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Page 1: INSIGHT ROCKET DATA DEMOCRATIZATION VIA STORYTELLING … · 2015. 5. 13. · Coders / IT Data Scientists Analysts Knowledge Workers Information Consumers . INSIGHTROCKET.COM 14 INSIGHT

INSIGHTROCKET.COM 1 INSIGHT ROCKET » DATA DEMOCRATIZATION VIA STORYTELLING 1

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David Millrod +! Clarinetist +! Whitewater Kayaker +! Tinkerer & Inventor +! Entrepreneur

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INSIGHTROCKET.COM 3 INSIGHT ROCKET » DATA DEMOCRATIZATION VIA STORYTELLING 3 3 INSIGHTROCKET.COM 3INSIGHT ROCKET » DATA DEMOCRATIZATION VIA STORYTELLINGDATA DEMOCRATIZATION VIA STORYTELLING

Data democratization

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Allowing everyone in the organization to directly benefit from any data that could lead to improved effectiveness, without the need for intermediaries.

Data Democratization

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Why is data democratization so important?

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61% of marketers do not use marketing analytics to influence their organization’s behavior or actions.

DEMAND METRIC RESEARCH CORP.

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By 2018, the United States alone could face a shortage of 140,000 to 190,000 people with deep analytics skills and a shortage of 1.5 million managers and analysts who have the ability to understand…data. MCKINSEY & CO.

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Even if we had enough analysts…

Intermediaries can inhibit speed and creativity decreasing pivotal data-driven decision-making.

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Where are we today?

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+  Most decision-makers need help from analysts when important questions arise

+  Most analysts need help from coders / IT to access, analyze, and visualize new types of data

Where are we today?

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INSIGHTROCKET.COM 11 INSIGHT ROCKET » DATA DEMOCRATIZATION VIA STORYTELLING 11

Each persona has distinct needs and strengths. +  Coder / IT +  Data Scientists +  Analysts +  Knowledge Workers +  Information Consumers

Citizens in our data democracy

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Each has its strengths and limitations. +  Raw Data +  Data Warehouse +  Spreadsheets +  Reports (push/pull) +  Dashboards

Data Resources

+  Specialized Analytics +  Platforms (Google Analytics) +  Data Visualization Software +  Analyst-Created

Presentations

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Raw Data Data Warehouse

Spreadsheets Reports (push/pull)

Dashboards Specialized Platforms

Data Visualization Software Analyst-Created Presentations

Can we simply give appropriate access and call it democratization?

Coders / IT Data Scientists Analysts Knowledge Workers Information Consumers

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INSIGHTROCKET.COM 14 INSIGHT ROCKET » DATA DEMOCRATIZATION VIA STORYTELLING 14

Raw Data Data Warehouse

Spreadsheets Reports (push/pull)

Dashboards Specialized Platforms

Data Visualization Software Analyst-Created Presentations

Can we simply give appropriate access and call it democratization?

Coders / IT Data Scientists Analysts Knowledge Workers Information Consumers

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Many data citizens cannot independently, safely, and efficiently find out what they need to know. Too few options offer a good mix of: +  Flexibility +  Depth

The Problem

+  Simplicity +  Safety

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Simply widening access to data can result in: +  Frustration +  Wasted Time and Effort +  Clogged System Resources +  Dissemination of False Interpretations

The Risks

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Who are your Knowledge Workers?

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Who are they today in your organization? We need to empower them by: +  Helping them become more effective and efficient +  Converting more passive Information Consumers

into Knowledge Workers

Knowledge Workers

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Raw Data Data Warehouse

Spreadsheets Reports (push/pull)

Dashboards Specialized Platforms

Data Visualization Software Analyst-Created Presentations

Knowledge Worker Resources

Coders / IT Data Scientists Analysts Knowledge Workers Information Consumers

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INSIGHTROCKET.COM 20 INSIGHT ROCKET » DATA DEMOCRATIZATION VIA STORYTELLING 20 20 INSIGHTROCKET.COM 20INSIGHT ROCKET » DATA DEMOCRATIZATION VIA STORYTELLINGDATA DEMOCRATIZATION VIA STORYTELLING

Pros and Cons

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C O N S -  Minimal interactivity -  Weak data visualization -  Error-prone -  Poor data governance -  Difficult to share -  Not scalable

Indispensable, but not the way forward. P R O S +  Ubiquitous +  Flexible

Spreadsheets

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More of a starting than an end point. P R O S +  Widely available +  Often detailed

Reports

C O N S -  Siloed / narrow -  Often overly verbose -  Poor or no visuals -  If scheduled, create noise -  Lack interpretation

C O N S -  Siloed / narrow -  Often overly verbose -  Poor or no visuals -  If scheduled, create noise -  Lack interpretation

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Vary widely in effectiveness and ROI. P R O S +  Visual +  Interactive +  Broad

Dashboards

C O N S -  Expensive to create -  Not agile -  Often lack depth -  Minimal interpretation -  Often questionable ROI

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More suited to analysts than knowledge workers. P R O S +  Powerful +  Tightly integrated

Specialized Platforms (e.g. GA)

C O N S -  Limited breadth of data -  Limited flexibility -  Complex beyond basics -  Lack of interpretation

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Breakthrough for analysts, less so knowledge workers. P R O S +  Powerful +  Flexible

Data Visualization: (e.g.Tableau)

C O N S -  New skill to learn -  Availability / expense -  Dependence on structure of

available data -  Limited room for interpretations

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Indispensable, but not data democratization. P R O S +  Context +  Interpretation

Analyst Presentation

C O N S -  Expense -  Limited frequency -  Lack of interactivity

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Storytelling

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A new way forward: +  Engage interest +  Convey meaning of data +  High-impact dialogue +  Motivate action +  Maintain interactivity

Interactive Storytelling

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STORIES ARE JUST DATA WITH A SOUL.

DR. BRENE BROWN, UNVERSITY OF HOUSTON

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Insight Rocket helps transform analysts into storytellers, thereby realizing the potential value of your data.

Empowering Analysts

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Best-of-Breed Technologies

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A business intelligence and marketing analytics platform that empowers teams with: +  Data Integration +  Data Management +  Intelligent Alerting +  Predictive Analysis +  Data Visualizations

Insight Rocket

+  Data Democratization +  Analytics Storytelling +  Communication/Feedback +  And, much more

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Data democratization requires commitment. +  Understand your organization’s data personas +  Identify appropriate resources by persona +  Design from the ground up for democratization +  Measure your data democratization progress

Closing Thoughts

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T H A N K Y O U

David Millrod Managing Partner, Insight Rocket

609.897.0142, [email protected]