Integration Matters helps Mule users to deliver on the promise of customer focusFulfilling customer expectation is critical to a company’s competitive advantage and bottom-line results. Achieving great customer experience requires integrated processes, high-performance systems and a comprehensive Master Data Management. Integration Matters helps Mule users to deliver on brand promises by providing tools and expertise necessary to monitor and measure end-to-end business processes.

Integration Matters has developed nJAMS (not Just Another Monitoring Solution) to help companies monitor process execution effectively in highly demanding business environments. Unexpected issues in business-critical processes are detected before the business stakeholders are even aware of it. The IT operations team will immediately know where the core of the problem is located. nJAMS makes it easy to proactively identify any deviation and start escalation procedures quickly to resolve problems before companies disappoint customers and damage their brands.

nJAMS sits on top of ESB Management Consoles, Application Performance and Infrastructure Management tools. All business events, network events, etc. are collected, correlated, processed, and visualised in real-time for one goal:

nJAMSClient

Provide end-to-end visibility into every instance of every business process executed across disparate applications and multiple systems.

nJAMS enables Mule users to_always know what’s going on at any time and any point of any business-critical process _support their company’s business strategy with optimal process execution _ provide a central repository and control center for mission-critical business processes

with process diagrams_respond proactively to real-time business challenges _ reduce TCO of business processes by simplifying development, test and operation of

integration processes.

nJAMS provides visibility into the entire chain of events, applications and processes business users care about. The interactive process diagram makes it easy to understand the process flow without involving software developers.

nJAMS at a Glance_ Visibility into Business Transactions_ Intuitive, Graphical, Web-Browser Interface_ Efficient, Real-Time Troubleshooting_ Proactive Process Monitoring

© Integration Matters - Faiz & Siegeln Software GmbH – Im Teelbruch 130 – 45219 Essen, Germany. All rights reserved. All product and company names and brands in this document are the property of their respective owners and mentioned for identification purposes only.

Company ProfileIntegration Matters helps companies to deliver on brand promises by providing tools and expertise necessary to design, implement and monitor end-to-end business processes in high-volume and high-availability environments. By partnering with several renowned integration providers, Integration Matters is able to offer its clients the optimal solutions for their specific requirements.

Testifying to the success of its products and services, are over 200 clients from the energy, telecom, banking, insurance, retail and transport and logistics industries, spread across the globe, as well as 2.500 installed servers. Integration Matters is the brand behind the companies Faiz & Siegeln GmbH for consulting, and Faiz & Siegeln Software GmbH for software products. nJAMS is not Just Another Monitoring Solution. It is a sophisticated tool for the transparent, real-time monitoring of business-critical, end-to-end processes.

Functions:_ Powerful search

With nJAMS you can search for any log information across disparate applications and multiple systems. There is no need anymore to check various log files on distributed folders or machines.

_ Comprehensive process presentation nJAMS is easy to use and incredibly fast. All you need is a web browser, plugins or applets are not required.

_ Alerting Engine You can define rule based actions for specific events to trigger notifications in case of any issue.

_ Extracts Extracts allows you to declare nJAMS log events at nJAMS activities.

_ Fully decoupled nJAMS is fully decoupled from the underlying business processes by using your preferred messaging platform. That means the business process is not affected while nJAMS is maintained, for example. Collected log data in the meanwhile will be processed by nJAMS right after end of maintenance.

_ Inherent authentication / authorization nJAMS is based on a secure user/role concept. Grant permissions to specific users/ roles on any nJAMS object. Only authenticated and authorized users have access to nJAMS and log data.

nJAMS aggregates end-to-end log data and provides input for enterprise-wide management dashboards and reports on actionable business process KPIs.