EesySoftIntroduction Presentation

Michel Visser Co-Founder EesySoft

What is our objective?

Measure & Optimize Technology Adoption

Our b2 supports all steps of adoption process

Awareness

Interest why?

Trialhow?

Adoption Rejection

Create awareness by pro-actively informing users while they are active in Blackboard (e.g. upgrade campaign)

Provide context-sensitive information about WHY faculty & students should use specific functionality (e.g. sharing best-practices)

Provide context-sensitive support on HOW to use the available technology and tools

Technology Adoption reports provide detailed insight in who is using specific tools and who is not.

CRIT

ICAL

FO

R SU

CCES

SFU

L AD

OPT

ION

!

EesySoft Cloud

Servers

Building Block communicates with EesySoft

Server(SSL)

Building Block Monitors where user is active in

Blackboard

Technology Adoption Reports are generated from the collected

data

Building Block provides In-context communication based on user’s profile and

position in Blackboard.

How does it work?Installation EesySoft Building Block

New YorkLondon

Amsterdam NürnbergBrisbane

Bb DatabaseMeta data

regarding user (e.g. user ID, role, course enrollments,

etc.)

CustomerCloud

Server

Building Block communicates with EesySoft

Server(SSL)

B2 monitors where & when faculty and

students are active in Blackboard Learn

Implementation EesySoft B2

Hosting Centers:New YorkLondon

Amsterdam NürnbergBrisbane

Signapore (soon)

EesyProducer – Content Management Tool

User activity data

Blackboard Adoption Reports are generated from the collected user activity data

(not from data Bb database!)In-context support &

communication

Demo

Pro active messages Upgrade -> new / changes in functionality Sharing best practices Did you know? FAQ’s

On demand support Out-of-the box content

(e.g. help.blackboard.com) Upgrade packages Institution specific information

EesyMessaging: In-context & role based communication

Stage

Awareness

InterestWhy?

TrialHow?

Adoption / Rejection

Demo

1. Provide insight in current adoption level 2. Targeted communication (New)

Stage

Awareness

Interest

Trial

Adoption / Rejection

EesyReports: Blackboard Adoption Reports

Institution

Department

Course

User

EesyProducer: Content Management System

Demo

Technology Adoption Cycle

Collect User Activity Data

Analyze Technology Adoption

Communicate

Building Block

EesyReports

EesyMessaging

1) Insight in adoption level 2) Evaluate the effectiveness of your communication

In-context communication & support while users are active in your Bb environment Pro-actively On-Demand

OR

Download a CSV file for off-line communication

Plug & PlayTracks where users are active in the Bb application

Technology Adoption Cycle

Measure

Evaluate

Communicate

Building Block

EesyMessagingIn-context support & communication

OR

Download a CSV file for off-line communication

• Plug & Play• Tracks where users

are active in the Bb application

• Collects user activity data

Identify areas of low adoption or best practices

EesyReports

Evaluate the success of the communication

Q&A