integrating ecm and portal technologies - 2011.09.08
DESCRIPTION
ECM and Portal are two technologies that are meant to integrate but are often addressed as standalone technologies. What if you could have the best of both worlds?Many customers are leveraging Alfresco and Liferay together to solve Enterprise-wide problems. Alfresco provides full ECM functionality, a single repository and a robust workflow engine. Liferay provides enterprise collaboration, along with social networking and enterprise portal and identity management.Join Jim Zordani, VP of Sales at CIGNEX and Nitin Kadam, CIGNEX Presales as we address why and how customers are integrating the two solutions. When you combine open source, open standards and enterprise scalability you have a powerful solution that will solve real problems.We will be walking through integration best practices and will share their first-hand experiences with customers that have leveraged the integrated solution.TRANSCRIPT
©2009 CIGNEX Technologies, Inc. | Do not distribute without permission
September 08th , 2011
Presented by:Jim Zordani and Nitin Kadam, CIGNEX
©2009 CIGNEX Technologies, Inc. | Do not distribute without permission
Agenda
• Introductions
• About CIGNEX
• About Alfresco
• About Liferay
• Combined solution
• Case Studies
• Q&A
©2009 CIGNEX Technologies, Inc. | Do not distribute without permission
CIGNEX Published Works
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…. to support the community and to perpetuate the adoption of enterprise class Open Source Solutions
Dr. Jonas YuanSenior Technical Analyst
Munwar ShariffCTO
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Background 11 Years experience in implementing Open Source solutions 450+ employees Offices in the U.S., U.K., Singapore, Malaysia, Thailand and
India Expertise 200+ Solution implementations with extensive experience Platinum Partner of Liferay Global training on Liferay products
Delivery Model Distributed delivery model to provide true cost efficiencies Commercial Open Source with enterprise support & upgrades Agile methodology to realize the benefits faster
CIGNEX Company Overview
©2009 CIGNEX Technologies, Inc. | Do not distribute without permission
Our Liferay Practice
• Close working relationship since 2006– Contributed code & training modules– Conduct Liferay trainings worldwide
• Global Platinum Partner– Deployed over 80 enterprise solutions
on Liferay and over 200 portal sites– Over 150 Liferay consultants
• Achievements– Authored 4 Liferay Books– 2010 Liferay Partner of the Year Award
2010 Liferay Partner of the Year
©2009 CIGNEX Technologies, Inc. | Do not distribute without permission
Our Alfresco Practice
• Close working relationship since 2005– Conduct Alfresco trainings worldwide– Alfresco Reseller services
• Global Platinum Partner– Deployed over 50 enterprise solutions on
Alfresco– Developed Accelerators
• Migration from Documentum• Contract Lifecycle Mgmt
• Achievements– Alfresco “Recognized Developer”– Authored 3 Alfresco Books– Alfresco Partner of the Year Award, 2010– WCM Implementation of the Year Award,
2007– Best North American Implementation of the
Year Award, 2008
2010 Alfresco APAC Partner of the Year
2010 Alfresco North America Partner of the Year
©2009 CIGNEX Technologies, Inc. | Do not distribute without permission
our enterprise toolkit
Popular Open Source Technologies We Use
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200+ successful implementations
Education
High Tech
Others
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©2009 CIGNEX Technologies, Inc. | Do not distribute without permission
200+ successful implementations
Telecom & Media
Healthcare
Banking, Financial Services & Insurance
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What is Alfresco ?
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Gartner Magic Quadrant
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ECM at it’s most confusing
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Key barriers to solving ECM
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How Alfresco addresses
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What is Liferay ?
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What is Liferay ? cont…
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Why integrate ? Benefits of Alfresco
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Why integrate ? Benefits of Liferay…
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Social content management
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Social content management in action
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Why integrate ?
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CMIS and other standards….
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Other open standards
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Use Cases -- Intranet
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Intranet
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Intranet site…
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Demo
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Public website – Sample architecture
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Other Use Cases
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Case Studies
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Grupo Posadas Overview
#1 Mexican hotel chain with a significant presence across Latin America
• 2010 Revenue - USD 550 Million• Hosted 3 Million guests in Y2010• 11,000+ Staff• 112 hotels and 19,849 rooms across Mexico, Brazil, USA, Argentina, and
Chile 8 Brands
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Challenges
Business Challenges• Increased revenue per available room (RevPAR)• Guest-brand emotional connection• Real time implementation of sales & marketing promotions
through distribution channels
Technical Challenges• Workflow functionality to approve and publish content
Content publishing not in the hands of business users• Centralized collaboration architecture across all brands• Flexibility and scalability
Cross-sell/up-sell across all channels• Reducing TCO – License, maintenance, upgrades
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Key Drawbacks of Existing System
Poor response time• Page load time greater than 4
seconds
Lack of content publishing workflow and content staging
Content scattered across different file systems
• Local and/or network storage resulting in duplication of content
Lack of Web2.0 features
Lack of free search (similar to Google Search)
Manual image transformation• Functionality not available in
Documentum
Existing System• J2EE based Portal• Documentum ECM• Disparate systems• Lack of centralized database &
collaboration
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Business Drivers
Increase RevPAR
Improve Guest ExperienceReduce TCO
• Real-time Promotions across all Distribution Channels
• Improved collaboration across 8 brands
• Content managed by business users
• Reduce costs associated with AMC, Support & enhancements
• Adherence to I18N, HTNG Standards
• Centralized Content Repository• Uniform Application Architecture
• Fast & Integrated web experience across brands
• Enriched property presentation based on interests & history
• Powerful Search functionality• Integration with various shopping
services
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Proposed Architecture Solution
Staging Server
Content Repository, Business Rules, Security, Workflow, Transformations, Document Lifecycle, Search, Reports
Alfresco Web Client Application
Web Server
Hard diskOracle 10g
CMSMetadataFoldersRules etc.
MediaXML filesImagesetc.
System & NetworkAdministratorsUsers
Oracle 10g
Run-Time
FSR/Web Application
Alfresco Run-timeInstances
Static Contents
RE
STf
ul W
eb S
ervi
ces
Liferay Portal
Fire
wal
l
Alfresco ECM
Search – Hotel, Destination, Special Offers
ECM Service
IBE Service
Social N/W Client API
Map & Local Attraction
Video
WTHR
Be Dyn
PortalBlogIBE Widget Image
CarouselFB
Twtr
Flickr
Portal/Web Apps
Page Mgmt
Authentication & Authorization Blog
Theme UI
Liferay Framework
Mini Site Management
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Solution Highlights
Integrated Content Management Portal• Integrated Portal with Document
Management & Web Content Management
• Facilitates real time sales promotions• Easy integration with 3rd party systems
& applications• Social Media Support
Content Repository, Search & Access• Content as a Service (CaaS) –
accessible anywhere, anytime through single point of access & control
• Flexibility in content editing – offline, online and update
• Common, advanced workflow across all brands
• Support for standard protocols - CIFS, WebDav, FTP and Web Services
Flexible Architecture• Support 750+ concurrent users and
2,000+ users• Advanced access control
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Solution Highlights (cont..)
Security• Data encryption, secure
audit trail, compliance reports, etc.
• Secure access to information from legacy systems
Multi-lingual support• Provides support for all
major languages Enabled Spanish,
Portuguese and English
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FREE 1-day Assessment Workshop This workshop enables Enterprises to maximize existing IT assets
and build a road map based on proven Open Source technologies that reduce software Total Cost of Ownership (TCO) in excess of 50% and help generate IT budget savings.
The FREE 1-day Assessment Workshop includes:• Situation Analysis• Gap Analysis• CIGNEX Recommendations For additional information visit: www.cignex.com/freeassessment
Free Assessment Offer
©2009 CIGNEX Technologies, Inc. | Do not distribute without permission
Making Open Source Work for Enterprises
Open Source reduces Total Cost of Ownership (TCO) of IT solutions in excess of 76% over Proprietary Technologies.
Thank you!Jim Zordani Tel: (714)529-2200 Mobile: (714)287-2410
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