inspiring beginners in web 2.0

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www.pleasewalkonthegrass.com Simple steps to be taken to grow your business online, at low cost. The dos and don’ts during a recession … …or…

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Presentation to Camden Women's Forum event 'Web Wise Women' 18 Nov 2008 NB some technical problems with this I think - see the updated version.

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Page 1: Inspiring beginners in web 2.0

www.pleasewalkonthegrass.com

Simple steps to be taken to grow your business online, at low cost. The dos and don’ts during a recession ……or…

Page 2: Inspiring beginners in web 2.0

www.pleasewalkonthegrass.com

Don’t just sit there……do it

Page 3: Inspiring beginners in web 2.0

www.pleasewalkonthegrass.com

Three things

Page 4: Inspiring beginners in web 2.0

www.pleasewalkonthegrass.com

The web Marketing in a recession

Free stuff

Page 5: Inspiring beginners in web 2.0

www.pleasewalkonthegrass.com

What’s so great about the web?

www.pleasewalkonthegrass.com

Page 6: Inspiring beginners in web 2.0

www.pleasewalkonthegrass.com

A lot of links

A helluva lot of links

Quick

Cheap

www.pleasewalkonthegrass.com

Page 8: Inspiring beginners in web 2.0

www.pleasewalkonthegrass.comwww.pleasewalkonthegrass.com

Page 9: Inspiring beginners in web 2.0

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Give it away free…

www.pleasewalkonthegrass.com

Page 10: Inspiring beginners in web 2.0

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The power of weak ties• Small tight

networks• Strong

connectionsv

• Extensive open networks

• Weak connectionsScott, John. 1991. Social Network Analysis. London: Sage. See also Wikipedia entry on ‘Social Networks’

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www.pleasewalkonthegrass.com

Page 11: Inspiring beginners in web 2.0

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Old web New web• Static• One way• Specialised skills• Advertising• Impact• Spend• Bull****

• Dynamic• Two way• Everyone does it• Teaching• Involvement• Friend• Truth

Page 12: Inspiring beginners in web 2.0

www.pleasewalkonthegrass.com

Involvement…

www.pleasewalkonthegrass.com

Page 13: Inspiring beginners in web 2.0

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You have to be in there…to know how it works

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A fundamental truth of new media…

Page 14: Inspiring beginners in web 2.0

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Live the life of your customer

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Page 15: Inspiring beginners in web 2.0

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Page 16: Inspiring beginners in web 2.0

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Not:“how can I make you buy?”But:“how can we achieve this together?”

Jedi salesman

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Page 17: Inspiring beginners in web 2.0

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It’s not rocket-science

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…you don’t just get one shot

Page 18: Inspiring beginners in web 2.0

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…in fact it’s quite a good idea

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Page 19: Inspiring beginners in web 2.0

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Marketing in a recession

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Page 20: Inspiring beginners in web 2.0

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“In a recession, dare to invest aggressively in marketing, innovation and customer quality”, is the clear message to be drawn from PIMS (Profit Impact of Market Strategy)

What strategic investments should you make during a recession to gain competitive advantage in the recovery? Roberts K. Strategy and Leadership, Volume 31, Number 4, 2003 , pp. 31-39(9)

Page 21: Inspiring beginners in web 2.0

www.pleasewalkonthegrass.com

Invest in … Using…• Promotion• Marketing• Branding• Product development• Customers

Picture from Saavem at http://www.sxc.hu/photo/1086908www.pleasewalkonthegrass.com

Page 22: Inspiring beginners in web 2.0

www.pleasewalkonthegrass.com

Old web New web• Static• One way• Specialised skills• Advertising• Impact• Spend• Bull****

• Dynamic• Two way• Everyone does it• Teaching• Involvement• Friend• Truth

marketing marketing

Adapted fromNeo-marketing v old-school marketing, Kathy Sierra http://headrush.typepad.com/creating _passionate_users/

Page 23: Inspiring beginners in web 2.0

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Big business is no longer in charge• Participation• Collaboration & sharing• Co-production• Richer/faster• Weightless

www.pleasewalkonthegrass.com

http://www.marketingpilgrim.com/2008/11/motrin-faces-twitter-headache-over-new-video-campaign.html

Page 24: Inspiring beginners in web 2.0

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It all adds upValue of networks+Investing in customers (especially in a recession)+Lots of free stuff=SME opportunity

Page 25: Inspiring beginners in web 2.0

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Virtually Free

Page 26: Inspiring beginners in web 2.0

www.pleasewalkonthegrass.com

What you can do now…• Start a blog• Get a simple website• Start networking –

Facebook, Bebo, MySpace, LinkedIn etc

• Refer to all these offline• Connect them all• Promote yourself – Squidoo,

twitter, slideshare, etc • Read, Listen, Learn

Virtually Free

Page 27: Inspiring beginners in web 2.0

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Keeping on the right track…

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(Simple principles…and possibly the next book!)P

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Page 28: Inspiring beginners in web 2.0

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insightwhat customers really want because you live

with them (online)you talk to them and

listen to themwww.pleasewalkonthegrass.com

Page 29: Inspiring beginners in web 2.0

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purposebecause you know why you’re in business

+therefore what you can do for those customers (that no-one else can)

www.pleasewalkonthegrass.com

Page 30: Inspiring beginners in web 2.0

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truthThe truth is out there (whether

you like it or not) so tell it+

Your own, unique, compelling truth (integrated and consistent)

www.pleasewalkonthegrass.com

Page 31: Inspiring beginners in web 2.0

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beautyLooking good isn’t optional

+The best products and

services just work better

www.pleasewalkonthegrass.com

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Thank [email protected]