integrated logistics & supply chain lect2

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    Lecture 2

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    Different types of trade-offs:

    1.Within distribution components

    2.Between distribution components

    3.Between company functions

    4.Between company and external organizations

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    Customer serviceChannels of distribution

    Supply points

    Production locations

    Depot configurationDepot types

    Location and size of depots

    Transport modal choice

    Third party or ownDirect delivery

    Stock levels

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    Vehicle types/sizes/numbers Contract hire

    Primary routes

    Delivery schedules Support facilities

    Design and layout

    Space allocation

    Handling methods Information support systems

    Monitoring procedures/order processing

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    Goods receipt and checkingBulk storage

    Order picking

    Stock replenishment

    Load scheduling

    Stock update

    Vehicle maintenanceVehicle workshop activity.

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    Logistics

    Strategy

    The objectives of logistics strategy are:- Minimize cost- Minimize investment- Maximize customer service

    Levels of logistical planning:- Strategic- Tactical- Operational

    The 4 problem areas of supply chain planning

    - Customer service levels- Facility location- Inventory decisions- Transportation decisions

    When to plan?- No distribution network currently exists.- There has been no re-evaluation in 5 years.- When costs are changing rapidly, especially transport & inventory.- When markets have shifted.- When current distribution economics encourage shifts.- When there has been a major policy shift in logistics such as in price,

    customer service, or investment level.

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    Corporate to Functional

    Strategic Planning

    EconomicRegulatoryTechnologicalCompetitive

    External factorsCorporate

    strategic plan

    Marketing

    Finance

    Manufacturing

    Logistics

    Functional strategic plans

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    Flow of Logistics Planning

    Facility location Operations strategy Inventory management

    Information systems

    Material handling Traffic and transportation Planning and control methods Organization

    Individual Link of

    Logistics SystemBusiness goals and

    strategies

    Customer service

    requirements

    Integrated logistics

    planning

    Design of integrated

    logistics management

    system

    Overall performance

    measures

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    Logistics Objective

    Maximize return on logistics

    assets (ROLA)

    Assets

    CostsRevenueROLA =

    Logisticscontribution

    to sales

    Investment

    in logistics

    assets

    Costs of

    logisticsoperations

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    Decision area Strategic Tactical Operational

    Transportation Mode selection Seasonal equip-ment leasing

    Dispatching

    Inventories Location, Control policies Safety stock levels Order filling

    Order

    processing

    Order entry, transmittal,

    and processing systemdesign

    Processing

    orders, Fillingback orders

    Purchasing Development of supplier-

    buyer relations

    Contracting,

    Forward buying

    Expediting

    Warehousing Handling equipment

    selection, Layout design

    Space utilization Order picking

    and restocking

    Facility

    location

    Number, size, and

    location of warehouses

    Strategic, Tactical, and Operational

    Decision Making

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    Six Concepts for Logistics Strategy

    FormulationTotal cost concept

    Tradeoff conflicting costs at optimum

    Differentiated distribution Not all products should be provided the same level of

    customer service

    Mixed strategy A pure strategy has higher costs than a mixed strategy

    Postponement Delay formati on of the final product as long as possible

    Shipment consolidationSmaller shipment sizes have disproportionately higher

    transportation costs than larger ones

    Product standardizationAvoid product variety since it adds to inventory

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    Cost of

    transportation

    serviceInventory cost

    (includes

    storage and

    intransit

    Total cost

    Rail Truck Air

    Cost,indollars

    Transportation service

    (greater speed and dependability)

    A Cost Conflict in Logistics

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    Choosing the Right Supply Chain

    Strategy

    FunctionalProducts--Predictable

    demand

    InnovativeProducts--

    Unpredictabledemand

    Efficient supplychain

    Staple foodproducts

    Responsivesupply chain

    Electronicequipment

    Low margin

    High margin

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    Classification of Products

    Predictable/Mature Products

    Corn FlakesLawn fertilizerBall point pens

    Light bulbsAuto replacement tiresSome industrial chemicalsTomato soup

    Unpredictable/IntroductoryProducts

    New music recordingsNew computer games

    Fashion clothesArt worksMoviesConsulting servicesNew product offerings ofexisting product lines

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    Efficient

    supply chain

    s Economical production runs

    s Finished goods inventories

    s Economical buy quantities

    s Large shipment sizes

    s Batch order processing

    Responsivesupply chain

    s Excess capacity

    s Quick changeovers

    s

    Short lead timess Flexible processing

    s Premium transportation

    s Single order processing

    Supply-

    to-stock

    Supply-

    to-order

    Choosing the Right Supply Chain Strategy

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    Seven Principles

    of Supply Chain Management

    Segment customers based on service needsListen to signals of market demand and plan

    accordingly

    Develop a supply-chain-wide technologystrategy

    Customize the logistics network

    Differentiate product closer to the customerSource strategicallyAdopt channel-spanning performancemeasures

    Differentiated distribution

    Design to customer needs

    Postponement

    Boundary spanninginfo. systems

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    New

    Product

    Development

    Marketing

    and

    Sales

    Operations Distribution Service

    Finance, Accounting, Information Technology, Human Resources

    Business Strategy

    New Product

    StrategyMarketing

    Strategy Supply Chain Strategy

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    Strategic fit:Consistency between customer

    priorities of competitive strategyand supply chain capabilities

    specified by the supply chain

    strategyCompetitive and supply chain

    strategies have the same goals

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    Facilitiesplaces where inventory is stored,

    assembled, or fabricatedproduction sites and storage sites

    Inventory

    raw materials, WIP, finished goodswithin a supply chain

    inventory policies

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    Transportationmoving inventory from point to point in a supply chain

    combinations of transportation modes and routes

    Informationdata and analysis regarding inventory, transportation,facilities throughout the supply chain

    potentially the biggest driver of supply chain

    performance

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    Efficiency Responsiveness

    Facilities Transportation Inventory Information

    Supply chain structure

    Drivers

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    Strategy

    (Design)

    Planning

    Operation

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    Cycle inventorySafety inventory

    Seasonal inventory

    inventory built up to counter predictable variability in

    demandcost of carrying additional inventory versus cost offlexible production

    Overall trade-off: Responsiveness versus efficiency

    more inventory: greater responsiveness but greater cost

    less inventory: lower cost but lower responsiveness

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    Mode of transportationRoute and network selection

    route: path along which a product is

    shippednetwork: collection of locations and routes

    In-house or outsourceOverall trade-off: Responsiveness versusefficiency

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    Driver Efficiency Responsiveness

    Inventory Cost of holding Availability

    Transportation Consolidation Speed

    Facilities Consolidation /

    Dedicated

    Proximity /

    FlexibilityInformation What information is best suited for

    each objective

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    Distribution: the steps taken to move and

    store a product from the supplier stage to

    the customer stage in a supply chain

    Distribution directly affects cost and thecustomer experience and therefore drives

    profitability

    Choice of distribution network can achievesupply chain objectives from low cost to high

    responsiveness

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    Distribution network performance evaluatedalong two dimensions at the highest level:

    o Customer needs that are met

    o Cost of meeting customer needsDistribution network design options must

    therefore be compared according to their impacton customerservice and the cost to provide this

    level of service

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    Elements of customer service influenced by network structure:Response timeProduct varietyProduct availability

    Customer experienceOrder visibilityReturnability

    Logistics costs affected by network structure:InventoriesTransportationFacilities and handlingInformation

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    Number ofFacilities

    Response Time

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    Local FG

    Mix

    Regional FG

    Local WIP

    Central FG

    Central WIP

    Central Raw Material and Custom production

    Custom production with raw material at suppliers

    Cost

    Response Time HiLow

    Low

    Hi

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    TransportationTransportation

    Total Costs Related to

    Number of Facilities

    TotalC

    osts

    TotalC

    osts

    Number of FacilitiesNumber of Facilities

    InventoryInventory

    FacilitiesFacilities

    Total CostsTotal Costs

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    Manufacturer Storage with Direct Shipping

    Manufacturer Storage with Direct Shipping

    and In-Transit Merge

    Distributor Storage with Carrier DeliveryDistributor Storage with Last Mile Delivery

    Manufacturer or Distributor Storage with ConsumerPickup

    Retail Storage with Consumer Pickup

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    Manufacturer Storage with

    Direct Shipping

    Manufacturer

    Retailer

    Customers

    Product Flow

    Information Flow

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    In-Transit Merge Network

    Factories

    Retailer

    Product Flow

    Information Flow

    In-Transit Merge byCarrier

    Customers

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    Distributor Storage with

    Carrier Delivery

    Factories

    Customers

    Product Flow

    Information Flow

    Warehouse Storage by

    Distributor/Retailer

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    Distributor Storage with

    Last Mile Delivery

    Factories

    Customers

    Product Flow

    Information Flow

    Distributor/Retailer

    Warehouse

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    Manufacturer or Distributor Storage

    with Customer Pickup

    Factories

    Retailer

    Pickup Sites

    P d t Fl

    Cross Dock DC

    Customer Flow

    Customers