instructor competencies and ind - calpro

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Instructor Competencies and Performance Indicators for the Improvement of Adult Education Programs A Publication of Building Professional Development Partnerships for Adult Educators Project PRO-NET February 1999 Reneϑ Sherman John Tibbetts Darren Woodruff Danielle Weidler Pelavin Research Institute Sponsored by: U.S. Department of Education Division of Adult Education and Literacy Ronald Pugsley, Division Director Jim Parker, Project Officer

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Page 1: Instructor competencies and ind - CALPRO

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A Publication of

Building Professional Development Partnerships for Adult Educators Project

PRO-NET

February 1999

Reneϑ Sherman John Tibbetts

Darren Woodruff Danielle Weidler

Pelavin Research Institute

Sponsored by:

U.S. Department of Education Division of Adult Education and Literacy

Ronald Pugsley, Division Director Jim Parker, Project Officer

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Introduction

In the field of adult education, the increasing emphasis on demonstrating learner outcomes

has renewed interest in the quality of instruction provided. While there is limited research showing

direct correlations between specific instructional procedures and adult learning, there are a number of

instructional practices and instructor competencies recognized as broadly effective by practitioners,

administrators, and learners (Galbraith & Gilley, 1986; U.S. Department of Labor, 1991; U.S.

Department of Education, 1992). These competencies can be replicated in a variety of programs and

learning environments.

Building Professional Development Partnerships in Adult Education (PRO-NET), a project

funded by the United States Department of Education, Division of Adult Education and Literacy, has

engaged in a multi-year process to develop instructor competencies and performance indicators for

adult education programs. This document provides instructors, administrators, and professional

development coordinators with a practical set of competencies and performance indicators that can

be utilized for improving the quality and effectiveness of adult education programs.

Instructor competencies and performance indicators may be used by various stakeholders

within the adult education community at the state, local and instructor levels to enhance instructor

performance and improve the quality of adult education programs. The specific uses are discussed

later in this document. To maximize program success in meeting these competencies, ongoing

administrative support and assistance are critical. In addition, local coordination of program

improvement with state level efforts (e.g., the development of standards) and collaboration with other

community agencies (e.g., accessing resources) will enhance the program’s ability to meet the

competencies.

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WHY ARE INSTRUCTOR COMPETENCIES IMPORTANT?

The competencies are a means for stimulating ongoing dialogue and collaboration between

program administrators and instructional staff around the interrelated goals of effective classroom

practices, professional development and positive learner outcomes. Several states have worked in

recent years to establish criteria for adult instruction and have produced their own guidelines. The

state of Minnesota, for example, published Teaching Principles and Competencies for the Minnesota

Adult Educator, which outlines performance expectations for adult education instructors. Kentucky

has developed a Competency Profile of an Adult Basic Skills Instructor, which lists over 60 tasks that

teachers should perform in areas related to instruction, counseling, and administration. Texas

developed the Adult Education Instructor, which focuses on improving curriculum and instruction.

In addition, California has disseminated several documents addressing instructor competencies,

including the ESL Handbook for Adult Education Instructors, Model Standards for Adult Basic

Education, and the Adult Education Programs of Excellence. Pennsylvania’s ABLE Practitioners of

Excellence project also developed a set of indicators for instructor excellence. Adult education,

however, has lacked a national standard for clearly stated and commonly accepted competencies that

an “effective” practitioner should possess. This is beginning to change, with a push at the national

level for effective program improvement models. The purpose of the PRO-NET effort is to build on

the progress initiated at the state level and to develop a set of competencies and performance

indicators that can be used by programs across the country.

Related to this goal is the 1998 Workforce Investment Act (WIA). Title II, the Adult

Education and Family Literacy Act, authorizes the “establishment or operation of professional

development programs to improve the quality of instruction.” Receipt of federal funding is tied into

the development and implementation of a five-year plan for improving instructional and professional

development outcomes. Programs for adults are now required to develop a strategic plan for

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increasing their effectiveness. The competencies provided here can be utilized as a guideline for

developing a strategic plan for professional development and for meeting the goals of the Adult

Education and Family Literacy Act.

HOW WERE THE COMPETENCIES DEVELOPED?

The competencies were developed through a field-based process utilizing the input and

support of over 300 adult education instructors and program administrators from across the country.

In addition, a literature review of instructional practices was undertaken, and the competencies were

developed and refined over several stages with the help of the PRO-NET Study Team and Working

Group. Performance indicators also were developed through a multi-stage process with adult

educators in Washington, DC, and through focus groups held across the country with adult learners,

administrators, and instructors. Performance indicators, in the context of the competencies, are

defined as instructor skills, behaviors, or practices that demonstrate the existence of the competency.

Input from the field was gathered to insure that multiple perspectives were represented on

competencies and indicators were developed.

In addition to the competencies and performance indicators, examples of competency

“evidence” were also developed that are illustrative of each of the performance indicators. Adult

educators reviewed each example to verify that it was a realistic application of the performance

indicator. The purpose of this evidence (provided in Appendix A) is to give instructors and program

administrators a concrete example of how the performance indicators might be demonstrated within

the learning environment. Each program, however, will have to develop its own examples of

competency evidence that are most relevant to their specific needs and objectives.

The framework for developing the competencies is based on three constructs. From the

research literature in adult learning, it is assumed that adults learn best when:

• They feel comfortable with the learning environment and attempt tasks that allow them to succeed within the contexts of their limited time and demanding lives;

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• They provide input into the planning of their own learning goals and process;

• They have opportunities to engage in social learning, i.e., they learn from peers as well as from the instructor;

• They have a variety of options appropriate to their learning styles (including sensory modalities, ways of thinking, and both individual and group learning) and have opportunities to analyze and expand their modes of learning;

• They are able to associate new learning with previous experiences and to use those experiences while learning; and

• They have the opportunity to apply theory/information to practical situations in their own lives.

The competencies, in accordance with these assumptions, are designed to strengthen the

ability of instructors to provide environments conducive to learning and to enhance student

outcomes.

Second, the competencies reflect the Secretary’s Commission on Achieving Necessary Skills

(SCANS) research on what defines effective job performance today. Many of the SCANS

competencies are integrated into the instructor competencies and indicators. For example, emphasis

is placed on interpersonal skills in a variety of contexts and situations including working with

supervisors, peers, and learners. Similarly, the ability to acquire and use information is evident in a

number of competencies. Working with technology, planning and allocating resources, and

understanding how systems operate are additional threads running throughout the competencies.

Third, the competencies reflect the work of the National Institute for Literacy Project,

Equipped For the Future (EFF). Instructors, to effectively meet the needs of adult learners, must

understand the demands of adults as workers, family members, citizens and community members and

structure learning activities that reflect these roles.

HOW ARE THE COMPETENCIES ORGANIZED?

The competencies presented here encompass several broad themes related to effective adult

instruction. The specific skills that instructors can develop within these themes promote quality

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instruction across a variety of missions, program goals, and instructional content. The three themes

are:

• Keeping current in content area and in instructional strategies. Instructors need to engage in a variety of ongoing professional development activities to keep abreast of new developments in curriculum content and related areas as well as instructional approaches.

• Communicating and collaborating with colleagues and learners to facilitate learning. The educational process involves a range of collaborative activities both within the organization and the community. Instructors require a variety of communication methods as they collaborate with diverse audiences and develop skills in problem solving, negotiation, and decision making.

• Working positively and nonjudgmentally with diverse populations. Instructors must be persistent in incorporating instructional materials and strategies that are inclusive and free of bias.

These themes are broad enough to be put into practice in a variety of contexts. Each

competency has a set of performance indicators and evidence examples that demonstrate the specific

competency put into practice. Instructors and supervisors also have an opportunity to work

collegially to develop program specific examples of how each competency could be put into practice.

The competencies are organized into six categories.

• Maintains Knowledge and Pursues Professional Development. Instructors are the primary facilitators of student learning and must have the requisite skills and content knowledge to guide the instructional process. The competencies emphasize construction of a knowledge base regarding adult learning, including such areas as learner motivation, cognition, and socio-cultural context as well as developing and maintaining appropriate knowledge of content matter and instruction. The competencies focus on the acquisition of knowledge through a variety of professional development activities (e.g., coursework, workshops, practitioner research, and journal reading), both individually and in collaboration with colleagues.

• Organizes and Delivers Instruction. Organizing and delivering instruction is at the heart of the learning process. Competencies for this area include the development of instructional plans, sequence and pacing of classroom activities, and linking instruction to learner needs and abilities. The competencies specified here encompass the delivery of a well-paced, appropriately planned lesson that also provides sufficient time for achieving learning objectives. Instructors should be able to demonstrate their knowledge of adult learning theory, learner cultures, and interpersonal dynamics by creating an environment conducive to learning.

• Manages Instructional Resources. Providing quality instruction requires an emphasis on managing instructional and planning time as well as learner time-on-task. Priority is

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placed on time management, preparing and adhering to course schedules, and making effective use of relevant technology. Additionally, the competencies for this category focus on incorporating community resources into instruction as well as the selection of materials appropriate to learner needs and program objectives.

• Continually Assesses and Monitors Learning. Assessing learner needs, monitoring progress, and providing feedback are essential components of the instructional process. There are many methods for monitoring the progress of learners including direct questioning, paper and pencil assessments, and performance based assessments. Learning also can be monitored in an individual or group setting. The competencies in this section focus on collecting and sharing information about learner needs and progress, and using the information to plan appropriate instruction.

• Manages Program Responsibilities and Enhances Program Organization. Practitioners conduct their work within a larger program mission and context. As such, the ability to collaborate and communicate effectively with administrators and instructional colleagues, and community members is important. The competencies in this section focus on collecting, managing, and sharing data and ideas to improve instruction and program quality.

• Provides Learner Guidance and Referral. The role of practitioners in adult education often goes beyond instructional tasks. Instructors often are called upon to serve the additional role of providing counseling and guidance to their students. Relevant competencies in this area include the knowledge of appropriate referral services and the ability to communicate learner needs to other service providers within the program.

WHO SHOULD USE THE COMPETENCIES?

The instructor competencies are intended for a wide audience. They can be used by adult

educators in support of developing and maintaining effective levels of instruction on a program-wide

basis. The competencies also can be used to develop an exemplary professional development

program, as a needs assessment instrument, or for prioritizing program characteristics and relevant

instructional skills. In this fashion the competencies are useful to many groups: state and local adult

education administrators, professional development coordinators, workshop facilitators, and

instructors. Collaboration between instructors and administrators, however, is key to implementing

the competencies.

Not every instructor in every program will need to become proficient in each competency. In

some situations, the competency may not be relevant (e.g., the technology related competencies may

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not be relevant if instructors lack access to computers and other technology). State and local

agencies should look upon the instructor competencies as a guide, not as a prescriptive document.

Used in this way, the competencies can be integrated into program management in ways that are

appropriate. The specific focus by practitioners should depend upon their role within the program.

Volunteer instructors, for example, may choose to focus only on competencies that are appropriate

for their instructional roles and logical to their time commitment. With the wide variability in

existing programs and goals it is important that the competencies be flexible enough to address the

needs of specific programs and specific instructors.

HOW CAN THE COMPETENCIES BE UTILIZED TO IMPROVE INSTRUCTION?

There are a variety of ways in which the instructor competencies and performance indicators

can be used at the state and local levels to enhance instructor performance and improve program

quality. Among these uses are to provide criteria for selecting qualified staff, to assess and evaluate

the performance of current staff, and to select appropriate professional development activities. The

competencies also can be used by instructors to assess their own performance and as a tool for peer

observations and feedback. Its specific use will depend upon program needs and the context in

which the program operates. Below is a brief description of some of its uses.

State Level Uses

Below are examples of the ways in which the competencies may be used at the state level.

• Align the competencies with state performance standards. Many states are in the process, or have already developed standards for performance in their educational systems. The competencies can be aligned with state level standards through a collaborative effort among program coordinators and administrators. For example, focus groups may be conducted to discuss how the competencies might best be used in accordance with previously developed standards in the state.

• Build on competencies that have already been developed or foster the development of competencies. A number of states have identified their own instructor competencies (e.g., California, Texas, Kentucky) or characteristics of programs of excellence (e.g., California). For these states, the performance indicators and illustrative evidence may be

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used to demonstrate how the competencies are implemented in programs. They could be helpful in training staff in what to look for in conducting observations and in identifying quality instruction. For states that have not developed instructor competencies, this document could be used to foster discussions about the kinds of skills and knowledge base necessary to improve the quality of instruction.

• Use as a basis for instructor certification. States vary in their requirements for certification in adult education. The primary requirement is certification in elementary and secondary education. However, other requirements include a combination of experience, degree, and coursework; endorsement of specialized adult education credit courses; and an emergency certification. States may use the competencies as part of their certification process. The competencies could be used as a measure for assessing the level of skills and knowledge that instructors are required to achieve before they are certified. The indicators are ways in which excellent instructors would demonstrate each competency.

• Develop guidelines for hiring and recruiting staff. The competencies also may be used by the states as guidelines to local programs for hiring qualified staff. New York state, for example, is referencing the competencies in their Adult Literacy Program Managers’ Guide 1999.

• Provide a basis for a needs assessment to determine professional development activities. The competencies may be used to help state professional development coordinators identify the kinds of professional development to offer their staff. States could incorporate the competencies into a needs assessment for instructional staff. The assessment could be completed by instructional staff and by local program administrators. Based on the results of the needs assessment, staff could target a particular set of competencies as the focus for an annual summer institute or for a series of workshops offered on a regional basis.

Local Level Uses

Use of the competencies at the local level reflects, in many ways, their uses at the state level.

• Recruit and hire qualified staff. The competencies could be used to assist local program administrators in developing job descriptions for the recruitment and hiring of qualified staff. The competencies could effectively communicate the broad range of skills desired. In addition, components of the competencies could be tailored to address specific hiring needs and serve as a reference for final hiring decisions.

• Assess staff needs for professional development. The competencies could be used as a needs assessment tool to determine the focus of professional development. Needs assessments could be conducted individually or with groups of instructors. Administrators, for example, could use a professional development or regular staff meeting, for instructors to engage in a group review of the competencies. Following their review, instructors could collaboratively prioritize the competencies considered most relevant to the work of the program, and each instructor could individually identify those competencies in which they desire professional development. The identified

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competencies could then become the basis for professional development activities by individual instructors. If a number of instructors identify the same competencies, then professional development activities in these areas could be developed on a program-wide basis.

• Promote collaboration in selecting areas for professional development. As a compilation of effective instructional practice, the competencies provide a useful context for instructors and administrators to work collaboratively for the ongoing benefit of their program. For example, in conjunction with input from instructional staff, program coordinators could develop topics for professional development that are most relevant to the needs of the program. Program administrators and instructors could discuss the need for professional development in a variety of areas, review the resources that are available, and work collaboratively to shape a useful professional development experience. Good communication and a solid partnership across administrative and instructional staff could provide a strong foundation for meeting the levels of excellence delineated by the competencies.

• Assess performance of existing staff. The competencies could serve as a springboard for regular, formative assessment of instructional practices. A variety of methods, such as peer group review and self- or supervisory assessments could be utilized to identify relevant instructor strengths as well as areas needing improvement. While standardized scoring has not been developed for the competencies, individual programs could tailor the competencies to their needs and then establish their own system for rating instructor performance. The performance indicators for each of the competencies provide descriptions of exemplary performance. Program administrators could develop a rating scale based upon these indicators to assess performance and identify staff in need of professional development support.

• Make recommendations for professional development. A tool such as the Recommended Professional Development Activities Instrument (Appendix C) which is based on the competencies, provides a mechanism for administrators and instructors to collaboratively identify the kinds of professional development that would be appropriate for instructors based on the results of needs assessments and program objectives. In addition to identifying skill areas, recommendations could include professional development activities that fall within the inquiry/research approach (e.g., study circles, mentoring, coaching, curriculum writing) as well as workshops, institutes, seminars and community college courses. Administrators also could assess the impact of the professional development activities related to the competencies by monitoring changes in instructor performance and progress toward meeting professional goals.

• Use as a professional development activity. Program administrators also could use the competencies as a tool for professional development. Administrative staff, for example, could work collaboratively with instructors, or have instructors work independently, to identify evidence for each of the performance indicators that most reflects the context in which their program operates. Using the competencies in this manner encourages instructors to reflect critically on their own practices. Conversely, professional development coordinators could ask instructors to construct a set of competencies based on the illustrative evidence provided. The above activities are a means for introducing the competencies to staff and for gaining input in to how competencies can be used

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within their program settings. These activities help develop a shared meaning and understanding of the competencies.

Instructor Uses

For instructors, the competencies can be used as a tool for assessing their own performance

and for peer reviews.

• Assess own knowledge and skills. The competencies could be used by individual staff to assess their knowledge and skills. The assessment would be confidential and provide a focus for developing an individual professional development plan. The Self-Assessment Instrument (Appendix B) is an example of the type of tool that could be used for assessments. This tool encourages staff to reflect on their own practices and to identify areas of strengths and areas needing improvement, to rate the competencies most applicable to their instructional program, and to identify the level of priority for the specific competencies. It is useful for developing priorities for professional development.

• Prepare for certification. If states decide to use the competencies as part of their instructor certification process, then instructors could use the competencies to help them prepare for certification. As with self-assessments, the competencies could be used by instructors to assess where they stand in relation to certification requirements.

• Conduct peer assessments. The competencies also could be used as a tool for instructors to use with their peers who want feedback on their own performance. The evidence that programs develop for each performance indicator can be a focus of peer observations. Feedback can then be provided by the observer on behaviors demonstrated in the learning environment.

The competencies should be used in a constructive manner to support continuous program

improvement. If used as a supervisory evaluation tool, administrators should conduct pre-

observation conferences to discuss the competencies on which instructors are being observed and the

tools that will be used in the observation. Feedback should be provided shortly after observations to

discuss areas of strength and areas in which improvement is required.

HOW CAN PROGRAMS PROMOTE THE USE OF COMPETENCIES?

There are several ways in which programs can begin to promote the use of competencies.

Some approaches have been alluded to in the section on uses of the competencies. What seems most

critical is that staff members have a clear understanding of the purposes of the competencies and how

these purposes relate to the goal of continuous program improvement. In addition, staff should feel

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comfortable incorporating the competencies into their daily work and should also provide input

regarding their practical use. Promoting understanding and buy-in may occur by:

• Incorporating the competencies in staff orientation and in-service training activities;

• Utilizing staff meeting time to discuss how the competencies and performance indicators can be used and how they relate to other state and local initiatives;

• Working collaboratively with staff to develop the evidence that illustrates each of the performance indicators within the context in which the program operates;

• Designating instructor “ambassadors” to assist in coordinating and promoting the use of the competencies among instructional colleagues;

• Analyzing the competencies in program newsletters; and

• Sharing the competencies with local colleges and universities that have adult education programs.

Successful implementation of the competencies will occur only through the collaborative

efforts of instructors and administrators and through administrative support for professional

development.

HOW IS THE COMPETENCIES DOCUMENT ORGANIZED?

The competencies document is divided into three sections. Section I, the Introduction,

provided above, discusses the purposes of the competencies, methodology for developing them, and

ways in which they can be used. Section II, Instructor Competencies and Performance Indicators, is

divided into four parts. Each part is designed to provide a more in-depth view of the competencies

and can be used as a way of introducing the competencies to program staff. The parts are: (1)

Overarching Characteristics of Effective Adult Instruction, (2) Instructor Competency Categories, (3)

Instructor Competencies by Category, and (4) Competencies and Performance Indicators. The last

part is a table that contains each of the competencies and the performance indicators that demonstrate

each competency. The table also includes space for instructors and administrators to collaboratively

develop program specific evidence that illustrates the performance indicator in the learning

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environment. It is recommended that local programs develop their own evidence of the performance

indicators based on their program mission and the roles and responsibilities of instructional staff.

Section III, the Appendices, includes resources that will be helpful for administrators and instructors

in using the competencies. It includes the following:

• Appendix A. Sample Illustrations of the Performance Indicators, provides an example of the kind of evidence that illustrates each performance indicator. It is only one of many possible examples and is meant to be used as a guide for developing examples that are specific to the individual program.

• Appendix B. Self-Assessment Instrument, is a tool for instructors to assess the relevance of the competency to their own instructional program, their strengths and areas for improvement on each of the competencies, and whether the competency is a priority.

• Appendix C. Recommended Professional Development Activities, provides a worksheet to identify the kinds of professional development activities that are needed to enhance instructional quality.

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Instructor Competencies and Performance Indicators*

This section of the document introduces instructors, state and local administrators, and

professional development coordinators to the actual competencies and performance indicators. It is

sequenced so that the reader is given first, a broad overview of the competencies and then, the

specific competencies and performance indicators. This sequence may be used to familiarize

instructors with the competencies. It includes the following:

• Overarching Characteristics of Effective Adult Instruction identifies the three characteristics of effective adult instruction that are found throughout the competencies.

• Instructor Competency Categories identifies the six categories under which the competencies fall.

• Instructor Competencies by Category places each of the 31 competencies in the appropriate category.

• Competencies and Performance Indicators charts the competencies and performance indicators associated with them. The first column, Competency, presents the individual competency. The second column, Indicators of Competency, presents the indicators that describe instructor behaviors, skills, or practices that demonstrate the existence of the competency. The last column, Program-Specific Evidence, is left blank. It is to be used by instructors and administrators to describe how the performance indicator would look in their own program. Appendix A provides sample illustrations of what may be included in the last column.

* Indicators are defined as instructor behaviors, skills, or practices that demonstrate the existence of the competency.

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Overarching Characteristics of Effective Adult Instruction

• Keeping current in content area and in instructional strategies. Instructors need to engage in a variety of ongoing professional development activities to keep abreast of new developments in curriculum content and related areas as well as instructional approaches.

• Communicating and collaborating with colleagues and learners to facilitate learning. The educational process involves a range of collaborative activities both within the organization and the community. Instructors require a variety of communication methods as they collaborate with diverse audiences and develop skills in problem solving, negotiation, and decision making.

• Working positively and nonjudgmentally with diverse populations. Instructors must be persistent in incorporating instructional materials and strategies that are inclusive and free of bias.

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Instructor Competency Categories

• Maintains Knowledge and Pursues Professional Development

• Organizes and Delivers Instruction

• Manages Instructional Resources

• Continually Assesses and Monitors Learning

• Manages Program Responsibilities and Enhances Program Organization

• Provides Learner Guidance and Referral

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Instructor Competencies by Category

MAINTAINS KNOWLEDGE BASE AND PURSUES OWN PROFESSIONALISM

• Develops and maintains a knowledge base in adult learning and development.

• Develops and maintains an in-depth knowledge base in own content area and in other relevant areas.

• Knows how to instruct and/or refer adults who have learning disabilities and other special needs (e.g. age, prior education, physical limitations).

• Knows and is sensitive to demands and responsibilities of adults as workers, family members, citizens and community members.

• Knows how technological systems work and how to apply that knowledge to instructional and administrative functions.

• Knows about and/or knows how to access information about own organization, community resources and issues, relevant laws and regulations.

• Assesses own need for professional growth and develops and monitors own professional development plan.

• Engages in a variety of self-directed and collegial professional development activities and incorporates new skills and knowledge into learning environment to enhance the quality of instruction.

ORGANIZES AND DELIVERS INSTRUCTION

• Plans instruction that is consistent with the program’s mission and goals.

• Identifies and responds to learners’ individual and group needs, interests, and goals when developing instructional plans.

• Creates a physical and interpersonal climate that is conducive to learning by drawing on adult learning theory, and knowledge of learners’ cultures, and interpersonal dynamics.

• Instructor applies knowledge of teacher-directed and learner-centered instruction.

• Models communication, negotiation, decision-making and problem-solving skills for learners.

• Employs individual, group and team learning.

• Sequences and paces lessons appropriately.

• Is sensitive to and accommodates diverse learning styles, abilities, cultures, and experiences, including learners who have disabilities and other special needs.

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• Provides frequent and varied opportunities for students to apply their learning.

• Monitors and adjusts teaching strategies based upon student needs and performance.

• Effectively integrates current and appropriate media and technology as a tool for instruction.

• Integrates employment, family, and community-related activities into instruction.

• Selects and uses a variety of resources for the learning environment (print, human, and technological).

MANAGES INSTRUCTIONAL RESOURCES

(TIME, MATERIAL, SPACE, PEOPLE)

• Acquires, accesses, and uses technology for effective adult learning.

CONTINUOUSLY ASSESSES AND MONITORS LEARNING

• Works with learners to identify their needs, strengths and goals, and advises or refers them to appropriate programs and levels of instruction.

• Uses results of assessment data (diagnostic and needs) on a regular basis to plan lessons, develop curricula, monitor progress towards objectives and goals and to verify learning.

• Monitors learning beyond simple recall of information using a variety of assessment strategies.

• Structures and facilitates ways for learners and peers to evaluate and give feedback on their learning and performance, through reflection and self assessment.

• Guides learners in the development and ongoing review of their educational plans.

MANAGES PROGRAM RESPONSIBILITIES AND

ENHANCES PROGRAM ORGANIZATION

• Collects and manages accurate data for program improvement and accountability.

• Suggests and/or collaborates in modifying the program organization and in developing program alternatives.

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PROVIDES LEARNER GUIDANCE AND REFERRAL

• Shares information with learners and colleagues about additional learning resources, educational opportunities, and options for accessing support services.

• Makes referrals to appropriate resources when guidance and counseling needs are beyond own expertise.

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le ty

pes

of s

enso

ry e

xper

ienc

e; a

nd

stim

ulat

ing

lear

ner

refl

ectio

n.

1.3

Art

icul

ates

str

ateg

ies

and

cite

s m

ater

ials

ap

prop

riat

e to

, div

erse

cul

tura

l, et

hnic

, ra

cial

, age

and

soc

ial c

onte

xts

and

back

grou

nds

and

reco

gniz

es th

at a

dults

ar

e at

dif

fere

nt s

tage

s of

dev

elop

men

t.

See

also

indi

cato

rs 9

.1, 1

0.2,

11.

2, 1

1.4

and

21.1

.

∗ Fie

ld D

epen

dent

Lea

rnin

g: A

way

of

thin

king

in w

hich

the

lear

ner

uses

the

surr

ound

ing

cont

ext o

f th

e in

stru

ctio

nal e

xper

ienc

e. F

ield

dep

ende

nt le

arne

rs g

ener

ally

pre

fer

havi

ng th

e to

tal G

esta

lt of

a

give

n to

pic

and

like

grou

p w

ork

and

hand

s-on

lear

ning

. ∗∗

Fie

ld I

ndep

ende

nt L

earn

ing:

A w

ay o

f th

inki

ng in

whi

ch th

e le

arne

r fo

cuse

s on

par

ts a

nd o

n th

e ab

stra

ct e

lem

ents

of

an e

xper

ienc

e. F

ield

inde

pend

ent l

earn

ers

gene

rally

pre

fer

to w

ork

alon

e, li

ke to

w

ork

in-d

epth

on

a to

pic

and

are

less

con

cern

ed w

ith th

e su

rrou

ndin

g “f

ield

.”

1 Indi

cato

rs:

Inst

ruct

or b

ehav

iors

, ski

lls, o

r pr

actic

es th

at d

emon

stra

te th

e ex

iste

nce

of th

e co

mpe

tenc

y.

1

Page 21: Instructor competencies and ind - CALPRO

Com

pete

ncie

s an

d P

erfo

rman

ce I

ndic

ator

s1

MA

INT

AIN

S K

NO

WL

ED

GE

BA

SE A

ND

PU

RSU

ES

OW

N P

RO

FE

SSIO

NA

LIS

M

Com

pete

ncy

Indi

cato

rs o

f C

ompe

tenc

y P

rogr

am S

peci

fic

Evi

denc

e (C

ompl

eted

by

inst

ruct

ors

and

adm

inis

trat

ors

base

d on

the

indi

vidu

al p

rogr

am)

2.

Dev

elop

s an

d m

aint

ains

an

in-d

epth

kno

wle

dge

base

in o

wn

cont

ent a

rea

and

in o

ther

rel

evan

t ar

eas.

Mai

ntai

ns K

now

ledg

e B

ase:

2.1

Has

pro

fess

iona

l pre

para

tion

and

or

trai

ning

in th

e pr

imar

y co

nten

t are

a.

2.2

Part

icip

ates

in p

rofe

ssio

nal d

evel

opm

ent

rela

ted

to o

wn

or r

elev

ant a

reas

(e.

g.

read

ing

prof

essi

onal

jour

nals

, con

duct

ing

inqu

iry

rese

arch

pro

ject

sτ and

atte

ndin

g pr

ofes

sion

al m

eetin

gs).

2.3

Des

crib

es h

ow c

onte

nt a

rea

know

ledg

e ca

n be

tran

sfer

red

to th

e in

stru

ctio

nal

setti

ng.

2.4

Art

icul

ates

pro

gram

’s g

oals

and

mis

sion

st

atem

ent.

See

also

Ind

icat

or 9

.1.

τ Inq

uiry

Res

earc

h Pr

ojec

ts:

Prac

titio

ners

con

duct

spe

rmat

ic, i

nter

natio

nal,

fiel

d-ba

sed

inqu

iry

into

thei

r ow

n in

stru

ctio

nal p

ract

ices

. T

hey

pose

pro

blem

s fo

r in

quir

y ar

isin

g fr

om th

eir

own

setti

ngs,

th

eir

prio

r ex

peri

ence

s, a

nd th

eir

goal

s fo

r te

ache

rs a

nd le

arni

ng.

1 Indi

cato

rs:

Inst

ruct

or b

ehav

iors

, ski

lls, o

r pr

actic

es th

at d

emon

stra

te th

e ex

iste

nce

of th

e co

mpe

tenc

y.

2

Page 22: Instructor competencies and ind - CALPRO

Com

pete

ncie

s an

d P

erfo

rman

ce I

ndic

ator

s1

MA

INT

AIN

S K

NO

WL

ED

GE

BA

SE A

ND

PU

RSU

ES

OW

N P

RO

FE

SSIO

NA

LIS

M

Com

pete

ncy

Indi

cato

rs o

f C

ompe

tenc

y P

rogr

am S

peci

fic

Evi

denc

e (C

ompl

eted

by

inst

ruct

ors

and

adm

inis

trat

ors

base

d on

the

indi

vidu

al p

rogr

am)

3.

Kno

ws

how

to in

stru

ct

and/

or r

efer

adu

lts w

ho

have

lear

ning

dis

abili

ties

and

othe

r sp

ecia

l nee

ds

(e.g

. age

, pri

or e

duca

tion,

ph

ysic

al li

mita

tions

).

Mai

ntai

ns K

now

ledg

e B

ase:

3.1

Art

icul

ates

str

ateg

ies

for

iden

tifyi

ng

stud

ents

who

hav

e sp

ecia

l nee

ds a

nd f

or

inst

ruct

ing

this

pop

ulat

ion.

3.2

Sugg

ests

way

s to

acc

omm

odat

e st

uden

ts

with

spe

cial

nee

ds.

3.3

Indi

cate

s ho

w to

ref

er s

tude

nts

to o

ther

se

rvic

es o

r ag

enci

es in

-hou

se a

nd

exte

rnal

, whe

n ap

prop

riat

e.

See

also

indi

cato

rs 1

6.1,

16.

2, 3

1.1,

31.

2,

31.3

.

1 Indi

cato

rs:

Inst

ruct

or b

ehav

iors

, ski

lls, o

r pr

actic

es th

at d

emon

stra

te th

e ex

iste

nce

of th

e co

mpe

tenc

y.

3

Page 23: Instructor competencies and ind - CALPRO

Com

pete

ncie

s an

d P

erfo

rman

ce I

ndic

ator

s1

MA

INT

AIN

S K

NO

WL

ED

GE

BA

SE A

ND

PU

RSU

ES

OW

N P

RO

FE

SSIO

NA

LIS

M

Com

pete

ncy

Indi

cato

rs o

f C

ompe

tenc

y P

rogr

am S

peci

fic

Evi

denc

e (C

ompl

eted

by

inst

ruct

ors

and

adm

inis

trat

ors

base

d on

the

indi

vidu

al p

rogr

am)

4.

Kno

ws

and

is s

ensi

tive

to

dem

ands

and

re

spon

sibi

litie

s of

adu

lts

as w

orke

rs, f

amily

m

embe

rs, c

itize

ns a

nd

com

mun

ity m

embe

rs.

Mai

ntai

ns K

now

ledg

e B

ase:

4.1

Art

icul

ates

that

lear

ners

bri

ng

expe

rien

ces

from

mul

tiple

life

rol

es to

th

e in

stru

ctio

nal s

ettin

g.

4.2

Iden

tifie

s m

ater

ials

and

tech

nolo

gy th

at

refl

ect c

onte

xts

of h

ome,

wor

k an

d co

mm

unity

.

4.3

Iden

tifie

s st

rate

gies

that

are

fle

xibl

e en

ough

to a

ccom

mod

ate

adul

t sch

edul

ing

and

atte

ndan

ce n

eeds

.

See

also

indi

cato

r 20

.2.

1 Indi

cato

rs:

Inst

ruct

or b

ehav

iors

, ski

lls, o

r pr

actic

es th

at d

emon

stra

te th

e ex

iste

nce

of th

e co

mpe

tenc

y.

4

Page 24: Instructor competencies and ind - CALPRO

Com

pete

ncie

s an

d P

erfo

rman

ce I

ndic

ator

s1

MA

INT

AIN

S K

NO

WL

ED

GE

BA

SE A

ND

PU

RSU

ES

OW

N P

RO

FE

SSIO

NA

LIS

M

Com

pete

ncy

Indi

cato

rs o

f C

ompe

tenc

y P

rogr

am S

peci

fic

Evi

denc

e (C

ompl

eted

by

inst

ruct

ors

and

adm

inis

trat

ors

base

d on

the

indi

vidu

al p

rogr

am)

5.

Kno

ws

how

tech

nolo

gica

l sy

stem

s w

ork

and

how

to

appl

y th

at k

now

ledg

e to

in

stru

ctio

nal a

nd

adm

inis

trat

ive

func

tions

.

Mai

ntai

ns K

now

ledg

e B

ase:

5.1

Illu

stra

tes

prof

icie

ncy

in u

sing

and

se

lect

ing

appr

opri

ate

and

curr

ent

tech

nolo

gy s

uch

as: w

ord

proc

essi

ng,

data

man

agem

ent,

pres

enta

tions

so

ftw

are,

tele

com

mun

icat

ions

, e-m

ail

and

othe

r m

eans

of

acce

ssin

g in

form

atio

n.

5.2

Des

igns

and

del

iver

s in

stru

ctio

n th

at

inco

rpor

ates

tech

nolo

gy in

a m

eani

ngfu

l w

ay in

to th

e cu

rric

ulum

.

5.3

Illu

stra

tes

how

tech

nolo

gy c

an b

e us

ed to

m

onito

r le

arni

ng; t

rack

atte

ndan

ce,

lear

ner

prog

ress

and

out

com

es; a

nd

com

mun

icat

e in

form

atio

n to

lear

ners

and

pr

ogra

m s

taff

and

oth

er s

take

hold

ers

(e.g

., le

gisl

ator

s).

5.4

Part

icip

ates

in te

chno

logi

cal t

rain

ing

to

be p

repa

red

to e

xplo

re, e

valu

ate

and

use

com

pute

r/te

chno

logi

cal r

esou

rces

.

See

also

indi

cato

r 19

.1.

1 Indi

cato

rs:

Inst

ruct

or b

ehav

iors

, ski

lls, o

r pr

actic

es th

at d

emon

stra

te th

e ex

iste

nce

of th

e co

mpe

tenc

y.

5

Page 25: Instructor competencies and ind - CALPRO

Com

pete

ncie

s an

d P

erfo

rman

ce I

ndic

ator

s1

MA

INT

AIN

S K

NO

WL

ED

GE

BA

SE A

ND

PU

RSU

ES

OW

N P

RO

FE

SSIO

NA

LIS

M

Com

pete

ncy

Indi

cato

rs o

f C

ompe

tenc

y P

rogr

am S

peci

fic

Evi

denc

e (C

ompl

eted

by

inst

ruct

ors

and

adm

inis

trat

ors

base

d on

the

indi

vidu

al p

rogr

am)

6.

Kno

ws

abou

t and

/or

know

s ho

w to

acc

ess

info

rmat

ion

abou

t ow

n or

gani

zatio

n, c

omm

unity

re

sour

ces

and

issu

es,

rele

vant

law

s an

d re

gula

tions

.

Mai

ntai

ns K

now

ledg

e B

ase:

6.1

Iden

tifie

s ga

ps in

ow

n kn

owle

dge

and

seek

s to

fin

d in

form

atio

n to

add

ress

thos

e ga

ps.

6.2

Iden

tifie

s ow

n or

gani

zatio

n an

d co

mm

unity

res

ourc

es th

at c

an p

rovi

de

mat

eria

ls f

or in

stru

ctio

n (e

.g. L

eagu

e of

W

omen

Vot

ers,

Com

mun

ity R

esou

rce

Gui

de a

nd E

mpl

oym

ent C

omm

issi

on)

and

shar

es in

form

atio

n w

ith s

taff

and

st

uden

ts.

6.3

Des

igns

inst

ruct

iona

l uni

ts b

ased

upo

n le

arne

r ne

eds,

exp

erie

nces

, and

inte

rest

s;

com

mun

ity r

esou

rces

and

issu

es.

See

also

indi

cato

rs 2

0.1,

20.

2.

1 Indi

cato

rs:

Inst

ruct

or b

ehav

iors

, ski

lls, o

r pr

actic

es th

at d

emon

stra

te th

e ex

iste

nce

of th

e co

mpe

tenc

y.

6

Page 26: Instructor competencies and ind - CALPRO

Com

pete

ncie

s an

d P

erfo

rman

ce I

ndic

ator

s1

MA

INT

AIN

S K

NO

WL

ED

GE

BA

SE A

ND

PU

RSU

ES

OW

N P

RO

FE

SSIO

NA

LIS

M

Com

pete

ncy

Indi

cato

rs o

f C

ompe

tenc

y P

rogr

am S

peci

fic

Evi

denc

e (C

ompl

eted

by

inst

ruct

ors

and

adm

inis

trat

ors

base

d on

the

indi

vidu

al p

rogr

am)

7.

Ass

esse

s ow

n ne

ed f

or

prof

essi

onal

gro

wth

and

de

velo

ps a

nd m

onito

rs

own

prof

essi

onal

de

velo

pmen

t pla

n.

Pur

sues

Ow

n P

rofe

ssio

nalis

m:

7.1

Rev

iew

s A

dult

Edu

cato

r In

stru

ctor

C

ompe

tenc

ies.

7.2

Ref

lect

s on

inst

ruct

iona

l pra

ctic

e an

d pr

ogra

m g

oals

and

initi

ativ

es

indi

vidu

ally

, and

with

col

leag

ues

(e.g

., th

roug

h pr

actit

ione

r re

sear

ch, s

tudy

ci

rcle

s, s

hari

ng/n

etw

orki

ng g

roup

s an

d w

ith te

am m

embe

rs).

7.3

Wor

ks w

ith c

olle

ague

s an

d su

perv

isor

s to

sel

ect a

ppro

pria

te p

rofe

ssio

nal

deve

lopm

ent a

ppro

ache

s (e

.g. i

nqui

ry

rese

arch

, wor

ksho

ps, o

bser

vatio

n/

feed

back

, pro

duct

dev

elop

men

t).

7.4

Seek

s ad

min

istr

ativ

e or

col

labo

rativ

e su

ppor

t in

deve

lopi

ng a

n in

divi

dual

pr

ofes

sion

al d

evel

opm

ent p

lan

that

in

clud

es g

oals

and

obj

ectiv

es.

7.5

Reg

ular

ly r

evie

ws

lear

ner

plac

emen

t, di

agno

stic

and

out

com

e da

ta to

det

erm

ine

prof

essi

onal

dev

elop

men

t nee

ds.

1 Indi

cato

rs:

Inst

ruct

or b

ehav

iors

, ski

lls, o

r pr

actic

es th

at d

emon

stra

te th

e ex

iste

nce

of th

e co

mpe

tenc

y.

7

Page 27: Instructor competencies and ind - CALPRO

Com

pete

ncie

s an

d P

erfo

rman

ce I

ndic

ator

s1

MA

INT

AIN

S K

NO

WL

ED

GE

BA

SE A

ND

PU

RSU

ES

OW

N P

RO

FE

SSIO

NA

LIS

M

Com

pete

ncy

Indi

cato

rs o

f C

ompe

tenc

y P

rogr

am S

peci

fic

Evi

denc

e (C

ompl

eted

by

inst

ruct

ors

and

adm

inis

trat

ors

base

d on

the

indi

vidu

al p

rogr

am)

8.

Eng

ages

in a

var

iety

of

self

-dir

ecte

d an

d co

llegi

al

prof

essi

onal

dev

elop

men

t ac

tiviti

es a

nd

inco

rpor

ates

new

ski

lls

and

know

ledg

e in

to

lear

ning

env

iron

men

t to

enha

nce

the

qual

ity o

f in

stru

ctio

n.

Pur

sues

Ow

n P

rofe

ssio

nalis

m:

8.1

Part

icip

ates

in a

var

iety

of

prof

essi

onal

de

velo

pmen

t act

iviti

es, s

uch

as

wor

ksho

ps, i

nstit

utes

, obs

erva

tion/

fe

edba

ck, p

ract

ition

er r

esea

rch

(e.g

., on

line

or tr

aditi

onal

res

earc

h), s

tudy

gr

oups

and

pro

fess

iona

l ass

ocia

tions

(e

.g.,

loca

l, st

ate,

nat

iona

l) b

ased

on

indi

vidu

al a

nd p

rogr

am n

eeds

.

8.2

Prac

tices

and

inte

grat

es n

ew in

stru

ctio

nal

stra

tegi

es.

8.3

Eng

ages

in r

efle

ctiv

e ac

tiviti

es ∗ b

oth

indi

vidu

ally

and

with

oth

ers

(e.g

., m

ento

rs, s

uper

viso

rs).

See

also

indi

cato

r 23

.2, 7

.5.

∗ Ref

lect

ive

Act

iviti

es:

The

inst

ruct

or m

onito

rs a

nd e

valu

ates

app

roac

hes

to h

is/h

er o

wn

wor

k on

a c

ontin

ual b

asis

thro

ugh

obse

rvat

ions

, syn

thes

izin

g da

ta, f

orm

ulat

ing

prel

imin

ary

hypo

thes

es,

anal

yzin

g hy

poth

eses

, and

rev

isin

g in

stru

ctio

n pl

ans.

1 Indi

cato

rs:

Inst

ruct

or b

ehav

iors

, ski

lls, o

r pr

actic

es th

at d

emon

stra

te th

e ex

iste

nce

of th

e co

mpe

tenc

y.

8

Page 28: Instructor competencies and ind - CALPRO

Com

pete

ncie

s an

d P

erfo

rman

ce I

ndic

ator

s1

OR

GA

NIZ

ES

AN

D D

EL

IVE

RS

INST

RU

CT

ION

Com

pete

ncy

Indi

cato

rs o

f C

ompe

tenc

y P

rogr

am-S

peci

fic

Evi

denc

e 9.

Pl

ans

inst

ruct

ion

that

is

cons

iste

nt w

ith th

e pr

ogra

m’s

mis

sion

and

go

als.

Org

aniz

es I

nstr

uctio

n:

9.1

Dev

elop

s, s

elec

ts a

nd e

valu

ates

in

stru

ctio

nal s

trat

egie

s an

d m

ater

ials

co

nsis

tent

with

the

mis

sion

and

goa

ls o

f th

e pr

ogra

m.

9.2

Dev

elop

s le

sson

s in

seq

uenc

e th

at f

ocus

on

nee

ded

skill

s an

d in

form

atio

n an

d th

at m

eet t

he le

arni

ng g

oals

of

the

stud

ent a

nd th

e ob

ject

ives

of

the

prog

ram

.

See

also

indi

cato

r 2.

4.

1 Indi

cato

rs:

Inst

ruct

or b

ehav

iors

, ski

lls, o

r pr

actic

es th

at d

emon

stra

te th

e ex

iste

nce

of th

e co

mpe

tenc

y.

9

Page 29: Instructor competencies and ind - CALPRO

Com

pete

ncie

s an

d P

erfo

rman

ce I

ndic

ator

s1

OR

GA

NIZ

ES

AN

D D

EL

IVE

RS

INST

RU

CT

ION

Com

pete

ncy

Indi

cato

rs o

f C

ompe

tenc

y P

rogr

am-S

peci

fic

Evi

denc

e 10

. Id

entif

ies

and

resp

onds

to

lear

ners

’ in

divi

dual

an

d gr

oup

need

s,

inte

rest

s, a

nd g

oals

w

hen

deve

lopi

ng

inst

ruct

iona

l pla

ns.

Org

aniz

es I

nstr

uctio

n:

10.1

C

ondu

cts

prel

imin

ary

and

ongo

ing

stud

ent n

eeds

and

aca

dem

ic

asse

ssm

ents

τ thro

ugh

stud

ent i

nter

view

s,

surv

eys

and

unso

licite

d co

mm

ents

.

10.2

Id

entif

ies

inst

ruct

iona

l con

tent

and

co

ntex

t bas

ed u

pon

lear

ner

need

s,

inte

rest

s, g

oals

and

exp

erie

nces

.

10.3

Pl

ans

inst

ruct

iona

l act

iviti

es th

at in

volv

e le

arne

rs in

the

appl

icat

ion

of s

kills

w

ithin

the

lear

ning

env

iron

men

t and

to

real

life

exp

erie

nces

.

10.4

D

esig

ns in

stru

ctio

n th

at in

corp

orat

es

tech

nolo

gy.

See

also

indi

cato

r 1.

1, 1

.3,1

1.1,

18.

3, 2

7.1.

τ Aca

dem

ic A

sses

smen

ts:

Mea

sure

men

t of

lear

ners

’ pr

ogre

ss a

nd s

kills

atta

ined

in th

e ar

eas

of m

ath,

sci

ence

, his

tory

, Eng

lish,

etc

.

1 Indi

cato

rs:

Inst

ruct

or b

ehav

iors

, ski

lls, o

r pr

actic

es th

at d

emon

stra

te th

e ex

iste

nce

of th

e co

mpe

tenc

y.

10

Page 30: Instructor competencies and ind - CALPRO

Com

pete

ncie

s an

d P

erfo

rman

ce I

ndic

ator

s1

OR

GA

NIZ

ES

AN

D D

EL

IVE

RS

INST

RU

CT

ION

Com

pete

ncy

Indi

cato

rs o

f C

ompe

tenc

y P

rogr

am-S

peci

fic

Evi

denc

e 11

. C

reat

es a

phy

sica

l and

in

terp

erso

nal c

limat

e th

at is

con

duci

ve to

le

arni

ng b

y dr

awin

g on

ad

ult l

earn

ing

theo

ry,

and

know

ledg

e of

le

arne

rs’

cultu

res,

and

in

terp

erso

nal d

ynam

ics.

Del

iver

s In

stru

ctio

n:

11.1

O

rgan

izes

the

phys

ical

env

iron

men

t for

ad

ults

(e.

g. m

ovea

ble

furn

iture

to

faci

litat

e di

ffer

ent g

roup

ing,

ade

quat

e lig

htin

g, c

omfo

rtab

le f

urni

ture

, te

mpe

ratu

re a

nd a

saf

e, n

on-t

hrea

teni

ng

envi

ronm

ent)

.

11.2

Se

lect

s ex

ampl

es, m

ater

ials

, and

gr

oupi

ng s

trat

egie

s ap

prop

riat

e fo

r th

e di

vers

ity o

f le

arne

rs in

clud

ing

fiel

d de

pend

ent a

nd f

ield

inde

pend

ent

lear

ning

as

wel

l as

indu

ctiv

e an

d de

duct

ive

lear

ning

.

11.3

E

ncou

rage

s le

arne

rs to

use

thei

r ow

n ex

peri

ence

s to

illu

stra

te a

nd c

lari

fy

lear

ning

.

11.4

M

odel

s cu

ltura

l sen

sitiv

ity r

elat

ed to

ge

nder

dif

fere

nces

, soc

io-e

cono

mic

st

atus

and

gro

up d

ynam

ics.

11.5

E

stab

lishe

s ra

ppor

t thr

ough

hum

or

enth

usia

sm, c

onfi

denc

e, r

espe

ct a

nd

man

ner.

See

also

indi

cato

r 1.

2, 1

.3, 1

0.3.

1 Indi

cato

rs:

Inst

ruct

or b

ehav

iors

, ski

lls, o

r pr

actic

es th

at d

emon

stra

te th

e ex

iste

nce

of th

e co

mpe

tenc

y.

11

Page 31: Instructor competencies and ind - CALPRO

Com

pete

ncie

s an

d P

erfo

rman

ce I

ndic

ator

s1

OR

GA

NIZ

ES

AN

D D

EL

IVE

RS

INST

RU

CT

ION

Com

pete

ncy

Indi

cato

rs o

f C

ompe

tenc

y P

rogr

am-S

peci

fic

Evi

denc

e 12

. In

stru

ctor

app

lies

know

ledg

e of

teac

her-

dire

cted

and

lear

ner-

cent

ered

inst

ruct

ion.

Del

iver

s In

stru

ctio

n:

12.1

D

emon

stra

tes

a va

riet

y of

teac

hing

st

rate

gies

with

in th

e in

stru

ctio

nal

setti

ng.

12.2

Se

rves

as

a “f

acili

tato

r of

lear

ning

”τ and

as

a r

esou

rce

and

com

mun

icat

or o

f in

form

atio

n.

12.3

Sh

ares

with

lear

ners

app

ropr

iate

de

cisi

on m

akin

g re

spon

sibi

litie

s.

12.4

L

inks

inst

ruct

ion

to le

arne

rs’

need

s as

sess

men

ts.

12.5

D

raw

s up

on le

arne

r ex

peri

ence

s w

hen

prov

idin

g an

d de

liver

ing

inst

ruct

ion.

12.6

In

corp

orat

es in

stru

ctio

nal a

ctiv

ities

that

ac

tivel

y in

volv

e le

arne

rs in

the

appl

icat

ion

of s

kills

.

τ Fac

ilita

tor

of L

earn

ing:

Ins

truc

tor

prov

ides

an

envi

ronm

ent c

ondu

cive

to le

arni

ng in

whi

ch le

arne

rs a

re e

ncou

rage

d to

ask

que

stio

ns, d

raw

on

thei

r ow

n ex

peri

ence

s, a

nd b

uild

ow

n kn

owle

dge

base

.

1 Indi

cato

rs:

Inst

ruct

or b

ehav

iors

, ski

lls, o

r pr

actic

es th

at d

emon

stra

te th

e ex

iste

nce

of th

e co

mpe

tenc

y.

12

Page 32: Instructor competencies and ind - CALPRO

Com

pete

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s an

d P

erfo

rman

ce I

ndic

ator

s1

OR

GA

NIZ

ES

AN

D D

EL

IVE

RS

INST

RU

CT

ION

Com

pete

ncy

Indi

cato

rs o

f C

ompe

tenc

y P

rogr

am-S

peci

fic

Evi

denc

e 13

. M

odel

s co

mm

unic

atio

n,

nego

tiatio

n, d

ecis

ion-

mak

ing

and

prob

lem

-so

lvin

g sk

ills

for

lear

ners

.

Del

iver

s In

stru

ctio

n:

13.1

Com

mun

icat

es to

lear

ners

the

thin

king

pr

oces

s fo

r pr

oble

m s

olvi

ng a

nd m

eta­

cogn

ition

τ and

enc

oura

ges

clas

sroo

m

deci

sion

mak

ing

by le

arne

rs.

13.2

Pro

vide

s tim

ely

feed

back

to le

arne

rs

rega

rdin

g th

eir

prog

ress

.

13.3

Allo

ws

clas

sroo

m ti

me

for

grou

p an

d in

divi

dual

pro

cess

ing

and

grou

p pr

oble

m s

olvi

ng.

13.4

Exh

ibits

sev

eral

sty

les

of

com

mun

icat

ion:

ver

bal,

non-

verb

al, a

nd

wri

tten.

13.5

Org

aniz

es in

stru

ctio

n an

d le

arni

ng

envi

ronm

ent t

o en

able

stu

dent

s to

pa

rtic

ipat

e in

rea

l lif

e co

mm

unic

atio

n,

nego

tiatio

n, p

robl

em s

olvi

ng a

nd

deci

sion

mak

ing.

τ Met

a-co

gniti

on:

An

awar

enes

s of

one

’s o

wn

uniq

ue th

inki

ng a

nd le

arni

ng h

abits

. M

etac

ogni

tion

can

be d

ivid

ed in

to th

ree

cate

gori

es:

cogn

itive

sel

f-aw

aren

ess

conc

erni

ng o

ne’s

hab

its o

f ga

ther

ing

info

rmat

ion,

sol

ving

pro

blem

s, p

lann

ing

and

thin

king

cri

tical

ly; p

erso

nal s

elf-

awar

enes

s co

ncer

ning

one

’s p

erso

nnel

goa

ls, v

alue

s, a

nd s

elf-

este

em; a

nd in

terp

erso

nal s

elf-

awar

enes

s co

ncer

ning

one

’s

habi

ts o

f co

mm

unic

atio

n, c

ompe

titio

n, a

nd c

oope

ratio

n w

ith o

ther

s.

1 Indi

cato

rs:

Inst

ruct

or b

ehav

iors

, ski

lls, o

r pr

actic

es th

at d

emon

stra

te th

e ex

iste

nce

of th

e co

mpe

tenc

y.

13

Page 33: Instructor competencies and ind - CALPRO

Com

pete

ncie

s an

d P

erfo

rman

ce I

ndic

ator

s1

OR

GA

NIZ

ES

AN

D D

EL

IVE

RS

INST

RU

CT

ION

Com

pete

ncy

Indi

cato

rs o

f C

ompe

tenc

y P

rogr

am-S

peci

fic

Evi

denc

e 14

. E

mpl

oys

indi

vidu

al,

grou

p an

d te

am

lear

ning

.

Del

iver

s In

stru

ctio

n:

14.1

Use

s in

divi

dual

, gro

up a

nd te

am

activ

ities

.

14.2

Org

aniz

es a

ctiv

ities

that

ena

ble

lear

ners

to

rec

ogni

ze th

e im

port

ance

of

grou

p/

team

goa

ls a

nd in

divi

dual

con

trib

utio

ns.

14.3

Enc

oura

ges

lear

ner

refl

ectio

nτ on

both

th

e pr

oces

s an

d re

sults

of

activ

ities

.

14.4

Dev

elop

s ac

tiviti

es th

at e

ncou

rage

pee

r an

d se

lf e

valu

atio

n.

τ Lea

rner

Ref

lect

ion:

Lea

rner

s ar

e as

ked

to th

ink

abou

t lea

rnin

g ac

tiviti

es a

nd n

ew k

now

ledg

e ga

ined

incl

udin

g th

e pr

oces

s by

whi

ch th

e ne

w k

now

ledg

e w

as a

ttain

ed a

s w

ell a

s th

e re

sult

such

kn

owle

dge

has

for

the

futu

re (

why

the

lear

ner

is le

arni

ng th

is).

1 Indi

cato

rs:

Inst

ruct

or b

ehav

iors

, ski

lls, o

r pr

actic

es th

at d

emon

stra

te th

e ex

iste

nce

of th

e co

mpe

tenc

y.

14

Page 34: Instructor competencies and ind - CALPRO

Com

pete

ncie

s an

d P

erfo

rman

ce I

ndic

ator

s1

OR

GA

NIZ

ES

AN

D D

EL

IVE

RS

INST

RU

CT

ION

Com

pete

ncy

Indi

cato

rs o

f C

ompe

tenc

y P

rogr

am-S

peci

fic

Evi

denc

e 15

. Se

quen

ces

and

pace

s le

sson

s ap

prop

riat

ely.

D

eliv

ers

Inst

ruct

ion:

15.1

Is

sens

itive

to le

arne

r cu

es r

egar

ding

le

arni

ng p

ace

and

dept

h of

un

ders

tand

ing.

15.2

Ens

ures

that

seq

uenc

ing

follo

ws

the

logi

c of

the

inst

ruct

iona

l obj

ectiv

e.

1 Indi

cato

rs:

Inst

ruct

or b

ehav

iors

, ski

lls, o

r pr

actic

es th

at d

emon

stra

te th

e ex

iste

nce

of th

e co

mpe

tenc

y.

15

Page 35: Instructor competencies and ind - CALPRO

Com

pete

ncie

s an

d P

erfo

rman

ce I

ndic

ator

s1

OR

GA

NIZ

ES

AN

D D

EL

IVE

RS

INST

RU

CT

ION

Com

pete

ncy

Indi

cato

rs o

f C

ompe

tenc

y P

rogr

am-S

peci

fic

Evi

denc

e 16

. Is

sen

sitiv

e to

and

ac

com

mod

ates

div

erse

le

arni

ng s

tyle

s, a

bilit

ies,

cu

lture

s, a

nd

expe

rien

ces,

incl

udin

g le

arne

rs w

ho h

ave

disa

bilit

ies

and

othe

r sp

ecia

l nee

ds.

Del

iver

s In

stru

ctio

n:

16.1

R

ecog

nize

s an

d pr

ovid

es f

or th

e sp

ecia

l ne

eds

of a

ll le

arne

rs u

tiliz

ing

prog

ram

re

sour

ces,

cou

nsel

ors,

ref

erra

l age

ncie

s an

d te

stin

g da

ta.

16.2

U

ses

a va

riet

y of

teac

hing

str

ateg

ies

that

ad

dres

s se

vera

l lea

rnin

g st

yles

/ m

odal

ities

suc

h as

: vis

ual/a

ural

/ora

l, ki

nest

hetic

/tact

ile, l

eft/r

ight

bra

in, a

nd

glob

al/a

naly

tical

and

mul

tiple

in

telli

genc

es.

16.3

In

clud

es c

ultu

rally

div

erse

act

iviti

es

duri

ng in

stru

ctio

n.

See

also

indi

cato

r 3.

1, 3

.2, 3

.3, 1

1.1,

11.

2.

1 Indi

cato

rs:

Inst

ruct

or b

ehav

iors

, ski

lls, o

r pr

actic

es th

at d

emon

stra

te th

e ex

iste

nce

of th

e co

mpe

tenc

y.

16

Page 36: Instructor competencies and ind - CALPRO

Com

pete

ncie

s an

d P

erfo

rman

ce I

ndic

ator

s1

OR

GA

NIZ

ES

AN

D D

EL

IVE

RS

INST

RU

CT

ION

Com

pete

ncy

Indi

cato

rs o

f C

ompe

tenc

y P

rogr

am-S

peci

fic

Evi

denc

e 17

. Pr

ovid

es f

requ

ent a

nd

vari

ed o

ppor

tuni

ties

for

stud

ents

to a

pply

thei

r le

arni

ng.

Del

iver

s In

stru

ctio

n:

17.1

Pro

vide

s fo

r re

al-l

ife

and

sim

ulat

ed

appl

icat

ions

of

the

activ

ity.

17.2

Em

ploy

s re

al-l

ife

scen

ario

s du

ring

in

stru

ctio

n.

17.3

Pro

vide

s op

port

uniti

es f

or le

arne

rs to

sh

are

lear

ning

that

occ

urs

outs

ide

of th

e cl

assr

oom

.

1 Indi

cato

rs:

Inst

ruct

or b

ehav

iors

, ski

lls, o

r pr

actic

es th

at d

emon

stra

te th

e ex

iste

nce

of th

e co

mpe

tenc

y.

17

Page 37: Instructor competencies and ind - CALPRO

Com

pete

ncie

s an

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erfo

rman

ce I

ndic

ator

s1

OR

GA

NIZ

ES

AN

D D

EL

IVE

RS

INST

RU

CT

ION

Com

pete

ncy

Indi

cato

rs o

f C

ompe

tenc

y P

rogr

am-S

peci

fic

Evi

denc

e 18

. M

onito

rs a

nd a

djus

ts

teac

hing

str

ateg

ies

base

d up

on s

tude

nt

need

s an

d pe

rfor

man

ce.

Del

iver

s In

stru

ctio

n:

18.1

Use

s cu

rren

t stu

dent

dat

a to

mon

itor

and

adju

st in

stru

ctio

n.

18.2

Eng

ages

in f

orm

al a

nd in

form

al

mon

itori

ng (

e.g.

, tes

ts, w

ritte

n su

rvey

s,

inte

rvie

ws,

and

obs

erva

tions

) to

iden

tify

lear

ner

need

s.

18.3

Dem

onst

rate

s fl

exib

ility

in r

espo

ndin

g to

imm

edia

te le

arne

r ne

eds

and

inte

rest

s (t

each

able

mom

ents

τ ).

See

also

indi

cato

r 10

.3.

τ Tea

chab

le M

omen

ts:

The

abi

lity

of th

e in

stru

ctor

to r

ecog

nize

whe

n un

plan

ned,

yet

rel

evan

t iss

ues

aris

e du

ring

inst

ruct

ion,

and

to in

corp

orat

e th

ese

into

the

less

on.

1 Indi

cato

rs:

Inst

ruct

or b

ehav

iors

, ski

lls, o

r pr

actic

es th

at d

emon

stra

te th

e ex

iste

nce

of th

e co

mpe

tenc

y.

18

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Com

pete

ncie

s an

d P

erfo

rman

ce I

ndic

ator

s1

OR

GA

NIZ

ES

AN

D D

EL

IVE

RS

INST

RU

CT

ION

Com

pete

ncy

Indi

cato

rs o

f C

ompe

tenc

y P

rogr

am-S

peci

fic

Evi

denc

e 19

. E

ffec

tivel

y in

tegr

ates

cu

rren

t and

app

ropr

iate

m

edia

and

tech

nolo

gy

as a

tool

for

inst

ruct

ion.

Del

iver

s In

stru

ctio

n:

19.1

D

eliv

ers

inst

ruct

ion

that

inco

rpor

ates

te

chno

logy

(e.

g. c

asse

tte a

nd v

ideo

re

cord

ers,

ove

rhea

d pr

ojec

tors

, fax

m

achi

nes,

com

pute

rs, c

ompr

esse

d vi

deo)

.

See

also

indi

cato

rs 5

.1, 5

.2, 5

.3, 2

1.1-

21.4

, 22

.1-2

2.3.

1 Indi

cato

rs:

Inst

ruct

or b

ehav

iors

, ski

lls, o

r pr

actic

es th

at d

emon

stra

te th

e ex

iste

nce

of th

e co

mpe

tenc

y.

19

Page 39: Instructor competencies and ind - CALPRO

Com

pete

ncie

s an

d P

erfo

rman

ce I

ndic

ator

s1

OR

GA

NIZ

ES

AN

D D

EL

IVE

RS

INST

RU

CT

ION

Com

pete

ncy

Indi

cato

rs o

f C

ompe

tenc

y P

rogr

am-S

peci

fic

Evi

denc

e 20

. In

tegr

ates

em

ploy

men

t, fa

mily

, and

com

mun

ity-

rela

ted

activ

ities

into

in

stru

ctio

n.

Del

iver

s In

stru

ctio

n:

20.1

Use

s co

mm

unity

res

ourc

es s

uch

as

spea

kers

and

fie

ld tr

ips

to e

xten

d th

e cl

assr

oom

into

the

com

mun

ity.

20.2

Use

s va

riou

s le

arne

r ro

les

(em

ploy

ee,

fam

ily m

embe

r, c

omm

unity

mem

ber)

in

sele

ctin

g m

ater

ials

and

pro

vidi

ng

cont

extu

ally

- ba

sed

inst

ruct

ion.

See

also

indi

cato

rs 6

.2, 6

.3, 4

.2.

1 Indi

cato

rs:

Inst

ruct

or b

ehav

iors

, ski

lls, o

r pr

actic

es th

at d

emon

stra

te th

e ex

iste

nce

of th

e co

mpe

tenc

y.

20

Page 40: Instructor competencies and ind - CALPRO

Com

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ncie

s an

d P

erfo

rman

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ndic

ator

s1

MA

NA

GE

S IN

STR

UC

TIO

NA

L R

ESO

UR

CE

S (T

IME

, MA

TE

RIA

LS,

SP

AC

E, P

EO

PL

E)

Com

pete

ncy

Indi

cato

rs o

f C

ompe

tenc

y P

rogr

am-S

peci

fic

Evi

denc

e 21

. Se

lect

s an

d us

es a

var

iety

of

res

ourc

es f

or th

e le

arni

ng e

nvir

onm

ent

(pri

nt, h

uman

, and

te

chno

logi

cal)

.

Man

ages

Ins

truc

tiona

l Res

ourc

es:

21.1

Use

s re

sour

ces

that

are

app

ropr

iate

for

ad

ults

(e.

g. r

efle

ct a

dult

need

s, in

tere

sts

and

expe

rien

ces)

at a

ppro

pria

te le

vels

of

inst

ruct

ion,

and

sen

sitiv

e/re

spec

tful

of

raci

al e

thni

c, c

ultu

ral a

nd g

ende

r is

sues

.

21.2

Use

s re

sour

ces

that

add

ress

a v

arie

ty o

f le

arni

ng m

odal

ities

(vi

sual

, aud

itory

, ki

nest

hetic

) an

d pr

efer

ence

s (i

ndep

ende

nt a

nd g

roup

lear

ning

).

21.3

Org

aniz

es a

nd m

aint

ains

res

ourc

es a

nd

mat

eria

ls s

o th

at th

ey a

re e

asily

ac

cess

ible

to o

ther

s fo

r in

stru

ctio

n an

d ar

e us

er-f

rien

dly

(e.g

. ,in

clud

es

dire

ctio

ns o

n us

e).

21.4

Allo

cate

s, a

cqui

res

and

utili

zes

reso

urce

s su

ch a

s pe

ople

, tim

e, b

udge

ts,

tech

nolo

gy a

nd th

e ph

ysic

al

envi

ronm

ent.

See

also

indi

cato

rs 1

.2, 1

1.1,

16.

2, 1

6.3,

19.

1.

1 Indi

cato

rs:

Inst

ruct

or b

ehav

iors

, ski

lls, o

r pr

actic

es th

at d

emon

stra

te th

e ex

iste

nce

of th

e co

mpe

tenc

y.

21

Page 41: Instructor competencies and ind - CALPRO

Com

pete

ncie

s an

d P

erfo

rman

ce I

ndic

ator

s1

MA

NA

GE

S IN

STR

UC

TIO

NA

L R

ESO

UR

CE

S (T

IME

, MA

TE

RIA

LS,

SP

AC

E, P

EO

PL

E)

Com

pete

ncy

Indi

cato

rs o

f C

ompe

tenc

y P

rogr

am-S

peci

fic

Evi

denc

e 22

. A

cqui

res,

acc

esse

s, a

nd

uses

tech

nolo

gy f

or

effe

ctiv

e ad

ult l

earn

ing.

Man

ages

Ins

truc

tiona

l Res

ourc

es:

22.1

Exp

lore

s, e

valu

ates

and

use

s co

mpu

ter/

tech

nolo

gy r

esou

rces

in

clud

ing

appl

icat

ions

, too

ls,

educ

atio

nal s

oftw

are

and

asso

ciat

ed

docu

men

tatio

n.

22.2

Col

labo

rate

s w

ith c

omm

unity

age

ncie

s to

acc

ess

tech

nolo

gy r

esou

rces

.

22.3

Des

igns

, del

iver

s an

d as

sess

es s

tude

nt

lear

ning

act

iviti

es th

at in

tegr

ate

com

pute

rs/te

chno

logy

for

div

erse

st

uden

t pop

ulat

ions

.

22.4

Pra

ctic

es r

espo

nsib

le, e

thic

al a

nd le

gal

uses

of

tech

nolo

gy, i

nfor

mat

ion

and

soft

war

e re

sour

ces.

See

also

indi

cato

rs 5

.1, 5

.2, 5

.3, 5

.4, 1

9.1.

1 Indi

cato

rs:

Inst

ruct

or b

ehav

iors

, ski

lls, o

r pr

actic

es th

at d

emon

stra

te th

e ex

iste

nce

of th

e co

mpe

tenc

y.

22

Page 42: Instructor competencies and ind - CALPRO

Com

pete

ncie

s an

d P

erfo

rman

ce I

ndic

ator

s1

CO

NT

INU

OU

SLY

ASS

ESS

ES

AN

D M

ON

ITO

RS

LE

AR

NIN

G

Com

pete

ncy

Indi

cato

rs o

f C

ompe

tenc

y P

rogr

am-S

peci

fic

Evi

denc

e 23

. W

orks

with

lear

ners

to

iden

tify

thei

r ne

eds,

st

reng

ths

and

goal

s, a

nd

advi

ses

or r

efer

s th

em to

ap

prop

riat

e pr

ogra

ms

and

leve

ls o

f in

stru

ctio

n.

Con

tinuo

usly

Ass

esse

s an

d M

onito

rs

Lear

ning

:

23.1

Con

duct

s or

fac

ilita

tes

cont

inuo

us n

eeds

as

sess

men

ts w

ith le

arne

rs a

nd u

ses

info

rmat

ion

for

prov

idin

g gu

idan

ce to

le

arne

rs a

bout

rel

evan

t pro

gram

s w

ithin

th

e or

gani

zatio

n or

com

mun

ity a

nd f

or

refe

rrin

g le

arne

rs to

app

ropr

iate

leve

ls

of in

stru

ctio

n.

23.2

Sel

ects

app

ropr

iate

ass

essm

ents

/ in

vent

orie

s (e

.g. e

duca

tiona

l ski

lls,

pers

onal

str

engt

hs, a

ptitu

des,

inte

rest

s,

lear

ning

sty

les,

vis

ion/

hear

ing

scre

enin

g, le

arni

ng d

isab

ilitie

s sc

reen

ing,

car

eer

asse

ssm

ents

scr

eeni

ng,

etc.

).

23.3

Dev

elop

s an

d m

aint

ains

alli

ance

s th

at

faci

litat

e re

ferr

als

with

oth

er a

dult

serv

ice

prov

ider

s.

23.4

Enc

oura

ges

and

supp

orts

stu

dent

tr

ansf

ers

to o

ther

cla

sses

, lev

els

and

prog

ram

s.

See

also

indi

cato

rs 2

8.1,

30.

1, 3

0.2,

30.

3.

1 Indi

cato

rs:

Inst

ruct

or b

ehav

iors

, ski

lls, o

r pr

actic

es th

at d

emon

stra

te th

e ex

iste

nce

of th

e co

mpe

tenc

y.

23

Page 43: Instructor competencies and ind - CALPRO

Com

pete

ncie

s an

d P

erfo

rman

ce I

ndic

ator

s1

CO

NT

INU

OU

SLY

ASS

ESS

ES

AN

D M

ON

ITO

RS

LE

AR

NIN

G

Com

pete

ncy

Indi

cato

rs o

f C

ompe

tenc

y P

rogr

am-S

peci

fic

Evi

denc

e 24

. U

ses

resu

lts o

f as

sess

men

t dat

a (d

iagn

ostic

and

nee

ds)

on

a re

gula

r ba

sis

to p

lan

less

ons,

dev

elop

cu

rric

ula,

mon

itor

prog

ress

tow

ards

ob

ject

ives

and

goa

ls a

nd

to v

erif

y le

arni

ng.

Con

tinuo

usly

Ass

esse

s an

d M

onito

rs

Lear

ning

:

24.1

Ass

ists

lear

ners

in d

evel

opin

g in

divi

dual

ed

ucat

iona

l pla

ns, a

rtic

ulat

ing

goal

s,

deve

lopi

ng s

trat

egie

s fo

r ac

hiev

emen

t of

goal

s an

d m

onito

ring

goa

l atta

inm

ent.

24.2

Lin

ks a

nd in

corp

orat

es d

ata

from

as

sess

men

ts w

ith in

stru

ctio

nal

obje

ctiv

es a

nd s

trat

egie

s an

d sh

ares

in

form

atio

n w

ith le

arne

rs.

See

also

indi

cato

r 27

.1, 2

7.2.

1 Indi

cato

rs:

Inst

ruct

or b

ehav

iors

, ski

lls, o

r pr

actic

es th

at d

emon

stra

te th

e ex

iste

nce

of th

e co

mpe

tenc

y.

24

Page 44: Instructor competencies and ind - CALPRO

Com

pete

ncie

s an

d P

erfo

rman

ce I

ndic

ator

s1

CO

NT

INU

OU

SLY

ASS

ESS

ES

AN

D M

ON

ITO

RS

LE

AR

NIN

G

Com

pete

ncy

Indi

cato

rs o

f C

ompe

tenc

y P

rogr

am-S

peci

fic

Evi

denc

e 25

. M

onito

rs le

arni

ng b

eyon

d si

mpl

e re

call

of

info

rmat

ion

usin

g a

vari

ety

of a

sses

smen

t st

rate

gies

.

Con

tinuo

usly

Ass

esse

s an

d M

onito

rs

Lear

ning

:

25.1

U

ses

ques

tioni

ng s

trat

egie

s at

var

ious

co

gniti

ve le

vels

(e.

g. r

ecal

l, in

fere

nce,

ge

nera

lizat

ion,

syn

thes

is a

nd

appl

icat

ion)

.

25.2

U

ses

a va

riet

y of

ass

essm

ent p

roce

dure

s in

clud

ing

pape

r an

d pe

ncil

mea

sure

s as

w

ell a

s pe

rfor

man

ce m

easu

res

(por

tfol

io, d

emon

stra

tion,

and

al

tern

ativ

e as

sess

men

ts).

25.3

U

ses

read

ing,

wri

ting

and

num

erac

y as

sess

men

ts th

at r

equi

re h

ighe

r le

vels

of

thin

king

, inc

ludi

ng p

robl

em s

olvi

ng a

nd

deci

sion

mak

ing.

25.4

U

ses

proj

ect-

base

d le

arni

ngτ to

ena

ble

stud

ents

to u

se c

ritic

al th

inki

ng s

kills

an

d de

mon

stra

te le

arni

ng th

roug

h bo

th

proc

ess

and

prod

uct.

See

also

indi

cato

rs 1

4.4,

26.

1.

τ Pro

ject

-bas

ed L

earn

ing:

The

inst

ruct

or in

corp

orat

es p

roje

cts,

whi

ch u

tiliz

e re

al w

orld

issu

es, i

nto

inst

ruct

ion

in th

e at

tem

pt to

dem

onst

rate

the

tran

sfer

of

know

ledg

e fr

om th

e cl

assr

oom

set

ting

to th

e ou

tsid

e w

orld

.

1 Indi

cato

rs:

Inst

ruct

or b

ehav

iors

, ski

lls, o

r pr

actic

es th

at d

emon

stra

te th

e ex

iste

nce

of th

e co

mpe

tenc

y.

25

Page 45: Instructor competencies and ind - CALPRO

Com

pete

ncie

s an

d P

erfo

rman

ce I

ndic

ator

s1

CO

NT

INU

OU

SLY

ASS

ESS

ES

AN

D M

ON

ITO

RS

LE

AR

NIN

G

Com

pete

ncy

Indi

cato

rs o

f C

ompe

tenc

y P

rogr

am-S

peci

fic

Evi

denc

e 26

. St

ruct

ures

and

fac

ilita

tes

way

s fo

r le

arne

rs a

nd

peer

s to

eva

luat

e an

d gi

ve

feed

back

on

thei

r le

arni

ng

and

perf

orm

ance

, thr

ough

re

flec

tion

and

self

as

sess

men

t.

Con

tinuo

usly

Ass

esse

s an

d M

onito

rs

Lear

ning

:

26.1

U

ses

jour

nals

, log

s, a

nd le

arne

r po

rtfo

lios,

pre

sent

atio

ns a

nd m

ulti­

med

ia te

chno

logy

to f

oste

r re

flec

tion

and

self

-ass

essm

ent.

26.2

A

ssis

ts le

arne

rs in

dev

elop

ing

met

acog

nitiv

e st

rate

gies

to h

elp

them

un

ders

tand

how

they

lear

n be

st.

See

also

indi

cato

rs 1

7.1,

17.

2, 2

5.2.

1 Indi

cato

rs:

Inst

ruct

or b

ehav

iors

, ski

lls, o

r pr

actic

es th

at d

emon

stra

te th

e ex

iste

nce

of th

e co

mpe

tenc

y.

26

Page 46: Instructor competencies and ind - CALPRO

Com

pete

ncie

s an

d P

erfo

rman

ce I

ndic

ator

s1

CO

NT

INU

OU

SLY

ASS

ESS

ES

AN

D M

ON

ITO

RS

LE

AR

NIN

G

Com

pete

ncy

Indi

cato

rs o

f C

ompe

tenc

y P

rogr

am-S

peci

fic

Evi

denc

e 27

. G

uide

s le

arne

rs in

the

deve

lopm

ent a

nd o

ngoi

ng

revi

ew o

f th

eir

educ

atio

nal p

lans

.

Con

tinuo

usly

Ass

esse

s an

d M

onito

rs

Lear

ning

:

27.1

L

inks

lear

ner

asse

ssm

ents

clo

sely

to th

e co

nten

t of

inst

ruct

ion.

27.2

Sh

ares

ass

essm

ent d

ata

resu

lts w

ith

lear

ners

to h

elp

them

dev

elop

and

up

date

lear

ning

pla

ns.

See

also

indi

cato

rs 1

0.1,

24.

1.

1 Indi

cato

rs:

Inst

ruct

or b

ehav

iors

, ski

lls, o

r pr

actic

es th

at d

emon

stra

te th

e ex

iste

nce

of th

e co

mpe

tenc

y.

27

Page 47: Instructor competencies and ind - CALPRO

Com

pete

ncie

s an

d P

erfo

rman

ce I

ndic

ator

s1

MA

NA

GE

S P

RO

GR

AM

RE

SPO

NSI

BIL

ITIE

S A

ND

EN

HA

NC

ES

PR

OG

RA

M O

RG

AN

IZA

TIO

N

Com

pete

ncy

Indi

cato

rs o

f C

ompe

tenc

y P

rogr

am-S

peci

fic

Evi

denc

e 28

. C

olle

cts

and

man

ages

ac

cura

te d

ata

for

prog

ram

im

prov

emen

t and

ac

coun

tabi

lity.

Man

ages

Pro

gram

Res

pons

ibili

ties

and

Enh

ance

s P

rogr

am O

rgan

izat

ion:

28.1

Col

lect

s st

uden

t inp

ut a

nd o

ther

dat

a th

at

will

yie

ld in

form

atio

n ab

out t

he p

rogr

ess

and

succ

ess

of in

divi

dual

s an

d th

e pr

ogra

m.

28.2

Use

s as

sess

men

t and

eva

luat

ion

data

to

supp

ort a

nd im

prov

e ac

coun

tabi

lity.

28.3

Par

ticip

ates

in th

e an

alys

is o

f da

ta f

or

prog

ram

impr

ovem

ent.

28.4

Sol

icits

fee

dbac

k fr

om s

tude

nts

rega

rdin

g in

stru

ctio

n an

d th

e re

ferr

al s

yste

m.

See

also

indi

cato

rs 1

8.1,

23.

4.

1 Indi

cato

rs:

Inst

ruct

or b

ehav

iors

, ski

lls, o

r pr

actic

es th

at d

emon

stra

te th

e ex

iste

nce

of th

e co

mpe

tenc

y.

28

Page 48: Instructor competencies and ind - CALPRO

Com

pete

ncie

s an

d P

erfo

rman

ce I

ndic

ator

s1

MA

NA

GE

S P

RO

GR

AM

RE

SPO

NSI

BIL

ITIE

S A

ND

EN

HA

NC

ES

PR

OG

RA

M O

RG

AN

IZA

TIO

N

Com

pete

ncy

Indi

cato

rs o

f C

ompe

tenc

y P

rogr

am-S

peci

fic

Evi

denc

e 29

. Su

gges

ts a

nd/o

r co

llabo

rate

s in

mod

ifyi

ng

the

prog

ram

org

aniz

atio

n an

d in

dev

elop

ing

prog

ram

alte

rnat

ives

.

Man

ages

Pro

gram

Res

pons

ibili

ties

and

Enh

ance

s P

rogr

am O

rgan

izat

ion:

29.1

Col

labo

rate

s w

ith c

olle

ague

s,

adm

inis

trat

ors

and

stud

ents

in r

efin

ing

curr

ent p

rogr

ams

and

in d

evel

opin

g ne

w

prog

ram

s.

29.2

Col

labo

rate

s w

ith c

omm

unity

or

gani

zatio

ns to

link

pro

gram

or

gani

zatio

n an

d in

stru

ctio

n to

rel

evan

t w

orkp

lace

nee

ds, w

here

app

ropr

iate

.

1 Indi

cato

rs:

Inst

ruct

or b

ehav

iors

, ski

lls, o

r pr

actic

es th

at d

emon

stra

te th

e ex

iste

nce

of th

e co

mpe

tenc

y.

29

Page 49: Instructor competencies and ind - CALPRO

Com

pete

ncie

s an

d P

erfo

rman

ce I

ndic

ator

s1

PR

OV

IDE

S L

EA

RN

ER

GU

IDA

NC

E A

ND

RE

FE

RR

AL

Com

pete

ncy

Indi

cato

rs o

f C

ompe

tenc

y P

rogr

am-S

peci

fic

Evi

denc

e 30

. Sh

ares

info

rmat

ion

with

le

arne

rs a

nd c

olle

ague

s ab

out a

dditi

onal

lear

ning

re

sour

ces,

edu

catio

nal

oppo

rtun

ities

, and

opt

ions

fo

r ac

cess

ing

supp

ort

serv

ices

.

Pro

vide

s Le

arne

r G

uida

nce

and

Ref

erra

l:

30.1

M

aint

ains

cur

rent

info

rmat

ion

abou

t le

arne

r re

sour

ces

(e.g

. lib

rari

es, G

ED

test

ce

nter

s, a

nd d

ista

nce

educ

atio

n),

educ

atio

nal o

ppor

tuni

ties

(e.g

., oc

cupa

tiona

l/voc

atio

nal p

rogr

ams,

co

mm

unity

col

lege

s, li

tera

cy p

rogr

ams)

, an

d su

ppor

t ser

vice

s (e

.g. f

amily

res

ourc

e ce

nter

s, w

elfa

re, c

hild

car

e,

tran

spor

tatio

n).

30.2

Sh

ares

info

rmat

ion

abou

t res

ourc

es b

y in

tegr

atin

g in

form

atio

n in

to th

e or

ient

atio

n an

d th

roug

hout

the

inst

ruct

iona

l pro

gram

.

30.3

O

bser

ves

indi

vidu

al n

eeds

thro

ugho

ut

the

inst

ruct

iona

l pro

cess

and

res

pond

s w

ith a

ppro

pria

te s

uppo

rt a

nd

docu

men

ts.

See

also

indi

ctor

s 23

.1, 2

3.2,

23.

3, 2

3.4.

1 Indi

cato

rs:

Inst

ruct

or b

ehav

iors

, ski

lls, o

r pr

actic

es th

at d

emon

stra

te th

e ex

iste

nce

of th

e co

mpe

tenc

y.

30

Page 50: Instructor competencies and ind - CALPRO

Com

pete

ncie

s an

d P

erfo

rman

ce I

ndic

ator

s1

PR

OV

IDE

S L

EA

RN

ER

GU

IDA

NC

E A

ND

RE

FE

RR

AL

Com

pete

ncy

Indi

cato

rs o

f C

ompe

tenc

y P

rogr

am-S

peci

fic

Evi

denc

e 31

. M

akes

ref

erra

ls to

ap

prop

riat

e re

sour

ces

whe

n gu

idan

ce a

nd

coun

selin

g ne

eds

are

beyo

nd o

wn

expe

rtis

e.

Pro

vide

s Le

arne

r G

uida

nce

and

Ref

erra

l:

31.1

Rec

ogni

zes

whe

n it

is a

ppro

pria

te to

m

ake

a re

ferr

al.

31.2

C

olla

bora

tes

with

col

leag

ues

and

lear

ners

to m

aint

ain

a cu

rren

t lis

t of

agen

cy a

nd c

omm

unity

res

ourc

es w

ith

spec

ific

con

text

s.

31.3

M

akes

spe

cifi

c re

ferr

als,

doc

umen

ts,

and

follo

w-u

ps.

See

also

indi

cato

r 3.

3.

1 Indi

cato

rs:

Inst

ruct

or b

ehav

iors

, ski

lls, o

r pr

actic

es th

at d

emon

stra

te th

e ex

iste

nce

of th

e co

mpe

tenc

y.

31

Page 51: Instructor competencies and ind - CALPRO

Appendices

• Appendix A: Sample Illustrations of the Performance Indicators

• Appendix B: Self-Assessment Instrument

• Appendix C: Recommended Professional Development Activities

Page 52: Instructor competencies and ind - CALPRO

AP

PE

ND

IX A

S A

MP

LE

IL

LU

STR

AT

ION

S O

F T

HE

PE

RF

OR

MA

NC

E I

ND

ICA

TO

RS

MA

INT

AIN

S K

NO

WL

ED

GE

AN

D P

UR

SES

OW

N P

RO

FE

SSIO

NA

LIS

M

Com

pete

ncy

Indi

cato

rs o

f C

ompe

tenc

y Sa

mpl

e Il

lust

rati

on o

f th

e P

erfo

rman

ce I

ndic

ator

s 1.

D

evel

ops

and

mai

ntai

ns a

kn

owle

dge

base

in a

dult

lear

ning

and

de

velo

pmen

t.

Mai

ntai

ns K

now

ledg

e B

ase:

1.

1 Id

entif

ies

that

adu

lt le

arne

rs a

re

mot

ivat

ed b

y dr

awin

g on

thei

r ex

peri

ence

s, p

rovi

ding

opp

ortu

nitie

s fo

r le

arne

r su

cces

s to

bui

ld s

elf-

este

em

and

targ

etin

g in

stru

ctio

n ba

sed

on

lear

ner

goal

s.

In p

lann

ing

her

less

ons

for

an A

BE

cla

ss, t

he in

stru

ctor

rel

ies

on th

e fo

llow

ing

sour

ces

of in

form

atio

n: t

he in

form

atio

n ga

ined

thro

ugh

stud

y gr

oups

and

a w

orks

hop

seri

es o

n th

e ad

ult l

earn

er a

nd th

e ne

eds

asse

ssm

ent

from

lear

ners

. Sh

e pl

ans

less

ons

in b

rief

incr

emen

ts th

at w

ill a

llow

lear

ners

to

see

thei

r su

cces

ses

as w

ell a

s us

e th

eir

own

expe

rien

ces

as il

lust

ratio

ns.

For

exam

ple,

in m

akin

g a

job-

inte

rvie

w a

ppoi

ntm

ent,

lear

ners

are

en

cour

aged

to m

ake

a lis

t of

the

ques

tions

they

nee

d to

ask

(e.

g., w

here

? w

hat t

ime?

wha

t to

brin

g? w

ho w

ill s

he c

onta

ct?)

Lea

rner

s ca

n id

entif

y qu

estio

ns th

ey f

orgo

t to

ask

in m

akin

g pr

evio

us a

ppoi

ntm

ents

. 1.

2 Id

entif

ies

how

adu

lts le

arn

(cog

nitio

n)

by u

sing

mul

tiple

inst

ruct

iona

l ap

proa

ches

, fie

ld d

epen

dent

and

in

depe

nden

t lea

rnin

g an

d pr

oble

m

cent

ered

app

roac

hes

to le

arni

ng;

prov

idin

g m

ultip

le ty

pes

of s

enso

ry

expe

rien

ce; a

nd s

timul

atin

g le

arne

r re

flec

tion.

In p

lann

ing

for

a ne

w g

roup

of

lear

ners

, the

inst

ruct

or f

inds

that

the

maj

ority

of

them

are

His

pani

c w

ith n

o pr

ior

ESL

inst

ruct

ion.

She

, th

eref

ore,

bui

lds

into

her

inst

ruct

iona

l pla

ns a

lot o

f fi

eld-

depe

nden

t ac

tiviti

es w

here

by le

arne

rs c

an h

elp

each

oth

er in

sm

all g

roup

s w

hile

pr

actic

ing

Eng

lish.

She

als

o pl

ans

to u

se a

lot o

f re

al-l

ife

obje

cts

such

as

clot

hing

, hou

seho

ld it

ems

and

tool

s re

late

d to

thei

r w

ork.

1.3

Art

icul

ates

str

ateg

ies

and

cite

s m

ater

ials

app

ropr

iate

to d

iver

se

cultu

ral,

ethn

ic, r

acia

l, ag

e an

d so

cial

co

ntex

ts a

nd b

ackg

roun

ds, a

nd

reco

gniz

es th

at a

dults

are

at d

iffe

rent

st

ages

of

deve

lopm

ent.

The

inst

ruct

or a

sks

ESL

lear

ners

to b

ring

in o

ne s

hort

fab

le o

r fo

lk-s

tory

fr

om th

eir

cultu

re r

evea

ling

an im

port

ant c

ultu

ral v

alue

. A

stu

dent

fro

m

Wes

t Afr

ica,

for

exa

mpl

e, b

roug

ht in

a s

tory

abo

ut a

you

ng g

irl l

ost i

n th

e fo

rest

. N

o on

e w

ould

ans

wer

her

ple

as f

or h

elp

beca

use

she

had

been

ne

glec

ting

to g

reet

peo

ple

whe

n sh

e m

et th

em o

n th

e pa

th.

See

also

indi

cato

rs 9

.1, 1

0.2,

11.

2, 1

1.4

and

21.1

.

1

Page 53: Instructor competencies and ind - CALPRO

AP

PE

ND

IX A

S A

MP

LE

IL

LU

STR

AT

ION

S O

F T

HE

PE

RF

OR

MA

NC

E I

ND

ICA

TO

RS

MA

INT

AIN

S K

NO

WL

ED

GE

AN

D P

UR

SES

OW

N P

RO

FE

SSIO

NA

LIS

M

Com

pete

ncy

Indi

cato

rs o

f C

ompe

tenc

y Sa

mpl

e Il

lust

rati

on o

f th

e P

erfo

rman

ce I

ndic

ator

s 2.

D

evel

ops

and

mai

ntai

ns

an in

-dep

th k

now

ledg

e ba

se in

ow

n co

nten

t are

a an

d in

oth

er r

elev

ant

area

s.

Mai

ntai

ns K

now

ledg

e B

ase:

2.1

Has

pro

fess

iona

l pre

para

tion

and

or

trai

ning

in th

e pr

imar

y co

nten

t are

a.

Eve

ry y

ear,

the

inst

ruct

or ta

kes

a co

urse

at t

he c

omm

unity

col

lege

or

does

a

self

-stu

dy p

roje

ct in

com

pute

r ap

plic

atio

ns f

or h

er te

achi

ng a

rea.

The

ag

ency

giv

es h

er c

ontin

uing

edu

catio

n un

its (

CE

Us)

for

sal

ary

incr

ease

s up

on s

atis

fact

ory

com

plet

ion

of s

tudy

.

2.2

Part

icip

ates

in p

rofe

ssio

nal

deve

lopm

ent r

elat

ed to

ow

n or

rel

evan

t ar

eas

(e.g

. rea

ding

pro

fess

iona

l jo

urna

ls, c

ondu

ctin

g in

quir

y re

sear

ch

proj

ects

and

atte

ndin

g pr

ofes

sion

al

mee

tings

).

ESL

inst

ruct

ors

from

dif

fere

nt s

ites

in th

e ci

ty jo

ined

toge

ther

in a

n on

-lin

e ac

tion

rese

arch

pro

ject

to tr

y ou

t dif

fere

nt in

stru

ctio

nal s

trat

egie

s fo

r te

achi

ng c

onve

rsat

iona

l sub

ject

-ver

b ag

reem

ent t

o th

eir

adul

t lea

rner

s.

The

y ho

pe to

det

erm

ine

whi

ch s

trat

egie

s ha

ve th

e m

ost s

ucce

ss f

or

chan

ging

spe

akin

g pa

ttern

s.

2.3

Des

crib

es h

ow c

onte

nt a

rea

know

ledg

e ca

n be

tran

sfer

red

to th

e in

stru

ctio

nal

setti

ng.

In a

n on

goin

g se

min

ar o

n he

lpin

g le

arne

rs im

prov

e th

e ap

plic

atio

n of

le

arni

ng to

thei

r jo

bs, t

he in

stru

ctor

als

o sh

ares

with

stu

dent

s ho

w n

ew

cont

ent t

hey

have

lear

ned

is u

sed

in th

eir

inst

ruct

ion.

2.4

Art

icul

ates

pro

gram

’s g

oals

and

m

issi

on s

tate

men

t. In

the

supe

rmar

ket,

the

inst

ruct

or w

as c

onfr

onte

d by

a lo

cal b

usin

essm

an

who

exp

ress

ed a

bel

ief

that

the

adul

t edu

catio

n pr

ogra

m w

as d

isor

gani

zed

and

not p

repa

ring

lear

ners

for

suc

cess

in th

e w

orkp

lace

. Sh

e ex

plai

ned

that

w

orkp

lace

and

fam

ily li

tera

cy w

ere

both

maj

or o

bjec

tives

of

the

adul

t ed

ucat

ion

prog

ram

and

des

crib

ed w

ays

in w

hich

the

prog

ram

was

mee

ting

thos

e go

als.

See

also

indi

cato

r 9.

1.

2

Page 54: Instructor competencies and ind - CALPRO

AP

PE

ND

IX A

S A

MP

LE

IL

LU

STR

AT

ION

S O

F T

HE

PE

RF

OR

MA

NC

E I

ND

ICA

TO

RS

MA

INT

AIN

S K

NO

WL

ED

GE

AN

D P

UR

SES

OW

N P

RO

FE

SSIO

NA

LIS

M

Com

pete

ncy

Indi

cato

rs o

f C

ompe

tenc

y Sa

mpl

e Il

lust

rati

on o

f th

e P

erfo

rman

ce I

ndic

ator

s 3.

K

now

s ho

w to

inst

ruct

an

d/or

ref

er a

dults

who

ha

ve le

arni

ng d

isab

ilitie

s an

d ot

her

spec

ial n

eeds

(e

.g. a

ge, p

rior

edu

catio

n,

phys

ical

lim

itatio

ns).

Mai

ntai

ns K

now

ledg

e B

ase:

3.1

Art

icul

ates

str

ateg

ies

for

iden

tifyi

ng

stud

ents

who

hav

e sp

ecia

l nee

ds a

nd

for

inst

ruct

ing

this

pop

ulat

ion.

Dur

ing

a pr

ofes

sion

al d

evel

opm

ent s

essi

on o

n le

arni

ng d

isab

ilitie

s (L

D),

in

stru

ctor

s ar

e as

ked

to il

lust

rate

scr

eeni

ng te

chni

ques

for

LD

that

hav

e be

en s

ucce

ssfu

l for

them

.

3.2

Sugg

ests

way

s to

acc

omm

odat

e st

uden

ts w

ith s

peci

al n

eeds

. T

he in

stru

ctor

has

lear

ned

that

man

y A

BE

lear

ners

rea

d ve

ry s

low

ly b

ut

can

even

tual

ly c

ompr

ehen

d—gi

ven

exte

nded

tim

e or

spe

cial

ass

ista

nce.

O

ver

the

year

s sh

e ha

s le

arne

d w

ays

to a

llow

thos

e le

arne

rs to

be

succ

essf

ul w

hile

gra

dual

ly in

crea

sing

rea

ding

spe

ed.

She

now

men

tors

new

in

stru

ctor

s in

thos

e pr

oces

ses.

3.3

Indi

cate

s ho

w to

ref

er s

tude

nts

to o

ther

se

rvic

es o

r ag

enci

es in

-hou

se a

nd

exte

rnal

, whe

n ap

prop

riat

e.

The

age

ncy

mai

ntai

ns a

list

of

com

mun

ity r

esou

rces

for

lear

ners

with

sp

ecia

l nee

ds.

For

exam

ple,

a lo

cal o

ptom

etri

st o

ffer

s fr

ee v

isio

n sc

reen

ing

to a

genc

y-re

ferr

ed le

arne

rs.

At t

he e

nd o

f ea

ch in

stru

ctio

nal c

ycle

, in

stru

ctor

s do

cum

ent a

ll le

arne

rs w

ho w

ere

refe

rred

and

the

resu

lts o

f th

e re

ferr

al.

See

also

indi

cato

rs 1

6.1,

16.

2, 3

1.1,

31.

2,

31.3

.

3

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TO

RS

MA

INT

AIN

S K

NO

WL

ED

GE

AN

D P

UR

SES

OW

N P

RO

FE

SSIO

NA

LIS

M

Com

pete

ncy

Indi

cato

rs o

f C

ompe

tenc

y Sa

mpl

e Il

lust

rati

on o

f th

e P

erfo

rman

ce I

ndic

ator

s 4.

K

now

s an

d is

sen

sitiv

e to

de

man

ds a

nd

resp

onsi

bilit

ies

of a

dults

as

wor

kers

, fam

ily

mem

bers

, citi

zens

and

co

mm

unity

mem

bers

.

Mai

ntai

ns K

now

ledg

e B

ase:

4.1

Art

icul

ates

that

lear

ners

bri

ng

expe

rien

ces

from

mul

tiple

life

rol

es to

th

e in

stru

ctio

nal s

ettin

g.

The

inst

ruct

or a

sks

AB

E le

arne

rs to

tell

how

impr

ovin

g re

adin

g sk

ills

has

chan

ged

thei

r liv

es a

t wor

k, a

t hom

e, o

r in

the

com

mun

ity.

4.2

Iden

tifie

s m

ater

ials

and

tech

nolo

gy th

at

refl

ect c

onte

xts

of h

ome,

wor

k an

d co

mm

unity

.

A ta

sk-f

orce

of

inst

ruct

ors

scre

en c

ompu

ter

inst

ruct

iona

l sof

twar

e to

ens

ure

that

it c

an b

e ea

sily

ada

pted

to th

e lif

e an

d w

ork

of le

arne

rs in

this

co

mm

unity

. In

stru

ctor

s re

gula

rly

give

spe

cifi

c fe

edba

ck to

the

task

for

ce

on th

e su

cces

s of

the

soft

war

e.

4.3

Iden

tifie

s st

rate

gies

that

are

fle

xibl

e en

ough

to a

ccom

mod

ate

adul

t sc

hedu

ling

and

atte

ndan

ce n

eeds

.

The

ESL

inst

ruct

or b

egin

s ea

ch c

lass

by

revi

ewin

g ex

erci

ses

from

pre

viou

s le

sson

s so

that

lear

ners

who

hav

e m

isse

d cl

asse

s ca

n ca

tch-

up, a

nd s

tude

nts

who

atte

nded

can

pra

ctic

e.

See

also

indi

cato

r 20

.2.

4

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OR

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E I

ND

ICA

TO

RS

MA

INT

AIN

S K

NO

WL

ED

GE

AN

D P

UR

SES

OW

N P

RO

FE

SSIO

NA

LIS

M

Com

pete

ncy

Indi

cato

rs o

f C

ompe

tenc

y Sa

mpl

e Il

lust

rati

on o

f th

e P

erfo

rman

ce I

ndic

ator

s 5.

K

now

s ho

w

tech

nolo

gica

l sys

tem

s w

ork

and

how

to a

pply

th

at k

now

ledg

e to

in

stru

ctio

nal a

nd

adm

inis

trat

ive

func

tions

.

Mai

ntai

ns K

now

ledg

e B

ase:

5.1

Illu

stra

tes

prof

icie

ncy

in u

sing

and

se

lect

ing

appr

opri

ate

and

curr

ent

tech

nolo

gy s

uch

as: w

ord

proc

essi

ng,

data

man

agem

ent,

pres

enta

tions

so

ftw

are,

tele

com

mun

icat

ions

, e-m

ail

and

othe

r m

eans

of

acce

ssin

g in

form

atio

n.

Dur

ing

the

agen

cy’s

Med

ia F

air,

inst

ruct

ors

dem

onst

rate

a n

ew u

se o

f in

stru

ctio

nal t

echn

olog

y an

d ex

plai

n ho

w it

pre

pare

s le

arne

rs f

or h

ome,

w

ork,

or

for

com

mun

ity p

artic

ipat

ion.

5.2

Des

igns

and

del

iver

s in

stru

ctio

n th

at

inco

rpor

ates

tech

nolo

gy in

a

mea

ning

ful w

ay in

to th

e cu

rric

ulum

.

See

evid

ence

5.1

.

5.3

Illu

stra

tes

how

tech

nolo

gy c

an b

e us

ed

to m

onito

r le

arni

ng; t

rack

atte

ndan

ce,

lear

ner

prog

ress

and

out

com

es; a

nd

com

mun

icat

e in

form

atio

n to

lear

ners

an

d pr

ogra

m s

taff

and

oth

er

stak

ehol

ders

(e.

g., l

egis

lato

rs).

Inst

ruct

or p

rovi

des

the

agen

cy w

ith w

eekl

y da

ta o

n st

uden

t atte

ndan

ce, o

n an

y ne

w te

st s

core

s, o

r in

stan

ces

of s

tude

nt g

oal a

ttain

men

t. T

he d

ata

are

ente

red

in to

the

agen

cy’s

MIS

and

a m

onth

ly r

epor

t is

prov

ided

to th

e in

stru

ctor

, who

in tu

rn, u

ses

the

info

rmat

ion

to in

form

stu

dent

s.

5.4

Part

icip

ates

in te

chno

logi

cal t

rain

ing

to

be p

repa

red

to e

xplo

re, e

valu

ate

and

use

com

pute

r/te

chno

logi

cal r

esou

rces

.

Eac

h ye

ar a

ll in

stru

ctor

s ar

e ex

pect

ed to

eng

age

in o

ne a

ctiv

ity th

at e

xpan

ds

thei

r us

e of

tech

nolo

gy.

Inst

ruct

ors

keep

a b

rief

log

of th

ose

activ

ities

and

th

e in

stru

ctio

nal r

esul

ts.

See

also

indi

cato

r 19

.1.

5

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INT

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S K

NO

WL

ED

GE

AN

D P

UR

SES

OW

N P

RO

FE

SSIO

NA

LIS

M

Com

pete

ncy

Indi

cato

rs o

f C

ompe

tenc

y Sa

mpl

e Il

lust

rati

on o

f th

e P

erfo

rman

ce I

ndic

ator

s 6.

K

now

s ab

out a

nd/o

r kn

ows

how

to a

cces

s in

form

atio

n ab

out o

wn

orga

niza

tion,

com

mun

ity

reso

urce

s an

d is

sues

, re

leva

nt la

ws

and

regu

latio

ns.

Mai

ntai

ns K

now

ledg

e B

ase:

6.1

Iden

tifie

s ga

ps in

ow

n kn

owle

dge

and

seek

s to

fin

d in

form

atio

n to

add

ress

th

ose

gaps

.

Inst

ruct

ors

each

yea

r us

e a

com

preh

ensi

ve li

st o

f in

stru

ctio

nal

com

pete

ncie

s to

ass

ess

area

s of

nee

ded

impr

ovem

ent a

nd d

esig

n in

divi

dual

de

velo

pmen

t pla

ns (

IDPs

) to

add

ress

thos

e ne

eds.

6.2

Iden

tifie

s ow

n or

gani

zatio

n an

d co

mm

unity

res

ourc

es th

at c

an p

rovi

de

mat

eria

ls f

or in

stru

ctio

n (e

.g. L

eagu

e of

W

omen

Vot

ers,

Com

mun

ity R

esou

rce

Gui

de a

nd E

mpl

oym

ent C

omm

issi

on)

and

shar

es in

form

atio

n w

ith s

taff

and

st

uden

ts.

Inst

ruct

ors

join

tly d

evel

op a

list

of

agen

cy a

nd c

omm

unity

inst

ruct

iona

l re

sour

ces

that

are

rea

dily

acc

essi

ble.

The

list

is u

pdat

ed y

earl

y w

ith n

ew

addi

tions

or

dele

tions

that

ref

lect

inst

ruct

or u

se a

nd s

atis

fact

ion.

6.3

Des

igns

inst

ruct

iona

l uni

ts b

ased

upo

n le

arne

r ne

eds,

exp

erie

nces

, and

in

tere

sts;

com

mun

ity r

esou

rces

and

is

sues

.

Whe

n lo

cal e

lect

ions

are

taki

ng p

lace

, ins

truc

tors

dev

elop

less

ons

that

pr

omot

e di

scus

sion

of

key

issu

es a

nd th

at e

ncou

rage

vot

er r

egis

trat

ion

and

votin

g.

See

also

indi

cato

rs 2

0.1,

20.

2.

6

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TO

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MA

INT

AIN

S K

NO

WL

ED

GE

AN

D P

UR

SES

OW

N P

RO

FE

SSIO

NA

LIS

M

Com

pete

ncy

Indi

cato

rs o

f C

ompe

tenc

y Sa

mpl

e Il

lust

rati

on o

f th

e P

erfo

rman

ce I

ndic

ator

s 7.

A

sses

ses

own

need

for

pr

ofes

sion

al g

row

th a

nd

deve

lops

and

mon

itors

ow

n pr

ofes

sion

al

deve

lopm

ent p

lan.

Pur

sues

Ow

n P

rofe

ssio

nalis

m:

7.1

Rev

iew

s A

dult

Edu

cato

r In

stru

ctor

C

ompe

tenc

ies.

U

sing

the

list o

f in

stru

ctio

nal c

ompe

tenc

ies

and

IDPs

dev

elop

ed in

6.1

, a

grou

p of

ESL

inst

ruct

ors

with

sim

ilar

obje

ctiv

es d

ecid

e to

for

m a

stu

dy

circ

le to

elim

inat

e th

e du

plic

atio

n of

eff

orts

and

to s

hare

inst

ruct

iona

l pr

actic

es th

at h

ave

prov

ed e

ffec

tive.

7.2

Ref

lect

s on

inst

ruct

iona

l pra

ctic

e an

d pr

ogra

m g

oals

and

initi

ativ

es

indi

vidu

ally

, and

with

col

leag

ues

(e.g

., th

roug

h pr

actit

ione

r re

sear

ch, s

tudy

ci

rcle

s, s

hari

ng/n

etw

orki

ng g

roup

s an

d w

ith te

am m

embe

rs).

See

evid

ence

7.1

.

7.3

Wor

ks w

ith c

olle

ague

s an

d su

perv

isor

s to

sel

ect a

ppro

pria

te p

rofe

ssio

nal

deve

lopm

ent a

ppro

ache

s (e

.g. i

nqui

ry

rese

arch

, wor

ksho

ps,

obse

rvat

ion/

feed

back

, pro

duct

de

velo

pmen

t).

Inst

ruct

ors

who

are

mem

bers

of

a st

udy

circ

le d

ecid

e th

ey w

ould

like

the

oppo

rtun

ity o

f ob

serv

ing

one

anot

her’

s le

sson

s re

late

d to

thei

r co

mm

on s

et

of o

bjec

tives

. T

hey

also

wan

t opp

ortu

nitie

s to

dis

cuss

obs

erva

tions

and

to

mod

ify

thei

r in

stru

ctio

nal s

trat

egie

s.

7.4

Seek

s ad

min

istr

ativ

e or

col

labo

rativ

e su

ppor

t in

deve

lopi

ng a

n in

divi

dual

pr

ofes

sion

al d

evel

opm

ent p

lan

that

in

clud

es g

oals

and

obj

ectiv

es.

In p

lann

ing

her

less

ons,

the

inst

ruct

or r

ealiz

es th

at s

he k

now

s lit

tle a

bout

ho

w to

mot

ivat

e le

arne

rs f

rom

oth

er c

ultu

res.

She

dec

ides

to d

o re

sear

ch

on h

er o

wn

with

the

help

of

a co

mpu

ter

netw

ork

of E

SL in

stru

ctor

s w

ho

also

are

inte

rest

ed in

this

topi

c an

d w

ill s

hare

thei

r re

sour

ces.

She

hop

es to

ob

serv

e ot

her

inst

ruct

ors

who

are

suc

cess

ful i

n m

otiv

atin

g th

eir

ESL

st

uden

ts.

She

desi

gns

a pr

ofes

sion

al d

evel

opm

ent p

lan

and

pres

ents

it to

th

e ad

min

istr

atio

n to

see

if th

ey w

ill p

rovi

de h

er w

ith s

ome

rele

ase

time

to

purs

ue h

er o

bjec

tives

. 7.

5 R

egul

arly

rev

iew

s le

arne

r pl

acem

ent,

diag

nost

ic a

nd o

utco

me

data

to

dete

rmin

e pr

ofes

sion

al d

evel

opm

ent

need

s.

As

part

of

her

inst

ruct

iona

l pro

fess

iona

l dev

elop

men

t pla

n (I

DP)

, the

in

stru

ctor

kee

ps a

jour

nal o

n th

e ef

fect

s he

r in

terv

entio

ns h

ave

on le

arne

rs

in te

rms

of le

arne

r go

al a

chie

vem

ent.

7

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ICA

TO

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MA

INT

AIN

S K

NO

WL

ED

GE

AN

D P

UR

SES

OW

N P

RO

FE

SSIO

NA

LIS

M

Com

pete

ncy

Indi

cato

rs o

f C

ompe

tenc

y Sa

mpl

e Il

lust

rati

on o

f th

e P

erfo

rman

ce I

ndic

ator

s 8.

E

ngag

es in

a v

arie

ty o

f se

lf-d

irec

ted

and

colle

gial

pro

fess

iona

l de

velo

pmen

t act

iviti

es

and

inco

rpor

ates

new

sk

ills

and

know

ledg

e in

to

lear

ning

env

iron

men

t to

enha

nce

the

qual

ity o

f in

stru

ctio

n.

Pur

sues

Ow

n P

rofe

ssio

nalis

m:

8.1

Part

icip

ates

in a

var

iety

of

prof

essi

onal

de

velo

pmen

t act

iviti

es, s

uch

as

wor

ksho

ps, i

nstit

utes

, ob

serv

atio

n/fe

edba

ck, p

ract

ition

er

rese

arch

(e.

g., o

nlin

e or

trad

ition

al

rese

arch

), s

tudy

gro

ups

and

prof

essi

onal

ass

ocia

tions

(e.

g., l

ocal

, st

ate,

nat

iona

l) b

ased

on

indi

vidu

al a

nd

prog

ram

nee

ds.

The

ESL

inst

ruct

or, a

lthou

gh p

art-

time,

fee

ls a

res

pons

ibili

ty to

be

as

prof

essi

onal

as

poss

ible

in h

er in

stru

ctio

nal r

ole.

She

atte

nds

as m

any

of

the

ESL

pro

fess

iona

l dev

elop

men

t wor

ksho

ps a

s sh

e ca

n. S

he a

lso

asks

to

sit-

in o

n so

me

of th

e st

udy

circ

le m

eetin

gs th

at r

elat

e to

her

inst

ruct

iona

l as

sign

men

t.

8.2

Prac

tices

and

inte

grat

es n

ew

inst

ruct

iona

l str

ateg

ies.

W

here

as th

e in

stru

ctor

has

dev

elop

ed n

umer

ous

inst

ruct

iona

l str

ateg

ies

that

le

arne

rs e

njoy

and

sho

w p

rogr

ess

from

, she

con

stan

tly s

earc

hes

for

new

de

vice

s an

d st

rate

gies

that

will

eng

age

lear

ners

and

pro

vide

var

iety

.

8.3

Eng

ages

in r

efle

ctiv

e ac

tiviti

es b

oth

indi

vidu

ally

and

with

oth

ers

(e.g

., m

ento

rs, s

uper

viso

rs).

From

tim

e-to

-tim

e, th

e in

stru

ctor

ask

s if

she

can

pre

sent

an

inst

ruct

iona

l pr

oble

m th

at s

he is

fac

ing

to th

e E

SL s

tudy

gro

up in

whi

ch s

he p

artic

ipat

es.

Alth

ough

thei

r ob

ject

ives

are

som

ewha

t dif

fere

nt f

rom

her

ow

n ID

P, s

he

valu

es th

eir

thin

king

and

fee

dbac

k.

See

also

indi

cato

r 23

.2, 7

.5.

8

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TO

RS

OR

GA

NIZ

ES

AN

D D

EL

IVE

RS

INST

RU

CT

ION

CO

MP

ET

EN

CY

In

dica

tors

of

Com

pete

ncy

Sam

ple

Illu

stra

tion

of

the

Per

form

ance

Ind

icat

ors

9.

Plan

s in

stru

ctio

n th

at is

co

nsis

tent

with

the

prog

ram

’s m

issi

on a

nd

goal

s.

Org

aniz

es I

nstr

uctio

n:

9.1

Dev

elop

s, s

elec

ts a

nd e

valu

ates

in

stru

ctio

nal s

trat

egie

s an

d m

ater

ials

co

nsis

tent

with

the

mis

sion

and

goa

ls

of th

e pr

ogra

m.

Bec

ause

ther

e is

a g

row

ing

wor

kfor

ce n

eed

in th

eir

com

mun

ity a

nd th

e pr

ogra

m w

ants

to s

erve

that

nee

d, th

e in

stru

ctor

des

igns

a s

erie

s of

less

ons

for

her

AB

E le

arne

rs th

at a

ddre

ss c

omm

unity

in th

e w

orkp

lace

. Sh

e us

es

role

-pla

y an

d si

mul

atio

n ac

tiviti

es a

s w

ell a

s m

emo

wri

ting

and

read

ing

of

case

stu

dies

—m

any

of w

hich

ref

lect

inci

dent

s re

port

ed b

y le

arne

rs f

rom

th

eir

wor

kpla

ce e

xper

ienc

es.

9.2

Dev

elop

s le

sson

s in

seq

uenc

e th

at

focu

s on

nee

ded

skill

s an

d in

form

atio

n an

d th

at m

eet t

he le

arni

ng g

oals

of

the

stud

ent a

nd th

e ob

ject

ives

of

the

prog

ram

.

See

evid

ence

9.1

.

See

also

indi

cato

r 2.

4.

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AN

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INST

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CO

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ET

EN

CY

In

dica

tors

of

Com

pete

ncy

Sam

ple

Illu

stra

tion

of

the

Per

form

ance

Ind

icat

ors

10. I

dent

ifie

s an

d re

spon

ds

to le

arne

rs’

indi

vidu

al

and

grou

p ne

eds,

in

tere

sts,

and

goa

ls

whe

n de

velo

ping

in

stru

ctio

nal p

lans

.

Org

aniz

es I

nstr

uctio

n:

10.1

Con

duct

s pr

elim

inar

y an

d on

goin

g st

uden

t nee

ds a

nd a

cade

mic

as

sess

men

ts th

roug

h st

uden

t in

terv

iew

s, s

urve

ys a

nd u

nsol

icite

d co

mm

ents

.

One

of

the

firs

t act

iviti

es th

at th

e in

stru

ctor

use

s w

ith h

is B

egin

ning

-lev

el

AB

E s

tude

nts

is to

hel

p th

em c

ompl

ete

a ne

eds

asse

ssm

ent s

urve

y in

clud

ing

such

item

s as

wha

t the

y ho

pe to

lear

n, h

ow th

ey p

lan

to u

se w

hat

they

lear

n, w

hat p

rior

sch

oolin

g th

ey h

ave

had,

and

whe

ther

pas

t sch

oolin

g pr

esen

ted

any

spec

ific

pro

blem

s. A

fter

see

ing

sam

ples

of

thei

r w

ork,

the

inst

ruct

or s

its d

own

with

eac

h st

uden

t and

rev

iew

s th

eir

expe

ctat

ions

and

th

e ta

sks

requ

ired

to r

each

thos

e ex

pect

atio

ns.

10.2

Ide

ntif

ies

inst

ruct

iona

l con

tent

and

co

ntex

t bas

ed u

pon

lear

ner

need

s,

inte

rest

s, g

oals

and

exp

erie

nces

.

Usi

ng th

e re

sults

of

the

lear

ner

need

s as

sess

men

t, th

e in

stru

ctor

rea

lizes

th

at th

e m

ajor

ity o

f hi

s A

BE

stu

dent

s fe

el th

at th

eir

lack

of

read

ing

wri

ting

skill

s ar

e im

pedi

ng jo

b pr

omot

ion.

The

y of

ten

refu

se to

acc

ept p

ositi

ons

that

req

uire

wri

ting

repo

rts

or r

eadi

ng c

ontr

acts

or

spec

ific

atio

n ch

arts

. T

he

inst

ruct

or v

isits

sev

eral

loca

l bus

ines

ses

and

asks

for

ano

nym

ous

sam

ples

of

rep

orts

, con

trac

ts a

nd o

ther

job-

rela

ted

read

ing/

wri

ting

task

s to

use

with

le

arne

rs s

o th

ey c

an u

nder

stan

d, b

e co

mfo

rtab

le w

ith, a

nd p

ract

ice

skill

s ne

eded

by

the

wor

kpla

ce.

10.3

Pla

ns in

stru

ctio

nal a

ctiv

ities

that

in

volv

e le

arne

rs in

the

appl

icat

ion

of

skill

s w

ithin

the

lear

ning

env

iron

men

t an

d to

rea

l lif

e ex

peri

ence

s.

See

evid

ence

10.

2.

10.4

Des

igns

inst

ruct

ion

that

inco

rpor

ates

te

chno

logy

. Pr

omot

ion

at lo

cal b

usin

esse

s in

crea

sing

ly r

equi

res

com

pete

nce

in u

sing

su

ch c

ompu

ter

prog

ram

s as

Mic

roso

ft W

ord

to w

rite

rep

orts

, gen

erat

e gr

aphs

, and

e-m

ail c

olle

ague

s. B

y us

ing

com

pute

r in

stru

ctio

n, th

e in

stru

ctor

can

wor

k on

wri

ting

skill

s at

the

sam

e tim

e th

at s

tude

nts

beco

me

skill

ed in

com

pute

r pr

ogra

ms.

Se

e al

so in

dica

tor

1.1,

1.3

,11.

1, 1

8.3,

27.

1.

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INST

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CO

MP

ET

EN

CY

In

dica

tors

of

Com

pete

ncy

Sam

ple

Illu

stra

tion

of

the

Per

form

ance

Ind

icat

ors

11. C

reat

es a

phy

sica

l and

in

terp

erso

nal c

limat

e th

at is

con

duci

ve to

le

arni

ng b

y dr

awin

g on

ad

ult l

earn

ing

theo

ry,

and

know

ledg

e of

le

arne

rs’

cultu

res,

and

in

terp

erso

nal d

ynam

ics.

Del

iver

s In

stru

ctio

n:

11.1

Org

aniz

es th

e ph

ysic

al e

nvir

onm

ent f

or

adul

ts (

e.g.

mov

eabl

e fu

rnitu

re to

fa

cilit

ate

diff

eren

t gro

upin

g, a

dequ

ate

light

ing,

com

fort

able

fur

nitu

re,

tem

pera

ture

and

a s

afe,

non

-thr

eate

ning

en

viro

nmen

t).

Eve

n th

ough

the

inst

ruct

or h

as to

teac

h hi

s A

BE

cla

ss in

a r

oom

use

d by

the

seco

ndar

y pr

ogra

m d

urin

g th

e da

y, h

e re

arra

nges

the

furn

iture

fro

m “

row

,”

into

a s

emi-

circ

le s

o th

at th

e ad

ult l

earn

ers

can

see

one

anot

her

as th

ey

spea

k an

d so

that

des

ks c

an e

asily

be

turn

ed to

for

m s

mal

l gro

ups,

whe

n ne

eded

.

11.2

Sel

ects

exa

mpl

es, m

ater

ials

, and

gr

oupi

ng s

trat

egie

s ap

prop

riat

e fo

r th

e di

vers

ity o

f le

arne

rs in

clud

ing

fiel

d de

pend

ent a

nd f

ield

inde

pend

ent

lear

ning

as

wel

l as

indu

ctiv

e an

d de

duct

ive

lear

ning

.

The

inst

ruct

or m

akes

sur

e th

at e

very

2-h

our

clas

s in

clud

es a

sm

all-

grou

p ac

tivity

as

wel

l as

a “p

rese

ntat

ion”

and

som

e in

divi

dual

wor

k so

that

le

arne

rs w

ith d

iffe

rent

lear

ning

pre

fere

nces

can

eac

h fi

nd a

par

t of

each

se

ssio

n th

at b

est a

ccom

mod

ates

thei

r le

arni

ng p

refe

renc

es.

11.3

Enc

oura

ges

lear

ners

to u

se th

eir

own

expe

rien

ces

to il

lust

rate

and

cla

rify

le

arni

ng.

Onc

e le

arne

rs in

dica

te th

ey u

nder

stan

d a

part

icul

ar c

once

pt, t

he in

stru

ctor

as

ks th

em to

pro

vide

exa

mpl

es o

f ho

w th

e co

ncep

t rel

ates

to th

eir

own

lives

. Fo

r ex

ampl

e, h

e as

ked

stud

ents

to il

lust

rate

how

the

stud

y sk

ill o

f “p

arap

hras

ing”

can

als

o be

use

d in

thei

r w

orkp

lace

s.

11.4

Mod

els

cultu

ral s

ensi

tivity

rel

ated

to

gend

er d

iffe

renc

es, s

ocio

-eco

nom

ic

stat

us a

nd g

roup

dyn

amic

s.

In a

n E

SL c

lass

, the

inst

ruct

or s

omet

imes

gro

ups

by g

ende

r as

wel

l as

hete

roge

neou

sly

to a

ccom

mod

ate

thos

e cu

lture

s w

here

wom

en a

re

unco

mfo

rtab

le in

dis

agre

eing

with

men

. A

t the

sam

e tim

e, w

hen

usin

g m

ixed

gro

ups,

she

is c

aref

ul to

exp

lain

how

, in

this

cou

ntry

, men

and

w

omen

’s id

eas

are

expe

cted

to b

e eq

ually

val

ued.

11

.5 E

stab

lishe

s ra

ppor

t thr

ough

hum

or

enth

usia

sm, c

onfi

denc

e, r

espe

ct a

nd

man

ner.

Tel

ling

amus

ing

anec

dote

s ab

out h

er o

wn

mis

take

s w

ith la

ngua

ge a

llow

s th

e in

stru

ctor

to in

trod

uce

hum

or a

nd m

ake

the

lear

ners

mor

e w

illin

g to

di

scus

s th

eir

own

lang

uage

“fa

ux p

as.”

Se

e al

so in

dica

tor

1.2,

1.3

, 10.

3.

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ES

AN

D D

EL

IVE

RS

INST

RU

CT

ION

CO

MP

ET

EN

CY

In

dica

tors

of

Com

pete

ncy

Sam

ple

Illu

stra

tion

of

the

Per

form

ance

Ind

icat

ors

12. I

nstr

ucto

r ap

plie

s kn

owle

dge

of te

ache

r-di

rect

ed a

nd le

arne

r-ce

nter

ed in

stru

ctio

n.

Del

iver

s In

stru

ctio

n:

12.1

Dem

onst

rate

s a

vari

ety

of te

achi

ng

stra

tegi

es w

ithin

the

inst

ruct

iona

l se

tting

.

In a

n A

BE

rea

ding

cla

ss, t

he in

stru

ctor

is c

aref

ul to

inco

rpor

ate

a va

riet

y of

re

adin

g st

rate

gies

and

con

tent

. Fo

r ex

ampl

e, h

e so

met

imes

has

lear

ners

re

ad f

rom

TV

pro

gram

scr

ipts

, act

ing

out t

he p

arts

; pra

ctic

e re

adin

g pa

ssag

es th

at a

re d

esig

ned

to c

onvi

nce

som

eone

to d

o or

pur

chas

e so

met

hing

; or

read

alo

ud d

irec

tions

that

are

fol

low

ed a

s th

ey a

re r

ead.

12

.2 S

erve

s as

a “

faci

litat

or o

f le

arni

ng”

and

as a

res

ourc

e an

d co

mm

unic

ator

of

info

rmat

ion.

The

inst

ruct

or u

ses

a “c

ase

stud

y” th

at r

equi

res

stud

ents

to c

oope

rativ

ely

solv

e a

prob

lem

. H

e re

mai

ns a

s a

reso

urce

to c

lari

fy la

ngua

ge, e

xpla

in

proc

ess

and

lead

dis

cuss

ions

on

the

resu

lts.

Prio

r to

that

pro

cess

, how

ever

, he

is th

e di

spen

ser

of in

form

atio

n on

gro

up p

roce

ss, p

robl

em-s

olvi

ng

tech

niqu

es, a

nd lo

gica

l inq

uiry

. 12

.3 S

hare

s w

ith le

arne

rs a

ppro

pria

te

deci

sion

mak

ing

resp

onsi

bilit

ies.

W

hen

deci

sion

s ne

ed to

be

mad

e fr

om s

ever

al a

ltern

ativ

es, t

he in

stru

ctor

ex

plai

ns s

uch

devi

ces

as “

forc

e fi

eld”

ana

lysi

s to

hel

p se

e th

e ba

rrie

rs,

supp

orts

, and

like

lihoo

d of

suc

cess

of

vari

ous

alte

rnat

ive

solu

tions

. 12

.4 L

inks

inst

ruct

ion

to le

arne

rs n

eeds

as

sess

men

ts.

Dur

ing

an E

SL s

tude

nt n

eeds

ass

essm

ent,

seve

ral l

earn

ers

indi

cate

d th

ey

pref

er in

depe

nden

t stu

dy to

wor

king

in g

roup

s. T

he E

SL in

stru

ctor

is

care

ful t

o se

t up

grou

p w

ork

that

has

an

inde

pend

ent s

tudy

com

pone

nt.

For

exam

ple,

eac

h le

arne

r is

ask

ed to

rea

d in

form

atio

n in

depe

nden

tly a

nd

then

to s

hare

the

find

ings

with

oth

er le

arne

rs w

ho h

ave

done

like

wis

e w

ith

diff

eren

t inf

orm

atio

n. T

hus

lear

ners

see

how

inde

pend

ent l

earn

ing

fits

into

gr

oup

activ

ities

in s

ocie

ty o

r in

the

wor

kpla

ce.

12.5

Dra

ws

upon

lear

ner

expe

rien

ces

whe

n pr

ovid

ing

and

deliv

erin

g in

stru

ctio

n.

The

inst

ruct

or h

as e

ach

of h

er A

BE

stu

dent

s te

ll ab

out a

n in

cide

nt w

hen

they

wer

e “c

heat

ed”

by s

omeo

ne.

The

sto

ries

wer

e th

en ty

ped

by a

n ai

de

and

beca

me

a re

adin

g re

sour

ce f

or th

e le

arne

rs.

12.6

Inc

orpo

rate

s in

stru

ctio

nal a

ctiv

ities

that

ac

tivel

y in

volv

e le

arne

rs in

the

appl

icat

ion

of s

kills

.

Beg

inni

ng E

SL s

tude

nts

that

wer

e le

arni

ng a

ppro

pria

te E

nglis

h fo

r th

e su

perm

arke

t, se

t up

a “s

tore

” in

cla

ss w

here

by th

ey p

urch

ased

pro

duct

s (e

mpt

y co

ntai

ners

) br

ough

t in

by th

e le

arne

rs th

emse

lves

. L

earn

ers

role

-pl

ayed

the

cash

ier,

cou

rtes

y cl

erk,

and

cus

tom

er.

12

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OR

GA

NIZ

ES

AN

D D

EL

IVE

RS

INST

RU

CT

ION

CO

MP

ET

EN

CY

In

dica

tors

of

Com

pete

ncy

Sam

ple

Illu

stra

tion

of

the

Per

form

ance

Ind

icat

ors

13. M

odel

s co

mm

unic

atio

n,

nego

tiatio

n, d

ecis

ion-

mak

ing

and

prob

lem

-so

lvin

g sk

ills

for

lear

ners

.

Del

iver

s In

stru

ctio

n:

13.1

Com

mun

icat

es to

lear

ners

the

thin

king

pr

oces

s fo

r pr

oble

m s

olvi

ng a

nd m

eta­

cogn

ition

and

enc

oura

ges

clas

sroo

m

deci

sion

mak

ing

by le

arne

rs.

Lea

rner

s id

entif

y tr

ansp

orta

tion

prob

lem

s in

atte

ndin

g cl

asse

s at

nig

ht.

Tog

ethe

r, th

ey b

rain

stor

m e

ach

step

in th

e pr

oble

m-s

olvi

ng p

roce

ss a

nd

com

e up

with

alte

rnat

ives

for

dec

isio

n-m

akin

g. T

he in

stru

ctor

ask

s le

arne

rs h

ow th

is p

roce

ss m

ight

hel

p so

lve

othe

r pr

oble

ms

they

enc

ount

er.

13.2

Pro

vide

s tim

ely

feed

back

to le

arne

rs

rega

rdin

g th

eir

prog

ress

. B

ecau

se a

dults

in h

er A

BE

cla

ss le

ad b

usy

lives

, the

inst

ruct

or u

ses

brie

f w

ritte

n an

d re

adin

g ac

tiviti

es th

at c

an b

e di

scus

sed

and

corr

ecte

d im

med

iate

ly s

o th

at e

ach

sess

ion

is a

com

plet

e ev

ent.

Thi

s pr

oces

s av

oids

th

e pr

oble

ms

of a

bsen

t lea

rner

s du

ring

cru

cial

fee

dbac

k.

13.3

Allo

ws

clas

sroo

m ti

me

for

grou

p an

d in

divi

dual

pro

cess

ing

and

grou

p pr

oble

m s

olvi

ng.

See

evid

ence

13.

1.

13.4

Exh

ibits

sev

eral

sty

les

of

com

mun

icat

ion:

ver

bal,

non-

verb

al,

and

wri

tten.

The

inst

ruct

or u

ses

wor

kpla

ce s

cena

rios

that

invo

lve

wri

tten

mem

os th

at

are

mis

inte

rpre

ted.

The

sce

nari

o de

scri

bes

a co

nfro

ntat

ion

that

fol

low

s af

ter

wor

kers

rea

d th

e m

emo.

Lea

rner

s an

alyz

e th

e ef

fect

s of

the

wri

tten,

ver

bal

and

non-

verb

al c

omm

unic

atio

n an

d of

fer

solu

tions

for

the

way

the

mem

o sh

ould

hav

e be

en w

ritte

n.

13.5

Org

aniz

es in

stru

ctio

n an

d le

arni

ng

envi

ronm

ent t

o en

able

stu

dent

s to

pa

rtic

ipat

e in

rea

l lif

e co

mm

unic

atio

n,

nego

tiatio

n, p

robl

em s

olvi

ng a

nd

deci

sion

mak

ing.

The

inst

ruct

or a

sks

lear

ners

to b

rain

stor

m c

omm

unic

atio

n pr

oble

ms

they

ha

ve a

ctua

lly f

aced

. O

ne o

r tw

o pr

oble

ms

are

sele

cted

by

the

grou

p to

an

alyz

e an

d so

lve.

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OR

MA

NC

E I

ND

ICA

TO

RS

OR

GA

NIZ

ES

AN

D D

EL

IVE

RS

INST

RU

CT

ION

CO

MP

ET

EN

CY

In

dica

tors

of

Com

pete

ncy

Sam

ple

Illu

stra

tion

of

the

Per

form

ance

Ind

icat

ors

14. E

mpl

oys

indi

vidu

al,

grou

p an

d te

am le

arni

ng.

Del

iver

s In

stru

ctio

n:

14.1

Use

s in

divi

dual

, gro

up a

nd te

am

activ

ities

. T

he in

stru

ctor

est

ablis

hes

a re

al ta

sk f

or le

arne

rs th

at r

equi

res

team

-wor

k.

For

exam

ple,

lear

ners

wer

en’t

sur

e th

at th

e gr

oup

activ

ities

in th

e ad

ult

clas

s w

ere

real

ly u

sefu

l for

fut

ure

jobs

. T

hey

visi

ted

busi

ness

es o

n th

eir

own,

ask

ed q

uest

ions

des

igne

d in

cla

ss a

bout

team

wor

k in

the

wor

kpla

ce,

and

repo

rted

the

resu

lts.

14.2

Org

aniz

es a

ctiv

ities

that

ena

ble

lear

ners

to

rec

ogni

ze th

e im

port

ance

of

grou

p/te

am g

oals

and

indi

vidu

al

cont

ribu

tions

.

In e

stab

lishi

ng th

e pr

oble

m-b

ased

team

s, th

e in

stru

ctor

taug

ht a

bout

rol

es

that

team

mem

bers

pla

y an

d di

d si

mul

atio

n ro

le-p

layi

ng b

efor

e le

arne

rs

visi

ted

busi

ness

es.

14.3

Enc

oura

ges

lear

ner

refl

ectio

n on

bot

h th

e pr

oces

s an

d re

sults

of

activ

ities

. L

earn

er’s

ana

lyze

the

resu

lts o

f th

eir

busi

ness

vis

its a

nd m

ake

sugg

estio

ns

for

team

act

iviti

es th

at w

ould

hel

p th

em w

ith lo

cal e

mpl

oym

ent.

Lea

rner

s su

gges

t way

s th

ey c

ould

acc

ompl

ish

both

goa

ls, a

nd s

till r

ewar

d in

divi

dual

pr

oduc

tion.

14.4

Dev

elop

s ac

tiviti

es th

at e

ncou

rage

pee

r an

d se

lf e

valu

atio

n.

The

inst

ruct

or a

sks

lear

ners

to e

valu

ate

thei

r ow

n co

llabo

rativ

e ef

fort

s ba

sed

on a

list

of

10 c

rite

ria

esta

blis

hed

in c

lass

. T

hey

disc

uss

som

e be

havi

ors

(rea

l and

pos

sibl

e) th

at a

re d

etri

men

tal t

o te

am e

ffor

ts.

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TO

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OR

GA

NIZ

ES

AN

D D

EL

IVE

RS

INST

RU

CT

ION

CO

MP

ET

EN

CY

In

dica

tors

of

Com

pete

ncy

Sam

ple

Illu

stra

tion

of

the

Per

form

ance

Ind

icat

ors

15. S

eque

nces

and

pac

es

less

ons

appr

opri

atel

y.

Del

iver

s In

stru

ctio

n:

15.1

Is

sens

itive

to le

arne

r cu

es r

egar

ding

le

arni

ng p

ace

and

dept

h of

un

ders

tand

ing.

The

inst

ruct

or is

kee

nly

awar

e of

lear

ner

non-

verb

al c

omm

unic

atio

n,

espe

cial

ly in

ESL

cla

sses

whe

re le

arne

rs a

re r

etic

ent a

bout

spe

akin

g ou

t. Fo

r ex

ampl

e, if

she

see

s fr

owns

or

squi

rmin

g or

con

fuse

d gl

ance

s be

twee

n le

arne

rs, s

he s

tops

inst

ruct

ion

until

she

det

erm

ines

whe

re s

tude

nts

are

havi

ng d

iffi

culty

—w

heth

er w

ith th

e la

ngua

ge it

self

or

with

unc

omfo

rtab

le

cultu

ral c

onte

nts.

15.2

Ens

ures

that

seq

uenc

ing

follo

ws

the

logi

c of

the

inst

ruct

iona

l obj

ectiv

e.

In p

rese

ntin

g a

new

rea

ding

ass

ignm

ent t

o he

r A

BE

lear

ners

, the

inst

ruct

or

alw

ays

asks

them

to u

se in

seq

uenc

e, a

dev

ice

such

as

SQ3R

so

they

will

th

ink

as th

ey r

ead.

In

this

pro

cess

, the

rea

ders

fir

st S

urve

y th

e m

ater

ial t

o be

rea

d (e

.g.,

title

, sub

-hea

ding

, etc

.); n

ext,

they

ask

Que

stio

ns th

at th

e re

adin

g pa

ssag

e m

ay a

nsw

er; t

hen

they

Rea

d th

e m

ater

ial,

Rev

iew

the

cont

ent i

n lig

ht o

f th

eir

surv

ey a

nd q

uest

ions

, and

then

Rec

ite w

hat t

hey

have

lear

ned.

15

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OR

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E I

ND

ICA

TO

RS

OR

GA

NIZ

ES

AN

D D

EL

IVE

RS

INST

RU

CT

ION

CO

MP

ET

EN

CY

In

dica

tors

of

Com

pete

ncy

Sam

ple

Illu

stra

tion

of

the

Per

form

ance

Ind

icat

ors

16. I

s se

nsiti

ve to

and

ac

com

mod

ates

div

erse

le

arni

ng s

tyle

s, a

bilit

ies,

cu

lture

s, a

nd

expe

rien

ces,

incl

udin

g le

arne

rs w

ho h

ave

disa

bilit

ies

and

othe

r sp

ecia

l nee

ds.

Del

iver

s In

stru

ctio

n:

16.1

Rec

ogni

zes

and

prov

ides

for

the

spec

ial

need

s of

all

lear

ners

util

izin

g pr

ogra

m

reso

urce

s, c

ouns

elor

s, r

efer

ral a

genc

ies

and

test

ing

data

.

Seve

ral o

f th

e in

stru

ctor

’s A

BE

lear

ners

ret

urn

each

sem

este

r an

d ap

pear

in

the

inte

rim

to h

ave

unle

arne

d w

hate

ver

had

been

acc

ompl

ishe

d in

the

prev

ious

ses

sion

. T

he in

stru

ctor

dis

cuss

es th

is w

ith th

e vi

ce p

rinc

ipal

, who

al

so s

erve

s as

AB

E C

oord

inat

or.

The

Coo

rdin

ator

ask

s st

uden

ts if

they

w

ould

like

to ta

ke a

bat

tery

of

test

s to

hel

p id

entif

y le

arni

ng d

iffi

culti

es.

The

test

s w

ill b

e gi

ven

at th

e sc

hool

by

a re

pres

enta

tive

from

an

outs

ide

agen

cy.

All

but o

ne le

arne

r ag

rees

. 16

.2 U

ses

a va

riet

y of

teac

hing

str

ateg

ies

that

add

ress

sev

eral

lear

ning

st

yles

/mod

aliti

es s

uch

as:

visu

al/a

ural

/ora

l, ki

nest

hetic

/tact

ile,

left

/rig

ht b

rain

, and

glo

bal/a

naly

tical

an

d m

ultip

le in

telli

genc

es.

The

inst

ruct

or a

sks

all o

f he

r st

uden

ts to

des

crib

e ho

w th

ey b

elie

ve th

ey

lear

n be

st a

nd to

pro

vide

an

exam

ple

of th

at le

arni

ng.

She

wri

tes

dow

n th

e in

form

atio

n to

ens

ure

that

she

hon

ors

as w

ide

a va

riet

y of

teac

hing

ap

proa

ches

as

poss

ible

. Sh

e al

so e

xpla

ins

to s

tude

nts

why

she

is u

sing

a

part

icul

ar s

trat

egy.

16.3

Inc

lude

s cu

ltura

lly d

iver

se a

ctiv

ities

du

ring

inst

ruct

ion.

T

he in

stru

ctor

is c

aref

ul to

incl

ude

read

ing

abou

t cul

ture

s th

at a

re

repr

esen

ted

in h

er a

dvan

ced

ESL

cla

ss a

nd to

allo

w le

arne

rs to

dis

cuss

how

th

e co

nten

t agr

ees

with

or

is d

iffe

rent

fro

m li

fe in

this

cou

ntry

. H

ow to

ad

apt t

o lif

e in

a n

ew c

ultu

re is

alw

ays

enth

usia

stic

ally

dis

cuss

ed a

nd

affo

rds

an e

xcel

lent

opp

ortu

nity

to p

ract

ice

conv

ersa

tiona

l Eng

lish.

See

also

indi

cato

r 3.

1, 3

.2, 3

.3, 1

1.1,

11.

2.

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ICA

TO

RS

OR

GA

NIZ

ES

AN

D D

EL

IVE

RS

INST

RU

CT

ION

CO

MP

ET

EN

CY

In

dica

tors

of

Com

pete

ncy

Sam

ple

Illu

stra

tion

of

the

Per

form

ance

Ind

icat

ors

17. P

rovi

des

freq

uent

and

va

ried

opp

ortu

nitie

s fo

r st

uden

ts to

app

ly th

eir

lear

ning

.

Del

iver

s In

stru

ctio

n:

17.1

Pro

vide

s fo

r re

al-l

ife

and

sim

ulat

ed

appl

icat

ions

of

the

activ

ity.

Aft

er c

ompl

etin

g a

less

on o

n pr

oble

m-s

olvi

ng, t

he in

stru

ctor

giv

es le

arne

rs

a w

orkp

lace

pro

blem

to s

olve

that

is b

ased

on

a pr

oble

m f

requ

ently

m

entio

ned

by o

ther

lear

ners

.

17.2

Em

ploy

s re

al-l

ife

scen

ario

s du

ring

in

stru

ctio

n.

The

inst

ruct

or a

sks

lear

ners

to d

evel

op a

sce

nari

o th

at r

equi

res

prob

lem

-so

lvin

g. S

he s

ugge

sts

that

they

use

a p

robl

em b

ased

on

som

eone

they

kn

ow.

17.3

Pro

vide

s op

port

uniti

es f

or le

arne

rs to

sh

are

lear

ning

that

occ

urs

outs

ide

of th

e cl

assr

oom

.

See

evid

ence

17.

2.

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NC

E I

ND

ICA

TO

RS

OR

GA

NIZ

ES

AN

D D

EL

IVE

RS

INST

RU

CT

ION

CO

MP

ET

EN

CY

In

dica

tors

of

Com

pete

ncy

Sam

ple

Illu

stra

tion

of

the

Per

form

ance

Ind

icat

ors

18. M

onito

rs a

nd a

djus

ts

teac

hing

str

ateg

ies

base

d up

on s

tude

nt n

eeds

and

pe

rfor

man

ce.

Del

iver

s In

stru

ctio

n:

18.1

Use

s cu

rren

t stu

dent

dat

a to

mon

itor

and

adju

st in

stru

ctio

n.

Inst

ruct

ors

use

both

stu

dent

nee

ds a

sses

smen

ts a

nd in

take

ass

essm

ents

to

esta

blis

h se

vera

l rea

ding

leve

ls a

nd to

sel

ect r

eadi

ng c

onte

nt f

or th

e A

BE

cl

asse

s.

18.2

Eng

ages

in f

orm

al a

nd in

form

al

mon

itori

ng (

e.g.

, tes

ts, w

ritte

n su

rvey

s,

inte

rvie

ws,

and

obs

erva

tions

) to

id

entif

y le

arne

r ne

eds.

In h

er I

nter

med

iate

ESL

cla

ss, t

he in

stru

ctor

ask

s qu

estio

ns th

at r

equi

re

anal

ysis

and

syn

thes

is o

f m

ater

ial t

augh

t. T

he r

espo

nse

from

lear

ners

hel

ps

her

know

whe

re m

ore

thin

king

ski

lls p

ract

ice

is n

eede

d.

18.3

Dem

onst

rate

s fl

exib

ility

in r

espo

ndin

g to

imm

edia

te le

arne

r ne

eds

and

inte

rest

s (t

each

able

mom

ents

).

Man

y E

SL le

arne

rs w

ere

upse

t tha

t ten

ants

wer

e be

ing

evic

ted

to m

ake

way

fo

r a

new

fre

eway

ext

ensi

on.

The

inst

ruct

or a

band

oned

her

for

mal

less

on

plan

on

subj

ect-

verb

agr

eem

ent a

nd u

sed

the

evic

tion

prob

lem

as

conv

ersa

tiona

l pra

ctic

e. S

he w

rote

dow

n ex

ampl

es o

f su

bjec

t-ve

rb

agre

emen

t pro

blem

s fo

r us

e at

a la

ter

time.

See

also

indi

cato

r 10

.3.

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RF

OR

MA

NC

E I

ND

ICA

TO

RS

OR

GA

NIZ

ES

AN

D D

EL

IVE

RS

INST

RU

CT

ION

CO

MP

ET

EN

CY

In

dica

tors

of

Com

pete

ncy

Sam

ple

Illu

stra

tion

of

the

Per

form

ance

Ind

icat

ors

19. E

ffec

tivel

y in

tegr

ates

cu

rren

t and

app

ropr

iate

m

edia

and

tech

nolo

gy a

s a

tool

for

inst

ruct

ion.

Del

iver

s In

stru

ctio

n:

19.1

Del

iver

s in

stru

ctio

n th

at in

corp

orat

es

tech

nolo

gy (

e.g.

cas

sette

and

vid

eo

reco

rder

s, o

verh

ead

proj

ecto

rs, f

ax

mac

hine

s, c

ompu

ters

, com

pres

sed

vide

o).

The

inst

ruct

or f

requ

ently

vid

eota

pes

new

s ite

ms

abou

t cou

ntri

es f

rom

w

hich

her

ESL

lear

ners

com

e. S

he d

esig

ns q

uest

ioni

ng s

trat

egie

s th

at

requ

ire

Eng

lish

com

preh

ensi

on a

nd s

truc

ture

d re

spon

ses.

The

co

nver

satio

ns a

re ta

pe-r

ecor

ded

and

play

ed b

ack

for

lear

ners

to p

ract

ice

refi

ning

thei

r re

spon

ses.

See

also

indi

cato

rs 5

.1, 5

.2, 5

.3, 2

1.1-

21.4

, 22

.1-2

2.3.

19

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OR

MA

NC

E I

ND

ICA

TO

RS

OR

GA

NIZ

ES

AN

D D

EL

IVE

RS

INST

RU

CT

ION

CO

MP

ET

EN

CY

In

dica

tors

of

Com

pete

ncy

Sam

ple

Illu

stra

tion

of

the

Per

form

ance

Ind

icat

ors

20. I

nteg

rate

s em

ploy

men

t, fa

mily

, and

com

mun

ity-

rela

ted

activ

ities

into

in

stru

ctio

n.

Del

iver

s In

stru

ctio

n:

20.1

Use

s co

mm

unity

res

ourc

es s

uch

as

spea

kers

and

fie

ld tr

ips

to e

xten

d th

e cl

assr

oom

into

the

com

mun

ity.

The

inst

ruct

or o

rgan

izes

a f

ield

trip

for

her

ESL

lear

ners

to th

e of

fice

s of

ci

ty o

ffic

ials

to d

iscu

ss p

robl

ems

they

hav

e w

ithin

thei

r co

mm

unity

. L

earn

ers

prac

tice

appr

opri

ate

lang

uage

and

tone

bef

ore

the

fiel

d tr

ip a

nd

prac

tice

disc

ussi

ng th

e ev

ent i

n fu

ture

less

ons.

20.2

Use

s va

riou

s le

arne

r ro

les

(em

ploy

ee,

fam

ily m

embe

r, c

omm

unity

mem

ber)

in

sel

ectin

g m

ater

ials

and

pro

vidi

ng

cont

extu

ally

- ba

sed

inst

ruct

ion.

One

val

uabl

e ex

tens

ion

of th

e fi

eld

trip

s is

for

lear

ners

to r

ole-

play

the

city

of

fici

als

as w

ell a

s th

e in

terv

iew

er.

The

y ge

t to

“try

on”

dif

fere

nt la

ngua

ge

and

diff

eren

t thi

nkin

g pa

ttern

s.

See

also

indi

cato

rs 6

.2, 6

.3, 4

.2.

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RF

OR

MA

NC

E I

ND

ICA

TO

RS

Man

ages

Ins

truc

tion

al R

esou

rces

(T

ime,

Mat

eria

ls, S

pace

, Peo

ple)

C

ompe

tenc

y In

dica

tors

of

Com

pete

ncy

Sam

ple

Illu

stra

tion

of

the

Per

form

ance

Ind

icat

ors

21. S

elec

ts a

nd u

ses

a va

riet

y of

res

ourc

es f

or

the

lear

ning

en

viro

nmen

t (pr

int,

hum

an, a

nd

tech

nolo

gica

l).

Man

ages

Ins

truc

tiona

l Res

ourc

es:

21.1

Use

s re

sour

ces

that

are

app

ropr

iate

for

ad

ults

(e.

g. r

efle

ct a

dult

need

s, in

tere

sts

and

expe

rien

ces)

at a

ppro

pria

te le

vels

of

inst

ruct

ion,

and

sen

sitiv

e/re

spec

tful

of

rac

ial e

thni

c, c

ultu

ral a

nd g

ende

r is

sues

.

In h

is A

BE

cla

ss, t

he in

stru

ctor

fre

quen

tly u

ses

as r

eadi

ng v

ehic

les,

sto

ries

th

at le

arne

rs te

ll (l

angu

age

expe

rien

ce s

tori

es)

to e

nsur

e th

at th

e co

nten

t is

both

inte

rest

ing

and

adul

t-or

ient

ed.

21.2

Use

s re

sour

ces

that

add

ress

a v

arie

ty o

f le

arni

ng m

odal

ities

(vi

sual

, aud

itory

, ki

nest

hetic

) an

d pr

efer

ence

s (i

ndep

ende

nt a

nd g

roup

lear

ning

).

In h

er b

egin

ning

ESL

cla

ss, t

he in

stru

ctor

bri

ngs

in f

amili

ar o

bjec

ts (

real

ia)

for

stud

ents

to ta

lk a

bout

. T

hey

disc

uss

how

the

obje

cts

feel

, sm

ell,

tast

e et

c. to

pra

ctic

e vo

cabu

lary

dev

elop

men

t.

21.3

Org

aniz

es a

nd m

aint

ains

res

ourc

es a

nd

mat

eria

ls s

o th

at th

ey a

re e

asily

ac

cess

ible

to o

ther

s fo

r in

stru

ctio

n an

d ar

e us

er-f

rien

dly

(e.g

., in

clud

es

dire

ctio

ns o

n us

e).

The

inst

ruct

or k

eeps

a c

upbo

ard

fille

d w

ith f

requ

ently

-use

d an

d ca

tego

rize

d re

alia

. Sh

e sh

ares

thes

e ite

ms

with

oth

er in

stru

ctor

s as

long

as

they

rep

lace

th

em in

the

prop

er c

ateg

ory

(e.g

. kitc

hen

uten

sils

).

21.4

Allo

cate

s, a

cqui

res

and

utili

zes

reso

urce

s su

ch a

s pe

ople

, tim

e,

budg

ets,

tech

nolo

gy a

nd th

e ph

ysic

al

envi

ronm

ent.

Whe

n hi

s A

BE

lear

ners

wer

e up

set w

ith th

e m

ayor

’s h

andl

ing

of c

ity

buss

es th

at w

ere

rare

ly o

n tim

e m

akin

g le

arne

rs la

te to

thei

r ad

ult c

lass

es,

the

inst

ruct

or in

vite

d th

e m

ayor

’s a

ssis

tant

to th

e cl

ass

to d

iscu

ss th

e pr

oble

m.

See

also

indi

cato

rs 1

.2, 1

1.1,

16.

2, 1

6.3,

19

.1.

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RF

OR

MA

NC

E I

ND

ICA

TO

RS

Man

ages

Ins

truc

tion

al R

esou

rces

(T

ime,

Mat

eria

ls, S

pace

, Peo

ple)

C

ompe

tenc

y In

dica

tors

of

Com

pete

ncy

Sam

ple

Illu

stra

tion

of

the

Per

form

ance

Ind

icat

ors

22. A

cqui

res,

acc

esse

s, a

nd

uses

tech

nolo

gy f

or

effe

ctiv

e ad

ult l

earn

ing.

Man

ages

Ins

truc

tiona

l Res

ourc

es:

22.1

Exp

lore

s, e

valu

ates

and

use

s co

mpu

ter/

tech

nolo

gy r

esou

rces

in

clud

ing

appl

icat

ions

, too

ls,

educ

atio

nal s

oftw

are

and

asso

ciat

ed

docu

men

tatio

n.

Onc

e a

wee

k th

e A

BE

inst

ruct

or ta

kes

lear

ners

to th

e co

mpu

ter

lab

whe

re

they

are

abl

e to

sel

ect r

eadi

ng m

ater

ial o

f th

eir

choi

ce a

nd to

ent

er a

nsw

ers

to q

uest

ions

the

prob

lem

ask

s ab

out c

hara

cter

dev

elop

men

t, se

quen

ce, o

r co

mpr

ehen

sion

.

22.2

Col

labo

rate

s w

ith c

omm

unity

age

ncie

s to

acc

ess

tech

nolo

gy r

esou

rces

. B

ecau

se th

e co

mpu

ter

lab

is in

gre

at d

eman

d, th

e A

BE

inst

ruct

or h

as

subm

itted

a g

rant

pro

posa

l to

Hew

lett

Pack

ard

requ

estin

g se

vera

l co

mpu

ters

for

his

cla

ssro

om.

Lea

rner

s w

rote

lette

rs o

f te

stim

ony

to s

uppo

rt

the

prop

osal

.

22.3

Des

igns

, del

iver

s an

d as

sess

es s

tude

nt

lear

ning

act

iviti

es th

at in

tegr

ate

com

pute

rs/te

chno

logy

for

div

erse

st

uden

t pop

ulat

ions

.

One

of

the

bene

fits

the

inst

ruct

or e

njoy

s fr

om th

e us

e of

the

com

pute

r pr

ogra

ms

is th

at h

e ca

n pr

int-

out s

tude

nt r

espo

nses

to th

eir

read

ings

and

ta

rget

inst

ruct

ion

base

d on

thes

e fi

ndin

gs.

22.4

Pra

ctic

es r

espo

nsib

le, e

thic

al a

nd le

gal

uses

of

tech

nolo

gy, i

nfor

mat

ion

and

soft

war

e re

sour

ces.

The

inst

ruct

or d

isco

vere

d th

at s

ever

al T

V s

itcom

s w

ere

will

ing

to s

hare

th

eir

scri

pts

and

to p

erm

it du

plic

atio

n of

them

so

his

adva

nced

ESL

le

arne

rs c

ould

pra

ctic

e re

adin

g th

e ro

les.

Tap

es o

f th

e si

tcom

s w

ere

also

us

ed to

hel

p le

arne

rs w

ith p

ronu

ncia

tion

and

emph

asis

(A

mer

ican

cad

ence

).

See

also

indi

cato

rs 5

.1, 5

.2, 5

.3, 5

.4, 1

9.1.

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OR

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E I

ND

ICA

TO

RS

CO

NT

INU

OU

SLY

ASS

ESS

ES

AN

D M

ON

ITO

RS

LE

AR

NIN

G

Com

pete

ncy

Indi

cato

rs o

f C

ompe

tenc

y Sa

mpl

e Il

lust

rati

on o

f th

e P

erfo

rman

ce I

ndic

ator

s 23

. Wor

ks w

ith le

arne

rs to

id

entif

y th

eir

need

s,

stre

ngth

s an

d go

als,

and

ad

vise

s or

ref

ers

them

to

appr

opri

ate

prog

ram

s an

d le

vels

of

inst

ruct

ion.

Con

tinuo

usly

Ass

esse

s an

d M

onito

rs

Lear

ning

:

23.1

Con

duct

s or

fac

ilita

tes

cont

inuo

us

need

s as

sess

men

ts w

ith le

arne

rs a

nd

uses

info

rmat

ion

for

prov

idin

g gu

idan

ce to

lear

ners

abo

ut r

elev

ant

prog

ram

s w

ithin

the

orga

niza

tion

or

com

mun

ity a

nd f

or r

efer

ring

lear

ners

to

appr

opri

ate

leve

ls o

f in

stru

ctio

n.

Dur

ing

a re

gula

r ne

eds

asse

ssm

ent,

the

AB

E in

stru

ctor

dis

cove

red

that

her

st

uden

t com

plai

ned

of s

ever

e he

adac

hes

and

blur

red

visi

on a

fter

tryi

ng to

re

ad f

or a

n ex

tend

ed p

erio

d of

tim

e. S

he r

efer

red

him

to a

loca

l opt

omet

rist

w

ho is

will

ing

to p

erfo

rm f

ree

visi

on s

cree

ning

on

lear

ners

ref

erre

d by

the

adul

t sch

ool.

23.2

Sel

ects

app

ropr

iate

ass

essm

ents

/ in

vent

orie

s (e

.g. e

duca

tiona

l ski

lls,

pers

onal

str

engt

hs, a

ptitu

des,

inte

rest

s,

lear

ning

sty

les,

vis

ion/

hear

ing

scre

enin

g, le

arni

ng d

isab

ilitie

s sc

reen

ing,

car

eer

asse

ssm

ents

sc

reen

ing,

etc

.).

See

evid

ence

23.

1.

23.3

Dev

elop

s an

d m

aint

ains

alli

ance

s th

at

faci

litat

e re

ferr

als

with

oth

er a

dult

serv

ice

prov

ider

s.

Thr

ee a

dult

prog

ram

s de

cide

d to

poo

l the

ir r

esou

rces

in o

rder

to p

rovi

de

lear

ning

dis

abili

ties

scre

enin

g fo

r le

arne

rs w

ho m

anif

est c

onsi

sten

t pat

tern

s of

inab

ility

to le

arn.

Ins

truc

tors

obs

ervi

ng th

ese

patte

rns

conf

er w

ith

stud

ents

and

ask

if th

ey w

ould

like

to p

artic

ipat

e in

the

scre

enin

g pr

oces

s.

If y

es, t

hey

are

refe

rred

to th

e pr

ogra

m c

oord

inat

ed f

or f

urth

er r

efer

ral.

23.4

Enc

oura

ges

and

supp

orts

stu

dent

tr

ansf

ers

to o

ther

cla

sses

, lev

els

and

prog

ram

s.

The

ESL

inst

ruct

or f

inds

that

man

y le

arne

rs w

ho h

ave

beco

me

“com

fort

able

” in

her

cla

ss a

re r

eluc

tant

to m

ove

to a

hig

her

leve

l, ev

en

whe

n th

ey s

houl

d. I

n or

der

to e

ncou

rage

thei

r tr

ansf

er, s

he p

rom

ises

them

th

ey c

an r

etur

n to

her

cla

ss if

they

fin

d th

ey a

re u

nabl

e to

do

the

wor

k. S

o fa

r no

ne h

ave

retu

rned

. Se

e al

so in

dica

tors

28.

1, 3

0.1,

30.

2, 3

0.3.

23

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OR

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E I

ND

ICA

TO

RS

CO

NT

INU

OU

SLY

ASS

ESS

ES

AN

D M

ON

ITO

RS

LE

AR

NIN

G

Com

pete

ncy

Indi

cato

rs o

f C

ompe

tenc

y Sa

mpl

e Il

lust

rati

on o

f th

e P

erfo

rman

ce I

ndic

ator

s 24

. Use

s re

sults

of

asse

ssm

ent d

ata

(dia

gnos

tic a

nd n

eeds

) on

a r

egul

ar b

asis

to

plan

less

ons,

dev

elop

cu

rric

ula,

mon

itor

prog

ress

tow

ards

ob

ject

ives

and

goa

ls a

nd

to v

erif

y le

arni

ng.

Con

tinuo

usly

Ass

esse

s an

d M

onito

rs

Lear

ning

:

24.1

Ass

ists

lear

ners

in d

evel

opin

g in

divi

dual

edu

catio

nal p

lans

, ar

ticul

atin

g go

als,

dev

elop

ing

stra

tegi

es

for

achi

evem

ent o

f go

als

and

mon

itori

ng g

oal a

ttain

men

t.

Bec

ause

man

y ad

ult l

earn

ers

have

unr

ealis

tic g

oals

, the

AB

E in

stru

ctor

in

sist

s th

at le

arne

rs s

it do

wn

with

her

as

she

help

s th

em d

evel

op a

sho

rt a

nd

long

-ran

ge p

lan.

The

inst

ruct

or b

elie

ves

this

goa

l set

ting

has

prev

ente

d a

lot o

f le

arne

rs f

rom

dro

ppin

g ou

t bec

ause

they

fee

l the

y ar

en’t

lear

ning

fas

t en

ough

. 24

.2 L

inks

and

inco

rpor

ates

dat

a fr

om

asse

ssm

ents

with

inst

ruct

iona

l ob

ject

ives

and

str

ateg

ies

and

shar

es

info

rmat

ion

with

lear

ners

.

The

AB

E in

stru

ctor

dis

cove

red

in h

er n

eeds

ass

essm

ent t

hat s

ever

al

lear

ners

wer

e af

raid

of

losi

ng th

eir

jobs

bec

ause

of

wri

ting

defi

cien

cies

on

the

wor

kpla

ce c

ompu

ter

they

wer

e re

quir

ed to

use

. Sh

e se

cure

d se

vera

l re

com

men

ded

com

pute

r w

ritin

g im

prov

emen

t pro

gram

s fr

om th

e co

mpu

ter

lab

and

gave

thos

e le

arne

rs p

rior

ity o

n he

r 3

in-r

oom

com

pute

rs.

See

also

indi

cato

r 27

.1, 2

7.2.

24

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RF

OR

MA

NC

E I

ND

ICA

TO

RS

CO

NT

INU

OU

SLY

ASS

ESS

ES

AN

D M

ON

ITO

RS

LE

AR

NIN

G

Com

pete

ncy

Indi

cato

rs o

f C

ompe

tenc

y Sa

mpl

e Il

lust

rati

on o

f th

e P

erfo

rman

ce I

ndic

ator

s 25

. Mon

itors

lear

ning

be

yond

sim

ple

reca

ll of

in

form

atio

n us

ing

a va

riet

y of

ass

essm

ent

stra

tegi

es.

Con

tinuo

usly

Ass

esse

s an

d M

onito

rs

Lear

ning

:

25.1

Use

s qu

estio

ning

str

ateg

ies

at v

ario

us

cogn

itive

leve

ls (

e. g

. rec

all,

infe

renc

e,

gene

raliz

atio

n, s

ynth

esis

and

ap

plic

atio

n).

At l

east

onc

e a

mon

th, t

he A

BE

inst

ruct

or u

ses

a T

aba

Que

stio

ning

St

rate

gy a

ctiv

ity th

at r

equi

res

lear

ners

to m

ake

infe

renc

es, f

orm

ge

nera

lizat

ions

, app

ly th

ose

gene

raliz

atio

ns, a

nd e

valu

ate

the

resu

lts.

25.2

Use

s a

vari

ety

of a

sses

smen

t pr

oced

ures

incl

udin

g pa

per

and

penc

il m

easu

res

as w

ell a

s pe

rfor

man

ce

mea

sure

s (p

ortf

olio

, dem

onst

ratio

n,

and

alte

rnat

ive

asse

ssm

ents

).

The

inte

rmed

iate

ESL

inst

ruct

or r

equi

res

all o

f he

r le

arne

rs to

mai

ntai

n a

port

folio

of

thei

r si

gnif

ican

t lea

rnin

g ga

ins.

Per

iodi

cally

, the

y re

view

the

port

folio

s to

rei

nfor

ce th

at le

arne

rs h

ave

mad

e st

eady

pro

gres

s.

25.3

Use

s re

adin

g, w

ritin

g an

d nu

mer

acy

asse

ssm

ents

that

req

uire

hig

her

leve

ls

of th

inki

ng, i

nclu

ding

pro

blem

sol

ving

an

d de

cisi

on m

akin

g.

The

inst

ruct

or p

rovi

des

her

imm

edia

te A

BE

lear

ners

with

cas

e st

udy

abou

t a

sing

le p

aren

t who

wou

ld li

ke to

con

tinue

her

edu

catio

n bu

t lac

ks f

inan

cial

re

sour

ces.

She

ask

s le

arne

rs to

dev

elop

a b

udge

t and

a p

lan

that

wou

ld

allo

w th

e yo

ung

wom

an to

con

tinue

her

edu

catio

n.

25.4

Use

s pr

ojec

t-ba

sed

lear

ning

to e

nabl

e st

uden

ts to

use

cri

tical

thin

king

ski

lls

and

dem

onst

rate

lear

ning

thro

ugh

both

pr

oces

s an

d pr

oduc

t.

The

inst

ruct

or o

rgan

ized

a p

roje

ct o

n en

viro

nmen

tal p

ollu

tion.

Am

ong

othe

r ac

tiviti

es, l

earn

ers

inte

rvie

wed

com

mun

ity le

ader

s an

d ci

tizen

s on

ho

w to

impr

ove

the

air

qual

ity o

f th

eir

com

mun

ity.

The

res

ults

of

the

surv

ey w

ere

pres

ente

d to

the

loca

l Jr.

Cha

mbe

r of

Com

mer

ce.

See

also

indi

cato

rs 1

4.4,

26.

1.

25

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STR

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S O

F T

HE

PE

RF

OR

MA

NC

E I

ND

ICA

TO

RS

CO

NT

INU

OU

SLY

ASS

ESS

ES

AN

D M

ON

ITO

RS

LE

AR

NIN

G

Com

pete

ncy

Indi

cato

rs o

f C

ompe

tenc

y Sa

mpl

e Il

lust

rati

on o

f th

e P

erfo

rman

ce I

ndic

ator

s 26

. Str

uctu

res

and

faci

litat

es

way

s fo

r le

arne

rs a

nd

peer

s to

eva

luat

e an

d gi

ve f

eedb

ack

on th

eir

lear

ning

and

pe

rfor

man

ce, t

hrou

gh

refl

ectio

n an

d se

lf

asse

ssm

ent.

Con

tinuo

usly

Ass

esse

s an

d M

onito

rs

Lear

ning

:

26.1

Use

s jo

urna

ls, l

ogs,

and

lear

ner

port

folio

s, p

rese

ntat

ions

and

mul

ti­m

edia

tech

nolo

gy to

fos

ter

refl

ectio

n an

d se

lf-a

sses

smen

t.

The

inst

ruct

or a

sks

his

stud

ents

to k

eep

a jo

urna

l of

wor

k on

thei

r ow

n co

mpu

ter

disk

. T

hey

are

requ

ired

to r

etur

n to

pre

viou

s sa

mpl

es f

rom

tim

e-to

-tim

e to

det

erm

ine

for

them

selv

es if

they

are

mak

ing

prog

ress

in th

eir

wri

ting

and

read

ing

skill

s.

26.2

Ass

ists

lear

ners

in d

evel

opin

g m

etac

ogni

tive

stra

tegi

es to

hel

p th

em

unde

rsta

nd h

ow th

ey le

arn

best

.

The

inst

ruct

or d

emon

stra

tes

her

own

thin

king

pro

cess

es in

mak

ing

deci

sion

s ab

out h

ow to

teac

h a

part

icul

ar to

pic

to h

er s

tude

nts.

She

then

as

ks th

em to

thin

k, f

irst

sile

ntly

, and

then

alo

ud a

bout

thei

r ow

n le

arni

ng

stra

tegi

es f

or a

par

ticul

ar s

kill.

Oth

er s

tude

nts

talk

abo

ut h

ow th

eir

stra

tegi

es a

re d

iffe

rent

and

why

.

See

also

indi

cato

rs 1

7.1,

17.

2, 2

5.2.

26

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IL

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AT

ION

S O

F T

HE

PE

RF

OR

MA

NC

E I

ND

ICA

TO

RS

CO

NT

INU

OU

SLY

ASS

ESS

ES

AN

D M

ON

ITO

RS

LE

AR

NIN

G

Com

pete

ncy

Indi

cato

rs o

f C

ompe

tenc

y Sa

mpl

e Il

lust

rati

on o

f th

e P

erfo

rman

ce I

ndic

ator

s 27

. Gui

des

lear

ners

in th

e de

velo

pmen

t and

on

goin

g re

view

of

thei

r ed

ucat

iona

l pla

ns.

Con

tinuo

usly

Ass

esse

s an

d M

onito

rs

Lear

ning

:

27.1

Lin

ks le

arne

r as

sess

men

ts c

lose

ly to

th

e co

nten

t of

inst

ruct

ion.

T

he in

stru

ctor

use

s m

ultip

le a

sses

smen

ts:

stan

dard

ized

test

s, o

ral r

eadi

ng,

com

preh

ensi

on c

heck

s, a

nd q

uest

ioni

ng s

trat

egie

s to

det

erm

ine

the

lear

ner’

s ab

ility

to r

ead

and

obta

in m

eani

ng f

rom

rea

ding

. Sh

e em

ploy

s on

ly m

easu

res

that

giv

e he

r fe

edba

ck a

bout

the

type

of

prob

lem

s th

e le

arne

r is

hav

ing—

not j

ust a

n ar

bitr

ary

grad

e-le

vel s

core

, for

exa

mpl

e.

27.2

Sha

res

asse

ssm

ent d

ata

resu

lts w

ith

lear

ners

to h

elp

them

dev

elop

and

up

date

lear

ning

pla

ns.

The

inst

ruct

or g

ives

eac

h le

arne

r sp

ecif

ic f

eedb

ack

on th

eir

read

ing

prog

ress

and

rea

ding

pro

blem

s an

d ha

s th

em lo

ok a

t the

ir in

divi

dual

le

arni

ng p

lans

and

obj

ectiv

es to

see

if p

rogr

ess

is b

eing

mad

e an

d he

lps

the

lear

ners

rev

ise

thei

r le

arni

ng p

lans

acc

ordi

ngly

.

See

also

indi

cato

rs 1

0.1,

24.

1.

27

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IL

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STR

AT

ION

S O

F T

HE

PE

RF

OR

MA

NC

E I

ND

ICA

TO

RS

Man

ages

Pro

gram

Res

pons

ibili

ties

and

Enh

ance

s P

rogr

am O

rgan

izat

ion

Com

pete

ncy

Indi

cato

rs o

f C

ompe

tenc

y Sa

mpl

e Il

lust

rati

on o

f th

e P

erfo

rman

ce I

ndic

ator

s 28

. Col

lect

s an

d m

anag

es

accu

rate

dat

a fo

r pr

ogra

m im

prov

emen

t an

d ac

coun

tabi

lity.

Man

ages

Pro

gram

Res

pons

ibili

ties

and

Enh

ance

s P

rogr

am O

rgan

izat

ion:

28.1

Col

lect

s st

uden

t inp

ut a

nd o

ther

dat

a th

at w

ill y

ield

info

rmat

ion

abou

t the

pr

ogre

ss a

nd s

ucce

ss o

f in

divi

dual

s an

d th

e pr

ogra

m.

The

inst

ruct

or p

erio

dica

lly h

as a

gro

up e

valu

atio

n se

ssio

n w

ith h

is A

BE

st

uden

ts to

det

erm

ine

thei

r pe

rcep

tions

abo

ut w

hich

inst

ruct

iona

l str

ateg

ies

are

mos

t hel

pful

and

wha

t str

ateg

ies

mig

ht f

urth

er a

ssis

t the

m to

ac

com

plis

h th

eir

goal

s. H

e al

so s

eeks

fee

dbac

k ab

out p

rogr

am s

uppo

rt th

at

is e

spec

ially

hel

pful

. T

he d

iscu

ssio

ns h

elp

lear

ners

dis

cove

r th

at d

iffe

rent

le

arne

rs n

eed

diff

eren

t app

roac

hes

and

diff

eren

t sup

port

. T

hat,

in tu

rn,

help

s th

em ta

ke g

reat

er c

ontr

ol o

ver

thei

r ow

n le

arni

ng.

28.2

Use

s as

sess

men

t and

eva

luat

ion

data

to

supp

ort a

nd im

prov

e ac

coun

tabi

lity.

B

y ke

epin

g bo

th a

necd

otal

rec

ords

and

test

sco

res

on a

com

pute

r da

ta b

ase

for

each

cla

ss ,t

he A

BE

inst

ruct

or is

abl

e to

giv

e th

e pr

ogra

m

adm

inis

trat

ors

accu

rate

and

com

preh

ensi

ve d

ata

on le

arne

r pr

ogre

ss.

28.3

Par

ticip

ates

in th

e an

alys

is o

f da

ta f

or

prog

ram

impr

ovem

ent.

Bec

ause

of

his

inte

rest

in k

eepi

ng a

ccur

ate

data

and

get

ting

quic

k tu

rnar

ound

of

scor

es f

rom

lear

ner

asse

ssm

ents

, the

AB

E in

stru

ctor

has

vo

lunt

eere

d to

ser

ve o

n th

e pr

ogra

m p

lann

ing

com

mitt

ee f

or a

sses

smen

t an

d ac

coun

tabi

lity.

28.4

Sol

icits

fee

dbac

k fr

om s

tude

nts

rega

rdin

g in

stru

ctio

n an

d th

e re

ferr

al

syst

em.

The

inst

ruct

or p

lace

s in

eac

h le

arne

r’s

grad

uatio

n pa

cket

fro

m th

e G

ED

pr

ogra

m a

pos

t car

d to

mai

l bac

k in

6 m

onth

s on

his

pro

gres

s as

a s

tude

nt

and

as a

wor

ker,

if h

e/sh

e is

em

ploy

ed.

The

car

d is

alr

eady

sta

mpe

d an

d ha

s ty

ped

cate

gori

es o

n th

e ba

ck to

mak

e it

as e

asy

as p

ossi

ble

to c

ompl

ete

and

mai

l.

See

also

indi

cato

rs 1

8.1,

23.

4.

28

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LE

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STR

AT

ION

S O

F T

HE

PE

RF

OR

MA

NC

E I

ND

ICA

TO

RS

Man

ages

Pro

gram

Res

pons

ibili

ties

and

Enh

ance

s P

rogr

am O

rgan

izat

ion

Com

pete

ncy

Indi

cato

rs o

f C

ompe

tenc

y Sa

mpl

e Il

lust

rati

on o

f th

e P

erfo

rman

ce I

ndic

ator

s 29

. Sug

gest

s an

d/or

co

llabo

rate

s in

m

odif

ying

the

prog

ram

or

gani

zatio

n an

d in

de

velo

ping

pro

gram

al

tern

ativ

es.

Man

ages

Pro

gram

Res

pons

ibili

ties

and

Enh

ance

s P

rogr

am O

rgan

izat

ion:

29.1

Col

labo

rate

s w

ith c

olle

ague

s,

adm

inis

trat

ors

and

stud

ents

in r

efin

ing

curr

ent p

rogr

ams

and

in d

evel

opin

g ne

w p

rogr

ams.

Lea

rner

s co

mpl

ain

to th

e in

stru

ctor

that

the

min

imal

am

ount

of

time

and

inst

ruct

ion

they

rec

eive

on

the

scho

ol’s

lim

ited

(and

oft

en o

utda

ted)

co

mpu

ters

, is

not e

nabl

ing

them

to g

et b

ette

r-pa

ying

jobs

or

to a

dvan

ce o

n th

e jo

b, w

hich

wer

e th

eir

goal

s in

atte

ndin

g th

e ad

ult p

rogr

am.

The

in

stru

ctor

met

with

the

inst

ruct

iona

l rep

rese

ntat

ive

to th

e sc

hool

’s

“Pro

gram

Dev

elop

men

t Com

mitt

ee”

and

aske

d th

at th

ey c

onsi

der

rede

sign

ing

the

prog

ram

and

get

ting

addi

tiona

l com

pute

rs w

ith u

pdat

ed

soft

war

e.

29.2

Col

labo

rate

s w

ith c

omm

unity

or

gani

zatio

ns to

link

pro

gram

or

gani

zatio

n an

d in

stru

ctio

n to

rel

evan

t w

orkp

lace

nee

ds, w

here

app

ropr

iate

.

Bec

ause

the

AB

E in

stru

ctor

is in

tere

sted

in h

elpi

ng h

is le

arne

rs m

eet t

he

requ

irem

ents

of

com

mun

ity e

mpl

oym

ent n

eeds

and

to in

crea

se th

e op

port

uniti

es f

or e

mpl

oym

ent,

he v

olun

tari

ly s

erve

s on

an

agen

cy li

aiso

n co

mm

ittee

com

pris

ed o

f in

dust

ry le

ader

s, e

duca

tors

, and

com

mun

ity

offi

cial

s.

29

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IL

LU

STR

AT

ION

S O

F T

HE

PE

RF

OR

MA

NC

E I

ND

ICA

TO

RS

Pro

vide

s L

earn

er G

uida

nce

and

Ref

erra

l C

ompe

tenc

y In

dica

tors

of

Com

pete

ncy

Sam

ple

Illu

stra

tion

of

the

Per

form

ance

Ind

icat

ors

30. S

hare

s in

form

atio

n w

ith

lear

ners

and

col

leag

ues

abou

t add

ition

al le

arni

ng

reso

urce

s, e

duca

tiona

l op

port

uniti

es, a

nd

optio

ns f

or a

cces

sing

su

ppor

t ser

vice

s.

Pro

vidi

ng L

earn

er G

uida

nce:

30.1

Mai

ntai

ns c

urre

nt in

form

atio

n ab

out

lear

ner

reso

urce

s (e

.g. l

ibra

ries

, GE

D

test

cen

ters

, and

dis

tanc

e ed

ucat

ion)

, ed

ucat

iona

l opp

ortu

nitie

s (e

.g.,

occu

patio

nal/v

ocat

iona

l pro

gram

s,

com

mun

ity c

olle

ges,

lite

racy

pr

ogra

ms)

, and

sup

port

ser

vice

s (e

.g.

fam

ily r

esou

rce

cent

ers,

wel

fare

, chi

ld

care

, tra

nspo

rtat

ion)

.

The

adu

lt ed

ucat

ion

agen

cy m

aint

ains

a li

st o

f re

sour

ces

for

stud

ents

of

oppo

rtun

ities

for

fur

ther

edu

catio

n, e

mpl

oym

ent a

nd s

uppo

rt s

ervi

ces.

The

A

BE

inst

ruct

or p

erio

dica

lly a

sks

the

lear

ners

to a

dd n

ew r

esou

rces

that

they

kn

ow a

bout

, and

add

s re

sour

ces

that

she

dis

cove

rs o

n T

V p

rogr

ams

or in

th

e ne

wsp

aper

. T

he a

genc

y ch

ecks

out

the

valid

ity o

f th

e pr

ogra

ms

befo

re

they

are

will

ing

to a

dd th

em to

the

offi

cial

list

.

30.2

Sha

res

info

rmat

ion

abou

t res

ourc

es b

y in

tegr

atin

g in

form

atio

n in

to th

e or

ient

atio

n an

d th

roug

hout

the

inst

ruct

iona

l pro

gram

.

A g

roup

of

inst

ruct

ors

and

agen

cy s

taff

hav

e m

ade

a vi

deo

tape

of

com

mun

ity r

esou

rces

usi

ng v

isua

ls f

rom

thos

e pr

ogra

ms,

test

imon

ials

fro

m

stud

ents

, and

bri

ef s

tate

men

ts f

rom

com

mun

ity r

esou

rce

peop

le c

iting

the

serv

ices

and

adv

anta

ges

of lo

cal c

omm

unity

res

ourc

es.

The

vid

eo ta

pe is

sh

own

duri

ng o

rien

tatio

n of

new

lear

ners

and

per

iodi

cally

by

inst

ruct

ors

in

all a

dult

educ

atio

n pr

ogra

ms.

30.3

Obs

erve

s in

divi

dual

nee

ds th

roug

hout

th

e in

stru

ctio

nal p

roce

ss a

nd r

espo

nds

with

app

ropr

iate

sup

port

and

do

cum

ents

.

Whe

n th

e in

stru

ctor

obs

erve

s le

arne

rs th

at a

re h

avin

g pr

oble

ms

with

vis

ion,

he

arin

g, o

r m

emor

y, h

e re

fers

them

to th

e pr

ogra

m c

oord

inat

or w

ho

inte

rvie

ws

the

lear

ner

and

refe

rs th

em to

age

ncy

or c

omm

unity

res

ourc

es,

as a

ppro

pria

te.

See

also

indi

ctor

s 23

.1, 2

3.2,

23.

3, 2

3.4.

30

Page 82: Instructor competencies and ind - CALPRO

AP

PE

ND

IX A

S A

MP

LE

IL

LU

STR

AT

ION

S O

F T

HE

PE

RF

OR

MA

NC

E I

ND

ICA

TO

RS

Pro

vide

s L

earn

er G

uida

nce

and

Ref

erra

l C

ompe

tenc

y In

dica

tors

of

Com

pete

ncy

Sam

ple

Illu

stra

tion

of

the

Per

form

ance

Ind

icat

ors

31. M

akes

ref

erra

ls to

ap

prop

riat

e re

sour

ces

whe

n gu

idan

ce a

nd

coun

selin

g ne

eds

are

beyo

nd o

wn

expe

rtis

e.

Pro

vidi

ng L

earn

er G

uida

nce:

31.1

Rec

ogni

zes

whe

n it

is a

ppro

pria

te to

m

ake

a re

ferr

al.

A le

arne

r co

nfid

ed to

the

inst

ruct

or th

at h

e be

lieve

s he

has

a le

arni

ng

disa

bilit

y be

caus

e of

his

long

tim

e in

sch

ools

and

his

con

tinue

d in

abili

ty to

re

ad.

He

asks

the

inst

ruct

or if

she

als

o th

inks

he

has

a le

arni

ng d

isab

ility

. Sh

e kn

ows

the

answ

er is

bey

ond

her

expe

rtis

e an

d, w

ith th

e le

arne

r’s

perm

issi

on, r

efer

s th

e le

arne

r to

the

adul

t sch

ool a

dmin

istr

ator

who

has

a

list o

f co

mm

unity

age

ncie

s th

at p

rovi

de s

ervi

ces

beyo

nd th

e sc

hool

’s

capa

bilit

y. T

he in

stru

ctor

req

uest

s th

at th

e le

arne

r be

scr

eene

d an

d di

agno

sed

for

poss

ible

lear

ning

dis

abili

ties.

31

.2 C

olla

bora

tes

with

col

leag

ues

and

lear

ners

to m

aint

ain

a cu

rren

t lis

t of

agen

cy a

nd c

omm

unity

res

ourc

es w

ith

spec

ific

con

text

s.

See

evid

ence

30.

2.

31.3

Mak

es s

peci

fic

refe

rral

s, d

ocum

ents

, an

d fo

llow

-ups

. A

fter

ref

erri

ng h

er b

egin

ning

ESL

lear

ner

for

a he

arin

g te

st, t

he in

stru

ctor

ha

s a

brie

f co

nfer

ence

with

her

to f

ind

out t

he r

esul

ts.

She

reco

mm

ends

th

at th

e le

arne

r ta

ke a

sea

t in

the

fron

t of

the

room

, so

that

she

can

mor

e ea

sily

hea

r th

e pr

esen

tatio

ns m

ade

by o

ther

lear

ners

. T

he in

stru

ctor

not

es

the

resu

lts o

f th

e he

arin

g te

st o

n th

e le

arne

r’s

reco

rds.

See

also

indi

cato

r 3.

3.

31

Page 83: Instructor competencies and ind - CALPRO

APPENDIX B SELF-ASSESSMENT INSTRUMENT

Directions: Review each of the competencies in Column 1. For each competency, using the Likert Scale in Column 2, indicate how relevant the competency is to your teaching. Number one indicates very relevant while number four indicates little relevancy. For each competency, enter the appropriate number in the box provided in the upper right hand corner of Column 2. Similarly, for each competency, using the Likert Scale, assess in Column 3 your proficiency with the competency. Number one indicates very proficient and number four indicates a need for improvement. Enter the appropriate number in the box in the upper right hand corner in Column 3. In Column 4, assess whether the competency is a priority for you. Number one on the Likert Scale indicates a high priority for you and number four indicates a low priority for you. Use the results of this self-assessment to determine areas for professional development. You will probably want to focus on those competencies that are most relevant to your teaching, areas where you need improvement, and areas that are a high priority for you. The ratings on this tool do not have to be shared. The findings are meant to help you plan your “professional” development activities. You can also use the self-assessment column to chart your progress in meeting the competency.

Relevant To My Teaching Self-Assessment Priority

1 2 3 4 1 2 3 4 1 2 3 4Competency

Relevant Not Relevant Excellent Needs

Improvement High Priority Low Priority

1. Develops and maintains a knowledge base in adult learning and development.

2. Develops and maintains an in-depth knowledge base in own content area and in other relevant areas.

3. Knows how to instruct and/or refer adults who have learning disabilities and other special needs.

4. Knows and is sensitive to demands of adult responsibilities as workers, family members, citizens and community members.

5. Knows how technological systems work and how to apply that knowledge to instructional and administrative functions.

6. Knows about and/or knows how to access information about own organization, community resources and issues, relevant laws and regulations.

7. Assess own need for professional growth and develops and monitors own professional development plan.

8. Engages in a variety of self-directed and collegial professional development activities and incorporates new skills and knowledge into the learning environment to enhance the quality of instruction.

Page 1 of 3

Page 84: Instructor competencies and ind - CALPRO

APPENDIX B SELF-ASSESSMENT INSTRUMENT

Relevant To My Teaching

Self-Assessment Priority

1 2 3 4 1 2 3 4 1 2 3 4Competency

Relevant Not Relevant Excellent Needs

Improvement High Priority Low Priority

9. Plans instruction that is consistent with the program’s mission and goals.

10. Identifies and responds to learners’ individual and group needs, interests, and goals when developing instructional plans.

11. Creates a physical and interpersonal climate that is conducive to learning by drawing on adult learning theory, and knowledge of learners’ cultures, and interpersonal dynamics.

12. Instructor applies knowledge of teacher directed and learner-centered instruction.

13. Models communication, negotiation, decision-making and problem-solving skills for learners.

14. Employs individual group and team learning.

15. Sequences and paces lessons appropriately.

16. Is sensitive to and accommodates diverse learning styles, abilities, cultures, and experiences, including learners who have disabilities and other special needs.

17. Provides frequent and varied opportunities for students to apply their learning.

18. Monitors and adjusts teaching strategies based upon student needs and performance.

19. Effectively integrates current and appropriate media and technology as a tool for instruction.

20. Integrates employment, family, and community related activities into instruction.

21. Selects and uses a variety of resources for the learning environment (print, human, and technological).

Page 2 of 3

Page 85: Instructor competencies and ind - CALPRO

APPENDIX B SELF-ASSESSMENT INSTRUMENT

Relevant To My Teaching

Self-Assessment Priority

1 2 3 4 1 2 3 4 1 2 3 4Competency

Relevant Not Relevant Excellent Needs

Improvement High Priority Low Priority

22. Acquires, accesses, and uses technology for effective adult learning.

23. Works with learners to identify their needs, strengths and goals and advises or refers them to appropriate programs and levels of instruction.

24. Uses results of assessment data (diagnostic and needs) on a regular basis to plan lessons, develop curricula, monitor progress towards objectives and goals and to verify learning.

25. Monitors learning beyond simple recall of information using a variety of assessment strategies.

26. Structures and facilitates ways for learners and peers to evaluate and give feedback on their learning and performance, through reflection and self-assessment.

27. Guides learners in the development and ongoing review of their educational plans.

28. Collects and manages accurate data for program improvement and accountability.

29. Suggests and/or collaborates in modifying the program organization and in developing program alternatives.

30. Shares information with learners and colleagues about additional learning resources, educational opportunities, and options for accessing support services.

31. Make referrals to appropriate resources when guidance and counseling needs are beyond own expertise.

Page 3 of 3

Page 86: Instructor competencies and ind - CALPRO

APPENDIX C RECOMMENDED PROFESSIONAL DEVELOPMENT ACTIVITIES

Directions: Review each competency and the results of needs assessments to identify the types of professional development needed to enhance instructional quality. This form can be completed individually by instructors, or collaboratively by groups of instructions or instructors and administrators. Professional development may include such activities as inquiry/research projects, workshops and institutes, observations and feedback, program or product development, mentoring, or courses at a community college.

Competency Professional Development Activities 1. Develops and maintains a

knowledge base in adult learning and development.

2. Develops and maintains an in-depth knowledge base in own content area and in other relevant areas.

3. Knows how to instruct and/or refer adults who have learning disabilities and other special needs.

4. Knows and is sensitive to demands of adult responsibilities as workers, family members, citizens and community members.

5. Knows how technological systems work and how to apply that knowledge to instructional and administrative functions.

6. Knows about and/or knows how to access information about own organization, community resources and issues, relevant laws and regulations.

7. Assess own need for professional growth and develops and monitors own professional development plan.

Page 1 of 4

Page 87: Instructor competencies and ind - CALPRO

APPENDIX C RECOMMENDED PROFESSIONAL DEVELOPMENT ACTIVITIES

Competency Professional Development Activities 8. Engages in a variety of self-

directed and collegial professional development activities and incorporates new skills and knowledge into the learning environment to enhance the quality of instruction.

9. Plans instruction that is consistent with the program’s mission and goals.

10. Identifies and responds to learners’ individual and group needs, interests, and goals when developing instructional plans.

11. Creates a physical and interpersonal climate that is conducive to learning by drawing on adult learning theory, and knowledge of learners’ cultures, and interpersonal dynamics.

12. Instructor applies knowledge of teacher directed and learner-centered instruction.

13. Models communication, negotiation, decision-making and problem-solving skills for learners.

14. Employs individual group and team learning.

15. Sequences and paces lessons appropriately.

Page 2 of 4

Page 88: Instructor competencies and ind - CALPRO

APPENDIX C RECOMMENDED PROFESSIONAL DEVELOPMENT ACTIVITIES

Competency Professional Development Activities 16. Is sensitive to and

accommodates diverse learning styles, abilities, cultures, and experiences, including learners who have disabilities and other special needs.

17. Provides frequent and varied opportunities for students to apply their learning.

18. Monitors and adjusts teaching strategies based upon student needs and performance.

19. Effectively integrates current and appropriate media and technology as a tool for instruction.

20. Integrates employment, family, and community related activities into instruction.

21. Selects and uses a variety of resources for the learning environment (print, human, and technological).

22. Acquires, accesses, and uses technology for effective adult learning.

23. Works with learners to identify their needs, strengths and goals and advises or refers them to appropriate programs and levels of instruction.

Page 3 of 4

Page 89: Instructor competencies and ind - CALPRO

APPENDIX C RECOMMENDED PROFESSIONAL DEVELOPMENT ACTIVITIES

Competency Professional Development Activities 24. Uses results of assessment

data (diagnostic and needs) on a regular basis to plan lessons, develop curricula, monitor progress towards objectives and goals and to verify learning.

25. Monitors learning beyond simple recall of information using a variety of assessment strategies.

26. Structures and facilitates ways for learners and peers to evaluate and give feedback on their learning and performance, through reflection and self-assessment.

27. Guides learners in the development and ongoing review of their educational plans.

28. Collects and manages accurate data for program improvement and accountability.

29. Suggests and/or collaborates in modifying the program organization and in developing program alternatives.

30. Shares information with learners and colleagues about additional learning resources, educational opportunities, and options for accessing support services.

31. Make referrals to appropriate resources when guidance and counseling needs are beyond own expertise.

Page 4 of 4