I n s t r u c t i o n sL e s s o n P l a n

DelegationA lesson plan inspired by students. Interactive and focussed on key vocabulary used to provide instructions and help you to identify with Business English.

ObjectivesTo develop confidence, focus on grammar structures and practice pronunciation.

FeaturesThis class contains Website and video links and is also recorded at specific points so that you can practice outside the class environment.

SkypeQualified TEFL experienced native speaking teachers. Learn in your own time and at your own pace. Licensed and registered teachers.

By Sanj Saigal

w w w. o n e 2 o n e a c a d e m y. c o m

StructureThere are certain types of

sentence constructions used when providing an instruction. This class will take a look at those structures and apply them in the context of business English.

Link: Press here

Some Examples If someone has requested

an instruction: ( What should I do?) the answer to this question will start with.....

1. You need to........

2. You will need to.......

3. You have to.......

4. I think you should....

DelegationWhen delegating it is usual

practice to use a modal auxiliary verb such as could. It is also common to use an apology word such as sorry at the beginning of the sentence to demonstrate empathy.

An example of this can be shown with the following sentences:

1. Sorry, could you put this file back into storage.

2. Sorry to disturb you but I wonder if you could phone Mr Smith back and tell him to reschedule the meeting.

We use an apology because we are disturbing someone from completing a task.

A lesson plan inspired by students. Learn how to

provide instructions on a variety of topics.

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Instructions

CONFIDENCE

VOICE TONE

AUDIO

VOCABULARY

BUSINESS ENGLISH

CONVERSATION

SKYPE CLASSES

NATIVE TEACHERS

lesson Plan

By Sanj Saigal

Can you tell me how to search for something on the internet.

Tell me what types of skills I need to do your job.

Tell me what type of personality I need to do your job.

Tell me what your next position would be if you were to get a promotion.

Tell me what the best Industry is in your country. Why?

Tell me what the best age to be is. Why?

tell me what you think that someone needs to do in order to loose weight.

Tell me what you need to do after the age of 50.

Tell me how to find a job in your country.

Tell me which phone I should buy

Tell me where I can find a good restaurant in your town. Tell me how I can get there if I don’t drive.

Tell me how I can manage my time more effectively.

Tell me what I just asked you to do.

Tell me which computer I should buy. why?

Tell me if your relatives think that you spend enough time with them.

Tell me what the best time to have a meeting is at work. Why?

It is often very easy to forget about voice tones when you are giving someone an instruction. Obviously if you are in a position of

power and you have responsibility and accountability for a task there are different types of tones that you can adopt depending on the situation. If you can display friendly but firm voice tones you can increase productivity and output as empathetic tones can often

give value and ownership to completing a task on your behalf.

How you delegate is related to your personality traits as well as your own interpretation of Management style.

It is true that over time traditional more authoritarian styles are less in favour and have been replaced with a more flexible approach. When giving an instruction, the best approach would be to put yourself in their shoes so to speak and by this I mean that

you should treat others the way that you want to be treated.

Use of modal auxiliary verbs such as “could” add value to the task and the person. If you are new to a team try and build a

relationship based on the position of responsibility that you hold and not around you. Your voice tones should always have compassion and demonstrate that someone else other than you can complete a task effectively and efficiently.

Empathetic Voice Tones

Delegation

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