We will help our customers live well for less

Confident in the core Integrated customer offer

One multi brand multi channel business

Strong cash generation supporting investment dividend and allowing deleverage

Financial flexibility and resilience

Sustainable cost reduction covering cost inflation and funding investment in our competitive offer

QampA

APPENDIX Interim Results 201920 - November 2019

Appendices

APPENDIX Interim Results 201920 - November 2019

Guidance for 201920

1

Spacebull Expect to open 2 new Sainsburyrsquos supermarkets and up to 15 convenience storesbull Expect to open around 25 Argos stores in Sainsburyrsquos (of which 11 are

relocations) resulting in around 305 Argos stores in supermarketsbull Expect to close 2 supermarkets around 25 convenience stores and around 20

Argos stores in FY201920 as part of announced property closure programme of 10-15 supermarkets 30-40 convenience stores and 60-70 Argos stores

Financial Servicesbull Financial services underlying operating profit expected to be cpound45m including a

cpound10m benefit as a result of a change in transfer pricing between Argos and Argos Financial Services

bull Financial Services non-underlying costs are expected to be around pound30mbull No further capital injections into the Bank are expected following pound35m in H1 201920

Depreciation and amortisationbull Expect underlying retail depreciation and amortisation of around pound12bn

including cpound500m right of use asset depreciation

CostsOperating cost inflationbull Cost inflation between 2 and 3Cost savingsbull Continue to deliver cost savings to at least offset the impact of cost inflation

Finance costsbull Net finance costs of around pound405m including pound320m lease interest in

201920 following the introduction of IFRS 16

One-off itemsbull In 201920 cash outflows as a result of items excluded from

underlying results should not exceed pound100mbull Property strategy programme one-off costs expected to be

pound230m-pound270m of which cash costs are pound30-40m

Dividendbull Sainsburyrsquos plans to change the full year dividend policy to 19x cover by

underlying earnings (versus 20x previously) to offset the dilutive (non cash) impact of IFRS 16 on underlying earnings

Capital expenditurebull Retail capital expenditure to be around pound550mbull Retail capital expenditure is expected to be around pound550m-pound600m per

annum over the medium term

Net debtbull Net debt before fair value movements on derivatives to reduce by at

least pound300m

Tax ratebull Underlying tax rate to be between 25 and 26

APPENDIX Interim Results 201920 - November 2019

Retail sales

1 Sales including VAT excluding fuel

LFL sales growth1

(10)

Sales from net new space1

04

Total sales growth1

(06)

Supermarkets2

(07)

Convenience20

Groceries Online

70

Channels

(01)(25)

(12)

2 Supermarket sales include Argos SiS sales FY 1819 16

pound139bn

pound103bnGrocery

pound30bnGeneralMerchandise

pound488mClothing

2

Chart1

201819
194
66
1

Sheet1

APPENDIX Interim Results 201920 - November 2019

Sainsburyrsquos sales area and store numbersAs at 21 September 2019

Opening figures 201920New storesClosuresReplacement storesExtensionsRefurbishments downsizesClosing figures H1 201920

Area(lsquo000 sq ft) Number

21210 -

(20)--

(17)21173

608 -(1)---

607

Supermarkets Convenience

Opening figures 201920New storesClosuresReplacement storesExtensionsRefurbishments downsizesClosing figures H1 201920

Area(lsquo000 sq ft) Number

1934 12

(19)2 --

1929

820 5

(2)1 --

824

Area(lsquo000 sq ft) Number

Total

Opening figures 201920New storesClosuresReplacement storesExtensionsRefurbishments downsizesClosing figures H1 201920

23144 12

(39)2 -

(17)23102

1428 5

(3)1 --

1431

3

APPENDIX Interim Results 201920 - November 2019

Sainsburyrsquos store estateAs at 21 September 2019

Sq ftsales area

82446

870

40001 to60000

20001 to40000

10000 to20000

Under10000 Total

Over60000

0122122

0197197

0175175

06767

824607

1431

Argos storesArgos in SainsburyrsquosArgos in HomebaseOtherArgos total store numbers

Habitat1

Collection points

594281

8-

883

16317

As at21 Sept 2019

Disposalsclosures

Newstores

As at9 March 2019

17--8

-1

(7)-

(2)-

(9)

-(36)

588288

6-

88216

282

ConvenienceSupermarketsTotal stores

Number of stores

Sq ftsales area

1929350

2279

40001 to60000

20001 to40000

10000 to20000

Under10000 Total

Over60000

-18441844

-58185818

-85018501

-46604660

19292117323102

ConvenienceSupermarketsTotal stores

Space by store size (lsquo000 sq ft)

Argos and Habitat store numbers

1 5 Habitat stores 11 Habitat stores in Sainsburys

4

APPENDIX Interim Results 201920 - November 2019

ClosureBitterne West

Sainsburyrsquos investment programme201920

Q1

Supermarkets ConvenienceNew storesMilton Keynes Brooklands District CentBromley High StLeeds Wike Ridge LaneSalford Harbour CityCanterbury High St

ReplacementMayfair Stratton St

ClosuresMayfairWarren St

Q1Q1Q1Q2Q2

Q2

Q1Q2

5

APPENDIX Interim Results 201920 - November 2019

Retail margin

Retail sales (inc VAT inc fuel)(exc VAT inc fuel)

Retail underlying EBITDAR1

Retail underlying EBITDAR margin 2

at constant fuel pricesRetail underlying operating profit3

Retail underlying operating margin 4

at constant fuel prices

1656714808

10677272

4373030

1661214856

11147575

4873333

030342

30 bps28 bps10333 bps32 bps

1 Retail underlying operating profit before net rental income of pound6 million and underlying depreciation and amortisation of pound636 million2 Retail underlying EBITDAR divided by underlying retail sales excluding VAT3 Retail underlying earnings before interest tax and Sainsburyrsquos underlying share of post-tax profit from joint ventures4 Retail underlying operating profit divided by underlying retail sales excluding VAT

poundm H1201920

H1201819

Change

6

APPENDIX Interim Results 201920 - November 2019

H1201920

H1201819

Group retail

Return on capital employed 1

Net debt to EBITDAR (times)23

Fixed charge cover (times)2

Underlying tax rate Core retail capex sales5

713126

26515

743326

25715

poundm

1 ROCE Return is defined as a 52 week rolling underlying profit before interest and tax Capital employed is defined as group net assets2 Net debt of pound6778 million includes lease obligations under IFRS 16 and perpetual securities treated as debt divided by Group underlying EBITDAR of pound2171 million calculated for a 52-week period to 21 September 20193 Group underlying EBITDAR divided by rent (both capital and interest) and net finance costs where interest on perpetual securities is treated as an underlying finance costs4 52 weeks to 22nd September 2018 is not available due to the implementation of IFRS 16 Comparatives therefore reflect the 52 weeks to 9th March 20195 Includes retail sales inc vat inc fuel

4

4

7

APPENDIX Interim Results 201920 - November 2019

Plc Board

Kevin OrsquoByrneChief Financial Officer

Mike Coupe Group Chief Executive

Dame Susan Rice Senior Independent Director

Matt BrittinNon-Executive Director

Jo HarlowNon-Executive Director

Brian CassinNon-Executive Director

David KeensNon-Executive Director

Jean Tomlin Non-Executive Director

Martin Scicluna Chairman

8

APPENDIX Interim Results 201920 - November 2019

Plc Board

Mike Coupe Group Chief Executive Officer

Skills and experienceAppointed Group Chief Executive Officer on 9 July 2014 Mike has been a member of the Operating Board since October 2004 Mike has vast retail industry experience in trading strategy marketing digital and online as well as multi-site store experience He joined Sainsburyrsquos from Big Food Group where he was a board director of Big Food Group PLC and Managing Director of Iceland Food Stores He previously worked for both Asda and Tesco PLC where he served in a variety of senior management roles

Date of appointment 1 August 2007Mike has served as an Executive Director since 1 August 2007 and as Chief Executive Officer since 9 July 2014

Committee membershipCorporate Responsibility and Sustainability Committee

Kevin OrsquoByrne Chief Financial Officer

Skills and experienceKevin brings to the Board a wealth of retail and finance experience Kevin was previously Chief Executive Officer of Poundland Group Limited until December 2016 and held executive roles at Kingfisher plc from 2008 to 2015 including Divisional Director UK China and Turkey Chief Executive Officer of BampQ UK amp Ireland and Group Finance Director He was previously Group Finance Director of Dixons Retail plc and European Finance Director of Quaker Oats He was a Non-Executive Director of Land Securities Group PLC from 2008 to September 2017 where he was Chairman of the Audit Committee and Senior Independent Director

Date of appointment 9 January 2017

Other current rolesNon-Executive Director of Greene King plc

Skills and experienceMartin brings a breadth of experience and leadership in both executive and non-executive roles His previous roles include positions as the Chairman of Great Portland Estates plc Senior Independent Director and Chair of the Audit Committee of Worldpay Inc and Non-Executive Director and Chair of the Audit Committee of Lloyds Banking Group plc He was a partner at Deloitte LLP for 26 years serving as Chairman from 1995 to 2007 where his clients included Dixons WH Smith Alliance Unichem and Cadburyrsquos

Other current rolesChairman of RSA Insurance Group plc

Martin Scicluna Chairman

Date of appointment 1 November 2018 Martin joined the Board as Chairman Designate and Non-Executive Director on 1 November 2018 He was appointed as Chairman of the Board on 10 March 2019

Committee membershipChair of the Nomination Committee

Dame Susan Rice Senior Independent Director

Skills and experienceSusan has extensive experience as a Non-Executive Director as well as in retail banking financial services leadership and sustainability Her career in retail bankingis particularly relevant to our ownership ofSainsburyrsquos Bank Previously Susan was a member of the First Ministerrsquos Council of Economic Advisors Managing Director of Lloyds Banking Group Scotland and was previously Chief Executive and then Chairman of Lloyds TSB Scotland plc She has also held a range of other non-executive directorships including at the Bank of England and SSE plc

Committee membershipChair of the Remuneration Committee and a member of the Nomination Committee

Date of appointment 1 June 2013

Other current rolesChair of Scottish Water and Business Stream Chair of the Scottish Fiscal Commission Non-Executive Director of the North American Income Trust C Hoare and Co and Senior Independent Director of the North American Income Trust

9

Other current rolesNon-Executive Director and Chairman of the Audit Committee of Centrica plc

APPENDIX Interim Results 201920 - November 2019

Plc Board

Jean Tomlin Non-Executive Director

Skills and experienceJean has extensive experience and breadth of skills in human resources and corporate responsibility Jean was formerly Director of HR Workforce and Accreditation for The London OrganisingCommittee of the Olympic and Paralympic Games where she set the strategic direction to ensure the mobilisation of the combined 200000-strong workforce including paid staff volunteers and contractors which represented the recruitment and mobilisation of the largest peacetime workforce and set the industry standard for volunteering with the highly acclaimed Games She was previously Group HR Director at Marks and Spencer Group Plc HR Director and founder member of Egg plc and Sales amp Operations Director of Prudential Direct

Date of appointment 1 January 2013

Committee membershipAudit Committee Corporate Responsibility and Sustainability Committee and Nomination Committee

David Keens Non-Executive Director

Skills and experienceDavid has extensive retail experience and knowledge of consumer facing businesses together with his core skills in finance David was formerly Group Finance Director of next plc from 1991 to 2015 and their Group Treasurer from 1986 to 1991 Previous management experience includes nine years in the UK and overseas operations of multinational food manufacturer Nabisco and prior to that seven years in the accountancy profession

Date of appointment 29 April 2015

Committee membershipChair of the Audit Committee and a member of the Nomination Committee

Other current rolesIndependent Board member of Capri Holdings Limited Non-Executive Director of Hakluyt and Chief Executive Officer of Chanzo Limited

Other current rolesNon-Executive Director Senior Independent Director and Chair of the Audit Committee of Auto Trader Group plc

Matt BrittinNon-Executive Director

Skills and experienceMatt has extensive experience of running a high profile fast moving innovative digital business Since 2015 he has been responsible for Googlersquos business and operations in Europe the Middle East and Africa and hersquos been in leadership roles at Google since 2007 Prior to that Matt spent much of his career in media and marketing with particular interests in strategy commercial development and sales performance This included commercial and digital leadership roles in UK media

Date of appointment 27 January 2011

Committee membershipNomination Committee and Remuneration Committee

Other current rolesGooglersquos President ndash Europe Middle East and Africa and Director of The Media Trust

Brian Cassin Non-Executive Director

Skills and experienceBrian brings present day experience of running a FTSE40 group and of big data and analytics ndash topics of key importance to Sainsburyrsquos Brian joined Experian plc as Chief Financial Officer in April 2012 a post he held until his appointment as Chief Executive Officer in July 2014 Prior to this Brian spent his career in investment banking at Greenhill amp Co where he was Managing Director and Partner Brian has also held various roles at Baring Brothers International and at the London Stock Exchange

Date of appointment 1 April 2016

Committee membershipAudit Committee and Nomination Committee

Other current rolesChief Executive Officer of Experian plc

10

APPENDIX Interim Results 201920 - November 2019

Plc Board

Jo Harlow Non-Executive Director

Skills and experienceJo brings a wealth of experience in consumer-facing businesses and in the telecoms and technology industry bothin the UK and internationally Jo spent 12 years in a variety of senior management roles with Nokia and Microsoft Prior to this she spent eight years at PampG and 11 years at Reebok in senior sales and marketing positions in both Europe and the US

Date of appointment 11 September 2017

Committee membershipChair of the Corporate Responsibility and Sustainability Committee and member of the Nomination Committee and Remuneration Committee

Life PresidentLord Sainsbury of Preston Candover KG

Other current rolesNon-Executive Director of InterContinental Hotels plc Non-Executive Director of Halmaplc and Member of the Supervisory Board of Ceconomy AG

11

APPENDIX Interim Results 201920 - November 2019

Operating Board

Mike Coupe Group Chief Executive

Tim FallowfieldCompany Secretary amp Corporate Services Director

Kevin OrsquoByrne Chief Financial Officer

Jim BrownChief Executive Officer of Sainsburyrsquos Bank

Paul Mills-HicksFood Commercial Director

Angie RisleyGroup HR Director

Phil JordanGroup Chief InformationOfficer

Simon RobertsRetail and Operations Director

Clo MoriartyGroup Chief Digital Officer

12

APPENDIX Interim Results 201920 - November 2019

Operating Board

Mike Coupe Group Chief ExecutiveSee Appendix page 9

Kevin OrsquoByrneChief Financial OfficerSee Appendix page 9

Tim FallowfieldCompany Secretary amp Corporate Services Director

Date of appointment September 2004

Skills and experienceTim joined Sainsburyrsquos in 2001 as Company Secretary and joined the Operating Board in September 2004 In addition to his role as Company Secretary Tim is responsible for the Corporate Services Division comprising Legal Services Data Governance Safety Shareholder Services Insurance and Central Security He chairs the Group Safety Committee and the Data Governance Committee Tim joined Sainsburyrsquos from Exelplc the global logistics company now part of DHL where he was Company Secretary and General Counsel He began his career at the international law firm Clifford Chance and is a qualified solicitor Tim is Chairman of the Disability Confident Business Leaders Group which works with Government in shaping the disability employment agenda and in raising awareness of the benefits of employing disabled people

Jim BrownCEO of Sainsburyrsquos Bank

Skills and experienceJim joined Sainsburyrsquos Bank as CEO in June 2019 and is also a member of the Sainsburyrsquos Group Operating Board He has held a number of senior international Financial Services roles - most recently for RBS in the UK as CEO of Williams and Glyn and prior to that CEO of Ulster Bank in Northern Ireland and the Republic of Ireland Before moving to Ireland he was based in Hong Kong and was CEO Retail and Commercial Banking Asia and the Middle East for RBS and ABN AMRO He has also been a member of the RBS Group Management Committee ABN AMRO Executive Group ABN AMRO Global Consumer Leadership Team and the RBSBank of China Joint Steering Committee Earlier in his career he held a number of senior executive roles for Citibank in Asia and Australia and New Zealand Jim has also held various Board positions including at Ulster Bank Saudi Hollandi Bank The Royal Bank of Scotland (China) Co Ltd and RBS (Pakistan) Ltd He is also a past President of the Institute of Banking in Ireland He is currently a Certified Bank Director

Date of appointment August 2019

Paul Mills-HicksFood Commercial Director

Skills and experiencePaul joined the Operating Board in May 2014 as Food Commercial Director having spent over ten years at Sainsburyrsquos He was closely involved in the formation and execution of the lsquoMaking Sainsburyrsquos Great Againrsquo strategy Following this he held a variety of roles in commercial strategy and finance most recently as Business Unit Director for Grocery Prior to Sainsburyrsquos Paul was European Controller at Marks and Spencer Group PLC and a Director at UBS Warburg

Date of appointment May 2014

13

APPENDIX Interim Results 201920 - November 2019

Operating Board

Angie RisleyGroup HR Director

Skills and experienceAngie was appointed Group HR Director and a member of the Operating Board in January 2013 with responsibility for human resources Angie is also a Director of Sainsburyrsquos Bank plc Angie was most recently Non-Executive Director and Chairman of the Remuneration Committee of Serco plc and prior to this was Group HR Director of Lloyds Banking Group and an Executive Director of Whitbread PLC with responsibility for HR and Corporate Social Responsibility Angie is currently Non-Executive Director and Chair of the Remuneration Committee at Smith amp Nephew plc

Date of appointment January 2013

Phil JordanGroup Chief Information Officer

Skills and experiencePhil joined the Board in January 2018 and has brought a fresh globalperspective on technology to the Operating Board in addition to a wealth of experience in digital data and business transformation Prior to joining Sainsburyrsquos Phil had a long and successful track record in telecommunications Most recently he was Global Chief Information Officer at Telefonica overseeing Digital Transformation and Information Technology and prior to that was Chief Information Officer for Vodafone UKIreland Phil has worked as a Non-Executive Advisor on Technology in the Investment amp Retail Banking sector and is currently a Non-Executive Director of TalkTalk Telecom Group PLC and chairs its Cyber-Security Committee

Date of appointment January 2018

Simon RobertsRetail and Operations Director

Skills and experienceSimon joined Sainsburyrsquos and the Operating Board in July 2017 as Central Retail amp Operations Director responsible for Stores Central operation and Logistics In his previous role he was Executive Vice President of Walgreens Boots Alliance and President of Boots with responsibility for commercial and retail operations across the UK and Ireland Prior to Boots Simon was at Marks and Spencer Group PLC where he held operational and customer leadership roles across stores divisions and central operations Simon is also the Non-Executive Chairman at the Institute ofCustomer Service

Date of appointment July 2017

Clodagh MoriartyGroup Chief Digital Officer

Skills and experienceClodagh was appointed Group Chief Digital Officer in June 2018 Clodagh leads the delivery of a consistent and first-rate digital experience for customers across Sainsburyrsquos Argos and Sainsburyrsquos BankClodagh joined Sainsburyrsquos in 2010 from Bain amp Co management consultants where she had gained experience working on a broad range of projects across multiple sectors and countries Following two years as Head of Strategy at Sainsburyrsquosshe moved into Food Commercial as Category Manager for Meal Solutions and then became Head of Online Trading spanning Food General Merchandise and Clothing before being promoted to Director of Online in 2016 In this role Clodagh was instrumental in driving innovation within Groceries Online and launching new initiatives including SmartShop and Chop Chop

Date of appointment June 2018

14

APPENDIX Interim Results 201920 - November 2019

Supplementary financial details

3 Financial calendarQ3 trading statement(15 weeks to 4 January 2020)

Preliminary results(52 weeks to 7 March 2020)

8 January 2020

30 April 2020

1 Weighted average number of shares

The interim dividend datesOrdinary shares

Ex-dividend 14 November 2019Record 15 November 2019Payment 20 December 2019

H1 201920 22074m (24613m diluted)

H1 201819 21959m (24646m diluted) InterimFinalTotal

2 Dividend

201920

33p 31p79p

110p

201819

15

APPENDIX Interim Results 201920 - November 2019

Contacts

24

James CollinsHead of Investor RelationsTel + 44 (0) 20 7695 7112JamesCollinssainsburyscouk

Susie LynskeyInvestor Relations ManagerTel + 44 (0) 20 7695 0889SusieLynskeysainsburyscouk

Glyn DaviesInvestor Relations AssistantTel + 44 (0) 20 7695 0259GlynDaviessainsburyscouk

wwwj-sainsburycoukJ Sainsbury plc 33 Holborn London EC1N 2HT

Irene GalvanInvestor Relations AnalystTel + 44 (0) 20 7695 2762IreneGalvansainsburyscouk

  • Slide Number 1
  • Slide Number 2
  • Financial overview
  • Group performance overview
  • Retail sales
  • Sales performance versus market
  • Financial services
  • Financial services
  • Items excluded from underlying results
  • Retail capital expenditure
  • Pensions
  • Retail free cash flow
  • Balance sheet targets
  • Summary and Outlook
  • Slide Number 15
  • Key industry challenges
  • We will help our customers live well for less
  • Our strategy
  • Slide Number 19
  • Value brand investment
  • Lower prices on key volume lines
  • We continue to be less dependent on promotions
  • Improved grocery value
  • Slide Number 24
  • Category tier performance
  • Premium private label
  • Distinctive brands
  • Beauty Rollout
  • Our values make us different
  • Argos category and range focus
  • Clothing
  • Slide Number 32
  • Channels Supermarkets
  • Store investments driving customer satisfaction
  • Channels Convenience
  • Channels Groceries Online
  • Channels Argos
  • Slide Number 38
  • Product Quality Framework helps us fund investment
  • PQF cereals case study
  • BAU savings to offset cost inflation
  • Strategic cost transformation 5 year plan
  • Slide Number 43
  • Financial Services Priorities
  • Financial Services reshaping the portfolio
  • Financial Services key targets
  • Nectar
  • Slide Number 48
  • Digital
  • We will help our customers live well for less
  • Slide Number 51
  • Slide Number 52
  • Guidance for 201920
  • Retail sales
  • Sainsburyrsquos sales area and store numbers
  • Sainsburyrsquos store estate
  • Sainsburyrsquos investment programme
  • Retail margin
  • Group retail
  • Plc Board
  • Plc Board
  • Plc Board
  • Plc Board
  • Operating Board
  • Operating Board
  • Operating Board
  • Supplementary financial details
  • Contacts
Column1 201819
Grocery 19
GM 7
Clothing 1
To resize chart data range drag lower right corner of range
Grocery
GM
Clothing
Page 23: Interim Results 17/18 - Sainsbury's/media/Files/S... · 3 Interim Results 2019/20 - November 2019. Financial overview • First period reporting on an inc. IFRS 16 basis - Material

23 Interim Results 201920 - November 2019

Be competitive

on price

1

Improved grocery value

Base Price Index 2

-1

0

1

2

3

Grocery inflation (Kantar)1

-960bps

-550bps

Commodity VI 2

Aug 17 Jan 18 Jun 18 Nov 18 Apr 19 Oct 19

2004 2007 2010 2013 2016 2019

Morrisons

Sainsburyrsquos

Tesco

Asda

Total Market

Mar Apr May Jun Jul Aug Sep Oct2019

1 Kantar City Reads to Oct 20192 Sainsburyrsquos value index based on Brandview SKU matching data to Oct 2019

24 Interim Results 201920 - November 2019

Offer distinctive products and new

categories

2

25 Interim Results 201920 - November 2019

Offer distinctive products and new

categories

2

Category tier performance

YoY value share change by tier

12 weeks to September 2019

-03

01

-01

-18

52 weeks to March 2019

Branded

PremiumOwn Brand

Branded

StandardOwn Brand

EconomyOwn Brand

02

-08

-04

00PremiumOwn Brand

StandardOwn Brand

EconomyOwn Brand

Source Nielsen Panel Total FMCG Market Universe Total outlets 52wks data to 9 March 2019 and 12wks data to 21 Sept 2019

26 Interim Results 201920 - November 2019

Offer distinctive products and new

categories

2

Premium private label

Taste the Difference re-launch

bull Over 350 products new repackaged or reformulated

bull Premium ready meals growth now outperforming the market

41

25 2419

Sainsburys Morrisons Tesco Asda

Premium Own Label volume share

Source Nielsen Panel Total FMCG 28 weeks data to 21 September 2019 Premium Own Label share of sales by retailer

27 Interim Results 201920 - November 2019

Offer distinctive products and new

categories

2

Distinctive brands

bull 57 of customers have bought Distinctive Brands since launch

bull On track for pound100m incremental sales

bull 37 new brands in H1 across Fresh and Grocery

bull lsquoTaste of the Futurersquo bays launched in 70 stores- 67 incremental sales

Leon

bull 3 year exclusive partnership

bull 14 products launched

28 Interim Results 201920 - November 2019

Offer distinctive products and new

categories

2

Beauty Rollout

bull Now rolled out to over 60 stores- Sales up over 40

bull Customer numbers up 7

bull Spend per customer up 25

bull Beauty range doubled 1200 additional lines

bull Double digit growth differential against the market

29 Interim Results 201920 - November 2019

Offer distinctive products and new

categories

2

Our values make us different

bull Committed to reduce plastic packaging by 50 by 2025

bull First retailer to remove single use plastic produce and bakery bags from our stores

- Launching reusable bags in fruit and veg aisles

bull Investing in our loose produce offer

bull Removed black plastic trays from ready meals

bull Fresh water stands in cafeacutes for customers to refill bottles

UKrsquos first major retailer to make significant commitment to reduce plastic

30 Interim Results 201920 - November 2019

Offer distinctive products and new

categories

2

Argos category and range focus

bull Availability improvement- Argos master range reduced by c30 over 3 years- Eliminating duplication removing low value items- Better availability of key lines in store

bull Rebalancing into higher margin categories- Gaining share in Furniture1

- Higher quality lines introduced - Increase in weekend delivery slots - Changing customer perceptions

1 GfK Markets 6 months ended 31st August 2019

31 Interim Results 201920 - November 2019

Offer distinctive products and new

categories

2

Clothing

bull Strong market share gains

bull Tu online- Sales +52 - 800000+ new customers +31 YoY

bull Margin rate improvement- Better buying and markdown management

bull lsquoWork Itrsquo campaign - New seasonal high quality value-led work wear ranges

32 Interim Results 201920 - November 2019

Make shopping

convenient supported by great service

3

33 Interim Results 201920 - November 2019

Make shopping

convenient supported by great service

3

Channels Supermarkets

Investing in stores

bull Over 870000 sq ft space repurposed since FY 201415

bull Tailored targeted investment

bull Significant step-up in 201920- Investing in 450+ supermarkets- 172 delivered in H1

1617 1718 1819

Supermarkets Trading intensity1

1 Supermarkets inc GMampC and Argos stores in Sainsburyrsquos

34 Interim Results 201920 - November 2019

Make shopping

convenient supported by great service

3

Store investments driving customer satisfaction

Source Lettuce Know in-store programme Supermarkets only 4 weeks to 121019 YOY

Checkoutexperience

Smartshopbull 200+ handset stores

- average sales participation c15- best stores gt25

bull 160+ app-only (hybrid) stores

Self checkoutsbull 2600+ upgrades bull 10 improvement in speed

Availability of products

Connected colleaguesbull Technology driving efficiency

and availabilitybull Replenishment + stock apps

Core investment

Store fabric upgradesbull 70 stores in H1bull 250 by year end

Ease of Checkout Speed of Checkout

4861

26Availability of products

Overall satisfaction in core investment stores

14

35 Interim Results 201920 - November 2019

Make shopping

convenient supported by great service

3

Channels Convenience

bull 2 year capital light programme resetting range space and pricing

- 158 stores reset in H1- On track to deliver 200 in FY1920- Around 15 SKUs standard to each store

bull Upgraded Self Checkouts in 69 Convenience stores- Improved customer satisfaction - Ease of checkout up 72 YoY- Speed of checkout up 62 YoY

2nd

5th

Value for Money Spent1

1 Lettuce Know Competitor Benchmarking Survey Convenience July 2019 vs Feb 20192 Lettuce Know in-store survey Week 31 201920 Lettuce Know

Sources

Knowledge of colleagues

Speed of checkout

Friendliness of colleagues

Ease of checkout

Availability of colleagues

Customer satisfaction (total)

Q2 1819 Q4 1819 Q1 1920 Q2 1920Q3 18193 Lettuce Know Q2 1920

Improved perceptions vs competitors

Strong and improving customer satisfaction3

2nd

3rd

Variety of Items1

36 Interim Results 201920 - November 2019

Make shopping

convenient supported by great service

3

Channels Groceries Online

bull Sales growth 7

bull Same day delivery now covers nearly 60 of UK households

bull Groceries Online app accounts for over 20 of orders

bull Extended delivery slots

bull Bagless deliveries

500

600

700

800

900

H1201516

H1201617

H1201718

H1201819

H1201920

70

80

7269

70

Sales and YOY growth ratespoundm

37 Interim Results 201920 - November 2019

Make shopping

convenient supported by great service

3

Channels Argos

Strong Fast Track growth

bull Fast Track collection growth 14 YoY

bull Fast Track delivery growth 5 YoY

166

660

657

216

Old formatsDigital Stores

H1 201920

AtAcquisition

Digital store investments

bull 176 Digital conversions and 15 full store refreshes in H1

bull Majority of remaining stores to be converted to digital in H2

bull Pay Browse in 362 stores versus 162 at year end

0

20

40

60

80

100

Walk-in Check and Reserve Home DeliveryFast Track Click amp Collect Fast Track Home Delivery

0

20

40

60

80

100 Fast track15

201617 H1 201920

Fast track24

Walk-in43

Walk-in36

38 Interim Results 201920 - November 2019

Drive efficiency

to invest in the customer

offer

4

39 Interim Results 201920 - November 2019

Drive efficiency

to invest in the customer

offer

4

Product Quality Framework helps us fund investment

PQF activity to date covers

49of food volume

Improved Value Indexmore competitive

More distinctive range more reason to shop at Sainsburyrsquos

Reduced SKU countoperational efficiencies

Cash gross profit +35

Increased salesvolume intensityoperational efficiencies

40 Interim Results 201920 - November 2019

Drive efficiency

to invest in the customer

offer

4

PQF cereals case study

Improved Value Index gt100bpsmore competitive

More distinctive rangemore reason to shop at Sainsburyrsquos

Reduced SKU count -20operational efficiencies

Higher cash gross profit +2 YOY

Volumes +8 operational efficiencies

41 Interim Results 201920 - November 2019

Drive efficiency

to invest in the customer

offer

4

BAU savings to offset cost inflation

Manages inflationary pressures

BAU savingsH1 201920

Procurement GNFR

Retail Technology Efficiencies

Retail HRRetail

management structures

Shrink Reduction

42 Interim Results 201920 - November 2019

Drive efficiency

to invest in the customer

offer

4

Strategic cost transformation 5 year plan

Converge Tackle fixed cost

End to end reviews

Retail Operations Marketing and Commercial Operations

Other central support

Logistics and Supply Chain

Project A

Project C

Project D

Shared Services BPO

Property strategy

Project BGNFR procurement

Capital prioritisation

Technology Digital and Corporate Services

pound250-pound350m

pound150-pound250m

pound400-pound600mExecution underway In planning Opportunities identified

pound5bn addressable cost base

43 Interim Results 201920 - November 2019

Grow connected

services

5

44 Interim Results 201920 - November 2019

Grow connected

services

5

Financial Services Priorities

To be the provider of financial services for loyal Sainsburyrsquos and Argos customers

An agile capital and cost efficient provider of simple mobile-led financial services

Vision

Objective

Priorities Reshape Simplify Strengthen

45 Interim Results 201920 - November 2019

Grow connected

services

5

Current Customer Base

Customer Credit Risk Balance Sheet Earnings

Argos Storecards 22m Prime Near Prime

Credit Cards 09m Prime

Personal Loans 05m Prime

Mortgages 9K Exit

Total Lending

Deposits 03m

Insurances 05m Very Low Risk

Travel Money 266 Sites

ATMs 1890

Financial Services reshaping the portfolio

46 Interim Results 201920 - November 2019

Grow connected

services

5

Increase connectivity and value for Group

Stop mortgage acquisition review back book options

No capital input from the Group from now1

Costincome c503 within 5 years

Double UPBT double digit ROCE within 5 years

Upstream cash within 5 years2

Financial Services key targets

Transform the cost base

Improve returns

Financial services cash generative

Reduce risk profile to Group

Stop putting cash in to Financial Services

2

4

6

3

1

5

Focus on Sainsburyrsquos customer base

1 Subject to regulatory changes requirements2 Subject to regulatory approval3 On a Group contribution basis

47 Interim Results 201920 - November 2019

Grow connected

services

5

Nectar

bull Biggest loyalty programme in the UK

bull Over 18 million collectors

bull Most recognised loyalty brand in the UK

bull Launch of Nectar digital- 21 million app users- Increase in overall Nectar participation- Increased levels of personalisation- 138000 new Nectar customers- 1 app on launch weekend

bull Coalition strengthened with addition of Esso in June 2019

48 Interim Results 201920 - November 2019

Provide a seamless customer

experience

6

49 Interim Results 201920 - November 2019

Provide a seamless customer

experience

6

Digital

bull Groceries Online sales penetration of 8- App accounts for over 20 of orders

bull 21 million digital Nectar app users

bull 14 million Argos Financial Services app downloads

bull Smartshop rollout in over 350 stores

Groceries online

Chop Chop

SmartShop

Universaldiscovery

Seamlessfinancialservices

Singlebasket

50 Interim Results 201920 - November 2019

We will help our customers live well for less

Confident in the core Integrated customer offer

One multi brand multi channel business

Strong cash generation supporting investment dividend and allowing deleverage

Financial flexibility and resilience

Sustainable cost reduction covering cost inflation and funding investment in our competitive offer

QampA

APPENDIX Interim Results 201920 - November 2019

Appendices

APPENDIX Interim Results 201920 - November 2019

Guidance for 201920

1

Spacebull Expect to open 2 new Sainsburyrsquos supermarkets and up to 15 convenience storesbull Expect to open around 25 Argos stores in Sainsburyrsquos (of which 11 are

relocations) resulting in around 305 Argos stores in supermarketsbull Expect to close 2 supermarkets around 25 convenience stores and around 20

Argos stores in FY201920 as part of announced property closure programme of 10-15 supermarkets 30-40 convenience stores and 60-70 Argos stores

Financial Servicesbull Financial services underlying operating profit expected to be cpound45m including a

cpound10m benefit as a result of a change in transfer pricing between Argos and Argos Financial Services

bull Financial Services non-underlying costs are expected to be around pound30mbull No further capital injections into the Bank are expected following pound35m in H1 201920

Depreciation and amortisationbull Expect underlying retail depreciation and amortisation of around pound12bn

including cpound500m right of use asset depreciation

CostsOperating cost inflationbull Cost inflation between 2 and 3Cost savingsbull Continue to deliver cost savings to at least offset the impact of cost inflation

Finance costsbull Net finance costs of around pound405m including pound320m lease interest in

201920 following the introduction of IFRS 16

One-off itemsbull In 201920 cash outflows as a result of items excluded from

underlying results should not exceed pound100mbull Property strategy programme one-off costs expected to be

pound230m-pound270m of which cash costs are pound30-40m

Dividendbull Sainsburyrsquos plans to change the full year dividend policy to 19x cover by

underlying earnings (versus 20x previously) to offset the dilutive (non cash) impact of IFRS 16 on underlying earnings

Capital expenditurebull Retail capital expenditure to be around pound550mbull Retail capital expenditure is expected to be around pound550m-pound600m per

annum over the medium term

Net debtbull Net debt before fair value movements on derivatives to reduce by at

least pound300m

Tax ratebull Underlying tax rate to be between 25 and 26

APPENDIX Interim Results 201920 - November 2019

Retail sales

1 Sales including VAT excluding fuel

LFL sales growth1

(10)

Sales from net new space1

04

Total sales growth1

(06)

Supermarkets2

(07)

Convenience20

Groceries Online

70

Channels

(01)(25)

(12)

2 Supermarket sales include Argos SiS sales FY 1819 16

pound139bn

pound103bnGrocery

pound30bnGeneralMerchandise

pound488mClothing

2

Chart1

201819
194
66
1

Sheet1

APPENDIX Interim Results 201920 - November 2019

Sainsburyrsquos sales area and store numbersAs at 21 September 2019

Opening figures 201920New storesClosuresReplacement storesExtensionsRefurbishments downsizesClosing figures H1 201920

Area(lsquo000 sq ft) Number

21210 -

(20)--

(17)21173

608 -(1)---

607

Supermarkets Convenience

Opening figures 201920New storesClosuresReplacement storesExtensionsRefurbishments downsizesClosing figures H1 201920

Area(lsquo000 sq ft) Number

1934 12

(19)2 --

1929

820 5

(2)1 --

824

Area(lsquo000 sq ft) Number

Total

Opening figures 201920New storesClosuresReplacement storesExtensionsRefurbishments downsizesClosing figures H1 201920

23144 12

(39)2 -

(17)23102

1428 5

(3)1 --

1431

3

APPENDIX Interim Results 201920 - November 2019

Sainsburyrsquos store estateAs at 21 September 2019

Sq ftsales area

82446

870

40001 to60000

20001 to40000

10000 to20000

Under10000 Total

Over60000

0122122

0197197

0175175

06767

824607

1431

Argos storesArgos in SainsburyrsquosArgos in HomebaseOtherArgos total store numbers

Habitat1

Collection points

594281

8-

883

16317

As at21 Sept 2019

Disposalsclosures

Newstores

As at9 March 2019

17--8

-1

(7)-

(2)-

(9)

-(36)

588288

6-

88216

282

ConvenienceSupermarketsTotal stores

Number of stores

Sq ftsales area

1929350

2279

40001 to60000

20001 to40000

10000 to20000

Under10000 Total

Over60000

-18441844

-58185818

-85018501

-46604660

19292117323102

ConvenienceSupermarketsTotal stores

Space by store size (lsquo000 sq ft)

Argos and Habitat store numbers

1 5 Habitat stores 11 Habitat stores in Sainsburys

4

APPENDIX Interim Results 201920 - November 2019

ClosureBitterne West

Sainsburyrsquos investment programme201920

Q1

Supermarkets ConvenienceNew storesMilton Keynes Brooklands District CentBromley High StLeeds Wike Ridge LaneSalford Harbour CityCanterbury High St

ReplacementMayfair Stratton St

ClosuresMayfairWarren St

Q1Q1Q1Q2Q2

Q2

Q1Q2

5

APPENDIX Interim Results 201920 - November 2019

Retail margin

Retail sales (inc VAT inc fuel)(exc VAT inc fuel)

Retail underlying EBITDAR1

Retail underlying EBITDAR margin 2

at constant fuel pricesRetail underlying operating profit3

Retail underlying operating margin 4

at constant fuel prices

1656714808

10677272

4373030

1661214856

11147575

4873333

030342

30 bps28 bps10333 bps32 bps

1 Retail underlying operating profit before net rental income of pound6 million and underlying depreciation and amortisation of pound636 million2 Retail underlying EBITDAR divided by underlying retail sales excluding VAT3 Retail underlying earnings before interest tax and Sainsburyrsquos underlying share of post-tax profit from joint ventures4 Retail underlying operating profit divided by underlying retail sales excluding VAT

poundm H1201920

H1201819

Change

6

APPENDIX Interim Results 201920 - November 2019

H1201920

H1201819

Group retail

Return on capital employed 1

Net debt to EBITDAR (times)23

Fixed charge cover (times)2

Underlying tax rate Core retail capex sales5

713126

26515

743326

25715

poundm

1 ROCE Return is defined as a 52 week rolling underlying profit before interest and tax Capital employed is defined as group net assets2 Net debt of pound6778 million includes lease obligations under IFRS 16 and perpetual securities treated as debt divided by Group underlying EBITDAR of pound2171 million calculated for a 52-week period to 21 September 20193 Group underlying EBITDAR divided by rent (both capital and interest) and net finance costs where interest on perpetual securities is treated as an underlying finance costs4 52 weeks to 22nd September 2018 is not available due to the implementation of IFRS 16 Comparatives therefore reflect the 52 weeks to 9th March 20195 Includes retail sales inc vat inc fuel

4

4

7

APPENDIX Interim Results 201920 - November 2019

Plc Board

Kevin OrsquoByrneChief Financial Officer

Mike Coupe Group Chief Executive

Dame Susan Rice Senior Independent Director

Matt BrittinNon-Executive Director

Jo HarlowNon-Executive Director

Brian CassinNon-Executive Director

David KeensNon-Executive Director

Jean Tomlin Non-Executive Director

Martin Scicluna Chairman

8

APPENDIX Interim Results 201920 - November 2019

Plc Board

Mike Coupe Group Chief Executive Officer

Skills and experienceAppointed Group Chief Executive Officer on 9 July 2014 Mike has been a member of the Operating Board since October 2004 Mike has vast retail industry experience in trading strategy marketing digital and online as well as multi-site store experience He joined Sainsburyrsquos from Big Food Group where he was a board director of Big Food Group PLC and Managing Director of Iceland Food Stores He previously worked for both Asda and Tesco PLC where he served in a variety of senior management roles

Date of appointment 1 August 2007Mike has served as an Executive Director since 1 August 2007 and as Chief Executive Officer since 9 July 2014

Committee membershipCorporate Responsibility and Sustainability Committee

Kevin OrsquoByrne Chief Financial Officer

Skills and experienceKevin brings to the Board a wealth of retail and finance experience Kevin was previously Chief Executive Officer of Poundland Group Limited until December 2016 and held executive roles at Kingfisher plc from 2008 to 2015 including Divisional Director UK China and Turkey Chief Executive Officer of BampQ UK amp Ireland and Group Finance Director He was previously Group Finance Director of Dixons Retail plc and European Finance Director of Quaker Oats He was a Non-Executive Director of Land Securities Group PLC from 2008 to September 2017 where he was Chairman of the Audit Committee and Senior Independent Director

Date of appointment 9 January 2017

Other current rolesNon-Executive Director of Greene King plc

Skills and experienceMartin brings a breadth of experience and leadership in both executive and non-executive roles His previous roles include positions as the Chairman of Great Portland Estates plc Senior Independent Director and Chair of the Audit Committee of Worldpay Inc and Non-Executive Director and Chair of the Audit Committee of Lloyds Banking Group plc He was a partner at Deloitte LLP for 26 years serving as Chairman from 1995 to 2007 where his clients included Dixons WH Smith Alliance Unichem and Cadburyrsquos

Other current rolesChairman of RSA Insurance Group plc

Martin Scicluna Chairman

Date of appointment 1 November 2018 Martin joined the Board as Chairman Designate and Non-Executive Director on 1 November 2018 He was appointed as Chairman of the Board on 10 March 2019

Committee membershipChair of the Nomination Committee

Dame Susan Rice Senior Independent Director

Skills and experienceSusan has extensive experience as a Non-Executive Director as well as in retail banking financial services leadership and sustainability Her career in retail bankingis particularly relevant to our ownership ofSainsburyrsquos Bank Previously Susan was a member of the First Ministerrsquos Council of Economic Advisors Managing Director of Lloyds Banking Group Scotland and was previously Chief Executive and then Chairman of Lloyds TSB Scotland plc She has also held a range of other non-executive directorships including at the Bank of England and SSE plc

Committee membershipChair of the Remuneration Committee and a member of the Nomination Committee

Date of appointment 1 June 2013

Other current rolesChair of Scottish Water and Business Stream Chair of the Scottish Fiscal Commission Non-Executive Director of the North American Income Trust C Hoare and Co and Senior Independent Director of the North American Income Trust

9

Other current rolesNon-Executive Director and Chairman of the Audit Committee of Centrica plc

APPENDIX Interim Results 201920 - November 2019

Plc Board

Jean Tomlin Non-Executive Director

Skills and experienceJean has extensive experience and breadth of skills in human resources and corporate responsibility Jean was formerly Director of HR Workforce and Accreditation for The London OrganisingCommittee of the Olympic and Paralympic Games where she set the strategic direction to ensure the mobilisation of the combined 200000-strong workforce including paid staff volunteers and contractors which represented the recruitment and mobilisation of the largest peacetime workforce and set the industry standard for volunteering with the highly acclaimed Games She was previously Group HR Director at Marks and Spencer Group Plc HR Director and founder member of Egg plc and Sales amp Operations Director of Prudential Direct

Date of appointment 1 January 2013

Committee membershipAudit Committee Corporate Responsibility and Sustainability Committee and Nomination Committee

David Keens Non-Executive Director

Skills and experienceDavid has extensive retail experience and knowledge of consumer facing businesses together with his core skills in finance David was formerly Group Finance Director of next plc from 1991 to 2015 and their Group Treasurer from 1986 to 1991 Previous management experience includes nine years in the UK and overseas operations of multinational food manufacturer Nabisco and prior to that seven years in the accountancy profession

Date of appointment 29 April 2015

Committee membershipChair of the Audit Committee and a member of the Nomination Committee

Other current rolesIndependent Board member of Capri Holdings Limited Non-Executive Director of Hakluyt and Chief Executive Officer of Chanzo Limited

Other current rolesNon-Executive Director Senior Independent Director and Chair of the Audit Committee of Auto Trader Group plc

Matt BrittinNon-Executive Director

Skills and experienceMatt has extensive experience of running a high profile fast moving innovative digital business Since 2015 he has been responsible for Googlersquos business and operations in Europe the Middle East and Africa and hersquos been in leadership roles at Google since 2007 Prior to that Matt spent much of his career in media and marketing with particular interests in strategy commercial development and sales performance This included commercial and digital leadership roles in UK media

Date of appointment 27 January 2011

Committee membershipNomination Committee and Remuneration Committee

Other current rolesGooglersquos President ndash Europe Middle East and Africa and Director of The Media Trust

Brian Cassin Non-Executive Director

Skills and experienceBrian brings present day experience of running a FTSE40 group and of big data and analytics ndash topics of key importance to Sainsburyrsquos Brian joined Experian plc as Chief Financial Officer in April 2012 a post he held until his appointment as Chief Executive Officer in July 2014 Prior to this Brian spent his career in investment banking at Greenhill amp Co where he was Managing Director and Partner Brian has also held various roles at Baring Brothers International and at the London Stock Exchange

Date of appointment 1 April 2016

Committee membershipAudit Committee and Nomination Committee

Other current rolesChief Executive Officer of Experian plc

10

APPENDIX Interim Results 201920 - November 2019

Plc Board

Jo Harlow Non-Executive Director

Skills and experienceJo brings a wealth of experience in consumer-facing businesses and in the telecoms and technology industry bothin the UK and internationally Jo spent 12 years in a variety of senior management roles with Nokia and Microsoft Prior to this she spent eight years at PampG and 11 years at Reebok in senior sales and marketing positions in both Europe and the US

Date of appointment 11 September 2017

Committee membershipChair of the Corporate Responsibility and Sustainability Committee and member of the Nomination Committee and Remuneration Committee

Life PresidentLord Sainsbury of Preston Candover KG

Other current rolesNon-Executive Director of InterContinental Hotels plc Non-Executive Director of Halmaplc and Member of the Supervisory Board of Ceconomy AG

11

APPENDIX Interim Results 201920 - November 2019

Operating Board

Mike Coupe Group Chief Executive

Tim FallowfieldCompany Secretary amp Corporate Services Director

Kevin OrsquoByrne Chief Financial Officer

Jim BrownChief Executive Officer of Sainsburyrsquos Bank

Paul Mills-HicksFood Commercial Director

Angie RisleyGroup HR Director

Phil JordanGroup Chief InformationOfficer

Simon RobertsRetail and Operations Director

Clo MoriartyGroup Chief Digital Officer

12

APPENDIX Interim Results 201920 - November 2019

Operating Board

Mike Coupe Group Chief ExecutiveSee Appendix page 9

Kevin OrsquoByrneChief Financial OfficerSee Appendix page 9

Tim FallowfieldCompany Secretary amp Corporate Services Director

Date of appointment September 2004

Skills and experienceTim joined Sainsburyrsquos in 2001 as Company Secretary and joined the Operating Board in September 2004 In addition to his role as Company Secretary Tim is responsible for the Corporate Services Division comprising Legal Services Data Governance Safety Shareholder Services Insurance and Central Security He chairs the Group Safety Committee and the Data Governance Committee Tim joined Sainsburyrsquos from Exelplc the global logistics company now part of DHL where he was Company Secretary and General Counsel He began his career at the international law firm Clifford Chance and is a qualified solicitor Tim is Chairman of the Disability Confident Business Leaders Group which works with Government in shaping the disability employment agenda and in raising awareness of the benefits of employing disabled people

Jim BrownCEO of Sainsburyrsquos Bank

Skills and experienceJim joined Sainsburyrsquos Bank as CEO in June 2019 and is also a member of the Sainsburyrsquos Group Operating Board He has held a number of senior international Financial Services roles - most recently for RBS in the UK as CEO of Williams and Glyn and prior to that CEO of Ulster Bank in Northern Ireland and the Republic of Ireland Before moving to Ireland he was based in Hong Kong and was CEO Retail and Commercial Banking Asia and the Middle East for RBS and ABN AMRO He has also been a member of the RBS Group Management Committee ABN AMRO Executive Group ABN AMRO Global Consumer Leadership Team and the RBSBank of China Joint Steering Committee Earlier in his career he held a number of senior executive roles for Citibank in Asia and Australia and New Zealand Jim has also held various Board positions including at Ulster Bank Saudi Hollandi Bank The Royal Bank of Scotland (China) Co Ltd and RBS (Pakistan) Ltd He is also a past President of the Institute of Banking in Ireland He is currently a Certified Bank Director

Date of appointment August 2019

Paul Mills-HicksFood Commercial Director

Skills and experiencePaul joined the Operating Board in May 2014 as Food Commercial Director having spent over ten years at Sainsburyrsquos He was closely involved in the formation and execution of the lsquoMaking Sainsburyrsquos Great Againrsquo strategy Following this he held a variety of roles in commercial strategy and finance most recently as Business Unit Director for Grocery Prior to Sainsburyrsquos Paul was European Controller at Marks and Spencer Group PLC and a Director at UBS Warburg

Date of appointment May 2014

13

APPENDIX Interim Results 201920 - November 2019

Operating Board

Angie RisleyGroup HR Director

Skills and experienceAngie was appointed Group HR Director and a member of the Operating Board in January 2013 with responsibility for human resources Angie is also a Director of Sainsburyrsquos Bank plc Angie was most recently Non-Executive Director and Chairman of the Remuneration Committee of Serco plc and prior to this was Group HR Director of Lloyds Banking Group and an Executive Director of Whitbread PLC with responsibility for HR and Corporate Social Responsibility Angie is currently Non-Executive Director and Chair of the Remuneration Committee at Smith amp Nephew plc

Date of appointment January 2013

Phil JordanGroup Chief Information Officer

Skills and experiencePhil joined the Board in January 2018 and has brought a fresh globalperspective on technology to the Operating Board in addition to a wealth of experience in digital data and business transformation Prior to joining Sainsburyrsquos Phil had a long and successful track record in telecommunications Most recently he was Global Chief Information Officer at Telefonica overseeing Digital Transformation and Information Technology and prior to that was Chief Information Officer for Vodafone UKIreland Phil has worked as a Non-Executive Advisor on Technology in the Investment amp Retail Banking sector and is currently a Non-Executive Director of TalkTalk Telecom Group PLC and chairs its Cyber-Security Committee

Date of appointment January 2018

Simon RobertsRetail and Operations Director

Skills and experienceSimon joined Sainsburyrsquos and the Operating Board in July 2017 as Central Retail amp Operations Director responsible for Stores Central operation and Logistics In his previous role he was Executive Vice President of Walgreens Boots Alliance and President of Boots with responsibility for commercial and retail operations across the UK and Ireland Prior to Boots Simon was at Marks and Spencer Group PLC where he held operational and customer leadership roles across stores divisions and central operations Simon is also the Non-Executive Chairman at the Institute ofCustomer Service

Date of appointment July 2017

Clodagh MoriartyGroup Chief Digital Officer

Skills and experienceClodagh was appointed Group Chief Digital Officer in June 2018 Clodagh leads the delivery of a consistent and first-rate digital experience for customers across Sainsburyrsquos Argos and Sainsburyrsquos BankClodagh joined Sainsburyrsquos in 2010 from Bain amp Co management consultants where she had gained experience working on a broad range of projects across multiple sectors and countries Following two years as Head of Strategy at Sainsburyrsquosshe moved into Food Commercial as Category Manager for Meal Solutions and then became Head of Online Trading spanning Food General Merchandise and Clothing before being promoted to Director of Online in 2016 In this role Clodagh was instrumental in driving innovation within Groceries Online and launching new initiatives including SmartShop and Chop Chop

Date of appointment June 2018

14

APPENDIX Interim Results 201920 - November 2019

Supplementary financial details

3 Financial calendarQ3 trading statement(15 weeks to 4 January 2020)

Preliminary results(52 weeks to 7 March 2020)

8 January 2020

30 April 2020

1 Weighted average number of shares

The interim dividend datesOrdinary shares

Ex-dividend 14 November 2019Record 15 November 2019Payment 20 December 2019

H1 201920 22074m (24613m diluted)

H1 201819 21959m (24646m diluted) InterimFinalTotal

2 Dividend

201920

33p 31p79p

110p

201819

15

APPENDIX Interim Results 201920 - November 2019

Contacts

24

James CollinsHead of Investor RelationsTel + 44 (0) 20 7695 7112JamesCollinssainsburyscouk

Susie LynskeyInvestor Relations ManagerTel + 44 (0) 20 7695 0889SusieLynskeysainsburyscouk

Glyn DaviesInvestor Relations AssistantTel + 44 (0) 20 7695 0259GlynDaviessainsburyscouk

wwwj-sainsburycoukJ Sainsbury plc 33 Holborn London EC1N 2HT

Irene GalvanInvestor Relations AnalystTel + 44 (0) 20 7695 2762IreneGalvansainsburyscouk

  • Slide Number 1
  • Slide Number 2
  • Financial overview
  • Group performance overview
  • Retail sales
  • Sales performance versus market
  • Financial services
  • Financial services
  • Items excluded from underlying results
  • Retail capital expenditure
  • Pensions
  • Retail free cash flow
  • Balance sheet targets
  • Summary and Outlook
  • Slide Number 15
  • Key industry challenges
  • We will help our customers live well for less
  • Our strategy
  • Slide Number 19
  • Value brand investment
  • Lower prices on key volume lines
  • We continue to be less dependent on promotions
  • Improved grocery value
  • Slide Number 24
  • Category tier performance
  • Premium private label
  • Distinctive brands
  • Beauty Rollout
  • Our values make us different
  • Argos category and range focus
  • Clothing
  • Slide Number 32
  • Channels Supermarkets
  • Store investments driving customer satisfaction
  • Channels Convenience
  • Channels Groceries Online
  • Channels Argos
  • Slide Number 38
  • Product Quality Framework helps us fund investment
  • PQF cereals case study
  • BAU savings to offset cost inflation
  • Strategic cost transformation 5 year plan
  • Slide Number 43
  • Financial Services Priorities
  • Financial Services reshaping the portfolio
  • Financial Services key targets
  • Nectar
  • Slide Number 48
  • Digital
  • We will help our customers live well for less
  • Slide Number 51
  • Slide Number 52
  • Guidance for 201920
  • Retail sales
  • Sainsburyrsquos sales area and store numbers
  • Sainsburyrsquos store estate
  • Sainsburyrsquos investment programme
  • Retail margin
  • Group retail
  • Plc Board
  • Plc Board
  • Plc Board
  • Plc Board
  • Operating Board
  • Operating Board
  • Operating Board
  • Supplementary financial details
  • Contacts
Column1 201819
Grocery 19
GM 7
Clothing 1
To resize chart data range drag lower right corner of range
Grocery
GM
Clothing
Page 24: Interim Results 17/18 - Sainsbury's/media/Files/S... · 3 Interim Results 2019/20 - November 2019. Financial overview • First period reporting on an inc. IFRS 16 basis - Material

24 Interim Results 201920 - November 2019

Offer distinctive products and new

categories

2

25 Interim Results 201920 - November 2019

Offer distinctive products and new

categories

2

Category tier performance

YoY value share change by tier

12 weeks to September 2019

-03

01

-01

-18

52 weeks to March 2019

Branded

PremiumOwn Brand

Branded

StandardOwn Brand

EconomyOwn Brand

02

-08

-04

00PremiumOwn Brand

StandardOwn Brand

EconomyOwn Brand

Source Nielsen Panel Total FMCG Market Universe Total outlets 52wks data to 9 March 2019 and 12wks data to 21 Sept 2019

26 Interim Results 201920 - November 2019

Offer distinctive products and new

categories

2

Premium private label

Taste the Difference re-launch

bull Over 350 products new repackaged or reformulated

bull Premium ready meals growth now outperforming the market

41

25 2419

Sainsburys Morrisons Tesco Asda

Premium Own Label volume share

Source Nielsen Panel Total FMCG 28 weeks data to 21 September 2019 Premium Own Label share of sales by retailer

27 Interim Results 201920 - November 2019

Offer distinctive products and new

categories

2

Distinctive brands

bull 57 of customers have bought Distinctive Brands since launch

bull On track for pound100m incremental sales

bull 37 new brands in H1 across Fresh and Grocery

bull lsquoTaste of the Futurersquo bays launched in 70 stores- 67 incremental sales

Leon

bull 3 year exclusive partnership

bull 14 products launched

28 Interim Results 201920 - November 2019

Offer distinctive products and new

categories

2

Beauty Rollout

bull Now rolled out to over 60 stores- Sales up over 40

bull Customer numbers up 7

bull Spend per customer up 25

bull Beauty range doubled 1200 additional lines

bull Double digit growth differential against the market

29 Interim Results 201920 - November 2019

Offer distinctive products and new

categories

2

Our values make us different

bull Committed to reduce plastic packaging by 50 by 2025

bull First retailer to remove single use plastic produce and bakery bags from our stores

- Launching reusable bags in fruit and veg aisles

bull Investing in our loose produce offer

bull Removed black plastic trays from ready meals

bull Fresh water stands in cafeacutes for customers to refill bottles

UKrsquos first major retailer to make significant commitment to reduce plastic

30 Interim Results 201920 - November 2019

Offer distinctive products and new

categories

2

Argos category and range focus

bull Availability improvement- Argos master range reduced by c30 over 3 years- Eliminating duplication removing low value items- Better availability of key lines in store

bull Rebalancing into higher margin categories- Gaining share in Furniture1

- Higher quality lines introduced - Increase in weekend delivery slots - Changing customer perceptions

1 GfK Markets 6 months ended 31st August 2019

31 Interim Results 201920 - November 2019

Offer distinctive products and new

categories

2

Clothing

bull Strong market share gains

bull Tu online- Sales +52 - 800000+ new customers +31 YoY

bull Margin rate improvement- Better buying and markdown management

bull lsquoWork Itrsquo campaign - New seasonal high quality value-led work wear ranges

32 Interim Results 201920 - November 2019

Make shopping

convenient supported by great service

3

33 Interim Results 201920 - November 2019

Make shopping

convenient supported by great service

3

Channels Supermarkets

Investing in stores

bull Over 870000 sq ft space repurposed since FY 201415

bull Tailored targeted investment

bull Significant step-up in 201920- Investing in 450+ supermarkets- 172 delivered in H1

1617 1718 1819

Supermarkets Trading intensity1

1 Supermarkets inc GMampC and Argos stores in Sainsburyrsquos

34 Interim Results 201920 - November 2019

Make shopping

convenient supported by great service

3

Store investments driving customer satisfaction

Source Lettuce Know in-store programme Supermarkets only 4 weeks to 121019 YOY

Checkoutexperience

Smartshopbull 200+ handset stores

- average sales participation c15- best stores gt25

bull 160+ app-only (hybrid) stores

Self checkoutsbull 2600+ upgrades bull 10 improvement in speed

Availability of products

Connected colleaguesbull Technology driving efficiency

and availabilitybull Replenishment + stock apps

Core investment

Store fabric upgradesbull 70 stores in H1bull 250 by year end

Ease of Checkout Speed of Checkout

4861

26Availability of products

Overall satisfaction in core investment stores

14

35 Interim Results 201920 - November 2019

Make shopping

convenient supported by great service

3

Channels Convenience

bull 2 year capital light programme resetting range space and pricing

- 158 stores reset in H1- On track to deliver 200 in FY1920- Around 15 SKUs standard to each store

bull Upgraded Self Checkouts in 69 Convenience stores- Improved customer satisfaction - Ease of checkout up 72 YoY- Speed of checkout up 62 YoY

2nd

5th

Value for Money Spent1

1 Lettuce Know Competitor Benchmarking Survey Convenience July 2019 vs Feb 20192 Lettuce Know in-store survey Week 31 201920 Lettuce Know

Sources

Knowledge of colleagues

Speed of checkout

Friendliness of colleagues

Ease of checkout

Availability of colleagues

Customer satisfaction (total)

Q2 1819 Q4 1819 Q1 1920 Q2 1920Q3 18193 Lettuce Know Q2 1920

Improved perceptions vs competitors

Strong and improving customer satisfaction3

2nd

3rd

Variety of Items1

36 Interim Results 201920 - November 2019

Make shopping

convenient supported by great service

3

Channels Groceries Online

bull Sales growth 7

bull Same day delivery now covers nearly 60 of UK households

bull Groceries Online app accounts for over 20 of orders

bull Extended delivery slots

bull Bagless deliveries

500

600

700

800

900

H1201516

H1201617

H1201718

H1201819

H1201920

70

80

7269

70

Sales and YOY growth ratespoundm

37 Interim Results 201920 - November 2019

Make shopping

convenient supported by great service

3

Channels Argos

Strong Fast Track growth

bull Fast Track collection growth 14 YoY

bull Fast Track delivery growth 5 YoY

166

660

657

216

Old formatsDigital Stores

H1 201920

AtAcquisition

Digital store investments

bull 176 Digital conversions and 15 full store refreshes in H1

bull Majority of remaining stores to be converted to digital in H2

bull Pay Browse in 362 stores versus 162 at year end

0

20

40

60

80

100

Walk-in Check and Reserve Home DeliveryFast Track Click amp Collect Fast Track Home Delivery

0

20

40

60

80

100 Fast track15

201617 H1 201920

Fast track24

Walk-in43

Walk-in36

38 Interim Results 201920 - November 2019

Drive efficiency

to invest in the customer

offer

4

39 Interim Results 201920 - November 2019

Drive efficiency

to invest in the customer

offer

4

Product Quality Framework helps us fund investment

PQF activity to date covers

49of food volume

Improved Value Indexmore competitive

More distinctive range more reason to shop at Sainsburyrsquos

Reduced SKU countoperational efficiencies

Cash gross profit +35

Increased salesvolume intensityoperational efficiencies

40 Interim Results 201920 - November 2019

Drive efficiency

to invest in the customer

offer

4

PQF cereals case study

Improved Value Index gt100bpsmore competitive

More distinctive rangemore reason to shop at Sainsburyrsquos

Reduced SKU count -20operational efficiencies

Higher cash gross profit +2 YOY

Volumes +8 operational efficiencies

41 Interim Results 201920 - November 2019

Drive efficiency

to invest in the customer

offer

4

BAU savings to offset cost inflation

Manages inflationary pressures

BAU savingsH1 201920

Procurement GNFR

Retail Technology Efficiencies

Retail HRRetail

management structures

Shrink Reduction

42 Interim Results 201920 - November 2019

Drive efficiency

to invest in the customer

offer

4

Strategic cost transformation 5 year plan

Converge Tackle fixed cost

End to end reviews

Retail Operations Marketing and Commercial Operations

Other central support

Logistics and Supply Chain

Project A

Project C

Project D

Shared Services BPO

Property strategy

Project BGNFR procurement

Capital prioritisation

Technology Digital and Corporate Services

pound250-pound350m

pound150-pound250m

pound400-pound600mExecution underway In planning Opportunities identified

pound5bn addressable cost base

43 Interim Results 201920 - November 2019

Grow connected

services

5

44 Interim Results 201920 - November 2019

Grow connected

services

5

Financial Services Priorities

To be the provider of financial services for loyal Sainsburyrsquos and Argos customers

An agile capital and cost efficient provider of simple mobile-led financial services

Vision

Objective

Priorities Reshape Simplify Strengthen

45 Interim Results 201920 - November 2019

Grow connected

services

5

Current Customer Base

Customer Credit Risk Balance Sheet Earnings

Argos Storecards 22m Prime Near Prime

Credit Cards 09m Prime

Personal Loans 05m Prime

Mortgages 9K Exit

Total Lending

Deposits 03m

Insurances 05m Very Low Risk

Travel Money 266 Sites

ATMs 1890

Financial Services reshaping the portfolio

46 Interim Results 201920 - November 2019

Grow connected

services

5

Increase connectivity and value for Group

Stop mortgage acquisition review back book options

No capital input from the Group from now1

Costincome c503 within 5 years

Double UPBT double digit ROCE within 5 years

Upstream cash within 5 years2

Financial Services key targets

Transform the cost base

Improve returns

Financial services cash generative

Reduce risk profile to Group

Stop putting cash in to Financial Services

2

4

6

3

1

5

Focus on Sainsburyrsquos customer base

1 Subject to regulatory changes requirements2 Subject to regulatory approval3 On a Group contribution basis

47 Interim Results 201920 - November 2019

Grow connected

services

5

Nectar

bull Biggest loyalty programme in the UK

bull Over 18 million collectors

bull Most recognised loyalty brand in the UK

bull Launch of Nectar digital- 21 million app users- Increase in overall Nectar participation- Increased levels of personalisation- 138000 new Nectar customers- 1 app on launch weekend

bull Coalition strengthened with addition of Esso in June 2019

48 Interim Results 201920 - November 2019

Provide a seamless customer

experience

6

49 Interim Results 201920 - November 2019

Provide a seamless customer

experience

6

Digital

bull Groceries Online sales penetration of 8- App accounts for over 20 of orders

bull 21 million digital Nectar app users

bull 14 million Argos Financial Services app downloads

bull Smartshop rollout in over 350 stores

Groceries online

Chop Chop

SmartShop

Universaldiscovery

Seamlessfinancialservices

Singlebasket

50 Interim Results 201920 - November 2019

We will help our customers live well for less

Confident in the core Integrated customer offer

One multi brand multi channel business

Strong cash generation supporting investment dividend and allowing deleverage

Financial flexibility and resilience

Sustainable cost reduction covering cost inflation and funding investment in our competitive offer

QampA

APPENDIX Interim Results 201920 - November 2019

Appendices

APPENDIX Interim Results 201920 - November 2019

Guidance for 201920

1

Spacebull Expect to open 2 new Sainsburyrsquos supermarkets and up to 15 convenience storesbull Expect to open around 25 Argos stores in Sainsburyrsquos (of which 11 are

relocations) resulting in around 305 Argos stores in supermarketsbull Expect to close 2 supermarkets around 25 convenience stores and around 20

Argos stores in FY201920 as part of announced property closure programme of 10-15 supermarkets 30-40 convenience stores and 60-70 Argos stores

Financial Servicesbull Financial services underlying operating profit expected to be cpound45m including a

cpound10m benefit as a result of a change in transfer pricing between Argos and Argos Financial Services

bull Financial Services non-underlying costs are expected to be around pound30mbull No further capital injections into the Bank are expected following pound35m in H1 201920

Depreciation and amortisationbull Expect underlying retail depreciation and amortisation of around pound12bn

including cpound500m right of use asset depreciation

CostsOperating cost inflationbull Cost inflation between 2 and 3Cost savingsbull Continue to deliver cost savings to at least offset the impact of cost inflation

Finance costsbull Net finance costs of around pound405m including pound320m lease interest in

201920 following the introduction of IFRS 16

One-off itemsbull In 201920 cash outflows as a result of items excluded from

underlying results should not exceed pound100mbull Property strategy programme one-off costs expected to be

pound230m-pound270m of which cash costs are pound30-40m

Dividendbull Sainsburyrsquos plans to change the full year dividend policy to 19x cover by

underlying earnings (versus 20x previously) to offset the dilutive (non cash) impact of IFRS 16 on underlying earnings

Capital expenditurebull Retail capital expenditure to be around pound550mbull Retail capital expenditure is expected to be around pound550m-pound600m per

annum over the medium term

Net debtbull Net debt before fair value movements on derivatives to reduce by at

least pound300m

Tax ratebull Underlying tax rate to be between 25 and 26

APPENDIX Interim Results 201920 - November 2019

Retail sales

1 Sales including VAT excluding fuel

LFL sales growth1

(10)

Sales from net new space1

04

Total sales growth1

(06)

Supermarkets2

(07)

Convenience20

Groceries Online

70

Channels

(01)(25)

(12)

2 Supermarket sales include Argos SiS sales FY 1819 16

pound139bn

pound103bnGrocery

pound30bnGeneralMerchandise

pound488mClothing

2

Chart1

201819
194
66
1

Sheet1

APPENDIX Interim Results 201920 - November 2019

Sainsburyrsquos sales area and store numbersAs at 21 September 2019

Opening figures 201920New storesClosuresReplacement storesExtensionsRefurbishments downsizesClosing figures H1 201920

Area(lsquo000 sq ft) Number

21210 -

(20)--

(17)21173

608 -(1)---

607

Supermarkets Convenience

Opening figures 201920New storesClosuresReplacement storesExtensionsRefurbishments downsizesClosing figures H1 201920

Area(lsquo000 sq ft) Number

1934 12

(19)2 --

1929

820 5

(2)1 --

824

Area(lsquo000 sq ft) Number

Total

Opening figures 201920New storesClosuresReplacement storesExtensionsRefurbishments downsizesClosing figures H1 201920

23144 12

(39)2 -

(17)23102

1428 5

(3)1 --

1431

3

APPENDIX Interim Results 201920 - November 2019

Sainsburyrsquos store estateAs at 21 September 2019

Sq ftsales area

82446

870

40001 to60000

20001 to40000

10000 to20000

Under10000 Total

Over60000

0122122

0197197

0175175

06767

824607

1431

Argos storesArgos in SainsburyrsquosArgos in HomebaseOtherArgos total store numbers

Habitat1

Collection points

594281

8-

883

16317

As at21 Sept 2019

Disposalsclosures

Newstores

As at9 March 2019

17--8

-1

(7)-

(2)-

(9)

-(36)

588288

6-

88216

282

ConvenienceSupermarketsTotal stores

Number of stores

Sq ftsales area

1929350

2279

40001 to60000

20001 to40000

10000 to20000

Under10000 Total

Over60000

-18441844

-58185818

-85018501

-46604660

19292117323102

ConvenienceSupermarketsTotal stores

Space by store size (lsquo000 sq ft)

Argos and Habitat store numbers

1 5 Habitat stores 11 Habitat stores in Sainsburys

4

APPENDIX Interim Results 201920 - November 2019

ClosureBitterne West

Sainsburyrsquos investment programme201920

Q1

Supermarkets ConvenienceNew storesMilton Keynes Brooklands District CentBromley High StLeeds Wike Ridge LaneSalford Harbour CityCanterbury High St

ReplacementMayfair Stratton St

ClosuresMayfairWarren St

Q1Q1Q1Q2Q2

Q2

Q1Q2

5

APPENDIX Interim Results 201920 - November 2019

Retail margin

Retail sales (inc VAT inc fuel)(exc VAT inc fuel)

Retail underlying EBITDAR1

Retail underlying EBITDAR margin 2

at constant fuel pricesRetail underlying operating profit3

Retail underlying operating margin 4

at constant fuel prices

1656714808

10677272

4373030

1661214856

11147575

4873333

030342

30 bps28 bps10333 bps32 bps

1 Retail underlying operating profit before net rental income of pound6 million and underlying depreciation and amortisation of pound636 million2 Retail underlying EBITDAR divided by underlying retail sales excluding VAT3 Retail underlying earnings before interest tax and Sainsburyrsquos underlying share of post-tax profit from joint ventures4 Retail underlying operating profit divided by underlying retail sales excluding VAT

poundm H1201920

H1201819

Change

6

APPENDIX Interim Results 201920 - November 2019

H1201920

H1201819

Group retail

Return on capital employed 1

Net debt to EBITDAR (times)23

Fixed charge cover (times)2

Underlying tax rate Core retail capex sales5

713126

26515

743326

25715

poundm

1 ROCE Return is defined as a 52 week rolling underlying profit before interest and tax Capital employed is defined as group net assets2 Net debt of pound6778 million includes lease obligations under IFRS 16 and perpetual securities treated as debt divided by Group underlying EBITDAR of pound2171 million calculated for a 52-week period to 21 September 20193 Group underlying EBITDAR divided by rent (both capital and interest) and net finance costs where interest on perpetual securities is treated as an underlying finance costs4 52 weeks to 22nd September 2018 is not available due to the implementation of IFRS 16 Comparatives therefore reflect the 52 weeks to 9th March 20195 Includes retail sales inc vat inc fuel

4

4

7

APPENDIX Interim Results 201920 - November 2019

Plc Board

Kevin OrsquoByrneChief Financial Officer

Mike Coupe Group Chief Executive

Dame Susan Rice Senior Independent Director

Matt BrittinNon-Executive Director

Jo HarlowNon-Executive Director

Brian CassinNon-Executive Director

David KeensNon-Executive Director

Jean Tomlin Non-Executive Director

Martin Scicluna Chairman

8

APPENDIX Interim Results 201920 - November 2019

Plc Board

Mike Coupe Group Chief Executive Officer

Skills and experienceAppointed Group Chief Executive Officer on 9 July 2014 Mike has been a member of the Operating Board since October 2004 Mike has vast retail industry experience in trading strategy marketing digital and online as well as multi-site store experience He joined Sainsburyrsquos from Big Food Group where he was a board director of Big Food Group PLC and Managing Director of Iceland Food Stores He previously worked for both Asda and Tesco PLC where he served in a variety of senior management roles

Date of appointment 1 August 2007Mike has served as an Executive Director since 1 August 2007 and as Chief Executive Officer since 9 July 2014

Committee membershipCorporate Responsibility and Sustainability Committee

Kevin OrsquoByrne Chief Financial Officer

Skills and experienceKevin brings to the Board a wealth of retail and finance experience Kevin was previously Chief Executive Officer of Poundland Group Limited until December 2016 and held executive roles at Kingfisher plc from 2008 to 2015 including Divisional Director UK China and Turkey Chief Executive Officer of BampQ UK amp Ireland and Group Finance Director He was previously Group Finance Director of Dixons Retail plc and European Finance Director of Quaker Oats He was a Non-Executive Director of Land Securities Group PLC from 2008 to September 2017 where he was Chairman of the Audit Committee and Senior Independent Director

Date of appointment 9 January 2017

Other current rolesNon-Executive Director of Greene King plc

Skills and experienceMartin brings a breadth of experience and leadership in both executive and non-executive roles His previous roles include positions as the Chairman of Great Portland Estates plc Senior Independent Director and Chair of the Audit Committee of Worldpay Inc and Non-Executive Director and Chair of the Audit Committee of Lloyds Banking Group plc He was a partner at Deloitte LLP for 26 years serving as Chairman from 1995 to 2007 where his clients included Dixons WH Smith Alliance Unichem and Cadburyrsquos

Other current rolesChairman of RSA Insurance Group plc

Martin Scicluna Chairman

Date of appointment 1 November 2018 Martin joined the Board as Chairman Designate and Non-Executive Director on 1 November 2018 He was appointed as Chairman of the Board on 10 March 2019

Committee membershipChair of the Nomination Committee

Dame Susan Rice Senior Independent Director

Skills and experienceSusan has extensive experience as a Non-Executive Director as well as in retail banking financial services leadership and sustainability Her career in retail bankingis particularly relevant to our ownership ofSainsburyrsquos Bank Previously Susan was a member of the First Ministerrsquos Council of Economic Advisors Managing Director of Lloyds Banking Group Scotland and was previously Chief Executive and then Chairman of Lloyds TSB Scotland plc She has also held a range of other non-executive directorships including at the Bank of England and SSE plc

Committee membershipChair of the Remuneration Committee and a member of the Nomination Committee

Date of appointment 1 June 2013

Other current rolesChair of Scottish Water and Business Stream Chair of the Scottish Fiscal Commission Non-Executive Director of the North American Income Trust C Hoare and Co and Senior Independent Director of the North American Income Trust

9

Other current rolesNon-Executive Director and Chairman of the Audit Committee of Centrica plc

APPENDIX Interim Results 201920 - November 2019

Plc Board

Jean Tomlin Non-Executive Director

Skills and experienceJean has extensive experience and breadth of skills in human resources and corporate responsibility Jean was formerly Director of HR Workforce and Accreditation for The London OrganisingCommittee of the Olympic and Paralympic Games where she set the strategic direction to ensure the mobilisation of the combined 200000-strong workforce including paid staff volunteers and contractors which represented the recruitment and mobilisation of the largest peacetime workforce and set the industry standard for volunteering with the highly acclaimed Games She was previously Group HR Director at Marks and Spencer Group Plc HR Director and founder member of Egg plc and Sales amp Operations Director of Prudential Direct

Date of appointment 1 January 2013

Committee membershipAudit Committee Corporate Responsibility and Sustainability Committee and Nomination Committee

David Keens Non-Executive Director

Skills and experienceDavid has extensive retail experience and knowledge of consumer facing businesses together with his core skills in finance David was formerly Group Finance Director of next plc from 1991 to 2015 and their Group Treasurer from 1986 to 1991 Previous management experience includes nine years in the UK and overseas operations of multinational food manufacturer Nabisco and prior to that seven years in the accountancy profession

Date of appointment 29 April 2015

Committee membershipChair of the Audit Committee and a member of the Nomination Committee

Other current rolesIndependent Board member of Capri Holdings Limited Non-Executive Director of Hakluyt and Chief Executive Officer of Chanzo Limited

Other current rolesNon-Executive Director Senior Independent Director and Chair of the Audit Committee of Auto Trader Group plc

Matt BrittinNon-Executive Director

Skills and experienceMatt has extensive experience of running a high profile fast moving innovative digital business Since 2015 he has been responsible for Googlersquos business and operations in Europe the Middle East and Africa and hersquos been in leadership roles at Google since 2007 Prior to that Matt spent much of his career in media and marketing with particular interests in strategy commercial development and sales performance This included commercial and digital leadership roles in UK media

Date of appointment 27 January 2011

Committee membershipNomination Committee and Remuneration Committee

Other current rolesGooglersquos President ndash Europe Middle East and Africa and Director of The Media Trust

Brian Cassin Non-Executive Director

Skills and experienceBrian brings present day experience of running a FTSE40 group and of big data and analytics ndash topics of key importance to Sainsburyrsquos Brian joined Experian plc as Chief Financial Officer in April 2012 a post he held until his appointment as Chief Executive Officer in July 2014 Prior to this Brian spent his career in investment banking at Greenhill amp Co where he was Managing Director and Partner Brian has also held various roles at Baring Brothers International and at the London Stock Exchange

Date of appointment 1 April 2016

Committee membershipAudit Committee and Nomination Committee

Other current rolesChief Executive Officer of Experian plc

10

APPENDIX Interim Results 201920 - November 2019

Plc Board

Jo Harlow Non-Executive Director

Skills and experienceJo brings a wealth of experience in consumer-facing businesses and in the telecoms and technology industry bothin the UK and internationally Jo spent 12 years in a variety of senior management roles with Nokia and Microsoft Prior to this she spent eight years at PampG and 11 years at Reebok in senior sales and marketing positions in both Europe and the US

Date of appointment 11 September 2017

Committee membershipChair of the Corporate Responsibility and Sustainability Committee and member of the Nomination Committee and Remuneration Committee

Life PresidentLord Sainsbury of Preston Candover KG

Other current rolesNon-Executive Director of InterContinental Hotels plc Non-Executive Director of Halmaplc and Member of the Supervisory Board of Ceconomy AG

11

APPENDIX Interim Results 201920 - November 2019

Operating Board

Mike Coupe Group Chief Executive

Tim FallowfieldCompany Secretary amp Corporate Services Director

Kevin OrsquoByrne Chief Financial Officer

Jim BrownChief Executive Officer of Sainsburyrsquos Bank

Paul Mills-HicksFood Commercial Director

Angie RisleyGroup HR Director

Phil JordanGroup Chief InformationOfficer

Simon RobertsRetail and Operations Director

Clo MoriartyGroup Chief Digital Officer

12

APPENDIX Interim Results 201920 - November 2019

Operating Board

Mike Coupe Group Chief ExecutiveSee Appendix page 9

Kevin OrsquoByrneChief Financial OfficerSee Appendix page 9

Tim FallowfieldCompany Secretary amp Corporate Services Director

Date of appointment September 2004

Skills and experienceTim joined Sainsburyrsquos in 2001 as Company Secretary and joined the Operating Board in September 2004 In addition to his role as Company Secretary Tim is responsible for the Corporate Services Division comprising Legal Services Data Governance Safety Shareholder Services Insurance and Central Security He chairs the Group Safety Committee and the Data Governance Committee Tim joined Sainsburyrsquos from Exelplc the global logistics company now part of DHL where he was Company Secretary and General Counsel He began his career at the international law firm Clifford Chance and is a qualified solicitor Tim is Chairman of the Disability Confident Business Leaders Group which works with Government in shaping the disability employment agenda and in raising awareness of the benefits of employing disabled people

Jim BrownCEO of Sainsburyrsquos Bank

Skills and experienceJim joined Sainsburyrsquos Bank as CEO in June 2019 and is also a member of the Sainsburyrsquos Group Operating Board He has held a number of senior international Financial Services roles - most recently for RBS in the UK as CEO of Williams and Glyn and prior to that CEO of Ulster Bank in Northern Ireland and the Republic of Ireland Before moving to Ireland he was based in Hong Kong and was CEO Retail and Commercial Banking Asia and the Middle East for RBS and ABN AMRO He has also been a member of the RBS Group Management Committee ABN AMRO Executive Group ABN AMRO Global Consumer Leadership Team and the RBSBank of China Joint Steering Committee Earlier in his career he held a number of senior executive roles for Citibank in Asia and Australia and New Zealand Jim has also held various Board positions including at Ulster Bank Saudi Hollandi Bank The Royal Bank of Scotland (China) Co Ltd and RBS (Pakistan) Ltd He is also a past President of the Institute of Banking in Ireland He is currently a Certified Bank Director

Date of appointment August 2019

Paul Mills-HicksFood Commercial Director

Skills and experiencePaul joined the Operating Board in May 2014 as Food Commercial Director having spent over ten years at Sainsburyrsquos He was closely involved in the formation and execution of the lsquoMaking Sainsburyrsquos Great Againrsquo strategy Following this he held a variety of roles in commercial strategy and finance most recently as Business Unit Director for Grocery Prior to Sainsburyrsquos Paul was European Controller at Marks and Spencer Group PLC and a Director at UBS Warburg

Date of appointment May 2014

13

APPENDIX Interim Results 201920 - November 2019

Operating Board

Angie RisleyGroup HR Director

Skills and experienceAngie was appointed Group HR Director and a member of the Operating Board in January 2013 with responsibility for human resources Angie is also a Director of Sainsburyrsquos Bank plc Angie was most recently Non-Executive Director and Chairman of the Remuneration Committee of Serco plc and prior to this was Group HR Director of Lloyds Banking Group and an Executive Director of Whitbread PLC with responsibility for HR and Corporate Social Responsibility Angie is currently Non-Executive Director and Chair of the Remuneration Committee at Smith amp Nephew plc

Date of appointment January 2013

Phil JordanGroup Chief Information Officer

Skills and experiencePhil joined the Board in January 2018 and has brought a fresh globalperspective on technology to the Operating Board in addition to a wealth of experience in digital data and business transformation Prior to joining Sainsburyrsquos Phil had a long and successful track record in telecommunications Most recently he was Global Chief Information Officer at Telefonica overseeing Digital Transformation and Information Technology and prior to that was Chief Information Officer for Vodafone UKIreland Phil has worked as a Non-Executive Advisor on Technology in the Investment amp Retail Banking sector and is currently a Non-Executive Director of TalkTalk Telecom Group PLC and chairs its Cyber-Security Committee

Date of appointment January 2018

Simon RobertsRetail and Operations Director

Skills and experienceSimon joined Sainsburyrsquos and the Operating Board in July 2017 as Central Retail amp Operations Director responsible for Stores Central operation and Logistics In his previous role he was Executive Vice President of Walgreens Boots Alliance and President of Boots with responsibility for commercial and retail operations across the UK and Ireland Prior to Boots Simon was at Marks and Spencer Group PLC where he held operational and customer leadership roles across stores divisions and central operations Simon is also the Non-Executive Chairman at the Institute ofCustomer Service

Date of appointment July 2017

Clodagh MoriartyGroup Chief Digital Officer

Skills and experienceClodagh was appointed Group Chief Digital Officer in June 2018 Clodagh leads the delivery of a consistent and first-rate digital experience for customers across Sainsburyrsquos Argos and Sainsburyrsquos BankClodagh joined Sainsburyrsquos in 2010 from Bain amp Co management consultants where she had gained experience working on a broad range of projects across multiple sectors and countries Following two years as Head of Strategy at Sainsburyrsquosshe moved into Food Commercial as Category Manager for Meal Solutions and then became Head of Online Trading spanning Food General Merchandise and Clothing before being promoted to Director of Online in 2016 In this role Clodagh was instrumental in driving innovation within Groceries Online and launching new initiatives including SmartShop and Chop Chop

Date of appointment June 2018

14

APPENDIX Interim Results 201920 - November 2019

Supplementary financial details

3 Financial calendarQ3 trading statement(15 weeks to 4 January 2020)

Preliminary results(52 weeks to 7 March 2020)

8 January 2020

30 April 2020

1 Weighted average number of shares

The interim dividend datesOrdinary shares

Ex-dividend 14 November 2019Record 15 November 2019Payment 20 December 2019

H1 201920 22074m (24613m diluted)

H1 201819 21959m (24646m diluted) InterimFinalTotal

2 Dividend

201920

33p 31p79p

110p

201819

15

APPENDIX Interim Results 201920 - November 2019

Contacts

24

James CollinsHead of Investor RelationsTel + 44 (0) 20 7695 7112JamesCollinssainsburyscouk

Susie LynskeyInvestor Relations ManagerTel + 44 (0) 20 7695 0889SusieLynskeysainsburyscouk

Glyn DaviesInvestor Relations AssistantTel + 44 (0) 20 7695 0259GlynDaviessainsburyscouk

wwwj-sainsburycoukJ Sainsbury plc 33 Holborn London EC1N 2HT

Irene GalvanInvestor Relations AnalystTel + 44 (0) 20 7695 2762IreneGalvansainsburyscouk

  • Slide Number 1
  • Slide Number 2
  • Financial overview
  • Group performance overview
  • Retail sales
  • Sales performance versus market
  • Financial services
  • Financial services
  • Items excluded from underlying results
  • Retail capital expenditure
  • Pensions
  • Retail free cash flow
  • Balance sheet targets
  • Summary and Outlook
  • Slide Number 15
  • Key industry challenges
  • We will help our customers live well for less
  • Our strategy
  • Slide Number 19
  • Value brand investment
  • Lower prices on key volume lines
  • We continue to be less dependent on promotions
  • Improved grocery value
  • Slide Number 24
  • Category tier performance
  • Premium private label
  • Distinctive brands
  • Beauty Rollout
  • Our values make us different
  • Argos category and range focus
  • Clothing
  • Slide Number 32
  • Channels Supermarkets
  • Store investments driving customer satisfaction
  • Channels Convenience
  • Channels Groceries Online
  • Channels Argos
  • Slide Number 38
  • Product Quality Framework helps us fund investment
  • PQF cereals case study
  • BAU savings to offset cost inflation
  • Strategic cost transformation 5 year plan
  • Slide Number 43
  • Financial Services Priorities
  • Financial Services reshaping the portfolio
  • Financial Services key targets
  • Nectar
  • Slide Number 48
  • Digital
  • We will help our customers live well for less
  • Slide Number 51
  • Slide Number 52
  • Guidance for 201920
  • Retail sales
  • Sainsburyrsquos sales area and store numbers
  • Sainsburyrsquos store estate
  • Sainsburyrsquos investment programme
  • Retail margin
  • Group retail
  • Plc Board
  • Plc Board
  • Plc Board
  • Plc Board
  • Operating Board
  • Operating Board
  • Operating Board
  • Supplementary financial details
  • Contacts
Column1 201819
Grocery 19
GM 7
Clothing 1
To resize chart data range drag lower right corner of range
Grocery
GM
Clothing
Page 25: Interim Results 17/18 - Sainsbury's/media/Files/S... · 3 Interim Results 2019/20 - November 2019. Financial overview • First period reporting on an inc. IFRS 16 basis - Material

25 Interim Results 201920 - November 2019

Offer distinctive products and new

categories

2

Category tier performance

YoY value share change by tier

12 weeks to September 2019

-03

01

-01

-18

52 weeks to March 2019

Branded

PremiumOwn Brand

Branded

StandardOwn Brand

EconomyOwn Brand

02

-08

-04

00PremiumOwn Brand

StandardOwn Brand

EconomyOwn Brand

Source Nielsen Panel Total FMCG Market Universe Total outlets 52wks data to 9 March 2019 and 12wks data to 21 Sept 2019

26 Interim Results 201920 - November 2019

Offer distinctive products and new

categories

2

Premium private label

Taste the Difference re-launch

bull Over 350 products new repackaged or reformulated

bull Premium ready meals growth now outperforming the market

41

25 2419

Sainsburys Morrisons Tesco Asda

Premium Own Label volume share

Source Nielsen Panel Total FMCG 28 weeks data to 21 September 2019 Premium Own Label share of sales by retailer

27 Interim Results 201920 - November 2019

Offer distinctive products and new

categories

2

Distinctive brands

bull 57 of customers have bought Distinctive Brands since launch

bull On track for pound100m incremental sales

bull 37 new brands in H1 across Fresh and Grocery

bull lsquoTaste of the Futurersquo bays launched in 70 stores- 67 incremental sales

Leon

bull 3 year exclusive partnership

bull 14 products launched

28 Interim Results 201920 - November 2019

Offer distinctive products and new

categories

2

Beauty Rollout

bull Now rolled out to over 60 stores- Sales up over 40

bull Customer numbers up 7

bull Spend per customer up 25

bull Beauty range doubled 1200 additional lines

bull Double digit growth differential against the market

29 Interim Results 201920 - November 2019

Offer distinctive products and new

categories

2

Our values make us different

bull Committed to reduce plastic packaging by 50 by 2025

bull First retailer to remove single use plastic produce and bakery bags from our stores

- Launching reusable bags in fruit and veg aisles

bull Investing in our loose produce offer

bull Removed black plastic trays from ready meals

bull Fresh water stands in cafeacutes for customers to refill bottles

UKrsquos first major retailer to make significant commitment to reduce plastic

30 Interim Results 201920 - November 2019

Offer distinctive products and new

categories

2

Argos category and range focus

bull Availability improvement- Argos master range reduced by c30 over 3 years- Eliminating duplication removing low value items- Better availability of key lines in store

bull Rebalancing into higher margin categories- Gaining share in Furniture1

- Higher quality lines introduced - Increase in weekend delivery slots - Changing customer perceptions

1 GfK Markets 6 months ended 31st August 2019

31 Interim Results 201920 - November 2019

Offer distinctive products and new

categories

2

Clothing

bull Strong market share gains

bull Tu online- Sales +52 - 800000+ new customers +31 YoY

bull Margin rate improvement- Better buying and markdown management

bull lsquoWork Itrsquo campaign - New seasonal high quality value-led work wear ranges

32 Interim Results 201920 - November 2019

Make shopping

convenient supported by great service

3

33 Interim Results 201920 - November 2019

Make shopping

convenient supported by great service

3

Channels Supermarkets

Investing in stores

bull Over 870000 sq ft space repurposed since FY 201415

bull Tailored targeted investment

bull Significant step-up in 201920- Investing in 450+ supermarkets- 172 delivered in H1

1617 1718 1819

Supermarkets Trading intensity1

1 Supermarkets inc GMampC and Argos stores in Sainsburyrsquos

34 Interim Results 201920 - November 2019

Make shopping

convenient supported by great service

3

Store investments driving customer satisfaction

Source Lettuce Know in-store programme Supermarkets only 4 weeks to 121019 YOY

Checkoutexperience

Smartshopbull 200+ handset stores

- average sales participation c15- best stores gt25

bull 160+ app-only (hybrid) stores

Self checkoutsbull 2600+ upgrades bull 10 improvement in speed

Availability of products

Connected colleaguesbull Technology driving efficiency

and availabilitybull Replenishment + stock apps

Core investment

Store fabric upgradesbull 70 stores in H1bull 250 by year end

Ease of Checkout Speed of Checkout

4861

26Availability of products

Overall satisfaction in core investment stores

14

35 Interim Results 201920 - November 2019

Make shopping

convenient supported by great service

3

Channels Convenience

bull 2 year capital light programme resetting range space and pricing

- 158 stores reset in H1- On track to deliver 200 in FY1920- Around 15 SKUs standard to each store

bull Upgraded Self Checkouts in 69 Convenience stores- Improved customer satisfaction - Ease of checkout up 72 YoY- Speed of checkout up 62 YoY

2nd

5th

Value for Money Spent1

1 Lettuce Know Competitor Benchmarking Survey Convenience July 2019 vs Feb 20192 Lettuce Know in-store survey Week 31 201920 Lettuce Know

Sources

Knowledge of colleagues

Speed of checkout

Friendliness of colleagues

Ease of checkout

Availability of colleagues

Customer satisfaction (total)

Q2 1819 Q4 1819 Q1 1920 Q2 1920Q3 18193 Lettuce Know Q2 1920

Improved perceptions vs competitors

Strong and improving customer satisfaction3

2nd

3rd

Variety of Items1

36 Interim Results 201920 - November 2019

Make shopping

convenient supported by great service

3

Channels Groceries Online

bull Sales growth 7

bull Same day delivery now covers nearly 60 of UK households

bull Groceries Online app accounts for over 20 of orders

bull Extended delivery slots

bull Bagless deliveries

500

600

700

800

900

H1201516

H1201617

H1201718

H1201819

H1201920

70

80

7269

70

Sales and YOY growth ratespoundm

37 Interim Results 201920 - November 2019

Make shopping

convenient supported by great service

3

Channels Argos

Strong Fast Track growth

bull Fast Track collection growth 14 YoY

bull Fast Track delivery growth 5 YoY

166

660

657

216

Old formatsDigital Stores

H1 201920

AtAcquisition

Digital store investments

bull 176 Digital conversions and 15 full store refreshes in H1

bull Majority of remaining stores to be converted to digital in H2

bull Pay Browse in 362 stores versus 162 at year end

0

20

40

60

80

100

Walk-in Check and Reserve Home DeliveryFast Track Click amp Collect Fast Track Home Delivery

0

20

40

60

80

100 Fast track15

201617 H1 201920

Fast track24

Walk-in43

Walk-in36

38 Interim Results 201920 - November 2019

Drive efficiency

to invest in the customer

offer

4

39 Interim Results 201920 - November 2019

Drive efficiency

to invest in the customer

offer

4

Product Quality Framework helps us fund investment

PQF activity to date covers

49of food volume

Improved Value Indexmore competitive

More distinctive range more reason to shop at Sainsburyrsquos

Reduced SKU countoperational efficiencies

Cash gross profit +35

Increased salesvolume intensityoperational efficiencies

40 Interim Results 201920 - November 2019

Drive efficiency

to invest in the customer

offer

4

PQF cereals case study

Improved Value Index gt100bpsmore competitive

More distinctive rangemore reason to shop at Sainsburyrsquos

Reduced SKU count -20operational efficiencies

Higher cash gross profit +2 YOY

Volumes +8 operational efficiencies

41 Interim Results 201920 - November 2019

Drive efficiency

to invest in the customer

offer

4

BAU savings to offset cost inflation

Manages inflationary pressures

BAU savingsH1 201920

Procurement GNFR

Retail Technology Efficiencies

Retail HRRetail

management structures

Shrink Reduction

42 Interim Results 201920 - November 2019

Drive efficiency

to invest in the customer

offer

4

Strategic cost transformation 5 year plan

Converge Tackle fixed cost

End to end reviews

Retail Operations Marketing and Commercial Operations

Other central support

Logistics and Supply Chain

Project A

Project C

Project D

Shared Services BPO

Property strategy

Project BGNFR procurement

Capital prioritisation

Technology Digital and Corporate Services

pound250-pound350m

pound150-pound250m

pound400-pound600mExecution underway In planning Opportunities identified

pound5bn addressable cost base

43 Interim Results 201920 - November 2019

Grow connected

services

5

44 Interim Results 201920 - November 2019

Grow connected

services

5

Financial Services Priorities

To be the provider of financial services for loyal Sainsburyrsquos and Argos customers

An agile capital and cost efficient provider of simple mobile-led financial services

Vision

Objective

Priorities Reshape Simplify Strengthen

45 Interim Results 201920 - November 2019

Grow connected

services

5

Current Customer Base

Customer Credit Risk Balance Sheet Earnings

Argos Storecards 22m Prime Near Prime

Credit Cards 09m Prime

Personal Loans 05m Prime

Mortgages 9K Exit

Total Lending

Deposits 03m

Insurances 05m Very Low Risk

Travel Money 266 Sites

ATMs 1890

Financial Services reshaping the portfolio

46 Interim Results 201920 - November 2019

Grow connected

services

5

Increase connectivity and value for Group

Stop mortgage acquisition review back book options

No capital input from the Group from now1

Costincome c503 within 5 years

Double UPBT double digit ROCE within 5 years

Upstream cash within 5 years2

Financial Services key targets

Transform the cost base

Improve returns

Financial services cash generative

Reduce risk profile to Group

Stop putting cash in to Financial Services

2

4

6

3

1

5

Focus on Sainsburyrsquos customer base

1 Subject to regulatory changes requirements2 Subject to regulatory approval3 On a Group contribution basis

47 Interim Results 201920 - November 2019

Grow connected

services

5

Nectar

bull Biggest loyalty programme in the UK

bull Over 18 million collectors

bull Most recognised loyalty brand in the UK

bull Launch of Nectar digital- 21 million app users- Increase in overall Nectar participation- Increased levels of personalisation- 138000 new Nectar customers- 1 app on launch weekend

bull Coalition strengthened with addition of Esso in June 2019

48 Interim Results 201920 - November 2019

Provide a seamless customer

experience

6

49 Interim Results 201920 - November 2019

Provide a seamless customer

experience

6

Digital

bull Groceries Online sales penetration of 8- App accounts for over 20 of orders

bull 21 million digital Nectar app users

bull 14 million Argos Financial Services app downloads

bull Smartshop rollout in over 350 stores

Groceries online

Chop Chop

SmartShop

Universaldiscovery

Seamlessfinancialservices

Singlebasket

50 Interim Results 201920 - November 2019

We will help our customers live well for less

Confident in the core Integrated customer offer

One multi brand multi channel business

Strong cash generation supporting investment dividend and allowing deleverage

Financial flexibility and resilience

Sustainable cost reduction covering cost inflation and funding investment in our competitive offer

QampA

APPENDIX Interim Results 201920 - November 2019

Appendices

APPENDIX Interim Results 201920 - November 2019

Guidance for 201920

1

Spacebull Expect to open 2 new Sainsburyrsquos supermarkets and up to 15 convenience storesbull Expect to open around 25 Argos stores in Sainsburyrsquos (of which 11 are

relocations) resulting in around 305 Argos stores in supermarketsbull Expect to close 2 supermarkets around 25 convenience stores and around 20

Argos stores in FY201920 as part of announced property closure programme of 10-15 supermarkets 30-40 convenience stores and 60-70 Argos stores

Financial Servicesbull Financial services underlying operating profit expected to be cpound45m including a

cpound10m benefit as a result of a change in transfer pricing between Argos and Argos Financial Services

bull Financial Services non-underlying costs are expected to be around pound30mbull No further capital injections into the Bank are expected following pound35m in H1 201920

Depreciation and amortisationbull Expect underlying retail depreciation and amortisation of around pound12bn

including cpound500m right of use asset depreciation

CostsOperating cost inflationbull Cost inflation between 2 and 3Cost savingsbull Continue to deliver cost savings to at least offset the impact of cost inflation

Finance costsbull Net finance costs of around pound405m including pound320m lease interest in

201920 following the introduction of IFRS 16

One-off itemsbull In 201920 cash outflows as a result of items excluded from

underlying results should not exceed pound100mbull Property strategy programme one-off costs expected to be

pound230m-pound270m of which cash costs are pound30-40m

Dividendbull Sainsburyrsquos plans to change the full year dividend policy to 19x cover by

underlying earnings (versus 20x previously) to offset the dilutive (non cash) impact of IFRS 16 on underlying earnings

Capital expenditurebull Retail capital expenditure to be around pound550mbull Retail capital expenditure is expected to be around pound550m-pound600m per

annum over the medium term

Net debtbull Net debt before fair value movements on derivatives to reduce by at

least pound300m

Tax ratebull Underlying tax rate to be between 25 and 26

APPENDIX Interim Results 201920 - November 2019

Retail sales

1 Sales including VAT excluding fuel

LFL sales growth1

(10)

Sales from net new space1

04

Total sales growth1

(06)

Supermarkets2

(07)

Convenience20

Groceries Online

70

Channels

(01)(25)

(12)

2 Supermarket sales include Argos SiS sales FY 1819 16

pound139bn

pound103bnGrocery

pound30bnGeneralMerchandise

pound488mClothing

2

Chart1

201819
194
66
1

Sheet1

APPENDIX Interim Results 201920 - November 2019

Sainsburyrsquos sales area and store numbersAs at 21 September 2019

Opening figures 201920New storesClosuresReplacement storesExtensionsRefurbishments downsizesClosing figures H1 201920

Area(lsquo000 sq ft) Number

21210 -

(20)--

(17)21173

608 -(1)---

607

Supermarkets Convenience

Opening figures 201920New storesClosuresReplacement storesExtensionsRefurbishments downsizesClosing figures H1 201920

Area(lsquo000 sq ft) Number

1934 12

(19)2 --

1929

820 5

(2)1 --

824

Area(lsquo000 sq ft) Number

Total

Opening figures 201920New storesClosuresReplacement storesExtensionsRefurbishments downsizesClosing figures H1 201920

23144 12

(39)2 -

(17)23102

1428 5

(3)1 --

1431

3

APPENDIX Interim Results 201920 - November 2019

Sainsburyrsquos store estateAs at 21 September 2019

Sq ftsales area

82446

870

40001 to60000

20001 to40000

10000 to20000

Under10000 Total

Over60000

0122122

0197197

0175175

06767

824607

1431

Argos storesArgos in SainsburyrsquosArgos in HomebaseOtherArgos total store numbers

Habitat1

Collection points

594281

8-

883

16317

As at21 Sept 2019

Disposalsclosures

Newstores

As at9 March 2019

17--8

-1

(7)-

(2)-

(9)

-(36)

588288

6-

88216

282

ConvenienceSupermarketsTotal stores

Number of stores

Sq ftsales area

1929350

2279

40001 to60000

20001 to40000

10000 to20000

Under10000 Total

Over60000

-18441844

-58185818

-85018501

-46604660

19292117323102

ConvenienceSupermarketsTotal stores

Space by store size (lsquo000 sq ft)

Argos and Habitat store numbers

1 5 Habitat stores 11 Habitat stores in Sainsburys

4

APPENDIX Interim Results 201920 - November 2019

ClosureBitterne West

Sainsburyrsquos investment programme201920

Q1

Supermarkets ConvenienceNew storesMilton Keynes Brooklands District CentBromley High StLeeds Wike Ridge LaneSalford Harbour CityCanterbury High St

ReplacementMayfair Stratton St

ClosuresMayfairWarren St

Q1Q1Q1Q2Q2

Q2

Q1Q2

5

APPENDIX Interim Results 201920 - November 2019

Retail margin

Retail sales (inc VAT inc fuel)(exc VAT inc fuel)

Retail underlying EBITDAR1

Retail underlying EBITDAR margin 2

at constant fuel pricesRetail underlying operating profit3

Retail underlying operating margin 4

at constant fuel prices

1656714808

10677272

4373030

1661214856

11147575

4873333

030342

30 bps28 bps10333 bps32 bps

1 Retail underlying operating profit before net rental income of pound6 million and underlying depreciation and amortisation of pound636 million2 Retail underlying EBITDAR divided by underlying retail sales excluding VAT3 Retail underlying earnings before interest tax and Sainsburyrsquos underlying share of post-tax profit from joint ventures4 Retail underlying operating profit divided by underlying retail sales excluding VAT

poundm H1201920

H1201819

Change

6

APPENDIX Interim Results 201920 - November 2019

H1201920

H1201819

Group retail

Return on capital employed 1

Net debt to EBITDAR (times)23

Fixed charge cover (times)2

Underlying tax rate Core retail capex sales5

713126

26515

743326

25715

poundm

1 ROCE Return is defined as a 52 week rolling underlying profit before interest and tax Capital employed is defined as group net assets2 Net debt of pound6778 million includes lease obligations under IFRS 16 and perpetual securities treated as debt divided by Group underlying EBITDAR of pound2171 million calculated for a 52-week period to 21 September 20193 Group underlying EBITDAR divided by rent (both capital and interest) and net finance costs where interest on perpetual securities is treated as an underlying finance costs4 52 weeks to 22nd September 2018 is not available due to the implementation of IFRS 16 Comparatives therefore reflect the 52 weeks to 9th March 20195 Includes retail sales inc vat inc fuel

4

4

7

APPENDIX Interim Results 201920 - November 2019

Plc Board

Kevin OrsquoByrneChief Financial Officer

Mike Coupe Group Chief Executive

Dame Susan Rice Senior Independent Director

Matt BrittinNon-Executive Director

Jo HarlowNon-Executive Director

Brian CassinNon-Executive Director

David KeensNon-Executive Director

Jean Tomlin Non-Executive Director

Martin Scicluna Chairman

8

APPENDIX Interim Results 201920 - November 2019

Plc Board

Mike Coupe Group Chief Executive Officer

Skills and experienceAppointed Group Chief Executive Officer on 9 July 2014 Mike has been a member of the Operating Board since October 2004 Mike has vast retail industry experience in trading strategy marketing digital and online as well as multi-site store experience He joined Sainsburyrsquos from Big Food Group where he was a board director of Big Food Group PLC and Managing Director of Iceland Food Stores He previously worked for both Asda and Tesco PLC where he served in a variety of senior management roles

Date of appointment 1 August 2007Mike has served as an Executive Director since 1 August 2007 and as Chief Executive Officer since 9 July 2014

Committee membershipCorporate Responsibility and Sustainability Committee

Kevin OrsquoByrne Chief Financial Officer

Skills and experienceKevin brings to the Board a wealth of retail and finance experience Kevin was previously Chief Executive Officer of Poundland Group Limited until December 2016 and held executive roles at Kingfisher plc from 2008 to 2015 including Divisional Director UK China and Turkey Chief Executive Officer of BampQ UK amp Ireland and Group Finance Director He was previously Group Finance Director of Dixons Retail plc and European Finance Director of Quaker Oats He was a Non-Executive Director of Land Securities Group PLC from 2008 to September 2017 where he was Chairman of the Audit Committee and Senior Independent Director

Date of appointment 9 January 2017

Other current rolesNon-Executive Director of Greene King plc

Skills and experienceMartin brings a breadth of experience and leadership in both executive and non-executive roles His previous roles include positions as the Chairman of Great Portland Estates plc Senior Independent Director and Chair of the Audit Committee of Worldpay Inc and Non-Executive Director and Chair of the Audit Committee of Lloyds Banking Group plc He was a partner at Deloitte LLP for 26 years serving as Chairman from 1995 to 2007 where his clients included Dixons WH Smith Alliance Unichem and Cadburyrsquos

Other current rolesChairman of RSA Insurance Group plc

Martin Scicluna Chairman

Date of appointment 1 November 2018 Martin joined the Board as Chairman Designate and Non-Executive Director on 1 November 2018 He was appointed as Chairman of the Board on 10 March 2019

Committee membershipChair of the Nomination Committee

Dame Susan Rice Senior Independent Director

Skills and experienceSusan has extensive experience as a Non-Executive Director as well as in retail banking financial services leadership and sustainability Her career in retail bankingis particularly relevant to our ownership ofSainsburyrsquos Bank Previously Susan was a member of the First Ministerrsquos Council of Economic Advisors Managing Director of Lloyds Banking Group Scotland and was previously Chief Executive and then Chairman of Lloyds TSB Scotland plc She has also held a range of other non-executive directorships including at the Bank of England and SSE plc

Committee membershipChair of the Remuneration Committee and a member of the Nomination Committee

Date of appointment 1 June 2013

Other current rolesChair of Scottish Water and Business Stream Chair of the Scottish Fiscal Commission Non-Executive Director of the North American Income Trust C Hoare and Co and Senior Independent Director of the North American Income Trust

9

Other current rolesNon-Executive Director and Chairman of the Audit Committee of Centrica plc

APPENDIX Interim Results 201920 - November 2019

Plc Board

Jean Tomlin Non-Executive Director

Skills and experienceJean has extensive experience and breadth of skills in human resources and corporate responsibility Jean was formerly Director of HR Workforce and Accreditation for The London OrganisingCommittee of the Olympic and Paralympic Games where she set the strategic direction to ensure the mobilisation of the combined 200000-strong workforce including paid staff volunteers and contractors which represented the recruitment and mobilisation of the largest peacetime workforce and set the industry standard for volunteering with the highly acclaimed Games She was previously Group HR Director at Marks and Spencer Group Plc HR Director and founder member of Egg plc and Sales amp Operations Director of Prudential Direct

Date of appointment 1 January 2013

Committee membershipAudit Committee Corporate Responsibility and Sustainability Committee and Nomination Committee

David Keens Non-Executive Director

Skills and experienceDavid has extensive retail experience and knowledge of consumer facing businesses together with his core skills in finance David was formerly Group Finance Director of next plc from 1991 to 2015 and their Group Treasurer from 1986 to 1991 Previous management experience includes nine years in the UK and overseas operations of multinational food manufacturer Nabisco and prior to that seven years in the accountancy profession

Date of appointment 29 April 2015

Committee membershipChair of the Audit Committee and a member of the Nomination Committee

Other current rolesIndependent Board member of Capri Holdings Limited Non-Executive Director of Hakluyt and Chief Executive Officer of Chanzo Limited

Other current rolesNon-Executive Director Senior Independent Director and Chair of the Audit Committee of Auto Trader Group plc

Matt BrittinNon-Executive Director

Skills and experienceMatt has extensive experience of running a high profile fast moving innovative digital business Since 2015 he has been responsible for Googlersquos business and operations in Europe the Middle East and Africa and hersquos been in leadership roles at Google since 2007 Prior to that Matt spent much of his career in media and marketing with particular interests in strategy commercial development and sales performance This included commercial and digital leadership roles in UK media

Date of appointment 27 January 2011

Committee membershipNomination Committee and Remuneration Committee

Other current rolesGooglersquos President ndash Europe Middle East and Africa and Director of The Media Trust

Brian Cassin Non-Executive Director

Skills and experienceBrian brings present day experience of running a FTSE40 group and of big data and analytics ndash topics of key importance to Sainsburyrsquos Brian joined Experian plc as Chief Financial Officer in April 2012 a post he held until his appointment as Chief Executive Officer in July 2014 Prior to this Brian spent his career in investment banking at Greenhill amp Co where he was Managing Director and Partner Brian has also held various roles at Baring Brothers International and at the London Stock Exchange

Date of appointment 1 April 2016

Committee membershipAudit Committee and Nomination Committee

Other current rolesChief Executive Officer of Experian plc

10

APPENDIX Interim Results 201920 - November 2019

Plc Board

Jo Harlow Non-Executive Director

Skills and experienceJo brings a wealth of experience in consumer-facing businesses and in the telecoms and technology industry bothin the UK and internationally Jo spent 12 years in a variety of senior management roles with Nokia and Microsoft Prior to this she spent eight years at PampG and 11 years at Reebok in senior sales and marketing positions in both Europe and the US

Date of appointment 11 September 2017

Committee membershipChair of the Corporate Responsibility and Sustainability Committee and member of the Nomination Committee and Remuneration Committee

Life PresidentLord Sainsbury of Preston Candover KG

Other current rolesNon-Executive Director of InterContinental Hotels plc Non-Executive Director of Halmaplc and Member of the Supervisory Board of Ceconomy AG

11

APPENDIX Interim Results 201920 - November 2019

Operating Board

Mike Coupe Group Chief Executive

Tim FallowfieldCompany Secretary amp Corporate Services Director

Kevin OrsquoByrne Chief Financial Officer

Jim BrownChief Executive Officer of Sainsburyrsquos Bank

Paul Mills-HicksFood Commercial Director

Angie RisleyGroup HR Director

Phil JordanGroup Chief InformationOfficer

Simon RobertsRetail and Operations Director

Clo MoriartyGroup Chief Digital Officer

12

APPENDIX Interim Results 201920 - November 2019

Operating Board

Mike Coupe Group Chief ExecutiveSee Appendix page 9

Kevin OrsquoByrneChief Financial OfficerSee Appendix page 9

Tim FallowfieldCompany Secretary amp Corporate Services Director

Date of appointment September 2004

Skills and experienceTim joined Sainsburyrsquos in 2001 as Company Secretary and joined the Operating Board in September 2004 In addition to his role as Company Secretary Tim is responsible for the Corporate Services Division comprising Legal Services Data Governance Safety Shareholder Services Insurance and Central Security He chairs the Group Safety Committee and the Data Governance Committee Tim joined Sainsburyrsquos from Exelplc the global logistics company now part of DHL where he was Company Secretary and General Counsel He began his career at the international law firm Clifford Chance and is a qualified solicitor Tim is Chairman of the Disability Confident Business Leaders Group which works with Government in shaping the disability employment agenda and in raising awareness of the benefits of employing disabled people

Jim BrownCEO of Sainsburyrsquos Bank

Skills and experienceJim joined Sainsburyrsquos Bank as CEO in June 2019 and is also a member of the Sainsburyrsquos Group Operating Board He has held a number of senior international Financial Services roles - most recently for RBS in the UK as CEO of Williams and Glyn and prior to that CEO of Ulster Bank in Northern Ireland and the Republic of Ireland Before moving to Ireland he was based in Hong Kong and was CEO Retail and Commercial Banking Asia and the Middle East for RBS and ABN AMRO He has also been a member of the RBS Group Management Committee ABN AMRO Executive Group ABN AMRO Global Consumer Leadership Team and the RBSBank of China Joint Steering Committee Earlier in his career he held a number of senior executive roles for Citibank in Asia and Australia and New Zealand Jim has also held various Board positions including at Ulster Bank Saudi Hollandi Bank The Royal Bank of Scotland (China) Co Ltd and RBS (Pakistan) Ltd He is also a past President of the Institute of Banking in Ireland He is currently a Certified Bank Director

Date of appointment August 2019

Paul Mills-HicksFood Commercial Director

Skills and experiencePaul joined the Operating Board in May 2014 as Food Commercial Director having spent over ten years at Sainsburyrsquos He was closely involved in the formation and execution of the lsquoMaking Sainsburyrsquos Great Againrsquo strategy Following this he held a variety of roles in commercial strategy and finance most recently as Business Unit Director for Grocery Prior to Sainsburyrsquos Paul was European Controller at Marks and Spencer Group PLC and a Director at UBS Warburg

Date of appointment May 2014

13

APPENDIX Interim Results 201920 - November 2019

Operating Board

Angie RisleyGroup HR Director

Skills and experienceAngie was appointed Group HR Director and a member of the Operating Board in January 2013 with responsibility for human resources Angie is also a Director of Sainsburyrsquos Bank plc Angie was most recently Non-Executive Director and Chairman of the Remuneration Committee of Serco plc and prior to this was Group HR Director of Lloyds Banking Group and an Executive Director of Whitbread PLC with responsibility for HR and Corporate Social Responsibility Angie is currently Non-Executive Director and Chair of the Remuneration Committee at Smith amp Nephew plc

Date of appointment January 2013

Phil JordanGroup Chief Information Officer

Skills and experiencePhil joined the Board in January 2018 and has brought a fresh globalperspective on technology to the Operating Board in addition to a wealth of experience in digital data and business transformation Prior to joining Sainsburyrsquos Phil had a long and successful track record in telecommunications Most recently he was Global Chief Information Officer at Telefonica overseeing Digital Transformation and Information Technology and prior to that was Chief Information Officer for Vodafone UKIreland Phil has worked as a Non-Executive Advisor on Technology in the Investment amp Retail Banking sector and is currently a Non-Executive Director of TalkTalk Telecom Group PLC and chairs its Cyber-Security Committee

Date of appointment January 2018

Simon RobertsRetail and Operations Director

Skills and experienceSimon joined Sainsburyrsquos and the Operating Board in July 2017 as Central Retail amp Operations Director responsible for Stores Central operation and Logistics In his previous role he was Executive Vice President of Walgreens Boots Alliance and President of Boots with responsibility for commercial and retail operations across the UK and Ireland Prior to Boots Simon was at Marks and Spencer Group PLC where he held operational and customer leadership roles across stores divisions and central operations Simon is also the Non-Executive Chairman at the Institute ofCustomer Service

Date of appointment July 2017

Clodagh MoriartyGroup Chief Digital Officer

Skills and experienceClodagh was appointed Group Chief Digital Officer in June 2018 Clodagh leads the delivery of a consistent and first-rate digital experience for customers across Sainsburyrsquos Argos and Sainsburyrsquos BankClodagh joined Sainsburyrsquos in 2010 from Bain amp Co management consultants where she had gained experience working on a broad range of projects across multiple sectors and countries Following two years as Head of Strategy at Sainsburyrsquosshe moved into Food Commercial as Category Manager for Meal Solutions and then became Head of Online Trading spanning Food General Merchandise and Clothing before being promoted to Director of Online in 2016 In this role Clodagh was instrumental in driving innovation within Groceries Online and launching new initiatives including SmartShop and Chop Chop

Date of appointment June 2018

14

APPENDIX Interim Results 201920 - November 2019

Supplementary financial details

3 Financial calendarQ3 trading statement(15 weeks to 4 January 2020)

Preliminary results(52 weeks to 7 March 2020)

8 January 2020

30 April 2020

1 Weighted average number of shares

The interim dividend datesOrdinary shares

Ex-dividend 14 November 2019Record 15 November 2019Payment 20 December 2019

H1 201920 22074m (24613m diluted)

H1 201819 21959m (24646m diluted) InterimFinalTotal

2 Dividend

201920

33p 31p79p

110p

201819

15

APPENDIX Interim Results 201920 - November 2019

Contacts

24

James CollinsHead of Investor RelationsTel + 44 (0) 20 7695 7112JamesCollinssainsburyscouk

Susie LynskeyInvestor Relations ManagerTel + 44 (0) 20 7695 0889SusieLynskeysainsburyscouk

Glyn DaviesInvestor Relations AssistantTel + 44 (0) 20 7695 0259GlynDaviessainsburyscouk

wwwj-sainsburycoukJ Sainsbury plc 33 Holborn London EC1N 2HT

Irene GalvanInvestor Relations AnalystTel + 44 (0) 20 7695 2762IreneGalvansainsburyscouk

  • Slide Number 1
  • Slide Number 2
  • Financial overview
  • Group performance overview
  • Retail sales
  • Sales performance versus market
  • Financial services
  • Financial services
  • Items excluded from underlying results
  • Retail capital expenditure
  • Pensions
  • Retail free cash flow
  • Balance sheet targets
  • Summary and Outlook
  • Slide Number 15
  • Key industry challenges
  • We will help our customers live well for less
  • Our strategy
  • Slide Number 19
  • Value brand investment
  • Lower prices on key volume lines
  • We continue to be less dependent on promotions
  • Improved grocery value
  • Slide Number 24
  • Category tier performance
  • Premium private label
  • Distinctive brands
  • Beauty Rollout
  • Our values make us different
  • Argos category and range focus
  • Clothing
  • Slide Number 32
  • Channels Supermarkets
  • Store investments driving customer satisfaction
  • Channels Convenience
  • Channels Groceries Online
  • Channels Argos
  • Slide Number 38
  • Product Quality Framework helps us fund investment
  • PQF cereals case study
  • BAU savings to offset cost inflation
  • Strategic cost transformation 5 year plan
  • Slide Number 43
  • Financial Services Priorities
  • Financial Services reshaping the portfolio
  • Financial Services key targets
  • Nectar
  • Slide Number 48
  • Digital
  • We will help our customers live well for less
  • Slide Number 51
  • Slide Number 52
  • Guidance for 201920
  • Retail sales
  • Sainsburyrsquos sales area and store numbers
  • Sainsburyrsquos store estate
  • Sainsburyrsquos investment programme
  • Retail margin
  • Group retail
  • Plc Board
  • Plc Board
  • Plc Board
  • Plc Board
  • Operating Board
  • Operating Board
  • Operating Board
  • Supplementary financial details
  • Contacts
Column1 201819
Grocery 19
GM 7
Clothing 1
To resize chart data range drag lower right corner of range
Grocery
GM
Clothing
Page 26: Interim Results 17/18 - Sainsbury's/media/Files/S... · 3 Interim Results 2019/20 - November 2019. Financial overview • First period reporting on an inc. IFRS 16 basis - Material

26 Interim Results 201920 - November 2019

Offer distinctive products and new

categories

2

Premium private label

Taste the Difference re-launch

bull Over 350 products new repackaged or reformulated

bull Premium ready meals growth now outperforming the market

41

25 2419

Sainsburys Morrisons Tesco Asda

Premium Own Label volume share

Source Nielsen Panel Total FMCG 28 weeks data to 21 September 2019 Premium Own Label share of sales by retailer

27 Interim Results 201920 - November 2019

Offer distinctive products and new

categories

2

Distinctive brands

bull 57 of customers have bought Distinctive Brands since launch

bull On track for pound100m incremental sales

bull 37 new brands in H1 across Fresh and Grocery

bull lsquoTaste of the Futurersquo bays launched in 70 stores- 67 incremental sales

Leon

bull 3 year exclusive partnership

bull 14 products launched

28 Interim Results 201920 - November 2019

Offer distinctive products and new

categories

2

Beauty Rollout

bull Now rolled out to over 60 stores- Sales up over 40

bull Customer numbers up 7

bull Spend per customer up 25

bull Beauty range doubled 1200 additional lines

bull Double digit growth differential against the market

29 Interim Results 201920 - November 2019

Offer distinctive products and new

categories

2

Our values make us different

bull Committed to reduce plastic packaging by 50 by 2025

bull First retailer to remove single use plastic produce and bakery bags from our stores

- Launching reusable bags in fruit and veg aisles

bull Investing in our loose produce offer

bull Removed black plastic trays from ready meals

bull Fresh water stands in cafeacutes for customers to refill bottles

UKrsquos first major retailer to make significant commitment to reduce plastic

30 Interim Results 201920 - November 2019

Offer distinctive products and new

categories

2

Argos category and range focus

bull Availability improvement- Argos master range reduced by c30 over 3 years- Eliminating duplication removing low value items- Better availability of key lines in store

bull Rebalancing into higher margin categories- Gaining share in Furniture1

- Higher quality lines introduced - Increase in weekend delivery slots - Changing customer perceptions

1 GfK Markets 6 months ended 31st August 2019

31 Interim Results 201920 - November 2019

Offer distinctive products and new

categories

2

Clothing

bull Strong market share gains

bull Tu online- Sales +52 - 800000+ new customers +31 YoY

bull Margin rate improvement- Better buying and markdown management

bull lsquoWork Itrsquo campaign - New seasonal high quality value-led work wear ranges

32 Interim Results 201920 - November 2019

Make shopping

convenient supported by great service

3

33 Interim Results 201920 - November 2019

Make shopping

convenient supported by great service

3

Channels Supermarkets

Investing in stores

bull Over 870000 sq ft space repurposed since FY 201415

bull Tailored targeted investment

bull Significant step-up in 201920- Investing in 450+ supermarkets- 172 delivered in H1

1617 1718 1819

Supermarkets Trading intensity1

1 Supermarkets inc GMampC and Argos stores in Sainsburyrsquos

34 Interim Results 201920 - November 2019

Make shopping

convenient supported by great service

3

Store investments driving customer satisfaction

Source Lettuce Know in-store programme Supermarkets only 4 weeks to 121019 YOY

Checkoutexperience

Smartshopbull 200+ handset stores

- average sales participation c15- best stores gt25

bull 160+ app-only (hybrid) stores

Self checkoutsbull 2600+ upgrades bull 10 improvement in speed

Availability of products

Connected colleaguesbull Technology driving efficiency

and availabilitybull Replenishment + stock apps

Core investment

Store fabric upgradesbull 70 stores in H1bull 250 by year end

Ease of Checkout Speed of Checkout

4861

26Availability of products

Overall satisfaction in core investment stores

14

35 Interim Results 201920 - November 2019

Make shopping

convenient supported by great service

3

Channels Convenience

bull 2 year capital light programme resetting range space and pricing

- 158 stores reset in H1- On track to deliver 200 in FY1920- Around 15 SKUs standard to each store

bull Upgraded Self Checkouts in 69 Convenience stores- Improved customer satisfaction - Ease of checkout up 72 YoY- Speed of checkout up 62 YoY

2nd

5th

Value for Money Spent1

1 Lettuce Know Competitor Benchmarking Survey Convenience July 2019 vs Feb 20192 Lettuce Know in-store survey Week 31 201920 Lettuce Know

Sources

Knowledge of colleagues

Speed of checkout

Friendliness of colleagues

Ease of checkout

Availability of colleagues

Customer satisfaction (total)

Q2 1819 Q4 1819 Q1 1920 Q2 1920Q3 18193 Lettuce Know Q2 1920

Improved perceptions vs competitors

Strong and improving customer satisfaction3

2nd

3rd

Variety of Items1

36 Interim Results 201920 - November 2019

Make shopping

convenient supported by great service

3

Channels Groceries Online

bull Sales growth 7

bull Same day delivery now covers nearly 60 of UK households

bull Groceries Online app accounts for over 20 of orders

bull Extended delivery slots

bull Bagless deliveries

500

600

700

800

900

H1201516

H1201617

H1201718

H1201819

H1201920

70

80

7269

70

Sales and YOY growth ratespoundm

37 Interim Results 201920 - November 2019

Make shopping

convenient supported by great service

3

Channels Argos

Strong Fast Track growth

bull Fast Track collection growth 14 YoY

bull Fast Track delivery growth 5 YoY

166

660

657

216

Old formatsDigital Stores

H1 201920

AtAcquisition

Digital store investments

bull 176 Digital conversions and 15 full store refreshes in H1

bull Majority of remaining stores to be converted to digital in H2

bull Pay Browse in 362 stores versus 162 at year end

0

20

40

60

80

100

Walk-in Check and Reserve Home DeliveryFast Track Click amp Collect Fast Track Home Delivery

0

20

40

60

80

100 Fast track15

201617 H1 201920

Fast track24

Walk-in43

Walk-in36

38 Interim Results 201920 - November 2019

Drive efficiency

to invest in the customer

offer

4

39 Interim Results 201920 - November 2019

Drive efficiency

to invest in the customer

offer

4

Product Quality Framework helps us fund investment

PQF activity to date covers

49of food volume

Improved Value Indexmore competitive

More distinctive range more reason to shop at Sainsburyrsquos

Reduced SKU countoperational efficiencies

Cash gross profit +35

Increased salesvolume intensityoperational efficiencies

40 Interim Results 201920 - November 2019

Drive efficiency

to invest in the customer

offer

4

PQF cereals case study

Improved Value Index gt100bpsmore competitive

More distinctive rangemore reason to shop at Sainsburyrsquos

Reduced SKU count -20operational efficiencies

Higher cash gross profit +2 YOY

Volumes +8 operational efficiencies

41 Interim Results 201920 - November 2019

Drive efficiency

to invest in the customer

offer

4

BAU savings to offset cost inflation

Manages inflationary pressures

BAU savingsH1 201920

Procurement GNFR

Retail Technology Efficiencies

Retail HRRetail

management structures

Shrink Reduction

42 Interim Results 201920 - November 2019

Drive efficiency

to invest in the customer

offer

4

Strategic cost transformation 5 year plan

Converge Tackle fixed cost

End to end reviews

Retail Operations Marketing and Commercial Operations

Other central support

Logistics and Supply Chain

Project A

Project C

Project D

Shared Services BPO

Property strategy

Project BGNFR procurement

Capital prioritisation

Technology Digital and Corporate Services

pound250-pound350m

pound150-pound250m

pound400-pound600mExecution underway In planning Opportunities identified

pound5bn addressable cost base

43 Interim Results 201920 - November 2019

Grow connected

services

5

44 Interim Results 201920 - November 2019

Grow connected

services

5

Financial Services Priorities

To be the provider of financial services for loyal Sainsburyrsquos and Argos customers

An agile capital and cost efficient provider of simple mobile-led financial services

Vision

Objective

Priorities Reshape Simplify Strengthen

45 Interim Results 201920 - November 2019

Grow connected

services

5

Current Customer Base

Customer Credit Risk Balance Sheet Earnings

Argos Storecards 22m Prime Near Prime

Credit Cards 09m Prime

Personal Loans 05m Prime

Mortgages 9K Exit

Total Lending

Deposits 03m

Insurances 05m Very Low Risk

Travel Money 266 Sites

ATMs 1890

Financial Services reshaping the portfolio

46 Interim Results 201920 - November 2019

Grow connected

services

5

Increase connectivity and value for Group

Stop mortgage acquisition review back book options

No capital input from the Group from now1

Costincome c503 within 5 years

Double UPBT double digit ROCE within 5 years

Upstream cash within 5 years2

Financial Services key targets

Transform the cost base

Improve returns

Financial services cash generative

Reduce risk profile to Group

Stop putting cash in to Financial Services

2

4

6

3

1

5

Focus on Sainsburyrsquos customer base

1 Subject to regulatory changes requirements2 Subject to regulatory approval3 On a Group contribution basis

47 Interim Results 201920 - November 2019

Grow connected

services

5

Nectar

bull Biggest loyalty programme in the UK

bull Over 18 million collectors

bull Most recognised loyalty brand in the UK

bull Launch of Nectar digital- 21 million app users- Increase in overall Nectar participation- Increased levels of personalisation- 138000 new Nectar customers- 1 app on launch weekend

bull Coalition strengthened with addition of Esso in June 2019

48 Interim Results 201920 - November 2019

Provide a seamless customer

experience

6

49 Interim Results 201920 - November 2019

Provide a seamless customer

experience

6

Digital

bull Groceries Online sales penetration of 8- App accounts for over 20 of orders

bull 21 million digital Nectar app users

bull 14 million Argos Financial Services app downloads

bull Smartshop rollout in over 350 stores

Groceries online

Chop Chop

SmartShop

Universaldiscovery

Seamlessfinancialservices

Singlebasket

50 Interim Results 201920 - November 2019

We will help our customers live well for less

Confident in the core Integrated customer offer

One multi brand multi channel business

Strong cash generation supporting investment dividend and allowing deleverage

Financial flexibility and resilience

Sustainable cost reduction covering cost inflation and funding investment in our competitive offer

QampA

APPENDIX Interim Results 201920 - November 2019

Appendices

APPENDIX Interim Results 201920 - November 2019

Guidance for 201920

1

Spacebull Expect to open 2 new Sainsburyrsquos supermarkets and up to 15 convenience storesbull Expect to open around 25 Argos stores in Sainsburyrsquos (of which 11 are

relocations) resulting in around 305 Argos stores in supermarketsbull Expect to close 2 supermarkets around 25 convenience stores and around 20

Argos stores in FY201920 as part of announced property closure programme of 10-15 supermarkets 30-40 convenience stores and 60-70 Argos stores

Financial Servicesbull Financial services underlying operating profit expected to be cpound45m including a

cpound10m benefit as a result of a change in transfer pricing between Argos and Argos Financial Services

bull Financial Services non-underlying costs are expected to be around pound30mbull No further capital injections into the Bank are expected following pound35m in H1 201920

Depreciation and amortisationbull Expect underlying retail depreciation and amortisation of around pound12bn

including cpound500m right of use asset depreciation

CostsOperating cost inflationbull Cost inflation between 2 and 3Cost savingsbull Continue to deliver cost savings to at least offset the impact of cost inflation

Finance costsbull Net finance costs of around pound405m including pound320m lease interest in

201920 following the introduction of IFRS 16

One-off itemsbull In 201920 cash outflows as a result of items excluded from

underlying results should not exceed pound100mbull Property strategy programme one-off costs expected to be

pound230m-pound270m of which cash costs are pound30-40m

Dividendbull Sainsburyrsquos plans to change the full year dividend policy to 19x cover by

underlying earnings (versus 20x previously) to offset the dilutive (non cash) impact of IFRS 16 on underlying earnings

Capital expenditurebull Retail capital expenditure to be around pound550mbull Retail capital expenditure is expected to be around pound550m-pound600m per

annum over the medium term

Net debtbull Net debt before fair value movements on derivatives to reduce by at

least pound300m

Tax ratebull Underlying tax rate to be between 25 and 26

APPENDIX Interim Results 201920 - November 2019

Retail sales

1 Sales including VAT excluding fuel

LFL sales growth1

(10)

Sales from net new space1

04

Total sales growth1

(06)

Supermarkets2

(07)

Convenience20

Groceries Online

70

Channels

(01)(25)

(12)

2 Supermarket sales include Argos SiS sales FY 1819 16

pound139bn

pound103bnGrocery

pound30bnGeneralMerchandise

pound488mClothing

2

Chart1

201819
194
66
1

Sheet1

APPENDIX Interim Results 201920 - November 2019

Sainsburyrsquos sales area and store numbersAs at 21 September 2019

Opening figures 201920New storesClosuresReplacement storesExtensionsRefurbishments downsizesClosing figures H1 201920

Area(lsquo000 sq ft) Number

21210 -

(20)--

(17)21173

608 -(1)---

607

Supermarkets Convenience

Opening figures 201920New storesClosuresReplacement storesExtensionsRefurbishments downsizesClosing figures H1 201920

Area(lsquo000 sq ft) Number

1934 12

(19)2 --

1929

820 5

(2)1 --

824

Area(lsquo000 sq ft) Number

Total

Opening figures 201920New storesClosuresReplacement storesExtensionsRefurbishments downsizesClosing figures H1 201920

23144 12

(39)2 -

(17)23102

1428 5

(3)1 --

1431

3

APPENDIX Interim Results 201920 - November 2019

Sainsburyrsquos store estateAs at 21 September 2019

Sq ftsales area

82446

870

40001 to60000

20001 to40000

10000 to20000

Under10000 Total

Over60000

0122122

0197197

0175175

06767

824607

1431

Argos storesArgos in SainsburyrsquosArgos in HomebaseOtherArgos total store numbers

Habitat1

Collection points

594281

8-

883

16317

As at21 Sept 2019

Disposalsclosures

Newstores

As at9 March 2019

17--8

-1

(7)-

(2)-

(9)

-(36)

588288

6-

88216

282

ConvenienceSupermarketsTotal stores

Number of stores

Sq ftsales area

1929350

2279

40001 to60000

20001 to40000

10000 to20000

Under10000 Total

Over60000

-18441844

-58185818

-85018501

-46604660

19292117323102

ConvenienceSupermarketsTotal stores

Space by store size (lsquo000 sq ft)

Argos and Habitat store numbers

1 5 Habitat stores 11 Habitat stores in Sainsburys

4

APPENDIX Interim Results 201920 - November 2019

ClosureBitterne West

Sainsburyrsquos investment programme201920

Q1

Supermarkets ConvenienceNew storesMilton Keynes Brooklands District CentBromley High StLeeds Wike Ridge LaneSalford Harbour CityCanterbury High St

ReplacementMayfair Stratton St

ClosuresMayfairWarren St

Q1Q1Q1Q2Q2

Q2

Q1Q2

5

APPENDIX Interim Results 201920 - November 2019

Retail margin

Retail sales (inc VAT inc fuel)(exc VAT inc fuel)

Retail underlying EBITDAR1

Retail underlying EBITDAR margin 2

at constant fuel pricesRetail underlying operating profit3

Retail underlying operating margin 4

at constant fuel prices

1656714808

10677272

4373030

1661214856

11147575

4873333

030342

30 bps28 bps10333 bps32 bps

1 Retail underlying operating profit before net rental income of pound6 million and underlying depreciation and amortisation of pound636 million2 Retail underlying EBITDAR divided by underlying retail sales excluding VAT3 Retail underlying earnings before interest tax and Sainsburyrsquos underlying share of post-tax profit from joint ventures4 Retail underlying operating profit divided by underlying retail sales excluding VAT

poundm H1201920

H1201819

Change

6

APPENDIX Interim Results 201920 - November 2019

H1201920

H1201819

Group retail

Return on capital employed 1

Net debt to EBITDAR (times)23

Fixed charge cover (times)2

Underlying tax rate Core retail capex sales5

713126

26515

743326

25715

poundm

1 ROCE Return is defined as a 52 week rolling underlying profit before interest and tax Capital employed is defined as group net assets2 Net debt of pound6778 million includes lease obligations under IFRS 16 and perpetual securities treated as debt divided by Group underlying EBITDAR of pound2171 million calculated for a 52-week period to 21 September 20193 Group underlying EBITDAR divided by rent (both capital and interest) and net finance costs where interest on perpetual securities is treated as an underlying finance costs4 52 weeks to 22nd September 2018 is not available due to the implementation of IFRS 16 Comparatives therefore reflect the 52 weeks to 9th March 20195 Includes retail sales inc vat inc fuel

4

4

7

APPENDIX Interim Results 201920 - November 2019

Plc Board

Kevin OrsquoByrneChief Financial Officer

Mike Coupe Group Chief Executive

Dame Susan Rice Senior Independent Director

Matt BrittinNon-Executive Director

Jo HarlowNon-Executive Director

Brian CassinNon-Executive Director

David KeensNon-Executive Director

Jean Tomlin Non-Executive Director

Martin Scicluna Chairman

8

APPENDIX Interim Results 201920 - November 2019

Plc Board

Mike Coupe Group Chief Executive Officer

Skills and experienceAppointed Group Chief Executive Officer on 9 July 2014 Mike has been a member of the Operating Board since October 2004 Mike has vast retail industry experience in trading strategy marketing digital and online as well as multi-site store experience He joined Sainsburyrsquos from Big Food Group where he was a board director of Big Food Group PLC and Managing Director of Iceland Food Stores He previously worked for both Asda and Tesco PLC where he served in a variety of senior management roles

Date of appointment 1 August 2007Mike has served as an Executive Director since 1 August 2007 and as Chief Executive Officer since 9 July 2014

Committee membershipCorporate Responsibility and Sustainability Committee

Kevin OrsquoByrne Chief Financial Officer

Skills and experienceKevin brings to the Board a wealth of retail and finance experience Kevin was previously Chief Executive Officer of Poundland Group Limited until December 2016 and held executive roles at Kingfisher plc from 2008 to 2015 including Divisional Director UK China and Turkey Chief Executive Officer of BampQ UK amp Ireland and Group Finance Director He was previously Group Finance Director of Dixons Retail plc and European Finance Director of Quaker Oats He was a Non-Executive Director of Land Securities Group PLC from 2008 to September 2017 where he was Chairman of the Audit Committee and Senior Independent Director

Date of appointment 9 January 2017

Other current rolesNon-Executive Director of Greene King plc

Skills and experienceMartin brings a breadth of experience and leadership in both executive and non-executive roles His previous roles include positions as the Chairman of Great Portland Estates plc Senior Independent Director and Chair of the Audit Committee of Worldpay Inc and Non-Executive Director and Chair of the Audit Committee of Lloyds Banking Group plc He was a partner at Deloitte LLP for 26 years serving as Chairman from 1995 to 2007 where his clients included Dixons WH Smith Alliance Unichem and Cadburyrsquos

Other current rolesChairman of RSA Insurance Group plc

Martin Scicluna Chairman

Date of appointment 1 November 2018 Martin joined the Board as Chairman Designate and Non-Executive Director on 1 November 2018 He was appointed as Chairman of the Board on 10 March 2019

Committee membershipChair of the Nomination Committee

Dame Susan Rice Senior Independent Director

Skills and experienceSusan has extensive experience as a Non-Executive Director as well as in retail banking financial services leadership and sustainability Her career in retail bankingis particularly relevant to our ownership ofSainsburyrsquos Bank Previously Susan was a member of the First Ministerrsquos Council of Economic Advisors Managing Director of Lloyds Banking Group Scotland and was previously Chief Executive and then Chairman of Lloyds TSB Scotland plc She has also held a range of other non-executive directorships including at the Bank of England and SSE plc

Committee membershipChair of the Remuneration Committee and a member of the Nomination Committee

Date of appointment 1 June 2013

Other current rolesChair of Scottish Water and Business Stream Chair of the Scottish Fiscal Commission Non-Executive Director of the North American Income Trust C Hoare and Co and Senior Independent Director of the North American Income Trust

9

Other current rolesNon-Executive Director and Chairman of the Audit Committee of Centrica plc

APPENDIX Interim Results 201920 - November 2019

Plc Board

Jean Tomlin Non-Executive Director

Skills and experienceJean has extensive experience and breadth of skills in human resources and corporate responsibility Jean was formerly Director of HR Workforce and Accreditation for The London OrganisingCommittee of the Olympic and Paralympic Games where she set the strategic direction to ensure the mobilisation of the combined 200000-strong workforce including paid staff volunteers and contractors which represented the recruitment and mobilisation of the largest peacetime workforce and set the industry standard for volunteering with the highly acclaimed Games She was previously Group HR Director at Marks and Spencer Group Plc HR Director and founder member of Egg plc and Sales amp Operations Director of Prudential Direct

Date of appointment 1 January 2013

Committee membershipAudit Committee Corporate Responsibility and Sustainability Committee and Nomination Committee

David Keens Non-Executive Director

Skills and experienceDavid has extensive retail experience and knowledge of consumer facing businesses together with his core skills in finance David was formerly Group Finance Director of next plc from 1991 to 2015 and their Group Treasurer from 1986 to 1991 Previous management experience includes nine years in the UK and overseas operations of multinational food manufacturer Nabisco and prior to that seven years in the accountancy profession

Date of appointment 29 April 2015

Committee membershipChair of the Audit Committee and a member of the Nomination Committee

Other current rolesIndependent Board member of Capri Holdings Limited Non-Executive Director of Hakluyt and Chief Executive Officer of Chanzo Limited

Other current rolesNon-Executive Director Senior Independent Director and Chair of the Audit Committee of Auto Trader Group plc

Matt BrittinNon-Executive Director

Skills and experienceMatt has extensive experience of running a high profile fast moving innovative digital business Since 2015 he has been responsible for Googlersquos business and operations in Europe the Middle East and Africa and hersquos been in leadership roles at Google since 2007 Prior to that Matt spent much of his career in media and marketing with particular interests in strategy commercial development and sales performance This included commercial and digital leadership roles in UK media

Date of appointment 27 January 2011

Committee membershipNomination Committee and Remuneration Committee

Other current rolesGooglersquos President ndash Europe Middle East and Africa and Director of The Media Trust

Brian Cassin Non-Executive Director

Skills and experienceBrian brings present day experience of running a FTSE40 group and of big data and analytics ndash topics of key importance to Sainsburyrsquos Brian joined Experian plc as Chief Financial Officer in April 2012 a post he held until his appointment as Chief Executive Officer in July 2014 Prior to this Brian spent his career in investment banking at Greenhill amp Co where he was Managing Director and Partner Brian has also held various roles at Baring Brothers International and at the London Stock Exchange

Date of appointment 1 April 2016

Committee membershipAudit Committee and Nomination Committee

Other current rolesChief Executive Officer of Experian plc

10

APPENDIX Interim Results 201920 - November 2019

Plc Board

Jo Harlow Non-Executive Director

Skills and experienceJo brings a wealth of experience in consumer-facing businesses and in the telecoms and technology industry bothin the UK and internationally Jo spent 12 years in a variety of senior management roles with Nokia and Microsoft Prior to this she spent eight years at PampG and 11 years at Reebok in senior sales and marketing positions in both Europe and the US

Date of appointment 11 September 2017

Committee membershipChair of the Corporate Responsibility and Sustainability Committee and member of the Nomination Committee and Remuneration Committee

Life PresidentLord Sainsbury of Preston Candover KG

Other current rolesNon-Executive Director of InterContinental Hotels plc Non-Executive Director of Halmaplc and Member of the Supervisory Board of Ceconomy AG

11

APPENDIX Interim Results 201920 - November 2019

Operating Board

Mike Coupe Group Chief Executive

Tim FallowfieldCompany Secretary amp Corporate Services Director

Kevin OrsquoByrne Chief Financial Officer

Jim BrownChief Executive Officer of Sainsburyrsquos Bank

Paul Mills-HicksFood Commercial Director

Angie RisleyGroup HR Director

Phil JordanGroup Chief InformationOfficer

Simon RobertsRetail and Operations Director

Clo MoriartyGroup Chief Digital Officer

12

APPENDIX Interim Results 201920 - November 2019

Operating Board

Mike Coupe Group Chief ExecutiveSee Appendix page 9

Kevin OrsquoByrneChief Financial OfficerSee Appendix page 9

Tim FallowfieldCompany Secretary amp Corporate Services Director

Date of appointment September 2004

Skills and experienceTim joined Sainsburyrsquos in 2001 as Company Secretary and joined the Operating Board in September 2004 In addition to his role as Company Secretary Tim is responsible for the Corporate Services Division comprising Legal Services Data Governance Safety Shareholder Services Insurance and Central Security He chairs the Group Safety Committee and the Data Governance Committee Tim joined Sainsburyrsquos from Exelplc the global logistics company now part of DHL where he was Company Secretary and General Counsel He began his career at the international law firm Clifford Chance and is a qualified solicitor Tim is Chairman of the Disability Confident Business Leaders Group which works with Government in shaping the disability employment agenda and in raising awareness of the benefits of employing disabled people

Jim BrownCEO of Sainsburyrsquos Bank

Skills and experienceJim joined Sainsburyrsquos Bank as CEO in June 2019 and is also a member of the Sainsburyrsquos Group Operating Board He has held a number of senior international Financial Services roles - most recently for RBS in the UK as CEO of Williams and Glyn and prior to that CEO of Ulster Bank in Northern Ireland and the Republic of Ireland Before moving to Ireland he was based in Hong Kong and was CEO Retail and Commercial Banking Asia and the Middle East for RBS and ABN AMRO He has also been a member of the RBS Group Management Committee ABN AMRO Executive Group ABN AMRO Global Consumer Leadership Team and the RBSBank of China Joint Steering Committee Earlier in his career he held a number of senior executive roles for Citibank in Asia and Australia and New Zealand Jim has also held various Board positions including at Ulster Bank Saudi Hollandi Bank The Royal Bank of Scotland (China) Co Ltd and RBS (Pakistan) Ltd He is also a past President of the Institute of Banking in Ireland He is currently a Certified Bank Director

Date of appointment August 2019

Paul Mills-HicksFood Commercial Director

Skills and experiencePaul joined the Operating Board in May 2014 as Food Commercial Director having spent over ten years at Sainsburyrsquos He was closely involved in the formation and execution of the lsquoMaking Sainsburyrsquos Great Againrsquo strategy Following this he held a variety of roles in commercial strategy and finance most recently as Business Unit Director for Grocery Prior to Sainsburyrsquos Paul was European Controller at Marks and Spencer Group PLC and a Director at UBS Warburg

Date of appointment May 2014

13

APPENDIX Interim Results 201920 - November 2019

Operating Board

Angie RisleyGroup HR Director

Skills and experienceAngie was appointed Group HR Director and a member of the Operating Board in January 2013 with responsibility for human resources Angie is also a Director of Sainsburyrsquos Bank plc Angie was most recently Non-Executive Director and Chairman of the Remuneration Committee of Serco plc and prior to this was Group HR Director of Lloyds Banking Group and an Executive Director of Whitbread PLC with responsibility for HR and Corporate Social Responsibility Angie is currently Non-Executive Director and Chair of the Remuneration Committee at Smith amp Nephew plc

Date of appointment January 2013

Phil JordanGroup Chief Information Officer

Skills and experiencePhil joined the Board in January 2018 and has brought a fresh globalperspective on technology to the Operating Board in addition to a wealth of experience in digital data and business transformation Prior to joining Sainsburyrsquos Phil had a long and successful track record in telecommunications Most recently he was Global Chief Information Officer at Telefonica overseeing Digital Transformation and Information Technology and prior to that was Chief Information Officer for Vodafone UKIreland Phil has worked as a Non-Executive Advisor on Technology in the Investment amp Retail Banking sector and is currently a Non-Executive Director of TalkTalk Telecom Group PLC and chairs its Cyber-Security Committee

Date of appointment January 2018

Simon RobertsRetail and Operations Director

Skills and experienceSimon joined Sainsburyrsquos and the Operating Board in July 2017 as Central Retail amp Operations Director responsible for Stores Central operation and Logistics In his previous role he was Executive Vice President of Walgreens Boots Alliance and President of Boots with responsibility for commercial and retail operations across the UK and Ireland Prior to Boots Simon was at Marks and Spencer Group PLC where he held operational and customer leadership roles across stores divisions and central operations Simon is also the Non-Executive Chairman at the Institute ofCustomer Service

Date of appointment July 2017

Clodagh MoriartyGroup Chief Digital Officer

Skills and experienceClodagh was appointed Group Chief Digital Officer in June 2018 Clodagh leads the delivery of a consistent and first-rate digital experience for customers across Sainsburyrsquos Argos and Sainsburyrsquos BankClodagh joined Sainsburyrsquos in 2010 from Bain amp Co management consultants where she had gained experience working on a broad range of projects across multiple sectors and countries Following two years as Head of Strategy at Sainsburyrsquosshe moved into Food Commercial as Category Manager for Meal Solutions and then became Head of Online Trading spanning Food General Merchandise and Clothing before being promoted to Director of Online in 2016 In this role Clodagh was instrumental in driving innovation within Groceries Online and launching new initiatives including SmartShop and Chop Chop

Date of appointment June 2018

14

APPENDIX Interim Results 201920 - November 2019

Supplementary financial details

3 Financial calendarQ3 trading statement(15 weeks to 4 January 2020)

Preliminary results(52 weeks to 7 March 2020)

8 January 2020

30 April 2020

1 Weighted average number of shares

The interim dividend datesOrdinary shares

Ex-dividend 14 November 2019Record 15 November 2019Payment 20 December 2019

H1 201920 22074m (24613m diluted)

H1 201819 21959m (24646m diluted) InterimFinalTotal

2 Dividend

201920

33p 31p79p

110p

201819

15

APPENDIX Interim Results 201920 - November 2019

Contacts

24

James CollinsHead of Investor RelationsTel + 44 (0) 20 7695 7112JamesCollinssainsburyscouk

Susie LynskeyInvestor Relations ManagerTel + 44 (0) 20 7695 0889SusieLynskeysainsburyscouk

Glyn DaviesInvestor Relations AssistantTel + 44 (0) 20 7695 0259GlynDaviessainsburyscouk

wwwj-sainsburycoukJ Sainsbury plc 33 Holborn London EC1N 2HT

Irene GalvanInvestor Relations AnalystTel + 44 (0) 20 7695 2762IreneGalvansainsburyscouk

  • Slide Number 1
  • Slide Number 2
  • Financial overview
  • Group performance overview
  • Retail sales
  • Sales performance versus market
  • Financial services
  • Financial services
  • Items excluded from underlying results
  • Retail capital expenditure
  • Pensions
  • Retail free cash flow
  • Balance sheet targets
  • Summary and Outlook
  • Slide Number 15
  • Key industry challenges
  • We will help our customers live well for less
  • Our strategy
  • Slide Number 19
  • Value brand investment
  • Lower prices on key volume lines
  • We continue to be less dependent on promotions
  • Improved grocery value
  • Slide Number 24
  • Category tier performance
  • Premium private label
  • Distinctive brands
  • Beauty Rollout
  • Our values make us different
  • Argos category and range focus
  • Clothing
  • Slide Number 32
  • Channels Supermarkets
  • Store investments driving customer satisfaction
  • Channels Convenience
  • Channels Groceries Online
  • Channels Argos
  • Slide Number 38
  • Product Quality Framework helps us fund investment
  • PQF cereals case study
  • BAU savings to offset cost inflation
  • Strategic cost transformation 5 year plan
  • Slide Number 43
  • Financial Services Priorities
  • Financial Services reshaping the portfolio
  • Financial Services key targets
  • Nectar
  • Slide Number 48
  • Digital
  • We will help our customers live well for less
  • Slide Number 51
  • Slide Number 52
  • Guidance for 201920
  • Retail sales
  • Sainsburyrsquos sales area and store numbers
  • Sainsburyrsquos store estate
  • Sainsburyrsquos investment programme
  • Retail margin
  • Group retail
  • Plc Board
  • Plc Board
  • Plc Board
  • Plc Board
  • Operating Board
  • Operating Board
  • Operating Board
  • Supplementary financial details
  • Contacts
Column1 201819
Grocery 19
GM 7
Clothing 1
To resize chart data range drag lower right corner of range
Grocery
GM
Clothing
Page 27: Interim Results 17/18 - Sainsbury's/media/Files/S... · 3 Interim Results 2019/20 - November 2019. Financial overview • First period reporting on an inc. IFRS 16 basis - Material

27 Interim Results 201920 - November 2019

Offer distinctive products and new

categories

2

Distinctive brands

bull 57 of customers have bought Distinctive Brands since launch

bull On track for pound100m incremental sales

bull 37 new brands in H1 across Fresh and Grocery

bull lsquoTaste of the Futurersquo bays launched in 70 stores- 67 incremental sales

Leon

bull 3 year exclusive partnership

bull 14 products launched

28 Interim Results 201920 - November 2019

Offer distinctive products and new

categories

2

Beauty Rollout

bull Now rolled out to over 60 stores- Sales up over 40

bull Customer numbers up 7

bull Spend per customer up 25

bull Beauty range doubled 1200 additional lines

bull Double digit growth differential against the market

29 Interim Results 201920 - November 2019

Offer distinctive products and new

categories

2

Our values make us different

bull Committed to reduce plastic packaging by 50 by 2025

bull First retailer to remove single use plastic produce and bakery bags from our stores

- Launching reusable bags in fruit and veg aisles

bull Investing in our loose produce offer

bull Removed black plastic trays from ready meals

bull Fresh water stands in cafeacutes for customers to refill bottles

UKrsquos first major retailer to make significant commitment to reduce plastic

30 Interim Results 201920 - November 2019

Offer distinctive products and new

categories

2

Argos category and range focus

bull Availability improvement- Argos master range reduced by c30 over 3 years- Eliminating duplication removing low value items- Better availability of key lines in store

bull Rebalancing into higher margin categories- Gaining share in Furniture1

- Higher quality lines introduced - Increase in weekend delivery slots - Changing customer perceptions

1 GfK Markets 6 months ended 31st August 2019

31 Interim Results 201920 - November 2019

Offer distinctive products and new

categories

2

Clothing

bull Strong market share gains

bull Tu online- Sales +52 - 800000+ new customers +31 YoY

bull Margin rate improvement- Better buying and markdown management

bull lsquoWork Itrsquo campaign - New seasonal high quality value-led work wear ranges

32 Interim Results 201920 - November 2019

Make shopping

convenient supported by great service

3

33 Interim Results 201920 - November 2019

Make shopping

convenient supported by great service

3

Channels Supermarkets

Investing in stores

bull Over 870000 sq ft space repurposed since FY 201415

bull Tailored targeted investment

bull Significant step-up in 201920- Investing in 450+ supermarkets- 172 delivered in H1

1617 1718 1819

Supermarkets Trading intensity1

1 Supermarkets inc GMampC and Argos stores in Sainsburyrsquos

34 Interim Results 201920 - November 2019

Make shopping

convenient supported by great service

3

Store investments driving customer satisfaction

Source Lettuce Know in-store programme Supermarkets only 4 weeks to 121019 YOY

Checkoutexperience

Smartshopbull 200+ handset stores

- average sales participation c15- best stores gt25

bull 160+ app-only (hybrid) stores

Self checkoutsbull 2600+ upgrades bull 10 improvement in speed

Availability of products

Connected colleaguesbull Technology driving efficiency

and availabilitybull Replenishment + stock apps

Core investment

Store fabric upgradesbull 70 stores in H1bull 250 by year end

Ease of Checkout Speed of Checkout

4861

26Availability of products

Overall satisfaction in core investment stores

14

35 Interim Results 201920 - November 2019

Make shopping

convenient supported by great service

3

Channels Convenience

bull 2 year capital light programme resetting range space and pricing

- 158 stores reset in H1- On track to deliver 200 in FY1920- Around 15 SKUs standard to each store

bull Upgraded Self Checkouts in 69 Convenience stores- Improved customer satisfaction - Ease of checkout up 72 YoY- Speed of checkout up 62 YoY

2nd

5th

Value for Money Spent1

1 Lettuce Know Competitor Benchmarking Survey Convenience July 2019 vs Feb 20192 Lettuce Know in-store survey Week 31 201920 Lettuce Know

Sources

Knowledge of colleagues

Speed of checkout

Friendliness of colleagues

Ease of checkout

Availability of colleagues

Customer satisfaction (total)

Q2 1819 Q4 1819 Q1 1920 Q2 1920Q3 18193 Lettuce Know Q2 1920

Improved perceptions vs competitors

Strong and improving customer satisfaction3

2nd

3rd

Variety of Items1

36 Interim Results 201920 - November 2019

Make shopping

convenient supported by great service

3

Channels Groceries Online

bull Sales growth 7

bull Same day delivery now covers nearly 60 of UK households

bull Groceries Online app accounts for over 20 of orders

bull Extended delivery slots

bull Bagless deliveries

500

600

700

800

900

H1201516

H1201617

H1201718

H1201819

H1201920

70

80

7269

70

Sales and YOY growth ratespoundm

37 Interim Results 201920 - November 2019

Make shopping

convenient supported by great service

3

Channels Argos

Strong Fast Track growth

bull Fast Track collection growth 14 YoY

bull Fast Track delivery growth 5 YoY

166

660

657

216

Old formatsDigital Stores

H1 201920

AtAcquisition

Digital store investments

bull 176 Digital conversions and 15 full store refreshes in H1

bull Majority of remaining stores to be converted to digital in H2

bull Pay Browse in 362 stores versus 162 at year end

0

20

40

60

80

100

Walk-in Check and Reserve Home DeliveryFast Track Click amp Collect Fast Track Home Delivery

0

20

40

60

80

100 Fast track15

201617 H1 201920

Fast track24

Walk-in43

Walk-in36

38 Interim Results 201920 - November 2019

Drive efficiency

to invest in the customer

offer

4

39 Interim Results 201920 - November 2019

Drive efficiency

to invest in the customer

offer

4

Product Quality Framework helps us fund investment

PQF activity to date covers

49of food volume

Improved Value Indexmore competitive

More distinctive range more reason to shop at Sainsburyrsquos

Reduced SKU countoperational efficiencies

Cash gross profit +35

Increased salesvolume intensityoperational efficiencies

40 Interim Results 201920 - November 2019

Drive efficiency

to invest in the customer

offer

4

PQF cereals case study

Improved Value Index gt100bpsmore competitive

More distinctive rangemore reason to shop at Sainsburyrsquos

Reduced SKU count -20operational efficiencies

Higher cash gross profit +2 YOY

Volumes +8 operational efficiencies

41 Interim Results 201920 - November 2019

Drive efficiency

to invest in the customer

offer

4

BAU savings to offset cost inflation

Manages inflationary pressures

BAU savingsH1 201920

Procurement GNFR

Retail Technology Efficiencies

Retail HRRetail

management structures

Shrink Reduction

42 Interim Results 201920 - November 2019

Drive efficiency

to invest in the customer

offer

4

Strategic cost transformation 5 year plan

Converge Tackle fixed cost

End to end reviews

Retail Operations Marketing and Commercial Operations

Other central support

Logistics and Supply Chain

Project A

Project C

Project D

Shared Services BPO

Property strategy

Project BGNFR procurement

Capital prioritisation

Technology Digital and Corporate Services

pound250-pound350m

pound150-pound250m

pound400-pound600mExecution underway In planning Opportunities identified

pound5bn addressable cost base

43 Interim Results 201920 - November 2019

Grow connected

services

5

44 Interim Results 201920 - November 2019

Grow connected

services

5

Financial Services Priorities

To be the provider of financial services for loyal Sainsburyrsquos and Argos customers

An agile capital and cost efficient provider of simple mobile-led financial services

Vision

Objective

Priorities Reshape Simplify Strengthen

45 Interim Results 201920 - November 2019

Grow connected

services

5

Current Customer Base

Customer Credit Risk Balance Sheet Earnings

Argos Storecards 22m Prime Near Prime

Credit Cards 09m Prime

Personal Loans 05m Prime

Mortgages 9K Exit

Total Lending

Deposits 03m

Insurances 05m Very Low Risk

Travel Money 266 Sites

ATMs 1890

Financial Services reshaping the portfolio

46 Interim Results 201920 - November 2019

Grow connected

services

5

Increase connectivity and value for Group

Stop mortgage acquisition review back book options

No capital input from the Group from now1

Costincome c503 within 5 years

Double UPBT double digit ROCE within 5 years

Upstream cash within 5 years2

Financial Services key targets

Transform the cost base

Improve returns

Financial services cash generative

Reduce risk profile to Group

Stop putting cash in to Financial Services

2

4

6

3

1

5

Focus on Sainsburyrsquos customer base

1 Subject to regulatory changes requirements2 Subject to regulatory approval3 On a Group contribution basis

47 Interim Results 201920 - November 2019

Grow connected

services

5

Nectar

bull Biggest loyalty programme in the UK

bull Over 18 million collectors

bull Most recognised loyalty brand in the UK

bull Launch of Nectar digital- 21 million app users- Increase in overall Nectar participation- Increased levels of personalisation- 138000 new Nectar customers- 1 app on launch weekend

bull Coalition strengthened with addition of Esso in June 2019

48 Interim Results 201920 - November 2019

Provide a seamless customer

experience

6

49 Interim Results 201920 - November 2019

Provide a seamless customer

experience

6

Digital

bull Groceries Online sales penetration of 8- App accounts for over 20 of orders

bull 21 million digital Nectar app users

bull 14 million Argos Financial Services app downloads

bull Smartshop rollout in over 350 stores

Groceries online

Chop Chop

SmartShop

Universaldiscovery

Seamlessfinancialservices

Singlebasket

50 Interim Results 201920 - November 2019

We will help our customers live well for less

Confident in the core Integrated customer offer

One multi brand multi channel business

Strong cash generation supporting investment dividend and allowing deleverage

Financial flexibility and resilience

Sustainable cost reduction covering cost inflation and funding investment in our competitive offer

QampA

APPENDIX Interim Results 201920 - November 2019

Appendices

APPENDIX Interim Results 201920 - November 2019

Guidance for 201920

1

Spacebull Expect to open 2 new Sainsburyrsquos supermarkets and up to 15 convenience storesbull Expect to open around 25 Argos stores in Sainsburyrsquos (of which 11 are

relocations) resulting in around 305 Argos stores in supermarketsbull Expect to close 2 supermarkets around 25 convenience stores and around 20

Argos stores in FY201920 as part of announced property closure programme of 10-15 supermarkets 30-40 convenience stores and 60-70 Argos stores

Financial Servicesbull Financial services underlying operating profit expected to be cpound45m including a

cpound10m benefit as a result of a change in transfer pricing between Argos and Argos Financial Services

bull Financial Services non-underlying costs are expected to be around pound30mbull No further capital injections into the Bank are expected following pound35m in H1 201920

Depreciation and amortisationbull Expect underlying retail depreciation and amortisation of around pound12bn

including cpound500m right of use asset depreciation

CostsOperating cost inflationbull Cost inflation between 2 and 3Cost savingsbull Continue to deliver cost savings to at least offset the impact of cost inflation

Finance costsbull Net finance costs of around pound405m including pound320m lease interest in

201920 following the introduction of IFRS 16

One-off itemsbull In 201920 cash outflows as a result of items excluded from

underlying results should not exceed pound100mbull Property strategy programme one-off costs expected to be

pound230m-pound270m of which cash costs are pound30-40m

Dividendbull Sainsburyrsquos plans to change the full year dividend policy to 19x cover by

underlying earnings (versus 20x previously) to offset the dilutive (non cash) impact of IFRS 16 on underlying earnings

Capital expenditurebull Retail capital expenditure to be around pound550mbull Retail capital expenditure is expected to be around pound550m-pound600m per

annum over the medium term

Net debtbull Net debt before fair value movements on derivatives to reduce by at

least pound300m

Tax ratebull Underlying tax rate to be between 25 and 26

APPENDIX Interim Results 201920 - November 2019

Retail sales

1 Sales including VAT excluding fuel

LFL sales growth1

(10)

Sales from net new space1

04

Total sales growth1

(06)

Supermarkets2

(07)

Convenience20

Groceries Online

70

Channels

(01)(25)

(12)

2 Supermarket sales include Argos SiS sales FY 1819 16

pound139bn

pound103bnGrocery

pound30bnGeneralMerchandise

pound488mClothing

2

Chart1

201819
194
66
1

Sheet1

APPENDIX Interim Results 201920 - November 2019

Sainsburyrsquos sales area and store numbersAs at 21 September 2019

Opening figures 201920New storesClosuresReplacement storesExtensionsRefurbishments downsizesClosing figures H1 201920

Area(lsquo000 sq ft) Number

21210 -

(20)--

(17)21173

608 -(1)---

607

Supermarkets Convenience

Opening figures 201920New storesClosuresReplacement storesExtensionsRefurbishments downsizesClosing figures H1 201920

Area(lsquo000 sq ft) Number

1934 12

(19)2 --

1929

820 5

(2)1 --

824

Area(lsquo000 sq ft) Number

Total

Opening figures 201920New storesClosuresReplacement storesExtensionsRefurbishments downsizesClosing figures H1 201920

23144 12

(39)2 -

(17)23102

1428 5

(3)1 --

1431

3

APPENDIX Interim Results 201920 - November 2019

Sainsburyrsquos store estateAs at 21 September 2019

Sq ftsales area

82446

870

40001 to60000

20001 to40000

10000 to20000

Under10000 Total

Over60000

0122122

0197197

0175175

06767

824607

1431

Argos storesArgos in SainsburyrsquosArgos in HomebaseOtherArgos total store numbers

Habitat1

Collection points

594281

8-

883

16317

As at21 Sept 2019

Disposalsclosures

Newstores

As at9 March 2019

17--8

-1

(7)-

(2)-

(9)

-(36)

588288

6-

88216

282

ConvenienceSupermarketsTotal stores

Number of stores

Sq ftsales area

1929350

2279

40001 to60000

20001 to40000

10000 to20000

Under10000 Total

Over60000

-18441844

-58185818

-85018501

-46604660

19292117323102

ConvenienceSupermarketsTotal stores

Space by store size (lsquo000 sq ft)

Argos and Habitat store numbers

1 5 Habitat stores 11 Habitat stores in Sainsburys

4

APPENDIX Interim Results 201920 - November 2019

ClosureBitterne West

Sainsburyrsquos investment programme201920

Q1

Supermarkets ConvenienceNew storesMilton Keynes Brooklands District CentBromley High StLeeds Wike Ridge LaneSalford Harbour CityCanterbury High St

ReplacementMayfair Stratton St

ClosuresMayfairWarren St

Q1Q1Q1Q2Q2

Q2

Q1Q2

5

APPENDIX Interim Results 201920 - November 2019

Retail margin

Retail sales (inc VAT inc fuel)(exc VAT inc fuel)

Retail underlying EBITDAR1

Retail underlying EBITDAR margin 2

at constant fuel pricesRetail underlying operating profit3

Retail underlying operating margin 4

at constant fuel prices

1656714808

10677272

4373030

1661214856

11147575

4873333

030342

30 bps28 bps10333 bps32 bps

1 Retail underlying operating profit before net rental income of pound6 million and underlying depreciation and amortisation of pound636 million2 Retail underlying EBITDAR divided by underlying retail sales excluding VAT3 Retail underlying earnings before interest tax and Sainsburyrsquos underlying share of post-tax profit from joint ventures4 Retail underlying operating profit divided by underlying retail sales excluding VAT

poundm H1201920

H1201819

Change

6

APPENDIX Interim Results 201920 - November 2019

H1201920

H1201819

Group retail

Return on capital employed 1

Net debt to EBITDAR (times)23

Fixed charge cover (times)2

Underlying tax rate Core retail capex sales5

713126

26515

743326

25715

poundm

1 ROCE Return is defined as a 52 week rolling underlying profit before interest and tax Capital employed is defined as group net assets2 Net debt of pound6778 million includes lease obligations under IFRS 16 and perpetual securities treated as debt divided by Group underlying EBITDAR of pound2171 million calculated for a 52-week period to 21 September 20193 Group underlying EBITDAR divided by rent (both capital and interest) and net finance costs where interest on perpetual securities is treated as an underlying finance costs4 52 weeks to 22nd September 2018 is not available due to the implementation of IFRS 16 Comparatives therefore reflect the 52 weeks to 9th March 20195 Includes retail sales inc vat inc fuel

4

4

7

APPENDIX Interim Results 201920 - November 2019

Plc Board

Kevin OrsquoByrneChief Financial Officer

Mike Coupe Group Chief Executive

Dame Susan Rice Senior Independent Director

Matt BrittinNon-Executive Director

Jo HarlowNon-Executive Director

Brian CassinNon-Executive Director

David KeensNon-Executive Director

Jean Tomlin Non-Executive Director

Martin Scicluna Chairman

8

APPENDIX Interim Results 201920 - November 2019

Plc Board

Mike Coupe Group Chief Executive Officer

Skills and experienceAppointed Group Chief Executive Officer on 9 July 2014 Mike has been a member of the Operating Board since October 2004 Mike has vast retail industry experience in trading strategy marketing digital and online as well as multi-site store experience He joined Sainsburyrsquos from Big Food Group where he was a board director of Big Food Group PLC and Managing Director of Iceland Food Stores He previously worked for both Asda and Tesco PLC where he served in a variety of senior management roles

Date of appointment 1 August 2007Mike has served as an Executive Director since 1 August 2007 and as Chief Executive Officer since 9 July 2014

Committee membershipCorporate Responsibility and Sustainability Committee

Kevin OrsquoByrne Chief Financial Officer

Skills and experienceKevin brings to the Board a wealth of retail and finance experience Kevin was previously Chief Executive Officer of Poundland Group Limited until December 2016 and held executive roles at Kingfisher plc from 2008 to 2015 including Divisional Director UK China and Turkey Chief Executive Officer of BampQ UK amp Ireland and Group Finance Director He was previously Group Finance Director of Dixons Retail plc and European Finance Director of Quaker Oats He was a Non-Executive Director of Land Securities Group PLC from 2008 to September 2017 where he was Chairman of the Audit Committee and Senior Independent Director

Date of appointment 9 January 2017

Other current rolesNon-Executive Director of Greene King plc

Skills and experienceMartin brings a breadth of experience and leadership in both executive and non-executive roles His previous roles include positions as the Chairman of Great Portland Estates plc Senior Independent Director and Chair of the Audit Committee of Worldpay Inc and Non-Executive Director and Chair of the Audit Committee of Lloyds Banking Group plc He was a partner at Deloitte LLP for 26 years serving as Chairman from 1995 to 2007 where his clients included Dixons WH Smith Alliance Unichem and Cadburyrsquos

Other current rolesChairman of RSA Insurance Group plc

Martin Scicluna Chairman

Date of appointment 1 November 2018 Martin joined the Board as Chairman Designate and Non-Executive Director on 1 November 2018 He was appointed as Chairman of the Board on 10 March 2019

Committee membershipChair of the Nomination Committee

Dame Susan Rice Senior Independent Director

Skills and experienceSusan has extensive experience as a Non-Executive Director as well as in retail banking financial services leadership and sustainability Her career in retail bankingis particularly relevant to our ownership ofSainsburyrsquos Bank Previously Susan was a member of the First Ministerrsquos Council of Economic Advisors Managing Director of Lloyds Banking Group Scotland and was previously Chief Executive and then Chairman of Lloyds TSB Scotland plc She has also held a range of other non-executive directorships including at the Bank of England and SSE plc

Committee membershipChair of the Remuneration Committee and a member of the Nomination Committee

Date of appointment 1 June 2013

Other current rolesChair of Scottish Water and Business Stream Chair of the Scottish Fiscal Commission Non-Executive Director of the North American Income Trust C Hoare and Co and Senior Independent Director of the North American Income Trust

9

Other current rolesNon-Executive Director and Chairman of the Audit Committee of Centrica plc

APPENDIX Interim Results 201920 - November 2019

Plc Board

Jean Tomlin Non-Executive Director

Skills and experienceJean has extensive experience and breadth of skills in human resources and corporate responsibility Jean was formerly Director of HR Workforce and Accreditation for The London OrganisingCommittee of the Olympic and Paralympic Games where she set the strategic direction to ensure the mobilisation of the combined 200000-strong workforce including paid staff volunteers and contractors which represented the recruitment and mobilisation of the largest peacetime workforce and set the industry standard for volunteering with the highly acclaimed Games She was previously Group HR Director at Marks and Spencer Group Plc HR Director and founder member of Egg plc and Sales amp Operations Director of Prudential Direct

Date of appointment 1 January 2013

Committee membershipAudit Committee Corporate Responsibility and Sustainability Committee and Nomination Committee

David Keens Non-Executive Director

Skills and experienceDavid has extensive retail experience and knowledge of consumer facing businesses together with his core skills in finance David was formerly Group Finance Director of next plc from 1991 to 2015 and their Group Treasurer from 1986 to 1991 Previous management experience includes nine years in the UK and overseas operations of multinational food manufacturer Nabisco and prior to that seven years in the accountancy profession

Date of appointment 29 April 2015

Committee membershipChair of the Audit Committee and a member of the Nomination Committee

Other current rolesIndependent Board member of Capri Holdings Limited Non-Executive Director of Hakluyt and Chief Executive Officer of Chanzo Limited

Other current rolesNon-Executive Director Senior Independent Director and Chair of the Audit Committee of Auto Trader Group plc

Matt BrittinNon-Executive Director

Skills and experienceMatt has extensive experience of running a high profile fast moving innovative digital business Since 2015 he has been responsible for Googlersquos business and operations in Europe the Middle East and Africa and hersquos been in leadership roles at Google since 2007 Prior to that Matt spent much of his career in media and marketing with particular interests in strategy commercial development and sales performance This included commercial and digital leadership roles in UK media

Date of appointment 27 January 2011

Committee membershipNomination Committee and Remuneration Committee

Other current rolesGooglersquos President ndash Europe Middle East and Africa and Director of The Media Trust

Brian Cassin Non-Executive Director

Skills and experienceBrian brings present day experience of running a FTSE40 group and of big data and analytics ndash topics of key importance to Sainsburyrsquos Brian joined Experian plc as Chief Financial Officer in April 2012 a post he held until his appointment as Chief Executive Officer in July 2014 Prior to this Brian spent his career in investment banking at Greenhill amp Co where he was Managing Director and Partner Brian has also held various roles at Baring Brothers International and at the London Stock Exchange

Date of appointment 1 April 2016

Committee membershipAudit Committee and Nomination Committee

Other current rolesChief Executive Officer of Experian plc

10

APPENDIX Interim Results 201920 - November 2019

Plc Board

Jo Harlow Non-Executive Director

Skills and experienceJo brings a wealth of experience in consumer-facing businesses and in the telecoms and technology industry bothin the UK and internationally Jo spent 12 years in a variety of senior management roles with Nokia and Microsoft Prior to this she spent eight years at PampG and 11 years at Reebok in senior sales and marketing positions in both Europe and the US

Date of appointment 11 September 2017

Committee membershipChair of the Corporate Responsibility and Sustainability Committee and member of the Nomination Committee and Remuneration Committee

Life PresidentLord Sainsbury of Preston Candover KG

Other current rolesNon-Executive Director of InterContinental Hotels plc Non-Executive Director of Halmaplc and Member of the Supervisory Board of Ceconomy AG

11

APPENDIX Interim Results 201920 - November 2019

Operating Board

Mike Coupe Group Chief Executive

Tim FallowfieldCompany Secretary amp Corporate Services Director

Kevin OrsquoByrne Chief Financial Officer

Jim BrownChief Executive Officer of Sainsburyrsquos Bank

Paul Mills-HicksFood Commercial Director

Angie RisleyGroup HR Director

Phil JordanGroup Chief InformationOfficer

Simon RobertsRetail and Operations Director

Clo MoriartyGroup Chief Digital Officer

12

APPENDIX Interim Results 201920 - November 2019

Operating Board

Mike Coupe Group Chief ExecutiveSee Appendix page 9

Kevin OrsquoByrneChief Financial OfficerSee Appendix page 9

Tim FallowfieldCompany Secretary amp Corporate Services Director

Date of appointment September 2004

Skills and experienceTim joined Sainsburyrsquos in 2001 as Company Secretary and joined the Operating Board in September 2004 In addition to his role as Company Secretary Tim is responsible for the Corporate Services Division comprising Legal Services Data Governance Safety Shareholder Services Insurance and Central Security He chairs the Group Safety Committee and the Data Governance Committee Tim joined Sainsburyrsquos from Exelplc the global logistics company now part of DHL where he was Company Secretary and General Counsel He began his career at the international law firm Clifford Chance and is a qualified solicitor Tim is Chairman of the Disability Confident Business Leaders Group which works with Government in shaping the disability employment agenda and in raising awareness of the benefits of employing disabled people

Jim BrownCEO of Sainsburyrsquos Bank

Skills and experienceJim joined Sainsburyrsquos Bank as CEO in June 2019 and is also a member of the Sainsburyrsquos Group Operating Board He has held a number of senior international Financial Services roles - most recently for RBS in the UK as CEO of Williams and Glyn and prior to that CEO of Ulster Bank in Northern Ireland and the Republic of Ireland Before moving to Ireland he was based in Hong Kong and was CEO Retail and Commercial Banking Asia and the Middle East for RBS and ABN AMRO He has also been a member of the RBS Group Management Committee ABN AMRO Executive Group ABN AMRO Global Consumer Leadership Team and the RBSBank of China Joint Steering Committee Earlier in his career he held a number of senior executive roles for Citibank in Asia and Australia and New Zealand Jim has also held various Board positions including at Ulster Bank Saudi Hollandi Bank The Royal Bank of Scotland (China) Co Ltd and RBS (Pakistan) Ltd He is also a past President of the Institute of Banking in Ireland He is currently a Certified Bank Director

Date of appointment August 2019

Paul Mills-HicksFood Commercial Director

Skills and experiencePaul joined the Operating Board in May 2014 as Food Commercial Director having spent over ten years at Sainsburyrsquos He was closely involved in the formation and execution of the lsquoMaking Sainsburyrsquos Great Againrsquo strategy Following this he held a variety of roles in commercial strategy and finance most recently as Business Unit Director for Grocery Prior to Sainsburyrsquos Paul was European Controller at Marks and Spencer Group PLC and a Director at UBS Warburg

Date of appointment May 2014

13

APPENDIX Interim Results 201920 - November 2019

Operating Board

Angie RisleyGroup HR Director

Skills and experienceAngie was appointed Group HR Director and a member of the Operating Board in January 2013 with responsibility for human resources Angie is also a Director of Sainsburyrsquos Bank plc Angie was most recently Non-Executive Director and Chairman of the Remuneration Committee of Serco plc and prior to this was Group HR Director of Lloyds Banking Group and an Executive Director of Whitbread PLC with responsibility for HR and Corporate Social Responsibility Angie is currently Non-Executive Director and Chair of the Remuneration Committee at Smith amp Nephew plc

Date of appointment January 2013

Phil JordanGroup Chief Information Officer

Skills and experiencePhil joined the Board in January 2018 and has brought a fresh globalperspective on technology to the Operating Board in addition to a wealth of experience in digital data and business transformation Prior to joining Sainsburyrsquos Phil had a long and successful track record in telecommunications Most recently he was Global Chief Information Officer at Telefonica overseeing Digital Transformation and Information Technology and prior to that was Chief Information Officer for Vodafone UKIreland Phil has worked as a Non-Executive Advisor on Technology in the Investment amp Retail Banking sector and is currently a Non-Executive Director of TalkTalk Telecom Group PLC and chairs its Cyber-Security Committee

Date of appointment January 2018

Simon RobertsRetail and Operations Director

Skills and experienceSimon joined Sainsburyrsquos and the Operating Board in July 2017 as Central Retail amp Operations Director responsible for Stores Central operation and Logistics In his previous role he was Executive Vice President of Walgreens Boots Alliance and President of Boots with responsibility for commercial and retail operations across the UK and Ireland Prior to Boots Simon was at Marks and Spencer Group PLC where he held operational and customer leadership roles across stores divisions and central operations Simon is also the Non-Executive Chairman at the Institute ofCustomer Service

Date of appointment July 2017

Clodagh MoriartyGroup Chief Digital Officer

Skills and experienceClodagh was appointed Group Chief Digital Officer in June 2018 Clodagh leads the delivery of a consistent and first-rate digital experience for customers across Sainsburyrsquos Argos and Sainsburyrsquos BankClodagh joined Sainsburyrsquos in 2010 from Bain amp Co management consultants where she had gained experience working on a broad range of projects across multiple sectors and countries Following two years as Head of Strategy at Sainsburyrsquosshe moved into Food Commercial as Category Manager for Meal Solutions and then became Head of Online Trading spanning Food General Merchandise and Clothing before being promoted to Director of Online in 2016 In this role Clodagh was instrumental in driving innovation within Groceries Online and launching new initiatives including SmartShop and Chop Chop

Date of appointment June 2018

14

APPENDIX Interim Results 201920 - November 2019

Supplementary financial details

3 Financial calendarQ3 trading statement(15 weeks to 4 January 2020)

Preliminary results(52 weeks to 7 March 2020)

8 January 2020

30 April 2020

1 Weighted average number of shares

The interim dividend datesOrdinary shares

Ex-dividend 14 November 2019Record 15 November 2019Payment 20 December 2019

H1 201920 22074m (24613m diluted)

H1 201819 21959m (24646m diluted) InterimFinalTotal

2 Dividend

201920

33p 31p79p

110p

201819

15

APPENDIX Interim Results 201920 - November 2019

Contacts

24

James CollinsHead of Investor RelationsTel + 44 (0) 20 7695 7112JamesCollinssainsburyscouk

Susie LynskeyInvestor Relations ManagerTel + 44 (0) 20 7695 0889SusieLynskeysainsburyscouk

Glyn DaviesInvestor Relations AssistantTel + 44 (0) 20 7695 0259GlynDaviessainsburyscouk

wwwj-sainsburycoukJ Sainsbury plc 33 Holborn London EC1N 2HT

Irene GalvanInvestor Relations AnalystTel + 44 (0) 20 7695 2762IreneGalvansainsburyscouk

  • Slide Number 1
  • Slide Number 2
  • Financial overview
  • Group performance overview
  • Retail sales
  • Sales performance versus market
  • Financial services
  • Financial services
  • Items excluded from underlying results
  • Retail capital expenditure
  • Pensions
  • Retail free cash flow
  • Balance sheet targets
  • Summary and Outlook
  • Slide Number 15
  • Key industry challenges
  • We will help our customers live well for less
  • Our strategy
  • Slide Number 19
  • Value brand investment
  • Lower prices on key volume lines
  • We continue to be less dependent on promotions
  • Improved grocery value
  • Slide Number 24
  • Category tier performance
  • Premium private label
  • Distinctive brands
  • Beauty Rollout
  • Our values make us different
  • Argos category and range focus
  • Clothing
  • Slide Number 32
  • Channels Supermarkets
  • Store investments driving customer satisfaction
  • Channels Convenience
  • Channels Groceries Online
  • Channels Argos
  • Slide Number 38
  • Product Quality Framework helps us fund investment
  • PQF cereals case study
  • BAU savings to offset cost inflation
  • Strategic cost transformation 5 year plan
  • Slide Number 43
  • Financial Services Priorities
  • Financial Services reshaping the portfolio
  • Financial Services key targets
  • Nectar
  • Slide Number 48
  • Digital
  • We will help our customers live well for less
  • Slide Number 51
  • Slide Number 52
  • Guidance for 201920
  • Retail sales
  • Sainsburyrsquos sales area and store numbers
  • Sainsburyrsquos store estate
  • Sainsburyrsquos investment programme
  • Retail margin
  • Group retail
  • Plc Board
  • Plc Board
  • Plc Board
  • Plc Board
  • Operating Board
  • Operating Board
  • Operating Board
  • Supplementary financial details
  • Contacts
Column1 201819
Grocery 19
GM 7
Clothing 1
To resize chart data range drag lower right corner of range
Grocery
GM
Clothing
Page 28: Interim Results 17/18 - Sainsbury's/media/Files/S... · 3 Interim Results 2019/20 - November 2019. Financial overview • First period reporting on an inc. IFRS 16 basis - Material

28 Interim Results 201920 - November 2019

Offer distinctive products and new

categories

2

Beauty Rollout

bull Now rolled out to over 60 stores- Sales up over 40

bull Customer numbers up 7

bull Spend per customer up 25

bull Beauty range doubled 1200 additional lines

bull Double digit growth differential against the market

29 Interim Results 201920 - November 2019

Offer distinctive products and new

categories

2

Our values make us different

bull Committed to reduce plastic packaging by 50 by 2025

bull First retailer to remove single use plastic produce and bakery bags from our stores

- Launching reusable bags in fruit and veg aisles

bull Investing in our loose produce offer

bull Removed black plastic trays from ready meals

bull Fresh water stands in cafeacutes for customers to refill bottles

UKrsquos first major retailer to make significant commitment to reduce plastic

30 Interim Results 201920 - November 2019

Offer distinctive products and new

categories

2

Argos category and range focus

bull Availability improvement- Argos master range reduced by c30 over 3 years- Eliminating duplication removing low value items- Better availability of key lines in store

bull Rebalancing into higher margin categories- Gaining share in Furniture1

- Higher quality lines introduced - Increase in weekend delivery slots - Changing customer perceptions

1 GfK Markets 6 months ended 31st August 2019

31 Interim Results 201920 - November 2019

Offer distinctive products and new

categories

2

Clothing

bull Strong market share gains

bull Tu online- Sales +52 - 800000+ new customers +31 YoY

bull Margin rate improvement- Better buying and markdown management

bull lsquoWork Itrsquo campaign - New seasonal high quality value-led work wear ranges

32 Interim Results 201920 - November 2019

Make shopping

convenient supported by great service

3

33 Interim Results 201920 - November 2019

Make shopping

convenient supported by great service

3

Channels Supermarkets

Investing in stores

bull Over 870000 sq ft space repurposed since FY 201415

bull Tailored targeted investment

bull Significant step-up in 201920- Investing in 450+ supermarkets- 172 delivered in H1

1617 1718 1819

Supermarkets Trading intensity1

1 Supermarkets inc GMampC and Argos stores in Sainsburyrsquos

34 Interim Results 201920 - November 2019

Make shopping

convenient supported by great service

3

Store investments driving customer satisfaction

Source Lettuce Know in-store programme Supermarkets only 4 weeks to 121019 YOY

Checkoutexperience

Smartshopbull 200+ handset stores

- average sales participation c15- best stores gt25

bull 160+ app-only (hybrid) stores

Self checkoutsbull 2600+ upgrades bull 10 improvement in speed

Availability of products

Connected colleaguesbull Technology driving efficiency

and availabilitybull Replenishment + stock apps

Core investment

Store fabric upgradesbull 70 stores in H1bull 250 by year end

Ease of Checkout Speed of Checkout

4861

26Availability of products

Overall satisfaction in core investment stores

14

35 Interim Results 201920 - November 2019

Make shopping

convenient supported by great service

3

Channels Convenience

bull 2 year capital light programme resetting range space and pricing

- 158 stores reset in H1- On track to deliver 200 in FY1920- Around 15 SKUs standard to each store

bull Upgraded Self Checkouts in 69 Convenience stores- Improved customer satisfaction - Ease of checkout up 72 YoY- Speed of checkout up 62 YoY

2nd

5th

Value for Money Spent1

1 Lettuce Know Competitor Benchmarking Survey Convenience July 2019 vs Feb 20192 Lettuce Know in-store survey Week 31 201920 Lettuce Know

Sources

Knowledge of colleagues

Speed of checkout

Friendliness of colleagues

Ease of checkout

Availability of colleagues

Customer satisfaction (total)

Q2 1819 Q4 1819 Q1 1920 Q2 1920Q3 18193 Lettuce Know Q2 1920

Improved perceptions vs competitors

Strong and improving customer satisfaction3

2nd

3rd

Variety of Items1

36 Interim Results 201920 - November 2019

Make shopping

convenient supported by great service

3

Channels Groceries Online

bull Sales growth 7

bull Same day delivery now covers nearly 60 of UK households

bull Groceries Online app accounts for over 20 of orders

bull Extended delivery slots

bull Bagless deliveries

500

600

700

800

900

H1201516

H1201617

H1201718

H1201819

H1201920

70

80

7269

70

Sales and YOY growth ratespoundm

37 Interim Results 201920 - November 2019

Make shopping

convenient supported by great service

3

Channels Argos

Strong Fast Track growth

bull Fast Track collection growth 14 YoY

bull Fast Track delivery growth 5 YoY

166

660

657

216

Old formatsDigital Stores

H1 201920

AtAcquisition

Digital store investments

bull 176 Digital conversions and 15 full store refreshes in H1

bull Majority of remaining stores to be converted to digital in H2

bull Pay Browse in 362 stores versus 162 at year end

0

20

40

60

80

100

Walk-in Check and Reserve Home DeliveryFast Track Click amp Collect Fast Track Home Delivery

0

20

40

60

80

100 Fast track15

201617 H1 201920

Fast track24

Walk-in43

Walk-in36

38 Interim Results 201920 - November 2019

Drive efficiency

to invest in the customer

offer

4

39 Interim Results 201920 - November 2019

Drive efficiency

to invest in the customer

offer

4

Product Quality Framework helps us fund investment

PQF activity to date covers

49of food volume

Improved Value Indexmore competitive

More distinctive range more reason to shop at Sainsburyrsquos

Reduced SKU countoperational efficiencies

Cash gross profit +35

Increased salesvolume intensityoperational efficiencies

40 Interim Results 201920 - November 2019

Drive efficiency

to invest in the customer

offer

4

PQF cereals case study

Improved Value Index gt100bpsmore competitive

More distinctive rangemore reason to shop at Sainsburyrsquos

Reduced SKU count -20operational efficiencies

Higher cash gross profit +2 YOY

Volumes +8 operational efficiencies

41 Interim Results 201920 - November 2019

Drive efficiency

to invest in the customer

offer

4

BAU savings to offset cost inflation

Manages inflationary pressures

BAU savingsH1 201920

Procurement GNFR

Retail Technology Efficiencies

Retail HRRetail

management structures

Shrink Reduction

42 Interim Results 201920 - November 2019

Drive efficiency

to invest in the customer

offer

4

Strategic cost transformation 5 year plan

Converge Tackle fixed cost

End to end reviews

Retail Operations Marketing and Commercial Operations

Other central support

Logistics and Supply Chain

Project A

Project C

Project D

Shared Services BPO

Property strategy

Project BGNFR procurement

Capital prioritisation

Technology Digital and Corporate Services

pound250-pound350m

pound150-pound250m

pound400-pound600mExecution underway In planning Opportunities identified

pound5bn addressable cost base

43 Interim Results 201920 - November 2019

Grow connected

services

5

44 Interim Results 201920 - November 2019

Grow connected

services

5

Financial Services Priorities

To be the provider of financial services for loyal Sainsburyrsquos and Argos customers

An agile capital and cost efficient provider of simple mobile-led financial services

Vision

Objective

Priorities Reshape Simplify Strengthen

45 Interim Results 201920 - November 2019

Grow connected

services

5

Current Customer Base

Customer Credit Risk Balance Sheet Earnings

Argos Storecards 22m Prime Near Prime

Credit Cards 09m Prime

Personal Loans 05m Prime

Mortgages 9K Exit

Total Lending

Deposits 03m

Insurances 05m Very Low Risk

Travel Money 266 Sites

ATMs 1890

Financial Services reshaping the portfolio

46 Interim Results 201920 - November 2019

Grow connected

services

5

Increase connectivity and value for Group

Stop mortgage acquisition review back book options

No capital input from the Group from now1

Costincome c503 within 5 years

Double UPBT double digit ROCE within 5 years

Upstream cash within 5 years2

Financial Services key targets

Transform the cost base

Improve returns

Financial services cash generative

Reduce risk profile to Group

Stop putting cash in to Financial Services

2

4

6

3

1

5

Focus on Sainsburyrsquos customer base

1 Subject to regulatory changes requirements2 Subject to regulatory approval3 On a Group contribution basis

47 Interim Results 201920 - November 2019

Grow connected

services

5

Nectar

bull Biggest loyalty programme in the UK

bull Over 18 million collectors

bull Most recognised loyalty brand in the UK

bull Launch of Nectar digital- 21 million app users- Increase in overall Nectar participation- Increased levels of personalisation- 138000 new Nectar customers- 1 app on launch weekend

bull Coalition strengthened with addition of Esso in June 2019

48 Interim Results 201920 - November 2019

Provide a seamless customer

experience

6

49 Interim Results 201920 - November 2019

Provide a seamless customer

experience

6

Digital

bull Groceries Online sales penetration of 8- App accounts for over 20 of orders

bull 21 million digital Nectar app users

bull 14 million Argos Financial Services app downloads

bull Smartshop rollout in over 350 stores

Groceries online

Chop Chop

SmartShop

Universaldiscovery

Seamlessfinancialservices

Singlebasket

50 Interim Results 201920 - November 2019

We will help our customers live well for less

Confident in the core Integrated customer offer

One multi brand multi channel business

Strong cash generation supporting investment dividend and allowing deleverage

Financial flexibility and resilience

Sustainable cost reduction covering cost inflation and funding investment in our competitive offer

QampA

APPENDIX Interim Results 201920 - November 2019

Appendices

APPENDIX Interim Results 201920 - November 2019

Guidance for 201920

1

Spacebull Expect to open 2 new Sainsburyrsquos supermarkets and up to 15 convenience storesbull Expect to open around 25 Argos stores in Sainsburyrsquos (of which 11 are

relocations) resulting in around 305 Argos stores in supermarketsbull Expect to close 2 supermarkets around 25 convenience stores and around 20

Argos stores in FY201920 as part of announced property closure programme of 10-15 supermarkets 30-40 convenience stores and 60-70 Argos stores

Financial Servicesbull Financial services underlying operating profit expected to be cpound45m including a

cpound10m benefit as a result of a change in transfer pricing between Argos and Argos Financial Services

bull Financial Services non-underlying costs are expected to be around pound30mbull No further capital injections into the Bank are expected following pound35m in H1 201920

Depreciation and amortisationbull Expect underlying retail depreciation and amortisation of around pound12bn

including cpound500m right of use asset depreciation

CostsOperating cost inflationbull Cost inflation between 2 and 3Cost savingsbull Continue to deliver cost savings to at least offset the impact of cost inflation

Finance costsbull Net finance costs of around pound405m including pound320m lease interest in

201920 following the introduction of IFRS 16

One-off itemsbull In 201920 cash outflows as a result of items excluded from

underlying results should not exceed pound100mbull Property strategy programme one-off costs expected to be

pound230m-pound270m of which cash costs are pound30-40m

Dividendbull Sainsburyrsquos plans to change the full year dividend policy to 19x cover by

underlying earnings (versus 20x previously) to offset the dilutive (non cash) impact of IFRS 16 on underlying earnings

Capital expenditurebull Retail capital expenditure to be around pound550mbull Retail capital expenditure is expected to be around pound550m-pound600m per

annum over the medium term

Net debtbull Net debt before fair value movements on derivatives to reduce by at

least pound300m

Tax ratebull Underlying tax rate to be between 25 and 26

APPENDIX Interim Results 201920 - November 2019

Retail sales

1 Sales including VAT excluding fuel

LFL sales growth1

(10)

Sales from net new space1

04

Total sales growth1

(06)

Supermarkets2

(07)

Convenience20

Groceries Online

70

Channels

(01)(25)

(12)

2 Supermarket sales include Argos SiS sales FY 1819 16

pound139bn

pound103bnGrocery

pound30bnGeneralMerchandise

pound488mClothing

2

Chart1

201819
194
66
1

Sheet1

APPENDIX Interim Results 201920 - November 2019

Sainsburyrsquos sales area and store numbersAs at 21 September 2019

Opening figures 201920New storesClosuresReplacement storesExtensionsRefurbishments downsizesClosing figures H1 201920

Area(lsquo000 sq ft) Number

21210 -

(20)--

(17)21173

608 -(1)---

607

Supermarkets Convenience

Opening figures 201920New storesClosuresReplacement storesExtensionsRefurbishments downsizesClosing figures H1 201920

Area(lsquo000 sq ft) Number

1934 12

(19)2 --

1929

820 5

(2)1 --

824

Area(lsquo000 sq ft) Number

Total

Opening figures 201920New storesClosuresReplacement storesExtensionsRefurbishments downsizesClosing figures H1 201920

23144 12

(39)2 -

(17)23102

1428 5

(3)1 --

1431

3

APPENDIX Interim Results 201920 - November 2019

Sainsburyrsquos store estateAs at 21 September 2019

Sq ftsales area

82446

870

40001 to60000

20001 to40000

10000 to20000

Under10000 Total

Over60000

0122122

0197197

0175175

06767

824607

1431

Argos storesArgos in SainsburyrsquosArgos in HomebaseOtherArgos total store numbers

Habitat1

Collection points

594281

8-

883

16317

As at21 Sept 2019

Disposalsclosures

Newstores

As at9 March 2019

17--8

-1

(7)-

(2)-

(9)

-(36)

588288

6-

88216

282

ConvenienceSupermarketsTotal stores

Number of stores

Sq ftsales area

1929350

2279

40001 to60000

20001 to40000

10000 to20000

Under10000 Total

Over60000

-18441844

-58185818

-85018501

-46604660

19292117323102

ConvenienceSupermarketsTotal stores

Space by store size (lsquo000 sq ft)

Argos and Habitat store numbers

1 5 Habitat stores 11 Habitat stores in Sainsburys

4

APPENDIX Interim Results 201920 - November 2019

ClosureBitterne West

Sainsburyrsquos investment programme201920

Q1

Supermarkets ConvenienceNew storesMilton Keynes Brooklands District CentBromley High StLeeds Wike Ridge LaneSalford Harbour CityCanterbury High St

ReplacementMayfair Stratton St

ClosuresMayfairWarren St

Q1Q1Q1Q2Q2

Q2

Q1Q2

5

APPENDIX Interim Results 201920 - November 2019

Retail margin

Retail sales (inc VAT inc fuel)(exc VAT inc fuel)

Retail underlying EBITDAR1

Retail underlying EBITDAR margin 2

at constant fuel pricesRetail underlying operating profit3

Retail underlying operating margin 4

at constant fuel prices

1656714808

10677272

4373030

1661214856

11147575

4873333

030342

30 bps28 bps10333 bps32 bps

1 Retail underlying operating profit before net rental income of pound6 million and underlying depreciation and amortisation of pound636 million2 Retail underlying EBITDAR divided by underlying retail sales excluding VAT3 Retail underlying earnings before interest tax and Sainsburyrsquos underlying share of post-tax profit from joint ventures4 Retail underlying operating profit divided by underlying retail sales excluding VAT

poundm H1201920

H1201819

Change

6

APPENDIX Interim Results 201920 - November 2019

H1201920

H1201819

Group retail

Return on capital employed 1

Net debt to EBITDAR (times)23

Fixed charge cover (times)2

Underlying tax rate Core retail capex sales5

713126

26515

743326

25715

poundm

1 ROCE Return is defined as a 52 week rolling underlying profit before interest and tax Capital employed is defined as group net assets2 Net debt of pound6778 million includes lease obligations under IFRS 16 and perpetual securities treated as debt divided by Group underlying EBITDAR of pound2171 million calculated for a 52-week period to 21 September 20193 Group underlying EBITDAR divided by rent (both capital and interest) and net finance costs where interest on perpetual securities is treated as an underlying finance costs4 52 weeks to 22nd September 2018 is not available due to the implementation of IFRS 16 Comparatives therefore reflect the 52 weeks to 9th March 20195 Includes retail sales inc vat inc fuel

4

4

7

APPENDIX Interim Results 201920 - November 2019

Plc Board

Kevin OrsquoByrneChief Financial Officer

Mike Coupe Group Chief Executive

Dame Susan Rice Senior Independent Director

Matt BrittinNon-Executive Director

Jo HarlowNon-Executive Director

Brian CassinNon-Executive Director

David KeensNon-Executive Director

Jean Tomlin Non-Executive Director

Martin Scicluna Chairman

8

APPENDIX Interim Results 201920 - November 2019

Plc Board

Mike Coupe Group Chief Executive Officer

Skills and experienceAppointed Group Chief Executive Officer on 9 July 2014 Mike has been a member of the Operating Board since October 2004 Mike has vast retail industry experience in trading strategy marketing digital and online as well as multi-site store experience He joined Sainsburyrsquos from Big Food Group where he was a board director of Big Food Group PLC and Managing Director of Iceland Food Stores He previously worked for both Asda and Tesco PLC where he served in a variety of senior management roles

Date of appointment 1 August 2007Mike has served as an Executive Director since 1 August 2007 and as Chief Executive Officer since 9 July 2014

Committee membershipCorporate Responsibility and Sustainability Committee

Kevin OrsquoByrne Chief Financial Officer

Skills and experienceKevin brings to the Board a wealth of retail and finance experience Kevin was previously Chief Executive Officer of Poundland Group Limited until December 2016 and held executive roles at Kingfisher plc from 2008 to 2015 including Divisional Director UK China and Turkey Chief Executive Officer of BampQ UK amp Ireland and Group Finance Director He was previously Group Finance Director of Dixons Retail plc and European Finance Director of Quaker Oats He was a Non-Executive Director of Land Securities Group PLC from 2008 to September 2017 where he was Chairman of the Audit Committee and Senior Independent Director

Date of appointment 9 January 2017

Other current rolesNon-Executive Director of Greene King plc

Skills and experienceMartin brings a breadth of experience and leadership in both executive and non-executive roles His previous roles include positions as the Chairman of Great Portland Estates plc Senior Independent Director and Chair of the Audit Committee of Worldpay Inc and Non-Executive Director and Chair of the Audit Committee of Lloyds Banking Group plc He was a partner at Deloitte LLP for 26 years serving as Chairman from 1995 to 2007 where his clients included Dixons WH Smith Alliance Unichem and Cadburyrsquos

Other current rolesChairman of RSA Insurance Group plc

Martin Scicluna Chairman

Date of appointment 1 November 2018 Martin joined the Board as Chairman Designate and Non-Executive Director on 1 November 2018 He was appointed as Chairman of the Board on 10 March 2019

Committee membershipChair of the Nomination Committee

Dame Susan Rice Senior Independent Director

Skills and experienceSusan has extensive experience as a Non-Executive Director as well as in retail banking financial services leadership and sustainability Her career in retail bankingis particularly relevant to our ownership ofSainsburyrsquos Bank Previously Susan was a member of the First Ministerrsquos Council of Economic Advisors Managing Director of Lloyds Banking Group Scotland and was previously Chief Executive and then Chairman of Lloyds TSB Scotland plc She has also held a range of other non-executive directorships including at the Bank of England and SSE plc

Committee membershipChair of the Remuneration Committee and a member of the Nomination Committee

Date of appointment 1 June 2013

Other current rolesChair of Scottish Water and Business Stream Chair of the Scottish Fiscal Commission Non-Executive Director of the North American Income Trust C Hoare and Co and Senior Independent Director of the North American Income Trust

9

Other current rolesNon-Executive Director and Chairman of the Audit Committee of Centrica plc

APPENDIX Interim Results 201920 - November 2019

Plc Board

Jean Tomlin Non-Executive Director

Skills and experienceJean has extensive experience and breadth of skills in human resources and corporate responsibility Jean was formerly Director of HR Workforce and Accreditation for The London OrganisingCommittee of the Olympic and Paralympic Games where she set the strategic direction to ensure the mobilisation of the combined 200000-strong workforce including paid staff volunteers and contractors which represented the recruitment and mobilisation of the largest peacetime workforce and set the industry standard for volunteering with the highly acclaimed Games She was previously Group HR Director at Marks and Spencer Group Plc HR Director and founder member of Egg plc and Sales amp Operations Director of Prudential Direct

Date of appointment 1 January 2013

Committee membershipAudit Committee Corporate Responsibility and Sustainability Committee and Nomination Committee

David Keens Non-Executive Director

Skills and experienceDavid has extensive retail experience and knowledge of consumer facing businesses together with his core skills in finance David was formerly Group Finance Director of next plc from 1991 to 2015 and their Group Treasurer from 1986 to 1991 Previous management experience includes nine years in the UK and overseas operations of multinational food manufacturer Nabisco and prior to that seven years in the accountancy profession

Date of appointment 29 April 2015

Committee membershipChair of the Audit Committee and a member of the Nomination Committee

Other current rolesIndependent Board member of Capri Holdings Limited Non-Executive Director of Hakluyt and Chief Executive Officer of Chanzo Limited

Other current rolesNon-Executive Director Senior Independent Director and Chair of the Audit Committee of Auto Trader Group plc

Matt BrittinNon-Executive Director

Skills and experienceMatt has extensive experience of running a high profile fast moving innovative digital business Since 2015 he has been responsible for Googlersquos business and operations in Europe the Middle East and Africa and hersquos been in leadership roles at Google since 2007 Prior to that Matt spent much of his career in media and marketing with particular interests in strategy commercial development and sales performance This included commercial and digital leadership roles in UK media

Date of appointment 27 January 2011

Committee membershipNomination Committee and Remuneration Committee

Other current rolesGooglersquos President ndash Europe Middle East and Africa and Director of The Media Trust

Brian Cassin Non-Executive Director

Skills and experienceBrian brings present day experience of running a FTSE40 group and of big data and analytics ndash topics of key importance to Sainsburyrsquos Brian joined Experian plc as Chief Financial Officer in April 2012 a post he held until his appointment as Chief Executive Officer in July 2014 Prior to this Brian spent his career in investment banking at Greenhill amp Co where he was Managing Director and Partner Brian has also held various roles at Baring Brothers International and at the London Stock Exchange

Date of appointment 1 April 2016

Committee membershipAudit Committee and Nomination Committee

Other current rolesChief Executive Officer of Experian plc

10

APPENDIX Interim Results 201920 - November 2019

Plc Board

Jo Harlow Non-Executive Director

Skills and experienceJo brings a wealth of experience in consumer-facing businesses and in the telecoms and technology industry bothin the UK and internationally Jo spent 12 years in a variety of senior management roles with Nokia and Microsoft Prior to this she spent eight years at PampG and 11 years at Reebok in senior sales and marketing positions in both Europe and the US

Date of appointment 11 September 2017

Committee membershipChair of the Corporate Responsibility and Sustainability Committee and member of the Nomination Committee and Remuneration Committee

Life PresidentLord Sainsbury of Preston Candover KG

Other current rolesNon-Executive Director of InterContinental Hotels plc Non-Executive Director of Halmaplc and Member of the Supervisory Board of Ceconomy AG

11

APPENDIX Interim Results 201920 - November 2019

Operating Board

Mike Coupe Group Chief Executive

Tim FallowfieldCompany Secretary amp Corporate Services Director

Kevin OrsquoByrne Chief Financial Officer

Jim BrownChief Executive Officer of Sainsburyrsquos Bank

Paul Mills-HicksFood Commercial Director

Angie RisleyGroup HR Director

Phil JordanGroup Chief InformationOfficer

Simon RobertsRetail and Operations Director

Clo MoriartyGroup Chief Digital Officer

12

APPENDIX Interim Results 201920 - November 2019

Operating Board

Mike Coupe Group Chief ExecutiveSee Appendix page 9

Kevin OrsquoByrneChief Financial OfficerSee Appendix page 9

Tim FallowfieldCompany Secretary amp Corporate Services Director

Date of appointment September 2004

Skills and experienceTim joined Sainsburyrsquos in 2001 as Company Secretary and joined the Operating Board in September 2004 In addition to his role as Company Secretary Tim is responsible for the Corporate Services Division comprising Legal Services Data Governance Safety Shareholder Services Insurance and Central Security He chairs the Group Safety Committee and the Data Governance Committee Tim joined Sainsburyrsquos from Exelplc the global logistics company now part of DHL where he was Company Secretary and General Counsel He began his career at the international law firm Clifford Chance and is a qualified solicitor Tim is Chairman of the Disability Confident Business Leaders Group which works with Government in shaping the disability employment agenda and in raising awareness of the benefits of employing disabled people

Jim BrownCEO of Sainsburyrsquos Bank

Skills and experienceJim joined Sainsburyrsquos Bank as CEO in June 2019 and is also a member of the Sainsburyrsquos Group Operating Board He has held a number of senior international Financial Services roles - most recently for RBS in the UK as CEO of Williams and Glyn and prior to that CEO of Ulster Bank in Northern Ireland and the Republic of Ireland Before moving to Ireland he was based in Hong Kong and was CEO Retail and Commercial Banking Asia and the Middle East for RBS and ABN AMRO He has also been a member of the RBS Group Management Committee ABN AMRO Executive Group ABN AMRO Global Consumer Leadership Team and the RBSBank of China Joint Steering Committee Earlier in his career he held a number of senior executive roles for Citibank in Asia and Australia and New Zealand Jim has also held various Board positions including at Ulster Bank Saudi Hollandi Bank The Royal Bank of Scotland (China) Co Ltd and RBS (Pakistan) Ltd He is also a past President of the Institute of Banking in Ireland He is currently a Certified Bank Director

Date of appointment August 2019

Paul Mills-HicksFood Commercial Director

Skills and experiencePaul joined the Operating Board in May 2014 as Food Commercial Director having spent over ten years at Sainsburyrsquos He was closely involved in the formation and execution of the lsquoMaking Sainsburyrsquos Great Againrsquo strategy Following this he held a variety of roles in commercial strategy and finance most recently as Business Unit Director for Grocery Prior to Sainsburyrsquos Paul was European Controller at Marks and Spencer Group PLC and a Director at UBS Warburg

Date of appointment May 2014

13

APPENDIX Interim Results 201920 - November 2019

Operating Board

Angie RisleyGroup HR Director

Skills and experienceAngie was appointed Group HR Director and a member of the Operating Board in January 2013 with responsibility for human resources Angie is also a Director of Sainsburyrsquos Bank plc Angie was most recently Non-Executive Director and Chairman of the Remuneration Committee of Serco plc and prior to this was Group HR Director of Lloyds Banking Group and an Executive Director of Whitbread PLC with responsibility for HR and Corporate Social Responsibility Angie is currently Non-Executive Director and Chair of the Remuneration Committee at Smith amp Nephew plc

Date of appointment January 2013

Phil JordanGroup Chief Information Officer

Skills and experiencePhil joined the Board in January 2018 and has brought a fresh globalperspective on technology to the Operating Board in addition to a wealth of experience in digital data and business transformation Prior to joining Sainsburyrsquos Phil had a long and successful track record in telecommunications Most recently he was Global Chief Information Officer at Telefonica overseeing Digital Transformation and Information Technology and prior to that was Chief Information Officer for Vodafone UKIreland Phil has worked as a Non-Executive Advisor on Technology in the Investment amp Retail Banking sector and is currently a Non-Executive Director of TalkTalk Telecom Group PLC and chairs its Cyber-Security Committee

Date of appointment January 2018

Simon RobertsRetail and Operations Director

Skills and experienceSimon joined Sainsburyrsquos and the Operating Board in July 2017 as Central Retail amp Operations Director responsible for Stores Central operation and Logistics In his previous role he was Executive Vice President of Walgreens Boots Alliance and President of Boots with responsibility for commercial and retail operations across the UK and Ireland Prior to Boots Simon was at Marks and Spencer Group PLC where he held operational and customer leadership roles across stores divisions and central operations Simon is also the Non-Executive Chairman at the Institute ofCustomer Service

Date of appointment July 2017

Clodagh MoriartyGroup Chief Digital Officer

Skills and experienceClodagh was appointed Group Chief Digital Officer in June 2018 Clodagh leads the delivery of a consistent and first-rate digital experience for customers across Sainsburyrsquos Argos and Sainsburyrsquos BankClodagh joined Sainsburyrsquos in 2010 from Bain amp Co management consultants where she had gained experience working on a broad range of projects across multiple sectors and countries Following two years as Head of Strategy at Sainsburyrsquosshe moved into Food Commercial as Category Manager for Meal Solutions and then became Head of Online Trading spanning Food General Merchandise and Clothing before being promoted to Director of Online in 2016 In this role Clodagh was instrumental in driving innovation within Groceries Online and launching new initiatives including SmartShop and Chop Chop

Date of appointment June 2018

14

APPENDIX Interim Results 201920 - November 2019

Supplementary financial details

3 Financial calendarQ3 trading statement(15 weeks to 4 January 2020)

Preliminary results(52 weeks to 7 March 2020)

8 January 2020

30 April 2020

1 Weighted average number of shares

The interim dividend datesOrdinary shares

Ex-dividend 14 November 2019Record 15 November 2019Payment 20 December 2019

H1 201920 22074m (24613m diluted)

H1 201819 21959m (24646m diluted) InterimFinalTotal

2 Dividend

201920

33p 31p79p

110p

201819

15

APPENDIX Interim Results 201920 - November 2019

Contacts

24

James CollinsHead of Investor RelationsTel + 44 (0) 20 7695 7112JamesCollinssainsburyscouk

Susie LynskeyInvestor Relations ManagerTel + 44 (0) 20 7695 0889SusieLynskeysainsburyscouk

Glyn DaviesInvestor Relations AssistantTel + 44 (0) 20 7695 0259GlynDaviessainsburyscouk

wwwj-sainsburycoukJ Sainsbury plc 33 Holborn London EC1N 2HT

Irene GalvanInvestor Relations AnalystTel + 44 (0) 20 7695 2762IreneGalvansainsburyscouk

  • Slide Number 1
  • Slide Number 2
  • Financial overview
  • Group performance overview
  • Retail sales
  • Sales performance versus market
  • Financial services
  • Financial services
  • Items excluded from underlying results
  • Retail capital expenditure
  • Pensions
  • Retail free cash flow
  • Balance sheet targets
  • Summary and Outlook
  • Slide Number 15
  • Key industry challenges
  • We will help our customers live well for less
  • Our strategy
  • Slide Number 19
  • Value brand investment
  • Lower prices on key volume lines
  • We continue to be less dependent on promotions
  • Improved grocery value
  • Slide Number 24
  • Category tier performance
  • Premium private label
  • Distinctive brands
  • Beauty Rollout
  • Our values make us different
  • Argos category and range focus
  • Clothing
  • Slide Number 32
  • Channels Supermarkets
  • Store investments driving customer satisfaction
  • Channels Convenience
  • Channels Groceries Online
  • Channels Argos
  • Slide Number 38
  • Product Quality Framework helps us fund investment
  • PQF cereals case study
  • BAU savings to offset cost inflation
  • Strategic cost transformation 5 year plan
  • Slide Number 43
  • Financial Services Priorities
  • Financial Services reshaping the portfolio
  • Financial Services key targets
  • Nectar
  • Slide Number 48
  • Digital
  • We will help our customers live well for less
  • Slide Number 51
  • Slide Number 52
  • Guidance for 201920
  • Retail sales
  • Sainsburyrsquos sales area and store numbers
  • Sainsburyrsquos store estate
  • Sainsburyrsquos investment programme
  • Retail margin
  • Group retail
  • Plc Board
  • Plc Board
  • Plc Board
  • Plc Board
  • Operating Board
  • Operating Board
  • Operating Board
  • Supplementary financial details
  • Contacts
Column1 201819
Grocery 19
GM 7
Clothing 1
To resize chart data range drag lower right corner of range
Grocery
GM
Clothing
Page 29: Interim Results 17/18 - Sainsbury's/media/Files/S... · 3 Interim Results 2019/20 - November 2019. Financial overview • First period reporting on an inc. IFRS 16 basis - Material

29 Interim Results 201920 - November 2019

Offer distinctive products and new

categories

2

Our values make us different

bull Committed to reduce plastic packaging by 50 by 2025

bull First retailer to remove single use plastic produce and bakery bags from our stores

- Launching reusable bags in fruit and veg aisles

bull Investing in our loose produce offer

bull Removed black plastic trays from ready meals

bull Fresh water stands in cafeacutes for customers to refill bottles

UKrsquos first major retailer to make significant commitment to reduce plastic

30 Interim Results 201920 - November 2019

Offer distinctive products and new

categories

2

Argos category and range focus

bull Availability improvement- Argos master range reduced by c30 over 3 years- Eliminating duplication removing low value items- Better availability of key lines in store

bull Rebalancing into higher margin categories- Gaining share in Furniture1

- Higher quality lines introduced - Increase in weekend delivery slots - Changing customer perceptions

1 GfK Markets 6 months ended 31st August 2019

31 Interim Results 201920 - November 2019

Offer distinctive products and new

categories

2

Clothing

bull Strong market share gains

bull Tu online- Sales +52 - 800000+ new customers +31 YoY

bull Margin rate improvement- Better buying and markdown management

bull lsquoWork Itrsquo campaign - New seasonal high quality value-led work wear ranges

32 Interim Results 201920 - November 2019

Make shopping

convenient supported by great service

3

33 Interim Results 201920 - November 2019

Make shopping

convenient supported by great service

3

Channels Supermarkets

Investing in stores

bull Over 870000 sq ft space repurposed since FY 201415

bull Tailored targeted investment

bull Significant step-up in 201920- Investing in 450+ supermarkets- 172 delivered in H1

1617 1718 1819

Supermarkets Trading intensity1

1 Supermarkets inc GMampC and Argos stores in Sainsburyrsquos

34 Interim Results 201920 - November 2019

Make shopping

convenient supported by great service

3

Store investments driving customer satisfaction

Source Lettuce Know in-store programme Supermarkets only 4 weeks to 121019 YOY

Checkoutexperience

Smartshopbull 200+ handset stores

- average sales participation c15- best stores gt25

bull 160+ app-only (hybrid) stores

Self checkoutsbull 2600+ upgrades bull 10 improvement in speed

Availability of products

Connected colleaguesbull Technology driving efficiency

and availabilitybull Replenishment + stock apps

Core investment

Store fabric upgradesbull 70 stores in H1bull 250 by year end

Ease of Checkout Speed of Checkout

4861

26Availability of products

Overall satisfaction in core investment stores

14

35 Interim Results 201920 - November 2019

Make shopping

convenient supported by great service

3

Channels Convenience

bull 2 year capital light programme resetting range space and pricing

- 158 stores reset in H1- On track to deliver 200 in FY1920- Around 15 SKUs standard to each store

bull Upgraded Self Checkouts in 69 Convenience stores- Improved customer satisfaction - Ease of checkout up 72 YoY- Speed of checkout up 62 YoY

2nd

5th

Value for Money Spent1

1 Lettuce Know Competitor Benchmarking Survey Convenience July 2019 vs Feb 20192 Lettuce Know in-store survey Week 31 201920 Lettuce Know

Sources

Knowledge of colleagues

Speed of checkout

Friendliness of colleagues

Ease of checkout

Availability of colleagues

Customer satisfaction (total)

Q2 1819 Q4 1819 Q1 1920 Q2 1920Q3 18193 Lettuce Know Q2 1920

Improved perceptions vs competitors

Strong and improving customer satisfaction3

2nd

3rd

Variety of Items1

36 Interim Results 201920 - November 2019

Make shopping

convenient supported by great service

3

Channels Groceries Online

bull Sales growth 7

bull Same day delivery now covers nearly 60 of UK households

bull Groceries Online app accounts for over 20 of orders

bull Extended delivery slots

bull Bagless deliveries

500

600

700

800

900

H1201516

H1201617

H1201718

H1201819

H1201920

70

80

7269

70

Sales and YOY growth ratespoundm

37 Interim Results 201920 - November 2019

Make shopping

convenient supported by great service

3

Channels Argos

Strong Fast Track growth

bull Fast Track collection growth 14 YoY

bull Fast Track delivery growth 5 YoY

166

660

657

216

Old formatsDigital Stores

H1 201920

AtAcquisition

Digital store investments

bull 176 Digital conversions and 15 full store refreshes in H1

bull Majority of remaining stores to be converted to digital in H2

bull Pay Browse in 362 stores versus 162 at year end

0

20

40

60

80

100

Walk-in Check and Reserve Home DeliveryFast Track Click amp Collect Fast Track Home Delivery

0

20

40

60

80

100 Fast track15

201617 H1 201920

Fast track24

Walk-in43

Walk-in36

38 Interim Results 201920 - November 2019

Drive efficiency

to invest in the customer

offer

4

39 Interim Results 201920 - November 2019

Drive efficiency

to invest in the customer

offer

4

Product Quality Framework helps us fund investment

PQF activity to date covers

49of food volume

Improved Value Indexmore competitive

More distinctive range more reason to shop at Sainsburyrsquos

Reduced SKU countoperational efficiencies

Cash gross profit +35

Increased salesvolume intensityoperational efficiencies

40 Interim Results 201920 - November 2019

Drive efficiency

to invest in the customer

offer

4

PQF cereals case study

Improved Value Index gt100bpsmore competitive

More distinctive rangemore reason to shop at Sainsburyrsquos

Reduced SKU count -20operational efficiencies

Higher cash gross profit +2 YOY

Volumes +8 operational efficiencies

41 Interim Results 201920 - November 2019

Drive efficiency

to invest in the customer

offer

4

BAU savings to offset cost inflation

Manages inflationary pressures

BAU savingsH1 201920

Procurement GNFR

Retail Technology Efficiencies

Retail HRRetail

management structures

Shrink Reduction

42 Interim Results 201920 - November 2019

Drive efficiency

to invest in the customer

offer

4

Strategic cost transformation 5 year plan

Converge Tackle fixed cost

End to end reviews

Retail Operations Marketing and Commercial Operations

Other central support

Logistics and Supply Chain

Project A

Project C

Project D

Shared Services BPO

Property strategy

Project BGNFR procurement

Capital prioritisation

Technology Digital and Corporate Services

pound250-pound350m

pound150-pound250m

pound400-pound600mExecution underway In planning Opportunities identified

pound5bn addressable cost base

43 Interim Results 201920 - November 2019

Grow connected

services

5

44 Interim Results 201920 - November 2019

Grow connected

services

5

Financial Services Priorities

To be the provider of financial services for loyal Sainsburyrsquos and Argos customers

An agile capital and cost efficient provider of simple mobile-led financial services

Vision

Objective

Priorities Reshape Simplify Strengthen

45 Interim Results 201920 - November 2019

Grow connected

services

5

Current Customer Base

Customer Credit Risk Balance Sheet Earnings

Argos Storecards 22m Prime Near Prime

Credit Cards 09m Prime

Personal Loans 05m Prime

Mortgages 9K Exit

Total Lending

Deposits 03m

Insurances 05m Very Low Risk

Travel Money 266 Sites

ATMs 1890

Financial Services reshaping the portfolio

46 Interim Results 201920 - November 2019

Grow connected

services

5

Increase connectivity and value for Group

Stop mortgage acquisition review back book options

No capital input from the Group from now1

Costincome c503 within 5 years

Double UPBT double digit ROCE within 5 years

Upstream cash within 5 years2

Financial Services key targets

Transform the cost base

Improve returns

Financial services cash generative

Reduce risk profile to Group

Stop putting cash in to Financial Services

2

4

6

3

1

5

Focus on Sainsburyrsquos customer base

1 Subject to regulatory changes requirements2 Subject to regulatory approval3 On a Group contribution basis

47 Interim Results 201920 - November 2019

Grow connected

services

5

Nectar

bull Biggest loyalty programme in the UK

bull Over 18 million collectors

bull Most recognised loyalty brand in the UK

bull Launch of Nectar digital- 21 million app users- Increase in overall Nectar participation- Increased levels of personalisation- 138000 new Nectar customers- 1 app on launch weekend

bull Coalition strengthened with addition of Esso in June 2019

48 Interim Results 201920 - November 2019

Provide a seamless customer

experience

6

49 Interim Results 201920 - November 2019

Provide a seamless customer

experience

6

Digital

bull Groceries Online sales penetration of 8- App accounts for over 20 of orders

bull 21 million digital Nectar app users

bull 14 million Argos Financial Services app downloads

bull Smartshop rollout in over 350 stores

Groceries online

Chop Chop

SmartShop

Universaldiscovery

Seamlessfinancialservices

Singlebasket

50 Interim Results 201920 - November 2019

We will help our customers live well for less

Confident in the core Integrated customer offer

One multi brand multi channel business

Strong cash generation supporting investment dividend and allowing deleverage

Financial flexibility and resilience

Sustainable cost reduction covering cost inflation and funding investment in our competitive offer

QampA

APPENDIX Interim Results 201920 - November 2019

Appendices

APPENDIX Interim Results 201920 - November 2019

Guidance for 201920

1

Spacebull Expect to open 2 new Sainsburyrsquos supermarkets and up to 15 convenience storesbull Expect to open around 25 Argos stores in Sainsburyrsquos (of which 11 are

relocations) resulting in around 305 Argos stores in supermarketsbull Expect to close 2 supermarkets around 25 convenience stores and around 20

Argos stores in FY201920 as part of announced property closure programme of 10-15 supermarkets 30-40 convenience stores and 60-70 Argos stores

Financial Servicesbull Financial services underlying operating profit expected to be cpound45m including a

cpound10m benefit as a result of a change in transfer pricing between Argos and Argos Financial Services

bull Financial Services non-underlying costs are expected to be around pound30mbull No further capital injections into the Bank are expected following pound35m in H1 201920

Depreciation and amortisationbull Expect underlying retail depreciation and amortisation of around pound12bn

including cpound500m right of use asset depreciation

CostsOperating cost inflationbull Cost inflation between 2 and 3Cost savingsbull Continue to deliver cost savings to at least offset the impact of cost inflation

Finance costsbull Net finance costs of around pound405m including pound320m lease interest in

201920 following the introduction of IFRS 16

One-off itemsbull In 201920 cash outflows as a result of items excluded from

underlying results should not exceed pound100mbull Property strategy programme one-off costs expected to be

pound230m-pound270m of which cash costs are pound30-40m

Dividendbull Sainsburyrsquos plans to change the full year dividend policy to 19x cover by

underlying earnings (versus 20x previously) to offset the dilutive (non cash) impact of IFRS 16 on underlying earnings

Capital expenditurebull Retail capital expenditure to be around pound550mbull Retail capital expenditure is expected to be around pound550m-pound600m per

annum over the medium term

Net debtbull Net debt before fair value movements on derivatives to reduce by at

least pound300m

Tax ratebull Underlying tax rate to be between 25 and 26

APPENDIX Interim Results 201920 - November 2019

Retail sales

1 Sales including VAT excluding fuel

LFL sales growth1

(10)

Sales from net new space1

04

Total sales growth1

(06)

Supermarkets2

(07)

Convenience20

Groceries Online

70

Channels

(01)(25)

(12)

2 Supermarket sales include Argos SiS sales FY 1819 16

pound139bn

pound103bnGrocery

pound30bnGeneralMerchandise

pound488mClothing

2

Chart1

201819
194
66
1

Sheet1

APPENDIX Interim Results 201920 - November 2019

Sainsburyrsquos sales area and store numbersAs at 21 September 2019

Opening figures 201920New storesClosuresReplacement storesExtensionsRefurbishments downsizesClosing figures H1 201920

Area(lsquo000 sq ft) Number

21210 -

(20)--

(17)21173

608 -(1)---

607

Supermarkets Convenience

Opening figures 201920New storesClosuresReplacement storesExtensionsRefurbishments downsizesClosing figures H1 201920

Area(lsquo000 sq ft) Number

1934 12

(19)2 --

1929

820 5

(2)1 --

824

Area(lsquo000 sq ft) Number

Total

Opening figures 201920New storesClosuresReplacement storesExtensionsRefurbishments downsizesClosing figures H1 201920

23144 12

(39)2 -

(17)23102

1428 5

(3)1 --

1431

3

APPENDIX Interim Results 201920 - November 2019

Sainsburyrsquos store estateAs at 21 September 2019

Sq ftsales area

82446

870

40001 to60000

20001 to40000

10000 to20000

Under10000 Total

Over60000

0122122

0197197

0175175

06767

824607

1431

Argos storesArgos in SainsburyrsquosArgos in HomebaseOtherArgos total store numbers

Habitat1

Collection points

594281

8-

883

16317

As at21 Sept 2019

Disposalsclosures

Newstores

As at9 March 2019

17--8

-1

(7)-

(2)-

(9)

-(36)

588288

6-

88216

282

ConvenienceSupermarketsTotal stores

Number of stores

Sq ftsales area

1929350

2279

40001 to60000

20001 to40000

10000 to20000

Under10000 Total

Over60000

-18441844

-58185818

-85018501

-46604660

19292117323102

ConvenienceSupermarketsTotal stores

Space by store size (lsquo000 sq ft)

Argos and Habitat store numbers

1 5 Habitat stores 11 Habitat stores in Sainsburys

4

APPENDIX Interim Results 201920 - November 2019

ClosureBitterne West

Sainsburyrsquos investment programme201920

Q1

Supermarkets ConvenienceNew storesMilton Keynes Brooklands District CentBromley High StLeeds Wike Ridge LaneSalford Harbour CityCanterbury High St

ReplacementMayfair Stratton St

ClosuresMayfairWarren St

Q1Q1Q1Q2Q2

Q2

Q1Q2

5

APPENDIX Interim Results 201920 - November 2019

Retail margin

Retail sales (inc VAT inc fuel)(exc VAT inc fuel)

Retail underlying EBITDAR1

Retail underlying EBITDAR margin 2

at constant fuel pricesRetail underlying operating profit3

Retail underlying operating margin 4

at constant fuel prices

1656714808

10677272

4373030

1661214856

11147575

4873333

030342

30 bps28 bps10333 bps32 bps

1 Retail underlying operating profit before net rental income of pound6 million and underlying depreciation and amortisation of pound636 million2 Retail underlying EBITDAR divided by underlying retail sales excluding VAT3 Retail underlying earnings before interest tax and Sainsburyrsquos underlying share of post-tax profit from joint ventures4 Retail underlying operating profit divided by underlying retail sales excluding VAT

poundm H1201920

H1201819

Change

6

APPENDIX Interim Results 201920 - November 2019

H1201920

H1201819

Group retail

Return on capital employed 1

Net debt to EBITDAR (times)23

Fixed charge cover (times)2

Underlying tax rate Core retail capex sales5

713126

26515

743326

25715

poundm

1 ROCE Return is defined as a 52 week rolling underlying profit before interest and tax Capital employed is defined as group net assets2 Net debt of pound6778 million includes lease obligations under IFRS 16 and perpetual securities treated as debt divided by Group underlying EBITDAR of pound2171 million calculated for a 52-week period to 21 September 20193 Group underlying EBITDAR divided by rent (both capital and interest) and net finance costs where interest on perpetual securities is treated as an underlying finance costs4 52 weeks to 22nd September 2018 is not available due to the implementation of IFRS 16 Comparatives therefore reflect the 52 weeks to 9th March 20195 Includes retail sales inc vat inc fuel

4

4

7

APPENDIX Interim Results 201920 - November 2019

Plc Board

Kevin OrsquoByrneChief Financial Officer

Mike Coupe Group Chief Executive

Dame Susan Rice Senior Independent Director

Matt BrittinNon-Executive Director

Jo HarlowNon-Executive Director

Brian CassinNon-Executive Director

David KeensNon-Executive Director

Jean Tomlin Non-Executive Director

Martin Scicluna Chairman

8

APPENDIX Interim Results 201920 - November 2019

Plc Board

Mike Coupe Group Chief Executive Officer

Skills and experienceAppointed Group Chief Executive Officer on 9 July 2014 Mike has been a member of the Operating Board since October 2004 Mike has vast retail industry experience in trading strategy marketing digital and online as well as multi-site store experience He joined Sainsburyrsquos from Big Food Group where he was a board director of Big Food Group PLC and Managing Director of Iceland Food Stores He previously worked for both Asda and Tesco PLC where he served in a variety of senior management roles

Date of appointment 1 August 2007Mike has served as an Executive Director since 1 August 2007 and as Chief Executive Officer since 9 July 2014

Committee membershipCorporate Responsibility and Sustainability Committee

Kevin OrsquoByrne Chief Financial Officer

Skills and experienceKevin brings to the Board a wealth of retail and finance experience Kevin was previously Chief Executive Officer of Poundland Group Limited until December 2016 and held executive roles at Kingfisher plc from 2008 to 2015 including Divisional Director UK China and Turkey Chief Executive Officer of BampQ UK amp Ireland and Group Finance Director He was previously Group Finance Director of Dixons Retail plc and European Finance Director of Quaker Oats He was a Non-Executive Director of Land Securities Group PLC from 2008 to September 2017 where he was Chairman of the Audit Committee and Senior Independent Director

Date of appointment 9 January 2017

Other current rolesNon-Executive Director of Greene King plc

Skills and experienceMartin brings a breadth of experience and leadership in both executive and non-executive roles His previous roles include positions as the Chairman of Great Portland Estates plc Senior Independent Director and Chair of the Audit Committee of Worldpay Inc and Non-Executive Director and Chair of the Audit Committee of Lloyds Banking Group plc He was a partner at Deloitte LLP for 26 years serving as Chairman from 1995 to 2007 where his clients included Dixons WH Smith Alliance Unichem and Cadburyrsquos

Other current rolesChairman of RSA Insurance Group plc

Martin Scicluna Chairman

Date of appointment 1 November 2018 Martin joined the Board as Chairman Designate and Non-Executive Director on 1 November 2018 He was appointed as Chairman of the Board on 10 March 2019

Committee membershipChair of the Nomination Committee

Dame Susan Rice Senior Independent Director

Skills and experienceSusan has extensive experience as a Non-Executive Director as well as in retail banking financial services leadership and sustainability Her career in retail bankingis particularly relevant to our ownership ofSainsburyrsquos Bank Previously Susan was a member of the First Ministerrsquos Council of Economic Advisors Managing Director of Lloyds Banking Group Scotland and was previously Chief Executive and then Chairman of Lloyds TSB Scotland plc She has also held a range of other non-executive directorships including at the Bank of England and SSE plc

Committee membershipChair of the Remuneration Committee and a member of the Nomination Committee

Date of appointment 1 June 2013

Other current rolesChair of Scottish Water and Business Stream Chair of the Scottish Fiscal Commission Non-Executive Director of the North American Income Trust C Hoare and Co and Senior Independent Director of the North American Income Trust

9

Other current rolesNon-Executive Director and Chairman of the Audit Committee of Centrica plc

APPENDIX Interim Results 201920 - November 2019

Plc Board

Jean Tomlin Non-Executive Director

Skills and experienceJean has extensive experience and breadth of skills in human resources and corporate responsibility Jean was formerly Director of HR Workforce and Accreditation for The London OrganisingCommittee of the Olympic and Paralympic Games where she set the strategic direction to ensure the mobilisation of the combined 200000-strong workforce including paid staff volunteers and contractors which represented the recruitment and mobilisation of the largest peacetime workforce and set the industry standard for volunteering with the highly acclaimed Games She was previously Group HR Director at Marks and Spencer Group Plc HR Director and founder member of Egg plc and Sales amp Operations Director of Prudential Direct

Date of appointment 1 January 2013

Committee membershipAudit Committee Corporate Responsibility and Sustainability Committee and Nomination Committee

David Keens Non-Executive Director

Skills and experienceDavid has extensive retail experience and knowledge of consumer facing businesses together with his core skills in finance David was formerly Group Finance Director of next plc from 1991 to 2015 and their Group Treasurer from 1986 to 1991 Previous management experience includes nine years in the UK and overseas operations of multinational food manufacturer Nabisco and prior to that seven years in the accountancy profession

Date of appointment 29 April 2015

Committee membershipChair of the Audit Committee and a member of the Nomination Committee

Other current rolesIndependent Board member of Capri Holdings Limited Non-Executive Director of Hakluyt and Chief Executive Officer of Chanzo Limited

Other current rolesNon-Executive Director Senior Independent Director and Chair of the Audit Committee of Auto Trader Group plc

Matt BrittinNon-Executive Director

Skills and experienceMatt has extensive experience of running a high profile fast moving innovative digital business Since 2015 he has been responsible for Googlersquos business and operations in Europe the Middle East and Africa and hersquos been in leadership roles at Google since 2007 Prior to that Matt spent much of his career in media and marketing with particular interests in strategy commercial development and sales performance This included commercial and digital leadership roles in UK media

Date of appointment 27 January 2011

Committee membershipNomination Committee and Remuneration Committee

Other current rolesGooglersquos President ndash Europe Middle East and Africa and Director of The Media Trust

Brian Cassin Non-Executive Director

Skills and experienceBrian brings present day experience of running a FTSE40 group and of big data and analytics ndash topics of key importance to Sainsburyrsquos Brian joined Experian plc as Chief Financial Officer in April 2012 a post he held until his appointment as Chief Executive Officer in July 2014 Prior to this Brian spent his career in investment banking at Greenhill amp Co where he was Managing Director and Partner Brian has also held various roles at Baring Brothers International and at the London Stock Exchange

Date of appointment 1 April 2016

Committee membershipAudit Committee and Nomination Committee

Other current rolesChief Executive Officer of Experian plc

10

APPENDIX Interim Results 201920 - November 2019

Plc Board

Jo Harlow Non-Executive Director

Skills and experienceJo brings a wealth of experience in consumer-facing businesses and in the telecoms and technology industry bothin the UK and internationally Jo spent 12 years in a variety of senior management roles with Nokia and Microsoft Prior to this she spent eight years at PampG and 11 years at Reebok in senior sales and marketing positions in both Europe and the US

Date of appointment 11 September 2017

Committee membershipChair of the Corporate Responsibility and Sustainability Committee and member of the Nomination Committee and Remuneration Committee

Life PresidentLord Sainsbury of Preston Candover KG

Other current rolesNon-Executive Director of InterContinental Hotels plc Non-Executive Director of Halmaplc and Member of the Supervisory Board of Ceconomy AG

11

APPENDIX Interim Results 201920 - November 2019

Operating Board

Mike Coupe Group Chief Executive

Tim FallowfieldCompany Secretary amp Corporate Services Director

Kevin OrsquoByrne Chief Financial Officer

Jim BrownChief Executive Officer of Sainsburyrsquos Bank

Paul Mills-HicksFood Commercial Director

Angie RisleyGroup HR Director

Phil JordanGroup Chief InformationOfficer

Simon RobertsRetail and Operations Director

Clo MoriartyGroup Chief Digital Officer

12

APPENDIX Interim Results 201920 - November 2019

Operating Board

Mike Coupe Group Chief ExecutiveSee Appendix page 9

Kevin OrsquoByrneChief Financial OfficerSee Appendix page 9

Tim FallowfieldCompany Secretary amp Corporate Services Director

Date of appointment September 2004

Skills and experienceTim joined Sainsburyrsquos in 2001 as Company Secretary and joined the Operating Board in September 2004 In addition to his role as Company Secretary Tim is responsible for the Corporate Services Division comprising Legal Services Data Governance Safety Shareholder Services Insurance and Central Security He chairs the Group Safety Committee and the Data Governance Committee Tim joined Sainsburyrsquos from Exelplc the global logistics company now part of DHL where he was Company Secretary and General Counsel He began his career at the international law firm Clifford Chance and is a qualified solicitor Tim is Chairman of the Disability Confident Business Leaders Group which works with Government in shaping the disability employment agenda and in raising awareness of the benefits of employing disabled people

Jim BrownCEO of Sainsburyrsquos Bank

Skills and experienceJim joined Sainsburyrsquos Bank as CEO in June 2019 and is also a member of the Sainsburyrsquos Group Operating Board He has held a number of senior international Financial Services roles - most recently for RBS in the UK as CEO of Williams and Glyn and prior to that CEO of Ulster Bank in Northern Ireland and the Republic of Ireland Before moving to Ireland he was based in Hong Kong and was CEO Retail and Commercial Banking Asia and the Middle East for RBS and ABN AMRO He has also been a member of the RBS Group Management Committee ABN AMRO Executive Group ABN AMRO Global Consumer Leadership Team and the RBSBank of China Joint Steering Committee Earlier in his career he held a number of senior executive roles for Citibank in Asia and Australia and New Zealand Jim has also held various Board positions including at Ulster Bank Saudi Hollandi Bank The Royal Bank of Scotland (China) Co Ltd and RBS (Pakistan) Ltd He is also a past President of the Institute of Banking in Ireland He is currently a Certified Bank Director

Date of appointment August 2019

Paul Mills-HicksFood Commercial Director

Skills and experiencePaul joined the Operating Board in May 2014 as Food Commercial Director having spent over ten years at Sainsburyrsquos He was closely involved in the formation and execution of the lsquoMaking Sainsburyrsquos Great Againrsquo strategy Following this he held a variety of roles in commercial strategy and finance most recently as Business Unit Director for Grocery Prior to Sainsburyrsquos Paul was European Controller at Marks and Spencer Group PLC and a Director at UBS Warburg

Date of appointment May 2014

13

APPENDIX Interim Results 201920 - November 2019

Operating Board

Angie RisleyGroup HR Director

Skills and experienceAngie was appointed Group HR Director and a member of the Operating Board in January 2013 with responsibility for human resources Angie is also a Director of Sainsburyrsquos Bank plc Angie was most recently Non-Executive Director and Chairman of the Remuneration Committee of Serco plc and prior to this was Group HR Director of Lloyds Banking Group and an Executive Director of Whitbread PLC with responsibility for HR and Corporate Social Responsibility Angie is currently Non-Executive Director and Chair of the Remuneration Committee at Smith amp Nephew plc

Date of appointment January 2013

Phil JordanGroup Chief Information Officer

Skills and experiencePhil joined the Board in January 2018 and has brought a fresh globalperspective on technology to the Operating Board in addition to a wealth of experience in digital data and business transformation Prior to joining Sainsburyrsquos Phil had a long and successful track record in telecommunications Most recently he was Global Chief Information Officer at Telefonica overseeing Digital Transformation and Information Technology and prior to that was Chief Information Officer for Vodafone UKIreland Phil has worked as a Non-Executive Advisor on Technology in the Investment amp Retail Banking sector and is currently a Non-Executive Director of TalkTalk Telecom Group PLC and chairs its Cyber-Security Committee

Date of appointment January 2018

Simon RobertsRetail and Operations Director

Skills and experienceSimon joined Sainsburyrsquos and the Operating Board in July 2017 as Central Retail amp Operations Director responsible for Stores Central operation and Logistics In his previous role he was Executive Vice President of Walgreens Boots Alliance and President of Boots with responsibility for commercial and retail operations across the UK and Ireland Prior to Boots Simon was at Marks and Spencer Group PLC where he held operational and customer leadership roles across stores divisions and central operations Simon is also the Non-Executive Chairman at the Institute ofCustomer Service

Date of appointment July 2017

Clodagh MoriartyGroup Chief Digital Officer

Skills and experienceClodagh was appointed Group Chief Digital Officer in June 2018 Clodagh leads the delivery of a consistent and first-rate digital experience for customers across Sainsburyrsquos Argos and Sainsburyrsquos BankClodagh joined Sainsburyrsquos in 2010 from Bain amp Co management consultants where she had gained experience working on a broad range of projects across multiple sectors and countries Following two years as Head of Strategy at Sainsburyrsquosshe moved into Food Commercial as Category Manager for Meal Solutions and then became Head of Online Trading spanning Food General Merchandise and Clothing before being promoted to Director of Online in 2016 In this role Clodagh was instrumental in driving innovation within Groceries Online and launching new initiatives including SmartShop and Chop Chop

Date of appointment June 2018

14

APPENDIX Interim Results 201920 - November 2019

Supplementary financial details

3 Financial calendarQ3 trading statement(15 weeks to 4 January 2020)

Preliminary results(52 weeks to 7 March 2020)

8 January 2020

30 April 2020

1 Weighted average number of shares

The interim dividend datesOrdinary shares

Ex-dividend 14 November 2019Record 15 November 2019Payment 20 December 2019

H1 201920 22074m (24613m diluted)

H1 201819 21959m (24646m diluted) InterimFinalTotal

2 Dividend

201920

33p 31p79p

110p

201819

15

APPENDIX Interim Results 201920 - November 2019

Contacts

24

James CollinsHead of Investor RelationsTel + 44 (0) 20 7695 7112JamesCollinssainsburyscouk

Susie LynskeyInvestor Relations ManagerTel + 44 (0) 20 7695 0889SusieLynskeysainsburyscouk

Glyn DaviesInvestor Relations AssistantTel + 44 (0) 20 7695 0259GlynDaviessainsburyscouk

wwwj-sainsburycoukJ Sainsbury plc 33 Holborn London EC1N 2HT

Irene GalvanInvestor Relations AnalystTel + 44 (0) 20 7695 2762IreneGalvansainsburyscouk

  • Slide Number 1
  • Slide Number 2
  • Financial overview
  • Group performance overview
  • Retail sales
  • Sales performance versus market
  • Financial services
  • Financial services
  • Items excluded from underlying results
  • Retail capital expenditure
  • Pensions
  • Retail free cash flow
  • Balance sheet targets
  • Summary and Outlook
  • Slide Number 15
  • Key industry challenges
  • We will help our customers live well for less
  • Our strategy
  • Slide Number 19
  • Value brand investment
  • Lower prices on key volume lines
  • We continue to be less dependent on promotions
  • Improved grocery value
  • Slide Number 24
  • Category tier performance
  • Premium private label
  • Distinctive brands
  • Beauty Rollout
  • Our values make us different
  • Argos category and range focus
  • Clothing
  • Slide Number 32
  • Channels Supermarkets
  • Store investments driving customer satisfaction
  • Channels Convenience
  • Channels Groceries Online
  • Channels Argos
  • Slide Number 38
  • Product Quality Framework helps us fund investment
  • PQF cereals case study
  • BAU savings to offset cost inflation
  • Strategic cost transformation 5 year plan
  • Slide Number 43
  • Financial Services Priorities
  • Financial Services reshaping the portfolio
  • Financial Services key targets
  • Nectar
  • Slide Number 48
  • Digital
  • We will help our customers live well for less
  • Slide Number 51
  • Slide Number 52
  • Guidance for 201920
  • Retail sales
  • Sainsburyrsquos sales area and store numbers
  • Sainsburyrsquos store estate
  • Sainsburyrsquos investment programme
  • Retail margin
  • Group retail
  • Plc Board
  • Plc Board
  • Plc Board
  • Plc Board
  • Operating Board
  • Operating Board
  • Operating Board
  • Supplementary financial details
  • Contacts
Column1 201819
Grocery 19
GM 7
Clothing 1
To resize chart data range drag lower right corner of range
Grocery
GM
Clothing
Page 30: Interim Results 17/18 - Sainsbury's/media/Files/S... · 3 Interim Results 2019/20 - November 2019. Financial overview • First period reporting on an inc. IFRS 16 basis - Material

30 Interim Results 201920 - November 2019

Offer distinctive products and new

categories

2

Argos category and range focus

bull Availability improvement- Argos master range reduced by c30 over 3 years- Eliminating duplication removing low value items- Better availability of key lines in store

bull Rebalancing into higher margin categories- Gaining share in Furniture1

- Higher quality lines introduced - Increase in weekend delivery slots - Changing customer perceptions

1 GfK Markets 6 months ended 31st August 2019

31 Interim Results 201920 - November 2019

Offer distinctive products and new

categories

2

Clothing

bull Strong market share gains

bull Tu online- Sales +52 - 800000+ new customers +31 YoY

bull Margin rate improvement- Better buying and markdown management

bull lsquoWork Itrsquo campaign - New seasonal high quality value-led work wear ranges

32 Interim Results 201920 - November 2019

Make shopping

convenient supported by great service

3

33 Interim Results 201920 - November 2019

Make shopping

convenient supported by great service

3

Channels Supermarkets

Investing in stores

bull Over 870000 sq ft space repurposed since FY 201415

bull Tailored targeted investment

bull Significant step-up in 201920- Investing in 450+ supermarkets- 172 delivered in H1

1617 1718 1819

Supermarkets Trading intensity1

1 Supermarkets inc GMampC and Argos stores in Sainsburyrsquos

34 Interim Results 201920 - November 2019

Make shopping

convenient supported by great service

3

Store investments driving customer satisfaction

Source Lettuce Know in-store programme Supermarkets only 4 weeks to 121019 YOY

Checkoutexperience

Smartshopbull 200+ handset stores

- average sales participation c15- best stores gt25

bull 160+ app-only (hybrid) stores

Self checkoutsbull 2600+ upgrades bull 10 improvement in speed

Availability of products

Connected colleaguesbull Technology driving efficiency

and availabilitybull Replenishment + stock apps

Core investment

Store fabric upgradesbull 70 stores in H1bull 250 by year end

Ease of Checkout Speed of Checkout

4861

26Availability of products

Overall satisfaction in core investment stores

14

35 Interim Results 201920 - November 2019

Make shopping

convenient supported by great service

3

Channels Convenience

bull 2 year capital light programme resetting range space and pricing

- 158 stores reset in H1- On track to deliver 200 in FY1920- Around 15 SKUs standard to each store

bull Upgraded Self Checkouts in 69 Convenience stores- Improved customer satisfaction - Ease of checkout up 72 YoY- Speed of checkout up 62 YoY

2nd

5th

Value for Money Spent1

1 Lettuce Know Competitor Benchmarking Survey Convenience July 2019 vs Feb 20192 Lettuce Know in-store survey Week 31 201920 Lettuce Know

Sources

Knowledge of colleagues

Speed of checkout

Friendliness of colleagues

Ease of checkout

Availability of colleagues

Customer satisfaction (total)

Q2 1819 Q4 1819 Q1 1920 Q2 1920Q3 18193 Lettuce Know Q2 1920

Improved perceptions vs competitors

Strong and improving customer satisfaction3

2nd

3rd

Variety of Items1

36 Interim Results 201920 - November 2019

Make shopping

convenient supported by great service

3

Channels Groceries Online

bull Sales growth 7

bull Same day delivery now covers nearly 60 of UK households

bull Groceries Online app accounts for over 20 of orders

bull Extended delivery slots

bull Bagless deliveries

500

600

700

800

900

H1201516

H1201617

H1201718

H1201819

H1201920

70

80

7269

70

Sales and YOY growth ratespoundm

37 Interim Results 201920 - November 2019

Make shopping

convenient supported by great service

3

Channels Argos

Strong Fast Track growth

bull Fast Track collection growth 14 YoY

bull Fast Track delivery growth 5 YoY

166

660

657

216

Old formatsDigital Stores

H1 201920

AtAcquisition

Digital store investments

bull 176 Digital conversions and 15 full store refreshes in H1

bull Majority of remaining stores to be converted to digital in H2

bull Pay Browse in 362 stores versus 162 at year end

0

20

40

60

80

100

Walk-in Check and Reserve Home DeliveryFast Track Click amp Collect Fast Track Home Delivery

0

20

40

60

80

100 Fast track15

201617 H1 201920

Fast track24

Walk-in43

Walk-in36

38 Interim Results 201920 - November 2019

Drive efficiency

to invest in the customer

offer

4

39 Interim Results 201920 - November 2019

Drive efficiency

to invest in the customer

offer

4

Product Quality Framework helps us fund investment

PQF activity to date covers

49of food volume

Improved Value Indexmore competitive

More distinctive range more reason to shop at Sainsburyrsquos

Reduced SKU countoperational efficiencies

Cash gross profit +35

Increased salesvolume intensityoperational efficiencies

40 Interim Results 201920 - November 2019

Drive efficiency

to invest in the customer

offer

4

PQF cereals case study

Improved Value Index gt100bpsmore competitive

More distinctive rangemore reason to shop at Sainsburyrsquos

Reduced SKU count -20operational efficiencies

Higher cash gross profit +2 YOY

Volumes +8 operational efficiencies

41 Interim Results 201920 - November 2019

Drive efficiency

to invest in the customer

offer

4

BAU savings to offset cost inflation

Manages inflationary pressures

BAU savingsH1 201920

Procurement GNFR

Retail Technology Efficiencies

Retail HRRetail

management structures

Shrink Reduction

42 Interim Results 201920 - November 2019

Drive efficiency

to invest in the customer

offer

4

Strategic cost transformation 5 year plan

Converge Tackle fixed cost

End to end reviews

Retail Operations Marketing and Commercial Operations

Other central support

Logistics and Supply Chain

Project A

Project C

Project D

Shared Services BPO

Property strategy

Project BGNFR procurement

Capital prioritisation

Technology Digital and Corporate Services

pound250-pound350m

pound150-pound250m

pound400-pound600mExecution underway In planning Opportunities identified

pound5bn addressable cost base

43 Interim Results 201920 - November 2019

Grow connected

services

5

44 Interim Results 201920 - November 2019

Grow connected

services

5

Financial Services Priorities

To be the provider of financial services for loyal Sainsburyrsquos and Argos customers

An agile capital and cost efficient provider of simple mobile-led financial services

Vision

Objective

Priorities Reshape Simplify Strengthen

45 Interim Results 201920 - November 2019

Grow connected

services

5

Current Customer Base

Customer Credit Risk Balance Sheet Earnings

Argos Storecards 22m Prime Near Prime

Credit Cards 09m Prime

Personal Loans 05m Prime

Mortgages 9K Exit

Total Lending

Deposits 03m

Insurances 05m Very Low Risk

Travel Money 266 Sites

ATMs 1890

Financial Services reshaping the portfolio

46 Interim Results 201920 - November 2019

Grow connected

services

5

Increase connectivity and value for Group

Stop mortgage acquisition review back book options

No capital input from the Group from now1

Costincome c503 within 5 years

Double UPBT double digit ROCE within 5 years

Upstream cash within 5 years2

Financial Services key targets

Transform the cost base

Improve returns

Financial services cash generative

Reduce risk profile to Group

Stop putting cash in to Financial Services

2

4

6

3

1

5

Focus on Sainsburyrsquos customer base

1 Subject to regulatory changes requirements2 Subject to regulatory approval3 On a Group contribution basis

47 Interim Results 201920 - November 2019

Grow connected

services

5

Nectar

bull Biggest loyalty programme in the UK

bull Over 18 million collectors

bull Most recognised loyalty brand in the UK

bull Launch of Nectar digital- 21 million app users- Increase in overall Nectar participation- Increased levels of personalisation- 138000 new Nectar customers- 1 app on launch weekend

bull Coalition strengthened with addition of Esso in June 2019

48 Interim Results 201920 - November 2019

Provide a seamless customer

experience

6

49 Interim Results 201920 - November 2019

Provide a seamless customer

experience

6

Digital

bull Groceries Online sales penetration of 8- App accounts for over 20 of orders

bull 21 million digital Nectar app users

bull 14 million Argos Financial Services app downloads

bull Smartshop rollout in over 350 stores

Groceries online

Chop Chop

SmartShop

Universaldiscovery

Seamlessfinancialservices

Singlebasket

50 Interim Results 201920 - November 2019

We will help our customers live well for less

Confident in the core Integrated customer offer

One multi brand multi channel business

Strong cash generation supporting investment dividend and allowing deleverage

Financial flexibility and resilience

Sustainable cost reduction covering cost inflation and funding investment in our competitive offer

QampA

APPENDIX Interim Results 201920 - November 2019

Appendices

APPENDIX Interim Results 201920 - November 2019

Guidance for 201920

1

Spacebull Expect to open 2 new Sainsburyrsquos supermarkets and up to 15 convenience storesbull Expect to open around 25 Argos stores in Sainsburyrsquos (of which 11 are

relocations) resulting in around 305 Argos stores in supermarketsbull Expect to close 2 supermarkets around 25 convenience stores and around 20

Argos stores in FY201920 as part of announced property closure programme of 10-15 supermarkets 30-40 convenience stores and 60-70 Argos stores

Financial Servicesbull Financial services underlying operating profit expected to be cpound45m including a

cpound10m benefit as a result of a change in transfer pricing between Argos and Argos Financial Services

bull Financial Services non-underlying costs are expected to be around pound30mbull No further capital injections into the Bank are expected following pound35m in H1 201920

Depreciation and amortisationbull Expect underlying retail depreciation and amortisation of around pound12bn

including cpound500m right of use asset depreciation

CostsOperating cost inflationbull Cost inflation between 2 and 3Cost savingsbull Continue to deliver cost savings to at least offset the impact of cost inflation

Finance costsbull Net finance costs of around pound405m including pound320m lease interest in

201920 following the introduction of IFRS 16

One-off itemsbull In 201920 cash outflows as a result of items excluded from

underlying results should not exceed pound100mbull Property strategy programme one-off costs expected to be

pound230m-pound270m of which cash costs are pound30-40m

Dividendbull Sainsburyrsquos plans to change the full year dividend policy to 19x cover by

underlying earnings (versus 20x previously) to offset the dilutive (non cash) impact of IFRS 16 on underlying earnings

Capital expenditurebull Retail capital expenditure to be around pound550mbull Retail capital expenditure is expected to be around pound550m-pound600m per

annum over the medium term

Net debtbull Net debt before fair value movements on derivatives to reduce by at

least pound300m

Tax ratebull Underlying tax rate to be between 25 and 26

APPENDIX Interim Results 201920 - November 2019

Retail sales

1 Sales including VAT excluding fuel

LFL sales growth1

(10)

Sales from net new space1

04

Total sales growth1

(06)

Supermarkets2

(07)

Convenience20

Groceries Online

70

Channels

(01)(25)

(12)

2 Supermarket sales include Argos SiS sales FY 1819 16

pound139bn

pound103bnGrocery

pound30bnGeneralMerchandise

pound488mClothing

2

Chart1

201819
194
66
1

Sheet1

APPENDIX Interim Results 201920 - November 2019

Sainsburyrsquos sales area and store numbersAs at 21 September 2019

Opening figures 201920New storesClosuresReplacement storesExtensionsRefurbishments downsizesClosing figures H1 201920

Area(lsquo000 sq ft) Number

21210 -

(20)--

(17)21173

608 -(1)---

607

Supermarkets Convenience

Opening figures 201920New storesClosuresReplacement storesExtensionsRefurbishments downsizesClosing figures H1 201920

Area(lsquo000 sq ft) Number

1934 12

(19)2 --

1929

820 5

(2)1 --

824

Area(lsquo000 sq ft) Number

Total

Opening figures 201920New storesClosuresReplacement storesExtensionsRefurbishments downsizesClosing figures H1 201920

23144 12

(39)2 -

(17)23102

1428 5

(3)1 --

1431

3

APPENDIX Interim Results 201920 - November 2019

Sainsburyrsquos store estateAs at 21 September 2019

Sq ftsales area

82446

870

40001 to60000

20001 to40000

10000 to20000

Under10000 Total

Over60000

0122122

0197197

0175175

06767

824607

1431

Argos storesArgos in SainsburyrsquosArgos in HomebaseOtherArgos total store numbers

Habitat1

Collection points

594281

8-

883

16317

As at21 Sept 2019

Disposalsclosures

Newstores

As at9 March 2019

17--8

-1

(7)-

(2)-

(9)

-(36)

588288

6-

88216

282

ConvenienceSupermarketsTotal stores

Number of stores

Sq ftsales area

1929350

2279

40001 to60000

20001 to40000

10000 to20000

Under10000 Total

Over60000

-18441844

-58185818

-85018501

-46604660

19292117323102

ConvenienceSupermarketsTotal stores

Space by store size (lsquo000 sq ft)

Argos and Habitat store numbers

1 5 Habitat stores 11 Habitat stores in Sainsburys

4

APPENDIX Interim Results 201920 - November 2019

ClosureBitterne West

Sainsburyrsquos investment programme201920

Q1

Supermarkets ConvenienceNew storesMilton Keynes Brooklands District CentBromley High StLeeds Wike Ridge LaneSalford Harbour CityCanterbury High St

ReplacementMayfair Stratton St

ClosuresMayfairWarren St

Q1Q1Q1Q2Q2

Q2

Q1Q2

5

APPENDIX Interim Results 201920 - November 2019

Retail margin

Retail sales (inc VAT inc fuel)(exc VAT inc fuel)

Retail underlying EBITDAR1

Retail underlying EBITDAR margin 2

at constant fuel pricesRetail underlying operating profit3

Retail underlying operating margin 4

at constant fuel prices

1656714808

10677272

4373030

1661214856

11147575

4873333

030342

30 bps28 bps10333 bps32 bps

1 Retail underlying operating profit before net rental income of pound6 million and underlying depreciation and amortisation of pound636 million2 Retail underlying EBITDAR divided by underlying retail sales excluding VAT3 Retail underlying earnings before interest tax and Sainsburyrsquos underlying share of post-tax profit from joint ventures4 Retail underlying operating profit divided by underlying retail sales excluding VAT

poundm H1201920

H1201819

Change

6

APPENDIX Interim Results 201920 - November 2019

H1201920

H1201819

Group retail

Return on capital employed 1

Net debt to EBITDAR (times)23

Fixed charge cover (times)2

Underlying tax rate Core retail capex sales5

713126

26515

743326

25715

poundm

1 ROCE Return is defined as a 52 week rolling underlying profit before interest and tax Capital employed is defined as group net assets2 Net debt of pound6778 million includes lease obligations under IFRS 16 and perpetual securities treated as debt divided by Group underlying EBITDAR of pound2171 million calculated for a 52-week period to 21 September 20193 Group underlying EBITDAR divided by rent (both capital and interest) and net finance costs where interest on perpetual securities is treated as an underlying finance costs4 52 weeks to 22nd September 2018 is not available due to the implementation of IFRS 16 Comparatives therefore reflect the 52 weeks to 9th March 20195 Includes retail sales inc vat inc fuel

4

4

7

APPENDIX Interim Results 201920 - November 2019

Plc Board

Kevin OrsquoByrneChief Financial Officer

Mike Coupe Group Chief Executive

Dame Susan Rice Senior Independent Director

Matt BrittinNon-Executive Director

Jo HarlowNon-Executive Director

Brian CassinNon-Executive Director

David KeensNon-Executive Director

Jean Tomlin Non-Executive Director

Martin Scicluna Chairman

8

APPENDIX Interim Results 201920 - November 2019

Plc Board

Mike Coupe Group Chief Executive Officer

Skills and experienceAppointed Group Chief Executive Officer on 9 July 2014 Mike has been a member of the Operating Board since October 2004 Mike has vast retail industry experience in trading strategy marketing digital and online as well as multi-site store experience He joined Sainsburyrsquos from Big Food Group where he was a board director of Big Food Group PLC and Managing Director of Iceland Food Stores He previously worked for both Asda and Tesco PLC where he served in a variety of senior management roles

Date of appointment 1 August 2007Mike has served as an Executive Director since 1 August 2007 and as Chief Executive Officer since 9 July 2014

Committee membershipCorporate Responsibility and Sustainability Committee

Kevin OrsquoByrne Chief Financial Officer

Skills and experienceKevin brings to the Board a wealth of retail and finance experience Kevin was previously Chief Executive Officer of Poundland Group Limited until December 2016 and held executive roles at Kingfisher plc from 2008 to 2015 including Divisional Director UK China and Turkey Chief Executive Officer of BampQ UK amp Ireland and Group Finance Director He was previously Group Finance Director of Dixons Retail plc and European Finance Director of Quaker Oats He was a Non-Executive Director of Land Securities Group PLC from 2008 to September 2017 where he was Chairman of the Audit Committee and Senior Independent Director

Date of appointment 9 January 2017

Other current rolesNon-Executive Director of Greene King plc

Skills and experienceMartin brings a breadth of experience and leadership in both executive and non-executive roles His previous roles include positions as the Chairman of Great Portland Estates plc Senior Independent Director and Chair of the Audit Committee of Worldpay Inc and Non-Executive Director and Chair of the Audit Committee of Lloyds Banking Group plc He was a partner at Deloitte LLP for 26 years serving as Chairman from 1995 to 2007 where his clients included Dixons WH Smith Alliance Unichem and Cadburyrsquos

Other current rolesChairman of RSA Insurance Group plc

Martin Scicluna Chairman

Date of appointment 1 November 2018 Martin joined the Board as Chairman Designate and Non-Executive Director on 1 November 2018 He was appointed as Chairman of the Board on 10 March 2019

Committee membershipChair of the Nomination Committee

Dame Susan Rice Senior Independent Director

Skills and experienceSusan has extensive experience as a Non-Executive Director as well as in retail banking financial services leadership and sustainability Her career in retail bankingis particularly relevant to our ownership ofSainsburyrsquos Bank Previously Susan was a member of the First Ministerrsquos Council of Economic Advisors Managing Director of Lloyds Banking Group Scotland and was previously Chief Executive and then Chairman of Lloyds TSB Scotland plc She has also held a range of other non-executive directorships including at the Bank of England and SSE plc

Committee membershipChair of the Remuneration Committee and a member of the Nomination Committee

Date of appointment 1 June 2013

Other current rolesChair of Scottish Water and Business Stream Chair of the Scottish Fiscal Commission Non-Executive Director of the North American Income Trust C Hoare and Co and Senior Independent Director of the North American Income Trust

9

Other current rolesNon-Executive Director and Chairman of the Audit Committee of Centrica plc

APPENDIX Interim Results 201920 - November 2019

Plc Board

Jean Tomlin Non-Executive Director

Skills and experienceJean has extensive experience and breadth of skills in human resources and corporate responsibility Jean was formerly Director of HR Workforce and Accreditation for The London OrganisingCommittee of the Olympic and Paralympic Games where she set the strategic direction to ensure the mobilisation of the combined 200000-strong workforce including paid staff volunteers and contractors which represented the recruitment and mobilisation of the largest peacetime workforce and set the industry standard for volunteering with the highly acclaimed Games She was previously Group HR Director at Marks and Spencer Group Plc HR Director and founder member of Egg plc and Sales amp Operations Director of Prudential Direct

Date of appointment 1 January 2013

Committee membershipAudit Committee Corporate Responsibility and Sustainability Committee and Nomination Committee

David Keens Non-Executive Director

Skills and experienceDavid has extensive retail experience and knowledge of consumer facing businesses together with his core skills in finance David was formerly Group Finance Director of next plc from 1991 to 2015 and their Group Treasurer from 1986 to 1991 Previous management experience includes nine years in the UK and overseas operations of multinational food manufacturer Nabisco and prior to that seven years in the accountancy profession

Date of appointment 29 April 2015

Committee membershipChair of the Audit Committee and a member of the Nomination Committee

Other current rolesIndependent Board member of Capri Holdings Limited Non-Executive Director of Hakluyt and Chief Executive Officer of Chanzo Limited

Other current rolesNon-Executive Director Senior Independent Director and Chair of the Audit Committee of Auto Trader Group plc

Matt BrittinNon-Executive Director

Skills and experienceMatt has extensive experience of running a high profile fast moving innovative digital business Since 2015 he has been responsible for Googlersquos business and operations in Europe the Middle East and Africa and hersquos been in leadership roles at Google since 2007 Prior to that Matt spent much of his career in media and marketing with particular interests in strategy commercial development and sales performance This included commercial and digital leadership roles in UK media

Date of appointment 27 January 2011

Committee membershipNomination Committee and Remuneration Committee

Other current rolesGooglersquos President ndash Europe Middle East and Africa and Director of The Media Trust

Brian Cassin Non-Executive Director

Skills and experienceBrian brings present day experience of running a FTSE40 group and of big data and analytics ndash topics of key importance to Sainsburyrsquos Brian joined Experian plc as Chief Financial Officer in April 2012 a post he held until his appointment as Chief Executive Officer in July 2014 Prior to this Brian spent his career in investment banking at Greenhill amp Co where he was Managing Director and Partner Brian has also held various roles at Baring Brothers International and at the London Stock Exchange

Date of appointment 1 April 2016

Committee membershipAudit Committee and Nomination Committee

Other current rolesChief Executive Officer of Experian plc

10

APPENDIX Interim Results 201920 - November 2019

Plc Board

Jo Harlow Non-Executive Director

Skills and experienceJo brings a wealth of experience in consumer-facing businesses and in the telecoms and technology industry bothin the UK and internationally Jo spent 12 years in a variety of senior management roles with Nokia and Microsoft Prior to this she spent eight years at PampG and 11 years at Reebok in senior sales and marketing positions in both Europe and the US

Date of appointment 11 September 2017

Committee membershipChair of the Corporate Responsibility and Sustainability Committee and member of the Nomination Committee and Remuneration Committee

Life PresidentLord Sainsbury of Preston Candover KG

Other current rolesNon-Executive Director of InterContinental Hotels plc Non-Executive Director of Halmaplc and Member of the Supervisory Board of Ceconomy AG

11

APPENDIX Interim Results 201920 - November 2019

Operating Board

Mike Coupe Group Chief Executive

Tim FallowfieldCompany Secretary amp Corporate Services Director

Kevin OrsquoByrne Chief Financial Officer

Jim BrownChief Executive Officer of Sainsburyrsquos Bank

Paul Mills-HicksFood Commercial Director

Angie RisleyGroup HR Director

Phil JordanGroup Chief InformationOfficer

Simon RobertsRetail and Operations Director

Clo MoriartyGroup Chief Digital Officer

12

APPENDIX Interim Results 201920 - November 2019

Operating Board

Mike Coupe Group Chief ExecutiveSee Appendix page 9

Kevin OrsquoByrneChief Financial OfficerSee Appendix page 9

Tim FallowfieldCompany Secretary amp Corporate Services Director

Date of appointment September 2004

Skills and experienceTim joined Sainsburyrsquos in 2001 as Company Secretary and joined the Operating Board in September 2004 In addition to his role as Company Secretary Tim is responsible for the Corporate Services Division comprising Legal Services Data Governance Safety Shareholder Services Insurance and Central Security He chairs the Group Safety Committee and the Data Governance Committee Tim joined Sainsburyrsquos from Exelplc the global logistics company now part of DHL where he was Company Secretary and General Counsel He began his career at the international law firm Clifford Chance and is a qualified solicitor Tim is Chairman of the Disability Confident Business Leaders Group which works with Government in shaping the disability employment agenda and in raising awareness of the benefits of employing disabled people

Jim BrownCEO of Sainsburyrsquos Bank

Skills and experienceJim joined Sainsburyrsquos Bank as CEO in June 2019 and is also a member of the Sainsburyrsquos Group Operating Board He has held a number of senior international Financial Services roles - most recently for RBS in the UK as CEO of Williams and Glyn and prior to that CEO of Ulster Bank in Northern Ireland and the Republic of Ireland Before moving to Ireland he was based in Hong Kong and was CEO Retail and Commercial Banking Asia and the Middle East for RBS and ABN AMRO He has also been a member of the RBS Group Management Committee ABN AMRO Executive Group ABN AMRO Global Consumer Leadership Team and the RBSBank of China Joint Steering Committee Earlier in his career he held a number of senior executive roles for Citibank in Asia and Australia and New Zealand Jim has also held various Board positions including at Ulster Bank Saudi Hollandi Bank The Royal Bank of Scotland (China) Co Ltd and RBS (Pakistan) Ltd He is also a past President of the Institute of Banking in Ireland He is currently a Certified Bank Director

Date of appointment August 2019

Paul Mills-HicksFood Commercial Director

Skills and experiencePaul joined the Operating Board in May 2014 as Food Commercial Director having spent over ten years at Sainsburyrsquos He was closely involved in the formation and execution of the lsquoMaking Sainsburyrsquos Great Againrsquo strategy Following this he held a variety of roles in commercial strategy and finance most recently as Business Unit Director for Grocery Prior to Sainsburyrsquos Paul was European Controller at Marks and Spencer Group PLC and a Director at UBS Warburg

Date of appointment May 2014

13

APPENDIX Interim Results 201920 - November 2019

Operating Board

Angie RisleyGroup HR Director

Skills and experienceAngie was appointed Group HR Director and a member of the Operating Board in January 2013 with responsibility for human resources Angie is also a Director of Sainsburyrsquos Bank plc Angie was most recently Non-Executive Director and Chairman of the Remuneration Committee of Serco plc and prior to this was Group HR Director of Lloyds Banking Group and an Executive Director of Whitbread PLC with responsibility for HR and Corporate Social Responsibility Angie is currently Non-Executive Director and Chair of the Remuneration Committee at Smith amp Nephew plc

Date of appointment January 2013

Phil JordanGroup Chief Information Officer

Skills and experiencePhil joined the Board in January 2018 and has brought a fresh globalperspective on technology to the Operating Board in addition to a wealth of experience in digital data and business transformation Prior to joining Sainsburyrsquos Phil had a long and successful track record in telecommunications Most recently he was Global Chief Information Officer at Telefonica overseeing Digital Transformation and Information Technology and prior to that was Chief Information Officer for Vodafone UKIreland Phil has worked as a Non-Executive Advisor on Technology in the Investment amp Retail Banking sector and is currently a Non-Executive Director of TalkTalk Telecom Group PLC and chairs its Cyber-Security Committee

Date of appointment January 2018

Simon RobertsRetail and Operations Director

Skills and experienceSimon joined Sainsburyrsquos and the Operating Board in July 2017 as Central Retail amp Operations Director responsible for Stores Central operation and Logistics In his previous role he was Executive Vice President of Walgreens Boots Alliance and President of Boots with responsibility for commercial and retail operations across the UK and Ireland Prior to Boots Simon was at Marks and Spencer Group PLC where he held operational and customer leadership roles across stores divisions and central operations Simon is also the Non-Executive Chairman at the Institute ofCustomer Service

Date of appointment July 2017

Clodagh MoriartyGroup Chief Digital Officer

Skills and experienceClodagh was appointed Group Chief Digital Officer in June 2018 Clodagh leads the delivery of a consistent and first-rate digital experience for customers across Sainsburyrsquos Argos and Sainsburyrsquos BankClodagh joined Sainsburyrsquos in 2010 from Bain amp Co management consultants where she had gained experience working on a broad range of projects across multiple sectors and countries Following two years as Head of Strategy at Sainsburyrsquosshe moved into Food Commercial as Category Manager for Meal Solutions and then became Head of Online Trading spanning Food General Merchandise and Clothing before being promoted to Director of Online in 2016 In this role Clodagh was instrumental in driving innovation within Groceries Online and launching new initiatives including SmartShop and Chop Chop

Date of appointment June 2018

14

APPENDIX Interim Results 201920 - November 2019

Supplementary financial details

3 Financial calendarQ3 trading statement(15 weeks to 4 January 2020)

Preliminary results(52 weeks to 7 March 2020)

8 January 2020

30 April 2020

1 Weighted average number of shares

The interim dividend datesOrdinary shares

Ex-dividend 14 November 2019Record 15 November 2019Payment 20 December 2019

H1 201920 22074m (24613m diluted)

H1 201819 21959m (24646m diluted) InterimFinalTotal

2 Dividend

201920

33p 31p79p

110p

201819

15

APPENDIX Interim Results 201920 - November 2019

Contacts

24

James CollinsHead of Investor RelationsTel + 44 (0) 20 7695 7112JamesCollinssainsburyscouk

Susie LynskeyInvestor Relations ManagerTel + 44 (0) 20 7695 0889SusieLynskeysainsburyscouk

Glyn DaviesInvestor Relations AssistantTel + 44 (0) 20 7695 0259GlynDaviessainsburyscouk

wwwj-sainsburycoukJ Sainsbury plc 33 Holborn London EC1N 2HT

Irene GalvanInvestor Relations AnalystTel + 44 (0) 20 7695 2762IreneGalvansainsburyscouk

  • Slide Number 1
  • Slide Number 2
  • Financial overview
  • Group performance overview
  • Retail sales
  • Sales performance versus market
  • Financial services
  • Financial services
  • Items excluded from underlying results
  • Retail capital expenditure
  • Pensions
  • Retail free cash flow
  • Balance sheet targets
  • Summary and Outlook
  • Slide Number 15
  • Key industry challenges
  • We will help our customers live well for less
  • Our strategy
  • Slide Number 19
  • Value brand investment
  • Lower prices on key volume lines
  • We continue to be less dependent on promotions
  • Improved grocery value
  • Slide Number 24
  • Category tier performance
  • Premium private label
  • Distinctive brands
  • Beauty Rollout
  • Our values make us different
  • Argos category and range focus
  • Clothing
  • Slide Number 32
  • Channels Supermarkets
  • Store investments driving customer satisfaction
  • Channels Convenience
  • Channels Groceries Online
  • Channels Argos
  • Slide Number 38
  • Product Quality Framework helps us fund investment
  • PQF cereals case study
  • BAU savings to offset cost inflation
  • Strategic cost transformation 5 year plan
  • Slide Number 43
  • Financial Services Priorities
  • Financial Services reshaping the portfolio
  • Financial Services key targets
  • Nectar
  • Slide Number 48
  • Digital
  • We will help our customers live well for less
  • Slide Number 51
  • Slide Number 52
  • Guidance for 201920
  • Retail sales
  • Sainsburyrsquos sales area and store numbers
  • Sainsburyrsquos store estate
  • Sainsburyrsquos investment programme
  • Retail margin
  • Group retail
  • Plc Board
  • Plc Board
  • Plc Board
  • Plc Board
  • Operating Board
  • Operating Board
  • Operating Board
  • Supplementary financial details
  • Contacts
Column1 201819
Grocery 19
GM 7
Clothing 1
To resize chart data range drag lower right corner of range
Grocery
GM
Clothing
Page 31: Interim Results 17/18 - Sainsbury's/media/Files/S... · 3 Interim Results 2019/20 - November 2019. Financial overview • First period reporting on an inc. IFRS 16 basis - Material

31 Interim Results 201920 - November 2019

Offer distinctive products and new

categories

2

Clothing

bull Strong market share gains

bull Tu online- Sales +52 - 800000+ new customers +31 YoY

bull Margin rate improvement- Better buying and markdown management

bull lsquoWork Itrsquo campaign - New seasonal high quality value-led work wear ranges

32 Interim Results 201920 - November 2019

Make shopping

convenient supported by great service

3

33 Interim Results 201920 - November 2019

Make shopping

convenient supported by great service

3

Channels Supermarkets

Investing in stores

bull Over 870000 sq ft space repurposed since FY 201415

bull Tailored targeted investment

bull Significant step-up in 201920- Investing in 450+ supermarkets- 172 delivered in H1

1617 1718 1819

Supermarkets Trading intensity1

1 Supermarkets inc GMampC and Argos stores in Sainsburyrsquos

34 Interim Results 201920 - November 2019

Make shopping

convenient supported by great service

3

Store investments driving customer satisfaction

Source Lettuce Know in-store programme Supermarkets only 4 weeks to 121019 YOY

Checkoutexperience

Smartshopbull 200+ handset stores

- average sales participation c15- best stores gt25

bull 160+ app-only (hybrid) stores

Self checkoutsbull 2600+ upgrades bull 10 improvement in speed

Availability of products

Connected colleaguesbull Technology driving efficiency

and availabilitybull Replenishment + stock apps

Core investment

Store fabric upgradesbull 70 stores in H1bull 250 by year end

Ease of Checkout Speed of Checkout

4861

26Availability of products

Overall satisfaction in core investment stores

14

35 Interim Results 201920 - November 2019

Make shopping

convenient supported by great service

3

Channels Convenience

bull 2 year capital light programme resetting range space and pricing

- 158 stores reset in H1- On track to deliver 200 in FY1920- Around 15 SKUs standard to each store

bull Upgraded Self Checkouts in 69 Convenience stores- Improved customer satisfaction - Ease of checkout up 72 YoY- Speed of checkout up 62 YoY

2nd

5th

Value for Money Spent1

1 Lettuce Know Competitor Benchmarking Survey Convenience July 2019 vs Feb 20192 Lettuce Know in-store survey Week 31 201920 Lettuce Know

Sources

Knowledge of colleagues

Speed of checkout

Friendliness of colleagues

Ease of checkout

Availability of colleagues

Customer satisfaction (total)

Q2 1819 Q4 1819 Q1 1920 Q2 1920Q3 18193 Lettuce Know Q2 1920

Improved perceptions vs competitors

Strong and improving customer satisfaction3

2nd

3rd

Variety of Items1

36 Interim Results 201920 - November 2019

Make shopping

convenient supported by great service

3

Channels Groceries Online

bull Sales growth 7

bull Same day delivery now covers nearly 60 of UK households

bull Groceries Online app accounts for over 20 of orders

bull Extended delivery slots

bull Bagless deliveries

500

600

700

800

900

H1201516

H1201617

H1201718

H1201819

H1201920

70

80

7269

70

Sales and YOY growth ratespoundm

37 Interim Results 201920 - November 2019

Make shopping

convenient supported by great service

3

Channels Argos

Strong Fast Track growth

bull Fast Track collection growth 14 YoY

bull Fast Track delivery growth 5 YoY

166

660

657

216

Old formatsDigital Stores

H1 201920

AtAcquisition

Digital store investments

bull 176 Digital conversions and 15 full store refreshes in H1

bull Majority of remaining stores to be converted to digital in H2

bull Pay Browse in 362 stores versus 162 at year end

0

20

40

60

80

100

Walk-in Check and Reserve Home DeliveryFast Track Click amp Collect Fast Track Home Delivery

0

20

40

60

80

100 Fast track15

201617 H1 201920

Fast track24

Walk-in43

Walk-in36

38 Interim Results 201920 - November 2019

Drive efficiency

to invest in the customer

offer

4

39 Interim Results 201920 - November 2019

Drive efficiency

to invest in the customer

offer

4

Product Quality Framework helps us fund investment

PQF activity to date covers

49of food volume

Improved Value Indexmore competitive

More distinctive range more reason to shop at Sainsburyrsquos

Reduced SKU countoperational efficiencies

Cash gross profit +35

Increased salesvolume intensityoperational efficiencies

40 Interim Results 201920 - November 2019

Drive efficiency

to invest in the customer

offer

4

PQF cereals case study

Improved Value Index gt100bpsmore competitive

More distinctive rangemore reason to shop at Sainsburyrsquos

Reduced SKU count -20operational efficiencies

Higher cash gross profit +2 YOY

Volumes +8 operational efficiencies

41 Interim Results 201920 - November 2019

Drive efficiency

to invest in the customer

offer

4

BAU savings to offset cost inflation

Manages inflationary pressures

BAU savingsH1 201920

Procurement GNFR

Retail Technology Efficiencies

Retail HRRetail

management structures

Shrink Reduction

42 Interim Results 201920 - November 2019

Drive efficiency

to invest in the customer

offer

4

Strategic cost transformation 5 year plan

Converge Tackle fixed cost

End to end reviews

Retail Operations Marketing and Commercial Operations

Other central support

Logistics and Supply Chain

Project A

Project C

Project D

Shared Services BPO

Property strategy

Project BGNFR procurement

Capital prioritisation

Technology Digital and Corporate Services

pound250-pound350m

pound150-pound250m

pound400-pound600mExecution underway In planning Opportunities identified

pound5bn addressable cost base

43 Interim Results 201920 - November 2019

Grow connected

services

5

44 Interim Results 201920 - November 2019

Grow connected

services

5

Financial Services Priorities

To be the provider of financial services for loyal Sainsburyrsquos and Argos customers

An agile capital and cost efficient provider of simple mobile-led financial services

Vision

Objective

Priorities Reshape Simplify Strengthen

45 Interim Results 201920 - November 2019

Grow connected

services

5

Current Customer Base

Customer Credit Risk Balance Sheet Earnings

Argos Storecards 22m Prime Near Prime

Credit Cards 09m Prime

Personal Loans 05m Prime

Mortgages 9K Exit

Total Lending

Deposits 03m

Insurances 05m Very Low Risk

Travel Money 266 Sites

ATMs 1890

Financial Services reshaping the portfolio

46 Interim Results 201920 - November 2019

Grow connected

services

5

Increase connectivity and value for Group

Stop mortgage acquisition review back book options

No capital input from the Group from now1

Costincome c503 within 5 years

Double UPBT double digit ROCE within 5 years

Upstream cash within 5 years2

Financial Services key targets

Transform the cost base

Improve returns

Financial services cash generative

Reduce risk profile to Group

Stop putting cash in to Financial Services

2

4

6

3

1

5

Focus on Sainsburyrsquos customer base

1 Subject to regulatory changes requirements2 Subject to regulatory approval3 On a Group contribution basis

47 Interim Results 201920 - November 2019

Grow connected

services

5

Nectar

bull Biggest loyalty programme in the UK

bull Over 18 million collectors

bull Most recognised loyalty brand in the UK

bull Launch of Nectar digital- 21 million app users- Increase in overall Nectar participation- Increased levels of personalisation- 138000 new Nectar customers- 1 app on launch weekend

bull Coalition strengthened with addition of Esso in June 2019

48 Interim Results 201920 - November 2019

Provide a seamless customer

experience

6

49 Interim Results 201920 - November 2019

Provide a seamless customer

experience

6

Digital

bull Groceries Online sales penetration of 8- App accounts for over 20 of orders

bull 21 million digital Nectar app users

bull 14 million Argos Financial Services app downloads

bull Smartshop rollout in over 350 stores

Groceries online

Chop Chop

SmartShop

Universaldiscovery

Seamlessfinancialservices

Singlebasket

50 Interim Results 201920 - November 2019

We will help our customers live well for less

Confident in the core Integrated customer offer

One multi brand multi channel business

Strong cash generation supporting investment dividend and allowing deleverage

Financial flexibility and resilience

Sustainable cost reduction covering cost inflation and funding investment in our competitive offer

QampA

APPENDIX Interim Results 201920 - November 2019

Appendices

APPENDIX Interim Results 201920 - November 2019

Guidance for 201920

1

Spacebull Expect to open 2 new Sainsburyrsquos supermarkets and up to 15 convenience storesbull Expect to open around 25 Argos stores in Sainsburyrsquos (of which 11 are

relocations) resulting in around 305 Argos stores in supermarketsbull Expect to close 2 supermarkets around 25 convenience stores and around 20

Argos stores in FY201920 as part of announced property closure programme of 10-15 supermarkets 30-40 convenience stores and 60-70 Argos stores

Financial Servicesbull Financial services underlying operating profit expected to be cpound45m including a

cpound10m benefit as a result of a change in transfer pricing between Argos and Argos Financial Services

bull Financial Services non-underlying costs are expected to be around pound30mbull No further capital injections into the Bank are expected following pound35m in H1 201920

Depreciation and amortisationbull Expect underlying retail depreciation and amortisation of around pound12bn

including cpound500m right of use asset depreciation

CostsOperating cost inflationbull Cost inflation between 2 and 3Cost savingsbull Continue to deliver cost savings to at least offset the impact of cost inflation

Finance costsbull Net finance costs of around pound405m including pound320m lease interest in

201920 following the introduction of IFRS 16

One-off itemsbull In 201920 cash outflows as a result of items excluded from

underlying results should not exceed pound100mbull Property strategy programme one-off costs expected to be

pound230m-pound270m of which cash costs are pound30-40m

Dividendbull Sainsburyrsquos plans to change the full year dividend policy to 19x cover by

underlying earnings (versus 20x previously) to offset the dilutive (non cash) impact of IFRS 16 on underlying earnings

Capital expenditurebull Retail capital expenditure to be around pound550mbull Retail capital expenditure is expected to be around pound550m-pound600m per

annum over the medium term

Net debtbull Net debt before fair value movements on derivatives to reduce by at

least pound300m

Tax ratebull Underlying tax rate to be between 25 and 26

APPENDIX Interim Results 201920 - November 2019

Retail sales

1 Sales including VAT excluding fuel

LFL sales growth1

(10)

Sales from net new space1

04

Total sales growth1

(06)

Supermarkets2

(07)

Convenience20

Groceries Online

70

Channels

(01)(25)

(12)

2 Supermarket sales include Argos SiS sales FY 1819 16

pound139bn

pound103bnGrocery

pound30bnGeneralMerchandise

pound488mClothing

2

Chart1

201819
194
66
1

Sheet1

APPENDIX Interim Results 201920 - November 2019

Sainsburyrsquos sales area and store numbersAs at 21 September 2019

Opening figures 201920New storesClosuresReplacement storesExtensionsRefurbishments downsizesClosing figures H1 201920

Area(lsquo000 sq ft) Number

21210 -

(20)--

(17)21173

608 -(1)---

607

Supermarkets Convenience

Opening figures 201920New storesClosuresReplacement storesExtensionsRefurbishments downsizesClosing figures H1 201920

Area(lsquo000 sq ft) Number

1934 12

(19)2 --

1929

820 5

(2)1 --

824

Area(lsquo000 sq ft) Number

Total

Opening figures 201920New storesClosuresReplacement storesExtensionsRefurbishments downsizesClosing figures H1 201920

23144 12

(39)2 -

(17)23102

1428 5

(3)1 --

1431

3

APPENDIX Interim Results 201920 - November 2019

Sainsburyrsquos store estateAs at 21 September 2019

Sq ftsales area

82446

870

40001 to60000

20001 to40000

10000 to20000

Under10000 Total

Over60000

0122122

0197197

0175175

06767

824607

1431

Argos storesArgos in SainsburyrsquosArgos in HomebaseOtherArgos total store numbers

Habitat1

Collection points

594281

8-

883

16317

As at21 Sept 2019

Disposalsclosures

Newstores

As at9 March 2019

17--8

-1

(7)-

(2)-

(9)

-(36)

588288

6-

88216

282

ConvenienceSupermarketsTotal stores

Number of stores

Sq ftsales area

1929350

2279

40001 to60000

20001 to40000

10000 to20000

Under10000 Total

Over60000

-18441844

-58185818

-85018501

-46604660

19292117323102

ConvenienceSupermarketsTotal stores

Space by store size (lsquo000 sq ft)

Argos and Habitat store numbers

1 5 Habitat stores 11 Habitat stores in Sainsburys

4

APPENDIX Interim Results 201920 - November 2019

ClosureBitterne West

Sainsburyrsquos investment programme201920

Q1

Supermarkets ConvenienceNew storesMilton Keynes Brooklands District CentBromley High StLeeds Wike Ridge LaneSalford Harbour CityCanterbury High St

ReplacementMayfair Stratton St

ClosuresMayfairWarren St

Q1Q1Q1Q2Q2

Q2

Q1Q2

5

APPENDIX Interim Results 201920 - November 2019

Retail margin

Retail sales (inc VAT inc fuel)(exc VAT inc fuel)

Retail underlying EBITDAR1

Retail underlying EBITDAR margin 2

at constant fuel pricesRetail underlying operating profit3

Retail underlying operating margin 4

at constant fuel prices

1656714808

10677272

4373030

1661214856

11147575

4873333

030342

30 bps28 bps10333 bps32 bps

1 Retail underlying operating profit before net rental income of pound6 million and underlying depreciation and amortisation of pound636 million2 Retail underlying EBITDAR divided by underlying retail sales excluding VAT3 Retail underlying earnings before interest tax and Sainsburyrsquos underlying share of post-tax profit from joint ventures4 Retail underlying operating profit divided by underlying retail sales excluding VAT

poundm H1201920

H1201819

Change

6

APPENDIX Interim Results 201920 - November 2019

H1201920

H1201819

Group retail

Return on capital employed 1

Net debt to EBITDAR (times)23

Fixed charge cover (times)2

Underlying tax rate Core retail capex sales5

713126

26515

743326

25715

poundm

1 ROCE Return is defined as a 52 week rolling underlying profit before interest and tax Capital employed is defined as group net assets2 Net debt of pound6778 million includes lease obligations under IFRS 16 and perpetual securities treated as debt divided by Group underlying EBITDAR of pound2171 million calculated for a 52-week period to 21 September 20193 Group underlying EBITDAR divided by rent (both capital and interest) and net finance costs where interest on perpetual securities is treated as an underlying finance costs4 52 weeks to 22nd September 2018 is not available due to the implementation of IFRS 16 Comparatives therefore reflect the 52 weeks to 9th March 20195 Includes retail sales inc vat inc fuel

4

4

7

APPENDIX Interim Results 201920 - November 2019

Plc Board

Kevin OrsquoByrneChief Financial Officer

Mike Coupe Group Chief Executive

Dame Susan Rice Senior Independent Director

Matt BrittinNon-Executive Director

Jo HarlowNon-Executive Director

Brian CassinNon-Executive Director

David KeensNon-Executive Director

Jean Tomlin Non-Executive Director

Martin Scicluna Chairman

8

APPENDIX Interim Results 201920 - November 2019

Plc Board

Mike Coupe Group Chief Executive Officer

Skills and experienceAppointed Group Chief Executive Officer on 9 July 2014 Mike has been a member of the Operating Board since October 2004 Mike has vast retail industry experience in trading strategy marketing digital and online as well as multi-site store experience He joined Sainsburyrsquos from Big Food Group where he was a board director of Big Food Group PLC and Managing Director of Iceland Food Stores He previously worked for both Asda and Tesco PLC where he served in a variety of senior management roles

Date of appointment 1 August 2007Mike has served as an Executive Director since 1 August 2007 and as Chief Executive Officer since 9 July 2014

Committee membershipCorporate Responsibility and Sustainability Committee

Kevin OrsquoByrne Chief Financial Officer

Skills and experienceKevin brings to the Board a wealth of retail and finance experience Kevin was previously Chief Executive Officer of Poundland Group Limited until December 2016 and held executive roles at Kingfisher plc from 2008 to 2015 including Divisional Director UK China and Turkey Chief Executive Officer of BampQ UK amp Ireland and Group Finance Director He was previously Group Finance Director of Dixons Retail plc and European Finance Director of Quaker Oats He was a Non-Executive Director of Land Securities Group PLC from 2008 to September 2017 where he was Chairman of the Audit Committee and Senior Independent Director

Date of appointment 9 January 2017

Other current rolesNon-Executive Director of Greene King plc

Skills and experienceMartin brings a breadth of experience and leadership in both executive and non-executive roles His previous roles include positions as the Chairman of Great Portland Estates plc Senior Independent Director and Chair of the Audit Committee of Worldpay Inc and Non-Executive Director and Chair of the Audit Committee of Lloyds Banking Group plc He was a partner at Deloitte LLP for 26 years serving as Chairman from 1995 to 2007 where his clients included Dixons WH Smith Alliance Unichem and Cadburyrsquos

Other current rolesChairman of RSA Insurance Group plc

Martin Scicluna Chairman

Date of appointment 1 November 2018 Martin joined the Board as Chairman Designate and Non-Executive Director on 1 November 2018 He was appointed as Chairman of the Board on 10 March 2019

Committee membershipChair of the Nomination Committee

Dame Susan Rice Senior Independent Director

Skills and experienceSusan has extensive experience as a Non-Executive Director as well as in retail banking financial services leadership and sustainability Her career in retail bankingis particularly relevant to our ownership ofSainsburyrsquos Bank Previously Susan was a member of the First Ministerrsquos Council of Economic Advisors Managing Director of Lloyds Banking Group Scotland and was previously Chief Executive and then Chairman of Lloyds TSB Scotland plc She has also held a range of other non-executive directorships including at the Bank of England and SSE plc

Committee membershipChair of the Remuneration Committee and a member of the Nomination Committee

Date of appointment 1 June 2013

Other current rolesChair of Scottish Water and Business Stream Chair of the Scottish Fiscal Commission Non-Executive Director of the North American Income Trust C Hoare and Co and Senior Independent Director of the North American Income Trust

9

Other current rolesNon-Executive Director and Chairman of the Audit Committee of Centrica plc

APPENDIX Interim Results 201920 - November 2019

Plc Board

Jean Tomlin Non-Executive Director

Skills and experienceJean has extensive experience and breadth of skills in human resources and corporate responsibility Jean was formerly Director of HR Workforce and Accreditation for The London OrganisingCommittee of the Olympic and Paralympic Games where she set the strategic direction to ensure the mobilisation of the combined 200000-strong workforce including paid staff volunteers and contractors which represented the recruitment and mobilisation of the largest peacetime workforce and set the industry standard for volunteering with the highly acclaimed Games She was previously Group HR Director at Marks and Spencer Group Plc HR Director and founder member of Egg plc and Sales amp Operations Director of Prudential Direct

Date of appointment 1 January 2013

Committee membershipAudit Committee Corporate Responsibility and Sustainability Committee and Nomination Committee

David Keens Non-Executive Director

Skills and experienceDavid has extensive retail experience and knowledge of consumer facing businesses together with his core skills in finance David was formerly Group Finance Director of next plc from 1991 to 2015 and their Group Treasurer from 1986 to 1991 Previous management experience includes nine years in the UK and overseas operations of multinational food manufacturer Nabisco and prior to that seven years in the accountancy profession

Date of appointment 29 April 2015

Committee membershipChair of the Audit Committee and a member of the Nomination Committee

Other current rolesIndependent Board member of Capri Holdings Limited Non-Executive Director of Hakluyt and Chief Executive Officer of Chanzo Limited

Other current rolesNon-Executive Director Senior Independent Director and Chair of the Audit Committee of Auto Trader Group plc

Matt BrittinNon-Executive Director

Skills and experienceMatt has extensive experience of running a high profile fast moving innovative digital business Since 2015 he has been responsible for Googlersquos business and operations in Europe the Middle East and Africa and hersquos been in leadership roles at Google since 2007 Prior to that Matt spent much of his career in media and marketing with particular interests in strategy commercial development and sales performance This included commercial and digital leadership roles in UK media

Date of appointment 27 January 2011

Committee membershipNomination Committee and Remuneration Committee

Other current rolesGooglersquos President ndash Europe Middle East and Africa and Director of The Media Trust

Brian Cassin Non-Executive Director

Skills and experienceBrian brings present day experience of running a FTSE40 group and of big data and analytics ndash topics of key importance to Sainsburyrsquos Brian joined Experian plc as Chief Financial Officer in April 2012 a post he held until his appointment as Chief Executive Officer in July 2014 Prior to this Brian spent his career in investment banking at Greenhill amp Co where he was Managing Director and Partner Brian has also held various roles at Baring Brothers International and at the London Stock Exchange

Date of appointment 1 April 2016

Committee membershipAudit Committee and Nomination Committee

Other current rolesChief Executive Officer of Experian plc

10

APPENDIX Interim Results 201920 - November 2019

Plc Board

Jo Harlow Non-Executive Director

Skills and experienceJo brings a wealth of experience in consumer-facing businesses and in the telecoms and technology industry bothin the UK and internationally Jo spent 12 years in a variety of senior management roles with Nokia and Microsoft Prior to this she spent eight years at PampG and 11 years at Reebok in senior sales and marketing positions in both Europe and the US

Date of appointment 11 September 2017

Committee membershipChair of the Corporate Responsibility and Sustainability Committee and member of the Nomination Committee and Remuneration Committee

Life PresidentLord Sainsbury of Preston Candover KG

Other current rolesNon-Executive Director of InterContinental Hotels plc Non-Executive Director of Halmaplc and Member of the Supervisory Board of Ceconomy AG

11

APPENDIX Interim Results 201920 - November 2019

Operating Board

Mike Coupe Group Chief Executive

Tim FallowfieldCompany Secretary amp Corporate Services Director

Kevin OrsquoByrne Chief Financial Officer

Jim BrownChief Executive Officer of Sainsburyrsquos Bank

Paul Mills-HicksFood Commercial Director

Angie RisleyGroup HR Director

Phil JordanGroup Chief InformationOfficer

Simon RobertsRetail and Operations Director

Clo MoriartyGroup Chief Digital Officer

12

APPENDIX Interim Results 201920 - November 2019

Operating Board

Mike Coupe Group Chief ExecutiveSee Appendix page 9

Kevin OrsquoByrneChief Financial OfficerSee Appendix page 9

Tim FallowfieldCompany Secretary amp Corporate Services Director

Date of appointment September 2004

Skills and experienceTim joined Sainsburyrsquos in 2001 as Company Secretary and joined the Operating Board in September 2004 In addition to his role as Company Secretary Tim is responsible for the Corporate Services Division comprising Legal Services Data Governance Safety Shareholder Services Insurance and Central Security He chairs the Group Safety Committee and the Data Governance Committee Tim joined Sainsburyrsquos from Exelplc the global logistics company now part of DHL where he was Company Secretary and General Counsel He began his career at the international law firm Clifford Chance and is a qualified solicitor Tim is Chairman of the Disability Confident Business Leaders Group which works with Government in shaping the disability employment agenda and in raising awareness of the benefits of employing disabled people

Jim BrownCEO of Sainsburyrsquos Bank

Skills and experienceJim joined Sainsburyrsquos Bank as CEO in June 2019 and is also a member of the Sainsburyrsquos Group Operating Board He has held a number of senior international Financial Services roles - most recently for RBS in the UK as CEO of Williams and Glyn and prior to that CEO of Ulster Bank in Northern Ireland and the Republic of Ireland Before moving to Ireland he was based in Hong Kong and was CEO Retail and Commercial Banking Asia and the Middle East for RBS and ABN AMRO He has also been a member of the RBS Group Management Committee ABN AMRO Executive Group ABN AMRO Global Consumer Leadership Team and the RBSBank of China Joint Steering Committee Earlier in his career he held a number of senior executive roles for Citibank in Asia and Australia and New Zealand Jim has also held various Board positions including at Ulster Bank Saudi Hollandi Bank The Royal Bank of Scotland (China) Co Ltd and RBS (Pakistan) Ltd He is also a past President of the Institute of Banking in Ireland He is currently a Certified Bank Director

Date of appointment August 2019

Paul Mills-HicksFood Commercial Director

Skills and experiencePaul joined the Operating Board in May 2014 as Food Commercial Director having spent over ten years at Sainsburyrsquos He was closely involved in the formation and execution of the lsquoMaking Sainsburyrsquos Great Againrsquo strategy Following this he held a variety of roles in commercial strategy and finance most recently as Business Unit Director for Grocery Prior to Sainsburyrsquos Paul was European Controller at Marks and Spencer Group PLC and a Director at UBS Warburg

Date of appointment May 2014

13

APPENDIX Interim Results 201920 - November 2019

Operating Board

Angie RisleyGroup HR Director

Skills and experienceAngie was appointed Group HR Director and a member of the Operating Board in January 2013 with responsibility for human resources Angie is also a Director of Sainsburyrsquos Bank plc Angie was most recently Non-Executive Director and Chairman of the Remuneration Committee of Serco plc and prior to this was Group HR Director of Lloyds Banking Group and an Executive Director of Whitbread PLC with responsibility for HR and Corporate Social Responsibility Angie is currently Non-Executive Director and Chair of the Remuneration Committee at Smith amp Nephew plc

Date of appointment January 2013

Phil JordanGroup Chief Information Officer

Skills and experiencePhil joined the Board in January 2018 and has brought a fresh globalperspective on technology to the Operating Board in addition to a wealth of experience in digital data and business transformation Prior to joining Sainsburyrsquos Phil had a long and successful track record in telecommunications Most recently he was Global Chief Information Officer at Telefonica overseeing Digital Transformation and Information Technology and prior to that was Chief Information Officer for Vodafone UKIreland Phil has worked as a Non-Executive Advisor on Technology in the Investment amp Retail Banking sector and is currently a Non-Executive Director of TalkTalk Telecom Group PLC and chairs its Cyber-Security Committee

Date of appointment January 2018

Simon RobertsRetail and Operations Director

Skills and experienceSimon joined Sainsburyrsquos and the Operating Board in July 2017 as Central Retail amp Operations Director responsible for Stores Central operation and Logistics In his previous role he was Executive Vice President of Walgreens Boots Alliance and President of Boots with responsibility for commercial and retail operations across the UK and Ireland Prior to Boots Simon was at Marks and Spencer Group PLC where he held operational and customer leadership roles across stores divisions and central operations Simon is also the Non-Executive Chairman at the Institute ofCustomer Service

Date of appointment July 2017

Clodagh MoriartyGroup Chief Digital Officer

Skills and experienceClodagh was appointed Group Chief Digital Officer in June 2018 Clodagh leads the delivery of a consistent and first-rate digital experience for customers across Sainsburyrsquos Argos and Sainsburyrsquos BankClodagh joined Sainsburyrsquos in 2010 from Bain amp Co management consultants where she had gained experience working on a broad range of projects across multiple sectors and countries Following two years as Head of Strategy at Sainsburyrsquosshe moved into Food Commercial as Category Manager for Meal Solutions and then became Head of Online Trading spanning Food General Merchandise and Clothing before being promoted to Director of Online in 2016 In this role Clodagh was instrumental in driving innovation within Groceries Online and launching new initiatives including SmartShop and Chop Chop

Date of appointment June 2018

14

APPENDIX Interim Results 201920 - November 2019

Supplementary financial details

3 Financial calendarQ3 trading statement(15 weeks to 4 January 2020)

Preliminary results(52 weeks to 7 March 2020)

8 January 2020

30 April 2020

1 Weighted average number of shares

The interim dividend datesOrdinary shares

Ex-dividend 14 November 2019Record 15 November 2019Payment 20 December 2019

H1 201920 22074m (24613m diluted)

H1 201819 21959m (24646m diluted) InterimFinalTotal

2 Dividend

201920

33p 31p79p

110p

201819

15

APPENDIX Interim Results 201920 - November 2019

Contacts

24

James CollinsHead of Investor RelationsTel + 44 (0) 20 7695 7112JamesCollinssainsburyscouk

Susie LynskeyInvestor Relations ManagerTel + 44 (0) 20 7695 0889SusieLynskeysainsburyscouk

Glyn DaviesInvestor Relations AssistantTel + 44 (0) 20 7695 0259GlynDaviessainsburyscouk

wwwj-sainsburycoukJ Sainsbury plc 33 Holborn London EC1N 2HT

Irene GalvanInvestor Relations AnalystTel + 44 (0) 20 7695 2762IreneGalvansainsburyscouk

  • Slide Number 1
  • Slide Number 2
  • Financial overview
  • Group performance overview
  • Retail sales
  • Sales performance versus market
  • Financial services
  • Financial services
  • Items excluded from underlying results
  • Retail capital expenditure
  • Pensions
  • Retail free cash flow
  • Balance sheet targets
  • Summary and Outlook
  • Slide Number 15
  • Key industry challenges
  • We will help our customers live well for less
  • Our strategy
  • Slide Number 19
  • Value brand investment
  • Lower prices on key volume lines
  • We continue to be less dependent on promotions
  • Improved grocery value
  • Slide Number 24
  • Category tier performance
  • Premium private label
  • Distinctive brands
  • Beauty Rollout
  • Our values make us different
  • Argos category and range focus
  • Clothing
  • Slide Number 32
  • Channels Supermarkets
  • Store investments driving customer satisfaction
  • Channels Convenience
  • Channels Groceries Online
  • Channels Argos
  • Slide Number 38
  • Product Quality Framework helps us fund investment
  • PQF cereals case study
  • BAU savings to offset cost inflation
  • Strategic cost transformation 5 year plan
  • Slide Number 43
  • Financial Services Priorities
  • Financial Services reshaping the portfolio
  • Financial Services key targets
  • Nectar
  • Slide Number 48
  • Digital
  • We will help our customers live well for less
  • Slide Number 51
  • Slide Number 52
  • Guidance for 201920
  • Retail sales
  • Sainsburyrsquos sales area and store numbers
  • Sainsburyrsquos store estate
  • Sainsburyrsquos investment programme
  • Retail margin
  • Group retail
  • Plc Board
  • Plc Board
  • Plc Board
  • Plc Board
  • Operating Board
  • Operating Board
  • Operating Board
  • Supplementary financial details
  • Contacts
Column1 201819
Grocery 19
GM 7
Clothing 1
To resize chart data range drag lower right corner of range
Grocery
GM
Clothing
Page 32: Interim Results 17/18 - Sainsbury's/media/Files/S... · 3 Interim Results 2019/20 - November 2019. Financial overview • First period reporting on an inc. IFRS 16 basis - Material

32 Interim Results 201920 - November 2019

Make shopping

convenient supported by great service

3

33 Interim Results 201920 - November 2019

Make shopping

convenient supported by great service

3

Channels Supermarkets

Investing in stores

bull Over 870000 sq ft space repurposed since FY 201415

bull Tailored targeted investment

bull Significant step-up in 201920- Investing in 450+ supermarkets- 172 delivered in H1

1617 1718 1819

Supermarkets Trading intensity1

1 Supermarkets inc GMampC and Argos stores in Sainsburyrsquos

34 Interim Results 201920 - November 2019

Make shopping

convenient supported by great service

3

Store investments driving customer satisfaction

Source Lettuce Know in-store programme Supermarkets only 4 weeks to 121019 YOY

Checkoutexperience

Smartshopbull 200+ handset stores

- average sales participation c15- best stores gt25

bull 160+ app-only (hybrid) stores

Self checkoutsbull 2600+ upgrades bull 10 improvement in speed

Availability of products

Connected colleaguesbull Technology driving efficiency

and availabilitybull Replenishment + stock apps

Core investment

Store fabric upgradesbull 70 stores in H1bull 250 by year end

Ease of Checkout Speed of Checkout

4861

26Availability of products

Overall satisfaction in core investment stores

14

35 Interim Results 201920 - November 2019

Make shopping

convenient supported by great service

3

Channels Convenience

bull 2 year capital light programme resetting range space and pricing

- 158 stores reset in H1- On track to deliver 200 in FY1920- Around 15 SKUs standard to each store

bull Upgraded Self Checkouts in 69 Convenience stores- Improved customer satisfaction - Ease of checkout up 72 YoY- Speed of checkout up 62 YoY

2nd

5th

Value for Money Spent1

1 Lettuce Know Competitor Benchmarking Survey Convenience July 2019 vs Feb 20192 Lettuce Know in-store survey Week 31 201920 Lettuce Know

Sources

Knowledge of colleagues

Speed of checkout

Friendliness of colleagues

Ease of checkout

Availability of colleagues

Customer satisfaction (total)

Q2 1819 Q4 1819 Q1 1920 Q2 1920Q3 18193 Lettuce Know Q2 1920

Improved perceptions vs competitors

Strong and improving customer satisfaction3

2nd

3rd

Variety of Items1

36 Interim Results 201920 - November 2019

Make shopping

convenient supported by great service

3

Channels Groceries Online

bull Sales growth 7

bull Same day delivery now covers nearly 60 of UK households

bull Groceries Online app accounts for over 20 of orders

bull Extended delivery slots

bull Bagless deliveries

500

600

700

800

900

H1201516

H1201617

H1201718

H1201819

H1201920

70

80

7269

70

Sales and YOY growth ratespoundm

37 Interim Results 201920 - November 2019

Make shopping

convenient supported by great service

3

Channels Argos

Strong Fast Track growth

bull Fast Track collection growth 14 YoY

bull Fast Track delivery growth 5 YoY

166

660

657

216

Old formatsDigital Stores

H1 201920

AtAcquisition

Digital store investments

bull 176 Digital conversions and 15 full store refreshes in H1

bull Majority of remaining stores to be converted to digital in H2

bull Pay Browse in 362 stores versus 162 at year end

0

20

40

60

80

100

Walk-in Check and Reserve Home DeliveryFast Track Click amp Collect Fast Track Home Delivery

0

20

40

60

80

100 Fast track15

201617 H1 201920

Fast track24

Walk-in43

Walk-in36

38 Interim Results 201920 - November 2019

Drive efficiency

to invest in the customer

offer

4

39 Interim Results 201920 - November 2019

Drive efficiency

to invest in the customer

offer

4

Product Quality Framework helps us fund investment

PQF activity to date covers

49of food volume

Improved Value Indexmore competitive

More distinctive range more reason to shop at Sainsburyrsquos

Reduced SKU countoperational efficiencies

Cash gross profit +35

Increased salesvolume intensityoperational efficiencies

40 Interim Results 201920 - November 2019

Drive efficiency

to invest in the customer

offer

4

PQF cereals case study

Improved Value Index gt100bpsmore competitive

More distinctive rangemore reason to shop at Sainsburyrsquos

Reduced SKU count -20operational efficiencies

Higher cash gross profit +2 YOY

Volumes +8 operational efficiencies

41 Interim Results 201920 - November 2019

Drive efficiency

to invest in the customer

offer

4

BAU savings to offset cost inflation

Manages inflationary pressures

BAU savingsH1 201920

Procurement GNFR

Retail Technology Efficiencies

Retail HRRetail

management structures

Shrink Reduction

42 Interim Results 201920 - November 2019

Drive efficiency

to invest in the customer

offer

4

Strategic cost transformation 5 year plan

Converge Tackle fixed cost

End to end reviews

Retail Operations Marketing and Commercial Operations

Other central support

Logistics and Supply Chain

Project A

Project C

Project D

Shared Services BPO

Property strategy

Project BGNFR procurement

Capital prioritisation

Technology Digital and Corporate Services

pound250-pound350m

pound150-pound250m

pound400-pound600mExecution underway In planning Opportunities identified

pound5bn addressable cost base

43 Interim Results 201920 - November 2019

Grow connected

services

5

44 Interim Results 201920 - November 2019

Grow connected

services

5

Financial Services Priorities

To be the provider of financial services for loyal Sainsburyrsquos and Argos customers

An agile capital and cost efficient provider of simple mobile-led financial services

Vision

Objective

Priorities Reshape Simplify Strengthen

45 Interim Results 201920 - November 2019

Grow connected

services

5

Current Customer Base

Customer Credit Risk Balance Sheet Earnings

Argos Storecards 22m Prime Near Prime

Credit Cards 09m Prime

Personal Loans 05m Prime

Mortgages 9K Exit

Total Lending

Deposits 03m

Insurances 05m Very Low Risk

Travel Money 266 Sites

ATMs 1890

Financial Services reshaping the portfolio

46 Interim Results 201920 - November 2019

Grow connected

services

5

Increase connectivity and value for Group

Stop mortgage acquisition review back book options

No capital input from the Group from now1

Costincome c503 within 5 years

Double UPBT double digit ROCE within 5 years

Upstream cash within 5 years2

Financial Services key targets

Transform the cost base

Improve returns

Financial services cash generative

Reduce risk profile to Group

Stop putting cash in to Financial Services

2

4

6

3

1

5

Focus on Sainsburyrsquos customer base

1 Subject to regulatory changes requirements2 Subject to regulatory approval3 On a Group contribution basis

47 Interim Results 201920 - November 2019

Grow connected

services

5

Nectar

bull Biggest loyalty programme in the UK

bull Over 18 million collectors

bull Most recognised loyalty brand in the UK

bull Launch of Nectar digital- 21 million app users- Increase in overall Nectar participation- Increased levels of personalisation- 138000 new Nectar customers- 1 app on launch weekend

bull Coalition strengthened with addition of Esso in June 2019

48 Interim Results 201920 - November 2019

Provide a seamless customer

experience

6

49 Interim Results 201920 - November 2019

Provide a seamless customer

experience

6

Digital

bull Groceries Online sales penetration of 8- App accounts for over 20 of orders

bull 21 million digital Nectar app users

bull 14 million Argos Financial Services app downloads

bull Smartshop rollout in over 350 stores

Groceries online

Chop Chop

SmartShop

Universaldiscovery

Seamlessfinancialservices

Singlebasket

50 Interim Results 201920 - November 2019

We will help our customers live well for less

Confident in the core Integrated customer offer

One multi brand multi channel business

Strong cash generation supporting investment dividend and allowing deleverage

Financial flexibility and resilience

Sustainable cost reduction covering cost inflation and funding investment in our competitive offer

QampA

APPENDIX Interim Results 201920 - November 2019

Appendices

APPENDIX Interim Results 201920 - November 2019

Guidance for 201920

1

Spacebull Expect to open 2 new Sainsburyrsquos supermarkets and up to 15 convenience storesbull Expect to open around 25 Argos stores in Sainsburyrsquos (of which 11 are

relocations) resulting in around 305 Argos stores in supermarketsbull Expect to close 2 supermarkets around 25 convenience stores and around 20

Argos stores in FY201920 as part of announced property closure programme of 10-15 supermarkets 30-40 convenience stores and 60-70 Argos stores

Financial Servicesbull Financial services underlying operating profit expected to be cpound45m including a

cpound10m benefit as a result of a change in transfer pricing between Argos and Argos Financial Services

bull Financial Services non-underlying costs are expected to be around pound30mbull No further capital injections into the Bank are expected following pound35m in H1 201920

Depreciation and amortisationbull Expect underlying retail depreciation and amortisation of around pound12bn

including cpound500m right of use asset depreciation

CostsOperating cost inflationbull Cost inflation between 2 and 3Cost savingsbull Continue to deliver cost savings to at least offset the impact of cost inflation

Finance costsbull Net finance costs of around pound405m including pound320m lease interest in

201920 following the introduction of IFRS 16

One-off itemsbull In 201920 cash outflows as a result of items excluded from

underlying results should not exceed pound100mbull Property strategy programme one-off costs expected to be

pound230m-pound270m of which cash costs are pound30-40m

Dividendbull Sainsburyrsquos plans to change the full year dividend policy to 19x cover by

underlying earnings (versus 20x previously) to offset the dilutive (non cash) impact of IFRS 16 on underlying earnings

Capital expenditurebull Retail capital expenditure to be around pound550mbull Retail capital expenditure is expected to be around pound550m-pound600m per

annum over the medium term

Net debtbull Net debt before fair value movements on derivatives to reduce by at

least pound300m

Tax ratebull Underlying tax rate to be between 25 and 26

APPENDIX Interim Results 201920 - November 2019

Retail sales

1 Sales including VAT excluding fuel

LFL sales growth1

(10)

Sales from net new space1

04

Total sales growth1

(06)

Supermarkets2

(07)

Convenience20

Groceries Online

70

Channels

(01)(25)

(12)

2 Supermarket sales include Argos SiS sales FY 1819 16

pound139bn

pound103bnGrocery

pound30bnGeneralMerchandise

pound488mClothing

2

Chart1

201819
194
66
1

Sheet1

APPENDIX Interim Results 201920 - November 2019

Sainsburyrsquos sales area and store numbersAs at 21 September 2019

Opening figures 201920New storesClosuresReplacement storesExtensionsRefurbishments downsizesClosing figures H1 201920

Area(lsquo000 sq ft) Number

21210 -

(20)--

(17)21173

608 -(1)---

607

Supermarkets Convenience

Opening figures 201920New storesClosuresReplacement storesExtensionsRefurbishments downsizesClosing figures H1 201920

Area(lsquo000 sq ft) Number

1934 12

(19)2 --

1929

820 5

(2)1 --

824

Area(lsquo000 sq ft) Number

Total

Opening figures 201920New storesClosuresReplacement storesExtensionsRefurbishments downsizesClosing figures H1 201920

23144 12

(39)2 -

(17)23102

1428 5

(3)1 --

1431

3

APPENDIX Interim Results 201920 - November 2019

Sainsburyrsquos store estateAs at 21 September 2019

Sq ftsales area

82446

870

40001 to60000

20001 to40000

10000 to20000

Under10000 Total

Over60000

0122122

0197197

0175175

06767

824607

1431

Argos storesArgos in SainsburyrsquosArgos in HomebaseOtherArgos total store numbers

Habitat1

Collection points

594281

8-

883

16317

As at21 Sept 2019

Disposalsclosures

Newstores

As at9 March 2019

17--8

-1

(7)-

(2)-

(9)

-(36)

588288

6-

88216

282

ConvenienceSupermarketsTotal stores

Number of stores

Sq ftsales area

1929350

2279

40001 to60000

20001 to40000

10000 to20000

Under10000 Total

Over60000

-18441844

-58185818

-85018501

-46604660

19292117323102

ConvenienceSupermarketsTotal stores

Space by store size (lsquo000 sq ft)

Argos and Habitat store numbers

1 5 Habitat stores 11 Habitat stores in Sainsburys

4

APPENDIX Interim Results 201920 - November 2019

ClosureBitterne West

Sainsburyrsquos investment programme201920

Q1

Supermarkets ConvenienceNew storesMilton Keynes Brooklands District CentBromley High StLeeds Wike Ridge LaneSalford Harbour CityCanterbury High St

ReplacementMayfair Stratton St

ClosuresMayfairWarren St

Q1Q1Q1Q2Q2

Q2

Q1Q2

5

APPENDIX Interim Results 201920 - November 2019

Retail margin

Retail sales (inc VAT inc fuel)(exc VAT inc fuel)

Retail underlying EBITDAR1

Retail underlying EBITDAR margin 2

at constant fuel pricesRetail underlying operating profit3

Retail underlying operating margin 4

at constant fuel prices

1656714808

10677272

4373030

1661214856

11147575

4873333

030342

30 bps28 bps10333 bps32 bps

1 Retail underlying operating profit before net rental income of pound6 million and underlying depreciation and amortisation of pound636 million2 Retail underlying EBITDAR divided by underlying retail sales excluding VAT3 Retail underlying earnings before interest tax and Sainsburyrsquos underlying share of post-tax profit from joint ventures4 Retail underlying operating profit divided by underlying retail sales excluding VAT

poundm H1201920

H1201819

Change

6

APPENDIX Interim Results 201920 - November 2019

H1201920

H1201819

Group retail

Return on capital employed 1

Net debt to EBITDAR (times)23

Fixed charge cover (times)2

Underlying tax rate Core retail capex sales5

713126

26515

743326

25715

poundm

1 ROCE Return is defined as a 52 week rolling underlying profit before interest and tax Capital employed is defined as group net assets2 Net debt of pound6778 million includes lease obligations under IFRS 16 and perpetual securities treated as debt divided by Group underlying EBITDAR of pound2171 million calculated for a 52-week period to 21 September 20193 Group underlying EBITDAR divided by rent (both capital and interest) and net finance costs where interest on perpetual securities is treated as an underlying finance costs4 52 weeks to 22nd September 2018 is not available due to the implementation of IFRS 16 Comparatives therefore reflect the 52 weeks to 9th March 20195 Includes retail sales inc vat inc fuel

4

4

7

APPENDIX Interim Results 201920 - November 2019

Plc Board

Kevin OrsquoByrneChief Financial Officer

Mike Coupe Group Chief Executive

Dame Susan Rice Senior Independent Director

Matt BrittinNon-Executive Director

Jo HarlowNon-Executive Director

Brian CassinNon-Executive Director

David KeensNon-Executive Director

Jean Tomlin Non-Executive Director

Martin Scicluna Chairman

8

APPENDIX Interim Results 201920 - November 2019

Plc Board

Mike Coupe Group Chief Executive Officer

Skills and experienceAppointed Group Chief Executive Officer on 9 July 2014 Mike has been a member of the Operating Board since October 2004 Mike has vast retail industry experience in trading strategy marketing digital and online as well as multi-site store experience He joined Sainsburyrsquos from Big Food Group where he was a board director of Big Food Group PLC and Managing Director of Iceland Food Stores He previously worked for both Asda and Tesco PLC where he served in a variety of senior management roles

Date of appointment 1 August 2007Mike has served as an Executive Director since 1 August 2007 and as Chief Executive Officer since 9 July 2014

Committee membershipCorporate Responsibility and Sustainability Committee

Kevin OrsquoByrne Chief Financial Officer

Skills and experienceKevin brings to the Board a wealth of retail and finance experience Kevin was previously Chief Executive Officer of Poundland Group Limited until December 2016 and held executive roles at Kingfisher plc from 2008 to 2015 including Divisional Director UK China and Turkey Chief Executive Officer of BampQ UK amp Ireland and Group Finance Director He was previously Group Finance Director of Dixons Retail plc and European Finance Director of Quaker Oats He was a Non-Executive Director of Land Securities Group PLC from 2008 to September 2017 where he was Chairman of the Audit Committee and Senior Independent Director

Date of appointment 9 January 2017

Other current rolesNon-Executive Director of Greene King plc

Skills and experienceMartin brings a breadth of experience and leadership in both executive and non-executive roles His previous roles include positions as the Chairman of Great Portland Estates plc Senior Independent Director and Chair of the Audit Committee of Worldpay Inc and Non-Executive Director and Chair of the Audit Committee of Lloyds Banking Group plc He was a partner at Deloitte LLP for 26 years serving as Chairman from 1995 to 2007 where his clients included Dixons WH Smith Alliance Unichem and Cadburyrsquos

Other current rolesChairman of RSA Insurance Group plc

Martin Scicluna Chairman

Date of appointment 1 November 2018 Martin joined the Board as Chairman Designate and Non-Executive Director on 1 November 2018 He was appointed as Chairman of the Board on 10 March 2019

Committee membershipChair of the Nomination Committee

Dame Susan Rice Senior Independent Director

Skills and experienceSusan has extensive experience as a Non-Executive Director as well as in retail banking financial services leadership and sustainability Her career in retail bankingis particularly relevant to our ownership ofSainsburyrsquos Bank Previously Susan was a member of the First Ministerrsquos Council of Economic Advisors Managing Director of Lloyds Banking Group Scotland and was previously Chief Executive and then Chairman of Lloyds TSB Scotland plc She has also held a range of other non-executive directorships including at the Bank of England and SSE plc

Committee membershipChair of the Remuneration Committee and a member of the Nomination Committee

Date of appointment 1 June 2013

Other current rolesChair of Scottish Water and Business Stream Chair of the Scottish Fiscal Commission Non-Executive Director of the North American Income Trust C Hoare and Co and Senior Independent Director of the North American Income Trust

9

Other current rolesNon-Executive Director and Chairman of the Audit Committee of Centrica plc

APPENDIX Interim Results 201920 - November 2019

Plc Board

Jean Tomlin Non-Executive Director

Skills and experienceJean has extensive experience and breadth of skills in human resources and corporate responsibility Jean was formerly Director of HR Workforce and Accreditation for The London OrganisingCommittee of the Olympic and Paralympic Games where she set the strategic direction to ensure the mobilisation of the combined 200000-strong workforce including paid staff volunteers and contractors which represented the recruitment and mobilisation of the largest peacetime workforce and set the industry standard for volunteering with the highly acclaimed Games She was previously Group HR Director at Marks and Spencer Group Plc HR Director and founder member of Egg plc and Sales amp Operations Director of Prudential Direct

Date of appointment 1 January 2013

Committee membershipAudit Committee Corporate Responsibility and Sustainability Committee and Nomination Committee

David Keens Non-Executive Director

Skills and experienceDavid has extensive retail experience and knowledge of consumer facing businesses together with his core skills in finance David was formerly Group Finance Director of next plc from 1991 to 2015 and their Group Treasurer from 1986 to 1991 Previous management experience includes nine years in the UK and overseas operations of multinational food manufacturer Nabisco and prior to that seven years in the accountancy profession

Date of appointment 29 April 2015

Committee membershipChair of the Audit Committee and a member of the Nomination Committee

Other current rolesIndependent Board member of Capri Holdings Limited Non-Executive Director of Hakluyt and Chief Executive Officer of Chanzo Limited

Other current rolesNon-Executive Director Senior Independent Director and Chair of the Audit Committee of Auto Trader Group plc

Matt BrittinNon-Executive Director

Skills and experienceMatt has extensive experience of running a high profile fast moving innovative digital business Since 2015 he has been responsible for Googlersquos business and operations in Europe the Middle East and Africa and hersquos been in leadership roles at Google since 2007 Prior to that Matt spent much of his career in media and marketing with particular interests in strategy commercial development and sales performance This included commercial and digital leadership roles in UK media

Date of appointment 27 January 2011

Committee membershipNomination Committee and Remuneration Committee

Other current rolesGooglersquos President ndash Europe Middle East and Africa and Director of The Media Trust

Brian Cassin Non-Executive Director

Skills and experienceBrian brings present day experience of running a FTSE40 group and of big data and analytics ndash topics of key importance to Sainsburyrsquos Brian joined Experian plc as Chief Financial Officer in April 2012 a post he held until his appointment as Chief Executive Officer in July 2014 Prior to this Brian spent his career in investment banking at Greenhill amp Co where he was Managing Director and Partner Brian has also held various roles at Baring Brothers International and at the London Stock Exchange

Date of appointment 1 April 2016

Committee membershipAudit Committee and Nomination Committee

Other current rolesChief Executive Officer of Experian plc

10

APPENDIX Interim Results 201920 - November 2019

Plc Board

Jo Harlow Non-Executive Director

Skills and experienceJo brings a wealth of experience in consumer-facing businesses and in the telecoms and technology industry bothin the UK and internationally Jo spent 12 years in a variety of senior management roles with Nokia and Microsoft Prior to this she spent eight years at PampG and 11 years at Reebok in senior sales and marketing positions in both Europe and the US

Date of appointment 11 September 2017

Committee membershipChair of the Corporate Responsibility and Sustainability Committee and member of the Nomination Committee and Remuneration Committee

Life PresidentLord Sainsbury of Preston Candover KG

Other current rolesNon-Executive Director of InterContinental Hotels plc Non-Executive Director of Halmaplc and Member of the Supervisory Board of Ceconomy AG

11

APPENDIX Interim Results 201920 - November 2019

Operating Board

Mike Coupe Group Chief Executive

Tim FallowfieldCompany Secretary amp Corporate Services Director

Kevin OrsquoByrne Chief Financial Officer

Jim BrownChief Executive Officer of Sainsburyrsquos Bank

Paul Mills-HicksFood Commercial Director

Angie RisleyGroup HR Director

Phil JordanGroup Chief InformationOfficer

Simon RobertsRetail and Operations Director

Clo MoriartyGroup Chief Digital Officer

12

APPENDIX Interim Results 201920 - November 2019

Operating Board

Mike Coupe Group Chief ExecutiveSee Appendix page 9

Kevin OrsquoByrneChief Financial OfficerSee Appendix page 9

Tim FallowfieldCompany Secretary amp Corporate Services Director

Date of appointment September 2004

Skills and experienceTim joined Sainsburyrsquos in 2001 as Company Secretary and joined the Operating Board in September 2004 In addition to his role as Company Secretary Tim is responsible for the Corporate Services Division comprising Legal Services Data Governance Safety Shareholder Services Insurance and Central Security He chairs the Group Safety Committee and the Data Governance Committee Tim joined Sainsburyrsquos from Exelplc the global logistics company now part of DHL where he was Company Secretary and General Counsel He began his career at the international law firm Clifford Chance and is a qualified solicitor Tim is Chairman of the Disability Confident Business Leaders Group which works with Government in shaping the disability employment agenda and in raising awareness of the benefits of employing disabled people

Jim BrownCEO of Sainsburyrsquos Bank

Skills and experienceJim joined Sainsburyrsquos Bank as CEO in June 2019 and is also a member of the Sainsburyrsquos Group Operating Board He has held a number of senior international Financial Services roles - most recently for RBS in the UK as CEO of Williams and Glyn and prior to that CEO of Ulster Bank in Northern Ireland and the Republic of Ireland Before moving to Ireland he was based in Hong Kong and was CEO Retail and Commercial Banking Asia and the Middle East for RBS and ABN AMRO He has also been a member of the RBS Group Management Committee ABN AMRO Executive Group ABN AMRO Global Consumer Leadership Team and the RBSBank of China Joint Steering Committee Earlier in his career he held a number of senior executive roles for Citibank in Asia and Australia and New Zealand Jim has also held various Board positions including at Ulster Bank Saudi Hollandi Bank The Royal Bank of Scotland (China) Co Ltd and RBS (Pakistan) Ltd He is also a past President of the Institute of Banking in Ireland He is currently a Certified Bank Director

Date of appointment August 2019

Paul Mills-HicksFood Commercial Director

Skills and experiencePaul joined the Operating Board in May 2014 as Food Commercial Director having spent over ten years at Sainsburyrsquos He was closely involved in the formation and execution of the lsquoMaking Sainsburyrsquos Great Againrsquo strategy Following this he held a variety of roles in commercial strategy and finance most recently as Business Unit Director for Grocery Prior to Sainsburyrsquos Paul was European Controller at Marks and Spencer Group PLC and a Director at UBS Warburg

Date of appointment May 2014

13

APPENDIX Interim Results 201920 - November 2019

Operating Board

Angie RisleyGroup HR Director

Skills and experienceAngie was appointed Group HR Director and a member of the Operating Board in January 2013 with responsibility for human resources Angie is also a Director of Sainsburyrsquos Bank plc Angie was most recently Non-Executive Director and Chairman of the Remuneration Committee of Serco plc and prior to this was Group HR Director of Lloyds Banking Group and an Executive Director of Whitbread PLC with responsibility for HR and Corporate Social Responsibility Angie is currently Non-Executive Director and Chair of the Remuneration Committee at Smith amp Nephew plc

Date of appointment January 2013

Phil JordanGroup Chief Information Officer

Skills and experiencePhil joined the Board in January 2018 and has brought a fresh globalperspective on technology to the Operating Board in addition to a wealth of experience in digital data and business transformation Prior to joining Sainsburyrsquos Phil had a long and successful track record in telecommunications Most recently he was Global Chief Information Officer at Telefonica overseeing Digital Transformation and Information Technology and prior to that was Chief Information Officer for Vodafone UKIreland Phil has worked as a Non-Executive Advisor on Technology in the Investment amp Retail Banking sector and is currently a Non-Executive Director of TalkTalk Telecom Group PLC and chairs its Cyber-Security Committee

Date of appointment January 2018

Simon RobertsRetail and Operations Director

Skills and experienceSimon joined Sainsburyrsquos and the Operating Board in July 2017 as Central Retail amp Operations Director responsible for Stores Central operation and Logistics In his previous role he was Executive Vice President of Walgreens Boots Alliance and President of Boots with responsibility for commercial and retail operations across the UK and Ireland Prior to Boots Simon was at Marks and Spencer Group PLC where he held operational and customer leadership roles across stores divisions and central operations Simon is also the Non-Executive Chairman at the Institute ofCustomer Service

Date of appointment July 2017

Clodagh MoriartyGroup Chief Digital Officer

Skills and experienceClodagh was appointed Group Chief Digital Officer in June 2018 Clodagh leads the delivery of a consistent and first-rate digital experience for customers across Sainsburyrsquos Argos and Sainsburyrsquos BankClodagh joined Sainsburyrsquos in 2010 from Bain amp Co management consultants where she had gained experience working on a broad range of projects across multiple sectors and countries Following two years as Head of Strategy at Sainsburyrsquosshe moved into Food Commercial as Category Manager for Meal Solutions and then became Head of Online Trading spanning Food General Merchandise and Clothing before being promoted to Director of Online in 2016 In this role Clodagh was instrumental in driving innovation within Groceries Online and launching new initiatives including SmartShop and Chop Chop

Date of appointment June 2018

14

APPENDIX Interim Results 201920 - November 2019

Supplementary financial details

3 Financial calendarQ3 trading statement(15 weeks to 4 January 2020)

Preliminary results(52 weeks to 7 March 2020)

8 January 2020

30 April 2020

1 Weighted average number of shares

The interim dividend datesOrdinary shares

Ex-dividend 14 November 2019Record 15 November 2019Payment 20 December 2019

H1 201920 22074m (24613m diluted)

H1 201819 21959m (24646m diluted) InterimFinalTotal

2 Dividend

201920

33p 31p79p

110p

201819

15

APPENDIX Interim Results 201920 - November 2019

Contacts

24

James CollinsHead of Investor RelationsTel + 44 (0) 20 7695 7112JamesCollinssainsburyscouk

Susie LynskeyInvestor Relations ManagerTel + 44 (0) 20 7695 0889SusieLynskeysainsburyscouk

Glyn DaviesInvestor Relations AssistantTel + 44 (0) 20 7695 0259GlynDaviessainsburyscouk

wwwj-sainsburycoukJ Sainsbury plc 33 Holborn London EC1N 2HT

Irene GalvanInvestor Relations AnalystTel + 44 (0) 20 7695 2762IreneGalvansainsburyscouk

  • Slide Number 1
  • Slide Number 2
  • Financial overview
  • Group performance overview
  • Retail sales
  • Sales performance versus market
  • Financial services
  • Financial services
  • Items excluded from underlying results
  • Retail capital expenditure
  • Pensions
  • Retail free cash flow
  • Balance sheet targets
  • Summary and Outlook
  • Slide Number 15
  • Key industry challenges
  • We will help our customers live well for less
  • Our strategy
  • Slide Number 19
  • Value brand investment
  • Lower prices on key volume lines
  • We continue to be less dependent on promotions
  • Improved grocery value
  • Slide Number 24
  • Category tier performance
  • Premium private label
  • Distinctive brands
  • Beauty Rollout
  • Our values make us different
  • Argos category and range focus
  • Clothing
  • Slide Number 32
  • Channels Supermarkets
  • Store investments driving customer satisfaction
  • Channels Convenience
  • Channels Groceries Online
  • Channels Argos
  • Slide Number 38
  • Product Quality Framework helps us fund investment
  • PQF cereals case study
  • BAU savings to offset cost inflation
  • Strategic cost transformation 5 year plan
  • Slide Number 43
  • Financial Services Priorities
  • Financial Services reshaping the portfolio
  • Financial Services key targets
  • Nectar
  • Slide Number 48
  • Digital
  • We will help our customers live well for less
  • Slide Number 51
  • Slide Number 52
  • Guidance for 201920
  • Retail sales
  • Sainsburyrsquos sales area and store numbers
  • Sainsburyrsquos store estate
  • Sainsburyrsquos investment programme
  • Retail margin
  • Group retail
  • Plc Board
  • Plc Board
  • Plc Board
  • Plc Board
  • Operating Board
  • Operating Board
  • Operating Board
  • Supplementary financial details
  • Contacts
Column1 201819
Grocery 19
GM 7
Clothing 1
To resize chart data range drag lower right corner of range
Grocery
GM
Clothing
Page 33: Interim Results 17/18 - Sainsbury's/media/Files/S... · 3 Interim Results 2019/20 - November 2019. Financial overview • First period reporting on an inc. IFRS 16 basis - Material

33 Interim Results 201920 - November 2019

Make shopping

convenient supported by great service

3

Channels Supermarkets

Investing in stores

bull Over 870000 sq ft space repurposed since FY 201415

bull Tailored targeted investment

bull Significant step-up in 201920- Investing in 450+ supermarkets- 172 delivered in H1

1617 1718 1819

Supermarkets Trading intensity1

1 Supermarkets inc GMampC and Argos stores in Sainsburyrsquos

34 Interim Results 201920 - November 2019

Make shopping

convenient supported by great service

3

Store investments driving customer satisfaction

Source Lettuce Know in-store programme Supermarkets only 4 weeks to 121019 YOY

Checkoutexperience

Smartshopbull 200+ handset stores

- average sales participation c15- best stores gt25

bull 160+ app-only (hybrid) stores

Self checkoutsbull 2600+ upgrades bull 10 improvement in speed

Availability of products

Connected colleaguesbull Technology driving efficiency

and availabilitybull Replenishment + stock apps

Core investment

Store fabric upgradesbull 70 stores in H1bull 250 by year end

Ease of Checkout Speed of Checkout

4861

26Availability of products

Overall satisfaction in core investment stores

14

35 Interim Results 201920 - November 2019

Make shopping

convenient supported by great service

3

Channels Convenience

bull 2 year capital light programme resetting range space and pricing

- 158 stores reset in H1- On track to deliver 200 in FY1920- Around 15 SKUs standard to each store

bull Upgraded Self Checkouts in 69 Convenience stores- Improved customer satisfaction - Ease of checkout up 72 YoY- Speed of checkout up 62 YoY

2nd

5th

Value for Money Spent1

1 Lettuce Know Competitor Benchmarking Survey Convenience July 2019 vs Feb 20192 Lettuce Know in-store survey Week 31 201920 Lettuce Know

Sources

Knowledge of colleagues

Speed of checkout

Friendliness of colleagues

Ease of checkout

Availability of colleagues

Customer satisfaction (total)

Q2 1819 Q4 1819 Q1 1920 Q2 1920Q3 18193 Lettuce Know Q2 1920

Improved perceptions vs competitors

Strong and improving customer satisfaction3

2nd

3rd

Variety of Items1

36 Interim Results 201920 - November 2019

Make shopping

convenient supported by great service

3

Channels Groceries Online

bull Sales growth 7

bull Same day delivery now covers nearly 60 of UK households

bull Groceries Online app accounts for over 20 of orders

bull Extended delivery slots

bull Bagless deliveries

500

600

700

800

900

H1201516

H1201617

H1201718

H1201819

H1201920

70

80

7269

70

Sales and YOY growth ratespoundm

37 Interim Results 201920 - November 2019

Make shopping

convenient supported by great service

3

Channels Argos

Strong Fast Track growth

bull Fast Track collection growth 14 YoY

bull Fast Track delivery growth 5 YoY

166

660

657

216

Old formatsDigital Stores

H1 201920

AtAcquisition

Digital store investments

bull 176 Digital conversions and 15 full store refreshes in H1

bull Majority of remaining stores to be converted to digital in H2

bull Pay Browse in 362 stores versus 162 at year end

0

20

40

60

80

100

Walk-in Check and Reserve Home DeliveryFast Track Click amp Collect Fast Track Home Delivery

0

20

40

60

80

100 Fast track15

201617 H1 201920

Fast track24

Walk-in43

Walk-in36

38 Interim Results 201920 - November 2019

Drive efficiency

to invest in the customer

offer

4

39 Interim Results 201920 - November 2019

Drive efficiency

to invest in the customer

offer

4

Product Quality Framework helps us fund investment

PQF activity to date covers

49of food volume

Improved Value Indexmore competitive

More distinctive range more reason to shop at Sainsburyrsquos

Reduced SKU countoperational efficiencies

Cash gross profit +35

Increased salesvolume intensityoperational efficiencies

40 Interim Results 201920 - November 2019

Drive efficiency

to invest in the customer

offer

4

PQF cereals case study

Improved Value Index gt100bpsmore competitive

More distinctive rangemore reason to shop at Sainsburyrsquos

Reduced SKU count -20operational efficiencies

Higher cash gross profit +2 YOY

Volumes +8 operational efficiencies

41 Interim Results 201920 - November 2019

Drive efficiency

to invest in the customer

offer

4

BAU savings to offset cost inflation

Manages inflationary pressures

BAU savingsH1 201920

Procurement GNFR

Retail Technology Efficiencies

Retail HRRetail

management structures

Shrink Reduction

42 Interim Results 201920 - November 2019

Drive efficiency

to invest in the customer

offer

4

Strategic cost transformation 5 year plan

Converge Tackle fixed cost

End to end reviews

Retail Operations Marketing and Commercial Operations

Other central support

Logistics and Supply Chain

Project A

Project C

Project D

Shared Services BPO

Property strategy

Project BGNFR procurement

Capital prioritisation

Technology Digital and Corporate Services

pound250-pound350m

pound150-pound250m

pound400-pound600mExecution underway In planning Opportunities identified

pound5bn addressable cost base

43 Interim Results 201920 - November 2019

Grow connected

services

5

44 Interim Results 201920 - November 2019

Grow connected

services

5

Financial Services Priorities

To be the provider of financial services for loyal Sainsburyrsquos and Argos customers

An agile capital and cost efficient provider of simple mobile-led financial services

Vision

Objective

Priorities Reshape Simplify Strengthen

45 Interim Results 201920 - November 2019

Grow connected

services

5

Current Customer Base

Customer Credit Risk Balance Sheet Earnings

Argos Storecards 22m Prime Near Prime

Credit Cards 09m Prime

Personal Loans 05m Prime

Mortgages 9K Exit

Total Lending

Deposits 03m

Insurances 05m Very Low Risk

Travel Money 266 Sites

ATMs 1890

Financial Services reshaping the portfolio

46 Interim Results 201920 - November 2019

Grow connected

services

5

Increase connectivity and value for Group

Stop mortgage acquisition review back book options

No capital input from the Group from now1

Costincome c503 within 5 years

Double UPBT double digit ROCE within 5 years

Upstream cash within 5 years2

Financial Services key targets

Transform the cost base

Improve returns

Financial services cash generative

Reduce risk profile to Group

Stop putting cash in to Financial Services

2

4

6

3

1

5

Focus on Sainsburyrsquos customer base

1 Subject to regulatory changes requirements2 Subject to regulatory approval3 On a Group contribution basis

47 Interim Results 201920 - November 2019

Grow connected

services

5

Nectar

bull Biggest loyalty programme in the UK

bull Over 18 million collectors

bull Most recognised loyalty brand in the UK

bull Launch of Nectar digital- 21 million app users- Increase in overall Nectar participation- Increased levels of personalisation- 138000 new Nectar customers- 1 app on launch weekend

bull Coalition strengthened with addition of Esso in June 2019

48 Interim Results 201920 - November 2019

Provide a seamless customer

experience

6

49 Interim Results 201920 - November 2019

Provide a seamless customer

experience

6

Digital

bull Groceries Online sales penetration of 8- App accounts for over 20 of orders

bull 21 million digital Nectar app users

bull 14 million Argos Financial Services app downloads

bull Smartshop rollout in over 350 stores

Groceries online

Chop Chop

SmartShop

Universaldiscovery

Seamlessfinancialservices

Singlebasket

50 Interim Results 201920 - November 2019

We will help our customers live well for less

Confident in the core Integrated customer offer

One multi brand multi channel business

Strong cash generation supporting investment dividend and allowing deleverage

Financial flexibility and resilience

Sustainable cost reduction covering cost inflation and funding investment in our competitive offer

QampA

APPENDIX Interim Results 201920 - November 2019

Appendices

APPENDIX Interim Results 201920 - November 2019

Guidance for 201920

1

Spacebull Expect to open 2 new Sainsburyrsquos supermarkets and up to 15 convenience storesbull Expect to open around 25 Argos stores in Sainsburyrsquos (of which 11 are

relocations) resulting in around 305 Argos stores in supermarketsbull Expect to close 2 supermarkets around 25 convenience stores and around 20

Argos stores in FY201920 as part of announced property closure programme of 10-15 supermarkets 30-40 convenience stores and 60-70 Argos stores

Financial Servicesbull Financial services underlying operating profit expected to be cpound45m including a

cpound10m benefit as a result of a change in transfer pricing between Argos and Argos Financial Services

bull Financial Services non-underlying costs are expected to be around pound30mbull No further capital injections into the Bank are expected following pound35m in H1 201920

Depreciation and amortisationbull Expect underlying retail depreciation and amortisation of around pound12bn

including cpound500m right of use asset depreciation

CostsOperating cost inflationbull Cost inflation between 2 and 3Cost savingsbull Continue to deliver cost savings to at least offset the impact of cost inflation

Finance costsbull Net finance costs of around pound405m including pound320m lease interest in

201920 following the introduction of IFRS 16

One-off itemsbull In 201920 cash outflows as a result of items excluded from

underlying results should not exceed pound100mbull Property strategy programme one-off costs expected to be

pound230m-pound270m of which cash costs are pound30-40m

Dividendbull Sainsburyrsquos plans to change the full year dividend policy to 19x cover by

underlying earnings (versus 20x previously) to offset the dilutive (non cash) impact of IFRS 16 on underlying earnings

Capital expenditurebull Retail capital expenditure to be around pound550mbull Retail capital expenditure is expected to be around pound550m-pound600m per

annum over the medium term

Net debtbull Net debt before fair value movements on derivatives to reduce by at

least pound300m

Tax ratebull Underlying tax rate to be between 25 and 26

APPENDIX Interim Results 201920 - November 2019

Retail sales

1 Sales including VAT excluding fuel

LFL sales growth1

(10)

Sales from net new space1

04

Total sales growth1

(06)

Supermarkets2

(07)

Convenience20

Groceries Online

70

Channels

(01)(25)

(12)

2 Supermarket sales include Argos SiS sales FY 1819 16

pound139bn

pound103bnGrocery

pound30bnGeneralMerchandise

pound488mClothing

2

Chart1

201819
194
66
1

Sheet1

APPENDIX Interim Results 201920 - November 2019

Sainsburyrsquos sales area and store numbersAs at 21 September 2019

Opening figures 201920New storesClosuresReplacement storesExtensionsRefurbishments downsizesClosing figures H1 201920

Area(lsquo000 sq ft) Number

21210 -

(20)--

(17)21173

608 -(1)---

607

Supermarkets Convenience

Opening figures 201920New storesClosuresReplacement storesExtensionsRefurbishments downsizesClosing figures H1 201920

Area(lsquo000 sq ft) Number

1934 12

(19)2 --

1929

820 5

(2)1 --

824

Area(lsquo000 sq ft) Number

Total

Opening figures 201920New storesClosuresReplacement storesExtensionsRefurbishments downsizesClosing figures H1 201920

23144 12

(39)2 -

(17)23102

1428 5

(3)1 --

1431

3

APPENDIX Interim Results 201920 - November 2019

Sainsburyrsquos store estateAs at 21 September 2019

Sq ftsales area

82446

870

40001 to60000

20001 to40000

10000 to20000

Under10000 Total

Over60000

0122122

0197197

0175175

06767

824607

1431

Argos storesArgos in SainsburyrsquosArgos in HomebaseOtherArgos total store numbers

Habitat1

Collection points

594281

8-

883

16317

As at21 Sept 2019

Disposalsclosures

Newstores

As at9 March 2019

17--8

-1

(7)-

(2)-

(9)

-(36)

588288

6-

88216

282

ConvenienceSupermarketsTotal stores

Number of stores

Sq ftsales area

1929350

2279

40001 to60000

20001 to40000

10000 to20000

Under10000 Total

Over60000

-18441844

-58185818

-85018501

-46604660

19292117323102

ConvenienceSupermarketsTotal stores

Space by store size (lsquo000 sq ft)

Argos and Habitat store numbers

1 5 Habitat stores 11 Habitat stores in Sainsburys

4

APPENDIX Interim Results 201920 - November 2019

ClosureBitterne West

Sainsburyrsquos investment programme201920

Q1

Supermarkets ConvenienceNew storesMilton Keynes Brooklands District CentBromley High StLeeds Wike Ridge LaneSalford Harbour CityCanterbury High St

ReplacementMayfair Stratton St

ClosuresMayfairWarren St

Q1Q1Q1Q2Q2

Q2

Q1Q2

5

APPENDIX Interim Results 201920 - November 2019

Retail margin

Retail sales (inc VAT inc fuel)(exc VAT inc fuel)

Retail underlying EBITDAR1

Retail underlying EBITDAR margin 2

at constant fuel pricesRetail underlying operating profit3

Retail underlying operating margin 4

at constant fuel prices

1656714808

10677272

4373030

1661214856

11147575

4873333

030342

30 bps28 bps10333 bps32 bps

1 Retail underlying operating profit before net rental income of pound6 million and underlying depreciation and amortisation of pound636 million2 Retail underlying EBITDAR divided by underlying retail sales excluding VAT3 Retail underlying earnings before interest tax and Sainsburyrsquos underlying share of post-tax profit from joint ventures4 Retail underlying operating profit divided by underlying retail sales excluding VAT

poundm H1201920

H1201819

Change

6

APPENDIX Interim Results 201920 - November 2019

H1201920

H1201819

Group retail

Return on capital employed 1

Net debt to EBITDAR (times)23

Fixed charge cover (times)2

Underlying tax rate Core retail capex sales5

713126

26515

743326

25715

poundm

1 ROCE Return is defined as a 52 week rolling underlying profit before interest and tax Capital employed is defined as group net assets2 Net debt of pound6778 million includes lease obligations under IFRS 16 and perpetual securities treated as debt divided by Group underlying EBITDAR of pound2171 million calculated for a 52-week period to 21 September 20193 Group underlying EBITDAR divided by rent (both capital and interest) and net finance costs where interest on perpetual securities is treated as an underlying finance costs4 52 weeks to 22nd September 2018 is not available due to the implementation of IFRS 16 Comparatives therefore reflect the 52 weeks to 9th March 20195 Includes retail sales inc vat inc fuel

4

4

7

APPENDIX Interim Results 201920 - November 2019

Plc Board

Kevin OrsquoByrneChief Financial Officer

Mike Coupe Group Chief Executive

Dame Susan Rice Senior Independent Director

Matt BrittinNon-Executive Director

Jo HarlowNon-Executive Director

Brian CassinNon-Executive Director

David KeensNon-Executive Director

Jean Tomlin Non-Executive Director

Martin Scicluna Chairman

8

APPENDIX Interim Results 201920 - November 2019

Plc Board

Mike Coupe Group Chief Executive Officer

Skills and experienceAppointed Group Chief Executive Officer on 9 July 2014 Mike has been a member of the Operating Board since October 2004 Mike has vast retail industry experience in trading strategy marketing digital and online as well as multi-site store experience He joined Sainsburyrsquos from Big Food Group where he was a board director of Big Food Group PLC and Managing Director of Iceland Food Stores He previously worked for both Asda and Tesco PLC where he served in a variety of senior management roles

Date of appointment 1 August 2007Mike has served as an Executive Director since 1 August 2007 and as Chief Executive Officer since 9 July 2014

Committee membershipCorporate Responsibility and Sustainability Committee

Kevin OrsquoByrne Chief Financial Officer

Skills and experienceKevin brings to the Board a wealth of retail and finance experience Kevin was previously Chief Executive Officer of Poundland Group Limited until December 2016 and held executive roles at Kingfisher plc from 2008 to 2015 including Divisional Director UK China and Turkey Chief Executive Officer of BampQ UK amp Ireland and Group Finance Director He was previously Group Finance Director of Dixons Retail plc and European Finance Director of Quaker Oats He was a Non-Executive Director of Land Securities Group PLC from 2008 to September 2017 where he was Chairman of the Audit Committee and Senior Independent Director

Date of appointment 9 January 2017

Other current rolesNon-Executive Director of Greene King plc

Skills and experienceMartin brings a breadth of experience and leadership in both executive and non-executive roles His previous roles include positions as the Chairman of Great Portland Estates plc Senior Independent Director and Chair of the Audit Committee of Worldpay Inc and Non-Executive Director and Chair of the Audit Committee of Lloyds Banking Group plc He was a partner at Deloitte LLP for 26 years serving as Chairman from 1995 to 2007 where his clients included Dixons WH Smith Alliance Unichem and Cadburyrsquos

Other current rolesChairman of RSA Insurance Group plc

Martin Scicluna Chairman

Date of appointment 1 November 2018 Martin joined the Board as Chairman Designate and Non-Executive Director on 1 November 2018 He was appointed as Chairman of the Board on 10 March 2019

Committee membershipChair of the Nomination Committee

Dame Susan Rice Senior Independent Director

Skills and experienceSusan has extensive experience as a Non-Executive Director as well as in retail banking financial services leadership and sustainability Her career in retail bankingis particularly relevant to our ownership ofSainsburyrsquos Bank Previously Susan was a member of the First Ministerrsquos Council of Economic Advisors Managing Director of Lloyds Banking Group Scotland and was previously Chief Executive and then Chairman of Lloyds TSB Scotland plc She has also held a range of other non-executive directorships including at the Bank of England and SSE plc

Committee membershipChair of the Remuneration Committee and a member of the Nomination Committee

Date of appointment 1 June 2013

Other current rolesChair of Scottish Water and Business Stream Chair of the Scottish Fiscal Commission Non-Executive Director of the North American Income Trust C Hoare and Co and Senior Independent Director of the North American Income Trust

9

Other current rolesNon-Executive Director and Chairman of the Audit Committee of Centrica plc

APPENDIX Interim Results 201920 - November 2019

Plc Board

Jean Tomlin Non-Executive Director

Skills and experienceJean has extensive experience and breadth of skills in human resources and corporate responsibility Jean was formerly Director of HR Workforce and Accreditation for The London OrganisingCommittee of the Olympic and Paralympic Games where she set the strategic direction to ensure the mobilisation of the combined 200000-strong workforce including paid staff volunteers and contractors which represented the recruitment and mobilisation of the largest peacetime workforce and set the industry standard for volunteering with the highly acclaimed Games She was previously Group HR Director at Marks and Spencer Group Plc HR Director and founder member of Egg plc and Sales amp Operations Director of Prudential Direct

Date of appointment 1 January 2013

Committee membershipAudit Committee Corporate Responsibility and Sustainability Committee and Nomination Committee

David Keens Non-Executive Director

Skills and experienceDavid has extensive retail experience and knowledge of consumer facing businesses together with his core skills in finance David was formerly Group Finance Director of next plc from 1991 to 2015 and their Group Treasurer from 1986 to 1991 Previous management experience includes nine years in the UK and overseas operations of multinational food manufacturer Nabisco and prior to that seven years in the accountancy profession

Date of appointment 29 April 2015

Committee membershipChair of the Audit Committee and a member of the Nomination Committee

Other current rolesIndependent Board member of Capri Holdings Limited Non-Executive Director of Hakluyt and Chief Executive Officer of Chanzo Limited

Other current rolesNon-Executive Director Senior Independent Director and Chair of the Audit Committee of Auto Trader Group plc

Matt BrittinNon-Executive Director

Skills and experienceMatt has extensive experience of running a high profile fast moving innovative digital business Since 2015 he has been responsible for Googlersquos business and operations in Europe the Middle East and Africa and hersquos been in leadership roles at Google since 2007 Prior to that Matt spent much of his career in media and marketing with particular interests in strategy commercial development and sales performance This included commercial and digital leadership roles in UK media

Date of appointment 27 January 2011

Committee membershipNomination Committee and Remuneration Committee

Other current rolesGooglersquos President ndash Europe Middle East and Africa and Director of The Media Trust

Brian Cassin Non-Executive Director

Skills and experienceBrian brings present day experience of running a FTSE40 group and of big data and analytics ndash topics of key importance to Sainsburyrsquos Brian joined Experian plc as Chief Financial Officer in April 2012 a post he held until his appointment as Chief Executive Officer in July 2014 Prior to this Brian spent his career in investment banking at Greenhill amp Co where he was Managing Director and Partner Brian has also held various roles at Baring Brothers International and at the London Stock Exchange

Date of appointment 1 April 2016

Committee membershipAudit Committee and Nomination Committee

Other current rolesChief Executive Officer of Experian plc

10

APPENDIX Interim Results 201920 - November 2019

Plc Board

Jo Harlow Non-Executive Director

Skills and experienceJo brings a wealth of experience in consumer-facing businesses and in the telecoms and technology industry bothin the UK and internationally Jo spent 12 years in a variety of senior management roles with Nokia and Microsoft Prior to this she spent eight years at PampG and 11 years at Reebok in senior sales and marketing positions in both Europe and the US

Date of appointment 11 September 2017

Committee membershipChair of the Corporate Responsibility and Sustainability Committee and member of the Nomination Committee and Remuneration Committee

Life PresidentLord Sainsbury of Preston Candover KG

Other current rolesNon-Executive Director of InterContinental Hotels plc Non-Executive Director of Halmaplc and Member of the Supervisory Board of Ceconomy AG

11

APPENDIX Interim Results 201920 - November 2019

Operating Board

Mike Coupe Group Chief Executive

Tim FallowfieldCompany Secretary amp Corporate Services Director

Kevin OrsquoByrne Chief Financial Officer

Jim BrownChief Executive Officer of Sainsburyrsquos Bank

Paul Mills-HicksFood Commercial Director

Angie RisleyGroup HR Director

Phil JordanGroup Chief InformationOfficer

Simon RobertsRetail and Operations Director

Clo MoriartyGroup Chief Digital Officer

12

APPENDIX Interim Results 201920 - November 2019

Operating Board

Mike Coupe Group Chief ExecutiveSee Appendix page 9

Kevin OrsquoByrneChief Financial OfficerSee Appendix page 9

Tim FallowfieldCompany Secretary amp Corporate Services Director

Date of appointment September 2004

Skills and experienceTim joined Sainsburyrsquos in 2001 as Company Secretary and joined the Operating Board in September 2004 In addition to his role as Company Secretary Tim is responsible for the Corporate Services Division comprising Legal Services Data Governance Safety Shareholder Services Insurance and Central Security He chairs the Group Safety Committee and the Data Governance Committee Tim joined Sainsburyrsquos from Exelplc the global logistics company now part of DHL where he was Company Secretary and General Counsel He began his career at the international law firm Clifford Chance and is a qualified solicitor Tim is Chairman of the Disability Confident Business Leaders Group which works with Government in shaping the disability employment agenda and in raising awareness of the benefits of employing disabled people

Jim BrownCEO of Sainsburyrsquos Bank

Skills and experienceJim joined Sainsburyrsquos Bank as CEO in June 2019 and is also a member of the Sainsburyrsquos Group Operating Board He has held a number of senior international Financial Services roles - most recently for RBS in the UK as CEO of Williams and Glyn and prior to that CEO of Ulster Bank in Northern Ireland and the Republic of Ireland Before moving to Ireland he was based in Hong Kong and was CEO Retail and Commercial Banking Asia and the Middle East for RBS and ABN AMRO He has also been a member of the RBS Group Management Committee ABN AMRO Executive Group ABN AMRO Global Consumer Leadership Team and the RBSBank of China Joint Steering Committee Earlier in his career he held a number of senior executive roles for Citibank in Asia and Australia and New Zealand Jim has also held various Board positions including at Ulster Bank Saudi Hollandi Bank The Royal Bank of Scotland (China) Co Ltd and RBS (Pakistan) Ltd He is also a past President of the Institute of Banking in Ireland He is currently a Certified Bank Director

Date of appointment August 2019

Paul Mills-HicksFood Commercial Director

Skills and experiencePaul joined the Operating Board in May 2014 as Food Commercial Director having spent over ten years at Sainsburyrsquos He was closely involved in the formation and execution of the lsquoMaking Sainsburyrsquos Great Againrsquo strategy Following this he held a variety of roles in commercial strategy and finance most recently as Business Unit Director for Grocery Prior to Sainsburyrsquos Paul was European Controller at Marks and Spencer Group PLC and a Director at UBS Warburg

Date of appointment May 2014

13

APPENDIX Interim Results 201920 - November 2019

Operating Board

Angie RisleyGroup HR Director

Skills and experienceAngie was appointed Group HR Director and a member of the Operating Board in January 2013 with responsibility for human resources Angie is also a Director of Sainsburyrsquos Bank plc Angie was most recently Non-Executive Director and Chairman of the Remuneration Committee of Serco plc and prior to this was Group HR Director of Lloyds Banking Group and an Executive Director of Whitbread PLC with responsibility for HR and Corporate Social Responsibility Angie is currently Non-Executive Director and Chair of the Remuneration Committee at Smith amp Nephew plc

Date of appointment January 2013

Phil JordanGroup Chief Information Officer

Skills and experiencePhil joined the Board in January 2018 and has brought a fresh globalperspective on technology to the Operating Board in addition to a wealth of experience in digital data and business transformation Prior to joining Sainsburyrsquos Phil had a long and successful track record in telecommunications Most recently he was Global Chief Information Officer at Telefonica overseeing Digital Transformation and Information Technology and prior to that was Chief Information Officer for Vodafone UKIreland Phil has worked as a Non-Executive Advisor on Technology in the Investment amp Retail Banking sector and is currently a Non-Executive Director of TalkTalk Telecom Group PLC and chairs its Cyber-Security Committee

Date of appointment January 2018

Simon RobertsRetail and Operations Director

Skills and experienceSimon joined Sainsburyrsquos and the Operating Board in July 2017 as Central Retail amp Operations Director responsible for Stores Central operation and Logistics In his previous role he was Executive Vice President of Walgreens Boots Alliance and President of Boots with responsibility for commercial and retail operations across the UK and Ireland Prior to Boots Simon was at Marks and Spencer Group PLC where he held operational and customer leadership roles across stores divisions and central operations Simon is also the Non-Executive Chairman at the Institute ofCustomer Service

Date of appointment July 2017

Clodagh MoriartyGroup Chief Digital Officer

Skills and experienceClodagh was appointed Group Chief Digital Officer in June 2018 Clodagh leads the delivery of a consistent and first-rate digital experience for customers across Sainsburyrsquos Argos and Sainsburyrsquos BankClodagh joined Sainsburyrsquos in 2010 from Bain amp Co management consultants where she had gained experience working on a broad range of projects across multiple sectors and countries Following two years as Head of Strategy at Sainsburyrsquosshe moved into Food Commercial as Category Manager for Meal Solutions and then became Head of Online Trading spanning Food General Merchandise and Clothing before being promoted to Director of Online in 2016 In this role Clodagh was instrumental in driving innovation within Groceries Online and launching new initiatives including SmartShop and Chop Chop

Date of appointment June 2018

14

APPENDIX Interim Results 201920 - November 2019

Supplementary financial details

3 Financial calendarQ3 trading statement(15 weeks to 4 January 2020)

Preliminary results(52 weeks to 7 March 2020)

8 January 2020

30 April 2020

1 Weighted average number of shares

The interim dividend datesOrdinary shares

Ex-dividend 14 November 2019Record 15 November 2019Payment 20 December 2019

H1 201920 22074m (24613m diluted)

H1 201819 21959m (24646m diluted) InterimFinalTotal

2 Dividend

201920

33p 31p79p

110p

201819

15

APPENDIX Interim Results 201920 - November 2019

Contacts

24

James CollinsHead of Investor RelationsTel + 44 (0) 20 7695 7112JamesCollinssainsburyscouk

Susie LynskeyInvestor Relations ManagerTel + 44 (0) 20 7695 0889SusieLynskeysainsburyscouk

Glyn DaviesInvestor Relations AssistantTel + 44 (0) 20 7695 0259GlynDaviessainsburyscouk

wwwj-sainsburycoukJ Sainsbury plc 33 Holborn London EC1N 2HT

Irene GalvanInvestor Relations AnalystTel + 44 (0) 20 7695 2762IreneGalvansainsburyscouk

  • Slide Number 1
  • Slide Number 2
  • Financial overview
  • Group performance overview
  • Retail sales
  • Sales performance versus market
  • Financial services
  • Financial services
  • Items excluded from underlying results
  • Retail capital expenditure
  • Pensions
  • Retail free cash flow
  • Balance sheet targets
  • Summary and Outlook
  • Slide Number 15
  • Key industry challenges
  • We will help our customers live well for less
  • Our strategy
  • Slide Number 19
  • Value brand investment
  • Lower prices on key volume lines
  • We continue to be less dependent on promotions
  • Improved grocery value
  • Slide Number 24
  • Category tier performance
  • Premium private label
  • Distinctive brands
  • Beauty Rollout
  • Our values make us different
  • Argos category and range focus
  • Clothing
  • Slide Number 32
  • Channels Supermarkets
  • Store investments driving customer satisfaction
  • Channels Convenience
  • Channels Groceries Online
  • Channels Argos
  • Slide Number 38
  • Product Quality Framework helps us fund investment
  • PQF cereals case study
  • BAU savings to offset cost inflation
  • Strategic cost transformation 5 year plan
  • Slide Number 43
  • Financial Services Priorities
  • Financial Services reshaping the portfolio
  • Financial Services key targets
  • Nectar
  • Slide Number 48
  • Digital
  • We will help our customers live well for less
  • Slide Number 51
  • Slide Number 52
  • Guidance for 201920
  • Retail sales
  • Sainsburyrsquos sales area and store numbers
  • Sainsburyrsquos store estate
  • Sainsburyrsquos investment programme
  • Retail margin
  • Group retail
  • Plc Board
  • Plc Board
  • Plc Board
  • Plc Board
  • Operating Board
  • Operating Board
  • Operating Board
  • Supplementary financial details
  • Contacts
Column1 201819
Grocery 19
GM 7
Clothing 1
To resize chart data range drag lower right corner of range
Grocery
GM
Clothing
Page 34: Interim Results 17/18 - Sainsbury's/media/Files/S... · 3 Interim Results 2019/20 - November 2019. Financial overview • First period reporting on an inc. IFRS 16 basis - Material

34 Interim Results 201920 - November 2019

Make shopping

convenient supported by great service

3

Store investments driving customer satisfaction

Source Lettuce Know in-store programme Supermarkets only 4 weeks to 121019 YOY

Checkoutexperience

Smartshopbull 200+ handset stores

- average sales participation c15- best stores gt25

bull 160+ app-only (hybrid) stores

Self checkoutsbull 2600+ upgrades bull 10 improvement in speed

Availability of products

Connected colleaguesbull Technology driving efficiency

and availabilitybull Replenishment + stock apps

Core investment

Store fabric upgradesbull 70 stores in H1bull 250 by year end

Ease of Checkout Speed of Checkout

4861

26Availability of products

Overall satisfaction in core investment stores

14

35 Interim Results 201920 - November 2019

Make shopping

convenient supported by great service

3

Channels Convenience

bull 2 year capital light programme resetting range space and pricing

- 158 stores reset in H1- On track to deliver 200 in FY1920- Around 15 SKUs standard to each store

bull Upgraded Self Checkouts in 69 Convenience stores- Improved customer satisfaction - Ease of checkout up 72 YoY- Speed of checkout up 62 YoY

2nd

5th

Value for Money Spent1

1 Lettuce Know Competitor Benchmarking Survey Convenience July 2019 vs Feb 20192 Lettuce Know in-store survey Week 31 201920 Lettuce Know

Sources

Knowledge of colleagues

Speed of checkout

Friendliness of colleagues

Ease of checkout

Availability of colleagues

Customer satisfaction (total)

Q2 1819 Q4 1819 Q1 1920 Q2 1920Q3 18193 Lettuce Know Q2 1920

Improved perceptions vs competitors

Strong and improving customer satisfaction3

2nd

3rd

Variety of Items1

36 Interim Results 201920 - November 2019

Make shopping

convenient supported by great service

3

Channels Groceries Online

bull Sales growth 7

bull Same day delivery now covers nearly 60 of UK households

bull Groceries Online app accounts for over 20 of orders

bull Extended delivery slots

bull Bagless deliveries

500

600

700

800

900

H1201516

H1201617

H1201718

H1201819

H1201920

70

80

7269

70

Sales and YOY growth ratespoundm

37 Interim Results 201920 - November 2019

Make shopping

convenient supported by great service

3

Channels Argos

Strong Fast Track growth

bull Fast Track collection growth 14 YoY

bull Fast Track delivery growth 5 YoY

166

660

657

216

Old formatsDigital Stores

H1 201920

AtAcquisition

Digital store investments

bull 176 Digital conversions and 15 full store refreshes in H1

bull Majority of remaining stores to be converted to digital in H2

bull Pay Browse in 362 stores versus 162 at year end

0

20

40

60

80

100

Walk-in Check and Reserve Home DeliveryFast Track Click amp Collect Fast Track Home Delivery

0

20

40

60

80

100 Fast track15

201617 H1 201920

Fast track24

Walk-in43

Walk-in36

38 Interim Results 201920 - November 2019

Drive efficiency

to invest in the customer

offer

4

39 Interim Results 201920 - November 2019

Drive efficiency

to invest in the customer

offer

4

Product Quality Framework helps us fund investment

PQF activity to date covers

49of food volume

Improved Value Indexmore competitive

More distinctive range more reason to shop at Sainsburyrsquos

Reduced SKU countoperational efficiencies

Cash gross profit +35

Increased salesvolume intensityoperational efficiencies

40 Interim Results 201920 - November 2019

Drive efficiency

to invest in the customer

offer

4

PQF cereals case study

Improved Value Index gt100bpsmore competitive

More distinctive rangemore reason to shop at Sainsburyrsquos

Reduced SKU count -20operational efficiencies

Higher cash gross profit +2 YOY

Volumes +8 operational efficiencies

41 Interim Results 201920 - November 2019

Drive efficiency

to invest in the customer

offer

4

BAU savings to offset cost inflation

Manages inflationary pressures

BAU savingsH1 201920

Procurement GNFR

Retail Technology Efficiencies

Retail HRRetail

management structures

Shrink Reduction

42 Interim Results 201920 - November 2019

Drive efficiency

to invest in the customer

offer

4

Strategic cost transformation 5 year plan

Converge Tackle fixed cost

End to end reviews

Retail Operations Marketing and Commercial Operations

Other central support

Logistics and Supply Chain

Project A

Project C

Project D

Shared Services BPO

Property strategy

Project BGNFR procurement

Capital prioritisation

Technology Digital and Corporate Services

pound250-pound350m

pound150-pound250m

pound400-pound600mExecution underway In planning Opportunities identified

pound5bn addressable cost base

43 Interim Results 201920 - November 2019

Grow connected

services

5

44 Interim Results 201920 - November 2019

Grow connected

services

5

Financial Services Priorities

To be the provider of financial services for loyal Sainsburyrsquos and Argos customers

An agile capital and cost efficient provider of simple mobile-led financial services

Vision

Objective

Priorities Reshape Simplify Strengthen

45 Interim Results 201920 - November 2019

Grow connected

services

5

Current Customer Base

Customer Credit Risk Balance Sheet Earnings

Argos Storecards 22m Prime Near Prime

Credit Cards 09m Prime

Personal Loans 05m Prime

Mortgages 9K Exit

Total Lending

Deposits 03m

Insurances 05m Very Low Risk

Travel Money 266 Sites

ATMs 1890

Financial Services reshaping the portfolio

46 Interim Results 201920 - November 2019

Grow connected

services

5

Increase connectivity and value for Group

Stop mortgage acquisition review back book options

No capital input from the Group from now1

Costincome c503 within 5 years

Double UPBT double digit ROCE within 5 years

Upstream cash within 5 years2

Financial Services key targets

Transform the cost base

Improve returns

Financial services cash generative

Reduce risk profile to Group

Stop putting cash in to Financial Services

2

4

6

3

1

5

Focus on Sainsburyrsquos customer base

1 Subject to regulatory changes requirements2 Subject to regulatory approval3 On a Group contribution basis

47 Interim Results 201920 - November 2019

Grow connected

services

5

Nectar

bull Biggest loyalty programme in the UK

bull Over 18 million collectors

bull Most recognised loyalty brand in the UK

bull Launch of Nectar digital- 21 million app users- Increase in overall Nectar participation- Increased levels of personalisation- 138000 new Nectar customers- 1 app on launch weekend

bull Coalition strengthened with addition of Esso in June 2019

48 Interim Results 201920 - November 2019

Provide a seamless customer

experience

6

49 Interim Results 201920 - November 2019

Provide a seamless customer

experience

6

Digital

bull Groceries Online sales penetration of 8- App accounts for over 20 of orders

bull 21 million digital Nectar app users

bull 14 million Argos Financial Services app downloads

bull Smartshop rollout in over 350 stores

Groceries online

Chop Chop

SmartShop

Universaldiscovery

Seamlessfinancialservices

Singlebasket

50 Interim Results 201920 - November 2019

We will help our customers live well for less

Confident in the core Integrated customer offer

One multi brand multi channel business

Strong cash generation supporting investment dividend and allowing deleverage

Financial flexibility and resilience

Sustainable cost reduction covering cost inflation and funding investment in our competitive offer

QampA

APPENDIX Interim Results 201920 - November 2019

Appendices

APPENDIX Interim Results 201920 - November 2019

Guidance for 201920

1

Spacebull Expect to open 2 new Sainsburyrsquos supermarkets and up to 15 convenience storesbull Expect to open around 25 Argos stores in Sainsburyrsquos (of which 11 are

relocations) resulting in around 305 Argos stores in supermarketsbull Expect to close 2 supermarkets around 25 convenience stores and around 20

Argos stores in FY201920 as part of announced property closure programme of 10-15 supermarkets 30-40 convenience stores and 60-70 Argos stores

Financial Servicesbull Financial services underlying operating profit expected to be cpound45m including a

cpound10m benefit as a result of a change in transfer pricing between Argos and Argos Financial Services

bull Financial Services non-underlying costs are expected to be around pound30mbull No further capital injections into the Bank are expected following pound35m in H1 201920

Depreciation and amortisationbull Expect underlying retail depreciation and amortisation of around pound12bn

including cpound500m right of use asset depreciation

CostsOperating cost inflationbull Cost inflation between 2 and 3Cost savingsbull Continue to deliver cost savings to at least offset the impact of cost inflation

Finance costsbull Net finance costs of around pound405m including pound320m lease interest in

201920 following the introduction of IFRS 16

One-off itemsbull In 201920 cash outflows as a result of items excluded from

underlying results should not exceed pound100mbull Property strategy programme one-off costs expected to be

pound230m-pound270m of which cash costs are pound30-40m

Dividendbull Sainsburyrsquos plans to change the full year dividend policy to 19x cover by

underlying earnings (versus 20x previously) to offset the dilutive (non cash) impact of IFRS 16 on underlying earnings

Capital expenditurebull Retail capital expenditure to be around pound550mbull Retail capital expenditure is expected to be around pound550m-pound600m per

annum over the medium term

Net debtbull Net debt before fair value movements on derivatives to reduce by at

least pound300m

Tax ratebull Underlying tax rate to be between 25 and 26

APPENDIX Interim Results 201920 - November 2019

Retail sales

1 Sales including VAT excluding fuel

LFL sales growth1

(10)

Sales from net new space1

04

Total sales growth1

(06)

Supermarkets2

(07)

Convenience20

Groceries Online

70

Channels

(01)(25)

(12)

2 Supermarket sales include Argos SiS sales FY 1819 16

pound139bn

pound103bnGrocery

pound30bnGeneralMerchandise

pound488mClothing

2

Chart1

201819
194
66
1

Sheet1

APPENDIX Interim Results 201920 - November 2019

Sainsburyrsquos sales area and store numbersAs at 21 September 2019

Opening figures 201920New storesClosuresReplacement storesExtensionsRefurbishments downsizesClosing figures H1 201920

Area(lsquo000 sq ft) Number

21210 -

(20)--

(17)21173

608 -(1)---

607

Supermarkets Convenience

Opening figures 201920New storesClosuresReplacement storesExtensionsRefurbishments downsizesClosing figures H1 201920

Area(lsquo000 sq ft) Number

1934 12

(19)2 --

1929

820 5

(2)1 --

824

Area(lsquo000 sq ft) Number

Total

Opening figures 201920New storesClosuresReplacement storesExtensionsRefurbishments downsizesClosing figures H1 201920

23144 12

(39)2 -

(17)23102

1428 5

(3)1 --

1431

3

APPENDIX Interim Results 201920 - November 2019

Sainsburyrsquos store estateAs at 21 September 2019

Sq ftsales area

82446

870

40001 to60000

20001 to40000

10000 to20000

Under10000 Total

Over60000

0122122

0197197

0175175

06767

824607

1431

Argos storesArgos in SainsburyrsquosArgos in HomebaseOtherArgos total store numbers

Habitat1

Collection points

594281

8-

883

16317

As at21 Sept 2019

Disposalsclosures

Newstores

As at9 March 2019

17--8

-1

(7)-

(2)-

(9)

-(36)

588288

6-

88216

282

ConvenienceSupermarketsTotal stores

Number of stores

Sq ftsales area

1929350

2279

40001 to60000

20001 to40000

10000 to20000

Under10000 Total

Over60000

-18441844

-58185818

-85018501

-46604660

19292117323102

ConvenienceSupermarketsTotal stores

Space by store size (lsquo000 sq ft)

Argos and Habitat store numbers

1 5 Habitat stores 11 Habitat stores in Sainsburys

4

APPENDIX Interim Results 201920 - November 2019

ClosureBitterne West

Sainsburyrsquos investment programme201920

Q1

Supermarkets ConvenienceNew storesMilton Keynes Brooklands District CentBromley High StLeeds Wike Ridge LaneSalford Harbour CityCanterbury High St

ReplacementMayfair Stratton St

ClosuresMayfairWarren St

Q1Q1Q1Q2Q2

Q2

Q1Q2

5

APPENDIX Interim Results 201920 - November 2019

Retail margin

Retail sales (inc VAT inc fuel)(exc VAT inc fuel)

Retail underlying EBITDAR1

Retail underlying EBITDAR margin 2

at constant fuel pricesRetail underlying operating profit3

Retail underlying operating margin 4

at constant fuel prices

1656714808

10677272

4373030

1661214856

11147575

4873333

030342

30 bps28 bps10333 bps32 bps

1 Retail underlying operating profit before net rental income of pound6 million and underlying depreciation and amortisation of pound636 million2 Retail underlying EBITDAR divided by underlying retail sales excluding VAT3 Retail underlying earnings before interest tax and Sainsburyrsquos underlying share of post-tax profit from joint ventures4 Retail underlying operating profit divided by underlying retail sales excluding VAT

poundm H1201920

H1201819

Change

6

APPENDIX Interim Results 201920 - November 2019

H1201920

H1201819

Group retail

Return on capital employed 1

Net debt to EBITDAR (times)23

Fixed charge cover (times)2

Underlying tax rate Core retail capex sales5

713126

26515

743326

25715

poundm

1 ROCE Return is defined as a 52 week rolling underlying profit before interest and tax Capital employed is defined as group net assets2 Net debt of pound6778 million includes lease obligations under IFRS 16 and perpetual securities treated as debt divided by Group underlying EBITDAR of pound2171 million calculated for a 52-week period to 21 September 20193 Group underlying EBITDAR divided by rent (both capital and interest) and net finance costs where interest on perpetual securities is treated as an underlying finance costs4 52 weeks to 22nd September 2018 is not available due to the implementation of IFRS 16 Comparatives therefore reflect the 52 weeks to 9th March 20195 Includes retail sales inc vat inc fuel

4

4

7

APPENDIX Interim Results 201920 - November 2019

Plc Board

Kevin OrsquoByrneChief Financial Officer

Mike Coupe Group Chief Executive

Dame Susan Rice Senior Independent Director

Matt BrittinNon-Executive Director

Jo HarlowNon-Executive Director

Brian CassinNon-Executive Director

David KeensNon-Executive Director

Jean Tomlin Non-Executive Director

Martin Scicluna Chairman

8

APPENDIX Interim Results 201920 - November 2019

Plc Board

Mike Coupe Group Chief Executive Officer

Skills and experienceAppointed Group Chief Executive Officer on 9 July 2014 Mike has been a member of the Operating Board since October 2004 Mike has vast retail industry experience in trading strategy marketing digital and online as well as multi-site store experience He joined Sainsburyrsquos from Big Food Group where he was a board director of Big Food Group PLC and Managing Director of Iceland Food Stores He previously worked for both Asda and Tesco PLC where he served in a variety of senior management roles

Date of appointment 1 August 2007Mike has served as an Executive Director since 1 August 2007 and as Chief Executive Officer since 9 July 2014

Committee membershipCorporate Responsibility and Sustainability Committee

Kevin OrsquoByrne Chief Financial Officer

Skills and experienceKevin brings to the Board a wealth of retail and finance experience Kevin was previously Chief Executive Officer of Poundland Group Limited until December 2016 and held executive roles at Kingfisher plc from 2008 to 2015 including Divisional Director UK China and Turkey Chief Executive Officer of BampQ UK amp Ireland and Group Finance Director He was previously Group Finance Director of Dixons Retail plc and European Finance Director of Quaker Oats He was a Non-Executive Director of Land Securities Group PLC from 2008 to September 2017 where he was Chairman of the Audit Committee and Senior Independent Director

Date of appointment 9 January 2017

Other current rolesNon-Executive Director of Greene King plc

Skills and experienceMartin brings a breadth of experience and leadership in both executive and non-executive roles His previous roles include positions as the Chairman of Great Portland Estates plc Senior Independent Director and Chair of the Audit Committee of Worldpay Inc and Non-Executive Director and Chair of the Audit Committee of Lloyds Banking Group plc He was a partner at Deloitte LLP for 26 years serving as Chairman from 1995 to 2007 where his clients included Dixons WH Smith Alliance Unichem and Cadburyrsquos

Other current rolesChairman of RSA Insurance Group plc

Martin Scicluna Chairman

Date of appointment 1 November 2018 Martin joined the Board as Chairman Designate and Non-Executive Director on 1 November 2018 He was appointed as Chairman of the Board on 10 March 2019

Committee membershipChair of the Nomination Committee

Dame Susan Rice Senior Independent Director

Skills and experienceSusan has extensive experience as a Non-Executive Director as well as in retail banking financial services leadership and sustainability Her career in retail bankingis particularly relevant to our ownership ofSainsburyrsquos Bank Previously Susan was a member of the First Ministerrsquos Council of Economic Advisors Managing Director of Lloyds Banking Group Scotland and was previously Chief Executive and then Chairman of Lloyds TSB Scotland plc She has also held a range of other non-executive directorships including at the Bank of England and SSE plc

Committee membershipChair of the Remuneration Committee and a member of the Nomination Committee

Date of appointment 1 June 2013

Other current rolesChair of Scottish Water and Business Stream Chair of the Scottish Fiscal Commission Non-Executive Director of the North American Income Trust C Hoare and Co and Senior Independent Director of the North American Income Trust

9

Other current rolesNon-Executive Director and Chairman of the Audit Committee of Centrica plc

APPENDIX Interim Results 201920 - November 2019

Plc Board

Jean Tomlin Non-Executive Director

Skills and experienceJean has extensive experience and breadth of skills in human resources and corporate responsibility Jean was formerly Director of HR Workforce and Accreditation for The London OrganisingCommittee of the Olympic and Paralympic Games where she set the strategic direction to ensure the mobilisation of the combined 200000-strong workforce including paid staff volunteers and contractors which represented the recruitment and mobilisation of the largest peacetime workforce and set the industry standard for volunteering with the highly acclaimed Games She was previously Group HR Director at Marks and Spencer Group Plc HR Director and founder member of Egg plc and Sales amp Operations Director of Prudential Direct

Date of appointment 1 January 2013

Committee membershipAudit Committee Corporate Responsibility and Sustainability Committee and Nomination Committee

David Keens Non-Executive Director

Skills and experienceDavid has extensive retail experience and knowledge of consumer facing businesses together with his core skills in finance David was formerly Group Finance Director of next plc from 1991 to 2015 and their Group Treasurer from 1986 to 1991 Previous management experience includes nine years in the UK and overseas operations of multinational food manufacturer Nabisco and prior to that seven years in the accountancy profession

Date of appointment 29 April 2015

Committee membershipChair of the Audit Committee and a member of the Nomination Committee

Other current rolesIndependent Board member of Capri Holdings Limited Non-Executive Director of Hakluyt and Chief Executive Officer of Chanzo Limited

Other current rolesNon-Executive Director Senior Independent Director and Chair of the Audit Committee of Auto Trader Group plc

Matt BrittinNon-Executive Director

Skills and experienceMatt has extensive experience of running a high profile fast moving innovative digital business Since 2015 he has been responsible for Googlersquos business and operations in Europe the Middle East and Africa and hersquos been in leadership roles at Google since 2007 Prior to that Matt spent much of his career in media and marketing with particular interests in strategy commercial development and sales performance This included commercial and digital leadership roles in UK media

Date of appointment 27 January 2011

Committee membershipNomination Committee and Remuneration Committee

Other current rolesGooglersquos President ndash Europe Middle East and Africa and Director of The Media Trust

Brian Cassin Non-Executive Director

Skills and experienceBrian brings present day experience of running a FTSE40 group and of big data and analytics ndash topics of key importance to Sainsburyrsquos Brian joined Experian plc as Chief Financial Officer in April 2012 a post he held until his appointment as Chief Executive Officer in July 2014 Prior to this Brian spent his career in investment banking at Greenhill amp Co where he was Managing Director and Partner Brian has also held various roles at Baring Brothers International and at the London Stock Exchange

Date of appointment 1 April 2016

Committee membershipAudit Committee and Nomination Committee

Other current rolesChief Executive Officer of Experian plc

10

APPENDIX Interim Results 201920 - November 2019

Plc Board

Jo Harlow Non-Executive Director

Skills and experienceJo brings a wealth of experience in consumer-facing businesses and in the telecoms and technology industry bothin the UK and internationally Jo spent 12 years in a variety of senior management roles with Nokia and Microsoft Prior to this she spent eight years at PampG and 11 years at Reebok in senior sales and marketing positions in both Europe and the US

Date of appointment 11 September 2017

Committee membershipChair of the Corporate Responsibility and Sustainability Committee and member of the Nomination Committee and Remuneration Committee

Life PresidentLord Sainsbury of Preston Candover KG

Other current rolesNon-Executive Director of InterContinental Hotels plc Non-Executive Director of Halmaplc and Member of the Supervisory Board of Ceconomy AG

11

APPENDIX Interim Results 201920 - November 2019

Operating Board

Mike Coupe Group Chief Executive

Tim FallowfieldCompany Secretary amp Corporate Services Director

Kevin OrsquoByrne Chief Financial Officer

Jim BrownChief Executive Officer of Sainsburyrsquos Bank

Paul Mills-HicksFood Commercial Director

Angie RisleyGroup HR Director

Phil JordanGroup Chief InformationOfficer

Simon RobertsRetail and Operations Director

Clo MoriartyGroup Chief Digital Officer

12

APPENDIX Interim Results 201920 - November 2019

Operating Board

Mike Coupe Group Chief ExecutiveSee Appendix page 9

Kevin OrsquoByrneChief Financial OfficerSee Appendix page 9

Tim FallowfieldCompany Secretary amp Corporate Services Director

Date of appointment September 2004

Skills and experienceTim joined Sainsburyrsquos in 2001 as Company Secretary and joined the Operating Board in September 2004 In addition to his role as Company Secretary Tim is responsible for the Corporate Services Division comprising Legal Services Data Governance Safety Shareholder Services Insurance and Central Security He chairs the Group Safety Committee and the Data Governance Committee Tim joined Sainsburyrsquos from Exelplc the global logistics company now part of DHL where he was Company Secretary and General Counsel He began his career at the international law firm Clifford Chance and is a qualified solicitor Tim is Chairman of the Disability Confident Business Leaders Group which works with Government in shaping the disability employment agenda and in raising awareness of the benefits of employing disabled people

Jim BrownCEO of Sainsburyrsquos Bank

Skills and experienceJim joined Sainsburyrsquos Bank as CEO in June 2019 and is also a member of the Sainsburyrsquos Group Operating Board He has held a number of senior international Financial Services roles - most recently for RBS in the UK as CEO of Williams and Glyn and prior to that CEO of Ulster Bank in Northern Ireland and the Republic of Ireland Before moving to Ireland he was based in Hong Kong and was CEO Retail and Commercial Banking Asia and the Middle East for RBS and ABN AMRO He has also been a member of the RBS Group Management Committee ABN AMRO Executive Group ABN AMRO Global Consumer Leadership Team and the RBSBank of China Joint Steering Committee Earlier in his career he held a number of senior executive roles for Citibank in Asia and Australia and New Zealand Jim has also held various Board positions including at Ulster Bank Saudi Hollandi Bank The Royal Bank of Scotland (China) Co Ltd and RBS (Pakistan) Ltd He is also a past President of the Institute of Banking in Ireland He is currently a Certified Bank Director

Date of appointment August 2019

Paul Mills-HicksFood Commercial Director

Skills and experiencePaul joined the Operating Board in May 2014 as Food Commercial Director having spent over ten years at Sainsburyrsquos He was closely involved in the formation and execution of the lsquoMaking Sainsburyrsquos Great Againrsquo strategy Following this he held a variety of roles in commercial strategy and finance most recently as Business Unit Director for Grocery Prior to Sainsburyrsquos Paul was European Controller at Marks and Spencer Group PLC and a Director at UBS Warburg

Date of appointment May 2014

13

APPENDIX Interim Results 201920 - November 2019

Operating Board

Angie RisleyGroup HR Director

Skills and experienceAngie was appointed Group HR Director and a member of the Operating Board in January 2013 with responsibility for human resources Angie is also a Director of Sainsburyrsquos Bank plc Angie was most recently Non-Executive Director and Chairman of the Remuneration Committee of Serco plc and prior to this was Group HR Director of Lloyds Banking Group and an Executive Director of Whitbread PLC with responsibility for HR and Corporate Social Responsibility Angie is currently Non-Executive Director and Chair of the Remuneration Committee at Smith amp Nephew plc

Date of appointment January 2013

Phil JordanGroup Chief Information Officer

Skills and experiencePhil joined the Board in January 2018 and has brought a fresh globalperspective on technology to the Operating Board in addition to a wealth of experience in digital data and business transformation Prior to joining Sainsburyrsquos Phil had a long and successful track record in telecommunications Most recently he was Global Chief Information Officer at Telefonica overseeing Digital Transformation and Information Technology and prior to that was Chief Information Officer for Vodafone UKIreland Phil has worked as a Non-Executive Advisor on Technology in the Investment amp Retail Banking sector and is currently a Non-Executive Director of TalkTalk Telecom Group PLC and chairs its Cyber-Security Committee

Date of appointment January 2018

Simon RobertsRetail and Operations Director

Skills and experienceSimon joined Sainsburyrsquos and the Operating Board in July 2017 as Central Retail amp Operations Director responsible for Stores Central operation and Logistics In his previous role he was Executive Vice President of Walgreens Boots Alliance and President of Boots with responsibility for commercial and retail operations across the UK and Ireland Prior to Boots Simon was at Marks and Spencer Group PLC where he held operational and customer leadership roles across stores divisions and central operations Simon is also the Non-Executive Chairman at the Institute ofCustomer Service

Date of appointment July 2017

Clodagh MoriartyGroup Chief Digital Officer

Skills and experienceClodagh was appointed Group Chief Digital Officer in June 2018 Clodagh leads the delivery of a consistent and first-rate digital experience for customers across Sainsburyrsquos Argos and Sainsburyrsquos BankClodagh joined Sainsburyrsquos in 2010 from Bain amp Co management consultants where she had gained experience working on a broad range of projects across multiple sectors and countries Following two years as Head of Strategy at Sainsburyrsquosshe moved into Food Commercial as Category Manager for Meal Solutions and then became Head of Online Trading spanning Food General Merchandise and Clothing before being promoted to Director of Online in 2016 In this role Clodagh was instrumental in driving innovation within Groceries Online and launching new initiatives including SmartShop and Chop Chop

Date of appointment June 2018

14

APPENDIX Interim Results 201920 - November 2019

Supplementary financial details

3 Financial calendarQ3 trading statement(15 weeks to 4 January 2020)

Preliminary results(52 weeks to 7 March 2020)

8 January 2020

30 April 2020

1 Weighted average number of shares

The interim dividend datesOrdinary shares

Ex-dividend 14 November 2019Record 15 November 2019Payment 20 December 2019

H1 201920 22074m (24613m diluted)

H1 201819 21959m (24646m diluted) InterimFinalTotal

2 Dividend

201920

33p 31p79p

110p

201819

15

APPENDIX Interim Results 201920 - November 2019

Contacts

24

James CollinsHead of Investor RelationsTel + 44 (0) 20 7695 7112JamesCollinssainsburyscouk

Susie LynskeyInvestor Relations ManagerTel + 44 (0) 20 7695 0889SusieLynskeysainsburyscouk

Glyn DaviesInvestor Relations AssistantTel + 44 (0) 20 7695 0259GlynDaviessainsburyscouk

wwwj-sainsburycoukJ Sainsbury plc 33 Holborn London EC1N 2HT

Irene GalvanInvestor Relations AnalystTel + 44 (0) 20 7695 2762IreneGalvansainsburyscouk

  • Slide Number 1
  • Slide Number 2
  • Financial overview
  • Group performance overview
  • Retail sales
  • Sales performance versus market
  • Financial services
  • Financial services
  • Items excluded from underlying results
  • Retail capital expenditure
  • Pensions
  • Retail free cash flow
  • Balance sheet targets
  • Summary and Outlook
  • Slide Number 15
  • Key industry challenges
  • We will help our customers live well for less
  • Our strategy
  • Slide Number 19
  • Value brand investment
  • Lower prices on key volume lines
  • We continue to be less dependent on promotions
  • Improved grocery value
  • Slide Number 24
  • Category tier performance
  • Premium private label
  • Distinctive brands
  • Beauty Rollout
  • Our values make us different
  • Argos category and range focus
  • Clothing
  • Slide Number 32
  • Channels Supermarkets
  • Store investments driving customer satisfaction
  • Channels Convenience
  • Channels Groceries Online
  • Channels Argos
  • Slide Number 38
  • Product Quality Framework helps us fund investment
  • PQF cereals case study
  • BAU savings to offset cost inflation
  • Strategic cost transformation 5 year plan
  • Slide Number 43
  • Financial Services Priorities
  • Financial Services reshaping the portfolio
  • Financial Services key targets
  • Nectar
  • Slide Number 48
  • Digital
  • We will help our customers live well for less
  • Slide Number 51
  • Slide Number 52
  • Guidance for 201920
  • Retail sales
  • Sainsburyrsquos sales area and store numbers
  • Sainsburyrsquos store estate
  • Sainsburyrsquos investment programme
  • Retail margin
  • Group retail
  • Plc Board
  • Plc Board
  • Plc Board
  • Plc Board
  • Operating Board
  • Operating Board
  • Operating Board
  • Supplementary financial details
  • Contacts
Column1 201819
Grocery 19
GM 7
Clothing 1
To resize chart data range drag lower right corner of range
Grocery
GM
Clothing
Page 35: Interim Results 17/18 - Sainsbury's/media/Files/S... · 3 Interim Results 2019/20 - November 2019. Financial overview • First period reporting on an inc. IFRS 16 basis - Material

35 Interim Results 201920 - November 2019

Make shopping

convenient supported by great service

3

Channels Convenience

bull 2 year capital light programme resetting range space and pricing

- 158 stores reset in H1- On track to deliver 200 in FY1920- Around 15 SKUs standard to each store

bull Upgraded Self Checkouts in 69 Convenience stores- Improved customer satisfaction - Ease of checkout up 72 YoY- Speed of checkout up 62 YoY

2nd

5th

Value for Money Spent1

1 Lettuce Know Competitor Benchmarking Survey Convenience July 2019 vs Feb 20192 Lettuce Know in-store survey Week 31 201920 Lettuce Know

Sources

Knowledge of colleagues

Speed of checkout

Friendliness of colleagues

Ease of checkout

Availability of colleagues

Customer satisfaction (total)

Q2 1819 Q4 1819 Q1 1920 Q2 1920Q3 18193 Lettuce Know Q2 1920

Improved perceptions vs competitors

Strong and improving customer satisfaction3

2nd

3rd

Variety of Items1

36 Interim Results 201920 - November 2019

Make shopping

convenient supported by great service

3

Channels Groceries Online

bull Sales growth 7

bull Same day delivery now covers nearly 60 of UK households

bull Groceries Online app accounts for over 20 of orders

bull Extended delivery slots

bull Bagless deliveries

500

600

700

800

900

H1201516

H1201617

H1201718

H1201819

H1201920

70

80

7269

70

Sales and YOY growth ratespoundm

37 Interim Results 201920 - November 2019

Make shopping

convenient supported by great service

3

Channels Argos

Strong Fast Track growth

bull Fast Track collection growth 14 YoY

bull Fast Track delivery growth 5 YoY

166

660

657

216

Old formatsDigital Stores

H1 201920

AtAcquisition

Digital store investments

bull 176 Digital conversions and 15 full store refreshes in H1

bull Majority of remaining stores to be converted to digital in H2

bull Pay Browse in 362 stores versus 162 at year end

0

20

40

60

80

100

Walk-in Check and Reserve Home DeliveryFast Track Click amp Collect Fast Track Home Delivery

0

20

40

60

80

100 Fast track15

201617 H1 201920

Fast track24

Walk-in43

Walk-in36

38 Interim Results 201920 - November 2019

Drive efficiency

to invest in the customer

offer

4

39 Interim Results 201920 - November 2019

Drive efficiency

to invest in the customer

offer

4

Product Quality Framework helps us fund investment

PQF activity to date covers

49of food volume

Improved Value Indexmore competitive

More distinctive range more reason to shop at Sainsburyrsquos

Reduced SKU countoperational efficiencies

Cash gross profit +35

Increased salesvolume intensityoperational efficiencies

40 Interim Results 201920 - November 2019

Drive efficiency

to invest in the customer

offer

4

PQF cereals case study

Improved Value Index gt100bpsmore competitive

More distinctive rangemore reason to shop at Sainsburyrsquos

Reduced SKU count -20operational efficiencies

Higher cash gross profit +2 YOY

Volumes +8 operational efficiencies

41 Interim Results 201920 - November 2019

Drive efficiency

to invest in the customer

offer

4

BAU savings to offset cost inflation

Manages inflationary pressures

BAU savingsH1 201920

Procurement GNFR

Retail Technology Efficiencies

Retail HRRetail

management structures

Shrink Reduction

42 Interim Results 201920 - November 2019

Drive efficiency

to invest in the customer

offer

4

Strategic cost transformation 5 year plan

Converge Tackle fixed cost

End to end reviews

Retail Operations Marketing and Commercial Operations

Other central support

Logistics and Supply Chain

Project A

Project C

Project D

Shared Services BPO

Property strategy

Project BGNFR procurement

Capital prioritisation

Technology Digital and Corporate Services

pound250-pound350m

pound150-pound250m

pound400-pound600mExecution underway In planning Opportunities identified

pound5bn addressable cost base

43 Interim Results 201920 - November 2019

Grow connected

services

5

44 Interim Results 201920 - November 2019

Grow connected

services

5

Financial Services Priorities

To be the provider of financial services for loyal Sainsburyrsquos and Argos customers

An agile capital and cost efficient provider of simple mobile-led financial services

Vision

Objective

Priorities Reshape Simplify Strengthen

45 Interim Results 201920 - November 2019

Grow connected

services

5

Current Customer Base

Customer Credit Risk Balance Sheet Earnings

Argos Storecards 22m Prime Near Prime

Credit Cards 09m Prime

Personal Loans 05m Prime

Mortgages 9K Exit

Total Lending

Deposits 03m

Insurances 05m Very Low Risk

Travel Money 266 Sites

ATMs 1890

Financial Services reshaping the portfolio

46 Interim Results 201920 - November 2019

Grow connected

services

5

Increase connectivity and value for Group

Stop mortgage acquisition review back book options

No capital input from the Group from now1

Costincome c503 within 5 years

Double UPBT double digit ROCE within 5 years

Upstream cash within 5 years2

Financial Services key targets

Transform the cost base

Improve returns

Financial services cash generative

Reduce risk profile to Group

Stop putting cash in to Financial Services

2

4

6

3

1

5

Focus on Sainsburyrsquos customer base

1 Subject to regulatory changes requirements2 Subject to regulatory approval3 On a Group contribution basis

47 Interim Results 201920 - November 2019

Grow connected

services

5

Nectar

bull Biggest loyalty programme in the UK

bull Over 18 million collectors

bull Most recognised loyalty brand in the UK

bull Launch of Nectar digital- 21 million app users- Increase in overall Nectar participation- Increased levels of personalisation- 138000 new Nectar customers- 1 app on launch weekend

bull Coalition strengthened with addition of Esso in June 2019

48 Interim Results 201920 - November 2019

Provide a seamless customer

experience

6

49 Interim Results 201920 - November 2019

Provide a seamless customer

experience

6

Digital

bull Groceries Online sales penetration of 8- App accounts for over 20 of orders

bull 21 million digital Nectar app users

bull 14 million Argos Financial Services app downloads

bull Smartshop rollout in over 350 stores

Groceries online

Chop Chop

SmartShop

Universaldiscovery

Seamlessfinancialservices

Singlebasket

50 Interim Results 201920 - November 2019

We will help our customers live well for less

Confident in the core Integrated customer offer

One multi brand multi channel business

Strong cash generation supporting investment dividend and allowing deleverage

Financial flexibility and resilience

Sustainable cost reduction covering cost inflation and funding investment in our competitive offer

QampA

APPENDIX Interim Results 201920 - November 2019

Appendices

APPENDIX Interim Results 201920 - November 2019

Guidance for 201920

1

Spacebull Expect to open 2 new Sainsburyrsquos supermarkets and up to 15 convenience storesbull Expect to open around 25 Argos stores in Sainsburyrsquos (of which 11 are

relocations) resulting in around 305 Argos stores in supermarketsbull Expect to close 2 supermarkets around 25 convenience stores and around 20

Argos stores in FY201920 as part of announced property closure programme of 10-15 supermarkets 30-40 convenience stores and 60-70 Argos stores

Financial Servicesbull Financial services underlying operating profit expected to be cpound45m including a

cpound10m benefit as a result of a change in transfer pricing between Argos and Argos Financial Services

bull Financial Services non-underlying costs are expected to be around pound30mbull No further capital injections into the Bank are expected following pound35m in H1 201920

Depreciation and amortisationbull Expect underlying retail depreciation and amortisation of around pound12bn

including cpound500m right of use asset depreciation

CostsOperating cost inflationbull Cost inflation between 2 and 3Cost savingsbull Continue to deliver cost savings to at least offset the impact of cost inflation

Finance costsbull Net finance costs of around pound405m including pound320m lease interest in

201920 following the introduction of IFRS 16

One-off itemsbull In 201920 cash outflows as a result of items excluded from

underlying results should not exceed pound100mbull Property strategy programme one-off costs expected to be

pound230m-pound270m of which cash costs are pound30-40m

Dividendbull Sainsburyrsquos plans to change the full year dividend policy to 19x cover by

underlying earnings (versus 20x previously) to offset the dilutive (non cash) impact of IFRS 16 on underlying earnings

Capital expenditurebull Retail capital expenditure to be around pound550mbull Retail capital expenditure is expected to be around pound550m-pound600m per

annum over the medium term

Net debtbull Net debt before fair value movements on derivatives to reduce by at

least pound300m

Tax ratebull Underlying tax rate to be between 25 and 26

APPENDIX Interim Results 201920 - November 2019

Retail sales

1 Sales including VAT excluding fuel

LFL sales growth1

(10)

Sales from net new space1

04

Total sales growth1

(06)

Supermarkets2

(07)

Convenience20

Groceries Online

70

Channels

(01)(25)

(12)

2 Supermarket sales include Argos SiS sales FY 1819 16

pound139bn

pound103bnGrocery

pound30bnGeneralMerchandise

pound488mClothing

2

Chart1

201819
194
66
1

Sheet1

APPENDIX Interim Results 201920 - November 2019

Sainsburyrsquos sales area and store numbersAs at 21 September 2019

Opening figures 201920New storesClosuresReplacement storesExtensionsRefurbishments downsizesClosing figures H1 201920

Area(lsquo000 sq ft) Number

21210 -

(20)--

(17)21173

608 -(1)---

607

Supermarkets Convenience

Opening figures 201920New storesClosuresReplacement storesExtensionsRefurbishments downsizesClosing figures H1 201920

Area(lsquo000 sq ft) Number

1934 12

(19)2 --

1929

820 5

(2)1 --

824

Area(lsquo000 sq ft) Number

Total

Opening figures 201920New storesClosuresReplacement storesExtensionsRefurbishments downsizesClosing figures H1 201920

23144 12

(39)2 -

(17)23102

1428 5

(3)1 --

1431

3

APPENDIX Interim Results 201920 - November 2019

Sainsburyrsquos store estateAs at 21 September 2019

Sq ftsales area

82446

870

40001 to60000

20001 to40000

10000 to20000

Under10000 Total

Over60000

0122122

0197197

0175175

06767

824607

1431

Argos storesArgos in SainsburyrsquosArgos in HomebaseOtherArgos total store numbers

Habitat1

Collection points

594281

8-

883

16317

As at21 Sept 2019

Disposalsclosures

Newstores

As at9 March 2019

17--8

-1

(7)-

(2)-

(9)

-(36)

588288

6-

88216

282

ConvenienceSupermarketsTotal stores

Number of stores

Sq ftsales area

1929350

2279

40001 to60000

20001 to40000

10000 to20000

Under10000 Total

Over60000

-18441844

-58185818

-85018501

-46604660

19292117323102

ConvenienceSupermarketsTotal stores

Space by store size (lsquo000 sq ft)

Argos and Habitat store numbers

1 5 Habitat stores 11 Habitat stores in Sainsburys

4

APPENDIX Interim Results 201920 - November 2019

ClosureBitterne West

Sainsburyrsquos investment programme201920

Q1

Supermarkets ConvenienceNew storesMilton Keynes Brooklands District CentBromley High StLeeds Wike Ridge LaneSalford Harbour CityCanterbury High St

ReplacementMayfair Stratton St

ClosuresMayfairWarren St

Q1Q1Q1Q2Q2

Q2

Q1Q2

5

APPENDIX Interim Results 201920 - November 2019

Retail margin

Retail sales (inc VAT inc fuel)(exc VAT inc fuel)

Retail underlying EBITDAR1

Retail underlying EBITDAR margin 2

at constant fuel pricesRetail underlying operating profit3

Retail underlying operating margin 4

at constant fuel prices

1656714808

10677272

4373030

1661214856

11147575

4873333

030342

30 bps28 bps10333 bps32 bps

1 Retail underlying operating profit before net rental income of pound6 million and underlying depreciation and amortisation of pound636 million2 Retail underlying EBITDAR divided by underlying retail sales excluding VAT3 Retail underlying earnings before interest tax and Sainsburyrsquos underlying share of post-tax profit from joint ventures4 Retail underlying operating profit divided by underlying retail sales excluding VAT

poundm H1201920

H1201819

Change

6

APPENDIX Interim Results 201920 - November 2019

H1201920

H1201819

Group retail

Return on capital employed 1

Net debt to EBITDAR (times)23

Fixed charge cover (times)2

Underlying tax rate Core retail capex sales5

713126

26515

743326

25715

poundm

1 ROCE Return is defined as a 52 week rolling underlying profit before interest and tax Capital employed is defined as group net assets2 Net debt of pound6778 million includes lease obligations under IFRS 16 and perpetual securities treated as debt divided by Group underlying EBITDAR of pound2171 million calculated for a 52-week period to 21 September 20193 Group underlying EBITDAR divided by rent (both capital and interest) and net finance costs where interest on perpetual securities is treated as an underlying finance costs4 52 weeks to 22nd September 2018 is not available due to the implementation of IFRS 16 Comparatives therefore reflect the 52 weeks to 9th March 20195 Includes retail sales inc vat inc fuel

4

4

7

APPENDIX Interim Results 201920 - November 2019

Plc Board

Kevin OrsquoByrneChief Financial Officer

Mike Coupe Group Chief Executive

Dame Susan Rice Senior Independent Director

Matt BrittinNon-Executive Director

Jo HarlowNon-Executive Director

Brian CassinNon-Executive Director

David KeensNon-Executive Director

Jean Tomlin Non-Executive Director

Martin Scicluna Chairman

8

APPENDIX Interim Results 201920 - November 2019

Plc Board

Mike Coupe Group Chief Executive Officer

Skills and experienceAppointed Group Chief Executive Officer on 9 July 2014 Mike has been a member of the Operating Board since October 2004 Mike has vast retail industry experience in trading strategy marketing digital and online as well as multi-site store experience He joined Sainsburyrsquos from Big Food Group where he was a board director of Big Food Group PLC and Managing Director of Iceland Food Stores He previously worked for both Asda and Tesco PLC where he served in a variety of senior management roles

Date of appointment 1 August 2007Mike has served as an Executive Director since 1 August 2007 and as Chief Executive Officer since 9 July 2014

Committee membershipCorporate Responsibility and Sustainability Committee

Kevin OrsquoByrne Chief Financial Officer

Skills and experienceKevin brings to the Board a wealth of retail and finance experience Kevin was previously Chief Executive Officer of Poundland Group Limited until December 2016 and held executive roles at Kingfisher plc from 2008 to 2015 including Divisional Director UK China and Turkey Chief Executive Officer of BampQ UK amp Ireland and Group Finance Director He was previously Group Finance Director of Dixons Retail plc and European Finance Director of Quaker Oats He was a Non-Executive Director of Land Securities Group PLC from 2008 to September 2017 where he was Chairman of the Audit Committee and Senior Independent Director

Date of appointment 9 January 2017

Other current rolesNon-Executive Director of Greene King plc

Skills and experienceMartin brings a breadth of experience and leadership in both executive and non-executive roles His previous roles include positions as the Chairman of Great Portland Estates plc Senior Independent Director and Chair of the Audit Committee of Worldpay Inc and Non-Executive Director and Chair of the Audit Committee of Lloyds Banking Group plc He was a partner at Deloitte LLP for 26 years serving as Chairman from 1995 to 2007 where his clients included Dixons WH Smith Alliance Unichem and Cadburyrsquos

Other current rolesChairman of RSA Insurance Group plc

Martin Scicluna Chairman

Date of appointment 1 November 2018 Martin joined the Board as Chairman Designate and Non-Executive Director on 1 November 2018 He was appointed as Chairman of the Board on 10 March 2019

Committee membershipChair of the Nomination Committee

Dame Susan Rice Senior Independent Director

Skills and experienceSusan has extensive experience as a Non-Executive Director as well as in retail banking financial services leadership and sustainability Her career in retail bankingis particularly relevant to our ownership ofSainsburyrsquos Bank Previously Susan was a member of the First Ministerrsquos Council of Economic Advisors Managing Director of Lloyds Banking Group Scotland and was previously Chief Executive and then Chairman of Lloyds TSB Scotland plc She has also held a range of other non-executive directorships including at the Bank of England and SSE plc

Committee membershipChair of the Remuneration Committee and a member of the Nomination Committee

Date of appointment 1 June 2013

Other current rolesChair of Scottish Water and Business Stream Chair of the Scottish Fiscal Commission Non-Executive Director of the North American Income Trust C Hoare and Co and Senior Independent Director of the North American Income Trust

9

Other current rolesNon-Executive Director and Chairman of the Audit Committee of Centrica plc

APPENDIX Interim Results 201920 - November 2019

Plc Board

Jean Tomlin Non-Executive Director

Skills and experienceJean has extensive experience and breadth of skills in human resources and corporate responsibility Jean was formerly Director of HR Workforce and Accreditation for The London OrganisingCommittee of the Olympic and Paralympic Games where she set the strategic direction to ensure the mobilisation of the combined 200000-strong workforce including paid staff volunteers and contractors which represented the recruitment and mobilisation of the largest peacetime workforce and set the industry standard for volunteering with the highly acclaimed Games She was previously Group HR Director at Marks and Spencer Group Plc HR Director and founder member of Egg plc and Sales amp Operations Director of Prudential Direct

Date of appointment 1 January 2013

Committee membershipAudit Committee Corporate Responsibility and Sustainability Committee and Nomination Committee

David Keens Non-Executive Director

Skills and experienceDavid has extensive retail experience and knowledge of consumer facing businesses together with his core skills in finance David was formerly Group Finance Director of next plc from 1991 to 2015 and their Group Treasurer from 1986 to 1991 Previous management experience includes nine years in the UK and overseas operations of multinational food manufacturer Nabisco and prior to that seven years in the accountancy profession

Date of appointment 29 April 2015

Committee membershipChair of the Audit Committee and a member of the Nomination Committee

Other current rolesIndependent Board member of Capri Holdings Limited Non-Executive Director of Hakluyt and Chief Executive Officer of Chanzo Limited

Other current rolesNon-Executive Director Senior Independent Director and Chair of the Audit Committee of Auto Trader Group plc

Matt BrittinNon-Executive Director

Skills and experienceMatt has extensive experience of running a high profile fast moving innovative digital business Since 2015 he has been responsible for Googlersquos business and operations in Europe the Middle East and Africa and hersquos been in leadership roles at Google since 2007 Prior to that Matt spent much of his career in media and marketing with particular interests in strategy commercial development and sales performance This included commercial and digital leadership roles in UK media

Date of appointment 27 January 2011

Committee membershipNomination Committee and Remuneration Committee

Other current rolesGooglersquos President ndash Europe Middle East and Africa and Director of The Media Trust

Brian Cassin Non-Executive Director

Skills and experienceBrian brings present day experience of running a FTSE40 group and of big data and analytics ndash topics of key importance to Sainsburyrsquos Brian joined Experian plc as Chief Financial Officer in April 2012 a post he held until his appointment as Chief Executive Officer in July 2014 Prior to this Brian spent his career in investment banking at Greenhill amp Co where he was Managing Director and Partner Brian has also held various roles at Baring Brothers International and at the London Stock Exchange

Date of appointment 1 April 2016

Committee membershipAudit Committee and Nomination Committee

Other current rolesChief Executive Officer of Experian plc

10

APPENDIX Interim Results 201920 - November 2019

Plc Board

Jo Harlow Non-Executive Director

Skills and experienceJo brings a wealth of experience in consumer-facing businesses and in the telecoms and technology industry bothin the UK and internationally Jo spent 12 years in a variety of senior management roles with Nokia and Microsoft Prior to this she spent eight years at PampG and 11 years at Reebok in senior sales and marketing positions in both Europe and the US

Date of appointment 11 September 2017

Committee membershipChair of the Corporate Responsibility and Sustainability Committee and member of the Nomination Committee and Remuneration Committee

Life PresidentLord Sainsbury of Preston Candover KG

Other current rolesNon-Executive Director of InterContinental Hotels plc Non-Executive Director of Halmaplc and Member of the Supervisory Board of Ceconomy AG

11

APPENDIX Interim Results 201920 - November 2019

Operating Board

Mike Coupe Group Chief Executive

Tim FallowfieldCompany Secretary amp Corporate Services Director

Kevin OrsquoByrne Chief Financial Officer

Jim BrownChief Executive Officer of Sainsburyrsquos Bank

Paul Mills-HicksFood Commercial Director

Angie RisleyGroup HR Director

Phil JordanGroup Chief InformationOfficer

Simon RobertsRetail and Operations Director

Clo MoriartyGroup Chief Digital Officer

12

APPENDIX Interim Results 201920 - November 2019

Operating Board

Mike Coupe Group Chief ExecutiveSee Appendix page 9

Kevin OrsquoByrneChief Financial OfficerSee Appendix page 9

Tim FallowfieldCompany Secretary amp Corporate Services Director

Date of appointment September 2004

Skills and experienceTim joined Sainsburyrsquos in 2001 as Company Secretary and joined the Operating Board in September 2004 In addition to his role as Company Secretary Tim is responsible for the Corporate Services Division comprising Legal Services Data Governance Safety Shareholder Services Insurance and Central Security He chairs the Group Safety Committee and the Data Governance Committee Tim joined Sainsburyrsquos from Exelplc the global logistics company now part of DHL where he was Company Secretary and General Counsel He began his career at the international law firm Clifford Chance and is a qualified solicitor Tim is Chairman of the Disability Confident Business Leaders Group which works with Government in shaping the disability employment agenda and in raising awareness of the benefits of employing disabled people

Jim BrownCEO of Sainsburyrsquos Bank

Skills and experienceJim joined Sainsburyrsquos Bank as CEO in June 2019 and is also a member of the Sainsburyrsquos Group Operating Board He has held a number of senior international Financial Services roles - most recently for RBS in the UK as CEO of Williams and Glyn and prior to that CEO of Ulster Bank in Northern Ireland and the Republic of Ireland Before moving to Ireland he was based in Hong Kong and was CEO Retail and Commercial Banking Asia and the Middle East for RBS and ABN AMRO He has also been a member of the RBS Group Management Committee ABN AMRO Executive Group ABN AMRO Global Consumer Leadership Team and the RBSBank of China Joint Steering Committee Earlier in his career he held a number of senior executive roles for Citibank in Asia and Australia and New Zealand Jim has also held various Board positions including at Ulster Bank Saudi Hollandi Bank The Royal Bank of Scotland (China) Co Ltd and RBS (Pakistan) Ltd He is also a past President of the Institute of Banking in Ireland He is currently a Certified Bank Director

Date of appointment August 2019

Paul Mills-HicksFood Commercial Director

Skills and experiencePaul joined the Operating Board in May 2014 as Food Commercial Director having spent over ten years at Sainsburyrsquos He was closely involved in the formation and execution of the lsquoMaking Sainsburyrsquos Great Againrsquo strategy Following this he held a variety of roles in commercial strategy and finance most recently as Business Unit Director for Grocery Prior to Sainsburyrsquos Paul was European Controller at Marks and Spencer Group PLC and a Director at UBS Warburg

Date of appointment May 2014

13

APPENDIX Interim Results 201920 - November 2019

Operating Board

Angie RisleyGroup HR Director

Skills and experienceAngie was appointed Group HR Director and a member of the Operating Board in January 2013 with responsibility for human resources Angie is also a Director of Sainsburyrsquos Bank plc Angie was most recently Non-Executive Director and Chairman of the Remuneration Committee of Serco plc and prior to this was Group HR Director of Lloyds Banking Group and an Executive Director of Whitbread PLC with responsibility for HR and Corporate Social Responsibility Angie is currently Non-Executive Director and Chair of the Remuneration Committee at Smith amp Nephew plc

Date of appointment January 2013

Phil JordanGroup Chief Information Officer

Skills and experiencePhil joined the Board in January 2018 and has brought a fresh globalperspective on technology to the Operating Board in addition to a wealth of experience in digital data and business transformation Prior to joining Sainsburyrsquos Phil had a long and successful track record in telecommunications Most recently he was Global Chief Information Officer at Telefonica overseeing Digital Transformation and Information Technology and prior to that was Chief Information Officer for Vodafone UKIreland Phil has worked as a Non-Executive Advisor on Technology in the Investment amp Retail Banking sector and is currently a Non-Executive Director of TalkTalk Telecom Group PLC and chairs its Cyber-Security Committee

Date of appointment January 2018

Simon RobertsRetail and Operations Director

Skills and experienceSimon joined Sainsburyrsquos and the Operating Board in July 2017 as Central Retail amp Operations Director responsible for Stores Central operation and Logistics In his previous role he was Executive Vice President of Walgreens Boots Alliance and President of Boots with responsibility for commercial and retail operations across the UK and Ireland Prior to Boots Simon was at Marks and Spencer Group PLC where he held operational and customer leadership roles across stores divisions and central operations Simon is also the Non-Executive Chairman at the Institute ofCustomer Service

Date of appointment July 2017

Clodagh MoriartyGroup Chief Digital Officer

Skills and experienceClodagh was appointed Group Chief Digital Officer in June 2018 Clodagh leads the delivery of a consistent and first-rate digital experience for customers across Sainsburyrsquos Argos and Sainsburyrsquos BankClodagh joined Sainsburyrsquos in 2010 from Bain amp Co management consultants where she had gained experience working on a broad range of projects across multiple sectors and countries Following two years as Head of Strategy at Sainsburyrsquosshe moved into Food Commercial as Category Manager for Meal Solutions and then became Head of Online Trading spanning Food General Merchandise and Clothing before being promoted to Director of Online in 2016 In this role Clodagh was instrumental in driving innovation within Groceries Online and launching new initiatives including SmartShop and Chop Chop

Date of appointment June 2018

14

APPENDIX Interim Results 201920 - November 2019

Supplementary financial details

3 Financial calendarQ3 trading statement(15 weeks to 4 January 2020)

Preliminary results(52 weeks to 7 March 2020)

8 January 2020

30 April 2020

1 Weighted average number of shares

The interim dividend datesOrdinary shares

Ex-dividend 14 November 2019Record 15 November 2019Payment 20 December 2019

H1 201920 22074m (24613m diluted)

H1 201819 21959m (24646m diluted) InterimFinalTotal

2 Dividend

201920

33p 31p79p

110p

201819

15

APPENDIX Interim Results 201920 - November 2019

Contacts

24

James CollinsHead of Investor RelationsTel + 44 (0) 20 7695 7112JamesCollinssainsburyscouk

Susie LynskeyInvestor Relations ManagerTel + 44 (0) 20 7695 0889SusieLynskeysainsburyscouk

Glyn DaviesInvestor Relations AssistantTel + 44 (0) 20 7695 0259GlynDaviessainsburyscouk

wwwj-sainsburycoukJ Sainsbury plc 33 Holborn London EC1N 2HT

Irene GalvanInvestor Relations AnalystTel + 44 (0) 20 7695 2762IreneGalvansainsburyscouk

  • Slide Number 1
  • Slide Number 2
  • Financial overview
  • Group performance overview
  • Retail sales
  • Sales performance versus market
  • Financial services
  • Financial services
  • Items excluded from underlying results
  • Retail capital expenditure
  • Pensions
  • Retail free cash flow
  • Balance sheet targets
  • Summary and Outlook
  • Slide Number 15
  • Key industry challenges
  • We will help our customers live well for less
  • Our strategy
  • Slide Number 19
  • Value brand investment
  • Lower prices on key volume lines
  • We continue to be less dependent on promotions
  • Improved grocery value
  • Slide Number 24
  • Category tier performance
  • Premium private label
  • Distinctive brands
  • Beauty Rollout
  • Our values make us different
  • Argos category and range focus
  • Clothing
  • Slide Number 32
  • Channels Supermarkets
  • Store investments driving customer satisfaction
  • Channels Convenience
  • Channels Groceries Online
  • Channels Argos
  • Slide Number 38
  • Product Quality Framework helps us fund investment
  • PQF cereals case study
  • BAU savings to offset cost inflation
  • Strategic cost transformation 5 year plan
  • Slide Number 43
  • Financial Services Priorities
  • Financial Services reshaping the portfolio
  • Financial Services key targets
  • Nectar
  • Slide Number 48
  • Digital
  • We will help our customers live well for less
  • Slide Number 51
  • Slide Number 52
  • Guidance for 201920
  • Retail sales
  • Sainsburyrsquos sales area and store numbers
  • Sainsburyrsquos store estate
  • Sainsburyrsquos investment programme
  • Retail margin
  • Group retail
  • Plc Board
  • Plc Board
  • Plc Board
  • Plc Board
  • Operating Board
  • Operating Board
  • Operating Board
  • Supplementary financial details
  • Contacts
Column1 201819
Grocery 19
GM 7
Clothing 1
To resize chart data range drag lower right corner of range
Grocery
GM
Clothing
Page 36: Interim Results 17/18 - Sainsbury's/media/Files/S... · 3 Interim Results 2019/20 - November 2019. Financial overview • First period reporting on an inc. IFRS 16 basis - Material

36 Interim Results 201920 - November 2019

Make shopping

convenient supported by great service

3

Channels Groceries Online

bull Sales growth 7

bull Same day delivery now covers nearly 60 of UK households

bull Groceries Online app accounts for over 20 of orders

bull Extended delivery slots

bull Bagless deliveries

500

600

700

800

900

H1201516

H1201617

H1201718

H1201819

H1201920

70

80

7269

70

Sales and YOY growth ratespoundm

37 Interim Results 201920 - November 2019

Make shopping

convenient supported by great service

3

Channels Argos

Strong Fast Track growth

bull Fast Track collection growth 14 YoY

bull Fast Track delivery growth 5 YoY

166

660

657

216

Old formatsDigital Stores

H1 201920

AtAcquisition

Digital store investments

bull 176 Digital conversions and 15 full store refreshes in H1

bull Majority of remaining stores to be converted to digital in H2

bull Pay Browse in 362 stores versus 162 at year end

0

20

40

60

80

100

Walk-in Check and Reserve Home DeliveryFast Track Click amp Collect Fast Track Home Delivery

0

20

40

60

80

100 Fast track15

201617 H1 201920

Fast track24

Walk-in43

Walk-in36

38 Interim Results 201920 - November 2019

Drive efficiency

to invest in the customer

offer

4

39 Interim Results 201920 - November 2019

Drive efficiency

to invest in the customer

offer

4

Product Quality Framework helps us fund investment

PQF activity to date covers

49of food volume

Improved Value Indexmore competitive

More distinctive range more reason to shop at Sainsburyrsquos

Reduced SKU countoperational efficiencies

Cash gross profit +35

Increased salesvolume intensityoperational efficiencies

40 Interim Results 201920 - November 2019

Drive efficiency

to invest in the customer

offer

4

PQF cereals case study

Improved Value Index gt100bpsmore competitive

More distinctive rangemore reason to shop at Sainsburyrsquos

Reduced SKU count -20operational efficiencies

Higher cash gross profit +2 YOY

Volumes +8 operational efficiencies

41 Interim Results 201920 - November 2019

Drive efficiency

to invest in the customer

offer

4

BAU savings to offset cost inflation

Manages inflationary pressures

BAU savingsH1 201920

Procurement GNFR

Retail Technology Efficiencies

Retail HRRetail

management structures

Shrink Reduction

42 Interim Results 201920 - November 2019

Drive efficiency

to invest in the customer

offer

4

Strategic cost transformation 5 year plan

Converge Tackle fixed cost

End to end reviews

Retail Operations Marketing and Commercial Operations

Other central support

Logistics and Supply Chain

Project A

Project C

Project D

Shared Services BPO

Property strategy

Project BGNFR procurement

Capital prioritisation

Technology Digital and Corporate Services

pound250-pound350m

pound150-pound250m

pound400-pound600mExecution underway In planning Opportunities identified

pound5bn addressable cost base

43 Interim Results 201920 - November 2019

Grow connected

services

5

44 Interim Results 201920 - November 2019

Grow connected

services

5

Financial Services Priorities

To be the provider of financial services for loyal Sainsburyrsquos and Argos customers

An agile capital and cost efficient provider of simple mobile-led financial services

Vision

Objective

Priorities Reshape Simplify Strengthen

45 Interim Results 201920 - November 2019

Grow connected

services

5

Current Customer Base

Customer Credit Risk Balance Sheet Earnings

Argos Storecards 22m Prime Near Prime

Credit Cards 09m Prime

Personal Loans 05m Prime

Mortgages 9K Exit

Total Lending

Deposits 03m

Insurances 05m Very Low Risk

Travel Money 266 Sites

ATMs 1890

Financial Services reshaping the portfolio

46 Interim Results 201920 - November 2019

Grow connected

services

5

Increase connectivity and value for Group

Stop mortgage acquisition review back book options

No capital input from the Group from now1

Costincome c503 within 5 years

Double UPBT double digit ROCE within 5 years

Upstream cash within 5 years2

Financial Services key targets

Transform the cost base

Improve returns

Financial services cash generative

Reduce risk profile to Group

Stop putting cash in to Financial Services

2

4

6

3

1

5

Focus on Sainsburyrsquos customer base

1 Subject to regulatory changes requirements2 Subject to regulatory approval3 On a Group contribution basis

47 Interim Results 201920 - November 2019

Grow connected

services

5

Nectar

bull Biggest loyalty programme in the UK

bull Over 18 million collectors

bull Most recognised loyalty brand in the UK

bull Launch of Nectar digital- 21 million app users- Increase in overall Nectar participation- Increased levels of personalisation- 138000 new Nectar customers- 1 app on launch weekend

bull Coalition strengthened with addition of Esso in June 2019

48 Interim Results 201920 - November 2019

Provide a seamless customer

experience

6

49 Interim Results 201920 - November 2019

Provide a seamless customer

experience

6

Digital

bull Groceries Online sales penetration of 8- App accounts for over 20 of orders

bull 21 million digital Nectar app users

bull 14 million Argos Financial Services app downloads

bull Smartshop rollout in over 350 stores

Groceries online

Chop Chop

SmartShop

Universaldiscovery

Seamlessfinancialservices

Singlebasket

50 Interim Results 201920 - November 2019

We will help our customers live well for less

Confident in the core Integrated customer offer

One multi brand multi channel business

Strong cash generation supporting investment dividend and allowing deleverage

Financial flexibility and resilience

Sustainable cost reduction covering cost inflation and funding investment in our competitive offer

QampA

APPENDIX Interim Results 201920 - November 2019

Appendices

APPENDIX Interim Results 201920 - November 2019

Guidance for 201920

1

Spacebull Expect to open 2 new Sainsburyrsquos supermarkets and up to 15 convenience storesbull Expect to open around 25 Argos stores in Sainsburyrsquos (of which 11 are

relocations) resulting in around 305 Argos stores in supermarketsbull Expect to close 2 supermarkets around 25 convenience stores and around 20

Argos stores in FY201920 as part of announced property closure programme of 10-15 supermarkets 30-40 convenience stores and 60-70 Argos stores

Financial Servicesbull Financial services underlying operating profit expected to be cpound45m including a

cpound10m benefit as a result of a change in transfer pricing between Argos and Argos Financial Services

bull Financial Services non-underlying costs are expected to be around pound30mbull No further capital injections into the Bank are expected following pound35m in H1 201920

Depreciation and amortisationbull Expect underlying retail depreciation and amortisation of around pound12bn

including cpound500m right of use asset depreciation

CostsOperating cost inflationbull Cost inflation between 2 and 3Cost savingsbull Continue to deliver cost savings to at least offset the impact of cost inflation

Finance costsbull Net finance costs of around pound405m including pound320m lease interest in

201920 following the introduction of IFRS 16

One-off itemsbull In 201920 cash outflows as a result of items excluded from

underlying results should not exceed pound100mbull Property strategy programme one-off costs expected to be

pound230m-pound270m of which cash costs are pound30-40m

Dividendbull Sainsburyrsquos plans to change the full year dividend policy to 19x cover by

underlying earnings (versus 20x previously) to offset the dilutive (non cash) impact of IFRS 16 on underlying earnings

Capital expenditurebull Retail capital expenditure to be around pound550mbull Retail capital expenditure is expected to be around pound550m-pound600m per

annum over the medium term

Net debtbull Net debt before fair value movements on derivatives to reduce by at

least pound300m

Tax ratebull Underlying tax rate to be between 25 and 26

APPENDIX Interim Results 201920 - November 2019

Retail sales

1 Sales including VAT excluding fuel

LFL sales growth1

(10)

Sales from net new space1

04

Total sales growth1

(06)

Supermarkets2

(07)

Convenience20

Groceries Online

70

Channels

(01)(25)

(12)

2 Supermarket sales include Argos SiS sales FY 1819 16

pound139bn

pound103bnGrocery

pound30bnGeneralMerchandise

pound488mClothing

2

Chart1

201819
194
66
1

Sheet1

APPENDIX Interim Results 201920 - November 2019

Sainsburyrsquos sales area and store numbersAs at 21 September 2019

Opening figures 201920New storesClosuresReplacement storesExtensionsRefurbishments downsizesClosing figures H1 201920

Area(lsquo000 sq ft) Number

21210 -

(20)--

(17)21173

608 -(1)---

607

Supermarkets Convenience

Opening figures 201920New storesClosuresReplacement storesExtensionsRefurbishments downsizesClosing figures H1 201920

Area(lsquo000 sq ft) Number

1934 12

(19)2 --

1929

820 5

(2)1 --

824

Area(lsquo000 sq ft) Number

Total

Opening figures 201920New storesClosuresReplacement storesExtensionsRefurbishments downsizesClosing figures H1 201920

23144 12

(39)2 -

(17)23102

1428 5

(3)1 --

1431

3

APPENDIX Interim Results 201920 - November 2019

Sainsburyrsquos store estateAs at 21 September 2019

Sq ftsales area

82446

870

40001 to60000

20001 to40000

10000 to20000

Under10000 Total

Over60000

0122122

0197197

0175175

06767

824607

1431

Argos storesArgos in SainsburyrsquosArgos in HomebaseOtherArgos total store numbers

Habitat1

Collection points

594281

8-

883

16317

As at21 Sept 2019

Disposalsclosures

Newstores

As at9 March 2019

17--8

-1

(7)-

(2)-

(9)

-(36)

588288

6-

88216

282

ConvenienceSupermarketsTotal stores

Number of stores

Sq ftsales area

1929350

2279

40001 to60000

20001 to40000

10000 to20000

Under10000 Total

Over60000

-18441844

-58185818

-85018501

-46604660

19292117323102

ConvenienceSupermarketsTotal stores

Space by store size (lsquo000 sq ft)

Argos and Habitat store numbers

1 5 Habitat stores 11 Habitat stores in Sainsburys

4

APPENDIX Interim Results 201920 - November 2019

ClosureBitterne West

Sainsburyrsquos investment programme201920

Q1

Supermarkets ConvenienceNew storesMilton Keynes Brooklands District CentBromley High StLeeds Wike Ridge LaneSalford Harbour CityCanterbury High St

ReplacementMayfair Stratton St

ClosuresMayfairWarren St

Q1Q1Q1Q2Q2

Q2

Q1Q2

5

APPENDIX Interim Results 201920 - November 2019

Retail margin

Retail sales (inc VAT inc fuel)(exc VAT inc fuel)

Retail underlying EBITDAR1

Retail underlying EBITDAR margin 2

at constant fuel pricesRetail underlying operating profit3

Retail underlying operating margin 4

at constant fuel prices

1656714808

10677272

4373030

1661214856

11147575

4873333

030342

30 bps28 bps10333 bps32 bps

1 Retail underlying operating profit before net rental income of pound6 million and underlying depreciation and amortisation of pound636 million2 Retail underlying EBITDAR divided by underlying retail sales excluding VAT3 Retail underlying earnings before interest tax and Sainsburyrsquos underlying share of post-tax profit from joint ventures4 Retail underlying operating profit divided by underlying retail sales excluding VAT

poundm H1201920

H1201819

Change

6

APPENDIX Interim Results 201920 - November 2019

H1201920

H1201819

Group retail

Return on capital employed 1

Net debt to EBITDAR (times)23

Fixed charge cover (times)2

Underlying tax rate Core retail capex sales5

713126

26515

743326

25715

poundm

1 ROCE Return is defined as a 52 week rolling underlying profit before interest and tax Capital employed is defined as group net assets2 Net debt of pound6778 million includes lease obligations under IFRS 16 and perpetual securities treated as debt divided by Group underlying EBITDAR of pound2171 million calculated for a 52-week period to 21 September 20193 Group underlying EBITDAR divided by rent (both capital and interest) and net finance costs where interest on perpetual securities is treated as an underlying finance costs4 52 weeks to 22nd September 2018 is not available due to the implementation of IFRS 16 Comparatives therefore reflect the 52 weeks to 9th March 20195 Includes retail sales inc vat inc fuel

4

4

7

APPENDIX Interim Results 201920 - November 2019

Plc Board

Kevin OrsquoByrneChief Financial Officer

Mike Coupe Group Chief Executive

Dame Susan Rice Senior Independent Director

Matt BrittinNon-Executive Director

Jo HarlowNon-Executive Director

Brian CassinNon-Executive Director

David KeensNon-Executive Director

Jean Tomlin Non-Executive Director

Martin Scicluna Chairman

8

APPENDIX Interim Results 201920 - November 2019

Plc Board

Mike Coupe Group Chief Executive Officer

Skills and experienceAppointed Group Chief Executive Officer on 9 July 2014 Mike has been a member of the Operating Board since October 2004 Mike has vast retail industry experience in trading strategy marketing digital and online as well as multi-site store experience He joined Sainsburyrsquos from Big Food Group where he was a board director of Big Food Group PLC and Managing Director of Iceland Food Stores He previously worked for both Asda and Tesco PLC where he served in a variety of senior management roles

Date of appointment 1 August 2007Mike has served as an Executive Director since 1 August 2007 and as Chief Executive Officer since 9 July 2014

Committee membershipCorporate Responsibility and Sustainability Committee

Kevin OrsquoByrne Chief Financial Officer

Skills and experienceKevin brings to the Board a wealth of retail and finance experience Kevin was previously Chief Executive Officer of Poundland Group Limited until December 2016 and held executive roles at Kingfisher plc from 2008 to 2015 including Divisional Director UK China and Turkey Chief Executive Officer of BampQ UK amp Ireland and Group Finance Director He was previously Group Finance Director of Dixons Retail plc and European Finance Director of Quaker Oats He was a Non-Executive Director of Land Securities Group PLC from 2008 to September 2017 where he was Chairman of the Audit Committee and Senior Independent Director

Date of appointment 9 January 2017

Other current rolesNon-Executive Director of Greene King plc

Skills and experienceMartin brings a breadth of experience and leadership in both executive and non-executive roles His previous roles include positions as the Chairman of Great Portland Estates plc Senior Independent Director and Chair of the Audit Committee of Worldpay Inc and Non-Executive Director and Chair of the Audit Committee of Lloyds Banking Group plc He was a partner at Deloitte LLP for 26 years serving as Chairman from 1995 to 2007 where his clients included Dixons WH Smith Alliance Unichem and Cadburyrsquos

Other current rolesChairman of RSA Insurance Group plc

Martin Scicluna Chairman

Date of appointment 1 November 2018 Martin joined the Board as Chairman Designate and Non-Executive Director on 1 November 2018 He was appointed as Chairman of the Board on 10 March 2019

Committee membershipChair of the Nomination Committee

Dame Susan Rice Senior Independent Director

Skills and experienceSusan has extensive experience as a Non-Executive Director as well as in retail banking financial services leadership and sustainability Her career in retail bankingis particularly relevant to our ownership ofSainsburyrsquos Bank Previously Susan was a member of the First Ministerrsquos Council of Economic Advisors Managing Director of Lloyds Banking Group Scotland and was previously Chief Executive and then Chairman of Lloyds TSB Scotland plc She has also held a range of other non-executive directorships including at the Bank of England and SSE plc

Committee membershipChair of the Remuneration Committee and a member of the Nomination Committee

Date of appointment 1 June 2013

Other current rolesChair of Scottish Water and Business Stream Chair of the Scottish Fiscal Commission Non-Executive Director of the North American Income Trust C Hoare and Co and Senior Independent Director of the North American Income Trust

9

Other current rolesNon-Executive Director and Chairman of the Audit Committee of Centrica plc

APPENDIX Interim Results 201920 - November 2019

Plc Board

Jean Tomlin Non-Executive Director

Skills and experienceJean has extensive experience and breadth of skills in human resources and corporate responsibility Jean was formerly Director of HR Workforce and Accreditation for The London OrganisingCommittee of the Olympic and Paralympic Games where she set the strategic direction to ensure the mobilisation of the combined 200000-strong workforce including paid staff volunteers and contractors which represented the recruitment and mobilisation of the largest peacetime workforce and set the industry standard for volunteering with the highly acclaimed Games She was previously Group HR Director at Marks and Spencer Group Plc HR Director and founder member of Egg plc and Sales amp Operations Director of Prudential Direct

Date of appointment 1 January 2013

Committee membershipAudit Committee Corporate Responsibility and Sustainability Committee and Nomination Committee

David Keens Non-Executive Director

Skills and experienceDavid has extensive retail experience and knowledge of consumer facing businesses together with his core skills in finance David was formerly Group Finance Director of next plc from 1991 to 2015 and their Group Treasurer from 1986 to 1991 Previous management experience includes nine years in the UK and overseas operations of multinational food manufacturer Nabisco and prior to that seven years in the accountancy profession

Date of appointment 29 April 2015

Committee membershipChair of the Audit Committee and a member of the Nomination Committee

Other current rolesIndependent Board member of Capri Holdings Limited Non-Executive Director of Hakluyt and Chief Executive Officer of Chanzo Limited

Other current rolesNon-Executive Director Senior Independent Director and Chair of the Audit Committee of Auto Trader Group plc

Matt BrittinNon-Executive Director

Skills and experienceMatt has extensive experience of running a high profile fast moving innovative digital business Since 2015 he has been responsible for Googlersquos business and operations in Europe the Middle East and Africa and hersquos been in leadership roles at Google since 2007 Prior to that Matt spent much of his career in media and marketing with particular interests in strategy commercial development and sales performance This included commercial and digital leadership roles in UK media

Date of appointment 27 January 2011

Committee membershipNomination Committee and Remuneration Committee

Other current rolesGooglersquos President ndash Europe Middle East and Africa and Director of The Media Trust

Brian Cassin Non-Executive Director

Skills and experienceBrian brings present day experience of running a FTSE40 group and of big data and analytics ndash topics of key importance to Sainsburyrsquos Brian joined Experian plc as Chief Financial Officer in April 2012 a post he held until his appointment as Chief Executive Officer in July 2014 Prior to this Brian spent his career in investment banking at Greenhill amp Co where he was Managing Director and Partner Brian has also held various roles at Baring Brothers International and at the London Stock Exchange

Date of appointment 1 April 2016

Committee membershipAudit Committee and Nomination Committee

Other current rolesChief Executive Officer of Experian plc

10

APPENDIX Interim Results 201920 - November 2019

Plc Board

Jo Harlow Non-Executive Director

Skills and experienceJo brings a wealth of experience in consumer-facing businesses and in the telecoms and technology industry bothin the UK and internationally Jo spent 12 years in a variety of senior management roles with Nokia and Microsoft Prior to this she spent eight years at PampG and 11 years at Reebok in senior sales and marketing positions in both Europe and the US

Date of appointment 11 September 2017

Committee membershipChair of the Corporate Responsibility and Sustainability Committee and member of the Nomination Committee and Remuneration Committee

Life PresidentLord Sainsbury of Preston Candover KG

Other current rolesNon-Executive Director of InterContinental Hotels plc Non-Executive Director of Halmaplc and Member of the Supervisory Board of Ceconomy AG

11

APPENDIX Interim Results 201920 - November 2019

Operating Board

Mike Coupe Group Chief Executive

Tim FallowfieldCompany Secretary amp Corporate Services Director

Kevin OrsquoByrne Chief Financial Officer

Jim BrownChief Executive Officer of Sainsburyrsquos Bank

Paul Mills-HicksFood Commercial Director

Angie RisleyGroup HR Director

Phil JordanGroup Chief InformationOfficer

Simon RobertsRetail and Operations Director

Clo MoriartyGroup Chief Digital Officer

12

APPENDIX Interim Results 201920 - November 2019

Operating Board

Mike Coupe Group Chief ExecutiveSee Appendix page 9

Kevin OrsquoByrneChief Financial OfficerSee Appendix page 9

Tim FallowfieldCompany Secretary amp Corporate Services Director

Date of appointment September 2004

Skills and experienceTim joined Sainsburyrsquos in 2001 as Company Secretary and joined the Operating Board in September 2004 In addition to his role as Company Secretary Tim is responsible for the Corporate Services Division comprising Legal Services Data Governance Safety Shareholder Services Insurance and Central Security He chairs the Group Safety Committee and the Data Governance Committee Tim joined Sainsburyrsquos from Exelplc the global logistics company now part of DHL where he was Company Secretary and General Counsel He began his career at the international law firm Clifford Chance and is a qualified solicitor Tim is Chairman of the Disability Confident Business Leaders Group which works with Government in shaping the disability employment agenda and in raising awareness of the benefits of employing disabled people

Jim BrownCEO of Sainsburyrsquos Bank

Skills and experienceJim joined Sainsburyrsquos Bank as CEO in June 2019 and is also a member of the Sainsburyrsquos Group Operating Board He has held a number of senior international Financial Services roles - most recently for RBS in the UK as CEO of Williams and Glyn and prior to that CEO of Ulster Bank in Northern Ireland and the Republic of Ireland Before moving to Ireland he was based in Hong Kong and was CEO Retail and Commercial Banking Asia and the Middle East for RBS and ABN AMRO He has also been a member of the RBS Group Management Committee ABN AMRO Executive Group ABN AMRO Global Consumer Leadership Team and the RBSBank of China Joint Steering Committee Earlier in his career he held a number of senior executive roles for Citibank in Asia and Australia and New Zealand Jim has also held various Board positions including at Ulster Bank Saudi Hollandi Bank The Royal Bank of Scotland (China) Co Ltd and RBS (Pakistan) Ltd He is also a past President of the Institute of Banking in Ireland He is currently a Certified Bank Director

Date of appointment August 2019

Paul Mills-HicksFood Commercial Director

Skills and experiencePaul joined the Operating Board in May 2014 as Food Commercial Director having spent over ten years at Sainsburyrsquos He was closely involved in the formation and execution of the lsquoMaking Sainsburyrsquos Great Againrsquo strategy Following this he held a variety of roles in commercial strategy and finance most recently as Business Unit Director for Grocery Prior to Sainsburyrsquos Paul was European Controller at Marks and Spencer Group PLC and a Director at UBS Warburg

Date of appointment May 2014

13

APPENDIX Interim Results 201920 - November 2019

Operating Board

Angie RisleyGroup HR Director

Skills and experienceAngie was appointed Group HR Director and a member of the Operating Board in January 2013 with responsibility for human resources Angie is also a Director of Sainsburyrsquos Bank plc Angie was most recently Non-Executive Director and Chairman of the Remuneration Committee of Serco plc and prior to this was Group HR Director of Lloyds Banking Group and an Executive Director of Whitbread PLC with responsibility for HR and Corporate Social Responsibility Angie is currently Non-Executive Director and Chair of the Remuneration Committee at Smith amp Nephew plc

Date of appointment January 2013

Phil JordanGroup Chief Information Officer

Skills and experiencePhil joined the Board in January 2018 and has brought a fresh globalperspective on technology to the Operating Board in addition to a wealth of experience in digital data and business transformation Prior to joining Sainsburyrsquos Phil had a long and successful track record in telecommunications Most recently he was Global Chief Information Officer at Telefonica overseeing Digital Transformation and Information Technology and prior to that was Chief Information Officer for Vodafone UKIreland Phil has worked as a Non-Executive Advisor on Technology in the Investment amp Retail Banking sector and is currently a Non-Executive Director of TalkTalk Telecom Group PLC and chairs its Cyber-Security Committee

Date of appointment January 2018

Simon RobertsRetail and Operations Director

Skills and experienceSimon joined Sainsburyrsquos and the Operating Board in July 2017 as Central Retail amp Operations Director responsible for Stores Central operation and Logistics In his previous role he was Executive Vice President of Walgreens Boots Alliance and President of Boots with responsibility for commercial and retail operations across the UK and Ireland Prior to Boots Simon was at Marks and Spencer Group PLC where he held operational and customer leadership roles across stores divisions and central operations Simon is also the Non-Executive Chairman at the Institute ofCustomer Service

Date of appointment July 2017

Clodagh MoriartyGroup Chief Digital Officer

Skills and experienceClodagh was appointed Group Chief Digital Officer in June 2018 Clodagh leads the delivery of a consistent and first-rate digital experience for customers across Sainsburyrsquos Argos and Sainsburyrsquos BankClodagh joined Sainsburyrsquos in 2010 from Bain amp Co management consultants where she had gained experience working on a broad range of projects across multiple sectors and countries Following two years as Head of Strategy at Sainsburyrsquosshe moved into Food Commercial as Category Manager for Meal Solutions and then became Head of Online Trading spanning Food General Merchandise and Clothing before being promoted to Director of Online in 2016 In this role Clodagh was instrumental in driving innovation within Groceries Online and launching new initiatives including SmartShop and Chop Chop

Date of appointment June 2018

14

APPENDIX Interim Results 201920 - November 2019

Supplementary financial details

3 Financial calendarQ3 trading statement(15 weeks to 4 January 2020)

Preliminary results(52 weeks to 7 March 2020)

8 January 2020

30 April 2020

1 Weighted average number of shares

The interim dividend datesOrdinary shares

Ex-dividend 14 November 2019Record 15 November 2019Payment 20 December 2019

H1 201920 22074m (24613m diluted)

H1 201819 21959m (24646m diluted) InterimFinalTotal

2 Dividend

201920

33p 31p79p

110p

201819

15

APPENDIX Interim Results 201920 - November 2019

Contacts

24

James CollinsHead of Investor RelationsTel + 44 (0) 20 7695 7112JamesCollinssainsburyscouk

Susie LynskeyInvestor Relations ManagerTel + 44 (0) 20 7695 0889SusieLynskeysainsburyscouk

Glyn DaviesInvestor Relations AssistantTel + 44 (0) 20 7695 0259GlynDaviessainsburyscouk

wwwj-sainsburycoukJ Sainsbury plc 33 Holborn London EC1N 2HT

Irene GalvanInvestor Relations AnalystTel + 44 (0) 20 7695 2762IreneGalvansainsburyscouk

  • Slide Number 1
  • Slide Number 2
  • Financial overview
  • Group performance overview
  • Retail sales
  • Sales performance versus market
  • Financial services
  • Financial services
  • Items excluded from underlying results
  • Retail capital expenditure
  • Pensions
  • Retail free cash flow
  • Balance sheet targets
  • Summary and Outlook
  • Slide Number 15
  • Key industry challenges
  • We will help our customers live well for less
  • Our strategy
  • Slide Number 19
  • Value brand investment
  • Lower prices on key volume lines
  • We continue to be less dependent on promotions
  • Improved grocery value
  • Slide Number 24
  • Category tier performance
  • Premium private label
  • Distinctive brands
  • Beauty Rollout
  • Our values make us different
  • Argos category and range focus
  • Clothing
  • Slide Number 32
  • Channels Supermarkets
  • Store investments driving customer satisfaction
  • Channels Convenience
  • Channels Groceries Online
  • Channels Argos
  • Slide Number 38
  • Product Quality Framework helps us fund investment
  • PQF cereals case study
  • BAU savings to offset cost inflation
  • Strategic cost transformation 5 year plan
  • Slide Number 43
  • Financial Services Priorities
  • Financial Services reshaping the portfolio
  • Financial Services key targets
  • Nectar
  • Slide Number 48
  • Digital
  • We will help our customers live well for less
  • Slide Number 51
  • Slide Number 52
  • Guidance for 201920
  • Retail sales
  • Sainsburyrsquos sales area and store numbers
  • Sainsburyrsquos store estate
  • Sainsburyrsquos investment programme
  • Retail margin
  • Group retail
  • Plc Board
  • Plc Board
  • Plc Board
  • Plc Board
  • Operating Board
  • Operating Board
  • Operating Board
  • Supplementary financial details
  • Contacts
Column1 201819
Grocery 19
GM 7
Clothing 1
To resize chart data range drag lower right corner of range
Grocery
GM
Clothing
Page 37: Interim Results 17/18 - Sainsbury's/media/Files/S... · 3 Interim Results 2019/20 - November 2019. Financial overview • First period reporting on an inc. IFRS 16 basis - Material

37 Interim Results 201920 - November 2019

Make shopping

convenient supported by great service

3

Channels Argos

Strong Fast Track growth

bull Fast Track collection growth 14 YoY

bull Fast Track delivery growth 5 YoY

166

660

657

216

Old formatsDigital Stores

H1 201920

AtAcquisition

Digital store investments

bull 176 Digital conversions and 15 full store refreshes in H1

bull Majority of remaining stores to be converted to digital in H2

bull Pay Browse in 362 stores versus 162 at year end

0

20

40

60

80

100

Walk-in Check and Reserve Home DeliveryFast Track Click amp Collect Fast Track Home Delivery

0

20

40

60

80

100 Fast track15

201617 H1 201920

Fast track24

Walk-in43

Walk-in36

38 Interim Results 201920 - November 2019

Drive efficiency

to invest in the customer

offer

4

39 Interim Results 201920 - November 2019

Drive efficiency

to invest in the customer

offer

4

Product Quality Framework helps us fund investment

PQF activity to date covers

49of food volume

Improved Value Indexmore competitive

More distinctive range more reason to shop at Sainsburyrsquos

Reduced SKU countoperational efficiencies

Cash gross profit +35

Increased salesvolume intensityoperational efficiencies

40 Interim Results 201920 - November 2019

Drive efficiency

to invest in the customer

offer

4

PQF cereals case study

Improved Value Index gt100bpsmore competitive

More distinctive rangemore reason to shop at Sainsburyrsquos

Reduced SKU count -20operational efficiencies

Higher cash gross profit +2 YOY

Volumes +8 operational efficiencies

41 Interim Results 201920 - November 2019

Drive efficiency

to invest in the customer

offer

4

BAU savings to offset cost inflation

Manages inflationary pressures

BAU savingsH1 201920

Procurement GNFR

Retail Technology Efficiencies

Retail HRRetail

management structures

Shrink Reduction

42 Interim Results 201920 - November 2019

Drive efficiency

to invest in the customer

offer

4

Strategic cost transformation 5 year plan

Converge Tackle fixed cost

End to end reviews

Retail Operations Marketing and Commercial Operations

Other central support

Logistics and Supply Chain

Project A

Project C

Project D

Shared Services BPO

Property strategy

Project BGNFR procurement

Capital prioritisation

Technology Digital and Corporate Services

pound250-pound350m

pound150-pound250m

pound400-pound600mExecution underway In planning Opportunities identified

pound5bn addressable cost base

43 Interim Results 201920 - November 2019

Grow connected

services

5

44 Interim Results 201920 - November 2019

Grow connected

services

5

Financial Services Priorities

To be the provider of financial services for loyal Sainsburyrsquos and Argos customers

An agile capital and cost efficient provider of simple mobile-led financial services

Vision

Objective

Priorities Reshape Simplify Strengthen

45 Interim Results 201920 - November 2019

Grow connected

services

5

Current Customer Base

Customer Credit Risk Balance Sheet Earnings

Argos Storecards 22m Prime Near Prime

Credit Cards 09m Prime

Personal Loans 05m Prime

Mortgages 9K Exit

Total Lending

Deposits 03m

Insurances 05m Very Low Risk

Travel Money 266 Sites

ATMs 1890

Financial Services reshaping the portfolio

46 Interim Results 201920 - November 2019

Grow connected

services

5

Increase connectivity and value for Group

Stop mortgage acquisition review back book options

No capital input from the Group from now1

Costincome c503 within 5 years

Double UPBT double digit ROCE within 5 years

Upstream cash within 5 years2

Financial Services key targets

Transform the cost base

Improve returns

Financial services cash generative

Reduce risk profile to Group

Stop putting cash in to Financial Services

2

4

6

3

1

5

Focus on Sainsburyrsquos customer base

1 Subject to regulatory changes requirements2 Subject to regulatory approval3 On a Group contribution basis

47 Interim Results 201920 - November 2019

Grow connected

services

5

Nectar

bull Biggest loyalty programme in the UK

bull Over 18 million collectors

bull Most recognised loyalty brand in the UK

bull Launch of Nectar digital- 21 million app users- Increase in overall Nectar participation- Increased levels of personalisation- 138000 new Nectar customers- 1 app on launch weekend

bull Coalition strengthened with addition of Esso in June 2019

48 Interim Results 201920 - November 2019

Provide a seamless customer

experience

6

49 Interim Results 201920 - November 2019

Provide a seamless customer

experience

6

Digital

bull Groceries Online sales penetration of 8- App accounts for over 20 of orders

bull 21 million digital Nectar app users

bull 14 million Argos Financial Services app downloads

bull Smartshop rollout in over 350 stores

Groceries online

Chop Chop

SmartShop

Universaldiscovery

Seamlessfinancialservices

Singlebasket

50 Interim Results 201920 - November 2019

We will help our customers live well for less

Confident in the core Integrated customer offer

One multi brand multi channel business

Strong cash generation supporting investment dividend and allowing deleverage

Financial flexibility and resilience

Sustainable cost reduction covering cost inflation and funding investment in our competitive offer

QampA

APPENDIX Interim Results 201920 - November 2019

Appendices

APPENDIX Interim Results 201920 - November 2019

Guidance for 201920

1

Spacebull Expect to open 2 new Sainsburyrsquos supermarkets and up to 15 convenience storesbull Expect to open around 25 Argos stores in Sainsburyrsquos (of which 11 are

relocations) resulting in around 305 Argos stores in supermarketsbull Expect to close 2 supermarkets around 25 convenience stores and around 20

Argos stores in FY201920 as part of announced property closure programme of 10-15 supermarkets 30-40 convenience stores and 60-70 Argos stores

Financial Servicesbull Financial services underlying operating profit expected to be cpound45m including a

cpound10m benefit as a result of a change in transfer pricing between Argos and Argos Financial Services

bull Financial Services non-underlying costs are expected to be around pound30mbull No further capital injections into the Bank are expected following pound35m in H1 201920

Depreciation and amortisationbull Expect underlying retail depreciation and amortisation of around pound12bn

including cpound500m right of use asset depreciation

CostsOperating cost inflationbull Cost inflation between 2 and 3Cost savingsbull Continue to deliver cost savings to at least offset the impact of cost inflation

Finance costsbull Net finance costs of around pound405m including pound320m lease interest in

201920 following the introduction of IFRS 16

One-off itemsbull In 201920 cash outflows as a result of items excluded from

underlying results should not exceed pound100mbull Property strategy programme one-off costs expected to be

pound230m-pound270m of which cash costs are pound30-40m

Dividendbull Sainsburyrsquos plans to change the full year dividend policy to 19x cover by

underlying earnings (versus 20x previously) to offset the dilutive (non cash) impact of IFRS 16 on underlying earnings

Capital expenditurebull Retail capital expenditure to be around pound550mbull Retail capital expenditure is expected to be around pound550m-pound600m per

annum over the medium term

Net debtbull Net debt before fair value movements on derivatives to reduce by at

least pound300m

Tax ratebull Underlying tax rate to be between 25 and 26

APPENDIX Interim Results 201920 - November 2019

Retail sales

1 Sales including VAT excluding fuel

LFL sales growth1

(10)

Sales from net new space1

04

Total sales growth1

(06)

Supermarkets2

(07)

Convenience20

Groceries Online

70

Channels

(01)(25)

(12)

2 Supermarket sales include Argos SiS sales FY 1819 16

pound139bn

pound103bnGrocery

pound30bnGeneralMerchandise

pound488mClothing

2

Chart1

201819
194
66
1

Sheet1

APPENDIX Interim Results 201920 - November 2019

Sainsburyrsquos sales area and store numbersAs at 21 September 2019

Opening figures 201920New storesClosuresReplacement storesExtensionsRefurbishments downsizesClosing figures H1 201920

Area(lsquo000 sq ft) Number

21210 -

(20)--

(17)21173

608 -(1)---

607

Supermarkets Convenience

Opening figures 201920New storesClosuresReplacement storesExtensionsRefurbishments downsizesClosing figures H1 201920

Area(lsquo000 sq ft) Number

1934 12

(19)2 --

1929

820 5

(2)1 --

824

Area(lsquo000 sq ft) Number

Total

Opening figures 201920New storesClosuresReplacement storesExtensionsRefurbishments downsizesClosing figures H1 201920

23144 12

(39)2 -

(17)23102

1428 5

(3)1 --

1431

3

APPENDIX Interim Results 201920 - November 2019

Sainsburyrsquos store estateAs at 21 September 2019

Sq ftsales area

82446

870

40001 to60000

20001 to40000

10000 to20000

Under10000 Total

Over60000

0122122

0197197

0175175

06767

824607

1431

Argos storesArgos in SainsburyrsquosArgos in HomebaseOtherArgos total store numbers

Habitat1

Collection points

594281

8-

883

16317

As at21 Sept 2019

Disposalsclosures

Newstores

As at9 March 2019

17--8

-1

(7)-

(2)-

(9)

-(36)

588288

6-

88216

282

ConvenienceSupermarketsTotal stores

Number of stores

Sq ftsales area

1929350

2279

40001 to60000

20001 to40000

10000 to20000

Under10000 Total

Over60000

-18441844

-58185818

-85018501

-46604660

19292117323102

ConvenienceSupermarketsTotal stores

Space by store size (lsquo000 sq ft)

Argos and Habitat store numbers

1 5 Habitat stores 11 Habitat stores in Sainsburys

4

APPENDIX Interim Results 201920 - November 2019

ClosureBitterne West

Sainsburyrsquos investment programme201920

Q1

Supermarkets ConvenienceNew storesMilton Keynes Brooklands District CentBromley High StLeeds Wike Ridge LaneSalford Harbour CityCanterbury High St

ReplacementMayfair Stratton St

ClosuresMayfairWarren St

Q1Q1Q1Q2Q2

Q2

Q1Q2

5

APPENDIX Interim Results 201920 - November 2019

Retail margin

Retail sales (inc VAT inc fuel)(exc VAT inc fuel)

Retail underlying EBITDAR1

Retail underlying EBITDAR margin 2

at constant fuel pricesRetail underlying operating profit3

Retail underlying operating margin 4

at constant fuel prices

1656714808

10677272

4373030

1661214856

11147575

4873333

030342

30 bps28 bps10333 bps32 bps

1 Retail underlying operating profit before net rental income of pound6 million and underlying depreciation and amortisation of pound636 million2 Retail underlying EBITDAR divided by underlying retail sales excluding VAT3 Retail underlying earnings before interest tax and Sainsburyrsquos underlying share of post-tax profit from joint ventures4 Retail underlying operating profit divided by underlying retail sales excluding VAT

poundm H1201920

H1201819

Change

6

APPENDIX Interim Results 201920 - November 2019

H1201920

H1201819

Group retail

Return on capital employed 1

Net debt to EBITDAR (times)23

Fixed charge cover (times)2

Underlying tax rate Core retail capex sales5

713126

26515

743326

25715

poundm

1 ROCE Return is defined as a 52 week rolling underlying profit before interest and tax Capital employed is defined as group net assets2 Net debt of pound6778 million includes lease obligations under IFRS 16 and perpetual securities treated as debt divided by Group underlying EBITDAR of pound2171 million calculated for a 52-week period to 21 September 20193 Group underlying EBITDAR divided by rent (both capital and interest) and net finance costs where interest on perpetual securities is treated as an underlying finance costs4 52 weeks to 22nd September 2018 is not available due to the implementation of IFRS 16 Comparatives therefore reflect the 52 weeks to 9th March 20195 Includes retail sales inc vat inc fuel

4

4

7

APPENDIX Interim Results 201920 - November 2019

Plc Board

Kevin OrsquoByrneChief Financial Officer

Mike Coupe Group Chief Executive

Dame Susan Rice Senior Independent Director

Matt BrittinNon-Executive Director

Jo HarlowNon-Executive Director

Brian CassinNon-Executive Director

David KeensNon-Executive Director

Jean Tomlin Non-Executive Director

Martin Scicluna Chairman

8

APPENDIX Interim Results 201920 - November 2019

Plc Board

Mike Coupe Group Chief Executive Officer

Skills and experienceAppointed Group Chief Executive Officer on 9 July 2014 Mike has been a member of the Operating Board since October 2004 Mike has vast retail industry experience in trading strategy marketing digital and online as well as multi-site store experience He joined Sainsburyrsquos from Big Food Group where he was a board director of Big Food Group PLC and Managing Director of Iceland Food Stores He previously worked for both Asda and Tesco PLC where he served in a variety of senior management roles

Date of appointment 1 August 2007Mike has served as an Executive Director since 1 August 2007 and as Chief Executive Officer since 9 July 2014

Committee membershipCorporate Responsibility and Sustainability Committee

Kevin OrsquoByrne Chief Financial Officer

Skills and experienceKevin brings to the Board a wealth of retail and finance experience Kevin was previously Chief Executive Officer of Poundland Group Limited until December 2016 and held executive roles at Kingfisher plc from 2008 to 2015 including Divisional Director UK China and Turkey Chief Executive Officer of BampQ UK amp Ireland and Group Finance Director He was previously Group Finance Director of Dixons Retail plc and European Finance Director of Quaker Oats He was a Non-Executive Director of Land Securities Group PLC from 2008 to September 2017 where he was Chairman of the Audit Committee and Senior Independent Director

Date of appointment 9 January 2017

Other current rolesNon-Executive Director of Greene King plc

Skills and experienceMartin brings a breadth of experience and leadership in both executive and non-executive roles His previous roles include positions as the Chairman of Great Portland Estates plc Senior Independent Director and Chair of the Audit Committee of Worldpay Inc and Non-Executive Director and Chair of the Audit Committee of Lloyds Banking Group plc He was a partner at Deloitte LLP for 26 years serving as Chairman from 1995 to 2007 where his clients included Dixons WH Smith Alliance Unichem and Cadburyrsquos

Other current rolesChairman of RSA Insurance Group plc

Martin Scicluna Chairman

Date of appointment 1 November 2018 Martin joined the Board as Chairman Designate and Non-Executive Director on 1 November 2018 He was appointed as Chairman of the Board on 10 March 2019

Committee membershipChair of the Nomination Committee

Dame Susan Rice Senior Independent Director

Skills and experienceSusan has extensive experience as a Non-Executive Director as well as in retail banking financial services leadership and sustainability Her career in retail bankingis particularly relevant to our ownership ofSainsburyrsquos Bank Previously Susan was a member of the First Ministerrsquos Council of Economic Advisors Managing Director of Lloyds Banking Group Scotland and was previously Chief Executive and then Chairman of Lloyds TSB Scotland plc She has also held a range of other non-executive directorships including at the Bank of England and SSE plc

Committee membershipChair of the Remuneration Committee and a member of the Nomination Committee

Date of appointment 1 June 2013

Other current rolesChair of Scottish Water and Business Stream Chair of the Scottish Fiscal Commission Non-Executive Director of the North American Income Trust C Hoare and Co and Senior Independent Director of the North American Income Trust

9

Other current rolesNon-Executive Director and Chairman of the Audit Committee of Centrica plc

APPENDIX Interim Results 201920 - November 2019

Plc Board

Jean Tomlin Non-Executive Director

Skills and experienceJean has extensive experience and breadth of skills in human resources and corporate responsibility Jean was formerly Director of HR Workforce and Accreditation for The London OrganisingCommittee of the Olympic and Paralympic Games where she set the strategic direction to ensure the mobilisation of the combined 200000-strong workforce including paid staff volunteers and contractors which represented the recruitment and mobilisation of the largest peacetime workforce and set the industry standard for volunteering with the highly acclaimed Games She was previously Group HR Director at Marks and Spencer Group Plc HR Director and founder member of Egg plc and Sales amp Operations Director of Prudential Direct

Date of appointment 1 January 2013

Committee membershipAudit Committee Corporate Responsibility and Sustainability Committee and Nomination Committee

David Keens Non-Executive Director

Skills and experienceDavid has extensive retail experience and knowledge of consumer facing businesses together with his core skills in finance David was formerly Group Finance Director of next plc from 1991 to 2015 and their Group Treasurer from 1986 to 1991 Previous management experience includes nine years in the UK and overseas operations of multinational food manufacturer Nabisco and prior to that seven years in the accountancy profession

Date of appointment 29 April 2015

Committee membershipChair of the Audit Committee and a member of the Nomination Committee

Other current rolesIndependent Board member of Capri Holdings Limited Non-Executive Director of Hakluyt and Chief Executive Officer of Chanzo Limited

Other current rolesNon-Executive Director Senior Independent Director and Chair of the Audit Committee of Auto Trader Group plc

Matt BrittinNon-Executive Director

Skills and experienceMatt has extensive experience of running a high profile fast moving innovative digital business Since 2015 he has been responsible for Googlersquos business and operations in Europe the Middle East and Africa and hersquos been in leadership roles at Google since 2007 Prior to that Matt spent much of his career in media and marketing with particular interests in strategy commercial development and sales performance This included commercial and digital leadership roles in UK media

Date of appointment 27 January 2011

Committee membershipNomination Committee and Remuneration Committee

Other current rolesGooglersquos President ndash Europe Middle East and Africa and Director of The Media Trust

Brian Cassin Non-Executive Director

Skills and experienceBrian brings present day experience of running a FTSE40 group and of big data and analytics ndash topics of key importance to Sainsburyrsquos Brian joined Experian plc as Chief Financial Officer in April 2012 a post he held until his appointment as Chief Executive Officer in July 2014 Prior to this Brian spent his career in investment banking at Greenhill amp Co where he was Managing Director and Partner Brian has also held various roles at Baring Brothers International and at the London Stock Exchange

Date of appointment 1 April 2016

Committee membershipAudit Committee and Nomination Committee

Other current rolesChief Executive Officer of Experian plc

10

APPENDIX Interim Results 201920 - November 2019

Plc Board

Jo Harlow Non-Executive Director

Skills and experienceJo brings a wealth of experience in consumer-facing businesses and in the telecoms and technology industry bothin the UK and internationally Jo spent 12 years in a variety of senior management roles with Nokia and Microsoft Prior to this she spent eight years at PampG and 11 years at Reebok in senior sales and marketing positions in both Europe and the US

Date of appointment 11 September 2017

Committee membershipChair of the Corporate Responsibility and Sustainability Committee and member of the Nomination Committee and Remuneration Committee

Life PresidentLord Sainsbury of Preston Candover KG

Other current rolesNon-Executive Director of InterContinental Hotels plc Non-Executive Director of Halmaplc and Member of the Supervisory Board of Ceconomy AG

11

APPENDIX Interim Results 201920 - November 2019

Operating Board

Mike Coupe Group Chief Executive

Tim FallowfieldCompany Secretary amp Corporate Services Director

Kevin OrsquoByrne Chief Financial Officer

Jim BrownChief Executive Officer of Sainsburyrsquos Bank

Paul Mills-HicksFood Commercial Director

Angie RisleyGroup HR Director

Phil JordanGroup Chief InformationOfficer

Simon RobertsRetail and Operations Director

Clo MoriartyGroup Chief Digital Officer

12

APPENDIX Interim Results 201920 - November 2019

Operating Board

Mike Coupe Group Chief ExecutiveSee Appendix page 9

Kevin OrsquoByrneChief Financial OfficerSee Appendix page 9

Tim FallowfieldCompany Secretary amp Corporate Services Director

Date of appointment September 2004

Skills and experienceTim joined Sainsburyrsquos in 2001 as Company Secretary and joined the Operating Board in September 2004 In addition to his role as Company Secretary Tim is responsible for the Corporate Services Division comprising Legal Services Data Governance Safety Shareholder Services Insurance and Central Security He chairs the Group Safety Committee and the Data Governance Committee Tim joined Sainsburyrsquos from Exelplc the global logistics company now part of DHL where he was Company Secretary and General Counsel He began his career at the international law firm Clifford Chance and is a qualified solicitor Tim is Chairman of the Disability Confident Business Leaders Group which works with Government in shaping the disability employment agenda and in raising awareness of the benefits of employing disabled people

Jim BrownCEO of Sainsburyrsquos Bank

Skills and experienceJim joined Sainsburyrsquos Bank as CEO in June 2019 and is also a member of the Sainsburyrsquos Group Operating Board He has held a number of senior international Financial Services roles - most recently for RBS in the UK as CEO of Williams and Glyn and prior to that CEO of Ulster Bank in Northern Ireland and the Republic of Ireland Before moving to Ireland he was based in Hong Kong and was CEO Retail and Commercial Banking Asia and the Middle East for RBS and ABN AMRO He has also been a member of the RBS Group Management Committee ABN AMRO Executive Group ABN AMRO Global Consumer Leadership Team and the RBSBank of China Joint Steering Committee Earlier in his career he held a number of senior executive roles for Citibank in Asia and Australia and New Zealand Jim has also held various Board positions including at Ulster Bank Saudi Hollandi Bank The Royal Bank of Scotland (China) Co Ltd and RBS (Pakistan) Ltd He is also a past President of the Institute of Banking in Ireland He is currently a Certified Bank Director

Date of appointment August 2019

Paul Mills-HicksFood Commercial Director

Skills and experiencePaul joined the Operating Board in May 2014 as Food Commercial Director having spent over ten years at Sainsburyrsquos He was closely involved in the formation and execution of the lsquoMaking Sainsburyrsquos Great Againrsquo strategy Following this he held a variety of roles in commercial strategy and finance most recently as Business Unit Director for Grocery Prior to Sainsburyrsquos Paul was European Controller at Marks and Spencer Group PLC and a Director at UBS Warburg

Date of appointment May 2014

13

APPENDIX Interim Results 201920 - November 2019

Operating Board

Angie RisleyGroup HR Director

Skills and experienceAngie was appointed Group HR Director and a member of the Operating Board in January 2013 with responsibility for human resources Angie is also a Director of Sainsburyrsquos Bank plc Angie was most recently Non-Executive Director and Chairman of the Remuneration Committee of Serco plc and prior to this was Group HR Director of Lloyds Banking Group and an Executive Director of Whitbread PLC with responsibility for HR and Corporate Social Responsibility Angie is currently Non-Executive Director and Chair of the Remuneration Committee at Smith amp Nephew plc

Date of appointment January 2013

Phil JordanGroup Chief Information Officer

Skills and experiencePhil joined the Board in January 2018 and has brought a fresh globalperspective on technology to the Operating Board in addition to a wealth of experience in digital data and business transformation Prior to joining Sainsburyrsquos Phil had a long and successful track record in telecommunications Most recently he was Global Chief Information Officer at Telefonica overseeing Digital Transformation and Information Technology and prior to that was Chief Information Officer for Vodafone UKIreland Phil has worked as a Non-Executive Advisor on Technology in the Investment amp Retail Banking sector and is currently a Non-Executive Director of TalkTalk Telecom Group PLC and chairs its Cyber-Security Committee

Date of appointment January 2018

Simon RobertsRetail and Operations Director

Skills and experienceSimon joined Sainsburyrsquos and the Operating Board in July 2017 as Central Retail amp Operations Director responsible for Stores Central operation and Logistics In his previous role he was Executive Vice President of Walgreens Boots Alliance and President of Boots with responsibility for commercial and retail operations across the UK and Ireland Prior to Boots Simon was at Marks and Spencer Group PLC where he held operational and customer leadership roles across stores divisions and central operations Simon is also the Non-Executive Chairman at the Institute ofCustomer Service

Date of appointment July 2017

Clodagh MoriartyGroup Chief Digital Officer

Skills and experienceClodagh was appointed Group Chief Digital Officer in June 2018 Clodagh leads the delivery of a consistent and first-rate digital experience for customers across Sainsburyrsquos Argos and Sainsburyrsquos BankClodagh joined Sainsburyrsquos in 2010 from Bain amp Co management consultants where she had gained experience working on a broad range of projects across multiple sectors and countries Following two years as Head of Strategy at Sainsburyrsquosshe moved into Food Commercial as Category Manager for Meal Solutions and then became Head of Online Trading spanning Food General Merchandise and Clothing before being promoted to Director of Online in 2016 In this role Clodagh was instrumental in driving innovation within Groceries Online and launching new initiatives including SmartShop and Chop Chop

Date of appointment June 2018

14

APPENDIX Interim Results 201920 - November 2019

Supplementary financial details

3 Financial calendarQ3 trading statement(15 weeks to 4 January 2020)

Preliminary results(52 weeks to 7 March 2020)

8 January 2020

30 April 2020

1 Weighted average number of shares

The interim dividend datesOrdinary shares

Ex-dividend 14 November 2019Record 15 November 2019Payment 20 December 2019

H1 201920 22074m (24613m diluted)

H1 201819 21959m (24646m diluted) InterimFinalTotal

2 Dividend

201920

33p 31p79p

110p

201819

15

APPENDIX Interim Results 201920 - November 2019

Contacts

24

James CollinsHead of Investor RelationsTel + 44 (0) 20 7695 7112JamesCollinssainsburyscouk

Susie LynskeyInvestor Relations ManagerTel + 44 (0) 20 7695 0889SusieLynskeysainsburyscouk

Glyn DaviesInvestor Relations AssistantTel + 44 (0) 20 7695 0259GlynDaviessainsburyscouk

wwwj-sainsburycoukJ Sainsbury plc 33 Holborn London EC1N 2HT

Irene GalvanInvestor Relations AnalystTel + 44 (0) 20 7695 2762IreneGalvansainsburyscouk

  • Slide Number 1
  • Slide Number 2
  • Financial overview
  • Group performance overview
  • Retail sales
  • Sales performance versus market
  • Financial services
  • Financial services
  • Items excluded from underlying results
  • Retail capital expenditure
  • Pensions
  • Retail free cash flow
  • Balance sheet targets
  • Summary and Outlook
  • Slide Number 15
  • Key industry challenges
  • We will help our customers live well for less
  • Our strategy
  • Slide Number 19
  • Value brand investment
  • Lower prices on key volume lines
  • We continue to be less dependent on promotions
  • Improved grocery value
  • Slide Number 24
  • Category tier performance
  • Premium private label
  • Distinctive brands
  • Beauty Rollout
  • Our values make us different
  • Argos category and range focus
  • Clothing
  • Slide Number 32
  • Channels Supermarkets
  • Store investments driving customer satisfaction
  • Channels Convenience
  • Channels Groceries Online
  • Channels Argos
  • Slide Number 38
  • Product Quality Framework helps us fund investment
  • PQF cereals case study
  • BAU savings to offset cost inflation
  • Strategic cost transformation 5 year plan
  • Slide Number 43
  • Financial Services Priorities
  • Financial Services reshaping the portfolio
  • Financial Services key targets
  • Nectar
  • Slide Number 48
  • Digital
  • We will help our customers live well for less
  • Slide Number 51
  • Slide Number 52
  • Guidance for 201920
  • Retail sales
  • Sainsburyrsquos sales area and store numbers
  • Sainsburyrsquos store estate
  • Sainsburyrsquos investment programme
  • Retail margin
  • Group retail
  • Plc Board
  • Plc Board
  • Plc Board
  • Plc Board
  • Operating Board
  • Operating Board
  • Operating Board
  • Supplementary financial details
  • Contacts
Column1 201819
Grocery 19
GM 7
Clothing 1
To resize chart data range drag lower right corner of range
Grocery
GM
Clothing
Page 38: Interim Results 17/18 - Sainsbury's/media/Files/S... · 3 Interim Results 2019/20 - November 2019. Financial overview • First period reporting on an inc. IFRS 16 basis - Material

38 Interim Results 201920 - November 2019

Drive efficiency

to invest in the customer

offer

4

39 Interim Results 201920 - November 2019

Drive efficiency

to invest in the customer

offer

4

Product Quality Framework helps us fund investment

PQF activity to date covers

49of food volume

Improved Value Indexmore competitive

More distinctive range more reason to shop at Sainsburyrsquos

Reduced SKU countoperational efficiencies

Cash gross profit +35

Increased salesvolume intensityoperational efficiencies

40 Interim Results 201920 - November 2019

Drive efficiency

to invest in the customer

offer

4

PQF cereals case study

Improved Value Index gt100bpsmore competitive

More distinctive rangemore reason to shop at Sainsburyrsquos

Reduced SKU count -20operational efficiencies

Higher cash gross profit +2 YOY

Volumes +8 operational efficiencies

41 Interim Results 201920 - November 2019

Drive efficiency

to invest in the customer

offer

4

BAU savings to offset cost inflation

Manages inflationary pressures

BAU savingsH1 201920

Procurement GNFR

Retail Technology Efficiencies

Retail HRRetail

management structures

Shrink Reduction

42 Interim Results 201920 - November 2019

Drive efficiency

to invest in the customer

offer

4

Strategic cost transformation 5 year plan

Converge Tackle fixed cost

End to end reviews

Retail Operations Marketing and Commercial Operations

Other central support

Logistics and Supply Chain

Project A

Project C

Project D

Shared Services BPO

Property strategy

Project BGNFR procurement

Capital prioritisation

Technology Digital and Corporate Services

pound250-pound350m

pound150-pound250m

pound400-pound600mExecution underway In planning Opportunities identified

pound5bn addressable cost base

43 Interim Results 201920 - November 2019

Grow connected

services

5

44 Interim Results 201920 - November 2019

Grow connected

services

5

Financial Services Priorities

To be the provider of financial services for loyal Sainsburyrsquos and Argos customers

An agile capital and cost efficient provider of simple mobile-led financial services

Vision

Objective

Priorities Reshape Simplify Strengthen

45 Interim Results 201920 - November 2019

Grow connected

services

5

Current Customer Base

Customer Credit Risk Balance Sheet Earnings

Argos Storecards 22m Prime Near Prime

Credit Cards 09m Prime

Personal Loans 05m Prime

Mortgages 9K Exit

Total Lending

Deposits 03m

Insurances 05m Very Low Risk

Travel Money 266 Sites

ATMs 1890

Financial Services reshaping the portfolio

46 Interim Results 201920 - November 2019

Grow connected

services

5

Increase connectivity and value for Group

Stop mortgage acquisition review back book options

No capital input from the Group from now1

Costincome c503 within 5 years

Double UPBT double digit ROCE within 5 years

Upstream cash within 5 years2

Financial Services key targets

Transform the cost base

Improve returns

Financial services cash generative

Reduce risk profile to Group

Stop putting cash in to Financial Services

2

4

6

3

1

5

Focus on Sainsburyrsquos customer base

1 Subject to regulatory changes requirements2 Subject to regulatory approval3 On a Group contribution basis

47 Interim Results 201920 - November 2019

Grow connected

services

5

Nectar

bull Biggest loyalty programme in the UK

bull Over 18 million collectors

bull Most recognised loyalty brand in the UK

bull Launch of Nectar digital- 21 million app users- Increase in overall Nectar participation- Increased levels of personalisation- 138000 new Nectar customers- 1 app on launch weekend

bull Coalition strengthened with addition of Esso in June 2019

48 Interim Results 201920 - November 2019

Provide a seamless customer

experience

6

49 Interim Results 201920 - November 2019

Provide a seamless customer

experience

6

Digital

bull Groceries Online sales penetration of 8- App accounts for over 20 of orders

bull 21 million digital Nectar app users

bull 14 million Argos Financial Services app downloads

bull Smartshop rollout in over 350 stores

Groceries online

Chop Chop

SmartShop

Universaldiscovery

Seamlessfinancialservices

Singlebasket

50 Interim Results 201920 - November 2019

We will help our customers live well for less

Confident in the core Integrated customer offer

One multi brand multi channel business

Strong cash generation supporting investment dividend and allowing deleverage

Financial flexibility and resilience

Sustainable cost reduction covering cost inflation and funding investment in our competitive offer

QampA

APPENDIX Interim Results 201920 - November 2019

Appendices

APPENDIX Interim Results 201920 - November 2019

Guidance for 201920

1

Spacebull Expect to open 2 new Sainsburyrsquos supermarkets and up to 15 convenience storesbull Expect to open around 25 Argos stores in Sainsburyrsquos (of which 11 are

relocations) resulting in around 305 Argos stores in supermarketsbull Expect to close 2 supermarkets around 25 convenience stores and around 20

Argos stores in FY201920 as part of announced property closure programme of 10-15 supermarkets 30-40 convenience stores and 60-70 Argos stores

Financial Servicesbull Financial services underlying operating profit expected to be cpound45m including a

cpound10m benefit as a result of a change in transfer pricing between Argos and Argos Financial Services

bull Financial Services non-underlying costs are expected to be around pound30mbull No further capital injections into the Bank are expected following pound35m in H1 201920

Depreciation and amortisationbull Expect underlying retail depreciation and amortisation of around pound12bn

including cpound500m right of use asset depreciation

CostsOperating cost inflationbull Cost inflation between 2 and 3Cost savingsbull Continue to deliver cost savings to at least offset the impact of cost inflation

Finance costsbull Net finance costs of around pound405m including pound320m lease interest in

201920 following the introduction of IFRS 16

One-off itemsbull In 201920 cash outflows as a result of items excluded from

underlying results should not exceed pound100mbull Property strategy programme one-off costs expected to be

pound230m-pound270m of which cash costs are pound30-40m

Dividendbull Sainsburyrsquos plans to change the full year dividend policy to 19x cover by

underlying earnings (versus 20x previously) to offset the dilutive (non cash) impact of IFRS 16 on underlying earnings

Capital expenditurebull Retail capital expenditure to be around pound550mbull Retail capital expenditure is expected to be around pound550m-pound600m per

annum over the medium term

Net debtbull Net debt before fair value movements on derivatives to reduce by at

least pound300m

Tax ratebull Underlying tax rate to be between 25 and 26

APPENDIX Interim Results 201920 - November 2019

Retail sales

1 Sales including VAT excluding fuel

LFL sales growth1

(10)

Sales from net new space1

04

Total sales growth1

(06)

Supermarkets2

(07)

Convenience20

Groceries Online

70

Channels

(01)(25)

(12)

2 Supermarket sales include Argos SiS sales FY 1819 16

pound139bn

pound103bnGrocery

pound30bnGeneralMerchandise

pound488mClothing

2

Chart1

201819
194
66
1

Sheet1

APPENDIX Interim Results 201920 - November 2019

Sainsburyrsquos sales area and store numbersAs at 21 September 2019

Opening figures 201920New storesClosuresReplacement storesExtensionsRefurbishments downsizesClosing figures H1 201920

Area(lsquo000 sq ft) Number

21210 -

(20)--

(17)21173

608 -(1)---

607

Supermarkets Convenience

Opening figures 201920New storesClosuresReplacement storesExtensionsRefurbishments downsizesClosing figures H1 201920

Area(lsquo000 sq ft) Number

1934 12

(19)2 --

1929

820 5

(2)1 --

824

Area(lsquo000 sq ft) Number

Total

Opening figures 201920New storesClosuresReplacement storesExtensionsRefurbishments downsizesClosing figures H1 201920

23144 12

(39)2 -

(17)23102

1428 5

(3)1 --

1431

3

APPENDIX Interim Results 201920 - November 2019

Sainsburyrsquos store estateAs at 21 September 2019

Sq ftsales area

82446

870

40001 to60000

20001 to40000

10000 to20000

Under10000 Total

Over60000

0122122

0197197

0175175

06767

824607

1431

Argos storesArgos in SainsburyrsquosArgos in HomebaseOtherArgos total store numbers

Habitat1

Collection points

594281

8-

883

16317

As at21 Sept 2019

Disposalsclosures

Newstores

As at9 March 2019

17--8

-1

(7)-

(2)-

(9)

-(36)

588288

6-

88216

282

ConvenienceSupermarketsTotal stores

Number of stores

Sq ftsales area

1929350

2279

40001 to60000

20001 to40000

10000 to20000

Under10000 Total

Over60000

-18441844

-58185818

-85018501

-46604660

19292117323102

ConvenienceSupermarketsTotal stores

Space by store size (lsquo000 sq ft)

Argos and Habitat store numbers

1 5 Habitat stores 11 Habitat stores in Sainsburys

4

APPENDIX Interim Results 201920 - November 2019

ClosureBitterne West

Sainsburyrsquos investment programme201920

Q1

Supermarkets ConvenienceNew storesMilton Keynes Brooklands District CentBromley High StLeeds Wike Ridge LaneSalford Harbour CityCanterbury High St

ReplacementMayfair Stratton St

ClosuresMayfairWarren St

Q1Q1Q1Q2Q2

Q2

Q1Q2

5

APPENDIX Interim Results 201920 - November 2019

Retail margin

Retail sales (inc VAT inc fuel)(exc VAT inc fuel)

Retail underlying EBITDAR1

Retail underlying EBITDAR margin 2

at constant fuel pricesRetail underlying operating profit3

Retail underlying operating margin 4

at constant fuel prices

1656714808

10677272

4373030

1661214856

11147575

4873333

030342

30 bps28 bps10333 bps32 bps

1 Retail underlying operating profit before net rental income of pound6 million and underlying depreciation and amortisation of pound636 million2 Retail underlying EBITDAR divided by underlying retail sales excluding VAT3 Retail underlying earnings before interest tax and Sainsburyrsquos underlying share of post-tax profit from joint ventures4 Retail underlying operating profit divided by underlying retail sales excluding VAT

poundm H1201920

H1201819

Change

6

APPENDIX Interim Results 201920 - November 2019

H1201920

H1201819

Group retail

Return on capital employed 1

Net debt to EBITDAR (times)23

Fixed charge cover (times)2

Underlying tax rate Core retail capex sales5

713126

26515

743326

25715

poundm

1 ROCE Return is defined as a 52 week rolling underlying profit before interest and tax Capital employed is defined as group net assets2 Net debt of pound6778 million includes lease obligations under IFRS 16 and perpetual securities treated as debt divided by Group underlying EBITDAR of pound2171 million calculated for a 52-week period to 21 September 20193 Group underlying EBITDAR divided by rent (both capital and interest) and net finance costs where interest on perpetual securities is treated as an underlying finance costs4 52 weeks to 22nd September 2018 is not available due to the implementation of IFRS 16 Comparatives therefore reflect the 52 weeks to 9th March 20195 Includes retail sales inc vat inc fuel

4

4

7

APPENDIX Interim Results 201920 - November 2019

Plc Board

Kevin OrsquoByrneChief Financial Officer

Mike Coupe Group Chief Executive

Dame Susan Rice Senior Independent Director

Matt BrittinNon-Executive Director

Jo HarlowNon-Executive Director

Brian CassinNon-Executive Director

David KeensNon-Executive Director

Jean Tomlin Non-Executive Director

Martin Scicluna Chairman

8

APPENDIX Interim Results 201920 - November 2019

Plc Board

Mike Coupe Group Chief Executive Officer

Skills and experienceAppointed Group Chief Executive Officer on 9 July 2014 Mike has been a member of the Operating Board since October 2004 Mike has vast retail industry experience in trading strategy marketing digital and online as well as multi-site store experience He joined Sainsburyrsquos from Big Food Group where he was a board director of Big Food Group PLC and Managing Director of Iceland Food Stores He previously worked for both Asda and Tesco PLC where he served in a variety of senior management roles

Date of appointment 1 August 2007Mike has served as an Executive Director since 1 August 2007 and as Chief Executive Officer since 9 July 2014

Committee membershipCorporate Responsibility and Sustainability Committee

Kevin OrsquoByrne Chief Financial Officer

Skills and experienceKevin brings to the Board a wealth of retail and finance experience Kevin was previously Chief Executive Officer of Poundland Group Limited until December 2016 and held executive roles at Kingfisher plc from 2008 to 2015 including Divisional Director UK China and Turkey Chief Executive Officer of BampQ UK amp Ireland and Group Finance Director He was previously Group Finance Director of Dixons Retail plc and European Finance Director of Quaker Oats He was a Non-Executive Director of Land Securities Group PLC from 2008 to September 2017 where he was Chairman of the Audit Committee and Senior Independent Director

Date of appointment 9 January 2017

Other current rolesNon-Executive Director of Greene King plc

Skills and experienceMartin brings a breadth of experience and leadership in both executive and non-executive roles His previous roles include positions as the Chairman of Great Portland Estates plc Senior Independent Director and Chair of the Audit Committee of Worldpay Inc and Non-Executive Director and Chair of the Audit Committee of Lloyds Banking Group plc He was a partner at Deloitte LLP for 26 years serving as Chairman from 1995 to 2007 where his clients included Dixons WH Smith Alliance Unichem and Cadburyrsquos

Other current rolesChairman of RSA Insurance Group plc

Martin Scicluna Chairman

Date of appointment 1 November 2018 Martin joined the Board as Chairman Designate and Non-Executive Director on 1 November 2018 He was appointed as Chairman of the Board on 10 March 2019

Committee membershipChair of the Nomination Committee

Dame Susan Rice Senior Independent Director

Skills and experienceSusan has extensive experience as a Non-Executive Director as well as in retail banking financial services leadership and sustainability Her career in retail bankingis particularly relevant to our ownership ofSainsburyrsquos Bank Previously Susan was a member of the First Ministerrsquos Council of Economic Advisors Managing Director of Lloyds Banking Group Scotland and was previously Chief Executive and then Chairman of Lloyds TSB Scotland plc She has also held a range of other non-executive directorships including at the Bank of England and SSE plc

Committee membershipChair of the Remuneration Committee and a member of the Nomination Committee

Date of appointment 1 June 2013

Other current rolesChair of Scottish Water and Business Stream Chair of the Scottish Fiscal Commission Non-Executive Director of the North American Income Trust C Hoare and Co and Senior Independent Director of the North American Income Trust

9

Other current rolesNon-Executive Director and Chairman of the Audit Committee of Centrica plc

APPENDIX Interim Results 201920 - November 2019

Plc Board

Jean Tomlin Non-Executive Director

Skills and experienceJean has extensive experience and breadth of skills in human resources and corporate responsibility Jean was formerly Director of HR Workforce and Accreditation for The London OrganisingCommittee of the Olympic and Paralympic Games where she set the strategic direction to ensure the mobilisation of the combined 200000-strong workforce including paid staff volunteers and contractors which represented the recruitment and mobilisation of the largest peacetime workforce and set the industry standard for volunteering with the highly acclaimed Games She was previously Group HR Director at Marks and Spencer Group Plc HR Director and founder member of Egg plc and Sales amp Operations Director of Prudential Direct

Date of appointment 1 January 2013

Committee membershipAudit Committee Corporate Responsibility and Sustainability Committee and Nomination Committee

David Keens Non-Executive Director

Skills and experienceDavid has extensive retail experience and knowledge of consumer facing businesses together with his core skills in finance David was formerly Group Finance Director of next plc from 1991 to 2015 and their Group Treasurer from 1986 to 1991 Previous management experience includes nine years in the UK and overseas operations of multinational food manufacturer Nabisco and prior to that seven years in the accountancy profession

Date of appointment 29 April 2015

Committee membershipChair of the Audit Committee and a member of the Nomination Committee

Other current rolesIndependent Board member of Capri Holdings Limited Non-Executive Director of Hakluyt and Chief Executive Officer of Chanzo Limited

Other current rolesNon-Executive Director Senior Independent Director and Chair of the Audit Committee of Auto Trader Group plc

Matt BrittinNon-Executive Director

Skills and experienceMatt has extensive experience of running a high profile fast moving innovative digital business Since 2015 he has been responsible for Googlersquos business and operations in Europe the Middle East and Africa and hersquos been in leadership roles at Google since 2007 Prior to that Matt spent much of his career in media and marketing with particular interests in strategy commercial development and sales performance This included commercial and digital leadership roles in UK media

Date of appointment 27 January 2011

Committee membershipNomination Committee and Remuneration Committee

Other current rolesGooglersquos President ndash Europe Middle East and Africa and Director of The Media Trust

Brian Cassin Non-Executive Director

Skills and experienceBrian brings present day experience of running a FTSE40 group and of big data and analytics ndash topics of key importance to Sainsburyrsquos Brian joined Experian plc as Chief Financial Officer in April 2012 a post he held until his appointment as Chief Executive Officer in July 2014 Prior to this Brian spent his career in investment banking at Greenhill amp Co where he was Managing Director and Partner Brian has also held various roles at Baring Brothers International and at the London Stock Exchange

Date of appointment 1 April 2016

Committee membershipAudit Committee and Nomination Committee

Other current rolesChief Executive Officer of Experian plc

10

APPENDIX Interim Results 201920 - November 2019

Plc Board

Jo Harlow Non-Executive Director

Skills and experienceJo brings a wealth of experience in consumer-facing businesses and in the telecoms and technology industry bothin the UK and internationally Jo spent 12 years in a variety of senior management roles with Nokia and Microsoft Prior to this she spent eight years at PampG and 11 years at Reebok in senior sales and marketing positions in both Europe and the US

Date of appointment 11 September 2017

Committee membershipChair of the Corporate Responsibility and Sustainability Committee and member of the Nomination Committee and Remuneration Committee

Life PresidentLord Sainsbury of Preston Candover KG

Other current rolesNon-Executive Director of InterContinental Hotels plc Non-Executive Director of Halmaplc and Member of the Supervisory Board of Ceconomy AG

11

APPENDIX Interim Results 201920 - November 2019

Operating Board

Mike Coupe Group Chief Executive

Tim FallowfieldCompany Secretary amp Corporate Services Director

Kevin OrsquoByrne Chief Financial Officer

Jim BrownChief Executive Officer of Sainsburyrsquos Bank

Paul Mills-HicksFood Commercial Director

Angie RisleyGroup HR Director

Phil JordanGroup Chief InformationOfficer

Simon RobertsRetail and Operations Director

Clo MoriartyGroup Chief Digital Officer

12

APPENDIX Interim Results 201920 - November 2019

Operating Board

Mike Coupe Group Chief ExecutiveSee Appendix page 9

Kevin OrsquoByrneChief Financial OfficerSee Appendix page 9

Tim FallowfieldCompany Secretary amp Corporate Services Director

Date of appointment September 2004

Skills and experienceTim joined Sainsburyrsquos in 2001 as Company Secretary and joined the Operating Board in September 2004 In addition to his role as Company Secretary Tim is responsible for the Corporate Services Division comprising Legal Services Data Governance Safety Shareholder Services Insurance and Central Security He chairs the Group Safety Committee and the Data Governance Committee Tim joined Sainsburyrsquos from Exelplc the global logistics company now part of DHL where he was Company Secretary and General Counsel He began his career at the international law firm Clifford Chance and is a qualified solicitor Tim is Chairman of the Disability Confident Business Leaders Group which works with Government in shaping the disability employment agenda and in raising awareness of the benefits of employing disabled people

Jim BrownCEO of Sainsburyrsquos Bank

Skills and experienceJim joined Sainsburyrsquos Bank as CEO in June 2019 and is also a member of the Sainsburyrsquos Group Operating Board He has held a number of senior international Financial Services roles - most recently for RBS in the UK as CEO of Williams and Glyn and prior to that CEO of Ulster Bank in Northern Ireland and the Republic of Ireland Before moving to Ireland he was based in Hong Kong and was CEO Retail and Commercial Banking Asia and the Middle East for RBS and ABN AMRO He has also been a member of the RBS Group Management Committee ABN AMRO Executive Group ABN AMRO Global Consumer Leadership Team and the RBSBank of China Joint Steering Committee Earlier in his career he held a number of senior executive roles for Citibank in Asia and Australia and New Zealand Jim has also held various Board positions including at Ulster Bank Saudi Hollandi Bank The Royal Bank of Scotland (China) Co Ltd and RBS (Pakistan) Ltd He is also a past President of the Institute of Banking in Ireland He is currently a Certified Bank Director

Date of appointment August 2019

Paul Mills-HicksFood Commercial Director

Skills and experiencePaul joined the Operating Board in May 2014 as Food Commercial Director having spent over ten years at Sainsburyrsquos He was closely involved in the formation and execution of the lsquoMaking Sainsburyrsquos Great Againrsquo strategy Following this he held a variety of roles in commercial strategy and finance most recently as Business Unit Director for Grocery Prior to Sainsburyrsquos Paul was European Controller at Marks and Spencer Group PLC and a Director at UBS Warburg

Date of appointment May 2014

13

APPENDIX Interim Results 201920 - November 2019

Operating Board

Angie RisleyGroup HR Director

Skills and experienceAngie was appointed Group HR Director and a member of the Operating Board in January 2013 with responsibility for human resources Angie is also a Director of Sainsburyrsquos Bank plc Angie was most recently Non-Executive Director and Chairman of the Remuneration Committee of Serco plc and prior to this was Group HR Director of Lloyds Banking Group and an Executive Director of Whitbread PLC with responsibility for HR and Corporate Social Responsibility Angie is currently Non-Executive Director and Chair of the Remuneration Committee at Smith amp Nephew plc

Date of appointment January 2013

Phil JordanGroup Chief Information Officer

Skills and experiencePhil joined the Board in January 2018 and has brought a fresh globalperspective on technology to the Operating Board in addition to a wealth of experience in digital data and business transformation Prior to joining Sainsburyrsquos Phil had a long and successful track record in telecommunications Most recently he was Global Chief Information Officer at Telefonica overseeing Digital Transformation and Information Technology and prior to that was Chief Information Officer for Vodafone UKIreland Phil has worked as a Non-Executive Advisor on Technology in the Investment amp Retail Banking sector and is currently a Non-Executive Director of TalkTalk Telecom Group PLC and chairs its Cyber-Security Committee

Date of appointment January 2018

Simon RobertsRetail and Operations Director

Skills and experienceSimon joined Sainsburyrsquos and the Operating Board in July 2017 as Central Retail amp Operations Director responsible for Stores Central operation and Logistics In his previous role he was Executive Vice President of Walgreens Boots Alliance and President of Boots with responsibility for commercial and retail operations across the UK and Ireland Prior to Boots Simon was at Marks and Spencer Group PLC where he held operational and customer leadership roles across stores divisions and central operations Simon is also the Non-Executive Chairman at the Institute ofCustomer Service

Date of appointment July 2017

Clodagh MoriartyGroup Chief Digital Officer

Skills and experienceClodagh was appointed Group Chief Digital Officer in June 2018 Clodagh leads the delivery of a consistent and first-rate digital experience for customers across Sainsburyrsquos Argos and Sainsburyrsquos BankClodagh joined Sainsburyrsquos in 2010 from Bain amp Co management consultants where she had gained experience working on a broad range of projects across multiple sectors and countries Following two years as Head of Strategy at Sainsburyrsquosshe moved into Food Commercial as Category Manager for Meal Solutions and then became Head of Online Trading spanning Food General Merchandise and Clothing before being promoted to Director of Online in 2016 In this role Clodagh was instrumental in driving innovation within Groceries Online and launching new initiatives including SmartShop and Chop Chop

Date of appointment June 2018

14

APPENDIX Interim Results 201920 - November 2019

Supplementary financial details

3 Financial calendarQ3 trading statement(15 weeks to 4 January 2020)

Preliminary results(52 weeks to 7 March 2020)

8 January 2020

30 April 2020

1 Weighted average number of shares

The interim dividend datesOrdinary shares

Ex-dividend 14 November 2019Record 15 November 2019Payment 20 December 2019

H1 201920 22074m (24613m diluted)

H1 201819 21959m (24646m diluted) InterimFinalTotal

2 Dividend

201920

33p 31p79p

110p

201819

15

APPENDIX Interim Results 201920 - November 2019

Contacts

24

James CollinsHead of Investor RelationsTel + 44 (0) 20 7695 7112JamesCollinssainsburyscouk

Susie LynskeyInvestor Relations ManagerTel + 44 (0) 20 7695 0889SusieLynskeysainsburyscouk

Glyn DaviesInvestor Relations AssistantTel + 44 (0) 20 7695 0259GlynDaviessainsburyscouk

wwwj-sainsburycoukJ Sainsbury plc 33 Holborn London EC1N 2HT

Irene GalvanInvestor Relations AnalystTel + 44 (0) 20 7695 2762IreneGalvansainsburyscouk

  • Slide Number 1
  • Slide Number 2
  • Financial overview
  • Group performance overview
  • Retail sales
  • Sales performance versus market
  • Financial services
  • Financial services
  • Items excluded from underlying results
  • Retail capital expenditure
  • Pensions
  • Retail free cash flow
  • Balance sheet targets
  • Summary and Outlook
  • Slide Number 15
  • Key industry challenges
  • We will help our customers live well for less
  • Our strategy
  • Slide Number 19
  • Value brand investment
  • Lower prices on key volume lines
  • We continue to be less dependent on promotions
  • Improved grocery value
  • Slide Number 24
  • Category tier performance
  • Premium private label
  • Distinctive brands
  • Beauty Rollout
  • Our values make us different
  • Argos category and range focus
  • Clothing
  • Slide Number 32
  • Channels Supermarkets
  • Store investments driving customer satisfaction
  • Channels Convenience
  • Channels Groceries Online
  • Channels Argos
  • Slide Number 38
  • Product Quality Framework helps us fund investment
  • PQF cereals case study
  • BAU savings to offset cost inflation
  • Strategic cost transformation 5 year plan
  • Slide Number 43
  • Financial Services Priorities
  • Financial Services reshaping the portfolio
  • Financial Services key targets
  • Nectar
  • Slide Number 48
  • Digital
  • We will help our customers live well for less
  • Slide Number 51
  • Slide Number 52
  • Guidance for 201920
  • Retail sales
  • Sainsburyrsquos sales area and store numbers
  • Sainsburyrsquos store estate
  • Sainsburyrsquos investment programme
  • Retail margin
  • Group retail
  • Plc Board
  • Plc Board
  • Plc Board
  • Plc Board
  • Operating Board
  • Operating Board
  • Operating Board
  • Supplementary financial details
  • Contacts
Column1 201819
Grocery 19
GM 7
Clothing 1
To resize chart data range drag lower right corner of range
Grocery
GM
Clothing
Page 39: Interim Results 17/18 - Sainsbury's/media/Files/S... · 3 Interim Results 2019/20 - November 2019. Financial overview • First period reporting on an inc. IFRS 16 basis - Material

39 Interim Results 201920 - November 2019

Drive efficiency

to invest in the customer

offer

4

Product Quality Framework helps us fund investment

PQF activity to date covers

49of food volume

Improved Value Indexmore competitive

More distinctive range more reason to shop at Sainsburyrsquos

Reduced SKU countoperational efficiencies

Cash gross profit +35

Increased salesvolume intensityoperational efficiencies

40 Interim Results 201920 - November 2019

Drive efficiency

to invest in the customer

offer

4

PQF cereals case study

Improved Value Index gt100bpsmore competitive

More distinctive rangemore reason to shop at Sainsburyrsquos

Reduced SKU count -20operational efficiencies

Higher cash gross profit +2 YOY

Volumes +8 operational efficiencies

41 Interim Results 201920 - November 2019

Drive efficiency

to invest in the customer

offer

4

BAU savings to offset cost inflation

Manages inflationary pressures

BAU savingsH1 201920

Procurement GNFR

Retail Technology Efficiencies

Retail HRRetail

management structures

Shrink Reduction

42 Interim Results 201920 - November 2019

Drive efficiency

to invest in the customer

offer

4

Strategic cost transformation 5 year plan

Converge Tackle fixed cost

End to end reviews

Retail Operations Marketing and Commercial Operations

Other central support

Logistics and Supply Chain

Project A

Project C

Project D

Shared Services BPO

Property strategy

Project BGNFR procurement

Capital prioritisation

Technology Digital and Corporate Services

pound250-pound350m

pound150-pound250m

pound400-pound600mExecution underway In planning Opportunities identified

pound5bn addressable cost base

43 Interim Results 201920 - November 2019

Grow connected

services

5

44 Interim Results 201920 - November 2019

Grow connected

services

5

Financial Services Priorities

To be the provider of financial services for loyal Sainsburyrsquos and Argos customers

An agile capital and cost efficient provider of simple mobile-led financial services

Vision

Objective

Priorities Reshape Simplify Strengthen

45 Interim Results 201920 - November 2019

Grow connected

services

5

Current Customer Base

Customer Credit Risk Balance Sheet Earnings

Argos Storecards 22m Prime Near Prime

Credit Cards 09m Prime

Personal Loans 05m Prime

Mortgages 9K Exit

Total Lending

Deposits 03m

Insurances 05m Very Low Risk

Travel Money 266 Sites

ATMs 1890

Financial Services reshaping the portfolio

46 Interim Results 201920 - November 2019

Grow connected

services

5

Increase connectivity and value for Group

Stop mortgage acquisition review back book options

No capital input from the Group from now1

Costincome c503 within 5 years

Double UPBT double digit ROCE within 5 years

Upstream cash within 5 years2

Financial Services key targets

Transform the cost base

Improve returns

Financial services cash generative

Reduce risk profile to Group

Stop putting cash in to Financial Services

2

4

6

3

1

5

Focus on Sainsburyrsquos customer base

1 Subject to regulatory changes requirements2 Subject to regulatory approval3 On a Group contribution basis

47 Interim Results 201920 - November 2019

Grow connected

services

5

Nectar

bull Biggest loyalty programme in the UK

bull Over 18 million collectors

bull Most recognised loyalty brand in the UK

bull Launch of Nectar digital- 21 million app users- Increase in overall Nectar participation- Increased levels of personalisation- 138000 new Nectar customers- 1 app on launch weekend

bull Coalition strengthened with addition of Esso in June 2019

48 Interim Results 201920 - November 2019

Provide a seamless customer

experience

6

49 Interim Results 201920 - November 2019

Provide a seamless customer

experience

6

Digital

bull Groceries Online sales penetration of 8- App accounts for over 20 of orders

bull 21 million digital Nectar app users

bull 14 million Argos Financial Services app downloads

bull Smartshop rollout in over 350 stores

Groceries online

Chop Chop

SmartShop

Universaldiscovery

Seamlessfinancialservices

Singlebasket

50 Interim Results 201920 - November 2019

We will help our customers live well for less

Confident in the core Integrated customer offer

One multi brand multi channel business

Strong cash generation supporting investment dividend and allowing deleverage

Financial flexibility and resilience

Sustainable cost reduction covering cost inflation and funding investment in our competitive offer

QampA

APPENDIX Interim Results 201920 - November 2019

Appendices

APPENDIX Interim Results 201920 - November 2019

Guidance for 201920

1

Spacebull Expect to open 2 new Sainsburyrsquos supermarkets and up to 15 convenience storesbull Expect to open around 25 Argos stores in Sainsburyrsquos (of which 11 are

relocations) resulting in around 305 Argos stores in supermarketsbull Expect to close 2 supermarkets around 25 convenience stores and around 20

Argos stores in FY201920 as part of announced property closure programme of 10-15 supermarkets 30-40 convenience stores and 60-70 Argos stores

Financial Servicesbull Financial services underlying operating profit expected to be cpound45m including a

cpound10m benefit as a result of a change in transfer pricing between Argos and Argos Financial Services

bull Financial Services non-underlying costs are expected to be around pound30mbull No further capital injections into the Bank are expected following pound35m in H1 201920

Depreciation and amortisationbull Expect underlying retail depreciation and amortisation of around pound12bn

including cpound500m right of use asset depreciation

CostsOperating cost inflationbull Cost inflation between 2 and 3Cost savingsbull Continue to deliver cost savings to at least offset the impact of cost inflation

Finance costsbull Net finance costs of around pound405m including pound320m lease interest in

201920 following the introduction of IFRS 16

One-off itemsbull In 201920 cash outflows as a result of items excluded from

underlying results should not exceed pound100mbull Property strategy programme one-off costs expected to be

pound230m-pound270m of which cash costs are pound30-40m

Dividendbull Sainsburyrsquos plans to change the full year dividend policy to 19x cover by

underlying earnings (versus 20x previously) to offset the dilutive (non cash) impact of IFRS 16 on underlying earnings

Capital expenditurebull Retail capital expenditure to be around pound550mbull Retail capital expenditure is expected to be around pound550m-pound600m per

annum over the medium term

Net debtbull Net debt before fair value movements on derivatives to reduce by at

least pound300m

Tax ratebull Underlying tax rate to be between 25 and 26

APPENDIX Interim Results 201920 - November 2019

Retail sales

1 Sales including VAT excluding fuel

LFL sales growth1

(10)

Sales from net new space1

04

Total sales growth1

(06)

Supermarkets2

(07)

Convenience20

Groceries Online

70

Channels

(01)(25)

(12)

2 Supermarket sales include Argos SiS sales FY 1819 16

pound139bn

pound103bnGrocery

pound30bnGeneralMerchandise

pound488mClothing

2

Chart1

201819
194
66
1

Sheet1

APPENDIX Interim Results 201920 - November 2019

Sainsburyrsquos sales area and store numbersAs at 21 September 2019

Opening figures 201920New storesClosuresReplacement storesExtensionsRefurbishments downsizesClosing figures H1 201920

Area(lsquo000 sq ft) Number

21210 -

(20)--

(17)21173

608 -(1)---

607

Supermarkets Convenience

Opening figures 201920New storesClosuresReplacement storesExtensionsRefurbishments downsizesClosing figures H1 201920

Area(lsquo000 sq ft) Number

1934 12

(19)2 --

1929

820 5

(2)1 --

824

Area(lsquo000 sq ft) Number

Total

Opening figures 201920New storesClosuresReplacement storesExtensionsRefurbishments downsizesClosing figures H1 201920

23144 12

(39)2 -

(17)23102

1428 5

(3)1 --

1431

3

APPENDIX Interim Results 201920 - November 2019

Sainsburyrsquos store estateAs at 21 September 2019

Sq ftsales area

82446

870

40001 to60000

20001 to40000

10000 to20000

Under10000 Total

Over60000

0122122

0197197

0175175

06767

824607

1431

Argos storesArgos in SainsburyrsquosArgos in HomebaseOtherArgos total store numbers

Habitat1

Collection points

594281

8-

883

16317

As at21 Sept 2019

Disposalsclosures

Newstores

As at9 March 2019

17--8

-1

(7)-

(2)-

(9)

-(36)

588288

6-

88216

282

ConvenienceSupermarketsTotal stores

Number of stores

Sq ftsales area

1929350

2279

40001 to60000

20001 to40000

10000 to20000

Under10000 Total

Over60000

-18441844

-58185818

-85018501

-46604660

19292117323102

ConvenienceSupermarketsTotal stores

Space by store size (lsquo000 sq ft)

Argos and Habitat store numbers

1 5 Habitat stores 11 Habitat stores in Sainsburys

4

APPENDIX Interim Results 201920 - November 2019

ClosureBitterne West

Sainsburyrsquos investment programme201920

Q1

Supermarkets ConvenienceNew storesMilton Keynes Brooklands District CentBromley High StLeeds Wike Ridge LaneSalford Harbour CityCanterbury High St

ReplacementMayfair Stratton St

ClosuresMayfairWarren St

Q1Q1Q1Q2Q2

Q2

Q1Q2

5

APPENDIX Interim Results 201920 - November 2019

Retail margin

Retail sales (inc VAT inc fuel)(exc VAT inc fuel)

Retail underlying EBITDAR1

Retail underlying EBITDAR margin 2

at constant fuel pricesRetail underlying operating profit3

Retail underlying operating margin 4

at constant fuel prices

1656714808

10677272

4373030

1661214856

11147575

4873333

030342

30 bps28 bps10333 bps32 bps

1 Retail underlying operating profit before net rental income of pound6 million and underlying depreciation and amortisation of pound636 million2 Retail underlying EBITDAR divided by underlying retail sales excluding VAT3 Retail underlying earnings before interest tax and Sainsburyrsquos underlying share of post-tax profit from joint ventures4 Retail underlying operating profit divided by underlying retail sales excluding VAT

poundm H1201920

H1201819

Change

6

APPENDIX Interim Results 201920 - November 2019

H1201920

H1201819

Group retail

Return on capital employed 1

Net debt to EBITDAR (times)23

Fixed charge cover (times)2

Underlying tax rate Core retail capex sales5

713126

26515

743326

25715

poundm

1 ROCE Return is defined as a 52 week rolling underlying profit before interest and tax Capital employed is defined as group net assets2 Net debt of pound6778 million includes lease obligations under IFRS 16 and perpetual securities treated as debt divided by Group underlying EBITDAR of pound2171 million calculated for a 52-week period to 21 September 20193 Group underlying EBITDAR divided by rent (both capital and interest) and net finance costs where interest on perpetual securities is treated as an underlying finance costs4 52 weeks to 22nd September 2018 is not available due to the implementation of IFRS 16 Comparatives therefore reflect the 52 weeks to 9th March 20195 Includes retail sales inc vat inc fuel

4

4

7

APPENDIX Interim Results 201920 - November 2019

Plc Board

Kevin OrsquoByrneChief Financial Officer

Mike Coupe Group Chief Executive

Dame Susan Rice Senior Independent Director

Matt BrittinNon-Executive Director

Jo HarlowNon-Executive Director

Brian CassinNon-Executive Director

David KeensNon-Executive Director

Jean Tomlin Non-Executive Director

Martin Scicluna Chairman

8

APPENDIX Interim Results 201920 - November 2019

Plc Board

Mike Coupe Group Chief Executive Officer

Skills and experienceAppointed Group Chief Executive Officer on 9 July 2014 Mike has been a member of the Operating Board since October 2004 Mike has vast retail industry experience in trading strategy marketing digital and online as well as multi-site store experience He joined Sainsburyrsquos from Big Food Group where he was a board director of Big Food Group PLC and Managing Director of Iceland Food Stores He previously worked for both Asda and Tesco PLC where he served in a variety of senior management roles

Date of appointment 1 August 2007Mike has served as an Executive Director since 1 August 2007 and as Chief Executive Officer since 9 July 2014

Committee membershipCorporate Responsibility and Sustainability Committee

Kevin OrsquoByrne Chief Financial Officer

Skills and experienceKevin brings to the Board a wealth of retail and finance experience Kevin was previously Chief Executive Officer of Poundland Group Limited until December 2016 and held executive roles at Kingfisher plc from 2008 to 2015 including Divisional Director UK China and Turkey Chief Executive Officer of BampQ UK amp Ireland and Group Finance Director He was previously Group Finance Director of Dixons Retail plc and European Finance Director of Quaker Oats He was a Non-Executive Director of Land Securities Group PLC from 2008 to September 2017 where he was Chairman of the Audit Committee and Senior Independent Director

Date of appointment 9 January 2017

Other current rolesNon-Executive Director of Greene King plc

Skills and experienceMartin brings a breadth of experience and leadership in both executive and non-executive roles His previous roles include positions as the Chairman of Great Portland Estates plc Senior Independent Director and Chair of the Audit Committee of Worldpay Inc and Non-Executive Director and Chair of the Audit Committee of Lloyds Banking Group plc He was a partner at Deloitte LLP for 26 years serving as Chairman from 1995 to 2007 where his clients included Dixons WH Smith Alliance Unichem and Cadburyrsquos

Other current rolesChairman of RSA Insurance Group plc

Martin Scicluna Chairman

Date of appointment 1 November 2018 Martin joined the Board as Chairman Designate and Non-Executive Director on 1 November 2018 He was appointed as Chairman of the Board on 10 March 2019

Committee membershipChair of the Nomination Committee

Dame Susan Rice Senior Independent Director

Skills and experienceSusan has extensive experience as a Non-Executive Director as well as in retail banking financial services leadership and sustainability Her career in retail bankingis particularly relevant to our ownership ofSainsburyrsquos Bank Previously Susan was a member of the First Ministerrsquos Council of Economic Advisors Managing Director of Lloyds Banking Group Scotland and was previously Chief Executive and then Chairman of Lloyds TSB Scotland plc She has also held a range of other non-executive directorships including at the Bank of England and SSE plc

Committee membershipChair of the Remuneration Committee and a member of the Nomination Committee

Date of appointment 1 June 2013

Other current rolesChair of Scottish Water and Business Stream Chair of the Scottish Fiscal Commission Non-Executive Director of the North American Income Trust C Hoare and Co and Senior Independent Director of the North American Income Trust

9

Other current rolesNon-Executive Director and Chairman of the Audit Committee of Centrica plc

APPENDIX Interim Results 201920 - November 2019

Plc Board

Jean Tomlin Non-Executive Director

Skills and experienceJean has extensive experience and breadth of skills in human resources and corporate responsibility Jean was formerly Director of HR Workforce and Accreditation for The London OrganisingCommittee of the Olympic and Paralympic Games where she set the strategic direction to ensure the mobilisation of the combined 200000-strong workforce including paid staff volunteers and contractors which represented the recruitment and mobilisation of the largest peacetime workforce and set the industry standard for volunteering with the highly acclaimed Games She was previously Group HR Director at Marks and Spencer Group Plc HR Director and founder member of Egg plc and Sales amp Operations Director of Prudential Direct

Date of appointment 1 January 2013

Committee membershipAudit Committee Corporate Responsibility and Sustainability Committee and Nomination Committee

David Keens Non-Executive Director

Skills and experienceDavid has extensive retail experience and knowledge of consumer facing businesses together with his core skills in finance David was formerly Group Finance Director of next plc from 1991 to 2015 and their Group Treasurer from 1986 to 1991 Previous management experience includes nine years in the UK and overseas operations of multinational food manufacturer Nabisco and prior to that seven years in the accountancy profession

Date of appointment 29 April 2015

Committee membershipChair of the Audit Committee and a member of the Nomination Committee

Other current rolesIndependent Board member of Capri Holdings Limited Non-Executive Director of Hakluyt and Chief Executive Officer of Chanzo Limited

Other current rolesNon-Executive Director Senior Independent Director and Chair of the Audit Committee of Auto Trader Group plc

Matt BrittinNon-Executive Director

Skills and experienceMatt has extensive experience of running a high profile fast moving innovative digital business Since 2015 he has been responsible for Googlersquos business and operations in Europe the Middle East and Africa and hersquos been in leadership roles at Google since 2007 Prior to that Matt spent much of his career in media and marketing with particular interests in strategy commercial development and sales performance This included commercial and digital leadership roles in UK media

Date of appointment 27 January 2011

Committee membershipNomination Committee and Remuneration Committee

Other current rolesGooglersquos President ndash Europe Middle East and Africa and Director of The Media Trust

Brian Cassin Non-Executive Director

Skills and experienceBrian brings present day experience of running a FTSE40 group and of big data and analytics ndash topics of key importance to Sainsburyrsquos Brian joined Experian plc as Chief Financial Officer in April 2012 a post he held until his appointment as Chief Executive Officer in July 2014 Prior to this Brian spent his career in investment banking at Greenhill amp Co where he was Managing Director and Partner Brian has also held various roles at Baring Brothers International and at the London Stock Exchange

Date of appointment 1 April 2016

Committee membershipAudit Committee and Nomination Committee

Other current rolesChief Executive Officer of Experian plc

10

APPENDIX Interim Results 201920 - November 2019

Plc Board

Jo Harlow Non-Executive Director

Skills and experienceJo brings a wealth of experience in consumer-facing businesses and in the telecoms and technology industry bothin the UK and internationally Jo spent 12 years in a variety of senior management roles with Nokia and Microsoft Prior to this she spent eight years at PampG and 11 years at Reebok in senior sales and marketing positions in both Europe and the US

Date of appointment 11 September 2017

Committee membershipChair of the Corporate Responsibility and Sustainability Committee and member of the Nomination Committee and Remuneration Committee

Life PresidentLord Sainsbury of Preston Candover KG

Other current rolesNon-Executive Director of InterContinental Hotels plc Non-Executive Director of Halmaplc and Member of the Supervisory Board of Ceconomy AG

11

APPENDIX Interim Results 201920 - November 2019

Operating Board

Mike Coupe Group Chief Executive

Tim FallowfieldCompany Secretary amp Corporate Services Director

Kevin OrsquoByrne Chief Financial Officer

Jim BrownChief Executive Officer of Sainsburyrsquos Bank

Paul Mills-HicksFood Commercial Director

Angie RisleyGroup HR Director

Phil JordanGroup Chief InformationOfficer

Simon RobertsRetail and Operations Director

Clo MoriartyGroup Chief Digital Officer

12

APPENDIX Interim Results 201920 - November 2019

Operating Board

Mike Coupe Group Chief ExecutiveSee Appendix page 9

Kevin OrsquoByrneChief Financial OfficerSee Appendix page 9

Tim FallowfieldCompany Secretary amp Corporate Services Director

Date of appointment September 2004

Skills and experienceTim joined Sainsburyrsquos in 2001 as Company Secretary and joined the Operating Board in September 2004 In addition to his role as Company Secretary Tim is responsible for the Corporate Services Division comprising Legal Services Data Governance Safety Shareholder Services Insurance and Central Security He chairs the Group Safety Committee and the Data Governance Committee Tim joined Sainsburyrsquos from Exelplc the global logistics company now part of DHL where he was Company Secretary and General Counsel He began his career at the international law firm Clifford Chance and is a qualified solicitor Tim is Chairman of the Disability Confident Business Leaders Group which works with Government in shaping the disability employment agenda and in raising awareness of the benefits of employing disabled people

Jim BrownCEO of Sainsburyrsquos Bank

Skills and experienceJim joined Sainsburyrsquos Bank as CEO in June 2019 and is also a member of the Sainsburyrsquos Group Operating Board He has held a number of senior international Financial Services roles - most recently for RBS in the UK as CEO of Williams and Glyn and prior to that CEO of Ulster Bank in Northern Ireland and the Republic of Ireland Before moving to Ireland he was based in Hong Kong and was CEO Retail and Commercial Banking Asia and the Middle East for RBS and ABN AMRO He has also been a member of the RBS Group Management Committee ABN AMRO Executive Group ABN AMRO Global Consumer Leadership Team and the RBSBank of China Joint Steering Committee Earlier in his career he held a number of senior executive roles for Citibank in Asia and Australia and New Zealand Jim has also held various Board positions including at Ulster Bank Saudi Hollandi Bank The Royal Bank of Scotland (China) Co Ltd and RBS (Pakistan) Ltd He is also a past President of the Institute of Banking in Ireland He is currently a Certified Bank Director

Date of appointment August 2019

Paul Mills-HicksFood Commercial Director

Skills and experiencePaul joined the Operating Board in May 2014 as Food Commercial Director having spent over ten years at Sainsburyrsquos He was closely involved in the formation and execution of the lsquoMaking Sainsburyrsquos Great Againrsquo strategy Following this he held a variety of roles in commercial strategy and finance most recently as Business Unit Director for Grocery Prior to Sainsburyrsquos Paul was European Controller at Marks and Spencer Group PLC and a Director at UBS Warburg

Date of appointment May 2014

13

APPENDIX Interim Results 201920 - November 2019

Operating Board

Angie RisleyGroup HR Director

Skills and experienceAngie was appointed Group HR Director and a member of the Operating Board in January 2013 with responsibility for human resources Angie is also a Director of Sainsburyrsquos Bank plc Angie was most recently Non-Executive Director and Chairman of the Remuneration Committee of Serco plc and prior to this was Group HR Director of Lloyds Banking Group and an Executive Director of Whitbread PLC with responsibility for HR and Corporate Social Responsibility Angie is currently Non-Executive Director and Chair of the Remuneration Committee at Smith amp Nephew plc

Date of appointment January 2013

Phil JordanGroup Chief Information Officer

Skills and experiencePhil joined the Board in January 2018 and has brought a fresh globalperspective on technology to the Operating Board in addition to a wealth of experience in digital data and business transformation Prior to joining Sainsburyrsquos Phil had a long and successful track record in telecommunications Most recently he was Global Chief Information Officer at Telefonica overseeing Digital Transformation and Information Technology and prior to that was Chief Information Officer for Vodafone UKIreland Phil has worked as a Non-Executive Advisor on Technology in the Investment amp Retail Banking sector and is currently a Non-Executive Director of TalkTalk Telecom Group PLC and chairs its Cyber-Security Committee

Date of appointment January 2018

Simon RobertsRetail and Operations Director

Skills and experienceSimon joined Sainsburyrsquos and the Operating Board in July 2017 as Central Retail amp Operations Director responsible for Stores Central operation and Logistics In his previous role he was Executive Vice President of Walgreens Boots Alliance and President of Boots with responsibility for commercial and retail operations across the UK and Ireland Prior to Boots Simon was at Marks and Spencer Group PLC where he held operational and customer leadership roles across stores divisions and central operations Simon is also the Non-Executive Chairman at the Institute ofCustomer Service

Date of appointment July 2017

Clodagh MoriartyGroup Chief Digital Officer

Skills and experienceClodagh was appointed Group Chief Digital Officer in June 2018 Clodagh leads the delivery of a consistent and first-rate digital experience for customers across Sainsburyrsquos Argos and Sainsburyrsquos BankClodagh joined Sainsburyrsquos in 2010 from Bain amp Co management consultants where she had gained experience working on a broad range of projects across multiple sectors and countries Following two years as Head of Strategy at Sainsburyrsquosshe moved into Food Commercial as Category Manager for Meal Solutions and then became Head of Online Trading spanning Food General Merchandise and Clothing before being promoted to Director of Online in 2016 In this role Clodagh was instrumental in driving innovation within Groceries Online and launching new initiatives including SmartShop and Chop Chop

Date of appointment June 2018

14

APPENDIX Interim Results 201920 - November 2019

Supplementary financial details

3 Financial calendarQ3 trading statement(15 weeks to 4 January 2020)

Preliminary results(52 weeks to 7 March 2020)

8 January 2020

30 April 2020

1 Weighted average number of shares

The interim dividend datesOrdinary shares

Ex-dividend 14 November 2019Record 15 November 2019Payment 20 December 2019

H1 201920 22074m (24613m diluted)

H1 201819 21959m (24646m diluted) InterimFinalTotal

2 Dividend

201920

33p 31p79p

110p

201819

15

APPENDIX Interim Results 201920 - November 2019

Contacts

24

James CollinsHead of Investor RelationsTel + 44 (0) 20 7695 7112JamesCollinssainsburyscouk

Susie LynskeyInvestor Relations ManagerTel + 44 (0) 20 7695 0889SusieLynskeysainsburyscouk

Glyn DaviesInvestor Relations AssistantTel + 44 (0) 20 7695 0259GlynDaviessainsburyscouk

wwwj-sainsburycoukJ Sainsbury plc 33 Holborn London EC1N 2HT

Irene GalvanInvestor Relations AnalystTel + 44 (0) 20 7695 2762IreneGalvansainsburyscouk

  • Slide Number 1
  • Slide Number 2
  • Financial overview
  • Group performance overview
  • Retail sales
  • Sales performance versus market
  • Financial services
  • Financial services
  • Items excluded from underlying results
  • Retail capital expenditure
  • Pensions
  • Retail free cash flow
  • Balance sheet targets
  • Summary and Outlook
  • Slide Number 15
  • Key industry challenges
  • We will help our customers live well for less
  • Our strategy
  • Slide Number 19
  • Value brand investment
  • Lower prices on key volume lines
  • We continue to be less dependent on promotions
  • Improved grocery value
  • Slide Number 24
  • Category tier performance
  • Premium private label
  • Distinctive brands
  • Beauty Rollout
  • Our values make us different
  • Argos category and range focus
  • Clothing
  • Slide Number 32
  • Channels Supermarkets
  • Store investments driving customer satisfaction
  • Channels Convenience
  • Channels Groceries Online
  • Channels Argos
  • Slide Number 38
  • Product Quality Framework helps us fund investment
  • PQF cereals case study
  • BAU savings to offset cost inflation
  • Strategic cost transformation 5 year plan
  • Slide Number 43
  • Financial Services Priorities
  • Financial Services reshaping the portfolio
  • Financial Services key targets
  • Nectar
  • Slide Number 48
  • Digital
  • We will help our customers live well for less
  • Slide Number 51
  • Slide Number 52
  • Guidance for 201920
  • Retail sales
  • Sainsburyrsquos sales area and store numbers
  • Sainsburyrsquos store estate
  • Sainsburyrsquos investment programme
  • Retail margin
  • Group retail
  • Plc Board
  • Plc Board
  • Plc Board
  • Plc Board
  • Operating Board
  • Operating Board
  • Operating Board
  • Supplementary financial details
  • Contacts
Column1 201819
Grocery 19
GM 7
Clothing 1
To resize chart data range drag lower right corner of range
Grocery
GM
Clothing
Page 40: Interim Results 17/18 - Sainsbury's/media/Files/S... · 3 Interim Results 2019/20 - November 2019. Financial overview • First period reporting on an inc. IFRS 16 basis - Material

40 Interim Results 201920 - November 2019

Drive efficiency

to invest in the customer

offer

4

PQF cereals case study

Improved Value Index gt100bpsmore competitive

More distinctive rangemore reason to shop at Sainsburyrsquos

Reduced SKU count -20operational efficiencies

Higher cash gross profit +2 YOY

Volumes +8 operational efficiencies

41 Interim Results 201920 - November 2019

Drive efficiency

to invest in the customer

offer

4

BAU savings to offset cost inflation

Manages inflationary pressures

BAU savingsH1 201920

Procurement GNFR

Retail Technology Efficiencies

Retail HRRetail

management structures

Shrink Reduction

42 Interim Results 201920 - November 2019

Drive efficiency

to invest in the customer

offer

4

Strategic cost transformation 5 year plan

Converge Tackle fixed cost

End to end reviews

Retail Operations Marketing and Commercial Operations

Other central support

Logistics and Supply Chain

Project A

Project C

Project D

Shared Services BPO

Property strategy

Project BGNFR procurement

Capital prioritisation

Technology Digital and Corporate Services

pound250-pound350m

pound150-pound250m

pound400-pound600mExecution underway In planning Opportunities identified

pound5bn addressable cost base

43 Interim Results 201920 - November 2019

Grow connected

services

5

44 Interim Results 201920 - November 2019

Grow connected

services

5

Financial Services Priorities

To be the provider of financial services for loyal Sainsburyrsquos and Argos customers

An agile capital and cost efficient provider of simple mobile-led financial services

Vision

Objective

Priorities Reshape Simplify Strengthen

45 Interim Results 201920 - November 2019

Grow connected

services

5

Current Customer Base

Customer Credit Risk Balance Sheet Earnings

Argos Storecards 22m Prime Near Prime

Credit Cards 09m Prime

Personal Loans 05m Prime

Mortgages 9K Exit

Total Lending

Deposits 03m

Insurances 05m Very Low Risk

Travel Money 266 Sites

ATMs 1890

Financial Services reshaping the portfolio

46 Interim Results 201920 - November 2019

Grow connected

services

5

Increase connectivity and value for Group

Stop mortgage acquisition review back book options

No capital input from the Group from now1

Costincome c503 within 5 years

Double UPBT double digit ROCE within 5 years

Upstream cash within 5 years2

Financial Services key targets

Transform the cost base

Improve returns

Financial services cash generative

Reduce risk profile to Group

Stop putting cash in to Financial Services

2

4

6

3

1

5

Focus on Sainsburyrsquos customer base

1 Subject to regulatory changes requirements2 Subject to regulatory approval3 On a Group contribution basis

47 Interim Results 201920 - November 2019

Grow connected

services

5

Nectar

bull Biggest loyalty programme in the UK

bull Over 18 million collectors

bull Most recognised loyalty brand in the UK

bull Launch of Nectar digital- 21 million app users- Increase in overall Nectar participation- Increased levels of personalisation- 138000 new Nectar customers- 1 app on launch weekend

bull Coalition strengthened with addition of Esso in June 2019

48 Interim Results 201920 - November 2019

Provide a seamless customer

experience

6

49 Interim Results 201920 - November 2019

Provide a seamless customer

experience

6

Digital

bull Groceries Online sales penetration of 8- App accounts for over 20 of orders

bull 21 million digital Nectar app users

bull 14 million Argos Financial Services app downloads

bull Smartshop rollout in over 350 stores

Groceries online

Chop Chop

SmartShop

Universaldiscovery

Seamlessfinancialservices

Singlebasket

50 Interim Results 201920 - November 2019

We will help our customers live well for less

Confident in the core Integrated customer offer

One multi brand multi channel business

Strong cash generation supporting investment dividend and allowing deleverage

Financial flexibility and resilience

Sustainable cost reduction covering cost inflation and funding investment in our competitive offer

QampA

APPENDIX Interim Results 201920 - November 2019

Appendices

APPENDIX Interim Results 201920 - November 2019

Guidance for 201920

1

Spacebull Expect to open 2 new Sainsburyrsquos supermarkets and up to 15 convenience storesbull Expect to open around 25 Argos stores in Sainsburyrsquos (of which 11 are

relocations) resulting in around 305 Argos stores in supermarketsbull Expect to close 2 supermarkets around 25 convenience stores and around 20

Argos stores in FY201920 as part of announced property closure programme of 10-15 supermarkets 30-40 convenience stores and 60-70 Argos stores

Financial Servicesbull Financial services underlying operating profit expected to be cpound45m including a

cpound10m benefit as a result of a change in transfer pricing between Argos and Argos Financial Services

bull Financial Services non-underlying costs are expected to be around pound30mbull No further capital injections into the Bank are expected following pound35m in H1 201920

Depreciation and amortisationbull Expect underlying retail depreciation and amortisation of around pound12bn

including cpound500m right of use asset depreciation

CostsOperating cost inflationbull Cost inflation between 2 and 3Cost savingsbull Continue to deliver cost savings to at least offset the impact of cost inflation

Finance costsbull Net finance costs of around pound405m including pound320m lease interest in

201920 following the introduction of IFRS 16

One-off itemsbull In 201920 cash outflows as a result of items excluded from

underlying results should not exceed pound100mbull Property strategy programme one-off costs expected to be

pound230m-pound270m of which cash costs are pound30-40m

Dividendbull Sainsburyrsquos plans to change the full year dividend policy to 19x cover by

underlying earnings (versus 20x previously) to offset the dilutive (non cash) impact of IFRS 16 on underlying earnings

Capital expenditurebull Retail capital expenditure to be around pound550mbull Retail capital expenditure is expected to be around pound550m-pound600m per

annum over the medium term

Net debtbull Net debt before fair value movements on derivatives to reduce by at

least pound300m

Tax ratebull Underlying tax rate to be between 25 and 26

APPENDIX Interim Results 201920 - November 2019

Retail sales

1 Sales including VAT excluding fuel

LFL sales growth1

(10)

Sales from net new space1

04

Total sales growth1

(06)

Supermarkets2

(07)

Convenience20

Groceries Online

70

Channels

(01)(25)

(12)

2 Supermarket sales include Argos SiS sales FY 1819 16

pound139bn

pound103bnGrocery

pound30bnGeneralMerchandise

pound488mClothing

2

Chart1

201819
194
66
1

Sheet1

APPENDIX Interim Results 201920 - November 2019

Sainsburyrsquos sales area and store numbersAs at 21 September 2019

Opening figures 201920New storesClosuresReplacement storesExtensionsRefurbishments downsizesClosing figures H1 201920

Area(lsquo000 sq ft) Number

21210 -

(20)--

(17)21173

608 -(1)---

607

Supermarkets Convenience

Opening figures 201920New storesClosuresReplacement storesExtensionsRefurbishments downsizesClosing figures H1 201920

Area(lsquo000 sq ft) Number

1934 12

(19)2 --

1929

820 5

(2)1 --

824

Area(lsquo000 sq ft) Number

Total

Opening figures 201920New storesClosuresReplacement storesExtensionsRefurbishments downsizesClosing figures H1 201920

23144 12

(39)2 -

(17)23102

1428 5

(3)1 --

1431

3

APPENDIX Interim Results 201920 - November 2019

Sainsburyrsquos store estateAs at 21 September 2019

Sq ftsales area

82446

870

40001 to60000

20001 to40000

10000 to20000

Under10000 Total

Over60000

0122122

0197197

0175175

06767

824607

1431

Argos storesArgos in SainsburyrsquosArgos in HomebaseOtherArgos total store numbers

Habitat1

Collection points

594281

8-

883

16317

As at21 Sept 2019

Disposalsclosures

Newstores

As at9 March 2019

17--8

-1

(7)-

(2)-

(9)

-(36)

588288

6-

88216

282

ConvenienceSupermarketsTotal stores

Number of stores

Sq ftsales area

1929350

2279

40001 to60000

20001 to40000

10000 to20000

Under10000 Total

Over60000

-18441844

-58185818

-85018501

-46604660

19292117323102

ConvenienceSupermarketsTotal stores

Space by store size (lsquo000 sq ft)

Argos and Habitat store numbers

1 5 Habitat stores 11 Habitat stores in Sainsburys

4

APPENDIX Interim Results 201920 - November 2019

ClosureBitterne West

Sainsburyrsquos investment programme201920

Q1

Supermarkets ConvenienceNew storesMilton Keynes Brooklands District CentBromley High StLeeds Wike Ridge LaneSalford Harbour CityCanterbury High St

ReplacementMayfair Stratton St

ClosuresMayfairWarren St

Q1Q1Q1Q2Q2

Q2

Q1Q2

5

APPENDIX Interim Results 201920 - November 2019

Retail margin

Retail sales (inc VAT inc fuel)(exc VAT inc fuel)

Retail underlying EBITDAR1

Retail underlying EBITDAR margin 2

at constant fuel pricesRetail underlying operating profit3

Retail underlying operating margin 4

at constant fuel prices

1656714808

10677272

4373030

1661214856

11147575

4873333

030342

30 bps28 bps10333 bps32 bps

1 Retail underlying operating profit before net rental income of pound6 million and underlying depreciation and amortisation of pound636 million2 Retail underlying EBITDAR divided by underlying retail sales excluding VAT3 Retail underlying earnings before interest tax and Sainsburyrsquos underlying share of post-tax profit from joint ventures4 Retail underlying operating profit divided by underlying retail sales excluding VAT

poundm H1201920

H1201819

Change

6

APPENDIX Interim Results 201920 - November 2019

H1201920

H1201819

Group retail

Return on capital employed 1

Net debt to EBITDAR (times)23

Fixed charge cover (times)2

Underlying tax rate Core retail capex sales5

713126

26515

743326

25715

poundm

1 ROCE Return is defined as a 52 week rolling underlying profit before interest and tax Capital employed is defined as group net assets2 Net debt of pound6778 million includes lease obligations under IFRS 16 and perpetual securities treated as debt divided by Group underlying EBITDAR of pound2171 million calculated for a 52-week period to 21 September 20193 Group underlying EBITDAR divided by rent (both capital and interest) and net finance costs where interest on perpetual securities is treated as an underlying finance costs4 52 weeks to 22nd September 2018 is not available due to the implementation of IFRS 16 Comparatives therefore reflect the 52 weeks to 9th March 20195 Includes retail sales inc vat inc fuel

4

4

7

APPENDIX Interim Results 201920 - November 2019

Plc Board

Kevin OrsquoByrneChief Financial Officer

Mike Coupe Group Chief Executive

Dame Susan Rice Senior Independent Director

Matt BrittinNon-Executive Director

Jo HarlowNon-Executive Director

Brian CassinNon-Executive Director

David KeensNon-Executive Director

Jean Tomlin Non-Executive Director

Martin Scicluna Chairman

8

APPENDIX Interim Results 201920 - November 2019

Plc Board

Mike Coupe Group Chief Executive Officer

Skills and experienceAppointed Group Chief Executive Officer on 9 July 2014 Mike has been a member of the Operating Board since October 2004 Mike has vast retail industry experience in trading strategy marketing digital and online as well as multi-site store experience He joined Sainsburyrsquos from Big Food Group where he was a board director of Big Food Group PLC and Managing Director of Iceland Food Stores He previously worked for both Asda and Tesco PLC where he served in a variety of senior management roles

Date of appointment 1 August 2007Mike has served as an Executive Director since 1 August 2007 and as Chief Executive Officer since 9 July 2014

Committee membershipCorporate Responsibility and Sustainability Committee

Kevin OrsquoByrne Chief Financial Officer

Skills and experienceKevin brings to the Board a wealth of retail and finance experience Kevin was previously Chief Executive Officer of Poundland Group Limited until December 2016 and held executive roles at Kingfisher plc from 2008 to 2015 including Divisional Director UK China and Turkey Chief Executive Officer of BampQ UK amp Ireland and Group Finance Director He was previously Group Finance Director of Dixons Retail plc and European Finance Director of Quaker Oats He was a Non-Executive Director of Land Securities Group PLC from 2008 to September 2017 where he was Chairman of the Audit Committee and Senior Independent Director

Date of appointment 9 January 2017

Other current rolesNon-Executive Director of Greene King plc

Skills and experienceMartin brings a breadth of experience and leadership in both executive and non-executive roles His previous roles include positions as the Chairman of Great Portland Estates plc Senior Independent Director and Chair of the Audit Committee of Worldpay Inc and Non-Executive Director and Chair of the Audit Committee of Lloyds Banking Group plc He was a partner at Deloitte LLP for 26 years serving as Chairman from 1995 to 2007 where his clients included Dixons WH Smith Alliance Unichem and Cadburyrsquos

Other current rolesChairman of RSA Insurance Group plc

Martin Scicluna Chairman

Date of appointment 1 November 2018 Martin joined the Board as Chairman Designate and Non-Executive Director on 1 November 2018 He was appointed as Chairman of the Board on 10 March 2019

Committee membershipChair of the Nomination Committee

Dame Susan Rice Senior Independent Director

Skills and experienceSusan has extensive experience as a Non-Executive Director as well as in retail banking financial services leadership and sustainability Her career in retail bankingis particularly relevant to our ownership ofSainsburyrsquos Bank Previously Susan was a member of the First Ministerrsquos Council of Economic Advisors Managing Director of Lloyds Banking Group Scotland and was previously Chief Executive and then Chairman of Lloyds TSB Scotland plc She has also held a range of other non-executive directorships including at the Bank of England and SSE plc

Committee membershipChair of the Remuneration Committee and a member of the Nomination Committee

Date of appointment 1 June 2013

Other current rolesChair of Scottish Water and Business Stream Chair of the Scottish Fiscal Commission Non-Executive Director of the North American Income Trust C Hoare and Co and Senior Independent Director of the North American Income Trust

9

Other current rolesNon-Executive Director and Chairman of the Audit Committee of Centrica plc

APPENDIX Interim Results 201920 - November 2019

Plc Board

Jean Tomlin Non-Executive Director

Skills and experienceJean has extensive experience and breadth of skills in human resources and corporate responsibility Jean was formerly Director of HR Workforce and Accreditation for The London OrganisingCommittee of the Olympic and Paralympic Games where she set the strategic direction to ensure the mobilisation of the combined 200000-strong workforce including paid staff volunteers and contractors which represented the recruitment and mobilisation of the largest peacetime workforce and set the industry standard for volunteering with the highly acclaimed Games She was previously Group HR Director at Marks and Spencer Group Plc HR Director and founder member of Egg plc and Sales amp Operations Director of Prudential Direct

Date of appointment 1 January 2013

Committee membershipAudit Committee Corporate Responsibility and Sustainability Committee and Nomination Committee

David Keens Non-Executive Director

Skills and experienceDavid has extensive retail experience and knowledge of consumer facing businesses together with his core skills in finance David was formerly Group Finance Director of next plc from 1991 to 2015 and their Group Treasurer from 1986 to 1991 Previous management experience includes nine years in the UK and overseas operations of multinational food manufacturer Nabisco and prior to that seven years in the accountancy profession

Date of appointment 29 April 2015

Committee membershipChair of the Audit Committee and a member of the Nomination Committee

Other current rolesIndependent Board member of Capri Holdings Limited Non-Executive Director of Hakluyt and Chief Executive Officer of Chanzo Limited

Other current rolesNon-Executive Director Senior Independent Director and Chair of the Audit Committee of Auto Trader Group plc

Matt BrittinNon-Executive Director

Skills and experienceMatt has extensive experience of running a high profile fast moving innovative digital business Since 2015 he has been responsible for Googlersquos business and operations in Europe the Middle East and Africa and hersquos been in leadership roles at Google since 2007 Prior to that Matt spent much of his career in media and marketing with particular interests in strategy commercial development and sales performance This included commercial and digital leadership roles in UK media

Date of appointment 27 January 2011

Committee membershipNomination Committee and Remuneration Committee

Other current rolesGooglersquos President ndash Europe Middle East and Africa and Director of The Media Trust

Brian Cassin Non-Executive Director

Skills and experienceBrian brings present day experience of running a FTSE40 group and of big data and analytics ndash topics of key importance to Sainsburyrsquos Brian joined Experian plc as Chief Financial Officer in April 2012 a post he held until his appointment as Chief Executive Officer in July 2014 Prior to this Brian spent his career in investment banking at Greenhill amp Co where he was Managing Director and Partner Brian has also held various roles at Baring Brothers International and at the London Stock Exchange

Date of appointment 1 April 2016

Committee membershipAudit Committee and Nomination Committee

Other current rolesChief Executive Officer of Experian plc

10

APPENDIX Interim Results 201920 - November 2019

Plc Board

Jo Harlow Non-Executive Director

Skills and experienceJo brings a wealth of experience in consumer-facing businesses and in the telecoms and technology industry bothin the UK and internationally Jo spent 12 years in a variety of senior management roles with Nokia and Microsoft Prior to this she spent eight years at PampG and 11 years at Reebok in senior sales and marketing positions in both Europe and the US

Date of appointment 11 September 2017

Committee membershipChair of the Corporate Responsibility and Sustainability Committee and member of the Nomination Committee and Remuneration Committee

Life PresidentLord Sainsbury of Preston Candover KG

Other current rolesNon-Executive Director of InterContinental Hotels plc Non-Executive Director of Halmaplc and Member of the Supervisory Board of Ceconomy AG

11

APPENDIX Interim Results 201920 - November 2019

Operating Board

Mike Coupe Group Chief Executive

Tim FallowfieldCompany Secretary amp Corporate Services Director

Kevin OrsquoByrne Chief Financial Officer

Jim BrownChief Executive Officer of Sainsburyrsquos Bank

Paul Mills-HicksFood Commercial Director

Angie RisleyGroup HR Director

Phil JordanGroup Chief InformationOfficer

Simon RobertsRetail and Operations Director

Clo MoriartyGroup Chief Digital Officer

12

APPENDIX Interim Results 201920 - November 2019

Operating Board

Mike Coupe Group Chief ExecutiveSee Appendix page 9

Kevin OrsquoByrneChief Financial OfficerSee Appendix page 9

Tim FallowfieldCompany Secretary amp Corporate Services Director

Date of appointment September 2004

Skills and experienceTim joined Sainsburyrsquos in 2001 as Company Secretary and joined the Operating Board in September 2004 In addition to his role as Company Secretary Tim is responsible for the Corporate Services Division comprising Legal Services Data Governance Safety Shareholder Services Insurance and Central Security He chairs the Group Safety Committee and the Data Governance Committee Tim joined Sainsburyrsquos from Exelplc the global logistics company now part of DHL where he was Company Secretary and General Counsel He began his career at the international law firm Clifford Chance and is a qualified solicitor Tim is Chairman of the Disability Confident Business Leaders Group which works with Government in shaping the disability employment agenda and in raising awareness of the benefits of employing disabled people

Jim BrownCEO of Sainsburyrsquos Bank

Skills and experienceJim joined Sainsburyrsquos Bank as CEO in June 2019 and is also a member of the Sainsburyrsquos Group Operating Board He has held a number of senior international Financial Services roles - most recently for RBS in the UK as CEO of Williams and Glyn and prior to that CEO of Ulster Bank in Northern Ireland and the Republic of Ireland Before moving to Ireland he was based in Hong Kong and was CEO Retail and Commercial Banking Asia and the Middle East for RBS and ABN AMRO He has also been a member of the RBS Group Management Committee ABN AMRO Executive Group ABN AMRO Global Consumer Leadership Team and the RBSBank of China Joint Steering Committee Earlier in his career he held a number of senior executive roles for Citibank in Asia and Australia and New Zealand Jim has also held various Board positions including at Ulster Bank Saudi Hollandi Bank The Royal Bank of Scotland (China) Co Ltd and RBS (Pakistan) Ltd He is also a past President of the Institute of Banking in Ireland He is currently a Certified Bank Director

Date of appointment August 2019

Paul Mills-HicksFood Commercial Director

Skills and experiencePaul joined the Operating Board in May 2014 as Food Commercial Director having spent over ten years at Sainsburyrsquos He was closely involved in the formation and execution of the lsquoMaking Sainsburyrsquos Great Againrsquo strategy Following this he held a variety of roles in commercial strategy and finance most recently as Business Unit Director for Grocery Prior to Sainsburyrsquos Paul was European Controller at Marks and Spencer Group PLC and a Director at UBS Warburg

Date of appointment May 2014

13

APPENDIX Interim Results 201920 - November 2019

Operating Board

Angie RisleyGroup HR Director

Skills and experienceAngie was appointed Group HR Director and a member of the Operating Board in January 2013 with responsibility for human resources Angie is also a Director of Sainsburyrsquos Bank plc Angie was most recently Non-Executive Director and Chairman of the Remuneration Committee of Serco plc and prior to this was Group HR Director of Lloyds Banking Group and an Executive Director of Whitbread PLC with responsibility for HR and Corporate Social Responsibility Angie is currently Non-Executive Director and Chair of the Remuneration Committee at Smith amp Nephew plc

Date of appointment January 2013

Phil JordanGroup Chief Information Officer

Skills and experiencePhil joined the Board in January 2018 and has brought a fresh globalperspective on technology to the Operating Board in addition to a wealth of experience in digital data and business transformation Prior to joining Sainsburyrsquos Phil had a long and successful track record in telecommunications Most recently he was Global Chief Information Officer at Telefonica overseeing Digital Transformation and Information Technology and prior to that was Chief Information Officer for Vodafone UKIreland Phil has worked as a Non-Executive Advisor on Technology in the Investment amp Retail Banking sector and is currently a Non-Executive Director of TalkTalk Telecom Group PLC and chairs its Cyber-Security Committee

Date of appointment January 2018

Simon RobertsRetail and Operations Director

Skills and experienceSimon joined Sainsburyrsquos and the Operating Board in July 2017 as Central Retail amp Operations Director responsible for Stores Central operation and Logistics In his previous role he was Executive Vice President of Walgreens Boots Alliance and President of Boots with responsibility for commercial and retail operations across the UK and Ireland Prior to Boots Simon was at Marks and Spencer Group PLC where he held operational and customer leadership roles across stores divisions and central operations Simon is also the Non-Executive Chairman at the Institute ofCustomer Service

Date of appointment July 2017

Clodagh MoriartyGroup Chief Digital Officer

Skills and experienceClodagh was appointed Group Chief Digital Officer in June 2018 Clodagh leads the delivery of a consistent and first-rate digital experience for customers across Sainsburyrsquos Argos and Sainsburyrsquos BankClodagh joined Sainsburyrsquos in 2010 from Bain amp Co management consultants where she had gained experience working on a broad range of projects across multiple sectors and countries Following two years as Head of Strategy at Sainsburyrsquosshe moved into Food Commercial as Category Manager for Meal Solutions and then became Head of Online Trading spanning Food General Merchandise and Clothing before being promoted to Director of Online in 2016 In this role Clodagh was instrumental in driving innovation within Groceries Online and launching new initiatives including SmartShop and Chop Chop

Date of appointment June 2018

14

APPENDIX Interim Results 201920 - November 2019

Supplementary financial details

3 Financial calendarQ3 trading statement(15 weeks to 4 January 2020)

Preliminary results(52 weeks to 7 March 2020)

8 January 2020

30 April 2020

1 Weighted average number of shares

The interim dividend datesOrdinary shares

Ex-dividend 14 November 2019Record 15 November 2019Payment 20 December 2019

H1 201920 22074m (24613m diluted)

H1 201819 21959m (24646m diluted) InterimFinalTotal

2 Dividend

201920

33p 31p79p

110p

201819

15

APPENDIX Interim Results 201920 - November 2019

Contacts

24

James CollinsHead of Investor RelationsTel + 44 (0) 20 7695 7112JamesCollinssainsburyscouk

Susie LynskeyInvestor Relations ManagerTel + 44 (0) 20 7695 0889SusieLynskeysainsburyscouk

Glyn DaviesInvestor Relations AssistantTel + 44 (0) 20 7695 0259GlynDaviessainsburyscouk

wwwj-sainsburycoukJ Sainsbury plc 33 Holborn London EC1N 2HT

Irene GalvanInvestor Relations AnalystTel + 44 (0) 20 7695 2762IreneGalvansainsburyscouk

  • Slide Number 1
  • Slide Number 2
  • Financial overview
  • Group performance overview
  • Retail sales
  • Sales performance versus market
  • Financial services
  • Financial services
  • Items excluded from underlying results
  • Retail capital expenditure
  • Pensions
  • Retail free cash flow
  • Balance sheet targets
  • Summary and Outlook
  • Slide Number 15
  • Key industry challenges
  • We will help our customers live well for less
  • Our strategy
  • Slide Number 19
  • Value brand investment
  • Lower prices on key volume lines
  • We continue to be less dependent on promotions
  • Improved grocery value
  • Slide Number 24
  • Category tier performance
  • Premium private label
  • Distinctive brands
  • Beauty Rollout
  • Our values make us different
  • Argos category and range focus
  • Clothing
  • Slide Number 32
  • Channels Supermarkets
  • Store investments driving customer satisfaction
  • Channels Convenience
  • Channels Groceries Online
  • Channels Argos
  • Slide Number 38
  • Product Quality Framework helps us fund investment
  • PQF cereals case study
  • BAU savings to offset cost inflation
  • Strategic cost transformation 5 year plan
  • Slide Number 43
  • Financial Services Priorities
  • Financial Services reshaping the portfolio
  • Financial Services key targets
  • Nectar
  • Slide Number 48
  • Digital
  • We will help our customers live well for less
  • Slide Number 51
  • Slide Number 52
  • Guidance for 201920
  • Retail sales
  • Sainsburyrsquos sales area and store numbers
  • Sainsburyrsquos store estate
  • Sainsburyrsquos investment programme
  • Retail margin
  • Group retail
  • Plc Board
  • Plc Board
  • Plc Board
  • Plc Board
  • Operating Board
  • Operating Board
  • Operating Board
  • Supplementary financial details
  • Contacts
Column1 201819
Grocery 19
GM 7
Clothing 1
To resize chart data range drag lower right corner of range
Grocery
GM
Clothing
Page 41: Interim Results 17/18 - Sainsbury's/media/Files/S... · 3 Interim Results 2019/20 - November 2019. Financial overview • First period reporting on an inc. IFRS 16 basis - Material

41 Interim Results 201920 - November 2019

Drive efficiency

to invest in the customer

offer

4

BAU savings to offset cost inflation

Manages inflationary pressures

BAU savingsH1 201920

Procurement GNFR

Retail Technology Efficiencies

Retail HRRetail

management structures

Shrink Reduction

42 Interim Results 201920 - November 2019

Drive efficiency

to invest in the customer

offer

4

Strategic cost transformation 5 year plan

Converge Tackle fixed cost

End to end reviews

Retail Operations Marketing and Commercial Operations

Other central support

Logistics and Supply Chain

Project A

Project C

Project D

Shared Services BPO

Property strategy

Project BGNFR procurement

Capital prioritisation

Technology Digital and Corporate Services

pound250-pound350m

pound150-pound250m

pound400-pound600mExecution underway In planning Opportunities identified

pound5bn addressable cost base

43 Interim Results 201920 - November 2019

Grow connected

services

5

44 Interim Results 201920 - November 2019

Grow connected

services

5

Financial Services Priorities

To be the provider of financial services for loyal Sainsburyrsquos and Argos customers

An agile capital and cost efficient provider of simple mobile-led financial services

Vision

Objective

Priorities Reshape Simplify Strengthen

45 Interim Results 201920 - November 2019

Grow connected

services

5

Current Customer Base

Customer Credit Risk Balance Sheet Earnings

Argos Storecards 22m Prime Near Prime

Credit Cards 09m Prime

Personal Loans 05m Prime

Mortgages 9K Exit

Total Lending

Deposits 03m

Insurances 05m Very Low Risk

Travel Money 266 Sites

ATMs 1890

Financial Services reshaping the portfolio

46 Interim Results 201920 - November 2019

Grow connected

services

5

Increase connectivity and value for Group

Stop mortgage acquisition review back book options

No capital input from the Group from now1

Costincome c503 within 5 years

Double UPBT double digit ROCE within 5 years

Upstream cash within 5 years2

Financial Services key targets

Transform the cost base

Improve returns

Financial services cash generative

Reduce risk profile to Group

Stop putting cash in to Financial Services

2

4

6

3

1

5

Focus on Sainsburyrsquos customer base

1 Subject to regulatory changes requirements2 Subject to regulatory approval3 On a Group contribution basis

47 Interim Results 201920 - November 2019

Grow connected

services

5

Nectar

bull Biggest loyalty programme in the UK

bull Over 18 million collectors

bull Most recognised loyalty brand in the UK

bull Launch of Nectar digital- 21 million app users- Increase in overall Nectar participation- Increased levels of personalisation- 138000 new Nectar customers- 1 app on launch weekend

bull Coalition strengthened with addition of Esso in June 2019

48 Interim Results 201920 - November 2019

Provide a seamless customer

experience

6

49 Interim Results 201920 - November 2019

Provide a seamless customer

experience

6

Digital

bull Groceries Online sales penetration of 8- App accounts for over 20 of orders

bull 21 million digital Nectar app users

bull 14 million Argos Financial Services app downloads

bull Smartshop rollout in over 350 stores

Groceries online

Chop Chop

SmartShop

Universaldiscovery

Seamlessfinancialservices

Singlebasket

50 Interim Results 201920 - November 2019

We will help our customers live well for less

Confident in the core Integrated customer offer

One multi brand multi channel business

Strong cash generation supporting investment dividend and allowing deleverage

Financial flexibility and resilience

Sustainable cost reduction covering cost inflation and funding investment in our competitive offer

QampA

APPENDIX Interim Results 201920 - November 2019

Appendices

APPENDIX Interim Results 201920 - November 2019

Guidance for 201920

1

Spacebull Expect to open 2 new Sainsburyrsquos supermarkets and up to 15 convenience storesbull Expect to open around 25 Argos stores in Sainsburyrsquos (of which 11 are

relocations) resulting in around 305 Argos stores in supermarketsbull Expect to close 2 supermarkets around 25 convenience stores and around 20

Argos stores in FY201920 as part of announced property closure programme of 10-15 supermarkets 30-40 convenience stores and 60-70 Argos stores

Financial Servicesbull Financial services underlying operating profit expected to be cpound45m including a

cpound10m benefit as a result of a change in transfer pricing between Argos and Argos Financial Services

bull Financial Services non-underlying costs are expected to be around pound30mbull No further capital injections into the Bank are expected following pound35m in H1 201920

Depreciation and amortisationbull Expect underlying retail depreciation and amortisation of around pound12bn

including cpound500m right of use asset depreciation

CostsOperating cost inflationbull Cost inflation between 2 and 3Cost savingsbull Continue to deliver cost savings to at least offset the impact of cost inflation

Finance costsbull Net finance costs of around pound405m including pound320m lease interest in

201920 following the introduction of IFRS 16

One-off itemsbull In 201920 cash outflows as a result of items excluded from

underlying results should not exceed pound100mbull Property strategy programme one-off costs expected to be

pound230m-pound270m of which cash costs are pound30-40m

Dividendbull Sainsburyrsquos plans to change the full year dividend policy to 19x cover by

underlying earnings (versus 20x previously) to offset the dilutive (non cash) impact of IFRS 16 on underlying earnings

Capital expenditurebull Retail capital expenditure to be around pound550mbull Retail capital expenditure is expected to be around pound550m-pound600m per

annum over the medium term

Net debtbull Net debt before fair value movements on derivatives to reduce by at

least pound300m

Tax ratebull Underlying tax rate to be between 25 and 26

APPENDIX Interim Results 201920 - November 2019

Retail sales

1 Sales including VAT excluding fuel

LFL sales growth1

(10)

Sales from net new space1

04

Total sales growth1

(06)

Supermarkets2

(07)

Convenience20

Groceries Online

70

Channels

(01)(25)

(12)

2 Supermarket sales include Argos SiS sales FY 1819 16

pound139bn

pound103bnGrocery

pound30bnGeneralMerchandise

pound488mClothing

2

Chart1

201819
194
66
1

Sheet1

APPENDIX Interim Results 201920 - November 2019

Sainsburyrsquos sales area and store numbersAs at 21 September 2019

Opening figures 201920New storesClosuresReplacement storesExtensionsRefurbishments downsizesClosing figures H1 201920

Area(lsquo000 sq ft) Number

21210 -

(20)--

(17)21173

608 -(1)---

607

Supermarkets Convenience

Opening figures 201920New storesClosuresReplacement storesExtensionsRefurbishments downsizesClosing figures H1 201920

Area(lsquo000 sq ft) Number

1934 12

(19)2 --

1929

820 5

(2)1 --

824

Area(lsquo000 sq ft) Number

Total

Opening figures 201920New storesClosuresReplacement storesExtensionsRefurbishments downsizesClosing figures H1 201920

23144 12

(39)2 -

(17)23102

1428 5

(3)1 --

1431

3

APPENDIX Interim Results 201920 - November 2019

Sainsburyrsquos store estateAs at 21 September 2019

Sq ftsales area

82446

870

40001 to60000

20001 to40000

10000 to20000

Under10000 Total

Over60000

0122122

0197197

0175175

06767

824607

1431

Argos storesArgos in SainsburyrsquosArgos in HomebaseOtherArgos total store numbers

Habitat1

Collection points

594281

8-

883

16317

As at21 Sept 2019

Disposalsclosures

Newstores

As at9 March 2019

17--8

-1

(7)-

(2)-

(9)

-(36)

588288

6-

88216

282

ConvenienceSupermarketsTotal stores

Number of stores

Sq ftsales area

1929350

2279

40001 to60000

20001 to40000

10000 to20000

Under10000 Total

Over60000

-18441844

-58185818

-85018501

-46604660

19292117323102

ConvenienceSupermarketsTotal stores

Space by store size (lsquo000 sq ft)

Argos and Habitat store numbers

1 5 Habitat stores 11 Habitat stores in Sainsburys

4

APPENDIX Interim Results 201920 - November 2019

ClosureBitterne West

Sainsburyrsquos investment programme201920

Q1

Supermarkets ConvenienceNew storesMilton Keynes Brooklands District CentBromley High StLeeds Wike Ridge LaneSalford Harbour CityCanterbury High St

ReplacementMayfair Stratton St

ClosuresMayfairWarren St

Q1Q1Q1Q2Q2

Q2

Q1Q2

5

APPENDIX Interim Results 201920 - November 2019

Retail margin

Retail sales (inc VAT inc fuel)(exc VAT inc fuel)

Retail underlying EBITDAR1

Retail underlying EBITDAR margin 2

at constant fuel pricesRetail underlying operating profit3

Retail underlying operating margin 4

at constant fuel prices

1656714808

10677272

4373030

1661214856

11147575

4873333

030342

30 bps28 bps10333 bps32 bps

1 Retail underlying operating profit before net rental income of pound6 million and underlying depreciation and amortisation of pound636 million2 Retail underlying EBITDAR divided by underlying retail sales excluding VAT3 Retail underlying earnings before interest tax and Sainsburyrsquos underlying share of post-tax profit from joint ventures4 Retail underlying operating profit divided by underlying retail sales excluding VAT

poundm H1201920

H1201819

Change

6

APPENDIX Interim Results 201920 - November 2019

H1201920

H1201819

Group retail

Return on capital employed 1

Net debt to EBITDAR (times)23

Fixed charge cover (times)2

Underlying tax rate Core retail capex sales5

713126

26515

743326

25715

poundm

1 ROCE Return is defined as a 52 week rolling underlying profit before interest and tax Capital employed is defined as group net assets2 Net debt of pound6778 million includes lease obligations under IFRS 16 and perpetual securities treated as debt divided by Group underlying EBITDAR of pound2171 million calculated for a 52-week period to 21 September 20193 Group underlying EBITDAR divided by rent (both capital and interest) and net finance costs where interest on perpetual securities is treated as an underlying finance costs4 52 weeks to 22nd September 2018 is not available due to the implementation of IFRS 16 Comparatives therefore reflect the 52 weeks to 9th March 20195 Includes retail sales inc vat inc fuel

4

4

7

APPENDIX Interim Results 201920 - November 2019

Plc Board

Kevin OrsquoByrneChief Financial Officer

Mike Coupe Group Chief Executive

Dame Susan Rice Senior Independent Director

Matt BrittinNon-Executive Director

Jo HarlowNon-Executive Director

Brian CassinNon-Executive Director

David KeensNon-Executive Director

Jean Tomlin Non-Executive Director

Martin Scicluna Chairman

8

APPENDIX Interim Results 201920 - November 2019

Plc Board

Mike Coupe Group Chief Executive Officer

Skills and experienceAppointed Group Chief Executive Officer on 9 July 2014 Mike has been a member of the Operating Board since October 2004 Mike has vast retail industry experience in trading strategy marketing digital and online as well as multi-site store experience He joined Sainsburyrsquos from Big Food Group where he was a board director of Big Food Group PLC and Managing Director of Iceland Food Stores He previously worked for both Asda and Tesco PLC where he served in a variety of senior management roles

Date of appointment 1 August 2007Mike has served as an Executive Director since 1 August 2007 and as Chief Executive Officer since 9 July 2014

Committee membershipCorporate Responsibility and Sustainability Committee

Kevin OrsquoByrne Chief Financial Officer

Skills and experienceKevin brings to the Board a wealth of retail and finance experience Kevin was previously Chief Executive Officer of Poundland Group Limited until December 2016 and held executive roles at Kingfisher plc from 2008 to 2015 including Divisional Director UK China and Turkey Chief Executive Officer of BampQ UK amp Ireland and Group Finance Director He was previously Group Finance Director of Dixons Retail plc and European Finance Director of Quaker Oats He was a Non-Executive Director of Land Securities Group PLC from 2008 to September 2017 where he was Chairman of the Audit Committee and Senior Independent Director

Date of appointment 9 January 2017

Other current rolesNon-Executive Director of Greene King plc

Skills and experienceMartin brings a breadth of experience and leadership in both executive and non-executive roles His previous roles include positions as the Chairman of Great Portland Estates plc Senior Independent Director and Chair of the Audit Committee of Worldpay Inc and Non-Executive Director and Chair of the Audit Committee of Lloyds Banking Group plc He was a partner at Deloitte LLP for 26 years serving as Chairman from 1995 to 2007 where his clients included Dixons WH Smith Alliance Unichem and Cadburyrsquos

Other current rolesChairman of RSA Insurance Group plc

Martin Scicluna Chairman

Date of appointment 1 November 2018 Martin joined the Board as Chairman Designate and Non-Executive Director on 1 November 2018 He was appointed as Chairman of the Board on 10 March 2019

Committee membershipChair of the Nomination Committee

Dame Susan Rice Senior Independent Director

Skills and experienceSusan has extensive experience as a Non-Executive Director as well as in retail banking financial services leadership and sustainability Her career in retail bankingis particularly relevant to our ownership ofSainsburyrsquos Bank Previously Susan was a member of the First Ministerrsquos Council of Economic Advisors Managing Director of Lloyds Banking Group Scotland and was previously Chief Executive and then Chairman of Lloyds TSB Scotland plc She has also held a range of other non-executive directorships including at the Bank of England and SSE plc

Committee membershipChair of the Remuneration Committee and a member of the Nomination Committee

Date of appointment 1 June 2013

Other current rolesChair of Scottish Water and Business Stream Chair of the Scottish Fiscal Commission Non-Executive Director of the North American Income Trust C Hoare and Co and Senior Independent Director of the North American Income Trust

9

Other current rolesNon-Executive Director and Chairman of the Audit Committee of Centrica plc

APPENDIX Interim Results 201920 - November 2019

Plc Board

Jean Tomlin Non-Executive Director

Skills and experienceJean has extensive experience and breadth of skills in human resources and corporate responsibility Jean was formerly Director of HR Workforce and Accreditation for The London OrganisingCommittee of the Olympic and Paralympic Games where she set the strategic direction to ensure the mobilisation of the combined 200000-strong workforce including paid staff volunteers and contractors which represented the recruitment and mobilisation of the largest peacetime workforce and set the industry standard for volunteering with the highly acclaimed Games She was previously Group HR Director at Marks and Spencer Group Plc HR Director and founder member of Egg plc and Sales amp Operations Director of Prudential Direct

Date of appointment 1 January 2013

Committee membershipAudit Committee Corporate Responsibility and Sustainability Committee and Nomination Committee

David Keens Non-Executive Director

Skills and experienceDavid has extensive retail experience and knowledge of consumer facing businesses together with his core skills in finance David was formerly Group Finance Director of next plc from 1991 to 2015 and their Group Treasurer from 1986 to 1991 Previous management experience includes nine years in the UK and overseas operations of multinational food manufacturer Nabisco and prior to that seven years in the accountancy profession

Date of appointment 29 April 2015

Committee membershipChair of the Audit Committee and a member of the Nomination Committee

Other current rolesIndependent Board member of Capri Holdings Limited Non-Executive Director of Hakluyt and Chief Executive Officer of Chanzo Limited

Other current rolesNon-Executive Director Senior Independent Director and Chair of the Audit Committee of Auto Trader Group plc

Matt BrittinNon-Executive Director

Skills and experienceMatt has extensive experience of running a high profile fast moving innovative digital business Since 2015 he has been responsible for Googlersquos business and operations in Europe the Middle East and Africa and hersquos been in leadership roles at Google since 2007 Prior to that Matt spent much of his career in media and marketing with particular interests in strategy commercial development and sales performance This included commercial and digital leadership roles in UK media

Date of appointment 27 January 2011

Committee membershipNomination Committee and Remuneration Committee

Other current rolesGooglersquos President ndash Europe Middle East and Africa and Director of The Media Trust

Brian Cassin Non-Executive Director

Skills and experienceBrian brings present day experience of running a FTSE40 group and of big data and analytics ndash topics of key importance to Sainsburyrsquos Brian joined Experian plc as Chief Financial Officer in April 2012 a post he held until his appointment as Chief Executive Officer in July 2014 Prior to this Brian spent his career in investment banking at Greenhill amp Co where he was Managing Director and Partner Brian has also held various roles at Baring Brothers International and at the London Stock Exchange

Date of appointment 1 April 2016

Committee membershipAudit Committee and Nomination Committee

Other current rolesChief Executive Officer of Experian plc

10

APPENDIX Interim Results 201920 - November 2019

Plc Board

Jo Harlow Non-Executive Director

Skills and experienceJo brings a wealth of experience in consumer-facing businesses and in the telecoms and technology industry bothin the UK and internationally Jo spent 12 years in a variety of senior management roles with Nokia and Microsoft Prior to this she spent eight years at PampG and 11 years at Reebok in senior sales and marketing positions in both Europe and the US

Date of appointment 11 September 2017

Committee membershipChair of the Corporate Responsibility and Sustainability Committee and member of the Nomination Committee and Remuneration Committee

Life PresidentLord Sainsbury of Preston Candover KG

Other current rolesNon-Executive Director of InterContinental Hotels plc Non-Executive Director of Halmaplc and Member of the Supervisory Board of Ceconomy AG

11

APPENDIX Interim Results 201920 - November 2019

Operating Board

Mike Coupe Group Chief Executive

Tim FallowfieldCompany Secretary amp Corporate Services Director

Kevin OrsquoByrne Chief Financial Officer

Jim BrownChief Executive Officer of Sainsburyrsquos Bank

Paul Mills-HicksFood Commercial Director

Angie RisleyGroup HR Director

Phil JordanGroup Chief InformationOfficer

Simon RobertsRetail and Operations Director

Clo MoriartyGroup Chief Digital Officer

12

APPENDIX Interim Results 201920 - November 2019

Operating Board

Mike Coupe Group Chief ExecutiveSee Appendix page 9

Kevin OrsquoByrneChief Financial OfficerSee Appendix page 9

Tim FallowfieldCompany Secretary amp Corporate Services Director

Date of appointment September 2004

Skills and experienceTim joined Sainsburyrsquos in 2001 as Company Secretary and joined the Operating Board in September 2004 In addition to his role as Company Secretary Tim is responsible for the Corporate Services Division comprising Legal Services Data Governance Safety Shareholder Services Insurance and Central Security He chairs the Group Safety Committee and the Data Governance Committee Tim joined Sainsburyrsquos from Exelplc the global logistics company now part of DHL where he was Company Secretary and General Counsel He began his career at the international law firm Clifford Chance and is a qualified solicitor Tim is Chairman of the Disability Confident Business Leaders Group which works with Government in shaping the disability employment agenda and in raising awareness of the benefits of employing disabled people

Jim BrownCEO of Sainsburyrsquos Bank

Skills and experienceJim joined Sainsburyrsquos Bank as CEO in June 2019 and is also a member of the Sainsburyrsquos Group Operating Board He has held a number of senior international Financial Services roles - most recently for RBS in the UK as CEO of Williams and Glyn and prior to that CEO of Ulster Bank in Northern Ireland and the Republic of Ireland Before moving to Ireland he was based in Hong Kong and was CEO Retail and Commercial Banking Asia and the Middle East for RBS and ABN AMRO He has also been a member of the RBS Group Management Committee ABN AMRO Executive Group ABN AMRO Global Consumer Leadership Team and the RBSBank of China Joint Steering Committee Earlier in his career he held a number of senior executive roles for Citibank in Asia and Australia and New Zealand Jim has also held various Board positions including at Ulster Bank Saudi Hollandi Bank The Royal Bank of Scotland (China) Co Ltd and RBS (Pakistan) Ltd He is also a past President of the Institute of Banking in Ireland He is currently a Certified Bank Director

Date of appointment August 2019

Paul Mills-HicksFood Commercial Director

Skills and experiencePaul joined the Operating Board in May 2014 as Food Commercial Director having spent over ten years at Sainsburyrsquos He was closely involved in the formation and execution of the lsquoMaking Sainsburyrsquos Great Againrsquo strategy Following this he held a variety of roles in commercial strategy and finance most recently as Business Unit Director for Grocery Prior to Sainsburyrsquos Paul was European Controller at Marks and Spencer Group PLC and a Director at UBS Warburg

Date of appointment May 2014

13

APPENDIX Interim Results 201920 - November 2019

Operating Board

Angie RisleyGroup HR Director

Skills and experienceAngie was appointed Group HR Director and a member of the Operating Board in January 2013 with responsibility for human resources Angie is also a Director of Sainsburyrsquos Bank plc Angie was most recently Non-Executive Director and Chairman of the Remuneration Committee of Serco plc and prior to this was Group HR Director of Lloyds Banking Group and an Executive Director of Whitbread PLC with responsibility for HR and Corporate Social Responsibility Angie is currently Non-Executive Director and Chair of the Remuneration Committee at Smith amp Nephew plc

Date of appointment January 2013

Phil JordanGroup Chief Information Officer

Skills and experiencePhil joined the Board in January 2018 and has brought a fresh globalperspective on technology to the Operating Board in addition to a wealth of experience in digital data and business transformation Prior to joining Sainsburyrsquos Phil had a long and successful track record in telecommunications Most recently he was Global Chief Information Officer at Telefonica overseeing Digital Transformation and Information Technology and prior to that was Chief Information Officer for Vodafone UKIreland Phil has worked as a Non-Executive Advisor on Technology in the Investment amp Retail Banking sector and is currently a Non-Executive Director of TalkTalk Telecom Group PLC and chairs its Cyber-Security Committee

Date of appointment January 2018

Simon RobertsRetail and Operations Director

Skills and experienceSimon joined Sainsburyrsquos and the Operating Board in July 2017 as Central Retail amp Operations Director responsible for Stores Central operation and Logistics In his previous role he was Executive Vice President of Walgreens Boots Alliance and President of Boots with responsibility for commercial and retail operations across the UK and Ireland Prior to Boots Simon was at Marks and Spencer Group PLC where he held operational and customer leadership roles across stores divisions and central operations Simon is also the Non-Executive Chairman at the Institute ofCustomer Service

Date of appointment July 2017

Clodagh MoriartyGroup Chief Digital Officer

Skills and experienceClodagh was appointed Group Chief Digital Officer in June 2018 Clodagh leads the delivery of a consistent and first-rate digital experience for customers across Sainsburyrsquos Argos and Sainsburyrsquos BankClodagh joined Sainsburyrsquos in 2010 from Bain amp Co management consultants where she had gained experience working on a broad range of projects across multiple sectors and countries Following two years as Head of Strategy at Sainsburyrsquosshe moved into Food Commercial as Category Manager for Meal Solutions and then became Head of Online Trading spanning Food General Merchandise and Clothing before being promoted to Director of Online in 2016 In this role Clodagh was instrumental in driving innovation within Groceries Online and launching new initiatives including SmartShop and Chop Chop

Date of appointment June 2018

14

APPENDIX Interim Results 201920 - November 2019

Supplementary financial details

3 Financial calendarQ3 trading statement(15 weeks to 4 January 2020)

Preliminary results(52 weeks to 7 March 2020)

8 January 2020

30 April 2020

1 Weighted average number of shares

The interim dividend datesOrdinary shares

Ex-dividend 14 November 2019Record 15 November 2019Payment 20 December 2019

H1 201920 22074m (24613m diluted)

H1 201819 21959m (24646m diluted) InterimFinalTotal

2 Dividend

201920

33p 31p79p

110p

201819

15

APPENDIX Interim Results 201920 - November 2019

Contacts

24

James CollinsHead of Investor RelationsTel + 44 (0) 20 7695 7112JamesCollinssainsburyscouk

Susie LynskeyInvestor Relations ManagerTel + 44 (0) 20 7695 0889SusieLynskeysainsburyscouk

Glyn DaviesInvestor Relations AssistantTel + 44 (0) 20 7695 0259GlynDaviessainsburyscouk

wwwj-sainsburycoukJ Sainsbury plc 33 Holborn London EC1N 2HT

Irene GalvanInvestor Relations AnalystTel + 44 (0) 20 7695 2762IreneGalvansainsburyscouk

  • Slide Number 1
  • Slide Number 2
  • Financial overview
  • Group performance overview
  • Retail sales
  • Sales performance versus market
  • Financial services
  • Financial services
  • Items excluded from underlying results
  • Retail capital expenditure
  • Pensions
  • Retail free cash flow
  • Balance sheet targets
  • Summary and Outlook
  • Slide Number 15
  • Key industry challenges
  • We will help our customers live well for less
  • Our strategy
  • Slide Number 19
  • Value brand investment
  • Lower prices on key volume lines
  • We continue to be less dependent on promotions
  • Improved grocery value
  • Slide Number 24
  • Category tier performance
  • Premium private label
  • Distinctive brands
  • Beauty Rollout
  • Our values make us different
  • Argos category and range focus
  • Clothing
  • Slide Number 32
  • Channels Supermarkets
  • Store investments driving customer satisfaction
  • Channels Convenience
  • Channels Groceries Online
  • Channels Argos
  • Slide Number 38
  • Product Quality Framework helps us fund investment
  • PQF cereals case study
  • BAU savings to offset cost inflation
  • Strategic cost transformation 5 year plan
  • Slide Number 43
  • Financial Services Priorities
  • Financial Services reshaping the portfolio
  • Financial Services key targets
  • Nectar
  • Slide Number 48
  • Digital
  • We will help our customers live well for less
  • Slide Number 51
  • Slide Number 52
  • Guidance for 201920
  • Retail sales
  • Sainsburyrsquos sales area and store numbers
  • Sainsburyrsquos store estate
  • Sainsburyrsquos investment programme
  • Retail margin
  • Group retail
  • Plc Board
  • Plc Board
  • Plc Board
  • Plc Board
  • Operating Board
  • Operating Board
  • Operating Board
  • Supplementary financial details
  • Contacts
Column1 201819
Grocery 19
GM 7
Clothing 1
To resize chart data range drag lower right corner of range
Grocery
GM
Clothing
Page 42: Interim Results 17/18 - Sainsbury's/media/Files/S... · 3 Interim Results 2019/20 - November 2019. Financial overview • First period reporting on an inc. IFRS 16 basis - Material

42 Interim Results 201920 - November 2019

Drive efficiency

to invest in the customer

offer

4

Strategic cost transformation 5 year plan

Converge Tackle fixed cost

End to end reviews

Retail Operations Marketing and Commercial Operations

Other central support

Logistics and Supply Chain

Project A

Project C

Project D

Shared Services BPO

Property strategy

Project BGNFR procurement

Capital prioritisation

Technology Digital and Corporate Services

pound250-pound350m

pound150-pound250m

pound400-pound600mExecution underway In planning Opportunities identified

pound5bn addressable cost base

43 Interim Results 201920 - November 2019

Grow connected

services

5

44 Interim Results 201920 - November 2019

Grow connected

services

5

Financial Services Priorities

To be the provider of financial services for loyal Sainsburyrsquos and Argos customers

An agile capital and cost efficient provider of simple mobile-led financial services

Vision

Objective

Priorities Reshape Simplify Strengthen

45 Interim Results 201920 - November 2019

Grow connected

services

5

Current Customer Base

Customer Credit Risk Balance Sheet Earnings

Argos Storecards 22m Prime Near Prime

Credit Cards 09m Prime

Personal Loans 05m Prime

Mortgages 9K Exit

Total Lending

Deposits 03m

Insurances 05m Very Low Risk

Travel Money 266 Sites

ATMs 1890

Financial Services reshaping the portfolio

46 Interim Results 201920 - November 2019

Grow connected

services

5

Increase connectivity and value for Group

Stop mortgage acquisition review back book options

No capital input from the Group from now1

Costincome c503 within 5 years

Double UPBT double digit ROCE within 5 years

Upstream cash within 5 years2

Financial Services key targets

Transform the cost base

Improve returns

Financial services cash generative

Reduce risk profile to Group

Stop putting cash in to Financial Services

2

4

6

3

1

5

Focus on Sainsburyrsquos customer base

1 Subject to regulatory changes requirements2 Subject to regulatory approval3 On a Group contribution basis

47 Interim Results 201920 - November 2019

Grow connected

services

5

Nectar

bull Biggest loyalty programme in the UK

bull Over 18 million collectors

bull Most recognised loyalty brand in the UK

bull Launch of Nectar digital- 21 million app users- Increase in overall Nectar participation- Increased levels of personalisation- 138000 new Nectar customers- 1 app on launch weekend

bull Coalition strengthened with addition of Esso in June 2019

48 Interim Results 201920 - November 2019

Provide a seamless customer

experience

6

49 Interim Results 201920 - November 2019

Provide a seamless customer

experience

6

Digital

bull Groceries Online sales penetration of 8- App accounts for over 20 of orders

bull 21 million digital Nectar app users

bull 14 million Argos Financial Services app downloads

bull Smartshop rollout in over 350 stores

Groceries online

Chop Chop

SmartShop

Universaldiscovery

Seamlessfinancialservices

Singlebasket

50 Interim Results 201920 - November 2019

We will help our customers live well for less

Confident in the core Integrated customer offer

One multi brand multi channel business

Strong cash generation supporting investment dividend and allowing deleverage

Financial flexibility and resilience

Sustainable cost reduction covering cost inflation and funding investment in our competitive offer

QampA

APPENDIX Interim Results 201920 - November 2019

Appendices

APPENDIX Interim Results 201920 - November 2019

Guidance for 201920

1

Spacebull Expect to open 2 new Sainsburyrsquos supermarkets and up to 15 convenience storesbull Expect to open around 25 Argos stores in Sainsburyrsquos (of which 11 are

relocations) resulting in around 305 Argos stores in supermarketsbull Expect to close 2 supermarkets around 25 convenience stores and around 20

Argos stores in FY201920 as part of announced property closure programme of 10-15 supermarkets 30-40 convenience stores and 60-70 Argos stores

Financial Servicesbull Financial services underlying operating profit expected to be cpound45m including a

cpound10m benefit as a result of a change in transfer pricing between Argos and Argos Financial Services

bull Financial Services non-underlying costs are expected to be around pound30mbull No further capital injections into the Bank are expected following pound35m in H1 201920

Depreciation and amortisationbull Expect underlying retail depreciation and amortisation of around pound12bn

including cpound500m right of use asset depreciation

CostsOperating cost inflationbull Cost inflation between 2 and 3Cost savingsbull Continue to deliver cost savings to at least offset the impact of cost inflation

Finance costsbull Net finance costs of around pound405m including pound320m lease interest in

201920 following the introduction of IFRS 16

One-off itemsbull In 201920 cash outflows as a result of items excluded from

underlying results should not exceed pound100mbull Property strategy programme one-off costs expected to be

pound230m-pound270m of which cash costs are pound30-40m

Dividendbull Sainsburyrsquos plans to change the full year dividend policy to 19x cover by

underlying earnings (versus 20x previously) to offset the dilutive (non cash) impact of IFRS 16 on underlying earnings

Capital expenditurebull Retail capital expenditure to be around pound550mbull Retail capital expenditure is expected to be around pound550m-pound600m per

annum over the medium term

Net debtbull Net debt before fair value movements on derivatives to reduce by at

least pound300m

Tax ratebull Underlying tax rate to be between 25 and 26

APPENDIX Interim Results 201920 - November 2019

Retail sales

1 Sales including VAT excluding fuel

LFL sales growth1

(10)

Sales from net new space1

04

Total sales growth1

(06)

Supermarkets2

(07)

Convenience20

Groceries Online

70

Channels

(01)(25)

(12)

2 Supermarket sales include Argos SiS sales FY 1819 16

pound139bn

pound103bnGrocery

pound30bnGeneralMerchandise

pound488mClothing

2

Chart1

201819
194
66
1

Sheet1

APPENDIX Interim Results 201920 - November 2019

Sainsburyrsquos sales area and store numbersAs at 21 September 2019

Opening figures 201920New storesClosuresReplacement storesExtensionsRefurbishments downsizesClosing figures H1 201920

Area(lsquo000 sq ft) Number

21210 -

(20)--

(17)21173

608 -(1)---

607

Supermarkets Convenience

Opening figures 201920New storesClosuresReplacement storesExtensionsRefurbishments downsizesClosing figures H1 201920

Area(lsquo000 sq ft) Number

1934 12

(19)2 --

1929

820 5

(2)1 --

824

Area(lsquo000 sq ft) Number

Total

Opening figures 201920New storesClosuresReplacement storesExtensionsRefurbishments downsizesClosing figures H1 201920

23144 12

(39)2 -

(17)23102

1428 5

(3)1 --

1431

3

APPENDIX Interim Results 201920 - November 2019

Sainsburyrsquos store estateAs at 21 September 2019

Sq ftsales area

82446

870

40001 to60000

20001 to40000

10000 to20000

Under10000 Total

Over60000

0122122

0197197

0175175

06767

824607

1431

Argos storesArgos in SainsburyrsquosArgos in HomebaseOtherArgos total store numbers

Habitat1

Collection points

594281

8-

883

16317

As at21 Sept 2019

Disposalsclosures

Newstores

As at9 March 2019

17--8

-1

(7)-

(2)-

(9)

-(36)

588288

6-

88216

282

ConvenienceSupermarketsTotal stores

Number of stores

Sq ftsales area

1929350

2279

40001 to60000

20001 to40000

10000 to20000

Under10000 Total

Over60000

-18441844

-58185818

-85018501

-46604660

19292117323102

ConvenienceSupermarketsTotal stores

Space by store size (lsquo000 sq ft)

Argos and Habitat store numbers

1 5 Habitat stores 11 Habitat stores in Sainsburys

4

APPENDIX Interim Results 201920 - November 2019

ClosureBitterne West

Sainsburyrsquos investment programme201920

Q1

Supermarkets ConvenienceNew storesMilton Keynes Brooklands District CentBromley High StLeeds Wike Ridge LaneSalford Harbour CityCanterbury High St

ReplacementMayfair Stratton St

ClosuresMayfairWarren St

Q1Q1Q1Q2Q2

Q2

Q1Q2

5

APPENDIX Interim Results 201920 - November 2019

Retail margin

Retail sales (inc VAT inc fuel)(exc VAT inc fuel)

Retail underlying EBITDAR1

Retail underlying EBITDAR margin 2

at constant fuel pricesRetail underlying operating profit3

Retail underlying operating margin 4

at constant fuel prices

1656714808

10677272

4373030

1661214856

11147575

4873333

030342

30 bps28 bps10333 bps32 bps

1 Retail underlying operating profit before net rental income of pound6 million and underlying depreciation and amortisation of pound636 million2 Retail underlying EBITDAR divided by underlying retail sales excluding VAT3 Retail underlying earnings before interest tax and Sainsburyrsquos underlying share of post-tax profit from joint ventures4 Retail underlying operating profit divided by underlying retail sales excluding VAT

poundm H1201920

H1201819

Change

6

APPENDIX Interim Results 201920 - November 2019

H1201920

H1201819

Group retail

Return on capital employed 1

Net debt to EBITDAR (times)23

Fixed charge cover (times)2

Underlying tax rate Core retail capex sales5

713126

26515

743326

25715

poundm

1 ROCE Return is defined as a 52 week rolling underlying profit before interest and tax Capital employed is defined as group net assets2 Net debt of pound6778 million includes lease obligations under IFRS 16 and perpetual securities treated as debt divided by Group underlying EBITDAR of pound2171 million calculated for a 52-week period to 21 September 20193 Group underlying EBITDAR divided by rent (both capital and interest) and net finance costs where interest on perpetual securities is treated as an underlying finance costs4 52 weeks to 22nd September 2018 is not available due to the implementation of IFRS 16 Comparatives therefore reflect the 52 weeks to 9th March 20195 Includes retail sales inc vat inc fuel

4

4

7

APPENDIX Interim Results 201920 - November 2019

Plc Board

Kevin OrsquoByrneChief Financial Officer

Mike Coupe Group Chief Executive

Dame Susan Rice Senior Independent Director

Matt BrittinNon-Executive Director

Jo HarlowNon-Executive Director

Brian CassinNon-Executive Director

David KeensNon-Executive Director

Jean Tomlin Non-Executive Director

Martin Scicluna Chairman

8

APPENDIX Interim Results 201920 - November 2019

Plc Board

Mike Coupe Group Chief Executive Officer

Skills and experienceAppointed Group Chief Executive Officer on 9 July 2014 Mike has been a member of the Operating Board since October 2004 Mike has vast retail industry experience in trading strategy marketing digital and online as well as multi-site store experience He joined Sainsburyrsquos from Big Food Group where he was a board director of Big Food Group PLC and Managing Director of Iceland Food Stores He previously worked for both Asda and Tesco PLC where he served in a variety of senior management roles

Date of appointment 1 August 2007Mike has served as an Executive Director since 1 August 2007 and as Chief Executive Officer since 9 July 2014

Committee membershipCorporate Responsibility and Sustainability Committee

Kevin OrsquoByrne Chief Financial Officer

Skills and experienceKevin brings to the Board a wealth of retail and finance experience Kevin was previously Chief Executive Officer of Poundland Group Limited until December 2016 and held executive roles at Kingfisher plc from 2008 to 2015 including Divisional Director UK China and Turkey Chief Executive Officer of BampQ UK amp Ireland and Group Finance Director He was previously Group Finance Director of Dixons Retail plc and European Finance Director of Quaker Oats He was a Non-Executive Director of Land Securities Group PLC from 2008 to September 2017 where he was Chairman of the Audit Committee and Senior Independent Director

Date of appointment 9 January 2017

Other current rolesNon-Executive Director of Greene King plc

Skills and experienceMartin brings a breadth of experience and leadership in both executive and non-executive roles His previous roles include positions as the Chairman of Great Portland Estates plc Senior Independent Director and Chair of the Audit Committee of Worldpay Inc and Non-Executive Director and Chair of the Audit Committee of Lloyds Banking Group plc He was a partner at Deloitte LLP for 26 years serving as Chairman from 1995 to 2007 where his clients included Dixons WH Smith Alliance Unichem and Cadburyrsquos

Other current rolesChairman of RSA Insurance Group plc

Martin Scicluna Chairman

Date of appointment 1 November 2018 Martin joined the Board as Chairman Designate and Non-Executive Director on 1 November 2018 He was appointed as Chairman of the Board on 10 March 2019

Committee membershipChair of the Nomination Committee

Dame Susan Rice Senior Independent Director

Skills and experienceSusan has extensive experience as a Non-Executive Director as well as in retail banking financial services leadership and sustainability Her career in retail bankingis particularly relevant to our ownership ofSainsburyrsquos Bank Previously Susan was a member of the First Ministerrsquos Council of Economic Advisors Managing Director of Lloyds Banking Group Scotland and was previously Chief Executive and then Chairman of Lloyds TSB Scotland plc She has also held a range of other non-executive directorships including at the Bank of England and SSE plc

Committee membershipChair of the Remuneration Committee and a member of the Nomination Committee

Date of appointment 1 June 2013

Other current rolesChair of Scottish Water and Business Stream Chair of the Scottish Fiscal Commission Non-Executive Director of the North American Income Trust C Hoare and Co and Senior Independent Director of the North American Income Trust

9

Other current rolesNon-Executive Director and Chairman of the Audit Committee of Centrica plc

APPENDIX Interim Results 201920 - November 2019

Plc Board

Jean Tomlin Non-Executive Director

Skills and experienceJean has extensive experience and breadth of skills in human resources and corporate responsibility Jean was formerly Director of HR Workforce and Accreditation for The London OrganisingCommittee of the Olympic and Paralympic Games where she set the strategic direction to ensure the mobilisation of the combined 200000-strong workforce including paid staff volunteers and contractors which represented the recruitment and mobilisation of the largest peacetime workforce and set the industry standard for volunteering with the highly acclaimed Games She was previously Group HR Director at Marks and Spencer Group Plc HR Director and founder member of Egg plc and Sales amp Operations Director of Prudential Direct

Date of appointment 1 January 2013

Committee membershipAudit Committee Corporate Responsibility and Sustainability Committee and Nomination Committee

David Keens Non-Executive Director

Skills and experienceDavid has extensive retail experience and knowledge of consumer facing businesses together with his core skills in finance David was formerly Group Finance Director of next plc from 1991 to 2015 and their Group Treasurer from 1986 to 1991 Previous management experience includes nine years in the UK and overseas operations of multinational food manufacturer Nabisco and prior to that seven years in the accountancy profession

Date of appointment 29 April 2015

Committee membershipChair of the Audit Committee and a member of the Nomination Committee

Other current rolesIndependent Board member of Capri Holdings Limited Non-Executive Director of Hakluyt and Chief Executive Officer of Chanzo Limited

Other current rolesNon-Executive Director Senior Independent Director and Chair of the Audit Committee of Auto Trader Group plc

Matt BrittinNon-Executive Director

Skills and experienceMatt has extensive experience of running a high profile fast moving innovative digital business Since 2015 he has been responsible for Googlersquos business and operations in Europe the Middle East and Africa and hersquos been in leadership roles at Google since 2007 Prior to that Matt spent much of his career in media and marketing with particular interests in strategy commercial development and sales performance This included commercial and digital leadership roles in UK media

Date of appointment 27 January 2011

Committee membershipNomination Committee and Remuneration Committee

Other current rolesGooglersquos President ndash Europe Middle East and Africa and Director of The Media Trust

Brian Cassin Non-Executive Director

Skills and experienceBrian brings present day experience of running a FTSE40 group and of big data and analytics ndash topics of key importance to Sainsburyrsquos Brian joined Experian plc as Chief Financial Officer in April 2012 a post he held until his appointment as Chief Executive Officer in July 2014 Prior to this Brian spent his career in investment banking at Greenhill amp Co where he was Managing Director and Partner Brian has also held various roles at Baring Brothers International and at the London Stock Exchange

Date of appointment 1 April 2016

Committee membershipAudit Committee and Nomination Committee

Other current rolesChief Executive Officer of Experian plc

10

APPENDIX Interim Results 201920 - November 2019

Plc Board

Jo Harlow Non-Executive Director

Skills and experienceJo brings a wealth of experience in consumer-facing businesses and in the telecoms and technology industry bothin the UK and internationally Jo spent 12 years in a variety of senior management roles with Nokia and Microsoft Prior to this she spent eight years at PampG and 11 years at Reebok in senior sales and marketing positions in both Europe and the US

Date of appointment 11 September 2017

Committee membershipChair of the Corporate Responsibility and Sustainability Committee and member of the Nomination Committee and Remuneration Committee

Life PresidentLord Sainsbury of Preston Candover KG

Other current rolesNon-Executive Director of InterContinental Hotels plc Non-Executive Director of Halmaplc and Member of the Supervisory Board of Ceconomy AG

11

APPENDIX Interim Results 201920 - November 2019

Operating Board

Mike Coupe Group Chief Executive

Tim FallowfieldCompany Secretary amp Corporate Services Director

Kevin OrsquoByrne Chief Financial Officer

Jim BrownChief Executive Officer of Sainsburyrsquos Bank

Paul Mills-HicksFood Commercial Director

Angie RisleyGroup HR Director

Phil JordanGroup Chief InformationOfficer

Simon RobertsRetail and Operations Director

Clo MoriartyGroup Chief Digital Officer

12

APPENDIX Interim Results 201920 - November 2019

Operating Board

Mike Coupe Group Chief ExecutiveSee Appendix page 9

Kevin OrsquoByrneChief Financial OfficerSee Appendix page 9

Tim FallowfieldCompany Secretary amp Corporate Services Director

Date of appointment September 2004

Skills and experienceTim joined Sainsburyrsquos in 2001 as Company Secretary and joined the Operating Board in September 2004 In addition to his role as Company Secretary Tim is responsible for the Corporate Services Division comprising Legal Services Data Governance Safety Shareholder Services Insurance and Central Security He chairs the Group Safety Committee and the Data Governance Committee Tim joined Sainsburyrsquos from Exelplc the global logistics company now part of DHL where he was Company Secretary and General Counsel He began his career at the international law firm Clifford Chance and is a qualified solicitor Tim is Chairman of the Disability Confident Business Leaders Group which works with Government in shaping the disability employment agenda and in raising awareness of the benefits of employing disabled people

Jim BrownCEO of Sainsburyrsquos Bank

Skills and experienceJim joined Sainsburyrsquos Bank as CEO in June 2019 and is also a member of the Sainsburyrsquos Group Operating Board He has held a number of senior international Financial Services roles - most recently for RBS in the UK as CEO of Williams and Glyn and prior to that CEO of Ulster Bank in Northern Ireland and the Republic of Ireland Before moving to Ireland he was based in Hong Kong and was CEO Retail and Commercial Banking Asia and the Middle East for RBS and ABN AMRO He has also been a member of the RBS Group Management Committee ABN AMRO Executive Group ABN AMRO Global Consumer Leadership Team and the RBSBank of China Joint Steering Committee Earlier in his career he held a number of senior executive roles for Citibank in Asia and Australia and New Zealand Jim has also held various Board positions including at Ulster Bank Saudi Hollandi Bank The Royal Bank of Scotland (China) Co Ltd and RBS (Pakistan) Ltd He is also a past President of the Institute of Banking in Ireland He is currently a Certified Bank Director

Date of appointment August 2019

Paul Mills-HicksFood Commercial Director

Skills and experiencePaul joined the Operating Board in May 2014 as Food Commercial Director having spent over ten years at Sainsburyrsquos He was closely involved in the formation and execution of the lsquoMaking Sainsburyrsquos Great Againrsquo strategy Following this he held a variety of roles in commercial strategy and finance most recently as Business Unit Director for Grocery Prior to Sainsburyrsquos Paul was European Controller at Marks and Spencer Group PLC and a Director at UBS Warburg

Date of appointment May 2014

13

APPENDIX Interim Results 201920 - November 2019

Operating Board

Angie RisleyGroup HR Director

Skills and experienceAngie was appointed Group HR Director and a member of the Operating Board in January 2013 with responsibility for human resources Angie is also a Director of Sainsburyrsquos Bank plc Angie was most recently Non-Executive Director and Chairman of the Remuneration Committee of Serco plc and prior to this was Group HR Director of Lloyds Banking Group and an Executive Director of Whitbread PLC with responsibility for HR and Corporate Social Responsibility Angie is currently Non-Executive Director and Chair of the Remuneration Committee at Smith amp Nephew plc

Date of appointment January 2013

Phil JordanGroup Chief Information Officer

Skills and experiencePhil joined the Board in January 2018 and has brought a fresh globalperspective on technology to the Operating Board in addition to a wealth of experience in digital data and business transformation Prior to joining Sainsburyrsquos Phil had a long and successful track record in telecommunications Most recently he was Global Chief Information Officer at Telefonica overseeing Digital Transformation and Information Technology and prior to that was Chief Information Officer for Vodafone UKIreland Phil has worked as a Non-Executive Advisor on Technology in the Investment amp Retail Banking sector and is currently a Non-Executive Director of TalkTalk Telecom Group PLC and chairs its Cyber-Security Committee

Date of appointment January 2018

Simon RobertsRetail and Operations Director

Skills and experienceSimon joined Sainsburyrsquos and the Operating Board in July 2017 as Central Retail amp Operations Director responsible for Stores Central operation and Logistics In his previous role he was Executive Vice President of Walgreens Boots Alliance and President of Boots with responsibility for commercial and retail operations across the UK and Ireland Prior to Boots Simon was at Marks and Spencer Group PLC where he held operational and customer leadership roles across stores divisions and central operations Simon is also the Non-Executive Chairman at the Institute ofCustomer Service

Date of appointment July 2017

Clodagh MoriartyGroup Chief Digital Officer

Skills and experienceClodagh was appointed Group Chief Digital Officer in June 2018 Clodagh leads the delivery of a consistent and first-rate digital experience for customers across Sainsburyrsquos Argos and Sainsburyrsquos BankClodagh joined Sainsburyrsquos in 2010 from Bain amp Co management consultants where she had gained experience working on a broad range of projects across multiple sectors and countries Following two years as Head of Strategy at Sainsburyrsquosshe moved into Food Commercial as Category Manager for Meal Solutions and then became Head of Online Trading spanning Food General Merchandise and Clothing before being promoted to Director of Online in 2016 In this role Clodagh was instrumental in driving innovation within Groceries Online and launching new initiatives including SmartShop and Chop Chop

Date of appointment June 2018

14

APPENDIX Interim Results 201920 - November 2019

Supplementary financial details

3 Financial calendarQ3 trading statement(15 weeks to 4 January 2020)

Preliminary results(52 weeks to 7 March 2020)

8 January 2020

30 April 2020

1 Weighted average number of shares

The interim dividend datesOrdinary shares

Ex-dividend 14 November 2019Record 15 November 2019Payment 20 December 2019

H1 201920 22074m (24613m diluted)

H1 201819 21959m (24646m diluted) InterimFinalTotal

2 Dividend

201920

33p 31p79p

110p

201819

15

APPENDIX Interim Results 201920 - November 2019

Contacts

24

James CollinsHead of Investor RelationsTel + 44 (0) 20 7695 7112JamesCollinssainsburyscouk

Susie LynskeyInvestor Relations ManagerTel + 44 (0) 20 7695 0889SusieLynskeysainsburyscouk

Glyn DaviesInvestor Relations AssistantTel + 44 (0) 20 7695 0259GlynDaviessainsburyscouk

wwwj-sainsburycoukJ Sainsbury plc 33 Holborn London EC1N 2HT

Irene GalvanInvestor Relations AnalystTel + 44 (0) 20 7695 2762IreneGalvansainsburyscouk

  • Slide Number 1
  • Slide Number 2
  • Financial overview
  • Group performance overview
  • Retail sales
  • Sales performance versus market
  • Financial services
  • Financial services
  • Items excluded from underlying results
  • Retail capital expenditure
  • Pensions
  • Retail free cash flow
  • Balance sheet targets
  • Summary and Outlook
  • Slide Number 15
  • Key industry challenges
  • We will help our customers live well for less
  • Our strategy
  • Slide Number 19
  • Value brand investment
  • Lower prices on key volume lines
  • We continue to be less dependent on promotions
  • Improved grocery value
  • Slide Number 24
  • Category tier performance
  • Premium private label
  • Distinctive brands
  • Beauty Rollout
  • Our values make us different
  • Argos category and range focus
  • Clothing
  • Slide Number 32
  • Channels Supermarkets
  • Store investments driving customer satisfaction
  • Channels Convenience
  • Channels Groceries Online
  • Channels Argos
  • Slide Number 38
  • Product Quality Framework helps us fund investment
  • PQF cereals case study
  • BAU savings to offset cost inflation
  • Strategic cost transformation 5 year plan
  • Slide Number 43
  • Financial Services Priorities
  • Financial Services reshaping the portfolio
  • Financial Services key targets
  • Nectar
  • Slide Number 48
  • Digital
  • We will help our customers live well for less
  • Slide Number 51
  • Slide Number 52
  • Guidance for 201920
  • Retail sales
  • Sainsburyrsquos sales area and store numbers
  • Sainsburyrsquos store estate
  • Sainsburyrsquos investment programme
  • Retail margin
  • Group retail
  • Plc Board
  • Plc Board
  • Plc Board
  • Plc Board
  • Operating Board
  • Operating Board
  • Operating Board
  • Supplementary financial details
  • Contacts
Column1 201819
Grocery 19
GM 7
Clothing 1
To resize chart data range drag lower right corner of range
Grocery
GM
Clothing
Page 43: Interim Results 17/18 - Sainsbury's/media/Files/S... · 3 Interim Results 2019/20 - November 2019. Financial overview • First period reporting on an inc. IFRS 16 basis - Material

43 Interim Results 201920 - November 2019

Grow connected

services

5

44 Interim Results 201920 - November 2019

Grow connected

services

5

Financial Services Priorities

To be the provider of financial services for loyal Sainsburyrsquos and Argos customers

An agile capital and cost efficient provider of simple mobile-led financial services

Vision

Objective

Priorities Reshape Simplify Strengthen

45 Interim Results 201920 - November 2019

Grow connected

services

5

Current Customer Base

Customer Credit Risk Balance Sheet Earnings

Argos Storecards 22m Prime Near Prime

Credit Cards 09m Prime

Personal Loans 05m Prime

Mortgages 9K Exit

Total Lending

Deposits 03m

Insurances 05m Very Low Risk

Travel Money 266 Sites

ATMs 1890

Financial Services reshaping the portfolio

46 Interim Results 201920 - November 2019

Grow connected

services

5

Increase connectivity and value for Group

Stop mortgage acquisition review back book options

No capital input from the Group from now1

Costincome c503 within 5 years

Double UPBT double digit ROCE within 5 years

Upstream cash within 5 years2

Financial Services key targets

Transform the cost base

Improve returns

Financial services cash generative

Reduce risk profile to Group

Stop putting cash in to Financial Services

2

4

6

3

1

5

Focus on Sainsburyrsquos customer base

1 Subject to regulatory changes requirements2 Subject to regulatory approval3 On a Group contribution basis

47 Interim Results 201920 - November 2019

Grow connected

services

5

Nectar

bull Biggest loyalty programme in the UK

bull Over 18 million collectors

bull Most recognised loyalty brand in the UK

bull Launch of Nectar digital- 21 million app users- Increase in overall Nectar participation- Increased levels of personalisation- 138000 new Nectar customers- 1 app on launch weekend

bull Coalition strengthened with addition of Esso in June 2019

48 Interim Results 201920 - November 2019

Provide a seamless customer

experience

6

49 Interim Results 201920 - November 2019

Provide a seamless customer

experience

6

Digital

bull Groceries Online sales penetration of 8- App accounts for over 20 of orders

bull 21 million digital Nectar app users

bull 14 million Argos Financial Services app downloads

bull Smartshop rollout in over 350 stores

Groceries online

Chop Chop

SmartShop

Universaldiscovery

Seamlessfinancialservices

Singlebasket

50 Interim Results 201920 - November 2019

We will help our customers live well for less

Confident in the core Integrated customer offer

One multi brand multi channel business

Strong cash generation supporting investment dividend and allowing deleverage

Financial flexibility and resilience

Sustainable cost reduction covering cost inflation and funding investment in our competitive offer

QampA

APPENDIX Interim Results 201920 - November 2019

Appendices

APPENDIX Interim Results 201920 - November 2019

Guidance for 201920

1

Spacebull Expect to open 2 new Sainsburyrsquos supermarkets and up to 15 convenience storesbull Expect to open around 25 Argos stores in Sainsburyrsquos (of which 11 are

relocations) resulting in around 305 Argos stores in supermarketsbull Expect to close 2 supermarkets around 25 convenience stores and around 20

Argos stores in FY201920 as part of announced property closure programme of 10-15 supermarkets 30-40 convenience stores and 60-70 Argos stores

Financial Servicesbull Financial services underlying operating profit expected to be cpound45m including a

cpound10m benefit as a result of a change in transfer pricing between Argos and Argos Financial Services

bull Financial Services non-underlying costs are expected to be around pound30mbull No further capital injections into the Bank are expected following pound35m in H1 201920

Depreciation and amortisationbull Expect underlying retail depreciation and amortisation of around pound12bn

including cpound500m right of use asset depreciation

CostsOperating cost inflationbull Cost inflation between 2 and 3Cost savingsbull Continue to deliver cost savings to at least offset the impact of cost inflation

Finance costsbull Net finance costs of around pound405m including pound320m lease interest in

201920 following the introduction of IFRS 16

One-off itemsbull In 201920 cash outflows as a result of items excluded from

underlying results should not exceed pound100mbull Property strategy programme one-off costs expected to be

pound230m-pound270m of which cash costs are pound30-40m

Dividendbull Sainsburyrsquos plans to change the full year dividend policy to 19x cover by

underlying earnings (versus 20x previously) to offset the dilutive (non cash) impact of IFRS 16 on underlying earnings

Capital expenditurebull Retail capital expenditure to be around pound550mbull Retail capital expenditure is expected to be around pound550m-pound600m per

annum over the medium term

Net debtbull Net debt before fair value movements on derivatives to reduce by at

least pound300m

Tax ratebull Underlying tax rate to be between 25 and 26

APPENDIX Interim Results 201920 - November 2019

Retail sales

1 Sales including VAT excluding fuel

LFL sales growth1

(10)

Sales from net new space1

04

Total sales growth1

(06)

Supermarkets2

(07)

Convenience20

Groceries Online

70

Channels

(01)(25)

(12)

2 Supermarket sales include Argos SiS sales FY 1819 16

pound139bn

pound103bnGrocery

pound30bnGeneralMerchandise

pound488mClothing

2

Chart1

201819
194
66
1

Sheet1

APPENDIX Interim Results 201920 - November 2019

Sainsburyrsquos sales area and store numbersAs at 21 September 2019

Opening figures 201920New storesClosuresReplacement storesExtensionsRefurbishments downsizesClosing figures H1 201920

Area(lsquo000 sq ft) Number

21210 -

(20)--

(17)21173

608 -(1)---

607

Supermarkets Convenience

Opening figures 201920New storesClosuresReplacement storesExtensionsRefurbishments downsizesClosing figures H1 201920

Area(lsquo000 sq ft) Number

1934 12

(19)2 --

1929

820 5

(2)1 --

824

Area(lsquo000 sq ft) Number

Total

Opening figures 201920New storesClosuresReplacement storesExtensionsRefurbishments downsizesClosing figures H1 201920

23144 12

(39)2 -

(17)23102

1428 5

(3)1 --

1431

3

APPENDIX Interim Results 201920 - November 2019

Sainsburyrsquos store estateAs at 21 September 2019

Sq ftsales area

82446

870

40001 to60000

20001 to40000

10000 to20000

Under10000 Total

Over60000

0122122

0197197

0175175

06767

824607

1431

Argos storesArgos in SainsburyrsquosArgos in HomebaseOtherArgos total store numbers

Habitat1

Collection points

594281

8-

883

16317

As at21 Sept 2019

Disposalsclosures

Newstores

As at9 March 2019

17--8

-1

(7)-

(2)-

(9)

-(36)

588288

6-

88216

282

ConvenienceSupermarketsTotal stores

Number of stores

Sq ftsales area

1929350

2279

40001 to60000

20001 to40000

10000 to20000

Under10000 Total

Over60000

-18441844

-58185818

-85018501

-46604660

19292117323102

ConvenienceSupermarketsTotal stores

Space by store size (lsquo000 sq ft)

Argos and Habitat store numbers

1 5 Habitat stores 11 Habitat stores in Sainsburys

4

APPENDIX Interim Results 201920 - November 2019

ClosureBitterne West

Sainsburyrsquos investment programme201920

Q1

Supermarkets ConvenienceNew storesMilton Keynes Brooklands District CentBromley High StLeeds Wike Ridge LaneSalford Harbour CityCanterbury High St

ReplacementMayfair Stratton St

ClosuresMayfairWarren St

Q1Q1Q1Q2Q2

Q2

Q1Q2

5

APPENDIX Interim Results 201920 - November 2019

Retail margin

Retail sales (inc VAT inc fuel)(exc VAT inc fuel)

Retail underlying EBITDAR1

Retail underlying EBITDAR margin 2

at constant fuel pricesRetail underlying operating profit3

Retail underlying operating margin 4

at constant fuel prices

1656714808

10677272

4373030

1661214856

11147575

4873333

030342

30 bps28 bps10333 bps32 bps

1 Retail underlying operating profit before net rental income of pound6 million and underlying depreciation and amortisation of pound636 million2 Retail underlying EBITDAR divided by underlying retail sales excluding VAT3 Retail underlying earnings before interest tax and Sainsburyrsquos underlying share of post-tax profit from joint ventures4 Retail underlying operating profit divided by underlying retail sales excluding VAT

poundm H1201920

H1201819

Change

6

APPENDIX Interim Results 201920 - November 2019

H1201920

H1201819

Group retail

Return on capital employed 1

Net debt to EBITDAR (times)23

Fixed charge cover (times)2

Underlying tax rate Core retail capex sales5

713126

26515

743326

25715

poundm

1 ROCE Return is defined as a 52 week rolling underlying profit before interest and tax Capital employed is defined as group net assets2 Net debt of pound6778 million includes lease obligations under IFRS 16 and perpetual securities treated as debt divided by Group underlying EBITDAR of pound2171 million calculated for a 52-week period to 21 September 20193 Group underlying EBITDAR divided by rent (both capital and interest) and net finance costs where interest on perpetual securities is treated as an underlying finance costs4 52 weeks to 22nd September 2018 is not available due to the implementation of IFRS 16 Comparatives therefore reflect the 52 weeks to 9th March 20195 Includes retail sales inc vat inc fuel

4

4

7

APPENDIX Interim Results 201920 - November 2019

Plc Board

Kevin OrsquoByrneChief Financial Officer

Mike Coupe Group Chief Executive

Dame Susan Rice Senior Independent Director

Matt BrittinNon-Executive Director

Jo HarlowNon-Executive Director

Brian CassinNon-Executive Director

David KeensNon-Executive Director

Jean Tomlin Non-Executive Director

Martin Scicluna Chairman

8

APPENDIX Interim Results 201920 - November 2019

Plc Board

Mike Coupe Group Chief Executive Officer

Skills and experienceAppointed Group Chief Executive Officer on 9 July 2014 Mike has been a member of the Operating Board since October 2004 Mike has vast retail industry experience in trading strategy marketing digital and online as well as multi-site store experience He joined Sainsburyrsquos from Big Food Group where he was a board director of Big Food Group PLC and Managing Director of Iceland Food Stores He previously worked for both Asda and Tesco PLC where he served in a variety of senior management roles

Date of appointment 1 August 2007Mike has served as an Executive Director since 1 August 2007 and as Chief Executive Officer since 9 July 2014

Committee membershipCorporate Responsibility and Sustainability Committee

Kevin OrsquoByrne Chief Financial Officer

Skills and experienceKevin brings to the Board a wealth of retail and finance experience Kevin was previously Chief Executive Officer of Poundland Group Limited until December 2016 and held executive roles at Kingfisher plc from 2008 to 2015 including Divisional Director UK China and Turkey Chief Executive Officer of BampQ UK amp Ireland and Group Finance Director He was previously Group Finance Director of Dixons Retail plc and European Finance Director of Quaker Oats He was a Non-Executive Director of Land Securities Group PLC from 2008 to September 2017 where he was Chairman of the Audit Committee and Senior Independent Director

Date of appointment 9 January 2017

Other current rolesNon-Executive Director of Greene King plc

Skills and experienceMartin brings a breadth of experience and leadership in both executive and non-executive roles His previous roles include positions as the Chairman of Great Portland Estates plc Senior Independent Director and Chair of the Audit Committee of Worldpay Inc and Non-Executive Director and Chair of the Audit Committee of Lloyds Banking Group plc He was a partner at Deloitte LLP for 26 years serving as Chairman from 1995 to 2007 where his clients included Dixons WH Smith Alliance Unichem and Cadburyrsquos

Other current rolesChairman of RSA Insurance Group plc

Martin Scicluna Chairman

Date of appointment 1 November 2018 Martin joined the Board as Chairman Designate and Non-Executive Director on 1 November 2018 He was appointed as Chairman of the Board on 10 March 2019

Committee membershipChair of the Nomination Committee

Dame Susan Rice Senior Independent Director

Skills and experienceSusan has extensive experience as a Non-Executive Director as well as in retail banking financial services leadership and sustainability Her career in retail bankingis particularly relevant to our ownership ofSainsburyrsquos Bank Previously Susan was a member of the First Ministerrsquos Council of Economic Advisors Managing Director of Lloyds Banking Group Scotland and was previously Chief Executive and then Chairman of Lloyds TSB Scotland plc She has also held a range of other non-executive directorships including at the Bank of England and SSE plc

Committee membershipChair of the Remuneration Committee and a member of the Nomination Committee

Date of appointment 1 June 2013

Other current rolesChair of Scottish Water and Business Stream Chair of the Scottish Fiscal Commission Non-Executive Director of the North American Income Trust C Hoare and Co and Senior Independent Director of the North American Income Trust

9

Other current rolesNon-Executive Director and Chairman of the Audit Committee of Centrica plc

APPENDIX Interim Results 201920 - November 2019

Plc Board

Jean Tomlin Non-Executive Director

Skills and experienceJean has extensive experience and breadth of skills in human resources and corporate responsibility Jean was formerly Director of HR Workforce and Accreditation for The London OrganisingCommittee of the Olympic and Paralympic Games where she set the strategic direction to ensure the mobilisation of the combined 200000-strong workforce including paid staff volunteers and contractors which represented the recruitment and mobilisation of the largest peacetime workforce and set the industry standard for volunteering with the highly acclaimed Games She was previously Group HR Director at Marks and Spencer Group Plc HR Director and founder member of Egg plc and Sales amp Operations Director of Prudential Direct

Date of appointment 1 January 2013

Committee membershipAudit Committee Corporate Responsibility and Sustainability Committee and Nomination Committee

David Keens Non-Executive Director

Skills and experienceDavid has extensive retail experience and knowledge of consumer facing businesses together with his core skills in finance David was formerly Group Finance Director of next plc from 1991 to 2015 and their Group Treasurer from 1986 to 1991 Previous management experience includes nine years in the UK and overseas operations of multinational food manufacturer Nabisco and prior to that seven years in the accountancy profession

Date of appointment 29 April 2015

Committee membershipChair of the Audit Committee and a member of the Nomination Committee

Other current rolesIndependent Board member of Capri Holdings Limited Non-Executive Director of Hakluyt and Chief Executive Officer of Chanzo Limited

Other current rolesNon-Executive Director Senior Independent Director and Chair of the Audit Committee of Auto Trader Group plc

Matt BrittinNon-Executive Director

Skills and experienceMatt has extensive experience of running a high profile fast moving innovative digital business Since 2015 he has been responsible for Googlersquos business and operations in Europe the Middle East and Africa and hersquos been in leadership roles at Google since 2007 Prior to that Matt spent much of his career in media and marketing with particular interests in strategy commercial development and sales performance This included commercial and digital leadership roles in UK media

Date of appointment 27 January 2011

Committee membershipNomination Committee and Remuneration Committee

Other current rolesGooglersquos President ndash Europe Middle East and Africa and Director of The Media Trust

Brian Cassin Non-Executive Director

Skills and experienceBrian brings present day experience of running a FTSE40 group and of big data and analytics ndash topics of key importance to Sainsburyrsquos Brian joined Experian plc as Chief Financial Officer in April 2012 a post he held until his appointment as Chief Executive Officer in July 2014 Prior to this Brian spent his career in investment banking at Greenhill amp Co where he was Managing Director and Partner Brian has also held various roles at Baring Brothers International and at the London Stock Exchange

Date of appointment 1 April 2016

Committee membershipAudit Committee and Nomination Committee

Other current rolesChief Executive Officer of Experian plc

10

APPENDIX Interim Results 201920 - November 2019

Plc Board

Jo Harlow Non-Executive Director

Skills and experienceJo brings a wealth of experience in consumer-facing businesses and in the telecoms and technology industry bothin the UK and internationally Jo spent 12 years in a variety of senior management roles with Nokia and Microsoft Prior to this she spent eight years at PampG and 11 years at Reebok in senior sales and marketing positions in both Europe and the US

Date of appointment 11 September 2017

Committee membershipChair of the Corporate Responsibility and Sustainability Committee and member of the Nomination Committee and Remuneration Committee

Life PresidentLord Sainsbury of Preston Candover KG

Other current rolesNon-Executive Director of InterContinental Hotels plc Non-Executive Director of Halmaplc and Member of the Supervisory Board of Ceconomy AG

11

APPENDIX Interim Results 201920 - November 2019

Operating Board

Mike Coupe Group Chief Executive

Tim FallowfieldCompany Secretary amp Corporate Services Director

Kevin OrsquoByrne Chief Financial Officer

Jim BrownChief Executive Officer of Sainsburyrsquos Bank

Paul Mills-HicksFood Commercial Director

Angie RisleyGroup HR Director

Phil JordanGroup Chief InformationOfficer

Simon RobertsRetail and Operations Director

Clo MoriartyGroup Chief Digital Officer

12

APPENDIX Interim Results 201920 - November 2019

Operating Board

Mike Coupe Group Chief ExecutiveSee Appendix page 9

Kevin OrsquoByrneChief Financial OfficerSee Appendix page 9

Tim FallowfieldCompany Secretary amp Corporate Services Director

Date of appointment September 2004

Skills and experienceTim joined Sainsburyrsquos in 2001 as Company Secretary and joined the Operating Board in September 2004 In addition to his role as Company Secretary Tim is responsible for the Corporate Services Division comprising Legal Services Data Governance Safety Shareholder Services Insurance and Central Security He chairs the Group Safety Committee and the Data Governance Committee Tim joined Sainsburyrsquos from Exelplc the global logistics company now part of DHL where he was Company Secretary and General Counsel He began his career at the international law firm Clifford Chance and is a qualified solicitor Tim is Chairman of the Disability Confident Business Leaders Group which works with Government in shaping the disability employment agenda and in raising awareness of the benefits of employing disabled people

Jim BrownCEO of Sainsburyrsquos Bank

Skills and experienceJim joined Sainsburyrsquos Bank as CEO in June 2019 and is also a member of the Sainsburyrsquos Group Operating Board He has held a number of senior international Financial Services roles - most recently for RBS in the UK as CEO of Williams and Glyn and prior to that CEO of Ulster Bank in Northern Ireland and the Republic of Ireland Before moving to Ireland he was based in Hong Kong and was CEO Retail and Commercial Banking Asia and the Middle East for RBS and ABN AMRO He has also been a member of the RBS Group Management Committee ABN AMRO Executive Group ABN AMRO Global Consumer Leadership Team and the RBSBank of China Joint Steering Committee Earlier in his career he held a number of senior executive roles for Citibank in Asia and Australia and New Zealand Jim has also held various Board positions including at Ulster Bank Saudi Hollandi Bank The Royal Bank of Scotland (China) Co Ltd and RBS (Pakistan) Ltd He is also a past President of the Institute of Banking in Ireland He is currently a Certified Bank Director

Date of appointment August 2019

Paul Mills-HicksFood Commercial Director

Skills and experiencePaul joined the Operating Board in May 2014 as Food Commercial Director having spent over ten years at Sainsburyrsquos He was closely involved in the formation and execution of the lsquoMaking Sainsburyrsquos Great Againrsquo strategy Following this he held a variety of roles in commercial strategy and finance most recently as Business Unit Director for Grocery Prior to Sainsburyrsquos Paul was European Controller at Marks and Spencer Group PLC and a Director at UBS Warburg

Date of appointment May 2014

13

APPENDIX Interim Results 201920 - November 2019

Operating Board

Angie RisleyGroup HR Director

Skills and experienceAngie was appointed Group HR Director and a member of the Operating Board in January 2013 with responsibility for human resources Angie is also a Director of Sainsburyrsquos Bank plc Angie was most recently Non-Executive Director and Chairman of the Remuneration Committee of Serco plc and prior to this was Group HR Director of Lloyds Banking Group and an Executive Director of Whitbread PLC with responsibility for HR and Corporate Social Responsibility Angie is currently Non-Executive Director and Chair of the Remuneration Committee at Smith amp Nephew plc

Date of appointment January 2013

Phil JordanGroup Chief Information Officer

Skills and experiencePhil joined the Board in January 2018 and has brought a fresh globalperspective on technology to the Operating Board in addition to a wealth of experience in digital data and business transformation Prior to joining Sainsburyrsquos Phil had a long and successful track record in telecommunications Most recently he was Global Chief Information Officer at Telefonica overseeing Digital Transformation and Information Technology and prior to that was Chief Information Officer for Vodafone UKIreland Phil has worked as a Non-Executive Advisor on Technology in the Investment amp Retail Banking sector and is currently a Non-Executive Director of TalkTalk Telecom Group PLC and chairs its Cyber-Security Committee

Date of appointment January 2018

Simon RobertsRetail and Operations Director

Skills and experienceSimon joined Sainsburyrsquos and the Operating Board in July 2017 as Central Retail amp Operations Director responsible for Stores Central operation and Logistics In his previous role he was Executive Vice President of Walgreens Boots Alliance and President of Boots with responsibility for commercial and retail operations across the UK and Ireland Prior to Boots Simon was at Marks and Spencer Group PLC where he held operational and customer leadership roles across stores divisions and central operations Simon is also the Non-Executive Chairman at the Institute ofCustomer Service

Date of appointment July 2017

Clodagh MoriartyGroup Chief Digital Officer

Skills and experienceClodagh was appointed Group Chief Digital Officer in June 2018 Clodagh leads the delivery of a consistent and first-rate digital experience for customers across Sainsburyrsquos Argos and Sainsburyrsquos BankClodagh joined Sainsburyrsquos in 2010 from Bain amp Co management consultants where she had gained experience working on a broad range of projects across multiple sectors and countries Following two years as Head of Strategy at Sainsburyrsquosshe moved into Food Commercial as Category Manager for Meal Solutions and then became Head of Online Trading spanning Food General Merchandise and Clothing before being promoted to Director of Online in 2016 In this role Clodagh was instrumental in driving innovation within Groceries Online and launching new initiatives including SmartShop and Chop Chop

Date of appointment June 2018

14

APPENDIX Interim Results 201920 - November 2019

Supplementary financial details

3 Financial calendarQ3 trading statement(15 weeks to 4 January 2020)

Preliminary results(52 weeks to 7 March 2020)

8 January 2020

30 April 2020

1 Weighted average number of shares

The interim dividend datesOrdinary shares

Ex-dividend 14 November 2019Record 15 November 2019Payment 20 December 2019

H1 201920 22074m (24613m diluted)

H1 201819 21959m (24646m diluted) InterimFinalTotal

2 Dividend

201920

33p 31p79p

110p

201819

15

APPENDIX Interim Results 201920 - November 2019

Contacts

24

James CollinsHead of Investor RelationsTel + 44 (0) 20 7695 7112JamesCollinssainsburyscouk

Susie LynskeyInvestor Relations ManagerTel + 44 (0) 20 7695 0889SusieLynskeysainsburyscouk

Glyn DaviesInvestor Relations AssistantTel + 44 (0) 20 7695 0259GlynDaviessainsburyscouk

wwwj-sainsburycoukJ Sainsbury plc 33 Holborn London EC1N 2HT

Irene GalvanInvestor Relations AnalystTel + 44 (0) 20 7695 2762IreneGalvansainsburyscouk

  • Slide Number 1
  • Slide Number 2
  • Financial overview
  • Group performance overview
  • Retail sales
  • Sales performance versus market
  • Financial services
  • Financial services
  • Items excluded from underlying results
  • Retail capital expenditure
  • Pensions
  • Retail free cash flow
  • Balance sheet targets
  • Summary and Outlook
  • Slide Number 15
  • Key industry challenges
  • We will help our customers live well for less
  • Our strategy
  • Slide Number 19
  • Value brand investment
  • Lower prices on key volume lines
  • We continue to be less dependent on promotions
  • Improved grocery value
  • Slide Number 24
  • Category tier performance
  • Premium private label
  • Distinctive brands
  • Beauty Rollout
  • Our values make us different
  • Argos category and range focus
  • Clothing
  • Slide Number 32
  • Channels Supermarkets
  • Store investments driving customer satisfaction
  • Channels Convenience
  • Channels Groceries Online
  • Channels Argos
  • Slide Number 38
  • Product Quality Framework helps us fund investment
  • PQF cereals case study
  • BAU savings to offset cost inflation
  • Strategic cost transformation 5 year plan
  • Slide Number 43
  • Financial Services Priorities
  • Financial Services reshaping the portfolio
  • Financial Services key targets
  • Nectar
  • Slide Number 48
  • Digital
  • We will help our customers live well for less
  • Slide Number 51
  • Slide Number 52
  • Guidance for 201920
  • Retail sales
  • Sainsburyrsquos sales area and store numbers
  • Sainsburyrsquos store estate
  • Sainsburyrsquos investment programme
  • Retail margin
  • Group retail
  • Plc Board
  • Plc Board
  • Plc Board
  • Plc Board
  • Operating Board
  • Operating Board
  • Operating Board
  • Supplementary financial details
  • Contacts
Column1 201819
Grocery 19
GM 7
Clothing 1
To resize chart data range drag lower right corner of range
Grocery
GM
Clothing
Page 44: Interim Results 17/18 - Sainsbury's/media/Files/S... · 3 Interim Results 2019/20 - November 2019. Financial overview • First period reporting on an inc. IFRS 16 basis - Material

44 Interim Results 201920 - November 2019

Grow connected

services

5

Financial Services Priorities

To be the provider of financial services for loyal Sainsburyrsquos and Argos customers

An agile capital and cost efficient provider of simple mobile-led financial services

Vision

Objective

Priorities Reshape Simplify Strengthen

45 Interim Results 201920 - November 2019

Grow connected

services

5

Current Customer Base

Customer Credit Risk Balance Sheet Earnings

Argos Storecards 22m Prime Near Prime

Credit Cards 09m Prime

Personal Loans 05m Prime

Mortgages 9K Exit

Total Lending

Deposits 03m

Insurances 05m Very Low Risk

Travel Money 266 Sites

ATMs 1890

Financial Services reshaping the portfolio

46 Interim Results 201920 - November 2019

Grow connected

services

5

Increase connectivity and value for Group

Stop mortgage acquisition review back book options

No capital input from the Group from now1

Costincome c503 within 5 years

Double UPBT double digit ROCE within 5 years

Upstream cash within 5 years2

Financial Services key targets

Transform the cost base

Improve returns

Financial services cash generative

Reduce risk profile to Group

Stop putting cash in to Financial Services

2

4

6

3

1

5

Focus on Sainsburyrsquos customer base

1 Subject to regulatory changes requirements2 Subject to regulatory approval3 On a Group contribution basis

47 Interim Results 201920 - November 2019

Grow connected

services

5

Nectar

bull Biggest loyalty programme in the UK

bull Over 18 million collectors

bull Most recognised loyalty brand in the UK

bull Launch of Nectar digital- 21 million app users- Increase in overall Nectar participation- Increased levels of personalisation- 138000 new Nectar customers- 1 app on launch weekend

bull Coalition strengthened with addition of Esso in June 2019

48 Interim Results 201920 - November 2019

Provide a seamless customer

experience

6

49 Interim Results 201920 - November 2019

Provide a seamless customer

experience

6

Digital

bull Groceries Online sales penetration of 8- App accounts for over 20 of orders

bull 21 million digital Nectar app users

bull 14 million Argos Financial Services app downloads

bull Smartshop rollout in over 350 stores

Groceries online

Chop Chop

SmartShop

Universaldiscovery

Seamlessfinancialservices

Singlebasket

50 Interim Results 201920 - November 2019

We will help our customers live well for less

Confident in the core Integrated customer offer

One multi brand multi channel business

Strong cash generation supporting investment dividend and allowing deleverage

Financial flexibility and resilience

Sustainable cost reduction covering cost inflation and funding investment in our competitive offer

QampA

APPENDIX Interim Results 201920 - November 2019

Appendices

APPENDIX Interim Results 201920 - November 2019

Guidance for 201920

1

Spacebull Expect to open 2 new Sainsburyrsquos supermarkets and up to 15 convenience storesbull Expect to open around 25 Argos stores in Sainsburyrsquos (of which 11 are

relocations) resulting in around 305 Argos stores in supermarketsbull Expect to close 2 supermarkets around 25 convenience stores and around 20

Argos stores in FY201920 as part of announced property closure programme of 10-15 supermarkets 30-40 convenience stores and 60-70 Argos stores

Financial Servicesbull Financial services underlying operating profit expected to be cpound45m including a

cpound10m benefit as a result of a change in transfer pricing between Argos and Argos Financial Services

bull Financial Services non-underlying costs are expected to be around pound30mbull No further capital injections into the Bank are expected following pound35m in H1 201920

Depreciation and amortisationbull Expect underlying retail depreciation and amortisation of around pound12bn

including cpound500m right of use asset depreciation

CostsOperating cost inflationbull Cost inflation between 2 and 3Cost savingsbull Continue to deliver cost savings to at least offset the impact of cost inflation

Finance costsbull Net finance costs of around pound405m including pound320m lease interest in

201920 following the introduction of IFRS 16

One-off itemsbull In 201920 cash outflows as a result of items excluded from

underlying results should not exceed pound100mbull Property strategy programme one-off costs expected to be

pound230m-pound270m of which cash costs are pound30-40m

Dividendbull Sainsburyrsquos plans to change the full year dividend policy to 19x cover by

underlying earnings (versus 20x previously) to offset the dilutive (non cash) impact of IFRS 16 on underlying earnings

Capital expenditurebull Retail capital expenditure to be around pound550mbull Retail capital expenditure is expected to be around pound550m-pound600m per

annum over the medium term

Net debtbull Net debt before fair value movements on derivatives to reduce by at

least pound300m

Tax ratebull Underlying tax rate to be between 25 and 26

APPENDIX Interim Results 201920 - November 2019

Retail sales

1 Sales including VAT excluding fuel

LFL sales growth1

(10)

Sales from net new space1

04

Total sales growth1

(06)

Supermarkets2

(07)

Convenience20

Groceries Online

70

Channels

(01)(25)

(12)

2 Supermarket sales include Argos SiS sales FY 1819 16

pound139bn

pound103bnGrocery

pound30bnGeneralMerchandise

pound488mClothing

2

Chart1

201819
194
66
1

Sheet1

APPENDIX Interim Results 201920 - November 2019

Sainsburyrsquos sales area and store numbersAs at 21 September 2019

Opening figures 201920New storesClosuresReplacement storesExtensionsRefurbishments downsizesClosing figures H1 201920

Area(lsquo000 sq ft) Number

21210 -

(20)--

(17)21173

608 -(1)---

607

Supermarkets Convenience

Opening figures 201920New storesClosuresReplacement storesExtensionsRefurbishments downsizesClosing figures H1 201920

Area(lsquo000 sq ft) Number

1934 12

(19)2 --

1929

820 5

(2)1 --

824

Area(lsquo000 sq ft) Number

Total

Opening figures 201920New storesClosuresReplacement storesExtensionsRefurbishments downsizesClosing figures H1 201920

23144 12

(39)2 -

(17)23102

1428 5

(3)1 --

1431

3

APPENDIX Interim Results 201920 - November 2019

Sainsburyrsquos store estateAs at 21 September 2019

Sq ftsales area

82446

870

40001 to60000

20001 to40000

10000 to20000

Under10000 Total

Over60000

0122122

0197197

0175175

06767

824607

1431

Argos storesArgos in SainsburyrsquosArgos in HomebaseOtherArgos total store numbers

Habitat1

Collection points

594281

8-

883

16317

As at21 Sept 2019

Disposalsclosures

Newstores

As at9 March 2019

17--8

-1

(7)-

(2)-

(9)

-(36)

588288

6-

88216

282

ConvenienceSupermarketsTotal stores

Number of stores

Sq ftsales area

1929350

2279

40001 to60000

20001 to40000

10000 to20000

Under10000 Total

Over60000

-18441844

-58185818

-85018501

-46604660

19292117323102

ConvenienceSupermarketsTotal stores

Space by store size (lsquo000 sq ft)

Argos and Habitat store numbers

1 5 Habitat stores 11 Habitat stores in Sainsburys

4

APPENDIX Interim Results 201920 - November 2019

ClosureBitterne West

Sainsburyrsquos investment programme201920

Q1

Supermarkets ConvenienceNew storesMilton Keynes Brooklands District CentBromley High StLeeds Wike Ridge LaneSalford Harbour CityCanterbury High St

ReplacementMayfair Stratton St

ClosuresMayfairWarren St

Q1Q1Q1Q2Q2

Q2

Q1Q2

5

APPENDIX Interim Results 201920 - November 2019

Retail margin

Retail sales (inc VAT inc fuel)(exc VAT inc fuel)

Retail underlying EBITDAR1

Retail underlying EBITDAR margin 2

at constant fuel pricesRetail underlying operating profit3

Retail underlying operating margin 4

at constant fuel prices

1656714808

10677272

4373030

1661214856

11147575

4873333

030342

30 bps28 bps10333 bps32 bps

1 Retail underlying operating profit before net rental income of pound6 million and underlying depreciation and amortisation of pound636 million2 Retail underlying EBITDAR divided by underlying retail sales excluding VAT3 Retail underlying earnings before interest tax and Sainsburyrsquos underlying share of post-tax profit from joint ventures4 Retail underlying operating profit divided by underlying retail sales excluding VAT

poundm H1201920

H1201819

Change

6

APPENDIX Interim Results 201920 - November 2019

H1201920

H1201819

Group retail

Return on capital employed 1

Net debt to EBITDAR (times)23

Fixed charge cover (times)2

Underlying tax rate Core retail capex sales5

713126

26515

743326

25715

poundm

1 ROCE Return is defined as a 52 week rolling underlying profit before interest and tax Capital employed is defined as group net assets2 Net debt of pound6778 million includes lease obligations under IFRS 16 and perpetual securities treated as debt divided by Group underlying EBITDAR of pound2171 million calculated for a 52-week period to 21 September 20193 Group underlying EBITDAR divided by rent (both capital and interest) and net finance costs where interest on perpetual securities is treated as an underlying finance costs4 52 weeks to 22nd September 2018 is not available due to the implementation of IFRS 16 Comparatives therefore reflect the 52 weeks to 9th March 20195 Includes retail sales inc vat inc fuel

4

4

7

APPENDIX Interim Results 201920 - November 2019

Plc Board

Kevin OrsquoByrneChief Financial Officer

Mike Coupe Group Chief Executive

Dame Susan Rice Senior Independent Director

Matt BrittinNon-Executive Director

Jo HarlowNon-Executive Director

Brian CassinNon-Executive Director

David KeensNon-Executive Director

Jean Tomlin Non-Executive Director

Martin Scicluna Chairman

8

APPENDIX Interim Results 201920 - November 2019

Plc Board

Mike Coupe Group Chief Executive Officer

Skills and experienceAppointed Group Chief Executive Officer on 9 July 2014 Mike has been a member of the Operating Board since October 2004 Mike has vast retail industry experience in trading strategy marketing digital and online as well as multi-site store experience He joined Sainsburyrsquos from Big Food Group where he was a board director of Big Food Group PLC and Managing Director of Iceland Food Stores He previously worked for both Asda and Tesco PLC where he served in a variety of senior management roles

Date of appointment 1 August 2007Mike has served as an Executive Director since 1 August 2007 and as Chief Executive Officer since 9 July 2014

Committee membershipCorporate Responsibility and Sustainability Committee

Kevin OrsquoByrne Chief Financial Officer

Skills and experienceKevin brings to the Board a wealth of retail and finance experience Kevin was previously Chief Executive Officer of Poundland Group Limited until December 2016 and held executive roles at Kingfisher plc from 2008 to 2015 including Divisional Director UK China and Turkey Chief Executive Officer of BampQ UK amp Ireland and Group Finance Director He was previously Group Finance Director of Dixons Retail plc and European Finance Director of Quaker Oats He was a Non-Executive Director of Land Securities Group PLC from 2008 to September 2017 where he was Chairman of the Audit Committee and Senior Independent Director

Date of appointment 9 January 2017

Other current rolesNon-Executive Director of Greene King plc

Skills and experienceMartin brings a breadth of experience and leadership in both executive and non-executive roles His previous roles include positions as the Chairman of Great Portland Estates plc Senior Independent Director and Chair of the Audit Committee of Worldpay Inc and Non-Executive Director and Chair of the Audit Committee of Lloyds Banking Group plc He was a partner at Deloitte LLP for 26 years serving as Chairman from 1995 to 2007 where his clients included Dixons WH Smith Alliance Unichem and Cadburyrsquos

Other current rolesChairman of RSA Insurance Group plc

Martin Scicluna Chairman

Date of appointment 1 November 2018 Martin joined the Board as Chairman Designate and Non-Executive Director on 1 November 2018 He was appointed as Chairman of the Board on 10 March 2019

Committee membershipChair of the Nomination Committee

Dame Susan Rice Senior Independent Director

Skills and experienceSusan has extensive experience as a Non-Executive Director as well as in retail banking financial services leadership and sustainability Her career in retail bankingis particularly relevant to our ownership ofSainsburyrsquos Bank Previously Susan was a member of the First Ministerrsquos Council of Economic Advisors Managing Director of Lloyds Banking Group Scotland and was previously Chief Executive and then Chairman of Lloyds TSB Scotland plc She has also held a range of other non-executive directorships including at the Bank of England and SSE plc

Committee membershipChair of the Remuneration Committee and a member of the Nomination Committee

Date of appointment 1 June 2013

Other current rolesChair of Scottish Water and Business Stream Chair of the Scottish Fiscal Commission Non-Executive Director of the North American Income Trust C Hoare and Co and Senior Independent Director of the North American Income Trust

9

Other current rolesNon-Executive Director and Chairman of the Audit Committee of Centrica plc

APPENDIX Interim Results 201920 - November 2019

Plc Board

Jean Tomlin Non-Executive Director

Skills and experienceJean has extensive experience and breadth of skills in human resources and corporate responsibility Jean was formerly Director of HR Workforce and Accreditation for The London OrganisingCommittee of the Olympic and Paralympic Games where she set the strategic direction to ensure the mobilisation of the combined 200000-strong workforce including paid staff volunteers and contractors which represented the recruitment and mobilisation of the largest peacetime workforce and set the industry standard for volunteering with the highly acclaimed Games She was previously Group HR Director at Marks and Spencer Group Plc HR Director and founder member of Egg plc and Sales amp Operations Director of Prudential Direct

Date of appointment 1 January 2013

Committee membershipAudit Committee Corporate Responsibility and Sustainability Committee and Nomination Committee

David Keens Non-Executive Director

Skills and experienceDavid has extensive retail experience and knowledge of consumer facing businesses together with his core skills in finance David was formerly Group Finance Director of next plc from 1991 to 2015 and their Group Treasurer from 1986 to 1991 Previous management experience includes nine years in the UK and overseas operations of multinational food manufacturer Nabisco and prior to that seven years in the accountancy profession

Date of appointment 29 April 2015

Committee membershipChair of the Audit Committee and a member of the Nomination Committee

Other current rolesIndependent Board member of Capri Holdings Limited Non-Executive Director of Hakluyt and Chief Executive Officer of Chanzo Limited

Other current rolesNon-Executive Director Senior Independent Director and Chair of the Audit Committee of Auto Trader Group plc

Matt BrittinNon-Executive Director

Skills and experienceMatt has extensive experience of running a high profile fast moving innovative digital business Since 2015 he has been responsible for Googlersquos business and operations in Europe the Middle East and Africa and hersquos been in leadership roles at Google since 2007 Prior to that Matt spent much of his career in media and marketing with particular interests in strategy commercial development and sales performance This included commercial and digital leadership roles in UK media

Date of appointment 27 January 2011

Committee membershipNomination Committee and Remuneration Committee

Other current rolesGooglersquos President ndash Europe Middle East and Africa and Director of The Media Trust

Brian Cassin Non-Executive Director

Skills and experienceBrian brings present day experience of running a FTSE40 group and of big data and analytics ndash topics of key importance to Sainsburyrsquos Brian joined Experian plc as Chief Financial Officer in April 2012 a post he held until his appointment as Chief Executive Officer in July 2014 Prior to this Brian spent his career in investment banking at Greenhill amp Co where he was Managing Director and Partner Brian has also held various roles at Baring Brothers International and at the London Stock Exchange

Date of appointment 1 April 2016

Committee membershipAudit Committee and Nomination Committee

Other current rolesChief Executive Officer of Experian plc

10

APPENDIX Interim Results 201920 - November 2019

Plc Board

Jo Harlow Non-Executive Director

Skills and experienceJo brings a wealth of experience in consumer-facing businesses and in the telecoms and technology industry bothin the UK and internationally Jo spent 12 years in a variety of senior management roles with Nokia and Microsoft Prior to this she spent eight years at PampG and 11 years at Reebok in senior sales and marketing positions in both Europe and the US

Date of appointment 11 September 2017

Committee membershipChair of the Corporate Responsibility and Sustainability Committee and member of the Nomination Committee and Remuneration Committee

Life PresidentLord Sainsbury of Preston Candover KG

Other current rolesNon-Executive Director of InterContinental Hotels plc Non-Executive Director of Halmaplc and Member of the Supervisory Board of Ceconomy AG

11

APPENDIX Interim Results 201920 - November 2019

Operating Board

Mike Coupe Group Chief Executive

Tim FallowfieldCompany Secretary amp Corporate Services Director

Kevin OrsquoByrne Chief Financial Officer

Jim BrownChief Executive Officer of Sainsburyrsquos Bank

Paul Mills-HicksFood Commercial Director

Angie RisleyGroup HR Director

Phil JordanGroup Chief InformationOfficer

Simon RobertsRetail and Operations Director

Clo MoriartyGroup Chief Digital Officer

12

APPENDIX Interim Results 201920 - November 2019

Operating Board

Mike Coupe Group Chief ExecutiveSee Appendix page 9

Kevin OrsquoByrneChief Financial OfficerSee Appendix page 9

Tim FallowfieldCompany Secretary amp Corporate Services Director

Date of appointment September 2004

Skills and experienceTim joined Sainsburyrsquos in 2001 as Company Secretary and joined the Operating Board in September 2004 In addition to his role as Company Secretary Tim is responsible for the Corporate Services Division comprising Legal Services Data Governance Safety Shareholder Services Insurance and Central Security He chairs the Group Safety Committee and the Data Governance Committee Tim joined Sainsburyrsquos from Exelplc the global logistics company now part of DHL where he was Company Secretary and General Counsel He began his career at the international law firm Clifford Chance and is a qualified solicitor Tim is Chairman of the Disability Confident Business Leaders Group which works with Government in shaping the disability employment agenda and in raising awareness of the benefits of employing disabled people

Jim BrownCEO of Sainsburyrsquos Bank

Skills and experienceJim joined Sainsburyrsquos Bank as CEO in June 2019 and is also a member of the Sainsburyrsquos Group Operating Board He has held a number of senior international Financial Services roles - most recently for RBS in the UK as CEO of Williams and Glyn and prior to that CEO of Ulster Bank in Northern Ireland and the Republic of Ireland Before moving to Ireland he was based in Hong Kong and was CEO Retail and Commercial Banking Asia and the Middle East for RBS and ABN AMRO He has also been a member of the RBS Group Management Committee ABN AMRO Executive Group ABN AMRO Global Consumer Leadership Team and the RBSBank of China Joint Steering Committee Earlier in his career he held a number of senior executive roles for Citibank in Asia and Australia and New Zealand Jim has also held various Board positions including at Ulster Bank Saudi Hollandi Bank The Royal Bank of Scotland (China) Co Ltd and RBS (Pakistan) Ltd He is also a past President of the Institute of Banking in Ireland He is currently a Certified Bank Director

Date of appointment August 2019

Paul Mills-HicksFood Commercial Director

Skills and experiencePaul joined the Operating Board in May 2014 as Food Commercial Director having spent over ten years at Sainsburyrsquos He was closely involved in the formation and execution of the lsquoMaking Sainsburyrsquos Great Againrsquo strategy Following this he held a variety of roles in commercial strategy and finance most recently as Business Unit Director for Grocery Prior to Sainsburyrsquos Paul was European Controller at Marks and Spencer Group PLC and a Director at UBS Warburg

Date of appointment May 2014

13

APPENDIX Interim Results 201920 - November 2019

Operating Board

Angie RisleyGroup HR Director

Skills and experienceAngie was appointed Group HR Director and a member of the Operating Board in January 2013 with responsibility for human resources Angie is also a Director of Sainsburyrsquos Bank plc Angie was most recently Non-Executive Director and Chairman of the Remuneration Committee of Serco plc and prior to this was Group HR Director of Lloyds Banking Group and an Executive Director of Whitbread PLC with responsibility for HR and Corporate Social Responsibility Angie is currently Non-Executive Director and Chair of the Remuneration Committee at Smith amp Nephew plc

Date of appointment January 2013

Phil JordanGroup Chief Information Officer

Skills and experiencePhil joined the Board in January 2018 and has brought a fresh globalperspective on technology to the Operating Board in addition to a wealth of experience in digital data and business transformation Prior to joining Sainsburyrsquos Phil had a long and successful track record in telecommunications Most recently he was Global Chief Information Officer at Telefonica overseeing Digital Transformation and Information Technology and prior to that was Chief Information Officer for Vodafone UKIreland Phil has worked as a Non-Executive Advisor on Technology in the Investment amp Retail Banking sector and is currently a Non-Executive Director of TalkTalk Telecom Group PLC and chairs its Cyber-Security Committee

Date of appointment January 2018

Simon RobertsRetail and Operations Director

Skills and experienceSimon joined Sainsburyrsquos and the Operating Board in July 2017 as Central Retail amp Operations Director responsible for Stores Central operation and Logistics In his previous role he was Executive Vice President of Walgreens Boots Alliance and President of Boots with responsibility for commercial and retail operations across the UK and Ireland Prior to Boots Simon was at Marks and Spencer Group PLC where he held operational and customer leadership roles across stores divisions and central operations Simon is also the Non-Executive Chairman at the Institute ofCustomer Service

Date of appointment July 2017

Clodagh MoriartyGroup Chief Digital Officer

Skills and experienceClodagh was appointed Group Chief Digital Officer in June 2018 Clodagh leads the delivery of a consistent and first-rate digital experience for customers across Sainsburyrsquos Argos and Sainsburyrsquos BankClodagh joined Sainsburyrsquos in 2010 from Bain amp Co management consultants where she had gained experience working on a broad range of projects across multiple sectors and countries Following two years as Head of Strategy at Sainsburyrsquosshe moved into Food Commercial as Category Manager for Meal Solutions and then became Head of Online Trading spanning Food General Merchandise and Clothing before being promoted to Director of Online in 2016 In this role Clodagh was instrumental in driving innovation within Groceries Online and launching new initiatives including SmartShop and Chop Chop

Date of appointment June 2018

14

APPENDIX Interim Results 201920 - November 2019

Supplementary financial details

3 Financial calendarQ3 trading statement(15 weeks to 4 January 2020)

Preliminary results(52 weeks to 7 March 2020)

8 January 2020

30 April 2020

1 Weighted average number of shares

The interim dividend datesOrdinary shares

Ex-dividend 14 November 2019Record 15 November 2019Payment 20 December 2019

H1 201920 22074m (24613m diluted)

H1 201819 21959m (24646m diluted) InterimFinalTotal

2 Dividend

201920

33p 31p79p

110p

201819

15

APPENDIX Interim Results 201920 - November 2019

Contacts

24

James CollinsHead of Investor RelationsTel + 44 (0) 20 7695 7112JamesCollinssainsburyscouk

Susie LynskeyInvestor Relations ManagerTel + 44 (0) 20 7695 0889SusieLynskeysainsburyscouk

Glyn DaviesInvestor Relations AssistantTel + 44 (0) 20 7695 0259GlynDaviessainsburyscouk

wwwj-sainsburycoukJ Sainsbury plc 33 Holborn London EC1N 2HT

Irene GalvanInvestor Relations AnalystTel + 44 (0) 20 7695 2762IreneGalvansainsburyscouk

  • Slide Number 1
  • Slide Number 2
  • Financial overview
  • Group performance overview
  • Retail sales
  • Sales performance versus market
  • Financial services
  • Financial services
  • Items excluded from underlying results
  • Retail capital expenditure
  • Pensions
  • Retail free cash flow
  • Balance sheet targets
  • Summary and Outlook
  • Slide Number 15
  • Key industry challenges
  • We will help our customers live well for less
  • Our strategy
  • Slide Number 19
  • Value brand investment
  • Lower prices on key volume lines
  • We continue to be less dependent on promotions
  • Improved grocery value
  • Slide Number 24
  • Category tier performance
  • Premium private label
  • Distinctive brands
  • Beauty Rollout
  • Our values make us different
  • Argos category and range focus
  • Clothing
  • Slide Number 32
  • Channels Supermarkets
  • Store investments driving customer satisfaction
  • Channels Convenience
  • Channels Groceries Online
  • Channels Argos
  • Slide Number 38
  • Product Quality Framework helps us fund investment
  • PQF cereals case study
  • BAU savings to offset cost inflation
  • Strategic cost transformation 5 year plan
  • Slide Number 43
  • Financial Services Priorities
  • Financial Services reshaping the portfolio
  • Financial Services key targets
  • Nectar
  • Slide Number 48
  • Digital
  • We will help our customers live well for less
  • Slide Number 51
  • Slide Number 52
  • Guidance for 201920
  • Retail sales
  • Sainsburyrsquos sales area and store numbers
  • Sainsburyrsquos store estate
  • Sainsburyrsquos investment programme
  • Retail margin
  • Group retail
  • Plc Board
  • Plc Board
  • Plc Board
  • Plc Board
  • Operating Board
  • Operating Board
  • Operating Board
  • Supplementary financial details
  • Contacts
Column1 201819
Grocery 19
GM 7
Clothing 1
To resize chart data range drag lower right corner of range
Grocery
GM
Clothing
Page 45: Interim Results 17/18 - Sainsbury's/media/Files/S... · 3 Interim Results 2019/20 - November 2019. Financial overview • First period reporting on an inc. IFRS 16 basis - Material

45 Interim Results 201920 - November 2019

Grow connected

services

5

Current Customer Base

Customer Credit Risk Balance Sheet Earnings

Argos Storecards 22m Prime Near Prime

Credit Cards 09m Prime

Personal Loans 05m Prime

Mortgages 9K Exit

Total Lending

Deposits 03m

Insurances 05m Very Low Risk

Travel Money 266 Sites

ATMs 1890

Financial Services reshaping the portfolio

46 Interim Results 201920 - November 2019

Grow connected

services

5

Increase connectivity and value for Group

Stop mortgage acquisition review back book options

No capital input from the Group from now1

Costincome c503 within 5 years

Double UPBT double digit ROCE within 5 years

Upstream cash within 5 years2

Financial Services key targets

Transform the cost base

Improve returns

Financial services cash generative

Reduce risk profile to Group

Stop putting cash in to Financial Services

2

4

6

3

1

5

Focus on Sainsburyrsquos customer base

1 Subject to regulatory changes requirements2 Subject to regulatory approval3 On a Group contribution basis

47 Interim Results 201920 - November 2019

Grow connected

services

5

Nectar

bull Biggest loyalty programme in the UK

bull Over 18 million collectors

bull Most recognised loyalty brand in the UK

bull Launch of Nectar digital- 21 million app users- Increase in overall Nectar participation- Increased levels of personalisation- 138000 new Nectar customers- 1 app on launch weekend

bull Coalition strengthened with addition of Esso in June 2019

48 Interim Results 201920 - November 2019

Provide a seamless customer

experience

6

49 Interim Results 201920 - November 2019

Provide a seamless customer

experience

6

Digital

bull Groceries Online sales penetration of 8- App accounts for over 20 of orders

bull 21 million digital Nectar app users

bull 14 million Argos Financial Services app downloads

bull Smartshop rollout in over 350 stores

Groceries online

Chop Chop

SmartShop

Universaldiscovery

Seamlessfinancialservices

Singlebasket

50 Interim Results 201920 - November 2019

We will help our customers live well for less

Confident in the core Integrated customer offer

One multi brand multi channel business

Strong cash generation supporting investment dividend and allowing deleverage

Financial flexibility and resilience

Sustainable cost reduction covering cost inflation and funding investment in our competitive offer

QampA

APPENDIX Interim Results 201920 - November 2019

Appendices

APPENDIX Interim Results 201920 - November 2019

Guidance for 201920

1

Spacebull Expect to open 2 new Sainsburyrsquos supermarkets and up to 15 convenience storesbull Expect to open around 25 Argos stores in Sainsburyrsquos (of which 11 are

relocations) resulting in around 305 Argos stores in supermarketsbull Expect to close 2 supermarkets around 25 convenience stores and around 20

Argos stores in FY201920 as part of announced property closure programme of 10-15 supermarkets 30-40 convenience stores and 60-70 Argos stores

Financial Servicesbull Financial services underlying operating profit expected to be cpound45m including a

cpound10m benefit as a result of a change in transfer pricing between Argos and Argos Financial Services

bull Financial Services non-underlying costs are expected to be around pound30mbull No further capital injections into the Bank are expected following pound35m in H1 201920

Depreciation and amortisationbull Expect underlying retail depreciation and amortisation of around pound12bn

including cpound500m right of use asset depreciation

CostsOperating cost inflationbull Cost inflation between 2 and 3Cost savingsbull Continue to deliver cost savings to at least offset the impact of cost inflation

Finance costsbull Net finance costs of around pound405m including pound320m lease interest in

201920 following the introduction of IFRS 16

One-off itemsbull In 201920 cash outflows as a result of items excluded from

underlying results should not exceed pound100mbull Property strategy programme one-off costs expected to be

pound230m-pound270m of which cash costs are pound30-40m

Dividendbull Sainsburyrsquos plans to change the full year dividend policy to 19x cover by

underlying earnings (versus 20x previously) to offset the dilutive (non cash) impact of IFRS 16 on underlying earnings

Capital expenditurebull Retail capital expenditure to be around pound550mbull Retail capital expenditure is expected to be around pound550m-pound600m per

annum over the medium term

Net debtbull Net debt before fair value movements on derivatives to reduce by at

least pound300m

Tax ratebull Underlying tax rate to be between 25 and 26

APPENDIX Interim Results 201920 - November 2019

Retail sales

1 Sales including VAT excluding fuel

LFL sales growth1

(10)

Sales from net new space1

04

Total sales growth1

(06)

Supermarkets2

(07)

Convenience20

Groceries Online

70

Channels

(01)(25)

(12)

2 Supermarket sales include Argos SiS sales FY 1819 16

pound139bn

pound103bnGrocery

pound30bnGeneralMerchandise

pound488mClothing

2

Chart1

201819
194
66
1

Sheet1

APPENDIX Interim Results 201920 - November 2019

Sainsburyrsquos sales area and store numbersAs at 21 September 2019

Opening figures 201920New storesClosuresReplacement storesExtensionsRefurbishments downsizesClosing figures H1 201920

Area(lsquo000 sq ft) Number

21210 -

(20)--

(17)21173

608 -(1)---

607

Supermarkets Convenience

Opening figures 201920New storesClosuresReplacement storesExtensionsRefurbishments downsizesClosing figures H1 201920

Area(lsquo000 sq ft) Number

1934 12

(19)2 --

1929

820 5

(2)1 --

824

Area(lsquo000 sq ft) Number

Total

Opening figures 201920New storesClosuresReplacement storesExtensionsRefurbishments downsizesClosing figures H1 201920

23144 12

(39)2 -

(17)23102

1428 5

(3)1 --

1431

3

APPENDIX Interim Results 201920 - November 2019

Sainsburyrsquos store estateAs at 21 September 2019

Sq ftsales area

82446

870

40001 to60000

20001 to40000

10000 to20000

Under10000 Total

Over60000

0122122

0197197

0175175

06767

824607

1431

Argos storesArgos in SainsburyrsquosArgos in HomebaseOtherArgos total store numbers

Habitat1

Collection points

594281

8-

883

16317

As at21 Sept 2019

Disposalsclosures

Newstores

As at9 March 2019

17--8

-1

(7)-

(2)-

(9)

-(36)

588288

6-

88216

282

ConvenienceSupermarketsTotal stores

Number of stores

Sq ftsales area

1929350

2279

40001 to60000

20001 to40000

10000 to20000

Under10000 Total

Over60000

-18441844

-58185818

-85018501

-46604660

19292117323102

ConvenienceSupermarketsTotal stores

Space by store size (lsquo000 sq ft)

Argos and Habitat store numbers

1 5 Habitat stores 11 Habitat stores in Sainsburys

4

APPENDIX Interim Results 201920 - November 2019

ClosureBitterne West

Sainsburyrsquos investment programme201920

Q1

Supermarkets ConvenienceNew storesMilton Keynes Brooklands District CentBromley High StLeeds Wike Ridge LaneSalford Harbour CityCanterbury High St

ReplacementMayfair Stratton St

ClosuresMayfairWarren St

Q1Q1Q1Q2Q2

Q2

Q1Q2

5

APPENDIX Interim Results 201920 - November 2019

Retail margin

Retail sales (inc VAT inc fuel)(exc VAT inc fuel)

Retail underlying EBITDAR1

Retail underlying EBITDAR margin 2

at constant fuel pricesRetail underlying operating profit3

Retail underlying operating margin 4

at constant fuel prices

1656714808

10677272

4373030

1661214856

11147575

4873333

030342

30 bps28 bps10333 bps32 bps

1 Retail underlying operating profit before net rental income of pound6 million and underlying depreciation and amortisation of pound636 million2 Retail underlying EBITDAR divided by underlying retail sales excluding VAT3 Retail underlying earnings before interest tax and Sainsburyrsquos underlying share of post-tax profit from joint ventures4 Retail underlying operating profit divided by underlying retail sales excluding VAT

poundm H1201920

H1201819

Change

6

APPENDIX Interim Results 201920 - November 2019

H1201920

H1201819

Group retail

Return on capital employed 1

Net debt to EBITDAR (times)23

Fixed charge cover (times)2

Underlying tax rate Core retail capex sales5

713126

26515

743326

25715

poundm

1 ROCE Return is defined as a 52 week rolling underlying profit before interest and tax Capital employed is defined as group net assets2 Net debt of pound6778 million includes lease obligations under IFRS 16 and perpetual securities treated as debt divided by Group underlying EBITDAR of pound2171 million calculated for a 52-week period to 21 September 20193 Group underlying EBITDAR divided by rent (both capital and interest) and net finance costs where interest on perpetual securities is treated as an underlying finance costs4 52 weeks to 22nd September 2018 is not available due to the implementation of IFRS 16 Comparatives therefore reflect the 52 weeks to 9th March 20195 Includes retail sales inc vat inc fuel

4

4

7

APPENDIX Interim Results 201920 - November 2019

Plc Board

Kevin OrsquoByrneChief Financial Officer

Mike Coupe Group Chief Executive

Dame Susan Rice Senior Independent Director

Matt BrittinNon-Executive Director

Jo HarlowNon-Executive Director

Brian CassinNon-Executive Director

David KeensNon-Executive Director

Jean Tomlin Non-Executive Director

Martin Scicluna Chairman

8

APPENDIX Interim Results 201920 - November 2019

Plc Board

Mike Coupe Group Chief Executive Officer

Skills and experienceAppointed Group Chief Executive Officer on 9 July 2014 Mike has been a member of the Operating Board since October 2004 Mike has vast retail industry experience in trading strategy marketing digital and online as well as multi-site store experience He joined Sainsburyrsquos from Big Food Group where he was a board director of Big Food Group PLC and Managing Director of Iceland Food Stores He previously worked for both Asda and Tesco PLC where he served in a variety of senior management roles

Date of appointment 1 August 2007Mike has served as an Executive Director since 1 August 2007 and as Chief Executive Officer since 9 July 2014

Committee membershipCorporate Responsibility and Sustainability Committee

Kevin OrsquoByrne Chief Financial Officer

Skills and experienceKevin brings to the Board a wealth of retail and finance experience Kevin was previously Chief Executive Officer of Poundland Group Limited until December 2016 and held executive roles at Kingfisher plc from 2008 to 2015 including Divisional Director UK China and Turkey Chief Executive Officer of BampQ UK amp Ireland and Group Finance Director He was previously Group Finance Director of Dixons Retail plc and European Finance Director of Quaker Oats He was a Non-Executive Director of Land Securities Group PLC from 2008 to September 2017 where he was Chairman of the Audit Committee and Senior Independent Director

Date of appointment 9 January 2017

Other current rolesNon-Executive Director of Greene King plc

Skills and experienceMartin brings a breadth of experience and leadership in both executive and non-executive roles His previous roles include positions as the Chairman of Great Portland Estates plc Senior Independent Director and Chair of the Audit Committee of Worldpay Inc and Non-Executive Director and Chair of the Audit Committee of Lloyds Banking Group plc He was a partner at Deloitte LLP for 26 years serving as Chairman from 1995 to 2007 where his clients included Dixons WH Smith Alliance Unichem and Cadburyrsquos

Other current rolesChairman of RSA Insurance Group plc

Martin Scicluna Chairman

Date of appointment 1 November 2018 Martin joined the Board as Chairman Designate and Non-Executive Director on 1 November 2018 He was appointed as Chairman of the Board on 10 March 2019

Committee membershipChair of the Nomination Committee

Dame Susan Rice Senior Independent Director

Skills and experienceSusan has extensive experience as a Non-Executive Director as well as in retail banking financial services leadership and sustainability Her career in retail bankingis particularly relevant to our ownership ofSainsburyrsquos Bank Previously Susan was a member of the First Ministerrsquos Council of Economic Advisors Managing Director of Lloyds Banking Group Scotland and was previously Chief Executive and then Chairman of Lloyds TSB Scotland plc She has also held a range of other non-executive directorships including at the Bank of England and SSE plc

Committee membershipChair of the Remuneration Committee and a member of the Nomination Committee

Date of appointment 1 June 2013

Other current rolesChair of Scottish Water and Business Stream Chair of the Scottish Fiscal Commission Non-Executive Director of the North American Income Trust C Hoare and Co and Senior Independent Director of the North American Income Trust

9

Other current rolesNon-Executive Director and Chairman of the Audit Committee of Centrica plc

APPENDIX Interim Results 201920 - November 2019

Plc Board

Jean Tomlin Non-Executive Director

Skills and experienceJean has extensive experience and breadth of skills in human resources and corporate responsibility Jean was formerly Director of HR Workforce and Accreditation for The London OrganisingCommittee of the Olympic and Paralympic Games where she set the strategic direction to ensure the mobilisation of the combined 200000-strong workforce including paid staff volunteers and contractors which represented the recruitment and mobilisation of the largest peacetime workforce and set the industry standard for volunteering with the highly acclaimed Games She was previously Group HR Director at Marks and Spencer Group Plc HR Director and founder member of Egg plc and Sales amp Operations Director of Prudential Direct

Date of appointment 1 January 2013

Committee membershipAudit Committee Corporate Responsibility and Sustainability Committee and Nomination Committee

David Keens Non-Executive Director

Skills and experienceDavid has extensive retail experience and knowledge of consumer facing businesses together with his core skills in finance David was formerly Group Finance Director of next plc from 1991 to 2015 and their Group Treasurer from 1986 to 1991 Previous management experience includes nine years in the UK and overseas operations of multinational food manufacturer Nabisco and prior to that seven years in the accountancy profession

Date of appointment 29 April 2015

Committee membershipChair of the Audit Committee and a member of the Nomination Committee

Other current rolesIndependent Board member of Capri Holdings Limited Non-Executive Director of Hakluyt and Chief Executive Officer of Chanzo Limited

Other current rolesNon-Executive Director Senior Independent Director and Chair of the Audit Committee of Auto Trader Group plc

Matt BrittinNon-Executive Director

Skills and experienceMatt has extensive experience of running a high profile fast moving innovative digital business Since 2015 he has been responsible for Googlersquos business and operations in Europe the Middle East and Africa and hersquos been in leadership roles at Google since 2007 Prior to that Matt spent much of his career in media and marketing with particular interests in strategy commercial development and sales performance This included commercial and digital leadership roles in UK media

Date of appointment 27 January 2011

Committee membershipNomination Committee and Remuneration Committee

Other current rolesGooglersquos President ndash Europe Middle East and Africa and Director of The Media Trust

Brian Cassin Non-Executive Director

Skills and experienceBrian brings present day experience of running a FTSE40 group and of big data and analytics ndash topics of key importance to Sainsburyrsquos Brian joined Experian plc as Chief Financial Officer in April 2012 a post he held until his appointment as Chief Executive Officer in July 2014 Prior to this Brian spent his career in investment banking at Greenhill amp Co where he was Managing Director and Partner Brian has also held various roles at Baring Brothers International and at the London Stock Exchange

Date of appointment 1 April 2016

Committee membershipAudit Committee and Nomination Committee

Other current rolesChief Executive Officer of Experian plc

10

APPENDIX Interim Results 201920 - November 2019

Plc Board

Jo Harlow Non-Executive Director

Skills and experienceJo brings a wealth of experience in consumer-facing businesses and in the telecoms and technology industry bothin the UK and internationally Jo spent 12 years in a variety of senior management roles with Nokia and Microsoft Prior to this she spent eight years at PampG and 11 years at Reebok in senior sales and marketing positions in both Europe and the US

Date of appointment 11 September 2017

Committee membershipChair of the Corporate Responsibility and Sustainability Committee and member of the Nomination Committee and Remuneration Committee

Life PresidentLord Sainsbury of Preston Candover KG

Other current rolesNon-Executive Director of InterContinental Hotels plc Non-Executive Director of Halmaplc and Member of the Supervisory Board of Ceconomy AG

11

APPENDIX Interim Results 201920 - November 2019

Operating Board

Mike Coupe Group Chief Executive

Tim FallowfieldCompany Secretary amp Corporate Services Director

Kevin OrsquoByrne Chief Financial Officer

Jim BrownChief Executive Officer of Sainsburyrsquos Bank

Paul Mills-HicksFood Commercial Director

Angie RisleyGroup HR Director

Phil JordanGroup Chief InformationOfficer

Simon RobertsRetail and Operations Director

Clo MoriartyGroup Chief Digital Officer

12

APPENDIX Interim Results 201920 - November 2019

Operating Board

Mike Coupe Group Chief ExecutiveSee Appendix page 9

Kevin OrsquoByrneChief Financial OfficerSee Appendix page 9

Tim FallowfieldCompany Secretary amp Corporate Services Director

Date of appointment September 2004

Skills and experienceTim joined Sainsburyrsquos in 2001 as Company Secretary and joined the Operating Board in September 2004 In addition to his role as Company Secretary Tim is responsible for the Corporate Services Division comprising Legal Services Data Governance Safety Shareholder Services Insurance and Central Security He chairs the Group Safety Committee and the Data Governance Committee Tim joined Sainsburyrsquos from Exelplc the global logistics company now part of DHL where he was Company Secretary and General Counsel He began his career at the international law firm Clifford Chance and is a qualified solicitor Tim is Chairman of the Disability Confident Business Leaders Group which works with Government in shaping the disability employment agenda and in raising awareness of the benefits of employing disabled people

Jim BrownCEO of Sainsburyrsquos Bank

Skills and experienceJim joined Sainsburyrsquos Bank as CEO in June 2019 and is also a member of the Sainsburyrsquos Group Operating Board He has held a number of senior international Financial Services roles - most recently for RBS in the UK as CEO of Williams and Glyn and prior to that CEO of Ulster Bank in Northern Ireland and the Republic of Ireland Before moving to Ireland he was based in Hong Kong and was CEO Retail and Commercial Banking Asia and the Middle East for RBS and ABN AMRO He has also been a member of the RBS Group Management Committee ABN AMRO Executive Group ABN AMRO Global Consumer Leadership Team and the RBSBank of China Joint Steering Committee Earlier in his career he held a number of senior executive roles for Citibank in Asia and Australia and New Zealand Jim has also held various Board positions including at Ulster Bank Saudi Hollandi Bank The Royal Bank of Scotland (China) Co Ltd and RBS (Pakistan) Ltd He is also a past President of the Institute of Banking in Ireland He is currently a Certified Bank Director

Date of appointment August 2019

Paul Mills-HicksFood Commercial Director

Skills and experiencePaul joined the Operating Board in May 2014 as Food Commercial Director having spent over ten years at Sainsburyrsquos He was closely involved in the formation and execution of the lsquoMaking Sainsburyrsquos Great Againrsquo strategy Following this he held a variety of roles in commercial strategy and finance most recently as Business Unit Director for Grocery Prior to Sainsburyrsquos Paul was European Controller at Marks and Spencer Group PLC and a Director at UBS Warburg

Date of appointment May 2014

13

APPENDIX Interim Results 201920 - November 2019

Operating Board

Angie RisleyGroup HR Director

Skills and experienceAngie was appointed Group HR Director and a member of the Operating Board in January 2013 with responsibility for human resources Angie is also a Director of Sainsburyrsquos Bank plc Angie was most recently Non-Executive Director and Chairman of the Remuneration Committee of Serco plc and prior to this was Group HR Director of Lloyds Banking Group and an Executive Director of Whitbread PLC with responsibility for HR and Corporate Social Responsibility Angie is currently Non-Executive Director and Chair of the Remuneration Committee at Smith amp Nephew plc

Date of appointment January 2013

Phil JordanGroup Chief Information Officer

Skills and experiencePhil joined the Board in January 2018 and has brought a fresh globalperspective on technology to the Operating Board in addition to a wealth of experience in digital data and business transformation Prior to joining Sainsburyrsquos Phil had a long and successful track record in telecommunications Most recently he was Global Chief Information Officer at Telefonica overseeing Digital Transformation and Information Technology and prior to that was Chief Information Officer for Vodafone UKIreland Phil has worked as a Non-Executive Advisor on Technology in the Investment amp Retail Banking sector and is currently a Non-Executive Director of TalkTalk Telecom Group PLC and chairs its Cyber-Security Committee

Date of appointment January 2018

Simon RobertsRetail and Operations Director

Skills and experienceSimon joined Sainsburyrsquos and the Operating Board in July 2017 as Central Retail amp Operations Director responsible for Stores Central operation and Logistics In his previous role he was Executive Vice President of Walgreens Boots Alliance and President of Boots with responsibility for commercial and retail operations across the UK and Ireland Prior to Boots Simon was at Marks and Spencer Group PLC where he held operational and customer leadership roles across stores divisions and central operations Simon is also the Non-Executive Chairman at the Institute ofCustomer Service

Date of appointment July 2017

Clodagh MoriartyGroup Chief Digital Officer

Skills and experienceClodagh was appointed Group Chief Digital Officer in June 2018 Clodagh leads the delivery of a consistent and first-rate digital experience for customers across Sainsburyrsquos Argos and Sainsburyrsquos BankClodagh joined Sainsburyrsquos in 2010 from Bain amp Co management consultants where she had gained experience working on a broad range of projects across multiple sectors and countries Following two years as Head of Strategy at Sainsburyrsquosshe moved into Food Commercial as Category Manager for Meal Solutions and then became Head of Online Trading spanning Food General Merchandise and Clothing before being promoted to Director of Online in 2016 In this role Clodagh was instrumental in driving innovation within Groceries Online and launching new initiatives including SmartShop and Chop Chop

Date of appointment June 2018

14

APPENDIX Interim Results 201920 - November 2019

Supplementary financial details

3 Financial calendarQ3 trading statement(15 weeks to 4 January 2020)

Preliminary results(52 weeks to 7 March 2020)

8 January 2020

30 April 2020

1 Weighted average number of shares

The interim dividend datesOrdinary shares

Ex-dividend 14 November 2019Record 15 November 2019Payment 20 December 2019

H1 201920 22074m (24613m diluted)

H1 201819 21959m (24646m diluted) InterimFinalTotal

2 Dividend

201920

33p 31p79p

110p

201819

15

APPENDIX Interim Results 201920 - November 2019

Contacts

24

James CollinsHead of Investor RelationsTel + 44 (0) 20 7695 7112JamesCollinssainsburyscouk

Susie LynskeyInvestor Relations ManagerTel + 44 (0) 20 7695 0889SusieLynskeysainsburyscouk

Glyn DaviesInvestor Relations AssistantTel + 44 (0) 20 7695 0259GlynDaviessainsburyscouk

wwwj-sainsburycoukJ Sainsbury plc 33 Holborn London EC1N 2HT

Irene GalvanInvestor Relations AnalystTel + 44 (0) 20 7695 2762IreneGalvansainsburyscouk

  • Slide Number 1
  • Slide Number 2
  • Financial overview
  • Group performance overview
  • Retail sales
  • Sales performance versus market
  • Financial services
  • Financial services
  • Items excluded from underlying results
  • Retail capital expenditure
  • Pensions
  • Retail free cash flow
  • Balance sheet targets
  • Summary and Outlook
  • Slide Number 15
  • Key industry challenges
  • We will help our customers live well for less
  • Our strategy
  • Slide Number 19
  • Value brand investment
  • Lower prices on key volume lines
  • We continue to be less dependent on promotions
  • Improved grocery value
  • Slide Number 24
  • Category tier performance
  • Premium private label
  • Distinctive brands
  • Beauty Rollout
  • Our values make us different
  • Argos category and range focus
  • Clothing
  • Slide Number 32
  • Channels Supermarkets
  • Store investments driving customer satisfaction
  • Channels Convenience
  • Channels Groceries Online
  • Channels Argos
  • Slide Number 38
  • Product Quality Framework helps us fund investment
  • PQF cereals case study
  • BAU savings to offset cost inflation
  • Strategic cost transformation 5 year plan
  • Slide Number 43
  • Financial Services Priorities
  • Financial Services reshaping the portfolio
  • Financial Services key targets
  • Nectar
  • Slide Number 48
  • Digital
  • We will help our customers live well for less
  • Slide Number 51
  • Slide Number 52
  • Guidance for 201920
  • Retail sales
  • Sainsburyrsquos sales area and store numbers
  • Sainsburyrsquos store estate
  • Sainsburyrsquos investment programme
  • Retail margin
  • Group retail
  • Plc Board
  • Plc Board
  • Plc Board
  • Plc Board
  • Operating Board
  • Operating Board
  • Operating Board
  • Supplementary financial details
  • Contacts
Column1 201819
Grocery 19
GM 7
Clothing 1
To resize chart data range drag lower right corner of range
Grocery
GM
Clothing
Page 46: Interim Results 17/18 - Sainsbury's/media/Files/S... · 3 Interim Results 2019/20 - November 2019. Financial overview • First period reporting on an inc. IFRS 16 basis - Material

46 Interim Results 201920 - November 2019

Grow connected

services

5

Increase connectivity and value for Group

Stop mortgage acquisition review back book options

No capital input from the Group from now1

Costincome c503 within 5 years

Double UPBT double digit ROCE within 5 years

Upstream cash within 5 years2

Financial Services key targets

Transform the cost base

Improve returns

Financial services cash generative

Reduce risk profile to Group

Stop putting cash in to Financial Services

2

4

6

3

1

5

Focus on Sainsburyrsquos customer base

1 Subject to regulatory changes requirements2 Subject to regulatory approval3 On a Group contribution basis

47 Interim Results 201920 - November 2019

Grow connected

services

5

Nectar

bull Biggest loyalty programme in the UK

bull Over 18 million collectors

bull Most recognised loyalty brand in the UK

bull Launch of Nectar digital- 21 million app users- Increase in overall Nectar participation- Increased levels of personalisation- 138000 new Nectar customers- 1 app on launch weekend

bull Coalition strengthened with addition of Esso in June 2019

48 Interim Results 201920 - November 2019

Provide a seamless customer

experience

6

49 Interim Results 201920 - November 2019

Provide a seamless customer

experience

6

Digital

bull Groceries Online sales penetration of 8- App accounts for over 20 of orders

bull 21 million digital Nectar app users

bull 14 million Argos Financial Services app downloads

bull Smartshop rollout in over 350 stores

Groceries online

Chop Chop

SmartShop

Universaldiscovery

Seamlessfinancialservices

Singlebasket

50 Interim Results 201920 - November 2019

We will help our customers live well for less

Confident in the core Integrated customer offer

One multi brand multi channel business

Strong cash generation supporting investment dividend and allowing deleverage

Financial flexibility and resilience

Sustainable cost reduction covering cost inflation and funding investment in our competitive offer

QampA

APPENDIX Interim Results 201920 - November 2019

Appendices

APPENDIX Interim Results 201920 - November 2019

Guidance for 201920

1

Spacebull Expect to open 2 new Sainsburyrsquos supermarkets and up to 15 convenience storesbull Expect to open around 25 Argos stores in Sainsburyrsquos (of which 11 are

relocations) resulting in around 305 Argos stores in supermarketsbull Expect to close 2 supermarkets around 25 convenience stores and around 20

Argos stores in FY201920 as part of announced property closure programme of 10-15 supermarkets 30-40 convenience stores and 60-70 Argos stores

Financial Servicesbull Financial services underlying operating profit expected to be cpound45m including a

cpound10m benefit as a result of a change in transfer pricing between Argos and Argos Financial Services

bull Financial Services non-underlying costs are expected to be around pound30mbull No further capital injections into the Bank are expected following pound35m in H1 201920

Depreciation and amortisationbull Expect underlying retail depreciation and amortisation of around pound12bn

including cpound500m right of use asset depreciation

CostsOperating cost inflationbull Cost inflation between 2 and 3Cost savingsbull Continue to deliver cost savings to at least offset the impact of cost inflation

Finance costsbull Net finance costs of around pound405m including pound320m lease interest in

201920 following the introduction of IFRS 16

One-off itemsbull In 201920 cash outflows as a result of items excluded from

underlying results should not exceed pound100mbull Property strategy programme one-off costs expected to be

pound230m-pound270m of which cash costs are pound30-40m

Dividendbull Sainsburyrsquos plans to change the full year dividend policy to 19x cover by

underlying earnings (versus 20x previously) to offset the dilutive (non cash) impact of IFRS 16 on underlying earnings

Capital expenditurebull Retail capital expenditure to be around pound550mbull Retail capital expenditure is expected to be around pound550m-pound600m per

annum over the medium term

Net debtbull Net debt before fair value movements on derivatives to reduce by at

least pound300m

Tax ratebull Underlying tax rate to be between 25 and 26

APPENDIX Interim Results 201920 - November 2019

Retail sales

1 Sales including VAT excluding fuel

LFL sales growth1

(10)

Sales from net new space1

04

Total sales growth1

(06)

Supermarkets2

(07)

Convenience20

Groceries Online

70

Channels

(01)(25)

(12)

2 Supermarket sales include Argos SiS sales FY 1819 16

pound139bn

pound103bnGrocery

pound30bnGeneralMerchandise

pound488mClothing

2

Chart1

201819
194
66
1

Sheet1

APPENDIX Interim Results 201920 - November 2019

Sainsburyrsquos sales area and store numbersAs at 21 September 2019

Opening figures 201920New storesClosuresReplacement storesExtensionsRefurbishments downsizesClosing figures H1 201920

Area(lsquo000 sq ft) Number

21210 -

(20)--

(17)21173

608 -(1)---

607

Supermarkets Convenience

Opening figures 201920New storesClosuresReplacement storesExtensionsRefurbishments downsizesClosing figures H1 201920

Area(lsquo000 sq ft) Number

1934 12

(19)2 --

1929

820 5

(2)1 --

824

Area(lsquo000 sq ft) Number

Total

Opening figures 201920New storesClosuresReplacement storesExtensionsRefurbishments downsizesClosing figures H1 201920

23144 12

(39)2 -

(17)23102

1428 5

(3)1 --

1431

3

APPENDIX Interim Results 201920 - November 2019

Sainsburyrsquos store estateAs at 21 September 2019

Sq ftsales area

82446

870

40001 to60000

20001 to40000

10000 to20000

Under10000 Total

Over60000

0122122

0197197

0175175

06767

824607

1431

Argos storesArgos in SainsburyrsquosArgos in HomebaseOtherArgos total store numbers

Habitat1

Collection points

594281

8-

883

16317

As at21 Sept 2019

Disposalsclosures

Newstores

As at9 March 2019

17--8

-1

(7)-

(2)-

(9)

-(36)

588288

6-

88216

282

ConvenienceSupermarketsTotal stores

Number of stores

Sq ftsales area

1929350

2279

40001 to60000

20001 to40000

10000 to20000

Under10000 Total

Over60000

-18441844

-58185818

-85018501

-46604660

19292117323102

ConvenienceSupermarketsTotal stores

Space by store size (lsquo000 sq ft)

Argos and Habitat store numbers

1 5 Habitat stores 11 Habitat stores in Sainsburys

4

APPENDIX Interim Results 201920 - November 2019

ClosureBitterne West

Sainsburyrsquos investment programme201920

Q1

Supermarkets ConvenienceNew storesMilton Keynes Brooklands District CentBromley High StLeeds Wike Ridge LaneSalford Harbour CityCanterbury High St

ReplacementMayfair Stratton St

ClosuresMayfairWarren St

Q1Q1Q1Q2Q2

Q2

Q1Q2

5

APPENDIX Interim Results 201920 - November 2019

Retail margin

Retail sales (inc VAT inc fuel)(exc VAT inc fuel)

Retail underlying EBITDAR1

Retail underlying EBITDAR margin 2

at constant fuel pricesRetail underlying operating profit3

Retail underlying operating margin 4

at constant fuel prices

1656714808

10677272

4373030

1661214856

11147575

4873333

030342

30 bps28 bps10333 bps32 bps

1 Retail underlying operating profit before net rental income of pound6 million and underlying depreciation and amortisation of pound636 million2 Retail underlying EBITDAR divided by underlying retail sales excluding VAT3 Retail underlying earnings before interest tax and Sainsburyrsquos underlying share of post-tax profit from joint ventures4 Retail underlying operating profit divided by underlying retail sales excluding VAT

poundm H1201920

H1201819

Change

6

APPENDIX Interim Results 201920 - November 2019

H1201920

H1201819

Group retail

Return on capital employed 1

Net debt to EBITDAR (times)23

Fixed charge cover (times)2

Underlying tax rate Core retail capex sales5

713126

26515

743326

25715

poundm

1 ROCE Return is defined as a 52 week rolling underlying profit before interest and tax Capital employed is defined as group net assets2 Net debt of pound6778 million includes lease obligations under IFRS 16 and perpetual securities treated as debt divided by Group underlying EBITDAR of pound2171 million calculated for a 52-week period to 21 September 20193 Group underlying EBITDAR divided by rent (both capital and interest) and net finance costs where interest on perpetual securities is treated as an underlying finance costs4 52 weeks to 22nd September 2018 is not available due to the implementation of IFRS 16 Comparatives therefore reflect the 52 weeks to 9th March 20195 Includes retail sales inc vat inc fuel

4

4

7

APPENDIX Interim Results 201920 - November 2019

Plc Board

Kevin OrsquoByrneChief Financial Officer

Mike Coupe Group Chief Executive

Dame Susan Rice Senior Independent Director

Matt BrittinNon-Executive Director

Jo HarlowNon-Executive Director

Brian CassinNon-Executive Director

David KeensNon-Executive Director

Jean Tomlin Non-Executive Director

Martin Scicluna Chairman

8

APPENDIX Interim Results 201920 - November 2019

Plc Board

Mike Coupe Group Chief Executive Officer

Skills and experienceAppointed Group Chief Executive Officer on 9 July 2014 Mike has been a member of the Operating Board since October 2004 Mike has vast retail industry experience in trading strategy marketing digital and online as well as multi-site store experience He joined Sainsburyrsquos from Big Food Group where he was a board director of Big Food Group PLC and Managing Director of Iceland Food Stores He previously worked for both Asda and Tesco PLC where he served in a variety of senior management roles

Date of appointment 1 August 2007Mike has served as an Executive Director since 1 August 2007 and as Chief Executive Officer since 9 July 2014

Committee membershipCorporate Responsibility and Sustainability Committee

Kevin OrsquoByrne Chief Financial Officer

Skills and experienceKevin brings to the Board a wealth of retail and finance experience Kevin was previously Chief Executive Officer of Poundland Group Limited until December 2016 and held executive roles at Kingfisher plc from 2008 to 2015 including Divisional Director UK China and Turkey Chief Executive Officer of BampQ UK amp Ireland and Group Finance Director He was previously Group Finance Director of Dixons Retail plc and European Finance Director of Quaker Oats He was a Non-Executive Director of Land Securities Group PLC from 2008 to September 2017 where he was Chairman of the Audit Committee and Senior Independent Director

Date of appointment 9 January 2017

Other current rolesNon-Executive Director of Greene King plc

Skills and experienceMartin brings a breadth of experience and leadership in both executive and non-executive roles His previous roles include positions as the Chairman of Great Portland Estates plc Senior Independent Director and Chair of the Audit Committee of Worldpay Inc and Non-Executive Director and Chair of the Audit Committee of Lloyds Banking Group plc He was a partner at Deloitte LLP for 26 years serving as Chairman from 1995 to 2007 where his clients included Dixons WH Smith Alliance Unichem and Cadburyrsquos

Other current rolesChairman of RSA Insurance Group plc

Martin Scicluna Chairman

Date of appointment 1 November 2018 Martin joined the Board as Chairman Designate and Non-Executive Director on 1 November 2018 He was appointed as Chairman of the Board on 10 March 2019

Committee membershipChair of the Nomination Committee

Dame Susan Rice Senior Independent Director

Skills and experienceSusan has extensive experience as a Non-Executive Director as well as in retail banking financial services leadership and sustainability Her career in retail bankingis particularly relevant to our ownership ofSainsburyrsquos Bank Previously Susan was a member of the First Ministerrsquos Council of Economic Advisors Managing Director of Lloyds Banking Group Scotland and was previously Chief Executive and then Chairman of Lloyds TSB Scotland plc She has also held a range of other non-executive directorships including at the Bank of England and SSE plc

Committee membershipChair of the Remuneration Committee and a member of the Nomination Committee

Date of appointment 1 June 2013

Other current rolesChair of Scottish Water and Business Stream Chair of the Scottish Fiscal Commission Non-Executive Director of the North American Income Trust C Hoare and Co and Senior Independent Director of the North American Income Trust

9

Other current rolesNon-Executive Director and Chairman of the Audit Committee of Centrica plc

APPENDIX Interim Results 201920 - November 2019

Plc Board

Jean Tomlin Non-Executive Director

Skills and experienceJean has extensive experience and breadth of skills in human resources and corporate responsibility Jean was formerly Director of HR Workforce and Accreditation for The London OrganisingCommittee of the Olympic and Paralympic Games where she set the strategic direction to ensure the mobilisation of the combined 200000-strong workforce including paid staff volunteers and contractors which represented the recruitment and mobilisation of the largest peacetime workforce and set the industry standard for volunteering with the highly acclaimed Games She was previously Group HR Director at Marks and Spencer Group Plc HR Director and founder member of Egg plc and Sales amp Operations Director of Prudential Direct

Date of appointment 1 January 2013

Committee membershipAudit Committee Corporate Responsibility and Sustainability Committee and Nomination Committee

David Keens Non-Executive Director

Skills and experienceDavid has extensive retail experience and knowledge of consumer facing businesses together with his core skills in finance David was formerly Group Finance Director of next plc from 1991 to 2015 and their Group Treasurer from 1986 to 1991 Previous management experience includes nine years in the UK and overseas operations of multinational food manufacturer Nabisco and prior to that seven years in the accountancy profession

Date of appointment 29 April 2015

Committee membershipChair of the Audit Committee and a member of the Nomination Committee

Other current rolesIndependent Board member of Capri Holdings Limited Non-Executive Director of Hakluyt and Chief Executive Officer of Chanzo Limited

Other current rolesNon-Executive Director Senior Independent Director and Chair of the Audit Committee of Auto Trader Group plc

Matt BrittinNon-Executive Director

Skills and experienceMatt has extensive experience of running a high profile fast moving innovative digital business Since 2015 he has been responsible for Googlersquos business and operations in Europe the Middle East and Africa and hersquos been in leadership roles at Google since 2007 Prior to that Matt spent much of his career in media and marketing with particular interests in strategy commercial development and sales performance This included commercial and digital leadership roles in UK media

Date of appointment 27 January 2011

Committee membershipNomination Committee and Remuneration Committee

Other current rolesGooglersquos President ndash Europe Middle East and Africa and Director of The Media Trust

Brian Cassin Non-Executive Director

Skills and experienceBrian brings present day experience of running a FTSE40 group and of big data and analytics ndash topics of key importance to Sainsburyrsquos Brian joined Experian plc as Chief Financial Officer in April 2012 a post he held until his appointment as Chief Executive Officer in July 2014 Prior to this Brian spent his career in investment banking at Greenhill amp Co where he was Managing Director and Partner Brian has also held various roles at Baring Brothers International and at the London Stock Exchange

Date of appointment 1 April 2016

Committee membershipAudit Committee and Nomination Committee

Other current rolesChief Executive Officer of Experian plc

10

APPENDIX Interim Results 201920 - November 2019

Plc Board

Jo Harlow Non-Executive Director

Skills and experienceJo brings a wealth of experience in consumer-facing businesses and in the telecoms and technology industry bothin the UK and internationally Jo spent 12 years in a variety of senior management roles with Nokia and Microsoft Prior to this she spent eight years at PampG and 11 years at Reebok in senior sales and marketing positions in both Europe and the US

Date of appointment 11 September 2017

Committee membershipChair of the Corporate Responsibility and Sustainability Committee and member of the Nomination Committee and Remuneration Committee

Life PresidentLord Sainsbury of Preston Candover KG

Other current rolesNon-Executive Director of InterContinental Hotels plc Non-Executive Director of Halmaplc and Member of the Supervisory Board of Ceconomy AG

11

APPENDIX Interim Results 201920 - November 2019

Operating Board

Mike Coupe Group Chief Executive

Tim FallowfieldCompany Secretary amp Corporate Services Director

Kevin OrsquoByrne Chief Financial Officer

Jim BrownChief Executive Officer of Sainsburyrsquos Bank

Paul Mills-HicksFood Commercial Director

Angie RisleyGroup HR Director

Phil JordanGroup Chief InformationOfficer

Simon RobertsRetail and Operations Director

Clo MoriartyGroup Chief Digital Officer

12

APPENDIX Interim Results 201920 - November 2019

Operating Board

Mike Coupe Group Chief ExecutiveSee Appendix page 9

Kevin OrsquoByrneChief Financial OfficerSee Appendix page 9

Tim FallowfieldCompany Secretary amp Corporate Services Director

Date of appointment September 2004

Skills and experienceTim joined Sainsburyrsquos in 2001 as Company Secretary and joined the Operating Board in September 2004 In addition to his role as Company Secretary Tim is responsible for the Corporate Services Division comprising Legal Services Data Governance Safety Shareholder Services Insurance and Central Security He chairs the Group Safety Committee and the Data Governance Committee Tim joined Sainsburyrsquos from Exelplc the global logistics company now part of DHL where he was Company Secretary and General Counsel He began his career at the international law firm Clifford Chance and is a qualified solicitor Tim is Chairman of the Disability Confident Business Leaders Group which works with Government in shaping the disability employment agenda and in raising awareness of the benefits of employing disabled people

Jim BrownCEO of Sainsburyrsquos Bank

Skills and experienceJim joined Sainsburyrsquos Bank as CEO in June 2019 and is also a member of the Sainsburyrsquos Group Operating Board He has held a number of senior international Financial Services roles - most recently for RBS in the UK as CEO of Williams and Glyn and prior to that CEO of Ulster Bank in Northern Ireland and the Republic of Ireland Before moving to Ireland he was based in Hong Kong and was CEO Retail and Commercial Banking Asia and the Middle East for RBS and ABN AMRO He has also been a member of the RBS Group Management Committee ABN AMRO Executive Group ABN AMRO Global Consumer Leadership Team and the RBSBank of China Joint Steering Committee Earlier in his career he held a number of senior executive roles for Citibank in Asia and Australia and New Zealand Jim has also held various Board positions including at Ulster Bank Saudi Hollandi Bank The Royal Bank of Scotland (China) Co Ltd and RBS (Pakistan) Ltd He is also a past President of the Institute of Banking in Ireland He is currently a Certified Bank Director

Date of appointment August 2019

Paul Mills-HicksFood Commercial Director

Skills and experiencePaul joined the Operating Board in May 2014 as Food Commercial Director having spent over ten years at Sainsburyrsquos He was closely involved in the formation and execution of the lsquoMaking Sainsburyrsquos Great Againrsquo strategy Following this he held a variety of roles in commercial strategy and finance most recently as Business Unit Director for Grocery Prior to Sainsburyrsquos Paul was European Controller at Marks and Spencer Group PLC and a Director at UBS Warburg

Date of appointment May 2014

13

APPENDIX Interim Results 201920 - November 2019

Operating Board

Angie RisleyGroup HR Director

Skills and experienceAngie was appointed Group HR Director and a member of the Operating Board in January 2013 with responsibility for human resources Angie is also a Director of Sainsburyrsquos Bank plc Angie was most recently Non-Executive Director and Chairman of the Remuneration Committee of Serco plc and prior to this was Group HR Director of Lloyds Banking Group and an Executive Director of Whitbread PLC with responsibility for HR and Corporate Social Responsibility Angie is currently Non-Executive Director and Chair of the Remuneration Committee at Smith amp Nephew plc

Date of appointment January 2013

Phil JordanGroup Chief Information Officer

Skills and experiencePhil joined the Board in January 2018 and has brought a fresh globalperspective on technology to the Operating Board in addition to a wealth of experience in digital data and business transformation Prior to joining Sainsburyrsquos Phil had a long and successful track record in telecommunications Most recently he was Global Chief Information Officer at Telefonica overseeing Digital Transformation and Information Technology and prior to that was Chief Information Officer for Vodafone UKIreland Phil has worked as a Non-Executive Advisor on Technology in the Investment amp Retail Banking sector and is currently a Non-Executive Director of TalkTalk Telecom Group PLC and chairs its Cyber-Security Committee

Date of appointment January 2018

Simon RobertsRetail and Operations Director

Skills and experienceSimon joined Sainsburyrsquos and the Operating Board in July 2017 as Central Retail amp Operations Director responsible for Stores Central operation and Logistics In his previous role he was Executive Vice President of Walgreens Boots Alliance and President of Boots with responsibility for commercial and retail operations across the UK and Ireland Prior to Boots Simon was at Marks and Spencer Group PLC where he held operational and customer leadership roles across stores divisions and central operations Simon is also the Non-Executive Chairman at the Institute ofCustomer Service

Date of appointment July 2017

Clodagh MoriartyGroup Chief Digital Officer

Skills and experienceClodagh was appointed Group Chief Digital Officer in June 2018 Clodagh leads the delivery of a consistent and first-rate digital experience for customers across Sainsburyrsquos Argos and Sainsburyrsquos BankClodagh joined Sainsburyrsquos in 2010 from Bain amp Co management consultants where she had gained experience working on a broad range of projects across multiple sectors and countries Following two years as Head of Strategy at Sainsburyrsquosshe moved into Food Commercial as Category Manager for Meal Solutions and then became Head of Online Trading spanning Food General Merchandise and Clothing before being promoted to Director of Online in 2016 In this role Clodagh was instrumental in driving innovation within Groceries Online and launching new initiatives including SmartShop and Chop Chop

Date of appointment June 2018

14

APPENDIX Interim Results 201920 - November 2019

Supplementary financial details

3 Financial calendarQ3 trading statement(15 weeks to 4 January 2020)

Preliminary results(52 weeks to 7 March 2020)

8 January 2020

30 April 2020

1 Weighted average number of shares

The interim dividend datesOrdinary shares

Ex-dividend 14 November 2019Record 15 November 2019Payment 20 December 2019

H1 201920 22074m (24613m diluted)

H1 201819 21959m (24646m diluted) InterimFinalTotal

2 Dividend

201920

33p 31p79p

110p

201819

15

APPENDIX Interim Results 201920 - November 2019

Contacts

24

James CollinsHead of Investor RelationsTel + 44 (0) 20 7695 7112JamesCollinssainsburyscouk

Susie LynskeyInvestor Relations ManagerTel + 44 (0) 20 7695 0889SusieLynskeysainsburyscouk

Glyn DaviesInvestor Relations AssistantTel + 44 (0) 20 7695 0259GlynDaviessainsburyscouk

wwwj-sainsburycoukJ Sainsbury plc 33 Holborn London EC1N 2HT

Irene GalvanInvestor Relations AnalystTel + 44 (0) 20 7695 2762IreneGalvansainsburyscouk

  • Slide Number 1
  • Slide Number 2
  • Financial overview
  • Group performance overview
  • Retail sales
  • Sales performance versus market
  • Financial services
  • Financial services
  • Items excluded from underlying results
  • Retail capital expenditure
  • Pensions
  • Retail free cash flow
  • Balance sheet targets
  • Summary and Outlook
  • Slide Number 15
  • Key industry challenges
  • We will help our customers live well for less
  • Our strategy
  • Slide Number 19
  • Value brand investment
  • Lower prices on key volume lines
  • We continue to be less dependent on promotions
  • Improved grocery value
  • Slide Number 24
  • Category tier performance
  • Premium private label
  • Distinctive brands
  • Beauty Rollout
  • Our values make us different
  • Argos category and range focus
  • Clothing
  • Slide Number 32
  • Channels Supermarkets
  • Store investments driving customer satisfaction
  • Channels Convenience
  • Channels Groceries Online
  • Channels Argos
  • Slide Number 38
  • Product Quality Framework helps us fund investment
  • PQF cereals case study
  • BAU savings to offset cost inflation
  • Strategic cost transformation 5 year plan
  • Slide Number 43
  • Financial Services Priorities
  • Financial Services reshaping the portfolio
  • Financial Services key targets
  • Nectar
  • Slide Number 48
  • Digital
  • We will help our customers live well for less
  • Slide Number 51
  • Slide Number 52
  • Guidance for 201920
  • Retail sales
  • Sainsburyrsquos sales area and store numbers
  • Sainsburyrsquos store estate
  • Sainsburyrsquos investment programme
  • Retail margin
  • Group retail
  • Plc Board
  • Plc Board
  • Plc Board
  • Plc Board
  • Operating Board
  • Operating Board
  • Operating Board
  • Supplementary financial details
  • Contacts
Column1 201819
Grocery 19
GM 7
Clothing 1
To resize chart data range drag lower right corner of range
Grocery
GM
Clothing
Page 47: Interim Results 17/18 - Sainsbury's/media/Files/S... · 3 Interim Results 2019/20 - November 2019. Financial overview • First period reporting on an inc. IFRS 16 basis - Material

47 Interim Results 201920 - November 2019

Grow connected

services

5

Nectar

bull Biggest loyalty programme in the UK

bull Over 18 million collectors

bull Most recognised loyalty brand in the UK

bull Launch of Nectar digital- 21 million app users- Increase in overall Nectar participation- Increased levels of personalisation- 138000 new Nectar customers- 1 app on launch weekend

bull Coalition strengthened with addition of Esso in June 2019

48 Interim Results 201920 - November 2019

Provide a seamless customer

experience

6

49 Interim Results 201920 - November 2019

Provide a seamless customer

experience

6

Digital

bull Groceries Online sales penetration of 8- App accounts for over 20 of orders

bull 21 million digital Nectar app users

bull 14 million Argos Financial Services app downloads

bull Smartshop rollout in over 350 stores

Groceries online

Chop Chop

SmartShop

Universaldiscovery

Seamlessfinancialservices

Singlebasket

50 Interim Results 201920 - November 2019

We will help our customers live well for less

Confident in the core Integrated customer offer

One multi brand multi channel business

Strong cash generation supporting investment dividend and allowing deleverage

Financial flexibility and resilience

Sustainable cost reduction covering cost inflation and funding investment in our competitive offer

QampA

APPENDIX Interim Results 201920 - November 2019

Appendices

APPENDIX Interim Results 201920 - November 2019

Guidance for 201920

1

Spacebull Expect to open 2 new Sainsburyrsquos supermarkets and up to 15 convenience storesbull Expect to open around 25 Argos stores in Sainsburyrsquos (of which 11 are

relocations) resulting in around 305 Argos stores in supermarketsbull Expect to close 2 supermarkets around 25 convenience stores and around 20

Argos stores in FY201920 as part of announced property closure programme of 10-15 supermarkets 30-40 convenience stores and 60-70 Argos stores

Financial Servicesbull Financial services underlying operating profit expected to be cpound45m including a

cpound10m benefit as a result of a change in transfer pricing between Argos and Argos Financial Services

bull Financial Services non-underlying costs are expected to be around pound30mbull No further capital injections into the Bank are expected following pound35m in H1 201920

Depreciation and amortisationbull Expect underlying retail depreciation and amortisation of around pound12bn

including cpound500m right of use asset depreciation

CostsOperating cost inflationbull Cost inflation between 2 and 3Cost savingsbull Continue to deliver cost savings to at least offset the impact of cost inflation

Finance costsbull Net finance costs of around pound405m including pound320m lease interest in

201920 following the introduction of IFRS 16

One-off itemsbull In 201920 cash outflows as a result of items excluded from

underlying results should not exceed pound100mbull Property strategy programme one-off costs expected to be

pound230m-pound270m of which cash costs are pound30-40m

Dividendbull Sainsburyrsquos plans to change the full year dividend policy to 19x cover by

underlying earnings (versus 20x previously) to offset the dilutive (non cash) impact of IFRS 16 on underlying earnings

Capital expenditurebull Retail capital expenditure to be around pound550mbull Retail capital expenditure is expected to be around pound550m-pound600m per

annum over the medium term

Net debtbull Net debt before fair value movements on derivatives to reduce by at

least pound300m

Tax ratebull Underlying tax rate to be between 25 and 26

APPENDIX Interim Results 201920 - November 2019

Retail sales

1 Sales including VAT excluding fuel

LFL sales growth1

(10)

Sales from net new space1

04

Total sales growth1

(06)

Supermarkets2

(07)

Convenience20

Groceries Online

70

Channels

(01)(25)

(12)

2 Supermarket sales include Argos SiS sales FY 1819 16

pound139bn

pound103bnGrocery

pound30bnGeneralMerchandise

pound488mClothing

2

Chart1

201819
194
66
1

Sheet1

APPENDIX Interim Results 201920 - November 2019

Sainsburyrsquos sales area and store numbersAs at 21 September 2019

Opening figures 201920New storesClosuresReplacement storesExtensionsRefurbishments downsizesClosing figures H1 201920

Area(lsquo000 sq ft) Number

21210 -

(20)--

(17)21173

608 -(1)---

607

Supermarkets Convenience

Opening figures 201920New storesClosuresReplacement storesExtensionsRefurbishments downsizesClosing figures H1 201920

Area(lsquo000 sq ft) Number

1934 12

(19)2 --

1929

820 5

(2)1 --

824

Area(lsquo000 sq ft) Number

Total

Opening figures 201920New storesClosuresReplacement storesExtensionsRefurbishments downsizesClosing figures H1 201920

23144 12

(39)2 -

(17)23102

1428 5

(3)1 --

1431

3

APPENDIX Interim Results 201920 - November 2019

Sainsburyrsquos store estateAs at 21 September 2019

Sq ftsales area

82446

870

40001 to60000

20001 to40000

10000 to20000

Under10000 Total

Over60000

0122122

0197197

0175175

06767

824607

1431

Argos storesArgos in SainsburyrsquosArgos in HomebaseOtherArgos total store numbers

Habitat1

Collection points

594281

8-

883

16317

As at21 Sept 2019

Disposalsclosures

Newstores

As at9 March 2019

17--8

-1

(7)-

(2)-

(9)

-(36)

588288

6-

88216

282

ConvenienceSupermarketsTotal stores

Number of stores

Sq ftsales area

1929350

2279

40001 to60000

20001 to40000

10000 to20000

Under10000 Total

Over60000

-18441844

-58185818

-85018501

-46604660

19292117323102

ConvenienceSupermarketsTotal stores

Space by store size (lsquo000 sq ft)

Argos and Habitat store numbers

1 5 Habitat stores 11 Habitat stores in Sainsburys

4

APPENDIX Interim Results 201920 - November 2019

ClosureBitterne West

Sainsburyrsquos investment programme201920

Q1

Supermarkets ConvenienceNew storesMilton Keynes Brooklands District CentBromley High StLeeds Wike Ridge LaneSalford Harbour CityCanterbury High St

ReplacementMayfair Stratton St

ClosuresMayfairWarren St

Q1Q1Q1Q2Q2

Q2

Q1Q2

5

APPENDIX Interim Results 201920 - November 2019

Retail margin

Retail sales (inc VAT inc fuel)(exc VAT inc fuel)

Retail underlying EBITDAR1

Retail underlying EBITDAR margin 2

at constant fuel pricesRetail underlying operating profit3

Retail underlying operating margin 4

at constant fuel prices

1656714808

10677272

4373030

1661214856

11147575

4873333

030342

30 bps28 bps10333 bps32 bps

1 Retail underlying operating profit before net rental income of pound6 million and underlying depreciation and amortisation of pound636 million2 Retail underlying EBITDAR divided by underlying retail sales excluding VAT3 Retail underlying earnings before interest tax and Sainsburyrsquos underlying share of post-tax profit from joint ventures4 Retail underlying operating profit divided by underlying retail sales excluding VAT

poundm H1201920

H1201819

Change

6

APPENDIX Interim Results 201920 - November 2019

H1201920

H1201819

Group retail

Return on capital employed 1

Net debt to EBITDAR (times)23

Fixed charge cover (times)2

Underlying tax rate Core retail capex sales5

713126

26515

743326

25715

poundm

1 ROCE Return is defined as a 52 week rolling underlying profit before interest and tax Capital employed is defined as group net assets2 Net debt of pound6778 million includes lease obligations under IFRS 16 and perpetual securities treated as debt divided by Group underlying EBITDAR of pound2171 million calculated for a 52-week period to 21 September 20193 Group underlying EBITDAR divided by rent (both capital and interest) and net finance costs where interest on perpetual securities is treated as an underlying finance costs4 52 weeks to 22nd September 2018 is not available due to the implementation of IFRS 16 Comparatives therefore reflect the 52 weeks to 9th March 20195 Includes retail sales inc vat inc fuel

4

4

7

APPENDIX Interim Results 201920 - November 2019

Plc Board

Kevin OrsquoByrneChief Financial Officer

Mike Coupe Group Chief Executive

Dame Susan Rice Senior Independent Director

Matt BrittinNon-Executive Director

Jo HarlowNon-Executive Director

Brian CassinNon-Executive Director

David KeensNon-Executive Director

Jean Tomlin Non-Executive Director

Martin Scicluna Chairman

8

APPENDIX Interim Results 201920 - November 2019

Plc Board

Mike Coupe Group Chief Executive Officer

Skills and experienceAppointed Group Chief Executive Officer on 9 July 2014 Mike has been a member of the Operating Board since October 2004 Mike has vast retail industry experience in trading strategy marketing digital and online as well as multi-site store experience He joined Sainsburyrsquos from Big Food Group where he was a board director of Big Food Group PLC and Managing Director of Iceland Food Stores He previously worked for both Asda and Tesco PLC where he served in a variety of senior management roles

Date of appointment 1 August 2007Mike has served as an Executive Director since 1 August 2007 and as Chief Executive Officer since 9 July 2014

Committee membershipCorporate Responsibility and Sustainability Committee

Kevin OrsquoByrne Chief Financial Officer

Skills and experienceKevin brings to the Board a wealth of retail and finance experience Kevin was previously Chief Executive Officer of Poundland Group Limited until December 2016 and held executive roles at Kingfisher plc from 2008 to 2015 including Divisional Director UK China and Turkey Chief Executive Officer of BampQ UK amp Ireland and Group Finance Director He was previously Group Finance Director of Dixons Retail plc and European Finance Director of Quaker Oats He was a Non-Executive Director of Land Securities Group PLC from 2008 to September 2017 where he was Chairman of the Audit Committee and Senior Independent Director

Date of appointment 9 January 2017

Other current rolesNon-Executive Director of Greene King plc

Skills and experienceMartin brings a breadth of experience and leadership in both executive and non-executive roles His previous roles include positions as the Chairman of Great Portland Estates plc Senior Independent Director and Chair of the Audit Committee of Worldpay Inc and Non-Executive Director and Chair of the Audit Committee of Lloyds Banking Group plc He was a partner at Deloitte LLP for 26 years serving as Chairman from 1995 to 2007 where his clients included Dixons WH Smith Alliance Unichem and Cadburyrsquos

Other current rolesChairman of RSA Insurance Group plc

Martin Scicluna Chairman

Date of appointment 1 November 2018 Martin joined the Board as Chairman Designate and Non-Executive Director on 1 November 2018 He was appointed as Chairman of the Board on 10 March 2019

Committee membershipChair of the Nomination Committee

Dame Susan Rice Senior Independent Director

Skills and experienceSusan has extensive experience as a Non-Executive Director as well as in retail banking financial services leadership and sustainability Her career in retail bankingis particularly relevant to our ownership ofSainsburyrsquos Bank Previously Susan was a member of the First Ministerrsquos Council of Economic Advisors Managing Director of Lloyds Banking Group Scotland and was previously Chief Executive and then Chairman of Lloyds TSB Scotland plc She has also held a range of other non-executive directorships including at the Bank of England and SSE plc

Committee membershipChair of the Remuneration Committee and a member of the Nomination Committee

Date of appointment 1 June 2013

Other current rolesChair of Scottish Water and Business Stream Chair of the Scottish Fiscal Commission Non-Executive Director of the North American Income Trust C Hoare and Co and Senior Independent Director of the North American Income Trust

9

Other current rolesNon-Executive Director and Chairman of the Audit Committee of Centrica plc

APPENDIX Interim Results 201920 - November 2019

Plc Board

Jean Tomlin Non-Executive Director

Skills and experienceJean has extensive experience and breadth of skills in human resources and corporate responsibility Jean was formerly Director of HR Workforce and Accreditation for The London OrganisingCommittee of the Olympic and Paralympic Games where she set the strategic direction to ensure the mobilisation of the combined 200000-strong workforce including paid staff volunteers and contractors which represented the recruitment and mobilisation of the largest peacetime workforce and set the industry standard for volunteering with the highly acclaimed Games She was previously Group HR Director at Marks and Spencer Group Plc HR Director and founder member of Egg plc and Sales amp Operations Director of Prudential Direct

Date of appointment 1 January 2013

Committee membershipAudit Committee Corporate Responsibility and Sustainability Committee and Nomination Committee

David Keens Non-Executive Director

Skills and experienceDavid has extensive retail experience and knowledge of consumer facing businesses together with his core skills in finance David was formerly Group Finance Director of next plc from 1991 to 2015 and their Group Treasurer from 1986 to 1991 Previous management experience includes nine years in the UK and overseas operations of multinational food manufacturer Nabisco and prior to that seven years in the accountancy profession

Date of appointment 29 April 2015

Committee membershipChair of the Audit Committee and a member of the Nomination Committee

Other current rolesIndependent Board member of Capri Holdings Limited Non-Executive Director of Hakluyt and Chief Executive Officer of Chanzo Limited

Other current rolesNon-Executive Director Senior Independent Director and Chair of the Audit Committee of Auto Trader Group plc

Matt BrittinNon-Executive Director

Skills and experienceMatt has extensive experience of running a high profile fast moving innovative digital business Since 2015 he has been responsible for Googlersquos business and operations in Europe the Middle East and Africa and hersquos been in leadership roles at Google since 2007 Prior to that Matt spent much of his career in media and marketing with particular interests in strategy commercial development and sales performance This included commercial and digital leadership roles in UK media

Date of appointment 27 January 2011

Committee membershipNomination Committee and Remuneration Committee

Other current rolesGooglersquos President ndash Europe Middle East and Africa and Director of The Media Trust

Brian Cassin Non-Executive Director

Skills and experienceBrian brings present day experience of running a FTSE40 group and of big data and analytics ndash topics of key importance to Sainsburyrsquos Brian joined Experian plc as Chief Financial Officer in April 2012 a post he held until his appointment as Chief Executive Officer in July 2014 Prior to this Brian spent his career in investment banking at Greenhill amp Co where he was Managing Director and Partner Brian has also held various roles at Baring Brothers International and at the London Stock Exchange

Date of appointment 1 April 2016

Committee membershipAudit Committee and Nomination Committee

Other current rolesChief Executive Officer of Experian plc

10

APPENDIX Interim Results 201920 - November 2019

Plc Board

Jo Harlow Non-Executive Director

Skills and experienceJo brings a wealth of experience in consumer-facing businesses and in the telecoms and technology industry bothin the UK and internationally Jo spent 12 years in a variety of senior management roles with Nokia and Microsoft Prior to this she spent eight years at PampG and 11 years at Reebok in senior sales and marketing positions in both Europe and the US

Date of appointment 11 September 2017

Committee membershipChair of the Corporate Responsibility and Sustainability Committee and member of the Nomination Committee and Remuneration Committee

Life PresidentLord Sainsbury of Preston Candover KG

Other current rolesNon-Executive Director of InterContinental Hotels plc Non-Executive Director of Halmaplc and Member of the Supervisory Board of Ceconomy AG

11

APPENDIX Interim Results 201920 - November 2019

Operating Board

Mike Coupe Group Chief Executive

Tim FallowfieldCompany Secretary amp Corporate Services Director

Kevin OrsquoByrne Chief Financial Officer

Jim BrownChief Executive Officer of Sainsburyrsquos Bank

Paul Mills-HicksFood Commercial Director

Angie RisleyGroup HR Director

Phil JordanGroup Chief InformationOfficer

Simon RobertsRetail and Operations Director

Clo MoriartyGroup Chief Digital Officer

12

APPENDIX Interim Results 201920 - November 2019

Operating Board

Mike Coupe Group Chief ExecutiveSee Appendix page 9

Kevin OrsquoByrneChief Financial OfficerSee Appendix page 9

Tim FallowfieldCompany Secretary amp Corporate Services Director

Date of appointment September 2004

Skills and experienceTim joined Sainsburyrsquos in 2001 as Company Secretary and joined the Operating Board in September 2004 In addition to his role as Company Secretary Tim is responsible for the Corporate Services Division comprising Legal Services Data Governance Safety Shareholder Services Insurance and Central Security He chairs the Group Safety Committee and the Data Governance Committee Tim joined Sainsburyrsquos from Exelplc the global logistics company now part of DHL where he was Company Secretary and General Counsel He began his career at the international law firm Clifford Chance and is a qualified solicitor Tim is Chairman of the Disability Confident Business Leaders Group which works with Government in shaping the disability employment agenda and in raising awareness of the benefits of employing disabled people

Jim BrownCEO of Sainsburyrsquos Bank

Skills and experienceJim joined Sainsburyrsquos Bank as CEO in June 2019 and is also a member of the Sainsburyrsquos Group Operating Board He has held a number of senior international Financial Services roles - most recently for RBS in the UK as CEO of Williams and Glyn and prior to that CEO of Ulster Bank in Northern Ireland and the Republic of Ireland Before moving to Ireland he was based in Hong Kong and was CEO Retail and Commercial Banking Asia and the Middle East for RBS and ABN AMRO He has also been a member of the RBS Group Management Committee ABN AMRO Executive Group ABN AMRO Global Consumer Leadership Team and the RBSBank of China Joint Steering Committee Earlier in his career he held a number of senior executive roles for Citibank in Asia and Australia and New Zealand Jim has also held various Board positions including at Ulster Bank Saudi Hollandi Bank The Royal Bank of Scotland (China) Co Ltd and RBS (Pakistan) Ltd He is also a past President of the Institute of Banking in Ireland He is currently a Certified Bank Director

Date of appointment August 2019

Paul Mills-HicksFood Commercial Director

Skills and experiencePaul joined the Operating Board in May 2014 as Food Commercial Director having spent over ten years at Sainsburyrsquos He was closely involved in the formation and execution of the lsquoMaking Sainsburyrsquos Great Againrsquo strategy Following this he held a variety of roles in commercial strategy and finance most recently as Business Unit Director for Grocery Prior to Sainsburyrsquos Paul was European Controller at Marks and Spencer Group PLC and a Director at UBS Warburg

Date of appointment May 2014

13

APPENDIX Interim Results 201920 - November 2019

Operating Board

Angie RisleyGroup HR Director

Skills and experienceAngie was appointed Group HR Director and a member of the Operating Board in January 2013 with responsibility for human resources Angie is also a Director of Sainsburyrsquos Bank plc Angie was most recently Non-Executive Director and Chairman of the Remuneration Committee of Serco plc and prior to this was Group HR Director of Lloyds Banking Group and an Executive Director of Whitbread PLC with responsibility for HR and Corporate Social Responsibility Angie is currently Non-Executive Director and Chair of the Remuneration Committee at Smith amp Nephew plc

Date of appointment January 2013

Phil JordanGroup Chief Information Officer

Skills and experiencePhil joined the Board in January 2018 and has brought a fresh globalperspective on technology to the Operating Board in addition to a wealth of experience in digital data and business transformation Prior to joining Sainsburyrsquos Phil had a long and successful track record in telecommunications Most recently he was Global Chief Information Officer at Telefonica overseeing Digital Transformation and Information Technology and prior to that was Chief Information Officer for Vodafone UKIreland Phil has worked as a Non-Executive Advisor on Technology in the Investment amp Retail Banking sector and is currently a Non-Executive Director of TalkTalk Telecom Group PLC and chairs its Cyber-Security Committee

Date of appointment January 2018

Simon RobertsRetail and Operations Director

Skills and experienceSimon joined Sainsburyrsquos and the Operating Board in July 2017 as Central Retail amp Operations Director responsible for Stores Central operation and Logistics In his previous role he was Executive Vice President of Walgreens Boots Alliance and President of Boots with responsibility for commercial and retail operations across the UK and Ireland Prior to Boots Simon was at Marks and Spencer Group PLC where he held operational and customer leadership roles across stores divisions and central operations Simon is also the Non-Executive Chairman at the Institute ofCustomer Service

Date of appointment July 2017

Clodagh MoriartyGroup Chief Digital Officer

Skills and experienceClodagh was appointed Group Chief Digital Officer in June 2018 Clodagh leads the delivery of a consistent and first-rate digital experience for customers across Sainsburyrsquos Argos and Sainsburyrsquos BankClodagh joined Sainsburyrsquos in 2010 from Bain amp Co management consultants where she had gained experience working on a broad range of projects across multiple sectors and countries Following two years as Head of Strategy at Sainsburyrsquosshe moved into Food Commercial as Category Manager for Meal Solutions and then became Head of Online Trading spanning Food General Merchandise and Clothing before being promoted to Director of Online in 2016 In this role Clodagh was instrumental in driving innovation within Groceries Online and launching new initiatives including SmartShop and Chop Chop

Date of appointment June 2018

14

APPENDIX Interim Results 201920 - November 2019

Supplementary financial details

3 Financial calendarQ3 trading statement(15 weeks to 4 January 2020)

Preliminary results(52 weeks to 7 March 2020)

8 January 2020

30 April 2020

1 Weighted average number of shares

The interim dividend datesOrdinary shares

Ex-dividend 14 November 2019Record 15 November 2019Payment 20 December 2019

H1 201920 22074m (24613m diluted)

H1 201819 21959m (24646m diluted) InterimFinalTotal

2 Dividend

201920

33p 31p79p

110p

201819

15

APPENDIX Interim Results 201920 - November 2019

Contacts

24

James CollinsHead of Investor RelationsTel + 44 (0) 20 7695 7112JamesCollinssainsburyscouk

Susie LynskeyInvestor Relations ManagerTel + 44 (0) 20 7695 0889SusieLynskeysainsburyscouk

Glyn DaviesInvestor Relations AssistantTel + 44 (0) 20 7695 0259GlynDaviessainsburyscouk

wwwj-sainsburycoukJ Sainsbury plc 33 Holborn London EC1N 2HT

Irene GalvanInvestor Relations AnalystTel + 44 (0) 20 7695 2762IreneGalvansainsburyscouk

  • Slide Number 1
  • Slide Number 2
  • Financial overview
  • Group performance overview
  • Retail sales
  • Sales performance versus market
  • Financial services
  • Financial services
  • Items excluded from underlying results
  • Retail capital expenditure
  • Pensions
  • Retail free cash flow
  • Balance sheet targets
  • Summary and Outlook
  • Slide Number 15
  • Key industry challenges
  • We will help our customers live well for less
  • Our strategy
  • Slide Number 19
  • Value brand investment
  • Lower prices on key volume lines
  • We continue to be less dependent on promotions
  • Improved grocery value
  • Slide Number 24
  • Category tier performance
  • Premium private label
  • Distinctive brands
  • Beauty Rollout
  • Our values make us different
  • Argos category and range focus
  • Clothing
  • Slide Number 32
  • Channels Supermarkets
  • Store investments driving customer satisfaction
  • Channels Convenience
  • Channels Groceries Online
  • Channels Argos
  • Slide Number 38
  • Product Quality Framework helps us fund investment
  • PQF cereals case study
  • BAU savings to offset cost inflation
  • Strategic cost transformation 5 year plan
  • Slide Number 43
  • Financial Services Priorities
  • Financial Services reshaping the portfolio
  • Financial Services key targets
  • Nectar
  • Slide Number 48
  • Digital
  • We will help our customers live well for less
  • Slide Number 51
  • Slide Number 52
  • Guidance for 201920
  • Retail sales
  • Sainsburyrsquos sales area and store numbers
  • Sainsburyrsquos store estate
  • Sainsburyrsquos investment programme
  • Retail margin
  • Group retail
  • Plc Board
  • Plc Board
  • Plc Board
  • Plc Board
  • Operating Board
  • Operating Board
  • Operating Board
  • Supplementary financial details
  • Contacts
Column1 201819
Grocery 19
GM 7
Clothing 1
To resize chart data range drag lower right corner of range
Grocery
GM
Clothing
Page 48: Interim Results 17/18 - Sainsbury's/media/Files/S... · 3 Interim Results 2019/20 - November 2019. Financial overview • First period reporting on an inc. IFRS 16 basis - Material

48 Interim Results 201920 - November 2019

Provide a seamless customer

experience

6

49 Interim Results 201920 - November 2019

Provide a seamless customer

experience

6

Digital

bull Groceries Online sales penetration of 8- App accounts for over 20 of orders

bull 21 million digital Nectar app users

bull 14 million Argos Financial Services app downloads

bull Smartshop rollout in over 350 stores

Groceries online

Chop Chop

SmartShop

Universaldiscovery

Seamlessfinancialservices

Singlebasket

50 Interim Results 201920 - November 2019

We will help our customers live well for less

Confident in the core Integrated customer offer

One multi brand multi channel business

Strong cash generation supporting investment dividend and allowing deleverage

Financial flexibility and resilience

Sustainable cost reduction covering cost inflation and funding investment in our competitive offer

QampA

APPENDIX Interim Results 201920 - November 2019

Appendices

APPENDIX Interim Results 201920 - November 2019

Guidance for 201920

1

Spacebull Expect to open 2 new Sainsburyrsquos supermarkets and up to 15 convenience storesbull Expect to open around 25 Argos stores in Sainsburyrsquos (of which 11 are

relocations) resulting in around 305 Argos stores in supermarketsbull Expect to close 2 supermarkets around 25 convenience stores and around 20

Argos stores in FY201920 as part of announced property closure programme of 10-15 supermarkets 30-40 convenience stores and 60-70 Argos stores

Financial Servicesbull Financial services underlying operating profit expected to be cpound45m including a

cpound10m benefit as a result of a change in transfer pricing between Argos and Argos Financial Services

bull Financial Services non-underlying costs are expected to be around pound30mbull No further capital injections into the Bank are expected following pound35m in H1 201920

Depreciation and amortisationbull Expect underlying retail depreciation and amortisation of around pound12bn

including cpound500m right of use asset depreciation

CostsOperating cost inflationbull Cost inflation between 2 and 3Cost savingsbull Continue to deliver cost savings to at least offset the impact of cost inflation

Finance costsbull Net finance costs of around pound405m including pound320m lease interest in

201920 following the introduction of IFRS 16

One-off itemsbull In 201920 cash outflows as a result of items excluded from

underlying results should not exceed pound100mbull Property strategy programme one-off costs expected to be

pound230m-pound270m of which cash costs are pound30-40m

Dividendbull Sainsburyrsquos plans to change the full year dividend policy to 19x cover by

underlying earnings (versus 20x previously) to offset the dilutive (non cash) impact of IFRS 16 on underlying earnings

Capital expenditurebull Retail capital expenditure to be around pound550mbull Retail capital expenditure is expected to be around pound550m-pound600m per

annum over the medium term

Net debtbull Net debt before fair value movements on derivatives to reduce by at

least pound300m

Tax ratebull Underlying tax rate to be between 25 and 26

APPENDIX Interim Results 201920 - November 2019

Retail sales

1 Sales including VAT excluding fuel

LFL sales growth1

(10)

Sales from net new space1

04

Total sales growth1

(06)

Supermarkets2

(07)

Convenience20

Groceries Online

70

Channels

(01)(25)

(12)

2 Supermarket sales include Argos SiS sales FY 1819 16

pound139bn

pound103bnGrocery

pound30bnGeneralMerchandise

pound488mClothing

2

Chart1

201819
194
66
1

Sheet1

APPENDIX Interim Results 201920 - November 2019

Sainsburyrsquos sales area and store numbersAs at 21 September 2019

Opening figures 201920New storesClosuresReplacement storesExtensionsRefurbishments downsizesClosing figures H1 201920

Area(lsquo000 sq ft) Number

21210 -

(20)--

(17)21173

608 -(1)---

607

Supermarkets Convenience

Opening figures 201920New storesClosuresReplacement storesExtensionsRefurbishments downsizesClosing figures H1 201920

Area(lsquo000 sq ft) Number

1934 12

(19)2 --

1929

820 5

(2)1 --

824

Area(lsquo000 sq ft) Number

Total

Opening figures 201920New storesClosuresReplacement storesExtensionsRefurbishments downsizesClosing figures H1 201920

23144 12

(39)2 -

(17)23102

1428 5

(3)1 --

1431

3

APPENDIX Interim Results 201920 - November 2019

Sainsburyrsquos store estateAs at 21 September 2019

Sq ftsales area

82446

870

40001 to60000

20001 to40000

10000 to20000

Under10000 Total

Over60000

0122122

0197197

0175175

06767

824607

1431

Argos storesArgos in SainsburyrsquosArgos in HomebaseOtherArgos total store numbers

Habitat1

Collection points

594281

8-

883

16317

As at21 Sept 2019

Disposalsclosures

Newstores

As at9 March 2019

17--8

-1

(7)-

(2)-

(9)

-(36)

588288

6-

88216

282

ConvenienceSupermarketsTotal stores

Number of stores

Sq ftsales area

1929350

2279

40001 to60000

20001 to40000

10000 to20000

Under10000 Total

Over60000

-18441844

-58185818

-85018501

-46604660

19292117323102

ConvenienceSupermarketsTotal stores

Space by store size (lsquo000 sq ft)

Argos and Habitat store numbers

1 5 Habitat stores 11 Habitat stores in Sainsburys

4

APPENDIX Interim Results 201920 - November 2019

ClosureBitterne West

Sainsburyrsquos investment programme201920

Q1

Supermarkets ConvenienceNew storesMilton Keynes Brooklands District CentBromley High StLeeds Wike Ridge LaneSalford Harbour CityCanterbury High St

ReplacementMayfair Stratton St

ClosuresMayfairWarren St

Q1Q1Q1Q2Q2

Q2

Q1Q2

5

APPENDIX Interim Results 201920 - November 2019

Retail margin

Retail sales (inc VAT inc fuel)(exc VAT inc fuel)

Retail underlying EBITDAR1

Retail underlying EBITDAR margin 2

at constant fuel pricesRetail underlying operating profit3

Retail underlying operating margin 4

at constant fuel prices

1656714808

10677272

4373030

1661214856

11147575

4873333

030342

30 bps28 bps10333 bps32 bps

1 Retail underlying operating profit before net rental income of pound6 million and underlying depreciation and amortisation of pound636 million2 Retail underlying EBITDAR divided by underlying retail sales excluding VAT3 Retail underlying earnings before interest tax and Sainsburyrsquos underlying share of post-tax profit from joint ventures4 Retail underlying operating profit divided by underlying retail sales excluding VAT

poundm H1201920

H1201819

Change

6

APPENDIX Interim Results 201920 - November 2019

H1201920

H1201819

Group retail

Return on capital employed 1

Net debt to EBITDAR (times)23

Fixed charge cover (times)2

Underlying tax rate Core retail capex sales5

713126

26515

743326

25715

poundm

1 ROCE Return is defined as a 52 week rolling underlying profit before interest and tax Capital employed is defined as group net assets2 Net debt of pound6778 million includes lease obligations under IFRS 16 and perpetual securities treated as debt divided by Group underlying EBITDAR of pound2171 million calculated for a 52-week period to 21 September 20193 Group underlying EBITDAR divided by rent (both capital and interest) and net finance costs where interest on perpetual securities is treated as an underlying finance costs4 52 weeks to 22nd September 2018 is not available due to the implementation of IFRS 16 Comparatives therefore reflect the 52 weeks to 9th March 20195 Includes retail sales inc vat inc fuel

4

4

7

APPENDIX Interim Results 201920 - November 2019

Plc Board

Kevin OrsquoByrneChief Financial Officer

Mike Coupe Group Chief Executive

Dame Susan Rice Senior Independent Director

Matt BrittinNon-Executive Director

Jo HarlowNon-Executive Director

Brian CassinNon-Executive Director

David KeensNon-Executive Director

Jean Tomlin Non-Executive Director

Martin Scicluna Chairman

8

APPENDIX Interim Results 201920 - November 2019

Plc Board

Mike Coupe Group Chief Executive Officer

Skills and experienceAppointed Group Chief Executive Officer on 9 July 2014 Mike has been a member of the Operating Board since October 2004 Mike has vast retail industry experience in trading strategy marketing digital and online as well as multi-site store experience He joined Sainsburyrsquos from Big Food Group where he was a board director of Big Food Group PLC and Managing Director of Iceland Food Stores He previously worked for both Asda and Tesco PLC where he served in a variety of senior management roles

Date of appointment 1 August 2007Mike has served as an Executive Director since 1 August 2007 and as Chief Executive Officer since 9 July 2014

Committee membershipCorporate Responsibility and Sustainability Committee

Kevin OrsquoByrne Chief Financial Officer

Skills and experienceKevin brings to the Board a wealth of retail and finance experience Kevin was previously Chief Executive Officer of Poundland Group Limited until December 2016 and held executive roles at Kingfisher plc from 2008 to 2015 including Divisional Director UK China and Turkey Chief Executive Officer of BampQ UK amp Ireland and Group Finance Director He was previously Group Finance Director of Dixons Retail plc and European Finance Director of Quaker Oats He was a Non-Executive Director of Land Securities Group PLC from 2008 to September 2017 where he was Chairman of the Audit Committee and Senior Independent Director

Date of appointment 9 January 2017

Other current rolesNon-Executive Director of Greene King plc

Skills and experienceMartin brings a breadth of experience and leadership in both executive and non-executive roles His previous roles include positions as the Chairman of Great Portland Estates plc Senior Independent Director and Chair of the Audit Committee of Worldpay Inc and Non-Executive Director and Chair of the Audit Committee of Lloyds Banking Group plc He was a partner at Deloitte LLP for 26 years serving as Chairman from 1995 to 2007 where his clients included Dixons WH Smith Alliance Unichem and Cadburyrsquos

Other current rolesChairman of RSA Insurance Group plc

Martin Scicluna Chairman

Date of appointment 1 November 2018 Martin joined the Board as Chairman Designate and Non-Executive Director on 1 November 2018 He was appointed as Chairman of the Board on 10 March 2019

Committee membershipChair of the Nomination Committee

Dame Susan Rice Senior Independent Director

Skills and experienceSusan has extensive experience as a Non-Executive Director as well as in retail banking financial services leadership and sustainability Her career in retail bankingis particularly relevant to our ownership ofSainsburyrsquos Bank Previously Susan was a member of the First Ministerrsquos Council of Economic Advisors Managing Director of Lloyds Banking Group Scotland and was previously Chief Executive and then Chairman of Lloyds TSB Scotland plc She has also held a range of other non-executive directorships including at the Bank of England and SSE plc

Committee membershipChair of the Remuneration Committee and a member of the Nomination Committee

Date of appointment 1 June 2013

Other current rolesChair of Scottish Water and Business Stream Chair of the Scottish Fiscal Commission Non-Executive Director of the North American Income Trust C Hoare and Co and Senior Independent Director of the North American Income Trust

9

Other current rolesNon-Executive Director and Chairman of the Audit Committee of Centrica plc

APPENDIX Interim Results 201920 - November 2019

Plc Board

Jean Tomlin Non-Executive Director

Skills and experienceJean has extensive experience and breadth of skills in human resources and corporate responsibility Jean was formerly Director of HR Workforce and Accreditation for The London OrganisingCommittee of the Olympic and Paralympic Games where she set the strategic direction to ensure the mobilisation of the combined 200000-strong workforce including paid staff volunteers and contractors which represented the recruitment and mobilisation of the largest peacetime workforce and set the industry standard for volunteering with the highly acclaimed Games She was previously Group HR Director at Marks and Spencer Group Plc HR Director and founder member of Egg plc and Sales amp Operations Director of Prudential Direct

Date of appointment 1 January 2013

Committee membershipAudit Committee Corporate Responsibility and Sustainability Committee and Nomination Committee

David Keens Non-Executive Director

Skills and experienceDavid has extensive retail experience and knowledge of consumer facing businesses together with his core skills in finance David was formerly Group Finance Director of next plc from 1991 to 2015 and their Group Treasurer from 1986 to 1991 Previous management experience includes nine years in the UK and overseas operations of multinational food manufacturer Nabisco and prior to that seven years in the accountancy profession

Date of appointment 29 April 2015

Committee membershipChair of the Audit Committee and a member of the Nomination Committee

Other current rolesIndependent Board member of Capri Holdings Limited Non-Executive Director of Hakluyt and Chief Executive Officer of Chanzo Limited

Other current rolesNon-Executive Director Senior Independent Director and Chair of the Audit Committee of Auto Trader Group plc

Matt BrittinNon-Executive Director

Skills and experienceMatt has extensive experience of running a high profile fast moving innovative digital business Since 2015 he has been responsible for Googlersquos business and operations in Europe the Middle East and Africa and hersquos been in leadership roles at Google since 2007 Prior to that Matt spent much of his career in media and marketing with particular interests in strategy commercial development and sales performance This included commercial and digital leadership roles in UK media

Date of appointment 27 January 2011

Committee membershipNomination Committee and Remuneration Committee

Other current rolesGooglersquos President ndash Europe Middle East and Africa and Director of The Media Trust

Brian Cassin Non-Executive Director

Skills and experienceBrian brings present day experience of running a FTSE40 group and of big data and analytics ndash topics of key importance to Sainsburyrsquos Brian joined Experian plc as Chief Financial Officer in April 2012 a post he held until his appointment as Chief Executive Officer in July 2014 Prior to this Brian spent his career in investment banking at Greenhill amp Co where he was Managing Director and Partner Brian has also held various roles at Baring Brothers International and at the London Stock Exchange

Date of appointment 1 April 2016

Committee membershipAudit Committee and Nomination Committee

Other current rolesChief Executive Officer of Experian plc

10

APPENDIX Interim Results 201920 - November 2019

Plc Board

Jo Harlow Non-Executive Director

Skills and experienceJo brings a wealth of experience in consumer-facing businesses and in the telecoms and technology industry bothin the UK and internationally Jo spent 12 years in a variety of senior management roles with Nokia and Microsoft Prior to this she spent eight years at PampG and 11 years at Reebok in senior sales and marketing positions in both Europe and the US

Date of appointment 11 September 2017

Committee membershipChair of the Corporate Responsibility and Sustainability Committee and member of the Nomination Committee and Remuneration Committee

Life PresidentLord Sainsbury of Preston Candover KG

Other current rolesNon-Executive Director of InterContinental Hotels plc Non-Executive Director of Halmaplc and Member of the Supervisory Board of Ceconomy AG

11

APPENDIX Interim Results 201920 - November 2019

Operating Board

Mike Coupe Group Chief Executive

Tim FallowfieldCompany Secretary amp Corporate Services Director

Kevin OrsquoByrne Chief Financial Officer

Jim BrownChief Executive Officer of Sainsburyrsquos Bank

Paul Mills-HicksFood Commercial Director

Angie RisleyGroup HR Director

Phil JordanGroup Chief InformationOfficer

Simon RobertsRetail and Operations Director

Clo MoriartyGroup Chief Digital Officer

12

APPENDIX Interim Results 201920 - November 2019

Operating Board

Mike Coupe Group Chief ExecutiveSee Appendix page 9

Kevin OrsquoByrneChief Financial OfficerSee Appendix page 9

Tim FallowfieldCompany Secretary amp Corporate Services Director

Date of appointment September 2004

Skills and experienceTim joined Sainsburyrsquos in 2001 as Company Secretary and joined the Operating Board in September 2004 In addition to his role as Company Secretary Tim is responsible for the Corporate Services Division comprising Legal Services Data Governance Safety Shareholder Services Insurance and Central Security He chairs the Group Safety Committee and the Data Governance Committee Tim joined Sainsburyrsquos from Exelplc the global logistics company now part of DHL where he was Company Secretary and General Counsel He began his career at the international law firm Clifford Chance and is a qualified solicitor Tim is Chairman of the Disability Confident Business Leaders Group which works with Government in shaping the disability employment agenda and in raising awareness of the benefits of employing disabled people

Jim BrownCEO of Sainsburyrsquos Bank

Skills and experienceJim joined Sainsburyrsquos Bank as CEO in June 2019 and is also a member of the Sainsburyrsquos Group Operating Board He has held a number of senior international Financial Services roles - most recently for RBS in the UK as CEO of Williams and Glyn and prior to that CEO of Ulster Bank in Northern Ireland and the Republic of Ireland Before moving to Ireland he was based in Hong Kong and was CEO Retail and Commercial Banking Asia and the Middle East for RBS and ABN AMRO He has also been a member of the RBS Group Management Committee ABN AMRO Executive Group ABN AMRO Global Consumer Leadership Team and the RBSBank of China Joint Steering Committee Earlier in his career he held a number of senior executive roles for Citibank in Asia and Australia and New Zealand Jim has also held various Board positions including at Ulster Bank Saudi Hollandi Bank The Royal Bank of Scotland (China) Co Ltd and RBS (Pakistan) Ltd He is also a past President of the Institute of Banking in Ireland He is currently a Certified Bank Director

Date of appointment August 2019

Paul Mills-HicksFood Commercial Director

Skills and experiencePaul joined the Operating Board in May 2014 as Food Commercial Director having spent over ten years at Sainsburyrsquos He was closely involved in the formation and execution of the lsquoMaking Sainsburyrsquos Great Againrsquo strategy Following this he held a variety of roles in commercial strategy and finance most recently as Business Unit Director for Grocery Prior to Sainsburyrsquos Paul was European Controller at Marks and Spencer Group PLC and a Director at UBS Warburg

Date of appointment May 2014

13

APPENDIX Interim Results 201920 - November 2019

Operating Board

Angie RisleyGroup HR Director

Skills and experienceAngie was appointed Group HR Director and a member of the Operating Board in January 2013 with responsibility for human resources Angie is also a Director of Sainsburyrsquos Bank plc Angie was most recently Non-Executive Director and Chairman of the Remuneration Committee of Serco plc and prior to this was Group HR Director of Lloyds Banking Group and an Executive Director of Whitbread PLC with responsibility for HR and Corporate Social Responsibility Angie is currently Non-Executive Director and Chair of the Remuneration Committee at Smith amp Nephew plc

Date of appointment January 2013

Phil JordanGroup Chief Information Officer

Skills and experiencePhil joined the Board in January 2018 and has brought a fresh globalperspective on technology to the Operating Board in addition to a wealth of experience in digital data and business transformation Prior to joining Sainsburyrsquos Phil had a long and successful track record in telecommunications Most recently he was Global Chief Information Officer at Telefonica overseeing Digital Transformation and Information Technology and prior to that was Chief Information Officer for Vodafone UKIreland Phil has worked as a Non-Executive Advisor on Technology in the Investment amp Retail Banking sector and is currently a Non-Executive Director of TalkTalk Telecom Group PLC and chairs its Cyber-Security Committee

Date of appointment January 2018

Simon RobertsRetail and Operations Director

Skills and experienceSimon joined Sainsburyrsquos and the Operating Board in July 2017 as Central Retail amp Operations Director responsible for Stores Central operation and Logistics In his previous role he was Executive Vice President of Walgreens Boots Alliance and President of Boots with responsibility for commercial and retail operations across the UK and Ireland Prior to Boots Simon was at Marks and Spencer Group PLC where he held operational and customer leadership roles across stores divisions and central operations Simon is also the Non-Executive Chairman at the Institute ofCustomer Service

Date of appointment July 2017

Clodagh MoriartyGroup Chief Digital Officer

Skills and experienceClodagh was appointed Group Chief Digital Officer in June 2018 Clodagh leads the delivery of a consistent and first-rate digital experience for customers across Sainsburyrsquos Argos and Sainsburyrsquos BankClodagh joined Sainsburyrsquos in 2010 from Bain amp Co management consultants where she had gained experience working on a broad range of projects across multiple sectors and countries Following two years as Head of Strategy at Sainsburyrsquosshe moved into Food Commercial as Category Manager for Meal Solutions and then became Head of Online Trading spanning Food General Merchandise and Clothing before being promoted to Director of Online in 2016 In this role Clodagh was instrumental in driving innovation within Groceries Online and launching new initiatives including SmartShop and Chop Chop

Date of appointment June 2018

14

APPENDIX Interim Results 201920 - November 2019

Supplementary financial details

3 Financial calendarQ3 trading statement(15 weeks to 4 January 2020)

Preliminary results(52 weeks to 7 March 2020)

8 January 2020

30 April 2020

1 Weighted average number of shares

The interim dividend datesOrdinary shares

Ex-dividend 14 November 2019Record 15 November 2019Payment 20 December 2019

H1 201920 22074m (24613m diluted)

H1 201819 21959m (24646m diluted) InterimFinalTotal

2 Dividend

201920

33p 31p79p

110p

201819

15

APPENDIX Interim Results 201920 - November 2019

Contacts

24

James CollinsHead of Investor RelationsTel + 44 (0) 20 7695 7112JamesCollinssainsburyscouk

Susie LynskeyInvestor Relations ManagerTel + 44 (0) 20 7695 0889SusieLynskeysainsburyscouk

Glyn DaviesInvestor Relations AssistantTel + 44 (0) 20 7695 0259GlynDaviessainsburyscouk

wwwj-sainsburycoukJ Sainsbury plc 33 Holborn London EC1N 2HT

Irene GalvanInvestor Relations AnalystTel + 44 (0) 20 7695 2762IreneGalvansainsburyscouk

  • Slide Number 1
  • Slide Number 2
  • Financial overview
  • Group performance overview
  • Retail sales
  • Sales performance versus market
  • Financial services
  • Financial services
  • Items excluded from underlying results
  • Retail capital expenditure
  • Pensions
  • Retail free cash flow
  • Balance sheet targets
  • Summary and Outlook
  • Slide Number 15
  • Key industry challenges
  • We will help our customers live well for less
  • Our strategy
  • Slide Number 19
  • Value brand investment
  • Lower prices on key volume lines
  • We continue to be less dependent on promotions
  • Improved grocery value
  • Slide Number 24
  • Category tier performance
  • Premium private label
  • Distinctive brands
  • Beauty Rollout
  • Our values make us different
  • Argos category and range focus
  • Clothing
  • Slide Number 32
  • Channels Supermarkets
  • Store investments driving customer satisfaction
  • Channels Convenience
  • Channels Groceries Online
  • Channels Argos
  • Slide Number 38
  • Product Quality Framework helps us fund investment
  • PQF cereals case study
  • BAU savings to offset cost inflation
  • Strategic cost transformation 5 year plan
  • Slide Number 43
  • Financial Services Priorities
  • Financial Services reshaping the portfolio
  • Financial Services key targets
  • Nectar
  • Slide Number 48
  • Digital
  • We will help our customers live well for less
  • Slide Number 51
  • Slide Number 52
  • Guidance for 201920
  • Retail sales
  • Sainsburyrsquos sales area and store numbers
  • Sainsburyrsquos store estate
  • Sainsburyrsquos investment programme
  • Retail margin
  • Group retail
  • Plc Board
  • Plc Board
  • Plc Board
  • Plc Board
  • Operating Board
  • Operating Board
  • Operating Board
  • Supplementary financial details
  • Contacts
Column1 201819
Grocery 19
GM 7
Clothing 1
To resize chart data range drag lower right corner of range
Grocery
GM
Clothing
Page 49: Interim Results 17/18 - Sainsbury's/media/Files/S... · 3 Interim Results 2019/20 - November 2019. Financial overview • First period reporting on an inc. IFRS 16 basis - Material

49 Interim Results 201920 - November 2019

Provide a seamless customer

experience

6

Digital

bull Groceries Online sales penetration of 8- App accounts for over 20 of orders

bull 21 million digital Nectar app users

bull 14 million Argos Financial Services app downloads

bull Smartshop rollout in over 350 stores

Groceries online

Chop Chop

SmartShop

Universaldiscovery

Seamlessfinancialservices

Singlebasket

50 Interim Results 201920 - November 2019

We will help our customers live well for less

Confident in the core Integrated customer offer

One multi brand multi channel business

Strong cash generation supporting investment dividend and allowing deleverage

Financial flexibility and resilience

Sustainable cost reduction covering cost inflation and funding investment in our competitive offer

QampA

APPENDIX Interim Results 201920 - November 2019

Appendices

APPENDIX Interim Results 201920 - November 2019

Guidance for 201920

1

Spacebull Expect to open 2 new Sainsburyrsquos supermarkets and up to 15 convenience storesbull Expect to open around 25 Argos stores in Sainsburyrsquos (of which 11 are

relocations) resulting in around 305 Argos stores in supermarketsbull Expect to close 2 supermarkets around 25 convenience stores and around 20

Argos stores in FY201920 as part of announced property closure programme of 10-15 supermarkets 30-40 convenience stores and 60-70 Argos stores

Financial Servicesbull Financial services underlying operating profit expected to be cpound45m including a

cpound10m benefit as a result of a change in transfer pricing between Argos and Argos Financial Services

bull Financial Services non-underlying costs are expected to be around pound30mbull No further capital injections into the Bank are expected following pound35m in H1 201920

Depreciation and amortisationbull Expect underlying retail depreciation and amortisation of around pound12bn

including cpound500m right of use asset depreciation

CostsOperating cost inflationbull Cost inflation between 2 and 3Cost savingsbull Continue to deliver cost savings to at least offset the impact of cost inflation

Finance costsbull Net finance costs of around pound405m including pound320m lease interest in

201920 following the introduction of IFRS 16

One-off itemsbull In 201920 cash outflows as a result of items excluded from

underlying results should not exceed pound100mbull Property strategy programme one-off costs expected to be

pound230m-pound270m of which cash costs are pound30-40m

Dividendbull Sainsburyrsquos plans to change the full year dividend policy to 19x cover by

underlying earnings (versus 20x previously) to offset the dilutive (non cash) impact of IFRS 16 on underlying earnings

Capital expenditurebull Retail capital expenditure to be around pound550mbull Retail capital expenditure is expected to be around pound550m-pound600m per

annum over the medium term

Net debtbull Net debt before fair value movements on derivatives to reduce by at

least pound300m

Tax ratebull Underlying tax rate to be between 25 and 26

APPENDIX Interim Results 201920 - November 2019

Retail sales

1 Sales including VAT excluding fuel

LFL sales growth1

(10)

Sales from net new space1

04

Total sales growth1

(06)

Supermarkets2

(07)

Convenience20

Groceries Online

70

Channels

(01)(25)

(12)

2 Supermarket sales include Argos SiS sales FY 1819 16

pound139bn

pound103bnGrocery

pound30bnGeneralMerchandise

pound488mClothing

2

Chart1

201819
194
66
1

Sheet1

APPENDIX Interim Results 201920 - November 2019

Sainsburyrsquos sales area and store numbersAs at 21 September 2019

Opening figures 201920New storesClosuresReplacement storesExtensionsRefurbishments downsizesClosing figures H1 201920

Area(lsquo000 sq ft) Number

21210 -

(20)--

(17)21173

608 -(1)---

607

Supermarkets Convenience

Opening figures 201920New storesClosuresReplacement storesExtensionsRefurbishments downsizesClosing figures H1 201920

Area(lsquo000 sq ft) Number

1934 12

(19)2 --

1929

820 5

(2)1 --

824

Area(lsquo000 sq ft) Number

Total

Opening figures 201920New storesClosuresReplacement storesExtensionsRefurbishments downsizesClosing figures H1 201920

23144 12

(39)2 -

(17)23102

1428 5

(3)1 --

1431

3

APPENDIX Interim Results 201920 - November 2019

Sainsburyrsquos store estateAs at 21 September 2019

Sq ftsales area

82446

870

40001 to60000

20001 to40000

10000 to20000

Under10000 Total

Over60000

0122122

0197197

0175175

06767

824607

1431

Argos storesArgos in SainsburyrsquosArgos in HomebaseOtherArgos total store numbers

Habitat1

Collection points

594281

8-

883

16317

As at21 Sept 2019

Disposalsclosures

Newstores

As at9 March 2019

17--8

-1

(7)-

(2)-

(9)

-(36)

588288

6-

88216

282

ConvenienceSupermarketsTotal stores

Number of stores

Sq ftsales area

1929350

2279

40001 to60000

20001 to40000

10000 to20000

Under10000 Total

Over60000

-18441844

-58185818

-85018501

-46604660

19292117323102

ConvenienceSupermarketsTotal stores

Space by store size (lsquo000 sq ft)

Argos and Habitat store numbers

1 5 Habitat stores 11 Habitat stores in Sainsburys

4

APPENDIX Interim Results 201920 - November 2019

ClosureBitterne West

Sainsburyrsquos investment programme201920

Q1

Supermarkets ConvenienceNew storesMilton Keynes Brooklands District CentBromley High StLeeds Wike Ridge LaneSalford Harbour CityCanterbury High St

ReplacementMayfair Stratton St

ClosuresMayfairWarren St

Q1Q1Q1Q2Q2

Q2

Q1Q2

5

APPENDIX Interim Results 201920 - November 2019

Retail margin

Retail sales (inc VAT inc fuel)(exc VAT inc fuel)

Retail underlying EBITDAR1

Retail underlying EBITDAR margin 2

at constant fuel pricesRetail underlying operating profit3

Retail underlying operating margin 4

at constant fuel prices

1656714808

10677272

4373030

1661214856

11147575

4873333

030342

30 bps28 bps10333 bps32 bps

1 Retail underlying operating profit before net rental income of pound6 million and underlying depreciation and amortisation of pound636 million2 Retail underlying EBITDAR divided by underlying retail sales excluding VAT3 Retail underlying earnings before interest tax and Sainsburyrsquos underlying share of post-tax profit from joint ventures4 Retail underlying operating profit divided by underlying retail sales excluding VAT

poundm H1201920

H1201819

Change

6

APPENDIX Interim Results 201920 - November 2019

H1201920

H1201819

Group retail

Return on capital employed 1

Net debt to EBITDAR (times)23

Fixed charge cover (times)2

Underlying tax rate Core retail capex sales5

713126

26515

743326

25715

poundm

1 ROCE Return is defined as a 52 week rolling underlying profit before interest and tax Capital employed is defined as group net assets2 Net debt of pound6778 million includes lease obligations under IFRS 16 and perpetual securities treated as debt divided by Group underlying EBITDAR of pound2171 million calculated for a 52-week period to 21 September 20193 Group underlying EBITDAR divided by rent (both capital and interest) and net finance costs where interest on perpetual securities is treated as an underlying finance costs4 52 weeks to 22nd September 2018 is not available due to the implementation of IFRS 16 Comparatives therefore reflect the 52 weeks to 9th March 20195 Includes retail sales inc vat inc fuel

4

4

7

APPENDIX Interim Results 201920 - November 2019

Plc Board

Kevin OrsquoByrneChief Financial Officer

Mike Coupe Group Chief Executive

Dame Susan Rice Senior Independent Director

Matt BrittinNon-Executive Director

Jo HarlowNon-Executive Director

Brian CassinNon-Executive Director

David KeensNon-Executive Director

Jean Tomlin Non-Executive Director

Martin Scicluna Chairman

8

APPENDIX Interim Results 201920 - November 2019

Plc Board

Mike Coupe Group Chief Executive Officer

Skills and experienceAppointed Group Chief Executive Officer on 9 July 2014 Mike has been a member of the Operating Board since October 2004 Mike has vast retail industry experience in trading strategy marketing digital and online as well as multi-site store experience He joined Sainsburyrsquos from Big Food Group where he was a board director of Big Food Group PLC and Managing Director of Iceland Food Stores He previously worked for both Asda and Tesco PLC where he served in a variety of senior management roles

Date of appointment 1 August 2007Mike has served as an Executive Director since 1 August 2007 and as Chief Executive Officer since 9 July 2014

Committee membershipCorporate Responsibility and Sustainability Committee

Kevin OrsquoByrne Chief Financial Officer

Skills and experienceKevin brings to the Board a wealth of retail and finance experience Kevin was previously Chief Executive Officer of Poundland Group Limited until December 2016 and held executive roles at Kingfisher plc from 2008 to 2015 including Divisional Director UK China and Turkey Chief Executive Officer of BampQ UK amp Ireland and Group Finance Director He was previously Group Finance Director of Dixons Retail plc and European Finance Director of Quaker Oats He was a Non-Executive Director of Land Securities Group PLC from 2008 to September 2017 where he was Chairman of the Audit Committee and Senior Independent Director

Date of appointment 9 January 2017

Other current rolesNon-Executive Director of Greene King plc

Skills and experienceMartin brings a breadth of experience and leadership in both executive and non-executive roles His previous roles include positions as the Chairman of Great Portland Estates plc Senior Independent Director and Chair of the Audit Committee of Worldpay Inc and Non-Executive Director and Chair of the Audit Committee of Lloyds Banking Group plc He was a partner at Deloitte LLP for 26 years serving as Chairman from 1995 to 2007 where his clients included Dixons WH Smith Alliance Unichem and Cadburyrsquos

Other current rolesChairman of RSA Insurance Group plc

Martin Scicluna Chairman

Date of appointment 1 November 2018 Martin joined the Board as Chairman Designate and Non-Executive Director on 1 November 2018 He was appointed as Chairman of the Board on 10 March 2019

Committee membershipChair of the Nomination Committee

Dame Susan Rice Senior Independent Director

Skills and experienceSusan has extensive experience as a Non-Executive Director as well as in retail banking financial services leadership and sustainability Her career in retail bankingis particularly relevant to our ownership ofSainsburyrsquos Bank Previously Susan was a member of the First Ministerrsquos Council of Economic Advisors Managing Director of Lloyds Banking Group Scotland and was previously Chief Executive and then Chairman of Lloyds TSB Scotland plc She has also held a range of other non-executive directorships including at the Bank of England and SSE plc

Committee membershipChair of the Remuneration Committee and a member of the Nomination Committee

Date of appointment 1 June 2013

Other current rolesChair of Scottish Water and Business Stream Chair of the Scottish Fiscal Commission Non-Executive Director of the North American Income Trust C Hoare and Co and Senior Independent Director of the North American Income Trust

9

Other current rolesNon-Executive Director and Chairman of the Audit Committee of Centrica plc

APPENDIX Interim Results 201920 - November 2019

Plc Board

Jean Tomlin Non-Executive Director

Skills and experienceJean has extensive experience and breadth of skills in human resources and corporate responsibility Jean was formerly Director of HR Workforce and Accreditation for The London OrganisingCommittee of the Olympic and Paralympic Games where she set the strategic direction to ensure the mobilisation of the combined 200000-strong workforce including paid staff volunteers and contractors which represented the recruitment and mobilisation of the largest peacetime workforce and set the industry standard for volunteering with the highly acclaimed Games She was previously Group HR Director at Marks and Spencer Group Plc HR Director and founder member of Egg plc and Sales amp Operations Director of Prudential Direct

Date of appointment 1 January 2013

Committee membershipAudit Committee Corporate Responsibility and Sustainability Committee and Nomination Committee

David Keens Non-Executive Director

Skills and experienceDavid has extensive retail experience and knowledge of consumer facing businesses together with his core skills in finance David was formerly Group Finance Director of next plc from 1991 to 2015 and their Group Treasurer from 1986 to 1991 Previous management experience includes nine years in the UK and overseas operations of multinational food manufacturer Nabisco and prior to that seven years in the accountancy profession

Date of appointment 29 April 2015

Committee membershipChair of the Audit Committee and a member of the Nomination Committee

Other current rolesIndependent Board member of Capri Holdings Limited Non-Executive Director of Hakluyt and Chief Executive Officer of Chanzo Limited

Other current rolesNon-Executive Director Senior Independent Director and Chair of the Audit Committee of Auto Trader Group plc

Matt BrittinNon-Executive Director

Skills and experienceMatt has extensive experience of running a high profile fast moving innovative digital business Since 2015 he has been responsible for Googlersquos business and operations in Europe the Middle East and Africa and hersquos been in leadership roles at Google since 2007 Prior to that Matt spent much of his career in media and marketing with particular interests in strategy commercial development and sales performance This included commercial and digital leadership roles in UK media

Date of appointment 27 January 2011

Committee membershipNomination Committee and Remuneration Committee

Other current rolesGooglersquos President ndash Europe Middle East and Africa and Director of The Media Trust

Brian Cassin Non-Executive Director

Skills and experienceBrian brings present day experience of running a FTSE40 group and of big data and analytics ndash topics of key importance to Sainsburyrsquos Brian joined Experian plc as Chief Financial Officer in April 2012 a post he held until his appointment as Chief Executive Officer in July 2014 Prior to this Brian spent his career in investment banking at Greenhill amp Co where he was Managing Director and Partner Brian has also held various roles at Baring Brothers International and at the London Stock Exchange

Date of appointment 1 April 2016

Committee membershipAudit Committee and Nomination Committee

Other current rolesChief Executive Officer of Experian plc

10

APPENDIX Interim Results 201920 - November 2019

Plc Board

Jo Harlow Non-Executive Director

Skills and experienceJo brings a wealth of experience in consumer-facing businesses and in the telecoms and technology industry bothin the UK and internationally Jo spent 12 years in a variety of senior management roles with Nokia and Microsoft Prior to this she spent eight years at PampG and 11 years at Reebok in senior sales and marketing positions in both Europe and the US

Date of appointment 11 September 2017

Committee membershipChair of the Corporate Responsibility and Sustainability Committee and member of the Nomination Committee and Remuneration Committee

Life PresidentLord Sainsbury of Preston Candover KG

Other current rolesNon-Executive Director of InterContinental Hotels plc Non-Executive Director of Halmaplc and Member of the Supervisory Board of Ceconomy AG

11

APPENDIX Interim Results 201920 - November 2019

Operating Board

Mike Coupe Group Chief Executive

Tim FallowfieldCompany Secretary amp Corporate Services Director

Kevin OrsquoByrne Chief Financial Officer

Jim BrownChief Executive Officer of Sainsburyrsquos Bank

Paul Mills-HicksFood Commercial Director

Angie RisleyGroup HR Director

Phil JordanGroup Chief InformationOfficer

Simon RobertsRetail and Operations Director

Clo MoriartyGroup Chief Digital Officer

12

APPENDIX Interim Results 201920 - November 2019

Operating Board

Mike Coupe Group Chief ExecutiveSee Appendix page 9

Kevin OrsquoByrneChief Financial OfficerSee Appendix page 9

Tim FallowfieldCompany Secretary amp Corporate Services Director

Date of appointment September 2004

Skills and experienceTim joined Sainsburyrsquos in 2001 as Company Secretary and joined the Operating Board in September 2004 In addition to his role as Company Secretary Tim is responsible for the Corporate Services Division comprising Legal Services Data Governance Safety Shareholder Services Insurance and Central Security He chairs the Group Safety Committee and the Data Governance Committee Tim joined Sainsburyrsquos from Exelplc the global logistics company now part of DHL where he was Company Secretary and General Counsel He began his career at the international law firm Clifford Chance and is a qualified solicitor Tim is Chairman of the Disability Confident Business Leaders Group which works with Government in shaping the disability employment agenda and in raising awareness of the benefits of employing disabled people

Jim BrownCEO of Sainsburyrsquos Bank

Skills and experienceJim joined Sainsburyrsquos Bank as CEO in June 2019 and is also a member of the Sainsburyrsquos Group Operating Board He has held a number of senior international Financial Services roles - most recently for RBS in the UK as CEO of Williams and Glyn and prior to that CEO of Ulster Bank in Northern Ireland and the Republic of Ireland Before moving to Ireland he was based in Hong Kong and was CEO Retail and Commercial Banking Asia and the Middle East for RBS and ABN AMRO He has also been a member of the RBS Group Management Committee ABN AMRO Executive Group ABN AMRO Global Consumer Leadership Team and the RBSBank of China Joint Steering Committee Earlier in his career he held a number of senior executive roles for Citibank in Asia and Australia and New Zealand Jim has also held various Board positions including at Ulster Bank Saudi Hollandi Bank The Royal Bank of Scotland (China) Co Ltd and RBS (Pakistan) Ltd He is also a past President of the Institute of Banking in Ireland He is currently a Certified Bank Director

Date of appointment August 2019

Paul Mills-HicksFood Commercial Director

Skills and experiencePaul joined the Operating Board in May 2014 as Food Commercial Director having spent over ten years at Sainsburyrsquos He was closely involved in the formation and execution of the lsquoMaking Sainsburyrsquos Great Againrsquo strategy Following this he held a variety of roles in commercial strategy and finance most recently as Business Unit Director for Grocery Prior to Sainsburyrsquos Paul was European Controller at Marks and Spencer Group PLC and a Director at UBS Warburg

Date of appointment May 2014

13

APPENDIX Interim Results 201920 - November 2019

Operating Board

Angie RisleyGroup HR Director

Skills and experienceAngie was appointed Group HR Director and a member of the Operating Board in January 2013 with responsibility for human resources Angie is also a Director of Sainsburyrsquos Bank plc Angie was most recently Non-Executive Director and Chairman of the Remuneration Committee of Serco plc and prior to this was Group HR Director of Lloyds Banking Group and an Executive Director of Whitbread PLC with responsibility for HR and Corporate Social Responsibility Angie is currently Non-Executive Director and Chair of the Remuneration Committee at Smith amp Nephew plc

Date of appointment January 2013

Phil JordanGroup Chief Information Officer

Skills and experiencePhil joined the Board in January 2018 and has brought a fresh globalperspective on technology to the Operating Board in addition to a wealth of experience in digital data and business transformation Prior to joining Sainsburyrsquos Phil had a long and successful track record in telecommunications Most recently he was Global Chief Information Officer at Telefonica overseeing Digital Transformation and Information Technology and prior to that was Chief Information Officer for Vodafone UKIreland Phil has worked as a Non-Executive Advisor on Technology in the Investment amp Retail Banking sector and is currently a Non-Executive Director of TalkTalk Telecom Group PLC and chairs its Cyber-Security Committee

Date of appointment January 2018

Simon RobertsRetail and Operations Director

Skills and experienceSimon joined Sainsburyrsquos and the Operating Board in July 2017 as Central Retail amp Operations Director responsible for Stores Central operation and Logistics In his previous role he was Executive Vice President of Walgreens Boots Alliance and President of Boots with responsibility for commercial and retail operations across the UK and Ireland Prior to Boots Simon was at Marks and Spencer Group PLC where he held operational and customer leadership roles across stores divisions and central operations Simon is also the Non-Executive Chairman at the Institute ofCustomer Service

Date of appointment July 2017

Clodagh MoriartyGroup Chief Digital Officer

Skills and experienceClodagh was appointed Group Chief Digital Officer in June 2018 Clodagh leads the delivery of a consistent and first-rate digital experience for customers across Sainsburyrsquos Argos and Sainsburyrsquos BankClodagh joined Sainsburyrsquos in 2010 from Bain amp Co management consultants where she had gained experience working on a broad range of projects across multiple sectors and countries Following two years as Head of Strategy at Sainsburyrsquosshe moved into Food Commercial as Category Manager for Meal Solutions and then became Head of Online Trading spanning Food General Merchandise and Clothing before being promoted to Director of Online in 2016 In this role Clodagh was instrumental in driving innovation within Groceries Online and launching new initiatives including SmartShop and Chop Chop

Date of appointment June 2018

14

APPENDIX Interim Results 201920 - November 2019

Supplementary financial details

3 Financial calendarQ3 trading statement(15 weeks to 4 January 2020)

Preliminary results(52 weeks to 7 March 2020)

8 January 2020

30 April 2020

1 Weighted average number of shares

The interim dividend datesOrdinary shares

Ex-dividend 14 November 2019Record 15 November 2019Payment 20 December 2019

H1 201920 22074m (24613m diluted)

H1 201819 21959m (24646m diluted) InterimFinalTotal

2 Dividend

201920

33p 31p79p

110p

201819

15

APPENDIX Interim Results 201920 - November 2019

Contacts

24

James CollinsHead of Investor RelationsTel + 44 (0) 20 7695 7112JamesCollinssainsburyscouk

Susie LynskeyInvestor Relations ManagerTel + 44 (0) 20 7695 0889SusieLynskeysainsburyscouk

Glyn DaviesInvestor Relations AssistantTel + 44 (0) 20 7695 0259GlynDaviessainsburyscouk

wwwj-sainsburycoukJ Sainsbury plc 33 Holborn London EC1N 2HT

Irene GalvanInvestor Relations AnalystTel + 44 (0) 20 7695 2762IreneGalvansainsburyscouk

  • Slide Number 1
  • Slide Number 2
  • Financial overview
  • Group performance overview
  • Retail sales
  • Sales performance versus market
  • Financial services
  • Financial services
  • Items excluded from underlying results
  • Retail capital expenditure
  • Pensions
  • Retail free cash flow
  • Balance sheet targets
  • Summary and Outlook
  • Slide Number 15
  • Key industry challenges
  • We will help our customers live well for less
  • Our strategy
  • Slide Number 19
  • Value brand investment
  • Lower prices on key volume lines
  • We continue to be less dependent on promotions
  • Improved grocery value
  • Slide Number 24
  • Category tier performance
  • Premium private label
  • Distinctive brands
  • Beauty Rollout
  • Our values make us different
  • Argos category and range focus
  • Clothing
  • Slide Number 32
  • Channels Supermarkets
  • Store investments driving customer satisfaction
  • Channels Convenience
  • Channels Groceries Online
  • Channels Argos
  • Slide Number 38
  • Product Quality Framework helps us fund investment
  • PQF cereals case study
  • BAU savings to offset cost inflation
  • Strategic cost transformation 5 year plan
  • Slide Number 43
  • Financial Services Priorities
  • Financial Services reshaping the portfolio
  • Financial Services key targets
  • Nectar
  • Slide Number 48
  • Digital
  • We will help our customers live well for less
  • Slide Number 51
  • Slide Number 52
  • Guidance for 201920
  • Retail sales
  • Sainsburyrsquos sales area and store numbers
  • Sainsburyrsquos store estate
  • Sainsburyrsquos investment programme
  • Retail margin
  • Group retail
  • Plc Board
  • Plc Board
  • Plc Board
  • Plc Board
  • Operating Board
  • Operating Board
  • Operating Board
  • Supplementary financial details
  • Contacts
Column1 201819
Grocery 19
GM 7
Clothing 1
To resize chart data range drag lower right corner of range
Grocery
GM
Clothing
Page 50: Interim Results 17/18 - Sainsbury's/media/Files/S... · 3 Interim Results 2019/20 - November 2019. Financial overview • First period reporting on an inc. IFRS 16 basis - Material

50 Interim Results 201920 - November 2019

We will help our customers live well for less

Confident in the core Integrated customer offer

One multi brand multi channel business

Strong cash generation supporting investment dividend and allowing deleverage

Financial flexibility and resilience

Sustainable cost reduction covering cost inflation and funding investment in our competitive offer

QampA

APPENDIX Interim Results 201920 - November 2019

Appendices

APPENDIX Interim Results 201920 - November 2019

Guidance for 201920

1

Spacebull Expect to open 2 new Sainsburyrsquos supermarkets and up to 15 convenience storesbull Expect to open around 25 Argos stores in Sainsburyrsquos (of which 11 are

relocations) resulting in around 305 Argos stores in supermarketsbull Expect to close 2 supermarkets around 25 convenience stores and around 20

Argos stores in FY201920 as part of announced property closure programme of 10-15 supermarkets 30-40 convenience stores and 60-70 Argos stores

Financial Servicesbull Financial services underlying operating profit expected to be cpound45m including a

cpound10m benefit as a result of a change in transfer pricing between Argos and Argos Financial Services

bull Financial Services non-underlying costs are expected to be around pound30mbull No further capital injections into the Bank are expected following pound35m in H1 201920

Depreciation and amortisationbull Expect underlying retail depreciation and amortisation of around pound12bn

including cpound500m right of use asset depreciation

CostsOperating cost inflationbull Cost inflation between 2 and 3Cost savingsbull Continue to deliver cost savings to at least offset the impact of cost inflation

Finance costsbull Net finance costs of around pound405m including pound320m lease interest in

201920 following the introduction of IFRS 16

One-off itemsbull In 201920 cash outflows as a result of items excluded from

underlying results should not exceed pound100mbull Property strategy programme one-off costs expected to be

pound230m-pound270m of which cash costs are pound30-40m

Dividendbull Sainsburyrsquos plans to change the full year dividend policy to 19x cover by

underlying earnings (versus 20x previously) to offset the dilutive (non cash) impact of IFRS 16 on underlying earnings

Capital expenditurebull Retail capital expenditure to be around pound550mbull Retail capital expenditure is expected to be around pound550m-pound600m per

annum over the medium term

Net debtbull Net debt before fair value movements on derivatives to reduce by at

least pound300m

Tax ratebull Underlying tax rate to be between 25 and 26

APPENDIX Interim Results 201920 - November 2019

Retail sales

1 Sales including VAT excluding fuel

LFL sales growth1

(10)

Sales from net new space1

04

Total sales growth1

(06)

Supermarkets2

(07)

Convenience20

Groceries Online

70

Channels

(01)(25)

(12)

2 Supermarket sales include Argos SiS sales FY 1819 16

pound139bn

pound103bnGrocery

pound30bnGeneralMerchandise

pound488mClothing

2

Chart1

201819
194
66
1

Sheet1

APPENDIX Interim Results 201920 - November 2019

Sainsburyrsquos sales area and store numbersAs at 21 September 2019

Opening figures 201920New storesClosuresReplacement storesExtensionsRefurbishments downsizesClosing figures H1 201920

Area(lsquo000 sq ft) Number

21210 -

(20)--

(17)21173

608 -(1)---

607

Supermarkets Convenience

Opening figures 201920New storesClosuresReplacement storesExtensionsRefurbishments downsizesClosing figures H1 201920

Area(lsquo000 sq ft) Number

1934 12

(19)2 --

1929

820 5

(2)1 --

824

Area(lsquo000 sq ft) Number

Total

Opening figures 201920New storesClosuresReplacement storesExtensionsRefurbishments downsizesClosing figures H1 201920

23144 12

(39)2 -

(17)23102

1428 5

(3)1 --

1431

3

APPENDIX Interim Results 201920 - November 2019

Sainsburyrsquos store estateAs at 21 September 2019

Sq ftsales area

82446

870

40001 to60000

20001 to40000

10000 to20000

Under10000 Total

Over60000

0122122

0197197

0175175

06767

824607

1431

Argos storesArgos in SainsburyrsquosArgos in HomebaseOtherArgos total store numbers

Habitat1

Collection points

594281

8-

883

16317

As at21 Sept 2019

Disposalsclosures

Newstores

As at9 March 2019

17--8

-1

(7)-

(2)-

(9)

-(36)

588288

6-

88216

282

ConvenienceSupermarketsTotal stores

Number of stores

Sq ftsales area

1929350

2279

40001 to60000

20001 to40000

10000 to20000

Under10000 Total

Over60000

-18441844

-58185818

-85018501

-46604660

19292117323102

ConvenienceSupermarketsTotal stores

Space by store size (lsquo000 sq ft)

Argos and Habitat store numbers

1 5 Habitat stores 11 Habitat stores in Sainsburys

4

APPENDIX Interim Results 201920 - November 2019

ClosureBitterne West

Sainsburyrsquos investment programme201920

Q1

Supermarkets ConvenienceNew storesMilton Keynes Brooklands District CentBromley High StLeeds Wike Ridge LaneSalford Harbour CityCanterbury High St

ReplacementMayfair Stratton St

ClosuresMayfairWarren St

Q1Q1Q1Q2Q2

Q2

Q1Q2

5

APPENDIX Interim Results 201920 - November 2019

Retail margin

Retail sales (inc VAT inc fuel)(exc VAT inc fuel)

Retail underlying EBITDAR1

Retail underlying EBITDAR margin 2

at constant fuel pricesRetail underlying operating profit3

Retail underlying operating margin 4

at constant fuel prices

1656714808

10677272

4373030

1661214856

11147575

4873333

030342

30 bps28 bps10333 bps32 bps

1 Retail underlying operating profit before net rental income of pound6 million and underlying depreciation and amortisation of pound636 million2 Retail underlying EBITDAR divided by underlying retail sales excluding VAT3 Retail underlying earnings before interest tax and Sainsburyrsquos underlying share of post-tax profit from joint ventures4 Retail underlying operating profit divided by underlying retail sales excluding VAT

poundm H1201920

H1201819

Change

6

APPENDIX Interim Results 201920 - November 2019

H1201920

H1201819

Group retail

Return on capital employed 1

Net debt to EBITDAR (times)23

Fixed charge cover (times)2

Underlying tax rate Core retail capex sales5

713126

26515

743326

25715

poundm

1 ROCE Return is defined as a 52 week rolling underlying profit before interest and tax Capital employed is defined as group net assets2 Net debt of pound6778 million includes lease obligations under IFRS 16 and perpetual securities treated as debt divided by Group underlying EBITDAR of pound2171 million calculated for a 52-week period to 21 September 20193 Group underlying EBITDAR divided by rent (both capital and interest) and net finance costs where interest on perpetual securities is treated as an underlying finance costs4 52 weeks to 22nd September 2018 is not available due to the implementation of IFRS 16 Comparatives therefore reflect the 52 weeks to 9th March 20195 Includes retail sales inc vat inc fuel

4

4

7

APPENDIX Interim Results 201920 - November 2019

Plc Board

Kevin OrsquoByrneChief Financial Officer

Mike Coupe Group Chief Executive

Dame Susan Rice Senior Independent Director

Matt BrittinNon-Executive Director

Jo HarlowNon-Executive Director

Brian CassinNon-Executive Director

David KeensNon-Executive Director

Jean Tomlin Non-Executive Director

Martin Scicluna Chairman

8

APPENDIX Interim Results 201920 - November 2019

Plc Board

Mike Coupe Group Chief Executive Officer

Skills and experienceAppointed Group Chief Executive Officer on 9 July 2014 Mike has been a member of the Operating Board since October 2004 Mike has vast retail industry experience in trading strategy marketing digital and online as well as multi-site store experience He joined Sainsburyrsquos from Big Food Group where he was a board director of Big Food Group PLC and Managing Director of Iceland Food Stores He previously worked for both Asda and Tesco PLC where he served in a variety of senior management roles

Date of appointment 1 August 2007Mike has served as an Executive Director since 1 August 2007 and as Chief Executive Officer since 9 July 2014

Committee membershipCorporate Responsibility and Sustainability Committee

Kevin OrsquoByrne Chief Financial Officer

Skills and experienceKevin brings to the Board a wealth of retail and finance experience Kevin was previously Chief Executive Officer of Poundland Group Limited until December 2016 and held executive roles at Kingfisher plc from 2008 to 2015 including Divisional Director UK China and Turkey Chief Executive Officer of BampQ UK amp Ireland and Group Finance Director He was previously Group Finance Director of Dixons Retail plc and European Finance Director of Quaker Oats He was a Non-Executive Director of Land Securities Group PLC from 2008 to September 2017 where he was Chairman of the Audit Committee and Senior Independent Director

Date of appointment 9 January 2017

Other current rolesNon-Executive Director of Greene King plc

Skills and experienceMartin brings a breadth of experience and leadership in both executive and non-executive roles His previous roles include positions as the Chairman of Great Portland Estates plc Senior Independent Director and Chair of the Audit Committee of Worldpay Inc and Non-Executive Director and Chair of the Audit Committee of Lloyds Banking Group plc He was a partner at Deloitte LLP for 26 years serving as Chairman from 1995 to 2007 where his clients included Dixons WH Smith Alliance Unichem and Cadburyrsquos

Other current rolesChairman of RSA Insurance Group plc

Martin Scicluna Chairman

Date of appointment 1 November 2018 Martin joined the Board as Chairman Designate and Non-Executive Director on 1 November 2018 He was appointed as Chairman of the Board on 10 March 2019

Committee membershipChair of the Nomination Committee

Dame Susan Rice Senior Independent Director

Skills and experienceSusan has extensive experience as a Non-Executive Director as well as in retail banking financial services leadership and sustainability Her career in retail bankingis particularly relevant to our ownership ofSainsburyrsquos Bank Previously Susan was a member of the First Ministerrsquos Council of Economic Advisors Managing Director of Lloyds Banking Group Scotland and was previously Chief Executive and then Chairman of Lloyds TSB Scotland plc She has also held a range of other non-executive directorships including at the Bank of England and SSE plc

Committee membershipChair of the Remuneration Committee and a member of the Nomination Committee

Date of appointment 1 June 2013

Other current rolesChair of Scottish Water and Business Stream Chair of the Scottish Fiscal Commission Non-Executive Director of the North American Income Trust C Hoare and Co and Senior Independent Director of the North American Income Trust

9

Other current rolesNon-Executive Director and Chairman of the Audit Committee of Centrica plc

APPENDIX Interim Results 201920 - November 2019

Plc Board

Jean Tomlin Non-Executive Director

Skills and experienceJean has extensive experience and breadth of skills in human resources and corporate responsibility Jean was formerly Director of HR Workforce and Accreditation for The London OrganisingCommittee of the Olympic and Paralympic Games where she set the strategic direction to ensure the mobilisation of the combined 200000-strong workforce including paid staff volunteers and contractors which represented the recruitment and mobilisation of the largest peacetime workforce and set the industry standard for volunteering with the highly acclaimed Games She was previously Group HR Director at Marks and Spencer Group Plc HR Director and founder member of Egg plc and Sales amp Operations Director of Prudential Direct

Date of appointment 1 January 2013

Committee membershipAudit Committee Corporate Responsibility and Sustainability Committee and Nomination Committee

David Keens Non-Executive Director

Skills and experienceDavid has extensive retail experience and knowledge of consumer facing businesses together with his core skills in finance David was formerly Group Finance Director of next plc from 1991 to 2015 and their Group Treasurer from 1986 to 1991 Previous management experience includes nine years in the UK and overseas operations of multinational food manufacturer Nabisco and prior to that seven years in the accountancy profession

Date of appointment 29 April 2015

Committee membershipChair of the Audit Committee and a member of the Nomination Committee

Other current rolesIndependent Board member of Capri Holdings Limited Non-Executive Director of Hakluyt and Chief Executive Officer of Chanzo Limited

Other current rolesNon-Executive Director Senior Independent Director and Chair of the Audit Committee of Auto Trader Group plc

Matt BrittinNon-Executive Director

Skills and experienceMatt has extensive experience of running a high profile fast moving innovative digital business Since 2015 he has been responsible for Googlersquos business and operations in Europe the Middle East and Africa and hersquos been in leadership roles at Google since 2007 Prior to that Matt spent much of his career in media and marketing with particular interests in strategy commercial development and sales performance This included commercial and digital leadership roles in UK media

Date of appointment 27 January 2011

Committee membershipNomination Committee and Remuneration Committee

Other current rolesGooglersquos President ndash Europe Middle East and Africa and Director of The Media Trust

Brian Cassin Non-Executive Director

Skills and experienceBrian brings present day experience of running a FTSE40 group and of big data and analytics ndash topics of key importance to Sainsburyrsquos Brian joined Experian plc as Chief Financial Officer in April 2012 a post he held until his appointment as Chief Executive Officer in July 2014 Prior to this Brian spent his career in investment banking at Greenhill amp Co where he was Managing Director and Partner Brian has also held various roles at Baring Brothers International and at the London Stock Exchange

Date of appointment 1 April 2016

Committee membershipAudit Committee and Nomination Committee

Other current rolesChief Executive Officer of Experian plc

10

APPENDIX Interim Results 201920 - November 2019

Plc Board

Jo Harlow Non-Executive Director

Skills and experienceJo brings a wealth of experience in consumer-facing businesses and in the telecoms and technology industry bothin the UK and internationally Jo spent 12 years in a variety of senior management roles with Nokia and Microsoft Prior to this she spent eight years at PampG and 11 years at Reebok in senior sales and marketing positions in both Europe and the US

Date of appointment 11 September 2017

Committee membershipChair of the Corporate Responsibility and Sustainability Committee and member of the Nomination Committee and Remuneration Committee

Life PresidentLord Sainsbury of Preston Candover KG

Other current rolesNon-Executive Director of InterContinental Hotels plc Non-Executive Director of Halmaplc and Member of the Supervisory Board of Ceconomy AG

11

APPENDIX Interim Results 201920 - November 2019

Operating Board

Mike Coupe Group Chief Executive

Tim FallowfieldCompany Secretary amp Corporate Services Director

Kevin OrsquoByrne Chief Financial Officer

Jim BrownChief Executive Officer of Sainsburyrsquos Bank

Paul Mills-HicksFood Commercial Director

Angie RisleyGroup HR Director

Phil JordanGroup Chief InformationOfficer

Simon RobertsRetail and Operations Director

Clo MoriartyGroup Chief Digital Officer

12

APPENDIX Interim Results 201920 - November 2019

Operating Board

Mike Coupe Group Chief ExecutiveSee Appendix page 9

Kevin OrsquoByrneChief Financial OfficerSee Appendix page 9

Tim FallowfieldCompany Secretary amp Corporate Services Director

Date of appointment September 2004

Skills and experienceTim joined Sainsburyrsquos in 2001 as Company Secretary and joined the Operating Board in September 2004 In addition to his role as Company Secretary Tim is responsible for the Corporate Services Division comprising Legal Services Data Governance Safety Shareholder Services Insurance and Central Security He chairs the Group Safety Committee and the Data Governance Committee Tim joined Sainsburyrsquos from Exelplc the global logistics company now part of DHL where he was Company Secretary and General Counsel He began his career at the international law firm Clifford Chance and is a qualified solicitor Tim is Chairman of the Disability Confident Business Leaders Group which works with Government in shaping the disability employment agenda and in raising awareness of the benefits of employing disabled people

Jim BrownCEO of Sainsburyrsquos Bank

Skills and experienceJim joined Sainsburyrsquos Bank as CEO in June 2019 and is also a member of the Sainsburyrsquos Group Operating Board He has held a number of senior international Financial Services roles - most recently for RBS in the UK as CEO of Williams and Glyn and prior to that CEO of Ulster Bank in Northern Ireland and the Republic of Ireland Before moving to Ireland he was based in Hong Kong and was CEO Retail and Commercial Banking Asia and the Middle East for RBS and ABN AMRO He has also been a member of the RBS Group Management Committee ABN AMRO Executive Group ABN AMRO Global Consumer Leadership Team and the RBSBank of China Joint Steering Committee Earlier in his career he held a number of senior executive roles for Citibank in Asia and Australia and New Zealand Jim has also held various Board positions including at Ulster Bank Saudi Hollandi Bank The Royal Bank of Scotland (China) Co Ltd and RBS (Pakistan) Ltd He is also a past President of the Institute of Banking in Ireland He is currently a Certified Bank Director

Date of appointment August 2019

Paul Mills-HicksFood Commercial Director

Skills and experiencePaul joined the Operating Board in May 2014 as Food Commercial Director having spent over ten years at Sainsburyrsquos He was closely involved in the formation and execution of the lsquoMaking Sainsburyrsquos Great Againrsquo strategy Following this he held a variety of roles in commercial strategy and finance most recently as Business Unit Director for Grocery Prior to Sainsburyrsquos Paul was European Controller at Marks and Spencer Group PLC and a Director at UBS Warburg

Date of appointment May 2014

13

APPENDIX Interim Results 201920 - November 2019

Operating Board

Angie RisleyGroup HR Director

Skills and experienceAngie was appointed Group HR Director and a member of the Operating Board in January 2013 with responsibility for human resources Angie is also a Director of Sainsburyrsquos Bank plc Angie was most recently Non-Executive Director and Chairman of the Remuneration Committee of Serco plc and prior to this was Group HR Director of Lloyds Banking Group and an Executive Director of Whitbread PLC with responsibility for HR and Corporate Social Responsibility Angie is currently Non-Executive Director and Chair of the Remuneration Committee at Smith amp Nephew plc

Date of appointment January 2013

Phil JordanGroup Chief Information Officer

Skills and experiencePhil joined the Board in January 2018 and has brought a fresh globalperspective on technology to the Operating Board in addition to a wealth of experience in digital data and business transformation Prior to joining Sainsburyrsquos Phil had a long and successful track record in telecommunications Most recently he was Global Chief Information Officer at Telefonica overseeing Digital Transformation and Information Technology and prior to that was Chief Information Officer for Vodafone UKIreland Phil has worked as a Non-Executive Advisor on Technology in the Investment amp Retail Banking sector and is currently a Non-Executive Director of TalkTalk Telecom Group PLC and chairs its Cyber-Security Committee

Date of appointment January 2018

Simon RobertsRetail and Operations Director

Skills and experienceSimon joined Sainsburyrsquos and the Operating Board in July 2017 as Central Retail amp Operations Director responsible for Stores Central operation and Logistics In his previous role he was Executive Vice President of Walgreens Boots Alliance and President of Boots with responsibility for commercial and retail operations across the UK and Ireland Prior to Boots Simon was at Marks and Spencer Group PLC where he held operational and customer leadership roles across stores divisions and central operations Simon is also the Non-Executive Chairman at the Institute ofCustomer Service

Date of appointment July 2017

Clodagh MoriartyGroup Chief Digital Officer

Skills and experienceClodagh was appointed Group Chief Digital Officer in June 2018 Clodagh leads the delivery of a consistent and first-rate digital experience for customers across Sainsburyrsquos Argos and Sainsburyrsquos BankClodagh joined Sainsburyrsquos in 2010 from Bain amp Co management consultants where she had gained experience working on a broad range of projects across multiple sectors and countries Following two years as Head of Strategy at Sainsburyrsquosshe moved into Food Commercial as Category Manager for Meal Solutions and then became Head of Online Trading spanning Food General Merchandise and Clothing before being promoted to Director of Online in 2016 In this role Clodagh was instrumental in driving innovation within Groceries Online and launching new initiatives including SmartShop and Chop Chop

Date of appointment June 2018

14

APPENDIX Interim Results 201920 - November 2019

Supplementary financial details

3 Financial calendarQ3 trading statement(15 weeks to 4 January 2020)

Preliminary results(52 weeks to 7 March 2020)

8 January 2020

30 April 2020

1 Weighted average number of shares

The interim dividend datesOrdinary shares

Ex-dividend 14 November 2019Record 15 November 2019Payment 20 December 2019

H1 201920 22074m (24613m diluted)

H1 201819 21959m (24646m diluted) InterimFinalTotal

2 Dividend

201920

33p 31p79p

110p

201819

15

APPENDIX Interim Results 201920 - November 2019

Contacts

24

James CollinsHead of Investor RelationsTel + 44 (0) 20 7695 7112JamesCollinssainsburyscouk

Susie LynskeyInvestor Relations ManagerTel + 44 (0) 20 7695 0889SusieLynskeysainsburyscouk

Glyn DaviesInvestor Relations AssistantTel + 44 (0) 20 7695 0259GlynDaviessainsburyscouk

wwwj-sainsburycoukJ Sainsbury plc 33 Holborn London EC1N 2HT

Irene GalvanInvestor Relations AnalystTel + 44 (0) 20 7695 2762IreneGalvansainsburyscouk

  • Slide Number 1
  • Slide Number 2
  • Financial overview
  • Group performance overview
  • Retail sales
  • Sales performance versus market
  • Financial services
  • Financial services
  • Items excluded from underlying results
  • Retail capital expenditure
  • Pensions
  • Retail free cash flow
  • Balance sheet targets
  • Summary and Outlook
  • Slide Number 15
  • Key industry challenges
  • We will help our customers live well for less
  • Our strategy
  • Slide Number 19
  • Value brand investment
  • Lower prices on key volume lines
  • We continue to be less dependent on promotions
  • Improved grocery value
  • Slide Number 24
  • Category tier performance
  • Premium private label
  • Distinctive brands
  • Beauty Rollout
  • Our values make us different
  • Argos category and range focus
  • Clothing
  • Slide Number 32
  • Channels Supermarkets
  • Store investments driving customer satisfaction
  • Channels Convenience
  • Channels Groceries Online
  • Channels Argos
  • Slide Number 38
  • Product Quality Framework helps us fund investment
  • PQF cereals case study
  • BAU savings to offset cost inflation
  • Strategic cost transformation 5 year plan
  • Slide Number 43
  • Financial Services Priorities
  • Financial Services reshaping the portfolio
  • Financial Services key targets
  • Nectar
  • Slide Number 48
  • Digital
  • We will help our customers live well for less
  • Slide Number 51
  • Slide Number 52
  • Guidance for 201920
  • Retail sales
  • Sainsburyrsquos sales area and store numbers
  • Sainsburyrsquos store estate
  • Sainsburyrsquos investment programme
  • Retail margin
  • Group retail
  • Plc Board
  • Plc Board
  • Plc Board
  • Plc Board
  • Operating Board
  • Operating Board
  • Operating Board
  • Supplementary financial details
  • Contacts
Column1 201819
Grocery 19
GM 7
Clothing 1
To resize chart data range drag lower right corner of range
Grocery
GM
Clothing
Page 51: Interim Results 17/18 - Sainsbury's/media/Files/S... · 3 Interim Results 2019/20 - November 2019. Financial overview • First period reporting on an inc. IFRS 16 basis - Material

QampA

APPENDIX Interim Results 201920 - November 2019

Appendices

APPENDIX Interim Results 201920 - November 2019

Guidance for 201920

1

Spacebull Expect to open 2 new Sainsburyrsquos supermarkets and up to 15 convenience storesbull Expect to open around 25 Argos stores in Sainsburyrsquos (of which 11 are

relocations) resulting in around 305 Argos stores in supermarketsbull Expect to close 2 supermarkets around 25 convenience stores and around 20

Argos stores in FY201920 as part of announced property closure programme of 10-15 supermarkets 30-40 convenience stores and 60-70 Argos stores

Financial Servicesbull Financial services underlying operating profit expected to be cpound45m including a

cpound10m benefit as a result of a change in transfer pricing between Argos and Argos Financial Services

bull Financial Services non-underlying costs are expected to be around pound30mbull No further capital injections into the Bank are expected following pound35m in H1 201920

Depreciation and amortisationbull Expect underlying retail depreciation and amortisation of around pound12bn

including cpound500m right of use asset depreciation

CostsOperating cost inflationbull Cost inflation between 2 and 3Cost savingsbull Continue to deliver cost savings to at least offset the impact of cost inflation

Finance costsbull Net finance costs of around pound405m including pound320m lease interest in

201920 following the introduction of IFRS 16

One-off itemsbull In 201920 cash outflows as a result of items excluded from

underlying results should not exceed pound100mbull Property strategy programme one-off costs expected to be

pound230m-pound270m of which cash costs are pound30-40m

Dividendbull Sainsburyrsquos plans to change the full year dividend policy to 19x cover by

underlying earnings (versus 20x previously) to offset the dilutive (non cash) impact of IFRS 16 on underlying earnings

Capital expenditurebull Retail capital expenditure to be around pound550mbull Retail capital expenditure is expected to be around pound550m-pound600m per

annum over the medium term

Net debtbull Net debt before fair value movements on derivatives to reduce by at

least pound300m

Tax ratebull Underlying tax rate to be between 25 and 26

APPENDIX Interim Results 201920 - November 2019

Retail sales

1 Sales including VAT excluding fuel

LFL sales growth1

(10)

Sales from net new space1

04

Total sales growth1

(06)

Supermarkets2

(07)

Convenience20

Groceries Online

70

Channels

(01)(25)

(12)

2 Supermarket sales include Argos SiS sales FY 1819 16

pound139bn

pound103bnGrocery

pound30bnGeneralMerchandise

pound488mClothing

2

Chart1

201819
194
66
1

Sheet1

APPENDIX Interim Results 201920 - November 2019

Sainsburyrsquos sales area and store numbersAs at 21 September 2019

Opening figures 201920New storesClosuresReplacement storesExtensionsRefurbishments downsizesClosing figures H1 201920

Area(lsquo000 sq ft) Number

21210 -

(20)--

(17)21173

608 -(1)---

607

Supermarkets Convenience

Opening figures 201920New storesClosuresReplacement storesExtensionsRefurbishments downsizesClosing figures H1 201920

Area(lsquo000 sq ft) Number

1934 12

(19)2 --

1929

820 5

(2)1 --

824

Area(lsquo000 sq ft) Number

Total

Opening figures 201920New storesClosuresReplacement storesExtensionsRefurbishments downsizesClosing figures H1 201920

23144 12

(39)2 -

(17)23102

1428 5

(3)1 --

1431

3

APPENDIX Interim Results 201920 - November 2019

Sainsburyrsquos store estateAs at 21 September 2019

Sq ftsales area

82446

870

40001 to60000

20001 to40000

10000 to20000

Under10000 Total

Over60000

0122122

0197197

0175175

06767

824607

1431

Argos storesArgos in SainsburyrsquosArgos in HomebaseOtherArgos total store numbers

Habitat1

Collection points

594281

8-

883

16317

As at21 Sept 2019

Disposalsclosures

Newstores

As at9 March 2019

17--8

-1

(7)-

(2)-

(9)

-(36)

588288

6-

88216

282

ConvenienceSupermarketsTotal stores

Number of stores

Sq ftsales area

1929350

2279

40001 to60000

20001 to40000

10000 to20000

Under10000 Total

Over60000

-18441844

-58185818

-85018501

-46604660

19292117323102

ConvenienceSupermarketsTotal stores

Space by store size (lsquo000 sq ft)

Argos and Habitat store numbers

1 5 Habitat stores 11 Habitat stores in Sainsburys

4

APPENDIX Interim Results 201920 - November 2019

ClosureBitterne West

Sainsburyrsquos investment programme201920

Q1

Supermarkets ConvenienceNew storesMilton Keynes Brooklands District CentBromley High StLeeds Wike Ridge LaneSalford Harbour CityCanterbury High St

ReplacementMayfair Stratton St

ClosuresMayfairWarren St

Q1Q1Q1Q2Q2

Q2

Q1Q2

5

APPENDIX Interim Results 201920 - November 2019

Retail margin

Retail sales (inc VAT inc fuel)(exc VAT inc fuel)

Retail underlying EBITDAR1

Retail underlying EBITDAR margin 2

at constant fuel pricesRetail underlying operating profit3

Retail underlying operating margin 4

at constant fuel prices

1656714808

10677272

4373030

1661214856

11147575

4873333

030342

30 bps28 bps10333 bps32 bps

1 Retail underlying operating profit before net rental income of pound6 million and underlying depreciation and amortisation of pound636 million2 Retail underlying EBITDAR divided by underlying retail sales excluding VAT3 Retail underlying earnings before interest tax and Sainsburyrsquos underlying share of post-tax profit from joint ventures4 Retail underlying operating profit divided by underlying retail sales excluding VAT

poundm H1201920

H1201819

Change

6

APPENDIX Interim Results 201920 - November 2019

H1201920

H1201819

Group retail

Return on capital employed 1

Net debt to EBITDAR (times)23

Fixed charge cover (times)2

Underlying tax rate Core retail capex sales5

713126

26515

743326

25715

poundm

1 ROCE Return is defined as a 52 week rolling underlying profit before interest and tax Capital employed is defined as group net assets2 Net debt of pound6778 million includes lease obligations under IFRS 16 and perpetual securities treated as debt divided by Group underlying EBITDAR of pound2171 million calculated for a 52-week period to 21 September 20193 Group underlying EBITDAR divided by rent (both capital and interest) and net finance costs where interest on perpetual securities is treated as an underlying finance costs4 52 weeks to 22nd September 2018 is not available due to the implementation of IFRS 16 Comparatives therefore reflect the 52 weeks to 9th March 20195 Includes retail sales inc vat inc fuel

4

4

7

APPENDIX Interim Results 201920 - November 2019

Plc Board

Kevin OrsquoByrneChief Financial Officer

Mike Coupe Group Chief Executive

Dame Susan Rice Senior Independent Director

Matt BrittinNon-Executive Director

Jo HarlowNon-Executive Director

Brian CassinNon-Executive Director

David KeensNon-Executive Director

Jean Tomlin Non-Executive Director

Martin Scicluna Chairman

8

APPENDIX Interim Results 201920 - November 2019

Plc Board

Mike Coupe Group Chief Executive Officer

Skills and experienceAppointed Group Chief Executive Officer on 9 July 2014 Mike has been a member of the Operating Board since October 2004 Mike has vast retail industry experience in trading strategy marketing digital and online as well as multi-site store experience He joined Sainsburyrsquos from Big Food Group where he was a board director of Big Food Group PLC and Managing Director of Iceland Food Stores He previously worked for both Asda and Tesco PLC where he served in a variety of senior management roles

Date of appointment 1 August 2007Mike has served as an Executive Director since 1 August 2007 and as Chief Executive Officer since 9 July 2014

Committee membershipCorporate Responsibility and Sustainability Committee

Kevin OrsquoByrne Chief Financial Officer

Skills and experienceKevin brings to the Board a wealth of retail and finance experience Kevin was previously Chief Executive Officer of Poundland Group Limited until December 2016 and held executive roles at Kingfisher plc from 2008 to 2015 including Divisional Director UK China and Turkey Chief Executive Officer of BampQ UK amp Ireland and Group Finance Director He was previously Group Finance Director of Dixons Retail plc and European Finance Director of Quaker Oats He was a Non-Executive Director of Land Securities Group PLC from 2008 to September 2017 where he was Chairman of the Audit Committee and Senior Independent Director

Date of appointment 9 January 2017

Other current rolesNon-Executive Director of Greene King plc

Skills and experienceMartin brings a breadth of experience and leadership in both executive and non-executive roles His previous roles include positions as the Chairman of Great Portland Estates plc Senior Independent Director and Chair of the Audit Committee of Worldpay Inc and Non-Executive Director and Chair of the Audit Committee of Lloyds Banking Group plc He was a partner at Deloitte LLP for 26 years serving as Chairman from 1995 to 2007 where his clients included Dixons WH Smith Alliance Unichem and Cadburyrsquos

Other current rolesChairman of RSA Insurance Group plc

Martin Scicluna Chairman

Date of appointment 1 November 2018 Martin joined the Board as Chairman Designate and Non-Executive Director on 1 November 2018 He was appointed as Chairman of the Board on 10 March 2019

Committee membershipChair of the Nomination Committee

Dame Susan Rice Senior Independent Director

Skills and experienceSusan has extensive experience as a Non-Executive Director as well as in retail banking financial services leadership and sustainability Her career in retail bankingis particularly relevant to our ownership ofSainsburyrsquos Bank Previously Susan was a member of the First Ministerrsquos Council of Economic Advisors Managing Director of Lloyds Banking Group Scotland and was previously Chief Executive and then Chairman of Lloyds TSB Scotland plc She has also held a range of other non-executive directorships including at the Bank of England and SSE plc

Committee membershipChair of the Remuneration Committee and a member of the Nomination Committee

Date of appointment 1 June 2013

Other current rolesChair of Scottish Water and Business Stream Chair of the Scottish Fiscal Commission Non-Executive Director of the North American Income Trust C Hoare and Co and Senior Independent Director of the North American Income Trust

9

Other current rolesNon-Executive Director and Chairman of the Audit Committee of Centrica plc

APPENDIX Interim Results 201920 - November 2019

Plc Board

Jean Tomlin Non-Executive Director

Skills and experienceJean has extensive experience and breadth of skills in human resources and corporate responsibility Jean was formerly Director of HR Workforce and Accreditation for The London OrganisingCommittee of the Olympic and Paralympic Games where she set the strategic direction to ensure the mobilisation of the combined 200000-strong workforce including paid staff volunteers and contractors which represented the recruitment and mobilisation of the largest peacetime workforce and set the industry standard for volunteering with the highly acclaimed Games She was previously Group HR Director at Marks and Spencer Group Plc HR Director and founder member of Egg plc and Sales amp Operations Director of Prudential Direct

Date of appointment 1 January 2013

Committee membershipAudit Committee Corporate Responsibility and Sustainability Committee and Nomination Committee

David Keens Non-Executive Director

Skills and experienceDavid has extensive retail experience and knowledge of consumer facing businesses together with his core skills in finance David was formerly Group Finance Director of next plc from 1991 to 2015 and their Group Treasurer from 1986 to 1991 Previous management experience includes nine years in the UK and overseas operations of multinational food manufacturer Nabisco and prior to that seven years in the accountancy profession

Date of appointment 29 April 2015

Committee membershipChair of the Audit Committee and a member of the Nomination Committee

Other current rolesIndependent Board member of Capri Holdings Limited Non-Executive Director of Hakluyt and Chief Executive Officer of Chanzo Limited

Other current rolesNon-Executive Director Senior Independent Director and Chair of the Audit Committee of Auto Trader Group plc

Matt BrittinNon-Executive Director

Skills and experienceMatt has extensive experience of running a high profile fast moving innovative digital business Since 2015 he has been responsible for Googlersquos business and operations in Europe the Middle East and Africa and hersquos been in leadership roles at Google since 2007 Prior to that Matt spent much of his career in media and marketing with particular interests in strategy commercial development and sales performance This included commercial and digital leadership roles in UK media

Date of appointment 27 January 2011

Committee membershipNomination Committee and Remuneration Committee

Other current rolesGooglersquos President ndash Europe Middle East and Africa and Director of The Media Trust

Brian Cassin Non-Executive Director

Skills and experienceBrian brings present day experience of running a FTSE40 group and of big data and analytics ndash topics of key importance to Sainsburyrsquos Brian joined Experian plc as Chief Financial Officer in April 2012 a post he held until his appointment as Chief Executive Officer in July 2014 Prior to this Brian spent his career in investment banking at Greenhill amp Co where he was Managing Director and Partner Brian has also held various roles at Baring Brothers International and at the London Stock Exchange

Date of appointment 1 April 2016

Committee membershipAudit Committee and Nomination Committee

Other current rolesChief Executive Officer of Experian plc

10

APPENDIX Interim Results 201920 - November 2019

Plc Board

Jo Harlow Non-Executive Director

Skills and experienceJo brings a wealth of experience in consumer-facing businesses and in the telecoms and technology industry bothin the UK and internationally Jo spent 12 years in a variety of senior management roles with Nokia and Microsoft Prior to this she spent eight years at PampG and 11 years at Reebok in senior sales and marketing positions in both Europe and the US

Date of appointment 11 September 2017

Committee membershipChair of the Corporate Responsibility and Sustainability Committee and member of the Nomination Committee and Remuneration Committee

Life PresidentLord Sainsbury of Preston Candover KG

Other current rolesNon-Executive Director of InterContinental Hotels plc Non-Executive Director of Halmaplc and Member of the Supervisory Board of Ceconomy AG

11

APPENDIX Interim Results 201920 - November 2019

Operating Board

Mike Coupe Group Chief Executive

Tim FallowfieldCompany Secretary amp Corporate Services Director

Kevin OrsquoByrne Chief Financial Officer

Jim BrownChief Executive Officer of Sainsburyrsquos Bank

Paul Mills-HicksFood Commercial Director

Angie RisleyGroup HR Director

Phil JordanGroup Chief InformationOfficer

Simon RobertsRetail and Operations Director

Clo MoriartyGroup Chief Digital Officer

12

APPENDIX Interim Results 201920 - November 2019

Operating Board

Mike Coupe Group Chief ExecutiveSee Appendix page 9

Kevin OrsquoByrneChief Financial OfficerSee Appendix page 9

Tim FallowfieldCompany Secretary amp Corporate Services Director

Date of appointment September 2004

Skills and experienceTim joined Sainsburyrsquos in 2001 as Company Secretary and joined the Operating Board in September 2004 In addition to his role as Company Secretary Tim is responsible for the Corporate Services Division comprising Legal Services Data Governance Safety Shareholder Services Insurance and Central Security He chairs the Group Safety Committee and the Data Governance Committee Tim joined Sainsburyrsquos from Exelplc the global logistics company now part of DHL where he was Company Secretary and General Counsel He began his career at the international law firm Clifford Chance and is a qualified solicitor Tim is Chairman of the Disability Confident Business Leaders Group which works with Government in shaping the disability employment agenda and in raising awareness of the benefits of employing disabled people

Jim BrownCEO of Sainsburyrsquos Bank

Skills and experienceJim joined Sainsburyrsquos Bank as CEO in June 2019 and is also a member of the Sainsburyrsquos Group Operating Board He has held a number of senior international Financial Services roles - most recently for RBS in the UK as CEO of Williams and Glyn and prior to that CEO of Ulster Bank in Northern Ireland and the Republic of Ireland Before moving to Ireland he was based in Hong Kong and was CEO Retail and Commercial Banking Asia and the Middle East for RBS and ABN AMRO He has also been a member of the RBS Group Management Committee ABN AMRO Executive Group ABN AMRO Global Consumer Leadership Team and the RBSBank of China Joint Steering Committee Earlier in his career he held a number of senior executive roles for Citibank in Asia and Australia and New Zealand Jim has also held various Board positions including at Ulster Bank Saudi Hollandi Bank The Royal Bank of Scotland (China) Co Ltd and RBS (Pakistan) Ltd He is also a past President of the Institute of Banking in Ireland He is currently a Certified Bank Director

Date of appointment August 2019

Paul Mills-HicksFood Commercial Director

Skills and experiencePaul joined the Operating Board in May 2014 as Food Commercial Director having spent over ten years at Sainsburyrsquos He was closely involved in the formation and execution of the lsquoMaking Sainsburyrsquos Great Againrsquo strategy Following this he held a variety of roles in commercial strategy and finance most recently as Business Unit Director for Grocery Prior to Sainsburyrsquos Paul was European Controller at Marks and Spencer Group PLC and a Director at UBS Warburg

Date of appointment May 2014

13

APPENDIX Interim Results 201920 - November 2019

Operating Board

Angie RisleyGroup HR Director

Skills and experienceAngie was appointed Group HR Director and a member of the Operating Board in January 2013 with responsibility for human resources Angie is also a Director of Sainsburyrsquos Bank plc Angie was most recently Non-Executive Director and Chairman of the Remuneration Committee of Serco plc and prior to this was Group HR Director of Lloyds Banking Group and an Executive Director of Whitbread PLC with responsibility for HR and Corporate Social Responsibility Angie is currently Non-Executive Director and Chair of the Remuneration Committee at Smith amp Nephew plc

Date of appointment January 2013

Phil JordanGroup Chief Information Officer

Skills and experiencePhil joined the Board in January 2018 and has brought a fresh globalperspective on technology to the Operating Board in addition to a wealth of experience in digital data and business transformation Prior to joining Sainsburyrsquos Phil had a long and successful track record in telecommunications Most recently he was Global Chief Information Officer at Telefonica overseeing Digital Transformation and Information Technology and prior to that was Chief Information Officer for Vodafone UKIreland Phil has worked as a Non-Executive Advisor on Technology in the Investment amp Retail Banking sector and is currently a Non-Executive Director of TalkTalk Telecom Group PLC and chairs its Cyber-Security Committee

Date of appointment January 2018

Simon RobertsRetail and Operations Director

Skills and experienceSimon joined Sainsburyrsquos and the Operating Board in July 2017 as Central Retail amp Operations Director responsible for Stores Central operation and Logistics In his previous role he was Executive Vice President of Walgreens Boots Alliance and President of Boots with responsibility for commercial and retail operations across the UK and Ireland Prior to Boots Simon was at Marks and Spencer Group PLC where he held operational and customer leadership roles across stores divisions and central operations Simon is also the Non-Executive Chairman at the Institute ofCustomer Service

Date of appointment July 2017

Clodagh MoriartyGroup Chief Digital Officer

Skills and experienceClodagh was appointed Group Chief Digital Officer in June 2018 Clodagh leads the delivery of a consistent and first-rate digital experience for customers across Sainsburyrsquos Argos and Sainsburyrsquos BankClodagh joined Sainsburyrsquos in 2010 from Bain amp Co management consultants where she had gained experience working on a broad range of projects across multiple sectors and countries Following two years as Head of Strategy at Sainsburyrsquosshe moved into Food Commercial as Category Manager for Meal Solutions and then became Head of Online Trading spanning Food General Merchandise and Clothing before being promoted to Director of Online in 2016 In this role Clodagh was instrumental in driving innovation within Groceries Online and launching new initiatives including SmartShop and Chop Chop

Date of appointment June 2018

14

APPENDIX Interim Results 201920 - November 2019

Supplementary financial details

3 Financial calendarQ3 trading statement(15 weeks to 4 January 2020)

Preliminary results(52 weeks to 7 March 2020)

8 January 2020

30 April 2020

1 Weighted average number of shares

The interim dividend datesOrdinary shares

Ex-dividend 14 November 2019Record 15 November 2019Payment 20 December 2019

H1 201920 22074m (24613m diluted)

H1 201819 21959m (24646m diluted) InterimFinalTotal

2 Dividend

201920

33p 31p79p

110p

201819

15

APPENDIX Interim Results 201920 - November 2019

Contacts

24

James CollinsHead of Investor RelationsTel + 44 (0) 20 7695 7112JamesCollinssainsburyscouk

Susie LynskeyInvestor Relations ManagerTel + 44 (0) 20 7695 0889SusieLynskeysainsburyscouk

Glyn DaviesInvestor Relations AssistantTel + 44 (0) 20 7695 0259GlynDaviessainsburyscouk

wwwj-sainsburycoukJ Sainsbury plc 33 Holborn London EC1N 2HT

Irene GalvanInvestor Relations AnalystTel + 44 (0) 20 7695 2762IreneGalvansainsburyscouk

  • Slide Number 1
  • Slide Number 2
  • Financial overview
  • Group performance overview
  • Retail sales
  • Sales performance versus market
  • Financial services
  • Financial services
  • Items excluded from underlying results
  • Retail capital expenditure
  • Pensions
  • Retail free cash flow
  • Balance sheet targets
  • Summary and Outlook
  • Slide Number 15
  • Key industry challenges
  • We will help our customers live well for less
  • Our strategy
  • Slide Number 19
  • Value brand investment
  • Lower prices on key volume lines
  • We continue to be less dependent on promotions
  • Improved grocery value
  • Slide Number 24
  • Category tier performance
  • Premium private label
  • Distinctive brands
  • Beauty Rollout
  • Our values make us different
  • Argos category and range focus
  • Clothing
  • Slide Number 32
  • Channels Supermarkets
  • Store investments driving customer satisfaction
  • Channels Convenience
  • Channels Groceries Online
  • Channels Argos
  • Slide Number 38
  • Product Quality Framework helps us fund investment
  • PQF cereals case study
  • BAU savings to offset cost inflation
  • Strategic cost transformation 5 year plan
  • Slide Number 43
  • Financial Services Priorities
  • Financial Services reshaping the portfolio
  • Financial Services key targets
  • Nectar
  • Slide Number 48
  • Digital
  • We will help our customers live well for less
  • Slide Number 51
  • Slide Number 52
  • Guidance for 201920
  • Retail sales
  • Sainsburyrsquos sales area and store numbers
  • Sainsburyrsquos store estate
  • Sainsburyrsquos investment programme
  • Retail margin
  • Group retail
  • Plc Board
  • Plc Board
  • Plc Board
  • Plc Board
  • Operating Board
  • Operating Board
  • Operating Board
  • Supplementary financial details
  • Contacts
Column1 201819
Grocery 19
GM 7
Clothing 1
To resize chart data range drag lower right corner of range
Grocery
GM
Clothing
Page 52: Interim Results 17/18 - Sainsbury's/media/Files/S... · 3 Interim Results 2019/20 - November 2019. Financial overview • First period reporting on an inc. IFRS 16 basis - Material

APPENDIX Interim Results 201920 - November 2019

Appendices

APPENDIX Interim Results 201920 - November 2019

Guidance for 201920

1

Spacebull Expect to open 2 new Sainsburyrsquos supermarkets and up to 15 convenience storesbull Expect to open around 25 Argos stores in Sainsburyrsquos (of which 11 are

relocations) resulting in around 305 Argos stores in supermarketsbull Expect to close 2 supermarkets around 25 convenience stores and around 20

Argos stores in FY201920 as part of announced property closure programme of 10-15 supermarkets 30-40 convenience stores and 60-70 Argos stores

Financial Servicesbull Financial services underlying operating profit expected to be cpound45m including a

cpound10m benefit as a result of a change in transfer pricing between Argos and Argos Financial Services

bull Financial Services non-underlying costs are expected to be around pound30mbull No further capital injections into the Bank are expected following pound35m in H1 201920

Depreciation and amortisationbull Expect underlying retail depreciation and amortisation of around pound12bn

including cpound500m right of use asset depreciation

CostsOperating cost inflationbull Cost inflation between 2 and 3Cost savingsbull Continue to deliver cost savings to at least offset the impact of cost inflation

Finance costsbull Net finance costs of around pound405m including pound320m lease interest in

201920 following the introduction of IFRS 16

One-off itemsbull In 201920 cash outflows as a result of items excluded from

underlying results should not exceed pound100mbull Property strategy programme one-off costs expected to be

pound230m-pound270m of which cash costs are pound30-40m

Dividendbull Sainsburyrsquos plans to change the full year dividend policy to 19x cover by

underlying earnings (versus 20x previously) to offset the dilutive (non cash) impact of IFRS 16 on underlying earnings

Capital expenditurebull Retail capital expenditure to be around pound550mbull Retail capital expenditure is expected to be around pound550m-pound600m per

annum over the medium term

Net debtbull Net debt before fair value movements on derivatives to reduce by at

least pound300m

Tax ratebull Underlying tax rate to be between 25 and 26

APPENDIX Interim Results 201920 - November 2019

Retail sales

1 Sales including VAT excluding fuel

LFL sales growth1

(10)

Sales from net new space1

04

Total sales growth1

(06)

Supermarkets2

(07)

Convenience20

Groceries Online

70

Channels

(01)(25)

(12)

2 Supermarket sales include Argos SiS sales FY 1819 16

pound139bn

pound103bnGrocery

pound30bnGeneralMerchandise

pound488mClothing

2

Chart1

201819
194
66
1

Sheet1

APPENDIX Interim Results 201920 - November 2019

Sainsburyrsquos sales area and store numbersAs at 21 September 2019

Opening figures 201920New storesClosuresReplacement storesExtensionsRefurbishments downsizesClosing figures H1 201920

Area(lsquo000 sq ft) Number

21210 -

(20)--

(17)21173

608 -(1)---

607

Supermarkets Convenience

Opening figures 201920New storesClosuresReplacement storesExtensionsRefurbishments downsizesClosing figures H1 201920

Area(lsquo000 sq ft) Number

1934 12

(19)2 --

1929

820 5

(2)1 --

824

Area(lsquo000 sq ft) Number

Total

Opening figures 201920New storesClosuresReplacement storesExtensionsRefurbishments downsizesClosing figures H1 201920

23144 12

(39)2 -

(17)23102

1428 5

(3)1 --

1431

3

APPENDIX Interim Results 201920 - November 2019

Sainsburyrsquos store estateAs at 21 September 2019

Sq ftsales area

82446

870

40001 to60000

20001 to40000

10000 to20000

Under10000 Total

Over60000

0122122

0197197

0175175

06767

824607

1431

Argos storesArgos in SainsburyrsquosArgos in HomebaseOtherArgos total store numbers

Habitat1

Collection points

594281

8-

883

16317

As at21 Sept 2019

Disposalsclosures

Newstores

As at9 March 2019

17--8

-1

(7)-

(2)-

(9)

-(36)

588288

6-

88216

282

ConvenienceSupermarketsTotal stores

Number of stores

Sq ftsales area

1929350

2279

40001 to60000

20001 to40000

10000 to20000

Under10000 Total

Over60000

-18441844

-58185818

-85018501

-46604660

19292117323102

ConvenienceSupermarketsTotal stores

Space by store size (lsquo000 sq ft)

Argos and Habitat store numbers

1 5 Habitat stores 11 Habitat stores in Sainsburys

4

APPENDIX Interim Results 201920 - November 2019

ClosureBitterne West

Sainsburyrsquos investment programme201920

Q1

Supermarkets ConvenienceNew storesMilton Keynes Brooklands District CentBromley High StLeeds Wike Ridge LaneSalford Harbour CityCanterbury High St

ReplacementMayfair Stratton St

ClosuresMayfairWarren St

Q1Q1Q1Q2Q2

Q2

Q1Q2

5

APPENDIX Interim Results 201920 - November 2019

Retail margin

Retail sales (inc VAT inc fuel)(exc VAT inc fuel)

Retail underlying EBITDAR1

Retail underlying EBITDAR margin 2

at constant fuel pricesRetail underlying operating profit3

Retail underlying operating margin 4

at constant fuel prices

1656714808

10677272

4373030

1661214856

11147575

4873333

030342

30 bps28 bps10333 bps32 bps

1 Retail underlying operating profit before net rental income of pound6 million and underlying depreciation and amortisation of pound636 million2 Retail underlying EBITDAR divided by underlying retail sales excluding VAT3 Retail underlying earnings before interest tax and Sainsburyrsquos underlying share of post-tax profit from joint ventures4 Retail underlying operating profit divided by underlying retail sales excluding VAT

poundm H1201920

H1201819

Change

6

APPENDIX Interim Results 201920 - November 2019

H1201920

H1201819

Group retail

Return on capital employed 1

Net debt to EBITDAR (times)23

Fixed charge cover (times)2

Underlying tax rate Core retail capex sales5

713126

26515

743326

25715

poundm

1 ROCE Return is defined as a 52 week rolling underlying profit before interest and tax Capital employed is defined as group net assets2 Net debt of pound6778 million includes lease obligations under IFRS 16 and perpetual securities treated as debt divided by Group underlying EBITDAR of pound2171 million calculated for a 52-week period to 21 September 20193 Group underlying EBITDAR divided by rent (both capital and interest) and net finance costs where interest on perpetual securities is treated as an underlying finance costs4 52 weeks to 22nd September 2018 is not available due to the implementation of IFRS 16 Comparatives therefore reflect the 52 weeks to 9th March 20195 Includes retail sales inc vat inc fuel

4

4

7

APPENDIX Interim Results 201920 - November 2019

Plc Board

Kevin OrsquoByrneChief Financial Officer

Mike Coupe Group Chief Executive

Dame Susan Rice Senior Independent Director

Matt BrittinNon-Executive Director

Jo HarlowNon-Executive Director

Brian CassinNon-Executive Director

David KeensNon-Executive Director

Jean Tomlin Non-Executive Director

Martin Scicluna Chairman

8

APPENDIX Interim Results 201920 - November 2019

Plc Board

Mike Coupe Group Chief Executive Officer

Skills and experienceAppointed Group Chief Executive Officer on 9 July 2014 Mike has been a member of the Operating Board since October 2004 Mike has vast retail industry experience in trading strategy marketing digital and online as well as multi-site store experience He joined Sainsburyrsquos from Big Food Group where he was a board director of Big Food Group PLC and Managing Director of Iceland Food Stores He previously worked for both Asda and Tesco PLC where he served in a variety of senior management roles

Date of appointment 1 August 2007Mike has served as an Executive Director since 1 August 2007 and as Chief Executive Officer since 9 July 2014

Committee membershipCorporate Responsibility and Sustainability Committee

Kevin OrsquoByrne Chief Financial Officer

Skills and experienceKevin brings to the Board a wealth of retail and finance experience Kevin was previously Chief Executive Officer of Poundland Group Limited until December 2016 and held executive roles at Kingfisher plc from 2008 to 2015 including Divisional Director UK China and Turkey Chief Executive Officer of BampQ UK amp Ireland and Group Finance Director He was previously Group Finance Director of Dixons Retail plc and European Finance Director of Quaker Oats He was a Non-Executive Director of Land Securities Group PLC from 2008 to September 2017 where he was Chairman of the Audit Committee and Senior Independent Director

Date of appointment 9 January 2017

Other current rolesNon-Executive Director of Greene King plc

Skills and experienceMartin brings a breadth of experience and leadership in both executive and non-executive roles His previous roles include positions as the Chairman of Great Portland Estates plc Senior Independent Director and Chair of the Audit Committee of Worldpay Inc and Non-Executive Director and Chair of the Audit Committee of Lloyds Banking Group plc He was a partner at Deloitte LLP for 26 years serving as Chairman from 1995 to 2007 where his clients included Dixons WH Smith Alliance Unichem and Cadburyrsquos

Other current rolesChairman of RSA Insurance Group plc

Martin Scicluna Chairman

Date of appointment 1 November 2018 Martin joined the Board as Chairman Designate and Non-Executive Director on 1 November 2018 He was appointed as Chairman of the Board on 10 March 2019

Committee membershipChair of the Nomination Committee

Dame Susan Rice Senior Independent Director

Skills and experienceSusan has extensive experience as a Non-Executive Director as well as in retail banking financial services leadership and sustainability Her career in retail bankingis particularly relevant to our ownership ofSainsburyrsquos Bank Previously Susan was a member of the First Ministerrsquos Council of Economic Advisors Managing Director of Lloyds Banking Group Scotland and was previously Chief Executive and then Chairman of Lloyds TSB Scotland plc She has also held a range of other non-executive directorships including at the Bank of England and SSE plc

Committee membershipChair of the Remuneration Committee and a member of the Nomination Committee

Date of appointment 1 June 2013

Other current rolesChair of Scottish Water and Business Stream Chair of the Scottish Fiscal Commission Non-Executive Director of the North American Income Trust C Hoare and Co and Senior Independent Director of the North American Income Trust

9

Other current rolesNon-Executive Director and Chairman of the Audit Committee of Centrica plc

APPENDIX Interim Results 201920 - November 2019

Plc Board

Jean Tomlin Non-Executive Director

Skills and experienceJean has extensive experience and breadth of skills in human resources and corporate responsibility Jean was formerly Director of HR Workforce and Accreditation for The London OrganisingCommittee of the Olympic and Paralympic Games where she set the strategic direction to ensure the mobilisation of the combined 200000-strong workforce including paid staff volunteers and contractors which represented the recruitment and mobilisation of the largest peacetime workforce and set the industry standard for volunteering with the highly acclaimed Games She was previously Group HR Director at Marks and Spencer Group Plc HR Director and founder member of Egg plc and Sales amp Operations Director of Prudential Direct

Date of appointment 1 January 2013

Committee membershipAudit Committee Corporate Responsibility and Sustainability Committee and Nomination Committee

David Keens Non-Executive Director

Skills and experienceDavid has extensive retail experience and knowledge of consumer facing businesses together with his core skills in finance David was formerly Group Finance Director of next plc from 1991 to 2015 and their Group Treasurer from 1986 to 1991 Previous management experience includes nine years in the UK and overseas operations of multinational food manufacturer Nabisco and prior to that seven years in the accountancy profession

Date of appointment 29 April 2015

Committee membershipChair of the Audit Committee and a member of the Nomination Committee

Other current rolesIndependent Board member of Capri Holdings Limited Non-Executive Director of Hakluyt and Chief Executive Officer of Chanzo Limited

Other current rolesNon-Executive Director Senior Independent Director and Chair of the Audit Committee of Auto Trader Group plc

Matt BrittinNon-Executive Director

Skills and experienceMatt has extensive experience of running a high profile fast moving innovative digital business Since 2015 he has been responsible for Googlersquos business and operations in Europe the Middle East and Africa and hersquos been in leadership roles at Google since 2007 Prior to that Matt spent much of his career in media and marketing with particular interests in strategy commercial development and sales performance This included commercial and digital leadership roles in UK media

Date of appointment 27 January 2011

Committee membershipNomination Committee and Remuneration Committee

Other current rolesGooglersquos President ndash Europe Middle East and Africa and Director of The Media Trust

Brian Cassin Non-Executive Director

Skills and experienceBrian brings present day experience of running a FTSE40 group and of big data and analytics ndash topics of key importance to Sainsburyrsquos Brian joined Experian plc as Chief Financial Officer in April 2012 a post he held until his appointment as Chief Executive Officer in July 2014 Prior to this Brian spent his career in investment banking at Greenhill amp Co where he was Managing Director and Partner Brian has also held various roles at Baring Brothers International and at the London Stock Exchange

Date of appointment 1 April 2016

Committee membershipAudit Committee and Nomination Committee

Other current rolesChief Executive Officer of Experian plc

10

APPENDIX Interim Results 201920 - November 2019

Plc Board

Jo Harlow Non-Executive Director

Skills and experienceJo brings a wealth of experience in consumer-facing businesses and in the telecoms and technology industry bothin the UK and internationally Jo spent 12 years in a variety of senior management roles with Nokia and Microsoft Prior to this she spent eight years at PampG and 11 years at Reebok in senior sales and marketing positions in both Europe and the US

Date of appointment 11 September 2017

Committee membershipChair of the Corporate Responsibility and Sustainability Committee and member of the Nomination Committee and Remuneration Committee

Life PresidentLord Sainsbury of Preston Candover KG

Other current rolesNon-Executive Director of InterContinental Hotels plc Non-Executive Director of Halmaplc and Member of the Supervisory Board of Ceconomy AG

11

APPENDIX Interim Results 201920 - November 2019

Operating Board

Mike Coupe Group Chief Executive

Tim FallowfieldCompany Secretary amp Corporate Services Director

Kevin OrsquoByrne Chief Financial Officer

Jim BrownChief Executive Officer of Sainsburyrsquos Bank

Paul Mills-HicksFood Commercial Director

Angie RisleyGroup HR Director

Phil JordanGroup Chief InformationOfficer

Simon RobertsRetail and Operations Director

Clo MoriartyGroup Chief Digital Officer

12

APPENDIX Interim Results 201920 - November 2019

Operating Board

Mike Coupe Group Chief ExecutiveSee Appendix page 9

Kevin OrsquoByrneChief Financial OfficerSee Appendix page 9

Tim FallowfieldCompany Secretary amp Corporate Services Director

Date of appointment September 2004

Skills and experienceTim joined Sainsburyrsquos in 2001 as Company Secretary and joined the Operating Board in September 2004 In addition to his role as Company Secretary Tim is responsible for the Corporate Services Division comprising Legal Services Data Governance Safety Shareholder Services Insurance and Central Security He chairs the Group Safety Committee and the Data Governance Committee Tim joined Sainsburyrsquos from Exelplc the global logistics company now part of DHL where he was Company Secretary and General Counsel He began his career at the international law firm Clifford Chance and is a qualified solicitor Tim is Chairman of the Disability Confident Business Leaders Group which works with Government in shaping the disability employment agenda and in raising awareness of the benefits of employing disabled people

Jim BrownCEO of Sainsburyrsquos Bank

Skills and experienceJim joined Sainsburyrsquos Bank as CEO in June 2019 and is also a member of the Sainsburyrsquos Group Operating Board He has held a number of senior international Financial Services roles - most recently for RBS in the UK as CEO of Williams and Glyn and prior to that CEO of Ulster Bank in Northern Ireland and the Republic of Ireland Before moving to Ireland he was based in Hong Kong and was CEO Retail and Commercial Banking Asia and the Middle East for RBS and ABN AMRO He has also been a member of the RBS Group Management Committee ABN AMRO Executive Group ABN AMRO Global Consumer Leadership Team and the RBSBank of China Joint Steering Committee Earlier in his career he held a number of senior executive roles for Citibank in Asia and Australia and New Zealand Jim has also held various Board positions including at Ulster Bank Saudi Hollandi Bank The Royal Bank of Scotland (China) Co Ltd and RBS (Pakistan) Ltd He is also a past President of the Institute of Banking in Ireland He is currently a Certified Bank Director

Date of appointment August 2019

Paul Mills-HicksFood Commercial Director

Skills and experiencePaul joined the Operating Board in May 2014 as Food Commercial Director having spent over ten years at Sainsburyrsquos He was closely involved in the formation and execution of the lsquoMaking Sainsburyrsquos Great Againrsquo strategy Following this he held a variety of roles in commercial strategy and finance most recently as Business Unit Director for Grocery Prior to Sainsburyrsquos Paul was European Controller at Marks and Spencer Group PLC and a Director at UBS Warburg

Date of appointment May 2014

13

APPENDIX Interim Results 201920 - November 2019

Operating Board

Angie RisleyGroup HR Director

Skills and experienceAngie was appointed Group HR Director and a member of the Operating Board in January 2013 with responsibility for human resources Angie is also a Director of Sainsburyrsquos Bank plc Angie was most recently Non-Executive Director and Chairman of the Remuneration Committee of Serco plc and prior to this was Group HR Director of Lloyds Banking Group and an Executive Director of Whitbread PLC with responsibility for HR and Corporate Social Responsibility Angie is currently Non-Executive Director and Chair of the Remuneration Committee at Smith amp Nephew plc

Date of appointment January 2013

Phil JordanGroup Chief Information Officer

Skills and experiencePhil joined the Board in January 2018 and has brought a fresh globalperspective on technology to the Operating Board in addition to a wealth of experience in digital data and business transformation Prior to joining Sainsburyrsquos Phil had a long and successful track record in telecommunications Most recently he was Global Chief Information Officer at Telefonica overseeing Digital Transformation and Information Technology and prior to that was Chief Information Officer for Vodafone UKIreland Phil has worked as a Non-Executive Advisor on Technology in the Investment amp Retail Banking sector and is currently a Non-Executive Director of TalkTalk Telecom Group PLC and chairs its Cyber-Security Committee

Date of appointment January 2018

Simon RobertsRetail and Operations Director

Skills and experienceSimon joined Sainsburyrsquos and the Operating Board in July 2017 as Central Retail amp Operations Director responsible for Stores Central operation and Logistics In his previous role he was Executive Vice President of Walgreens Boots Alliance and President of Boots with responsibility for commercial and retail operations across the UK and Ireland Prior to Boots Simon was at Marks and Spencer Group PLC where he held operational and customer leadership roles across stores divisions and central operations Simon is also the Non-Executive Chairman at the Institute ofCustomer Service

Date of appointment July 2017

Clodagh MoriartyGroup Chief Digital Officer

Skills and experienceClodagh was appointed Group Chief Digital Officer in June 2018 Clodagh leads the delivery of a consistent and first-rate digital experience for customers across Sainsburyrsquos Argos and Sainsburyrsquos BankClodagh joined Sainsburyrsquos in 2010 from Bain amp Co management consultants where she had gained experience working on a broad range of projects across multiple sectors and countries Following two years as Head of Strategy at Sainsburyrsquosshe moved into Food Commercial as Category Manager for Meal Solutions and then became Head of Online Trading spanning Food General Merchandise and Clothing before being promoted to Director of Online in 2016 In this role Clodagh was instrumental in driving innovation within Groceries Online and launching new initiatives including SmartShop and Chop Chop

Date of appointment June 2018

14

APPENDIX Interim Results 201920 - November 2019

Supplementary financial details

3 Financial calendarQ3 trading statement(15 weeks to 4 January 2020)

Preliminary results(52 weeks to 7 March 2020)

8 January 2020

30 April 2020

1 Weighted average number of shares

The interim dividend datesOrdinary shares

Ex-dividend 14 November 2019Record 15 November 2019Payment 20 December 2019

H1 201920 22074m (24613m diluted)

H1 201819 21959m (24646m diluted) InterimFinalTotal

2 Dividend

201920

33p 31p79p

110p

201819

15

APPENDIX Interim Results 201920 - November 2019

Contacts

24

James CollinsHead of Investor RelationsTel + 44 (0) 20 7695 7112JamesCollinssainsburyscouk

Susie LynskeyInvestor Relations ManagerTel + 44 (0) 20 7695 0889SusieLynskeysainsburyscouk

Glyn DaviesInvestor Relations AssistantTel + 44 (0) 20 7695 0259GlynDaviessainsburyscouk

wwwj-sainsburycoukJ Sainsbury plc 33 Holborn London EC1N 2HT

Irene GalvanInvestor Relations AnalystTel + 44 (0) 20 7695 2762IreneGalvansainsburyscouk

  • Slide Number 1
  • Slide Number 2
  • Financial overview
  • Group performance overview
  • Retail sales
  • Sales performance versus market
  • Financial services
  • Financial services
  • Items excluded from underlying results
  • Retail capital expenditure
  • Pensions
  • Retail free cash flow
  • Balance sheet targets
  • Summary and Outlook
  • Slide Number 15
  • Key industry challenges
  • We will help our customers live well for less
  • Our strategy
  • Slide Number 19
  • Value brand investment
  • Lower prices on key volume lines
  • We continue to be less dependent on promotions
  • Improved grocery value
  • Slide Number 24
  • Category tier performance
  • Premium private label
  • Distinctive brands
  • Beauty Rollout
  • Our values make us different
  • Argos category and range focus
  • Clothing
  • Slide Number 32
  • Channels Supermarkets
  • Store investments driving customer satisfaction
  • Channels Convenience
  • Channels Groceries Online
  • Channels Argos
  • Slide Number 38
  • Product Quality Framework helps us fund investment
  • PQF cereals case study
  • BAU savings to offset cost inflation
  • Strategic cost transformation 5 year plan
  • Slide Number 43
  • Financial Services Priorities
  • Financial Services reshaping the portfolio
  • Financial Services key targets
  • Nectar
  • Slide Number 48
  • Digital
  • We will help our customers live well for less
  • Slide Number 51
  • Slide Number 52
  • Guidance for 201920
  • Retail sales
  • Sainsburyrsquos sales area and store numbers
  • Sainsburyrsquos store estate
  • Sainsburyrsquos investment programme
  • Retail margin
  • Group retail
  • Plc Board
  • Plc Board
  • Plc Board
  • Plc Board
  • Operating Board
  • Operating Board
  • Operating Board
  • Supplementary financial details
  • Contacts
Column1 201819
Grocery 19
GM 7
Clothing 1
To resize chart data range drag lower right corner of range
Grocery
GM
Clothing
Page 53: Interim Results 17/18 - Sainsbury's/media/Files/S... · 3 Interim Results 2019/20 - November 2019. Financial overview • First period reporting on an inc. IFRS 16 basis - Material

APPENDIX Interim Results 201920 - November 2019

Guidance for 201920

1

Spacebull Expect to open 2 new Sainsburyrsquos supermarkets and up to 15 convenience storesbull Expect to open around 25 Argos stores in Sainsburyrsquos (of which 11 are

relocations) resulting in around 305 Argos stores in supermarketsbull Expect to close 2 supermarkets around 25 convenience stores and around 20

Argos stores in FY201920 as part of announced property closure programme of 10-15 supermarkets 30-40 convenience stores and 60-70 Argos stores

Financial Servicesbull Financial services underlying operating profit expected to be cpound45m including a

cpound10m benefit as a result of a change in transfer pricing between Argos and Argos Financial Services

bull Financial Services non-underlying costs are expected to be around pound30mbull No further capital injections into the Bank are expected following pound35m in H1 201920

Depreciation and amortisationbull Expect underlying retail depreciation and amortisation of around pound12bn

including cpound500m right of use asset depreciation

CostsOperating cost inflationbull Cost inflation between 2 and 3Cost savingsbull Continue to deliver cost savings to at least offset the impact of cost inflation

Finance costsbull Net finance costs of around pound405m including pound320m lease interest in

201920 following the introduction of IFRS 16

One-off itemsbull In 201920 cash outflows as a result of items excluded from

underlying results should not exceed pound100mbull Property strategy programme one-off costs expected to be

pound230m-pound270m of which cash costs are pound30-40m

Dividendbull Sainsburyrsquos plans to change the full year dividend policy to 19x cover by

underlying earnings (versus 20x previously) to offset the dilutive (non cash) impact of IFRS 16 on underlying earnings

Capital expenditurebull Retail capital expenditure to be around pound550mbull Retail capital expenditure is expected to be around pound550m-pound600m per

annum over the medium term

Net debtbull Net debt before fair value movements on derivatives to reduce by at

least pound300m

Tax ratebull Underlying tax rate to be between 25 and 26

APPENDIX Interim Results 201920 - November 2019

Retail sales

1 Sales including VAT excluding fuel

LFL sales growth1

(10)

Sales from net new space1

04

Total sales growth1

(06)

Supermarkets2

(07)

Convenience20

Groceries Online

70

Channels

(01)(25)

(12)

2 Supermarket sales include Argos SiS sales FY 1819 16

pound139bn

pound103bnGrocery

pound30bnGeneralMerchandise

pound488mClothing

2

Chart1

201819
194
66
1

Sheet1

APPENDIX Interim Results 201920 - November 2019

Sainsburyrsquos sales area and store numbersAs at 21 September 2019

Opening figures 201920New storesClosuresReplacement storesExtensionsRefurbishments downsizesClosing figures H1 201920

Area(lsquo000 sq ft) Number

21210 -

(20)--

(17)21173

608 -(1)---

607

Supermarkets Convenience

Opening figures 201920New storesClosuresReplacement storesExtensionsRefurbishments downsizesClosing figures H1 201920

Area(lsquo000 sq ft) Number

1934 12

(19)2 --

1929

820 5

(2)1 --

824

Area(lsquo000 sq ft) Number

Total

Opening figures 201920New storesClosuresReplacement storesExtensionsRefurbishments downsizesClosing figures H1 201920

23144 12

(39)2 -

(17)23102

1428 5

(3)1 --

1431

3

APPENDIX Interim Results 201920 - November 2019

Sainsburyrsquos store estateAs at 21 September 2019

Sq ftsales area

82446

870

40001 to60000

20001 to40000

10000 to20000

Under10000 Total

Over60000

0122122

0197197

0175175

06767

824607

1431

Argos storesArgos in SainsburyrsquosArgos in HomebaseOtherArgos total store numbers

Habitat1

Collection points

594281

8-

883

16317

As at21 Sept 2019

Disposalsclosures

Newstores

As at9 March 2019

17--8

-1

(7)-

(2)-

(9)

-(36)

588288

6-

88216

282

ConvenienceSupermarketsTotal stores

Number of stores

Sq ftsales area

1929350

2279

40001 to60000

20001 to40000

10000 to20000

Under10000 Total

Over60000

-18441844

-58185818

-85018501

-46604660

19292117323102

ConvenienceSupermarketsTotal stores

Space by store size (lsquo000 sq ft)

Argos and Habitat store numbers

1 5 Habitat stores 11 Habitat stores in Sainsburys

4

APPENDIX Interim Results 201920 - November 2019

ClosureBitterne West

Sainsburyrsquos investment programme201920

Q1

Supermarkets ConvenienceNew storesMilton Keynes Brooklands District CentBromley High StLeeds Wike Ridge LaneSalford Harbour CityCanterbury High St

ReplacementMayfair Stratton St

ClosuresMayfairWarren St

Q1Q1Q1Q2Q2

Q2

Q1Q2

5

APPENDIX Interim Results 201920 - November 2019

Retail margin

Retail sales (inc VAT inc fuel)(exc VAT inc fuel)

Retail underlying EBITDAR1

Retail underlying EBITDAR margin 2

at constant fuel pricesRetail underlying operating profit3

Retail underlying operating margin 4

at constant fuel prices

1656714808

10677272

4373030

1661214856

11147575

4873333

030342

30 bps28 bps10333 bps32 bps

1 Retail underlying operating profit before net rental income of pound6 million and underlying depreciation and amortisation of pound636 million2 Retail underlying EBITDAR divided by underlying retail sales excluding VAT3 Retail underlying earnings before interest tax and Sainsburyrsquos underlying share of post-tax profit from joint ventures4 Retail underlying operating profit divided by underlying retail sales excluding VAT

poundm H1201920

H1201819

Change

6

APPENDIX Interim Results 201920 - November 2019

H1201920

H1201819

Group retail

Return on capital employed 1

Net debt to EBITDAR (times)23

Fixed charge cover (times)2

Underlying tax rate Core retail capex sales5

713126

26515

743326

25715

poundm

1 ROCE Return is defined as a 52 week rolling underlying profit before interest and tax Capital employed is defined as group net assets2 Net debt of pound6778 million includes lease obligations under IFRS 16 and perpetual securities treated as debt divided by Group underlying EBITDAR of pound2171 million calculated for a 52-week period to 21 September 20193 Group underlying EBITDAR divided by rent (both capital and interest) and net finance costs where interest on perpetual securities is treated as an underlying finance costs4 52 weeks to 22nd September 2018 is not available due to the implementation of IFRS 16 Comparatives therefore reflect the 52 weeks to 9th March 20195 Includes retail sales inc vat inc fuel

4

4

7

APPENDIX Interim Results 201920 - November 2019

Plc Board

Kevin OrsquoByrneChief Financial Officer

Mike Coupe Group Chief Executive

Dame Susan Rice Senior Independent Director

Matt BrittinNon-Executive Director

Jo HarlowNon-Executive Director

Brian CassinNon-Executive Director

David KeensNon-Executive Director

Jean Tomlin Non-Executive Director

Martin Scicluna Chairman

8

APPENDIX Interim Results 201920 - November 2019

Plc Board

Mike Coupe Group Chief Executive Officer

Skills and experienceAppointed Group Chief Executive Officer on 9 July 2014 Mike has been a member of the Operating Board since October 2004 Mike has vast retail industry experience in trading strategy marketing digital and online as well as multi-site store experience He joined Sainsburyrsquos from Big Food Group where he was a board director of Big Food Group PLC and Managing Director of Iceland Food Stores He previously worked for both Asda and Tesco PLC where he served in a variety of senior management roles

Date of appointment 1 August 2007Mike has served as an Executive Director since 1 August 2007 and as Chief Executive Officer since 9 July 2014

Committee membershipCorporate Responsibility and Sustainability Committee

Kevin OrsquoByrne Chief Financial Officer

Skills and experienceKevin brings to the Board a wealth of retail and finance experience Kevin was previously Chief Executive Officer of Poundland Group Limited until December 2016 and held executive roles at Kingfisher plc from 2008 to 2015 including Divisional Director UK China and Turkey Chief Executive Officer of BampQ UK amp Ireland and Group Finance Director He was previously Group Finance Director of Dixons Retail plc and European Finance Director of Quaker Oats He was a Non-Executive Director of Land Securities Group PLC from 2008 to September 2017 where he was Chairman of the Audit Committee and Senior Independent Director

Date of appointment 9 January 2017

Other current rolesNon-Executive Director of Greene King plc

Skills and experienceMartin brings a breadth of experience and leadership in both executive and non-executive roles His previous roles include positions as the Chairman of Great Portland Estates plc Senior Independent Director and Chair of the Audit Committee of Worldpay Inc and Non-Executive Director and Chair of the Audit Committee of Lloyds Banking Group plc He was a partner at Deloitte LLP for 26 years serving as Chairman from 1995 to 2007 where his clients included Dixons WH Smith Alliance Unichem and Cadburyrsquos

Other current rolesChairman of RSA Insurance Group plc

Martin Scicluna Chairman

Date of appointment 1 November 2018 Martin joined the Board as Chairman Designate and Non-Executive Director on 1 November 2018 He was appointed as Chairman of the Board on 10 March 2019

Committee membershipChair of the Nomination Committee

Dame Susan Rice Senior Independent Director

Skills and experienceSusan has extensive experience as a Non-Executive Director as well as in retail banking financial services leadership and sustainability Her career in retail bankingis particularly relevant to our ownership ofSainsburyrsquos Bank Previously Susan was a member of the First Ministerrsquos Council of Economic Advisors Managing Director of Lloyds Banking Group Scotland and was previously Chief Executive and then Chairman of Lloyds TSB Scotland plc She has also held a range of other non-executive directorships including at the Bank of England and SSE plc

Committee membershipChair of the Remuneration Committee and a member of the Nomination Committee

Date of appointment 1 June 2013

Other current rolesChair of Scottish Water and Business Stream Chair of the Scottish Fiscal Commission Non-Executive Director of the North American Income Trust C Hoare and Co and Senior Independent Director of the North American Income Trust

9

Other current rolesNon-Executive Director and Chairman of the Audit Committee of Centrica plc

APPENDIX Interim Results 201920 - November 2019

Plc Board

Jean Tomlin Non-Executive Director

Skills and experienceJean has extensive experience and breadth of skills in human resources and corporate responsibility Jean was formerly Director of HR Workforce and Accreditation for The London OrganisingCommittee of the Olympic and Paralympic Games where she set the strategic direction to ensure the mobilisation of the combined 200000-strong workforce including paid staff volunteers and contractors which represented the recruitment and mobilisation of the largest peacetime workforce and set the industry standard for volunteering with the highly acclaimed Games She was previously Group HR Director at Marks and Spencer Group Plc HR Director and founder member of Egg plc and Sales amp Operations Director of Prudential Direct

Date of appointment 1 January 2013

Committee membershipAudit Committee Corporate Responsibility and Sustainability Committee and Nomination Committee

David Keens Non-Executive Director

Skills and experienceDavid has extensive retail experience and knowledge of consumer facing businesses together with his core skills in finance David was formerly Group Finance Director of next plc from 1991 to 2015 and their Group Treasurer from 1986 to 1991 Previous management experience includes nine years in the UK and overseas operations of multinational food manufacturer Nabisco and prior to that seven years in the accountancy profession

Date of appointment 29 April 2015

Committee membershipChair of the Audit Committee and a member of the Nomination Committee

Other current rolesIndependent Board member of Capri Holdings Limited Non-Executive Director of Hakluyt and Chief Executive Officer of Chanzo Limited

Other current rolesNon-Executive Director Senior Independent Director and Chair of the Audit Committee of Auto Trader Group plc

Matt BrittinNon-Executive Director

Skills and experienceMatt has extensive experience of running a high profile fast moving innovative digital business Since 2015 he has been responsible for Googlersquos business and operations in Europe the Middle East and Africa and hersquos been in leadership roles at Google since 2007 Prior to that Matt spent much of his career in media and marketing with particular interests in strategy commercial development and sales performance This included commercial and digital leadership roles in UK media

Date of appointment 27 January 2011

Committee membershipNomination Committee and Remuneration Committee

Other current rolesGooglersquos President ndash Europe Middle East and Africa and Director of The Media Trust

Brian Cassin Non-Executive Director

Skills and experienceBrian brings present day experience of running a FTSE40 group and of big data and analytics ndash topics of key importance to Sainsburyrsquos Brian joined Experian plc as Chief Financial Officer in April 2012 a post he held until his appointment as Chief Executive Officer in July 2014 Prior to this Brian spent his career in investment banking at Greenhill amp Co where he was Managing Director and Partner Brian has also held various roles at Baring Brothers International and at the London Stock Exchange

Date of appointment 1 April 2016

Committee membershipAudit Committee and Nomination Committee

Other current rolesChief Executive Officer of Experian plc

10

APPENDIX Interim Results 201920 - November 2019

Plc Board

Jo Harlow Non-Executive Director

Skills and experienceJo brings a wealth of experience in consumer-facing businesses and in the telecoms and technology industry bothin the UK and internationally Jo spent 12 years in a variety of senior management roles with Nokia and Microsoft Prior to this she spent eight years at PampG and 11 years at Reebok in senior sales and marketing positions in both Europe and the US

Date of appointment 11 September 2017

Committee membershipChair of the Corporate Responsibility and Sustainability Committee and member of the Nomination Committee and Remuneration Committee

Life PresidentLord Sainsbury of Preston Candover KG

Other current rolesNon-Executive Director of InterContinental Hotels plc Non-Executive Director of Halmaplc and Member of the Supervisory Board of Ceconomy AG

11

APPENDIX Interim Results 201920 - November 2019

Operating Board

Mike Coupe Group Chief Executive

Tim FallowfieldCompany Secretary amp Corporate Services Director

Kevin OrsquoByrne Chief Financial Officer

Jim BrownChief Executive Officer of Sainsburyrsquos Bank

Paul Mills-HicksFood Commercial Director

Angie RisleyGroup HR Director

Phil JordanGroup Chief InformationOfficer

Simon RobertsRetail and Operations Director

Clo MoriartyGroup Chief Digital Officer

12

APPENDIX Interim Results 201920 - November 2019

Operating Board

Mike Coupe Group Chief ExecutiveSee Appendix page 9

Kevin OrsquoByrneChief Financial OfficerSee Appendix page 9

Tim FallowfieldCompany Secretary amp Corporate Services Director

Date of appointment September 2004

Skills and experienceTim joined Sainsburyrsquos in 2001 as Company Secretary and joined the Operating Board in September 2004 In addition to his role as Company Secretary Tim is responsible for the Corporate Services Division comprising Legal Services Data Governance Safety Shareholder Services Insurance and Central Security He chairs the Group Safety Committee and the Data Governance Committee Tim joined Sainsburyrsquos from Exelplc the global logistics company now part of DHL where he was Company Secretary and General Counsel He began his career at the international law firm Clifford Chance and is a qualified solicitor Tim is Chairman of the Disability Confident Business Leaders Group which works with Government in shaping the disability employment agenda and in raising awareness of the benefits of employing disabled people

Jim BrownCEO of Sainsburyrsquos Bank

Skills and experienceJim joined Sainsburyrsquos Bank as CEO in June 2019 and is also a member of the Sainsburyrsquos Group Operating Board He has held a number of senior international Financial Services roles - most recently for RBS in the UK as CEO of Williams and Glyn and prior to that CEO of Ulster Bank in Northern Ireland and the Republic of Ireland Before moving to Ireland he was based in Hong Kong and was CEO Retail and Commercial Banking Asia and the Middle East for RBS and ABN AMRO He has also been a member of the RBS Group Management Committee ABN AMRO Executive Group ABN AMRO Global Consumer Leadership Team and the RBSBank of China Joint Steering Committee Earlier in his career he held a number of senior executive roles for Citibank in Asia and Australia and New Zealand Jim has also held various Board positions including at Ulster Bank Saudi Hollandi Bank The Royal Bank of Scotland (China) Co Ltd and RBS (Pakistan) Ltd He is also a past President of the Institute of Banking in Ireland He is currently a Certified Bank Director

Date of appointment August 2019

Paul Mills-HicksFood Commercial Director

Skills and experiencePaul joined the Operating Board in May 2014 as Food Commercial Director having spent over ten years at Sainsburyrsquos He was closely involved in the formation and execution of the lsquoMaking Sainsburyrsquos Great Againrsquo strategy Following this he held a variety of roles in commercial strategy and finance most recently as Business Unit Director for Grocery Prior to Sainsburyrsquos Paul was European Controller at Marks and Spencer Group PLC and a Director at UBS Warburg

Date of appointment May 2014

13

APPENDIX Interim Results 201920 - November 2019

Operating Board

Angie RisleyGroup HR Director

Skills and experienceAngie was appointed Group HR Director and a member of the Operating Board in January 2013 with responsibility for human resources Angie is also a Director of Sainsburyrsquos Bank plc Angie was most recently Non-Executive Director and Chairman of the Remuneration Committee of Serco plc and prior to this was Group HR Director of Lloyds Banking Group and an Executive Director of Whitbread PLC with responsibility for HR and Corporate Social Responsibility Angie is currently Non-Executive Director and Chair of the Remuneration Committee at Smith amp Nephew plc

Date of appointment January 2013

Phil JordanGroup Chief Information Officer

Skills and experiencePhil joined the Board in January 2018 and has brought a fresh globalperspective on technology to the Operating Board in addition to a wealth of experience in digital data and business transformation Prior to joining Sainsburyrsquos Phil had a long and successful track record in telecommunications Most recently he was Global Chief Information Officer at Telefonica overseeing Digital Transformation and Information Technology and prior to that was Chief Information Officer for Vodafone UKIreland Phil has worked as a Non-Executive Advisor on Technology in the Investment amp Retail Banking sector and is currently a Non-Executive Director of TalkTalk Telecom Group PLC and chairs its Cyber-Security Committee

Date of appointment January 2018

Simon RobertsRetail and Operations Director

Skills and experienceSimon joined Sainsburyrsquos and the Operating Board in July 2017 as Central Retail amp Operations Director responsible for Stores Central operation and Logistics In his previous role he was Executive Vice President of Walgreens Boots Alliance and President of Boots with responsibility for commercial and retail operations across the UK and Ireland Prior to Boots Simon was at Marks and Spencer Group PLC where he held operational and customer leadership roles across stores divisions and central operations Simon is also the Non-Executive Chairman at the Institute ofCustomer Service

Date of appointment July 2017

Clodagh MoriartyGroup Chief Digital Officer

Skills and experienceClodagh was appointed Group Chief Digital Officer in June 2018 Clodagh leads the delivery of a consistent and first-rate digital experience for customers across Sainsburyrsquos Argos and Sainsburyrsquos BankClodagh joined Sainsburyrsquos in 2010 from Bain amp Co management consultants where she had gained experience working on a broad range of projects across multiple sectors and countries Following two years as Head of Strategy at Sainsburyrsquosshe moved into Food Commercial as Category Manager for Meal Solutions and then became Head of Online Trading spanning Food General Merchandise and Clothing before being promoted to Director of Online in 2016 In this role Clodagh was instrumental in driving innovation within Groceries Online and launching new initiatives including SmartShop and Chop Chop

Date of appointment June 2018

14

APPENDIX Interim Results 201920 - November 2019

Supplementary financial details

3 Financial calendarQ3 trading statement(15 weeks to 4 January 2020)

Preliminary results(52 weeks to 7 March 2020)

8 January 2020

30 April 2020

1 Weighted average number of shares

The interim dividend datesOrdinary shares

Ex-dividend 14 November 2019Record 15 November 2019Payment 20 December 2019

H1 201920 22074m (24613m diluted)

H1 201819 21959m (24646m diluted) InterimFinalTotal

2 Dividend

201920

33p 31p79p

110p

201819

15

APPENDIX Interim Results 201920 - November 2019

Contacts

24

James CollinsHead of Investor RelationsTel + 44 (0) 20 7695 7112JamesCollinssainsburyscouk

Susie LynskeyInvestor Relations ManagerTel + 44 (0) 20 7695 0889SusieLynskeysainsburyscouk

Glyn DaviesInvestor Relations AssistantTel + 44 (0) 20 7695 0259GlynDaviessainsburyscouk

wwwj-sainsburycoukJ Sainsbury plc 33 Holborn London EC1N 2HT

Irene GalvanInvestor Relations AnalystTel + 44 (0) 20 7695 2762IreneGalvansainsburyscouk

  • Slide Number 1
  • Slide Number 2
  • Financial overview
  • Group performance overview
  • Retail sales
  • Sales performance versus market
  • Financial services
  • Financial services
  • Items excluded from underlying results
  • Retail capital expenditure
  • Pensions
  • Retail free cash flow
  • Balance sheet targets
  • Summary and Outlook
  • Slide Number 15
  • Key industry challenges
  • We will help our customers live well for less
  • Our strategy
  • Slide Number 19
  • Value brand investment
  • Lower prices on key volume lines
  • We continue to be less dependent on promotions
  • Improved grocery value
  • Slide Number 24
  • Category tier performance
  • Premium private label
  • Distinctive brands
  • Beauty Rollout
  • Our values make us different
  • Argos category and range focus
  • Clothing
  • Slide Number 32
  • Channels Supermarkets
  • Store investments driving customer satisfaction
  • Channels Convenience
  • Channels Groceries Online
  • Channels Argos
  • Slide Number 38
  • Product Quality Framework helps us fund investment
  • PQF cereals case study
  • BAU savings to offset cost inflation
  • Strategic cost transformation 5 year plan
  • Slide Number 43
  • Financial Services Priorities
  • Financial Services reshaping the portfolio
  • Financial Services key targets
  • Nectar
  • Slide Number 48
  • Digital
  • We will help our customers live well for less
  • Slide Number 51
  • Slide Number 52
  • Guidance for 201920
  • Retail sales
  • Sainsburyrsquos sales area and store numbers
  • Sainsburyrsquos store estate
  • Sainsburyrsquos investment programme
  • Retail margin
  • Group retail
  • Plc Board
  • Plc Board
  • Plc Board
  • Plc Board
  • Operating Board
  • Operating Board
  • Operating Board
  • Supplementary financial details
  • Contacts
Column1 201819
Grocery 19
GM 7
Clothing 1
To resize chart data range drag lower right corner of range
Grocery
GM
Clothing
Page 54: Interim Results 17/18 - Sainsbury's/media/Files/S... · 3 Interim Results 2019/20 - November 2019. Financial overview • First period reporting on an inc. IFRS 16 basis - Material

APPENDIX Interim Results 201920 - November 2019

Retail sales

1 Sales including VAT excluding fuel

LFL sales growth1

(10)

Sales from net new space1

04

Total sales growth1

(06)

Supermarkets2

(07)

Convenience20

Groceries Online

70

Channels

(01)(25)

(12)

2 Supermarket sales include Argos SiS sales FY 1819 16

pound139bn

pound103bnGrocery

pound30bnGeneralMerchandise

pound488mClothing

2

Chart1

201819
194
66
1

Sheet1

APPENDIX Interim Results 201920 - November 2019

Sainsburyrsquos sales area and store numbersAs at 21 September 2019

Opening figures 201920New storesClosuresReplacement storesExtensionsRefurbishments downsizesClosing figures H1 201920

Area(lsquo000 sq ft) Number

21210 -

(20)--

(17)21173

608 -(1)---

607

Supermarkets Convenience

Opening figures 201920New storesClosuresReplacement storesExtensionsRefurbishments downsizesClosing figures H1 201920

Area(lsquo000 sq ft) Number

1934 12

(19)2 --

1929

820 5

(2)1 --

824

Area(lsquo000 sq ft) Number

Total

Opening figures 201920New storesClosuresReplacement storesExtensionsRefurbishments downsizesClosing figures H1 201920

23144 12

(39)2 -

(17)23102

1428 5

(3)1 --

1431

3

APPENDIX Interim Results 201920 - November 2019

Sainsburyrsquos store estateAs at 21 September 2019

Sq ftsales area

82446

870

40001 to60000

20001 to40000

10000 to20000

Under10000 Total

Over60000

0122122

0197197

0175175

06767

824607

1431

Argos storesArgos in SainsburyrsquosArgos in HomebaseOtherArgos total store numbers

Habitat1

Collection points

594281

8-

883

16317

As at21 Sept 2019

Disposalsclosures

Newstores

As at9 March 2019

17--8

-1

(7)-

(2)-

(9)

-(36)

588288

6-

88216

282

ConvenienceSupermarketsTotal stores

Number of stores

Sq ftsales area

1929350

2279

40001 to60000

20001 to40000

10000 to20000

Under10000 Total

Over60000

-18441844

-58185818

-85018501

-46604660

19292117323102

ConvenienceSupermarketsTotal stores

Space by store size (lsquo000 sq ft)

Argos and Habitat store numbers

1 5 Habitat stores 11 Habitat stores in Sainsburys

4

APPENDIX Interim Results 201920 - November 2019

ClosureBitterne West

Sainsburyrsquos investment programme201920

Q1

Supermarkets ConvenienceNew storesMilton Keynes Brooklands District CentBromley High StLeeds Wike Ridge LaneSalford Harbour CityCanterbury High St

ReplacementMayfair Stratton St

ClosuresMayfairWarren St

Q1Q1Q1Q2Q2

Q2

Q1Q2

5

APPENDIX Interim Results 201920 - November 2019

Retail margin

Retail sales (inc VAT inc fuel)(exc VAT inc fuel)

Retail underlying EBITDAR1

Retail underlying EBITDAR margin 2

at constant fuel pricesRetail underlying operating profit3

Retail underlying operating margin 4

at constant fuel prices

1656714808

10677272

4373030

1661214856

11147575

4873333

030342

30 bps28 bps10333 bps32 bps

1 Retail underlying operating profit before net rental income of pound6 million and underlying depreciation and amortisation of pound636 million2 Retail underlying EBITDAR divided by underlying retail sales excluding VAT3 Retail underlying earnings before interest tax and Sainsburyrsquos underlying share of post-tax profit from joint ventures4 Retail underlying operating profit divided by underlying retail sales excluding VAT

poundm H1201920

H1201819

Change

6

APPENDIX Interim Results 201920 - November 2019

H1201920

H1201819

Group retail

Return on capital employed 1

Net debt to EBITDAR (times)23

Fixed charge cover (times)2

Underlying tax rate Core retail capex sales5

713126

26515

743326

25715

poundm

1 ROCE Return is defined as a 52 week rolling underlying profit before interest and tax Capital employed is defined as group net assets2 Net debt of pound6778 million includes lease obligations under IFRS 16 and perpetual securities treated as debt divided by Group underlying EBITDAR of pound2171 million calculated for a 52-week period to 21 September 20193 Group underlying EBITDAR divided by rent (both capital and interest) and net finance costs where interest on perpetual securities is treated as an underlying finance costs4 52 weeks to 22nd September 2018 is not available due to the implementation of IFRS 16 Comparatives therefore reflect the 52 weeks to 9th March 20195 Includes retail sales inc vat inc fuel

4

4

7

APPENDIX Interim Results 201920 - November 2019

Plc Board

Kevin OrsquoByrneChief Financial Officer

Mike Coupe Group Chief Executive

Dame Susan Rice Senior Independent Director

Matt BrittinNon-Executive Director

Jo HarlowNon-Executive Director

Brian CassinNon-Executive Director

David KeensNon-Executive Director

Jean Tomlin Non-Executive Director

Martin Scicluna Chairman

8

APPENDIX Interim Results 201920 - November 2019

Plc Board

Mike Coupe Group Chief Executive Officer

Skills and experienceAppointed Group Chief Executive Officer on 9 July 2014 Mike has been a member of the Operating Board since October 2004 Mike has vast retail industry experience in trading strategy marketing digital and online as well as multi-site store experience He joined Sainsburyrsquos from Big Food Group where he was a board director of Big Food Group PLC and Managing Director of Iceland Food Stores He previously worked for both Asda and Tesco PLC where he served in a variety of senior management roles

Date of appointment 1 August 2007Mike has served as an Executive Director since 1 August 2007 and as Chief Executive Officer since 9 July 2014

Committee membershipCorporate Responsibility and Sustainability Committee

Kevin OrsquoByrne Chief Financial Officer

Skills and experienceKevin brings to the Board a wealth of retail and finance experience Kevin was previously Chief Executive Officer of Poundland Group Limited until December 2016 and held executive roles at Kingfisher plc from 2008 to 2015 including Divisional Director UK China and Turkey Chief Executive Officer of BampQ UK amp Ireland and Group Finance Director He was previously Group Finance Director of Dixons Retail plc and European Finance Director of Quaker Oats He was a Non-Executive Director of Land Securities Group PLC from 2008 to September 2017 where he was Chairman of the Audit Committee and Senior Independent Director

Date of appointment 9 January 2017

Other current rolesNon-Executive Director of Greene King plc

Skills and experienceMartin brings a breadth of experience and leadership in both executive and non-executive roles His previous roles include positions as the Chairman of Great Portland Estates plc Senior Independent Director and Chair of the Audit Committee of Worldpay Inc and Non-Executive Director and Chair of the Audit Committee of Lloyds Banking Group plc He was a partner at Deloitte LLP for 26 years serving as Chairman from 1995 to 2007 where his clients included Dixons WH Smith Alliance Unichem and Cadburyrsquos

Other current rolesChairman of RSA Insurance Group plc

Martin Scicluna Chairman

Date of appointment 1 November 2018 Martin joined the Board as Chairman Designate and Non-Executive Director on 1 November 2018 He was appointed as Chairman of the Board on 10 March 2019

Committee membershipChair of the Nomination Committee

Dame Susan Rice Senior Independent Director

Skills and experienceSusan has extensive experience as a Non-Executive Director as well as in retail banking financial services leadership and sustainability Her career in retail bankingis particularly relevant to our ownership ofSainsburyrsquos Bank Previously Susan was a member of the First Ministerrsquos Council of Economic Advisors Managing Director of Lloyds Banking Group Scotland and was previously Chief Executive and then Chairman of Lloyds TSB Scotland plc She has also held a range of other non-executive directorships including at the Bank of England and SSE plc

Committee membershipChair of the Remuneration Committee and a member of the Nomination Committee

Date of appointment 1 June 2013

Other current rolesChair of Scottish Water and Business Stream Chair of the Scottish Fiscal Commission Non-Executive Director of the North American Income Trust C Hoare and Co and Senior Independent Director of the North American Income Trust

9

Other current rolesNon-Executive Director and Chairman of the Audit Committee of Centrica plc

APPENDIX Interim Results 201920 - November 2019

Plc Board

Jean Tomlin Non-Executive Director

Skills and experienceJean has extensive experience and breadth of skills in human resources and corporate responsibility Jean was formerly Director of HR Workforce and Accreditation for The London OrganisingCommittee of the Olympic and Paralympic Games where she set the strategic direction to ensure the mobilisation of the combined 200000-strong workforce including paid staff volunteers and contractors which represented the recruitment and mobilisation of the largest peacetime workforce and set the industry standard for volunteering with the highly acclaimed Games She was previously Group HR Director at Marks and Spencer Group Plc HR Director and founder member of Egg plc and Sales amp Operations Director of Prudential Direct

Date of appointment 1 January 2013

Committee membershipAudit Committee Corporate Responsibility and Sustainability Committee and Nomination Committee

David Keens Non-Executive Director

Skills and experienceDavid has extensive retail experience and knowledge of consumer facing businesses together with his core skills in finance David was formerly Group Finance Director of next plc from 1991 to 2015 and their Group Treasurer from 1986 to 1991 Previous management experience includes nine years in the UK and overseas operations of multinational food manufacturer Nabisco and prior to that seven years in the accountancy profession

Date of appointment 29 April 2015

Committee membershipChair of the Audit Committee and a member of the Nomination Committee

Other current rolesIndependent Board member of Capri Holdings Limited Non-Executive Director of Hakluyt and Chief Executive Officer of Chanzo Limited

Other current rolesNon-Executive Director Senior Independent Director and Chair of the Audit Committee of Auto Trader Group plc

Matt BrittinNon-Executive Director

Skills and experienceMatt has extensive experience of running a high profile fast moving innovative digital business Since 2015 he has been responsible for Googlersquos business and operations in Europe the Middle East and Africa and hersquos been in leadership roles at Google since 2007 Prior to that Matt spent much of his career in media and marketing with particular interests in strategy commercial development and sales performance This included commercial and digital leadership roles in UK media

Date of appointment 27 January 2011

Committee membershipNomination Committee and Remuneration Committee

Other current rolesGooglersquos President ndash Europe Middle East and Africa and Director of The Media Trust

Brian Cassin Non-Executive Director

Skills and experienceBrian brings present day experience of running a FTSE40 group and of big data and analytics ndash topics of key importance to Sainsburyrsquos Brian joined Experian plc as Chief Financial Officer in April 2012 a post he held until his appointment as Chief Executive Officer in July 2014 Prior to this Brian spent his career in investment banking at Greenhill amp Co where he was Managing Director and Partner Brian has also held various roles at Baring Brothers International and at the London Stock Exchange

Date of appointment 1 April 2016

Committee membershipAudit Committee and Nomination Committee

Other current rolesChief Executive Officer of Experian plc

10

APPENDIX Interim Results 201920 - November 2019

Plc Board

Jo Harlow Non-Executive Director

Skills and experienceJo brings a wealth of experience in consumer-facing businesses and in the telecoms and technology industry bothin the UK and internationally Jo spent 12 years in a variety of senior management roles with Nokia and Microsoft Prior to this she spent eight years at PampG and 11 years at Reebok in senior sales and marketing positions in both Europe and the US

Date of appointment 11 September 2017

Committee membershipChair of the Corporate Responsibility and Sustainability Committee and member of the Nomination Committee and Remuneration Committee

Life PresidentLord Sainsbury of Preston Candover KG

Other current rolesNon-Executive Director of InterContinental Hotels plc Non-Executive Director of Halmaplc and Member of the Supervisory Board of Ceconomy AG

11

APPENDIX Interim Results 201920 - November 2019

Operating Board

Mike Coupe Group Chief Executive

Tim FallowfieldCompany Secretary amp Corporate Services Director

Kevin OrsquoByrne Chief Financial Officer

Jim BrownChief Executive Officer of Sainsburyrsquos Bank

Paul Mills-HicksFood Commercial Director

Angie RisleyGroup HR Director

Phil JordanGroup Chief InformationOfficer

Simon RobertsRetail and Operations Director

Clo MoriartyGroup Chief Digital Officer

12

APPENDIX Interim Results 201920 - November 2019

Operating Board

Mike Coupe Group Chief ExecutiveSee Appendix page 9

Kevin OrsquoByrneChief Financial OfficerSee Appendix page 9

Tim FallowfieldCompany Secretary amp Corporate Services Director

Date of appointment September 2004

Skills and experienceTim joined Sainsburyrsquos in 2001 as Company Secretary and joined the Operating Board in September 2004 In addition to his role as Company Secretary Tim is responsible for the Corporate Services Division comprising Legal Services Data Governance Safety Shareholder Services Insurance and Central Security He chairs the Group Safety Committee and the Data Governance Committee Tim joined Sainsburyrsquos from Exelplc the global logistics company now part of DHL where he was Company Secretary and General Counsel He began his career at the international law firm Clifford Chance and is a qualified solicitor Tim is Chairman of the Disability Confident Business Leaders Group which works with Government in shaping the disability employment agenda and in raising awareness of the benefits of employing disabled people

Jim BrownCEO of Sainsburyrsquos Bank

Skills and experienceJim joined Sainsburyrsquos Bank as CEO in June 2019 and is also a member of the Sainsburyrsquos Group Operating Board He has held a number of senior international Financial Services roles - most recently for RBS in the UK as CEO of Williams and Glyn and prior to that CEO of Ulster Bank in Northern Ireland and the Republic of Ireland Before moving to Ireland he was based in Hong Kong and was CEO Retail and Commercial Banking Asia and the Middle East for RBS and ABN AMRO He has also been a member of the RBS Group Management Committee ABN AMRO Executive Group ABN AMRO Global Consumer Leadership Team and the RBSBank of China Joint Steering Committee Earlier in his career he held a number of senior executive roles for Citibank in Asia and Australia and New Zealand Jim has also held various Board positions including at Ulster Bank Saudi Hollandi Bank The Royal Bank of Scotland (China) Co Ltd and RBS (Pakistan) Ltd He is also a past President of the Institute of Banking in Ireland He is currently a Certified Bank Director

Date of appointment August 2019

Paul Mills-HicksFood Commercial Director

Skills and experiencePaul joined the Operating Board in May 2014 as Food Commercial Director having spent over ten years at Sainsburyrsquos He was closely involved in the formation and execution of the lsquoMaking Sainsburyrsquos Great Againrsquo strategy Following this he held a variety of roles in commercial strategy and finance most recently as Business Unit Director for Grocery Prior to Sainsburyrsquos Paul was European Controller at Marks and Spencer Group PLC and a Director at UBS Warburg

Date of appointment May 2014

13

APPENDIX Interim Results 201920 - November 2019

Operating Board

Angie RisleyGroup HR Director

Skills and experienceAngie was appointed Group HR Director and a member of the Operating Board in January 2013 with responsibility for human resources Angie is also a Director of Sainsburyrsquos Bank plc Angie was most recently Non-Executive Director and Chairman of the Remuneration Committee of Serco plc and prior to this was Group HR Director of Lloyds Banking Group and an Executive Director of Whitbread PLC with responsibility for HR and Corporate Social Responsibility Angie is currently Non-Executive Director and Chair of the Remuneration Committee at Smith amp Nephew plc

Date of appointment January 2013

Phil JordanGroup Chief Information Officer

Skills and experiencePhil joined the Board in January 2018 and has brought a fresh globalperspective on technology to the Operating Board in addition to a wealth of experience in digital data and business transformation Prior to joining Sainsburyrsquos Phil had a long and successful track record in telecommunications Most recently he was Global Chief Information Officer at Telefonica overseeing Digital Transformation and Information Technology and prior to that was Chief Information Officer for Vodafone UKIreland Phil has worked as a Non-Executive Advisor on Technology in the Investment amp Retail Banking sector and is currently a Non-Executive Director of TalkTalk Telecom Group PLC and chairs its Cyber-Security Committee

Date of appointment January 2018

Simon RobertsRetail and Operations Director

Skills and experienceSimon joined Sainsburyrsquos and the Operating Board in July 2017 as Central Retail amp Operations Director responsible for Stores Central operation and Logistics In his previous role he was Executive Vice President of Walgreens Boots Alliance and President of Boots with responsibility for commercial and retail operations across the UK and Ireland Prior to Boots Simon was at Marks and Spencer Group PLC where he held operational and customer leadership roles across stores divisions and central operations Simon is also the Non-Executive Chairman at the Institute ofCustomer Service

Date of appointment July 2017

Clodagh MoriartyGroup Chief Digital Officer

Skills and experienceClodagh was appointed Group Chief Digital Officer in June 2018 Clodagh leads the delivery of a consistent and first-rate digital experience for customers across Sainsburyrsquos Argos and Sainsburyrsquos BankClodagh joined Sainsburyrsquos in 2010 from Bain amp Co management consultants where she had gained experience working on a broad range of projects across multiple sectors and countries Following two years as Head of Strategy at Sainsburyrsquosshe moved into Food Commercial as Category Manager for Meal Solutions and then became Head of Online Trading spanning Food General Merchandise and Clothing before being promoted to Director of Online in 2016 In this role Clodagh was instrumental in driving innovation within Groceries Online and launching new initiatives including SmartShop and Chop Chop

Date of appointment June 2018

14

APPENDIX Interim Results 201920 - November 2019

Supplementary financial details

3 Financial calendarQ3 trading statement(15 weeks to 4 January 2020)

Preliminary results(52 weeks to 7 March 2020)

8 January 2020

30 April 2020

1 Weighted average number of shares

The interim dividend datesOrdinary shares

Ex-dividend 14 November 2019Record 15 November 2019Payment 20 December 2019

H1 201920 22074m (24613m diluted)

H1 201819 21959m (24646m diluted) InterimFinalTotal

2 Dividend

201920

33p 31p79p

110p

201819

15

APPENDIX Interim Results 201920 - November 2019

Contacts

24

James CollinsHead of Investor RelationsTel + 44 (0) 20 7695 7112JamesCollinssainsburyscouk

Susie LynskeyInvestor Relations ManagerTel + 44 (0) 20 7695 0889SusieLynskeysainsburyscouk

Glyn DaviesInvestor Relations AssistantTel + 44 (0) 20 7695 0259GlynDaviessainsburyscouk

wwwj-sainsburycoukJ Sainsbury plc 33 Holborn London EC1N 2HT

Irene GalvanInvestor Relations AnalystTel + 44 (0) 20 7695 2762IreneGalvansainsburyscouk

  • Slide Number 1
  • Slide Number 2
  • Financial overview
  • Group performance overview
  • Retail sales
  • Sales performance versus market
  • Financial services
  • Financial services
  • Items excluded from underlying results
  • Retail capital expenditure
  • Pensions
  • Retail free cash flow
  • Balance sheet targets
  • Summary and Outlook
  • Slide Number 15
  • Key industry challenges
  • We will help our customers live well for less
  • Our strategy
  • Slide Number 19
  • Value brand investment
  • Lower prices on key volume lines
  • We continue to be less dependent on promotions
  • Improved grocery value
  • Slide Number 24
  • Category tier performance
  • Premium private label
  • Distinctive brands
  • Beauty Rollout
  • Our values make us different
  • Argos category and range focus
  • Clothing
  • Slide Number 32
  • Channels Supermarkets
  • Store investments driving customer satisfaction
  • Channels Convenience
  • Channels Groceries Online
  • Channels Argos
  • Slide Number 38
  • Product Quality Framework helps us fund investment
  • PQF cereals case study
  • BAU savings to offset cost inflation
  • Strategic cost transformation 5 year plan
  • Slide Number 43
  • Financial Services Priorities
  • Financial Services reshaping the portfolio
  • Financial Services key targets
  • Nectar
  • Slide Number 48
  • Digital
  • We will help our customers live well for less
  • Slide Number 51
  • Slide Number 52
  • Guidance for 201920
  • Retail sales
  • Sainsburyrsquos sales area and store numbers
  • Sainsburyrsquos store estate
  • Sainsburyrsquos investment programme
  • Retail margin
  • Group retail
  • Plc Board
  • Plc Board
  • Plc Board
  • Plc Board
  • Operating Board
  • Operating Board
  • Operating Board
  • Supplementary financial details
  • Contacts
Column1 201819
Grocery 19
GM 7
Clothing 1
To resize chart data range drag lower right corner of range
Grocery
GM
Clothing
Page 55: Interim Results 17/18 - Sainsbury's/media/Files/S... · 3 Interim Results 2019/20 - November 2019. Financial overview • First period reporting on an inc. IFRS 16 basis - Material

Chart1

201819
194
66
1

Sheet1

APPENDIX Interim Results 201920 - November 2019

Sainsburyrsquos sales area and store numbersAs at 21 September 2019

Opening figures 201920New storesClosuresReplacement storesExtensionsRefurbishments downsizesClosing figures H1 201920

Area(lsquo000 sq ft) Number

21210 -

(20)--

(17)21173

608 -(1)---

607

Supermarkets Convenience

Opening figures 201920New storesClosuresReplacement storesExtensionsRefurbishments downsizesClosing figures H1 201920

Area(lsquo000 sq ft) Number

1934 12

(19)2 --

1929

820 5

(2)1 --

824

Area(lsquo000 sq ft) Number

Total

Opening figures 201920New storesClosuresReplacement storesExtensionsRefurbishments downsizesClosing figures H1 201920

23144 12

(39)2 -

(17)23102

1428 5

(3)1 --

1431

3

APPENDIX Interim Results 201920 - November 2019

Sainsburyrsquos store estateAs at 21 September 2019

Sq ftsales area

82446

870

40001 to60000

20001 to40000

10000 to20000

Under10000 Total

Over60000

0122122

0197197

0175175

06767

824607

1431

Argos storesArgos in SainsburyrsquosArgos in HomebaseOtherArgos total store numbers

Habitat1

Collection points

594281

8-

883

16317

As at21 Sept 2019

Disposalsclosures

Newstores

As at9 March 2019

17--8

-1

(7)-

(2)-

(9)

-(36)

588288

6-

88216

282

ConvenienceSupermarketsTotal stores

Number of stores

Sq ftsales area

1929350

2279

40001 to60000

20001 to40000

10000 to20000

Under10000 Total

Over60000

-18441844

-58185818

-85018501

-46604660

19292117323102

ConvenienceSupermarketsTotal stores

Space by store size (lsquo000 sq ft)

Argos and Habitat store numbers

1 5 Habitat stores 11 Habitat stores in Sainsburys

4

APPENDIX Interim Results 201920 - November 2019

ClosureBitterne West

Sainsburyrsquos investment programme201920

Q1

Supermarkets ConvenienceNew storesMilton Keynes Brooklands District CentBromley High StLeeds Wike Ridge LaneSalford Harbour CityCanterbury High St

ReplacementMayfair Stratton St

ClosuresMayfairWarren St

Q1Q1Q1Q2Q2

Q2

Q1Q2

5

APPENDIX Interim Results 201920 - November 2019

Retail margin

Retail sales (inc VAT inc fuel)(exc VAT inc fuel)

Retail underlying EBITDAR1

Retail underlying EBITDAR margin 2

at constant fuel pricesRetail underlying operating profit3

Retail underlying operating margin 4

at constant fuel prices

1656714808

10677272

4373030

1661214856

11147575

4873333

030342

30 bps28 bps10333 bps32 bps

1 Retail underlying operating profit before net rental income of pound6 million and underlying depreciation and amortisation of pound636 million2 Retail underlying EBITDAR divided by underlying retail sales excluding VAT3 Retail underlying earnings before interest tax and Sainsburyrsquos underlying share of post-tax profit from joint ventures4 Retail underlying operating profit divided by underlying retail sales excluding VAT

poundm H1201920

H1201819

Change

6

APPENDIX Interim Results 201920 - November 2019

H1201920

H1201819

Group retail

Return on capital employed 1

Net debt to EBITDAR (times)23

Fixed charge cover (times)2

Underlying tax rate Core retail capex sales5

713126

26515

743326

25715

poundm

1 ROCE Return is defined as a 52 week rolling underlying profit before interest and tax Capital employed is defined as group net assets2 Net debt of pound6778 million includes lease obligations under IFRS 16 and perpetual securities treated as debt divided by Group underlying EBITDAR of pound2171 million calculated for a 52-week period to 21 September 20193 Group underlying EBITDAR divided by rent (both capital and interest) and net finance costs where interest on perpetual securities is treated as an underlying finance costs4 52 weeks to 22nd September 2018 is not available due to the implementation of IFRS 16 Comparatives therefore reflect the 52 weeks to 9th March 20195 Includes retail sales inc vat inc fuel

4

4

7

APPENDIX Interim Results 201920 - November 2019

Plc Board

Kevin OrsquoByrneChief Financial Officer

Mike Coupe Group Chief Executive

Dame Susan Rice Senior Independent Director

Matt BrittinNon-Executive Director

Jo HarlowNon-Executive Director

Brian CassinNon-Executive Director

David KeensNon-Executive Director

Jean Tomlin Non-Executive Director

Martin Scicluna Chairman

8

APPENDIX Interim Results 201920 - November 2019

Plc Board

Mike Coupe Group Chief Executive Officer

Skills and experienceAppointed Group Chief Executive Officer on 9 July 2014 Mike has been a member of the Operating Board since October 2004 Mike has vast retail industry experience in trading strategy marketing digital and online as well as multi-site store experience He joined Sainsburyrsquos from Big Food Group where he was a board director of Big Food Group PLC and Managing Director of Iceland Food Stores He previously worked for both Asda and Tesco PLC where he served in a variety of senior management roles

Date of appointment 1 August 2007Mike has served as an Executive Director since 1 August 2007 and as Chief Executive Officer since 9 July 2014

Committee membershipCorporate Responsibility and Sustainability Committee

Kevin OrsquoByrne Chief Financial Officer

Skills and experienceKevin brings to the Board a wealth of retail and finance experience Kevin was previously Chief Executive Officer of Poundland Group Limited until December 2016 and held executive roles at Kingfisher plc from 2008 to 2015 including Divisional Director UK China and Turkey Chief Executive Officer of BampQ UK amp Ireland and Group Finance Director He was previously Group Finance Director of Dixons Retail plc and European Finance Director of Quaker Oats He was a Non-Executive Director of Land Securities Group PLC from 2008 to September 2017 where he was Chairman of the Audit Committee and Senior Independent Director

Date of appointment 9 January 2017

Other current rolesNon-Executive Director of Greene King plc

Skills and experienceMartin brings a breadth of experience and leadership in both executive and non-executive roles His previous roles include positions as the Chairman of Great Portland Estates plc Senior Independent Director and Chair of the Audit Committee of Worldpay Inc and Non-Executive Director and Chair of the Audit Committee of Lloyds Banking Group plc He was a partner at Deloitte LLP for 26 years serving as Chairman from 1995 to 2007 where his clients included Dixons WH Smith Alliance Unichem and Cadburyrsquos

Other current rolesChairman of RSA Insurance Group plc

Martin Scicluna Chairman

Date of appointment 1 November 2018 Martin joined the Board as Chairman Designate and Non-Executive Director on 1 November 2018 He was appointed as Chairman of the Board on 10 March 2019

Committee membershipChair of the Nomination Committee

Dame Susan Rice Senior Independent Director

Skills and experienceSusan has extensive experience as a Non-Executive Director as well as in retail banking financial services leadership and sustainability Her career in retail bankingis particularly relevant to our ownership ofSainsburyrsquos Bank Previously Susan was a member of the First Ministerrsquos Council of Economic Advisors Managing Director of Lloyds Banking Group Scotland and was previously Chief Executive and then Chairman of Lloyds TSB Scotland plc She has also held a range of other non-executive directorships including at the Bank of England and SSE plc

Committee membershipChair of the Remuneration Committee and a member of the Nomination Committee

Date of appointment 1 June 2013

Other current rolesChair of Scottish Water and Business Stream Chair of the Scottish Fiscal Commission Non-Executive Director of the North American Income Trust C Hoare and Co and Senior Independent Director of the North American Income Trust

9

Other current rolesNon-Executive Director and Chairman of the Audit Committee of Centrica plc

APPENDIX Interim Results 201920 - November 2019

Plc Board

Jean Tomlin Non-Executive Director

Skills and experienceJean has extensive experience and breadth of skills in human resources and corporate responsibility Jean was formerly Director of HR Workforce and Accreditation for The London OrganisingCommittee of the Olympic and Paralympic Games where she set the strategic direction to ensure the mobilisation of the combined 200000-strong workforce including paid staff volunteers and contractors which represented the recruitment and mobilisation of the largest peacetime workforce and set the industry standard for volunteering with the highly acclaimed Games She was previously Group HR Director at Marks and Spencer Group Plc HR Director and founder member of Egg plc and Sales amp Operations Director of Prudential Direct

Date of appointment 1 January 2013

Committee membershipAudit Committee Corporate Responsibility and Sustainability Committee and Nomination Committee

David Keens Non-Executive Director

Skills and experienceDavid has extensive retail experience and knowledge of consumer facing businesses together with his core skills in finance David was formerly Group Finance Director of next plc from 1991 to 2015 and their Group Treasurer from 1986 to 1991 Previous management experience includes nine years in the UK and overseas operations of multinational food manufacturer Nabisco and prior to that seven years in the accountancy profession

Date of appointment 29 April 2015

Committee membershipChair of the Audit Committee and a member of the Nomination Committee

Other current rolesIndependent Board member of Capri Holdings Limited Non-Executive Director of Hakluyt and Chief Executive Officer of Chanzo Limited

Other current rolesNon-Executive Director Senior Independent Director and Chair of the Audit Committee of Auto Trader Group plc

Matt BrittinNon-Executive Director

Skills and experienceMatt has extensive experience of running a high profile fast moving innovative digital business Since 2015 he has been responsible for Googlersquos business and operations in Europe the Middle East and Africa and hersquos been in leadership roles at Google since 2007 Prior to that Matt spent much of his career in media and marketing with particular interests in strategy commercial development and sales performance This included commercial and digital leadership roles in UK media

Date of appointment 27 January 2011

Committee membershipNomination Committee and Remuneration Committee

Other current rolesGooglersquos President ndash Europe Middle East and Africa and Director of The Media Trust

Brian Cassin Non-Executive Director

Skills and experienceBrian brings present day experience of running a FTSE40 group and of big data and analytics ndash topics of key importance to Sainsburyrsquos Brian joined Experian plc as Chief Financial Officer in April 2012 a post he held until his appointment as Chief Executive Officer in July 2014 Prior to this Brian spent his career in investment banking at Greenhill amp Co where he was Managing Director and Partner Brian has also held various roles at Baring Brothers International and at the London Stock Exchange

Date of appointment 1 April 2016

Committee membershipAudit Committee and Nomination Committee

Other current rolesChief Executive Officer of Experian plc

10

APPENDIX Interim Results 201920 - November 2019

Plc Board

Jo Harlow Non-Executive Director

Skills and experienceJo brings a wealth of experience in consumer-facing businesses and in the telecoms and technology industry bothin the UK and internationally Jo spent 12 years in a variety of senior management roles with Nokia and Microsoft Prior to this she spent eight years at PampG and 11 years at Reebok in senior sales and marketing positions in both Europe and the US

Date of appointment 11 September 2017

Committee membershipChair of the Corporate Responsibility and Sustainability Committee and member of the Nomination Committee and Remuneration Committee

Life PresidentLord Sainsbury of Preston Candover KG

Other current rolesNon-Executive Director of InterContinental Hotels plc Non-Executive Director of Halmaplc and Member of the Supervisory Board of Ceconomy AG

11

APPENDIX Interim Results 201920 - November 2019

Operating Board

Mike Coupe Group Chief Executive

Tim FallowfieldCompany Secretary amp Corporate Services Director

Kevin OrsquoByrne Chief Financial Officer

Jim BrownChief Executive Officer of Sainsburyrsquos Bank

Paul Mills-HicksFood Commercial Director

Angie RisleyGroup HR Director

Phil JordanGroup Chief InformationOfficer

Simon RobertsRetail and Operations Director

Clo MoriartyGroup Chief Digital Officer

12

APPENDIX Interim Results 201920 - November 2019

Operating Board

Mike Coupe Group Chief ExecutiveSee Appendix page 9

Kevin OrsquoByrneChief Financial OfficerSee Appendix page 9

Tim FallowfieldCompany Secretary amp Corporate Services Director

Date of appointment September 2004

Skills and experienceTim joined Sainsburyrsquos in 2001 as Company Secretary and joined the Operating Board in September 2004 In addition to his role as Company Secretary Tim is responsible for the Corporate Services Division comprising Legal Services Data Governance Safety Shareholder Services Insurance and Central Security He chairs the Group Safety Committee and the Data Governance Committee Tim joined Sainsburyrsquos from Exelplc the global logistics company now part of DHL where he was Company Secretary and General Counsel He began his career at the international law firm Clifford Chance and is a qualified solicitor Tim is Chairman of the Disability Confident Business Leaders Group which works with Government in shaping the disability employment agenda and in raising awareness of the benefits of employing disabled people

Jim BrownCEO of Sainsburyrsquos Bank

Skills and experienceJim joined Sainsburyrsquos Bank as CEO in June 2019 and is also a member of the Sainsburyrsquos Group Operating Board He has held a number of senior international Financial Services roles - most recently for RBS in the UK as CEO of Williams and Glyn and prior to that CEO of Ulster Bank in Northern Ireland and the Republic of Ireland Before moving to Ireland he was based in Hong Kong and was CEO Retail and Commercial Banking Asia and the Middle East for RBS and ABN AMRO He has also been a member of the RBS Group Management Committee ABN AMRO Executive Group ABN AMRO Global Consumer Leadership Team and the RBSBank of China Joint Steering Committee Earlier in his career he held a number of senior executive roles for Citibank in Asia and Australia and New Zealand Jim has also held various Board positions including at Ulster Bank Saudi Hollandi Bank The Royal Bank of Scotland (China) Co Ltd and RBS (Pakistan) Ltd He is also a past President of the Institute of Banking in Ireland He is currently a Certified Bank Director

Date of appointment August 2019

Paul Mills-HicksFood Commercial Director

Skills and experiencePaul joined the Operating Board in May 2014 as Food Commercial Director having spent over ten years at Sainsburyrsquos He was closely involved in the formation and execution of the lsquoMaking Sainsburyrsquos Great Againrsquo strategy Following this he held a variety of roles in commercial strategy and finance most recently as Business Unit Director for Grocery Prior to Sainsburyrsquos Paul was European Controller at Marks and Spencer Group PLC and a Director at UBS Warburg

Date of appointment May 2014

13

APPENDIX Interim Results 201920 - November 2019

Operating Board

Angie RisleyGroup HR Director

Skills and experienceAngie was appointed Group HR Director and a member of the Operating Board in January 2013 with responsibility for human resources Angie is also a Director of Sainsburyrsquos Bank plc Angie was most recently Non-Executive Director and Chairman of the Remuneration Committee of Serco plc and prior to this was Group HR Director of Lloyds Banking Group and an Executive Director of Whitbread PLC with responsibility for HR and Corporate Social Responsibility Angie is currently Non-Executive Director and Chair of the Remuneration Committee at Smith amp Nephew plc

Date of appointment January 2013

Phil JordanGroup Chief Information Officer

Skills and experiencePhil joined the Board in January 2018 and has brought a fresh globalperspective on technology to the Operating Board in addition to a wealth of experience in digital data and business transformation Prior to joining Sainsburyrsquos Phil had a long and successful track record in telecommunications Most recently he was Global Chief Information Officer at Telefonica overseeing Digital Transformation and Information Technology and prior to that was Chief Information Officer for Vodafone UKIreland Phil has worked as a Non-Executive Advisor on Technology in the Investment amp Retail Banking sector and is currently a Non-Executive Director of TalkTalk Telecom Group PLC and chairs its Cyber-Security Committee

Date of appointment January 2018

Simon RobertsRetail and Operations Director

Skills and experienceSimon joined Sainsburyrsquos and the Operating Board in July 2017 as Central Retail amp Operations Director responsible for Stores Central operation and Logistics In his previous role he was Executive Vice President of Walgreens Boots Alliance and President of Boots with responsibility for commercial and retail operations across the UK and Ireland Prior to Boots Simon was at Marks and Spencer Group PLC where he held operational and customer leadership roles across stores divisions and central operations Simon is also the Non-Executive Chairman at the Institute ofCustomer Service

Date of appointment July 2017

Clodagh MoriartyGroup Chief Digital Officer

Skills and experienceClodagh was appointed Group Chief Digital Officer in June 2018 Clodagh leads the delivery of a consistent and first-rate digital experience for customers across Sainsburyrsquos Argos and Sainsburyrsquos BankClodagh joined Sainsburyrsquos in 2010 from Bain amp Co management consultants where she had gained experience working on a broad range of projects across multiple sectors and countries Following two years as Head of Strategy at Sainsburyrsquosshe moved into Food Commercial as Category Manager for Meal Solutions and then became Head of Online Trading spanning Food General Merchandise and Clothing before being promoted to Director of Online in 2016 In this role Clodagh was instrumental in driving innovation within Groceries Online and launching new initiatives including SmartShop and Chop Chop

Date of appointment June 2018

14

APPENDIX Interim Results 201920 - November 2019

Supplementary financial details

3 Financial calendarQ3 trading statement(15 weeks to 4 January 2020)

Preliminary results(52 weeks to 7 March 2020)

8 January 2020

30 April 2020

1 Weighted average number of shares

The interim dividend datesOrdinary shares

Ex-dividend 14 November 2019Record 15 November 2019Payment 20 December 2019

H1 201920 22074m (24613m diluted)

H1 201819 21959m (24646m diluted) InterimFinalTotal

2 Dividend

201920

33p 31p79p

110p

201819

15

APPENDIX Interim Results 201920 - November 2019

Contacts

24

James CollinsHead of Investor RelationsTel + 44 (0) 20 7695 7112JamesCollinssainsburyscouk

Susie LynskeyInvestor Relations ManagerTel + 44 (0) 20 7695 0889SusieLynskeysainsburyscouk

Glyn DaviesInvestor Relations AssistantTel + 44 (0) 20 7695 0259GlynDaviessainsburyscouk

wwwj-sainsburycoukJ Sainsbury plc 33 Holborn London EC1N 2HT

Irene GalvanInvestor Relations AnalystTel + 44 (0) 20 7695 2762IreneGalvansainsburyscouk

  • Slide Number 1
  • Slide Number 2
  • Financial overview
  • Group performance overview
  • Retail sales
  • Sales performance versus market
  • Financial services
  • Financial services
  • Items excluded from underlying results
  • Retail capital expenditure
  • Pensions
  • Retail free cash flow
  • Balance sheet targets
  • Summary and Outlook
  • Slide Number 15
  • Key industry challenges
  • We will help our customers live well for less
  • Our strategy
  • Slide Number 19
  • Value brand investment
  • Lower prices on key volume lines
  • We continue to be less dependent on promotions
  • Improved grocery value
  • Slide Number 24
  • Category tier performance
  • Premium private label
  • Distinctive brands
  • Beauty Rollout
  • Our values make us different
  • Argos category and range focus
  • Clothing
  • Slide Number 32
  • Channels Supermarkets
  • Store investments driving customer satisfaction
  • Channels Convenience
  • Channels Groceries Online
  • Channels Argos
  • Slide Number 38
  • Product Quality Framework helps us fund investment
  • PQF cereals case study
  • BAU savings to offset cost inflation
  • Strategic cost transformation 5 year plan
  • Slide Number 43
  • Financial Services Priorities
  • Financial Services reshaping the portfolio
  • Financial Services key targets
  • Nectar
  • Slide Number 48
  • Digital
  • We will help our customers live well for less
  • Slide Number 51
  • Slide Number 52
  • Guidance for 201920
  • Retail sales
  • Sainsburyrsquos sales area and store numbers
  • Sainsburyrsquos store estate
  • Sainsburyrsquos investment programme
  • Retail margin
  • Group retail
  • Plc Board
  • Plc Board
  • Plc Board
  • Plc Board
  • Operating Board
  • Operating Board
  • Operating Board
  • Supplementary financial details
  • Contacts
Column1 201819
Grocery 19
GM 7
Clothing 1
To resize chart data range drag lower right corner of range
Grocery
GM
Clothing
Page 56: Interim Results 17/18 - Sainsbury's/media/Files/S... · 3 Interim Results 2019/20 - November 2019. Financial overview • First period reporting on an inc. IFRS 16 basis - Material

Sheet1

APPENDIX Interim Results 201920 - November 2019

Sainsburyrsquos sales area and store numbersAs at 21 September 2019

Opening figures 201920New storesClosuresReplacement storesExtensionsRefurbishments downsizesClosing figures H1 201920

Area(lsquo000 sq ft) Number

21210 -

(20)--

(17)21173

608 -(1)---

607

Supermarkets Convenience

Opening figures 201920New storesClosuresReplacement storesExtensionsRefurbishments downsizesClosing figures H1 201920

Area(lsquo000 sq ft) Number

1934 12

(19)2 --

1929

820 5

(2)1 --

824

Area(lsquo000 sq ft) Number

Total

Opening figures 201920New storesClosuresReplacement storesExtensionsRefurbishments downsizesClosing figures H1 201920

23144 12

(39)2 -

(17)23102

1428 5

(3)1 --

1431

3

APPENDIX Interim Results 201920 - November 2019

Sainsburyrsquos store estateAs at 21 September 2019

Sq ftsales area

82446

870

40001 to60000

20001 to40000

10000 to20000

Under10000 Total

Over60000

0122122

0197197

0175175

06767

824607

1431

Argos storesArgos in SainsburyrsquosArgos in HomebaseOtherArgos total store numbers

Habitat1

Collection points

594281

8-

883

16317

As at21 Sept 2019

Disposalsclosures

Newstores

As at9 March 2019

17--8

-1

(7)-

(2)-

(9)

-(36)

588288

6-

88216

282

ConvenienceSupermarketsTotal stores

Number of stores

Sq ftsales area

1929350

2279

40001 to60000

20001 to40000

10000 to20000

Under10000 Total

Over60000

-18441844

-58185818

-85018501

-46604660

19292117323102

ConvenienceSupermarketsTotal stores

Space by store size (lsquo000 sq ft)

Argos and Habitat store numbers

1 5 Habitat stores 11 Habitat stores in Sainsburys

4

APPENDIX Interim Results 201920 - November 2019

ClosureBitterne West

Sainsburyrsquos investment programme201920

Q1

Supermarkets ConvenienceNew storesMilton Keynes Brooklands District CentBromley High StLeeds Wike Ridge LaneSalford Harbour CityCanterbury High St

ReplacementMayfair Stratton St

ClosuresMayfairWarren St

Q1Q1Q1Q2Q2

Q2

Q1Q2

5

APPENDIX Interim Results 201920 - November 2019

Retail margin

Retail sales (inc VAT inc fuel)(exc VAT inc fuel)

Retail underlying EBITDAR1

Retail underlying EBITDAR margin 2

at constant fuel pricesRetail underlying operating profit3

Retail underlying operating margin 4

at constant fuel prices

1656714808

10677272

4373030

1661214856

11147575

4873333

030342

30 bps28 bps10333 bps32 bps

1 Retail underlying operating profit before net rental income of pound6 million and underlying depreciation and amortisation of pound636 million2 Retail underlying EBITDAR divided by underlying retail sales excluding VAT3 Retail underlying earnings before interest tax and Sainsburyrsquos underlying share of post-tax profit from joint ventures4 Retail underlying operating profit divided by underlying retail sales excluding VAT

poundm H1201920

H1201819

Change

6

APPENDIX Interim Results 201920 - November 2019

H1201920

H1201819

Group retail

Return on capital employed 1

Net debt to EBITDAR (times)23

Fixed charge cover (times)2

Underlying tax rate Core retail capex sales5

713126

26515

743326

25715

poundm

1 ROCE Return is defined as a 52 week rolling underlying profit before interest and tax Capital employed is defined as group net assets2 Net debt of pound6778 million includes lease obligations under IFRS 16 and perpetual securities treated as debt divided by Group underlying EBITDAR of pound2171 million calculated for a 52-week period to 21 September 20193 Group underlying EBITDAR divided by rent (both capital and interest) and net finance costs where interest on perpetual securities is treated as an underlying finance costs4 52 weeks to 22nd September 2018 is not available due to the implementation of IFRS 16 Comparatives therefore reflect the 52 weeks to 9th March 20195 Includes retail sales inc vat inc fuel

4

4

7

APPENDIX Interim Results 201920 - November 2019

Plc Board

Kevin OrsquoByrneChief Financial Officer

Mike Coupe Group Chief Executive

Dame Susan Rice Senior Independent Director

Matt BrittinNon-Executive Director

Jo HarlowNon-Executive Director

Brian CassinNon-Executive Director

David KeensNon-Executive Director

Jean Tomlin Non-Executive Director

Martin Scicluna Chairman

8

APPENDIX Interim Results 201920 - November 2019

Plc Board

Mike Coupe Group Chief Executive Officer

Skills and experienceAppointed Group Chief Executive Officer on 9 July 2014 Mike has been a member of the Operating Board since October 2004 Mike has vast retail industry experience in trading strategy marketing digital and online as well as multi-site store experience He joined Sainsburyrsquos from Big Food Group where he was a board director of Big Food Group PLC and Managing Director of Iceland Food Stores He previously worked for both Asda and Tesco PLC where he served in a variety of senior management roles

Date of appointment 1 August 2007Mike has served as an Executive Director since 1 August 2007 and as Chief Executive Officer since 9 July 2014

Committee membershipCorporate Responsibility and Sustainability Committee

Kevin OrsquoByrne Chief Financial Officer

Skills and experienceKevin brings to the Board a wealth of retail and finance experience Kevin was previously Chief Executive Officer of Poundland Group Limited until December 2016 and held executive roles at Kingfisher plc from 2008 to 2015 including Divisional Director UK China and Turkey Chief Executive Officer of BampQ UK amp Ireland and Group Finance Director He was previously Group Finance Director of Dixons Retail plc and European Finance Director of Quaker Oats He was a Non-Executive Director of Land Securities Group PLC from 2008 to September 2017 where he was Chairman of the Audit Committee and Senior Independent Director

Date of appointment 9 January 2017

Other current rolesNon-Executive Director of Greene King plc

Skills and experienceMartin brings a breadth of experience and leadership in both executive and non-executive roles His previous roles include positions as the Chairman of Great Portland Estates plc Senior Independent Director and Chair of the Audit Committee of Worldpay Inc and Non-Executive Director and Chair of the Audit Committee of Lloyds Banking Group plc He was a partner at Deloitte LLP for 26 years serving as Chairman from 1995 to 2007 where his clients included Dixons WH Smith Alliance Unichem and Cadburyrsquos

Other current rolesChairman of RSA Insurance Group plc

Martin Scicluna Chairman

Date of appointment 1 November 2018 Martin joined the Board as Chairman Designate and Non-Executive Director on 1 November 2018 He was appointed as Chairman of the Board on 10 March 2019

Committee membershipChair of the Nomination Committee

Dame Susan Rice Senior Independent Director

Skills and experienceSusan has extensive experience as a Non-Executive Director as well as in retail banking financial services leadership and sustainability Her career in retail bankingis particularly relevant to our ownership ofSainsburyrsquos Bank Previously Susan was a member of the First Ministerrsquos Council of Economic Advisors Managing Director of Lloyds Banking Group Scotland and was previously Chief Executive and then Chairman of Lloyds TSB Scotland plc She has also held a range of other non-executive directorships including at the Bank of England and SSE plc

Committee membershipChair of the Remuneration Committee and a member of the Nomination Committee

Date of appointment 1 June 2013

Other current rolesChair of Scottish Water and Business Stream Chair of the Scottish Fiscal Commission Non-Executive Director of the North American Income Trust C Hoare and Co and Senior Independent Director of the North American Income Trust

9

Other current rolesNon-Executive Director and Chairman of the Audit Committee of Centrica plc

APPENDIX Interim Results 201920 - November 2019

Plc Board

Jean Tomlin Non-Executive Director

Skills and experienceJean has extensive experience and breadth of skills in human resources and corporate responsibility Jean was formerly Director of HR Workforce and Accreditation for The London OrganisingCommittee of the Olympic and Paralympic Games where she set the strategic direction to ensure the mobilisation of the combined 200000-strong workforce including paid staff volunteers and contractors which represented the recruitment and mobilisation of the largest peacetime workforce and set the industry standard for volunteering with the highly acclaimed Games She was previously Group HR Director at Marks and Spencer Group Plc HR Director and founder member of Egg plc and Sales amp Operations Director of Prudential Direct

Date of appointment 1 January 2013

Committee membershipAudit Committee Corporate Responsibility and Sustainability Committee and Nomination Committee

David Keens Non-Executive Director

Skills and experienceDavid has extensive retail experience and knowledge of consumer facing businesses together with his core skills in finance David was formerly Group Finance Director of next plc from 1991 to 2015 and their Group Treasurer from 1986 to 1991 Previous management experience includes nine years in the UK and overseas operations of multinational food manufacturer Nabisco and prior to that seven years in the accountancy profession

Date of appointment 29 April 2015

Committee membershipChair of the Audit Committee and a member of the Nomination Committee

Other current rolesIndependent Board member of Capri Holdings Limited Non-Executive Director of Hakluyt and Chief Executive Officer of Chanzo Limited

Other current rolesNon-Executive Director Senior Independent Director and Chair of the Audit Committee of Auto Trader Group plc

Matt BrittinNon-Executive Director

Skills and experienceMatt has extensive experience of running a high profile fast moving innovative digital business Since 2015 he has been responsible for Googlersquos business and operations in Europe the Middle East and Africa and hersquos been in leadership roles at Google since 2007 Prior to that Matt spent much of his career in media and marketing with particular interests in strategy commercial development and sales performance This included commercial and digital leadership roles in UK media

Date of appointment 27 January 2011

Committee membershipNomination Committee and Remuneration Committee

Other current rolesGooglersquos President ndash Europe Middle East and Africa and Director of The Media Trust

Brian Cassin Non-Executive Director

Skills and experienceBrian brings present day experience of running a FTSE40 group and of big data and analytics ndash topics of key importance to Sainsburyrsquos Brian joined Experian plc as Chief Financial Officer in April 2012 a post he held until his appointment as Chief Executive Officer in July 2014 Prior to this Brian spent his career in investment banking at Greenhill amp Co where he was Managing Director and Partner Brian has also held various roles at Baring Brothers International and at the London Stock Exchange

Date of appointment 1 April 2016

Committee membershipAudit Committee and Nomination Committee

Other current rolesChief Executive Officer of Experian plc

10

APPENDIX Interim Results 201920 - November 2019

Plc Board

Jo Harlow Non-Executive Director

Skills and experienceJo brings a wealth of experience in consumer-facing businesses and in the telecoms and technology industry bothin the UK and internationally Jo spent 12 years in a variety of senior management roles with Nokia and Microsoft Prior to this she spent eight years at PampG and 11 years at Reebok in senior sales and marketing positions in both Europe and the US

Date of appointment 11 September 2017

Committee membershipChair of the Corporate Responsibility and Sustainability Committee and member of the Nomination Committee and Remuneration Committee

Life PresidentLord Sainsbury of Preston Candover KG

Other current rolesNon-Executive Director of InterContinental Hotels plc Non-Executive Director of Halmaplc and Member of the Supervisory Board of Ceconomy AG

11

APPENDIX Interim Results 201920 - November 2019

Operating Board

Mike Coupe Group Chief Executive

Tim FallowfieldCompany Secretary amp Corporate Services Director

Kevin OrsquoByrne Chief Financial Officer

Jim BrownChief Executive Officer of Sainsburyrsquos Bank

Paul Mills-HicksFood Commercial Director

Angie RisleyGroup HR Director

Phil JordanGroup Chief InformationOfficer

Simon RobertsRetail and Operations Director

Clo MoriartyGroup Chief Digital Officer

12

APPENDIX Interim Results 201920 - November 2019

Operating Board

Mike Coupe Group Chief ExecutiveSee Appendix page 9

Kevin OrsquoByrneChief Financial OfficerSee Appendix page 9

Tim FallowfieldCompany Secretary amp Corporate Services Director

Date of appointment September 2004

Skills and experienceTim joined Sainsburyrsquos in 2001 as Company Secretary and joined the Operating Board in September 2004 In addition to his role as Company Secretary Tim is responsible for the Corporate Services Division comprising Legal Services Data Governance Safety Shareholder Services Insurance and Central Security He chairs the Group Safety Committee and the Data Governance Committee Tim joined Sainsburyrsquos from Exelplc the global logistics company now part of DHL where he was Company Secretary and General Counsel He began his career at the international law firm Clifford Chance and is a qualified solicitor Tim is Chairman of the Disability Confident Business Leaders Group which works with Government in shaping the disability employment agenda and in raising awareness of the benefits of employing disabled people

Jim BrownCEO of Sainsburyrsquos Bank

Skills and experienceJim joined Sainsburyrsquos Bank as CEO in June 2019 and is also a member of the Sainsburyrsquos Group Operating Board He has held a number of senior international Financial Services roles - most recently for RBS in the UK as CEO of Williams and Glyn and prior to that CEO of Ulster Bank in Northern Ireland and the Republic of Ireland Before moving to Ireland he was based in Hong Kong and was CEO Retail and Commercial Banking Asia and the Middle East for RBS and ABN AMRO He has also been a member of the RBS Group Management Committee ABN AMRO Executive Group ABN AMRO Global Consumer Leadership Team and the RBSBank of China Joint Steering Committee Earlier in his career he held a number of senior executive roles for Citibank in Asia and Australia and New Zealand Jim has also held various Board positions including at Ulster Bank Saudi Hollandi Bank The Royal Bank of Scotland (China) Co Ltd and RBS (Pakistan) Ltd He is also a past President of the Institute of Banking in Ireland He is currently a Certified Bank Director

Date of appointment August 2019

Paul Mills-HicksFood Commercial Director

Skills and experiencePaul joined the Operating Board in May 2014 as Food Commercial Director having spent over ten years at Sainsburyrsquos He was closely involved in the formation and execution of the lsquoMaking Sainsburyrsquos Great Againrsquo strategy Following this he held a variety of roles in commercial strategy and finance most recently as Business Unit Director for Grocery Prior to Sainsburyrsquos Paul was European Controller at Marks and Spencer Group PLC and a Director at UBS Warburg

Date of appointment May 2014

13

APPENDIX Interim Results 201920 - November 2019

Operating Board

Angie RisleyGroup HR Director

Skills and experienceAngie was appointed Group HR Director and a member of the Operating Board in January 2013 with responsibility for human resources Angie is also a Director of Sainsburyrsquos Bank plc Angie was most recently Non-Executive Director and Chairman of the Remuneration Committee of Serco plc and prior to this was Group HR Director of Lloyds Banking Group and an Executive Director of Whitbread PLC with responsibility for HR and Corporate Social Responsibility Angie is currently Non-Executive Director and Chair of the Remuneration Committee at Smith amp Nephew plc

Date of appointment January 2013

Phil JordanGroup Chief Information Officer

Skills and experiencePhil joined the Board in January 2018 and has brought a fresh globalperspective on technology to the Operating Board in addition to a wealth of experience in digital data and business transformation Prior to joining Sainsburyrsquos Phil had a long and successful track record in telecommunications Most recently he was Global Chief Information Officer at Telefonica overseeing Digital Transformation and Information Technology and prior to that was Chief Information Officer for Vodafone UKIreland Phil has worked as a Non-Executive Advisor on Technology in the Investment amp Retail Banking sector and is currently a Non-Executive Director of TalkTalk Telecom Group PLC and chairs its Cyber-Security Committee

Date of appointment January 2018

Simon RobertsRetail and Operations Director

Skills and experienceSimon joined Sainsburyrsquos and the Operating Board in July 2017 as Central Retail amp Operations Director responsible for Stores Central operation and Logistics In his previous role he was Executive Vice President of Walgreens Boots Alliance and President of Boots with responsibility for commercial and retail operations across the UK and Ireland Prior to Boots Simon was at Marks and Spencer Group PLC where he held operational and customer leadership roles across stores divisions and central operations Simon is also the Non-Executive Chairman at the Institute ofCustomer Service

Date of appointment July 2017

Clodagh MoriartyGroup Chief Digital Officer

Skills and experienceClodagh was appointed Group Chief Digital Officer in June 2018 Clodagh leads the delivery of a consistent and first-rate digital experience for customers across Sainsburyrsquos Argos and Sainsburyrsquos BankClodagh joined Sainsburyrsquos in 2010 from Bain amp Co management consultants where she had gained experience working on a broad range of projects across multiple sectors and countries Following two years as Head of Strategy at Sainsburyrsquosshe moved into Food Commercial as Category Manager for Meal Solutions and then became Head of Online Trading spanning Food General Merchandise and Clothing before being promoted to Director of Online in 2016 In this role Clodagh was instrumental in driving innovation within Groceries Online and launching new initiatives including SmartShop and Chop Chop

Date of appointment June 2018

14

APPENDIX Interim Results 201920 - November 2019

Supplementary financial details

3 Financial calendarQ3 trading statement(15 weeks to 4 January 2020)

Preliminary results(52 weeks to 7 March 2020)

8 January 2020

30 April 2020

1 Weighted average number of shares

The interim dividend datesOrdinary shares

Ex-dividend 14 November 2019Record 15 November 2019Payment 20 December 2019

H1 201920 22074m (24613m diluted)

H1 201819 21959m (24646m diluted) InterimFinalTotal

2 Dividend

201920

33p 31p79p

110p

201819

15

APPENDIX Interim Results 201920 - November 2019

Contacts

24

James CollinsHead of Investor RelationsTel + 44 (0) 20 7695 7112JamesCollinssainsburyscouk

Susie LynskeyInvestor Relations ManagerTel + 44 (0) 20 7695 0889SusieLynskeysainsburyscouk

Glyn DaviesInvestor Relations AssistantTel + 44 (0) 20 7695 0259GlynDaviessainsburyscouk

wwwj-sainsburycoukJ Sainsbury plc 33 Holborn London EC1N 2HT

Irene GalvanInvestor Relations AnalystTel + 44 (0) 20 7695 2762IreneGalvansainsburyscouk

  • Slide Number 1
  • Slide Number 2
  • Financial overview
  • Group performance overview
  • Retail sales
  • Sales performance versus market
  • Financial services
  • Financial services
  • Items excluded from underlying results
  • Retail capital expenditure
  • Pensions
  • Retail free cash flow
  • Balance sheet targets
  • Summary and Outlook
  • Slide Number 15
  • Key industry challenges
  • We will help our customers live well for less
  • Our strategy
  • Slide Number 19
  • Value brand investment
  • Lower prices on key volume lines
  • We continue to be less dependent on promotions
  • Improved grocery value
  • Slide Number 24
  • Category tier performance
  • Premium private label
  • Distinctive brands
  • Beauty Rollout
  • Our values make us different
  • Argos category and range focus
  • Clothing
  • Slide Number 32
  • Channels Supermarkets
  • Store investments driving customer satisfaction
  • Channels Convenience
  • Channels Groceries Online
  • Channels Argos
  • Slide Number 38
  • Product Quality Framework helps us fund investment
  • PQF cereals case study
  • BAU savings to offset cost inflation
  • Strategic cost transformation 5 year plan
  • Slide Number 43
  • Financial Services Priorities
  • Financial Services reshaping the portfolio
  • Financial Services key targets
  • Nectar
  • Slide Number 48
  • Digital
  • We will help our customers live well for less
  • Slide Number 51
  • Slide Number 52
  • Guidance for 201920
  • Retail sales
  • Sainsburyrsquos sales area and store numbers
  • Sainsburyrsquos store estate
  • Sainsburyrsquos investment programme
  • Retail margin
  • Group retail
  • Plc Board
  • Plc Board
  • Plc Board
  • Plc Board
  • Operating Board
  • Operating Board
  • Operating Board
  • Supplementary financial details
  • Contacts
Column1 201819
Grocery 19
GM 7
Clothing 1
To resize chart data range drag lower right corner of range
Page 57: Interim Results 17/18 - Sainsbury's/media/Files/S... · 3 Interim Results 2019/20 - November 2019. Financial overview • First period reporting on an inc. IFRS 16 basis - Material

APPENDIX Interim Results 201920 - November 2019

Sainsburyrsquos sales area and store numbersAs at 21 September 2019

Opening figures 201920New storesClosuresReplacement storesExtensionsRefurbishments downsizesClosing figures H1 201920

Area(lsquo000 sq ft) Number

21210 -

(20)--

(17)21173

608 -(1)---

607

Supermarkets Convenience

Opening figures 201920New storesClosuresReplacement storesExtensionsRefurbishments downsizesClosing figures H1 201920

Area(lsquo000 sq ft) Number

1934 12

(19)2 --

1929

820 5

(2)1 --

824

Area(lsquo000 sq ft) Number

Total

Opening figures 201920New storesClosuresReplacement storesExtensionsRefurbishments downsizesClosing figures H1 201920

23144 12

(39)2 -

(17)23102

1428 5

(3)1 --

1431

3

APPENDIX Interim Results 201920 - November 2019

Sainsburyrsquos store estateAs at 21 September 2019

Sq ftsales area

82446

870

40001 to60000

20001 to40000

10000 to20000

Under10000 Total

Over60000

0122122

0197197

0175175

06767

824607

1431

Argos storesArgos in SainsburyrsquosArgos in HomebaseOtherArgos total store numbers

Habitat1

Collection points

594281

8-

883

16317

As at21 Sept 2019

Disposalsclosures

Newstores

As at9 March 2019

17--8

-1

(7)-

(2)-

(9)

-(36)

588288

6-

88216

282

ConvenienceSupermarketsTotal stores

Number of stores

Sq ftsales area

1929350

2279

40001 to60000

20001 to40000

10000 to20000

Under10000 Total

Over60000

-18441844

-58185818

-85018501

-46604660

19292117323102

ConvenienceSupermarketsTotal stores

Space by store size (lsquo000 sq ft)

Argos and Habitat store numbers

1 5 Habitat stores 11 Habitat stores in Sainsburys

4

APPENDIX Interim Results 201920 - November 2019

ClosureBitterne West

Sainsburyrsquos investment programme201920

Q1

Supermarkets ConvenienceNew storesMilton Keynes Brooklands District CentBromley High StLeeds Wike Ridge LaneSalford Harbour CityCanterbury High St

ReplacementMayfair Stratton St

ClosuresMayfairWarren St

Q1Q1Q1Q2Q2

Q2

Q1Q2

5

APPENDIX Interim Results 201920 - November 2019

Retail margin

Retail sales (inc VAT inc fuel)(exc VAT inc fuel)

Retail underlying EBITDAR1

Retail underlying EBITDAR margin 2

at constant fuel pricesRetail underlying operating profit3

Retail underlying operating margin 4

at constant fuel prices

1656714808

10677272

4373030

1661214856

11147575

4873333

030342

30 bps28 bps10333 bps32 bps

1 Retail underlying operating profit before net rental income of pound6 million and underlying depreciation and amortisation of pound636 million2 Retail underlying EBITDAR divided by underlying retail sales excluding VAT3 Retail underlying earnings before interest tax and Sainsburyrsquos underlying share of post-tax profit from joint ventures4 Retail underlying operating profit divided by underlying retail sales excluding VAT

poundm H1201920

H1201819

Change

6

APPENDIX Interim Results 201920 - November 2019

H1201920

H1201819

Group retail

Return on capital employed 1

Net debt to EBITDAR (times)23

Fixed charge cover (times)2

Underlying tax rate Core retail capex sales5

713126

26515

743326

25715

poundm

1 ROCE Return is defined as a 52 week rolling underlying profit before interest and tax Capital employed is defined as group net assets2 Net debt of pound6778 million includes lease obligations under IFRS 16 and perpetual securities treated as debt divided by Group underlying EBITDAR of pound2171 million calculated for a 52-week period to 21 September 20193 Group underlying EBITDAR divided by rent (both capital and interest) and net finance costs where interest on perpetual securities is treated as an underlying finance costs4 52 weeks to 22nd September 2018 is not available due to the implementation of IFRS 16 Comparatives therefore reflect the 52 weeks to 9th March 20195 Includes retail sales inc vat inc fuel

4

4

7

APPENDIX Interim Results 201920 - November 2019

Plc Board

Kevin OrsquoByrneChief Financial Officer

Mike Coupe Group Chief Executive

Dame Susan Rice Senior Independent Director

Matt BrittinNon-Executive Director

Jo HarlowNon-Executive Director

Brian CassinNon-Executive Director

David KeensNon-Executive Director

Jean Tomlin Non-Executive Director

Martin Scicluna Chairman

8

APPENDIX Interim Results 201920 - November 2019

Plc Board

Mike Coupe Group Chief Executive Officer

Skills and experienceAppointed Group Chief Executive Officer on 9 July 2014 Mike has been a member of the Operating Board since October 2004 Mike has vast retail industry experience in trading strategy marketing digital and online as well as multi-site store experience He joined Sainsburyrsquos from Big Food Group where he was a board director of Big Food Group PLC and Managing Director of Iceland Food Stores He previously worked for both Asda and Tesco PLC where he served in a variety of senior management roles

Date of appointment 1 August 2007Mike has served as an Executive Director since 1 August 2007 and as Chief Executive Officer since 9 July 2014

Committee membershipCorporate Responsibility and Sustainability Committee

Kevin OrsquoByrne Chief Financial Officer

Skills and experienceKevin brings to the Board a wealth of retail and finance experience Kevin was previously Chief Executive Officer of Poundland Group Limited until December 2016 and held executive roles at Kingfisher plc from 2008 to 2015 including Divisional Director UK China and Turkey Chief Executive Officer of BampQ UK amp Ireland and Group Finance Director He was previously Group Finance Director of Dixons Retail plc and European Finance Director of Quaker Oats He was a Non-Executive Director of Land Securities Group PLC from 2008 to September 2017 where he was Chairman of the Audit Committee and Senior Independent Director

Date of appointment 9 January 2017

Other current rolesNon-Executive Director of Greene King plc

Skills and experienceMartin brings a breadth of experience and leadership in both executive and non-executive roles His previous roles include positions as the Chairman of Great Portland Estates plc Senior Independent Director and Chair of the Audit Committee of Worldpay Inc and Non-Executive Director and Chair of the Audit Committee of Lloyds Banking Group plc He was a partner at Deloitte LLP for 26 years serving as Chairman from 1995 to 2007 where his clients included Dixons WH Smith Alliance Unichem and Cadburyrsquos

Other current rolesChairman of RSA Insurance Group plc

Martin Scicluna Chairman

Date of appointment 1 November 2018 Martin joined the Board as Chairman Designate and Non-Executive Director on 1 November 2018 He was appointed as Chairman of the Board on 10 March 2019

Committee membershipChair of the Nomination Committee

Dame Susan Rice Senior Independent Director

Skills and experienceSusan has extensive experience as a Non-Executive Director as well as in retail banking financial services leadership and sustainability Her career in retail bankingis particularly relevant to our ownership ofSainsburyrsquos Bank Previously Susan was a member of the First Ministerrsquos Council of Economic Advisors Managing Director of Lloyds Banking Group Scotland and was previously Chief Executive and then Chairman of Lloyds TSB Scotland plc She has also held a range of other non-executive directorships including at the Bank of England and SSE plc

Committee membershipChair of the Remuneration Committee and a member of the Nomination Committee

Date of appointment 1 June 2013

Other current rolesChair of Scottish Water and Business Stream Chair of the Scottish Fiscal Commission Non-Executive Director of the North American Income Trust C Hoare and Co and Senior Independent Director of the North American Income Trust

9

Other current rolesNon-Executive Director and Chairman of the Audit Committee of Centrica plc

APPENDIX Interim Results 201920 - November 2019

Plc Board

Jean Tomlin Non-Executive Director

Skills and experienceJean has extensive experience and breadth of skills in human resources and corporate responsibility Jean was formerly Director of HR Workforce and Accreditation for The London OrganisingCommittee of the Olympic and Paralympic Games where she set the strategic direction to ensure the mobilisation of the combined 200000-strong workforce including paid staff volunteers and contractors which represented the recruitment and mobilisation of the largest peacetime workforce and set the industry standard for volunteering with the highly acclaimed Games She was previously Group HR Director at Marks and Spencer Group Plc HR Director and founder member of Egg plc and Sales amp Operations Director of Prudential Direct

Date of appointment 1 January 2013

Committee membershipAudit Committee Corporate Responsibility and Sustainability Committee and Nomination Committee

David Keens Non-Executive Director

Skills and experienceDavid has extensive retail experience and knowledge of consumer facing businesses together with his core skills in finance David was formerly Group Finance Director of next plc from 1991 to 2015 and their Group Treasurer from 1986 to 1991 Previous management experience includes nine years in the UK and overseas operations of multinational food manufacturer Nabisco and prior to that seven years in the accountancy profession

Date of appointment 29 April 2015

Committee membershipChair of the Audit Committee and a member of the Nomination Committee

Other current rolesIndependent Board member of Capri Holdings Limited Non-Executive Director of Hakluyt and Chief Executive Officer of Chanzo Limited

Other current rolesNon-Executive Director Senior Independent Director and Chair of the Audit Committee of Auto Trader Group plc

Matt BrittinNon-Executive Director

Skills and experienceMatt has extensive experience of running a high profile fast moving innovative digital business Since 2015 he has been responsible for Googlersquos business and operations in Europe the Middle East and Africa and hersquos been in leadership roles at Google since 2007 Prior to that Matt spent much of his career in media and marketing with particular interests in strategy commercial development and sales performance This included commercial and digital leadership roles in UK media

Date of appointment 27 January 2011

Committee membershipNomination Committee and Remuneration Committee

Other current rolesGooglersquos President ndash Europe Middle East and Africa and Director of The Media Trust

Brian Cassin Non-Executive Director

Skills and experienceBrian brings present day experience of running a FTSE40 group and of big data and analytics ndash topics of key importance to Sainsburyrsquos Brian joined Experian plc as Chief Financial Officer in April 2012 a post he held until his appointment as Chief Executive Officer in July 2014 Prior to this Brian spent his career in investment banking at Greenhill amp Co where he was Managing Director and Partner Brian has also held various roles at Baring Brothers International and at the London Stock Exchange

Date of appointment 1 April 2016

Committee membershipAudit Committee and Nomination Committee

Other current rolesChief Executive Officer of Experian plc

10

APPENDIX Interim Results 201920 - November 2019

Plc Board

Jo Harlow Non-Executive Director

Skills and experienceJo brings a wealth of experience in consumer-facing businesses and in the telecoms and technology industry bothin the UK and internationally Jo spent 12 years in a variety of senior management roles with Nokia and Microsoft Prior to this she spent eight years at PampG and 11 years at Reebok in senior sales and marketing positions in both Europe and the US

Date of appointment 11 September 2017

Committee membershipChair of the Corporate Responsibility and Sustainability Committee and member of the Nomination Committee and Remuneration Committee

Life PresidentLord Sainsbury of Preston Candover KG

Other current rolesNon-Executive Director of InterContinental Hotels plc Non-Executive Director of Halmaplc and Member of the Supervisory Board of Ceconomy AG

11

APPENDIX Interim Results 201920 - November 2019

Operating Board

Mike Coupe Group Chief Executive

Tim FallowfieldCompany Secretary amp Corporate Services Director

Kevin OrsquoByrne Chief Financial Officer

Jim BrownChief Executive Officer of Sainsburyrsquos Bank

Paul Mills-HicksFood Commercial Director

Angie RisleyGroup HR Director

Phil JordanGroup Chief InformationOfficer

Simon RobertsRetail and Operations Director

Clo MoriartyGroup Chief Digital Officer

12

APPENDIX Interim Results 201920 - November 2019

Operating Board

Mike Coupe Group Chief ExecutiveSee Appendix page 9

Kevin OrsquoByrneChief Financial OfficerSee Appendix page 9

Tim FallowfieldCompany Secretary amp Corporate Services Director

Date of appointment September 2004

Skills and experienceTim joined Sainsburyrsquos in 2001 as Company Secretary and joined the Operating Board in September 2004 In addition to his role as Company Secretary Tim is responsible for the Corporate Services Division comprising Legal Services Data Governance Safety Shareholder Services Insurance and Central Security He chairs the Group Safety Committee and the Data Governance Committee Tim joined Sainsburyrsquos from Exelplc the global logistics company now part of DHL where he was Company Secretary and General Counsel He began his career at the international law firm Clifford Chance and is a qualified solicitor Tim is Chairman of the Disability Confident Business Leaders Group which works with Government in shaping the disability employment agenda and in raising awareness of the benefits of employing disabled people

Jim BrownCEO of Sainsburyrsquos Bank

Skills and experienceJim joined Sainsburyrsquos Bank as CEO in June 2019 and is also a member of the Sainsburyrsquos Group Operating Board He has held a number of senior international Financial Services roles - most recently for RBS in the UK as CEO of Williams and Glyn and prior to that CEO of Ulster Bank in Northern Ireland and the Republic of Ireland Before moving to Ireland he was based in Hong Kong and was CEO Retail and Commercial Banking Asia and the Middle East for RBS and ABN AMRO He has also been a member of the RBS Group Management Committee ABN AMRO Executive Group ABN AMRO Global Consumer Leadership Team and the RBSBank of China Joint Steering Committee Earlier in his career he held a number of senior executive roles for Citibank in Asia and Australia and New Zealand Jim has also held various Board positions including at Ulster Bank Saudi Hollandi Bank The Royal Bank of Scotland (China) Co Ltd and RBS (Pakistan) Ltd He is also a past President of the Institute of Banking in Ireland He is currently a Certified Bank Director

Date of appointment August 2019

Paul Mills-HicksFood Commercial Director

Skills and experiencePaul joined the Operating Board in May 2014 as Food Commercial Director having spent over ten years at Sainsburyrsquos He was closely involved in the formation and execution of the lsquoMaking Sainsburyrsquos Great Againrsquo strategy Following this he held a variety of roles in commercial strategy and finance most recently as Business Unit Director for Grocery Prior to Sainsburyrsquos Paul was European Controller at Marks and Spencer Group PLC and a Director at UBS Warburg

Date of appointment May 2014

13

APPENDIX Interim Results 201920 - November 2019

Operating Board

Angie RisleyGroup HR Director

Skills and experienceAngie was appointed Group HR Director and a member of the Operating Board in January 2013 with responsibility for human resources Angie is also a Director of Sainsburyrsquos Bank plc Angie was most recently Non-Executive Director and Chairman of the Remuneration Committee of Serco plc and prior to this was Group HR Director of Lloyds Banking Group and an Executive Director of Whitbread PLC with responsibility for HR and Corporate Social Responsibility Angie is currently Non-Executive Director and Chair of the Remuneration Committee at Smith amp Nephew plc

Date of appointment January 2013

Phil JordanGroup Chief Information Officer

Skills and experiencePhil joined the Board in January 2018 and has brought a fresh globalperspective on technology to the Operating Board in addition to a wealth of experience in digital data and business transformation Prior to joining Sainsburyrsquos Phil had a long and successful track record in telecommunications Most recently he was Global Chief Information Officer at Telefonica overseeing Digital Transformation and Information Technology and prior to that was Chief Information Officer for Vodafone UKIreland Phil has worked as a Non-Executive Advisor on Technology in the Investment amp Retail Banking sector and is currently a Non-Executive Director of TalkTalk Telecom Group PLC and chairs its Cyber-Security Committee

Date of appointment January 2018

Simon RobertsRetail and Operations Director

Skills and experienceSimon joined Sainsburyrsquos and the Operating Board in July 2017 as Central Retail amp Operations Director responsible for Stores Central operation and Logistics In his previous role he was Executive Vice President of Walgreens Boots Alliance and President of Boots with responsibility for commercial and retail operations across the UK and Ireland Prior to Boots Simon was at Marks and Spencer Group PLC where he held operational and customer leadership roles across stores divisions and central operations Simon is also the Non-Executive Chairman at the Institute ofCustomer Service

Date of appointment July 2017

Clodagh MoriartyGroup Chief Digital Officer

Skills and experienceClodagh was appointed Group Chief Digital Officer in June 2018 Clodagh leads the delivery of a consistent and first-rate digital experience for customers across Sainsburyrsquos Argos and Sainsburyrsquos BankClodagh joined Sainsburyrsquos in 2010 from Bain amp Co management consultants where she had gained experience working on a broad range of projects across multiple sectors and countries Following two years as Head of Strategy at Sainsburyrsquosshe moved into Food Commercial as Category Manager for Meal Solutions and then became Head of Online Trading spanning Food General Merchandise and Clothing before being promoted to Director of Online in 2016 In this role Clodagh was instrumental in driving innovation within Groceries Online and launching new initiatives including SmartShop and Chop Chop

Date of appointment June 2018

14

APPENDIX Interim Results 201920 - November 2019

Supplementary financial details

3 Financial calendarQ3 trading statement(15 weeks to 4 January 2020)

Preliminary results(52 weeks to 7 March 2020)

8 January 2020

30 April 2020

1 Weighted average number of shares

The interim dividend datesOrdinary shares

Ex-dividend 14 November 2019Record 15 November 2019Payment 20 December 2019

H1 201920 22074m (24613m diluted)

H1 201819 21959m (24646m diluted) InterimFinalTotal

2 Dividend

201920

33p 31p79p

110p

201819

15

APPENDIX Interim Results 201920 - November 2019

Contacts

24

James CollinsHead of Investor RelationsTel + 44 (0) 20 7695 7112JamesCollinssainsburyscouk

Susie LynskeyInvestor Relations ManagerTel + 44 (0) 20 7695 0889SusieLynskeysainsburyscouk

Glyn DaviesInvestor Relations AssistantTel + 44 (0) 20 7695 0259GlynDaviessainsburyscouk

wwwj-sainsburycoukJ Sainsbury plc 33 Holborn London EC1N 2HT

Irene GalvanInvestor Relations AnalystTel + 44 (0) 20 7695 2762IreneGalvansainsburyscouk

  • Slide Number 1
  • Slide Number 2
  • Financial overview
  • Group performance overview
  • Retail sales
  • Sales performance versus market
  • Financial services
  • Financial services
  • Items excluded from underlying results
  • Retail capital expenditure
  • Pensions
  • Retail free cash flow
  • Balance sheet targets
  • Summary and Outlook
  • Slide Number 15
  • Key industry challenges
  • We will help our customers live well for less
  • Our strategy
  • Slide Number 19
  • Value brand investment
  • Lower prices on key volume lines
  • We continue to be less dependent on promotions
  • Improved grocery value
  • Slide Number 24
  • Category tier performance
  • Premium private label
  • Distinctive brands
  • Beauty Rollout
  • Our values make us different
  • Argos category and range focus
  • Clothing
  • Slide Number 32
  • Channels Supermarkets
  • Store investments driving customer satisfaction
  • Channels Convenience
  • Channels Groceries Online
  • Channels Argos
  • Slide Number 38
  • Product Quality Framework helps us fund investment
  • PQF cereals case study
  • BAU savings to offset cost inflation
  • Strategic cost transformation 5 year plan
  • Slide Number 43
  • Financial Services Priorities
  • Financial Services reshaping the portfolio
  • Financial Services key targets
  • Nectar
  • Slide Number 48
  • Digital
  • We will help our customers live well for less
  • Slide Number 51
  • Slide Number 52
  • Guidance for 201920
  • Retail sales
  • Sainsburyrsquos sales area and store numbers
  • Sainsburyrsquos store estate
  • Sainsburyrsquos investment programme
  • Retail margin
  • Group retail
  • Plc Board
  • Plc Board
  • Plc Board
  • Plc Board
  • Operating Board
  • Operating Board
  • Operating Board
  • Supplementary financial details
  • Contacts
Page 58: Interim Results 17/18 - Sainsbury's/media/Files/S... · 3 Interim Results 2019/20 - November 2019. Financial overview • First period reporting on an inc. IFRS 16 basis - Material

APPENDIX Interim Results 201920 - November 2019

Sainsburyrsquos store estateAs at 21 September 2019

Sq ftsales area

82446

870

40001 to60000

20001 to40000

10000 to20000

Under10000 Total

Over60000

0122122

0197197

0175175

06767

824607

1431

Argos storesArgos in SainsburyrsquosArgos in HomebaseOtherArgos total store numbers

Habitat1

Collection points

594281

8-

883

16317

As at21 Sept 2019

Disposalsclosures

Newstores

As at9 March 2019

17--8

-1

(7)-

(2)-

(9)

-(36)

588288

6-

88216

282

ConvenienceSupermarketsTotal stores

Number of stores

Sq ftsales area

1929350

2279

40001 to60000

20001 to40000

10000 to20000

Under10000 Total

Over60000

-18441844

-58185818

-85018501

-46604660

19292117323102

ConvenienceSupermarketsTotal stores

Space by store size (lsquo000 sq ft)

Argos and Habitat store numbers

1 5 Habitat stores 11 Habitat stores in Sainsburys

4

APPENDIX Interim Results 201920 - November 2019

ClosureBitterne West

Sainsburyrsquos investment programme201920

Q1

Supermarkets ConvenienceNew storesMilton Keynes Brooklands District CentBromley High StLeeds Wike Ridge LaneSalford Harbour CityCanterbury High St

ReplacementMayfair Stratton St

ClosuresMayfairWarren St

Q1Q1Q1Q2Q2

Q2

Q1Q2

5

APPENDIX Interim Results 201920 - November 2019

Retail margin

Retail sales (inc VAT inc fuel)(exc VAT inc fuel)

Retail underlying EBITDAR1

Retail underlying EBITDAR margin 2

at constant fuel pricesRetail underlying operating profit3

Retail underlying operating margin 4

at constant fuel prices

1656714808

10677272

4373030

1661214856

11147575

4873333

030342

30 bps28 bps10333 bps32 bps

1 Retail underlying operating profit before net rental income of pound6 million and underlying depreciation and amortisation of pound636 million2 Retail underlying EBITDAR divided by underlying retail sales excluding VAT3 Retail underlying earnings before interest tax and Sainsburyrsquos underlying share of post-tax profit from joint ventures4 Retail underlying operating profit divided by underlying retail sales excluding VAT

poundm H1201920

H1201819

Change

6

APPENDIX Interim Results 201920 - November 2019

H1201920

H1201819

Group retail

Return on capital employed 1

Net debt to EBITDAR (times)23

Fixed charge cover (times)2

Underlying tax rate Core retail capex sales5

713126

26515

743326

25715

poundm

1 ROCE Return is defined as a 52 week rolling underlying profit before interest and tax Capital employed is defined as group net assets2 Net debt of pound6778 million includes lease obligations under IFRS 16 and perpetual securities treated as debt divided by Group underlying EBITDAR of pound2171 million calculated for a 52-week period to 21 September 20193 Group underlying EBITDAR divided by rent (both capital and interest) and net finance costs where interest on perpetual securities is treated as an underlying finance costs4 52 weeks to 22nd September 2018 is not available due to the implementation of IFRS 16 Comparatives therefore reflect the 52 weeks to 9th March 20195 Includes retail sales inc vat inc fuel

4

4

7

APPENDIX Interim Results 201920 - November 2019

Plc Board

Kevin OrsquoByrneChief Financial Officer

Mike Coupe Group Chief Executive

Dame Susan Rice Senior Independent Director

Matt BrittinNon-Executive Director

Jo HarlowNon-Executive Director

Brian CassinNon-Executive Director

David KeensNon-Executive Director

Jean Tomlin Non-Executive Director

Martin Scicluna Chairman

8

APPENDIX Interim Results 201920 - November 2019

Plc Board

Mike Coupe Group Chief Executive Officer

Skills and experienceAppointed Group Chief Executive Officer on 9 July 2014 Mike has been a member of the Operating Board since October 2004 Mike has vast retail industry experience in trading strategy marketing digital and online as well as multi-site store experience He joined Sainsburyrsquos from Big Food Group where he was a board director of Big Food Group PLC and Managing Director of Iceland Food Stores He previously worked for both Asda and Tesco PLC where he served in a variety of senior management roles

Date of appointment 1 August 2007Mike has served as an Executive Director since 1 August 2007 and as Chief Executive Officer since 9 July 2014

Committee membershipCorporate Responsibility and Sustainability Committee

Kevin OrsquoByrne Chief Financial Officer

Skills and experienceKevin brings to the Board a wealth of retail and finance experience Kevin was previously Chief Executive Officer of Poundland Group Limited until December 2016 and held executive roles at Kingfisher plc from 2008 to 2015 including Divisional Director UK China and Turkey Chief Executive Officer of BampQ UK amp Ireland and Group Finance Director He was previously Group Finance Director of Dixons Retail plc and European Finance Director of Quaker Oats He was a Non-Executive Director of Land Securities Group PLC from 2008 to September 2017 where he was Chairman of the Audit Committee and Senior Independent Director

Date of appointment 9 January 2017

Other current rolesNon-Executive Director of Greene King plc

Skills and experienceMartin brings a breadth of experience and leadership in both executive and non-executive roles His previous roles include positions as the Chairman of Great Portland Estates plc Senior Independent Director and Chair of the Audit Committee of Worldpay Inc and Non-Executive Director and Chair of the Audit Committee of Lloyds Banking Group plc He was a partner at Deloitte LLP for 26 years serving as Chairman from 1995 to 2007 where his clients included Dixons WH Smith Alliance Unichem and Cadburyrsquos

Other current rolesChairman of RSA Insurance Group plc

Martin Scicluna Chairman

Date of appointment 1 November 2018 Martin joined the Board as Chairman Designate and Non-Executive Director on 1 November 2018 He was appointed as Chairman of the Board on 10 March 2019

Committee membershipChair of the Nomination Committee

Dame Susan Rice Senior Independent Director

Skills and experienceSusan has extensive experience as a Non-Executive Director as well as in retail banking financial services leadership and sustainability Her career in retail bankingis particularly relevant to our ownership ofSainsburyrsquos Bank Previously Susan was a member of the First Ministerrsquos Council of Economic Advisors Managing Director of Lloyds Banking Group Scotland and was previously Chief Executive and then Chairman of Lloyds TSB Scotland plc She has also held a range of other non-executive directorships including at the Bank of England and SSE plc

Committee membershipChair of the Remuneration Committee and a member of the Nomination Committee

Date of appointment 1 June 2013

Other current rolesChair of Scottish Water and Business Stream Chair of the Scottish Fiscal Commission Non-Executive Director of the North American Income Trust C Hoare and Co and Senior Independent Director of the North American Income Trust

9

Other current rolesNon-Executive Director and Chairman of the Audit Committee of Centrica plc

APPENDIX Interim Results 201920 - November 2019

Plc Board

Jean Tomlin Non-Executive Director

Skills and experienceJean has extensive experience and breadth of skills in human resources and corporate responsibility Jean was formerly Director of HR Workforce and Accreditation for The London OrganisingCommittee of the Olympic and Paralympic Games where she set the strategic direction to ensure the mobilisation of the combined 200000-strong workforce including paid staff volunteers and contractors which represented the recruitment and mobilisation of the largest peacetime workforce and set the industry standard for volunteering with the highly acclaimed Games She was previously Group HR Director at Marks and Spencer Group Plc HR Director and founder member of Egg plc and Sales amp Operations Director of Prudential Direct

Date of appointment 1 January 2013

Committee membershipAudit Committee Corporate Responsibility and Sustainability Committee and Nomination Committee

David Keens Non-Executive Director

Skills and experienceDavid has extensive retail experience and knowledge of consumer facing businesses together with his core skills in finance David was formerly Group Finance Director of next plc from 1991 to 2015 and their Group Treasurer from 1986 to 1991 Previous management experience includes nine years in the UK and overseas operations of multinational food manufacturer Nabisco and prior to that seven years in the accountancy profession

Date of appointment 29 April 2015

Committee membershipChair of the Audit Committee and a member of the Nomination Committee

Other current rolesIndependent Board member of Capri Holdings Limited Non-Executive Director of Hakluyt and Chief Executive Officer of Chanzo Limited

Other current rolesNon-Executive Director Senior Independent Director and Chair of the Audit Committee of Auto Trader Group plc

Matt BrittinNon-Executive Director

Skills and experienceMatt has extensive experience of running a high profile fast moving innovative digital business Since 2015 he has been responsible for Googlersquos business and operations in Europe the Middle East and Africa and hersquos been in leadership roles at Google since 2007 Prior to that Matt spent much of his career in media and marketing with particular interests in strategy commercial development and sales performance This included commercial and digital leadership roles in UK media

Date of appointment 27 January 2011

Committee membershipNomination Committee and Remuneration Committee

Other current rolesGooglersquos President ndash Europe Middle East and Africa and Director of The Media Trust

Brian Cassin Non-Executive Director

Skills and experienceBrian brings present day experience of running a FTSE40 group and of big data and analytics ndash topics of key importance to Sainsburyrsquos Brian joined Experian plc as Chief Financial Officer in April 2012 a post he held until his appointment as Chief Executive Officer in July 2014 Prior to this Brian spent his career in investment banking at Greenhill amp Co where he was Managing Director and Partner Brian has also held various roles at Baring Brothers International and at the London Stock Exchange

Date of appointment 1 April 2016

Committee membershipAudit Committee and Nomination Committee

Other current rolesChief Executive Officer of Experian plc

10

APPENDIX Interim Results 201920 - November 2019

Plc Board

Jo Harlow Non-Executive Director

Skills and experienceJo brings a wealth of experience in consumer-facing businesses and in the telecoms and technology industry bothin the UK and internationally Jo spent 12 years in a variety of senior management roles with Nokia and Microsoft Prior to this she spent eight years at PampG and 11 years at Reebok in senior sales and marketing positions in both Europe and the US

Date of appointment 11 September 2017

Committee membershipChair of the Corporate Responsibility and Sustainability Committee and member of the Nomination Committee and Remuneration Committee

Life PresidentLord Sainsbury of Preston Candover KG

Other current rolesNon-Executive Director of InterContinental Hotels plc Non-Executive Director of Halmaplc and Member of the Supervisory Board of Ceconomy AG

11

APPENDIX Interim Results 201920 - November 2019

Operating Board

Mike Coupe Group Chief Executive

Tim FallowfieldCompany Secretary amp Corporate Services Director

Kevin OrsquoByrne Chief Financial Officer

Jim BrownChief Executive Officer of Sainsburyrsquos Bank

Paul Mills-HicksFood Commercial Director

Angie RisleyGroup HR Director

Phil JordanGroup Chief InformationOfficer

Simon RobertsRetail and Operations Director

Clo MoriartyGroup Chief Digital Officer

12

APPENDIX Interim Results 201920 - November 2019

Operating Board

Mike Coupe Group Chief ExecutiveSee Appendix page 9

Kevin OrsquoByrneChief Financial OfficerSee Appendix page 9

Tim FallowfieldCompany Secretary amp Corporate Services Director

Date of appointment September 2004

Skills and experienceTim joined Sainsburyrsquos in 2001 as Company Secretary and joined the Operating Board in September 2004 In addition to his role as Company Secretary Tim is responsible for the Corporate Services Division comprising Legal Services Data Governance Safety Shareholder Services Insurance and Central Security He chairs the Group Safety Committee and the Data Governance Committee Tim joined Sainsburyrsquos from Exelplc the global logistics company now part of DHL where he was Company Secretary and General Counsel He began his career at the international law firm Clifford Chance and is a qualified solicitor Tim is Chairman of the Disability Confident Business Leaders Group which works with Government in shaping the disability employment agenda and in raising awareness of the benefits of employing disabled people

Jim BrownCEO of Sainsburyrsquos Bank

Skills and experienceJim joined Sainsburyrsquos Bank as CEO in June 2019 and is also a member of the Sainsburyrsquos Group Operating Board He has held a number of senior international Financial Services roles - most recently for RBS in the UK as CEO of Williams and Glyn and prior to that CEO of Ulster Bank in Northern Ireland and the Republic of Ireland Before moving to Ireland he was based in Hong Kong and was CEO Retail and Commercial Banking Asia and the Middle East for RBS and ABN AMRO He has also been a member of the RBS Group Management Committee ABN AMRO Executive Group ABN AMRO Global Consumer Leadership Team and the RBSBank of China Joint Steering Committee Earlier in his career he held a number of senior executive roles for Citibank in Asia and Australia and New Zealand Jim has also held various Board positions including at Ulster Bank Saudi Hollandi Bank The Royal Bank of Scotland (China) Co Ltd and RBS (Pakistan) Ltd He is also a past President of the Institute of Banking in Ireland He is currently a Certified Bank Director

Date of appointment August 2019

Paul Mills-HicksFood Commercial Director

Skills and experiencePaul joined the Operating Board in May 2014 as Food Commercial Director having spent over ten years at Sainsburyrsquos He was closely involved in the formation and execution of the lsquoMaking Sainsburyrsquos Great Againrsquo strategy Following this he held a variety of roles in commercial strategy and finance most recently as Business Unit Director for Grocery Prior to Sainsburyrsquos Paul was European Controller at Marks and Spencer Group PLC and a Director at UBS Warburg

Date of appointment May 2014

13

APPENDIX Interim Results 201920 - November 2019

Operating Board

Angie RisleyGroup HR Director

Skills and experienceAngie was appointed Group HR Director and a member of the Operating Board in January 2013 with responsibility for human resources Angie is also a Director of Sainsburyrsquos Bank plc Angie was most recently Non-Executive Director and Chairman of the Remuneration Committee of Serco plc and prior to this was Group HR Director of Lloyds Banking Group and an Executive Director of Whitbread PLC with responsibility for HR and Corporate Social Responsibility Angie is currently Non-Executive Director and Chair of the Remuneration Committee at Smith amp Nephew plc

Date of appointment January 2013

Phil JordanGroup Chief Information Officer

Skills and experiencePhil joined the Board in January 2018 and has brought a fresh globalperspective on technology to the Operating Board in addition to a wealth of experience in digital data and business transformation Prior to joining Sainsburyrsquos Phil had a long and successful track record in telecommunications Most recently he was Global Chief Information Officer at Telefonica overseeing Digital Transformation and Information Technology and prior to that was Chief Information Officer for Vodafone UKIreland Phil has worked as a Non-Executive Advisor on Technology in the Investment amp Retail Banking sector and is currently a Non-Executive Director of TalkTalk Telecom Group PLC and chairs its Cyber-Security Committee

Date of appointment January 2018

Simon RobertsRetail and Operations Director

Skills and experienceSimon joined Sainsburyrsquos and the Operating Board in July 2017 as Central Retail amp Operations Director responsible for Stores Central operation and Logistics In his previous role he was Executive Vice President of Walgreens Boots Alliance and President of Boots with responsibility for commercial and retail operations across the UK and Ireland Prior to Boots Simon was at Marks and Spencer Group PLC where he held operational and customer leadership roles across stores divisions and central operations Simon is also the Non-Executive Chairman at the Institute ofCustomer Service

Date of appointment July 2017

Clodagh MoriartyGroup Chief Digital Officer

Skills and experienceClodagh was appointed Group Chief Digital Officer in June 2018 Clodagh leads the delivery of a consistent and first-rate digital experience for customers across Sainsburyrsquos Argos and Sainsburyrsquos BankClodagh joined Sainsburyrsquos in 2010 from Bain amp Co management consultants where she had gained experience working on a broad range of projects across multiple sectors and countries Following two years as Head of Strategy at Sainsburyrsquosshe moved into Food Commercial as Category Manager for Meal Solutions and then became Head of Online Trading spanning Food General Merchandise and Clothing before being promoted to Director of Online in 2016 In this role Clodagh was instrumental in driving innovation within Groceries Online and launching new initiatives including SmartShop and Chop Chop

Date of appointment June 2018

14

APPENDIX Interim Results 201920 - November 2019

Supplementary financial details

3 Financial calendarQ3 trading statement(15 weeks to 4 January 2020)

Preliminary results(52 weeks to 7 March 2020)

8 January 2020

30 April 2020

1 Weighted average number of shares

The interim dividend datesOrdinary shares

Ex-dividend 14 November 2019Record 15 November 2019Payment 20 December 2019

H1 201920 22074m (24613m diluted)

H1 201819 21959m (24646m diluted) InterimFinalTotal

2 Dividend

201920

33p 31p79p

110p

201819

15

APPENDIX Interim Results 201920 - November 2019

Contacts

24

James CollinsHead of Investor RelationsTel + 44 (0) 20 7695 7112JamesCollinssainsburyscouk

Susie LynskeyInvestor Relations ManagerTel + 44 (0) 20 7695 0889SusieLynskeysainsburyscouk

Glyn DaviesInvestor Relations AssistantTel + 44 (0) 20 7695 0259GlynDaviessainsburyscouk

wwwj-sainsburycoukJ Sainsbury plc 33 Holborn London EC1N 2HT

Irene GalvanInvestor Relations AnalystTel + 44 (0) 20 7695 2762IreneGalvansainsburyscouk

  • Slide Number 1
  • Slide Number 2
  • Financial overview
  • Group performance overview
  • Retail sales
  • Sales performance versus market
  • Financial services
  • Financial services
  • Items excluded from underlying results
  • Retail capital expenditure
  • Pensions
  • Retail free cash flow
  • Balance sheet targets
  • Summary and Outlook
  • Slide Number 15
  • Key industry challenges
  • We will help our customers live well for less
  • Our strategy
  • Slide Number 19
  • Value brand investment
  • Lower prices on key volume lines
  • We continue to be less dependent on promotions
  • Improved grocery value
  • Slide Number 24
  • Category tier performance
  • Premium private label
  • Distinctive brands
  • Beauty Rollout
  • Our values make us different
  • Argos category and range focus
  • Clothing
  • Slide Number 32
  • Channels Supermarkets
  • Store investments driving customer satisfaction
  • Channels Convenience
  • Channels Groceries Online
  • Channels Argos
  • Slide Number 38
  • Product Quality Framework helps us fund investment
  • PQF cereals case study
  • BAU savings to offset cost inflation
  • Strategic cost transformation 5 year plan
  • Slide Number 43
  • Financial Services Priorities
  • Financial Services reshaping the portfolio
  • Financial Services key targets
  • Nectar
  • Slide Number 48
  • Digital
  • We will help our customers live well for less
  • Slide Number 51
  • Slide Number 52
  • Guidance for 201920
  • Retail sales
  • Sainsburyrsquos sales area and store numbers
  • Sainsburyrsquos store estate
  • Sainsburyrsquos investment programme
  • Retail margin
  • Group retail
  • Plc Board
  • Plc Board
  • Plc Board
  • Plc Board
  • Operating Board
  • Operating Board
  • Operating Board
  • Supplementary financial details
  • Contacts
Page 59: Interim Results 17/18 - Sainsbury's/media/Files/S... · 3 Interim Results 2019/20 - November 2019. Financial overview • First period reporting on an inc. IFRS 16 basis - Material

APPENDIX Interim Results 201920 - November 2019

ClosureBitterne West

Sainsburyrsquos investment programme201920

Q1

Supermarkets ConvenienceNew storesMilton Keynes Brooklands District CentBromley High StLeeds Wike Ridge LaneSalford Harbour CityCanterbury High St

ReplacementMayfair Stratton St

ClosuresMayfairWarren St

Q1Q1Q1Q2Q2

Q2

Q1Q2

5

APPENDIX Interim Results 201920 - November 2019

Retail margin

Retail sales (inc VAT inc fuel)(exc VAT inc fuel)

Retail underlying EBITDAR1

Retail underlying EBITDAR margin 2

at constant fuel pricesRetail underlying operating profit3

Retail underlying operating margin 4

at constant fuel prices

1656714808

10677272

4373030

1661214856

11147575

4873333

030342

30 bps28 bps10333 bps32 bps

1 Retail underlying operating profit before net rental income of pound6 million and underlying depreciation and amortisation of pound636 million2 Retail underlying EBITDAR divided by underlying retail sales excluding VAT3 Retail underlying earnings before interest tax and Sainsburyrsquos underlying share of post-tax profit from joint ventures4 Retail underlying operating profit divided by underlying retail sales excluding VAT

poundm H1201920

H1201819

Change

6

APPENDIX Interim Results 201920 - November 2019

H1201920

H1201819

Group retail

Return on capital employed 1

Net debt to EBITDAR (times)23

Fixed charge cover (times)2

Underlying tax rate Core retail capex sales5

713126

26515

743326

25715

poundm

1 ROCE Return is defined as a 52 week rolling underlying profit before interest and tax Capital employed is defined as group net assets2 Net debt of pound6778 million includes lease obligations under IFRS 16 and perpetual securities treated as debt divided by Group underlying EBITDAR of pound2171 million calculated for a 52-week period to 21 September 20193 Group underlying EBITDAR divided by rent (both capital and interest) and net finance costs where interest on perpetual securities is treated as an underlying finance costs4 52 weeks to 22nd September 2018 is not available due to the implementation of IFRS 16 Comparatives therefore reflect the 52 weeks to 9th March 20195 Includes retail sales inc vat inc fuel

4

4

7

APPENDIX Interim Results 201920 - November 2019

Plc Board

Kevin OrsquoByrneChief Financial Officer

Mike Coupe Group Chief Executive

Dame Susan Rice Senior Independent Director

Matt BrittinNon-Executive Director

Jo HarlowNon-Executive Director

Brian CassinNon-Executive Director

David KeensNon-Executive Director

Jean Tomlin Non-Executive Director

Martin Scicluna Chairman

8

APPENDIX Interim Results 201920 - November 2019

Plc Board

Mike Coupe Group Chief Executive Officer

Skills and experienceAppointed Group Chief Executive Officer on 9 July 2014 Mike has been a member of the Operating Board since October 2004 Mike has vast retail industry experience in trading strategy marketing digital and online as well as multi-site store experience He joined Sainsburyrsquos from Big Food Group where he was a board director of Big Food Group PLC and Managing Director of Iceland Food Stores He previously worked for both Asda and Tesco PLC where he served in a variety of senior management roles

Date of appointment 1 August 2007Mike has served as an Executive Director since 1 August 2007 and as Chief Executive Officer since 9 July 2014

Committee membershipCorporate Responsibility and Sustainability Committee

Kevin OrsquoByrne Chief Financial Officer

Skills and experienceKevin brings to the Board a wealth of retail and finance experience Kevin was previously Chief Executive Officer of Poundland Group Limited until December 2016 and held executive roles at Kingfisher plc from 2008 to 2015 including Divisional Director UK China and Turkey Chief Executive Officer of BampQ UK amp Ireland and Group Finance Director He was previously Group Finance Director of Dixons Retail plc and European Finance Director of Quaker Oats He was a Non-Executive Director of Land Securities Group PLC from 2008 to September 2017 where he was Chairman of the Audit Committee and Senior Independent Director

Date of appointment 9 January 2017

Other current rolesNon-Executive Director of Greene King plc

Skills and experienceMartin brings a breadth of experience and leadership in both executive and non-executive roles His previous roles include positions as the Chairman of Great Portland Estates plc Senior Independent Director and Chair of the Audit Committee of Worldpay Inc and Non-Executive Director and Chair of the Audit Committee of Lloyds Banking Group plc He was a partner at Deloitte LLP for 26 years serving as Chairman from 1995 to 2007 where his clients included Dixons WH Smith Alliance Unichem and Cadburyrsquos

Other current rolesChairman of RSA Insurance Group plc

Martin Scicluna Chairman

Date of appointment 1 November 2018 Martin joined the Board as Chairman Designate and Non-Executive Director on 1 November 2018 He was appointed as Chairman of the Board on 10 March 2019

Committee membershipChair of the Nomination Committee

Dame Susan Rice Senior Independent Director

Skills and experienceSusan has extensive experience as a Non-Executive Director as well as in retail banking financial services leadership and sustainability Her career in retail bankingis particularly relevant to our ownership ofSainsburyrsquos Bank Previously Susan was a member of the First Ministerrsquos Council of Economic Advisors Managing Director of Lloyds Banking Group Scotland and was previously Chief Executive and then Chairman of Lloyds TSB Scotland plc She has also held a range of other non-executive directorships including at the Bank of England and SSE plc

Committee membershipChair of the Remuneration Committee and a member of the Nomination Committee

Date of appointment 1 June 2013

Other current rolesChair of Scottish Water and Business Stream Chair of the Scottish Fiscal Commission Non-Executive Director of the North American Income Trust C Hoare and Co and Senior Independent Director of the North American Income Trust

9

Other current rolesNon-Executive Director and Chairman of the Audit Committee of Centrica plc

APPENDIX Interim Results 201920 - November 2019

Plc Board

Jean Tomlin Non-Executive Director

Skills and experienceJean has extensive experience and breadth of skills in human resources and corporate responsibility Jean was formerly Director of HR Workforce and Accreditation for The London OrganisingCommittee of the Olympic and Paralympic Games where she set the strategic direction to ensure the mobilisation of the combined 200000-strong workforce including paid staff volunteers and contractors which represented the recruitment and mobilisation of the largest peacetime workforce and set the industry standard for volunteering with the highly acclaimed Games She was previously Group HR Director at Marks and Spencer Group Plc HR Director and founder member of Egg plc and Sales amp Operations Director of Prudential Direct

Date of appointment 1 January 2013

Committee membershipAudit Committee Corporate Responsibility and Sustainability Committee and Nomination Committee

David Keens Non-Executive Director

Skills and experienceDavid has extensive retail experience and knowledge of consumer facing businesses together with his core skills in finance David was formerly Group Finance Director of next plc from 1991 to 2015 and their Group Treasurer from 1986 to 1991 Previous management experience includes nine years in the UK and overseas operations of multinational food manufacturer Nabisco and prior to that seven years in the accountancy profession

Date of appointment 29 April 2015

Committee membershipChair of the Audit Committee and a member of the Nomination Committee

Other current rolesIndependent Board member of Capri Holdings Limited Non-Executive Director of Hakluyt and Chief Executive Officer of Chanzo Limited

Other current rolesNon-Executive Director Senior Independent Director and Chair of the Audit Committee of Auto Trader Group plc

Matt BrittinNon-Executive Director

Skills and experienceMatt has extensive experience of running a high profile fast moving innovative digital business Since 2015 he has been responsible for Googlersquos business and operations in Europe the Middle East and Africa and hersquos been in leadership roles at Google since 2007 Prior to that Matt spent much of his career in media and marketing with particular interests in strategy commercial development and sales performance This included commercial and digital leadership roles in UK media

Date of appointment 27 January 2011

Committee membershipNomination Committee and Remuneration Committee

Other current rolesGooglersquos President ndash Europe Middle East and Africa and Director of The Media Trust

Brian Cassin Non-Executive Director

Skills and experienceBrian brings present day experience of running a FTSE40 group and of big data and analytics ndash topics of key importance to Sainsburyrsquos Brian joined Experian plc as Chief Financial Officer in April 2012 a post he held until his appointment as Chief Executive Officer in July 2014 Prior to this Brian spent his career in investment banking at Greenhill amp Co where he was Managing Director and Partner Brian has also held various roles at Baring Brothers International and at the London Stock Exchange

Date of appointment 1 April 2016

Committee membershipAudit Committee and Nomination Committee

Other current rolesChief Executive Officer of Experian plc

10

APPENDIX Interim Results 201920 - November 2019

Plc Board

Jo Harlow Non-Executive Director

Skills and experienceJo brings a wealth of experience in consumer-facing businesses and in the telecoms and technology industry bothin the UK and internationally Jo spent 12 years in a variety of senior management roles with Nokia and Microsoft Prior to this she spent eight years at PampG and 11 years at Reebok in senior sales and marketing positions in both Europe and the US

Date of appointment 11 September 2017

Committee membershipChair of the Corporate Responsibility and Sustainability Committee and member of the Nomination Committee and Remuneration Committee

Life PresidentLord Sainsbury of Preston Candover KG

Other current rolesNon-Executive Director of InterContinental Hotels plc Non-Executive Director of Halmaplc and Member of the Supervisory Board of Ceconomy AG

11

APPENDIX Interim Results 201920 - November 2019

Operating Board

Mike Coupe Group Chief Executive

Tim FallowfieldCompany Secretary amp Corporate Services Director

Kevin OrsquoByrne Chief Financial Officer

Jim BrownChief Executive Officer of Sainsburyrsquos Bank

Paul Mills-HicksFood Commercial Director

Angie RisleyGroup HR Director

Phil JordanGroup Chief InformationOfficer

Simon RobertsRetail and Operations Director

Clo MoriartyGroup Chief Digital Officer

12

APPENDIX Interim Results 201920 - November 2019

Operating Board

Mike Coupe Group Chief ExecutiveSee Appendix page 9

Kevin OrsquoByrneChief Financial OfficerSee Appendix page 9

Tim FallowfieldCompany Secretary amp Corporate Services Director

Date of appointment September 2004

Skills and experienceTim joined Sainsburyrsquos in 2001 as Company Secretary and joined the Operating Board in September 2004 In addition to his role as Company Secretary Tim is responsible for the Corporate Services Division comprising Legal Services Data Governance Safety Shareholder Services Insurance and Central Security He chairs the Group Safety Committee and the Data Governance Committee Tim joined Sainsburyrsquos from Exelplc the global logistics company now part of DHL where he was Company Secretary and General Counsel He began his career at the international law firm Clifford Chance and is a qualified solicitor Tim is Chairman of the Disability Confident Business Leaders Group which works with Government in shaping the disability employment agenda and in raising awareness of the benefits of employing disabled people

Jim BrownCEO of Sainsburyrsquos Bank

Skills and experienceJim joined Sainsburyrsquos Bank as CEO in June 2019 and is also a member of the Sainsburyrsquos Group Operating Board He has held a number of senior international Financial Services roles - most recently for RBS in the UK as CEO of Williams and Glyn and prior to that CEO of Ulster Bank in Northern Ireland and the Republic of Ireland Before moving to Ireland he was based in Hong Kong and was CEO Retail and Commercial Banking Asia and the Middle East for RBS and ABN AMRO He has also been a member of the RBS Group Management Committee ABN AMRO Executive Group ABN AMRO Global Consumer Leadership Team and the RBSBank of China Joint Steering Committee Earlier in his career he held a number of senior executive roles for Citibank in Asia and Australia and New Zealand Jim has also held various Board positions including at Ulster Bank Saudi Hollandi Bank The Royal Bank of Scotland (China) Co Ltd and RBS (Pakistan) Ltd He is also a past President of the Institute of Banking in Ireland He is currently a Certified Bank Director

Date of appointment August 2019

Paul Mills-HicksFood Commercial Director

Skills and experiencePaul joined the Operating Board in May 2014 as Food Commercial Director having spent over ten years at Sainsburyrsquos He was closely involved in the formation and execution of the lsquoMaking Sainsburyrsquos Great Againrsquo strategy Following this he held a variety of roles in commercial strategy and finance most recently as Business Unit Director for Grocery Prior to Sainsburyrsquos Paul was European Controller at Marks and Spencer Group PLC and a Director at UBS Warburg

Date of appointment May 2014

13

APPENDIX Interim Results 201920 - November 2019

Operating Board

Angie RisleyGroup HR Director

Skills and experienceAngie was appointed Group HR Director and a member of the Operating Board in January 2013 with responsibility for human resources Angie is also a Director of Sainsburyrsquos Bank plc Angie was most recently Non-Executive Director and Chairman of the Remuneration Committee of Serco plc and prior to this was Group HR Director of Lloyds Banking Group and an Executive Director of Whitbread PLC with responsibility for HR and Corporate Social Responsibility Angie is currently Non-Executive Director and Chair of the Remuneration Committee at Smith amp Nephew plc

Date of appointment January 2013

Phil JordanGroup Chief Information Officer

Skills and experiencePhil joined the Board in January 2018 and has brought a fresh globalperspective on technology to the Operating Board in addition to a wealth of experience in digital data and business transformation Prior to joining Sainsburyrsquos Phil had a long and successful track record in telecommunications Most recently he was Global Chief Information Officer at Telefonica overseeing Digital Transformation and Information Technology and prior to that was Chief Information Officer for Vodafone UKIreland Phil has worked as a Non-Executive Advisor on Technology in the Investment amp Retail Banking sector and is currently a Non-Executive Director of TalkTalk Telecom Group PLC and chairs its Cyber-Security Committee

Date of appointment January 2018

Simon RobertsRetail and Operations Director

Skills and experienceSimon joined Sainsburyrsquos and the Operating Board in July 2017 as Central Retail amp Operations Director responsible for Stores Central operation and Logistics In his previous role he was Executive Vice President of Walgreens Boots Alliance and President of Boots with responsibility for commercial and retail operations across the UK and Ireland Prior to Boots Simon was at Marks and Spencer Group PLC where he held operational and customer leadership roles across stores divisions and central operations Simon is also the Non-Executive Chairman at the Institute ofCustomer Service

Date of appointment July 2017

Clodagh MoriartyGroup Chief Digital Officer

Skills and experienceClodagh was appointed Group Chief Digital Officer in June 2018 Clodagh leads the delivery of a consistent and first-rate digital experience for customers across Sainsburyrsquos Argos and Sainsburyrsquos BankClodagh joined Sainsburyrsquos in 2010 from Bain amp Co management consultants where she had gained experience working on a broad range of projects across multiple sectors and countries Following two years as Head of Strategy at Sainsburyrsquosshe moved into Food Commercial as Category Manager for Meal Solutions and then became Head of Online Trading spanning Food General Merchandise and Clothing before being promoted to Director of Online in 2016 In this role Clodagh was instrumental in driving innovation within Groceries Online and launching new initiatives including SmartShop and Chop Chop

Date of appointment June 2018

14

APPENDIX Interim Results 201920 - November 2019

Supplementary financial details

3 Financial calendarQ3 trading statement(15 weeks to 4 January 2020)

Preliminary results(52 weeks to 7 March 2020)

8 January 2020

30 April 2020

1 Weighted average number of shares

The interim dividend datesOrdinary shares

Ex-dividend 14 November 2019Record 15 November 2019Payment 20 December 2019

H1 201920 22074m (24613m diluted)

H1 201819 21959m (24646m diluted) InterimFinalTotal

2 Dividend

201920

33p 31p79p

110p

201819

15

APPENDIX Interim Results 201920 - November 2019

Contacts

24

James CollinsHead of Investor RelationsTel + 44 (0) 20 7695 7112JamesCollinssainsburyscouk

Susie LynskeyInvestor Relations ManagerTel + 44 (0) 20 7695 0889SusieLynskeysainsburyscouk

Glyn DaviesInvestor Relations AssistantTel + 44 (0) 20 7695 0259GlynDaviessainsburyscouk

wwwj-sainsburycoukJ Sainsbury plc 33 Holborn London EC1N 2HT

Irene GalvanInvestor Relations AnalystTel + 44 (0) 20 7695 2762IreneGalvansainsburyscouk

  • Slide Number 1
  • Slide Number 2
  • Financial overview
  • Group performance overview
  • Retail sales
  • Sales performance versus market
  • Financial services
  • Financial services
  • Items excluded from underlying results
  • Retail capital expenditure
  • Pensions
  • Retail free cash flow
  • Balance sheet targets
  • Summary and Outlook
  • Slide Number 15
  • Key industry challenges
  • We will help our customers live well for less
  • Our strategy
  • Slide Number 19
  • Value brand investment
  • Lower prices on key volume lines
  • We continue to be less dependent on promotions
  • Improved grocery value
  • Slide Number 24
  • Category tier performance
  • Premium private label
  • Distinctive brands
  • Beauty Rollout
  • Our values make us different
  • Argos category and range focus
  • Clothing
  • Slide Number 32
  • Channels Supermarkets
  • Store investments driving customer satisfaction
  • Channels Convenience
  • Channels Groceries Online
  • Channels Argos
  • Slide Number 38
  • Product Quality Framework helps us fund investment
  • PQF cereals case study
  • BAU savings to offset cost inflation
  • Strategic cost transformation 5 year plan
  • Slide Number 43
  • Financial Services Priorities
  • Financial Services reshaping the portfolio
  • Financial Services key targets
  • Nectar
  • Slide Number 48
  • Digital
  • We will help our customers live well for less
  • Slide Number 51
  • Slide Number 52
  • Guidance for 201920
  • Retail sales
  • Sainsburyrsquos sales area and store numbers
  • Sainsburyrsquos store estate
  • Sainsburyrsquos investment programme
  • Retail margin
  • Group retail
  • Plc Board
  • Plc Board
  • Plc Board
  • Plc Board
  • Operating Board
  • Operating Board
  • Operating Board
  • Supplementary financial details
  • Contacts
Page 60: Interim Results 17/18 - Sainsbury's/media/Files/S... · 3 Interim Results 2019/20 - November 2019. Financial overview • First period reporting on an inc. IFRS 16 basis - Material

APPENDIX Interim Results 201920 - November 2019

Retail margin

Retail sales (inc VAT inc fuel)(exc VAT inc fuel)

Retail underlying EBITDAR1

Retail underlying EBITDAR margin 2

at constant fuel pricesRetail underlying operating profit3

Retail underlying operating margin 4

at constant fuel prices

1656714808

10677272

4373030

1661214856

11147575

4873333

030342

30 bps28 bps10333 bps32 bps

1 Retail underlying operating profit before net rental income of pound6 million and underlying depreciation and amortisation of pound636 million2 Retail underlying EBITDAR divided by underlying retail sales excluding VAT3 Retail underlying earnings before interest tax and Sainsburyrsquos underlying share of post-tax profit from joint ventures4 Retail underlying operating profit divided by underlying retail sales excluding VAT

poundm H1201920

H1201819

Change

6

APPENDIX Interim Results 201920 - November 2019

H1201920

H1201819

Group retail

Return on capital employed 1

Net debt to EBITDAR (times)23

Fixed charge cover (times)2

Underlying tax rate Core retail capex sales5

713126

26515

743326

25715

poundm

1 ROCE Return is defined as a 52 week rolling underlying profit before interest and tax Capital employed is defined as group net assets2 Net debt of pound6778 million includes lease obligations under IFRS 16 and perpetual securities treated as debt divided by Group underlying EBITDAR of pound2171 million calculated for a 52-week period to 21 September 20193 Group underlying EBITDAR divided by rent (both capital and interest) and net finance costs where interest on perpetual securities is treated as an underlying finance costs4 52 weeks to 22nd September 2018 is not available due to the implementation of IFRS 16 Comparatives therefore reflect the 52 weeks to 9th March 20195 Includes retail sales inc vat inc fuel

4

4

7

APPENDIX Interim Results 201920 - November 2019

Plc Board

Kevin OrsquoByrneChief Financial Officer

Mike Coupe Group Chief Executive

Dame Susan Rice Senior Independent Director

Matt BrittinNon-Executive Director

Jo HarlowNon-Executive Director

Brian CassinNon-Executive Director

David KeensNon-Executive Director

Jean Tomlin Non-Executive Director

Martin Scicluna Chairman

8

APPENDIX Interim Results 201920 - November 2019

Plc Board

Mike Coupe Group Chief Executive Officer

Skills and experienceAppointed Group Chief Executive Officer on 9 July 2014 Mike has been a member of the Operating Board since October 2004 Mike has vast retail industry experience in trading strategy marketing digital and online as well as multi-site store experience He joined Sainsburyrsquos from Big Food Group where he was a board director of Big Food Group PLC and Managing Director of Iceland Food Stores He previously worked for both Asda and Tesco PLC where he served in a variety of senior management roles

Date of appointment 1 August 2007Mike has served as an Executive Director since 1 August 2007 and as Chief Executive Officer since 9 July 2014

Committee membershipCorporate Responsibility and Sustainability Committee

Kevin OrsquoByrne Chief Financial Officer

Skills and experienceKevin brings to the Board a wealth of retail and finance experience Kevin was previously Chief Executive Officer of Poundland Group Limited until December 2016 and held executive roles at Kingfisher plc from 2008 to 2015 including Divisional Director UK China and Turkey Chief Executive Officer of BampQ UK amp Ireland and Group Finance Director He was previously Group Finance Director of Dixons Retail plc and European Finance Director of Quaker Oats He was a Non-Executive Director of Land Securities Group PLC from 2008 to September 2017 where he was Chairman of the Audit Committee and Senior Independent Director

Date of appointment 9 January 2017

Other current rolesNon-Executive Director of Greene King plc

Skills and experienceMartin brings a breadth of experience and leadership in both executive and non-executive roles His previous roles include positions as the Chairman of Great Portland Estates plc Senior Independent Director and Chair of the Audit Committee of Worldpay Inc and Non-Executive Director and Chair of the Audit Committee of Lloyds Banking Group plc He was a partner at Deloitte LLP for 26 years serving as Chairman from 1995 to 2007 where his clients included Dixons WH Smith Alliance Unichem and Cadburyrsquos

Other current rolesChairman of RSA Insurance Group plc

Martin Scicluna Chairman

Date of appointment 1 November 2018 Martin joined the Board as Chairman Designate and Non-Executive Director on 1 November 2018 He was appointed as Chairman of the Board on 10 March 2019

Committee membershipChair of the Nomination Committee

Dame Susan Rice Senior Independent Director

Skills and experienceSusan has extensive experience as a Non-Executive Director as well as in retail banking financial services leadership and sustainability Her career in retail bankingis particularly relevant to our ownership ofSainsburyrsquos Bank Previously Susan was a member of the First Ministerrsquos Council of Economic Advisors Managing Director of Lloyds Banking Group Scotland and was previously Chief Executive and then Chairman of Lloyds TSB Scotland plc She has also held a range of other non-executive directorships including at the Bank of England and SSE plc

Committee membershipChair of the Remuneration Committee and a member of the Nomination Committee

Date of appointment 1 June 2013

Other current rolesChair of Scottish Water and Business Stream Chair of the Scottish Fiscal Commission Non-Executive Director of the North American Income Trust C Hoare and Co and Senior Independent Director of the North American Income Trust

9

Other current rolesNon-Executive Director and Chairman of the Audit Committee of Centrica plc

APPENDIX Interim Results 201920 - November 2019

Plc Board

Jean Tomlin Non-Executive Director

Skills and experienceJean has extensive experience and breadth of skills in human resources and corporate responsibility Jean was formerly Director of HR Workforce and Accreditation for The London OrganisingCommittee of the Olympic and Paralympic Games where she set the strategic direction to ensure the mobilisation of the combined 200000-strong workforce including paid staff volunteers and contractors which represented the recruitment and mobilisation of the largest peacetime workforce and set the industry standard for volunteering with the highly acclaimed Games She was previously Group HR Director at Marks and Spencer Group Plc HR Director and founder member of Egg plc and Sales amp Operations Director of Prudential Direct

Date of appointment 1 January 2013

Committee membershipAudit Committee Corporate Responsibility and Sustainability Committee and Nomination Committee

David Keens Non-Executive Director

Skills and experienceDavid has extensive retail experience and knowledge of consumer facing businesses together with his core skills in finance David was formerly Group Finance Director of next plc from 1991 to 2015 and their Group Treasurer from 1986 to 1991 Previous management experience includes nine years in the UK and overseas operations of multinational food manufacturer Nabisco and prior to that seven years in the accountancy profession

Date of appointment 29 April 2015

Committee membershipChair of the Audit Committee and a member of the Nomination Committee

Other current rolesIndependent Board member of Capri Holdings Limited Non-Executive Director of Hakluyt and Chief Executive Officer of Chanzo Limited

Other current rolesNon-Executive Director Senior Independent Director and Chair of the Audit Committee of Auto Trader Group plc

Matt BrittinNon-Executive Director

Skills and experienceMatt has extensive experience of running a high profile fast moving innovative digital business Since 2015 he has been responsible for Googlersquos business and operations in Europe the Middle East and Africa and hersquos been in leadership roles at Google since 2007 Prior to that Matt spent much of his career in media and marketing with particular interests in strategy commercial development and sales performance This included commercial and digital leadership roles in UK media

Date of appointment 27 January 2011

Committee membershipNomination Committee and Remuneration Committee

Other current rolesGooglersquos President ndash Europe Middle East and Africa and Director of The Media Trust

Brian Cassin Non-Executive Director

Skills and experienceBrian brings present day experience of running a FTSE40 group and of big data and analytics ndash topics of key importance to Sainsburyrsquos Brian joined Experian plc as Chief Financial Officer in April 2012 a post he held until his appointment as Chief Executive Officer in July 2014 Prior to this Brian spent his career in investment banking at Greenhill amp Co where he was Managing Director and Partner Brian has also held various roles at Baring Brothers International and at the London Stock Exchange

Date of appointment 1 April 2016

Committee membershipAudit Committee and Nomination Committee

Other current rolesChief Executive Officer of Experian plc

10

APPENDIX Interim Results 201920 - November 2019

Plc Board

Jo Harlow Non-Executive Director

Skills and experienceJo brings a wealth of experience in consumer-facing businesses and in the telecoms and technology industry bothin the UK and internationally Jo spent 12 years in a variety of senior management roles with Nokia and Microsoft Prior to this she spent eight years at PampG and 11 years at Reebok in senior sales and marketing positions in both Europe and the US

Date of appointment 11 September 2017

Committee membershipChair of the Corporate Responsibility and Sustainability Committee and member of the Nomination Committee and Remuneration Committee

Life PresidentLord Sainsbury of Preston Candover KG

Other current rolesNon-Executive Director of InterContinental Hotels plc Non-Executive Director of Halmaplc and Member of the Supervisory Board of Ceconomy AG

11

APPENDIX Interim Results 201920 - November 2019

Operating Board

Mike Coupe Group Chief Executive

Tim FallowfieldCompany Secretary amp Corporate Services Director

Kevin OrsquoByrne Chief Financial Officer

Jim BrownChief Executive Officer of Sainsburyrsquos Bank

Paul Mills-HicksFood Commercial Director

Angie RisleyGroup HR Director

Phil JordanGroup Chief InformationOfficer

Simon RobertsRetail and Operations Director

Clo MoriartyGroup Chief Digital Officer

12

APPENDIX Interim Results 201920 - November 2019

Operating Board

Mike Coupe Group Chief ExecutiveSee Appendix page 9

Kevin OrsquoByrneChief Financial OfficerSee Appendix page 9

Tim FallowfieldCompany Secretary amp Corporate Services Director

Date of appointment September 2004

Skills and experienceTim joined Sainsburyrsquos in 2001 as Company Secretary and joined the Operating Board in September 2004 In addition to his role as Company Secretary Tim is responsible for the Corporate Services Division comprising Legal Services Data Governance Safety Shareholder Services Insurance and Central Security He chairs the Group Safety Committee and the Data Governance Committee Tim joined Sainsburyrsquos from Exelplc the global logistics company now part of DHL where he was Company Secretary and General Counsel He began his career at the international law firm Clifford Chance and is a qualified solicitor Tim is Chairman of the Disability Confident Business Leaders Group which works with Government in shaping the disability employment agenda and in raising awareness of the benefits of employing disabled people

Jim BrownCEO of Sainsburyrsquos Bank

Skills and experienceJim joined Sainsburyrsquos Bank as CEO in June 2019 and is also a member of the Sainsburyrsquos Group Operating Board He has held a number of senior international Financial Services roles - most recently for RBS in the UK as CEO of Williams and Glyn and prior to that CEO of Ulster Bank in Northern Ireland and the Republic of Ireland Before moving to Ireland he was based in Hong Kong and was CEO Retail and Commercial Banking Asia and the Middle East for RBS and ABN AMRO He has also been a member of the RBS Group Management Committee ABN AMRO Executive Group ABN AMRO Global Consumer Leadership Team and the RBSBank of China Joint Steering Committee Earlier in his career he held a number of senior executive roles for Citibank in Asia and Australia and New Zealand Jim has also held various Board positions including at Ulster Bank Saudi Hollandi Bank The Royal Bank of Scotland (China) Co Ltd and RBS (Pakistan) Ltd He is also a past President of the Institute of Banking in Ireland He is currently a Certified Bank Director

Date of appointment August 2019

Paul Mills-HicksFood Commercial Director

Skills and experiencePaul joined the Operating Board in May 2014 as Food Commercial Director having spent over ten years at Sainsburyrsquos He was closely involved in the formation and execution of the lsquoMaking Sainsburyrsquos Great Againrsquo strategy Following this he held a variety of roles in commercial strategy and finance most recently as Business Unit Director for Grocery Prior to Sainsburyrsquos Paul was European Controller at Marks and Spencer Group PLC and a Director at UBS Warburg

Date of appointment May 2014

13

APPENDIX Interim Results 201920 - November 2019

Operating Board

Angie RisleyGroup HR Director

Skills and experienceAngie was appointed Group HR Director and a member of the Operating Board in January 2013 with responsibility for human resources Angie is also a Director of Sainsburyrsquos Bank plc Angie was most recently Non-Executive Director and Chairman of the Remuneration Committee of Serco plc and prior to this was Group HR Director of Lloyds Banking Group and an Executive Director of Whitbread PLC with responsibility for HR and Corporate Social Responsibility Angie is currently Non-Executive Director and Chair of the Remuneration Committee at Smith amp Nephew plc

Date of appointment January 2013

Phil JordanGroup Chief Information Officer

Skills and experiencePhil joined the Board in January 2018 and has brought a fresh globalperspective on technology to the Operating Board in addition to a wealth of experience in digital data and business transformation Prior to joining Sainsburyrsquos Phil had a long and successful track record in telecommunications Most recently he was Global Chief Information Officer at Telefonica overseeing Digital Transformation and Information Technology and prior to that was Chief Information Officer for Vodafone UKIreland Phil has worked as a Non-Executive Advisor on Technology in the Investment amp Retail Banking sector and is currently a Non-Executive Director of TalkTalk Telecom Group PLC and chairs its Cyber-Security Committee

Date of appointment January 2018

Simon RobertsRetail and Operations Director

Skills and experienceSimon joined Sainsburyrsquos and the Operating Board in July 2017 as Central Retail amp Operations Director responsible for Stores Central operation and Logistics In his previous role he was Executive Vice President of Walgreens Boots Alliance and President of Boots with responsibility for commercial and retail operations across the UK and Ireland Prior to Boots Simon was at Marks and Spencer Group PLC where he held operational and customer leadership roles across stores divisions and central operations Simon is also the Non-Executive Chairman at the Institute ofCustomer Service

Date of appointment July 2017

Clodagh MoriartyGroup Chief Digital Officer

Skills and experienceClodagh was appointed Group Chief Digital Officer in June 2018 Clodagh leads the delivery of a consistent and first-rate digital experience for customers across Sainsburyrsquos Argos and Sainsburyrsquos BankClodagh joined Sainsburyrsquos in 2010 from Bain amp Co management consultants where she had gained experience working on a broad range of projects across multiple sectors and countries Following two years as Head of Strategy at Sainsburyrsquosshe moved into Food Commercial as Category Manager for Meal Solutions and then became Head of Online Trading spanning Food General Merchandise and Clothing before being promoted to Director of Online in 2016 In this role Clodagh was instrumental in driving innovation within Groceries Online and launching new initiatives including SmartShop and Chop Chop

Date of appointment June 2018

14

APPENDIX Interim Results 201920 - November 2019

Supplementary financial details

3 Financial calendarQ3 trading statement(15 weeks to 4 January 2020)

Preliminary results(52 weeks to 7 March 2020)

8 January 2020

30 April 2020

1 Weighted average number of shares

The interim dividend datesOrdinary shares

Ex-dividend 14 November 2019Record 15 November 2019Payment 20 December 2019

H1 201920 22074m (24613m diluted)

H1 201819 21959m (24646m diluted) InterimFinalTotal

2 Dividend

201920

33p 31p79p

110p

201819

15

APPENDIX Interim Results 201920 - November 2019

Contacts

24

James CollinsHead of Investor RelationsTel + 44 (0) 20 7695 7112JamesCollinssainsburyscouk

Susie LynskeyInvestor Relations ManagerTel + 44 (0) 20 7695 0889SusieLynskeysainsburyscouk

Glyn DaviesInvestor Relations AssistantTel + 44 (0) 20 7695 0259GlynDaviessainsburyscouk

wwwj-sainsburycoukJ Sainsbury plc 33 Holborn London EC1N 2HT

Irene GalvanInvestor Relations AnalystTel + 44 (0) 20 7695 2762IreneGalvansainsburyscouk

  • Slide Number 1
  • Slide Number 2
  • Financial overview
  • Group performance overview
  • Retail sales
  • Sales performance versus market
  • Financial services
  • Financial services
  • Items excluded from underlying results
  • Retail capital expenditure
  • Pensions
  • Retail free cash flow
  • Balance sheet targets
  • Summary and Outlook
  • Slide Number 15
  • Key industry challenges
  • We will help our customers live well for less
  • Our strategy
  • Slide Number 19
  • Value brand investment
  • Lower prices on key volume lines
  • We continue to be less dependent on promotions
  • Improved grocery value
  • Slide Number 24
  • Category tier performance
  • Premium private label
  • Distinctive brands
  • Beauty Rollout
  • Our values make us different
  • Argos category and range focus
  • Clothing
  • Slide Number 32
  • Channels Supermarkets
  • Store investments driving customer satisfaction
  • Channels Convenience
  • Channels Groceries Online
  • Channels Argos
  • Slide Number 38
  • Product Quality Framework helps us fund investment
  • PQF cereals case study
  • BAU savings to offset cost inflation
  • Strategic cost transformation 5 year plan
  • Slide Number 43
  • Financial Services Priorities
  • Financial Services reshaping the portfolio
  • Financial Services key targets
  • Nectar
  • Slide Number 48
  • Digital
  • We will help our customers live well for less
  • Slide Number 51
  • Slide Number 52
  • Guidance for 201920
  • Retail sales
  • Sainsburyrsquos sales area and store numbers
  • Sainsburyrsquos store estate
  • Sainsburyrsquos investment programme
  • Retail margin
  • Group retail
  • Plc Board
  • Plc Board
  • Plc Board
  • Plc Board
  • Operating Board
  • Operating Board
  • Operating Board
  • Supplementary financial details
  • Contacts
Page 61: Interim Results 17/18 - Sainsbury's/media/Files/S... · 3 Interim Results 2019/20 - November 2019. Financial overview • First period reporting on an inc. IFRS 16 basis - Material

APPENDIX Interim Results 201920 - November 2019

H1201920

H1201819

Group retail

Return on capital employed 1

Net debt to EBITDAR (times)23

Fixed charge cover (times)2

Underlying tax rate Core retail capex sales5

713126

26515

743326

25715

poundm

1 ROCE Return is defined as a 52 week rolling underlying profit before interest and tax Capital employed is defined as group net assets2 Net debt of pound6778 million includes lease obligations under IFRS 16 and perpetual securities treated as debt divided by Group underlying EBITDAR of pound2171 million calculated for a 52-week period to 21 September 20193 Group underlying EBITDAR divided by rent (both capital and interest) and net finance costs where interest on perpetual securities is treated as an underlying finance costs4 52 weeks to 22nd September 2018 is not available due to the implementation of IFRS 16 Comparatives therefore reflect the 52 weeks to 9th March 20195 Includes retail sales inc vat inc fuel

4

4

7

APPENDIX Interim Results 201920 - November 2019

Plc Board

Kevin OrsquoByrneChief Financial Officer

Mike Coupe Group Chief Executive

Dame Susan Rice Senior Independent Director

Matt BrittinNon-Executive Director

Jo HarlowNon-Executive Director

Brian CassinNon-Executive Director

David KeensNon-Executive Director

Jean Tomlin Non-Executive Director

Martin Scicluna Chairman

8

APPENDIX Interim Results 201920 - November 2019

Plc Board

Mike Coupe Group Chief Executive Officer

Skills and experienceAppointed Group Chief Executive Officer on 9 July 2014 Mike has been a member of the Operating Board since October 2004 Mike has vast retail industry experience in trading strategy marketing digital and online as well as multi-site store experience He joined Sainsburyrsquos from Big Food Group where he was a board director of Big Food Group PLC and Managing Director of Iceland Food Stores He previously worked for both Asda and Tesco PLC where he served in a variety of senior management roles

Date of appointment 1 August 2007Mike has served as an Executive Director since 1 August 2007 and as Chief Executive Officer since 9 July 2014

Committee membershipCorporate Responsibility and Sustainability Committee

Kevin OrsquoByrne Chief Financial Officer

Skills and experienceKevin brings to the Board a wealth of retail and finance experience Kevin was previously Chief Executive Officer of Poundland Group Limited until December 2016 and held executive roles at Kingfisher plc from 2008 to 2015 including Divisional Director UK China and Turkey Chief Executive Officer of BampQ UK amp Ireland and Group Finance Director He was previously Group Finance Director of Dixons Retail plc and European Finance Director of Quaker Oats He was a Non-Executive Director of Land Securities Group PLC from 2008 to September 2017 where he was Chairman of the Audit Committee and Senior Independent Director

Date of appointment 9 January 2017

Other current rolesNon-Executive Director of Greene King plc

Skills and experienceMartin brings a breadth of experience and leadership in both executive and non-executive roles His previous roles include positions as the Chairman of Great Portland Estates plc Senior Independent Director and Chair of the Audit Committee of Worldpay Inc and Non-Executive Director and Chair of the Audit Committee of Lloyds Banking Group plc He was a partner at Deloitte LLP for 26 years serving as Chairman from 1995 to 2007 where his clients included Dixons WH Smith Alliance Unichem and Cadburyrsquos

Other current rolesChairman of RSA Insurance Group plc

Martin Scicluna Chairman

Date of appointment 1 November 2018 Martin joined the Board as Chairman Designate and Non-Executive Director on 1 November 2018 He was appointed as Chairman of the Board on 10 March 2019

Committee membershipChair of the Nomination Committee

Dame Susan Rice Senior Independent Director

Skills and experienceSusan has extensive experience as a Non-Executive Director as well as in retail banking financial services leadership and sustainability Her career in retail bankingis particularly relevant to our ownership ofSainsburyrsquos Bank Previously Susan was a member of the First Ministerrsquos Council of Economic Advisors Managing Director of Lloyds Banking Group Scotland and was previously Chief Executive and then Chairman of Lloyds TSB Scotland plc She has also held a range of other non-executive directorships including at the Bank of England and SSE plc

Committee membershipChair of the Remuneration Committee and a member of the Nomination Committee

Date of appointment 1 June 2013

Other current rolesChair of Scottish Water and Business Stream Chair of the Scottish Fiscal Commission Non-Executive Director of the North American Income Trust C Hoare and Co and Senior Independent Director of the North American Income Trust

9

Other current rolesNon-Executive Director and Chairman of the Audit Committee of Centrica plc

APPENDIX Interim Results 201920 - November 2019

Plc Board

Jean Tomlin Non-Executive Director

Skills and experienceJean has extensive experience and breadth of skills in human resources and corporate responsibility Jean was formerly Director of HR Workforce and Accreditation for The London OrganisingCommittee of the Olympic and Paralympic Games where she set the strategic direction to ensure the mobilisation of the combined 200000-strong workforce including paid staff volunteers and contractors which represented the recruitment and mobilisation of the largest peacetime workforce and set the industry standard for volunteering with the highly acclaimed Games She was previously Group HR Director at Marks and Spencer Group Plc HR Director and founder member of Egg plc and Sales amp Operations Director of Prudential Direct

Date of appointment 1 January 2013

Committee membershipAudit Committee Corporate Responsibility and Sustainability Committee and Nomination Committee

David Keens Non-Executive Director

Skills and experienceDavid has extensive retail experience and knowledge of consumer facing businesses together with his core skills in finance David was formerly Group Finance Director of next plc from 1991 to 2015 and their Group Treasurer from 1986 to 1991 Previous management experience includes nine years in the UK and overseas operations of multinational food manufacturer Nabisco and prior to that seven years in the accountancy profession

Date of appointment 29 April 2015

Committee membershipChair of the Audit Committee and a member of the Nomination Committee

Other current rolesIndependent Board member of Capri Holdings Limited Non-Executive Director of Hakluyt and Chief Executive Officer of Chanzo Limited

Other current rolesNon-Executive Director Senior Independent Director and Chair of the Audit Committee of Auto Trader Group plc

Matt BrittinNon-Executive Director

Skills and experienceMatt has extensive experience of running a high profile fast moving innovative digital business Since 2015 he has been responsible for Googlersquos business and operations in Europe the Middle East and Africa and hersquos been in leadership roles at Google since 2007 Prior to that Matt spent much of his career in media and marketing with particular interests in strategy commercial development and sales performance This included commercial and digital leadership roles in UK media

Date of appointment 27 January 2011

Committee membershipNomination Committee and Remuneration Committee

Other current rolesGooglersquos President ndash Europe Middle East and Africa and Director of The Media Trust

Brian Cassin Non-Executive Director

Skills and experienceBrian brings present day experience of running a FTSE40 group and of big data and analytics ndash topics of key importance to Sainsburyrsquos Brian joined Experian plc as Chief Financial Officer in April 2012 a post he held until his appointment as Chief Executive Officer in July 2014 Prior to this Brian spent his career in investment banking at Greenhill amp Co where he was Managing Director and Partner Brian has also held various roles at Baring Brothers International and at the London Stock Exchange

Date of appointment 1 April 2016

Committee membershipAudit Committee and Nomination Committee

Other current rolesChief Executive Officer of Experian plc

10

APPENDIX Interim Results 201920 - November 2019

Plc Board

Jo Harlow Non-Executive Director

Skills and experienceJo brings a wealth of experience in consumer-facing businesses and in the telecoms and technology industry bothin the UK and internationally Jo spent 12 years in a variety of senior management roles with Nokia and Microsoft Prior to this she spent eight years at PampG and 11 years at Reebok in senior sales and marketing positions in both Europe and the US

Date of appointment 11 September 2017

Committee membershipChair of the Corporate Responsibility and Sustainability Committee and member of the Nomination Committee and Remuneration Committee

Life PresidentLord Sainsbury of Preston Candover KG

Other current rolesNon-Executive Director of InterContinental Hotels plc Non-Executive Director of Halmaplc and Member of the Supervisory Board of Ceconomy AG

11

APPENDIX Interim Results 201920 - November 2019

Operating Board

Mike Coupe Group Chief Executive

Tim FallowfieldCompany Secretary amp Corporate Services Director

Kevin OrsquoByrne Chief Financial Officer

Jim BrownChief Executive Officer of Sainsburyrsquos Bank

Paul Mills-HicksFood Commercial Director

Angie RisleyGroup HR Director

Phil JordanGroup Chief InformationOfficer

Simon RobertsRetail and Operations Director

Clo MoriartyGroup Chief Digital Officer

12

APPENDIX Interim Results 201920 - November 2019

Operating Board

Mike Coupe Group Chief ExecutiveSee Appendix page 9

Kevin OrsquoByrneChief Financial OfficerSee Appendix page 9

Tim FallowfieldCompany Secretary amp Corporate Services Director

Date of appointment September 2004

Skills and experienceTim joined Sainsburyrsquos in 2001 as Company Secretary and joined the Operating Board in September 2004 In addition to his role as Company Secretary Tim is responsible for the Corporate Services Division comprising Legal Services Data Governance Safety Shareholder Services Insurance and Central Security He chairs the Group Safety Committee and the Data Governance Committee Tim joined Sainsburyrsquos from Exelplc the global logistics company now part of DHL where he was Company Secretary and General Counsel He began his career at the international law firm Clifford Chance and is a qualified solicitor Tim is Chairman of the Disability Confident Business Leaders Group which works with Government in shaping the disability employment agenda and in raising awareness of the benefits of employing disabled people

Jim BrownCEO of Sainsburyrsquos Bank

Skills and experienceJim joined Sainsburyrsquos Bank as CEO in June 2019 and is also a member of the Sainsburyrsquos Group Operating Board He has held a number of senior international Financial Services roles - most recently for RBS in the UK as CEO of Williams and Glyn and prior to that CEO of Ulster Bank in Northern Ireland and the Republic of Ireland Before moving to Ireland he was based in Hong Kong and was CEO Retail and Commercial Banking Asia and the Middle East for RBS and ABN AMRO He has also been a member of the RBS Group Management Committee ABN AMRO Executive Group ABN AMRO Global Consumer Leadership Team and the RBSBank of China Joint Steering Committee Earlier in his career he held a number of senior executive roles for Citibank in Asia and Australia and New Zealand Jim has also held various Board positions including at Ulster Bank Saudi Hollandi Bank The Royal Bank of Scotland (China) Co Ltd and RBS (Pakistan) Ltd He is also a past President of the Institute of Banking in Ireland He is currently a Certified Bank Director

Date of appointment August 2019

Paul Mills-HicksFood Commercial Director

Skills and experiencePaul joined the Operating Board in May 2014 as Food Commercial Director having spent over ten years at Sainsburyrsquos He was closely involved in the formation and execution of the lsquoMaking Sainsburyrsquos Great Againrsquo strategy Following this he held a variety of roles in commercial strategy and finance most recently as Business Unit Director for Grocery Prior to Sainsburyrsquos Paul was European Controller at Marks and Spencer Group PLC and a Director at UBS Warburg

Date of appointment May 2014

13

APPENDIX Interim Results 201920 - November 2019

Operating Board

Angie RisleyGroup HR Director

Skills and experienceAngie was appointed Group HR Director and a member of the Operating Board in January 2013 with responsibility for human resources Angie is also a Director of Sainsburyrsquos Bank plc Angie was most recently Non-Executive Director and Chairman of the Remuneration Committee of Serco plc and prior to this was Group HR Director of Lloyds Banking Group and an Executive Director of Whitbread PLC with responsibility for HR and Corporate Social Responsibility Angie is currently Non-Executive Director and Chair of the Remuneration Committee at Smith amp Nephew plc

Date of appointment January 2013

Phil JordanGroup Chief Information Officer

Skills and experiencePhil joined the Board in January 2018 and has brought a fresh globalperspective on technology to the Operating Board in addition to a wealth of experience in digital data and business transformation Prior to joining Sainsburyrsquos Phil had a long and successful track record in telecommunications Most recently he was Global Chief Information Officer at Telefonica overseeing Digital Transformation and Information Technology and prior to that was Chief Information Officer for Vodafone UKIreland Phil has worked as a Non-Executive Advisor on Technology in the Investment amp Retail Banking sector and is currently a Non-Executive Director of TalkTalk Telecom Group PLC and chairs its Cyber-Security Committee

Date of appointment January 2018

Simon RobertsRetail and Operations Director

Skills and experienceSimon joined Sainsburyrsquos and the Operating Board in July 2017 as Central Retail amp Operations Director responsible for Stores Central operation and Logistics In his previous role he was Executive Vice President of Walgreens Boots Alliance and President of Boots with responsibility for commercial and retail operations across the UK and Ireland Prior to Boots Simon was at Marks and Spencer Group PLC where he held operational and customer leadership roles across stores divisions and central operations Simon is also the Non-Executive Chairman at the Institute ofCustomer Service

Date of appointment July 2017

Clodagh MoriartyGroup Chief Digital Officer

Skills and experienceClodagh was appointed Group Chief Digital Officer in June 2018 Clodagh leads the delivery of a consistent and first-rate digital experience for customers across Sainsburyrsquos Argos and Sainsburyrsquos BankClodagh joined Sainsburyrsquos in 2010 from Bain amp Co management consultants where she had gained experience working on a broad range of projects across multiple sectors and countries Following two years as Head of Strategy at Sainsburyrsquosshe moved into Food Commercial as Category Manager for Meal Solutions and then became Head of Online Trading spanning Food General Merchandise and Clothing before being promoted to Director of Online in 2016 In this role Clodagh was instrumental in driving innovation within Groceries Online and launching new initiatives including SmartShop and Chop Chop

Date of appointment June 2018

14

APPENDIX Interim Results 201920 - November 2019

Supplementary financial details

3 Financial calendarQ3 trading statement(15 weeks to 4 January 2020)

Preliminary results(52 weeks to 7 March 2020)

8 January 2020

30 April 2020

1 Weighted average number of shares

The interim dividend datesOrdinary shares

Ex-dividend 14 November 2019Record 15 November 2019Payment 20 December 2019

H1 201920 22074m (24613m diluted)

H1 201819 21959m (24646m diluted) InterimFinalTotal

2 Dividend

201920

33p 31p79p

110p

201819

15

APPENDIX Interim Results 201920 - November 2019

Contacts

24

James CollinsHead of Investor RelationsTel + 44 (0) 20 7695 7112JamesCollinssainsburyscouk

Susie LynskeyInvestor Relations ManagerTel + 44 (0) 20 7695 0889SusieLynskeysainsburyscouk

Glyn DaviesInvestor Relations AssistantTel + 44 (0) 20 7695 0259GlynDaviessainsburyscouk

wwwj-sainsburycoukJ Sainsbury plc 33 Holborn London EC1N 2HT

Irene GalvanInvestor Relations AnalystTel + 44 (0) 20 7695 2762IreneGalvansainsburyscouk

  • Slide Number 1
  • Slide Number 2
  • Financial overview
  • Group performance overview
  • Retail sales
  • Sales performance versus market
  • Financial services
  • Financial services
  • Items excluded from underlying results
  • Retail capital expenditure
  • Pensions
  • Retail free cash flow
  • Balance sheet targets
  • Summary and Outlook
  • Slide Number 15
  • Key industry challenges
  • We will help our customers live well for less
  • Our strategy
  • Slide Number 19
  • Value brand investment
  • Lower prices on key volume lines
  • We continue to be less dependent on promotions
  • Improved grocery value
  • Slide Number 24
  • Category tier performance
  • Premium private label
  • Distinctive brands
  • Beauty Rollout
  • Our values make us different
  • Argos category and range focus
  • Clothing
  • Slide Number 32
  • Channels Supermarkets
  • Store investments driving customer satisfaction
  • Channels Convenience
  • Channels Groceries Online
  • Channels Argos
  • Slide Number 38
  • Product Quality Framework helps us fund investment
  • PQF cereals case study
  • BAU savings to offset cost inflation
  • Strategic cost transformation 5 year plan
  • Slide Number 43
  • Financial Services Priorities
  • Financial Services reshaping the portfolio
  • Financial Services key targets
  • Nectar
  • Slide Number 48
  • Digital
  • We will help our customers live well for less
  • Slide Number 51
  • Slide Number 52
  • Guidance for 201920
  • Retail sales
  • Sainsburyrsquos sales area and store numbers
  • Sainsburyrsquos store estate
  • Sainsburyrsquos investment programme
  • Retail margin
  • Group retail
  • Plc Board
  • Plc Board
  • Plc Board
  • Plc Board
  • Operating Board
  • Operating Board
  • Operating Board
  • Supplementary financial details
  • Contacts
Page 62: Interim Results 17/18 - Sainsbury's/media/Files/S... · 3 Interim Results 2019/20 - November 2019. Financial overview • First period reporting on an inc. IFRS 16 basis - Material

APPENDIX Interim Results 201920 - November 2019

Plc Board

Kevin OrsquoByrneChief Financial Officer

Mike Coupe Group Chief Executive

Dame Susan Rice Senior Independent Director

Matt BrittinNon-Executive Director

Jo HarlowNon-Executive Director

Brian CassinNon-Executive Director

David KeensNon-Executive Director

Jean Tomlin Non-Executive Director

Martin Scicluna Chairman

8

APPENDIX Interim Results 201920 - November 2019

Plc Board

Mike Coupe Group Chief Executive Officer

Skills and experienceAppointed Group Chief Executive Officer on 9 July 2014 Mike has been a member of the Operating Board since October 2004 Mike has vast retail industry experience in trading strategy marketing digital and online as well as multi-site store experience He joined Sainsburyrsquos from Big Food Group where he was a board director of Big Food Group PLC and Managing Director of Iceland Food Stores He previously worked for both Asda and Tesco PLC where he served in a variety of senior management roles

Date of appointment 1 August 2007Mike has served as an Executive Director since 1 August 2007 and as Chief Executive Officer since 9 July 2014

Committee membershipCorporate Responsibility and Sustainability Committee

Kevin OrsquoByrne Chief Financial Officer

Skills and experienceKevin brings to the Board a wealth of retail and finance experience Kevin was previously Chief Executive Officer of Poundland Group Limited until December 2016 and held executive roles at Kingfisher plc from 2008 to 2015 including Divisional Director UK China and Turkey Chief Executive Officer of BampQ UK amp Ireland and Group Finance Director He was previously Group Finance Director of Dixons Retail plc and European Finance Director of Quaker Oats He was a Non-Executive Director of Land Securities Group PLC from 2008 to September 2017 where he was Chairman of the Audit Committee and Senior Independent Director

Date of appointment 9 January 2017

Other current rolesNon-Executive Director of Greene King plc

Skills and experienceMartin brings a breadth of experience and leadership in both executive and non-executive roles His previous roles include positions as the Chairman of Great Portland Estates plc Senior Independent Director and Chair of the Audit Committee of Worldpay Inc and Non-Executive Director and Chair of the Audit Committee of Lloyds Banking Group plc He was a partner at Deloitte LLP for 26 years serving as Chairman from 1995 to 2007 where his clients included Dixons WH Smith Alliance Unichem and Cadburyrsquos

Other current rolesChairman of RSA Insurance Group plc

Martin Scicluna Chairman

Date of appointment 1 November 2018 Martin joined the Board as Chairman Designate and Non-Executive Director on 1 November 2018 He was appointed as Chairman of the Board on 10 March 2019

Committee membershipChair of the Nomination Committee

Dame Susan Rice Senior Independent Director

Skills and experienceSusan has extensive experience as a Non-Executive Director as well as in retail banking financial services leadership and sustainability Her career in retail bankingis particularly relevant to our ownership ofSainsburyrsquos Bank Previously Susan was a member of the First Ministerrsquos Council of Economic Advisors Managing Director of Lloyds Banking Group Scotland and was previously Chief Executive and then Chairman of Lloyds TSB Scotland plc She has also held a range of other non-executive directorships including at the Bank of England and SSE plc

Committee membershipChair of the Remuneration Committee and a member of the Nomination Committee

Date of appointment 1 June 2013

Other current rolesChair of Scottish Water and Business Stream Chair of the Scottish Fiscal Commission Non-Executive Director of the North American Income Trust C Hoare and Co and Senior Independent Director of the North American Income Trust

9

Other current rolesNon-Executive Director and Chairman of the Audit Committee of Centrica plc

APPENDIX Interim Results 201920 - November 2019

Plc Board

Jean Tomlin Non-Executive Director

Skills and experienceJean has extensive experience and breadth of skills in human resources and corporate responsibility Jean was formerly Director of HR Workforce and Accreditation for The London OrganisingCommittee of the Olympic and Paralympic Games where she set the strategic direction to ensure the mobilisation of the combined 200000-strong workforce including paid staff volunteers and contractors which represented the recruitment and mobilisation of the largest peacetime workforce and set the industry standard for volunteering with the highly acclaimed Games She was previously Group HR Director at Marks and Spencer Group Plc HR Director and founder member of Egg plc and Sales amp Operations Director of Prudential Direct

Date of appointment 1 January 2013

Committee membershipAudit Committee Corporate Responsibility and Sustainability Committee and Nomination Committee

David Keens Non-Executive Director

Skills and experienceDavid has extensive retail experience and knowledge of consumer facing businesses together with his core skills in finance David was formerly Group Finance Director of next plc from 1991 to 2015 and their Group Treasurer from 1986 to 1991 Previous management experience includes nine years in the UK and overseas operations of multinational food manufacturer Nabisco and prior to that seven years in the accountancy profession

Date of appointment 29 April 2015

Committee membershipChair of the Audit Committee and a member of the Nomination Committee

Other current rolesIndependent Board member of Capri Holdings Limited Non-Executive Director of Hakluyt and Chief Executive Officer of Chanzo Limited

Other current rolesNon-Executive Director Senior Independent Director and Chair of the Audit Committee of Auto Trader Group plc

Matt BrittinNon-Executive Director

Skills and experienceMatt has extensive experience of running a high profile fast moving innovative digital business Since 2015 he has been responsible for Googlersquos business and operations in Europe the Middle East and Africa and hersquos been in leadership roles at Google since 2007 Prior to that Matt spent much of his career in media and marketing with particular interests in strategy commercial development and sales performance This included commercial and digital leadership roles in UK media

Date of appointment 27 January 2011

Committee membershipNomination Committee and Remuneration Committee

Other current rolesGooglersquos President ndash Europe Middle East and Africa and Director of The Media Trust

Brian Cassin Non-Executive Director

Skills and experienceBrian brings present day experience of running a FTSE40 group and of big data and analytics ndash topics of key importance to Sainsburyrsquos Brian joined Experian plc as Chief Financial Officer in April 2012 a post he held until his appointment as Chief Executive Officer in July 2014 Prior to this Brian spent his career in investment banking at Greenhill amp Co where he was Managing Director and Partner Brian has also held various roles at Baring Brothers International and at the London Stock Exchange

Date of appointment 1 April 2016

Committee membershipAudit Committee and Nomination Committee

Other current rolesChief Executive Officer of Experian plc

10

APPENDIX Interim Results 201920 - November 2019

Plc Board

Jo Harlow Non-Executive Director

Skills and experienceJo brings a wealth of experience in consumer-facing businesses and in the telecoms and technology industry bothin the UK and internationally Jo spent 12 years in a variety of senior management roles with Nokia and Microsoft Prior to this she spent eight years at PampG and 11 years at Reebok in senior sales and marketing positions in both Europe and the US

Date of appointment 11 September 2017

Committee membershipChair of the Corporate Responsibility and Sustainability Committee and member of the Nomination Committee and Remuneration Committee

Life PresidentLord Sainsbury of Preston Candover KG

Other current rolesNon-Executive Director of InterContinental Hotels plc Non-Executive Director of Halmaplc and Member of the Supervisory Board of Ceconomy AG

11

APPENDIX Interim Results 201920 - November 2019

Operating Board

Mike Coupe Group Chief Executive

Tim FallowfieldCompany Secretary amp Corporate Services Director

Kevin OrsquoByrne Chief Financial Officer

Jim BrownChief Executive Officer of Sainsburyrsquos Bank

Paul Mills-HicksFood Commercial Director

Angie RisleyGroup HR Director

Phil JordanGroup Chief InformationOfficer

Simon RobertsRetail and Operations Director

Clo MoriartyGroup Chief Digital Officer

12

APPENDIX Interim Results 201920 - November 2019

Operating Board

Mike Coupe Group Chief ExecutiveSee Appendix page 9

Kevin OrsquoByrneChief Financial OfficerSee Appendix page 9

Tim FallowfieldCompany Secretary amp Corporate Services Director

Date of appointment September 2004

Skills and experienceTim joined Sainsburyrsquos in 2001 as Company Secretary and joined the Operating Board in September 2004 In addition to his role as Company Secretary Tim is responsible for the Corporate Services Division comprising Legal Services Data Governance Safety Shareholder Services Insurance and Central Security He chairs the Group Safety Committee and the Data Governance Committee Tim joined Sainsburyrsquos from Exelplc the global logistics company now part of DHL where he was Company Secretary and General Counsel He began his career at the international law firm Clifford Chance and is a qualified solicitor Tim is Chairman of the Disability Confident Business Leaders Group which works with Government in shaping the disability employment agenda and in raising awareness of the benefits of employing disabled people

Jim BrownCEO of Sainsburyrsquos Bank

Skills and experienceJim joined Sainsburyrsquos Bank as CEO in June 2019 and is also a member of the Sainsburyrsquos Group Operating Board He has held a number of senior international Financial Services roles - most recently for RBS in the UK as CEO of Williams and Glyn and prior to that CEO of Ulster Bank in Northern Ireland and the Republic of Ireland Before moving to Ireland he was based in Hong Kong and was CEO Retail and Commercial Banking Asia and the Middle East for RBS and ABN AMRO He has also been a member of the RBS Group Management Committee ABN AMRO Executive Group ABN AMRO Global Consumer Leadership Team and the RBSBank of China Joint Steering Committee Earlier in his career he held a number of senior executive roles for Citibank in Asia and Australia and New Zealand Jim has also held various Board positions including at Ulster Bank Saudi Hollandi Bank The Royal Bank of Scotland (China) Co Ltd and RBS (Pakistan) Ltd He is also a past President of the Institute of Banking in Ireland He is currently a Certified Bank Director

Date of appointment August 2019

Paul Mills-HicksFood Commercial Director

Skills and experiencePaul joined the Operating Board in May 2014 as Food Commercial Director having spent over ten years at Sainsburyrsquos He was closely involved in the formation and execution of the lsquoMaking Sainsburyrsquos Great Againrsquo strategy Following this he held a variety of roles in commercial strategy and finance most recently as Business Unit Director for Grocery Prior to Sainsburyrsquos Paul was European Controller at Marks and Spencer Group PLC and a Director at UBS Warburg

Date of appointment May 2014

13

APPENDIX Interim Results 201920 - November 2019

Operating Board

Angie RisleyGroup HR Director

Skills and experienceAngie was appointed Group HR Director and a member of the Operating Board in January 2013 with responsibility for human resources Angie is also a Director of Sainsburyrsquos Bank plc Angie was most recently Non-Executive Director and Chairman of the Remuneration Committee of Serco plc and prior to this was Group HR Director of Lloyds Banking Group and an Executive Director of Whitbread PLC with responsibility for HR and Corporate Social Responsibility Angie is currently Non-Executive Director and Chair of the Remuneration Committee at Smith amp Nephew plc

Date of appointment January 2013

Phil JordanGroup Chief Information Officer

Skills and experiencePhil joined the Board in January 2018 and has brought a fresh globalperspective on technology to the Operating Board in addition to a wealth of experience in digital data and business transformation Prior to joining Sainsburyrsquos Phil had a long and successful track record in telecommunications Most recently he was Global Chief Information Officer at Telefonica overseeing Digital Transformation and Information Technology and prior to that was Chief Information Officer for Vodafone UKIreland Phil has worked as a Non-Executive Advisor on Technology in the Investment amp Retail Banking sector and is currently a Non-Executive Director of TalkTalk Telecom Group PLC and chairs its Cyber-Security Committee

Date of appointment January 2018

Simon RobertsRetail and Operations Director

Skills and experienceSimon joined Sainsburyrsquos and the Operating Board in July 2017 as Central Retail amp Operations Director responsible for Stores Central operation and Logistics In his previous role he was Executive Vice President of Walgreens Boots Alliance and President of Boots with responsibility for commercial and retail operations across the UK and Ireland Prior to Boots Simon was at Marks and Spencer Group PLC where he held operational and customer leadership roles across stores divisions and central operations Simon is also the Non-Executive Chairman at the Institute ofCustomer Service

Date of appointment July 2017

Clodagh MoriartyGroup Chief Digital Officer

Skills and experienceClodagh was appointed Group Chief Digital Officer in June 2018 Clodagh leads the delivery of a consistent and first-rate digital experience for customers across Sainsburyrsquos Argos and Sainsburyrsquos BankClodagh joined Sainsburyrsquos in 2010 from Bain amp Co management consultants where she had gained experience working on a broad range of projects across multiple sectors and countries Following two years as Head of Strategy at Sainsburyrsquosshe moved into Food Commercial as Category Manager for Meal Solutions and then became Head of Online Trading spanning Food General Merchandise and Clothing before being promoted to Director of Online in 2016 In this role Clodagh was instrumental in driving innovation within Groceries Online and launching new initiatives including SmartShop and Chop Chop

Date of appointment June 2018

14

APPENDIX Interim Results 201920 - November 2019

Supplementary financial details

3 Financial calendarQ3 trading statement(15 weeks to 4 January 2020)

Preliminary results(52 weeks to 7 March 2020)

8 January 2020

30 April 2020

1 Weighted average number of shares

The interim dividend datesOrdinary shares

Ex-dividend 14 November 2019Record 15 November 2019Payment 20 December 2019

H1 201920 22074m (24613m diluted)

H1 201819 21959m (24646m diluted) InterimFinalTotal

2 Dividend

201920

33p 31p79p

110p

201819

15

APPENDIX Interim Results 201920 - November 2019

Contacts

24

James CollinsHead of Investor RelationsTel + 44 (0) 20 7695 7112JamesCollinssainsburyscouk

Susie LynskeyInvestor Relations ManagerTel + 44 (0) 20 7695 0889SusieLynskeysainsburyscouk

Glyn DaviesInvestor Relations AssistantTel + 44 (0) 20 7695 0259GlynDaviessainsburyscouk

wwwj-sainsburycoukJ Sainsbury plc 33 Holborn London EC1N 2HT

Irene GalvanInvestor Relations AnalystTel + 44 (0) 20 7695 2762IreneGalvansainsburyscouk

  • Slide Number 1
  • Slide Number 2
  • Financial overview
  • Group performance overview
  • Retail sales
  • Sales performance versus market
  • Financial services
  • Financial services
  • Items excluded from underlying results
  • Retail capital expenditure
  • Pensions
  • Retail free cash flow
  • Balance sheet targets
  • Summary and Outlook
  • Slide Number 15
  • Key industry challenges
  • We will help our customers live well for less
  • Our strategy
  • Slide Number 19
  • Value brand investment
  • Lower prices on key volume lines
  • We continue to be less dependent on promotions
  • Improved grocery value
  • Slide Number 24
  • Category tier performance
  • Premium private label
  • Distinctive brands
  • Beauty Rollout
  • Our values make us different
  • Argos category and range focus
  • Clothing
  • Slide Number 32
  • Channels Supermarkets
  • Store investments driving customer satisfaction
  • Channels Convenience
  • Channels Groceries Online
  • Channels Argos
  • Slide Number 38
  • Product Quality Framework helps us fund investment
  • PQF cereals case study
  • BAU savings to offset cost inflation
  • Strategic cost transformation 5 year plan
  • Slide Number 43
  • Financial Services Priorities
  • Financial Services reshaping the portfolio
  • Financial Services key targets
  • Nectar
  • Slide Number 48
  • Digital
  • We will help our customers live well for less
  • Slide Number 51
  • Slide Number 52
  • Guidance for 201920
  • Retail sales
  • Sainsburyrsquos sales area and store numbers
  • Sainsburyrsquos store estate
  • Sainsburyrsquos investment programme
  • Retail margin
  • Group retail
  • Plc Board
  • Plc Board
  • Plc Board
  • Plc Board
  • Operating Board
  • Operating Board
  • Operating Board
  • Supplementary financial details
  • Contacts
Page 63: Interim Results 17/18 - Sainsbury's/media/Files/S... · 3 Interim Results 2019/20 - November 2019. Financial overview • First period reporting on an inc. IFRS 16 basis - Material

APPENDIX Interim Results 201920 - November 2019

Plc Board

Mike Coupe Group Chief Executive Officer

Skills and experienceAppointed Group Chief Executive Officer on 9 July 2014 Mike has been a member of the Operating Board since October 2004 Mike has vast retail industry experience in trading strategy marketing digital and online as well as multi-site store experience He joined Sainsburyrsquos from Big Food Group where he was a board director of Big Food Group PLC and Managing Director of Iceland Food Stores He previously worked for both Asda and Tesco PLC where he served in a variety of senior management roles

Date of appointment 1 August 2007Mike has served as an Executive Director since 1 August 2007 and as Chief Executive Officer since 9 July 2014

Committee membershipCorporate Responsibility and Sustainability Committee

Kevin OrsquoByrne Chief Financial Officer

Skills and experienceKevin brings to the Board a wealth of retail and finance experience Kevin was previously Chief Executive Officer of Poundland Group Limited until December 2016 and held executive roles at Kingfisher plc from 2008 to 2015 including Divisional Director UK China and Turkey Chief Executive Officer of BampQ UK amp Ireland and Group Finance Director He was previously Group Finance Director of Dixons Retail plc and European Finance Director of Quaker Oats He was a Non-Executive Director of Land Securities Group PLC from 2008 to September 2017 where he was Chairman of the Audit Committee and Senior Independent Director

Date of appointment 9 January 2017

Other current rolesNon-Executive Director of Greene King plc

Skills and experienceMartin brings a breadth of experience and leadership in both executive and non-executive roles His previous roles include positions as the Chairman of Great Portland Estates plc Senior Independent Director and Chair of the Audit Committee of Worldpay Inc and Non-Executive Director and Chair of the Audit Committee of Lloyds Banking Group plc He was a partner at Deloitte LLP for 26 years serving as Chairman from 1995 to 2007 where his clients included Dixons WH Smith Alliance Unichem and Cadburyrsquos

Other current rolesChairman of RSA Insurance Group plc

Martin Scicluna Chairman

Date of appointment 1 November 2018 Martin joined the Board as Chairman Designate and Non-Executive Director on 1 November 2018 He was appointed as Chairman of the Board on 10 March 2019

Committee membershipChair of the Nomination Committee

Dame Susan Rice Senior Independent Director

Skills and experienceSusan has extensive experience as a Non-Executive Director as well as in retail banking financial services leadership and sustainability Her career in retail bankingis particularly relevant to our ownership ofSainsburyrsquos Bank Previously Susan was a member of the First Ministerrsquos Council of Economic Advisors Managing Director of Lloyds Banking Group Scotland and was previously Chief Executive and then Chairman of Lloyds TSB Scotland plc She has also held a range of other non-executive directorships including at the Bank of England and SSE plc

Committee membershipChair of the Remuneration Committee and a member of the Nomination Committee

Date of appointment 1 June 2013

Other current rolesChair of Scottish Water and Business Stream Chair of the Scottish Fiscal Commission Non-Executive Director of the North American Income Trust C Hoare and Co and Senior Independent Director of the North American Income Trust

9

Other current rolesNon-Executive Director and Chairman of the Audit Committee of Centrica plc

APPENDIX Interim Results 201920 - November 2019

Plc Board

Jean Tomlin Non-Executive Director

Skills and experienceJean has extensive experience and breadth of skills in human resources and corporate responsibility Jean was formerly Director of HR Workforce and Accreditation for The London OrganisingCommittee of the Olympic and Paralympic Games where she set the strategic direction to ensure the mobilisation of the combined 200000-strong workforce including paid staff volunteers and contractors which represented the recruitment and mobilisation of the largest peacetime workforce and set the industry standard for volunteering with the highly acclaimed Games She was previously Group HR Director at Marks and Spencer Group Plc HR Director and founder member of Egg plc and Sales amp Operations Director of Prudential Direct

Date of appointment 1 January 2013

Committee membershipAudit Committee Corporate Responsibility and Sustainability Committee and Nomination Committee

David Keens Non-Executive Director

Skills and experienceDavid has extensive retail experience and knowledge of consumer facing businesses together with his core skills in finance David was formerly Group Finance Director of next plc from 1991 to 2015 and their Group Treasurer from 1986 to 1991 Previous management experience includes nine years in the UK and overseas operations of multinational food manufacturer Nabisco and prior to that seven years in the accountancy profession

Date of appointment 29 April 2015

Committee membershipChair of the Audit Committee and a member of the Nomination Committee

Other current rolesIndependent Board member of Capri Holdings Limited Non-Executive Director of Hakluyt and Chief Executive Officer of Chanzo Limited

Other current rolesNon-Executive Director Senior Independent Director and Chair of the Audit Committee of Auto Trader Group plc

Matt BrittinNon-Executive Director

Skills and experienceMatt has extensive experience of running a high profile fast moving innovative digital business Since 2015 he has been responsible for Googlersquos business and operations in Europe the Middle East and Africa and hersquos been in leadership roles at Google since 2007 Prior to that Matt spent much of his career in media and marketing with particular interests in strategy commercial development and sales performance This included commercial and digital leadership roles in UK media

Date of appointment 27 January 2011

Committee membershipNomination Committee and Remuneration Committee

Other current rolesGooglersquos President ndash Europe Middle East and Africa and Director of The Media Trust

Brian Cassin Non-Executive Director

Skills and experienceBrian brings present day experience of running a FTSE40 group and of big data and analytics ndash topics of key importance to Sainsburyrsquos Brian joined Experian plc as Chief Financial Officer in April 2012 a post he held until his appointment as Chief Executive Officer in July 2014 Prior to this Brian spent his career in investment banking at Greenhill amp Co where he was Managing Director and Partner Brian has also held various roles at Baring Brothers International and at the London Stock Exchange

Date of appointment 1 April 2016

Committee membershipAudit Committee and Nomination Committee

Other current rolesChief Executive Officer of Experian plc

10

APPENDIX Interim Results 201920 - November 2019

Plc Board

Jo Harlow Non-Executive Director

Skills and experienceJo brings a wealth of experience in consumer-facing businesses and in the telecoms and technology industry bothin the UK and internationally Jo spent 12 years in a variety of senior management roles with Nokia and Microsoft Prior to this she spent eight years at PampG and 11 years at Reebok in senior sales and marketing positions in both Europe and the US

Date of appointment 11 September 2017

Committee membershipChair of the Corporate Responsibility and Sustainability Committee and member of the Nomination Committee and Remuneration Committee

Life PresidentLord Sainsbury of Preston Candover KG

Other current rolesNon-Executive Director of InterContinental Hotels plc Non-Executive Director of Halmaplc and Member of the Supervisory Board of Ceconomy AG

11

APPENDIX Interim Results 201920 - November 2019

Operating Board

Mike Coupe Group Chief Executive

Tim FallowfieldCompany Secretary amp Corporate Services Director

Kevin OrsquoByrne Chief Financial Officer

Jim BrownChief Executive Officer of Sainsburyrsquos Bank

Paul Mills-HicksFood Commercial Director

Angie RisleyGroup HR Director

Phil JordanGroup Chief InformationOfficer

Simon RobertsRetail and Operations Director

Clo MoriartyGroup Chief Digital Officer

12

APPENDIX Interim Results 201920 - November 2019

Operating Board

Mike Coupe Group Chief ExecutiveSee Appendix page 9

Kevin OrsquoByrneChief Financial OfficerSee Appendix page 9

Tim FallowfieldCompany Secretary amp Corporate Services Director

Date of appointment September 2004

Skills and experienceTim joined Sainsburyrsquos in 2001 as Company Secretary and joined the Operating Board in September 2004 In addition to his role as Company Secretary Tim is responsible for the Corporate Services Division comprising Legal Services Data Governance Safety Shareholder Services Insurance and Central Security He chairs the Group Safety Committee and the Data Governance Committee Tim joined Sainsburyrsquos from Exelplc the global logistics company now part of DHL where he was Company Secretary and General Counsel He began his career at the international law firm Clifford Chance and is a qualified solicitor Tim is Chairman of the Disability Confident Business Leaders Group which works with Government in shaping the disability employment agenda and in raising awareness of the benefits of employing disabled people

Jim BrownCEO of Sainsburyrsquos Bank

Skills and experienceJim joined Sainsburyrsquos Bank as CEO in June 2019 and is also a member of the Sainsburyrsquos Group Operating Board He has held a number of senior international Financial Services roles - most recently for RBS in the UK as CEO of Williams and Glyn and prior to that CEO of Ulster Bank in Northern Ireland and the Republic of Ireland Before moving to Ireland he was based in Hong Kong and was CEO Retail and Commercial Banking Asia and the Middle East for RBS and ABN AMRO He has also been a member of the RBS Group Management Committee ABN AMRO Executive Group ABN AMRO Global Consumer Leadership Team and the RBSBank of China Joint Steering Committee Earlier in his career he held a number of senior executive roles for Citibank in Asia and Australia and New Zealand Jim has also held various Board positions including at Ulster Bank Saudi Hollandi Bank The Royal Bank of Scotland (China) Co Ltd and RBS (Pakistan) Ltd He is also a past President of the Institute of Banking in Ireland He is currently a Certified Bank Director

Date of appointment August 2019

Paul Mills-HicksFood Commercial Director

Skills and experiencePaul joined the Operating Board in May 2014 as Food Commercial Director having spent over ten years at Sainsburyrsquos He was closely involved in the formation and execution of the lsquoMaking Sainsburyrsquos Great Againrsquo strategy Following this he held a variety of roles in commercial strategy and finance most recently as Business Unit Director for Grocery Prior to Sainsburyrsquos Paul was European Controller at Marks and Spencer Group PLC and a Director at UBS Warburg

Date of appointment May 2014

13

APPENDIX Interim Results 201920 - November 2019

Operating Board

Angie RisleyGroup HR Director

Skills and experienceAngie was appointed Group HR Director and a member of the Operating Board in January 2013 with responsibility for human resources Angie is also a Director of Sainsburyrsquos Bank plc Angie was most recently Non-Executive Director and Chairman of the Remuneration Committee of Serco plc and prior to this was Group HR Director of Lloyds Banking Group and an Executive Director of Whitbread PLC with responsibility for HR and Corporate Social Responsibility Angie is currently Non-Executive Director and Chair of the Remuneration Committee at Smith amp Nephew plc

Date of appointment January 2013

Phil JordanGroup Chief Information Officer

Skills and experiencePhil joined the Board in January 2018 and has brought a fresh globalperspective on technology to the Operating Board in addition to a wealth of experience in digital data and business transformation Prior to joining Sainsburyrsquos Phil had a long and successful track record in telecommunications Most recently he was Global Chief Information Officer at Telefonica overseeing Digital Transformation and Information Technology and prior to that was Chief Information Officer for Vodafone UKIreland Phil has worked as a Non-Executive Advisor on Technology in the Investment amp Retail Banking sector and is currently a Non-Executive Director of TalkTalk Telecom Group PLC and chairs its Cyber-Security Committee

Date of appointment January 2018

Simon RobertsRetail and Operations Director

Skills and experienceSimon joined Sainsburyrsquos and the Operating Board in July 2017 as Central Retail amp Operations Director responsible for Stores Central operation and Logistics In his previous role he was Executive Vice President of Walgreens Boots Alliance and President of Boots with responsibility for commercial and retail operations across the UK and Ireland Prior to Boots Simon was at Marks and Spencer Group PLC where he held operational and customer leadership roles across stores divisions and central operations Simon is also the Non-Executive Chairman at the Institute ofCustomer Service

Date of appointment July 2017

Clodagh MoriartyGroup Chief Digital Officer

Skills and experienceClodagh was appointed Group Chief Digital Officer in June 2018 Clodagh leads the delivery of a consistent and first-rate digital experience for customers across Sainsburyrsquos Argos and Sainsburyrsquos BankClodagh joined Sainsburyrsquos in 2010 from Bain amp Co management consultants where she had gained experience working on a broad range of projects across multiple sectors and countries Following two years as Head of Strategy at Sainsburyrsquosshe moved into Food Commercial as Category Manager for Meal Solutions and then became Head of Online Trading spanning Food General Merchandise and Clothing before being promoted to Director of Online in 2016 In this role Clodagh was instrumental in driving innovation within Groceries Online and launching new initiatives including SmartShop and Chop Chop

Date of appointment June 2018

14

APPENDIX Interim Results 201920 - November 2019

Supplementary financial details

3 Financial calendarQ3 trading statement(15 weeks to 4 January 2020)

Preliminary results(52 weeks to 7 March 2020)

8 January 2020

30 April 2020

1 Weighted average number of shares

The interim dividend datesOrdinary shares

Ex-dividend 14 November 2019Record 15 November 2019Payment 20 December 2019

H1 201920 22074m (24613m diluted)

H1 201819 21959m (24646m diluted) InterimFinalTotal

2 Dividend

201920

33p 31p79p

110p

201819

15

APPENDIX Interim Results 201920 - November 2019

Contacts

24

James CollinsHead of Investor RelationsTel + 44 (0) 20 7695 7112JamesCollinssainsburyscouk

Susie LynskeyInvestor Relations ManagerTel + 44 (0) 20 7695 0889SusieLynskeysainsburyscouk

Glyn DaviesInvestor Relations AssistantTel + 44 (0) 20 7695 0259GlynDaviessainsburyscouk

wwwj-sainsburycoukJ Sainsbury plc 33 Holborn London EC1N 2HT

Irene GalvanInvestor Relations AnalystTel + 44 (0) 20 7695 2762IreneGalvansainsburyscouk

  • Slide Number 1
  • Slide Number 2
  • Financial overview
  • Group performance overview
  • Retail sales
  • Sales performance versus market
  • Financial services
  • Financial services
  • Items excluded from underlying results
  • Retail capital expenditure
  • Pensions
  • Retail free cash flow
  • Balance sheet targets
  • Summary and Outlook
  • Slide Number 15
  • Key industry challenges
  • We will help our customers live well for less
  • Our strategy
  • Slide Number 19
  • Value brand investment
  • Lower prices on key volume lines
  • We continue to be less dependent on promotions
  • Improved grocery value
  • Slide Number 24
  • Category tier performance
  • Premium private label
  • Distinctive brands
  • Beauty Rollout
  • Our values make us different
  • Argos category and range focus
  • Clothing
  • Slide Number 32
  • Channels Supermarkets
  • Store investments driving customer satisfaction
  • Channels Convenience
  • Channels Groceries Online
  • Channels Argos
  • Slide Number 38
  • Product Quality Framework helps us fund investment
  • PQF cereals case study
  • BAU savings to offset cost inflation
  • Strategic cost transformation 5 year plan
  • Slide Number 43
  • Financial Services Priorities
  • Financial Services reshaping the portfolio
  • Financial Services key targets
  • Nectar
  • Slide Number 48
  • Digital
  • We will help our customers live well for less
  • Slide Number 51
  • Slide Number 52
  • Guidance for 201920
  • Retail sales
  • Sainsburyrsquos sales area and store numbers
  • Sainsburyrsquos store estate
  • Sainsburyrsquos investment programme
  • Retail margin
  • Group retail
  • Plc Board
  • Plc Board
  • Plc Board
  • Plc Board
  • Operating Board
  • Operating Board
  • Operating Board
  • Supplementary financial details
  • Contacts
Page 64: Interim Results 17/18 - Sainsbury's/media/Files/S... · 3 Interim Results 2019/20 - November 2019. Financial overview • First period reporting on an inc. IFRS 16 basis - Material

APPENDIX Interim Results 201920 - November 2019

Plc Board

Jean Tomlin Non-Executive Director

Skills and experienceJean has extensive experience and breadth of skills in human resources and corporate responsibility Jean was formerly Director of HR Workforce and Accreditation for The London OrganisingCommittee of the Olympic and Paralympic Games where she set the strategic direction to ensure the mobilisation of the combined 200000-strong workforce including paid staff volunteers and contractors which represented the recruitment and mobilisation of the largest peacetime workforce and set the industry standard for volunteering with the highly acclaimed Games She was previously Group HR Director at Marks and Spencer Group Plc HR Director and founder member of Egg plc and Sales amp Operations Director of Prudential Direct

Date of appointment 1 January 2013

Committee membershipAudit Committee Corporate Responsibility and Sustainability Committee and Nomination Committee

David Keens Non-Executive Director

Skills and experienceDavid has extensive retail experience and knowledge of consumer facing businesses together with his core skills in finance David was formerly Group Finance Director of next plc from 1991 to 2015 and their Group Treasurer from 1986 to 1991 Previous management experience includes nine years in the UK and overseas operations of multinational food manufacturer Nabisco and prior to that seven years in the accountancy profession

Date of appointment 29 April 2015

Committee membershipChair of the Audit Committee and a member of the Nomination Committee

Other current rolesIndependent Board member of Capri Holdings Limited Non-Executive Director of Hakluyt and Chief Executive Officer of Chanzo Limited

Other current rolesNon-Executive Director Senior Independent Director and Chair of the Audit Committee of Auto Trader Group plc

Matt BrittinNon-Executive Director

Skills and experienceMatt has extensive experience of running a high profile fast moving innovative digital business Since 2015 he has been responsible for Googlersquos business and operations in Europe the Middle East and Africa and hersquos been in leadership roles at Google since 2007 Prior to that Matt spent much of his career in media and marketing with particular interests in strategy commercial development and sales performance This included commercial and digital leadership roles in UK media

Date of appointment 27 January 2011

Committee membershipNomination Committee and Remuneration Committee

Other current rolesGooglersquos President ndash Europe Middle East and Africa and Director of The Media Trust

Brian Cassin Non-Executive Director

Skills and experienceBrian brings present day experience of running a FTSE40 group and of big data and analytics ndash topics of key importance to Sainsburyrsquos Brian joined Experian plc as Chief Financial Officer in April 2012 a post he held until his appointment as Chief Executive Officer in July 2014 Prior to this Brian spent his career in investment banking at Greenhill amp Co where he was Managing Director and Partner Brian has also held various roles at Baring Brothers International and at the London Stock Exchange

Date of appointment 1 April 2016

Committee membershipAudit Committee and Nomination Committee

Other current rolesChief Executive Officer of Experian plc

10

APPENDIX Interim Results 201920 - November 2019

Plc Board

Jo Harlow Non-Executive Director

Skills and experienceJo brings a wealth of experience in consumer-facing businesses and in the telecoms and technology industry bothin the UK and internationally Jo spent 12 years in a variety of senior management roles with Nokia and Microsoft Prior to this she spent eight years at PampG and 11 years at Reebok in senior sales and marketing positions in both Europe and the US

Date of appointment 11 September 2017

Committee membershipChair of the Corporate Responsibility and Sustainability Committee and member of the Nomination Committee and Remuneration Committee

Life PresidentLord Sainsbury of Preston Candover KG

Other current rolesNon-Executive Director of InterContinental Hotels plc Non-Executive Director of Halmaplc and Member of the Supervisory Board of Ceconomy AG

11

APPENDIX Interim Results 201920 - November 2019

Operating Board

Mike Coupe Group Chief Executive

Tim FallowfieldCompany Secretary amp Corporate Services Director

Kevin OrsquoByrne Chief Financial Officer

Jim BrownChief Executive Officer of Sainsburyrsquos Bank

Paul Mills-HicksFood Commercial Director

Angie RisleyGroup HR Director

Phil JordanGroup Chief InformationOfficer

Simon RobertsRetail and Operations Director

Clo MoriartyGroup Chief Digital Officer

12

APPENDIX Interim Results 201920 - November 2019

Operating Board

Mike Coupe Group Chief ExecutiveSee Appendix page 9

Kevin OrsquoByrneChief Financial OfficerSee Appendix page 9

Tim FallowfieldCompany Secretary amp Corporate Services Director

Date of appointment September 2004

Skills and experienceTim joined Sainsburyrsquos in 2001 as Company Secretary and joined the Operating Board in September 2004 In addition to his role as Company Secretary Tim is responsible for the Corporate Services Division comprising Legal Services Data Governance Safety Shareholder Services Insurance and Central Security He chairs the Group Safety Committee and the Data Governance Committee Tim joined Sainsburyrsquos from Exelplc the global logistics company now part of DHL where he was Company Secretary and General Counsel He began his career at the international law firm Clifford Chance and is a qualified solicitor Tim is Chairman of the Disability Confident Business Leaders Group which works with Government in shaping the disability employment agenda and in raising awareness of the benefits of employing disabled people

Jim BrownCEO of Sainsburyrsquos Bank

Skills and experienceJim joined Sainsburyrsquos Bank as CEO in June 2019 and is also a member of the Sainsburyrsquos Group Operating Board He has held a number of senior international Financial Services roles - most recently for RBS in the UK as CEO of Williams and Glyn and prior to that CEO of Ulster Bank in Northern Ireland and the Republic of Ireland Before moving to Ireland he was based in Hong Kong and was CEO Retail and Commercial Banking Asia and the Middle East for RBS and ABN AMRO He has also been a member of the RBS Group Management Committee ABN AMRO Executive Group ABN AMRO Global Consumer Leadership Team and the RBSBank of China Joint Steering Committee Earlier in his career he held a number of senior executive roles for Citibank in Asia and Australia and New Zealand Jim has also held various Board positions including at Ulster Bank Saudi Hollandi Bank The Royal Bank of Scotland (China) Co Ltd and RBS (Pakistan) Ltd He is also a past President of the Institute of Banking in Ireland He is currently a Certified Bank Director

Date of appointment August 2019

Paul Mills-HicksFood Commercial Director

Skills and experiencePaul joined the Operating Board in May 2014 as Food Commercial Director having spent over ten years at Sainsburyrsquos He was closely involved in the formation and execution of the lsquoMaking Sainsburyrsquos Great Againrsquo strategy Following this he held a variety of roles in commercial strategy and finance most recently as Business Unit Director for Grocery Prior to Sainsburyrsquos Paul was European Controller at Marks and Spencer Group PLC and a Director at UBS Warburg

Date of appointment May 2014

13

APPENDIX Interim Results 201920 - November 2019

Operating Board

Angie RisleyGroup HR Director

Skills and experienceAngie was appointed Group HR Director and a member of the Operating Board in January 2013 with responsibility for human resources Angie is also a Director of Sainsburyrsquos Bank plc Angie was most recently Non-Executive Director and Chairman of the Remuneration Committee of Serco plc and prior to this was Group HR Director of Lloyds Banking Group and an Executive Director of Whitbread PLC with responsibility for HR and Corporate Social Responsibility Angie is currently Non-Executive Director and Chair of the Remuneration Committee at Smith amp Nephew plc

Date of appointment January 2013

Phil JordanGroup Chief Information Officer

Skills and experiencePhil joined the Board in January 2018 and has brought a fresh globalperspective on technology to the Operating Board in addition to a wealth of experience in digital data and business transformation Prior to joining Sainsburyrsquos Phil had a long and successful track record in telecommunications Most recently he was Global Chief Information Officer at Telefonica overseeing Digital Transformation and Information Technology and prior to that was Chief Information Officer for Vodafone UKIreland Phil has worked as a Non-Executive Advisor on Technology in the Investment amp Retail Banking sector and is currently a Non-Executive Director of TalkTalk Telecom Group PLC and chairs its Cyber-Security Committee

Date of appointment January 2018

Simon RobertsRetail and Operations Director

Skills and experienceSimon joined Sainsburyrsquos and the Operating Board in July 2017 as Central Retail amp Operations Director responsible for Stores Central operation and Logistics In his previous role he was Executive Vice President of Walgreens Boots Alliance and President of Boots with responsibility for commercial and retail operations across the UK and Ireland Prior to Boots Simon was at Marks and Spencer Group PLC where he held operational and customer leadership roles across stores divisions and central operations Simon is also the Non-Executive Chairman at the Institute ofCustomer Service

Date of appointment July 2017

Clodagh MoriartyGroup Chief Digital Officer

Skills and experienceClodagh was appointed Group Chief Digital Officer in June 2018 Clodagh leads the delivery of a consistent and first-rate digital experience for customers across Sainsburyrsquos Argos and Sainsburyrsquos BankClodagh joined Sainsburyrsquos in 2010 from Bain amp Co management consultants where she had gained experience working on a broad range of projects across multiple sectors and countries Following two years as Head of Strategy at Sainsburyrsquosshe moved into Food Commercial as Category Manager for Meal Solutions and then became Head of Online Trading spanning Food General Merchandise and Clothing before being promoted to Director of Online in 2016 In this role Clodagh was instrumental in driving innovation within Groceries Online and launching new initiatives including SmartShop and Chop Chop

Date of appointment June 2018

14

APPENDIX Interim Results 201920 - November 2019

Supplementary financial details

3 Financial calendarQ3 trading statement(15 weeks to 4 January 2020)

Preliminary results(52 weeks to 7 March 2020)

8 January 2020

30 April 2020

1 Weighted average number of shares

The interim dividend datesOrdinary shares

Ex-dividend 14 November 2019Record 15 November 2019Payment 20 December 2019

H1 201920 22074m (24613m diluted)

H1 201819 21959m (24646m diluted) InterimFinalTotal

2 Dividend

201920

33p 31p79p

110p

201819

15

APPENDIX Interim Results 201920 - November 2019

Contacts

24

James CollinsHead of Investor RelationsTel + 44 (0) 20 7695 7112JamesCollinssainsburyscouk

Susie LynskeyInvestor Relations ManagerTel + 44 (0) 20 7695 0889SusieLynskeysainsburyscouk

Glyn DaviesInvestor Relations AssistantTel + 44 (0) 20 7695 0259GlynDaviessainsburyscouk

wwwj-sainsburycoukJ Sainsbury plc 33 Holborn London EC1N 2HT

Irene GalvanInvestor Relations AnalystTel + 44 (0) 20 7695 2762IreneGalvansainsburyscouk

  • Slide Number 1
  • Slide Number 2
  • Financial overview
  • Group performance overview
  • Retail sales
  • Sales performance versus market
  • Financial services
  • Financial services
  • Items excluded from underlying results
  • Retail capital expenditure
  • Pensions
  • Retail free cash flow
  • Balance sheet targets
  • Summary and Outlook
  • Slide Number 15
  • Key industry challenges
  • We will help our customers live well for less
  • Our strategy
  • Slide Number 19
  • Value brand investment
  • Lower prices on key volume lines
  • We continue to be less dependent on promotions
  • Improved grocery value
  • Slide Number 24
  • Category tier performance
  • Premium private label
  • Distinctive brands
  • Beauty Rollout
  • Our values make us different
  • Argos category and range focus
  • Clothing
  • Slide Number 32
  • Channels Supermarkets
  • Store investments driving customer satisfaction
  • Channels Convenience
  • Channels Groceries Online
  • Channels Argos
  • Slide Number 38
  • Product Quality Framework helps us fund investment
  • PQF cereals case study
  • BAU savings to offset cost inflation
  • Strategic cost transformation 5 year plan
  • Slide Number 43
  • Financial Services Priorities
  • Financial Services reshaping the portfolio
  • Financial Services key targets
  • Nectar
  • Slide Number 48
  • Digital
  • We will help our customers live well for less
  • Slide Number 51
  • Slide Number 52
  • Guidance for 201920
  • Retail sales
  • Sainsburyrsquos sales area and store numbers
  • Sainsburyrsquos store estate
  • Sainsburyrsquos investment programme
  • Retail margin
  • Group retail
  • Plc Board
  • Plc Board
  • Plc Board
  • Plc Board
  • Operating Board
  • Operating Board
  • Operating Board
  • Supplementary financial details
  • Contacts
Page 65: Interim Results 17/18 - Sainsbury's/media/Files/S... · 3 Interim Results 2019/20 - November 2019. Financial overview • First period reporting on an inc. IFRS 16 basis - Material

APPENDIX Interim Results 201920 - November 2019

Plc Board

Jo Harlow Non-Executive Director

Skills and experienceJo brings a wealth of experience in consumer-facing businesses and in the telecoms and technology industry bothin the UK and internationally Jo spent 12 years in a variety of senior management roles with Nokia and Microsoft Prior to this she spent eight years at PampG and 11 years at Reebok in senior sales and marketing positions in both Europe and the US

Date of appointment 11 September 2017

Committee membershipChair of the Corporate Responsibility and Sustainability Committee and member of the Nomination Committee and Remuneration Committee

Life PresidentLord Sainsbury of Preston Candover KG

Other current rolesNon-Executive Director of InterContinental Hotels plc Non-Executive Director of Halmaplc and Member of the Supervisory Board of Ceconomy AG

11

APPENDIX Interim Results 201920 - November 2019

Operating Board

Mike Coupe Group Chief Executive

Tim FallowfieldCompany Secretary amp Corporate Services Director

Kevin OrsquoByrne Chief Financial Officer

Jim BrownChief Executive Officer of Sainsburyrsquos Bank

Paul Mills-HicksFood Commercial Director

Angie RisleyGroup HR Director

Phil JordanGroup Chief InformationOfficer

Simon RobertsRetail and Operations Director

Clo MoriartyGroup Chief Digital Officer

12

APPENDIX Interim Results 201920 - November 2019

Operating Board

Mike Coupe Group Chief ExecutiveSee Appendix page 9

Kevin OrsquoByrneChief Financial OfficerSee Appendix page 9

Tim FallowfieldCompany Secretary amp Corporate Services Director

Date of appointment September 2004

Skills and experienceTim joined Sainsburyrsquos in 2001 as Company Secretary and joined the Operating Board in September 2004 In addition to his role as Company Secretary Tim is responsible for the Corporate Services Division comprising Legal Services Data Governance Safety Shareholder Services Insurance and Central Security He chairs the Group Safety Committee and the Data Governance Committee Tim joined Sainsburyrsquos from Exelplc the global logistics company now part of DHL where he was Company Secretary and General Counsel He began his career at the international law firm Clifford Chance and is a qualified solicitor Tim is Chairman of the Disability Confident Business Leaders Group which works with Government in shaping the disability employment agenda and in raising awareness of the benefits of employing disabled people

Jim BrownCEO of Sainsburyrsquos Bank

Skills and experienceJim joined Sainsburyrsquos Bank as CEO in June 2019 and is also a member of the Sainsburyrsquos Group Operating Board He has held a number of senior international Financial Services roles - most recently for RBS in the UK as CEO of Williams and Glyn and prior to that CEO of Ulster Bank in Northern Ireland and the Republic of Ireland Before moving to Ireland he was based in Hong Kong and was CEO Retail and Commercial Banking Asia and the Middle East for RBS and ABN AMRO He has also been a member of the RBS Group Management Committee ABN AMRO Executive Group ABN AMRO Global Consumer Leadership Team and the RBSBank of China Joint Steering Committee Earlier in his career he held a number of senior executive roles for Citibank in Asia and Australia and New Zealand Jim has also held various Board positions including at Ulster Bank Saudi Hollandi Bank The Royal Bank of Scotland (China) Co Ltd and RBS (Pakistan) Ltd He is also a past President of the Institute of Banking in Ireland He is currently a Certified Bank Director

Date of appointment August 2019

Paul Mills-HicksFood Commercial Director

Skills and experiencePaul joined the Operating Board in May 2014 as Food Commercial Director having spent over ten years at Sainsburyrsquos He was closely involved in the formation and execution of the lsquoMaking Sainsburyrsquos Great Againrsquo strategy Following this he held a variety of roles in commercial strategy and finance most recently as Business Unit Director for Grocery Prior to Sainsburyrsquos Paul was European Controller at Marks and Spencer Group PLC and a Director at UBS Warburg

Date of appointment May 2014

13

APPENDIX Interim Results 201920 - November 2019

Operating Board

Angie RisleyGroup HR Director

Skills and experienceAngie was appointed Group HR Director and a member of the Operating Board in January 2013 with responsibility for human resources Angie is also a Director of Sainsburyrsquos Bank plc Angie was most recently Non-Executive Director and Chairman of the Remuneration Committee of Serco plc and prior to this was Group HR Director of Lloyds Banking Group and an Executive Director of Whitbread PLC with responsibility for HR and Corporate Social Responsibility Angie is currently Non-Executive Director and Chair of the Remuneration Committee at Smith amp Nephew plc

Date of appointment January 2013

Phil JordanGroup Chief Information Officer

Skills and experiencePhil joined the Board in January 2018 and has brought a fresh globalperspective on technology to the Operating Board in addition to a wealth of experience in digital data and business transformation Prior to joining Sainsburyrsquos Phil had a long and successful track record in telecommunications Most recently he was Global Chief Information Officer at Telefonica overseeing Digital Transformation and Information Technology and prior to that was Chief Information Officer for Vodafone UKIreland Phil has worked as a Non-Executive Advisor on Technology in the Investment amp Retail Banking sector and is currently a Non-Executive Director of TalkTalk Telecom Group PLC and chairs its Cyber-Security Committee

Date of appointment January 2018

Simon RobertsRetail and Operations Director

Skills and experienceSimon joined Sainsburyrsquos and the Operating Board in July 2017 as Central Retail amp Operations Director responsible for Stores Central operation and Logistics In his previous role he was Executive Vice President of Walgreens Boots Alliance and President of Boots with responsibility for commercial and retail operations across the UK and Ireland Prior to Boots Simon was at Marks and Spencer Group PLC where he held operational and customer leadership roles across stores divisions and central operations Simon is also the Non-Executive Chairman at the Institute ofCustomer Service

Date of appointment July 2017

Clodagh MoriartyGroup Chief Digital Officer

Skills and experienceClodagh was appointed Group Chief Digital Officer in June 2018 Clodagh leads the delivery of a consistent and first-rate digital experience for customers across Sainsburyrsquos Argos and Sainsburyrsquos BankClodagh joined Sainsburyrsquos in 2010 from Bain amp Co management consultants where she had gained experience working on a broad range of projects across multiple sectors and countries Following two years as Head of Strategy at Sainsburyrsquosshe moved into Food Commercial as Category Manager for Meal Solutions and then became Head of Online Trading spanning Food General Merchandise and Clothing before being promoted to Director of Online in 2016 In this role Clodagh was instrumental in driving innovation within Groceries Online and launching new initiatives including SmartShop and Chop Chop

Date of appointment June 2018

14

APPENDIX Interim Results 201920 - November 2019

Supplementary financial details

3 Financial calendarQ3 trading statement(15 weeks to 4 January 2020)

Preliminary results(52 weeks to 7 March 2020)

8 January 2020

30 April 2020

1 Weighted average number of shares

The interim dividend datesOrdinary shares

Ex-dividend 14 November 2019Record 15 November 2019Payment 20 December 2019

H1 201920 22074m (24613m diluted)

H1 201819 21959m (24646m diluted) InterimFinalTotal

2 Dividend

201920

33p 31p79p

110p

201819

15

APPENDIX Interim Results 201920 - November 2019

Contacts

24

James CollinsHead of Investor RelationsTel + 44 (0) 20 7695 7112JamesCollinssainsburyscouk

Susie LynskeyInvestor Relations ManagerTel + 44 (0) 20 7695 0889SusieLynskeysainsburyscouk

Glyn DaviesInvestor Relations AssistantTel + 44 (0) 20 7695 0259GlynDaviessainsburyscouk

wwwj-sainsburycoukJ Sainsbury plc 33 Holborn London EC1N 2HT

Irene GalvanInvestor Relations AnalystTel + 44 (0) 20 7695 2762IreneGalvansainsburyscouk

  • Slide Number 1
  • Slide Number 2
  • Financial overview
  • Group performance overview
  • Retail sales
  • Sales performance versus market
  • Financial services
  • Financial services
  • Items excluded from underlying results
  • Retail capital expenditure
  • Pensions
  • Retail free cash flow
  • Balance sheet targets
  • Summary and Outlook
  • Slide Number 15
  • Key industry challenges
  • We will help our customers live well for less
  • Our strategy
  • Slide Number 19
  • Value brand investment
  • Lower prices on key volume lines
  • We continue to be less dependent on promotions
  • Improved grocery value
  • Slide Number 24
  • Category tier performance
  • Premium private label
  • Distinctive brands
  • Beauty Rollout
  • Our values make us different
  • Argos category and range focus
  • Clothing
  • Slide Number 32
  • Channels Supermarkets
  • Store investments driving customer satisfaction
  • Channels Convenience
  • Channels Groceries Online
  • Channels Argos
  • Slide Number 38
  • Product Quality Framework helps us fund investment
  • PQF cereals case study
  • BAU savings to offset cost inflation
  • Strategic cost transformation 5 year plan
  • Slide Number 43
  • Financial Services Priorities
  • Financial Services reshaping the portfolio
  • Financial Services key targets
  • Nectar
  • Slide Number 48
  • Digital
  • We will help our customers live well for less
  • Slide Number 51
  • Slide Number 52
  • Guidance for 201920
  • Retail sales
  • Sainsburyrsquos sales area and store numbers
  • Sainsburyrsquos store estate
  • Sainsburyrsquos investment programme
  • Retail margin
  • Group retail
  • Plc Board
  • Plc Board
  • Plc Board
  • Plc Board
  • Operating Board
  • Operating Board
  • Operating Board
  • Supplementary financial details
  • Contacts
Page 66: Interim Results 17/18 - Sainsbury's/media/Files/S... · 3 Interim Results 2019/20 - November 2019. Financial overview • First period reporting on an inc. IFRS 16 basis - Material

APPENDIX Interim Results 201920 - November 2019

Operating Board

Mike Coupe Group Chief Executive

Tim FallowfieldCompany Secretary amp Corporate Services Director

Kevin OrsquoByrne Chief Financial Officer

Jim BrownChief Executive Officer of Sainsburyrsquos Bank

Paul Mills-HicksFood Commercial Director

Angie RisleyGroup HR Director

Phil JordanGroup Chief InformationOfficer

Simon RobertsRetail and Operations Director

Clo MoriartyGroup Chief Digital Officer

12

APPENDIX Interim Results 201920 - November 2019

Operating Board

Mike Coupe Group Chief ExecutiveSee Appendix page 9

Kevin OrsquoByrneChief Financial OfficerSee Appendix page 9

Tim FallowfieldCompany Secretary amp Corporate Services Director

Date of appointment September 2004

Skills and experienceTim joined Sainsburyrsquos in 2001 as Company Secretary and joined the Operating Board in September 2004 In addition to his role as Company Secretary Tim is responsible for the Corporate Services Division comprising Legal Services Data Governance Safety Shareholder Services Insurance and Central Security He chairs the Group Safety Committee and the Data Governance Committee Tim joined Sainsburyrsquos from Exelplc the global logistics company now part of DHL where he was Company Secretary and General Counsel He began his career at the international law firm Clifford Chance and is a qualified solicitor Tim is Chairman of the Disability Confident Business Leaders Group which works with Government in shaping the disability employment agenda and in raising awareness of the benefits of employing disabled people

Jim BrownCEO of Sainsburyrsquos Bank

Skills and experienceJim joined Sainsburyrsquos Bank as CEO in June 2019 and is also a member of the Sainsburyrsquos Group Operating Board He has held a number of senior international Financial Services roles - most recently for RBS in the UK as CEO of Williams and Glyn and prior to that CEO of Ulster Bank in Northern Ireland and the Republic of Ireland Before moving to Ireland he was based in Hong Kong and was CEO Retail and Commercial Banking Asia and the Middle East for RBS and ABN AMRO He has also been a member of the RBS Group Management Committee ABN AMRO Executive Group ABN AMRO Global Consumer Leadership Team and the RBSBank of China Joint Steering Committee Earlier in his career he held a number of senior executive roles for Citibank in Asia and Australia and New Zealand Jim has also held various Board positions including at Ulster Bank Saudi Hollandi Bank The Royal Bank of Scotland (China) Co Ltd and RBS (Pakistan) Ltd He is also a past President of the Institute of Banking in Ireland He is currently a Certified Bank Director

Date of appointment August 2019

Paul Mills-HicksFood Commercial Director

Skills and experiencePaul joined the Operating Board in May 2014 as Food Commercial Director having spent over ten years at Sainsburyrsquos He was closely involved in the formation and execution of the lsquoMaking Sainsburyrsquos Great Againrsquo strategy Following this he held a variety of roles in commercial strategy and finance most recently as Business Unit Director for Grocery Prior to Sainsburyrsquos Paul was European Controller at Marks and Spencer Group PLC and a Director at UBS Warburg

Date of appointment May 2014

13

APPENDIX Interim Results 201920 - November 2019

Operating Board

Angie RisleyGroup HR Director

Skills and experienceAngie was appointed Group HR Director and a member of the Operating Board in January 2013 with responsibility for human resources Angie is also a Director of Sainsburyrsquos Bank plc Angie was most recently Non-Executive Director and Chairman of the Remuneration Committee of Serco plc and prior to this was Group HR Director of Lloyds Banking Group and an Executive Director of Whitbread PLC with responsibility for HR and Corporate Social Responsibility Angie is currently Non-Executive Director and Chair of the Remuneration Committee at Smith amp Nephew plc

Date of appointment January 2013

Phil JordanGroup Chief Information Officer

Skills and experiencePhil joined the Board in January 2018 and has brought a fresh globalperspective on technology to the Operating Board in addition to a wealth of experience in digital data and business transformation Prior to joining Sainsburyrsquos Phil had a long and successful track record in telecommunications Most recently he was Global Chief Information Officer at Telefonica overseeing Digital Transformation and Information Technology and prior to that was Chief Information Officer for Vodafone UKIreland Phil has worked as a Non-Executive Advisor on Technology in the Investment amp Retail Banking sector and is currently a Non-Executive Director of TalkTalk Telecom Group PLC and chairs its Cyber-Security Committee

Date of appointment January 2018

Simon RobertsRetail and Operations Director

Skills and experienceSimon joined Sainsburyrsquos and the Operating Board in July 2017 as Central Retail amp Operations Director responsible for Stores Central operation and Logistics In his previous role he was Executive Vice President of Walgreens Boots Alliance and President of Boots with responsibility for commercial and retail operations across the UK and Ireland Prior to Boots Simon was at Marks and Spencer Group PLC where he held operational and customer leadership roles across stores divisions and central operations Simon is also the Non-Executive Chairman at the Institute ofCustomer Service

Date of appointment July 2017

Clodagh MoriartyGroup Chief Digital Officer

Skills and experienceClodagh was appointed Group Chief Digital Officer in June 2018 Clodagh leads the delivery of a consistent and first-rate digital experience for customers across Sainsburyrsquos Argos and Sainsburyrsquos BankClodagh joined Sainsburyrsquos in 2010 from Bain amp Co management consultants where she had gained experience working on a broad range of projects across multiple sectors and countries Following two years as Head of Strategy at Sainsburyrsquosshe moved into Food Commercial as Category Manager for Meal Solutions and then became Head of Online Trading spanning Food General Merchandise and Clothing before being promoted to Director of Online in 2016 In this role Clodagh was instrumental in driving innovation within Groceries Online and launching new initiatives including SmartShop and Chop Chop

Date of appointment June 2018

14

APPENDIX Interim Results 201920 - November 2019

Supplementary financial details

3 Financial calendarQ3 trading statement(15 weeks to 4 January 2020)

Preliminary results(52 weeks to 7 March 2020)

8 January 2020

30 April 2020

1 Weighted average number of shares

The interim dividend datesOrdinary shares

Ex-dividend 14 November 2019Record 15 November 2019Payment 20 December 2019

H1 201920 22074m (24613m diluted)

H1 201819 21959m (24646m diluted) InterimFinalTotal

2 Dividend

201920

33p 31p79p

110p

201819

15

APPENDIX Interim Results 201920 - November 2019

Contacts

24

James CollinsHead of Investor RelationsTel + 44 (0) 20 7695 7112JamesCollinssainsburyscouk

Susie LynskeyInvestor Relations ManagerTel + 44 (0) 20 7695 0889SusieLynskeysainsburyscouk

Glyn DaviesInvestor Relations AssistantTel + 44 (0) 20 7695 0259GlynDaviessainsburyscouk

wwwj-sainsburycoukJ Sainsbury plc 33 Holborn London EC1N 2HT

Irene GalvanInvestor Relations AnalystTel + 44 (0) 20 7695 2762IreneGalvansainsburyscouk

  • Slide Number 1
  • Slide Number 2
  • Financial overview
  • Group performance overview
  • Retail sales
  • Sales performance versus market
  • Financial services
  • Financial services
  • Items excluded from underlying results
  • Retail capital expenditure
  • Pensions
  • Retail free cash flow
  • Balance sheet targets
  • Summary and Outlook
  • Slide Number 15
  • Key industry challenges
  • We will help our customers live well for less
  • Our strategy
  • Slide Number 19
  • Value brand investment
  • Lower prices on key volume lines
  • We continue to be less dependent on promotions
  • Improved grocery value
  • Slide Number 24
  • Category tier performance
  • Premium private label
  • Distinctive brands
  • Beauty Rollout
  • Our values make us different
  • Argos category and range focus
  • Clothing
  • Slide Number 32
  • Channels Supermarkets
  • Store investments driving customer satisfaction
  • Channels Convenience
  • Channels Groceries Online
  • Channels Argos
  • Slide Number 38
  • Product Quality Framework helps us fund investment
  • PQF cereals case study
  • BAU savings to offset cost inflation
  • Strategic cost transformation 5 year plan
  • Slide Number 43
  • Financial Services Priorities
  • Financial Services reshaping the portfolio
  • Financial Services key targets
  • Nectar
  • Slide Number 48
  • Digital
  • We will help our customers live well for less
  • Slide Number 51
  • Slide Number 52
  • Guidance for 201920
  • Retail sales
  • Sainsburyrsquos sales area and store numbers
  • Sainsburyrsquos store estate
  • Sainsburyrsquos investment programme
  • Retail margin
  • Group retail
  • Plc Board
  • Plc Board
  • Plc Board
  • Plc Board
  • Operating Board
  • Operating Board
  • Operating Board
  • Supplementary financial details
  • Contacts
Page 67: Interim Results 17/18 - Sainsbury's/media/Files/S... · 3 Interim Results 2019/20 - November 2019. Financial overview • First period reporting on an inc. IFRS 16 basis - Material

APPENDIX Interim Results 201920 - November 2019

Operating Board

Mike Coupe Group Chief ExecutiveSee Appendix page 9

Kevin OrsquoByrneChief Financial OfficerSee Appendix page 9

Tim FallowfieldCompany Secretary amp Corporate Services Director

Date of appointment September 2004

Skills and experienceTim joined Sainsburyrsquos in 2001 as Company Secretary and joined the Operating Board in September 2004 In addition to his role as Company Secretary Tim is responsible for the Corporate Services Division comprising Legal Services Data Governance Safety Shareholder Services Insurance and Central Security He chairs the Group Safety Committee and the Data Governance Committee Tim joined Sainsburyrsquos from Exelplc the global logistics company now part of DHL where he was Company Secretary and General Counsel He began his career at the international law firm Clifford Chance and is a qualified solicitor Tim is Chairman of the Disability Confident Business Leaders Group which works with Government in shaping the disability employment agenda and in raising awareness of the benefits of employing disabled people

Jim BrownCEO of Sainsburyrsquos Bank

Skills and experienceJim joined Sainsburyrsquos Bank as CEO in June 2019 and is also a member of the Sainsburyrsquos Group Operating Board He has held a number of senior international Financial Services roles - most recently for RBS in the UK as CEO of Williams and Glyn and prior to that CEO of Ulster Bank in Northern Ireland and the Republic of Ireland Before moving to Ireland he was based in Hong Kong and was CEO Retail and Commercial Banking Asia and the Middle East for RBS and ABN AMRO He has also been a member of the RBS Group Management Committee ABN AMRO Executive Group ABN AMRO Global Consumer Leadership Team and the RBSBank of China Joint Steering Committee Earlier in his career he held a number of senior executive roles for Citibank in Asia and Australia and New Zealand Jim has also held various Board positions including at Ulster Bank Saudi Hollandi Bank The Royal Bank of Scotland (China) Co Ltd and RBS (Pakistan) Ltd He is also a past President of the Institute of Banking in Ireland He is currently a Certified Bank Director

Date of appointment August 2019

Paul Mills-HicksFood Commercial Director

Skills and experiencePaul joined the Operating Board in May 2014 as Food Commercial Director having spent over ten years at Sainsburyrsquos He was closely involved in the formation and execution of the lsquoMaking Sainsburyrsquos Great Againrsquo strategy Following this he held a variety of roles in commercial strategy and finance most recently as Business Unit Director for Grocery Prior to Sainsburyrsquos Paul was European Controller at Marks and Spencer Group PLC and a Director at UBS Warburg

Date of appointment May 2014

13

APPENDIX Interim Results 201920 - November 2019

Operating Board

Angie RisleyGroup HR Director

Skills and experienceAngie was appointed Group HR Director and a member of the Operating Board in January 2013 with responsibility for human resources Angie is also a Director of Sainsburyrsquos Bank plc Angie was most recently Non-Executive Director and Chairman of the Remuneration Committee of Serco plc and prior to this was Group HR Director of Lloyds Banking Group and an Executive Director of Whitbread PLC with responsibility for HR and Corporate Social Responsibility Angie is currently Non-Executive Director and Chair of the Remuneration Committee at Smith amp Nephew plc

Date of appointment January 2013

Phil JordanGroup Chief Information Officer

Skills and experiencePhil joined the Board in January 2018 and has brought a fresh globalperspective on technology to the Operating Board in addition to a wealth of experience in digital data and business transformation Prior to joining Sainsburyrsquos Phil had a long and successful track record in telecommunications Most recently he was Global Chief Information Officer at Telefonica overseeing Digital Transformation and Information Technology and prior to that was Chief Information Officer for Vodafone UKIreland Phil has worked as a Non-Executive Advisor on Technology in the Investment amp Retail Banking sector and is currently a Non-Executive Director of TalkTalk Telecom Group PLC and chairs its Cyber-Security Committee

Date of appointment January 2018

Simon RobertsRetail and Operations Director

Skills and experienceSimon joined Sainsburyrsquos and the Operating Board in July 2017 as Central Retail amp Operations Director responsible for Stores Central operation and Logistics In his previous role he was Executive Vice President of Walgreens Boots Alliance and President of Boots with responsibility for commercial and retail operations across the UK and Ireland Prior to Boots Simon was at Marks and Spencer Group PLC where he held operational and customer leadership roles across stores divisions and central operations Simon is also the Non-Executive Chairman at the Institute ofCustomer Service

Date of appointment July 2017

Clodagh MoriartyGroup Chief Digital Officer

Skills and experienceClodagh was appointed Group Chief Digital Officer in June 2018 Clodagh leads the delivery of a consistent and first-rate digital experience for customers across Sainsburyrsquos Argos and Sainsburyrsquos BankClodagh joined Sainsburyrsquos in 2010 from Bain amp Co management consultants where she had gained experience working on a broad range of projects across multiple sectors and countries Following two years as Head of Strategy at Sainsburyrsquosshe moved into Food Commercial as Category Manager for Meal Solutions and then became Head of Online Trading spanning Food General Merchandise and Clothing before being promoted to Director of Online in 2016 In this role Clodagh was instrumental in driving innovation within Groceries Online and launching new initiatives including SmartShop and Chop Chop

Date of appointment June 2018

14

APPENDIX Interim Results 201920 - November 2019

Supplementary financial details

3 Financial calendarQ3 trading statement(15 weeks to 4 January 2020)

Preliminary results(52 weeks to 7 March 2020)

8 January 2020

30 April 2020

1 Weighted average number of shares

The interim dividend datesOrdinary shares

Ex-dividend 14 November 2019Record 15 November 2019Payment 20 December 2019

H1 201920 22074m (24613m diluted)

H1 201819 21959m (24646m diluted) InterimFinalTotal

2 Dividend

201920

33p 31p79p

110p

201819

15

APPENDIX Interim Results 201920 - November 2019

Contacts

24

James CollinsHead of Investor RelationsTel + 44 (0) 20 7695 7112JamesCollinssainsburyscouk

Susie LynskeyInvestor Relations ManagerTel + 44 (0) 20 7695 0889SusieLynskeysainsburyscouk

Glyn DaviesInvestor Relations AssistantTel + 44 (0) 20 7695 0259GlynDaviessainsburyscouk

wwwj-sainsburycoukJ Sainsbury plc 33 Holborn London EC1N 2HT

Irene GalvanInvestor Relations AnalystTel + 44 (0) 20 7695 2762IreneGalvansainsburyscouk

  • Slide Number 1
  • Slide Number 2
  • Financial overview
  • Group performance overview
  • Retail sales
  • Sales performance versus market
  • Financial services
  • Financial services
  • Items excluded from underlying results
  • Retail capital expenditure
  • Pensions
  • Retail free cash flow
  • Balance sheet targets
  • Summary and Outlook
  • Slide Number 15
  • Key industry challenges
  • We will help our customers live well for less
  • Our strategy
  • Slide Number 19
  • Value brand investment
  • Lower prices on key volume lines
  • We continue to be less dependent on promotions
  • Improved grocery value
  • Slide Number 24
  • Category tier performance
  • Premium private label
  • Distinctive brands
  • Beauty Rollout
  • Our values make us different
  • Argos category and range focus
  • Clothing
  • Slide Number 32
  • Channels Supermarkets
  • Store investments driving customer satisfaction
  • Channels Convenience
  • Channels Groceries Online
  • Channels Argos
  • Slide Number 38
  • Product Quality Framework helps us fund investment
  • PQF cereals case study
  • BAU savings to offset cost inflation
  • Strategic cost transformation 5 year plan
  • Slide Number 43
  • Financial Services Priorities
  • Financial Services reshaping the portfolio
  • Financial Services key targets
  • Nectar
  • Slide Number 48
  • Digital
  • We will help our customers live well for less
  • Slide Number 51
  • Slide Number 52
  • Guidance for 201920
  • Retail sales
  • Sainsburyrsquos sales area and store numbers
  • Sainsburyrsquos store estate
  • Sainsburyrsquos investment programme
  • Retail margin
  • Group retail
  • Plc Board
  • Plc Board
  • Plc Board
  • Plc Board
  • Operating Board
  • Operating Board
  • Operating Board
  • Supplementary financial details
  • Contacts
Page 68: Interim Results 17/18 - Sainsbury's/media/Files/S... · 3 Interim Results 2019/20 - November 2019. Financial overview • First period reporting on an inc. IFRS 16 basis - Material

APPENDIX Interim Results 201920 - November 2019

Operating Board

Angie RisleyGroup HR Director

Skills and experienceAngie was appointed Group HR Director and a member of the Operating Board in January 2013 with responsibility for human resources Angie is also a Director of Sainsburyrsquos Bank plc Angie was most recently Non-Executive Director and Chairman of the Remuneration Committee of Serco plc and prior to this was Group HR Director of Lloyds Banking Group and an Executive Director of Whitbread PLC with responsibility for HR and Corporate Social Responsibility Angie is currently Non-Executive Director and Chair of the Remuneration Committee at Smith amp Nephew plc

Date of appointment January 2013

Phil JordanGroup Chief Information Officer

Skills and experiencePhil joined the Board in January 2018 and has brought a fresh globalperspective on technology to the Operating Board in addition to a wealth of experience in digital data and business transformation Prior to joining Sainsburyrsquos Phil had a long and successful track record in telecommunications Most recently he was Global Chief Information Officer at Telefonica overseeing Digital Transformation and Information Technology and prior to that was Chief Information Officer for Vodafone UKIreland Phil has worked as a Non-Executive Advisor on Technology in the Investment amp Retail Banking sector and is currently a Non-Executive Director of TalkTalk Telecom Group PLC and chairs its Cyber-Security Committee

Date of appointment January 2018

Simon RobertsRetail and Operations Director

Skills and experienceSimon joined Sainsburyrsquos and the Operating Board in July 2017 as Central Retail amp Operations Director responsible for Stores Central operation and Logistics In his previous role he was Executive Vice President of Walgreens Boots Alliance and President of Boots with responsibility for commercial and retail operations across the UK and Ireland Prior to Boots Simon was at Marks and Spencer Group PLC where he held operational and customer leadership roles across stores divisions and central operations Simon is also the Non-Executive Chairman at the Institute ofCustomer Service

Date of appointment July 2017

Clodagh MoriartyGroup Chief Digital Officer

Skills and experienceClodagh was appointed Group Chief Digital Officer in June 2018 Clodagh leads the delivery of a consistent and first-rate digital experience for customers across Sainsburyrsquos Argos and Sainsburyrsquos BankClodagh joined Sainsburyrsquos in 2010 from Bain amp Co management consultants where she had gained experience working on a broad range of projects across multiple sectors and countries Following two years as Head of Strategy at Sainsburyrsquosshe moved into Food Commercial as Category Manager for Meal Solutions and then became Head of Online Trading spanning Food General Merchandise and Clothing before being promoted to Director of Online in 2016 In this role Clodagh was instrumental in driving innovation within Groceries Online and launching new initiatives including SmartShop and Chop Chop

Date of appointment June 2018

14

APPENDIX Interim Results 201920 - November 2019

Supplementary financial details

3 Financial calendarQ3 trading statement(15 weeks to 4 January 2020)

Preliminary results(52 weeks to 7 March 2020)

8 January 2020

30 April 2020

1 Weighted average number of shares

The interim dividend datesOrdinary shares

Ex-dividend 14 November 2019Record 15 November 2019Payment 20 December 2019

H1 201920 22074m (24613m diluted)

H1 201819 21959m (24646m diluted) InterimFinalTotal

2 Dividend

201920

33p 31p79p

110p

201819

15

APPENDIX Interim Results 201920 - November 2019

Contacts

24

James CollinsHead of Investor RelationsTel + 44 (0) 20 7695 7112JamesCollinssainsburyscouk

Susie LynskeyInvestor Relations ManagerTel + 44 (0) 20 7695 0889SusieLynskeysainsburyscouk

Glyn DaviesInvestor Relations AssistantTel + 44 (0) 20 7695 0259GlynDaviessainsburyscouk

wwwj-sainsburycoukJ Sainsbury plc 33 Holborn London EC1N 2HT

Irene GalvanInvestor Relations AnalystTel + 44 (0) 20 7695 2762IreneGalvansainsburyscouk

  • Slide Number 1
  • Slide Number 2
  • Financial overview
  • Group performance overview
  • Retail sales
  • Sales performance versus market
  • Financial services
  • Financial services
  • Items excluded from underlying results
  • Retail capital expenditure
  • Pensions
  • Retail free cash flow
  • Balance sheet targets
  • Summary and Outlook
  • Slide Number 15
  • Key industry challenges
  • We will help our customers live well for less
  • Our strategy
  • Slide Number 19
  • Value brand investment
  • Lower prices on key volume lines
  • We continue to be less dependent on promotions
  • Improved grocery value
  • Slide Number 24
  • Category tier performance
  • Premium private label
  • Distinctive brands
  • Beauty Rollout
  • Our values make us different
  • Argos category and range focus
  • Clothing
  • Slide Number 32
  • Channels Supermarkets
  • Store investments driving customer satisfaction
  • Channels Convenience
  • Channels Groceries Online
  • Channels Argos
  • Slide Number 38
  • Product Quality Framework helps us fund investment
  • PQF cereals case study
  • BAU savings to offset cost inflation
  • Strategic cost transformation 5 year plan
  • Slide Number 43
  • Financial Services Priorities
  • Financial Services reshaping the portfolio
  • Financial Services key targets
  • Nectar
  • Slide Number 48
  • Digital
  • We will help our customers live well for less
  • Slide Number 51
  • Slide Number 52
  • Guidance for 201920
  • Retail sales
  • Sainsburyrsquos sales area and store numbers
  • Sainsburyrsquos store estate
  • Sainsburyrsquos investment programme
  • Retail margin
  • Group retail
  • Plc Board
  • Plc Board
  • Plc Board
  • Plc Board
  • Operating Board
  • Operating Board
  • Operating Board
  • Supplementary financial details
  • Contacts
Page 69: Interim Results 17/18 - Sainsbury's/media/Files/S... · 3 Interim Results 2019/20 - November 2019. Financial overview • First period reporting on an inc. IFRS 16 basis - Material

APPENDIX Interim Results 201920 - November 2019

Supplementary financial details

3 Financial calendarQ3 trading statement(15 weeks to 4 January 2020)

Preliminary results(52 weeks to 7 March 2020)

8 January 2020

30 April 2020

1 Weighted average number of shares

The interim dividend datesOrdinary shares

Ex-dividend 14 November 2019Record 15 November 2019Payment 20 December 2019

H1 201920 22074m (24613m diluted)

H1 201819 21959m (24646m diluted) InterimFinalTotal

2 Dividend

201920

33p 31p79p

110p

201819

15

APPENDIX Interim Results 201920 - November 2019

Contacts

24

James CollinsHead of Investor RelationsTel + 44 (0) 20 7695 7112JamesCollinssainsburyscouk

Susie LynskeyInvestor Relations ManagerTel + 44 (0) 20 7695 0889SusieLynskeysainsburyscouk

Glyn DaviesInvestor Relations AssistantTel + 44 (0) 20 7695 0259GlynDaviessainsburyscouk

wwwj-sainsburycoukJ Sainsbury plc 33 Holborn London EC1N 2HT

Irene GalvanInvestor Relations AnalystTel + 44 (0) 20 7695 2762IreneGalvansainsburyscouk

  • Slide Number 1
  • Slide Number 2
  • Financial overview
  • Group performance overview
  • Retail sales
  • Sales performance versus market
  • Financial services
  • Financial services
  • Items excluded from underlying results
  • Retail capital expenditure
  • Pensions
  • Retail free cash flow
  • Balance sheet targets
  • Summary and Outlook
  • Slide Number 15
  • Key industry challenges
  • We will help our customers live well for less
  • Our strategy
  • Slide Number 19
  • Value brand investment
  • Lower prices on key volume lines
  • We continue to be less dependent on promotions
  • Improved grocery value
  • Slide Number 24
  • Category tier performance
  • Premium private label
  • Distinctive brands
  • Beauty Rollout
  • Our values make us different
  • Argos category and range focus
  • Clothing
  • Slide Number 32
  • Channels Supermarkets
  • Store investments driving customer satisfaction
  • Channels Convenience
  • Channels Groceries Online
  • Channels Argos
  • Slide Number 38
  • Product Quality Framework helps us fund investment
  • PQF cereals case study
  • BAU savings to offset cost inflation
  • Strategic cost transformation 5 year plan
  • Slide Number 43
  • Financial Services Priorities
  • Financial Services reshaping the portfolio
  • Financial Services key targets
  • Nectar
  • Slide Number 48
  • Digital
  • We will help our customers live well for less
  • Slide Number 51
  • Slide Number 52
  • Guidance for 201920
  • Retail sales
  • Sainsburyrsquos sales area and store numbers
  • Sainsburyrsquos store estate
  • Sainsburyrsquos investment programme
  • Retail margin
  • Group retail
  • Plc Board
  • Plc Board
  • Plc Board
  • Plc Board
  • Operating Board
  • Operating Board
  • Operating Board
  • Supplementary financial details
  • Contacts
Page 70: Interim Results 17/18 - Sainsbury's/media/Files/S... · 3 Interim Results 2019/20 - November 2019. Financial overview • First period reporting on an inc. IFRS 16 basis - Material

APPENDIX Interim Results 201920 - November 2019

Contacts

24

James CollinsHead of Investor RelationsTel + 44 (0) 20 7695 7112JamesCollinssainsburyscouk

Susie LynskeyInvestor Relations ManagerTel + 44 (0) 20 7695 0889SusieLynskeysainsburyscouk

Glyn DaviesInvestor Relations AssistantTel + 44 (0) 20 7695 0259GlynDaviessainsburyscouk

wwwj-sainsburycoukJ Sainsbury plc 33 Holborn London EC1N 2HT

Irene GalvanInvestor Relations AnalystTel + 44 (0) 20 7695 2762IreneGalvansainsburyscouk

  • Slide Number 1
  • Slide Number 2
  • Financial overview
  • Group performance overview
  • Retail sales
  • Sales performance versus market
  • Financial services
  • Financial services
  • Items excluded from underlying results
  • Retail capital expenditure
  • Pensions
  • Retail free cash flow
  • Balance sheet targets
  • Summary and Outlook
  • Slide Number 15
  • Key industry challenges
  • We will help our customers live well for less
  • Our strategy
  • Slide Number 19
  • Value brand investment
  • Lower prices on key volume lines
  • We continue to be less dependent on promotions
  • Improved grocery value
  • Slide Number 24
  • Category tier performance
  • Premium private label
  • Distinctive brands
  • Beauty Rollout
  • Our values make us different
  • Argos category and range focus
  • Clothing
  • Slide Number 32
  • Channels Supermarkets
  • Store investments driving customer satisfaction
  • Channels Convenience
  • Channels Groceries Online
  • Channels Argos
  • Slide Number 38
  • Product Quality Framework helps us fund investment
  • PQF cereals case study
  • BAU savings to offset cost inflation
  • Strategic cost transformation 5 year plan
  • Slide Number 43
  • Financial Services Priorities
  • Financial Services reshaping the portfolio
  • Financial Services key targets
  • Nectar
  • Slide Number 48
  • Digital
  • We will help our customers live well for less
  • Slide Number 51
  • Slide Number 52
  • Guidance for 201920
  • Retail sales
  • Sainsburyrsquos sales area and store numbers
  • Sainsburyrsquos store estate
  • Sainsburyrsquos investment programme
  • Retail margin
  • Group retail
  • Plc Board
  • Plc Board
  • Plc Board
  • Plc Board
  • Operating Board
  • Operating Board
  • Operating Board
  • Supplementary financial details
  • Contacts