interact with qapi tracking and trending readmissions foundational track october 9, 2013
TRANSCRIPT
INTERACT with QAPITracking Readmissions
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Notes for Logging into INTERACT with QAPI Webinar Series: Please dial into the 1-800 phone line separately from your computer’s webinar login steps. Please MUTE your computer speakers during the webinar. Never place your phone on HOLD during the webinar. Unless you are speaking, please MUTE the phone line by selecting *6. You can un-MUTE your phone line to speak by selecting *7. Keep intentional background noise to a minimum during the webinar.
By following these instructions, a better webinar experience will be possible for all participants
Thank you.
INTERACT with QAPI:Tracking and Trending Readmissions
Your Hosts:Jody Rothe, MetaStarStephanie Sobczak, WHA
Today’s Guest: Barb Beardsley
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Collaborating Organizations
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And our Expert Advisory Panel:•Barb Beardsley - DON, Brookside Care Center•Connie Gliniecki - DON, Kennedy Park Nursing and Rehab Center•Lisa Gervais - NHA, Pine Crest Nursing Home•Kristen Strother - MSW, Manager of Social Work, Case Management and Abuse Response Services, Aurora Sinai Medical Center
Educational Credits for Today’s WebinarCPHQs – NAHQ approved
Nursing Home Administrators - NAB-NCERS approved Nurses – Approved nsg. contact hours (WNA)Physicians – AMA PRA Category 1 CreditTM
PTs – WPTA approved Social Workers – NASW approvedDietitian – pending from CDR
Attendance Verification for Credits
Full SERIES attendance (four webinars) and Evaluation: Copy and enter into your web browser:
http://www.surveymonkey.com/s/10-9-13-INTERACT-EvalSocial Workers – post-test required (is part of eval) Everyone please complete the online evaluation – thank you!
Learning ObjectivesFollowing this webinar, you will be able to: Use the Excel tool to collect and analyze data to prevent hospital readmissions Use data driven processes to improve care, preventing unnecessary hospital readmissionsSystematically address issues around hospital readmissions as a multidisciplinary team, recognizing the role of each discipline
Today’s Agenda
Why Tracking and Trending is Important - sharing from Barb
How do download the AE Safely Reduce Hospitalizations Tracking (“the Excel”) Tool
How to Complete the Excel Tool Determining Your Readmission Rate Submitting your data Suggested Tasks
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From an Expert
Why Tracking and Trending Readmissions is so important:
• You can’t improve if you don’t know how much you need to improve.
• The drill down into your data will help you focus on a few important things – rather than everything
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4 Steps1. Download and SAVE the Excel Spreadsheet Tool
“Safely Reduce Hospitalizations Rates” from the Advancing Excellence website: http://www.nhqualitycampaign.org/star_index.aspx?controls=hospitalizationsidentifybaseline
2. Set up the Tool with your Information3. Enter your baseline data (August, September)4. Submit to Advancing Excellence site
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4 Steps1. Download and SAVE the Excel Spreadsheet Tool
“Safely Reduce Hospitalizations Rates” from the Advancing Excellence website: http://www.nhqualitycampaign.org/star_index.aspx?controls=hospitalizationsidentifybaseline
2. Set up the Tool with your Information3. Enter your baseline data (August, September)4. Submit to Advancing Excellence site
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Enter your informationBe prepared with the following:1. Names of Acute Care Hospitals you receive patients
from2. List Clinicians who order transfers to your nursing
home3. List your Residents names4. List each residents Medicare or other Insurance plan5. Average Daily Census; August and September
This information can be updated
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4 Steps1. Download and SAVE the Excel Spreadsheet Tool
“Safely Reduce Hospitalizations Rates” from the Advancing Excellence website: http://www.nhqualitycampaign.org/star_index.aspx?controls=hospitalizationsidentifybaseline
2. Set up the Tool with your Information3. Enter your baseline data (August, September)4. Submit to Advancing Excellence site
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4 Steps1. Download and SAVE the Excel Spreadsheet Tool
“Safely Reduce Hospitalizations Rates” from the Advancing Excellence website: http://www.nhqualitycampaign.org/star_index.aspx?controls=hospitalizationsidentifybaseline
2. Set up the Tool with your Information3. Enter your baseline data (August, September)4. Submit to Advancing Excellence site
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How we will use the data
Advancing Excellence will send us a monthly summary spreadsheet of the data you have submitted.
We will calculate a baseline for the following measures:
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Best Practices for Data Submission
• Always have two people, at least, trained to do the process.
• Share the workload.• Schedule the time needed to enter the data –
once per week is a good practice.• Do your best to submit data on time.
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Aligning with QAPIYou can begin to document the project1.Do the QAPI Self Assessment Tool – your work
in the INTERACT series can help close gaps that you find.
2.Begin drafting the Goal Setting Worksheet (page 37 – 38 of the QAPI Guide. This is a living document that will change as your learn more about your areas for improvement.
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MetaStar QAPI Resources
http://www.metastar.com/web/Default.aspx?tabid=573
Get
Quackin’!
Key Dates
Please start the process data reporting process by October 11
Please have your spreadsheet uploaded to Advancing Excellence by November 1
Next Webinar – October 30Conducting Root Cause Analysis on
Readmissions and Transfers
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Recommended Action Items
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Tracking & Trending Action Items1. Download Hospital Rate Tracking Tool from INTERACT site2. Enter and submit baseline data3. Determine team meeting schedule4. Begin the QAPI Worksheet
On-Line Resources
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Recorded Webinars available on:Wisconsin Clinical Resource Centerhttps://wcrc.chsra.wisc.edu/(Requires your WCRC Username and Password)WHA Quality Centerhttp://www.whaqualitycenter.org/LearningOpportunities/INTERACTII.aspx
Other resources:INTERACT Websitehttp://interact2.net/MetaStar QAPI Resourceshttp://www.metastar.com/web/Default.aspx?tabid=573Advancing Excellence – Safely Reduce Hospitalizations Tracking Tool (Data spreadsheet)http://www.nhqualitycampaign.org/star_index.aspx?controls=hospitalizationsidentifybaseline
Contact Information:
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Jody Rothe
MetaStar, Inc.2909 Landmark PlaceMadison, WI 53713
Phone number: 608-441-8271
www.metastar.com