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Version 1.4

LSSTConnect

USERGUIDE

Version 1.4

TABLE OF CONTENTS

TABLE OF CONTENTS .................................................................................................................................................. 2

WELCOME TO LSST CONNECT............................................................................................................................ 1

1. Introduction.............................................................................................................................................................................. 2

2. Induction Structure............................................................................................................................................................... 2

3. Pedagogic Issues..................................................................................................................................................................... 2

4. Seminar/Tutorial Issues ...................................................................................................................................................... 3

5. Homework Issues ................................................................................................................................................................. 4

6. Assessment Issues................................................................................................................................................................. 4

7. Interface Issues........................................................................................................................................................................ 4

8. Policy Issues.............................................................................................................................................................................. 4

9. LSST Connect – Navigation............................................................................................................................................ 5

10. LSST Connect – Content .............................................................................................................................................. 5

11. LSST Connect – Forum .................................................................................................................................................. 6

12. LSST Connect – Self Assessment.............................................................................................................................. 6

13. LSST Connect – Streamline Learning ..................................................................................................................... 6

14. LSST Connect – Guided Activity............................................................................................................................... 7

15. How to Register for LSST Connect.......................................................................................................................13

16. How to Submit your Assignment using LSST Connect ..............................................................................19

17. How to Pay Online & Enrol for Re-sit Assignment .......................................................................................29

Appendix 1 – Assignment example ...............................................................................................................................35

Appendix 2 – Scheme of Work.......................................................................................................................................38

LSSTConnect USER GUIDE 1

WELCOME TO LSST CONNECT

(Message from the Deputy CEO)

Dear Students,

I welcome you to LSST Connect; this is LSST’s Virtual Learning Environment (VLE).

LSST Connect is an educational platform for sharing and imparting knowledge, and has been devised so that we can enhance the learning experience of our students and educational partners.

It is a tool you can use at the luxury of your own pace or in the classroom to improve your grades

or improve your understanding of a particular subject.

LSST has heavily invested resources and time in order to make LSST Connect a viable tool; and

I hope you will thoroughly enjoy using the features within LSST Connect.

Thanks

Mohammed Zaidi

Deputy CEO

LSSTConnect USER GUIDE 2

1. Introduction

LSST has invested resources in a pioneering project aiming at introducing e-learning technologies and blended learning practices in order to improve the learning experience of its

students and effectiveness of its staff efforts. The LSST Connect project is focused on:

Producing reading materials for each module taught as part of the HND Computing and HND Business programmes.

Deploying the LSST Connect e-learning platform to be used as a teaching aid for each module and especially in seminar and lab sessions.

Integrating the e-learning functionalities offered by LSST Connect with existing support

functions available in the LSST portal.

Providing alternative modes of study as LSST connect may support (i) in class teaching, (ii) self-paced learning and (iii) distance learning.

Offering an infrastructure that may be used for distance education students and online content delivery.

2. Induction Structure

The LSST Connect induction includes a series of activities delivered in a single session and support

material is provided in this LSST Connect handbook. Induction is focused on: Becoming aware of the Virtual Learning Environment (VLE) based on the Moodle platform. Gaining an understanding of how LSST Connect will support both, campus based and

distance education students.

Familiarising with a range of tools used to support learning, in line with traditional in class teaching.

Introducing a blended learning approach inclusive of face to face tuition and support via e- learning.

Aligning learning experience with module learning outcomes and assignment briefs through

Streamline Learning.

3. Pedagogic Issues

The production of the learning materials is based on the use of a pedagogic model that

supports the theory discussed in the structured body of content with opportunities for interaction

and self-assessment. These are focused on:

Content – Each course comprises of a number of units, with each unit being broken up into logical sections. The content is structured according to the learning outcomes and the thematic topics as specified in the HND programmes.

Interactions – A range of interactions are used to emphasise messages, direct the students to exploration of topics, and provide a variety of challenges to engage the students in the application of knowledge in new contexts.

Quiz – Purpose is to help learners recall learning and is to be used in the Self-Assessment section. The Quiz questions contain pre-set feedback for the students.

LSSTConnect USER GUIDE 3

INTERACTION TYPE DESCRIPTION

Key Points Emphasis of key learning points.

Reflect Range from useful point(s) to think about, to self-reflection, to

critical reflection (for more advanced learning).

Discover Research an area or explore the application of some aspect of learning in a real world context by undertaking some

independent work.

Apply Activities to help learners apply their learning to practical problems. These can range from simple tasks to ones that require

application of knowledge and analysis in real-world situations.

Case Study Case studies allow learners to practice their skills and knowledge and enable students to become active, independent

learners and problem solvers. The objective is to present the

learner with a realistic situation that they may encounter in

work practice. Case Studies should reflect examples of global

practice to provide a breadth of learning examples. Students are encouraged to use their skills in planning, organising, problem

solving and communication skills.

Interact For interaction and working together with peers in the learning group. Often centres on an activity that involves planning, analysis and transference of learning to workplace or new

situations. Here joint working or integration of multiple

perspectives is desirable through interaction/collaboration with peers.

Journal Review or add to learning journal (a working document used as a constructive approach towards the assignment). Reflective

postings can be included here, as can observations, thoughts,

new interpretations/perspectives and mind maps – anything that helps the learner capture their learning and application.

Feedback May be used to provide feedback on any of the above

interactions and may be used wherever appropriate to consolidate learning.

Quiz Purpose is to help learners recall learning and is to be used in the self-assessment section. The Quiz question contains pre-set feedback for the students. The Quiz can take the form of:

Multiple choice questions

Multiple response questions

Fill in the blanks activities

4. Seminar/Tutorial Issues

Some aspects of tuition will remain unchanged while others will require some alignment to the use of LSST Connect. The way the learning experience will be enhanced is by focusing on: Retaining the same structure, format and delivery mode of lectures.

Aligning the assignment of each module with HND programme learning outcomes.

Utilising the interaction opportunities of the provided content for each assignment.

Adapting any seminar and lab sessions to include the use of LSST Connect.

Applying the proposed Streamline Teaching approach during seminar and lab sessions.

LSSTConnect USER GUIDE 4

5. Homework Issues

Typically students would be given guidance for the necessary homework needed to cover specific topics covered in class. The LSST Connect approach ensures that homework guidance focuses

on:

Identifying the importance of each topic covered for the assignment brief. Organising the work carried out towards the assignment with the use of a learning journal.

Providing a structured approach for covering topics through the available content.

Supporting understanding and reflection through interactions. Helping students to assess their progress with self-assessment quizzes.

6.Assessment Issues

It is expected that students would focus on the assignment brief and the achievement of the module learning outcomes from early on. LSST Connect supports student work towards the

assignment brief and focuses on: Ensuring that students are aware of what is required for each assignment. Aligning topics covered in class with assignment brief requirements.

Providing a structured approach for constructing the assignment through interactions.

Reflecting student progress in regular interviews through self-assessment.

Engaging students in peer support and group discussions.

7. Interface Issues

The introduction of LSST Connect provides an interface to the Virtual Learning Environment

based on the Moodle e-learning platform. The induction provided will assist in familiarising with

those interface features that are necessary for covering the provided content. The interface

features to be used focus on:

Using the navigation options to visit different parts of LSST Connect.

Using the notifications pane to receive news, access calendar and other features. Using the reading pane to access the main content of learning materials. Using the interaction opportunities to provide own responses and read those of others.

Using the self-assessment quiz tools to reflect on own learning and progress.

8. Policy Issues

The introduction of LSST Connect requires the introduction of two new policy documents, (i) a

VLE Policy and (ii) a Copyright policy. It is expected that the vast majority of staff and students will be able to use LSST Connect features effectively and demonstrate acceptable behaviour.

However, these two policies will ensure that LSST has in place well-structured, clear and

transparent procedures focusing on:

Increasing awareness of copyright breach in the use of learning materials. Clarifying the actions that must be taken for copyright clearance. Introducing a code of conduct for the use of the Virtual Learning Environment.

Specifying what constitutes acceptable behaviour for LSST Connect users.

Explaining the procedures to be followed for cases of misconduct.

LSSTConnect USER GUIDE 5

9. LSST Connect – Navigation

The LSST Connect environment supports users to navigate between courses and course sections by clicking the available links associated with course and section titles. The navigation

options focus on:

Left navigation (including Main menu / Navigation / Settings)

Top navigation (including Directory – showing current course and section) Right navigation (including Calendar / Search / News / Events / Recent activity)

Reading pane (including the main content associated with each link)

Topic Outline Description

Module General Issues Module introduction and generic discussion forums

1. {Topic title} Topic sections, associated forums, quiz and specific forum

2. {Topic title} Topic sections, associated forums, quiz and specific forum

3. {Topic title} Topic sections, associated forums, quiz and specific forum

4. {Topic title} Topic sections, associated forums, quiz and specific forum Weekly Resources Directory for lecture materials and page for assignment brief

10. LSST Connect – Content

The learning materials provided follow the exact structure of the suggested content as included in the HND Programme specification. The content themes are grouped according to the identified

learning outcomes and each section corresponds to a specific suggested topic. The content focus

is on: Numbering each section according to the topics suggested in the HND programme.

Providing detailed text covering each topic included in the curriculum.

Including Key Points emphasising important aspects of the provided content.

Including illustrations where more detailed explanation is needed.

Including links to interactions that are offered as discussion forum topics.

Section Outline Description

X.0 Introduction Introducing the section mapped to a specific learning outcome

X.1 {Section title} Providing content covering a specific topic (X.1)

X.1 {Section title} [forum] Providing links to interactions associated with content (X.1)

X.2 {Section title} Providing content covering a specific topic (X.2)

X.2 {Section title} [forum] Providing links to interactions associated with content (X.2)

X.3 {Section title} Providing content covering a specific topic (X.3)

X.3 {Section title} [forum] Providing links to interactions associated with content (X.3) X.4 {Summary} Providing a summary of the section and the topics covered

X.5 Self-Assessment Providing a link to the self-assessment quiz for the section

Unit General Issues Offering a discussion forum for issues relating to the section

LSSTConnect USER GUIDE 6

11. LSST Connect – Forum

The interactions included in the learning materials provide an excellent opportunity for students

to focus on: Answering specific questions and attempting activities relevant to the topics covered.

Engaging in communication with peers and students from different groups. Collating work in progress into a learning journal in preparation for the assignment brief.

Discussing with tutors based on specific topics and their own responses to forum activities.

Reflecting on their progress and identifying areas for improvement.

12. LSST Connect – Self Assessment

The self-assessment quizzes provided at the end of each group of topics offer an excellent opportunity for students to focus on: Reflecting on their progress and performance on specific topics.

Identifying any gaps in their knowledge.

Recording their progress and improvements between different attempts. Testing their understanding of specific topics.

Maintaining a detailed record of their performance during the term.

13. LSST Connect – Streamline Learning

Before introducing LSST Connect, a number of pilot studies and test cases have provided some

very useful findings. The nature of the HND programmes and the needs of the student body

meant that in order to ensure the effective use of the learning materials, these had to be aligned

to the assignment requirements of each module. As a result, a Streamline Learning approach is

proposed in order to enhance the learning experience and motivate learning based on the theory

of constructivism. According to this method, the students should be encouraged to experience

different teaching practices. Students are supported in using active techniques to (i) create knowledge, (ii) reflect on the change they are experiencing, (iii) assess their progress and (iv) gain

understanding. Therefore, the focus of Streamline Learning is on:

Identifying relevant content topics in the corresponding section of the assignment brief.

Explaining theoretical underpinnings of the selected topics to be covered in the session.

Encouraging students to use interaction opportunities to express their views. Supporting students to reflect on their prior knowledge and current understanding. Clarifying how the learning activities are aligned to assignment briefs.

LSSTConnect USER GUIDE 7

14. LSST Connect – Guided Activity

Step 1 – Home Screen

1

2 3

1. The list of courses the user is registered for.

2. The left navigation menu including links to registered courses, profile and settings.

3. The calendar and any additional programme information provided.

Step 2 – Home Screen expanded

1

2

3

1. The different page types accessible by the user including calendar, blogs and tags.

2. The user profile including contributions to forums and blogs.

3. The options available to users for customising their profiles.

LSSTConnect USER GUIDE 8

Step 3 – Course Screen

1

2

3

1. The top navigation to the selected course and its sections. 2. The links to various sections and topics used for organizing available learning materials.

3. The left navigation menu used for accessing each area of the learning content.

Step 4 – Course Screen condensed

1

3

2

1. The generic discussion forums available for the specific course. 2. The area used by tutors for uploading lecture materials and assignment briefs. 3. The right navigation area used for accessing news, events and recent activity logs.

LSSTConnect USER GUIDE 9

Step 5 – Content Screen

1

2

3

1. The title for the specific topic covered in section 1.1. 2. The text covering the corresponding theory to the specific topic included in the curriculum.

3. The link to the discussion forum for the specific Reflect interaction.

Step 6 – Discussion Forum Screen

1

2 3

1. The title of the section to which this discussion forum relates to. 2. The list of interactions available to the students registered to this course.

3. The statistics of any responses and ongoing discussions for each interaction topic.

LSSTConnect USER GUIDE 10

Step 7 – Interaction Screen

1

2

3

1. The option available for displaying the existing discussion thread. 2. The Apply interaction topic and activity as set by the LSST tutor.

3. The actions available to the students registered to this course.

Step 8 – Reply Screen

1

2

3

1. The area used for typing a response to the interaction activity. 2. The option available for including any attachments such as graphs.

3. The submit button for posting the reply to the discussion forum.

LSSTConnect USER GUIDE 11

Step 9 – Self-Assessment Screen

1

2

3

1. The top navigation menu to the self-assessment quiz. 2. The section number relating to this self-assessment quiz.

3. The submit button used to enter the quiz.

Step 10 – Quiz Questions Screen

1 2

3

1. The navigation used for accessing quiz questions rather than scrolling down. 2. The text description and available answers for an MCQ question.

3. The details relating to the question attempts and grading.

Step 11 – Quiz Submission Screen

LSSTConnect USER GUIDE 12

1

2

3

1. Summary table for al self-assessment quiz questions.

2. List of quiz questions and their status.

3. Submit button to confirm submission of quiz responses.

Step 12 – Quiz Feedback Screen

1

2

3

1. Details relating to quiz attempts, completion and submission. 2. Feedback provided for correct answers.

3. Feedback provided for wrong answers.

LSSTConnect USER GUIDE 13

15. How to Register for LSST Connect

Step 1. Open any web browser (e.g. Internet explorer, Firefox etc.) and type http://portal.lsst.ac/

to access LSST Connect directly

Or

http://www.lsst.ac and click the ‚LSST Connect‛ link from right side menu in Student Email &

Portal section as indicated in fig.1

Fig 1

LSSTConnect USER GUIDE 14

Fig. 3

Step 2. Once the LSST Connect portal is opened you will see the following screen, click any

one of the indicated links (in fig. 2) to login to the portal.

Fig.2

Step 3. Enter your username and Password (this is the same as you use to access college

computer).

Note: your username is not your email address, in most cases it will be your student id.

Fig. 3

LSSTConnect USER GUIDE 15

Step 4 If after successful login you don’t see the following screen then jump to step 6 (if you

have any problem to login please read the FAQ at the end of this document.), Otherwise fill in

your compulsory fields in your profile marked in red with asterisk(*) sign at the end (indicated

in fig4). There are only 5 compulsory fields (First name, Surname, Email Address, City/town,

country) rest all the fields are optional and you can fill them later under your profile option after

successful registration. Please use your college email address starting from your student number

(e.g. [email protected]). Once all the compulsory fields are filled scroll down at the bottom of

the page and press ‚Update‛ button as shown in Fig 5.

Fig 4

LSSTConnect USER GUIDE 16

Fig 5

Step 5. Once you have pressed the update button a message will appear (on the next screen)

to notify you that your email address must be verified before you can continue. Therefore the

system has sent you a confirmation email on the email address you specified in last step. You

can press continue and close the window and then Log into your email account to check the email

from LSST Connect. The Email content will give you a link to confirm your email. Please click on

the link (as shown in Fig 8). Once you click on the link you will be redirected to LSST Connect

in a new browser page (as shown in fig 9). Once you press continue you will be redirected to

your profile page again. This time simply scroll at the bottom of the page and press ‚Update‛

button. If you receive a successful registration message then press ‚Continue‛ button.

Fig 6

LSSTConnect USER GUIDE 17

Fig 7

Fig 8

Fig 9

LSSTConnect USER GUIDE 18

FAQ

1. My ‚username‛ and ‚password‛ is not working?

Following are some reasons why you might experience trouble to login:

Please make sure your caps lock is not on as the password is case sensitive.

If you forgot the password, you can use the forget password utility under the login

button and it will send you your password to your registered email address or you can

request from IT support to reset the password.

The administration might have blocked your account due to any reason. Please contact

IT support to identify the problem if you are using the correct username and password.

2. I can’t see any module under ‚My Course‛ after registration?

If you have recently registered then please allow a week or two before you could see the

module contents. If you can’t see your module contents by next 10 working days please contact

IT support.

LSSTConnect USER GUIDE 19

16. How to Submit your Assignment using LSST Connect

Note: If you have not registered to LSST Connect you must complete the registration process

(described in ‚How to Enroll For the Module(s) in LSST Connect‛ document) before

continuing with this document.

Step 1. Open any web browser (e.g. Internet Explorer, Firefox etc.) and type http://portal.lsst.ac/

to access LSST Connect directly

Or

http://www.lsst.ac and click the ‚LSST Connect‛ link from right side menu in Student Email &

Portal section as indicated in fig.1

Fig 1

LSSTConnect USER GUIDE 20

Step 2. Once LSST Connect is opened you will see the following screen, click any one of the

indicated links (in fig. 2) to login to the portal.

Fig.2

Step3. Enter your Username and Password (this is same as you use to access college

computer). Note: your username is not your email address, in most cases it will be your student

id. If you can’t login please seek advice from IT –Support.

Fig. 3

LSSTConnect USER GUIDE 21

Step 4. Click on the ‚Submission‛ link under ‚My Course‛ in the Navigation menu on the left as

indicated in fig 4. If you can’t see submission link please refer to FAQ at the end of this

document.

Fig.4

LSSTConnect USER GUIDE 22

Step 5. After expanding the submission menu you should be able to see all your modules listed

under it. If you can’t see all your modules please contact IT support as soon as possible before

submission.

You can now click on any module under ‚Submissions‛ and you will have several blocks displayed

in the middle screen. My Assignments to Do‛ contains your assignment handed to you by

your lecturers i.e. what you have to do and Upload my Assignment block is the area where

you will upload your work.

Fig.5

LSSTConnect USER GUIDE 23

Step 6. When you click your assignment in ‚Upload my Assignment‛ block as indicated in fig.5,

you will see the following screen. In this screen you will have Submission tab (illustrated in fig 6),

displays basic information about your assignment such as due date and time while below

that table you will find an area to upload your assignment.

Fig.6

LSSTConnect USER GUIDE 24

Step 7. Once you click on ‚Submit Paper Icon you will have the screen as shown in fig 7. If you see

‚No Submit Paper Icon, this means that the deadline is already passed.

There is some compulsory information which you need to provide on this page to successfully

upload your work.

1) Submission Title: It should always start with your Student ID#-Course Name-

month/year (i.e. H1504233-BDM-Jul16)

2) File to submit: In this section you have to drag/drop the file which you want to upload.

You can use the add file button (top left) to locate your assignment file. (Note: you can

only submit one file per submission which have to be not more than 20MB in size and

the file format can be either PDF or a word document).

3) Declaration: You have to read & accept the declaration by clicking the check box. If you don’t

click this box your submission will not be accepted.

Fig 7

When all the above points are followed as seen in fig.7 press the ‚Add Submission‛ button to

upload your work.

Once your work is successfully uploaded you will see a digital receipt screen with details of your

work, to check if you have uploaded the correct version of your work.

LSSTConnect USER GUIDE 25

Step 8. Replacing or Resubmitting your upload

If the assignment submission deadline is not passed then you can resubmit/replace your

current work. Repeat from step 1 to step 6 and follow the procedure as described under.

Under My Submission you will see your previous uploaded work. On the same table you will

have an option (Submit Paper Icon) to upload your work again which will replace your previous

uploaded work. You will need to fill the compulsory details again as in step 7 to complete the

upload to replace your previous work and press ‚Add Submission‛ button.

Note:

Kindly follow the below format in Submission Title field. (Student ID-Course Name-

Submission month/year).

For example: H1501241-BDM-Jul16

LSSTConnect USER GUIDE 26

FAQ

1. I can’t login to LSST Connect?

If you cannot login to LSST connect then you must immediately contact IT-support. It

can be due to a technical problem or the administration might have blocked your account

due to any reason such as financial holds.

Note: Please be advised that if you do not resolve the hold/Block on your account

before the submission deadline you will not be allowed to submit your work.

2. I can’t see the ‚Submissions‛ option under ‚My Course‛ menu?

If you have recently registered with LSST connect then you must allow at least a week

before you can see this option. But if your submission deadline is earlier than a week

then you must arrange an appointment with either IT-support or Examination office

ASAP to add you in the related group.

3. Can I upload a different version of my work?

Yes, you are allowed to upload and replace your work as many times as you want as

long as it is before the submission deadline.

4. Can I upload more than one file?

No, you are only allowed to upload one file per submission. You must put everything in

one file related to that particular assignment and upload in a single file. Please seek

further guidance from your lecturer on submission requirements.

5. What if my file has a different extension or format other than required?

If you have a file which is not either a word document (.Doc) or a PDF then you need

to convert your file in either of these formats as any other format is not accepted. There

are number of tools available online and in college computers to help you convert your

file in required format.

6. How do I submit my Re-sit or Extension Assignments?

You are only allowed to re-sit an assignment if the respective module is offered and you

have paid the re-sit fee. You will have a separate option under your submission as ‚Re-

sit XXXX‛. Similarly if your extension is approved then you will see ‚Ext XXX‛ option

under your submissions. If by any chance you don’t see them please contact exam office

before the submission deadline.

LSSTConnect USER GUIDE 27

17. How to Pay Online & Enrol for Re-sit Assignment

This option is for enrolling yourself for re-sit module. Follow is the List of available modules with

steps-by-step instruction for enrolling a particular module.

Step 1. On your LSST Connect Home page (http://portal.lsst.ac/) under Finance Block, click on

"Pay for Re-sit Assignment" link as shown in Fig 12.

Fig 12

Step 2. After clicking on the link it will take you to the list of available re-sit modules for the

current semester as shown in Fig 13. Click ‚Pay & Enrol‛ in front of the module which you

would like to re-sit (as illustrated in fig 13)

LSSTConnect USER GUIDE 28

Fig 13

Step 3. After clicking on Enrol Now link, you will be directed to the Module summary page

where the cost of enrolment is displayed. Click on ‚Send payment via PayPal‛ (Illustrated in Fig

14)

Fig 14

Step 4. After clicking on Send payment via PayPal, the page will take you to PayPal payment

page where you have to check your order summary. After confirming the description of your

order which includes the Module name, Module code, Amount and your LSST Connect first name

and last name, enter your payment card details including Billing information and Contact

information. Alternatively, if you have personal Paypal account you can login and make payment

through your account (Fig 15. Shows example for paying without Paypal account).

LSSTConnect USER GUIDE 29

Fig 15

When you enter your Email address and click on 'Pay' you will be directed to the Payment

completion summary page as shown in Fig 16.

LSSTConnect USER GUIDE 30

Fig 16

Please keep a note of your payment receipt number and click on 'Click here to enter your

course'.

Fig 17

Step 5. After you complete and enrol yourself in the re-sit, check your LSST Email inbox for the

confirmation receipt email which contains the information about your payment (as shown in Fig

19).

LSSTConnect USER GUIDE 31

Fig 18

Fig 19

LSSTConnect USER GUIDE 32

FAQ

1. Can I refund my Re-sit fee if I don’t submit my work?

No, you cannot refund the re-sit fee after submission deadline. Refund can only be

process a day before submission deadline on counter from finance office.

2. Can I use my personal paypal account to do payment?

Yes, you can either use your personal account for do direct payment from credit/debit

card.

3. What If I pay for wrong assignment by mistake?

This could only be fixed at least a day before submission deadline. You would need to

visit finance office / Exam office before the submission deadline to transfer your

enrolment.

4. Can someone else pay for my re-sit?

No, you have to login from your LSST connect account to process the payment.

5. I don’t have access to Internet for Online payment?

Online payment via Paypal is optional. You can pay for your re-sit at Finance counter at

LSST Campus.

LSSTConnect USER GUIDE 33

Appendix 1 – Assignment example

This example shows how a specific question of the assignment can be supported with

Streamline Teaching. The selected topic should be explained at the beginning of the seminar. Then students should be directed to LSST Connect and attempt the corresponding interaction activities.

LSSTConnect USER GUIDE 34

Students should be asked to visit the LSST Connect content corresponding to the topic

covered in the seminar. Time should be given to attempt certain interaction activities.

The first interaction activity is an APPLY one. This will help students to explain their own communication styles as required by the first part of the assignment brief question.

Now go to… ‘Apply’

<Apply> Focus on your current role and your own communications with colleagues, your manager, with customers and so on.

Give 5 examples of your own workplace communication. Use contrasting examples where you act as sender in some instances, and as receiver in others. For each example,

Identify the purpose (e.g. informing, reporting, problems solving or resolving conflict).

What mode of communication you used, e.g. verbal or non-verbal.

Determine how effective the communication was.

Consider how it could have been done better.

<End>

LSSTConnect USER GUIDE 35

The second interaction activity is a REFLECT one. This will help students to discuss ways for

communicating with senior managers and subordinates.

Now go to… ‘Reflect’

<Reflect>

We have emphasised that effective communication must be sensitive to the needs and level of knowledge of the audience, whether as an individual or a group.

Think of one or two situations where the communication that you received was not appropriate to your needs or level of understanding.

1. How did you feel? What impact did it have on you?

2. What did you do about it?

3. Reflect on what you would do, if you are in a similar situation again?

4. How will your personal experiences of receiving ineffective communication help you in your own communication with others?

<End>

NOTE:

Once these interaction activities are attempted students should be directed to the specific assignment brief that is given. They should consider how to adapt their answers as well as get

ideas from peers’ responses towards an answer that should be recorded in their learning journal. This practice will ensure that:

Students have a working document that can be polished into a final assignment report.

Students gain an understanding of how to solve problems that are similar to the assignment

brief and not be single-minded and over focused.

Students cannot plagiarise by copying the answers of their peers as the attempted

interactions do not discuss the exact assignment brief questions.

Academic staff is able to interact with students in a structured way.

Academic staff can support students based on their individual attempts and provide

immediate feedback and guidelines.

Academic staff can assess student progress and participation based on their responses.

Management can collect evidence of student lack of attendance and participation.

Management may identify students with particular learning difficulties and provide support.

Management can monitor the effects of the teaching approach on overall student

performance.

LSSTConnect USER GUIDE 36

Week Topic I Aim I Context Specific content I Objectives (with link to syllabus reference or learning outcome)

Methods/ Activities s Learning checks/ formative assessment

Resources/ IC T (Include reference to the location of resources on Moodle where appropriate)

3 progression: aims and objectives: learning activities: action plans: personal development

Plan Portfolio building:

Developing and

maintaining a personal portfolio. maintaining

and presenting

transcripts including curriculum vitae

Reflect on own development against original aims and objecti ves set in the personal and professional plan L01.4.

4.

Verbal and non-verbal Communication.

Awareness and use of body language. Formal

and informal feedback to and from colleagues:

IT as an effective communication

medium; team meetings. Soft skills eg personal effectiveness, working with others. Use of

Communication in a variety of styles and appropriate

manner at various levels.

LO 2.1

Learner will observe class lecture. Prepare

class notes.

Observe learner’s activities during the

lecture. Participation in discussion on Class Work Assignment Work

Power Point Presentation

Internet

Appendix 2 - Scheme of Work

This Scheme of Work can be used to identify the topics and interaction activities that can be

delivered in each seminar session.

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