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    Interaction designCreating a living campus

    Oliver Tomlinson 2010

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    Oliver Tomlinson 20102

    Contents

    Discovery phase

    Transformation phase

    Making phase

    Introduction 4

    Potential users 5

    Market research: Application design 6

    Market research: Augmented reality 7

    Market research: Map applications 10

    Application ow 16

    Application screen layout structure 17

    Laptop version: concept specication 18Key design concepts 20

    Transformation conclusions 26

    Final brand 28

    User scenario one: The mouse 29

    User scenario two: The owl 32

    Future developments 35

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    Planning & Designing a Cross-platform Interface 3

    DISCOVERYTRANSFORMATIONMAKING

    DISCOVERYTRANSF

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    Oliver Tomlinson 20104

    Introduction

    This report illustrates the design process involved in creating

    a cross-platform application, based on the iPhone 3GS

    (mobile) and a sister laptop version (static web).

    An iPhone is perfectly suited to providing a unique user

    experience with its motion sensors, multi-touch screen and

    augmented reality functions (in the 3GS model). Its size

    makes it a handy navigation tool, and by connecting to the

    Internet it can be kept up-to-date in real time via its laptop

    equivalent.

    TiNG: Navigation and knowledge share

    The application designed in this report is called TiNG due

    to its reference to talking buildings (the lowercase i is often

    used in marketing iPhone applications). The aim of the

    application is to aid navigation around a set area, such as a

    campus, and bring buildings to life by incorporating Twitter

    feeds in augmented reality. These building Tweets will be

    used only to publicise news from that particular building or

    department; the aim of this is to promote cross-departmentalknowledge share and greater understanding.

    TiNG would be the umbrella tool under which various

    establishments could provide maps to their own area; for

    this report I shall be focusing on the University of Reading,

    but keeping in mind the concept would need to adapt to any

    number of building complexes.

    Once proven in a university environment, this application

    would be ideally suited to many situations where the user

    wishes to gain a better understanding of a space, and know

    what is happening within buildings or areas. It could be

    used in large scale geographic areas such as campuses and

    civic spaces, but also within buildings (remembering that

    GPS location would not be available here) such as airports,

    shopping centres or tube networks.

    TalkingbuildiNGs

    TiNG

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    DISCOVERYTRANSFORMATIONMAKING

    Planning & Designing a Cross-platform Interface 5

    Potential users

    Points below explain the potential users of the application

    and its web counterpart. Also highlighted are their particular

    interests and requirements for consideration in the

    Transformation phase.

    Its my rst day and everything is so new, I keep

    getting told about things I should do and see, but

    right now Im totally lost - I would ask someone

    the way but everyone looks so busy. I need a

    quick reference to know where I am and whats

    going on around me; Im sure my department said

    something about a society I should join?

    Im only visiting the campus for an event in thePalmer Building. Ive never been to the campusbefore and am a bit worried about where I can park;

    it seems such a large place and Im always runninglate so I dont want to park too far away. Illprobably have alook on the web at home before Ileave, then I might use my iPhone if I get lost onthe campus. Oh I hope Im not late!

    Ive been here for two years now so just want toknow what is going on around the campus, mainly

    what drinks are on offer in the students union,but also to get some ideas for the projects we areworking on. Dont really care about nding my wayaround as I know it all already - but I did hear wehad a Robotics Department the other day...cool!

    I need to inform the students about a fantastic

    networking opportunity at an event in London next

    week, come to think of it, I think it could be relevant to

    students in one of the other departments too. Working

    in my ofce each day I nd it very difcult to ascertain

    what developments have been happeningaroundcampus; just this week I heard the Robotics Department

    are giving a talk on augmented reality - excellent!

    The Rabbit

    The Cat

    The Mouse

    The Owl

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    Oliver Tomlinson 20106

    Market research

    Application designiPhone Human Interface Guidelines

    Compact screen size: 480x320

    One screen at a time

    One application at a time when the phone is

    answered then all open applications will turn off (need

    to return to the same point)

    Minimal user help make it simple and follow

    conventions

    What is user motivation? What will be their experience?

    What is the goal?

    How is the useful information displayed?

    Productivity apps enable users to accomplish

    important tasks, focusing on the task and streamlining

    interactivity. They often organise data hierarchically,

    allowing the user to drill down to the desired level

    Immersive is focused on the user experience when

    viewing content. They often hide much of the user

    interface to provide a graphic rich screen

    Think about the extra functions available in the desktop

    version things that people dont have time to look at

    on the iPhone

    Metaphors modelling app actions on real world

    actions e.g. putting something in a folder. Tapping,

    sliding and icking. People should think they are

    touching something tangible e.g. page ick

    Provide feedback, visually, audibly or physically, so the

    user knows something has happened

    Use branding in a subtle way colours etc Upon starting the app should show a launch image

    (portrait) then restore the state it was last used

    Push notications means updates/new information on

    the app is shown on the home screen even when its

    not open (badging). You can badge something in the

    tab bar e.g. when you have a voicemail.

    TiNG will be a cross over between Productivity

    Application and an Immersive Application.

    Tricky as each are at opposite ends of the

    aesthetic scale one functional and one

    immersive.

    Allow the user to interact with the TiNG map in

    an engaging way - like a real map.

    Push notications should be used to highlight

    new tweets (would need to show which ones

    are new since last use). It would need to link

    in with the settings section of the iPhone, e.g.

    turning them off or making them audible etc.

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    DISCOVERYTRANSFORMATIONMAKING

    Planning & Designing a Cross-platform Interface 7

    Market research

    Augmented reality

    KEY POINT: Screen shots found on

    the internet should not be trusted as

    they are put there by developers and

    are often Photoshopped to illustrate

    concepts rather than actual working

    examples.

    WorkSnug: http://worksnug.com/

    An application available from the Apple store; its designed

    to allow users to nd work spaces within a city using AR.

    The user can view a street through the camera so see local

    information.

    Design & layout

    Clean with a great use of transparency on the labels.Text spacing helps group information as does the

    use of colour.

    Usability

    Can be used portrait and landscape to add to

    screen space. Labels give distances but do not

    seem to give directional information.

    Marketability

    A very useful tool for business users in London as

    its often difcult to nd free work spaces for quick

    meetings when away from the ofce.

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    Oliver Tomlinson 20108

    Bionic Eye: http://www.bionic-eye.com/

    A tool used to nd local restaurants and directions. It looks

    like this application is at concept stage and is not as rened

    as WorkSnug.

    Design & layout

    Difcult to assess due to limited screen shots.

    Overlapping of details could be an issue, as could

    legibility of restaurant logos

    Usability

    Little directional information given on labels, but the

    arrow system used on the pavement is a interesting

    feature utilising the iPhone 3GS capabilities.

    Marketability

    The map element of this application could be useful

    for someone looking for a place to eat, but the AR

    seems a little wasted as the user would surely see

    the restaurant signage along the street. However,

    in the Far East this app could be very useful when

    looking at high-rise buildings with many different

    businesses in the same location.

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    DISCOVERYTRANSFORMATIONMAKING

    Planning & Designing a Cross-platform Interface 9

    Twitter 360: http://www.bionic-eye.com/

    From the same developer as Bionic Eye, it also looks like

    a concept stage application. Its purpose is to link AR with

    Twitter feeds.

    Design & layout

    Difcult to assess due to limited screen shots that

    look heavily Photoshopped. At this stage it looks

    very similar to the bionic eye. AR can not appear

    under a real object so a halo around a user is

    misleading.

    Usability

    Directions are as a crow ies and wouldnt take

    into account obstacles such as buildings. Labelling

    friends in a crowd is useful but inclusion of a Tweet

    would have been a good addition.

    Marketability

    Seeing where Tweets are coming from is an

    interesting idea, but only really useful in an openenvironment such as a park. It could be a engaging

    idea for music festivals or sports events.

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    Oliver Tomlinson 201010

    Market research

    Map applicationsUniversity College London

    Design & layout

    Simple but following the Apple guidelines well. Icons

    are clear and colour usages consistent. The web

    links to the app are however uninspiring and give

    little indication of the apps potential.

    Usability

    Buildings on the map are clickable, giving further

    details including building height which is usefulin London when scanning the skyline. Text size

    is readable but the user can not zoom in or out

    therefore location is difcult to perceive, especially

    as the app does not use GPS location

    Marketability

    As a student or visitor to the UCL site this map

    would be very useful in planning a journey, but

    lack of GPS may deter some users to use it on the

    move. Not being live i.e. showing recent news or

    events, may prevent continued use.

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    DISCOVERYTRANSFORMATIONMAKING

    Planning & Designing a Cross-platform Interface 11

    University of Shefeld

    Design & layout

    It feels like this app is trying to pack too much into

    one programme. Styles are mixed between the

    different features, with a distracting background

    and developer logo. The map has a nice feel to

    it, bouncing off the edges if pushed too far, but is

    bitmapped when zoomed to maximum

    Usability

    This is a thorough app, containing a number of

    different functions to act as a personal organiser

    while at university. Including a GPS function adds a

    number of features to aid usability such as a location

    on the map and a friend nder. However, lists are

    very slow and not very intuitive, and the map does

    not scale text size and isnt clickable.

    Marketability

    Students would need to be organised to use this

    app, but if the features work it could be a useful

    tool for them and I imagine the friend nder being a

    popular function.

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    Oliver Tomlinson 201012

    WalkBrighton city map

    Design & layout

    Simplicity is key with this app, and with just three

    functions it is very slick. The map design is key,

    and luckily the developers have done a great job

    in colour choices and text layout. 3D buildings

    break up the landscape and the nightlife function is

    applied very well.

    Usability

    This app matches Brightons waynding system,

    so users should adapt to its style and orientation

    well. As you zoom into the map (by pinching)

    more information becomes available to you, with

    directional arrows indicating locations of off-screen

    landmarks. The only downside is that the map is not

    searchable.

    Marketability

    A fantastic aid for a visitor on foot in Brighton, but a

    few more features such as whats on or a search

    ability would make the app slightly more interesting

    for repeat usage. The Council are quite behind

    on their website with no links to the app and anuninspiring OS map.

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    DISCOVERYTRANSFORMATIONMAKING

    Planning & Designing a Cross-platform Interface 13

    University of Toronto

    Design & layout

    The initial screen is a little garish with clunky icons

    and inconsistent colouring, but once past this, lists

    are Apple standard and the map is familiar Google

    Maps with pins and shadowed labels.

    Usability

    As mentioned, once past the title screen the UoT

    app follows standard Apple conventions, allowingthe user to understand it quickly. Interaction

    between this app and other iPhone functions is

    seamless, allowing phone calls and web browsing

    from the main map. However, the Google Map

    style does not give the depth of particular campus

    buildings, and it does not match the campus map

    style seen on their website; but this could be seen

    as a good thing as the campus maps are poorly

    designed (screenshots on next page).

    Marketability

    Due to its ease of use, I would expect to see this

    app used as a phone listing more than a navigation

    device. Use of Google maps would be benecial toroad users but limited for pedestrian movements

    around the campus.

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    Oliver Tomlinson 201014

    University of Toronto continued

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    Planning & Designing a Cross-platform Interface 15

    DISCOVERYTRANSFORMATIONMAKING

    ERYTRANSFORMATIONMA

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    Planning & Designing a Cross-platform Interface 17

    DISCOVERYTRANSFORMATIONMAKING

    Application screen

    layout structure

    TiNG listReal-time

    augmented reality3D map Buildings Tweets

    TiNG list Buildings TiNG Tweets

    Typography Dept.Lecture Theatres

    Palmer

    TiNG Search

    TiNG listDone +

    Uni of Reading

    Oxford Science Pk

    Barbican

    Uni of Reading

    Oxford Science Pk

    Barbican

    2

    Edit + Science &

    Tech Centre

    Science &

    Tech Centre

    Back

    Back

    Pop-up:Departmentheader withmost recent

    tweetView on

    mapView alltweets

    View onmap

    View alltweets

    Pop-up:Departmentheader withmost recent

    tweetView alltweets

    Departments

    Lecture Theatres

    Libraries

    Unions & Food

    Accommodation

    Typography DepartmentSedignisque sum Tat etur ate nectiossimus

    Agricultural DepartmentSedignisque sum Tat etur ate nectiossimus

    Meteorological Dept.Sedignisque sum Tat etur ate nectiossimus

    HUMMs BuildingSedignisque sum Tat etur ate nectiossimus

    Carrington

    Henley

    Palmer

    Address, contact details

    and most recent tweet

    University of Bath

    University of Oxford

    Staffordshire University

    This page illustrates the screen layout for the main features of

    TiNG. They are indicative only so do not show actual colour

    choice or correct dimensions.

    Uni

    Most recent tweet

    at the top; can be

    forwarded or www.

    browser linked

    Historical ow down

    and can be seen by

    scrolling

    09:31 10/02/10

    14:20 08/02/10

    Typography DepartmentSedignisque sum Tat etur ate nectiossimus

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    Oliver Tomlinson 201018

    Laptop version: Concept

    specicationThe laptop version of TiNG can be used as a browsing tool,

    searching through environments and reading recent tweets

    from buildings. It also the area for adding tweets, if you have

    those rights, from your own prole.

    Search

    TiNG environments, e.g. University of Reading, Oxford

    Science Park, Eden Project.

    Particular buildings - information such as location,tweets, address etc.

    Browse

    Environment maps - view online and print out.

    Building tweets.

    Update

    Your own selection of environments.

    Personal preferences such as push notications.

    Synchronise with your mobile platform.

    Adding building tweets if you have that privilege.

    TiNGmobile

    TiNGlaptop

    Synchronisation

    TiNG lists / new

    environments added

    Add / remove TiNGs

    Updated tweets

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    Planning & Designing a Cross-platform Interface 19

    DISCOVERYTRANSFORMATIONMAKING

    TiNG Find a TiNG: Login:

    Company information: contact, about, legal etc.

    As with the TiNG application layout, laptop design concepts

    are indicative only so do not show actual colour choice or

    correct dimensions.

    Live tweets from all environments.......Live tweets from allMY TiNG SEARCHHOME

    Lit quamet vel et expelent moluptat.Fici te verspid

    ellabor eprovit ut quosa dolupta duciendae vel mo

    el illaciur ratiatia net ut vel et, vererum idebis re

    Lit quamet vel et expelent moluptat.Fici te verspid ellabor

    eprovit ut quosa dolupta duciendae vel mo el illaciur ratiatia net

    ut vel et, vererum idebis reMin nus pellita sandam re nihitatibus

    evellat inciis aut fuga. Et quianimpossi ut ofcimus doluptae nul-

    lecus que qui omnia et pore nimusani as accus et, con nempo-

    runt eat quatecu sdaerio stinis pre lissit, cus quodign isciduciis

    reperum quae ernatem iderum laborione core milit ad

    Talking Buildings

    What is yourenvironment saying?

    User video - how to

    use TiNG.

    Introduction page.

    User area of subscribed

    TiNGs, including preferences

    for the mobile version.

    View any TiNG environment.

    See 3D maps and building

    tweets, with links to adding

    to mobile TiNG.

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    Oliver Tomlinson 201020

    Key design concepts

    Brand

    To differentiate from all other applications.

    All other design elements such as colour and structure

    should follow the brand.

    A strong brand will engage the user.

    TiNG

    TiNG

    TiNGTiNG

    Far left icon does not

    work at actual size but

    may be useful as abrand logo. The icon

    on the left is a simplied

    version for the iPhone

    desktop.

    Experimenting with

    different typefaces and

    icon layout.

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    Planning & Designing a Cross-platform Interface 21

    DISCOVERYTRANSFORMATIONMAKING

    Lists

    Scroll up and down, and select with a tap.

    Breadcrumbs are design elements to allow the user to

    go back to the start.

    Follow current Apple conventions.

    Button variations

    Lists can become

    a little repetitive; to

    add interest I may try

    coloured buttons ortextured backgrounds.

    Carrier

    Carrier Carrier

    12:34 PM

    12:34 PM 12:34 PM

    My TiNG

    My TiNG My TiNG

    HomeReal-time

    Real-time Real-time

    Real-timeMap

    Map Map

    MapBuildings

    Buildings Buildings

    BuildingsTweets

    Tweets Tweets

    Tweets

    Buildings

    Lecture Theatres Info

    Departments

    Lecture Theatres

    Libraries

    Unions and Food

    Accommodation

    Carrington

    Henley

    Palmer

    Palmer Building

    Address: The University of Reading

    Whiteknights

    Reading

    Berkshire

    RG6 6UR

    Telephone: + 44 (0)118 987 5123

    Fax: +44 (0)118 931 4404

    Email: [email protected]

    Buildings

    C ar rier 1 2: 34 P M

    M y T iN G R ea l- ti me M ap Buildings Tweets

    Lecture Theatres

    Carrington

    Henley

    Palmer

    Buildings

    Lecture Theatres

    View on Map See all Tweets

    Interactionmethods

    DRAG TAP

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    Oliver Tomlinson 201022

    Augmented reality

    A new feature of the iPhone 3GS, utilising the built

    in camera to view a real-time image with graphic

    information superimposed.

    Ability to tap information for more details.

    To use conventional design used by the camera

    function of the phone.

    Tweet style to be at correct scale in comparison to the

    buildings.

    Home Real-time Ma p Bui ldi ngs Twe et s

    The iPhone camera has

    a shutter button at the

    bottom bar with a link to

    the photo album. I have

    replaced this with my

    TiNG toolbar; this allows

    easy links back to the

    other TiNG functions,

    and reinforcement that

    the user is still within the

    application.

    The building details and

    Tweets oat over the

    actual building, with

    links to more detailed

    Tweet history.

    To prevent overlapping

    of Tweet bubbles, the

    application will only

    show the nearest to the

    user.

    As a Tweet ages, thepanel should fade,

    giving the user an idea

    of time.

    Palmer Building10.03.2010

    Induction today at 09:00...

    Interaction

    methods

    TAP VIEW

    Home HomeReal-time Real-timeMap MapBuildings BuildingsTweets Tweets

    Palmer Building10.03.2010

    Induction today at 09:00...

    Palmer Building10.03.2010

    Induction today at 09:00...

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    Planning & Designing a Cross-platform Interface 23

    DISCOVERYTRANSFORMATIONMAKING

    Where there is a closeoverlap due to building

    proximity, the user can

    tap a window to bring it

    to the front.

    Overlapping wascausing legibility

    problems; here I

    experiment with drop

    shadow and colour.

    Home HomeReal-time Real-timeMap MapBuildings BuildingsTweets Tweets

    Dolce Vita Cafe10.03.2010

    Free coffee with evcoffees...

    Palmer Building10.03.2010

    Induction today at 09:00...

    Palmer Building10.03.2010

    Induction today at 09:00...

    Dolce Vita Cafe10.03.2010

    Free coffee with evcoffees...

    Palmer Building10.03.2010

    Induction today at 09:00...

    Carrington Building08.01.2010

    Peer support services...

    Dolce Vita Cafe05.03.2010

    Free coffee with every vecoffees...

    Carrington Building08.01.2010

    Peer support services...

    Carrington Building08.01.2010

    Peer support services...

    Carrington Building08.01.2010

    Peer support services...

    Dolce Vita Cafe05.03.2010

    Free coffee with every vecoffees...

    Dolce Vita Cafe

    05.03.2010

    Free coffee with every vecoffees...

    Dolce Vita Cafe05.03.2010

    Free coffee with every vecoffees...

    HomeReal-time

    MapBuildings

    Tweets

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    Oliver Tomlinson 201024

    3D map: including tweets

    Multi-view from different angles and scales, using

    pinch and drag.

    Tweet style to be scalable to give appearance of depth.

    More information seen as the user zooms in.

    Always north-up display to prevent issues with text

    readability.

    Interaction

    methods

    PINCH

    zoom out

    EXPAND

    zoom in

    2x DRAG

    map tilt

    DRAG

    map pan

    TAP

    select

    Carrier

    Carrier Carrier

    12:34 PM

    12:34 PM 12:34 PM

    University of Reading

    University of Reading University of Reading

    Home

    Home Home

    Real-time

    Real-time Real-time

    Map

    Map Map

    Buildings

    Buildings Buildings

    Tweets

    Tweets Tweets

    Bridges Hall

    Science & Tech.

    Psychology

    Agriculture

    Fine Art

    Typography Dept.

    Wessex Hall

    Atmospheric Observatory

    Science & Technology

    Fusion Cafe

    Typograph

    Reprogr

    The map is always

    initiated from a top-

    down, North-up view.

    As the user zoomsin from above more

    information is detailed.

    Labels of buildings

    can be clicked to link

    to information and

    historical Tweet lists.

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    Planning & Designing a Cross-platform Interface 25

    DISCOVERYTRANSFORMATIONMAKING

    Carrier

    Carrier Carrier

    12:34 PM

    12:34 PM 12:34 PM

    University of Reading

    University of Reading University of Reading

    Home

    Home Home

    Real-time

    Real-time Real-time

    Map

    Map Map

    Buildings

    Buildings Buildings

    Tweets

    Tweets Tweets

    Wessex Hall10.03.2010

    Fire alarm at 14:00...Bridges Hall10.03.2010

    Fire alarm at 14:00...

    Wessex Hall10.03.2010

    Fire alarm at 14:00...Science & Tech10.03.2010

    Fire alarm at 14:00...

    Fine Art10.03.2010

    Fire alarm at 14:00...Psychology10.03.2010

    Fire alarm at 14:00...Agriculture10.03.2010

    Fire alarm at 14:00...

    Science & Technology10.03.2010

    Fire alarm at 14:00...

    Typography10.03.2010

    Fire alarm at 14:00...

    The map can be tilted

    at any time using a

    two-nger drag. Once

    in this 3D view, the usercan see information on

    building Tweets.

    The screenshot to the

    far left illustrates an

    issue of overlapping

    Tweets. When zoomed

    in this is not so much

    an issue, so a limit must

    be put on the amount of

    information visible.

    Two nger drag

    tilts the overhead

    map into a

    perspective view

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    Oliver Tomlinson 201026

    Transformation

    conclusionsFollowing the transformation phase of this report, the

    following points have been concluded:

    There are three key elements to the TiNG structure; list

    design, augmented reality portrayal, and map design

    incorporating Tweet details.

    The laptop version of TiNG is most likely to be used by

    department heads when adding new building Tweets.

    TiNG tool-bar will be consistent throughout the

    application functions, because of this there will not be

    a landscape version.

    Colour schemes and design elements are to stem from

    the TiNG brand as long as readability and usability are

    not compromised.

    Orange colour to be reserved for areas or elements

    where user interaction is possible.

    Tweet visual language will be dynamic, by portraying

    Tweet age as a transparency.

    Where possible follow Apple guidelines on element

    structure and typography e.g. Helvetica, but vary with

    texture and colour.

    Scrollable elements such as maps and lists will be a

    soft touch, i.e. a slight bounce to the screen image as

    the user scrolls to document boundaries or limits.

    The main function of TiNG is

    to portray a dynamic, living

    environment, i.e. talking buildings.

    The user must believe that new

    information will be available to them

    so they do not become bored with

    the application. Because of this,

    the portrayal of information must be

    clear, and the environment engaging

    while following a strong brand.

    KEY POINT

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    Planning & Designing a Cross-platform Interface 27

    DISCOVERYTRANSFORMATIONMAKING

    RMATIONMAKING

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    Oliver Tomlinson 201028

    Final Brand

    Home

    Home

    Real-time

    Real-time

    Map

    Map

    Buildings

    Buildings

    Tweets

    Tweets

    TiNG

    TiNG

    Carrier 12:34 PM

    ta lk ing bui ldings

    talking bui ldings

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    Planning & Designing a Cross-platform Interface 29

    DISCOVERYTRANSFORMATIONMAKING

    Its freshers week at the University of Reading, and everything

    is so new to the Mouse as she wonders around the university

    campus; she has never been to Reading before and has no

    understanding of the campus layout.

    Luckily the Mouse saw a link to the TiNG application on the

    main university homepage, and downloaded it before her

    arrival. She needs to enrol at the Palmer building so looks on

    the TiNG map to see where it is in relation to her halls.

    The Mouse follows signs to the centre of campus but then

    cant see which of the buildings is the Palmer building, so she

    uses the augmented reality function of TiNG to pan around

    the buildings using the iPhone camera; she can see in real-

    time which of the buildings is Palmer, and is comforted to

    see a tweet emerging from the building stating its the place

    to enrol. Tapping the live tweet she can look for the room she

    needs to go to, and all historical messages from the Palmer

    Building.

    Outcomes

    The Mouse could see her destination from the map overview,

    and relate it to her current position. Once in the correct area,

    she found the exact building using the phones augmented

    reality function, and received visual conrmation that it

    was the correct building to enrol. Live building tweets also

    enabled the Mouse to nd the correct room in the Palmer

    Building for her enrolment.

    User scenario one

    The Mouse

    Home Real-time Map Buildings Tweets

    Carrier 12:34 PM

    Buildings

    Q W E R T Y U I O

    A S D F G H J K L

    Z X C V B N M

    space.?123 return

    P

    P

    Palmer Building

    Permissions Ofce

    Cancel

    1: Building search

    The mouse searches for the Palmer Building from

    the Buildings function. As she types, the intelligent

    search will provide potential matches.

    TAP

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    Oliver Tomlinson 201030

    Home

    Home

    Real-time

    Real-time Map Buildings

    Tweets

    Tweets

    Carrier 12:34 PM

    Carrier 12:34 PM

    Info

    University of Reading

    Palmer Building

    Address: The University of Reading

    Whiteknights

    ReadingBerkshire

    RG6 6UR

    Telephone: + 44 (0)118 987 5123

    Fax: +44 (0)118 931 4404

    Email: [email protected]

    Buildings

    View on Map See all Tweets

    Map Buildings

    2: Building information

    3: Map analysis

    Following a click on the Palmer Building tab in

    the search, the mouse is taken to details of that

    building. From here, she can view on map or see all

    tweets. Tapping the details, e.g. phone number, will

    activate a pop up with an option to use the details.

    The mouse is now taken to the map of the University

    of Reading TiNG. Because she linked here from

    the search function, the building she is interested

    in is highlighted blue, and because she is currently

    on campus her location and orientation are also

    plotted. The view is top down, North up.

    TiNG will zoom to an appropriate level to enable a

    view of both points; if the mouse were to zoom in

    (using expand), more map details would be shown.

    TAP

    Palmer Building

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    Planning & Designing a Cross-platform Interface 31

    DISCOVERYTRANSFORMATIONMAKING

    Home

    Home

    Buildings

    Buildings

    Tweets

    Tweets

    4: Augmented Reality

    5: Building Tweets

    To check which building in her proximity is the

    Palmer Building, the mouse uses the Augmented

    Reality function in TiNG. Tapping the Real-time

    button, the application switches to camera view

    (portrait or landscape - if landscape the buttons will

    rotate), and superimposes building information andTweets onto the screen.

    The Tweet on the right is fading due to its age.

    Tapping a Tweet box in the Real-time camera

    view initiates a pop up giving more details of that

    particular Tweet. The pop up gives options to view

    all Tweets from that particular building, view on map

    or forward via email.

    TAP

    Real-time

    Real-time

    Map

    Map

    Palmer Building

    08.03.2010

    Enrolment for fresherstoday at 12:00...

    Dolce V

    28.01.2010

    Free coffbought...

    Dolce V

    28.01.2010

    Free coffbought...

    Palmer Building

    08.03.2010

    Enrolment for fresherstoday at 12:00, please goto rooms 12 and 13. Blankenrolment forms can befound at www.reading.ac.uk/freshers.

    S ee o n m ap Tw ee t h is to ry F or wa rd

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    Oliver Tomlinson 201032

    The Owl has been lecturing at the University of Reading

    for 8 years and is currently the Head of the Typography

    Department. This year he has started using TiNG to keep his

    students and colleagues up-to-date with events and news

    related to his department; hes also found it useful to use

    TiNG to inform other departments on new Typography events.

    Owl gets to his ofce in the morning and hears from a

    colleague that the Typography department has a visiting

    lecturer to talk about probability graphics; this will be an

    interesting lecture for the students and may be of use to other

    departments on campus. Owl logs onto the University of

    Reading (UoR) TiNG site to post a tweet from the Typography

    department. This post on the website is synchronised with all

    users of the UoR TiNG so they all get a push notication on

    their application.

    At lunchtime, when the Owl is sitting in the canteen, he hears

    the Meteorological Department Head is having difculties

    with visualising probability in his diagrams; Owl decides toforward the tweet straight to him as an email, just incase he

    missed the notication.

    While sitting there, Owl wonders what the visiting lecturers

    university is like, and what has been happening in their

    Graphic Design Department. He uses the TiNG application to

    load another location (Central St. Martins College of Art), then

    looks at the historical tweets from the department.

    Outcomes

    The Owl has informed all subscribers of the UoR TiNG of an

    event at the Typography Department, and also forwarded

    the tweet to a friend via email while sitting in a canteen. He

    opened another TiNG location (Central St. Martins) to nd out

    what is going on in their Graphic Design Department.

    User scenario two

    The Owl

    Tweets

    2Push notications alert

    users to new Tweets

    issued by buildings

    in their own TiNG

    environments.

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    Planning & Designing a Cross-platform Interface 33

    DISCOVERYTRANSFORMATIONMAKING

    1: Sharing knowledgeHearing that the Meteorology Department were

    having a few problems illustrating probability, the

    owl forwarded a relevant Tweet to the head of

    department via an email.

    Sharing knowledge is a key element of the TiNG

    application and it must be quick and efcient in

    doing so. This example has linked two different

    departments together, Typography and Meteorology,

    and could promote an innovative solution to a

    particular challenge.

    Home HomeReal-time Real-timeMap MapBuildings BuildingsTweets Tweets

    Carrier 12:34 PM Carrier 12:34 PM

    University of Reading University of Reading

    Typography Dept.

    12.03.2010

    Visiting lecturer onProbability graphics...

    Meteorology Dept.

    01.02.2010

    Probability issues inweather forecasts...

    FORWARD

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    Oliver Tomlinson 201034

    Home

    Carrier 12:34 PM

    My TiNGs

    University of Reading

    Central St. Martins Uni.

    2

    Edit

    2: TiNG environments

    3: Tweet history

    To add a new TiNG environment the owl tapped

    the TiNG home button, this removes all other

    buttons and shows what TiNG environments the

    user currently is subscribing to. He then searched

    for Central St. Martins and added to his list; he can

    always unsubscribe later by pressing the edit button.

    Push notications are shown where new Tweets

    have been posted since his last visit. To go to the

    environment the owl just needs to tap the one he is

    interested in, this will open the 3D map of that area

    (with the function buttons re-appearing).

    NOTE: When the owl rst used the application, this

    screen was the opener, but once he searched for

    and chose University of Reading, TiNG continued to

    open with the UoR 3D map as the rst page.

    The owl was interested what the Graphic

    Department in Central St. Martins had been

    Tweeting about recently. Once he had subscribed

    to that environment, he tapped the Tweets function

    and selected Graphics Department to see all their

    Tweet history. From here he can forward via sms or

    email, and also return to the UoR environment by

    tapping TiNG home.

    Carrier 12:34 PM

    Graphic DesignTweets

    08.03.2010

    Visit Decode at the V&A:http://www.vam.ac.uk/microsites/decode/

    27.01.2010

    Weve just heard that Sarah Martinhas won an award at the annual SignDesign Society Awards. Well Done!

    19.12.2009

    Electrician wanted for designinstallation

    08.11.2009

    Home Real-time Map Buildings Tweets

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    Planning & Designing a Cross-platform Interface 35

    DISCOVERYTRANSFORMATIONMAKING

    Future developments

    I would imagine the TiNG application growing as more

    environments started creating their own space. Creating the

    3D environments could be time consuming, but I would see

    the environments paying for this work once benets from

    knowledge share and efcient waynding are proven.

    The development of societies within particular environments

    could be achieved if a friend nder was added to the

    concept; this function would prove more useful for academic

    institutions rather than work areas or commercial shopping

    centres.

    Another interesting function to develop would be transparent

    buildings, allowing users to navigate within buildings as well

    as outside.

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