intercom how to steps
TRANSCRIPT
Chat software introIntercom
2016 Marketing Programs
AudienceView & Intercom click to go to test page
Accept Email to join the team
You will then be added to a specific Session Team for Chats
with visitors
Keep this email as you will need it to login on the day of the event.
Update your profile Picture
How to engage in chat with a guest
All chats from the session you are assigned to will be shown hereIf lost click this
Icon to go back to chat windows
When a question comes in they get assigned a random name like Yellow Spider..
Replying appears at the bottom of the main chat window. Simply type then hit reply
You can add a note to the chat & tag someone for help on a chat. The tagged person will be sent an email if they are not logged into the chat session with your note. Use the @ symbol then
select who you want the note for.
Log in to our TEST chat page to try out the system.
Happy Chattinghttps://audienceview.com/openhouse/intercom-chat-box-test-copy/