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SAN DIEGO INTERFAITH DISASTER COUNCIL(IDC)
DISASTER PREPAREDNESS and
EMERGENCY RESPONSE PLANfor
HOUSES OF WORSHIP
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Dear Faith-Based Leader:
Our world in the faith-based community is inundated with human need; social, economic, relational, spiritual. We at IDC recognize this because we live in the same world you do. Thank you for being part of the effort to prepare the San Diego County faith-based community in case of disasters and emergencies.
In San Diego County, our world also consists of the ever-present possibility of various major disasters: earthquakes, fires, floods, terrorism, pandemic influenza, are all realities of our world. It is with this in mind that IDC has created this Manual and Workbook to assist you, as a San Diego County Faith-Based Organization, in preparing your organization for a major disaster.
The San Diego Interfaith Disaster Council has worked with all our affiliates to bring to you resources to accomplish the following goals in your faith-based organization. IDC’s objectives are to:
-Prepare People-Prepare Organizations-Respond Together-Work Within the Regional Framework
The Manual and Workbook focus on the second objective, with elements of all contained in its language. For more information on any of these objectives, please visit our web-site at www.sdinterfaithdisastercouncil.com.
As you work through developing your specific plan, we pray that more effective practices are brought forth to serve your House of Worship, our community, and to the designers of this operational plan.
Our documents our purposefully free from any type of comments with regards to faith or spirituality. This is intentional in our respect for all faiths in the County. We encourage you to make modifications that make these plans more relevant to the needs and beliefs of your organization.
Sincerely, The San Diego Interfaith Disaster Council
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Table of Contents
Manual, Part 1 Page 4
Workbook, Part 2 Page 39
Appendix, Part 3 Page 74
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Part IManual
I. INTRODUCTION
PurposeThis manual is created by the San Diego Interfaith Disaster Council for use by all faith-based organizations in San Diego County.
Being prepared is essential for minimizing the adverse effects of an emergency or disaster to your organization.
The following action and recovery plan has been designed to identify the key elements that should be followed to reduce the impact of an emergency or disaster. While we tend to focus on large community disasters such as fire and earthquake, emergencies and disasters take many forms, large and small such as physical perils, building fire, flood, work accidents, or deliberate acts of terrorism or sabotage.
AssumptionsThere are a number of assumptions that have been shown true in disaster after disaster and these are a basis for disaster preparedness planning.
Police, fire, paramedics and 911 response will be overrun the first 3-5 days after a major disaster – do not expect their help immediately.
Individuals, families and our houses of worship will be on their own for the first few days.
Utilities may be unavailable for extended periods of time (electricity, water, gas.)
Transportation systems may be severely damaged making road closures necessary.
Telephone, cell phone, internet, and other communications systems may not function.
You may be working with limited resources in the immediate neighborhood.
Manual and Workbook Components4
The above assumptions served as a spring board for designing these documents. These components will guide you through steps to:
Develop a “Family Disaster Readiness Emergency Plan” for your members
Develop your House of Worship’s “Disaster Readiness Emergency Plan.” This focuses on identifying criteria for response to major and minor
disasters for your buildings and members. The plan includes designating earthquake locations for the safety of your members, steps for building shut-down, and of critical importance, communicating the situations to your leadership and members.
Develop a “Continuity of Operations Plan.” This plan immediately starts after the initial response. It identifies the key resources and needs to ensure that your activities and mission can continue, wholly, partially, or in a limited capacity.
Develop your role in response and recovery. Historically, recovery from a community disaster will take years. The prepared planners, individuals and groups can be more effective in the response and recovery phase of a disaster. This effectiveness rebuilds the community and a member in a positive way, thereby reducing the wounds and pains of loss of the afflicted.
Develop your “Follow up and Training plan.” For your plan to work, it will require maintenance. This involves training staff, communicating to members, updating the plan, and periodically reviewing the plan with the individuals and groups involved.
The Manual describes the processes and highlights items to be considered. The Workbook has sample tools and forms for use to achieve these five components. These steps will be unique to your particular organization or House of Worship and we encourage you to modify the forms for your specific needs.
There is an additional Appendix of information and resources that we hope are useful to you.
II PLANNING PROCESS5
This plan was fashioned by faith-based leaders for faith-based leaders.
We are the stewards of our faith. Often we are presented with competing interest, constant pressure, and over-worked schedules. Yet, we do well in serving our faith-based community. The following recommendations will help you serve your community:
Follow the initial steps in order.
Read the Manual sections and use the Workbook sample tools and forms as guidelines. The forms may be modified to meet your organizational planning.
As you design your team, review your organization’s structure to see how you can employ existing individuals, committees, or departments for components of the planning process.
STEP 1: Form an Organizational Team This organizational team should consist of your Emergency Coordinator and Co-Coordinator who will be responsible for the completion of the disaster readiness plan.
Ideally your committee / team will have representatives in the following areas:
Co-coordinator Staff representative with decision authority (administrative head) Financial systems Facilities management Operations processes Communications processes
Team members can be added throughout the process. Sections of the plan can be delegated to existing individuals/groups within your organization with a representative reporting to the team. If you do not know some individuals, the process will identify unknown individuals. Form the team in a positive and prayerful manner, move to the next step and get the ball rolling. You will know as you complete the components whether or not you need to bring in other people.
STEP 2: Set a 3- to 9-month Organizational Planning Team Meeting Schedule – Review the manual and individualize the components of
your project.
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Only you and the other team members can decide how rapidly this plan may be completed and implemented. The key is to set the meeting out as far as you need to in order to successfully complete the plan.
Will you meet weekly, bi-weekly, monthly? How many components will you attempt to complete during and between meetings? Give yourself time to get the work done, but do not lose the momentum you develop.
STEP 3: Create a schedule for the promotion of Personal -- Family Preparedness (See Appendix, pg. 75 – Personal Preparedness)
We recommend that the first step you take as a faith-based leadership team is to assist your members to develop a family preparedness plan. The members can be working on their plans while the house of worship works on the components or that plan.
Tools: There are numerous tools available for you to choose from. San Diego County Office of Emergency Services has developed a Family Disaster Plan and Personal Survival Guide which we recommend as the core to your materials for your members. The Red Cross also has helpful readiness checklists.
Survey: Following distribution of the materials, we recommend you do a survey of your membership to determine readiness factors.
TO GO Kits: You might want to consider if you have a group / committee that would be willing to assist the members in obtaining their items for their “TO GO Kits.” These kits should also be established for the house of worship and the organization’s vehicles. If you never get past this step, you may rest assured you have saved lives.
Schedule: The nature of this process makes it more of a weekend event than an on-going organizational effort. This is intentional. The tools in the Appendix are simple, available, and the process takes the responsibility from the leadership and puts it where it belongs, on the heads of household.
Make a plan for this, implement it, make it a part of your annual schedule.
STEP 4: Determine your resources; decide who will complete each component.
For each component of the plan, define which individuals or groups you can utilize.
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(See the chart in the Workbook, pg. 45) For example, if you have a Finance Committee/Department, will that committee complete the Finance Plan and return it to your team, or will they participate in your meetings?
Remember, it is important to complete this plan in stages. There is a lot to do, do not focus on the full scope of the task!! Just take a component or two at a time, work through them, then move on to the next. The Leadership Identification / Notification section needs to be completed first as it is used by other Plans. From that point, the sections can be completed sequentially or by different groups. Some sections relate to others and the groups will need to coordinate and report back.
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III COMPONENTS OF THE EMERGENCY PLANfor your house of worship
A. LEADERSHIP IDENTIFICATION and NOTIFICATION
Identification and notification of leadership, staff, and members of your house of worship is a core component of multiple parts of your Emergency and Continuity of Operations Plan. (See Workbook, pg 41 - 47)
A means to notify all leadership and staff is critical to communication and response.
Evaluate the methods of communication that are currently within your organization Are the methods effective? This is critical for a successful plan. Some means of communication include, but are not limited to, home and cell phones, texting, Email, ham radio operators and runners. Develop a contact-tree in order of priority listing all various methods to contact each member of your leadership and staff.
Each person should carry the list. The list should be updated every six months or as needed. Decide: does each person call the next or does first person call all?
Denominational Contacts: If your house of worship is part of a larger denomination, who should be contacted for what types of emergencies?
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B. INITIAL EMERGENCY PLAN – FACILITY PLANNINGFor Your House of Worship
This section focuses on your internal response systems.
Review your physical structure and operational systems to define plans for response to fire, flood, earthquake or other disasters for your buildings and personnel.
Place a copy of this section in your facilities where staff are working. Review it every six months for updates.
Assess your facility.
The primary disaster risks in San Diego County are fire, flood, earthquake, terrorist, loss of water, power outage and technology. However, the location of your facility may add or change that risk.
A template to complete a full risk assessment is included in the Workbook, Section I. This will assist you to define priorities and consider any modification for your facility.
Define the responses of individuals on site during an emergency situation. (Workbook, section III B. pgs. 45 and 46)
Determine the process for building shut down. (Workbook, pgs. 50 - 51)
Make a diagram of your building marked with the following: Your safe spots (windowless interior hallways or areas of reinforced structure) Exits – evacuation routes First aid and survival kits Fire extinguishers Alarm controls Utility shut offs
Do you have other organizations utilizing your facilities or property? Include them in your planning and distribution of your evacuation plan.
DETERMINE THE PROCESS FOR BUILDING SHUT DOWN:(Consult with your Facility Team for this section.)
On a diagram of your building mark:• Your safe spots (windowless interior hallways or areas of reinforced structure)• Exits
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• First aid and survival kits• Fire extinguishers• Alarm controls• Utility shut offsLabel the utility shut off locations with directions.
Do you have other organizations utilizing your facilities or property?Include them in your planning and distribution of your evacuation plan.
Determine the process for evacuation. (Workbook, pgs. 50 - 51)Define your routes and destinations for evacuation of your facilities.(Consult with your Facility Team on this section.)
Recognize how to identify mandated community evacuation.If there is a community mandated evacuation information will be provided through:
the media: KOGO 600 AM; KLSD 1360 AM
211 (information phone #)
Identify a temporary shelter.
Identify alternative locations in your neighborhood that could function as a temporary shelter for a short-term evacuation.
Consider an MOU between you and that organization for this function.
Use of this section: (See also “Training” Section VI, pg. 37)
Post copies of the (completed) worksheets for this section in sleeve protectors in the key areas of your facilities.
Review annually with: Leadership, staff, ushers, and group leaders (individuals who are in the building as a lead to a service, meeting, project, etc.
Include in leadership, staff and usher orientation programs.
Keep a “To Go Kit,” including copies of the Emergency Plan and phone rosters.
Practice the evacuation plan.
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C. COMMUNICATIONS PLAN
The Communication Plan is an integral part of your member's preparedness, your organization's Initial Emergency Plan, and your ability as an organization to assist your members and be response to the needs of your community.
The following points can guide you to define this plan.
•Review the Leadership Identification and Notification completed in Workbook on page 45.
•Review your existing processes within your organization and consider updating those or incorporating them into this plan (see Workbook, pg. 52).
•Develop a contact-tree system to be able to check on members of your organization, especially seniors and people with disabilities. (See Workbook, pg. 56)
•Identify a remote phone number where members can call in and leave messages regarding their status. (See Workbook, pg. 55)
•Identify a remote phone number where an emergency message can be recorded and incorporate that number and process into your routine information to existing and new members. (See Workbook, pg. 55)
•Define the process for communicating this Information to leadership prior to the establishment of your organizational Command Center. (See Workbook, pg. 53)
• Identify Individuals(s) who are willing to list the organization's phone number on the SD County's reverse 911 system for notification of an evacuation involving your immediate area. www.readysandiego.org (See Workbook, pg. 54)
Determine the Information to be communicated to Leadership:• Congregation status• Damage Assessment• Services offered or changed• Funds needed
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)
• Volunteers needed• Other needs
Determine the information that you are likely to be communicating to your members:
• Status of the organization• Resources available from your organization• Reminder of local resources, e.g.: 211, etc.
Determine the individuals with whom you are likely to be communicating:• Organization members• Organization leadership• Media• Community residents
Determine who should communicate your M e ssage:
• People with proper training• Those with proper authority
• People who share a consistent message
(See Incident Command Appendix)
Determine methods you can use to communicate:• Electronic I computer• Paper• Verbal• Sign Boards• Combination of methods
Media Plan / What can you prepare in advance? • Talking points / key message• Disaster / emergency response press release• Emergency related funding solicitations• Contact lists
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What to do in the event of an emergency:
Establish Communications:1.) Make contact with your House of Worship (HOW) communicator or a member of the HOW leadership
a.) Use telephone as a first choice and Amateur ("Ham'') Radio as a second choice.b.) Use the regional primary Simplex Frequency of [insert frequency] or the alternate Simplex Frequency of [insert frequency]c.) Use the regional organization and regional radio operator lists to assist in making contact.
Collect Information:2.) Fill in the blanks on the worksheet for the affected locations. [If more space is needed, make a note "See Attached" and use the line letter as a reference]. (See Workbook, pg. 53).
Notify Regional Leadership:3.) Contact your regional leadership contact person using the contact information on the Regional Organization list and pass information on the worksheet to regional leadership using telephone or Amateur Radio. (See Workbook, pgs. 52 - 53)
Communications Outside the Region:4.) If the event requires communications outside the region in the San Diego area with [insert location here]
a.) In San Diego Area use the [insert name of repeater here] on [insert frequency here].
b.) If that repeater is not operational use the alternate repeater on [insert frequency here].
c.) If the alternate repeater is not operational use the output of the primary repeater simplex [insert frequency here].
5.) If the event requires communications outside of the San Diego area, establish communications with the [insert location here].
a.) Call the [insert location here] at [insert number here]. If unable to call contact a radio operator outside the area and have them contact the [insert
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location here] and give them the VHF and an alternate HF frequency.
b.) For VHF use the primary simplex frequency of [insert frequency here] or the alternate [insert frequency here].
c.) For HF use the frequencies listed for the various bands on the frequency list for HF communications.
6.) If the event requires it establish communications with the headquarters in [insert location here].
a.) Call the [insert headquarters position here] operator [24/7] [insert name and contact information] to notify them of the emergency and request aid.
b.) Contact the Emergency Response Coordinator [insert name and contact information] to notify them of the emergency and request aid.
c.) Contact the Emergency Communications Coordinator [insert name and contact information] to set up a schedule for HF communications.
d.) Contact the Assistant Emergency Communications Coordinator [insert name and contact information] to set up schedule for HF communications.
e.) If you are unable to call, contact a HAM radio operator outside thearea and have the person contact your Headquarters by telephone to give them an HF frequency and an alternate frequency to pass on to the Communications Coordinator.
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THE (insert name of the regional level)EMERGENCY RAPID RESPONSE PLAN
INTRODUCTION
This (insert name of regional plan) Emergency Plan is designed as an adjunct to and slight modification of that part of existing (congregational) and (regional) emergency plans that concern communications between members, neighbors and (insert name of congregational leader such as pastor, bishop, etc.) in the initial stages of a major, far- reaching disaster. There are two parts to this possibly life-and-limb saving communication plan:
Part 1) Early warning by "Telephone Tree" of impending disaster (Fire, flood, chemical or dirty-bomb attack)
Part 2) Early check-up on families and assistance to victims by members in the neighborhood following a disaster; especially a severe earthquake.
Prior to the recent wildfires, we believed that government organizations would take care of these needs, but times have changed. We have recently faced, and will probably continue to face, unprecedented disasters: firestorms, terrorist attacks and earthquakes. Civil authorities are warning us that they cannot deal with the biggest of these without the help of citizens. They say neighbors must depend upon neighbors and that is our plan.
Designed to work in almost any situation in which members can be of help, this plan uses key positions of leadership rather than key people. Leaders on every level can be replaced by appropriate substitutes. All that is required of congregational members is to be familiar with the plan, have their Emergency Congregational Directory and Map and be willing to serve.
Neighbors play a vital part in this plan. They may be the only ones who can provide immediate help to members, and we must help THEM when we can.
Following a devastating earthquake, Part 2 calls for Block Captains (who have been assigned specific geographic sections of their congregations) to check on families in their neighborhoods, seek help from neighbors for victims and report to their Regional Leaders/Clergy (terms /positions). They in turn report to the (insert
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regional position).
Where a major disaster is not widespread, it is expected that nearby Houses of Worship will give assistance to victims. A report of these actions by a participant should be made to the (insert name of congregational leader such as Pastor, Bishop, etc.). When Clergy deems it prudent, they may choose to send any available members to a troubled area to act as Captains.
MEMBER RESPONSIBILITIESFOLLOWING A MAJOR EARTHQUAKE-TYPE DISASTER
Each of our congregations should be divided into about 8 parts, which are called "BLOCKS". One person who lives in that block is appointed Block Captain by the (insert name of congregational leader).
Blocks, in turn, should be divided into manageable-sized "Sections" that can be walked by a person in about an hour and a half. This, of course, includes time spent knocking on doors of members' houses and inquiring about that family's well-being, following a disaster. This means an area that would encompass about 10 congregational families. A block captain assumes full responsibility for one Section. One person from each of the other sections is appointed "Assistant Captain" of his section.
Following a MAJOR earthquake type emergency, in the absence of a Block Captain, an Assistant should take their place. They become an "Acting" Block Captain. A Block Captain is responsible for their own Section and ultimately all other Sections in their Block. If an Assistant is missing, the Captain will try to get a substitute by enlisting another responsible male or female member in that Section. Finding someone to call will be simple because each congregational family should have an EMERGENCY Congregational DIRECTORY. It should be attached to their regular Congregational Contact List. This directory lets members know phone numbers and addresses of all other members in their block and section. If no one is available, the Captain will not only inspect their own Section, but their other Sections as well. All families should check on their neighbors. If there is no captain around, someone in that family should assume the responsibility, get help as needed and report conditions to their (insert congregational leader here such as pastor, bishop, etc.).
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Where practical, captains and their assistants should take Block Captain Report Forms with them as they make their rounds. The forms make it easier for captains to compile and report information after they inspect their Sections. They should write names, addresses and other details on the backside of the form when there is no place on the front to do so. These notes should be numbered with the same numbers as those on the form entries to which they refer. Non-members in distress are reported only on the backside of the form and NOT totaled. In a situation where no forms are available, Captains should use any available paper to make their reports.
Upon examination of a Section, Assistant Captains fill in their names, title, block and section numbers (1A for example) and totals on the forms. They then give the forms to their Block Captain who computes the grand totals and enters them on a separate form that bears their name, title and block number. The Block Captain then gives all forms to their (insert name of congregational leader such as Pastor, Bishop, etc.) or "Acting Clergy" at the Congregational Communication Center (Congregational Bldg. or Alternate Location A, B or C previously selected).Some representatives of the Emergency Management Team should be there also.
EARLY WARNING BY "TELEPHONE TREE"(Fire, Earthquake, Flood, Chemical Attack, etc.)
The "Early Warning" plan should be implemented as soon as the (insert regional position) or their substitute learns of an impending regional threatening disaster.(Insert regional position here), informs them of the danger and assigns each one a (name of congregational leader such as pastor, etc.) of a threatened congregation to warn. They then notifies their Regional Communication Specialist.
(Insert name of congregational leader) check their Congregational Emergency Directories and assign their councilors and Emergency Response Coordinatorsthe specific Block Captains they are to call. The Captains call their Assistant Captains who in turn warn the families in their sections. If this plan is practiced and implemented expeditiously, every family in the region can be called in much less than an hour.
Early Warning (wildfires): In the case of nighttime wildfires, only a part of a region may be threatened and time is critical. When notified of the fire and its location, the Regional Leader or their substitute calls their sub-leaders, if needed, the affected (insert congregational position such as Pastor, Bishops, etc.) and their Regional
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Communications Specialist. Upon receiving the warning, (Insert name of Congregational leader such as Pastor, Bishops, etc.) determine which Sections are in the most immediate danger and who they should have do the calling. They then make their calls and assignments. Regional Clergy/Leaders, Emergency Response Coordinator and Captains, who have time to warn others, should be asked to call families in the most endangered sections. These Captains should then warn their own sections soon after. It is imperative that calls to specific Sections, families or Captains be assigned to specific callers. That way there will be no confusion as to who was called and who was not. Each affected family should be called only once. Non member families in fire- threatened Sections should also be called.
An example of a successful warning occurred during San Diego's "Cedar" fire when it swept into Wildcat Canyon early one morning. The lives of nineteen or more families were saved because of a single phone call that got through to a Captain. He barely had time to notify others and evacuate his family. Unfortunately, he lost his home in the fire.
If this plan is thought through and practiced by leaders, many lives may be saved.
PLAN SUMMARY
The Purpose of the Regional Emergency Response Plan is to:
• Save lives by giving members early warning of impending disaster.• Give or seek emergency, life-saving assistance to earthquake and other victims.• Report casualties and disaster conditions to church and other authorities.
1. Early warning by a Regional Leader is given to ward members in a stricken area by means of a "Telephone Tree". The Leader and their assistants notify Captains by telephone. They in turn call their assistants or subs and proceed to notify the ten or so families in each of their sections. Within less than an hour, an entire section/cluster can be notified, if they are using the Emergency Congregational Directory.
2. In the case of a midnight wildfire, Regional Leaders (upon receiving warning) will see that those in immediate danger will receive the first phone calls from those notified to call.
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3. Where a disaster is limited in scope, a Regional Leader/Clergy may choose to send "captains", or others with Emergency Congregational Directories, to stricken locations to report on the well-being of families in that area. While there, if conditions call for it, they should try to secure whatever emergency help they can from neighbors. Any available members in the neighborhood should assist the "captains."
4. Following a major earthquake, timely outside assistance for the injured is highly unlikely. House of Worship members in stricken neighborhoods should take the initiative and seek emergency help from neighbors for those in distress. Appointed captains may be the first to respond. If they are unable to, other conscientious members should step in and serve in their places. The job is simple: Check on families in their "section" (refer to Emergency Directory). Seek help from neighbors if needed. See that reports on these families get to their Regional Leader/Clergy.
In each case, acting on information available, Regional Leaders/Clergy and other congregational members in leadership positions provide whatever aid is appropriate. Reports are made to the (insert name of regional position).
HAM RADIONet Preamble:QST, QST, QST Good evening, this is (say call sign), my name is and my location is in .
I am acting Net Control for the (insert name of organization such as East County ERC or Emergency Radio Communications Net).
Net Information:We meet the (insert when you meet such as the first and third Sunday of every month at 8:15pm local time) on the primary frequency of (insert frequency such as 147.480 simplex or the alternate of 144.480) for the sole purpose of maintaining radio communications as part of our emergency Preparedness Program.
Type of Net:• This is a directed net, so please do not transmit unless called upon.
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• I will take late or missed members and visitors at the end of roll call.
• Is there any Emergency or priority traffic? Call signs please.
Announcements:Are there any announcements for the Net?
Roll Call:Roll call follows:
(Area) Only give the area the first time for each area, after that just the Call Sign and Name (Call Sign), (Name).
After Roll Call:That is roll call as I have it. Are there any late check-ins for the net?
• Are there any visitors to the net?
• Is there any further business for the net?
Hearing none I will close the net at local time, this is (Call Sign).
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D. FACILITY PLAN(See Workbook, Section E, page 59)
The team that is building this plan is referred to as the “Facility Team.” If this is a separate team from the one that completed the Emergency Plan section, you will want to coordinate with that team.
To prepare for this section:
Review the Leadership Identification and Notification Sections, page 45.
Complete a risk assessment. The primary risks for San Diego /Imperial Counties are fire and earthquake, but your facility may have others to consider. This may have already been accomplished in the Leadership Component
or it may be requested of the Facility Team. (Workbook, pg. 59)
Are there any unique issues/ hazards for your facility? e.g.: Do you back up to a canyon?
Are you located near a river? Do you have an older building? Are there other unique hazards to your facility and grounds?Are you located on the coast in a Tsunami risk area?Are you located near the nuclear power plant?
Define areas of the building and/or processes that can be modified for increased safety.
Fire prevention: Properly store or dispose of hazardous chemicals and flammables. Ensure that flammable items are not stored near the heaters. Secure water heaters and boilers. Ensure operation/inspection of fire extinguishers and smoke detectors. Clearly mark gas & water shutoffs with instructions. Ensure that areas that are fire corridors are free Kitchen safety
Consider inviting the local fire dept. to walk through your building with you to make recommendations.
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Earthquake safety measures: Secure bookshelves, file cabinets, etc. to walls, and ensure stored items there are secured. Remove heavy objects from high to low areas. Place mechanisms on cabinet doors to secure closure. Clear hallways & stairs of stored items and clear out storage areas of items no
longer needed.
Vegetation Management (Landscaping): Maintain a 100-ft. defensible area around your facility.
Consult references for details on Vegetation Management:o “Living with Wildfire”
http://www.burninstitute.org/wp-content/uploads/2014/12/61780m_Wildfire_Book-digital.pdf
o "Will you be Prepared for the Next Wildfire” http://www.readysandiego.org
Monitor facility safety:
Establish a process to monitor for continued compliance with the processes established above.
Ideas for consideration.o Assign each area to a specific department or staff for
monitoring.
o Prepare a check list for periodic inspections.
o Report the results back to the departments who maintain that section and to Leadership.
Develop an Evacuation Plan:
Review or complete the components in the Emergency Plan.(See Workbook page 51)
Post the facility evacuation plans in public areas
(include exit & assembly instructions, utilities shutoff locations,
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emergency supplies locations, evacuation sites).
Define a plan to assess the facility after an incident:
Identify individuals who are willing to place their cell phone on the reverse 911 system for the church phone number. (www.readysandiego.gov)
Identify a process and checklist for individuals to check the facility after an incident:
Who lives in the neighborhood who can check on the facility?
Who lives outside the immediate neighborhood who can return to check on the facility? (If the neighborhood has been evacuated, those living close by may not be available.)
Who should they contact with their report?
Provide these individuals with the names/cell phone numbers of the others and the check list to be assessed. (See Workbook, section E, page 19)
Review plans for any child care facilities on site:If you have a preschool on your site, request the leaders to provide a copy of their emergency plans for review and inclusion in your plan. Their regulations are part of their licensure.
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E. CAPITAL and FINANCIAL PLAN (See Workbook Section F, page 61)
Your Capital and Financial Plan is critical for:o Maintaining your operations during response and recovery.o Continuing to operate if you are in an alternative siteo Replacing your assets if they are lost in the disaster.
Understand your financial assets, limitations and commitments. Estimate cost increases over normal operations and be prepared to raise funds from alternate sources.
The following is a list of general considerations relating to Financial Processes, Inventories, Security Systems and Records. (See Workbook, pg. 61)
Having certain items and copies of the following will help.
Insurance policies.
Deed or lease of your facilities.
Bank information, including all your account numbers.
List of signatories on accounts (in case the primary signatory is unavailable).
Legal identification, evidence of tax exempt status.
All Memoranda of Understanding (MOUs).
Information on credit accounts, including who are on the accounts, card locations, their limits, and who can access the accounts.
Additional questions:
Do you have provisions made for emergency credit extensions?
How much do you keep in petty cash? It may be the only source of immediate cash in an emergency.
Is there a procedure to obtain emergency funding from the denomination hierarchy?
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Who has authority to sign work authorizations on site so recovery work can begin without delay in case of a disaster.
Where are critical documents located? On site? Offsite?
Which documents need to be off site or duplicated off site?
Who has access to those documents?
Develop a written list of all property and holdings with video or photographic documentation.
o Update the list annually.
o Store a copy of the data off site.
o Designate the individual(s) responsible for the annual inventory and the date the annual review is due:
Additional items: (from County of Los Angeles, Continuity and Recovery Plan Template)
Do you need flood insurance?Do you need earthquake insurance? Do you need Business Income and Extra Income Expense Insurance? How much insurance am I required to carry to avoid becoming a co-insurer?What types of records and documentation will my insurance company want to see?How will my emergency management program affect my rates?To what extent am I covered for loss due to interruption of power? Is coverage provided for both on and off premises power interruption?What perils or causes of loss does my policy cover?How will my property be valued?Does my policy cover the cost of required upgrades to code?What does my policy require me to do in the event of a loss?
The time and effort to recover from a disaster directly relates to your preparation. Documentation of the facility and its assets is part of this preparation.
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Security (Workbook section F, pg. 63)
Security should be an ongoing process and includes many components. If you use a contractor for your IT support or other security systems, include them in your continuity and recovery planning.
Identify the records that are necessary to maintain your essential functions.
Identify those that are necessary to restore your organization if the administrative offices were damaged or destroyed.
Consider types of data and location of data which may be particularly vulnerable. Examples: Theft of a computer or lap topDestruction of the equipment in an earthquake Loss of a hard driveInability to access your facility
Other Considerations: What will you do to protect your computer hardware?
Theft? Earthquake?
What will you do to protect your computer software?
What functions can revert to paper processes?
Review the Essential Functions list prepared as part of the Workbook, pgs. 66 - 67.
Your Essential Records, Files and Data Bases are those that:-are needed to perform the Essential Functions and Services
(e.g.: communication lists,) -are required to continue to operate your organization
(e.g.: payroll, banking,)-will be necessary for insurance purposes to replace lost property.
Consider making a copy of hard copy files that cannot be easily replicated.
Establish a method to back up all software systems (operating and data files.)
Update the list and copies annually or more frequently if feasible.
Store a copy of the data off site.Location: ______________________________________________
28
Designate the individual responsible for each of the annual inventories and to whom or which committee the report is to be delivered.
29
Records, Files and Data bases(Workbook section F, pg. 65)
This is a checklist of items that you may want to consider:
Items needed to perform Essential Functions and ServicesMembership lists including address, phone & EmailCommunication plans
Items needed to continue to operate your organization:Employee Data and Payroll DataVendor contacts MOUs
Items needed for documentation and replacement of property:Legal documentsDeedsLease documentsInsurance policiesInventory lists with photographic documentation
30
IV: CONTINUITY OF OPERATIONS PLAN (COOP)(See Workbook Section G, pg. 66)
The Continuity of Operations is “the capability to continue essential functions and to preserve essential facilities, equipment and records across a broad range of potential emergencies.”
The Continuity of Operations Plan is put in place at the time of the incident and initially focuses on response for life and safety issues, then on maintenance of Essential Functions and finally on recovery. The plan identifies the key resources and needs to ensure that your activities and mission can continue, perhaps in a limited capacity, as well as steps for recovery should the disaster be catastrophic to your organization.
Review your team: If your Emergency Preparedness Team is completing this section, review the team makeup and identify if additional or different members are needed. Some of the sections you have already completed related to your Continuity of Operations Plan. Review those and coordinate any potential changes with that group. Provide this team with this manual for this part of the project.
There is a second team to be considered, and that is the Leadership team who would manage the incident after it occurs. That is covered in the Appendix under “Incident Command System,” pg. 80.
For your design team: Consider individuals representing property management, payroll, office
management, finance, human resources as well as your pastoral staff.
Are there individuals from neighboring organizations who are stakeholders in this process? Do you have a preschool? Are there organizations who utilize your facility? Do you need any of those individuals participating on the team? Do you need to share the completed plan with those individuals?
Review and define your meeting schedule.
Review the “Leadership Identification and Notification:” Review the section completed in Workbook, pg. 45.Are there any additions / corrections needed?
31
Define the Plan of Succession: During a disaster, decisions may need to be made by individuals who are not the prime decision makers in the organization. Identify the plan of succession (by position name or title) that determines which clergy, staff or lay person is next in line to assume authority for particular functions.
“Generally, pre-determined delegations of authority will take effect when normal channels of direction are disrupted and terminate when those channels have resumed.”
Define Essential Functions and Critical Operations :The activities of your organization have grown and developed over time. Many of them continue on a routine basis without many changes. But in the event of a community disaster, “business as usual” is not likely to be maintained. Your mission and routine functions are likely to be impacted by:
damage to your facilities presence of your facility in the immediate area of the disaster decisions and commitments you have made regarding your role in
disaster response and recovery.
The first step of a Continuity of Operations Plan is to define the Essential Functions (those which you want to continue regardless of the impact of the disaster) and the Critical Operations (those which you need to have in place in order to maintain your functions. (Workbook, pgs. 66 - 67)
1. Consider your activities and mission. List all functions, activities, and operations of your organization.
2. What are the essential functions and critical operations of your organization that you must maintain during a disaster?
a. Which of your faith based activities are critical during this time?e.g.: providing services
communicating with your membersdefining needs of your membersassisting your members
b. Which of your organizational activities are critical during this time? e.g.: location to operate
communication systems records/documents
3. Prioritize these functions.
32
Establish staffing and resource requirements:o Who do you need for these functions?
o Who are alternate individuals if primary ones are not available? o Define individuals who could manage each essential function. What
information do they need in advance?
o What supplies do you need?
Define resources needed for your disaster mission: If your organization has defined a disaster mission, (see next section) what are the resources that you need to carry out that need? (This can be added later if you define a disaster related mission.)
Consider alternative locations:If you are not able to operate from your regular site, what alternatives are available for you? For example, your facility may be in the area of evacuation and unavailable for use or it may be damaged or destroyed.
1. Define alternate sites.
2. Identify contact individuals and numbers.
3. Consider Memorandum of Understanding documents for these functions.
Considerations: Would your alternate or temporary location be your new primary site?Do you have multiple locations you can consolidate?Which functions can be done remotely?What pre-agreements would you need for these operations?
Sharing resources with neighbors:Are there other organizations in the neighborhood with whom you could share resources? During the disaster, you may be able to contact local organizations for mutual assistance for shelter, food, water, etc.
Identify your mission critical systems: files, records:
For each of your essential functions, what records, documents, data bases are needed to function off site? These are your mission critical records.
33
Identify an offsite location for your back up records:
Define offsite locations for:o backup of vital records,o duplicate copies of important documents,o photographs of your facility and your capital assets,o duplicate data bases.
Identify sources of additional personnel:What additional personnel do you need for:
Your Essential FunctionsYour Critical OperationsYour Disaster Mission
What estimates can you make of staff availability in different disaster environments?
o The incident involves your facility onlyo The incident is in the county, but your facility is secure o Your neighborhood is evacuatedo Your community is evacuated
What staff and volunteers could automatically report to the facility in these situations?
34
V. PREPARATION FOR RESPONSE AND RECOVERYTo a Community Disaster
Your response and recovery efforts should have two areas of focus.
First for your organization: during a disaster and in its immediate aftermath, your members need to be able to respond to the facility and manage the needs of your members and the facility itself.
Secondly for the community: if the members are prepared individually and the house of worship is prepared, then you will be able to respond to the needs of your community.
For this section, you will want to review the following: Components of the Incident Command System from the Appendix, page
11.
Your anticipated participation in the community disaster response (your disaster mission statement if you already have established one.)
FOR YOUR ORGANIZATION:
Identify a location for a Command Center for your organization.
Individuals who could respond to your facility. (Workbook, pg. 59)
Identify methods of record keeping during the response and recoveryo information about your facilityo information about your members, and o information about the community.
Define methods to recruit volunteers to assist your members.
Define method to communicate with IDC to assist.
35
FOR YOUR COMMUNITY:
The initial components of this plan have focused on the faith based organizations ability to prepare for and survive a disaster. This focus has been on the organization itself and its members. The organization’s disaster preparation will assist it to move from the preparation phase to the response and recovery phases of the disaster.
There are many areas for possible involvement on your organization. Review your facility and assess your abilities. San Diego Volunteer Organizations Active in Disaster (VOAD) has a thorough list of the potential areas for involvement.
ROLES AND SERVICES OF VOLUNTARY AGENCIES(San Diego Voluntary Organization Active In Disaster [VOAD])
(See Appendix, pg. 87 for definitions)
AdvocacyCase ManagementChildcareClean up and Rebuilding Community Disaster EducationCommunity OutreachCounselingDamage AssessmentDebris RemovalDisaster PlanningDonations and ManagementElder CareEmergency RepairsEmergency AssistanceFinancial AssistanceFinancial PlanningFuneral Services Health CareIdentificationInternational ServicesMass CareMental HealthMitigation PlanningMobile FeedingOrganizational MentoringPastoral CarePet CareRadio Communication Services
36
Relocation ServicesResource CoordinationSanitation ServicesSpecial NeedsTechnical AssistanceTrainingTransportation ServicesVoluntary AssistanceVoluntary ServicesWarehousing
If your denomination/organization has a national disaster response program consider partnering or working with that entity to provide disaster relief.
Your Disaster Mission Statement: (Workbook, pg. 72)
As you move from preparing your families and organization to the community, you are ready to define the role that your organization can play in the community’s response to the disaster. The following questions may assist you to match your strengths to the needs.
Who are you going to be for your members and your community?
Which essential services must be continued?
Do you have a kitchen with the ability for mass feeding? This includes individuals with food handler licenses.
Do you have space for storage of supplies for mass distribution?
Do you have special services/ministries in any of the areas above? e.g.: health care ministry
carpentry/hand man servicesSteven’s ministry
Do you have a particular group of individuals among your organization who might be willing to form a disaster core?
Healthcare workers; Social Workers/Case ManagersBuilding industry workers
37
VI. FOLLOW UP and TRAINING
The components of your plan will need review, updating and training for the plan to be effective and successful.
A schedule for this is included in the Workbook, pg. 73.
38
REFERENCES
County of Los Angeles Public Health. Planting the Seeds for Recovery, Disaster and Pandemic Planning for Nonprofits, Continuity and Recovery Plan Template.Constant and Associates, Inc. [email protected].
A Disaster Resilience Standard for Community – and Faith-Based Service Providers San Francisco: Fritz Institute, in Collaboration with California Volunteers Office of the Governor, State of California. June 2009. (www.fritzinstitute.org)
FEMA. Continuity of Operations (COOP) Plan Template Instructions. Washington, DC.https://www.fema.gov/media-library-data/1496423375694-3e736b5b80f95bef79942a66d8602348/ContinuiityGuidanceCircular508.pdf
Kramarz, Ken. “Incident Command System,” from San Francisco, Community Agencies Responding to Disaster. Congregation Emergency Plan. San Francisco., updated June 2009. [email protected]. www.sfcard.org
Kramarz, Ken. Emergency Playbook. San Francisco CARD (Community Agencies Responding to Disaster), 2010.
Rasmussen, Sharon, ed. In God’s Hands and Ours: Disaster Preparedness and Response - In the Episcopal Diocese of East Tennessee. Episcopal Dioceses of E. Tennessee, 814 Episcopal School Way, Knoxville, TN 37932. May 2007.
San Francisco, Community Agencies Responding to Disaster. Congregation Emergency Plan. San Francisco., updated June 2009. [email protected]. www.sfcard.org
39
Part 2WORKBOOK
TABLE OF CONTENTS
I. Risk Assessment for San Diego County 40Houses of Worship
Template for your Risk Assessment
II. Establishing Your Team 41
III. Forms / Worksheet Templates 45
a. Leadership Components 45b. Initial Emergency Plan 46c. Communication Plan 52d. Command Post / Operations Center 58
(Also see ICS section of Appendix)e. Facility Plan 59f. Capital and Financial Plan 61g. Continuity of Operations Plan 66h. Response to Community 72
IV. Follow Up and Training
73
40
Risk AssessmentRisk Assessment Matrix
Typeof
Event /Hazard
People1=Negligible2=Marginal3=Critical4=Catastrophic
Building1=Negligible2=Marginal3=Critical4=Catastrophic
Equipment1=Negligible2=Marginal3=Critical4=Catastrophic
Data1=Negligible2=Marginal3=Critical4=Catastrophic
Inventory/Product1=Negligible2=Marginal3=Critical4=Catastrophic
Operations1=Negligible2=Marginal3=Critical4=Catastrophic
TotalScore
Totals
Priority
41
42
II. Establishing Your Team
Step 1:
Identify the Emergency Coordinator Responsible for
your plan:
Name Position Email Home Phone
Cell Phone
Identify the Emergency Co-Coordinator:Name Position Email Home
PhoneCell Phone
43
Identify Planning Team Members:
Name Position Email Home Phone
Cell Phone
Identify Additional Participating Department Heads / Committee Chairs / Resources:
Name Position Email Home Phone
Cell Phone
Identify clerical support for the team:
Name Position Email Home Phone
Cell Phone
44
Step 2:
Topic Date Time RoomReview Project MissionReview Team MembersStep 3 Schedule(etc.)
Step 3:
Review materials for distribution
Family Preparedness Booklet
Determine dates for distribution
Date 1.
Obtain materials – person responsible:Print follow up cards +Determine date for follow up cards
Date:
Review data from follow up
Meeting Date:
*Available: http://www.readysandiego.org/Resources/Family-Disaster-Plan-English.pdf
858-715-2207
45
Step 4: Use the following chart to define your sequence, the individuals or groups who will complete it and the target reporting dates.
Component/section
Sequence
Group / Individual
Follow Up Date
Reference: Manual Page
Reference: Workbook Page
Leadership identification
1
Initial Emergency PlanFinancial PlanCommunication PlanFacility PlanContinuity of Operations PlanPreparation for Response / Recovery
46
III. Forms / Worksheet Templates
A.LEADERSHIP
Leadership Identification:
Identify your leadership individuals and the various means to contact them in an emergency such as fire or earthquake.
Position Name Primary Email
Cell Phone
Home Phone
Work Phone
1234567
This list need to be available off site.
Date updated: Next update due:
Identify the leader or individuals to be notified in other specific (non-emergent situations.
Situation Position NameUtilities failureFacilities problemSecurity issues
47
Denominational contacts:
Position Name Primary Email
Cell Phone
Home Phone
Work Phone
1234
B. INITIAL EMERGENCY PLAN
For Fire:
Location of alarmsLocation of enunciator panel (fire location panel)Location of exits Attach diagram with exits
markedLocation of fire extinguishers
Mark on diagram
Designated off-site meeting place
Responses: 911 If trained, utilize fire extinguisher if immediately available. Gas shut off valves are closed. Close doors and windows between you and exit Exit and close door
See page “Fire Prevention” section of the Manual, page 17.
48
For Earthquake: (use Google if necessary)
Safe places in facilities (windowless interior hallways, areas of reinforced structure)Location of internal suppliesWaterFoodBlankets
49
Responses: Move immediately to safe area for “duck and
cover” Remain there until movement has stopped Anticipate aftershocks
See Earthquake safety measure, Manual, pg. 18.
For Other Risks as determined based on your facility:
Risk Response
Identify Other Resources:
First Aid KitsAED Machine
Resource Numbers: Update every six months. Late update:
Agency Phone NumberPolice / Fire: emergency
911
Police/ Sheriff: non-emergencyFire: non-emergentArson Hotline 1-800-468-4408Water DepartmentGas/Power: SDG&E
1-800-411-7343 (San Diego area)https://www.sdge.com/safety/
50
(Emergency/Outages)
outages/outage-map
Local social service agency
Ex. No. Coastal – Community Resource CenterEx. No. Inland: Interfaith Community Services
Hazardous material
HAZMAT
Poison Information Center
1-800-222-1222website
Sexual Assault Crisis Hotline
877-995-5247website
National Suicide Prevention Lifeline
800-273-TALK (8255)website
Domestic Violence Hotline
800-799-7233The Hotline
Child Abuse Hotline
SD county website 858-560-2191 Website 800-422-4453
Elder Abuse/Dependent Adult
800-510-2020website
Women’s Resource Center: Domestic Violence & Rape Crisis Hotline
760-757-3500website
Weather line Weather.comDisaster Information
http://www.sdcounty.ca.gov/oes/ 211 **www.cpc.ncep.noaa.gov/products/predictions/threats/threats_ie.php
** 211: call for information about community,
51
health or disaster services
Other Neighborhood Resources: Identify local agencies, churches, stores that might be available in an emergency.
Name Phone / AddressClinicsHospitalPharmacyOther faith-based groups
Process for Building Shut Down:
Attach the diagram marked with the following: Your safe spots (windowless interior hallways or areas
of reinforced structure) Exits First aid and survival kits Fire extinguishers Alarm Controls Utility Shut-Offs
Utility shut-offs: locations, directions and equipment/tools
Electricity Shut-OffGas Shut-OffWater Shut-Off
52
53
Notifications to be made:
Utility Company Name
Phone Number
Gas Shut-OffWater Shut-OffElectricity Shut-OffAlarm Shut-OffUse of fire extinguisher (only if trained!)Computers/Servers/Camera/BackupPower Down Procedures
Evacuation Processes:
During servicesDuring evening activitiesDuring “office hours”Notification of parents not on siteOff-site meeting place
Temporary Shelter:
Name Address Phone Email Directions
54
Communications Plan Worksheet: Contact InformationORGAN
I-ZATIO
N
TITLE NAME
ADDRESS
CITY ZIP HOMEPHON
E
WORKPHON
E
CELLPHON
E
THOMAS
GUIDE
LATITUDE
LONGITUDE
For each organization, identify Local Leader, 1st Counselor, 2nd Counselor, and Public Affairs Director.
Communications Plan Worksheet: Other Contact Information – House of Worship
ORGANI-
ZATION
TITLE NAME ADDRESS
CITY ZIP HOMEPHONE
WORKPHONE
CELLPHONE
OFFICE
PHONE
THOMAS
GUIDE
For each organization, identify Leader, 1st Assistant, 2nd Assistant, Director of Emergency Response, and Emergency Response Coordinator.
Communications Plan Worksheet: Radio Operators and Radio Log
LOCALE
CALL NAME
ADDRESS
CITY ZIP HOMEPHON
E
WORKPHON
E
CELLPHON
E
THOMAS
GUIDE
LATITUDE
LONGITUDE
55
56
Individuals who can/are willing to respond to facility to check on the campus:
Name Email Home Phone
Cell Phone
Work Phone
Individuals who will receive notice through Reverse 911:
Name Email Home Phone
Cell Phone
Work Phone
57
Ham Radio Operators in your facility:
Name Phone Ham Radio Code
Remote Phone Number:
Phone number:
Password to enter a message:
Disaster Response Team Members:
Position Name PrimaryEmail
Cell Phone
Home Phone
Work Phone
1 Coordinator2 Co-
Coordinator3 Media
Liaison456
58
Communications Tree
Name Name NamePhone/email Phone/email Phone/email
| | |
59
Assessment of Members’ Needs
Name Best Contact Status/Issue
Out of Town Contacts who have phone trees:
Name Email Home Phone
Cell Phone
Work Phone
Phone Numbers in Your Facility:(Type = hard wired, cell phone, hand held)
Type Location Number
60
D. Command Post / Operations CenterLocation:Designated Phones:RadiosLocation of SuppliesBulletin BoardMapsMarker / Post ItsManual
61
E. Facility PlanningIndividuals who have placed their cell phone number on the reverse 911 system for the church property. http://www.readysandiego.org
Name Cell Phone Number
Individuals who will check on the facility after a community disaster or incident.
Name Email Home Phone
Cell Phone
Reporting structure for these individuals: (after assessment of the facility – can be same as the Leadership Notification list)
Name Email Home Phone
Cell Phone
62
Facility ChecklistPurpose: This checklist is designed to assist the individual who is checking your campus buildings after a disaster, e.g. an earthquake, flood, etc.
Prior to coming: Bring hard soled shoes
Protective eye wear
Glove Crescent
wrench (gas lines)
When you arrive: Are there any individuals visible?
Focus on rescue
If you have a preschool, check that first.
Look at each building prior to entering:
Is there any obvious structural damage? Examples: sagging or tilting walls, roof lines, broken beams
If yes, DO NOT enter. Turn off power to the building.
De you smell or hear gas?
If yes, turn it off with the wrench. Open windows/doors to exhaust the gas. DO NOT enter the building until the gas smell has dissipated.
If no obvious Proceed to check 63
structural damage: each building. Check exterior for broken windows.Check interior.Broken windowsBroken electrical units
Unplug
Equipment that has been damaged.
Turn these off or unplug.
Water leaksBroken or damaged pipes
Wild Fire Approaching:
Move any outside gas grills to an open area.Check that all doors and windows are closed and locked.
F. Capital & Financial ToolsBank Accounts
Bank Name Acct Number
Phone Number
Signatory
Credit Cards
CompanyName
Card Numbe
PhoneNumbe
Card Limits
Authorized
64
r r Signatory
65
Insurance Agent
NameAddressCity, State, ZipPhone NumberCell Phone NumberFax NumberWebsite
Policies:
Type of Insurance
PolicyNumber
Coverage
Deductibles
PolicyLimits
Dates coverage reviewed / due to be reviewed:
Property Inventory
Item
SerialNumber
DatePurchased
Vendor
Location
Cost
Items*to be Evacuated
*Items to be evacuated:66
Consider items that could be evacuated if time permits. Transfer those items to the list in the Evacuation Section.
Computer Inventory – Hardware
Hardware*
Model
SerialNumber
DatePurchased
CompanyPurchasedFrom
Cost Location
*Specify CPU, monitor, printer, keyboard, mouse, etc.
Computer Inventory – Software
Name ofSoftware
Version
Serial / Key #
Disc or Download
DatePurchased
Vendor
Cost Location
SECURITY SYSTEMS
Data Security and Backup:
Lead staff or contractorEmergency contact telephone
67
Alternate contact telephoneEmailBack up records stored on site hereBack up records stored off site hereVirtual records stored hereVirtual records back up contact
Asset Security:
Lead staff or contractorEmergency contact telephoneAlternate contact telephoneEmail
Functions that will revert for paper processes during the emergency:
Function Location of back up forms
68
Records, Files, Databases
Records / Files (hard copy)
File On siteLocation
Off siteBack upLocation
Contact person for maintenance
Contact person for storage
Date completed: Next Review Date:
Databases:
Database LocationOn site
Off siteBack up Location
ContactPerson for maintenance
ContactPerson for storage
Date completed: Next Review Date:
69
G. Continuity of Operations Plan (COOP)
Review Your Team: [ ] same team [ ] complete if new team
Name Organization
Email Home Phone
Cell Phone
Review Your Meeting Schedule:
Topic Date Time Room
Plan of Succession:
Sequence Name Functions Responsible For
List of Essential Functions and Critical Operations – See Manual, pg. 26 for definition)
Item Essential Function
Critical Function
70
Prioritization of Essential Functions and Critical Operations:
1234
Needs / Resources for these prioritized functions:
Need Resources
Staff Needs for these prioritized functions:
Staff Potential Back Up System
Mission Critical Files, Records: (FEMA)
Vital Record/File/Database
Format:(hard,Electronic)
Pre-positioned at alternateFacility
Hand carried to alternateFacility
Back up at third facility
71
Offsite location for backup of vital records, documents, photographs of your valuables and capital assets:
Type of Documents
Location Who Has Access?
Alternate Locations:
Alternate Location #1:
Name:
Address:
Phone:
Contact:Name:
Phone:
Cell Phone:
Email:
Pre-arranged agreement:
72
Number and type of personnel needed:
Site Assessment:Supplies in place:
Supplies to be supplied:
Time to Set Up:
Additional Information:
73
Alternate Location #2:
Name:
Address:
Phone:
Contact:Name:
Phone:
Cell Phone:
Email:
Pre-arranged agreement:
Number and type of personnel needed:
Site Assessment:Supplies in place:
Supplies to be supplied:
Time to Set Up:
Additional Information:
74
Neighbors:
Organization Name Contact Information
75
H. Response to Your Community(See Manual pgs. 34 – 36, Appendix pgs. 80 – 85)
What are your resources and strengths?
Consider: What are your roles and functions for your members in
time of a disaster: What essential services must be maintained? What other services can you and do you want to
provide for your members and the community?
Organizational Disaster Mission Statement:Define a clear and meaningful statement to define your role after the disaster.
76
I. Follow Up and Training
ItemDate Due
Review and update full plan annually by team/committee
Review Emergency Responses with staff 2x
Review plan with new leadership members annually
Review plans with members 2x / year
Schedule personal preparedness day annually
Review emergency response component and
Evacuation components with ushers/group leaders
Review plans with childcare providers as required with drills
Update phone roster monthly
Update phone lists: Emergency Plan, pgs._______
Review status of vital files, records, databases
77
Part 3
APPENDIXCorresponding Section
I: RESOURCE INFORMATION Page 75
A. PERSONAL PREPAREDNESS Materials 75
Follow Up CardTo Go Kits
B. INCIDENT COMMAND SYSTEM 81By Ken Kramarz, © Ken Kramarz, used with permission
From Congregation Emergency Plan San Francisco, Community Agencies Responding to Disaster
C. SD VOAD DISASTER RESPONSE SERVICES 87(Areas of need where organizations can consider serving)
II: REFERENCES Page 91
A. SPECIFIC DISASTER INFORMATION 91
B. GLOSSARY 94
C. WEB SITE ADDRESSES 97
78
RESOURCE INFORMATION
A. PERSONAL PREPAREDNESS
There are many resources for information on disaster personal preparedness that can be accessed to assist your organization’s members.
The San Diego County Office of Emergency Services has prepared a template for your family plan. It is entitled a Family Disaster Plan and is available on line or through the OES office in booklet form. This describes a process for each household to utilize to increase their ability to respond to a disaster and is available in English and Spanish. This document is available at:
http://www.readysandiego.org/Resources/Family-Disaster-Plan-English.pdf
Vegetation Management is a critical component of preparedness. There are two recommended guides to assist you to determine how to increase the fire resistance of your property and determine the vegetation “Living with Wildfire”http://burninstitute.org/fire-and-burn-prevention/wildfire-program
"Will you be Prepared for the Next Wildfire”http://www.readysandiego.org/Resources/wildfire_preparedness_guide.pdf
HOUSEHOLD SURVEY: The following format is available through www.ready.gov to utilize to follow up on household preparedness for members of your house of worship.
It can be printed from: www.readysandiego.net, www.sdinterfaithdisastercouncil.org (respond together, readiness survey)
79
80
81
82
DISASTER PREPAREDNESS MATERIALSFor Individuals and Families
TITLE FOCUS PREPARED BY ORDER INFORMATION Presbytery of San Diego
Are Your Prepared Personally?
Individual families SD Presbytery Print copy from: http://www.Presbyterysd.org
Is your Congregation Prepared?
Church leadership SD Presbytery Print copy from:http://www.Presbyterysd.org
Federal Department of Homeland Security (DHS)Preparing Makes Sense for Older Americans. Get Ready Now
Additional items specific for seniors
DHS;American Association of Retired People (AARP); ARC; National Organization on Disability
Ready – RP- 0406-01http://www.ready.gov Click on: “Ready America”Then on: " Older Americans"
Preparing Makes Sense for People with Disabilities and Special Needs. Get Ready Now
Additional items specific for individuals with special needs
DHS;AARP; ARC; National Organization on Disability
Ready – RP-0406-01http://www.ready.govClick on: “Ready America”Then on: "People with Disabilities"
Federal Emergency Management Agency (FEMA)Ready – Set – Prepare
A disaster preparedness activity book, ages 4–7
FEMA & ARC FEMA 522 ARC A2210 March 2006 direct link
Preparing for Disaster
Family planning for communication, household preparation, evac. & others
FEMA & ARC FEMA B 475, A4600, 7/08800-480-2520
San Diego County Office of Emergency Services (OES)Family Disaster Plan and Personal Survival Guide
Individuals & familiesEnglish & Spanish versions
OES Call OES for hard copy: (858) 565-3490 Or print from: http://www.Readysandiego.org
http://www.readysandiego.org/Resources/Family-Disaster-Plan-English.pdf
Evacuation Checklist
Families, refrigerator magnet OES Call OES
Will you be prepared for the next wildfire?
Wildfire awareness guide for safeguarding your home, possessions & family. Guidelines for defensible space, outdoor landscaping, building mitigation items
OES Direct link
SD County Preparedness Wheel
Visual tool to be individualized; English & Spanish versions
OES Call OES
83
American Red Cross (ARC)Disasters and Financial Planning – A guide for Preparedness
Families, Insurance, Protecting your income. Protecting your records.
ARC & Nat. Endowment for Financial EducationAm Institute of CPAs (AICPA)
ARC: A5075AICPA: 0172326/04 http://www.redcross.org
Other PublishersPlay It Safe Fire safety coloring book for
children;Spanish & English versions
Stephens Publishing Co.Sandusky, OH 44870
http://www.stephenspublishing.com/
Disaster Preparation: Helping Seniors Prepare for Natural Disasters
Tips for seniors. Visiting Angels, Living Assistance Services
http://www.Visitingangels.comClick on "Brochure Library"(760)736-9934
Light Our Way: A guide for Spiritual Care in Times of Disaster
Detailed booklet for volunteers, first responders and disaster planners
National Volunteer Organizations Active in Disaster (NVOAD)
http://www.Nvoad.org Click on "Planning Documents"
Living with Wildfire Home protection - defensible space, vegetation. Evacuation.
Wildfire Guide
How to Help Children Cope with the California Wildfires; 10 Tips
Care of children Save the Children® Guide
Be prepared when wildfires threaten your home
Door-hanger handout on home preparedness with “hard copy” and computer-based material
San Miguel Fire District Your local fire department provides a hanger with the following handouts:
Farmers’ Home Insurance
Household Contents Inventory (paper handout)Homeowners Checklist (paper copy)Before the Threat (DVD)Home Inventory (database computer program on CD)
(Prepared by San Diego Presbytery, Disaster Assistance Committee,Used with permission.
www.presbyterysd.org, 2009)
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RESOURCE INFORMATION
B. INCIDENT COMMAND SYSTEMBy Ken Kramarz, © Ken Kramarz, used with permission
From Congregation Emergency Plan San Francisco, Community Agencies Responding to Disaster
In ICS, one person is in overall command. This person is the Incident Commander (IC). Directly reporting to the IC are the Section Chiefs. They are responsible for carrying out the instructions of the IC, and report directly to him or her. Since many houses of worship have small support staffs, we have chosen to simplify the command structure and combine the leadership positions as follows:
Incident Commander: Initiates incident response, establishes command, appoints section chiefs, establishes outcomes, responsible for public information, and closes the incident with After Action Review.
Planning & Operations Section Chief:Makes and carries out response plan to meet incident objectives, provides medical, search & rescue, fire suppression, site security, and ensures safety of sacred objects.
Logistics & Administration Section Chief:Provides food, water, gear and equipment per IC requests, organizes grunts & runners, finds human resources, secures radios and phones for communications needs, records incident in time sequence, and tracks all expenses, damages, purchases & personnel time.
Client Care Section Chief:Provides continuous programming and care, including emotional counseling, communicates instructions & information to clients, attends to special needs and vulnerable populations, triages emergent populations.
Note: For facilities with large staffs, these positions may be separated into their respective parts: Planning Section, Operations Section, Logistics Section, Administrative Section, and Client Care Section. Each one will have its own Section Chief.
Additionally, if you have enough staff, you may add two other important Sections that we have combined: Public Information Officer and Safety and Security Officer. Both these positions work with and report directly to the IC.
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Span of Control – ICS (Continued)
ICS is based on a chain-of-command system and utilizes a span-of-control of from 3 – 7 people for leaders to command. When a team exceeds 7 people, it is typically broken up to maintain continuity and order.
Example: An Operations Section Chief has 5 people working for him. They are performing search & rescue duties, and the grunts and runners report to the Operations Section Chief directly. The organizational chart (Org chart) would look like the one on the left.
As more people become available to assist the operation, it is a good idea to break into teams of smaller branches that have their own leaders. To manage span of control the Branch Leaders control the actions of their own grunts/runners who report directly back to them. Only the Branch Leaders report to the Operations Section Chief. The Org Chart looks like the one on the right.
The following Page is a simplified Organizational Chart (Org Chart) of the ICS Command Structure for use by facilities. It is explained in more detail on page 15.
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Grunt/runnerGrunt/runner Grunt/runnerGrunt/runnerGrunt/runnerOperations Section Chief Branch
Leader 1Branch
Leader 2
Grunt /runner Grunt /runner
Grunt /runner Grunt /runner
Grunt /runner Grunt /runner
Grunt /runner Grunt /runner
Grunt /runner Grunt /runner
Operations Section Chief
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ICS Sequence Checklist & Incident Action Plan Guide
The following two checklists are designed to help guide you through implementing the ICS process.
o Sequence Checklist : A step-by-step list designed to keep the leadership team on-task.
o Incident Action Plan : Questions to help Section Chiefs with the process of deciding – What to do, and Who will do it.
Incident Command SystemSequence Checklist
________
________
________
________
________
________
________
________
________
________
1. Meet: At Pre-Determined Command Post.
2. Establish Command: Highest ranking person becomes incident commander and initiates response.
3. Start Log: Begin writing everything down in time sequence.
4. Assess Situation: Collect Data from field (first hand if possible).
5. Establish Goals: Commander establishes incident goals in writing.
6. Assign Section Chiefs: From pre-trained pools of staff.
7. Write Plans: Section Chiefs: Use “Incident Action Plan” to put plan in writing.o Safety and communication must be included.
8. Swipe Board: Filled in.
9. Go To It: No improvising in the field. IC must approve any changes.
10. Close the Incident: And write an After-Action Review (AAR).
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INCIDENT________________________________________________________________________
_________________________________________________________________________________
DATE _____________ TIME INITIATED: ____________COMMANDER____________________
Incident Action Plan (IAP) Guide for Section Chiefs
INSTRUCTIONS:
1. Outcomes: make sure you understand and accept the Commander’s outcomes.2. Do no harm.3. Put your own mask on first.
WRITE DOWN YOUR ANSWERS:
1. WHAT specifically will your Section do?
2. WHO will do each part? (Write down names)
3. COMMUNICATION: HOW will you communicate with each other and with Incident Command?
4. PLAN to prevent or respond to additional injuries?
5. RESOURCES Needed: From Logistics? From other agencies?
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© Ken Kramarz
Notes on ICS Org Chart Structure
The circular structure of the ICS Org Chart better illustrates the information flow from the Incident Commander to Section Chiefs—a two-way communications structure that keeps the IC in command and fully informed.
The IC is the decision maker—at the center of the response. All decisions flow out from the center to the Section Chiefs. All information flows back to the IC from the Section Chiefs.
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RESOURCE INFORMATION
C. SAN DIEGO VOAD DISASTER SERVICES(Volunteer Organizations Active in Disaster)
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Advocacy: Some voluntary agencies work on behalf of disaster victims (particularly those with special problems such as a family with limited resources, the disabled, and older persons) to obtain needed resources and services (e.g., home, health care, translation services, meals on wheels). Voluntary agencies may also act as advocates for change by representing the needs of the community to local and State governments.
Bulk Distribution: Some voluntary agencies purchase and distribute basic commodities in bulk that are not readily available at the time of need. These may include but are not limited to, food, water, health and sanitary needs, baby and childcare products, medicines, and bedding. These supplies cannot be purchased locally because stores and other merchandising outlets are closed due to the disaster.
Case Management: Some voluntary agencies help individuals complete the documentation that is required for assistance and then assist in tracking that documentation through the Resource Coordination Committee Process.
Childcare: Some voluntary agencies establish and professionally staff temporary childcare centers for victim of disaster as they deal with reorganizing their personal affairs.
Clean-Up and Rebuilding: Some voluntary agencies help individual’s clean-up, repair, and rebuild their homes damaged by the disaster. These voluntary agencies often work with private business to encourage the donation of needed building materials.
Community Disaster Education: Some voluntary agencies are involved in community disaster education. For example, they distribute pamphlets and give presentations to community groups on how to prepare for disaster or they send speakers to talk with school children.
Community Outreach: Some voluntary agencies contact individuals and organizations, such as local businesses and churches, to educate them about the local disaster relief operation, the existing, damage, and the possible ways they can support the relief effort.
Counseling: Some voluntary agencies provide individual and family counseling and emotional support.
Damage Assessment: Some voluntary agencies physically review area affected by disaster in order to assign a value that can be used to estimate resources required for rebuilding or reconstruction.
Debris Removal: Some voluntary agencies provide debris removal such as mucking out and cutting and clearing trees from entryways.
Disaster Planning: Some voluntary agencies work with communities before the disasters occur to help them take steps to minimize the effects of disaster and prepare
Donations and Management:Many agencies have their own internal systems for donation management for both cash and in-kind donations. These systems address, receiving, transporting, warehousing and distributing donations during disasters. The voluntary agencies also work collaboratively with government agencies to address unsolicited donations
Elder Care: Some voluntary agencies provide a variety of support advocacy, casework, counseling, and entertainment to the elderly population.
Emergency Repairs: Some voluntary agencies provide funds, staff, equipment, or tools to make emergency repairs to homes immediately following the disaster (e.g., placing tarps on roof to avoid further damage to the home).
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Emergency Assistance: Some voluntary agencies provide emergency assistance immediately following a disaster including food, clothing, shelter, cleaning supplies, comfort kits, first aid, and medical care.
Financial Assistance: Some voluntary agencies provide financial assistance to local church councils including relief grants, financial aid, and long-term rehabilitation grants
Financial Planning: Some voluntary agencies help disaster victims locate personal financial records, review their current financial situation and provide advice to help them recover from the financial effects of disaster.
Funeral Services: Some voluntary agencies work with local mortuaries and mortuary associations for funeral services for families that have lost loved ones in a disaster
Health Care: Some voluntary agencies use trained volunteers to provide first aid and CPR to work in shelters and on disaster sites. They also identify local health care organizations that can provide assistance to disaster victims and relief workers.
Identification: Some voluntary agencies help locate disaster victims and provide information to inquiring family and friends outside the impacted area.
International Services: Some voluntary agencies provide tracing services when individuals need to locate relatives outside the United States in times of disaster. Voluntary agencies may also provide disaster relief assistance to foreign countries and coordinate assistance from foreign countries to the U.S. during disasters. For more information on international disaster relief, see www. Interaction.org.
Massage Therapy: Some voluntary agencies arrange for relief workers to have massages by trained and licensed therapist to help reduce stress.
Mass Care: Some voluntary agencies provide a variety of mass care activities. Some of these activities include:
Identifying and setting up shelter facilities Staffing shelters with skilled staff including feeders, registrars, mental health
workers, and health care providers Distributing food and other goods to the shelters Feeding disaster victims (either in the shelter or through mobile feeding units). Providing temporary shelter for disaster victims Providing housing for disaster relief workers. Rending First Aid when necessary
Mental Health Services:Some voluntary agencies provide professional assistance to disaster victims and relief workers to alleviate mental stress and anguish caused either by disaster or the disaster relief operation
Mitigation Planning: Mitigation planning is a relatively new role for voluntary agencies. More and more, voluntary agencies are becoming involved in the mitigation phase of emergency management by doing such things as: rebuilding homes outside of flood zones, retrofitting building in earthquake prone zones, and educating families on mitigation measures in the home.
Mobile Feeding: Where needed, some voluntary agencies use mobile feeding units to serve hot meals to disaster victims and relief personnel on site.
Organizational Mentoring: Some voluntary agencies work with local agencies, community based organizations, and non-government organizations that lack disaster experience to help them develop their abilities and respond effectively to the needs of disaster victims.
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Pastoral Care: Many faith-based voluntary agencies provide spiritual counseling from clergy. People with serious personal problems are almost twice as likely to seek assistance from the clergy as from other counselors. Spiritual problems such as lack of faith and discouragement are addressed through active listening and a supporting presence that communicates care and understanding.
Pet Care: Some voluntary agencies focus on the care of animals during disaster including reuse, sheltering, and grieving services for people who have lost pets. They may also provide resources for different types of animal food.
Radio Communication Services: Some voluntary agencies have licensed radio amateurs to provide emergency radio communication to fellow agencies and local government personnel who are responding to the disaster.
Relocation Services: Some voluntary agencies help move individuals and families from damaged areas to shelter and other temporary or permanent housing facilities.
Resource Coordination: Before, during and after an emergency or disaster, voluntary agencies exchange information on the acquisition and use of personnel and material resources. This information helps provide for the effective and efficient allocation of resources and helps reduce duplication of services.
Sanitation Services: Some voluntary agencies provide portable toilets, shower units, clean-up kits, comfort kits, or personal hygiene kits to disaster victims.
Special Needs: Some voluntary agencies assist in identifying population that has special needs (e.g., the elderly, disabled, or orphaned; a particular religious group with special dietary needs).
Technical Assistance: Some voluntary agencies provide telecommunications and management information systems support to the emergency management community.
Training: Some voluntary agencies train community-based volunteers in major response and recovery activities and provide job skills training to disaster affected individuals.
Transportation Services: Some voluntary agencies provide transportation services for disaster victims, particularly individuals with special needs such as the elderly and physically disabled. Some of these voluntary agencies may also use their transportation means to bring donated goods from outside the disaster area to areas in need.
Voluntary Assistance: Some voluntary agencies provide trained volunteers to support response and recovery activities and coordinate spontaneous, unaffiliated volunteers.
Voluntary Services: Voluntary agencies provide many services to their volunteers, some of which include:
Recruiting and training volunteers Matching volunteers’ skills to the needs of individuals and the community Providing housing and meals to volunteers Counseling volunteers to help relieve the stress of disaster operations Placing spontaneous volunteers within their organizational structure.
Warehousing: Some voluntary agencies locate and set up central locations for storing and organizing donated goods including food, clothing and medical supplies, etc.
APPENDIX IIREFERENCES
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A. SPECIFIC DISASTER / INCIDENT REFERENCE INFORMATION
Type of disaster or emergency
OrganizationFor additional
Information
Web sites
Basic First Aid American Red CrossAmerican Heart Assoc.
www.redcross.orghttps://news.heart.org/how-to-prepare-for-a-natural-disaster/
Disaster Related Stress
National Institute of Mental Health
www.nimh.nih.gov
Disaster information
Homeland Security / Ready America
“Ready Set Prepare”
New York Disaster Interfaith Services
www.ready.govwww.readysandiego.orgFEMA 522 ARC A2210 March 2006 https://www.fema.gov/media-library-data/20130726-1723-25045-0186/p_20.pdfwww.nydis.org
Earthquake American Red Cross www.redcross.org/disaster/safety/earth.html
Evacuation Ready San Diego
Fire Am Red CrossUS Fire Administration
www.redcross.org/disaster/safety/fires.htmlhttps://www.usfa.fema.gov/
Floods Am. Red CrossCivil Unrest / terrorism
SD OES http://www.co.san-diego.ca.us/oes/index.html
Individuals with special needs
Homeland Sec.
Click on: “Ready America”Then on: " Older Americans"
Ready – RP-0406-01http://www.ready.govClick on: “Ready America”Then on: "People with Disabilities"
www.redcross.org/disaster/safety/seniors/html
Children https://www.ready.gov/kids
http://www.redcross.org/news/article/Red-Cross-and-Disney-Team-Up-to-Prepare-Kids-for-Disasters
Animals / pets Humane Society
Ready San Diego
www.sdhumane.org s earch disasterhttps://www.sddac.com/content/sdc/das/adopt/care/pet_disaster_plan.html
Weather: Winter Hurricane & Center for Disease CDC website
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tropical storms Control (CDC) FEMA
Am Red Cross
FEMA Hurricane info
American Red Cross hurricane info
Tornado Center for Disease Control (CDC)
https://www.cdc.gov/disasters/tornadoes/index.html
Tsunami Center for Disease Control (CDC)FEMAAmerican Red Cross
SD OES
CDC websitehttps://www.fema.gov/media-library-data/20130726-1622-20490-0055/tsunamifactsheet_final.pdf
http://www.redcross.org/get-help/how-to-prepare-for-emergencies/types-of-emergencies/tsunami
https://www.sandiegocounty.gov/oes/disaster_preparedness/oes_jl_tsunami.html
Flood Center for Disease Control (CDC)
SD OESAmerican Red CrossFEMA
https://www.cdc.gov/disasters/floods/index.html
https://www.sandiegocounty.gov/oes/lhttp://www.redcross.org/get-help/how-to-prepare-for-emergencies/types-of-emergencies/floodhttps://www.fema.gov/media-library/assets/documents/89518
Extreme Heat Center for Disease
Control (CDC) American Red CrossFEMA
https://www.cdc.gov/disasters/extremeheat/index.html
http://www.redcross.org/news/article/local/virginia/American-Red-Cross-Issues-Extreme-Heat-Safety-Tips
https://www.fema.gov/media-library-data/91582c34fe107c04aaee531b1d9a870e/FEMA_FS_extremeheat_508.pdf
Water Contamination
FEMA https://www.fema.gov/pdf/library/f&web.pdf
Pandemic Center for Disease Control (CDC)
Ready San Diego
https://emergency.cdc.gov/cerc/resources/pdf/cerc-pandemicflu-oct07.pdf
http://www.readysandiego.org/pandemic/
Wildfires Ready San Diego
Burn Institute
SD OES
http://www.readysandiego.org/wildfire/
http://burninstitute.org/fire-and-burn-prevention/wildfire-program
http://www.readysandiego.org/wildfire-hazard-map/
Hazardous Material incident
Center for Disease Control (CDC)
https://www.cdc.gov/nceh/ehs/etp/hazardous.htm
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Chemical hazard / attack
Center for Disease Control (CDC)
https://emergency.cdc.gov/chemical/prep.asp
Nuclear hazard/attack
Center for Disease Control (CDC)
SD OES
https://emergency.cdc.gov/radiation/factsheets.asp
https://www.sandiegocounty.gov/content/dam/sdc/oes/emergency_management/plans/op-area-plan/2014/Updates/2014-OA-EOP-Basic-Plan-and-All-Annexes.pdf
Biological hazard or attack
Center for Disease Control (CDC)
https://www.cdc.gov/mmwr/preview/mmwrhtml/rr4904a1.htm
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B. GLOSSARY
ARRL The American Radio Relay League, Inc(ARES, RACES)
ABC American Baptist Churches
AECC American Evangelical Christian Church
AME African Methodist Episcopal Church
ARC American Red Cross
ARES American Radio Emergency Services
“ARES trains and organizes Hams to provide emergency communications to ""Served Agencies"" such as FEMA, National Weather Service, Red Cross, Salvation Army, Hospitals, and others. This site describes ARES goals and methods and structure."
CDCC Cooperative Disaster Child Care Program
CERT Community Emergency Response Teamshttps://www.sandiego.gov/fire/services/cert
COAD Community Organizations Active in Disaster
COD Church of the Brethren
CRT Community Recovery Team
CRWC Christian Reformed World Relief Committee DRC Disaster Recovery Center. One Stop Center
DRLL Disaster Response and Recovery Liaison (CWS field person)
DFO Disaster Field Office – established and managed by FEMA
DNN Disaster News Network (www.disasternews.net) reports on faith community activities in disaster activities.
DWI Disaster Welfare Inquiry, an ARC service to provide information about people affected by disasters to inquiring family members
EOC Emergency Operations Center
EOP Emergency Operations Plan
ELCA Evangelical Lutheran Church in America
FEMA Federal Emergency Management Agency
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HF High Frequency (see VHF), a lower band than VHF
HOW Your local church, parish, synagogue, masque
IHP Individuals and Households Program A federal program that provides financial assistance to disaster survivors.
ICS Incident Command System
IDC Interfaith Disaster Council
IOCC International Orthodox Christian Charities
JFS Jewish Family Services
MDS Mennonite Disaster Service
MASS CARE AND FEEDINGShelter and feeding stations established by the ARC with local volunteers.
NGO Non-governmental organization
NVOAD National Voluntary Organizations Active in Disaster. A national consortium of agencies seeking to work cooperatively andcollaboratively to coordinate their activities in the various phases of a disaster.
OES Office of Emergency Services State and local governmental offices focusing on emergency preparednessfor their jurisdiction.
PDA Presbyterian Disaster Assistance
PNBC Progressive National Baptist Convention, Inc.
RACES Radio Amateur Civil Emergency Services A protocol created by the Federal Emergency Management Agency and the Federal Communications Commission. Many government agencies across the country train their Auxiliary Communications Service (ACS) volunteers using the RACES protocol. http://www.usraces.org/
RCA Reformed Church in America
REACT Radio Emergency Associated Communication Teams
RED CROSS ASSISTANCE OR SERVICE CENTERFacility operated by the AMR to provide immediate emergency provisions for survivors.
RED CROSS SHELTERTemporary housing established by ARC usually in schools or other
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buildings.
RCRT San Diego Regional Community Recovery Teams
REPEATER A device to re-transmit or “repeat” radio messages to increase the distance of the transmission.
SBA Small Business Administration, a federal agency providing disaster recovery loans to qualifying businesses and individuals at lower than market rates.
SBC Southern Baptist Convention
SDVOAD San Diego County Voluntary Organizations Active in Disaster
SIMPLEX Simplex channel systems use a single channel to transmit and receive. This is typical of aircraft VHF AM and marine radios. Simplex systems are often legacy systems that have existed for years or decades. The architecture allows old radios to work with new ones in a single network. In the case of all ships worldwide or all aircraft worldwide, the large number of radios installed, (the installed base,) can take decades to upgrade. Simplex systems often use open architectures that allow any radio meeting basic standards to be compatible with the entire system.
TSA The Salvation Army
UCC United Church of Christ
UMCOR United Methodist Committee on Relief
UNMET NEEDS TABLE An organization of the SD RCRT providing a venue for casemanagers to present individual cases to agencies who may be able to
provide funding and assist the families in their recovery process.
VHF Very High Frequency (see HF), a higher band than HF
VOAD Volunteer Organizations Active in Disaster; state, territory or regional groups of NVOAD
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C. RESOURCE WEB SITES
American Radio Relay League http://www.arrl.org/
American Red Cross http://www.redcross.org/index.jsp
Feeding America http://www.feedingamerica.org/
Catholic Charities San Diego https://www.ccdsd.org/
Fact Finder / American Census https://factfinder.census.gov/faces/nav/jsf/pages/index.xhtml
Citizen Corps https://www.ready.gov/citizen-corps
Christian Church (Disciples of Christ) http://disciples.org/
Christian Reformed World Relief Committee https://reliefweb.int/organization/crwrc
Church World Service Emergency Response Program https://cwsglobal.org/our-work/emergencies/
Civil Air Patrol https://www.capmembers.com/
Commission on Safety and Health https://www.dir.ca.gov/chswc/
Disaster News Network http://www.disasternews.net/
Environmental Protection Agency https://www.epa.gov/
Federal Emergency Management Agency https://www.fema.gov/
Humane Society of the U.S. http://www.humanesociety.org/
Lutheran Disaster Response http://www.elca.org/Our-Work/Relief-and-Development/Lutheran-Disaster-Response/?gclid=EAIaIQobChMI687Us7Pv2AIVwZd-Ch3NkgDPEAAYASAAEgKyMvD_BwE
Mennonite Disaster Services https://www.mds.mennonite.net/
National Flood Insurance Program https://www.fema.gov/national-flood-insurance-program
National Organization for Victim Assistance https://www.trynova.org/
National VOAD https://www.nvoad.org/
San Diego VOAD http://www.calvoad.org/
Note: These web sites were active as of January 2018. Since sites change periodically particularly if the reference or link is to a particular subsection or document. If you are unable to find a particular reference, try the main organization’s home page.
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