Intelligence in Business

INTELLIGENCE

• a collection of one's capacity to react in line with goals, think rationally, and manage the environment effectively.

• the ability to influence the process of choosing/decision making which has similarity principles

• The ability to solve problems that occur in human life.

• Ability to produce

• The ability to create something that will bring appreciation in the culture of an individual.

CHARACTERISTICS OF INTELLIGENCE

• To judge well

• To comprehend well

• To reason well

FACTORS AFFECTING INTELLIGENCE

• Disposition capacity / limit of ability.

• Maturity has achieved the ability to carry out its functions, closely related to age.

• Formation outside influence/environment

• Interest

• Freedom especially in solving problems

THE INTELLIGENCES IN BUSINESS

* IQ (INTELLIGENCE QUOTIENT)

* EQ (EMOTIONAL QUOTIENT)

* AQ (ADVERSITY QUOTIENT)

* SQ (SPIRITUAL QUOTIENT)

* CQ (CREATIVITY QUOTIENT)

• The general capacity of someone to dosomething.

• Related to the way someone in reasoning /thinking.

• IQ rational thinking personality

IQ (INTELLIGENCE QUOTIENT) CHARACTERISTICS:

1. Logical

2. Rational

3. Linear

4. Systematic

THERE IS NO STUPID HUMAN, every human being has an intelligence.

According to Daniel Goleman(Emotional Intelligence - 1996)

• People who have a high IQ but low EQ tend to experience greater failure than people who have an average IQ but a high EQ

• It means that the use of EQ becomes very important

• In the world of work, which plays a role in one's career success is 85% EQ and 15% IQ the role of EQ is very significant.

IQ - EQ

• IQ (INTELLEGENCE QUOTIENT):

concerning knowledge and skills

• EQ (EMOTIONAL QUOTIENT):

Involving feelings and emotions, it must always be trained and conditioned to collaborate with IQ utilizing the human conscience

• EMOTION is a burst of one's feelings.

• EQ (Emotional Quotient) / emotional intelligence:

• The ability to recognize his own feelings, other people's feelings, motivate themselves, manage emotions well, and connect with others

EQ…..

• The ability to understand and controlemotions

• The ability to sense, understand andeffectively apply strength, sharpness, emotionas a source of energy, information, andinfluence

• Responsible for self-esteem, self-awareness,social sensitivity, and social adaptation

• The key to emotional intelligence is your honesty to your conscience.

• Conscience a principle center that is able to provide security, guidance, strength and wisdom.

THERE ARE 5 ASPECTS OF EQ (according to SALOVELY & GOLDMAN):

1. Ability to know our selves

2. The ability to manage emotions (self-mastery).

3. Ability to motivate our selves.

4. The ability to control the emotions of others.

5. The ability to relate to other people (empathy).

INTELLIGENT EMOTIONAL BEHAVIOR

1. Respect other people's negative emotions.2. Patiently face other people's negative emotions.3. Be aware and respect your emotions.4. Manage negative emotions to build relationships.5. Sensitive to other people's emotions.6. Not confused with other people's emotions.7. Don't feel funny to others’ emotions.8. Do not force what must be felt.9. You don't have to take care of other people's

emotions.10. Emotional moment is when listening

High EQ

1. Empathize.

2. Express and understand feelings.

3. Control anger.

4. Independence.

5. Adaptability.

6. Liked by others

7. The ability to solve interpersonal problems.

8. Perseverance.

9. Solidarity.

10. Friendliness.

11. Respect.

ROBERT K. COOPER, PH.D DAN AYMAN SAWAF :

Improve emotional intelligence by "getting into the heart and out of mind"

7 TIPS TO INCREASE EMOTIONAL INTELLIGENCE

1. Recognizing our emotions

ability to identify what you really feel can capture the message you want to convey/express.

example of a message of emotions: fear, hurt, anger, frustration, disappointment, guilt, loneliness.

2. Releasing negative emotions

• It relates to your ability to understand the impact of negative emotions on you

• Examples: the desire to improve the situation or meet the target of work makes you frustrated and even damage your relationship with your employee and or employer and also cause stress.

3. Manage our own emotions

• Emotion is just a signal for us to take action to overcome the cause of that feeling it is the beginning, and it is not the end of an event

• Our ability to control and manage emotions can help us to achieve success.

4. Motivate yourself

• Organizing emotions as a tool to motivate yourself and master yourself, and to be creative.

• Emotional self control refraining from satisfaction and controlling impulses the foundation of success in various field

5. Recognize the emotions of others

• Recognizing the emotions of others having empathy for what others feel.

• Try to understand others before asking to be understood

6. Manage the emotions of others

• Managing the emotions of others is a pillar in building relationships with others.

• Humans are emotional beings. All relationships are mostly built on the emotions that arise from interactions between humans.

7. Motivate others

• Another form of leadership ability, namely the ability to inspire, influence and motivate others to achieve common goals.

• the ability to build strong and reliable teamwork.

• Reflect on our relationship with the Creator

• Spiritual is the core of oneself.

• Spiritual intelligence is a source that inspires, encourages and binds oneself to the values of truth indefinitely

Misunderstanding

Spiritual intelligence is always related to:

• pray hard

• diligently worship

• diligently go to places of worship

• recite

• the main thing concerning religion

Tony Buzan, an expert on the brains of America

Characteristics of people with SQ:

1. happy to do good

2. happy to help others

3. have a good sense of humor

Practical Spiritual Smart Way

• zone of sincerity (solemn conditions, relaxed conditions, and hormones in his body must be good hormones such as DHEA, serotonin, endorphins and melantonin)

• brainwave technology, which is by listening to music CDs that function attracting brain waves to Alfa-Theta for 20 minutes in the morning and evening.

• True gratitude

• Enjoy problems with smile and sincerity

• Fasting

They can reduce brain waves from Beta to Alfa-Theta so that make them more patient and give rise to the desire to do good.

If it continues for up to 10 days, the brain will stabilize and operate in Alfa-Theta 20 days to be easily thankful, easy to feel touched.

3 fundamental principles

• Truth– If there is something that is not true, wait until it

will definitely disappear someday

– Violation of the value of truth makes us lose our identity, uclear conscience.

• Justice– give something in accordance with that right

– should be accepted, not ignored,

– not reduce

3. Goodness

- giving something more than we should

- Example:

when we gojek, we should pay Rp.3,000.00 according to the agreement,the reality we pay Rp. 5,000.00 (willingness)

• CREATIVITY is a person's potential to bring up something or new discoveries in the field of science and technology and businesses

• the ability to create, none of the generally accepted statements about why a creation arises.

5 characteristics of creativity

A. FLUENCY : Ability to produce many ideas.

B. FLEXIBILITY : The ability to submit a variety of problem solving.

C. AUTHENTICITY : The ability to produce original ideas as a result of one's own thoughts.

D. SCREENING : The ability to describe things in detail.

E. REFLECTION : The ability to review a problem in a way that is different from the usual.

OBSTACLES TO BE MORE CREATIVE

• Habits• Time• Flooded with problems• Have No problem• Fear of failure• The need for an answer/solving now• Mental activities that are difficult to be directed• Afraid of having fun• Criticism of others

mindset

Initially is the mind

become Words

become actions

Habit become character

become destiny

Words

action

character

become habit

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ability / intelligence of a person to be able to survive facing difficulties and be able to overcome life's challenges

people who have high AQ will be able to realize their dreams than people with lower AQ.

terminology of mountain climbers

1. Quitter (who gave up)

2. Camper (camping in the middle of the trip),

3. Climber (climbers who reach the top).

• Quitters are they who just survive.

• The campers are better, because they usuallydare to do risky work, but still take measuredand safe risks.

• The climber, namely those who with all theircourage face

• the climber is considered to have high AQ

AQ Level "Quitters" (People Who Stop)

• The lowest level of AQ is the person whoimmediately gives up when facing life'sdifficulties/problems.

• People who don't try and only complain aboutsuffering and poverty

AQ Level of "Campers"

• Campers are lower level AQ.

• Initially active climbing / trying to face the difficulties of life, in the middle of the journey easy to feel enough and end the climb or business.

• Example: people who already feel enough to become fresh graduated, feel successful if they have positions and enough material.

AQ Level of "Climbers

• People who have a lifetime of climbing, seek the essence of life towards the glory of the world and the hereafter

AQ rate

1. Low AQ (0-50)

2. Medium AQ (95-134)

3. High (166-200)

The Ideal

• must be able to integrate IQ, EQ, SQ, CQ and AQ in a balanced manner - become successful people in pursuing careers.