integrating ecm and portal technologies - 2011.09.08

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©2009 CIGNEX Technologies, Inc. | Do not distribute without permission September 08 th , 2011 Presented by: Jim Zordani and Nitin Kadam, CIGNEX

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ECM and Portal are two technologies that are meant to integrate but are often addressed as standalone technologies. What if you could have the best of both worlds?Many customers are leveraging Alfresco and Liferay together to solve Enterprise-wide problems. Alfresco provides full ECM functionality, a single repository and a robust workflow engine. Liferay provides enterprise collaboration, along with social networking and enterprise portal and identity management.Join Jim Zordani, VP of Sales at CIGNEX and Nitin Kadam, CIGNEX Presales as we address why and how customers are integrating the two solutions. When you combine open source, open standards and enterprise scalability you have a powerful solution that will solve real problems.We will be walking through integration best practices and will share their first-hand experiences with customers that have leveraged the integrated solution. 



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Page 1: Integrating ECM and Portal Technologies - 2011.09.08

©2009 CIGNEX Technologies, Inc. | Do not distribute without permission

September 08th , 2011

Presented by:Jim Zordani and Nitin Kadam, CIGNEX

Page 2: Integrating ECM and Portal Technologies - 2011.09.08

©2009 CIGNEX Technologies, Inc. | Do not distribute without permission

Agenda

• Introductions

• About CIGNEX

• About Alfresco

• About Liferay

• Combined solution

• Case Studies

• Q&A

Page 3: Integrating ECM and Portal Technologies - 2011.09.08

©2009 CIGNEX Technologies, Inc. | Do not distribute without permission

CIGNEX Published Works

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…. to support the community and to perpetuate the adoption of enterprise class Open Source Solutions

Dr. Jonas YuanSenior Technical Analyst

Munwar ShariffCTO

Page 4: Integrating ECM and Portal Technologies - 2011.09.08

©2009 CIGNEX Technologies, Inc. | Do not distribute without permission

Background 11 Years experience in implementing Open Source solutions 450+ employees Offices in the U.S., U.K., Singapore, Malaysia, Thailand and

India Expertise 200+ Solution implementations with extensive experience Platinum Partner of Liferay Global training on Liferay products

Delivery Model Distributed delivery model to provide true cost efficiencies Commercial Open Source with enterprise support & upgrades Agile methodology to realize the benefits faster

CIGNEX Company Overview

Page 5: Integrating ECM and Portal Technologies - 2011.09.08

©2009 CIGNEX Technologies, Inc. | Do not distribute without permission

Our Liferay Practice

• Close working relationship since 2006– Contributed code & training modules– Conduct Liferay trainings worldwide

• Global Platinum Partner– Deployed over 80 enterprise solutions

on Liferay and over 200 portal sites– Over 150 Liferay consultants

• Achievements– Authored 4 Liferay Books– 2010 Liferay Partner of the Year Award

2010 Liferay Partner of the Year

Page 6: Integrating ECM and Portal Technologies - 2011.09.08

©2009 CIGNEX Technologies, Inc. | Do not distribute without permission

Our Alfresco Practice

• Close working relationship since 2005– Conduct Alfresco trainings worldwide– Alfresco Reseller services

• Global Platinum Partner– Deployed over 50 enterprise solutions on

Alfresco– Developed Accelerators

• Migration from Documentum• Contract Lifecycle Mgmt

• Achievements– Alfresco “Recognized Developer”– Authored 3 Alfresco Books– Alfresco Partner of the Year Award, 2010– WCM Implementation of the Year Award,

2007– Best North American Implementation of the

Year Award, 2008

2010 Alfresco APAC Partner of the Year

2010 Alfresco North America Partner of the Year

Page 7: Integrating ECM and Portal Technologies - 2011.09.08

©2009 CIGNEX Technologies, Inc. | Do not distribute without permission

our enterprise toolkit

Popular Open Source Technologies We Use

Page 8: Integrating ECM and Portal Technologies - 2011.09.08

©2009 CIGNEX Technologies, Inc. | Do not distribute without permission

200+ successful implementations

Education

High Tech

Others

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Page 10: Integrating ECM and Portal Technologies - 2011.09.08

©2009 CIGNEX Technologies, Inc. | Do not distribute without permission

What is Alfresco ?

Page 11: Integrating ECM and Portal Technologies - 2011.09.08

©2009 CIGNEX Technologies, Inc. | Do not distribute without permission

Gartner Magic Quadrant

Page 12: Integrating ECM and Portal Technologies - 2011.09.08

©2009 CIGNEX Technologies, Inc. | Do not distribute without permission

ECM at it’s most confusing

Page 13: Integrating ECM and Portal Technologies - 2011.09.08

©2009 CIGNEX Technologies, Inc. | Do not distribute without permission

Key barriers to solving ECM

Page 14: Integrating ECM and Portal Technologies - 2011.09.08

©2009 CIGNEX Technologies, Inc. | Do not distribute without permission

How Alfresco addresses

Page 15: Integrating ECM and Portal Technologies - 2011.09.08

©2009 CIGNEX Technologies, Inc. | Do not distribute without permission

What is Liferay ?

Page 16: Integrating ECM and Portal Technologies - 2011.09.08

©2009 CIGNEX Technologies, Inc. | Do not distribute without permission

What is Liferay ? cont…

Page 17: Integrating ECM and Portal Technologies - 2011.09.08

©2009 CIGNEX Technologies, Inc. | Do not distribute without permission

Why integrate ? Benefits of Alfresco

Page 18: Integrating ECM and Portal Technologies - 2011.09.08

©2009 CIGNEX Technologies, Inc. | Do not distribute without permission

Why integrate ? Benefits of Liferay…

Page 19: Integrating ECM and Portal Technologies - 2011.09.08

©2009 CIGNEX Technologies, Inc. | Do not distribute without permission

Social content management

Page 20: Integrating ECM and Portal Technologies - 2011.09.08

©2009 CIGNEX Technologies, Inc. | Do not distribute without permission

Social content management in action

Page 21: Integrating ECM and Portal Technologies - 2011.09.08

©2009 CIGNEX Technologies, Inc. | Do not distribute without permission

Why integrate ?

Page 22: Integrating ECM and Portal Technologies - 2011.09.08

©2009 CIGNEX Technologies, Inc. | Do not distribute without permission

CMIS and other standards….

Page 23: Integrating ECM and Portal Technologies - 2011.09.08

©2009 CIGNEX Technologies, Inc. | Do not distribute without permission

Other open standards

Page 24: Integrating ECM and Portal Technologies - 2011.09.08

©2009 CIGNEX Technologies, Inc. | Do not distribute without permission

Use Cases -- Intranet

Page 25: Integrating ECM and Portal Technologies - 2011.09.08

©2009 CIGNEX Technologies, Inc. | Do not distribute without permission

Intranet

Page 26: Integrating ECM and Portal Technologies - 2011.09.08

©2009 CIGNEX Technologies, Inc. | Do not distribute without permission

Intranet site…

Page 27: Integrating ECM and Portal Technologies - 2011.09.08

©2009 CIGNEX Technologies, Inc. | Do not distribute without permission

Demo

Page 28: Integrating ECM and Portal Technologies - 2011.09.08

©2009 CIGNEX Technologies, Inc. | Do not distribute without permission

Public website – Sample architecture

Page 29: Integrating ECM and Portal Technologies - 2011.09.08

©2009 CIGNEX Technologies, Inc. | Do not distribute without permission

Other Use Cases

Page 30: Integrating ECM and Portal Technologies - 2011.09.08

©2009 CIGNEX Technologies, Inc. | Do not distribute without permission

Case Studies

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Page 31: Integrating ECM and Portal Technologies - 2011.09.08

©2009 CIGNEX Technologies, Inc. | Do not distribute without permission

Grupo Posadas Overview

#1 Mexican hotel chain with a significant presence across Latin America

• 2010 Revenue - USD 550 Million• Hosted 3 Million guests in Y2010• 11,000+ Staff• 112 hotels and 19,849 rooms across Mexico, Brazil, USA, Argentina, and

Chile 8 Brands

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Page 32: Integrating ECM and Portal Technologies - 2011.09.08

©2009 CIGNEX Technologies, Inc. | Do not distribute without permission

Challenges

Business Challenges• Increased revenue per available room (RevPAR)• Guest-brand emotional connection• Real time implementation of sales & marketing promotions

through distribution channels

Technical Challenges• Workflow functionality to approve and publish content

Content publishing not in the hands of business users• Centralized collaboration architecture across all brands• Flexibility and scalability

Cross-sell/up-sell across all channels• Reducing TCO – License, maintenance, upgrades

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Page 33: Integrating ECM and Portal Technologies - 2011.09.08

©2009 CIGNEX Technologies, Inc. | Do not distribute without permission

Key Drawbacks of Existing System

Poor response time• Page load time greater than 4

seconds

Lack of content publishing workflow and content staging

Content scattered across different file systems

• Local and/or network storage resulting in duplication of content

Lack of Web2.0 features

Lack of free search (similar to Google Search)

Manual image transformation• Functionality not available in

Documentum

Existing System• J2EE based Portal• Documentum ECM• Disparate systems• Lack of centralized database &

collaboration

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Page 34: Integrating ECM and Portal Technologies - 2011.09.08

©2009 CIGNEX Technologies, Inc. | Do not distribute without permission

Business Drivers

Increase RevPAR

Improve Guest ExperienceReduce TCO

• Real-time Promotions across all Distribution Channels

• Improved collaboration across 8 brands

• Content managed by business users

• Reduce costs associated with AMC, Support & enhancements

• Adherence to I18N, HTNG Standards

• Centralized Content Repository• Uniform Application Architecture

• Fast & Integrated web experience across brands

• Enriched property presentation based on interests & history

• Powerful Search functionality• Integration with various shopping

services

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Page 35: Integrating ECM and Portal Technologies - 2011.09.08

©2009 CIGNEX Technologies, Inc. | Do not distribute without permission

Proposed Architecture Solution

Staging Server

Content Repository, Business Rules, Security, Workflow, Transformations, Document Lifecycle, Search, Reports

Alfresco Web Client Application

Web Server

Hard diskOracle 10g

CMSMetadataFoldersRules etc.

MediaXML filesImagesetc.

System & NetworkAdministratorsUsers

Oracle 10g

Run-Time

FSR/Web Application

Alfresco Run-timeInstances

Static Contents

RE

STf

ul W

eb S

ervi

ces

Liferay Portal

Fire

wal

l

Alfresco ECM

Search – Hotel, Destination, Special Offers

ECM Service

IBE Service

Social N/W Client API

Map & Local Attraction

Video

WTHR

Be Dyn

PortalBlogIBE Widget Image

CarouselFB

Twtr

Flickr

Portal/Web Apps

Page Mgmt

Authentication & Authorization Blog

Theme UI

Liferay Framework

Mini Site Management

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Page 36: Integrating ECM and Portal Technologies - 2011.09.08

©2009 CIGNEX Technologies, Inc. | Do not distribute without permission

Solution Highlights

Integrated Content Management Portal• Integrated Portal with Document

Management & Web Content Management

• Facilitates real time sales promotions• Easy integration with 3rd party systems

& applications• Social Media Support

Content Repository, Search & Access• Content as a Service (CaaS) –

accessible anywhere, anytime through single point of access & control

• Flexibility in content editing – offline, online and update

• Common, advanced workflow across all brands

• Support for standard protocols - CIFS, WebDav, FTP and Web Services

Flexible Architecture• Support 750+ concurrent users and

2,000+ users• Advanced access control

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Page 37: Integrating ECM and Portal Technologies - 2011.09.08

©2009 CIGNEX Technologies, Inc. | Do not distribute without permission

Solution Highlights (cont..)

Security• Data encryption, secure

audit trail, compliance reports, etc.

• Secure access to information from legacy systems

Multi-lingual support• Provides support for all

major languages Enabled Spanish,

Portuguese and English

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Page 38: Integrating ECM and Portal Technologies - 2011.09.08

©2009 CIGNEX Technologies, Inc. | Do not distribute without permission

FREE 1-day Assessment Workshop This workshop enables Enterprises to maximize existing IT assets

and build a road map based on proven Open Source technologies that reduce software Total Cost of Ownership (TCO) in excess of 50% and help generate IT budget savings.

The FREE 1-day Assessment Workshop includes:• Situation Analysis• Gap Analysis• CIGNEX Recommendations For additional information visit: www.cignex.com/freeassessment

Free Assessment Offer

Page 39: Integrating ECM and Portal Technologies - 2011.09.08

©2009 CIGNEX Technologies, Inc. | Do not distribute without permission

Making Open Source Work for Enterprises

Open Source reduces Total Cost of Ownership (TCO) of IT solutions in excess of 76% over Proprietary Technologies.

Thank you!Jim Zordani Tel: (714)529-2200 Mobile: (714)287-2410

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