insidesales.com salesforce acceleration platform
Post on 13-Sep-2014
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DESCRIPTION
The InsideSales.com "Salesforce Acceleration Platform" can position your sales teams (inside and outside/field) to improve results by 15-25% over a standard Salesforce environment. This overview provides a few details on how this improvement has been achieved by major enterprise firms to date.TRANSCRIPT
• Sales Operation Review • Corporate Review • IS Solution Pillars
• Communication Platform • Gamification • Predictive Analytics • Data Visualization
• Q&A – Next Actions
• #1 Sales Acceleration Platform
• #2 Paid AppExchange Application
• Inside & Outside Sales Solution
• Enterprise Level Reliability/Security
• #75 on Tech 200 Fastest Growing
• HQ: Silicon Slopes, UT
marketing automation
CRM
Lead and CRM Process Flow
“Improve human performance within the sales and collections process by unlocking science via big data findings”
75-150% Production Improvement
30-60% RPC Improvement
15-40% TQO Improvement
30% Top Line Improvement
*Complete Data and Audio Capture
*Data Visibility
*Data Learning’s Every Day!
• Review sales operation
• CLOSERS methodology
• Refine inside-outside approach
• Refine inside-outside integration
• Optimize structure with technology for each
Sales Acceleration Technology
• Communications Telephony, email, text, social
• Gamification Sales motivation, adaptive notifications
• Predictive Analytics Sales sequencing, learning machine
• Data visualization Immersive data experience
voice | email | sms | fax
• Local Presence
• Leave Voice Message
• Local Presence
• Leave Voice Message
• Reduce result “clicks” by 75%
• Native Salesforce Reporting
• Local Presence
• Leave Voice Message
• Native Salesforce Reporting
• Dynamic SEEK Lists 8 AM 9 AM 10 AM
Typical Approach
11 AM 12 PM
• Local Presence
• Leave Voice Message
• Native Salesforce Reporting
• Dynamic SEEK Lists 8 AM 9 AM 10 AM
Dynamic Seek Lists
11 AM 12 PM
• VP Marketing
• 10am-11am local time
• East coast
• Latest trade show
• Dialed less than 6 times
• Last dial at least 3 days ago
Dynamic Seek Lists
• Local Presence
• Leave Voice Message
• Native Salesforce Reporting
• Dynamic SEEK Lists
• Immediate Response
100x more likely to contact
21x more likely to qualify
• Additional Inbound Fields • Missed Call Tracking • Inbound Numbers Performance • Inbound Service Levels
• Required Intro Message on ACDs • Flexible ACD Routing Options
• Flexible recording options
• New employee training opportunity
• Management call monitoring
• Complete auditability
• Salesforce 1 based mCall
• Remote workforce based
• Ensure retention follow up actions
• Outside KPI’s for PowerStandings
• Complete activity & call auditability
• Hourly push reporting options
• Click to Call (+ custom #’s)
• Any Object
• Automatic Call Logging
• Syncing with C2C Panel
• Pre-Recorded VM
• Local Presence
• Caller ID Display
• Call Recordings
• Call Monitoring
mCall
points| leaderboards | badges
• Points
• Leaderboards
• Badges
• Throwdowns
• Notifications
notify| sort| score
Excellent Likelihood
Average Likelihood
Poor Likelihood
• Neural Score • Likelihood to Qualify & Close
Typical List
• Neural Score • Likelihood to Qualify & Close
• Neural Sort • Likelihood to Contact
Typical List = High Contactability
• Neural Score • Likelihood to Qualify & Close
• Neural Sort • Likelihood to Contact
Neural Sort = High Contactability
• Neural Score • Likelihood to Qualify & Close
• Neural Sort • Likelihood to Contact
• Data: Historic, Geo, Consortium
• Neural Score
• Neural Sort
• Neural Notifications
Variant #2 – Tell it to me nice Careful, John Smith has almost passed you in the King Kontactor challenge.
Variant #3 – Tell it to me colorfully "Stay on target!" – John Smith is close to passing you in the King Kontactor challenge. Keep working, and stay on top!
Variant #1 – Tell it to me straight John Smith is one contact away from passing you in the King Kontactor challenge.
Variant #4 – Punch me in the face! "Perhaps you are not as powerful as we thought . . ." – John Smith is about to pass you in the King Contactor challenge. Time to focus and stay ahead.
display| engage| predict
immersive data experience
Sales Operation Center
communication gamification prediction data visualization
“The Key” -Charlie Fenning
“62% incease in contacts, 18% increase in Sales”
- Jack Baldwin
“Increased Productivity 10 Fold”
- Chris Jensen
“Major Revenue Increase” - Mike Hansen
“The Key” – Charlie Fenning
“62% increase in contacts, 18% increase in Sales” – Jack Baldwin
“Incresed Productivity 10 Fold” – Chris Jensen
“Major Revenue Increase” – Mike Hansen
“The Key” -Charlie Fenning
“62% incease in contacts, 18% increase in Sales”
- Jack Baldwin
“Increased Productivity 10 Fold”
- Chris Jensen
“Major Revenue Increase” - Mike Hansen
• Detailed Demonstration
• Formal Proposal -ROI Development
• Client conversations
• Revenue Acceleration Service