interactive digital public relations

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Interactive Digital Public Relations

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The internet has changed the way we work, play and interact; for companies to adapt in this rapidly changing world they must embrace the media known as the internet. Digital PR offers so many possibilities to engage in a two conversation with your audience

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Page 1: Interactive Digital Public Relations

Interactive Digital Public Relations

Page 2: Interactive Digital Public Relations

The World is ChangingThe World is Changing

• The way we work• The way we shop• The way we think• The way we view the world• The way communicate• The way we get information• The way we share information• The way we interact

Page 3: Interactive Digital Public Relations

Communications as we know itCommunications as we know it

Company Company Company

Public Public Public

Media

Media

Influencers

Page 4: Interactive Digital Public Relations

How comm has transformedHow comm has transformed

Page 5: Interactive Digital Public Relations

• Democratizing Geography• No hierarchy: one to many and many to many• Unfiltered message• Interactive: instant feedback, response, debate• Virtually unlimited by space or time• Anyone can participate• Low cost• Customized• Non-linear navigation• Decentralized• Multimedia

All thanks to the internetAll thanks to the internet

Page 6: Interactive Digital Public Relations

• Internet is for the technologically savvy• Dominated by web designers and developers• Websites are static• Numbers are still limited• Communication is one-way• Users are low• Contents are monotonous• Connection slow• Storage capacity limited

Web 1.0Web 1.0

Page 7: Interactive Digital Public Relations

• Explosion in internet usage• More connection, more speed, more storage• Affordable and accessible• Anyone can build a site/blog• People actively participate• User generated content• Websites became dynamic• People can openly discuss and comment• People can share and make it viral• Communications became two-way

Web 2.0Web 2.0

Page 8: Interactive Digital Public Relations

As of May/07

• 43 million websites• 6.6 million blogs• 7.18 million social networking users• 4.72 million online community/groups• 20 million internet users (8.4%)• 241,000 broadband internet subscribers

Sourcehttp://www.internetworldstats.com/asia.htm#id

How Digital is IndonesiaHow Digital is Indonesia

Page 9: Interactive Digital Public Relations

1998512,000 internet users

200824 million internet users, or 4587% increase

Sourcehttp://www.internetworldstats.com/asia.htm#id

How Digital is IndonesiaHow Digital is Indonesia

Page 10: Interactive Digital Public Relations

• Employees• Managers• Customers• Investors• Suppliers• Retailers• Distributors• Regulating bodies• Activists• Guild associations• Communities• Unions• Opinion leaders• Experts• Media• Public at large

Who are these usersWho are these users

Page 11: Interactive Digital Public Relations

Company

• Employees• Managers• Customers• Investors• Suppliers• Retailers• Distributors• Regulating bodies• Activists• Guild associations• Communities• Unions• Opinion leaders• Experts• Media• Public at large

Page 12: Interactive Digital Public Relations

• Thought leadership on industry related issues• Online community building• Communication intelligence• Advocacy• Viral communication• Online competition

What is our digital solutionWhat is our digital solution

Page 13: Interactive Digital Public Relations

Thought LeadershipThought Leadership• Someone with a high knowledge about an issue• Insight about the industry• Willing to shed light to others

Application:• Explaining what you are all about• Explaining the industry• Giving advice to people• Industry perspective on current issues

Impact:• Credibility• Reputation in the industry• Regarded as the key player• Top of mind awareness• Influence to traditional

Page 14: Interactive Digital Public Relations

Online CommunityOnline Community• People who share the same views, interests and opinion interact with one another

Application:•Hobby•Interest•View•Profession

Impact:•Gaining public insight•Idea generation•Customer participation•Expanding database•Brand loyalty•Providing added value

Page 15: Interactive Digital Public Relations

Communication IntelligenceCommunication Intelligence• Scanning for issues regarding your company, brand, industry and competitor

Application:•Customer satisfaction•Complaints•Issue management•Development in the industry•Competitor activity•What employees are saying

Impact:•Be the first to know•Address the issue before they escalate•Probing public opinion

Page 16: Interactive Digital Public Relations

AdvocacyAdvocacy• Advocating product related issues

Application:•Facts•Figures•Events•Activities•Expert analysis•Compelling stories•Testimonials

Impact:•Change in perception•Change in attitude•Change in behavior•Change in value

Page 17: Interactive Digital Public Relations

Viral CommunicationsViral Communications• Allowing users to spread your communication

Application:•Videos•Audios•Images•Texts•Games•Applications•Bookmark•Syndication

Impact:•Awareness•Spreading company’s message

Page 18: Interactive Digital Public Relations

Online competitionOnline competition• Online based competition

Application:•Video•Photography•Design

Impact:•Awareness•Spreading company’s message•Active participation•Content generation

Page 19: Interactive Digital Public Relations

Getting from point A to point B requiresGetting from point A to point B requires

Point AYour Situation

Point BYour Objectives

Page 20: Interactive Digital Public Relations

StrategyStrategy

Page 21: Interactive Digital Public Relations

ContentContent

Page 22: Interactive Digital Public Relations

ConnectionConnection

Page 23: Interactive Digital Public Relations

InteractionInteraction

Page 24: Interactive Digital Public Relations

IntegrationIntegration

Page 25: Interactive Digital Public Relations

ToolsTools

Page 26: Interactive Digital Public Relations

Thank You!

Interactive Digital Public RelationsJalan Tanah Kusir IV no.61 Jakarta 12240 IndonesiaT: 021 997 [email protected]://indipr.com