instructional manual for redeeming online vouchers

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Instructional Manual for Redeeming Online Vouchers

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Page 1: Instructional Manual for Redeeming Online Vouchers

Instructional Manual for Redeeming

Online Vouchers

Page 2: Instructional Manual for Redeeming Online Vouchers

Instruction Manual for Redeeming Online Vouchers 2016

1 Alternate Delivery Channels

Table of Contents

1. Skype ..................................................................................................................................................... 2

2. Club Penguin ......................................................................................................................................... 4

3. Facebook ............................................................................................................................................... 7

4. Netflix ................................................................................................................................................... 9

5. Minecraft Game Card ......................................................................................................................... 10

6. Xbox / Xbox Live ................................................................................................................................. 13

7. LoL (League of Legends) ..................................................................................................................... 18

8. PlayStation Network .......................................................................................................................... 20

9. Steam (Malaysia Store) ...................................................................................................................... 22

10. World of Warcraft .......................................................................................................................... 24

11. Amazon (USA Store) ....................................................................................................................... 26

12. iTunes (USA) ................................................................................................................................... 29

13. Google Play (USA) ........................................................................................................................... 35

14. HULU (USA) ..................................................................................................................................... 38

15. Gilt ................................................................................................................................................... 39

16. Nintendo ......................................................................................................................................... 41

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Instruction Manual for Redeeming Online Vouchers 2016

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1. Skype

Product Description:

Make great value calls to mobiles and landlines across the world, send low cost SMS text messages and

to forward calls. You can also use Skype Credit to buy a subscription or a Skype Number, and to connect

to over 2,000,000 WiFi hotspots worldwide using Skype WiFi.

Redemption Steps:

Step1: Customer signs in to Skype account and clicks “My Account” Option in Skype Menu.

Step2: This would open up the skype website on the browser. Customer scrolls down the page and

under the “Billing and payment” section, clicks “Redeem voucher” option.

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Instruction Manual for Redeeming Online Vouchers 2016

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Step3: Customer enters E-voucher number, ticks the box next to “I agree to the Skype Terms of Service”,

then clicks on Redeem voucher. Skype Credit balance should be updated within 15 minutes.

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2. Club Penguin

Product Description:

Kids entertainment subscription based service by Disney

Redemption Steps:

Step1: Customer goes to the activation page. URL: http://www.clubpenguin.com/?home=return

There are two ways to get there:

a. Scroll to the bottom of the home page and select “Activate Card”

b. Scroll down to Membership Cards on Membership page and select “Activate Now”

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Step2: If customer already has a penguin account, enter your penguin name and password, then select

Log in & Purchase. If you haven't created an account yet, select Create & Activate.

Step3: Customer enters the details with accepting the Terms and conditions of Club Penguin and Clicks

“Next”

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Step4: Customer clicks on “Go To Activate” button

Step5: Customer enters the 16-digit Membership Card number (provided upon purchase of card).

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3. Facebook

Product Description:

Pay for one time and in-app purchases for apps and games on Facebook. Advertising / post boost etc.

are not supported.

Redemption Steps:

Step1: Customer goes to the redemption page and click “Redeem Code”

https://www.facebook.com/gamecards

Step2: Customer enters the PIN code and click “Redeem”

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Step3: Customer selects the currency the card and click “Redeem”. The entire value of the card will be

added to your account balance, which you can then use to purchase in-game items. Keep in mind you

won't be able to use the card again once you redeem it.

Note: Facebook Game Cards are only redeemable in Facebook games and can't be used for advertising.

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4. Netflix

Product Description:

Drama, action, comedy, documentaries, TV shows - all the stuff you love to watch, personalized for you.

Redemption Steps:

Step1: Customer goes to home page and logs in to their Netflix account. Once logged in, scroll to the

bottom of the screen and click on the “Buy/Redeem Gift” option.

Step2: Customer will be redirected to another page where they would be required to enter the Gift code

and click on “Redeem”.

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5. Minecraft Game Card

Product Description:

A game about placing blocks and going on adventures.

Redemption Steps:

Step1: Create an account at account.mojang.com/register.

Step2: Check your email for a verification email from Mojang. Follow the link in the message to verify

your email address.

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Step3: After you have registered a Mojang account, you can redeem your prepaid card or gift code at

account.mojang.com/redeem. If you have a card, scratch off the silver area, enter the 10-digit PIN in the

field under "Enter Your Gift Code or Prepaid Card PIN", then click "Redeem". If you have a gift code,

enter your 12-character code.

Step4: Choose your Minecraft username. You can check if a name is available by typing a name in the

"Profile name" field, then click "Check availability". If the username is available, accept the terms by

checking the box next to "I have read and agree to the Minecraft End User License Agreement", then

click "Choose username".

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Step5: To download the game, click the Windows, Mac or Linux icon on your account page at

account.mojang.com/me. On a Windows PC, download the launcher, place it anywhere you'd like, then

run the program. On a Mac, download the file, unpack it, then place Minecraft in your / Applications

folder. You can download the game on as many computers as you'd like, as many times as you'd like.

Run Minecraft, then log into the game with your registered email address and Mojang account

password.

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6. Xbox / Xbox Live

Product Description:

Purchase and download Xbox console games.

Redemption Steps:

How do I redeem an Xbox voucher code on an Xbox One console?

Step1: From the Home screen, scroll right to Store. Under Categories, select Games.

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Step2: Select Use a code. Or, say “Xbox, use code.”

If prompted, sign in.

How do I redeem an Xbox voucher code on an Xbox 360 console?

Step1: Sign in to Xbox Live using the account for which you want to use the prepaid code.

Press the Guide button on your controller.

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Step2: Go to Games & Apps and select Redeem Code.

Enter the 25-character prepaid code and select Done. When prompted, select Yes to confirm the

redemption.

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How do I redeem an Xbox voucher code on a PC console?

Step1: In a browser, log on to the Xbox website. To redeem Xbox monthly subscription, click on the Xbox

Live option to open up the menu and select the “Redeem Code” option.

If you want to redeem the Xbox voucher to purchase games, open up the Games drop down menu and

select the “redeem code” option from there.

You will be required to Sign in to your Microsoft Account after that.

http://www.xbox.com

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Step2: Once you have logged in to your Microsoft Account, you would automatically be redirected to

the Redemption Page. Over here, you would be required to enter the 25-character prepaid code and

click on Redeem.

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7. LoL (League of Legends)

Product Description:

League of Legends is a multiplayer online battle arena video game.

Redemption Steps:

Step1: Customer goes to http://na.leagueoflegends.com/ and clicks “Login”

Step2: Customer enters username & password and clicks ”login”

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Step3: Customer clicks “codes” from the left corner menu, enters the code and clicks “Redeem” button

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8. PlayStation Network

Product Description:

PlayStation Network (PSN) is an online gaming service for the PlayStation gaming console. PlayStation

Network (PSN) allows for online gaming and is offered and maintained by Sony.

Redemption Steps:

Step1: Customer enters ID and Password or create a new account. After signing in, navigate to the

account management section.

Step2: In ‘Account Management’ look through the menu of options and select ‘Redeem Code’.

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Step3: You will be redirected to a page with three boxes in which to input the 3 sections of your code.

The code you receive will look something like: ABAB-1234-AB56. Each group of letters are separated by

a dash, input each group, in order into their respective boxes.

Confirm the code and your account wallet will update with either the funds on the card, or credit your

account membership with the subscription time corresponding with the card.

Redeeming a voucher code on PS4

Step1: Open a Sony Network Entertainment account on PSN (or use your existing Sony Entertainment

Network account).

Step2: Select the PlayStation® Store icon on the PS4™ system home screen.

Step3: On PlayStation® Store, select 'Redeem Codes' at the bottom of the menu.

Step4: Enter the code.

Step5: Once the code has been entered correctly, select 'Continue' on the dialog box.

Step6: Select 'Confirm' to accept the Trial Code Terms of Service.

Step7: Select 'Continue' to complete code redemption.

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9. Steam (Malaysia Store)

Product Description:

The ultimate entertainment platform. Play, connect, create and more.

Redemption Steps:

How do I create a Steam account?

Go to https://store.steampowered.com/join/ and create your account.

You will be prompted to enter your information; including your account name, password, and email

address that you wish to tie the account to. Read through the terms and conditions associated with

creating your account and finish the process. You will receive an email confirmation shortly afterwards.

After you have created your account, you will be able to add funds to your Steam Wallet by redeeming

your Steam Online Vouchers purchased.

Step1: Go to http://www.steampowered.com/wallet and sign in if you aren't already signed in. You will

need to create a Steam account if you do not already have one.

Once account is created, customer enters username & password and clicks “Sign in”.

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Step2: Once logged into Steam, please enter your unique Wallet code that you received into the “Steam

Wallet Code” field. Click "Continue" to redeem the credit onto your account.

Note: If you have never used Steam Wallet credit on your account, you may be prompted to enter your

current address to determine the correct currency.

The value of the Steam Wallet code will be added to your account's Steam Wallet balance. The current

available balance will be listed in the upper right hand corner next to [Your username]'s Account.

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10. World of Warcraft

Product Description:

A massive multiplayer online role-playing game, popular and used by players worldwide.

Redemption Steps:

Step1: Customer goes to www.worldofwarcraft.com and clicks “Login”. If you don’t have an account,

you would be required to create one.

Step2: Customer enters Username and password and clicks “Login”

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Step3: When logged in, customer would be redirected to the Account Summary main page. Customer

can click on “Games & Code” tab and click on the “Code Redemption” option

Step4: Once the new window opens up, the customer would be required to enter the code received

while purchasing. Once done, click on “Redeem Code” button.

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11. Amazon (USA Store)

Product Description:

Online shopping from the earth's biggest selection of books, magazines, music, DVDs, videos,

electronics, computers, software, apparel & accessories, shoes, jewelry, tools & hardware, housewares,

furniture, sporting goods, beauty & personal care, gourmet food & just about anything else.

Redemption Steps:

Step1: In order to redeem your Amazon gift cards, you will need to create an account. If you already

have an account, you can sign in using by logging on to http://www.amazon.com/ and clicking on the

“sign in” option on the top right corner

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Step2: Once logged in, in the upper right-hand corner of the Amazon home screen. Hovering over the

‘Your Account” button will create a drop down menu, click the ‘Your Account’ option.

Step2: All of your Amazon account information can be found on this page, including how to view and

track orders, change your settings, etc. In the ‘Gift Cards’ section in the right-hand column, select

‘Redeem a Gift Card’.

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Step3: You will be redirected to the next page. Input the code sent to you from while purchasing online

voucher. After you type the code, select ‘Apply to Your balance’ and the funds will be credited to your

account to use as you please.

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12. iTunes (USA)

Product Description:

iTunes is a media player, media library, online radio broadcaster, and mobile device management

application developed by Apple Inc.

Redemption Steps:

How do I create a USA iTunes Account?

If you are located outside of the United States, and wish to purchase an iTunes gift card, you will need to

create a USA iTunes Account. Sometimes this can be done by simply changing the region associated with

your account in the settings. However, if you need further assistance, please consult this tutorial.

Step1: Open up the Settings from you iPhone, scroll down and enter the iTunes and App Store Section. Over there, click on the Sign In button and you would be required to enter your Apple ID credentials to create a new iTunes account.

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Step2: Once logged in, Select “United States” as the country or Region and move on to the next step. In the next screen, you would be required to enter your billing information and contact details. Fill out the necessary fields and move on to the next step.

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Step3: Next, you would be required to agree to the terms of service and after that, the itunes account would be successfully created.

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Redeeming Code using Iphone: Step1: Once the account is created, you would enter the iTunes store. Scroll down to the bottom and select “Redeem” option.

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Step5: Once the new screen appears, simply tap on the “You can also enter your code manually” option. Once done, the keyboard will appear where you would be required to enter the voucher code that was sent to you after purchase.

Redeem on Computer

If you do not use an Apple mobile device, you may also redeem your iTunes gift vouchers on your

personal computer. You will simply need to download and install the iTunes program from Apple’s

website: http://www.apple.com/itunes/

Step1: Download and install iTunes from the website. Open up the application and click on the “Go to iTunes Store” button. You would be required to sign in to your iTunes account after that.

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Step2: On the iTunes Store page of the program, on the right-hand side of the screen you will see a section of the menu labeled ‘Music Quick Links’ that list several options to navigate to. Click ‘Redeem’

Step3: Input the code sent to your mobile phone number. Click ‘Redeem’ and the funds will be credited to your account for use on your computer, or mobile Apple device.

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13. Google Play (USA)

Product Description:

Google Play is a digital distribution service, including a digital media store, the Google Play Store

(originally the Android Market), operated and developed by Google. It serves as the official app store for

the Android operating system, allowing users to browse and download applications developed with the

Android SDK and published through Google.

Redemption Steps:

How do I create a USA Google Play account?

To get you started with redeeming your Google Play gift cards, you will need a Google USA account.

Here are a few easy steps to guide you along the process!

1. Open any of the Google Mail and click on the ‘Create an Account’ button.

2. You will be redirected to a form to enter your personal information to create your account. Choose your user name; this name will automatically become your Gmail account name as well.

3. Complete the rest of the required information: first and last name, birthday, phone number and a verification email address to allow you to recover the account should you lose your password. You also need to enter your country of residence.

NOTE: If you are living outside of the United States and wish to purchase our USA Google Play

gift cards, make sure at this step you select your country as USA so you will be able to redeem

the cards to your account.

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4. Read through and agree to the Terms & Conditions of the Google Services you are signing up for, and click the box labeled: ‘Next Step’

How do I redeem my Google Play voucher code?

After creating a USA Google Account, visit the redeem page https://play.google.com/redeem and you

should see the Google Play Store with the "Redeem your code" popup window opened up. Make sure

you are logged in with your Gmail account used for the Google Playstore on your smartphone. The

popup window will contain a field to input the code and redeem it. You can enter the voucher details

that were received during the purchase.

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NOTE: After redeeming, your home country (United States) cannot be changed if you have any Google

Play balance remaining in your wallet. No expiration dates apply to the gift card.

You can later check the Google Play balance by visiting the redeem page or from Payment methods tab

in your Google wallet account.

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14. HULU (USA)

Product Description:

Hulu is an American subscription video on demand service owned by Hulu LLC, a joint venture with The

Walt Disney Company, 21st Century Fox, Comcast and Time Warner. It is primarily oriented towards

television series, carrying current and past episodes of series from its owners' respective television

networks and other content partners.

Redemption Steps:

To redeem a gift subscription for new subscribers:

Step1: Go to https://hulu.com/gift

Step2: Enter your gift code in the "Redeem Your Gift" section

Step3: You'll then be asked for your personal information to complete the signup process. We would

recommend completing the form, instead of signing up with Facebook.

Please note: You may be required to use a VPN to access the Hulu content.

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15. Gilt

Product Description:

Gilt is an online shopping website based in the United States.

Redemption Steps:

To redeem a Gilt voucher, first of all you need to have a Gilt Account. You can create an account by

simply logging on https://www.gilt.com/ and clicking on the “Register” option on the top right corner.

Step1: Once you are logged in, sign in your account – select the product you want to purchase and you

will end up in the product page. Over there, select the product size, quantity and click on the “Buy Now”

option.

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Step2: Next, you would be required to enter the shipping and payment details. On that screen, towards

the right hand side, click on the “Apply Gift Card” option and a text box will appear. Enter the gift card

voucher number over here to redeem the voucher code.

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16. Nintendo

Product Description:

Shop for games and play on your Nintendo consoles.

Redemption Steps:

Step1: Start up the Nintendo eShop by tapping on the eShop icon:

Step2: Once the eShop loads, tap ‘Menu’ in the top left corner of the bottom screen:

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Step3: A menu will pop up. Scroll down to find ‘Add Funds’ and tap this option:

Step4: You will now be presented with two choices on the lower screen. Tap ‘Add Funds using a

Nintendo eShop Card’:

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Step5: You will see a blank text box beneath the heading ‘Activation code’. Tap the text box:

Step6: A virtual keyboard will pop up. If you have ordered a game/eShop code, type the code in exactly

as it appears.