interdependence of rishabh engg co

8/8/2019 Interdependence of Rishabh Engg Co

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Interdependence Of Rishabh Engg Co. On PSUs & Public Departments

Executive Summary

Every business organization big or small has its own sets of problems. Sometimes they enjoy

advantages over others; sometimes they also have to bear the heat of the competition. Theyare not above the ups and downs of the business. Rishabh Engineering Company deals in DG

sets and acoustic system. It has one Manufacturing Unit and one Purchasing Unit. The main

objective of this study is to find the interdependence of public departments for an

organisation and to understand the ways to deal with other agencies and maintaining public

relations. Basically we will learn and try to find methods to improve communication so as to

make more business with public sector units. For this purpose, I have tried to understand their

requirements and the means to fulfil it. I have contacted Additional General Managers(AGM)

of Material Management Research(MMR) department of various Public Sector Units to find

out the requirements of DG sets and electrical equipments and their maintenance and the

methods of tender filing and the procurement system for the vendor registration . I also

learned all the paper work done for vendor registration and tries to understand the

dependency of an organisation on PSUs for its smooth functioning. Based on the set of

activities I find out that using our competence base as the foundation for finding new ways of

doing things in a manner that improves the quality and efficiency of the services provided.

NIT KURUKSHETRA Page 1


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Chapter 1

INTRODUCTION



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Company Profile

Incepted in 1979, it offers a host of engineering solutions and services to our clientele. It is

one of the renowned manufacturers and exporters of high quality diesel gen set, water

pumping systems, water pumping sets, diesel generator, power generators, alternators,

pumping sets, peter and lister engines (used for high and low speed irrigation engines) and

their spare parts. At " Rishabh" people are chiefly engaged in identifying, assisting and

mentoring the electric power requirement of the different household, corporate and

organization.

Based in Ghaziabad, UP (India), Rishabh Engineering has earned a praiseworthy recognition

in the global market as manufacturer and exporter of diesel genset, diesel generators,

alternators, diesel engines & other DG sets powered with Kirloskar, Ashok Leyland,

Mahindra, Eicher, Escorts, HMT & Shri Vardhman make engines. With its impressive array

of reliable engineering products and efficient after sales service backup, Rishabh Engineering

has a remarkable position in the market.

SOME OF ITS PRODUCTS ARE:

Power Generators

(2-2000 Kw)

Alternators

(2-500 Kw)

Irrigation Engines

(4hp onwards)

Acoustic

Enclosures / Sound

Proof Canopies Kirloskar

powered

generators Cummins

powered

generators

Ashok Leyland

powered

generators

HMT poweredgenerators

Shri

Vardhaman

Kirlosakar electricals

Shri

Vardhaman

Welding

alternators

Jyoti

Alternators

Shrivardhman

Peter/ Kirloskar

high speedengines

Lister type low

speed engines

Approved as

per CPCB

norm Used mostly

in silent

generators

and

Compressors.

Finds

application in

http://www.rishabhengineering.com/diesel-power-generators.htmlhttp://www.rishabhengineering.com/alternators.htmlhttp://www.rishabhengineering.com/diesel-engines.htmlhttp://www.rishabhengineering.com/alternators.html#acoustic-enclosures-canopieshttp://www.rishabhengineering.com/alternators.html#acoustic-enclosures-canopieshttp://www.rishabhengineering.com/alternators.html#acoustic-enclosures-canopieshttp://www.rishabhengineering.com/alternators.htmlhttp://www.rishabhengineering.com/diesel-engines.htmlhttp://www.rishabhengineering.com/alternators.html#acoustic-enclosures-canopieshttp://www.rishabhengineering.com/alternators.html#acoustic-enclosures-canopieshttp://www.rishabhengineering.com/alternators.html#acoustic-enclosures-canopieshttp://www.rishabhengineering.com/diesel-power-generators.html


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Shaktimaan

powered

generators

Shri

Vardhaman

powered

generators

Surya powered

generators

Stanford

Alternators

various types

of machines

also

SERVICES OFFERED INCLUDE:

Generators on Hire

It has recently diversified to offer diesel power generator from 15 Kva to 1000 KVA on rent.

Spares

Spare parts are available for the complete product range with the brand name of "Venus".

Distributors of U.P. for "Usha" genuine spare parts.

QUALITY & INFRASTRUCTURE :

Rishabh Engg. Co. in an ISO 9001 : 2000 accredited company, which shows that quality

management is the essence of the company. Rishabh Engineering started manufacturing 'Shri

Vardhman' power generator in 1979. Eight years of direct export experience since 1980 - 87

has enabled the company making timely deliveries. Rishabh Engg. Co. is a well- known

organization with a professional and powerful team consisting of personnel with proven skill

related to electricity generation by means of generators.

FUTURE PLANS :

After the advent of internet and e-commerce which has finally blurred the distinction in

domestic and international economy, the business today is truly global, in which only the best

running on the track of international standards can hope to survive and at Rishabh, people are

committed to adopt the changes of the ever changing economies of the world.



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Diesel Generator Set

INTRODUCTION :Diesel Generator set is used to generate electricity for meeting the electricity requirement of

small establishments such as commercial buildings, Hotels, Railway Stations, Telephone

Exchange, Shops etc. when there is a power supply failure from the State Electricity Board or

other power supply undertakings.

The Diesel Generator sets proposed in this project profile are of lower capacity only i.e.

below 7.5 kVA. The prime mover of the Generator set will be a diesel engine and the prime

mover will be coupled to an alternator (single phase for small units). There will be a control panel to control the on/off operation/change over from mains supply to Generator set supply

etc. Generator sets of higher rating have to be started with battery starters. Diesel Generator

sets of smaller rating can be started by cranking.

MARKET POTENTIAL :

Since power failure is very common in India, this equipment has got good demand. Diesel

Generator set of 5 kVA rating is having very good market as it suits to most of the

commercial establishments.

Basis and Presumptions

i) The basis for calculation of production capacity has been taken on single shift basis on 75%

efficiency.

ii) The maximum capacity utilization on single shift basis for 300 days a year. During first

year and second year of operations the capacity utilization is 60% and 80% respectively. The

unit is expected to achieve full capacity utilization from the third year onwards.

iii) The salaries and wages, cost of raw materials, utilities, rents, etc. are based on the

prevailing rates in and around Ghaziabad. These cost factors are likely to vary with time and

location.

iv) Interest on term loan and working capital loan has been taken at the rate of 16% on an

average. This rate may vary depending upon the policy of the financial institutions/agencies

from time to time.



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v) The cost of machinery and equipments refer to a particular make/model and prices are

approximate.

vi) The break-even point percentage indicated is of full capacity utilization.

vii) The project preparation cost etc. whenever required could be considered under pre-

operative expenses.

viii) The essential production machinery and test equipment required for the project have

been indicated. The unit may also utilize common test facilities available at Electronics Test

and Development Centres (ETDCs) and Electronic Regional Test Laboratories (ERTLs) and

Regional Testing Centres (RTCs).

DIESEL ENGINES :

Our diesel engines includes lister engines, peter engines, cylinder diesel engines that are

precisely manufactured and are highly in demand in the international market for its quality,

durability and performance. The engines types are lister type engines, peter type engines,

kirloskar type engines, air cooled engines, blower type engines, water cooled engines, slow

speed engines and high speed engines.

Lister Diesel Engine 10 HP Lister Diesel Engine 12 HP

Inside of a lister engine A 24 BHP Water Cooled Double cylinder engine



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Technical Aspects

PROCESS OF MANUFACTURING :

The proposed unit is doing the assembly of diesel generator sets with necessary control panel

as per the requirement of the customer. The load requirement of the customer is studied in

consultation with the customer. Any special requirements such as minimum start up period,

fluctuations of load etc. are noted. A suitable alternator to meet the load requirement is

procured from an alternator manufacturer. A diesel engine suitable for the alternator is also

selected and procured from the diesel engine manufacturer. The diesel engine and alternator

are coupled and fixed on a frame. A control panel for starting the engine using battery bank,

isolating the mains while the alternator is running, disconnecting the alternator when the

mains supply is available etc. is designed and assembled as stipulated by the customer. The

assembly is tested for fuel efficiency, load capacity of the alternator, operational sequences

etc. The Diesel Generator set is then despatched to the premises of the customer in

dismantled condition on in assembled condition depending upon the size of the Diesel

Generator set.

QUALITY CONTROL & STANDARDS :

The alternator has to meet the requirements of the customer with regard to voltage,

frequency, power etc. and the diesel engine has to conform to IS 10001.

The performance of alternator and diesel engine may be tested at the manufacturers' works

before taking delivery. The control panel requires contactors and relays. The contractors and

relays shall conform to relevant IS Specification and shall be from a reputed manufacturer.

PRODUCTION CAPACITY (PER ANNUM) :

The actual manufacturing depends up on the orders received and the marketing efforts taken

by the unit. The proposed unit will have a capacity to assemble 24 diesel generator sets in a

year. For the purpose of financial projections a standard rating of 5 kVA diesel generator set

is taken.



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POLLUTION CONTROL :

The Government accords utmost importance to control environmental pollution. The small-

scale entrepreneurs should have an environmental friendly attitude and adopt pollution

control measures by process modification and technology substitution. India having accededto the Montreal Protocol in September 1992, the production and use of Ozone Depleting

Substances (ODS) like Chloro-fluoro Carbon (CFCs), Carbon Tetrachloride, Halons and

methyl Chloroform etc. need to be phased out immediately with alternative

chemicals/solvents. A notification for detailed Rules to regulate ODS phase out under the

Environment Protection Act, 1986 have been put in place with effect from 19th July 2000.

ENERGY CONSERVATION :

With the growing energy needs and shortage coupled with rising energy cost, a greater thrust

in energy efficiency in industrial sector has been given by the Govt. of India since 1980s. The

Energy Conservation Act, 2001 has been enacted on 18th August 2001, which provides for

efficient use of energy, its conservation and capacity building of Bureau of Energy Efficiency

created under the Act.

The following steps may help for conservation of electrical energy:

i) Adoption of energy conserving technologies, production aids and testing facilities.

ii) Efficient management of process/manufacturing machineries and systems, QC and testing

equipments for yielding maximum Energy Conservation.

iii) Optimum use of electrical energy for heating during soldering process can be obtained by

using efficient temperature controlled soldering and de-soldering stations.

iv) Periodical maintenance of motors compressors etc.

v) Use of power factor correction capacitors. Proper selection and layout of lighting system;

timely switching on-off of the lights; use of compact fluorescent lamps wherever possible etc.



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MAINTENANCE :

Key to diesel generator set reliability

A well-planned maintenance program is essential to the operation of any power generation system.

Diesel engines comprise the vast majority of prime movers for standby power generators

because of their reliability, durability and performance under load. Diesel powered generators

are depended on for back-up power systems in the most critical locations: hospitals, airports,

government buildings, telecommunications facilities, and even nuclear power plants. In

standby power applications, diesel generators can start and assume full-rated load in less than

10 seconds, and they typically can go 30,000 hours or more between major overhauls. This

remarkable set of credentials is unique to diesel engines, but like any mechanical device,

maintenance is critical for ensuring that a diesel powered standby generator will start and run

when needed. Facilities with qualified in-house technical personnel can often perform

required preventive maintenance on diesel generators. Other facility managers prefer to

contract with a local service provider or power system distributor for regular maintenance

serviceespecially if they have generators in multiple locations. (For unplanned

maintenance, engine repairs or overhauls, it is always best to use qualified diesel service

technicians.)

Preventive maintenance

Because of the durability of diesel engines, most maintenance is preventive in nature.

Preventive diesel engine maintenance consists of the following operations:

General inspection

Lubrication service



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Cooling system service

Fuel system service

Servicing and testing starting batteries

Regular engine exercise

General inspection

When the generator set is running, operators need to be alert for mechanical problems

that would create unsafe or hazardous conditions. Following are several areas that

should be inspected frequently to maintain safe and reliable operation.

Exhaust system :

With the generator set operating, inspect the entire exhaust system including the

exhaust manifold, muffler and exhaust pipe. Check for leaks at all connections, welds,gaskets and joints, and make sure that the exhaust pipes are not heating surrounding

areas excessively. Repair any leaks immediately.

Fuel system :

With the generator set operating, inspect the fuel supply lines, return lines, filters and

fittings for cracks or abrasions. Make sure the lines are not rubbing against anything

that could cause an eventual breakage. Repair any leaks or alter line routing to

eliminate wear immediately. DC electrical system :

Check the terminals on the starting batteries for clean and tight connections. Loose or

corroded connections create resistance which can hinder starting.

Engine:

Monitor fluid levels, oil pressure and coolant temperatures frequently. Most engine

problems give an early warning. Look and listen for changes in engine performance,

sound, or appearance that will indicate that service or repair is needed. Be alert for misfires, vibration, excessive exhaust smoke, loss of power or increases in oil or fuel

consumption.



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Chapter 2

Review of literature and

Research Methodology



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REVIEW OF LITERATURE

PUBLIC AND PRIVATE SECTOR INTERDEPENDENCE:

Deep study of public and private sector, we found that markets is a primer into the complexrelationships between public sector and private sector in the trading industry. The report

introduces the reader to the manufacturing and trading industry and their issues facing public

and private trading decision makers. This report will be most useful to public agency decision

makers who may not have a background in electrical equipments and are involved in

planning issues. In particular, the report will describe interdependence between the public and

private sector in manufacturing and trading industry of DG sets, as well as understanding the

corporate communication so as to maintain public relations for the smooth functioning andmake more business.

There is a perception that the public sector and private sector are two distinct cultures and

possess different socioeconomic decision drivers. This report intends to shed light upon each

of these perspectives so that both can improve communication. This report intends to show

readers from both sectors that there are real differences in criteria when making important

trading decisions and even in how the other sector conducts its due diligence prior to

making decisions. The public sector also creates the economic environment in which private

entities operate by issuing various regulations. The private sector, in turn, largely makes

operating decisions as well as company-specific investment decisions. This report provides

information on areas where these two groups have worked well. The roles of trade in

creating jobs and consumer benefits are described. It also describes initiatives and actions that

can be taken to better align public and private decision making. Despite diverging interests

between the two sectors, public officials can take actions to improve public and private

cooperation by improving communication and education, by benchmarking progress, and by

pursuing financial partnerships with private entities.

IMPORTANCE OF PUBLIC RELATIONS :

In the past decade or so, much intellectual energy has been expended defining public

relations and developing a base of theoretical knowledge that would .differentiate public

relations from other professions and academic disciplines (Botan and Hazleton 1989, 13). In

1989, the first volume of The Public Relations Research Annual was published; in 1992, the



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annual became a quarterly publication called Journal of Public Relations Research.

Excellence in Public Relations and Communication Management collects essays that the

editors claim define the first general theory of public relations According to ANN

HAUGLAND( Assistant Professor at the Department of Journalism, Middle Tennessee State

University) The public relations are also very important aspect in a trading business as it is

closely linked to its practice in which, of course, the strategic interests of the organisation are

of primary importance . Most public relations research also places the organisation in the

centre and focuses on the ways that the organisation can better communicate with and

respond to the individuals and groups who are defined as its publics. Public relations is

always been a vital for any organisation. Excellent public relations emerge from ethical

individual and the organisational behaviour. Publics are represented freely and equally

negotiating or bargaining as they pursue their interests . Keeping in mind all these factors

product is designed so as to satisfy the customer . Not only designing of product but also after

sales services also play an important role in making image of the product and also gives

strength to survive in such a high competitive market. All these things altogether help in

improving public relations.

IMPORTANCE OF CORPORATE COMMUNICATION :

Understanding the importance of public relations there also come a need to learn corporate

communication. As corporate communications is an important tool for the successful

business. Without effective communication corporate relationship will be impossible. Proper

communication will enable the business growth in an organization. Communications is one of

the most important link between an organization and the public. Corporate Communications

is the processes a company uses to communicate all its messages to key constituencies. It

encodes and promotes a strong corporate culture, a coherent corporate identity, an appropriate

and professional relationship with the media, and quick, responsible ways of communicating

in a crisis. Corporate Communications are often defined as the products of communications,

memos, letters, reports, Web sites, community engagement, social and environmental

initiatives or programs. Communication and education are keys to success, and steps that

improve them are fundamental to achieving better results. The objective is to reach the point

where there are engaged and educated senior leaders in both sectors that understand the other

sector and maintain relationships with managers in that other sector.



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Specific responsibilities of a corporate communicator include:

Supervise the status of the organization

Develop, execute and evaluate communications strategies

Ensuring effective two-way internal communications Taking the lead on media handling, proactively placing good news stories, dealing

with enquiries and producing media releases

Developing links with other departments, which enhances the smooth functioning.

Planning proactive communications

Leading public relations, including customer services

Playing a key role in issue management and planning

Ensuring that other health organizations are kept fully briefed on developments, plansand any incidents in your organization

Producing high quality information service

Advising senior colleagues on strategic communications and related issues

Engaging in business promotion campaigns

Typically, the following skills would be necessary for a communications role:

Ability to work equally well both on your own and within a team Ability to write, speak and brief others clearly

Ability to assess and select appropriate communications routes for different messages

and audiences

Ability to remain calm under pressure

Ability to recognize sensitive situations and act appropriately

Negotiating and influencing skills

Ability to work well with others at all levels both within and outside your company

Ability to gain the trust and respect of senior colleagues

Ability to provide creative input to projects

Ability to think strategically

Prepared by Margaret Francis, MSW, M.Phil, PGDCIM, Registered Social Worker andcounselor, GSCC, UK.



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Objectives Of The Study

A project will haywire if it does not have its objectives clear. If one knows the goal, only then

the right path can be decided and with disciplined work and positive attitude achieving theseobjectives will be a catwalk.

Therefore, we also set down the objectives before starting the project, which are as follows:

1. The basic purpose of the study was to understand the dealing procedure with

Public Sector Units.

2. To know the prerequisites for vendor registration.

3. To learn and incorporate the procedure of tender filing or vendor registration.4. To understand the need of maintenance of public relations.



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Scope Of The Study

The study mainly focuses on understanding and learning the manufacturing and trading of

DG sets with other business units. When we deal with other business units, we need to

understand their need of our product or sometimes we need to create the desire of our product

in the mind of our customers. This is how we generally deal with other customers, but when

we talk of PSUs, their working style and their need of materials and product is quite different.

Here we study with our dealing style with PSUs. Since we are the suppliers so we need to

register ourselves in whichever PSU we want to register by filling the supplier registration

form as we have already mentioned the whole procedure of vendor registration above in

procurement department. After registering ourselves we got some user name and password.This account is the main source of conversation with these units. Here we need to submit

different certificates, licences and financial details of our company and we need to choose the

category of product which we want to supply. After that whole form is submitted online. All

the information is verified and checked, whether the information provided by the supplier is

right or not. If found any discrepancy our application is rejected.

This is the most common form of supplying materials in different with PSUs. But in some

PSUs still main focus is on paper work. There we need to purchase the vendor registrationform and submit it completely filled along with required documents to their respective

documents. PSUs are very rigid and fixed with their working style. If they found supplier not

fulfilling their requirements anytime in process of vendor registration, instantly they reject

the application. And also when you are dealing with PSUs, you need to be very specific as

these people dont listen you. These organisations are very peculiar about their working. So

you need to be very specific and should be very good in communication. You need to be

influential while dealing and also if you have any person working in that organisation, then

you must give his/her reference, as this really helps in getting large contract.

Today public and private sector are just two faces of single coin as if we want to grow and we

want our country to grow, both the sectors have to work together by improving required

essentials.



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Research Methodology

A plan of what data to gather, from whom, how and when to collect the data, and how to

analyze the data obtained. a plan outlining how information is to be gathered for anassessment or evaluation that includes identifying the data gathering method(s) , the

instruments to be used/created, how the instruments will be administered, and how the

information will be organized and analyzed.

There are two approaches to gathering information about a situation, person, problem,

phenomenon. Sometimes information required is already available and need only be

extracted. However there are times when the information must be collected. Based upon these

broad approaches to information gathering, data are categorised as:

Primary Data

Secondary Data



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Limitations

Whenever there is some training or practical work , problems are part of your experience. As

it involves the communication between public and private, it in itself includes some

limitations. As both the sectors have different style of working, so its quite obvious that

hurdles will arise in your way.

1. Resources were scarce. And also as a trainee you dont have easy access to the

resources.

2. Paper work was more.

3. Since you are not aware of all the processes, there is always a chance of doing

mistakes.

4. For small things you have to wait a lot.

5. Public sector officials wont help you much.

6. Due to technological problems, work suffers a lot.



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Chapter 3

ANALYTICAL STUDY



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Know-How Procedure

Vendor Registration System

PURPOSE OF THE VENDOR REGISTRATION SYSTEM :

The purpose of this system is to allow vendors to register online and furnish all the details

from his system instead of doing it manually. This system is designed to be a user-friendly

system so that vendors will be at ease while applying online. This also eliminates the

requirement of vendor present physically at the Corporation. HPCL wishes to incorporate

transparency in assessing vendor through this system.

PURPOSE OF THE VENDOR REGISTRATION MANUAL :

This manual enables the vendor to fill the forms with more accuracy and efficiency. This

manual will throughout guide the vendor as to how to proceed ahead. There are in totality 29

forms that captivate all the necessary details of the vendor.

OVERVIEW :

To register as a vendor with HPCL , vendor has to first sign-up through the system by

clicking New Register link. This screen also consists of instructions for filling the form

correctly.



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This will lead the vendor to the following form where-in vendor has to fill in some company

details and his registered office address. After this basic pre-completion details, vendor

receives an application id and password by e-mail. Vendor shall be using this id and

password as his login particulars to login to the system again that will take him to the

registration forms one-by-one as well as for the future reference. The verification code is also

generated for every new registration.

After filling the basic details, vendor can enter the system with the application id and

password sent to him through e-mail. Once entering his user name that will be an unique

application number in every case and password assigned to him, he can start filling his

details.



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Once he logs-in to the system, he will receive the first form that prompts him to enter his

company information and his organization-type as well. In case of small scale industry , the

vendor has to enter his NSIC registration no. and other NSIC details. Every form consists of

a detailed menu on left comprising of all forms. Vendor can fill any form in any order. In the

end , if the information filled is accurate and best to the knowledge of vendor, he can proceed

ahead by clicking Submit and all the details will get. saved. After that through left menu ,

he can go to the next form .

Address Details:

Vendor needs to furnish his office registered address, factory address(s), correspondence

address through this form. Vendor has to compulsorily furnish atleast one address in each



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This form includes the details of the location(s) where the DD details are to be sent. The

vendor can select any of the three primary locations ( Mumbai Refinery, Visakh Refinery,

Corporate Headquarters) where the DD details will be collected.

Through this form, vendor can select his business line i.e. any of the SBUs or refineries etc.

and also select the state(s) where he wants to operate. Once the SBU and the state are selected

, click on Populate Location link .

Once , the vendor clicks on that link, he will be prompted to a new page where he can see the

list of the areas/ locations/ regions in the states where the SBUs are located. Accordingly, he

can make as many number of selections as he wants for his operational areas and once he



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clicks on submit, the various details viz SBU, location details etc. will be visible For entering

newer areas, he can click on next button and proceed ahead.

The specific locations selected by the vendor are displayed on this form. He may change

these details by clicking on the link To clear all and new selection please click here.

Once he clicks on this link, he is directed again to the Location selection for registration to

make new selection(s) altogether.



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This form captures the detailed inputs for the items that vendor wants to register with. In the

min. value and max. value columns, vendor has to specify the minimum and the maximum

units for the item(s) he is registering for production. On clicking submit, the newly entered

details will become the part of existing selected items. If the vendor wishes to change

something in the existing items, he can select that item and click on update. Similarly, he

can also delete any item by clicking on delete.

Through this form, the vendor has to provide his financial details as to what his net profit(in

lacs) for the three years , his total job handling capacity in the last three years, solvency

certificate details etc. This is to have an estimate of net worth and financial strength of the

vendor.



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The form below prompts the vendor to furnish the details of the standard organizations that

he is certified through and associated with. Vendor needs to specify the registration number

or the reference number of all the organizations he is part of.

The following form asks vendor to enter all the statutory licenses that he possesses. Through

this form, he also has the provision to enter multiple licenses too, if any. All this , the vendor

has to enter by selecting from the combo box only. In the details section, he has to enter the

license number of the corresponding statutory license(s).



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This form allows the vendor to enter the details of the bank(s) with which the vendor has

account(s).In case of e-payments , he has to give transit number, swift/ neft number along

with bank name, bank address, account number and account type .

This form will captivate the information of various agencies/ distributors , products

manufactured or handled by vendors units and the validity period of all the agencies at thesame place. Vendor can enter multiple details if he/she has multiple agencies.



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The following form shows the format for entering the management details i.e. details of the

person(s) at the managerial levels in regards of vendor:

Through this form, the vendor needs to furnish the prefabricator details viz. the facilities,

machineries installed, testing/ quality control facilities, name and address details etc.



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This form captivates the resources details and the experience of the vendor. Also, through this

form, the manpower status as to the number of permanent employees, qualified employees,

non-engineer employees, supervisor cadre employees and other employees is also captured.

This form is included to get the details of the turnover of the vendor with the Corporation/

other companies if he is already registered with HPCL/ other companies . The idea is is to

evaluate the performance of the vendor in the past if he is associated with HPCL/ other firms.This information may be treated as basis for evaluating the performance of the vendor.



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This form intends to receive the information as to whether any of the ex-employee or family

member of ex-employee of the corporation is associated with vendors firm(s).If yes, vendor

needs to furnish those details. He has to specify the name of the person , his designation,

which location he is/was serving in HPCL and year of separation from HPCL, if he/she is an

ex-employee.

This form asks the details of the major contracts that the vendor has handled in the past and

the cost of each contract. This is again to assess the exact worth of the vendor. He has to

mention the organization name, work location, job description, value of the contract(s),

month and year and the desired contact person involved for the contract.



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Through this form, vendor is provided with the option to upload various attachments that he

needs to produce to the Corporation :

This form consists of the lists of attachments that the vendor is having. Other than those

attachments that are being uploaded , all others need to be sent manually ,when required.

Thus vendor has to select accordingly from the three (3) options available to him viz. hard

copy, soft copy, not applicable. If a particular document is not applicable, no soft copy or

hard copy is required for that:



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Chapter 4

Findings Of The Study



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Findings

Observation here it means that how much you get into the process, what did you require the

most, how things went successfully. So here are some common observations which a supplier

really need in vendor registration.

1. Government's technical policies and standards for achieving interoperability between

the public and private sector.

2. The public sector creates the economic environment in which private entities operate

by issuing various regulations.

3. The Development Commissioner (SSI), Ministry of SSI, New Delhi is responsible for

setting the standards for manufacturing of DG sets.4. Industry should have the following NSIC, SSI, MMSE, VAT registration number,

PAN card and ISO certificates.

5. The Electrical Technology is undergoing rapid strides of change and there is need for

regular monitoring of the national and international technology scenario.

6. Quality today is not only confined to the product or service alone. It also extends to

the process and environment in which they are generated.

7. The ISO 9000 defines standards for Quality Management Systems.8. Industry must maintain its financial statements of past years.

9. Evidence of the ability to provide cost savings, technical innovations, and superior

customer service.

10. Evidence of the ability to meet all required delivery obligations on-time and in a cost

effective manner.

11. The Vendor have been awarded contract for the product on regular basis after

commissioning of the system/product or in operation during last 3 to 5 years.

12. Vendor should be an engineering organisation or manufacturer for the selected

package.

13. Corporate Communications is the processes a company uses to communicate all its

messages to key constituencies.

14. Public relations research also places the organisation in the centre and focuses on the

ways that the organisation can better communicate with and respond to the individuals

and groups who are defined as its publics.



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Chapter 5

Learning and Experience



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Learning And Experience

My experience of doing work was good in Rishabh Engg Co. It is a small scale industry and

deals in DG sets. It has one Manufacturing unit and one Purchasing unit. I was under Mr.Saurabh Mishra. He is a business development officer. He is quite experienced and good in

his work. Working with him was a good experience. He taught me many small things of

dealing with PSUs. He taught me a whole procedure of vendor registration. I talked to many

Additional General Managers Of Material Management Research department of various

PSUs . It gave real life time experience of communicating with such a high profile officials of

PSUs. Apart from working I learnt to behave with other colleagues in office. Hence I can say

that it proved to be a good introduction of the corporate world.



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Chapter 6

Recommendations



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Recommendations

The goal is to improve service to the customers. This can be accomplished through consistent

application of the proven and innovative methodology, reliable and valid data, and a custom-

designed service of frequent evaluations and recommendations. There is a need for a more

user-friendly environment, streamlined and consistent service delivery and processes. For

better and long use of DG sets proper preventive measures need to be taken. And also it is

strongly recommend that the installation of a diesel generator set be performed by a licensed

electrical or mechanical contractor. Their expertise and the understanding of regulation and

local codes will save the money in the long run.



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Appendices



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Q: What type of financial information will be accepted?

A: A financial statement for the past three year will be required..

Q: What certifications are required for small business?

A: It recommend that small suppliers should be certified by at least one of the following

organizations: NSIC, SSI, MMSE . Additionally they must have PAN Card Number of

industry and of the owners and the VAT Registration Number.

Q: How do I get on their Bidder's List?

A: Buyers select from a suppliers from several sources and it is imperative that your company

complete this first step. Click here for the Supplier Registration Form. Our bidder lists are

based on prequalification criteria listed above and an internal review process based on

scientific needs. Products and services listed on our website are only a sampling and not an

all inclusive list. Furthermore, not all products and services listed are open for bid at any

given time. Bids are driven by scientific and business needs. Our online Supplier Registration

Form provides your company visibility to the Buyers. We strongly recommend completion of

the registration form in case a future opportunity arises.

Q: Is there a registration fee?

A: There is no registration fee associated with registering with PSUs for online registration.

Q: How do I know when I am registered in your system?

A: You will receive an email confirmation notice once you have submitted your registration.

Q: Can I save a partially completed registration?

A: No, you must complete all required information and "submit" to save your data input. You

will then be able to go back in the system to edit (add or change) your company's information

. You will need login information to access your account.



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Appendix 2

INDIAN ORDNANCE FACTORY MURADNAGAR

VENDOR REGISTRATION REQUEST FORM (To be filled by Firm)

PART I ADMINISTRATIVE INFORMATION

1. NAME OF THE COMPANY/VENDOR

2. ADDRESS :

(a) REGD. OFFICE :

PIN...

STD CODE .PH No 1: .

PH. No.2 FAX

E.MAILMOBILE

(b) WORKS/FACTORY:

.....................................................PIN...................................................

STD CODE .PH No 1: .

PH. No.2 FAX

E.MAILMOBILE

(In case of works at more than one location, a separate sheet to be attached for page 1

only)



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(b) MEDIUM SCALE

(c) SMALL SCALE

7. DETAILS OF REGISTRATION WITH

( ATTACH RELEVANT COPIES OF REGISTRATION CERTIFICATE )

a. NSIC/SSI

b. DGS&D

c. DGQA

d. OTHER DEFENCE DEPARTMENTS

e. ANY OTHER ORD. FYS. FOR DIFFERENT PRODUCT

8. NAME OF PROPRIETOR /M.D/PARTNER

NAME

ADDRESS

....

PIN...

STD CODE .PH No 1: ...

PH. No.2 FAX...

E.MAILMOBILE

9. NATURE OF BUSINESS

a. MANUFACTURING

b. SOLESELLING/AUTHORIZEDAGENT



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c.TRADER/DEALER/PROCESSOR/REPACKER

10. DETAILS OF CURRENT PRODUCTS & SERVICES

( ATTACH PRODUCT LITERATURE & LEAFLET, IF AVAILABLE )

11. DETAILS OF TECHNICAL COLLABORATIONS ( FOREIGN OR INDIGENOUS )

SL.

NO.

PRODUCT NAME &

ADDRESS OF

COLLABORATOR

YEAR CURRENT OR NOT

12. DETAILS OF MAJOR CUSTOMERS ALONGWITH LIST OF ITEMS SUPPLIED TO

INDIVIDUAL CUSTOMER

SL.

NO.

NAME &

ADDRESS

PRODUCT

SUPPLIED

S.O. NO. &

DATE

DATE OF

LAST

SUPPLY

VALUE


SL.

NO.

TYPE DESCRIPTION LICENSED/INSTALLED

RANGE/CAPACITY

ANNUAL PRODUCTION

FOR PRECEDING TWO

YEARS


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PART - II FINANCIAL INFORMATION

13.

i. NAME OF BANKERS & ACCOUNT NOS. AND ADDRESS ( WITH PHONE

NO. STD CODE, PIN, FAX & E-MAIL)

1. PRINCIPAL BANKER

2. TYPE OF ACCOUNT

3. ACCOUNT NO.

4. CREDIT & OVERDRAFT FACILITY & LIMIT

ii. TAN DETAILS

1. TAN NO.

2. ADDRESS OF ASSESSING I.T.O

14. INCOME TAX RETURNS FOR THREE YEARS.

15. VALID LICENSE FOR PRODUCTION

1. LICENSE NO

2. DETAILS OF LICENSING AUTHORITY

3. VALIDITY PERIOD

4. VALID FOR PRODUCTS

16. VALID EXCISE REGISTRATION NUMBER

17. VALID STATE/VAT/CENTRAL SALES TAX REGISTRATION CERTIFICATE.

18. OWNERSHIP OF FACTORY LAND & BUILDING COMPANY :

OWNED/RENTED



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( ATTACH PROOF OF OWNERSHIP, AGREEMENT DETAILED SITE PLAN

OF LAY OUT OF PREMISES CLEARLY DEPICTING AREAS EG.

PRODUCTION AREA ( APROX. LOCATION OF PLANT/MACHINERY

STORES, BOND ROOM, INSPECTION ETC. ALSO INDICATE BOUNDARY

WALL )

1. Production Area

2. Bond Room Area

3. Inspection Room Area

4. Storage Area

5. Over all Area

19. INDICATE ANNUAL TURNOVER/SALES FOR LAST THREE YEARS AND

PRESENT NET WORTH OF THE FIRM & STATUS OF ORDERS IN HAND.

20. AUDITED BALANCE SHEET & PROFIT & LOSS A/C FOR LAST THREE

YEARS AND TOTAL ACCUMULATED LOSSES IF ANY.

21. VALUE OF CAPITAL EMPLOYED

22. VALUE OF CURRENT ASSETS ( AS PER BALANCE SHEET)

23. VALUE OF CURRENT LIABILITIES ( AS PER BALANCE SHEET)

24. DETAILS OF HYPOTHECATION

25. RELEVANT INFORMATIONS WITH COMPLETE DETAILS ABOUT SISTER

CONCERNS SUBSIDIARIES, IF ANY.

26. SOURCE OF FINANCE WITH BORROWING LIMIT AND BANK GUARANTEE.

27. WHETHER EVER FILED OR PETITION FOR BANKCURRUPCY OR RE-



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ORGANISATION?

28. WHETHER DEBARRED FROM GOVERNMENT CONTRACTS/ ORDNANCE

FACTORIES? 29. WHETHER TERMINATED FOR CONTRACT NON-PERFORMANCE?

30. WHETHER CHANGED FIRMS NAME IN LAST 5 YEARS (IF YES DETAILS OF

PREVIOUS NAME REGISTRATION NO. & ADDRESS)

PART III TECHNICAL

31. TOTAL AREA OF FACTORY PREMISES :

TOTAL AREA COVERED BOND SPACE

(SQR. MTR.) AREA/FLOOR AREA NO. OF ROOMS SQR. MTR

( SQR. MTR.)

32. DETAILS OF ELECTRIC POWER :

a) SANCTIONED ...

b) INSTALLED ...

c) STAND BY ARRANGEMENT OF POWER

( INDICATE CAPACITY OF GENERATOR )

33. DETAILS OF MAN POWER EMPLOYED :

a) TECHNICAL b) ADMINISTRATIVE



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MANAGERIAL

MANAGERIAL..

SUPERVISORY.

ASSTT/CLERICAL..

LAB. TECHNICIANS.

LABOURERS SKILLED

TOTAL.

TOTAL...

c) EMPLOYEES WITH DEGREE QUALIFICATION IN

TECHNOLOGY/ENGG.

d) EMPLOYEES WITH DIPLOMA QUALIFICATION IN ENGG.

e) EMPLOYEES WITH ITI DIPLOMA IN ANY ENGG. TRADE

34. a) DETAILS OF DEFENCE STORES FOR WHICH REGISTRATION IS SOUGHT

SL. NO. NOMENCLATURE SPECN. NO. PRODUCTION CAPACITY

. . ..

35. (a) DETAILS OF BOUGHT OUT ITEMS (Component /Sub Assy/ Assy/ Processes)

FROM SUB CONTRACTORS :

(Attach copies of agreements, if any)



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SL. MAIN Comp/Assy/Sub Assy/ NAME & ADDRESS OF THE

NO. EQPT Processes SUB CONTRACTOR

(b) DETAILS OF TESTING/QUALITY CONTROL DONE BY SUB-CONTRACTORS

(Attach copies of agreements where applicable)

___________________________________________________________________________

_______

SL. MAIN DETAILS OF NAME AND ADDRESS OF

AGREEMENT

NO. EQPT TEST SUB-CONTRACTOR/LABORATORY (IF

ANY)

36. DETAIL OF IMPORTANT FACILITIES & INFRASTRUCTURE AS PER

FOLLOWING FORMAT :

(a) PRODUCTION ( Including Heat Treatment, Dies, Jigs & Fixtures, spinning , weaving,

wet processing, printing etc. details are to be furnished on type/make of plant, licensed

capacity & installed capacity etc.)

(b) SPECIAL PURPOSE M/C (Like NC,EDM), CAD/CAM, ROBOT etc

___________________________________________________________________________

_______

SL. DESCRIPTION MAKE & QTY DATE OF APPX

PERCENTAGE

NO. OF M/C & MODEL PURCHASE COST

DEPRECIATION



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SPECN PER YEAR

(c) TOOL ROOM, METROLOGY & TEST EQUIPMENTS & FACILITIES:

SL. TYPE OF MAKE QTY DATE OF

FREQUENCY APPROX

NO. INST, MODEL --------------------------

COST

GAUGES, PURCHASE CALIBRATION FOR

TEST EQPT ** CALIBRATION

37. DETAILS OF ITEMS PRODUCED IN LAST 3 YEARS

NAME OF YEAR OF PRODUCTION IN LAST 03 YEARS

PRODUCT FIRST MFG. YEAR QTY.

SUPPLIES TO

.

.

38. INDIVIDUAL FLOW PROCESS CHART OF ALL THE ITEMS FOR WHICH

REGISTRATION IS REQD. TO BE FURNISHED ATTACH SEPARATE SHEET OF

EACH ITEM.

39. BASIS OF ESTIMATED PRODUCTION CAPACITY IN RESPECT OF ITEMS FOR

WHICH REGISTRATION IS REQUIRED.



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.

40. SOURCE OF RAW MATERIAL FOR EACH OF ABOVE ITEMS :

( ATTACH COPIES OF AGREEMENT, IF ANY )

ITEMS BASIC RAW SOURCE ( INDIGENOUS/ NAMES OF MAJOR

MATERIAL IMPORTED ) RAW MATERIAL

SUPPLIERS

.

.

41. DETAILS OF INSPECTION & QUALITY CONTROL OF FACILITIES

a) LAB. EQUIPMENT & NO. OF TRAINED TECH. IN LAB.

b) IS THE LAB. ACCREDITED BY N.A.B.L

c) VALID UP TO

d) TYPE OF LAB

e) ASSISTANCE FROM OR DEPENDENCE ON ANY CENTRAL AGENCY

FOR TESTING/CALIBRATION ETC. (FURNISHED DETAILS )

...............................................................................................................................

42. IS COMPANY ISO 9001:2000 CERTIFIED (IF YES GIVE DETAILS)



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DATE OF CERTIFICATION

a. CERTIFYING BODY

b. LAST AUDITED ON

c. VALID UP TO

43. DETAILS OF R&D FACILITIES AVAILABLE:

.

44. FUTURE PLAN IF ANY, IN RESPECT OF EXPANSION PROGRAMME /

INSTALLATION OF ADDITIONAL MACHINES / FACILITIES & TESTING

EQUIPMENT ETC.

.

45. (a) DETAILS OF OUTSOURCING OF FACILITIES OF PRODUCTION OR

PROCESSING FROM SUB. CONTRACTORS:

(GIVE ITEM WISE OUTSOURCED FACILITY & ATTACH COPIES OF AGREEMENT)

SL. MAIN FACILITY/PROCESS NAME & ADDRESS

NO. STORE OF SUB. CONTRACTOR

...

.........



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(b) DETAILS OF CAPACITY OF SUB. CONTRACTOR IN RESPECT OF AREAS

OF SUB. CONTRACTING :

..

(c) DETAILS OF TESTING /QUALITY CONTROL DONE BY

SUB.CONTRACTOR

SL. MAIN DETAILS NAME OF SUB. CONTRACTOR

NO. STORE OF TESTS

46. ATTACH COPY OF VALID POLLUTION CLEARANCE CERTIFICATE FROM

DESIGNATED STATUTORY AUTHORITY.

47. COMPANY BROCHURE / CATALOGUE AND LITERATURE TO BE ENCLOSED

NOTE (I) KINDLY NUMBER OR CODIFY THE EXTRA SHEETS &

ANNEXURES & ENSURE THAT DOCUMENTS ARE LINKED

PROPERLY ACCORDING TO SL. NOS. IN THIS PROFORMA.

(II) WHEREVER SPACE IS INADEQUATE ATTACH EXTRA

SHEETS WITH PROPER LINKING.

(III) ALL SHEETS OF PROFORMA AS WELL AS EXTRA SHEETS &

ANNEXURES MUST BE SIGNED AND STAMPED BY VENDOR.



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DECLARATION

I/We confirm that the information furnished in Part I , II & III above are correct to the best of

my knowledge & belief . In the event of any information given by me/us is found in-

correct/false at any time, I/we understand our registration will be cancelled without notice,

besides any other appropriate action against me/us.

DATE SIGNATURE (S)

NAME (S) IN CAPITAL

LETTERS

PLACE

PHONE: 01232-228910-913 No. PV/1152/REG

FAX: 01232-228550 GOVERNMENT OF INDIA

MINISTRY OF DEFENCE

INDIAN ORDNANCE

FACTORIES

ORDNANCE FACTORY

MURADNAGAR-201206

DISTT: GHAZIABAD

DATED: - 07-07

FROM: THE GENERAL MANAGER



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Bibliography



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Bibliography

WEBSITES

1. www.onlinepubs.trb.org

2. www.cumminspower.com

3. www.javnost-thepublic.org

4. www.changingminds.org

5. www.jyd.in

6. www.dcmsme.gov.in

7. www.scripps.edu

8. www.eprocurement.com

9. www.rishabhengineering.com

10. www.hpcl.com
http://www.rishabhengineering.com/http://www.rishabhengineering.com/

interdependence of rishabh engg co

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