intercultural communication and body language

36
Intercultural Communication and Body Language Presented by: KADDARI Ibrahim Elkhalil ALI MOUSSA Yassine BOUALEM Fethi

Upload: yacine-yassine

Post on 16-Jul-2015

275 views

Category:

Documents


4 download

TRANSCRIPT

Page 1: Intercultural Communication and Body Language

Intercultural Communication

and Body Language

Presented by: KADDARI Ibrahim Elkhalil

ALI MOUSSA Yassine

BOUALEM Fethi

Page 2: Intercultural Communication and Body Language

Lecture Plan

1) What is communication and intercultural communication?

2) Nonverbal communication

3) Gestures used in different cultures and their meaning.

Page 3: Intercultural Communication and Body Language

Communication

Communication is the activity or process of giving information to other people or living things.

M. Kovyazina Comparative Culturology Lectures, Tyumen State University, 2004-2009

Page 4: Intercultural Communication and Body Language

Intercultural Communication focuses on differences in language and

behavior patterns

the theory of intercultural communication encourages the understanding of the differences between two speakers from unique national cultures

Page 5: Intercultural Communication and Body Language

Intercultural Verbal Communication Advice

Speak slowly Repeat as necessary Be sincere and empathetic Keep it simple and short Show and demonstrate by using

examples /illustrations

Page 6: Intercultural Communication and Body Language

Intercultural Verbal Communication Advice

Check the other person's understanding by asking, “What do you understand?” not “Do you understand?”

Be patient, use encouragement and praise sincerely

Watch for body language cues to understand real meaning in communication

Page 7: Intercultural Communication and Body Language

Communication

Verbal(words)

Non-verbal(gestures, glances, changes in the tone

of voice, etc. )(= paralanguage)

Page 8: Intercultural Communication and Body Language

Nonverbal communication is studied by:

1. Proxemics /pr k si m ks/ɒ ˈ ː ɪ

2. Haptics / hæpt ks/ˈ ɪ

3. Oculesics / kj lis ks/ˈɒ ʊ ɪ

4. Kinesics /ka ni s ks/ɪ ˈ ː ɪ

Page 9: Intercultural Communication and Body Language

Proxemics –The study of the spaces that people feel it necessary to set between themselves and others as they vary in different social settings, or between different social groups or cultures

(the study of space in interpersonal relationships)

comfortable interaction distance (comfort zone)

Page 10: Intercultural Communication and Body Language

Average comfortable distances

Distance between faces  Tone of voice Type of message

  very close (7-15 cm) soft whisper   top secret or sensual

  close (20-30 cm) audible whisper   very confidential

  neutral (50 cm-1 m)soft voice, low 

volume    personal subject matter

  neutral (1.3 m-1.5 m) full voice   non-personal information  

  across the room           (2.5 m-6 m)

loud voice   talking to a group

  stretching the limits  (6 m-7m indoors and  up to 30 m outdoors)

loud hailing voice    departures and arrivals

Page 11: Intercultural Communication and Body Language

Proxemics –organization of space 

Western offices Japanese offices

Page 12: Intercultural Communication and Body Language

Haptics –Pertaining to, or relating to the sense of touch or 

tactile sensations.(the study of touch)

Low-contactcultures

High-contactcultures

North Americans, the British, 

China, Japan

Italians, the French, Russians, 

Arabs and Latin Americans 

Page 13: Intercultural Communication and Body Language

Oculesics –the study of the use of the eyes in 

interpersonal communication  (connected with the eye as a bodily organ)

In China and Japan people avoid looking at each other in public places 

or in a crowd. 

Page 14: Intercultural Communication and Body Language

Oculesics –the study of the use of the eyes in 

interpersonal communication  

Page 15: Intercultural Communication and Body Language

Oculesics –the study of the use of the eyes in 

interpersonal communication  

Asians, Puerto Ricans, West Indians, African Americans and Native Americans consider a 

direct eye contact to be rude, or disrespectful, or intimidating, while 

Europeans find it a sign of openness and honesty.

Page 16: Intercultural Communication and Body Language

Kinesics –The study of those body movements and gestures by which, as well as by speech, communication is made; body movements and gestures which convey meaning non-vocally.

(the study of bodily movements and facial expressions)

Gestures

instinctive

coded

acquired

Page 17: Intercultural Communication and Body Language

Instinctive gestureswe do them unconsciously

“I’m happy!”

“I’m sad…”

Page 18: Intercultural Communication and Body Language

Universal hand gestures

MEANING HAND GESTURE

“I am hungry.” Patting the stomach with the hands

“I am cold”, or it's cozy.

Rubbing the hands together.

Page 19: Intercultural Communication and Body Language

Coded / technical gestures – hand signals used by TV directors, gestures of referees or brokers in the stock market

Acquired gestures – socially generated

Page 20: Intercultural Communication and Body Language

Facial expressions and head gestures

• The “ultimate gesture”

• Yes / No gestures

Page 21: Intercultural Communication and Body Language

Hand and arm gestures

• "O.K." gesture

• Victory/Peace sign

Page 22: Intercultural Communication and Body Language

Hand and arm gestures

• finger beckoning

• upraised hand

Page 23: Intercultural Communication and Body Language

Hand and arm gestures

• touching a child on the top of the head

• point at an object • placing your hand behind your

head

Page 24: Intercultural Communication and Body Language

Hand and arm gestures

• linking your pinky with someone else's pinky

Page 25: Intercultural Communication and Body Language

Hand and arm gestures

• “Good luck” gesture

• “Crazy” sign

Page 26: Intercultural Communication and Body Language

Trunk and leg indications

• pointing the sole of your shoe toward someone

• bowing

Page 27: Intercultural Communication and Body Language

International Gestures QuizInternational Gestures Quiz

Look at the pictures showing gestures and guess their meaning (some

gestures have more than one meaning)

Page 28: Intercultural Communication and Body Language
Page 29: Intercultural Communication and Body Language
Page 30: Intercultural Communication and Body Language
Page 31: Intercultural Communication and Body Language
Page 32: Intercultural Communication and Body Language
Page 33: Intercultural Communication and Body Language
Page 34: Intercultural Communication and Body Language
Page 35: Intercultural Communication and Body Language
Page 36: Intercultural Communication and Body Language

THANK YOU FOR

YOUR ATTENTION