intercultural communication and body language
TRANSCRIPT
Intercultural Communication
and Body Language
Presented by: KADDARI Ibrahim Elkhalil
ALI MOUSSA Yassine
BOUALEM Fethi
Lecture Plan
1) What is communication and intercultural communication?
2) Nonverbal communication
3) Gestures used in different cultures and their meaning.
Communication
Communication is the activity or process of giving information to other people or living things.
M. Kovyazina Comparative Culturology Lectures, Tyumen State University, 2004-2009
Intercultural Communication focuses on differences in language and
behavior patterns
the theory of intercultural communication encourages the understanding of the differences between two speakers from unique national cultures
Intercultural Verbal Communication Advice
Speak slowly Repeat as necessary Be sincere and empathetic Keep it simple and short Show and demonstrate by using
examples /illustrations
Intercultural Verbal Communication Advice
Check the other person's understanding by asking, “What do you understand?” not “Do you understand?”
Be patient, use encouragement and praise sincerely
Watch for body language cues to understand real meaning in communication
Communication
Verbal(words)
Non-verbal(gestures, glances, changes in the tone
of voice, etc. )(= paralanguage)
Nonverbal communication is studied by:
1. Proxemics /pr k si m ks/ɒ ˈ ː ɪ
2. Haptics / hæpt ks/ˈ ɪ
3. Oculesics / kj lis ks/ˈɒ ʊ ɪ
4. Kinesics /ka ni s ks/ɪ ˈ ː ɪ
Proxemics –The study of the spaces that people feel it necessary to set between themselves and others as they vary in different social settings, or between different social groups or cultures
(the study of space in interpersonal relationships)
comfortable interaction distance (comfort zone)
Average comfortable distances
Distance between faces Tone of voice Type of message
very close (7-15 cm) soft whisper top secret or sensual
close (20-30 cm) audible whisper very confidential
neutral (50 cm-1 m)soft voice, low
volume personal subject matter
neutral (1.3 m-1.5 m) full voice non-personal information
across the room (2.5 m-6 m)
loud voice talking to a group
stretching the limits (6 m-7m indoors and up to 30 m outdoors)
loud hailing voice departures and arrivals
Proxemics –organization of space
Western offices Japanese offices
Haptics –Pertaining to, or relating to the sense of touch or
tactile sensations.(the study of touch)
Low-contactcultures
High-contactcultures
North Americans, the British,
China, Japan
Italians, the French, Russians,
Arabs and Latin Americans
Oculesics –the study of the use of the eyes in
interpersonal communication (connected with the eye as a bodily organ)
In China and Japan people avoid looking at each other in public places
or in a crowd.
Oculesics –the study of the use of the eyes in
interpersonal communication
Oculesics –the study of the use of the eyes in
interpersonal communication
Asians, Puerto Ricans, West Indians, African Americans and Native Americans consider a
direct eye contact to be rude, or disrespectful, or intimidating, while
Europeans find it a sign of openness and honesty.
Kinesics –The study of those body movements and gestures by which, as well as by speech, communication is made; body movements and gestures which convey meaning non-vocally.
(the study of bodily movements and facial expressions)
Gestures
instinctive
coded
acquired
Instinctive gestureswe do them unconsciously
“I’m happy!”
“I’m sad…”
Universal hand gestures
MEANING HAND GESTURE
“I am hungry.” Patting the stomach with the hands
“I am cold”, or it's cozy.
Rubbing the hands together.
Coded / technical gestures – hand signals used by TV directors, gestures of referees or brokers in the stock market
Acquired gestures – socially generated
Facial expressions and head gestures
• The “ultimate gesture”
• Yes / No gestures
Hand and arm gestures
• "O.K." gesture
• Victory/Peace sign
Hand and arm gestures
• finger beckoning
• upraised hand
Hand and arm gestures
• touching a child on the top of the head
• point at an object • placing your hand behind your
head
Hand and arm gestures
• linking your pinky with someone else's pinky
Hand and arm gestures
• “Good luck” gesture
• “Crazy” sign
Trunk and leg indications
• pointing the sole of your shoe toward someone
• bowing
International Gestures QuizInternational Gestures Quiz
Look at the pictures showing gestures and guess their meaning (some
gestures have more than one meaning)
THANK YOU FOR
YOUR ATTENTION