intercom client...phone layout * tablet layout * tile view * security and communication intercom...

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Security and Communication

www.commend.comwww.commend.comIntercom Client DATASHEETThe design and/or specifications of products may be subject to change for improvement without prior notice. Errors excepted.

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Intercom ClientSoftware-based Intercom terminal

Audio +Functionality

ModularStructure

ControlDesk

Function

MobileIntercom

Terminal

IntuitiveOperation

Use your Commend Intercom stations to your maximum advantage: With proven hardware solutions for large-scale Control Desks, rough environ-ments and any application requiring seamless hardware and software inter-action to meet your requirements.

Take advantage of the benefits of software-based Intercom Clients in all tasks that require flexibility and location independence. Fully mobile and integrating seamlessly with existing equipment, they deliver reliable per-formance in a minimum of space and adjust easily to individual user needs. Ideally suited for call centres, embedded terminals, maintenance and of-fice management, the Commend Software Intercom Clients enhance your scope of action while boosting system security.

– Basic module, video module and direct dialling buttons conform to the hardware design of Commend‘s range of classic desktop stations. Instant control of Intercom functionality the way you‘re used to!

– The Intercom Client integrates smoothly into existing infrastructures of Commend software components and devices.

– Individually customisable user interface layout: Use the Client with its ergonomically designed default layout or build your own custom solutions to suit your individual needs.

– Full integration of almost any Intercom function and use of external data links on a common, uniform platform.

– Numerous possible applications – from enabling on-demand dial-up links via your mobile device to implementing extensions for Control Desks.

– Extended video module for basic surveillance tasks. – Improved speech quality and higher data security than VoIP thanks to

Commend‘s IoIP (Intercom over IP) technology.

Functions and highlightsMobile, user-friendly, customised

Phone Layout *

Tablet Layout *

Tile View *



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Direct Dialling Button Modules can be added to provide up to 24 (Android, iOS) respectively 48 (Windows) additional direct dialling buttons (12 per module). The keys can be custom-assig-ned to various functions, including, for example, speed dialling or sending ICX messages to the Intercom Server.

The versatile Web View Module allows for displaying web pag-es and web-based applications. These applications are a con-venient way of providing access to all module functions of the Intercom Client on a single screen. Using the integrated applica-tion programming interface (API), operators can easily develop their own web applications.

The new Video Monitor Module allows for loading any one of up to six camera configurations. Apart from surveillance, the module is also ideally suited for video communication. When-ever a connection to an appropriately equipped Intercom station is established, the corresponding video image is automatically shown on the monitor.

The Intercom Client Module is the core element of the soft-ware Intercom terminal. Designed as an Audio Client applica-tion, it provides all the functions of a typical hardware Intercom station. When used under an alternative “Non-Audio Client“ license, it acts as a bridge between a hardware Intercom stati-on and the other software modules. This puts the best of both worlds at the user’s fingertips: perfect audio quality and ultima-te ease of use.

Intercom Client and modules at a glance

* Example applications



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IP camera

INFORMATION

IP

Intercom modulesand terminals

Boom barrier withIntercom terminal

Intercom ServerGE 800, GE 300, IS 300, VirtuoSIS

FlexibilityThe Intercom Client is easy to configure in accordance with your project requi-rements, and it is seamlessly integrable into existing systems.

The following examples illustrate just a few of the configuration options of the Intercom Client: – Adjustable size and position to match various sizes of devices

– Web View – individually customisable interface

Commend qualityThe support of proven Intercom 2.0 functionalities (echo cancelling, OpenDu-plex etc.) is standard, as is the excellent speech quality at up to 7 kHz band-width on your desired device. Using the Client to control external Commend audio hardware enables crystal clear 16 kHz speech quality.

Intercom solutions by CommendData networks enable the transmission of all kinds of data. To enable Intercom transmissions, Commend has developed a specific technology: IoIP, short for Intercom over IP. A logical further development of the Voice over IP technolo-gy, IoIP provides better speech quality and higher data security and serves as the Commend standard for the professional integration of Intercom stations, control and display functions, networking of Intercom Servers, and especially for security and communication solutions.

MobilityYour device now turns into a fully functional Intercom terminal for when you are on the go – conveniently with e.g. modern touch screen and webcam support. Integration via WLAN or WWAN enables Intercom communication without the need for a fixed connection. Use the voice, video and control functions wherever, whenever and however you want – all in Commend’s usual high quality.

Smoothly integration

Intercom Client for Windows (Non-Audio) with Commend Intercom desk station

Intercom Client for Android (Non-Audio) with Commend control desk

Intercom Client (Audio Client) for iOS

Intercom Client (Audio Client) for Windows

Intercom Client (Audio Client) for Android

EMERGENCY

EXIT3

EXIT2

EXIT1

ENTRY3

ENTRY2

ENTRY

ADMIN TERMINAL 2

LOGISTICS

OPEN

1

OPEN SWITCH ON SWITCH OFF

OPEN OPEN OPEN CLOSE OPEN

CALL CALL CALL CALL CANCEL CALL

CALL

1 2

DD / VM VM / IC

TL

VM / DD / IC

VM / IC

Intercom Client for Windows

Intercom Client for Android

Intercom Client for Android

Additional Components

DD Direct Dialling Module

VM Video Monitor Module

TL Tile View

IC Intercom Client Module

System overview

IP NETWORK



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System requirements – WindowsOperating system – Windows 7 – Windows 8

Processor – Without video: min. Intel Atom N270 1.6 GHz or equivalent – With video: optimum Intel Core 2 Duo or equivalent

Memory – Windows 7 / 8: 2 GB RAM

Video – Video card support for DirectX 9.0c

Audio – DirectX 7+ compatible sound card

Tested with the following sound cards – Soundmax, Realtek and Intel high definition soundchips

Creative Soundblaster Live! – USB: Terratec Aureon Dual, Terratec Aureon 5.1 MK2, – M-Audio Fast-Track Pro – Firewire: M-Audio ProjektMix IO

.Net version – min. Version 4.5.1

Recommended microphone types – MIC480AJ – MIC-Q400AJ

System requirements – NetworkIP addresses and ports

– For the Intercom Client, the DHCP functionality is available. If DHCP is not used, the Intercom Client must have a fixed IP address.

– In case of a changing public IP address, dynamic registration of an Inter-com Client is possible.

– Communication from the program IP Station Config is done via port 16399 (can not be configured).

– Communication from the Intercom Client to the Intercom Server (UDP protocol; additionally TCP protocol for iOS) is done via port 16400 (configurable).

Intercom ClientTechnical data

System requirements – iOSOperating system – min. iOS 7.1

Devices – iPad Air, iPad mini – iPhone

System requirements – AndroidOpterating system – min. Android 4.03 ICS

DevicesFor a listing oft the suitable devices and the respective performances, please see document “Compatibility List Android“.

System requirements – Intercom

Intercom Client operating system

Server software Android Windows iOS

GE 800 min. PRO 3.0 min. PRO 3.1 min. PRO 4.0

GE 300 min. PRO 3.0 min. PRO 3.1 min. PRO 4.0

IS 300 min. PRO 3.0 min. PRO 3.1 min. PRO 4.0

VirtuoSIS min. PRO 3.0 min. PRO 3.1 min. PRO 4.0

Configuration software Android Windows iOS

CCT 800 min. 3.0 min 3.1 min 4.0

IP subscriber card Android Windows iOS

G3-IP Firmware min. 5.2 min. 5.2 min. 6.0

G8-IP Firmware min. 5.2 min. 5.2 min. 6.0

G8-IP-32 Firmware min. 5.2 min. 5.2 min. 6.0



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Specifications of the operating systemsProduct overviewThe Intercom Client is available for the three most popular operating systems: Windows, iOS and Android. For the Intercom Client, display formats and fea-tures may differ form the respective operating system. The differences are shown in the list below.

Window layout Telephone / Tablet Single window, modular Telephone / Tablet

Scaling Full screen Scalable as required Full screen

Caller list Yes Yes Yes

Background operation Yes Yes, incl. num-block binding Via iOS Notification Center

Audio quality 7 kHz HD Voice (16 kHz eHD Voice in use with Commend hardware)

Special functionsDirect adjustment of volume,

privacy modeDirect adjustment of volume,

privacy mode

Switching between telephone and loud-speaking mode, privacy mode,

direct dialling

Connection information Via display Status bar Via display

Video codec support http / MJPG Extended http / MJPG

Direct dialling modules Maximum 2 Maximum 4 Maximum 2

Personalisation Tile View Web View –

Auto start-up Yes Yes –



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A strong worldwide networkCOMMEND is represented the world over by local Commend Partners and helps to improve security and communication with tailored Intercom solutions.

ALGERIA AUSTRALIA AUSTRIA BELGIUM BRAZIL CANADA CHINA CROATIA CZECH

REPUBLIC DENMARK FINLAND FRANCE GERMANY HUNGARY ICELAND INDIA IRELAND

ITALY LIECHTENSTEIN LUXEMBURG MALAYSIA MIDDLE EAST MOROCCO NETHERLANDS

NEW ZEALAND NORWAY POLAND PORTUGAL RUSSIA SERBIA SINGAPORE SLOVAKIA

SLOVENIA SPAIN SOUTH AFRICA SWEDEN SWITZERLAND TUNISIA TURKEY UNITED

KINGDOM USA

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ICCAA audio licenceThis licence enables the default Intercom Client functions, including audio functionality up to 7 kHz, depending on the audio hardware which is used.

L-ICCAA1 Licence for 1 Client

L-ICCAA1-4 Licence for 4 Clients

L-ICCAA1-8 Licence for 8 Clients

ICCNA non-audio licenceThis licence enables the default Intercom Client functions without on-board audio support. Excellent audio quality can be achieved via control of external Commend audio hardware (e.g. ET 908A, EE 811A, EE 900A, etc.).

L-ICCNA1 Licence for 1 Client

L-ICCNA1-4 Licence for 4 Clients

L-ICCNA1-8 Licence for 8 Clients

ICCDDA direct dialling button licenceEach licence activates one direct dialling module with 12 direct dialling but-tons. The Intercom Client for Windows supports the use of up to 48 direct dialling buttons.

L-ICCDDA Licence for 1 direct dialling module (12 buttons)

L-ICCDDA-4 Licence for 4 direct dialling modules (4 x 12 buttons)

L-ICCDDA-8 Licence for 8 direct dialling modules (8 x 12 buttons)

ICCVA video licenceThis licence unlocks the full range of functions provided by the Commend video feature. Bi-directional video and suveillance support with video con-nections from and to Commend components and 3rd party equipment.

L-ICCVA Licence for 1 Client

L-ICCVA-4 Licence for 4 Clients

L-ICCVA-8 Licence for 8 Clients

Intercom ClientLicences

The following licences are available and legal for all Commend Intercom Clients.

Quality tested. Reliable. Smart.COMMEND products are developed and manufactured by Commend International in Salzburg, Austria.

The development and manufacturing processes are certified in accordance with EN ISO 9001:2008.

The technical data contained herein has been provided solely for informational purposes and is not legally binding. Subject to change, technical or otherwise. IoIP®, OpenDuplex® und Commend® are trademarks registered by Commend Holding GmbH. All other brands or product names are trademarks or registered trademarks of the respective owner and have not been specifically earmarked.

intercom client...phone layout * tablet layout * tile view * security and communication intercom...

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