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Inside this issue All the X Factor glitz and glamour Astronauts accept Starship mission We visit the Pharmacy team July 2011

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Page 1: Inside this issue - Auckland City Hospital July_intranet.pdf · Inside this issue All the X Factor ... Level 4 theatre nurses, Samantha Titchener and Jebeth Olarte. NewsinBrief Auckland

Inside this issueAll the X Factor glitz and glamour

Astronauts accept Starship mission

We visit the Pharmacy team

July 2011

Page 2: Inside this issue - Auckland City Hospital July_intranet.pdf · Inside this issue All the X Factor ... Level 4 theatre nurses, Samantha Titchener and Jebeth Olarte. NewsinBrief Auckland

Comment from the chief executive

ISSN 1178-5373 (print)ISSN 1178-5381 (online)

Garry SmithCEO

Acknowledgements

As this edition of Nova goes to press, ADHB’sresults against the 2010-11 national HealthTargets are being collated.

We were set some very challengingperformance targets to achieve by June 30and I am optimistic our end-of-year resultswill confirm what I instinctively feel – thatwe have lifted our service delivery acrossthe board.

Regardless of our results, there can be nodoubt about the effort our staff havedevoted.

Most importantly, our patients have benefited from the significantchanges we have made.

The innovation and enthusiasm for driving improvements acrossADHB has been tremendous to observe and encourage.

We have an inspired workforce doing everything possible to improvethe patient experience and provide the very best healthcare.

If we do not achieve the benchmarks set for us in any of the sixtarget areas, it will not be for lack of trying.

We have changed many of our systems, reallocated our finiteresources and challenged ourselves to question convention in ourdrive to deliver against these targets.

As a result, we have shown phenomenal improvement against theElective Surgery and Emergency Department indicators in particular.

In the case of the latter, I would particularly like to acknowledgethe ‘whole hospital’ approach that has been taken to reduce‘blockages’ in the system and decrease transfer times from ouremergency departments to our wards.

I know this hasn’t always been easy but the third quarter resultsclearly suggest the hard work has been worthwhile.

The results that we are beginning to see now are the result ofperformance improvement work undertaken many months ago.

I thank all of you who have put your shoulder to the wheel andpersevered during times of great change. You are a credit to thisorganisation and the population we serve.

Julie ‘Snowy’ WhiteJulie, better known as ‘Snowy’, retired in late May after 23 years ofservice as a staff nurse, almost exclusively in the CardiovascularIntensive Care Unit (CVICU).

Up until 2003, she was based at Greenlane but then moved to theGrafton site as Clinical Charge Nurse of the new adult CVICU.

Snowy transferred to a Staff Nurse role in the Paediatric IntensiveCare Unit in 2009 and her colleagues remember her as a gentle,caring person who was always patient-focused.

She had an amazing memory for patients and their histories butfound adapting to the changing world of information technologywas not her strong suit.

Outside work, Snowy’s interests were varied, including tennis, starsigns and animals – particularly her dogs. A quiet pint at her localand a wee flutter on the pokies was not unheard of.

Margaret GentilMargaret retired in late May after a career as a MedicalLaboratory Scientist with ADHB stretching back to 1972.

After a break in service to raise her two children, Margaretreturned to the workforce and her final ‘stint’ with ADHBspanned 25 continuous years.

Margaret particularly enjoyed working on analysers andspent a period in charge of the automation section.

Her colleagues remember her as a person who was very easyto work with, who always remained calm and seemed to thrivein a pressured environment.

Her practical skills were first-class and she has passed theseon to many budding scientists over the years.

Margaret has semi-retired to a lifestyle block in Kamo withher husband, Mike, to pursue her interest in genealogy andScottish ancestry.

Look out for a special August edition of Nova outlining ourend-of-year target results and recognising the work of allthose who have driven our performance gains.

On the cover this month: Peter Crosse, Ward Clerk Emergency Department.

Level 4 theatre nurses, Samantha Titchener and Jebeth Olarte.

Page 3: Inside this issue - Auckland City Hospital July_intranet.pdf · Inside this issue All the X Factor ... Level 4 theatre nurses, Samantha Titchener and Jebeth Olarte. NewsinBrief Auckland

News in BriefAuckland District HealthBoard Healthcare ExcellenceAwardsHave you been responsible for achange that’s benefited our patients?

Then you should apply for an ADHBHealthcare Excellence Award. It’s agreat way of recognising your workand inspiring others.

The awards are open to clinical andnon-clinical staff. There’s only onesimple rule to be eligible: You need tobe an ADHB staff member whoseresearch, education or new andimproved ways of working haveresulted in better care for our patients.

Check the Healthcare ExcellenceIntranet for details.

Be quick – applications close onAugust 31, 2011.

ADHB getting people withdisabilities into workADHB is participating in theMainstream Employment Programme.

The Programme has been introducedto give people with disabilities astepping-stone into independent andsustainable employment.

ADHB is planning to make two workplacements for a two-year fixed term.The placements must be outside ofthe normal staffing allocation. Theposts are 100% funded in the first yearand 50% funded in the second yearalong with support and fundingtowards training.

If you think you could create a positionor want to find out more contactKelsey Price extension 23945 [email protected]

Staff benefits page onintranetAs a staff member at ADHB you’reentitled to a great selection of staffdiscounts from various companiesaround Auckland.

From discounted gym membershipsand electronics, to a cheaper haircutand meal deals you’ll find it here. Clickon Staff Benefits @ ADHB on the left-hand side of the intranet homepage.

Anne strikes gold with Kiwi selectionAnne MacGill, ADHB legal counsel, is set to make her international hockey debutand don the New Zealand colours for the first time.

She will be competing in the Women’s Masters International InvitationalTournament on the Gold Coast from July 17-22.

Selection in the national side was a breakthrough moment for the accomplishedcentre forward/striker, who has represented Auckland and Northland.

It was whilst playing for Auckland in the New Zealand Masters tournament inMarch that Anne caught the selector’s eye.

There were more than 30 regional women’s masters teams at the tournamentand competition for selection in the five women’s national sides travelling toAustralia was strong.

“I was a little surprised and very happy,” Anne said of her inclusion. “I wasn’taware who the selector was.”

The mother-of-four will play a four-match series against Australia and hopes herinternational debut will lead to further opportunities to represent New Zealand.

Anne toured Australia playing hockey as a schoolgirl, with her team unbeatenin seven games. She is hopeful they will be undefeated on this tour, too.

In the meantime, Anne will have plenty to focus on in the Auckland domesticcompetition as well as balancing being a mum with her legal career, which hasseen her represent ADHB over the last five years in obtaining treatment andplacement orders and providing commercial law and medico-legal advice.

Page 4: Inside this issue - Auckland City Hospital July_intranet.pdf · Inside this issue All the X Factor ... Level 4 theatre nurses, Samantha Titchener and Jebeth Olarte. NewsinBrief Auckland

ADHB staff have the X factorAn Italian wedding, our Chief Medical Officer, Margaret Wilsher on stage as a stripper,Queen Elizabeth, a smorgasbord of ADHB staff showcasing their creative talents and aMasterChef combined to create an entertaining X Factor for 2011.

Performed over two nights, and taking on a different format from previous years, thestory leading up to Vince (played by Marco HoSo) and Maria’s (played by Annie Downie)Italian wedding was the nucleus for the show’s format. The audience came dressed as ifthey were attending a real wedding, and the acts became the wedding entertainment.

They say laughter is the best medicine, and there was plenty of it.

Quick-wit by narrator and director David Rowbotham, along with a healthy dose ofinteraction with the ‘wedding guests’ and sly jokes embedded into the plot providedplenty of laughs.

A special mention must go to the show’s director Joe McDermott who created "Vinceand Maria's Italian Wedding.”

David brought Joe's script alive on the stage with the multi-talented cast of ADHB staff,and Joyce Forsyth did a superb job behind the scenes.

Donations for the Auckland City Mission were collected on the night, which continuesX Factor's association with this charity.

Feedback can be sent to the X Factor Organising Group via Rosser Thornley on extension3009 or [email protected]

Page 5: Inside this issue - Auckland City Hospital July_intranet.pdf · Inside this issue All the X Factor ... Level 4 theatre nurses, Samantha Titchener and Jebeth Olarte. NewsinBrief Auckland
Page 6: Inside this issue - Auckland City Hospital July_intranet.pdf · Inside this issue All the X Factor ... Level 4 theatre nurses, Samantha Titchener and Jebeth Olarte. NewsinBrief Auckland

The interface between mental healthand general health services is becomingincreasingly important.

Studies now inform us about the highprevalence of mental ill health in thosewith chronic physical illness and thesubstantial physical morbidity andreduced life expectancy associated withserious mental disorder.

Two recent innovative nursing rolesshow the benefits of closer collaborationbetween services.

A Huntington’s Disease Nurse Specialist role was developed in2007 and Nurse Specialist Jo Dysart was part of a team whichrecently audited the impact of this role on those withHuntington’s Disease.

Since her appointment to this role, the number of all admissionsfor patients with Huntington’s has been halved and admissionsrelated to the disorder itself halved.

There has been improvement in the quality of admissions,particularly in relation to the assessment of speech, swallowingand safety.

These are very substantial improvements in the care providedfor these patients.

Mental Health Adult Inpatient Services (Te Whetu Tawera) haverecently appointed a Nurse Educator Adult Medicine, AliciaSutton, to advance the understanding and care of the physicalillness in patients admitted for treatment of their mental disorder.

Alicia comes from an Adult Medicine background (VascularServices).

She mentors mental health nurses in university studies, educatesand assists nursing staff in application of nursing skills to physicalhealth needs and is developing processes to improve qualityof care.

Her role compliments the work commenced by Dr Chris Kenediwho is dual trained as a Psychiatrist and General Physician.

6

Sid passed away on May 23 aged88. Sid was recruited to thethen-Green Lane Hospital in1954 to what was then theNational Cardiac Surgical Unitby cardiologist James Lowe towork in the cath lab.

Around 1957, following the adventof cardiopulmonary bypass in theUS, Sid was to play a pivotal rolewith Barratt-Boyes, David Cole andothers in a series of experimental

procedures trying to perfect a model of heart lung bypass.

Sid went on to head the technical Department of Physiologywhich included the Pacemaker Clinic, Cardiac InvestigationLab, the Respiratory Lab, the Electronics Lab and of the then-Bypass Unit later known as Clinical Perfusion.

Messages of condolences have been received from acrossNew Zealand, Australia and the USA recognising Sid’soutstanding contribution to the field of perfusion.

Chris supports medical staff in providing general medical care toinpatients in Te Whetu Tawera and is also involved in developingnew guidelines for cardiac and GI monitoring for patients onClozapine by Psychiatrists and General Practitioners.

These exciting new initiatives are attracting interest from otherDHBs nationally.

Paul Ockelford elected as chairof the NZMAADHB’s Dr Paul Ockelford has beenelected chair of the New ZealandMedical Association (NZMA).

He was elected onto the Board fiveyears ago, with four of those yearsas deputy chair.

Dr Ockelford is currently the directorof the Thrombosis Unit and AdultHaemophilia Service. He is also the Director of Clinical Servicesat Diagnostic Medlab.

In his two-year term as chair, Dr Ockelford says he is lookingforward to representing doctors the same way doctors haveled in this role over the last 125 years.

“It is the 125th anniversary year of NZMA. Many healthinitiatives are short-term and related to the electoral cycle.The NZMA, and its constituent doctors, act as a medical/health'institutional memory’ to ensure that the health systemendures in a way that has a patient focus,” he said.

New nursing roles improve patient care

From left: Psychiatrist and General Physician, Dr Chris Kenedi, Huntington’s Disease Nurse Specialist,Jo Dysart, and Nurse Educator Adult Medicine Alicia Sutton.

Sid Yarrow passes away

Dr Clive Bensemann,ADHB Director of Mental Health

Page 7: Inside this issue - Auckland City Hospital July_intranet.pdf · Inside this issue All the X Factor ... Level 4 theatre nurses, Samantha Titchener and Jebeth Olarte. NewsinBrief Auckland

At just five years old, Ward 26a patient Matilda Dunn cansay she’s met four real-life Nasa astronauts.

The astronauts, from the final journey of thespace shuttle Discovery, popped into StarshipChildren’s Hospital recently to meet studentsat the hospital’s Northern HealthSchool. A videoconference wasalso set up so thatother healthschool studentsfrom around thecountry could beincluded. Theastronauts alsosurprisedchildren byvisiting variousStarship wards.

Northern HealthSchool associateprincipal CushlaBrown said thevisit created a lotof excitementand was great forthe students’generalknowledge.

Starship landing by astronautsdelights kids

How long have you been an orderly?

Four years. Before becoming an orderly, I worked in the ADHB kitchen for five years.

How did becoming an orderly come about?

As part of my job in the kitchen, I used to transport trolleys to the wards. When it was time for a change incareer, becoming an orderly seemed right because I had always been interested in helping people. I spoketo a few orderlies and they told me to go for it.

What’s the best part about your job?

There are heaps! I love meeting and talking to people, especially in ED. It’s a job where you’re reallyappreciated by staff and patients. They always seem to say please and thank you, which makes mefeel appreciated.

How has the role changed?

We can now take patients from ED up to radiology. This has helped the nurses out a lot.Instead of patients waiting around for a long time, they’re getting dischargedwithin six hours. This has led to much happier patients.

What’s something unusual about your job that people mightnot know?

I sometimes take people to the toilet to help out thehealth care assistants...which isn’t the most glamorouspart of the job.

If you were to change careers, what skills do you thinkyou could take with you?

I used to be a shy person but this job has given mehuge confidence with people. I’d take communicationskills, good first-aid skills and compassion for people.

Orderlies have helped free up nurses’ time by transporting patients toradiology, so Nova sat down with Sau Leilua to learn more about a day inthe life of an ADHB orderly.

Nasa astronauts Alvin Drew, Michael Barratt, Eric Boe and Steve Lindsey chat to Starship patient Matilda Dunn.

Page 8: Inside this issue - Auckland City Hospital July_intranet.pdf · Inside this issue All the X Factor ... Level 4 theatre nurses, Samantha Titchener and Jebeth Olarte. NewsinBrief Auckland

Page 8

Comment from the Board Chair

Dr Lester Levy, Board Chair

As we sit on the cusp of the newfinancial year due to commence on1st July, it is worth reflecting on whatare likely to be a complex interactionof national, regional and local prioritieswhich are all important and need tobe achieved.

In this context, it is important toemphasise the critical nature ofregionalisation in this mix. As a resultof the change in legislation last yearwhich placed an imperative onregional collaboration between

district health boards, we can no longer simply focus on onlyour own district health board and how we enact the nationaland local priorities. Whilst the national priorities along with ourlocal priorities are still very important, we are moving into anew era where we also need to think and act regionally.

The new financial year will see the implementation for the firsttime of the regional plan for the Northern District Health Boards(Northland DHB, Waitemata DHB, Auckland DHB and Counties-Manukau DHB) and I thought it worthwhile to clarify the keygoals of this plan which has had significant clinical input intoits development.

Goal One: First, Do No HarmThis regional focus on First, Do No Harm means there will beone overarching strategy and consistent methodology todeveloping a patient safety culture across the region. This willtake a whole-of-system, multi-sectoral approach, and align withthe requirements of the Health, Quality and Safety Commission.

Goal Two: Life and YearsTo improve quality of life and life expectancy, four specific areashave been selected to focus our attention on: diabetes, CVD,cancer and health of older people.

These areas have been chosen as they present our region’sgreatest challenges in terms of the significant numbers ofpeople impacted now (and continuing into the foreseeablefuture) and the subsequent pressure on all health services. Theyalso account for a substantive proportion of the difference inhealth outcomes for our Maori and Pacific and other high-needspopulations and hence are a key focus of this regional plan.

Goal Three: The Informed PatientThe objective of this goal is to achieve greater patientparticipation and improved health care through patients beingbetter informed across the full health spectrum, from preventionand early diagnosis to better treatment of disease. The outcomeswe want to achieve from this work include:

Reduction of unplanned care and avoidance of acutepresentations at hospital emergency departments

Increased patient compliance with treatments and care plans

Involvement of patients in decisions about care options

Increased awareness and knowledge among our populationto ensure early decisions to seek diagnosis and care

As we move forward into the new financial year, I encourageyou all to embrace the concept of regionalisation, which willbe of increasing importance to all of us and the way we work.

From national and local to national,regional and local

The Sexual Health Service team is celebrating after receivingthe news that all their 13 staff nurses have now achieved thedistinction of a level four status accreditation.

This is quite an achievement for the service as it is the onlyone within ADHB with all nurses qualified at this level.

“I’m really proud of the team here at Sexual Health. Theyhave worked really hard to get to this level and it enables usto deliver a great patient journey,” Sexual Health ServiceProgramme Supervisor Nick Laing said.

Level four is the top level staff nurses can reach in theProfessional Development and Recognition Programme(PDRP). PDRP is a professional development frameworkdesigned to recognise and reward nurses for their individuallevel of practice and their contribution to nursing.

In practical terms, this means that all nurses are expertpractitioners who are able to work independently of a doctor.They are qualified to assess, diagnose, develop clinicalmanagement plans and dispense medication and treatmentunder standing orders.

Having 13 senior staff at their disposal allows the SexualHealth Service to expand further, reach more patients andrun outreach clinics, such as the New Zealand ProstitutesCollective and New Zealand Aids Foundation.

The education and training of community groups can alsobe provided.

Top marks forsexual health team

Sexual Health nurses celebrate reaching level four status accreditation.

Page 9: Inside this issue - Auckland City Hospital July_intranet.pdf · Inside this issue All the X Factor ... Level 4 theatre nurses, Samantha Titchener and Jebeth Olarte. NewsinBrief Auckland

Page 9

delivery and scripts can be processed immediately, deliveringsignificant improvements to the patient’s overall journey.

“This initiative is a win-win for ADHB in that it will provide betterresults for patients and deliver financial savings at a time wheneconomic conditions require us all to tighten our belts,” saidADHB Chief Pharmacist Sarah Fitt.

Whilst construction on the new manufacturing unit is nearlycomplete – with excellent work by the Facilities Managementteam led by Keith Bishop and contractors, Alliance - the buildingmust now undergo rigorous compliance testing to ensure it isal igned with the highest international standards.

The project is being led by Jeremy Egerton who returned to NewZealand in February after eight years working in similar units inAustralia and the UK.

Jeremy is working closely with Sarah and the pharmacy team.The unit is on schedule to be up and running by late this year.

Pharmacy team drives efficiency gainsSince last December, the sounds of diggers, nail guns andworkmen in high-vis vests have been echoing around the Graftonsite from Building 9.

It’s all part of a pharmacy master plan that will allow ADHB toprovide a better service to patients receiving chemotherapywhile making significant financial savings.

ADHB is in the process of building a state-of-the-artchemotherapy manufacturing unit that will allow theorganisation to bring 100 percent of its chemotherapy dispensingrequirements back in-house.

Until now, the majority of these services were sourced from aprivate provider.

By tightening-up outsourcing requirements, investing ininfrastructure and staff and running the chemotherapymanufacturing unit in-house, the whole process will be able tobe managed more effectively. There will be no waiting for

Clockwise from top left: Senior Pharmacist Billy Yung, Senior Pharmacy Assistant Dave Colman and Senior Pharmacy Technician Mallika Chandra-Mohan, Pharmacy Assistant Kamna Mani and PharmacyIntern Kiri Aikman, Senior Pharmacy Technician Mallika Chandra-Mohan, all dispensing chemotherapy.

Page 10: Inside this issue - Auckland City Hospital July_intranet.pdf · Inside this issue All the X Factor ... Level 4 theatre nurses, Samantha Titchener and Jebeth Olarte. NewsinBrief Auckland

Page 10

and aged-care communities by the end of 2012, “ she said.

The primary role for the Coalition is to ensure the effectivedesign, implementation and evaluation of a national WhanauOra system that will work across all of its communities.

“It is not about duplicating services or infrastructure. It’s aboutsupporting multi-disciplinary teams, building on the strengthof existing community partnerships and enhancing culturally-appropriate activities to deliver Whanau Ora programmes thateffectively and efficiently reduce inequalities,” Naida said.

The Coalition will deliver quality health and social services fromeight Whanau Ora centres, starting with two Whanau Ora pro-grammes - Mama, Pepi & Tamariki and Oranga ki Tua, Long TermConditions. The centres will provide Whanau Ora triage at point ofentry, a comprehensive Whanau Ora needs assessment, GP clinics,nurse-led walk-in clinics and a Whanau Ora coordinator to walkwith the whanau and support them to achieve planned outcomes.

In the middle of winter during Matariki,the land is in its most inactive phase.Certain vegetables are planted to appeasethe land-based gods Rongo, Uenukuand Whiro.

With spring on its way, Matariki is theperfect time to make plans for the landand for the new spring garden. It’s also agood time to learn about the land andthe forest.

Me aro ki te ha o PapatuanukuPapatuanuku – respecting Mother Earth

The meaning and significance of Matariki

New beginning for Maori PHO CoalitionJust as the rising of the Matariki signals a special moment in theMaori calendar, this year it also signals a special moment for NewZealand’s first national Maori PHO Coalition.

As we celebrate the Maori New Year, six PHOs representing 65medical practices from DHBs in Auckland, Waitemata, CountiesManukau, Waikato, Taranaki and Whanganui come together asthe National Hauora Coalition (NHC) and celebrate readiness tostart of a huge programme to deliver health outcomes urgentlyneeded in their communities.

Auckland DHB’s Te Hononga o Tamaki Me Hoturoa is one of thePHOs that has joined the Coalition. ADHB’s General Manager ofMaori Health, Naida Glavish, said what all the PHOs have incommon is significant numbers of high-needs New Zealanders.

“Te Hononga o Tamaki Me Hoturoa is now part of a national PrimaryHealth Organisation that will deliver services to around one millionpredominantly Maori, Pacific and low socio-economic disability

What is Matariki?Matariki has its origins in ancient Maoricustom. Matariki is not just a constellationof stars but Matariki serves as a practicaltool to teach us of our responsibilities toourselves, our environments and theopportunities that a new year provides us.

These tools help us in our endeavours toachieve continued sustenance andwellbeing. For ADHB, Matariki providesus opportunities to participate in thisancient custom as well as refreshing

ourselves and continuing to strivetowards attaining greater Maori healthoutcomes through effective servicedelivery and application of Tikanga BestPractice across ADHB.

In a traditional context, when the stars ofMatariki were clear and bright, it wasthought that the year ahead would bewarm and the harvest plentiful. Whenthe stars appeared blurred and hazy, acold and lean year was expected.

For us in ADHB, we should look to thetime of Matariki, irrespective of ourenvironment, as a time to plan andprepare ourselves for the seasons aheadand to be innovative in our solutions inachieving Maori health gain.

Of the many stars and constellations thatacted as milestones in the traditionalMaori calander, Matariki is among themost significant.

It is a small but distinctive star clusterwhich disappears below the horizon inApril and whose reappearance in thenorth eastern pre-dawn sky in the lateMay or early June marks the start of a newphase of life.

Although there are tribal differencesregarding the timing, celebrations mostoften begin at the next new moon afterMatariki has risen. As with similar“moveable feasts” in the western calander– such as Easter – the exact timing variesfrom year to year but usually occursduring the month of June.

Matariki can be translated in two ways –Mata Riki (Tiny Eyes) and Mata Ariki (Eyesof God). Either way, the eyes are thoughtto watch over the land and its people.

Nga whetu huihui i te rangiKo tatou ka whakarautia

Behold the firmament of glistening starsWe linger leisurely and wonder.

Page 11: Inside this issue - Auckland City Hospital July_intranet.pdf · Inside this issue All the X Factor ... Level 4 theatre nurses, Samantha Titchener and Jebeth Olarte. NewsinBrief Auckland

Page 11

May 31 was World Smokefree Day and,ironically, this marked six months sinceQuality Control team administrator AliceKatu inhaled her last cigarette.

“I first started smoking regularly at age 12.By 17, and earning my own money, I was ona pack a day. That was 32 years ago. My firstattempt to quit was last year because of myhealth and I was helped by Alberto Boninifrom our ADHB Smoking Cessation team. Itwas great having access to subsidisedpatches and knowing Alberto was in thebackground as my support. I lasted threemonths but, due to a stressful situation, Istarted again.

The second time around I quit for myself,my partner, who is asthmatic and mygrandchildren. I set a date of January 1, 2011to stop. It has been six months since I lasthad a cigarette. I am feeling healthier, I cantaste and smell things better, my family arehappy for me and I have money in the bank.

I see people standing outside in all kinds ofweather ‘lighting up’ and I give thanks I amno longer one of them.”

If you would like to quit smoking, contactSmokefree Services on extension 26577.

Alice bins hersmoking habit

Contac t Centre andCentral Referral staff areenjoying a user-friendlyworking environmentsince moving into theirnew offices at GreenlaneClinical Centre.

The frontline staff receive,on average, 5000 calls perday and are the public’sfirst point of call to ADHB.

The offices were officiallyopened with a blessinglast month, and 24-hourCentre manager NgaireGoodwin-Bird said stafflove to come to workeveryday.

“These are our frontlinestaff so it’s important forthem to be comfortable,especially because of thetypes of calls they get.It’s a much more modernand lighter facility withbetter amenities. They’reextremely grateful to AD-HB for their lovely workenvironment,” she said.T h e n e w o f f i c e s a r elocated in Building 11 onLevel 1.

Ngaire Goodwin-Bird (24-hour Centre Manager) and Andrea Pugh (ReferralsAdministrator) officially deem the new centre open by the cutting of the cake.

Frontline staff enjoynew working environment

Auckland City Hospital welcomesMaggie and SusanAuckland City Hospital has welcomedBritish ex-pats Maggie O’Brien (picturedright) as the newly-appointed Director ofMidwifery and Susan Aitkenhead as NurseDirector Child Health for the Child HealthService Group.

The pair worked together at theImperial College HealthcareNHS Trust in London. Maggiehas more than 10 years’experience as a midwiferydirector. She was also theRegional Officer at theRoyal College of Midwives.Susan, who arrives fromEngland this month, iscurrently the AssociateDirector of Nursing atthe Imperial CollegeHealthcare NHS Trust inLondon. She has a strongpaediatric background,and was the UK Govern-ment’s Nursing Advisor onchild health for a periodof time.

Page 12: Inside this issue - Auckland City Hospital July_intranet.pdf · Inside this issue All the X Factor ... Level 4 theatre nurses, Samantha Titchener and Jebeth Olarte. NewsinBrief Auckland

NADIA’S HEALTHY RECIPENADIA’S HEALTHY RECIPE

To enter, simply answer thismonth’s question and sendyour entry [email protected], subjectline ‘monthly competition’, ormail to the CommunicationsDepartment, Level 1, Building10, Greenlane Clinical Centre.Entries must be received by 31July 2011. One entry per person.

Air New Zealand will provide two economy class tickets to the Pacific Islands – Samoa, Tonga,Fiji or Rarotonga for the Grand Prize for Nova for 2011. There may be peak periods when seats

are not available i.e. Christmas. To be in the draw, each month simply collect the letters (supplied at the bottom of thiscolumn) and at the end of the year correctly solve the simple anagram. Then send your answer to the address suppliedin the November edition. Conditions of entry: Tickets are not exchangeable for cash; tickets will not attract

air points; tickets are not upgradeable; winner must be an employee of ADHB (showemployee number) at the time of the prize draw. Tickets are valid for 12 months fromthe date of issue; seats may not be available during peak periods i.e. Christmas.

What sport will ADHBemployee Anne MacGill berepresenting New Zealandin this month?

Monthly Competition Question:

July Grand Prize letter: O

Grand Prize

One night’s accommodation in a Deluxe King Harbour View Roomany Friday, Saturday or Sunday night, including a full, cookedbreakfast for two at Rydges Wellington.

Expiry date: June 30, 2012. Terms: Subject to availability and voucher must bepresented upon arrival.

Rydges Wellington is the capital’s newest and largest hotel,centrally-located downtown on Featherston Street with a spectacularharbour outlook, close to Lambton Quay, Te Papa, WellingtonConvention Centre, Wellington Railway Station and Westpac Stadium.

This beautifully-appointed 4.5 star hotel offers 280 spaciousaccommodation rooms all with kitchenettes. There are 19 apartment-style suites, with separate lounge and dining areas and washer/dryerfacilities making them perfect for getaways or long-stay guests.

Leisure facilities include a 17-metre lap pool, spa pool, sauna and exercise room. Dine in-houseat the retro-chic Plate Restaurant and Bar.

"This herb sauceis great for

chicken, fish or oneggs on toast –use fresh herbsinstead of fat to

give a flavourboost!"

Nadia’s nutrition tip

Fish on potato, peas and chorizo2 Tbsp Olive oil

3 medium potatoes, cut into small cubes

1 onion, diced

2 small or 1 medium chorizosausage (approx. 100g), diced

2 tsp sweet paprika

2 cups peas

baby spinach

4 fillets white fish e.g. snapper, terakihi (preferably skin on)

2 handfuls of fresh herbs e.g. basil, coriander, parsley

juice of 1 lemon

2 Tbsp extra virgin olive oil

salt and pepper

Heat olive oil in a fry pan, add potato cubes and cook for about 5 minutes. Add onion,chorizo and paprika, cook for a few more minutes until potato is tender. Add thepeas and cook a further few minutes until everything is hot through.

Heat a little more olive oil in a pan and fry fish fillets, skin side down, for a couple ofminutes. Season with salt and pepper in the pan. Then flip over and cook a couple ofminutes until fish is cooked through.

To make herb oil, bash herbs in a mortar and pestle until a paste, mix in lemon juice andolive oil, then season with salt and pepper.

To serve, place potato, peas and chorizo on a plate, top with a fish fillet and dress thefish with the herb oil.

Serves 4