install guide 6.4

ImageNow and CaptureNow are registered trademarks of Perceptive Software, Inc. All other products produced by Perceptive Software, Inc., including WebNow, are Perceptive Software trademarks. All other brands and product names mentioned in this document are trademarks or registered trademarks of their respective owners.

Copyright© 2010 Perceptive Software, Inc. All rights reserved.

ImageNow Installation and Setup Guide Environment: Windows DBMS: Microsoft SQL Server Version: 6.4.1

Written by: Product Documentation, R&D Date: November 2010

Perceptive Software ImageNow Installation and Setup Guide

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Table of Contents Installing ImageNow ................................................................................................................................... 1

Installation Process ................................................................................................................................... 1

Prepare for the installation ..................................................................................................................... 1

Verify the installation checklist ............................................................................................................... 2

Verify TCP/IP Connectivity for ImageNow Server ................................................................................. 2

Open firewall and network ports for communication .............................................................................. 3

About INEMUSER .................................................................................................................................. 3

Installing ImageNow Server on Windows using Microsoft SQL Server .................................................... 4

ImageNow Server installation process .................................................................................................. 4

Download the ImageNow Server files .................................................................................................... 5

Create the INOW6 database ................................................................................................................. 5

Verify the INOW6 database user authentication ................................................................................... 6

Install ImageNow Server ........................................................................................................................ 6

Remove the DEP setting........................................................................................................................ 7

Tune the Microsoft SQL Server for the ImageNow Server on Windows ............................................... 8

Increase performance for ImageNow .................................................................................................... 8

Installing ImageNow Client ........................................................................................................................ 9

Install ImageNow Client attended .......................................................................................................... 9

Install ImageNow Client unattended .................................................................................................... 11

ADDLOCAL value definitions ............................................................................................................... 15

Installing an ImageNow Server license ................................................................................................... 15

Generate a license hardware fingerprint .............................................................................................. 16

Install ImageNow product licenses ...................................................................................................... 16

Start all ImageNow services .................................................................................................................... 18

Appendix A: Server configuration tables ............................................................................................... 19

inow.ini ..................................................................................................................................................... 19

inserver.ini ............................................................................................................................................... 30

inserverAlarm.ini ...................................................................................................................................... 37

inserverBatch.ini ...................................................................................................................................... 39

inserverEM.ini .......................................................................................................................................... 42

inserverImp.ini ......................................................................................................................................... 43

inserverJob.ini ......................................................................................................................................... 54

inserverMonitor.ini ................................................................................................................................... 56

inserverMQ.ini ......................................................................................................................................... 67

inserverTask.ini ....................................................................................................................................... 69


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inserverWorkflow.ini ................................................................................................................................ 73

Appendix B: Client configuration tables ................................................................................................ 75

ImageNow.ini ........................................................................................................................................... 75

Additional settings ................................................................................................................................ 75

Index ........................................................................................................................................................... 93


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Installing ImageNow Running ImageNow on your network requires that you install the ImageNow Server on a server computer and install at least one ImageNow Client on a computer that can access the server computer. You install the client on all computers on which a user performs ImageNow tasks, such as scanning and linking. ImageNow can be set to use encrypted communication through TCP/IP to pass data between the server and clients. Each user accesses ImageNow from the client using a login ID and password.

An initial installation of ImageNow Client and Server requires that you complete several tasks in order. The following installation information assumes that you are performing an initial installation of ImageNow instead of upgrading from an earlier version of ImageNow. If you are updating ImageNow components, make sure you first refer to the Update ReadMe document available on the Customer Portal of the Perceptive Software web site at www.imagenow.com. Sections of the update readme may reference procedures in this installation guide.

ImageNow components are not backwards-compatible. For example, you must install version 6.4.1 of the ImageNow Client to work with version 6.4.1 of the ImageNow Server. For product technical specifications and system requirements, ask your Perceptive Software representative for a copy of the Product Technical Specifications document.

Installation Process The following steps outline the high-level procedures that you need to perform to install and configure ImageNow and information you need to verify before the installation.

Prepare for the installation Before you install ImageNow, verify the following information:

• Obtain the TCP/IP host name or TCP/IP address and the authorization port of the computer to install the ImageNow Server on. You need these to log in the first time.

• On Windows, verify that Microsoft TCP/IP is installed and configured. On Windows, make sure that you have an NTFS-formatted volume for all ImageNow Server executables and directory structures.

• Make sure that you have sufficient disk space for executables and object storage.

http://www.imagenow.com/�


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Verify the installation checklist This checklist describes the high-level procedures performed during this installation. Each of these procedures is described in detail later in this guide.

1. Verify TCP/IP connectivity for ImageNow Server.

2. Create users and groups on the operating system network domain or directory, if needed. User names and passwords in ImageNow Management Console must match the network user names and passwords.

3. Make sure that you have a user name and password for the Customer Portal at http://www.imagenow.com/support so you can download product files for installation.

4. Download and install the appropriate ImageNow Server for your operating system and database. You need the base installation of Microsoft SQL Server using mixed mode authentication.

5. Download and install ImageNow Client.

6. Install ImageNow licenses, unless you are installing an evaluation copy.

7. Start all ImageNow services.

8. Create and test a login profile.

9. Log in to ImageNow to create and test groups and users.

Verify TCP/IP Connectivity for ImageNow Server At the command prompt, type ping <server address> where <server address> is the IP address or the host name of the computer running the ImageNow Server (for example, ping 206.18.19.25 or ping notesrvr), and then press ENTER.

If you are properly connected, the message you receive appears similar to the one below:

Note If you receive the message "Bad IP address" in response to the ping request, you are not connected to the ImageNow Server. Check with your system administrator to verify the ImageNow Server IP address or name.


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Open firewall and network ports for communication To enable communications between ImageNow Server and the ImageNow Clients and agents, you must open two TCP ports on your network. ImageNow Server uses ports 7200 and 6000 by default.

For best performance and stability, disable the Windows firewall on the ImageNow Server computer. If the firewall cannot be disabled, set exclusions in the firewall for ports 6000 and 7200 for ImageNow Server processes and remote agents.

• Port 7200. ImageNow Server requires port 7200 to display workflow alarms, send documents to users, or perform auto-logoff on ImageNow Client. The port is also required for ImageNow Server to communicate with remote agents, such as Fax Agent or Mail Agent. Port 7200 is the default port for messaging communications, though you can modify the port by changing the mq.agent.ip.port setting in the \inserver6\etc\inow.ini file after installing the ImageNow Server.

• Port 6000. By default, port 6000 is used for communications between ImageNow Server and ImageNow Client. If you need to change this port, modify the inowd.port setting in the \inserver6\etc\inserver.ini file after installing ImageNow Server.

About INEMUSER In addition to the INUSER database user, the database setup scripts also set up a database user named INEMUSER. If you have external applications that need to connect to the ImageNow database, you can do so using this database user, The INEMUSER user can add, remove, and update data in IN_EXTERN_MSG and IN_EXTERN_MSG_PROP tables in External Messaging Agent without risk of corrupting information stored in the ImageNow database. External applications can access ImageNow database only through INEMUSER.


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Installing ImageNow Server on Windows using Microsoft SQL Server

Important This document assumes you are installing ImageNow Server for the first time or that you have no earlier versions running on your computer. To update or upgrade from a previous version, refer to one of the following documents, available on the ImageNow Customer Portal:

• To update ImageNow Server from a previous version, make sure you first refer to the Update ReadMe document available on the Customer Portal of the Perceptive Software website at http://www.imagenow.com. Sections of the update readme may reference procedures in this installation guide.

• To upgrade to ImageNow 6.4.1 from a version earlier than ImageNow 6.0, refer to the iUpgrade Guide for version 6.4.1. For more information on available upgrade services, contact your Account Executive.

Before you install, verify the following:

• On the ImageNow Server computer, check the Windows Event Viewer to make sure that the computer has no DNS, hardware, or critical Windows errors.

• Verify that your system meets the requirements in the Product Technical Specifications. Then, verify your product compatibility outside of ImageNow, such as the compatibility between the service pack level of the operating system and your version of Microsoft SQL Server.

In addition, we recommend that you have the Microsoft SQL Server database running on a different computer than the ImageNow Server computer.

ImageNow Server installation process During this installation, you perform the following procedures:

• Download the ImageNow Server files

• Create the INOW6 database

• Increase the tempdb space and the transaction log size

• Verify the INOW6 database user authentication

• Install ImageNow Server

• Change the DEP settings


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Download the ImageNow Server files 1. Go to the Perceptive Software web site at www.imagenow.com, click Customer Portal, and then

click Downloads.

2. In the Downloads page, in the right pane, in the Content section, click the Clear Search link.

3. In the Downloads page, in the left pane:

1. Expand Database and select MS SQL

2. Expand Platform and select Windows.

3. Expand Product and select ImageNow Server.

4. Expand Product Release and select 6.4.1.

4. In the Downloads page, in the right pane, select the check boxes for all of the following files:

• The latest build of the ImageNow Server, shown by the highest Build Number.

Note The latest build is either called a Set-Up Kit, which is a full release, or a Patch, which is a complete build released after the Set-Up Kit.

• The latest DB Creation and Update Scripts

• The latest Product Readme.

• The latest Update Readme, which is required only when you are updating ImageNow Server from a previous version.

5. Click the Download button and save the files to a temporary directory on your computer.

6. Review the readme files.

7. Unzip the files.

8. Verify the location of the Data directory for your SQL Server. For example, for SQL Server 2005, this location is C:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\Data.

Note If you are not using this default location, you must modify the SunflowerSS.sql file for your system before creating the SQL Server INOW6 database. To do this, edit the SunflowerSS.sql file and change the path for each FILENAME parameter to match the actual SQL server location on your computer.

Create the INOW6 database Important This procedure varies depending on your version of SQL Server. Verify the data directory for Microsoft SQL. This is the directory where the database files appear when the following .sql file runs. If you are using more than one drive, you must open the SunflowerSS.sql file and update the drive in the three path locations at the top of the script.

1. Log in to the SQL Server computer with a user ID that has local administrator rights, then click the Start button, point to Programs, point to Microsoft SQL Server 2005, and then click SQL Server Management Studio.

2. Click New Query. In the New Query dialog box, verify that the master database is selected.

3. On the File menu, select Open. In the Open dialog box, select the SunflowerSS.sql file, and then click Open. If you are prompted to connect to the database, select Connect to make the connection.

4. To execute the query batch file, on the Query menu, select Execute. The execution is finished when the completion message appears at the bottom of the Query window.



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Verify the INOW6 database user authentication 1. In SQL Server Management Studio, in the Object Explorer pane, right-click your server, which is

typically the first item in the tree, and then select Properties.

2. In the Server Properties dialog box, under Select a Page, click Security. Under Server Authentication, do one of the following actions:

• If SQL Server and Windows Authentication mode is selected, click OK.

• If Windows Only is selected, change it to SQL Server and Windows, click OK, and then click Yes to restart the server. If you are not prompted to restart the server after changing the user authentication method, click the Refresh button.

3. Click OK and then exit SQL Server Management Studio.

Install ImageNow Server Note Before proceeding, make sure that the INOW6 database is installed and online.

1. In Windows Explorer, double-click the ImageNowServer-ExternalDB_<build>.exe file. If this is an update and you are prompted to continue, click Yes.

2. In the Welcome to the Installation Wizard for ImageNow Server 6 page, click Next.

3. In the License Agreement page, review the information, scroll to the bottom of the agreement and click in the agreement field, click I accept the terms in the license agreement, and then click Next.

4. In the Select ImageNow Database page, click Microsoft SQL Server, and then click Next.

5. In the Destination Folder page, select or browse to the location for ImageNow, and then click Next.

6. In the ImageNow Setup page, set the Port number to the server port number, in ImageNow Owner, accept the administrator as the owner or supply a different owner, and then click Next. When prompted, click Yes to confirm the owner.

7. In the Ready to Install the Program page, click Install.

1. In the ODBC SQL Server Wire Protocol Driver Setup dialog box, on the General tab, in Database server, supply the database server name or IP address for the database server

2. In Database name, supply the database name (INOW6 is the default database name), and then click OK.

Note For 64-bit systems, you can access the ODBC connection through the C:\WINDOWS\SysWOW64 directory, using the ODBCAD32.exe file.

8. In the Installation Wizard Completed page, complete the following actions:

1. Select the Show the readme file checkbox.

2. If the Show the Windows Installers log check box appears, you can select the check box to view the log file.

3. Click Finish.

9. If you receive a message to turn off DEP protection, click OK and then refer to the following “Remove the DEP setting” section.

10. If you are prompted to restart, click Yes.

11. Optional. If you need to change privileges for INUSER to meet your company's security requirements, have your DBA do so at this time. If you change privileges, make sure your DBA provides the following minimum privileges for ImageNow: CONNECT, SELECT, INSERT, UPDATE, DELETE, and EXECUTE privileges to all INOW6 database objects. EXECUTE privileges include those used for stored procedures, packages, and functions.


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Remove the DEP setting You must remove the Data Execution Prevention (DEP) setting from the ImageNow executable files in [drive:]\inserver6\bin if you operate in a Windows Server 2003 or Windows Server 2008 environment.

1. On the desktop, right-click My Computer (Windows Server 2003) or Computer (Windows Server 2008), and then select Properties.

2. In Windows 2008, under Tasks choose Advanced system settings. Windows 2003 does not require this selection.

3. In the System Properties dialog box, on the Advanced tab, under Performance, click Settings.

4. In the Performance Options dialog box, on the Data Execution Prevention tab, select Turn on DEP for all programs and services except those I select.

5. Click Add.

6. In the Open dialog box, navigate to the \inserver6\bin directory, select an .exe file in that directory, and then click Open. Repeat this step for each .exe file in the directory.

7. Click OK twice.

8. Restart your computer to save the DEP setting.


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Tune the Microsoft SQL Server for the ImageNow Server on Windows After you install ImageNow and any additional ImageNow agents you want to use, like ImageNow Content Server or ImageNow Fax Agent, you can optionally tune your SQL Server settings to make your database run more efficiently. For some SQL Server installations, the default number of processes is not set high enough to cover the number of users accessing the database through ImageNow. To assess the number of default max worker threads set in SQL Server, do the following:

• Open the Microsoft SQL Server Query Analyzer and run the following statement:

sp_configure 'max worker threads';

This statement returns a config_value, which is a configurable number of processes that can simultaneously access the database server. You can increase this number to cover the number of users accessing the SQL Server through ImageNow using the following procedure:

1. In the SQL Server Enterprise Manager, in the left pane, open your SQL Server group.

2. In the right pane, right-click your server, and then select Properties.

3. In the SQL Server Properties dialog box, click the Processor tab.

4. Under Processor Control, in Maximum worker threads, type a new number for the threads that can accommodate the number of simultaneous ImageNow users.

5. Click OK. Stop and restart the database server as needed.

If you add an agent or increase the num.workers setting in the inserver.ini file or any of the ImageNow agent .ini files, you must re-evaluate the max worker threads setting in SQL Server.

Increase performance for ImageNow The following recommendations can increase performance after you have ImageNow running in production. In addition, as your user base gets larger, you can make the following changes to maximize the performance of your system.

To ensure the integrity of your data, set up a maintenance plan using the recommendations in the ImageNow Best Practices for Microsoft SQL Server document, which is available on the ImageNow Customer Portal. In addition, to avoid disk contention, if you can do so, move the database transaction log to a different drive than the drive where the data files and operating system are located.

In your anti-virus application, disable on-access scanning for the \inserver6 directory, including all subdirectories, and your database. When you use on-access scanning, your virus scanner continually examines the ImageNow Server memory and file system, which can decrease performance. If you move any directory outside of \inserver6, make sure you disable on-access scanning in the new location. You can verify the location of ImageNow directories through the \inserver6\etc\inow.ini file.

Verify that the num.workers setting in the inserver.ini file is set to reflect an accurate number of users. The suggested ratio is to set one thread for every ten users. If you change this setting, make sure you re-evaluate the max worker threads setting in SQL Server, using the information in the "Tune the Microsoft SQL Server for the ImageNow Server on Windows” section of this document.


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Installing ImageNow Client This topic assumes that you are installing ImageNow for the first time or that you have no earlier versions of ImageNow running on your computer. These instructions enable you to install the ImageNow Client directly on the local computer, shown below as “attended.” You can also install the ImageNow Client silently on “unattended” installations by following the instructions in the “Install ImageNow Client unattended” section of this document.

Important To install or update the ImageNow Client on Microsoft Vista, make sure that you are logged in as a member of the "Administrators" group on the local Vista computer.

Install ImageNow Client attended Before you install, verify the following:

• On the ImageNow Client computer, check the Windows Event Viewer to make sure that the computer has no DNS, hardware, or critical Windows errors.

• Verify that your system meets the requirements in the Product Technical Specifications. Then, verify your product compatibility outside of ImageNow, such as the compatibility between the service pack level of the operating system and your version of Microsoft SQL Server.

Download the ImageNow Client files 1. Go to the Perceptive Software web site at www.imagenow.com, click Customer Portal, and then

click Downloads.




2. Expand Product and select ImageNow Client.


4. In the Downloads page, in the right pane, select the following check box:

• The latest build of the ImageNow Client, shown by the highest Build Number.

Note The latest build is either called a Set-Up Kit, which is a full release, or a Patch, which is a complete build released after the Set-Up Kit.


6. Unzip the file.

Install the ImageNow Client 1. Double-click the ClientSetup_<build>.exe.zip.

2. Optional. If the Choose Setup Language dialog box appears, from the list, select the language you want to use during installation, and then click OK.

3. In the Welcome to the ImageNow Installation Wizard for ImageNow Desktop Client page, click Next.

4. In the License Agreement page, read the License Agreement and scroll to the bottom of the agreement, select I accept the terms in the license agreement, and then click Next.



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5. In the Custom Setup page, select the components you want to install by selecting the corresponding icons:

• ImageNow Client Files – Installs all files necessary to run ImageNow Client software.

• Demo Applications and Images – Installs demonstration software.

• User Help – Installs end-user help files.

• Administrator Help – Installs the ImageNow integration and administration help files.

• Support for viewing non-graphic data – Installs filters for viewing non-raster based objects (such as .txt, .rtf, .pdf, .xls, or .doc).

• ImageNow Printer – Installs all files necessary to run the ImageNow Printer.

6. In the Default Connection Profile page do the following actions, and then click Next:

1. In the Profile Name box, enter a name for the default profile.

2. In the Server Name box, enter the name or IP address of the ImageNow Server.

3. In the Port box, enter the port number ImageNow Server uses.

7. In the ImageNow Shortcuts page, select the shortcuts you want to appear, and then click Next.

8. In the Ready to Install the Program page, click Install.

9. In the Installation Wizard Completed page, perform the following actions:

1. Select the Show the readme file checkbox.

2. If the Show the Windows Installers log check box appears, you can select the check box to view the log file.

3. Click Finish.

Remove the DEP setting You must remove the Data Execution Prevention (DEP) setting from the ImageNow executable if you operate in a Windows Server 2003 or Windows Server 2008 environment.

1. On the desktop, right-click My Computer (Windows Server 2003) or Computer (Windows Server 2008), and then select Properties.

2. In Windows 2008, under Tasks choose Advanced system settings. Windows 2003 does not require this selection.

3. In the System Properties dialog box, on the Advanced tab, under Performance, click Settings.

4. In the Performance Options dialog box, on the Data Execution Prevention tab, select Turn on DEP for all programs and services except those I select.

5. Click Add.

6. In the Open dialog box, navigate to the \Program Files\ImageNow6\bin directory, select the imagenow.exe file in that directory, and then click Open.

7. Click OK twice. Restart your computer to save the DEP setting.


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Install ImageNow Client unattended Installing the ImageNow Client silently is an automatic way to run “unattended” installations. If you follow the procedures below, you will not install ImageNow Client using a standard InstallShield interface. Additionally, you can use your own automation tools or login scripts to install ImageNow on multiple workstations. Using this silent install method, you can do a custom install or use a combination of default and customized settings.

This section applies to new installs, updates, and upgrades as follows:

• This section assumes that you have no earlier versions of ImageNow, version 6.x running on your computer.

• Use these instructions when performing a first time installation or when upgrading from ImageNow, version 5.x.

• These instructions are not recommended when you update from an earlier version of 6.x to the current version. Instead, use the automatic updater. For more information about the automatic updates, refer to the auto update readme.

The default features include the ImageNow Client, Demo Applications and Images, and the Help files. You also get three shortcuts to open ImageNow Client; they are located on the Windows Start menu, the Quick Launch menu, and the desktop. The default features do not include the ImageNow Printer.

Download and prepare the ImageNow Client files

1. Go to the Perceptive Software web site at www.imagenow.com, click Customer Portal, and then click Downloads.




2. Expand Product and select ImageNow Client.


4. In the Downloads page, in the right pane, select the following check boxes:

• The latest build of the ImageNow Client, shown by the highest Build Number.

Note The latest build is either called a Set-Up Kit (which is a full release) or a Patch, which is a complete build released after the Set-Up Kit.

• The Silent Client Batch Files.


6. Unzip the files.

7. Optional. If you use deployment software to push out your installations and if it requires you to use an MSI file, extract ClientSetup.msi from the ClientSetup.exe.

1. If you have not already installed this version of the ImageNow Client on your ImageNow Server computer, double-click the downloaded ClientSetup.exe file, which extracts the ClientSetup.msi.

2. By default, ClientSetup.msi is extracted to the common application data folder. The Unique ID varies with each build, so sort the Downloaded Installations folder by Date Modified and copy the most recent entry containing this file to the folder that is required by your deployment software.

3. In the Welcome to the ImageNow Installation Wizard for ImageNow Client page, click Cancel.



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Note Do not delete the Downloaded Installations\[Unique ID] folder or remove the MSI file. You must have both for certain maintenance functionality.

Run the unattended installation

1. Set up your argument values to customize the unattended installation. If you do not manually set argument values, then the default values are used during the installation.

Argument Description Default Example

INSTALLDIR The default, and recommended, installation directory is [drive:]\Program Files\ImageNow6.

[drive:]\Program Files\ImageNow6

INSTALLDIR=\”C:\Program Files\IN6\”

ADDLOCAL Select which features are installed. Optional features are DemoAppAndImages, UserHelp, AdminHelp, KeyView, and ImageNowPrinter.

Important You must install ImageNowClient, Pixtran, Accusoft, SystemFiles, LeadTools, and OneDirectory for the application to work properly.

There are no spaces allowed between the words and the commas when using this argument. The core features are required, but there are some features that are optional.

Note For definitions of values for the ADDLOCAL argument, refer to the ADDLOCAL definitions section.

ImageNowClient, Pixtran, Accusoft, SystemFiles, LeadTools, OneDirectory, DemoAppandImages, UserHelp, AdminHelp, KeyView

ADDLOCAL= ImageNowClient, Pixtran,Accusoft,SystemFiles, LeadTools,OneDirectory

IN_PROFILENAME The default connection profile name.

DefaultProfile IN_PROFILENAME=default

IN_SERVER_NAME The ImageNow Server host name or host address.

Localhost IN_SERVER_NAME=MyServer

IN_PORT_NO The ImageNow Server port.

6000 IN_PORT_NO=7000


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Argument Description Default Example

STARTMENUICON The default value is Yes, which means a shortcut for the ImageNow Client is created on the Start menu. Allowed values are either Yes or No.

Yes STARTMENUICON=Yes

DESKTOPICON The default value is Yes, which means a shortcut to ImageNow Client is created on the desktop. Allowed values are either Yes or No.

Yes DESKTOPICON=No

QUICKLAUNCHICON The default value is Yes, which means a shortcut to ImageNow Client is created on the Quick Launch area of the Taskbar. Allowed values are either Yes or No.

Yes QUICKLAUNCHICON=Yes

REMOVEOLDVERSIONS This value only applies when the client setup detects a version of ImageNow earlier than 6.0. The default is No, and allowed values are either Yes or No.

No REMOVEOLDVERSIONS=Yes

LOGFILE This value is optional, and the default is no log file generated. If you use this argument, setup does not create directories so the path for the log file generation must be a valid, existing path. This argument is typically used to diagnose installation errors.

No log file is generated unless you include this argument.

LOGFILE=C:\logs\client-install.txt


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2. Enter one of the following commands, depending on whether you need to use the EXE or the MSI file. You can use one of the commands in a Command Prompt window, in the provided batch file (SilentClientSetup.bat), or create a command line script for your deployment software:

• If you can use the EXE file, which is the preferred and more reliable method, enter:

ClientSetup.exe /V“<argument list>” EXAMPLE: ClientSetup.exe /V"/qb /L*V \"C:\logs\client-install.txt\" INSTALLDIR=\"C:\Program Files\ImageNow6\" ADDLOCAL= ImageNowClient,Accusoft,Pixtran,SystemFiles,LeadTools,OneDirectory IN_PROFILENAME=default IN_SERVER_NAME=localhost IN_PORT_NO=6000 STARTMENUICON=Yes DESKTOPICON=Yes QUICKLAUNCHICON=Yes REMOVEOLDVERSIONS=No"

• If you need to use the MSI file due to using deployment software that requires it, enter:

msiexec.exe /qb /i “[drive:]\<path>\ClientSetup.msi” <argument list>” EXAMPLE: msiexec /qb /L*v "C:\logs\client-install.txt" /i "ClientSetup.msi" INSTALLDIR="C:\Program Files\ImageNow6" ADDLOCAL= ImageNowClient,Accusoft,Pixtran,SystemFiles,LeadTools,OneDirectory,UserHelp,AdminHelp,KeyView,DemoAppAndImages IN_PROFILENAME=default IN_SERVER_NAME=localhost IN_PORT_NO=7000 STARTMENUICON=Yes DESKTOPICON=No QUICKLAUNCHICON=No REMOVEOLDVERSIONS=Yes

Note On the Start menu, click Run, and enter msiexec for help on its command-line parameters.

3. Verify your installation.


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ADDLOCAL value definitions The ADDLOCAL argument enables you to specify which features are installed with ImageNow during an unattended installation. The following table defines the values for ADDLOCAL.

Important You must install ImageNowClient, Pixtran, Accusoft, SystemFiles, LeadTools, and OneDirectory for the application to work properly.

Value Description

ImageNowClient Core functionality of the ImageNow Client.

Installation of these features is mandatory to ensure the application works properly. Pixtran

Accusoft

SystemFiles

LeadTools

OneDirectory

DemoAppandImages Demo applications and images.

UserHelp User help files.

AdminHelp ImageNow administrator help files.

KeyView Functionality to view non-graphical files in ImageNow.

ImageNowPrinter Feature that contains ImageNow Printer.

Installing an ImageNow Server license Before entering your license, you must have successfully installed the ImageNow Server and at least one ImageNow Client. Only the ImageNow owner or a manager user can complete this task. To obtain the hardware information for the ImageNow Server, you must be the admin user on Windows.


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Generate a license hardware fingerprint To obtain the license hardware fingerprint for the ImageNow Server, you must be the administrator user.

1. To obtain the inhwinfo.exe utility, go to the Perceptive Software web site at imagenow.com, click Customer Portal, and then click Downloads.

2. In the Downloads page, in the right pane, perform the following substeps:

1. In the Content section, under Search for Content, in the Search in list, verify that All Workspaces is selected.

2. In the for box, type Hardware fingerprint and then press ENTER.

3. Select the Hardware Fingerprint Application check box for your ImageNow Server operating system.

4. Click Download and save the application to the [drive:]\inserver6\bin on your ImageNow Server computer.

3. Navigate to [drive:]\inserver6\bin and then run the utility.

4. Send all of the text files generated by inhwinfo.exe to your Perceptive Software representative. The generated files are named node_id_<computer_name>.txt, where <computer_name> is the name of the ImageNow Server computer, and in_hwfp, which is the actual hardware fingerprint.

Note Back up any in_hwfp files in the \inserver6\etc directory and replace them with the in_hwfp that is generated for the new licenses.

Install ImageNow product licenses Before entering your license, you must have successfully installed the ImageNow Server and at least one ImageNow Client. Only the owner or a manager user can complete this task. To obtain the hardware fingerprint for the ImageNow Server, you must be the administrator user on Windows.

1. Contact your Perceptive Software representative to obtain the required ImageNow licenses and optional licenses you want.

2. After you receive the inhwinfo.exe utility file from your Perceptive Software representative, execute the utility on every new or existing ImageNow Server computer.

3. Send all of the text files generated by inhwinfo.exe to your Perceptive Software representative. The generated files are named node_id_<computer_name>.txt, where <computer_name> is the name of the ImageNow Server computer, and in_hwfp, which is the actual hardware fingerprint.

Note Back-up any in_hwfp files in the \inserver6\etc directory and replace them with the in_hwfp that is generated for the new licenses.

4. When you receive the license files from your Perceptive Software representative, copy them to a temporary folder where you can access them from an ImageNow Client.

5. Perform one of the following actions:

• Upload multiple licenses:

1. On the Start menu, point to All Programs, point to ImageNow 6, and then click ImageNow 6.

2. In the ImageNow login, click License Manager.

3. In the License Management dialog box, select Upload Licenses and click OK.

4. Navigate to the folder where the ImageNow license files are stored, select the .lic files to upload, and then click Open.


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5. The License Upload dialog box lets you view the type name, actual license code, and current status of each license upload. To display detailed information for a specific license, select the appropriate row.

• Upload a single license:



3. In the ImageNow License Manager dialog box, select Create a new license.

4. Click Browse to select a single *.lic file to upload, and then click Open.


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• Enter a license manually:



3. In the ImageNow License Manager dialog box, select Create a new license.

4. Click OK.

5. In the ImageNow License Manager dialog box, in the Product list, select the product for which you want to enter a license.

6. Type the information from your license form or as conveyed to you by telephone into the remaining boxes.

7. Note Some of these boxes may appear dimmed and unavailable depending on the product and license type.

8. Click Calculate to verify that the number displayed in the Checksum box matches the number provided on your license form, and then click OK.

9. On the License Generation - Server Information dialog box, perform the following steps, and then click OK:

1. In the User ID and Password boxes, type the user name and password of the owner or a manager.

2. In the Server Name or IP Address box, type the ImageNow Server computer host name or IP address.

3. In the Port Number box, type the port number of your ImageNow Server.

6. Click OK.

Start all ImageNow services After all components are licensed, you can start all the ImageNow Services using ImageNow Server Administrator (ISA).

1. On the Start menu, point to All Programs, point to ImageNow Server 6, and then click ImageNow Server Admin.

2. In the ImageNow Server Administration dialog box, type the password for your ImageNow owner, provided when you installed the ImageNow Server, and then click OK.

3. When the message box appears, asking if you want to start all services, click Yes.

4. When all services successfully start, the ImageNow Server Administration window shows "0 ImageNow Services stopped." You can click View Details to look at service status.


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Appendix A: Server configuration tables

inow.ini The following table provides definitions and sample data for the settings in the inow.ini configuration file. This table displays the INI settings under group headings in brackets, for example, [Network], in the order the groups appear in the INI file. Each setting offers two or more options, which are defined in the table below along with a description of each setting and its options. Use this table as a guide when customizing the file.

Group Setting Options Description

Network encryption.enabled TRUE

FALSE

Specifies whether data encryption is enabled for the network.

TRUE = Encryption is enabled.

FALSE = Encryption is not enabled.

The default is FALSE.

ipv6.enabled TRUE

FALSE

Specifies whether Internet Protocol version 6 (IPv6) is enabled for the network. If it is disabled, the process supports only IPv4.

TRUE = IPv6 is enabled.

FALSE = IPv6 is disabled.


OSM filesystem.minimum. required.space

Any positive integer Specifies, in bytes, the memory threshold for OSM storage. When the threshold is exceeded, ImageNow displays a warning message.

centera.capacitycheck. enabled

TRUE

FALSE

Specifies whether ImageNow Server checks the Centera device to determine if it has enough memory to store the OSM tree.

TRUE = ImageNow Sever checks for memory.

FALSE = ImageNow Server does not check for memory.


centera.cache.lifespan Any positive integer Specifies how long, in seconds, Centera keeps the cache before deleting it.

The default is 60.


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OSM

(continued)

centera.cache.dir Any valid directory Specifies the location of the Centera cache.

The default is $(IMAGENOWDIR6)/osm.

Doc scan.as.creation TRUE

FALSE

Specifies whether the scanning user or current user is identified as the document creation user.

TRUE = Scanning user is document creation user.

FALSE = Current user is document creation user.

DocLock doclock.lock_retries Any positive integer Specifies the number of attempts allowed to lock a document.

The default is 5.

doclock.lock_timeout Any positive integer Specifies the number of milliseconds ImageNow Server waits between doclock.lock retries.

The default is 1000.

Directory Locations

user.dir Any valid directory Specifies where the user temporary directories are located.

The default is $(IMAGENOWDIR6)/user.

worksheet.dir Any valid directory Specifies the worksheets directory.

The default is $(IMAGENOWDIR6)/ worksheet.

worksheet.shared.dir Any valid directory Specifies the location of shared worksheet files.

ERM erm.enabled TRUE

FALSE

Specifies whether you are using ERM.

TRUE = ERM is enabled.

FALSE = ERM is disabled.


ODBC odbc.dbms CTreeSQL

Oracle

SQLServer

Specifies the DBMS ImageNow uses.


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ODBC

(continued)

odbc.dsn Any valid database name

Specifies the name of your ImageNow database.

The default is INOW6.

odbc.userid Any valid username Specifies the user ID for the ODBC connection.

The default is inuser.

odbc.password Any valid password Specifies the password for the ODBC connection, where each character is advanced +1, so the password “imagenow” would be “jnbhfopx”.

The default is jnbhfopx.

odbc.use_dddriver TRUE

FALSE

Specifies whether ODBC uses the DD driver. The default is TRUE.

odbc.grid.max.fetch. count

Any positive integer Specifies that maximum number of records retrieved by ODBC at one time.

This setting applies to workflow, batch, related documents, document search, project search, ERM, and project viewer grids.


auth.odbc.dbms CTreeSQL

Oracle

SQLServer

ImageNow Server uses auth.* settings to connect to the authorization database when logon.method is set to SQL.

This setting specifies the database management system ImageNow uses.

auth.odbc.dsn Any valid database name

Specifies the name of your ImageNow database.

auth.odbc.userid Any valid username Specifies the user ID for the ODBC connection.

The default is inuser.


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ODBC

(continued)

auth.odbc.password Any valid password Specifies the password for the ODBC connection, where each character is advanced +1, so the password “imagenow” would be “jnbhfopx”.

The default is jnbhfopx.

Logon Control logon.method SYSTEM

LDAP

SQL

Specifies the value that determines what method to use when inserver authenticates user logons from ImageNow Client or WebNow Client.

SYSTEM = inserver uses OS authentication methods. For Windows, inserver uses authentication methods defined by nt.logontype.

LDAP = inserver uses LDAP authentication methods as defined by LDAP values.

SQL = inserver uses SQL authentication methods as defined by auth.* values.

The default is SYSTEM.

nt.logontype 1

2

3

If logon.method is set to SYSTEM, and Windows NT is the operating system, this setting specifies the type of NT User verification logon ImageNow passes to the NT LogonUser API call.

1 = Logon_Interactive

2 = Logon_Service

3 = Logon_Batch

The default is 1.

Note Do not change this setting without first contacting Perceptive Software Product Support.


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Logon Control

(continued)

client.validation TRUE

FALSE

Specifies whether ImageNow allows the ImageNow Client to logon with the User ID provided in the ImageNow logon dialog.

TRUE = ImageNow Client logs on with the User ID provided in the ImageNow logon dialog as long as the user is logged into a valid windows NT domain on the client PC with a NT domain account that is equal to the ImageNow User ID. Otherwise, ImageNow validates user and password requests via the ImageNow Server.

FALSE = ImageNow Client does not log on with the User ID provided.


nt.domain.list Domains separated by commas

Specifies the valid NT Domain list of which the ImageNow User ID must already be logged into on the requesting PC.f

LDAP<n>.server Any valid IP address or server name

If logon.method is set to LDAP, ImageNow uses the LDAP.* settings for LDAP logon authentication.

This setting specifies the IP address or name of the server.

The default is 0.0.0.0.

Note You can define additional LDAP server configurations by creating additional LDAP settings that are subsequently numbered, such as LDAP2.server, LDAP2.server.port, and so on.

LDAP<n>.server.port Any valid port number

Specifies the port number used by the LDAP server.

The default is 389.

LDAP<n>.use.ssl TRUE

FALSE

Specifies whether to use LDAP over SSL.



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Logon Control

(continued)

LDAP<n>.method 1 or 2 Specifies which LDAP method to use.

1 = Direct binding

2 = Indirect binding

The default is 1.

LDAP<n>.ImageNow. Groups

Any list of valid users separated by carets (^)

Specifies lists of users or groups that use LDAP.

LDAP<n>.name. prepend

Any string If LDAP.method is set to 1, this setting specifies the string to add before the user name.

LDAP<n>.name. append<n>

Any string If LDAP.method is set to 1, this setting specifies the string to add after the user name.

You can specify multiple appends by adding sequentially numbered LDAP.name.append settings.

LDAP<n>.anonymous. logon.enabled

TRUE

FALSE

Specifies whether the initial bind to the LDAP server is anonymous during the search for user entries.

When this setting is TRUE, the LDAP.login and LDAP.password settings are ignored.


LDAP<n>.login Any valid user DN Specifies the LDAP user DN for binding to the LDAP server to begin the search for user entries.

LDAP<n>.password Any valid password Specifies the LDAP password for the user DN specified in the LDAP.login setting.

LDAP<n>.base.dn Any valid DN Specifies the base or root DN of the LDAP server where you want the search to begin and search all its containers. For example, LDAP.base.dn="OU=Research and Development, DC=acme, DC=com".


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Logon Control

(continued)

LDAP<n>.login.attr Any valid attribute Specifies the LDAP user attribute you want to search for in the LDAP server. The search looks for this attribute whose value is the value entered in the ImageNow login. For example, LDAP.login.attr=sAMAccountName.

LDAP.ssl.cert.path Any valid directory Specifies the location of the LDAP SSL certificate.

The default is $(IMAGENOWDIR6)/etc.

auth.sql.query Any valid string If logon.method is set to SQL, this setting defines the SQL query string for authentication.

For example, "SELECT * FROM SQLAUTH WHERE LOGINNAME='[USERID]' AND PASSWORD='[PASSWORD]' AND USERSTATUS=1"[USERID] and [PASSWORD] will be replaced with the strings specified in auth.odbc.userid and auth.odbc.password.

Warning Do not use a "SELECT COUNT (*)...". This query must return one row if valid and no rows if invalid.

logon.singlesignon. enable

TRUE

FALSE

Specifies whether users running multiple desktop clients can use the same workstation.

TRUE = ImageNow Server allows users running multiple desktop clients on the same workstation to logon to both clients by logging into one client and sharing the connection between the two clients.

The user will only be prompted to log in once.

FALSE = ImageNow Server does not allow single sign on.

The default is TRUE.


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Logon Control

(continued)

logon.minclientversion Any valid ImageNow Client version number that uses the general format: <major>.<minor>.<revision>.<build>

Specifies the Image Now version number the Windows Client must meet or exceed to log onto the ImageNow Server successfully. The default setting is 0.0.0.1 and may be changed to force upgrades for revisions and builds within the same release version.

logon.minclientversion. msg

Any text string Specifies the message that will appear when the user’s Windows Client version does not meet or exceed the logon.minclientversion setting.

The default is “Consult your system administrator for assistance in upgrading ImageNow Client.”

Message Queuing

mq.agent.ip.address Any valid IP address or DEFAULT

Specifies which network interface that Message Queuing Agent listens to for incoming connections. If you change this value to something other than DEFAULT, Message Queuing Agent monitors only the specified IP address.

The default is DEFAULT. This setting only takes effect if you do not use the message queuing override settings.

mq.agent.ip.port Any valid port Specifies the port ImageNow uses for messaging communications.


mq.reconnect.interval Any positive integer Specifies how long, in seconds, ImageNow waits before reattempting to connect to Message Queuing Agent after a failed attempt.

The default is 60.

mq.agent.ip.general. override

Any valid IP address or DEFAULT

Specifies which IP address clients and agents use to connect to the Message Queuing Agent. If DEFAULT is specified then the value for mq.agent.ip.port is used. The default is DEFAULT.


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Forms form.integration TRUE

FALSE

Specifies whether forms are enabled.


OCR ocr.integration TRUE

FALSE

Specifies whether OCR is enabled.


Data Capture data.capture. integration

TRUE

FALSE

Specifies whether DataCapture is enabled.


Full Text full.text.integration TRUE

FALSE

Specifies whether Content Server submissions, indexing, and searching are enabled.

TRUE = Enabled.

FALSE = Disabled.


submissions.dir Any valid directory Specifies where internal bulk files are stored while waiting to be processed.

The default is $(IMAGENOWDIR6)/fulltext/submissions.

cleanup.bulk.files TRUE

FALSE

Specifies whether internal bulk files should be deleted after they are used. This setting may be temporarily turned off in order to help debug the Content Server.

TRUE = Internal bulk files are deleted after use.

FALSE = Internal bulk files are not deleted.


search.last.n. collections

Any positive integer up to the total number of collections

Specifies how many collections to search when a query is submitted to Content Server.

0 = Search all collections.

The default is 0.


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Full Text

(continued)

collection.high.water. mark

Any positive integer Specifies the maximum number of records allowed per Content Server collection.


collection.group<n>.dir Any valid directory Specifies the directory to which new collections are dynamically allocated. Content Server collections can be distributed among group directories, each of which can house multiple collections. You can define up to nine different group directories by creating new, subsequently numbered collection.group<n>.dir settings.

content.submission. delay.seconds

Any positive integer Specifies how long in seconds ImageNow waits to submit the batch to Verify.

The longer ImageNow waits to submit the batch, the more documents are included.

The default is 300.

content.submission. threshold

Any positive integer Specifies the maximum number of documents ImageNow allows in a batch. If you reach the maximum, ImageNow submits the batch to Verify regardless of the content.submission.delay.seconds setting.

The default is 500.

index.new.content.in. batch

TRUE

FALSE

Specifies whether ImageNow indexes documents in batches.

TRUE = ImageNow indexes documents in batches.

FALSE = ImageNow does not index documents in batches.



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Fax Out fax.out.integration TRUE

FALSE

Specifies whether outbound faxing is enabled.

TRUE = Outbound faxing is enabled.

FALSE = Outbound faxing is disabled.


Locale supported.locale EN, FR, DE, ES Specifies the languages that are supported.

EN = English

FR = French

DE = German

ES = Spanish

The default is EN.

Audit audit.format 1

2

3

Specifies where audit details are stored.

1 = XML formatted file

2 = Database

3 = Both the XML file and the database

The default is 1.

login.audit.level 0

1

2

Specifies the verboseness level for user authentication auditing.

0 = no authentication auditing

1 = audit only failed authentication attempts

2 = audit all authentication attempts

The default is 0.

Auto Form auto.form.integration TRUE

FALSE

Determines whether Auto Form integration is active.

TRUE = Auto Form integration is activated.

FALSE = Auto Form integration is deactivated.


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inserver.ini The following table provides definitions and sample data for the settings in the inserver.ini configuration file. This table displays the INI settings under group headings in brackets, for example, [General], in the order the groups appear in the INI file. Each setting offers two or more options, which are defined in the table below along with a description of each setting and its options. Use this table as a guide when customizing the file.


General remove.old.service 1

0

Specifies whether ImageNow Server removes old services.

1 = ImageNow Server removes services.

0 = ImageNow Server does not remove services.

The default is 0.

inowd.heartbeat. timeout

Any positive integer Specifies the number of seconds the ImageNow Server waits to receive a heartbeat from the client before terminating the connection.


client.autotimeout. enabled

TRUE

FALSE

Specifies whether ImageNow Server automatically times out the client after the client reaches the client.autotimeout value.

TRUE = ImageNow Server times out the client.

FALSE = ImageNow Server does not time out the client.


client.autotimeout Any positive integer If client.autotimeout.enabled is set to TRUE, this setting specifies the number of minutes ImageNow Server waits before timing out the client.

The default is 30.

num.workers Any positive integer Specifies the number of worker threads in the main pool.

The default is 15.

webnow.url Any valid URL Specifies the URL for WebNow.

The default is http://host/webnow/.


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General

(continued)

webnow.getpage Any valid URL page location

Specifies the home page for WebNow.

The default is index.jsp?action=filter&.

client. alwaysdeletelocalcopy

TRUE

FALSE

Specifies whether Document Management enables the user to save a local copy of a document when checking it into ImageNow.

TRUE = The local copy is always deleted when checking the document in as a new version.

FALSE = The user has the option to delete the local copy when checking the document in as a new version.


Network inowd.port Any valid port Specifies the port number of ImageNow Server.


inowd.ip.address Any valid IP address Specifies the IP address of ImageNow Server.

DEFAULT = ImageNow Server determines its own IP address.

The default is DEFAULT.

Logging socket.level.file 0

1

2

3

Specifies how ImageNow Server logs socket communication.

0 = ImageNow Server does not log communication.

1 = ImageNow Server logs only function names.

2 = ImageNow Server logs all socket transactions.

3 = ImageNow Server logs all socket transactions including SERV_SYNC.

The default is 0.


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Logging

(continued)

debug.level.file 0 through 6 Specifies the level ImageNow Server uses to log errors for troubleshooting.

Typically, you want to set minimal logging unless you are debugging an issue. If you increase the logging, make sure that you set the logging level back down after you finish debugging. Failure to do so can greatly affect performance and hard disk space.

0 = Logging is off.

1 through 6 = Logging is on. The higher the number, the more verbose the logging. For example, 1 offers minimal logging, whereas 6 offers logging that offers the most information.

The default is 0.

Tip You can specify unique values for specific users by placing the user name at the beginning of the string. For example, to set logging to 5 for user jsmith, create a string that states: jsmith.debug.level.file = 5.

Anonymous Login

anonymous.logon. enabled

TRUE

FALSE

Specifies whether ImageNow Server allows anonymous log on.


number.of.anonymous. users

Any positive integer Specifies how many anonymous users can be logged on to ImageNow Server.

The default is 0.

AutoUpdate max.users Any positive integer Specifies the maximum number of update services allowed to login simultaneously.

The default is 5.

package.dir Any valid directory Specifies the directory that contains the update packages.

The default is $(IMAGENOWDIR6)/update/dist.


Page 33 of 93


AutoUpdate

(continued)

test.package.dir Any valid directory This setting is optional.

Specifies the directory that contains test packages.

test.nodes Valid client nodes separated by commas

Specifies a list of client nodes designated to receive test packages identified in test.package.dir.

Separate client nodes with commas.

window.start.time Any integer from 1 to 24

Specifies the approximate start time in whole hours update services starts checking for updates. Times are specified in whole hours.

For example, 18 means 6:00 PM.

The default is 18.

window.end.time Any integer from 1 to 24

Specifies the approximate time in whole hours update services stops checking for updates. Times are specified in whole hours.

For example, 7 means 7:00 AM.

The default is 7.

rollback.package Any text string This setting is optional.

Specifies the name of the package that ImageNow Server rolls back.

Note If you specify a rollback package, updates are not processed.

update.config.mode 0

1

Specifies whether or not ImageNow Client should automatically configure what server the update service should contact. This occurs during log on.

0 = ImageNow does not change the server and port configuration of the update service during log on.

1 = ImageNow changes the server and port configuration of the update service during log on. Specify the server IP address and port in auto.update.ip.address and auto.update.ip.port.


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AutoUpdate

(continued)

auto.update.ip.address Any valid IP address This setting is optional.

If update.config.mode is set to 1, this setting specifies the new server IP address for update services.

auto.update.ip.port Any valid port This setting is optional.

If update.config.mode is set to 1, this setting specifies the new server port for update services.


ClientINI client.ini.sync.mode 0

1

2

Specifies whether ImageNow.ini updates are automatically downloaded to the client. This occurs during log in.

0 = Disabled, the client does not download updates.

1 = This setting tells the client to check for updates on log in and to download any updates.

2= This setting tells the client to download the file every time the client logs in to the server.

The default is 0.

client.ini.file.path Any valid path. Specifies the path to the ImageNow.ini file used to update client .ini files.

The default is $(IMAGENOWDIR6)/etc/ImageNow.ini

client.ini.search.grid. file.path

Any valid path. Specifies the path to the SearchGrid.ini file used to update client .ini files.

The default is $(IMAGENOWDIR6)/etc/clientINI/SearchGrid.ini


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Remote vsl.extended.operators. enabled

TRUE

FALSE

Specifies whether ImageNow adds the “ends with” and “contains” operators for search grids.

TRUE = “Ends with” and “contains” appear in the search grid operator list.

FALSE = “Ends with” and “contains” do not appear in the search grid operator list.


Timing timing.enabled 0, 1, 2 Specifies whether Client Performance is turned on. The default is 1.

0 = Client Performance is disabled.

1 = Client Performance is enabled.

2 = Client Performance is enabled and uses the timing.threshold.percentage setting.

timing.threshold. percentage

Any positive integer When timing.enabled = 2, specifies the threshold as a percentage. When the percentage of documents exceed the specified threshold, the data is included in the report.

For example, 10 = that if 10% of the documents exceed the threshold, then the event is included in the performance report.

timing.collection. interval

Any positive integer Specifies the number of hours Client Performance collects data before sending the data to ImageNow Server.

timing.data.life Any positive integer Specifies the number of days you want ImageNow to keep a report before deleting it from the database.

timing.max.purge.size Any positive integer Specifies the maximum number of records Client Performance deletes at one time.

timing.cleanup.period Any positive integer Specifies the number of hours Client Performance waits after completing a purge to check for data to start another purge.


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Timing

(continued)

timing.purge.delay Any positive integer Specifies the number of seconds Client Performance waits to delete data when the total number of records to be deleted exceeds the setting for max.purge.size.

timing.category.viewer. enabled

TRUE

FALSE

Specifies whether ImageNow collects data based on a threshold you define for opening a document.

timing.category.viewer. report.threshold

Any positive integer Specifies the number of seconds you want to establish as the threshold for opening a document.

Any events that exceed the threshold are included in the Threshold Count column in the performance report.

timing.category. workflow.enabled

TRUE

FALSE

Specifies whether ImageNow collects data based on a threshold you define for routing an item forward.

timing.category. workflow.report. threshold

Any positive integer Specifies the number of seconds you want to establish as the threshold for routing an item forward.


timing.category. worksheets.enabled

TRUE

FALSE

Specifies whether ImageNow collects data based on a threshold you define for opening a form.

timing.category. worksheets.report. threshold

Any positive integer Specifies the number of seconds you want to establish as the threshold for opening a form.



Page 37 of 93

inserverAlarm.ini The following table provides definitions and sample data for the settings in the inserverAlarm.ini configuration file. This table displays the INI settings under group headings in brackets, for example, [General], in the order the groups appear in the INI file. Each setting offers two or more options, which are defined in the table below along with a description of each setting and its options. Use this table as a guide when customizing the file.


General remove.old.service 1

0

Specifies whether Alarm Agent removes old services.

1 = Alarm Agent removes services.

0 = Alarm Agent does not remove services.

The default is 0.

polling.interval Any positive integer Specifies how often, in seconds, Alarm Agent searches for new alarms.

Note Do not change this value without first consulting Perceptive Software Product Support.

The default is 15.

Modem comm.port Any valid port Specifies the port Alarm Agents uses to connect to the modem.

The default is COM1.

baud.rate Any positive integer Specifies the baud rate of the modem.


Email smtp.server Any valid IP address or server name of an SMTP server

Specifies the SMTP server Alarm Agent uses for e-mail alarms.

The default is localhost.

port Any valid port Specifies the e-mail server port.

The default is 25.


Page 38 of 93


Logging debug.level.file 0 through 6 Specifies the level Alarm Agent uses to log errors for troubleshooting.

Typically, you want minimal logging unless you are debugging an issue. If you increase the logging level, make sure that you set it back down after you finish debugging. Failure to do so can slow performance and consume hard disk space.

0 = Logging is off.


The default is 0.

debug.level.pipe 0 through 6 Specifies the level Alarm Agent uses to log pipe errors for troubleshooting.

0 = Logging is off.

1 = The least verbose logging.

6 = The most verbose logging.

The default is 0.


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inserverBatch.ini The following table provides definitions and sample data for the settings in the inserverBatch.ini configuration file. This table displays the INI settings under group headings in brackets, for example, [General], in the order the groups appear in the INI file. Each setting offers two or more options, which are defined in the table below along with a description of each setting and its options. Use this table as a guide when customizing the file.


General poll.interval Any positive integer Specifies how often, in seconds, the Batch Agent searches for new batches.


The default is 1.

number.of.server. agents

Any positive integer Specifies the number of Batch Agents.

The default is 1.

pause.between. transactions

Any positive integer Specifies, in milliseconds, how long Batch Agent pauses between pages when processing a batch.

The default is 100.

barcode.fail.to.queue. enabled

TRUE

FALSE

Specifies whether Batch Agent can fail a batch with an unverified barcode.

TRUE = Batch Agent can fail a batch with unverified barcodes.

FALSE = Batch Agent does not fail unverified barcodes.


submit.to.content. server

TRUE

FALSE

Specifies whether full-text searching is enabled for batches.

TRUE = Full-text searching is enabled.

FALSE = Full-text searching is disabled.



Page 40 of 93


Logging debug.level.file 0 through 6 Specifies the level Batch Agent uses to log errors for troubleshooting.

0 = Logging is off.



The default is 0.

debug.level.pipe 0 through 6 Specifies the level Batch Agent uses to log pipe errors for troubleshooting.

0 = Logging is off.



The default is 0.

ReadSoft perform.readsoft.export TRUE

FALSE

Specifies whether Batch Agent exports files in to ReadSoft for optical character recognition.

TRUE = Batch Agent exports files to ReadSoft.

FALSE = Batch Agent does not export files to ReadSoft.


export.mode 1

2

Specifies pages to export to ReadSoft.

1 = Only first page.

2 = After every store page.

selected.batches.only TRUE

FALSE

Specifies whether to process selected batches based on criteria.

Specify the criteria in the selection.criteria setting.

TRUE = Process selected batches.

FALSE = Process all batches.

selection.criteria creation.user Specifies the criteria for batches when the selected.batches.only setting is set to “TRUE”.

creation.user Any valid user names separated by ^.

Specifies the creation user when selection.criteria is set to creation.user.


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ReadSoft

(continued)

file.name Any combination of :

<<drawer>>

<<folder>>

<<tab>>

<<f3>>

<<f4>>

<<f5>>

<<docid>>

<<doctype>>

Specifies the file name format of exported ReadSoft files.

export.directory.<n> Any valid directory Specifies the directory to which Batch Agent exports files for ReadSoft.

You can specify up to five different directories subsequently numbered. For example, for two export directories you would have the following settings: export.directory.1 and export.directory.2.

failed.export.directory Any valid directory Specifies the directory to which Batch Agent exports files that failed OCR by ReadSoft.


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inserverEM.ini The following table provides definitions and sample data for the settings in the inserverEM.ini configuration file. This table displays the INI settings under group headings in brackets, for example, [General], in the order the groups appear in the INI file. Each setting offers two or more options, which are defined in the table below along with a description of each setting and its options. Use this table as a guide when customizing the file.


General num.workers Any positive integer Specifies the number of worker threads used when the External Message Agent starts.

The default is 3.

message.pulling. interval

Any positive integer Specifies how often, in seconds, the agent checks and downloads messages from the external message database.

The default is 60.

max.messages.per. type

Any positive integer Specifies the maximum number of processed messages to pull each time from the database for each message type.

The default is 100.

Logging debug.level.file 0 through 6 Specifies the level Extern Messaging Agent uses to log errors for troubleshooting.

Typically, you want minimal logging unless you are debugging an issue. If you increase the logging level, make sure that you set it back down after you finish debugging. Failure to do so can slow performance and consume hard disk space.

0 = Logging is off.


The default is 0.


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inserverImp.ini The following table provides definitions and sample data for the settings in the inserverImp.ini configuration file. This table displays the INI settings under group headings in brackets, for example, [General], in the order the groups appear in the INI file. Each setting offers two or more options, which are defined in the table below along with a description of each setting and its options. Use this table as a guide when customizing the file.


General import.mode INDEX_FILE

COMBO

KEYMAPPING

TIFF_TEXT_COMBO

FILENAME

DATA_CAPTURE

Specifies the type of file or files Import Agent uses as index and data files.

INDEX_FILE =Import Agent obtains document keys from a separate index file, and the data file is available on ImageNow Server. The index file can be single- or multi-line.

COMBO = Import Agent obtains document keys from the first line of the file and imports the remaining data in the file.

KEYMAPPING = This setting relies on the index keys section defined in the inserverImp.ini file

TIFF_TEXT_COMBO = This mode is used to import TIFF objects that are accompanied by a text file containing the textual representation of the TIFF file. Import Agent generates index values from searching the text file.

FILENAME = This mode is used when the import objects are data only with the index values being the file name.

The default is INDEX_FILE.

DATA_CAPTURE = This mode is used to send files to Data Capture for indexing. Key mapping is not performed by this agent because files are indexed according to the specified Data Capture template.


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General

(continued)

import.directory.<n> Any valid directory Specifies the directory that Import Agent monitors. You can define an unlimited number of directories by creating new, subsequently named import.directory.<n>. For example, import.directory.receipts and import.directory.invoices.

The default is $(IMAGENOWDIR6)/import.

poll.interval Any positive integer Specifies how often, in seconds, the Import Agent searches for new files.


The default is 1.

pause.between. transactions

Any positive integer Specifies, in milliseconds, how long Import Agent pauses between pages when processing a batch.

The default is 100.

send.to.queue.<n> Any existing queue Specifies the queue to which Import Agent sends imported files. For each import.directory defined, create a subsequently named send.to.queue.<n>. For example, send.to.queue.invoices and send.to.queue.receipts.

delete.source. objects.after.import

DELETE

MOVE

Specifies whether Import Agent deletes the source file or moves it to a specified location after it’s imported.

DELETE = Import Agent deletes the source file after importing.

MOVE = Import Agent moves the file.

The default is MOVE.


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General

(continued)

import.failed. directory.<n>

Any valid directory Specifies the directory to which Import Agent stores source files that failed to import. For each import.directory defined, create a subsequently name import.failed.directory.<n>. For example, import.failed.directory.invoices and import.failed.directory.receipts.

import.complete. directory.<n>

Any valid directory Specifies the directory to which Import Agent stores source files after importing them. For each import.directory defined, create a subsequently name import.failed.directory.<n>. For example, import.complete.directory.invoices and import.complete.directory.receipts.

submit.to.content. server

TRUE

FALSE

Specifies whether Import Agent collects data from incoming batches.

TRUE = Batch Agent collects data.

FALSE = Batch Agent does not collect data.


num.directory.workers Any positive integer Specifies the number of worker threads that are monitoring for new files.

The default is 1.

num.import.workers Any positive integer Specifies the number of worker threads used when importing documents into the ImageNow Server.

The default is 1.

Mode INDEX_FILE

index.file.ext Any valid file extension

Specifies the file extension Import Agent uses to identify the index file when import.mode is set to INDEX_FILE.

The default is INX.


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Mode INDEX_FILE

(continued)

field.delim Any character Specifies the character Import Agent uses as the field delimiter.

The default is ^.

index.file.status.report 0

1

2

Specifies how Import Agent reports the status of index files as a result of importing.

0 = Import Agent does not generate a report.

1 = Import Agent generates a report only when an import fails.

2 = Import Agent generates a report for successful and failed imports.

The default is 0.

index.file.retry.attempts Any positive integer Specifies how many times Import Agent reattempts importing a file before considering it failed.

The default is 1.

use.page.num TRUE

FALSE

Specifies whether Import Agent uses page numbers when generating keys.


split.multipage.tiffs TRUE

FALSE

Specifies whether Import Agent splits multiple page TIFF files into one file per page.


multi.doc.mode TRUE

FALSE

Specifies whether each page of the imported file is a unique document in ImageNow.

TRUE = Each page of the file is a unique ImageNow document (depending on key setup).

FALSE = The entire file is a single ImageNow document (depending on key setup).



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Mode COMBO combined.inx.data. file.ext

Any valid file extension

Specifies the file extension Import Agent uses to find the keys, which are contained in the first line of the file.

The default is CMX.


The default is ^.

Mode KEY MAPPING

image.file.ext Any valid image file extension

Specifies the file extension Import Agent uses as the image file.

The default is TIF.


FALSE

Specifies whether Import Agent splits multi-page TIFF files into one file per page.


multi.doc.mode TRUE

FALSE





Mode TIFF_TEXT_ COMBO

index.file.ext Any valid file extension

Specifies the file extension Import Agent uses to identify the index file when import.mode is set to TIFF_TEXT_COMBO

The default is TXT.



The default is TIF.


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Mode TIFF_TEXT_ COMBO

(continued)

multi.doc.mode TRUE

FALSE





subsequent.image. use.first.txt

TRUE

FALSE

Specifies whether subsequent images in an import use the same index file.


Mode FILENAME



The default is PDF.

file.name Any combination of:

<<drawer>>

<<folder>>

<<tab>>

<<f3>>

<<f4>>

<<f5>>

<<doctype>>

<<literal>>

<<uniqueID>>

<<date/time>>

Specifies the syntax used to name the file. For example:

<<drawer>>_<<folder>>_<<tab>>_

<<doctype>>


The default is ^.


FALSE




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Mode FILENAME

(continued)

multi.doc.mode TRUE

FALSE





Mode DATA_ CAPTURE

extension.to.capture Any valid file extension

Specifies the extension of the files to import.

The default is TIF.

bypass.qa TRUE

FALSE

Specifies which batches skip the QA process.


use.previous.keys. when.missing

TRUE

FALSE

Specifies which document keys to use if Data Capture encounters a file from which it cannot extract document keys.

TRUE = Use keys from the previously processed document.

FALSE = Use default keys.


capture.template.<n> Any valid template. Specifies which template to use. Each directory monitored by this agent can use a different template. For each import.directory defined, create a subsequently name capture.template.<n>. For example, capture.template.invoices and capture.template.receipts.

If you specify a directory as monitored, but do not define a template for that directory, the Import Agent stops processing and shuts down.


FALSE




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Mode DATA_ CAPTURE

(continued)

scan.user.name Any valid user name Specifies an identifier that is required by DataCapture and that optionally allows non-manager users to access DataCapture results in the batch grid.

Key mapping doc.type Valid doc type

DEFAULT

Specifies the index key Import Agent uses for the doc type.

<text> = A valid doc type.

DEFAULT = The default doc type identified in ImageNow.


drawer <text>

DEFAULT

Specifies the index key Import Agent uses for the drawer, folder, tab, and fields 3, 4, and 5.

<text> = A literal string of text up to 39 characters.

DEFAULT = The default drawer, folder, tab, or field 3, 4, or 5 specified in ImageNow.


folder

tab

f3

f4

f5

File Contention loop Any positive integer Specifies the number of times Import Agent checks the file before importing it to ensure the file is complete.

The default is 10.


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Logging debug.level.file 0 through 6 Specifies the level Import Agent uses to log errors for troubleshooting.


0 = Logging is off.

1 through 6 = Logging is on. The higher the number, the more verbose logging. For example, 1 offers minimal logging, whereas 6 offers logging that offers the most information.

The default is 0.

socket.level.file 0, 1 Specifies whether to log communication between ImageNow Server and Import Agent.

1 = Import Agent logs communication.

0 = Import Agent does not log communication.

The default is 0.

Remote Remoted TRUE

FALSE

Specifies whether you installed Import Agent on a different computer than ImageNow Server.

TRUE = Import Agent and ImageNow Server are installed on different computers.

FALSE = Import Agent and ImageNow Server are on the same computer.


heartbeat.interval Any positive integer Specifies how often, in seconds, Import Agent verifies its connection to ImageNow Server. The default is 60.


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Remote

(continued)

socket.login.timeout Any positive integer Specifies how many seconds Import Agent waits for successful login before terminating the connection.

The default is 60.


socket.default.timeout Any positive integer Specifies how many seconds Import Agent waits for APIs.

To override this setting for an individual ImageNow Client, add this setting to the Remote group in imagenow.ini and restart the client.

The default is 60.


server.ip.address Any valid IP address Specifies the IP address of ImageNow Server.

server.ip.port Any valid port Specifies the port number of ImageNow Server.

force.server. validation

1, 0 Specifies whether Import Agent forces the server to validate the user ID and password.

1 = Import Agent forces the server to validate user ID and password.

0 = Import Agent does not force the server to validate user ID and password. The default is 0.



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Serial Number serial.number.format ;%08d

;%8d

;<>

;[]

Specifies the type of serial number Import Agent uses to assign a unique ID to each job.

;%08d = 8 bits and retain the leading zero

;%8d = 8 bits or less and omit the leading zero

;<> = variable section

;[] = fixed section

serial.number. startvalue

Any single-digit positive integer

Specifies the start value of the serial number.


Page 54 of 93

inserverJob.ini The following table provides definitions and sample data for the settings in the inserverJob.ini configuration file. This table displays the INI settings under group headings in brackets, for example, [Timers], in the order the groups appear in the INI file. Each setting offers two or more options, which are defined in the table below along with a description of each setting and its options. Use this table as a guide when customizing the file.


Timers auto.suspend.timeout Any positive integer Specifies the number of seconds Job Agent allows a job to process before suspending it.


auto.destroy.timeout Any positive integer Specifies the number of hours Job Agent retains a completed job before deleting it.

The default is 1.

auto.suspend.interval Any positive integer Specifies the number of seconds Job Agent waits to start an automatic suspension upon completion of the previous automatic suspension.


auto.resume.interval Any positive integer Specifies the number of seconds Job Agent waits to resume processing jobs after a suspension.

The default is 600.

auto.destroy.interval Any positive integer Specifies the number of seconds Job Agent waits to start an automatic destroy upon completion of the previous automatic destroy.



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Logging debug.level.file 0 through 6 Specifies the level Job Agent uses to log errors for troubleshooting.


0 = Logging is off.


The default is 0.


debug.level.pipe 0 through 6 Specifies the level Job Agent uses to log pipe errors for troubleshooting.

0 = Logging is off.


The default is 0.


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inserverMonitor.ini The following table provides definitions and sample data for the settings in the inserverMonitorAgent.ini configuration file. This table displays the INI settings under group headings in brackets, for example, [Polling], in the order the groups appear in the INI file. Each setting offers two or more options, which are defined in the table below along with a description of each setting and its options. Use this table as a guide when customizing the file.


Polling polling.interval Any positive integer Specifies how often, in seconds, Monitor Agent searches for new actions and events.


The default is 3.

EventLog eventlog.enable TRUE

FALSE

Specifies whether to store information to an external file about events, actions, and status Monitor Agent monitors.


eventlog.outputtiming Any positive integer If eventlog.enable is set to TRUE, this setting specifies how often, in hours, Monitor Agent logs information to the external file.

The default is 6.


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Logging debug.level.file 0 through 6 Specifies the level Monitor Agent uses to log errors for troubleshooting.

Typically, you want to set minimal logging unless you are debugging an issue. If you increase logging, make sure that you set the logging level back down after you finish debugging. Failure to do so can greatly affect performance and hard disk space.

0 = Minimal logging.

1 through 6 = Logging is on. The higher the number, the more verbose logging. For example, 1 offers minimal logging, whereas 6 offers logging that provides the most information.

The default is 0.

Logging (continued)

debug.level.pipe 0 through 6 Specifies the level Monitor Agent uses to log pipe errors for troubleshooting.

Typically, you want to set minimal logging unless you are debugging an issue. If you increase logging, make sure that you set the logging level back down after you finish debugging.

0 = Logging is off.


The default is 0.

Defaults defaults.memory Any positive integer Specifies the amount of memory, in kilobytes, that a PAS uses before Monitor Agent identifies it as a memory leak.



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defaults.cpuusage Any positive integer up to 100

Specifies the percent of CPU a PAS uses before Monitor Agent identifies the PAS as non-responsive.

The default is 90.

defaults. nonresponsivetime

Any positive integer Specifies the time, in seconds, that a PAS is over the percentage identified in defaults.cpuusage before Monitor Agent identifies the PAS as non-responsive.

The default is 30.

defaults.timesincestart Any positive integer Specifies the time, in minutes, Monitor Agent waits to start a PAS after being non-responsive.


defaults.threads Any positive integer Specifies the number of threads a PAS can have open before Monitor Agent considers it a memory leak.

The default is 100.

Defaults

(continued)

defaults.gdi Any positive integer Specifies the number of GDI objects a PAS can have open before Monitor Agent considers it a memory leak.


defaults.handles Any positive integer Specifies the number of handles a PAS can have open before Monitor Agent considers it a memory leak.


defaults.time Any time based on a 24-hour schedule

Specifies the time of day, based on a 24-hour schedule, that Monitor Agent monitors the event identified in the Processes group.

For example, 20:00 is 8:00 PM.

The default is 20:00.


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defaults.day EVERYDAY

MONDAY

TUESDAY

WEDNESDAY

THURSDAY

FRIDAY

SATURDAY

SUNDAY

Specifies the day Monitor Agent monitors the event identified in the Processes group.

The default is EVERYDAY.

defaults. dumpdirectory

Any valid directory Specifies the directory Monitor Agent watches for dumps.

The default is c:\inserver6\bin

defaults.max attempts

Any positive integer Specifies the maximum number of times Monitor Agent attempts to restart the PAS before identifying it as failed.

The default is 3.

defaults.toemail address

Any valid e-mail address

Specifies the e-mail address to which Monitor Agent sends communications.

defaults.fromemail address

Any valid e-mail address

Specifies the e-mail address from which Monitor Agent sends communications.

Defaults

(continued)

defaults.program Any valid path and program

Specifies the full path of the program Monitor Agent runs in response to an event.

defaults.command arguments

Any valid command line prompt

Specifies one or more command line arguments Monitor Agent sends to the program identified in defaults.program.

defaults.archivefile type

Any file extension Specifies the file types Monitor Agent archives.

The default is .log.


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defaults.archive whichfiles

AllLogs

AllBeforeToday

Specifies which files Monitor Agent archives based on creation date.

AllLogs = All logs recorded.

AllBeforeToday = All logs recorded before the current date.

The default is AllBeforeToday.

defaults.archivesearch subdirectories

TRUE

FALSE

Specifies whether Monitor Agent searches all sub-directories for more files to archive.

TRUE = Monitor Agent searches all sub-directories.

FALSE = Monitor Agent does not search sub-directories.


defaults.archive directory

Any valid directory Specifies the directory Monitor Agent uses to store logs.

The default is c:\inserver6\log.

defaults.ignorerequest strings

TRUE

FALSE

Specifies whether to allow actions and events to run on processes that contain strings such as "-start", that are run as temporary processes that just query some data or start the actual service.

Email email.smtpserver Any valid IP address or server name of an SMTP server.

Specifies the SMTP server Monitor Agent uses for e-mail.

The default is localhost.

email.port Any valid port. Specifies the e-mail server port.

The default is 25.

Ignore ignore. allnonwatched processes

TRUE

FALSE

Specifies whether Monitor Agent ignores processes that do not have events and actions set up.


Defines [defined_process] Any unique string Specifies the unique name for each process Monitor Agent monitors, for example:

AlarmAgent = inserverAlarm.exe


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Profiles profile[n].event[n] For Windows:

TimeSinceStarted

NonResponsive

MemoryLeak

ThreadLeak

GDILeak

HandleLeak

AbnormalTermination

TimeOfDay

DumpWatch

For Unix:

AbnormalTermination

TimeOfDay

DumpWatch

Specifies unique profiles that Monitor Agent uses to perform specific actions in response to events. Profiles are a simplified approach to perform the same actions across multiple processes.

For example:

profile1.event1 = AbnormalTermination

profile[n].event[n]. action[n]

RestartProcess

EmailAlert

RunProgram

Archive

When used in conjunction with profile[n].event[n], these settings specify the action to perform if the specified event occurs.

For example:

profile1.event1.action1 = RestartProcess

profile1.event1.action1.failedaction1 =

EmailAlert

profile[n].event[n]. action[n]. failedaction[n]

profile[n].event[n]. action[n].[setting_ name]

MaxAttempts

ToEmailAddress

FromEmailAddress

Program

CommandArguments

ArchiveWhichFiles

ArchiveDirectory

ArchiveFileType

ArchiveSearch-SubDirectories

When used in conjunction with profile[n].event[n], these settings specify the setting name and value related to the action.

For example:

profile1.event1.action1.ToEmailAddress = [email protected]

Refer to [process].event[n].action[n].[setting] for descriptions of the options.

Profiles

(continued)

profile[n].event[n]. action[n].failedaction[n]. [setting_name]


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Processes [process].event[n] For Windows:

TimeSinceStarted

NonResponsive

MemoryLeak

ThreadLeak

GDILeak

HandleLeak

AbnormalTermination

TimeOfDay

DumpWatch

For Unix:

AbnormalTermination

TimeOfDay

DumpWatch

Specifies the program or server Monitor Agent monitors for specific events.

Each event for each process must include a unique positive integer, for example event1, event2, and so on.

You can assign a profile to a process, for example:

AlarmAgent = profile1

TimeSinceStarted = Time since the PAS started.

NonResponsive = Excessive CPU usage over period of time.

MemoryLeak = When PAS is determined to be using more memory than the threshold value.

ThreadLeak = Using more threads than the threshold value.

GDILeak = Using more GDI objects than the threshold value.

HandleLeak = Using more handles than the threshold value.

AbnormalTermination = When PAS stops unexpectedly.

TimeOfDay = When a certain time of day or time of week is passed.

DumpWatch = Watches for dump files created by crashing agents.


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Processes (continued)

[process].event[n]. [setting]

Time

CpuUsage

NonResponsiveTime

Memory

Threads

GDI

Handles

Time

Day

Specifies settings for each event that override the threshold values specified in the Defaults group, or specifies more information for each event to use.

These settings are optional.

Event: TimeSinceStarted

Time = Time in minutes since the PAS was started.

Event: NonResponsive

CpuUsage = Percentage of CPU that a PAS is using.

NonResponsiveTime = Time in seconds where a PAS exceeds the CpuUsage setting before the event occurs.

Event: MemoryLeak

Memory = Amount of memory in kilobytes that a PAS can exceed before the event occurs.

Event: ThreadLeak

Threads = Number of threads a PAS can have open before the event occurs.

Event: GDILeak

GDI = Number of GDI objects a PAS can have open before the event occurs.

Event: HandleLeak

Handles = Number of handles a PAS can have open before the event occurs.

Event: TimeOfDay

Time = The time based on 24 hours when the event occurs.

Day =Day of the week the event occurs.


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[process].event[n] action[n]

RestartProcess

EmailAlert

RunProgram

Archive

Specifies the action Monitor Agent performs when each specific event occurs. Each action for each event must include a unique positive integer, for example action1, action2, and so on.

RestartProcess = Monitor Agent restarts the process in response to the event.

EmailAlert = Monitor Agent sends an e-mail detailing the actions in response to the event.

RunProgram = Monitor Agent runs an external program in response to the event.

Archive = Monitor Agent archives files in response to the event.


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[process].event[n]. action[n].[setting]

MaxAttempts

ToEmailAddress

FromEmailAddress

Program

CommandArguments

ArchiveWhichFiles

ArchiveDirectory

ArchiveFileType


Specifies the setting name and value related to the actions you specified for [process].event[n].action[n] and overrides the global default values or specifies more information for each action to use.

For example:

profile1.event1.action1.ToEmailAddress = [email protected]

These settings are optional.

Action: RestartProcess

MaxAttempts = Maximum number of unsuccessful attempts in a row before Monitor Agent considers the action failed.

Action: EmailAlert

ToEmailAddress = E-mail address to which Monitor Agent sends the alert.

FromEmailAddress = E-mail address from which Montior Agent sends the alert.

Action: RunProgram

Program = The full path to the external program Monitor Agent runs.

CommandArguments = Any command line arguments Monitor Agent passes to the program.

Action: Archive

ArchiveWhichFiles = Files Monitor Agent archives based on creation date, All or AllBeforeToday.

ArchiveDirectory = The directory fromwhich Monitor Agent archives files.

ArchiveFileType = Type of files Monitor Agent archives.

ArchiveSearchSubDirectories = Whether Monitor Agent searches sub-directories for more files to archive.


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[process].event[n]. action[n]. failedaction[n]

RestartProcess

EmailAlert

RunProgram

Archive

Specifies an alternate action Monitor Agent performs if action[n] fails.

Refer to [process].event[n].action[n] for descriptions of the options.

[process].event[n]. action[n]. failedaction[n]. [setting]

MaxAttempts

ToEmailAddress

FromEmailAddress

Program

CommandArguments

ArchiveWhichFiles

ArchiveDirectory

ArchiveFileType


Specifies settings for failedaction[n].

Refer to [process].event[n].action[n].[setting] for option descriptions.


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inserverMQ.ini The following table provides definitions and sample data for the settings in the inserverMQ.ini configuration file. This table displays the INI settings under group headings in brackets, for example, [General], in the order the groups appear in the INI file. Each setting offers two or more options, which are defined in the table below along with a description of each setting and its options. Use this table as a guide when customizing the file.


General num.workers Any positive integer Specifies the number of worker threads Message Queuing Agent uses for processing messages.

The default is 5.

message.polling.interval Any positive integer Specifies, in seconds, how often Message Queuing Agent searches for message in the directory.

The default is 60.

max.messages.per. queue

Any positive integer Specifies the maximum number of messages Message Queuing Agent retrieves from the database at one time.

The default is 100.

sleep.interval.max Any positive integer Specifies, in milliseconds, how long worker threads wait to check for messages when messages are not available from the database.


sleep.interval.between. send

Any positive integer Specifies, in milliseconds, how long worker threads pause after successfully sending a message before starting the next process.

The default is 100.


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Logging debug.level.file 0 through 6 Specifies the level Message Queuing Agent uses to log errors for troubleshooting.


0 = Logging is off.


The default is 0.


debug.level.pipe 0 through 6 Specifies the level Message Queuing Agent uses to log pipe errors for troubleshooting.

Typically, you want to set minimal logging unless you are debugging an issue. If you increase the logging, make sure that you set the logging level back down after you finish debugging.

0 = Logging is off.


The default is 0.


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inserverTask.ini The following table provides definitions and sample data for the settings in the inserverTask.ini configuration file. This table displays the INI settings under group headings in brackets, for example, [General], in the order the groups appear in the INI file. Each setting offers two or more options, which are defined in the table below along with a description of each setting and its options. Use this table as a guide when customizing the file.


General refresh.settings. interval.minutes

Any positive integer Specifies, in minutes, the time Task Agent waits to refresh all of the settings in this file.

The default is 60.

Deletion delete.tasks.assigned. days

Any positive integer Specifies, in days, the age of assigned tasks the Task Agent deletes. Age calculation begins when a task enters the designated state. In addition to the state, the modification date is also a consideration when deleting tasks.

The Task Agent deletes items in this state only when the modification date is older than the number of days specified in this setting.

-1 = Tasks in this state are not deleted.

The default is -1.

delete.tasks.returned. days

Any positive integer Specifies, in days, the age of returned tasks the Task Agent deletes. Age calculation begins when a task enters the designated state. In addition to the state, the modification date is also a consideration when deleting tasks.

The Task Agent deletes items in this state only when the modification date is older than the number of days specified in this setting.


The default is -1.


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Deletion

(continued)

delete.tasks.complete. pending.review.days

Any positive integer Specifies, in days, the age of complete pending tasks the Task Agent deletes. Age calculation begins when a task enters the designated state. In addition to the state, the modification date is also a consideration when deleting tasks.

The Task Agent deletes items in this state only when the modification date is older than the number of days you specify for this setting.


The default is -1.

delete.tasks.complete. days

Any positive integer Specifies, in days, the age of complete tasks the Task Agent deletes. Age calculation begins when a task enters the designated state. In addition to the state, the modification date is also a consideration when deleting tasks.



The default is -1.


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Deletion

(continued)

delete.tasks.cancelled. days

Any positive integer Specifies, in days, the age of cancelled tasks the Task Agent deletes. Age calculation begins when a task enters the designated state. In addition to the state, the modification date is also a consideration when deleting tasks.



The default is -1.

delete.tasks.invalid. days

Any positive integer Specifies, in days, the age of invalid tasks the Task Agent deletes. Age calculation begins when a task enters the designated state. In addition to the state, the modification date is also a consideration when deleting tasks.



The default is -1.

delete.tasks.job. interval.minutes

Any positive integer Specifies, in minutes, how long the Task Agent waits between delete jobs. Tasks are deleted in batches.

The default is 5.

Workload delete.work.load Any positive integer Specifies the number of tasks to delete in a batch.

The default is 20.


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Logging debug.level.file 0 through 6 Specifies the level Task Agent uses to log errors for troubleshooting.


0 = Logging is off.


The default is 0.

debug.level.pipe 0 through 6 Specifies the level Task Agent uses to log pipe errors for troubleshooting.


0 = Logging is off.


The default is 0.


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inserverWorkflow.ini The following table provides definitions and sample data for the settings in the inserverWorkflow.ini configuration file. This table displays the INI settings under group headings in brackets, for example, [General], in the order the groups appear in the INI file. Each setting offers two or more options, which are defined in the table below along with a description of each setting and its options. Use this table as a guide when customizing the file.


General poll.interval Any positive integer Specifies how often, in seconds, Workflow Agent searches the directory.


The default is 5.

num.workers Any positive integer Specifies the number of worker threads used to perform background processing.

The default is 5.

refresh.queue. interval.seconds

Any positive integer Specifies how often, in seconds, Workflow Agent refreshes queue information.

The default is 600.

refresh.queue. attendee.interval. minutes

Any positive integer Specifies how often, in minutes, Workflow Agent waits between updates to the attendee count for all queues.

The default is 10.

Workload work.load Any positive integer Specifies the default number of items Workflow Agent processes for each action.

You can specify the number of items processed for each unique workload type using the remaining settings in the Workload group, or keep them all set to 0 to use the work.load setting.

The default is 100.


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Logging debug.level.file 0 through 6 Specifies the level Workflow Agent uses to log errors for troubleshooting.


0 = Logging is off.


The default is 0.

debug.level.pipe 0 through 6 Specifies the level Workflow Agent uses to log pipe errors for troubleshooting.


0 = Logging is off.


The default is 0.


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Appendix B: Client configuration tables

ImageNow.ini The following table provides definitions and sample data for the most commonly used settings in the ImageNow.ini configuration file, version 6.4.1. This table displays the INI settings under group headings in brackets, for example, [User Preferences], in the order the groups appear in the INI file. Each setting offers two or more options, which are defined in the table below along with a description of each setting and its options. Use this table as a guide when customizing the file.

Additional settings The standard settings for the imagenow.ini file appear in the following section. In addition to the standard settings, you can manually add the following settings to imagenow.ini as needed. We recommend that you add these settings to both the default imagenow.ini file and any imagenow.ini files that have been created in the user profiles. The default imagenow.ini file resides in [drive:]\Program Files\ImageNow6\imagenow.ini. Each user who has logged in at least once has an imagenow.ini file in their user profile, which is typically [drive:]\Documents and Settings\<username>\Application Data\ImageNow\imagenow.ini.

Network Address Translation override: If you add these settings, you enable IP address override for Network Address Translation (NAT) purposes. Use these settings to override the standard IP address settings in the inow.ini file. To enable this function, under the [Message Queuing] section in the imagenow.ini file, add the following two settings:

Set the enable setting to TRUE to specify that ImageNow Client uses the IP address in the mq.agent.ip.address.override setting of this same configuration file. Set the enable setting to FALSE to disable the setting. The default is FALSE.

Set the address setting to a valid and explicit IP address to specify the IP address to use when mq.agent.ip.enable.override is set to TRUE. Leave the address setting empty if the enable setting is set to FALSE. If mq.agent.ip.enable.override is set to TRUE and no override address is provided for this setting, ImageNow Server generates an exception error. The default is empty.

Note If you are upgrading to ImageNow version 6.3 from a previous version, the former client-side settings are replaced with these new settings, so you need to use the new settings instead. The mq.agent.ip.enable.override setting replaces the mq.agent.client.ip.override setting. The mq.agent.ip.address.override setting replaces the mq.agent.client.ip.address setting. The mq.agent.client.ip.override and the mq.agent.client.ip.address settings were used in previous versions of ImageNow in the imagenow.ini configuration files.

The following is an example of using the settings.

mq.agent.ip.enable.override=TRUE mq.agent.ip.address.override=127.0.0.1


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Logon Profiles DefaultProfile n,n,n,n,n,n,n Specifies information about the user and the server. ImageNow uses the user-specified profile name as the default profile during installation. The value options are a comma delimited list of the following values:

server address - The address or host name of the server. The default is 127.0.0.1

login type – This setting is static that should remain set to 1.

server port - The port on the server. The default is 6000.

default username - The default user name for the connection profile if the user type is set to either 1 or 2. The default is blank.

user type - Determines the default user name displayed on the User name field on the login screen.

0 = Always prompt for user name. 1 = Always set to the user name specified in the default user name value of this setting. 2 = remember last successful login user name. The default is 2.

profile type – Specifies one of the following types of profiles:

0 = Production 1 = Test 2 = Development 3 = Personal The default is 0.

license group ID - The LGID value provided by the server. The default is blank.

Logon Settings Remember TRUE FALSE

Specifies whether ImageNow saves logon credentials.


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Default Any profile under [Logon Profiles]

Specifies the default login profile.

User Preferences

CopyDlg.Default FocusPoint

0,1,2 Specifies the default focus point when the user opens the Copy Document dialog box.

0 = App Plan list box

1 = Page Range box

2 = Workflow check box, if enabled

The default is 0.

CopyDlg. SkipCustProps OnTab

TRUE FALSE Specifies whether Custom Properties is included in the tab order in the Insert Document and Copy Document dialog boxes.


CopyDlg. Disable. SelectedRegion

TRUE FALSE Specifies whether the Selected region option is disabled on the Copy Document dialog box.


CopyDlg. Disable. CurrentPage

TRUE FALSE Specifies whether the Current page option is disabled on the Copy Document dialog box.


CopyDlg. Disable.AllOpen Pages

TRUE FALSE Specifies whether the All open pages option is disabled on the Copy Document dialog box.


CopyDlg. Disable. AllPages

TRUE FALSE Specifies whether the All pages option is disabled on the Copy Document dialog box.


CopyDlg. Disable.Page Range

TRUE FALSE Specifies whether the Page range option is disabled on the Copy Document dialog box.



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User Preferences

(continued)

CopyDlg. Disable.Remove PagesFromDoc

TRUE FALSE Specifies whether the Remove selected pages from current documentation checkbox is disabled on the Copy Document dialog box.


CopyDlg. Disable.Use DefaultValues

TRUE FALSE Specifies whether the Use default values checkbox is disabled on the Copy Document dialog box.


CopyDlg. Disable. SubmitTo ContentServer

TRUE FALSE Specifies whether the Submit to content server checkbox is disabled on the Copy Document dialog box.


CopyDlg. Disable.SendTo WFQueue

TRUE FALSE Specifies whether the Send to Workflow queue check box is disabled on the Copy Document dialog box.


CopyDlg. Disable.AddTo Proj

TRUE FALSE Specifies whether the Add to project check box is disabled on the Copy Document dialog box.


CopyDlg. Disable.AddNew DocToVC

TRUE FALSE Specifies whether the Add new document to version control check box is disabled on the Copy Document dialog box.


AcquireToken DuringScan

1, 0 Enables ImageNow to acquire automatically a token for a device performing a capture when a token is not detected.

1 = Enabled

0 = Disabled

Viewer Settings ExportPath Any valid path Specifies the default path for exported documents.

ThumbWidth Any positive integer Specifies, in pixels, the width of document thumbnails.


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Viewer Settings

(continued)

ThumbHeight Any positive integer Specifies, in pixels, the height of document thumbnails.

WF Settings LastAddProcess Any valid workflow process

Specifies the process name that was used last when adding a document to workflow.

The default is blank.

LastAdd WFQueue

Any valid workflow queue

Specifies the queue name that was used last when adding a document to workflow.


Workflow OnStart 0, 1, 3, 4 Specifies the default action when the user clicks Workflow on the ImageNow toolbar.

0 = Retrieves next item in workflow viewer.

1 = Displays all items in workflow explorer.

3 = Displays only on hold items in workflow explorer.

4 = Displays workflow explorer and retrieves item in workflow viewer.

The default is 1.

FetchNextItem FromGrid

0, 1, 2 Specifies the default behavior when the user selects an item to display in the viewer from workflow Explorer grid.

0 = Open oldest item.

1 = Open next item.

2 = Open top item.

The default is 1.


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Workflow

(continued)

AutoFetch NextItem

0, 1 Specifies whether workflow automatically fetches the next item from the workflow queue upon completion of exiting item.

0 = Workflow does not fetch the next item.

1 = Workflow fetches the next item.

The default is 1.

PendingFetch 0, 1 Specifies whether workflow fetches items that have pending status.

0 = Workflow does not fetch items that are in pending status.

1 = Workflow fetches items regardless of pending status.

The default is 0.

WhenGetNext Item

0, 1, 2 Specifies the action workflow performs on the next workflow item after the user closes the current workflow item in viewer.

0 = Places the item on hold

1 = Returns the item to queue

2 = Prompts the user to choose an action

The default is 2.

OnCancel OrClose

0, 1, 2 Specifies the action workflow performs on an item when the user closes or saves it from the viewer.




The default is 1.


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Workflow

(continued)

SaveChanged Keys

0, 1, 2 Specifies the action workflow performs on an item when the user changes the document keys.




The default is 2.

AutoRefresh Timer

-1 or any positive integer greater than or equal to10

Specifies how long, in seconds, workflow refreshes the explorer grid.

If set to -1, workflow uses the minimum number of seconds, which is 10.

The default is -1.

AlertUser XY Specifies how soon ImageNow alerts the user when an item is older than the designated time.

X represents the quantifier.

Y represents one of the following units of measurement:

0 = Minutes

1 = Hours

2 = Days

3 = Weeks

4 = Never

For example, a value of 12 means ImageNow alerts the user when items are one day old. In this example, the second number, 2, represents days. The first number, x, represents the number of days.

The default is 72, meaning items that are seven days old.


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WF Designer WFQueueAlarm Columns

n,n,n,n

where n = 1 or 0

Specifies which columns are visible in the Queue Properties dialog box in the Alarms section.

Each n corresponds to the following column in order:

Name, Queue Status, Alarm Status, Last Triggered

0 = column is hidden

1 = column is visible

The user can modify which columns are displayed in by clicking Columns in the Queue Properties dialog box under the Alarms section.

The default is 1,1,0,1.

ShowQProps Auto

0, 1 Specifies whether workflow displays the Queue Properties dialog box when the user creates a new queue by dragging a queue icon into the Workflow process diagram.

0 = Disabled

1 = Enabled

The default is 0.

Learn Preferences

Hyperlearn CaptureDelay

n If HyperlearnBringAppForward=TRUE, this setting specifies the delay in milliseconds between bringing the host application forward and capturing the screen as a bitmap.

The default is 750, which is 3/4 of a second.


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Learn Preferences

(continued)

Hyperlearn Disable ServerFonts

0, 1 Specifies whether Hyperlearn disables fonts from the server and instead uses client fonts before processing a host application.

0 = Hyperlearn uses fonts from the server.

1 = Hyperlearn uses the fonts on the client.

The default is 0.

HyperLearn ConvertColors

n; n; n; n; … Specifies a string of color code conversions that occur before Hyperlearn attempts to recognize the text in a bitmap.

The string consists of up to ten pairs of numbers, separated by a semicolon. The first number of the pair is the color to convert from and the second is the color to use.

The default is blank, meaning no color conversion.

HyperLearn KeyOffset

x,y This setting specifies the shift in pixels from the Hyperlearn coordinates defined in the template, where x is horizontal movement and y is vertical movement.

Example: -3,5 shifts the coordinates left three pixels and up five pixels.

The default is 0,0.

Note This setting is useful if you consistently receive Cannot Recognize Text error messages. Check the Hyperlearn debug log file to see which way the screen is shifting, and then add this setting to imagenow.ini under [Learn Preferences] on the ImageNow Client computer. This setting applies to all Hyperlearn and application plan templates on the Client.


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Learn Preferences

(continued)

Hyperlearn Debug

0, 1, 2 Specifies whether debugging is enabled for Hyperlearn.

0 = Debugging is disabled.

1 = Show debugging information in a dialog box.

2 = Show debugging information in a dialog box and write to hyperlearn.log.

The default is 1.

BitmapSel OutlineColor

RGB(n,n,n) Specifies the line color used for the rectangles in LearnMode Designer, Hyperlearn, or Viewpoint screens.

The default is RGB(0, 0, 0), which is black.

TextBackground Color

RGB(n,n,n) Specifies the color used for drawing selected areas on DOS and Terminal Learnmode application plans in the LearnMode Designer.

The default is RGB(192,192,192), which is 25% grey.

Table Background Color

RGB(n,n,n) Specifies the highlight color for table rows when editing an Internet Explorer application plan.

The default is RGB(192,192,192), which is 25% grey.

MinimizeOn DictionaryTest

0, 1 Specifies whether the LearnMode Designer window is hidden when the Test Map button is used on a context map or on the Test Dictionary command in the dictionary pane.

0 = LearnMode Designer window is hidden.

1 = LearnMode Designer window is visible.

The default is 1.


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Learn Preferences

(continued)

UseIEShell Search

TRUE

FALSE

Specifies whether ImageNow uses the Internet Explorer shell to locate the Internet Explorer window for IE LearnMode application plans.

TRUE = ImageNow uses the IE shell.

FALSE = ImageNow ignores the IE shell.

The default is FALSE

MultiGrab 0, 1 Optional. This setting forces your host application screen to the top when linking in LearnMode.

0 = MultiGrab is disabled.

1 = MultiGrab is enabled.

Since this setting is optional, a default value does not exist.

Button Actions Applet Valid application plan When DefaultApplet is set to 0, this setting specifies the default application plan that opens when the user clicks Applications on the ImageNow toolbar.


Batch Valid batch When DefaultBatch is set to 0, this setting specifies the default batch that opens when the user clicks Batches on the ImageNow toolbar.


Project Valid project When DefaultProject is set to 0, this setting specifies the default project that opens when the user clicks Projects on the ImageNow toolbar.



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Button Actions

(continued)

Document Valid document When DefaultDocument is set to 0, this setting specifies the default document that opens when the user clicks Documents on the ImageNow toolbar.


Workflow Valid workflow queue When DefaultWorkflow is set to 0, this setting specifies the default queue that opens when the user clicks Workflow on the ImageNow toolbar.


Tasks Valid ID string When DefaultTask is set to 0, this setting specifies the default task view that ImageNow opens in task explorer when Task is clicked on the ImageNow toolbar.


DefaultApplet 0, 1, 2 Specifies the default action when the user clicks Applications on the ImageNow toolbar.

0 = Application plan defined in Applet setting

1 = Most recently accessed application plan

2 = No action

The default is 1.

DefaultBatch 0, 1, 2 Specifies the default action when the user clicks the Batches button on the ImageNow toolbar.

0 = Batch defined in Batch setting


2 = No action

The default is 1.


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Button Actions

(continued)

Default Document

0, 1, 2 Specifies the default action when the user clicks Documents on the ImageNow toolbar.

0 = Document defined in Document setting


2 = No action

The default is 1.

DefaultProject 0, 1, 2 Specifies the default action when the user clicks Projects on the ImageNow toolbar.

0 = Project defined in Project setting


2 = No action

The default is 1.

DefaultTask 0, 1, 2 Specifies the default action when the user clicks Tasks on the ImageNow toolbar.

0 = Task defined in Task setting


2 = No action

The default is 1.

DefaultWorkflow 0, 1, 2 Specifies the default action when the user clicks Workflow on the ImageNow toolbar.

0 = Workflow defined in Workflow setting


2 = No action

The default is 1.


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PowerVu MaxOpenPages Enabled

1, 0 Specifies whether ImageNow limits the number of pages a user can have open at one time.

1 = Enabled

0 = Disabled

MaxOpenPages Any positive integer Specifies the maximum number of pages ImageNow allows you to have open at one time.

PrintTitle 0, 1, 2, 3 Specifies whether ImageNow prints the document keys and title for documents within the Viewer.

0 = Off

1 = Print Dockeys

2 = Print Title (the title of the Viewer)

3 = Both (Document keys and title)

ContentHighlight Color

RGB(n,n,n) Optional. Specifies the Content Search highlight color in 24-bit RGB representation.

Thumbnails RetainFocus

TRUE FALSE Specifies whether the thumbnail pane retains focus when the user opens a document from the thumbnail pane in ImageNow or WebNow Viewer.


Batch Options QAReview 0, 1, 2, 3, 4 Specifies which pages of the document need reviewed for QA.

0 = Every page

1 = First page only

2 = First and last pages

3 = last page only

4 = every other page

The default is 0.


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Batch Options

(continued)

ConfirmLink Discard

0, 1 Specifies whether ImageNow displays a confirmation message when the user deletes a page from the batch.

0 = Disable; a message will not appear

1 = Enabled; a message appears

The default is 1.

RememberKeys BetweenLinks

0, 1 Specifies whether ImageNow remembers the document keys from the last linked page when linking pages within a batch.

0 = Disable; document keys are not remembered

1 = Enabled; document keys are remembered

The default is 1.

PromptGroup SizeEqPages

0, 1 Specifies whether to set the document keys for all pages in a batch to be the same.

0 = No

1 = Yes

LastBatchApplet Any valid application plan

Specifies the name of the last application plan used.

BatchUpload Delay

Any positive integer. Specifies the number of seconds the user must wait between scanning a batch and logging out.

This setting prevents the user from logging out while a batch is running.

The default is 10.


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Logging debug.level.file 0, 1 – 6 Specifies the level ImageNow uses to log errors for troubleshooting.


0 = Logging is off.


The default is 0.

General logon. singlesignon. enable

TRUE

FALSE

Specifies whether the user can sign in once when using multiple ImageNow products.

For example, if the user has signed in to ImageNow client and single sign on is enabled, the user can open Management Console without needed to sign in again.

TRUE = Single sign on is enabled

FALSE = Single sign on is disabled


scroll.login. image

1, 0 Specifies whether the scrolling clouds on the ImageNow login screen are enabled.

0 = disabled

1 = enabled


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Locale LangID 1031 1033 1034 1036

Specifies the language ImageNow uses.

1033 = English

1036 = French

1031 = German

1034 = Spanish

Tasks TaskStartup Action

0, 1, 2, 3, 4 Specifies the start up action when the user opens Tasks explorer.

0 = Open the next due task

1 = Open the next due task by specific type

2 = Open the oldest task

3 = Open the oldest task by specific type

4 = Show all tasks

The default is 4.

TaskStartup Type

0, 1, 2 The TaskStartupAction setting specifies the type of task ImageNow opens.

0 = Document deficiency

1 = Pointer

2 = Signature required

The default is 0.

NextTaskAction 0, 1, 2, 3, 4, 5 Specifies the action ImageNow performs after the user completes a task.

0 = Opens the next task due

1 = Opens the next task by specified type

2 = Opens the task from the top of the list in explorer

3 = Opens the next task from task explorer list of tasks

4 = Opens the oldest task

5 = Opens the oldest task by specific type

The default is 3.


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Tasks (continued)

NextTaskType 0, 1, 2 The NextTaskAction setting specifies the type of task ImageNow opens after the user completes a task.

0 = Document deficiency

1 = Pointer

2 = Signature required

The default is 0.

AutoLaunchNext Task

TRUE

FALSE

Specifies whether ImageNow opens the next task in explorer when a task is complete.


ProcessAllTasks ForCurrent

TRUE

FALSE

Specifies whether ImageNow open the next task for the current document or project.


LastDigSig Template

string ID Specifies the last used digital signature task template ID when creating new digital signature task.

LastDocDef Template

string ID Specifies the last used document deficiency task template ID when creating new document deficiency task.

LastPointer Template

string ID Specifies the last used pointer task template ID when creating pointer task.


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Index Create the INOW6 database .............................. 5

Customer Portal ......................................... 1, 2, 8

DEP ...................................................... 4, 6, 7, 10

remove the setting .......................................... 7

ImageNow.ini ................................................... 75

Increase performance for ImageNow ................. 8

INEMUSER ........................................................ 3

inow.ini ............................................................. 19

inserver.ini ........................................................ 30

inserverAlarm.ini .............................................. 37

inserverBatch.ini ............................................... 39

inserverEM.ini .................................................. 42

inserverImp.ini .................................................. 43

inserverJob.ini .................................................. 54

inserverMonitor.ini ............................................ 56

inserverMQ.ini .................................................. 67

inserverTask.ini ................................................ 69

inserverWorkflow.ini ......................................... 73

Installing an ImageNow Server license............ 15

Installing ImageNow .......................................... 1

checklist .......................................................... 2 ImageNow Client ............................................ 9 ImageNow Client unattended ....................... 11 ImageNow Server on Windows using

Microsoft SQL Server ................................. 4 process ........................................................... 1

Microsoft Vista ................................................... 9

services ............................................................ 18

SQL Server Management Studio ................... 5, 6

SunflowerSS.sql ................................................. 5

TCP/IP Connectivity ........................................... 2

Tune Microsoft SQL Server ............................... 8