instant messaging apps for ‘a2p’ communication – the problem and the solution
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Rich Text content
Push Notification
Send User Experience(UI)forms as messages
Transactional buttons in messages
Password protection for messages
Ability to invoke
transactionsthrough Messages
PROBLEMS OF A2P COMMUNICATION THROUGH SMS
SMS does not support Images and Videos
A I
SMS does not support Group Communication
SMS Limited to 140 Charcters per Message
SMS does not support Rich Text Communication
High Cost
CAPABILITIES OF OTT MESSAGING
A I
WHY OTT (OVER THE TOP) MESSAGING IS WINNING OVER ‘SMS’?
NotifyingCustomers
Low Cost Human BehavioralChangeMessages
can reach across Geographic location
SecuredMessaging
WHY ENTERPRISES ARE LOOKING FOR INSTANT MESSAGING APPS?
07
Instant Messaging Apps for
A2P COMMUNICATION