insidetrack: addressing the 5 truths of higher education

1 Confidential © InsideTrack, 2014

InsideTrack: Addressing the 5 truths of higher education

Pete Wheelan, CEO


Truth #1: Higher education is essential to a productive society and global economy

Expanding involvement in higher education positively impacts: • Individuals

• Families

• Communities

• Countries

• Global Prosperity


Truth #2: Getting students to finish takes work

Only 54% of college students graduate within 6 years

Even at private 4-year colleges, fewer than 70% finish in 6 years


“Post-Traditional” is the new normal • First generation • Low income • Working adults • Raising families • Attending part-time • Learning online

36% are >25yrs old

32% work full time

23% are parents

Only 15% of students live on-campus at 4yr colleges

Truth #3: Improved access has resulted in a much more diverse student body


Truth #4: Colleges need to increase attainment while lowering tuition and controlling costs


Truth #5: Most graduates are underprepared for life after school

Only 11% of business leaders strongly agree that higher education institutions in this country are graduating students with the skills and competencies their businesses need. (Gallup/Lumina 2013)

How well prepared are most applicants with the knowledge and skills they need to do the job? (FTI Consulting, Hiring Survey 2011)


Our idea in 2001: Coaching is widely accepted for top athletes, executives…why not students?

“No one coaches themselves to Olympic levels of success. They all had a coach to structure their practices, to correct their trajectories and to the keep them motivated.”

Dr. Angela Duckworth Assistant Professor of Psychology

University of Pennsylvania


Fast forward to today: 100s of studies show that coaching improves student outcomes

“The results are clear: coaching had a clear impact on retention and completion rates, and the results do not change when we control for key demographic factors. Also, expenditures on coaching are much smaller than the costs of other methods to encourage persistence in college.”

Professor Eric Bettinger, Stanford University


In fact, coaching is beneficial across the entire student lifecycle

Enrollment Coaching • Conversion (inquiry, app, admit) • Yield (melt prevention) • Strong Start (prep for success)

Success Coaching • Transition (first 2 terms) • Continuation (on-demand, trigger-based) • Special populations (military, Pell, FG, etc.) • Special situations (probation, stop-out, etc)

Career coaching • Structured • Structured + Ad Hoc

Enrollment growth and diversity Competitive differentiation

Improved efficiency Valuable market insights

Higher retention and completion Tailored student experience

Improved operational effectiveness Valuable student insights

Better career readiness Stronger employer relations

Stronger alumni relations Brand differentiation

10-15% more students Streamlined enrollment

processes

15% higher peristence / graduation

Continuous operational improvement

Better Career Preparedness

Improved alumni / employer

satisfaction


Coaches help students develop the non-cognitive (“soft”) skills that make them successful

0

1

2

3

4

5

6

7

8

9

10

Grit Growth Mindset Use of Support Self-Awareness Positive Self-Concept

GlobalPerspective

At Start After Intervention College or workforce readiness

Conceptual Non-Cognitive Profile of a Student, Before and After Coaching

…and that employers believe are lacking in today’s graduates


Coaching addresses the ACTUAL reasons why students drop

Other

Academics

Health and Support

Effectiveness/Follow-Through

Finances

Commitment to Graduation

External Commitments

School Community

0% 10% 20% 30% 40%

Primary Student Drop Reason

Post-TraditionalTraditional

Academics are not the main reason students leave college


Thanks to smart investments in our people, data and technology, we can do it at scale

• 700K+ students coached • Adding 125K+ students

per year • 10K+ coach-student

meetings/week

Generating rich data on the student experience and the operational effectiveness of institutions

Robust, scalable IT

Analytic excellence

Multi-channel coaching

Operational effectiveness


The Logrado acquisition accelerates our progress

BREAKING NEWS: InsideTrack acquires Logrado… • Enhanced multi-channel delivery • More tailored student engagement • Richer, more timely analytic insights


InsideTrack benefits society by supporting individuals and organizations in their pursuit of potential

In a nut shell, using a blend of people, data and technology…

And we’re always looking for partners equally dedicated to transforming higher education


CONTACT US

Pete Wheelan Chief Executive Officer [email protected]

Kai Drekmeier Founder and President [email protected]

mailto:[email protected]

mailto:[email protected]

insidetrack: addressing the 5 truths of higher education

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