2015 Esri Electric & Gas GIS User Conference

Integrating the Mobile Workforce with OMS

October 8, 2015

Kyle F. Erickson | Connexus Energy• Geospatial Services

Coordinator• ArcGIS and Responder

Jeff Mertz | SSP Innovations• Director of Technology• Principal Consultant• Many hats

Introductions

About Connexus Energy• Minnesota’s largest electric distribution cooperative• Serving over 129,000 customers• Service area includes portions of Anoka, Chisago,

Hennepin, Isanti, Ramsey, Sherburne, and Washington Counties

Kyle F. Erickson | Connexus Energy• Geospatial Services

Coordinator• ArcGIS and Responder

Jeff Mertz | SSP Innovations• Director of Technology• Principal Consultant• Many hats

Introductions

About SSP Innovations• Eleven-year old GIS consulting company

• Work exclusively in the U.S. utility/telecom industries

• Team of ~30 Based in the Denver area

• 100% of our work is performed at utilities & telecoms with Esri-based GIS

• 100% aligned with Esri platform strategy

• 60+ clients; 100+ combined years working with Esri software

• Industry-leading reputation for quality, successful solutions to requirements

6

Getting to Here

2014 2014Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

Redeploy ArcFM/Designer2/7/2014

Korterra Web Service4/15/2014

Web GIS 5/30/2014

Mobile GIS8/5/2014

Upgrade 10.2.1a/Server 10.2.210/1/2014

Responder Kick Off10/8/2014

OSI Data Feed11/7/2014

1/1/2014 - 2/7/2014Prep for Redeploy

4/9/2014 - 4/15/2014Korterra

3/3/2014 - 5/30/2014Web

6/2/2014 - 8/5/2014Mobile

7/21/2014 - 9/25/2014Upgrade

10/8/2014 - 12/31/2014Responder

5/1/2014 - 11/7/2014OSI

What Now?• Replace Existing OMS With Responder

• Replace Mobile Work Force Management System with Clevest

• Need a new interface for Clevest and Responder

• Needed to provide similar functionality as previous OMS interface and offer some enhancements

The Solution

• Replaced existing OMS with Schneider Electric’s Responder

• Configuration• phasing

• Customizations• Static outage id

Responder Implementation

The Solution

• Upgrade to version 5.2• Integrated map

• Screen customizations• Layout changes• Additional data fields

• Custom Filters• Priority and hostile customers at top of list

Clevest Mobile Work Management

The Solution

• Designed in collaboration with Clevest

• Messages used MultiSpeak 4.0 standard

• Windows WCF service

• Use of Responder™ provided services / API

SSP Integration Service

The Solution

• Overview

Integration Service

The Solution

Interface calls• GetAllActiveOutageEvents

• Returns all active outages and affected customers to Clevest MWMS

• UpdateOutageStatus• Receives outage and crew status from Clevest MWMS

and updates the incident in Responder• RestoreOutage

• Receives from Clevest MWMS and updates the incident in Responder

Integration Service

Benefits• Improved location details for field crew

• Digital field report

• Enhanced outage data

• Improved time reporting

Questions?