instant information access with magnify search dr. rado kotorov technical director strategic product...

Instant Information Access With Magnify Search

Dr. Rado KotorovTechnical Director Strategic Product Mgt.

Copyright 2007, Information Builders. Slide 2

Trend: Search Based Applications (SBA)

Trend: Convergence of BI and Search and the emergence of search based applications

Definition: Search based applications combine: a Google like access to applications and data capabilities to search across multiple sources, fields, and

data types; guided navigation of search results Interactive analysis of search results, e.g. sort, chart,

filter, etc. drill down to reports and structured ad hoc forms directly

from the search results


Example: Search Based BI Application


Mainframe

SBA: Single Access Point To All Sources

Single Point of Information Access

IT

BusinessAnalysts

Anyone

Mainframe Spare Spare Mainframe SpareData Data

Multiple Application

Interfaces


SBA: The Only Technology that Provides Access to Mixed Content

Unstructured Structured

Mixed Content

Tagged Documents

Clobs/Memo Fields

Document/Workflow MS

Search Priorities by Source: Call Center Narrative

37% Email

38% Enterprise Content

Management System34%

Field Service Note36%

Instant Message30%

Web 2.0 Sources47%

Risk Management

Source: Aberdeen Research on of “The Convergence of Unstructured and Structured Information”


Magnify Search: IBI’s Innovative Approach

Records/Transactions Parameters Reports

Over 300 Application And Data Stores Over 300 File Formats

Web Search

DocumentFiles

Images MultiMedia

Enterprise BI Search

ReportsServers

Transactional Indexing Crawling

IBI Differentiators

Database

Mainframe

BI Companies Search Companies


Magnify Search: IBI’s Innovative Approach

OEM of Open Source

Extend the core engine capabilities with Search and RIA


iWay Service Manager

Magnify Search: How we do it?

Capture incoming transactions

Enrich transaction with meta data

Transform and feed records into Google

Search Request

Magnify Results

Report Request

WF Report

• Assisted Navigation

• Tabular View

Operational Data Store


Magnify Federated Indexing vs. Federated Search

Custom Logic to Send Search Query to Multiple Sources

Custom Logic to Aggregate Search Query Results

Search Term

Data

Data

Data

Data

Mainframe Spare Spare Spare

Sample Applications


Law Enforcement Application With Magnify

The KPI Page


The Search Page


The goal of this application is to provide officers with a simple way to find information. For example, if a hit-and-run accident occurred, a trooper may enter a partial plate number, a car description or other information, and be able to find related information in any of the police systems.

The goal of this application is to provide officers with a simple way to find information. For example, if a hit-and-run accident occurred, a trooper may enter a partial plate number, a car description or other information, and be able to find related information in any of the police systems.



The search results page. Search results are displayed on the right side. The guided navigation tree is on the left side.

The search term in this example is a partial plate number. The search results are retrieved from four different systems – criminal cases, vehicle registrations, court records, and citations.

The search term in this example is a partial plate number. The search results are retrieved from four different systems – criminal cases, vehicle registrations, court records, and citations.



Tabular view of search results

The tabular view offers a convenient way to interact with the results and find some correlations.

The tabular view offers a convenient way to interact with the results and find some correlations.



A report generated from a search result. The report can come from multiple sources. Drilldowns provide access to more information.


Help Desk Search Application

The goal of this application is to provide customer support employees with a simple way to access customer records and abilities to search across fields and within text, notes, memos.

The goal of this application is to provide customer support employees with a simple way to access customer records and abilities to search across fields and within text, notes, memos.

The Search Page



The Search Results Page

Notice that a search for “Verizon” has returned results which have other companies listed in the COMPANY field. A regular query would have returned only records that have “Verizion” in the COMPANY field.

Notice that a search for “Verizon” has returned results which have other companies listed in the COMPANY field. A regular query would have returned only records that have “Verizion” in the COMPANY field.


Help Desk Search ApplicationA Report on the Actual Record

“Verizon” is found in a summary field. The summary field contains unstructured description of the case.

“Verizon” is found in a summary field. The summary field contains unstructured description of the case.


Help Desk Search ApplicationA Report on the Actual Record

“Verizon” is found in a the detailed notes about the case.

“Verizon” is found in a the detailed notes about the case.



The Search Results Page

A user can run a summary report instead of a detailed report. Any number of reports can be associated with the search result

A user can run a summary report instead of a detailed report. Any number of reports can be associated with the search result


Help Desk Search ApplicationThe Summary Report Associated With the Search Record

The summary report aggregates all cases for the company associated with the search result.

The summary report aggregates all cases for the company associated with the search result.

Thank you!

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