insurance community university website review - the five key areas you must review on a client’s...
TRANSCRIPT
![Page 1: Insurance Community University Website Review - The Five Key Areas You Must Review On A Client’s Website Presented By: Marjorie L. Segale, AFIS, CISC,](https://reader035.vdocuments.us/reader035/viewer/2022062720/56649f165503460f94c2cd0b/html5/thumbnails/1.jpg)
Insurance Community University
Website Review - The Five Key Areas You Must Review On A
Client’s Website
Presented By:Marjorie L. Segale, AFIS, CISC, CIC,
CRIS, RPLU, ACSR, CISRDirector of Education
Insurance Community Center
1
![Page 2: Insurance Community University Website Review - The Five Key Areas You Must Review On A Client’s Website Presented By: Marjorie L. Segale, AFIS, CISC,](https://reader035.vdocuments.us/reader035/viewer/2022062720/56649f165503460f94c2cd0b/html5/thumbnails/2.jpg)
Insurance Community University
DisclaimerInsurance forms and endorsements vary based on insurance company;
changes in edition dates; regulations; court decisions; and state jurisdiction. This instructional materials provided by Insight is intended as a general guideline and any interpretations provided by Insight do not modify or revise insurance policy language. The authors of these
materials, Insight Insurance Consultants is a division of Insight Consulting and Management Inc. In providing these materials, Insight assumes neither liability nor responsibility to any person or business
with respect to any loss that is alleged to be caused directly or indirectly as a result of the instructional materials provided. Copyright
2010 - 2011All Rights Reserved
Laurie: 714.803.5830 [email protected] Marjorie: 714.206.9583 [email protected]
www.theinsurancecommunity.com
2
![Page 3: Insurance Community University Website Review - The Five Key Areas You Must Review On A Client’s Website Presented By: Marjorie L. Segale, AFIS, CISC,](https://reader035.vdocuments.us/reader035/viewer/2022062720/56649f165503460f94c2cd0b/html5/thumbnails/3.jpg)
Insurance Community University
What This Class Will Cover
1. Web site used for promotion only or includes sales on-line
2. Company profile – background information3. Products and services, locations and
territories4. Employees: permanent and temporary
locations, out of state, out of country5. Dependency on other websites – frames and
links
3
![Page 4: Insurance Community University Website Review - The Five Key Areas You Must Review On A Client’s Website Presented By: Marjorie L. Segale, AFIS, CISC,](https://reader035.vdocuments.us/reader035/viewer/2022062720/56649f165503460f94c2cd0b/html5/thumbnails/4.jpg)
Insurance Community University
4
First – Some Background Information
![Page 5: Insurance Community University Website Review - The Five Key Areas You Must Review On A Client’s Website Presented By: Marjorie L. Segale, AFIS, CISC,](https://reader035.vdocuments.us/reader035/viewer/2022062720/56649f165503460f94c2cd0b/html5/thumbnails/5.jpg)
Insurance Community University
The Evolution of E-Business
5
![Page 6: Insurance Community University Website Review - The Five Key Areas You Must Review On A Client’s Website Presented By: Marjorie L. Segale, AFIS, CISC,](https://reader035.vdocuments.us/reader035/viewer/2022062720/56649f165503460f94c2cd0b/html5/thumbnails/6.jpg)
Insurance Community University
E-Business
• “E-Business” covers any form of business, or administrative transaction, or information exchange, between a company and the outside world, that is executed using any information and communication technology
6
![Page 7: Insurance Community University Website Review - The Five Key Areas You Must Review On A Client’s Website Presented By: Marjorie L. Segale, AFIS, CISC,](https://reader035.vdocuments.us/reader035/viewer/2022062720/56649f165503460f94c2cd0b/html5/thumbnails/7.jpg)
Insurance Community University
Types of E-Business
7
![Page 8: Insurance Community University Website Review - The Five Key Areas You Must Review On A Client’s Website Presented By: Marjorie L. Segale, AFIS, CISC,](https://reader035.vdocuments.us/reader035/viewer/2022062720/56649f165503460f94c2cd0b/html5/thumbnails/8.jpg)
Insurance Community University
Types of E-Business
8
![Page 9: Insurance Community University Website Review - The Five Key Areas You Must Review On A Client’s Website Presented By: Marjorie L. Segale, AFIS, CISC,](https://reader035.vdocuments.us/reader035/viewer/2022062720/56649f165503460f94c2cd0b/html5/thumbnails/9.jpg)
Insurance Community University
9
Website Definitions
![Page 10: Insurance Community University Website Review - The Five Key Areas You Must Review On A Client’s Website Presented By: Marjorie L. Segale, AFIS, CISC,](https://reader035.vdocuments.us/reader035/viewer/2022062720/56649f165503460f94c2cd0b/html5/thumbnails/10.jpg)
Insurance Community University
Definitions
10
![Page 11: Insurance Community University Website Review - The Five Key Areas You Must Review On A Client’s Website Presented By: Marjorie L. Segale, AFIS, CISC,](https://reader035.vdocuments.us/reader035/viewer/2022062720/56649f165503460f94c2cd0b/html5/thumbnails/11.jpg)
Insurance Community University
Definitions
11
![Page 12: Insurance Community University Website Review - The Five Key Areas You Must Review On A Client’s Website Presented By: Marjorie L. Segale, AFIS, CISC,](https://reader035.vdocuments.us/reader035/viewer/2022062720/56649f165503460f94c2cd0b/html5/thumbnails/12.jpg)
Insurance Community University
E-Business Risk
• Global risk and suits increasing• Customers need proper protection– First party losses• Theft / destruction of data
– Third party losses• Defense costs• Financial loss• Regulatory fines and penalties• Customer credit monitoring services
12
![Page 13: Insurance Community University Website Review - The Five Key Areas You Must Review On A Client’s Website Presented By: Marjorie L. Segale, AFIS, CISC,](https://reader035.vdocuments.us/reader035/viewer/2022062720/56649f165503460f94c2cd0b/html5/thumbnails/13.jpg)
Insurance Community University
E-Business Risk
• Many federal and state statutes and defining regulations have been issued over the last 15 years– Court interpretations of compliance
continue unabated
• Insureds selling products or services over the internet must comply with international regulations
13
![Page 14: Insurance Community University Website Review - The Five Key Areas You Must Review On A Client’s Website Presented By: Marjorie L. Segale, AFIS, CISC,](https://reader035.vdocuments.us/reader035/viewer/2022062720/56649f165503460f94c2cd0b/html5/thumbnails/14.jpg)
Insurance Community University
Website Review
Identification of Risk
14
![Page 15: Insurance Community University Website Review - The Five Key Areas You Must Review On A Client’s Website Presented By: Marjorie L. Segale, AFIS, CISC,](https://reader035.vdocuments.us/reader035/viewer/2022062720/56649f165503460f94c2cd0b/html5/thumbnails/15.jpg)
Insurance Community University
Discover Your Client
• Search insured’s address– This is helpful to identify related
businesses, customers, clients, contracts
• Search for key personnel– Identify involvement in other companies– This is helpful for cross-selling if any of the
insured’s executives or board members are involved in other companies.
15
![Page 16: Insurance Community University Website Review - The Five Key Areas You Must Review On A Client’s Website Presented By: Marjorie L. Segale, AFIS, CISC,](https://reader035.vdocuments.us/reader035/viewer/2022062720/56649f165503460f94c2cd0b/html5/thumbnails/16.jpg)
Insurance Community University
Discover Your Client
• Look at their website to identify exposures
• Advertising only– Insured’s operations only– Others • Banners• Links• Frames
![Page 17: Insurance Community University Website Review - The Five Key Areas You Must Review On A Client’s Website Presented By: Marjorie L. Segale, AFIS, CISC,](https://reader035.vdocuments.us/reader035/viewer/2022062720/56649f165503460f94c2cd0b/html5/thumbnails/17.jpg)
Insurance Community University
Discover Your Client
• Products or services sold– Limited sales territory by state, country, zip code– Unlimited territory
• Foreign risk
• Warranties or representations• Bulletin board / chat room / blog– Privacy, libel, slander
• Encryption use• Privacy statement
![Page 18: Insurance Community University Website Review - The Five Key Areas You Must Review On A Client’s Website Presented By: Marjorie L. Segale, AFIS, CISC,](https://reader035.vdocuments.us/reader035/viewer/2022062720/56649f165503460f94c2cd0b/html5/thumbnails/18.jpg)
Insurance Community University
Discover Your Client
• Description of operations, products, services
• Contact page– Cross reference to locations
• About us– Use this as the narrative for account
submission to underwriter
• In the News– Review for company announcements
![Page 19: Insurance Community University Website Review - The Five Key Areas You Must Review On A Client’s Website Presented By: Marjorie L. Segale, AFIS, CISC,](https://reader035.vdocuments.us/reader035/viewer/2022062720/56649f165503460f94c2cd0b/html5/thumbnails/19.jpg)
Insurance Community University
Sample Websites
www.thehagermangroup.comwww.masilva.com
www.maryspizzashack.com
19
![Page 20: Insurance Community University Website Review - The Five Key Areas You Must Review On A Client’s Website Presented By: Marjorie L. Segale, AFIS, CISC,](https://reader035.vdocuments.us/reader035/viewer/2022062720/56649f165503460f94c2cd0b/html5/thumbnails/20.jpg)
Insurance Community University
Identify Risk and Provide Proper Solutions
“Normal Insurance”Cyber Coverage
20
![Page 21: Insurance Community University Website Review - The Five Key Areas You Must Review On A Client’s Website Presented By: Marjorie L. Segale, AFIS, CISC,](https://reader035.vdocuments.us/reader035/viewer/2022062720/56649f165503460f94c2cd0b/html5/thumbnails/21.jpg)
Insurance Community University
21
Property, Business Income, Crime
![Page 22: Insurance Community University Website Review - The Five Key Areas You Must Review On A Client’s Website Presented By: Marjorie L. Segale, AFIS, CISC,](https://reader035.vdocuments.us/reader035/viewer/2022062720/56649f165503460f94c2cd0b/html5/thumbnails/22.jpg)
Insurance Community University
Property Policies
• Require damage to tangible property• Data is NOT tangible• No trigger for direct loss or resultant BI /
EE for damage to data• Perils are inadequate– Virus– Programming errors– Unauthorized use / repudiation of access
22
![Page 23: Insurance Community University Website Review - The Five Key Areas You Must Review On A Client’s Website Presented By: Marjorie L. Segale, AFIS, CISC,](https://reader035.vdocuments.us/reader035/viewer/2022062720/56649f165503460f94c2cd0b/html5/thumbnails/23.jpg)
Insurance Community University
Business Income / Extra Expense
23
![Page 24: Insurance Community University Website Review - The Five Key Areas You Must Review On A Client’s Website Presented By: Marjorie L. Segale, AFIS, CISC,](https://reader035.vdocuments.us/reader035/viewer/2022062720/56649f165503460f94c2cd0b/html5/thumbnails/24.jpg)
Insurance Community University
Crime
24
![Page 25: Insurance Community University Website Review - The Five Key Areas You Must Review On A Client’s Website Presented By: Marjorie L. Segale, AFIS, CISC,](https://reader035.vdocuments.us/reader035/viewer/2022062720/56649f165503460f94c2cd0b/html5/thumbnails/25.jpg)
Insurance Community University
Crime Policies
• Require damage to tangible property• Data is NOT tangible• No coverage for resultant BI / EE• Coverage is first party – not third party• Perils are inadequate– Virus– Programming errors– Unauthorized use / repudiation of access
25
![Page 26: Insurance Community University Website Review - The Five Key Areas You Must Review On A Client’s Website Presented By: Marjorie L. Segale, AFIS, CISC,](https://reader035.vdocuments.us/reader035/viewer/2022062720/56649f165503460f94c2cd0b/html5/thumbnails/26.jpg)
Insurance Community University
CGL Policies
• Federal regulations fines and penalties– Not covered
• Invasion of privacy, defamation, libel– Covered but territory is limited
• Breach of security or unintentional release of confidential information– Not covered
26
![Page 27: Insurance Community University Website Review - The Five Key Areas You Must Review On A Client’s Website Presented By: Marjorie L. Segale, AFIS, CISC,](https://reader035.vdocuments.us/reader035/viewer/2022062720/56649f165503460f94c2cd0b/html5/thumbnails/27.jpg)
Insurance Community University
CGL Coverage Territory• E-Commerce – Allows coverage for worldwide offenses• “Suit” must be brought within U.S.A., its
territories and possessions or Canada
– “Personal and advertising injury” offenses that take place through the Internet or similar electronic means of communication
![Page 28: Insurance Community University Website Review - The Five Key Areas You Must Review On A Client’s Website Presented By: Marjorie L. Segale, AFIS, CISC,](https://reader035.vdocuments.us/reader035/viewer/2022062720/56649f165503460f94c2cd0b/html5/thumbnails/28.jpg)
Insurance Community University
CGL Policies
• Advertising injury– ONLY copyright and trade dress covered– Must arise out of advertisement of
insured’s business (not others)– Trade mark, service mark, patent NOT
covered
28
![Page 29: Insurance Community University Website Review - The Five Key Areas You Must Review On A Client’s Website Presented By: Marjorie L. Segale, AFIS, CISC,](https://reader035.vdocuments.us/reader035/viewer/2022062720/56649f165503460f94c2cd0b/html5/thumbnails/29.jpg)
Insurance Community University
Intellectual Property Exposures and Advertising
Trademarks / Service MarksTrade DressCopyright
Patent
29
![Page 30: Insurance Community University Website Review - The Five Key Areas You Must Review On A Client’s Website Presented By: Marjorie L. Segale, AFIS, CISC,](https://reader035.vdocuments.us/reader035/viewer/2022062720/56649f165503460f94c2cd0b/html5/thumbnails/30.jpg)
Insurance Community University
Trademarks / Service Marks
• Brand names – can be registered through USPTO– www.uspto.gov
30
![Page 31: Insurance Community University Website Review - The Five Key Areas You Must Review On A Client’s Website Presented By: Marjorie L. Segale, AFIS, CISC,](https://reader035.vdocuments.us/reader035/viewer/2022062720/56649f165503460f94c2cd0b/html5/thumbnails/31.jpg)
Insurance Community University
Other Types Of Marks
31
![Page 32: Insurance Community University Website Review - The Five Key Areas You Must Review On A Client’s Website Presented By: Marjorie L. Segale, AFIS, CISC,](https://reader035.vdocuments.us/reader035/viewer/2022062720/56649f165503460f94c2cd0b/html5/thumbnails/32.jpg)
Insurance Community University
Trade Dress
32
![Page 33: Insurance Community University Website Review - The Five Key Areas You Must Review On A Client’s Website Presented By: Marjorie L. Segale, AFIS, CISC,](https://reader035.vdocuments.us/reader035/viewer/2022062720/56649f165503460f94c2cd0b/html5/thumbnails/33.jpg)
Insurance Community University
Copyright
33
![Page 34: Insurance Community University Website Review - The Five Key Areas You Must Review On A Client’s Website Presented By: Marjorie L. Segale, AFIS, CISC,](https://reader035.vdocuments.us/reader035/viewer/2022062720/56649f165503460f94c2cd0b/html5/thumbnails/34.jpg)
Insurance Community University
Patents
34
![Page 35: Insurance Community University Website Review - The Five Key Areas You Must Review On A Client’s Website Presented By: Marjorie L. Segale, AFIS, CISC,](https://reader035.vdocuments.us/reader035/viewer/2022062720/56649f165503460f94c2cd0b/html5/thumbnails/35.jpg)
Insurance Community University
Types of Patents
35
![Page 36: Insurance Community University Website Review - The Five Key Areas You Must Review On A Client’s Website Presented By: Marjorie L. Segale, AFIS, CISC,](https://reader035.vdocuments.us/reader035/viewer/2022062720/56649f165503460f94c2cd0b/html5/thumbnails/36.jpg)
Insurance Community University
Types of Patents
36
![Page 37: Insurance Community University Website Review - The Five Key Areas You Must Review On A Client’s Website Presented By: Marjorie L. Segale, AFIS, CISC,](https://reader035.vdocuments.us/reader035/viewer/2022062720/56649f165503460f94c2cd0b/html5/thumbnails/37.jpg)
Insurance Community University
International Exposure
37
![Page 38: Insurance Community University Website Review - The Five Key Areas You Must Review On A Client’s Website Presented By: Marjorie L. Segale, AFIS, CISC,](https://reader035.vdocuments.us/reader035/viewer/2022062720/56649f165503460f94c2cd0b/html5/thumbnails/38.jpg)
Insurance Community University
Internet IP Issues
38
![Page 39: Insurance Community University Website Review - The Five Key Areas You Must Review On A Client’s Website Presented By: Marjorie L. Segale, AFIS, CISC,](https://reader035.vdocuments.us/reader035/viewer/2022062720/56649f165503460f94c2cd0b/html5/thumbnails/39.jpg)
Insurance Community University
Internet IP Issues
39
![Page 40: Insurance Community University Website Review - The Five Key Areas You Must Review On A Client’s Website Presented By: Marjorie L. Segale, AFIS, CISC,](https://reader035.vdocuments.us/reader035/viewer/2022062720/56649f165503460f94c2cd0b/html5/thumbnails/40.jpg)
Insurance Community University
Internet IP Issues
40
![Page 41: Insurance Community University Website Review - The Five Key Areas You Must Review On A Client’s Website Presented By: Marjorie L. Segale, AFIS, CISC,](https://reader035.vdocuments.us/reader035/viewer/2022062720/56649f165503460f94c2cd0b/html5/thumbnails/41.jpg)
Insurance Community University
Advertising Exposures
• The insured’s business• Linking / framing to other businesses• Advertising for others– Non-revenue– Revenue
41
![Page 42: Insurance Community University Website Review - The Five Key Areas You Must Review On A Client’s Website Presented By: Marjorie L. Segale, AFIS, CISC,](https://reader035.vdocuments.us/reader035/viewer/2022062720/56649f165503460f94c2cd0b/html5/thumbnails/42.jpg)
Insurance Community University
Advertising Exposures
• Third party suits– Advertising own business– Linking, framing, advertising another
business
42
![Page 43: Insurance Community University Website Review - The Five Key Areas You Must Review On A Client’s Website Presented By: Marjorie L. Segale, AFIS, CISC,](https://reader035.vdocuments.us/reader035/viewer/2022062720/56649f165503460f94c2cd0b/html5/thumbnails/43.jpg)
Insurance Community University
Meta Tags
43
![Page 44: Insurance Community University Website Review - The Five Key Areas You Must Review On A Client’s Website Presented By: Marjorie L. Segale, AFIS, CISC,](https://reader035.vdocuments.us/reader035/viewer/2022062720/56649f165503460f94c2cd0b/html5/thumbnails/44.jpg)
Insurance Community University
Meta Tags Exposure
44
![Page 45: Insurance Community University Website Review - The Five Key Areas You Must Review On A Client’s Website Presented By: Marjorie L. Segale, AFIS, CISC,](https://reader035.vdocuments.us/reader035/viewer/2022062720/56649f165503460f94c2cd0b/html5/thumbnails/45.jpg)
Insurance Community University
Privacy of Data
45
![Page 46: Insurance Community University Website Review - The Five Key Areas You Must Review On A Client’s Website Presented By: Marjorie L. Segale, AFIS, CISC,](https://reader035.vdocuments.us/reader035/viewer/2022062720/56649f165503460f94c2cd0b/html5/thumbnails/46.jpg)
Insurance Community University
Privacy of Data
46
![Page 47: Insurance Community University Website Review - The Five Key Areas You Must Review On A Client’s Website Presented By: Marjorie L. Segale, AFIS, CISC,](https://reader035.vdocuments.us/reader035/viewer/2022062720/56649f165503460f94c2cd0b/html5/thumbnails/47.jpg)
Insurance Community University
47
Coverage Solutions
![Page 48: Insurance Community University Website Review - The Five Key Areas You Must Review On A Client’s Website Presented By: Marjorie L. Segale, AFIS, CISC,](https://reader035.vdocuments.us/reader035/viewer/2022062720/56649f165503460f94c2cd0b/html5/thumbnails/48.jpg)
Insurance Community University
Property Solutions
• EDP– Include direct loss, BI and EE– Check for virus coverage
• Cyber specialty forms– Direct AND indirect loss coverage• Destruction of data• Virus extraction• Denial of Services• Coverage for terrorism
48
![Page 49: Insurance Community University Website Review - The Five Key Areas You Must Review On A Client’s Website Presented By: Marjorie L. Segale, AFIS, CISC,](https://reader035.vdocuments.us/reader035/viewer/2022062720/56649f165503460f94c2cd0b/html5/thumbnails/49.jpg)
Insurance Community University
Business Income Solutions
• Cyber Property loss of business income and Extra Expense– Illegitimate use– Denial of service – server overload– Virus– Standard Causes of Loss• On-site• Dependency
![Page 50: Insurance Community University Website Review - The Five Key Areas You Must Review On A Client’s Website Presented By: Marjorie L. Segale, AFIS, CISC,](https://reader035.vdocuments.us/reader035/viewer/2022062720/56649f165503460f94c2cd0b/html5/thumbnails/50.jpg)
Insurance Community University
Business Income Solutions
• Contingent Business Interruption– A contingent business interruption loss
results from the failure of suppliers' or customers' systems (rather than the insured's systems)
50
![Page 51: Insurance Community University Website Review - The Five Key Areas You Must Review On A Client’s Website Presented By: Marjorie L. Segale, AFIS, CISC,](https://reader035.vdocuments.us/reader035/viewer/2022062720/56649f165503460f94c2cd0b/html5/thumbnails/51.jpg)
Insurance Community University
Crime Solutions
• Specialty coverage under Cyber-forms– Typically includes unauthorized access,
alteration, copying, and unauthorized use of data
– Loss of trade secrets
• Computer Fraud coverage (standard coverage form)
• Website Extortion (standard coverage form)
51
![Page 52: Insurance Community University Website Review - The Five Key Areas You Must Review On A Client’s Website Presented By: Marjorie L. Segale, AFIS, CISC,](https://reader035.vdocuments.us/reader035/viewer/2022062720/56649f165503460f94c2cd0b/html5/thumbnails/52.jpg)
Insurance Community University
Liability Solutions
• Cyberliability coverage– Intended to “fill in” for coverage gaps in
standard liability forms– Check defined perils– Every policy is different• Majority of policies do NOT include coverage
for patent suits– Intellectual Property coverage – separate policy
52
![Page 53: Insurance Community University Website Review - The Five Key Areas You Must Review On A Client’s Website Presented By: Marjorie L. Segale, AFIS, CISC,](https://reader035.vdocuments.us/reader035/viewer/2022062720/56649f165503460f94c2cd0b/html5/thumbnails/53.jpg)
Insurance Community University
Liability Solutions
– Infringement of copyright, trademark, service mark, trade dress
– Invasion of privacy– Loss of trade secrets– Damage to third party’s system or data• Transmittal of malicious code
53
![Page 54: Insurance Community University Website Review - The Five Key Areas You Must Review On A Client’s Website Presented By: Marjorie L. Segale, AFIS, CISC,](https://reader035.vdocuments.us/reader035/viewer/2022062720/56649f165503460f94c2cd0b/html5/thumbnails/54.jpg)
Insurance Community University
E-Business Client Review
• Does the website provide– Advertising only – Products / services purchase online
• Do you have a company blog?• What is your privacy policy?
54
![Page 55: Insurance Community University Website Review - The Five Key Areas You Must Review On A Client’s Website Presented By: Marjorie L. Segale, AFIS, CISC,](https://reader035.vdocuments.us/reader035/viewer/2022062720/56649f165503460f94c2cd0b/html5/thumbnails/55.jpg)
Insurance Community University
E-Business Client Review
• Do you maintain important or confidential information (employees, customers) electronically?
• What would happen if your system was hit with a virus?
• Do you know the financial cost of replacing that data?
• Do you use a computer network to operate your company?
55
![Page 56: Insurance Community University Website Review - The Five Key Areas You Must Review On A Client’s Website Presented By: Marjorie L. Segale, AFIS, CISC,](https://reader035.vdocuments.us/reader035/viewer/2022062720/56649f165503460f94c2cd0b/html5/thumbnails/56.jpg)
Insurance Community University
E-Business Client Review
• Do you communicate via the internet with your clients? – What would the cost be if an employee
transmitted a computer virus to your customers?
• Are you vulnerable to a cyber extortion threat?
56
![Page 57: Insurance Community University Website Review - The Five Key Areas You Must Review On A Client’s Website Presented By: Marjorie L. Segale, AFIS, CISC,](https://reader035.vdocuments.us/reader035/viewer/2022062720/56649f165503460f94c2cd0b/html5/thumbnails/57.jpg)
Insurance Community University
E-Business Client Review
• Do you use copyrighted material belonging to others in your advertising, on your web site?
• Does your web site link to other web sites?
• Do you use laptops/PDA’s in your business? – Is there personal information stored on
those laptops/PDA’s
57
![Page 58: Insurance Community University Website Review - The Five Key Areas You Must Review On A Client’s Website Presented By: Marjorie L. Segale, AFIS, CISC,](https://reader035.vdocuments.us/reader035/viewer/2022062720/56649f165503460f94c2cd0b/html5/thumbnails/58.jpg)
Insurance Community University
Submission Information
• Determine client’s risk category– Web presence only– E-business– Technology
• Obtain application and provide to insured to complete– Warranty– Representation
• Other information for submission– Security questionnaire
![Page 59: Insurance Community University Website Review - The Five Key Areas You Must Review On A Client’s Website Presented By: Marjorie L. Segale, AFIS, CISC,](https://reader035.vdocuments.us/reader035/viewer/2022062720/56649f165503460f94c2cd0b/html5/thumbnails/59.jpg)
Insurance Community University
Some Insurance Markets
• Hiscox• Chartis• ACE• CNA• Chubb• The Hartford• Travelers• Media Professionals
59
![Page 60: Insurance Community University Website Review - The Five Key Areas You Must Review On A Client’s Website Presented By: Marjorie L. Segale, AFIS, CISC,](https://reader035.vdocuments.us/reader035/viewer/2022062720/56649f165503460f94c2cd0b/html5/thumbnails/60.jpg)
Insurance Community University
Summary
• Do a website review because you :– Can find out additional information about
your client– Have an opportunity to discuss additional
risk and sell additional coverages– Can possibly forestall a negative view of the
account from the underwriter
![Page 61: Insurance Community University Website Review - The Five Key Areas You Must Review On A Client’s Website Presented By: Marjorie L. Segale, AFIS, CISC,](https://reader035.vdocuments.us/reader035/viewer/2022062720/56649f165503460f94c2cd0b/html5/thumbnails/61.jpg)
Insurance Community University
Summary
• Check your insurance markets FIRST– Understand what is available
• Identify insured’s specific risks– Match with best available coverage form
• Present and explain– If rejected – obtain signature from your
customer
61