inspire management at scrum australia 2013
DESCRIPTION
see http://www.scrum.com.au/presentations/#Inspire Management! From Status Quo to Awesome for more details.TRANSCRIPT
![Page 1: Inspire Management at Scrum Australia 2013](https://reader033.vdocuments.us/reader033/viewer/2022052522/554c456cb4c90570648b519d/html5/thumbnails/1.jpg)
INSPIRE MANAGEMENT
10/04/2013 Scrum Australia
Bernd Schiffer
![Page 2: Inspire Management at Scrum Australia 2013](https://reader033.vdocuments.us/reader033/viewer/2022052522/554c456cb4c90570648b519d/html5/thumbnails/2.jpg)
ITIT
REST ORGA
IT
Pro Re Nata
IT IT IT
REST ORGASoft-ware
Studio
ITIT IT
REST ORGAEnter-prise
permanentchanging
not ScrumScrum
![Page 3: Inspire Management at Scrum Australia 2013](https://reader033.vdocuments.us/reader033/viewer/2022052522/554c456cb4c90570648b519d/html5/thumbnails/3.jpg)
But what about the rest of the organisation?
ITIT IT
REST ORGAEnter-prise
![Page 4: Inspire Management at Scrum Australia 2013](https://reader033.vdocuments.us/reader033/viewer/2022052522/554c456cb4c90570648b519d/html5/thumbnails/4.jpg)
Scru
m
![Page 5: Inspire Management at Scrum Australia 2013](https://reader033.vdocuments.us/reader033/viewer/2022052522/554c456cb4c90570648b519d/html5/thumbnails/5.jpg)
Scrum
![Page 6: Inspire Management at Scrum Australia 2013](https://reader033.vdocuments.us/reader033/viewer/2022052522/554c456cb4c90570648b519d/html5/thumbnails/6.jpg)
Scrum
![Page 7: Inspire Management at Scrum Australia 2013](https://reader033.vdocuments.us/reader033/viewer/2022052522/554c456cb4c90570648b519d/html5/thumbnails/7.jpg)
Scru
m
![Page 8: Inspire Management at Scrum Australia 2013](https://reader033.vdocuments.us/reader033/viewer/2022052522/554c456cb4c90570648b519d/html5/thumbnails/8.jpg)
Be Agile everywhere in an
organisation.
![Page 9: Inspire Management at Scrum Australia 2013](https://reader033.vdocuments.us/reader033/viewer/2022052522/554c456cb4c90570648b519d/html5/thumbnails/9.jpg)
Th
e S
tory
of
the
Re
aso
n b
y D
ou
glas
Ad
am
s h
ttp
://w
ww
.aik
iwe
b.c
om
/blo
gs/r
um
pfs
-blo
g-2
77
5/t
he
-sto
ry-o
f-th
e-r
eas
on
-16
95
![Page 10: Inspire Management at Scrum Australia 2013](https://reader033.vdocuments.us/reader033/viewer/2022052522/554c456cb4c90570648b519d/html5/thumbnails/10.jpg)
Graves in the Sun http://www.flickr.com/photos/sufw/3712262067 by Sascha Wenninger http://www.flickr.com/photos/sufw
I’ve seen too many Agile adoptions die, because the organisation didn’t change!
![Page 11: Inspire Management at Scrum Australia 2013](https://reader033.vdocuments.us/reader033/viewer/2022052522/554c456cb4c90570648b519d/html5/thumbnails/11.jpg)
The Monkey, Banana, and Water Spray Experiment
by G. R. Stephenson
![Page 12: Inspire Management at Scrum Australia 2013](https://reader033.vdocuments.us/reader033/viewer/2022052522/554c456cb4c90570648b519d/html5/thumbnails/12.jpg)
http://commons.wikimedia.org/wiki/File:Domenico-Fetti_Archimedes_1620.jpg
Eureka!
akaAha! effect
![Page 13: Inspire Management at Scrum Australia 2013](https://reader033.vdocuments.us/reader033/viewer/2022052522/554c456cb4c90570648b519d/html5/thumbnails/13.jpg)
Columbus Breaking the Egg by William Hogarth http://en.wikipedia.org/wiki/File:Columbus_Breaking_the_Egg%27_(Christopher_Columbus)_by_William_Hogarth.jpg
Egg of Columbus
![Page 14: Inspire Management at Scrum Australia 2013](https://reader033.vdocuments.us/reader033/viewer/2022052522/554c456cb4c90570648b519d/html5/thumbnails/14.jpg)
PUNISHMENT
![Page 15: Inspire Management at Scrum Australia 2013](https://reader033.vdocuments.us/reader033/viewer/2022052522/554c456cb4c90570648b519d/html5/thumbnails/15.jpg)
PUNISHMENT
ANSWER
-Capita
l Punish
ment
![Page 16: Inspire Management at Scrum Australia 2013](https://reader033.vdocuments.us/reader033/viewer/2022052522/554c456cb4c90570648b519d/html5/thumbnails/16.jpg)
you just me
![Page 17: Inspire Management at Scrum Australia 2013](https://reader033.vdocuments.us/reader033/viewer/2022052522/554c456cb4c90570648b519d/html5/thumbnails/17.jpg)
you just me
ANSWER
-
Just Bet
ween you a
nd me
![Page 18: Inspire Management at Scrum Australia 2013](https://reader033.vdocuments.us/reader033/viewer/2022052522/554c456cb4c90570648b519d/html5/thumbnails/18.jpg)
Task: Connect all 9 dots using exactly 4 straight lines, without retracing or removing your pen from the paper.
The Nine Dot Problem
![Page 19: Inspire Management at Scrum Australia 2013](https://reader033.vdocuments.us/reader033/viewer/2022052522/554c456cb4c90570648b519d/html5/thumbnails/19.jpg)
Task: Connect all 9 dots using exactly 4 straight lines, without retracing or removing your pen from the paper.
The Nine Dot Problem
ANSWER
-
Think ou
tside th
e box
![Page 20: Inspire Management at Scrum Australia 2013](https://reader033.vdocuments.us/reader033/viewer/2022052522/554c456cb4c90570648b519d/html5/thumbnails/20.jpg)
MoneyTeams
Customer and Innovation
Decisions
Mastery
Col-laborative
Infrastructure
AMI
![Page 21: Inspire Management at Scrum Australia 2013](https://reader033.vdocuments.us/reader033/viewer/2022052522/554c456cb4c90570648b519d/html5/thumbnails/21.jpg)
Money
Open BooksBusiness figures are accessible by employees, and employees
are trained to understand these business figures.
Open Salary StructureParticular case of Open Books, where employees know each others’ salaries and are able to reference them in a company wide
context.Profit Sharing
Employees are substantially benefitting from the companies profit.
Peer Salary DeterminationAn employee’s salary is
determined by peers chosen by the employee.
Salary Self-determinationAn employee’s salary is
determined by themselves.
![Page 22: Inspire Management at Scrum Australia 2013](https://reader033.vdocuments.us/reader033/viewer/2022052522/554c456cb4c90570648b519d/html5/thumbnails/22.jpg)
Collaborative Infrastructure
Organisational Retrospectives and Retreats
All employees of an organisation frequently gather to reflect their past, plan their future, and connect to their present.
Open Space TechnologyMeeting form to exchange ideas and connect people
without having a formal agenda.
Slow CommunicationWay of communicating
asynchronously to have more uninterrupted flow moments.
![Page 23: Inspire Management at Scrum Australia 2013](https://reader033.vdocuments.us/reader033/viewer/2022052522/554c456cb4c90570648b519d/html5/thumbnails/23.jpg)
Teams
Team EmpowermentTeams are autonomous, self-
organised and cross-functional.
Organisational PartitioningThe organisation consists of teams, and every employee is part of one
team.
Happiness IndexA niko-niko calendar is used to
measure happiness within a team and company wide.
Reverse AccountabilityManagers are accountable to
employees.Hiring through Team
Fresh engagements are hired and dehired by the team.
No Job Title or Description
Employees don’t have job titles and job descriptions.
![Page 24: Inspire Management at Scrum Australia 2013](https://reader033.vdocuments.us/reader033/viewer/2022052522/554c456cb4c90570648b519d/html5/thumbnails/24.jpg)
Decisions
KonsentForm of decision making within teams or whole organisation
where a decision is made when nobody has a reasoned veto.
Concrete ExperimentsChanges to the organisation are made with concrete experiments including a specific time to run and a hypothesis the outcome can be compared to.
True NorthA range of unreachable goals helps the company to channel energy by having a direction.
Simple RulesA minimal set of rules instead of a huge amount of documented instructions to make regulations
within an organisation.
DelegationClarification of the level of delegation
is essential for collaboration.
![Page 25: Inspire Management at Scrum Australia 2013](https://reader033.vdocuments.us/reader033/viewer/2022052522/554c456cb4c90570648b519d/html5/thumbnails/25.jpg)
MasteryPeer Feedback
Employees have peer groups which give regular feedback on the
employee’s performance and help him or her on their further journey.
Chess Kings and knight http://www.flickr.com/photos/karpidis/4762773414 by Andreas Kontokanis http://www.flickr.com/people/karpidis/
Mentoring and CoachingMentors help employees to find
their next career steps, and coaches help employees to grow personally.
360 degree evaluationThis is feedback trough the wisdom of
the crowd. All of the company’s employees give small feedback to
everyone they know in the company.
![Page 26: Inspire Management at Scrum Australia 2013](https://reader033.vdocuments.us/reader033/viewer/2022052522/554c456cb4c90570648b519d/html5/thumbnails/26.jpg)
SlackWork time in which an
employee is free to work on whatever he wants.
Work on SightEvery employee has contact with the customer.
Innovation DaysTime span in which the
whole organisation concentrates on creating
concrete innovations.
Net Promoter SystemHaving a tight feedback loop with the customers about
products and services.
Customer and Innovation
![Page 27: Inspire Management at Scrum Australia 2013](https://reader033.vdocuments.us/reader033/viewer/2022052522/554c456cb4c90570648b519d/html5/thumbnails/27.jpg)
MoneyTeams
Customer and Innovation
Decisions
Mastery
Col-laborative
Infrastructure
AMI
Open Salary
Structure
Peerbased Salary
Determination
Salary Self-Determination
Profit-Sharing
Open Books
Sociocracy
No Job Title/
Description
Happiness-Index
Team Empowerment
Hiring through Team
Reverse Accountability
Slack
Innovation Days
Work on Sight
Net Promoter System
Konsent
Concrete ExperimentsDelegation
True North
Simple Rules
Peer Feedback
Mentoring & Coaching
360° Evaluation
OrganisationalRetrospectives/
Retreats
Slow Communication
Open Space
Technology
![Page 28: Inspire Management at Scrum Australia 2013](https://reader033.vdocuments.us/reader033/viewer/2022052522/554c456cb4c90570648b519d/html5/thumbnails/28.jpg)
![Page 29: Inspire Management at Scrum Australia 2013](https://reader033.vdocuments.us/reader033/viewer/2022052522/554c456cb4c90570648b519d/html5/thumbnails/29.jpg)
Semco• Delegation• Simple Rules• Team Empowerment and
Organisational Partitioning• Hiring through team• Reverse Accountability• Open Books• Profit Sharing• Salary Self-Determination
![Page 30: Inspire Management at Scrum Australia 2013](https://reader033.vdocuments.us/reader033/viewer/2022052522/554c456cb4c90570648b519d/html5/thumbnails/30.jpg)
Valve
• Hiring through team• Slack• No Job Classification• Peer Feedback• Peer Salary Determination
![Page 31: Inspire Management at Scrum Australia 2013](https://reader033.vdocuments.us/reader033/viewer/2022052522/554c456cb4c90570648b519d/html5/thumbnails/31.jpg)
Atlassian• Reverse Accountability• Happiness Index• Innovation Days• Peer Feedback
![Page 32: Inspire Management at Scrum Australia 2013](https://reader033.vdocuments.us/reader033/viewer/2022052522/554c456cb4c90570648b519d/html5/thumbnails/32.jpg)
What happenswhen you
inspire others!
Sasquatch music festival 2009 - Guy starts dance party http://youtu.be/GA8z7f7a2Pk
![Page 33: Inspire Management at Scrum Australia 2013](https://reader033.vdocuments.us/reader033/viewer/2022052522/554c456cb4c90570648b519d/html5/thumbnails/33.jpg)
Sasquatch music festival 2009 - Guy starts dance party http://youtu.be/GA8z7f7a2Pk
![Page 34: Inspire Management at Scrum Australia 2013](https://reader033.vdocuments.us/reader033/viewer/2022052522/554c456cb4c90570648b519d/html5/thumbnails/34.jpg)
Source: www.shipmentoffail.com
You can’t copy culture!
![Page 35: Inspire Management at Scrum Australia 2013](https://reader033.vdocuments.us/reader033/viewer/2022052522/554c456cb4c90570648b519d/html5/thumbnails/35.jpg)
+ = ?
Do ManagementExperiments
![Page 36: Inspire Management at Scrum Australia 2013](https://reader033.vdocuments.us/reader033/viewer/2022052522/554c456cb4c90570648b519d/html5/thumbnails/36.jpg)
found on http://confident-beautiful-motivated.tumblr.com/page/10
Inspire!
![Page 37: Inspire Management at Scrum Australia 2013](https://reader033.vdocuments.us/reader033/viewer/2022052522/554c456cb4c90570648b519d/html5/thumbnails/37.jpg)
Sources for Management InspirationsAMI Introduction• Article: Agile Management Innovations – a Primer
http://agiletrail.com/2012/11/08/agile-management-innovations-a-primer
• Video: How Agile and Lean Changed My Organizationhttp://vimeo.com/32440182
In-depth description of an AMI• Article: Slack to the Rescue
http://agiletrail.com/series/innovation-and-motivation-slack-to-the-rescue
AMI Background• Book: The Human Side of Enterprise
by Douglas McGregor (about Theory Y)
• Book: The Future of Managementby Gary Hamel (about Management Innovations)
• Book: Driveby Daniel Pink (about what really motivates us)
• Article: Autonomy at Work - the Pull Principlehttp://agiletrail.com/series/autonomy-at-work-the-pull-principle
AMI Companies• Book: Maverick
by Ricardo Semler (about Semco)• Handbook: Valve's Handbook for New Employees
http://www.valvesoftware.com/company/Valve_Handbook_LowRes.pdf• Post: 4 tactics to change from directive leadership
to a self-correcting organisation http://www.managementexchange.com/story/%22traditional-management%22-%22trust-management%22
Community• StoosNetwork
http://www.stoosnetwork.org
![Page 38: Inspire Management at Scrum Australia 2013](https://reader033.vdocuments.us/reader033/viewer/2022052522/554c456cb4c90570648b519d/html5/thumbnails/38.jpg)
INSPIRE MANAGEMENT
Bernd Schiffer
10/04/2013 Scrum Australia
‣@berndschiffer‣@bold_mover‣ [email protected]
‣ http://slideshare.net/berndschiffer‣ http://berndschiffer.com‣ http://agiletrail.com
Thank you
!