insightr consulting credentials and services

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credentials presentation september 2009

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An introduction to Insightr Consulting. In this presentation we share our background, process, services and share with you how we think about addressing your digital makreitng challenges. Our underlying thought process for digital strategy is led by what we call D3S - Data Driven Digital Strategy.

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Page 1: Insightr Consulting Credentials and Services

credentials presentationseptember 2009

Page 2: Insightr Consulting Credentials and Services

“ ”Insightr Consulting is a new type of strategic digital marketing agency that partners with you to maximise marketing return on investment by optimising your existing skills and resources.

Page 3: Insightr Consulting Credentials and Services

About Insightr

• Over 12 years experience developing digital strategies using analysis and optimisation techniques.

• Blue chip client experience in Europe, Asia and the US.

• Built digital analytics consulting teams for AKQA, XM Asia & Ogilvy.

• Based out of Singapore, work for clients Globally.

• Hands on experience with helping clients transition from analogue to digital marketing.

• Specialities in web optimisation, search, tool configuration, digital direct marketing, workflow streamlining and social media.

Page 4: Insightr Consulting Credentials and Services

Our Process

Data Driven Digital Strategy

D3S

Page 5: Insightr Consulting Credentials and Services

D3SOur Process

We help you to understand what your customers think to build better relationships with them

We help you determine your measurement goals and then

help you collect and share it with your business teams

We provide assistance in understanding past

performance, and how this helps with your planning process

We help you make your data actionable with test and learn

programmes to maximise marketing ROI

Data Driven Digital Strategy

Page 6: Insightr Consulting Credentials and Services

Our Service Offering

Digital StrategyDigital StrategyDigital StrategyDigital Strategy

Research Measure Understand Optimise

Customer Planning Analyses Testing

Brand Configuration Segmentation Targeting

Products Automation Hypotheses Actions

Page 7: Insightr Consulting Credentials and Services

We Answer Your Questions // Example

You ask why can’t we get value from our investments in tracking tools, those reports don’t give us anything to act upon

We provide business interviews and brainstorming / documentation of needs into a measurement plan mapping goals to strategies.

Using these tools

It’s important because a measurement plan sets governance rules for how a business appraises performance through iterative reference.

Page 8: Insightr Consulting Credentials and Services

We Answer Your Questions // Example

You ask should we be investing in a major web overhaul because our website isn’t driving as many leads as we expected?

We provide content and user experience analysis that drive test & learn programmes to drive rapid incremental lift in performance.

Using these tools

It’s important because a considerably smaller investment in website analysis and testing will provide results to share with management in days, and will lead to statistically conclusive ROI lift.

Page 9: Insightr Consulting Credentials and Services

“ ”It was a pleasure working with James as he has a great balance of astute knowledge of marketing technologies and a great personal rapport with customers and partners.

David Saxon, Director of Agency Partnerships, Offermatica (now Omniture)

Testimonials

Page 10: Insightr Consulting Credentials and Services

“ ”Having worked with many digital agencies, I can honestly say that James is one of the most well-versed in the area of online analytics that I have met in my tenure.

Adam Greco, Director of Solution Architecture, Omniture

Testimonials

Page 11: Insightr Consulting Credentials and Services

“ ”James has a sharp analytical mind combined with the creative flair of Creative Director. He has a wide understanding of the digital space and a first rate understanding of digital analytics.

Ken Mandel, VP Regional Managing Director, Yahoo! South East Asia

Testimonials

Page 12: Insightr Consulting Credentials and Services

Process Orientated: OnSite

• OnSite website measurement process ensures management teams get value from analytics investments.

• Simplify complex language and tools into straightforward business actions.

• Supports and manages client, agency and other teams through process

OnSite Process

Page 13: Insightr Consulting Credentials and Services

Process Orientated:

• a2a (Analysis to Action) process ensures clients get value from data analyses.

• Ensure’s marketing teams are involved in actively optimising digital programmes.

• Simplify complex flows into straightforward business actions that deliver results.

a2a Process

a2a

Page 14: Insightr Consulting Credentials and Services

Affiliations, Training & Memberships

SITECATALYSTUSER TRAINED

SITECATALYSTADVANCED USER TRAINED

SITECATALYSTIMPLEMENTATION TRAINED

Insightr is Asia’s first Yahoo Web Analytics Certified Consultancy

Qualified as a Google Analytics professional

James is Regional Manager, SE Asia for Web Analytics Association

Through partnerships we run web based training events

We invest and participate in the latest analytics training courses

Page 15: Insightr Consulting Credentials and Services

Let’s Talk About Your Digital Marketing

Page 16: Insightr Consulting Credentials and Services

Contact Us

•Send an email [email protected]

•Visit our website insightr.com

•Read our blog insightr.com/blog

•Talk on twitter @insightr

•Share on friendfeed insightr