INNOVATIVE TRAINING TOOLS

A Little Data

Revenues have tripled: 22 million users connected to the Internet from their smartphone, on the average 27 app installed, used 5 times every 2 days, with normally 35 daily visits.

57% of Italian companies has already introduced tablets for some professionals (top managers and sales force in the first

place) 35% of companies already use business

app, that is custom-made applications for mobile devices (smartphones and tablets)

R U ready?

R U Ready?

6 of the 10 most profitable apps are games

16 million users around the world use

Ruzzle

82.7 million active users per month, what are we talking about? Farmville

Learning today has changed, people need less theory. Places

and ways of learning have changed. People feel the need to learn by doing, trying... and why

not? Having fun!

What is Missing?

In one word: practice!

Competences have not only to be renewed and widened, but they have also to be trained as

muscles in order to be spontaneously put into practice.

Simulators

Simulators can simulate a conversation in a real way: you get different reactions depending on the choices you made and at the end of the simulation you get a feedback of your virtual interlocutor. Our simulators help you:

to train your skills to improve your ability to understand the effects of your actions

Simulators

Simulators transform trainings into results.

They act on behaviours and impact on results

in a visible way, because they facilitate

the training..

Simulators can face the most diverse subjects,

such as:• effective communication, •  feedback management,

• how to close a sale.

The simulator has a changeable and

unpredictable rhythm, depending on the kind of interaction you have

with it.

Millions of variants, consistent with the

scenario that you are living at that time.

Continuous and realistic training, but above all measurable

results!

Simulators: Some Topics

Delegation Skills

How to Motivate the Team

Time Management

Negotiation Skills

Managers

Client Sale

Prospect Sale

Upselling and Cross Selling

Cold Call Selling

Salespeople

Client Retention

Client Value

Internal Problem Solving

Best Practices Sharing

Technical Staff

Problematic BtoB Consumer

Problematic BtoC Consumer

Cross Selling Consumer Client

Cross Selling Corporate Client

Backoffice and Helpdesk

Simulator: an Example

8

language player level

round

progress

start

level in the round

Simulator: an Example

9

Two different situations: the player must be able to fix an appointment with the customer and then must be able to close the sale.

Simulator: an Example

10

self-assessment

video feedback

complete feedback

Serious Games

Thinking about these two words together, seriousness and ,not easy: we have been accustomed to think that they are poles

apart... But it is precisely by the dislocation of traditions, from the paths not taken yet, that you get innovation.

The serious game is a virtual interactive

simulation, a real game with the aim to develop

skills and competencies to be applied every day in

your daily life.

Serious Games

Video games highlight and develop skills hidden in us and encourage you to train and applicate them, allowing you to make full use of the irrational part of oury brain. Applied in a professional environment, they allow you to train in a pleasant and engaging way your skills and capabilities.

Using mechanisms and dynamics of games, such as levels and awards points, you can awaken and satisfy your instincts of competition, status, remuneration and success.

The player learns by doing, with the advantage of acting in a protected environment: information and sensations experienced make an impression

The playful element increases your engagement and allows you to act more spontaneously, without feeling judged

The possibility of playing together with colleagues stimulates healthy competition among employees

Serious Games

Serious Games: Some Topics

Time Management

People Management

Economics Management

Store Management

Sales Management

They are flexible tools that can be adapted to different contexts. They ensure a fun experience for the participants, who compete with different kinds of tests: management of a company, a division or sales area, for example.

They ensure maximum effectiveness for companies.

training recruiting

employer branding

Business Games

Focus

15

  They are a simple and interactive approach

  Participants increasingly demand to learn in an unconventional way

  They allow you to switch from learning by doing to learning by playing

  They stimulate the natural spirit of competition present in each person, thanks to the simulation of competition between different companies

  The ratings are excellent: they were used by 3600 people with a percentage of positive feedback of 99.99% (0.01% did not answer ☺)

Business Games: Why?

General Management &

strategy Economics Area & Sales

Management

Time Management

Team Management

Internal Communication

Business Games: Some Topics

Risorsa Uomo Srl Via Medardo Rosso, 15 – 20159 Milano (+39) 02 345 2661 - info@risorsauomo.it risorsauomo.it