innovative state: how new technologies can transform government - aneesh chopra, i love apis 2014...
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Aneesh Chopra, the first U.S. CTO, discusses the challenges in the government’s digital transformation and how open innovation, open data and digital technologies like APIs can be the solution. At Apigee's I Love APIs 2014 conferenceTRANSCRIPT
Innovative State ~ How New Technologies Can Transform Government
@Aneeshchoprawww.innovativestate.com
Government Doesn’t WorkHealthcare.gov Launches with Great Fanfare, Little Capability
Source: Land of Promise; http://www.politico.com/news/stories/1211/69746.html
Though Last Two Decades Marked By Growing Technology Gap
A (Long) History of Pioneering Government
Countless examples of public and private sector keeping pace on
benefitting from new technologies – “arsenal system;” Pension Bldg;
Census tabulating machines
Reinventing Government
Management Success Despite Tech
Limits
“REGO” launch 09/93 with strong results, limited technology – only 200+
Internet websites; no smartphones (mobile broadband), cloud computing,
“big data” analytics tools
Source: http://knowledge.wharton.upenn.edu/article/whats-wrong-with-this-picture-kodaks-30-year-slide-into-bankruptcy/; http://novicelab.org/wp-content/uploads/2012/11/KodakToInstagram.jpg
Learning the Right Lessons on Closing GapsKodak’s Dramatic Stall Could Have Been Prevented
“When new technologies change the world, some companies are caught off-guard. Others see change coming and are able to adapt in time. And then there are companies like
Kodak — which saw the future and simply couldn’t figure out what to do.” – Wharton
Stall Points
Source: Innovative State
Best Practices in Open InnovationP&G, Facebook, Amazon (Among Others) Lead the Way
Connect & Develop strategy shifts
culture welcoming external ideas
Facebook’s Platform “force multiplies”
developer workforce
Amazon’s “Just Do It Award”, Andon Cord empower front-line
workers
Amazon’s “Just Do It Award”, Andon Cord empower front-line
workers
Open Innovation to Transform Government
Source: http://www.whitehouse.gov/blog/2013/07/08/smarter-more-innovative-government-american-people; Shutterstock
Tapping the Expertise of the American People to Serve Smarter
Open Innovator’s Toolkit#Open Data
#Standards & Convening#Prizes & Challenges#Lean (Govt) Startups
Handshakes & Handoffs
Source: http://celebrating200years.noaa.gov/foundations/climate_data/image1.html; whitehouse.gov
On July 4, 1776, the weather in Philly
was clear and mild with a high 0f 76
degrees
New White Hosue “Playbook” explicitly includes call for
more APIs
Lever #1: Democratize Government DataFrom Jefferson to Digital Services “Playbook”
Source: http://history.nasa.gov/SP-4219/Chapter1.html; eScholar; http://bluebuttonconnector.healthit.gov/
Lever #2: Collaborate on Technical StandardsHoover’s “Associative State” Model Boosts Nascent Air Sector
After dramatic reduction in aircraft manufacturing following WWI,
then-Secretary Hoover encourages industry collaboration
on engine, wing standards, commercialized on popular DC-3,
Boeing 247
“Government as convener” to
liberate data in regulated sectors
back the consumer, fueling
third party applications for
personalized services
Source: http://www.watch-around.com/en/subscribers-zone/magazine/article/harrison-meritait-il-le-longitude-prize.html; http://www.bbc.com/news/uk-politics-22892443 ; http://www.darpa.mil/NewsEvents/Releases/2011/2011/03/15_DARPA_XC2V_Design_Challenge_Explores_Advantages_of_Crowd-Sourced_Design.aspx
Lever #3: Issue Challenges & PrizesProven Formula Attracts Wider Pool of Problem Solvers
After 1707 Scilly naval disaster in which more than 1,400 sailors died, British parliament offered
a £20,000 ($3M today) prize for a way to determine longitude; Harrison’s resulting
chronometer solved the problem that eluded Sir Isaac Newton
DARPA initiates crowdsourced design competition, inspired by Augustine’s Law (by 2054, cost of combat aircraft to exceed entire DoD budget); Victor Garcia
wins in weeks, vehicle prototyped for Presidents “Advanced Manufacturing Partnership” Launch – June,
2011
Source: Innovative State; http://online.wsj.com/news/articles/SB10001424052702304451104577390192565641460;; whitehouse.gov; http://www.whitehouse.gov/blog/2013/05/15/rfp-ez-delivers-savings-taxpayers-new-opportunities-small-business
Lever #4: Launching Lean (Govt) StartupsRecruiting a New Breed of (Tech) Leader the Active Ingredient
Presidential Innovation Fellows
Talent for Lean (Government) Startups
Leaders emphasize tech policy levers – open data, consensus standards, R&D
collaboration – and do so in the spirit of a “lean startup” for rapid results, iteration;
RFP-EZ lowers costs 30% for web development in trial run
Following President Wilson’s lead, Roosevelt recruits leading CEOs (like
GM’s Knudsen) as “dollar-a-year-men” to mobilize industrial base for WWII;
Kennedy later dubbed this “best and brightest” recruitment – “are you good
enough for government?”
Re-Visiting Healthcare.gov (2010 Edition)
Source: http://makinggood.edmullen.com/index.php/article/health_insurance_exchange/; www.healthcare.gov; http://health.usnews.com/health-insurance
Ed Mullen’s Tweet Leads to API That Fuels Global Media Brand
Thank you