integrated mobile workforce management & user · pdf file2 integrated mobile workforce...

- Copyright Evora IT Solutions | 2015 - 1- Copyright Evora IT Solutions | 2015 -

Integrated Mobile Workforce Management & User ExperienceJune 2015

- Copyright Evora IT Solutions | 2015 - 2

Agenda

1 Evora IT - Overview

2 Integrated Mobile Workforce Management & User Experience


Evora IT Solutions

• Offices in USA, Germany, India

• SAP and Mobile expertise: Mobility & Scheduling (Mobile Workforce Management)

• User experience expertise: SAP Fiori, SAP Screen Personas and Evora platform templates with SAP UI5

• Partnerships with SAP, ClickSoftware and leading System Integrators

• Close personal contact to current SAP leadership team


Evora History

Evora founders met

(Germany/India)

Start of Mobility Team

@ Energy4U

Mobility Team

wins Syclo Partner

of the Year

Evora IT

Solutions

India founded

Mobility team

formally

transitions to

Evora IT

Solutions

Evora IT Solutions is a premier end-to-end provider of scheduling and mobile workforce management solutions

with experience in over ten verticals, including utilities, oil & gas, consumer products, manufacturing, and

pharmaceuticals, combining expertise from multiple scheduling and mobility solutions including ClickSoftware

and SAP.

30+ mobile workforce

and scheduling

experts globally

2002-2008

20092010

20112012

20132014

Evora Solutions

US and Evora

Solutions

Germany

established


• 4 founders started working together at SAP India and SAP Germany in 2003.

• Main focus was providing mobility development (India) & consulting services (Germany) to customer around the globe.

• Utilities was top growth market for SAP and therefore founders spent most of their time implementing meter and grid management solutions

• In 2009 founders team joined ENERGY4U – A leading SAP Utilities partner in the European market.

• Team started mobile practice @ ENERGY4U and signed partner agreement with Syclo

• Team size increased to 15 employees and more than 20 mobile projects got delivered

• In 2011 ENERGY4U was sold to Atos (78.000 employees, merger of Siemens IT & Atos Origin) and founder team decided to leave ENERGY4U as global internal processes limited growth

• Based on the lessons learned founder team started Evora IT in 2011

• Core ENERGY4U mobile team who won Syclo Partner of the Year award in 2012 is now part of Evora IT (10 out of 15 ENERGY4U employees)

• Additional employees joined adding further skills like UX, SAPUI5 and others

Evora History


Portfolio

Mobile SolutionsSchedule &

Dispatch

Mobile Workforce Management Design Services

SAP FioriSAP Screen

PersonasCustom

Applications


Agenda

1 Evora IT - Overview

2 Integrated Mobile Workforce Management & User Experience


Evora IT Accelerators

EvoPlan

EvoMon

EvoGrid

EvoCheck

Various Evora IT components build on top of SAP Work

Manager accelerate the project delivery by using best

practize templates combining the power of technology

with experience of optimized processes

Accelerators


Accelerators on top of SAP Work Manager

EvoPlan

Easily dispatch Orders

Provide your dispatchers a

streamlined workflow to assign work

orders to their technicians

EvoMon

Monitoring and reprocessing tool

Change log

Technicians work not impacted


Accelerators on top of Work Manager - General

• SAP MRS Integration• Demand & Assignment

• Crew Management

• Appointment Booking

• Capacitive Assignment

• Permit Management (SAP WCM)

• SAP PS Integration

• SAP CS Enhancement

• Online Lookups for Master Data

• Assignment of Work to Technician on the Client

• Digital Signature

• PDF Creation on Windows 7 Environment


Customer Reference: Hamburg Port

Company or OrganizationHamburg Port

Headquarters or LocationHamburg, Germany

IndustryInfrastructure

Employees5.200

The company’s top objectives Smart Management of Maintenance Re-Using standard products Fast reaction times Offline capabilities to create notifications onsite

The resolution SAP Work Manager is the SAP Mobile standard prod, which supports multiple platforms Staying close to the standard product Identical app being used for different user groups Enhanced functionality to allow custom data selections EvoMon: Handling of errors during mobile data storage in SAP

The key benefits Mobile solution supporting their mobile workforce in different working areas Reduced maintenance cost because of re-using the identical app in a flexible manner Mobile time capturing GIS Integration


GIS Integration

• Integrated GIS into the SAP Workmanager

• Interaction within map directly possible, e.g. to see more details or other orders

• Options to start new actions(e.g. create a new notification)


Customer Reference: Roche Pharma

Company or OrganizationRoche Pharma

Headquarters or LocationBasel, Switzerland

IndustryPharmacy

Products and ServicesPharmaceutical products

Employees82.000

Revenue or Budget45.5 billion CHF

Web Site www.roche.com

The company’s top objectives Connect the maintenance workforce closely to SAP PM User-Friendlyness Global rollout to 5 different SAP Systems of different regions and plants Based on Best-Practices Simple Management of the workorders in Teams

The resolution SAP Work Manager, which supports multiple platforms Global mobile maintenance process implemented Custom UI designed Usage of Simple Assignment Tool for assigning workorder operations Handling of errors in Error Monitoring Tool directly in SAP

The key benefits Fully Custom-tailered solution fitting 100% their needs Unified overall documentation using e.g. codes and pictures Integrated material management via material reservation & goods issues Electronic access to existing documentation Flexible for different user needs in different regions / plants Easy management of workorders and captured data

100+Solutions is globally rolled out in multiple waves

4monthsImplementation time for the project

5Different SAP Systems as a backend


Usage of tools for improved integration

Planning of operations Monitoring mobile captured Data


From initial workshop to implemented solution

Scoping workshop 1st Mockups

Visual design Implemented solution


Our approach

Initiate

Design

Implement

INITIATEAs a first step, we discuss your business needs and assemble the right project

components accordingly.

DESIGNIt is important for us to understand your business processes and how you want to

improve them with the new solution. Therefore, we collaborate together with your

business and IT experts and your end users in a first workshop.

IMPLEMENTDuring the implementation phase, we work through the deliverables in an iterative

approach and validate interim results together. Furthermore, we ensure a smooth

handover to your IT experts and support you during a safeguarding period.


SAP Fiori

SAP Screen Personas

Custom applications

Design

Services

SAP Fiori Services

Kickstart package (incl. setup + configuration of one application) Optimization package (incl. process review + adaption of existing Fiori

application)

Evora Design Services

SAP Screen Personas

Kickstart package (incl. setup + re-design of one transaction) Optimization package (incl. process review + re-design transactions)

Evora Custom Tailored Solutions

According to your needs, we design and create custom applications based on our project experiences and templates, state of the art technology and standard technology (e.g. SAP UI5)


Leverage the SAP User Experience strategy

SAP User Experience strategy

Evora IT Solutions is the right partner for you to understand and adopt the SAP User Experience

strategy.

We support you in leveraging the existing tools and help you with adapting the strategy to your needs

with dedicated design services for implementation, optimization and custom applications.


Evora Fiori Kickstart Package

OUR PACKAGE OFFERINGEvora IT offers a kickstart for SAP Fiori

including setup of the necessary

components, configuration of one application

as well as demo and introduction of the

project result.

OUR APPROACHWe support your IT team with installation of

SAP Gateway and SAP Fiori, finalize the

basic configuration and setup and configure

one Fiori app. We hand it over to you in an

onsite or remote workshop and discuss the

next steps.

YOUR BENEFITYou are able to use your first Fiori app within

days and use this as a basis to decide how to

proceed with this new user experience.

Please be sure that Evora IT will support you

with tailored services on your journey to a

better user experience.

YOUR CHOICEJust contact us to get more details and

arrange a free of charge discovery call to

discuss possible next steps.


Evora Screen Personas Kickstart Package

OUR PACKAGE OFFERINGEvora IT offers a kickstart for SAP Personas

including setup of the necessary

components, creation of one process as well

as demo and introduction of the project

result.

OUR APPROACHWe support your IT team with installation of

the relevant system infrastructure

components, finalize the basic configuration

and optimize one process with SAP Screen

Personas. We hand it over to you in an onsite

or remote workshop and discuss the next

steps.

YOUR BENEFITYou are able to benefit from the process and

usability improvements of one process within

days and use this as a basis to decide how to

proceed with this new user experience.

Please be sure that Evora IT will support you

with tailored services on your journey to a

better user experience.





Evora Design Workshop

OUR PACKAGE OFFERINGEvora IT offers a design workshop together

with your IT, business and end users based

on the Design Thinking technology. The goal

is to identify the problem scope and get a

design concept, mockup or prototype

afterwards.

OUR APPROACHWe facilitate an onsite workshop with the

relevant stakeholders, especially your end

users. We will guide you through this

workshop to get the necessary information

we need to create a design concept, mockup

or prototype for the solution.

YOUR BENEFITYou are able to use the workshop outcome

for validation with your IT, business,

management and end users. The results can

be re-used in an implementation project

afterwards. Save money by re-thinking your

problem instead of implementing right from

the beginning!





Evora User Experience Evaluation Package

OUR PACKAGE OFFERINGEvora IT helps you to understand the benefits

and challenges of different frontend

technologies based on one of your

processes. This enables you to make a

future-safe decision and re-use the outcome

of this evaluation.

OUR APPROACHAfter deciding on the process we setup and

configure different frontend technologies (e.g.

Dynpro, SAP Fiori, SAP Screen Personas,

SAP UI5, Agentry, …) supporting your

process. In a workshop afterwards we

demonstrate the different solutions and help

you getting to the right decisions and defining

the next steps.

YOUR BENEFITWith that package you see one of your key

processes in different frontend technologies.

You are able to describe the respective

benefits and challenges and have the basis

for a decision on your user experience

roadmap.





How can Evora IT support YOU on your User Experience Roadmap

Contact us to arrange a free discovery call!


CONTACT US

WEB SITEwww.EvoraIT.com

Evora IT Solutions Inc.19 W. 34th Street, Suite 1018 New

York, NY 10001, USA

Contact: Christian Bartels

Phone:

US: +1 585 309 1417

DE: +49 151 55116458

Mail: [email protected]

Evora IT Solutions Pvt. Ltd.“Phoenix Primus”

No. 590, 12th Main, HAL 2nd Stage

Indiranagar, Bangalore – 560038

Karnataka, India

Contact: Karthik Setty

Phone:

IN: +91 98809 80199

DE: +49 151 17126871


Evora IT Solutions GmbHAltrottstraße 31, 69190 Walldorf, Germany

Contact: Gregor Bender

Phone: +49 151 1712 6873


Contact Us

http://www.EvoraIT.com

mailto:[email protected]



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