interdisciplinary synergy - pcqn€¦ · the florence prescription: from accountability to...
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![Page 1: Interdisciplinary Synergy - PCQN€¦ · The Florence prescription: from accountability to ownership: manifesto for a positive healthcare culture. Solon, IA: Values Coach Inc.; 2014](https://reader035.vdocuments.us/reader035/viewer/2022070806/5f0433bb7e708231d40cd148/html5/thumbnails/1.jpg)
Emily Lauri, LCSW
Julia Thomae, MS
Interdisciplinary Synergy: Navigating Collaborative Culture
and Accountability
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Patient &
Family
Palliative Care RN Care
Coordinator / Educator
Palliative Care Nurse
Practitioner
Palliative Care MD
Palliative Program Manager
Palliative Team
• Santa Cruz County
• Palliative Census
70
• POLST/AHCD completion (within
90 days):97%
Age: 27-100Male: 46%Female: 54%
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OverviewxValues
x Individual<> Community
xCulturexOwnership and
Accountability
xLeadershipx Impact on Success
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Individual Team Organization Community
Values: An organization’s invisible architecture
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Architecture • Foundation: Core Values
• Superstructure: Organizational Culture
• Interior Design- Workplace Attitude
• Only true source of competitive advantage
Architecture
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Which is
More Important?
xFirst impression Vs. Lasting impression
xPhysical Vs. CulturalxConsider inpatient vs.
outpatient
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Individual Team Organization Community
Back to Values
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Ownership Vs.
Accountability
Accountability(Management)
x Performing based on necessity
x Performing strictly within job role
x “Renting space on organizational chart”
Ownership (Leadership)
x Initiative
x Investment
x “Fire within”
x Fewer rules required
x Often requires creativity and investment beyond expectation
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How can we foster a culture of Ownership?
x Personal Core Values & Organizational Values
x Professional Developmentx Helping employees growx Values more easily align
x Toxic Emotional Negativityx Understandx Redirectx Zero Tolerance
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LeadershipImpact on
Success
x Leadership over managementx Fostering culture where this becomes possible
x Team spirit/innovation increases success
x Establish belief in innovation excellence and culture
x Invest in leaders and strengthening leadership styles
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Employee Investment
xProfessional DevelopmentxFinancial
xEmployee directed
xFormal xInformal xClarification of values
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Summaryx Don’t be overwhelmedx Acknowledgement of values
impact
x Importance of both accountability and ownership
x Investment in employees
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References
x Tye J, Schwab D, Lauer CS. The Florence prescription: from accountability to ownership: manifesto for a positive healthcare culture. Solon, IA: Values Coach Inc.; 2014
x Chau VS. The relationship of strategic performance
management to team strategy, company performance and
organizational effectiveness. Team Performance Management: An International Journal. 2008;14(3/4):113-117.
doi:10.1108/13527590810883398.
x Tye J, Dent B, Tye D. Building a culture of ownership in healthcare: the invisible architecture of core values, attitude, and self-Empowerment. Indianapolis, IN: Sigma Theta Tau
International; 2017.
x Lencioni PM. The Five Dysfunctions of a Team. New York:
Wiley-Blackwell; 2010.
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QUESTIONS?Emily Lauri, LCSW – Palliative Social Worker
Julia Thomae, MS – Palliative Program Manager