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INNOVATIVE SOLUTIONS. PRACTICAL PROCESSES Slide 2 ABOUT US OUR CLIENTS OUR SERVICES OUR PROCESS Slide 3 INNOVATIVE SOLUTIONS. PRACTICAL PROCESSES We have a passion to deliver business improvements for companies who strive for better results. Our success in delivering these improvements is attributable to our use of highly experienced technical experts who are combined with our proprietary suite of improvement processes and software solutions. ABOUT US Slide 4 INNOVATIVE SOLUTIONS. PRACTICAL PROCESSES We provide consulting services & software solutions across these business areas OUR SERVICES OPERATIONS KNOWLEDGE CAPTURE MAINTENANCE & RELIABILITY EXCELLENCE PROJECT EXECUTION ASSURANCE ASSET PERFORMANCE IMPROVEMENT CONTRACT AND COMMERICAL MANAGEMENT SUPPLY CHAIN EFFECTIVENESS GRAPHIC COMMUNICATION DESIGN PROCESS ENABLING SOFTWARE MARKET ANALYSIS TRAINING LESSONS LEARNED Slide 5 INNOVATIVE SOLUTIONS. PRACTICAL PROCESSES Leadership Plan Risk Management Philosophy Approach Direction Strategy Priorities MAINTENANCE EXCELLENCE FRAMEWORK OUR PROCESS INTELLIGENT PLANS QUALITY DELIVERY Building Blocks for Maintenance Program People Management Execution of Maintenance Methods SMART PERFORMANCE MEASURES Performance Metrics Setting Targets Benchmarking Performance ANALYZE & IMPROVE Analysis of Improvement Improvement Tactics Knowledge Management Slide 6 INNOVATIVE SOLUTIONS. PRACTICAL PROCESSES OUR PERFORMANCE AND MATURITY MODEL OUR PROCESS Slide 7 INNOVATIVE SOLUTIONS. PRACTICAL PROCESSES BEST PRACTICE COMMENDATION BY CHEVRON Chevron is recognized across industry for the emphasis that it places on safety so when a new behavioral based safety initiative was adopted it was recognized that effective communication would be a crucial factor in the overall success of the project and, in a wider context, for continuing to reinforce Chevrons commitment to HE&S. Chevron engaged I-Quantum Solutions early on in the project to deliver that service. Working in close collaboration with the project team I-Quantum Solutions created a strong project brand and communication plan that delivered on Chevrons requirements and expectations by stimulating interest, raising awareness and ultimately communicating the results achieved. The promotional campaign designed by I-Quantum Solutions has been identified as a best practice and has been widely recognized for contributing towards the ongoing success and sustainability of the project. CHEVRON POWER BEHAVIOR BASED SAFETY PROGRAM MANAGER Slide 8 INNOVATIVE SOLUTIONS. PRACTICAL PROCESSES SOME OF OUR VALUED CLIENTS OUR CLIENTS Slide 9 INNOVATIVE SOLUTIONS. PRACTICAL PROCESSES OPERATIONS REVIEW Selected by Tullow Oil UK to carry out a complete review of their UK Southern North Sea operations based at Bacton Gas Terminal. This included activity analysis, work process review, operating & Intervention strategy together with supply chain across the onshore and all offshore assets Conducted several high value workshops to solve critical operational decisions on organization, intervention strategy and capital project evaluation Rationalized a $3.7 million project to component parts for project sanction and delivered cost benefit justification process COMPASS BUSINESS REVIEW OF SNS OPERATIONS PROBLEM SOLVING & DECISION WORKSHOPS Tullow Oil are in the process of implementing significant change to the operation and offshore intervention program with support from i-Quantum TULLOW OIL IMPLEMENTING CHANGES OPERATING COST & EFFICIENCY i-QS identified and validated with Tullow Oil operations opportunities to reduce operating expense by $9.5 million and the practical steps to achieving efficiencies OUR CLIENTS Slide 10 INNOVATIVE SOLUTIONS. PRACTICAL PROCESSES OPERATIONS IMPROVEMENTS Selected by Tullow Oil UK to perform a complete equipment & system maintenance across their UK Southern North Sea operations including the Gas Processing Terminal. This included engaging the field operators and technicians using Our process to bring practical improvements. A reduction of 20% in maintenance activity workload requirement Facilitated workshops and guidance on delivering performance management system and associated KPIs across the UK SNS. Deployed our i-SIGHT Visual Business software to capture KPI information and provide a secure performance management portal to display KPIs dynamically and operations reporting across each support function. i-PM Tactics MAINTENANCE REVIEW i-SIGHT Operations Visual Performance Metrics Captured the resident tacit knowledge of operators and maintenance technicians on both Gas Terminal and offshore installations. Provided an on-line system to access valuable and practical operating knowledge to be used for familiarization and reduce risk associated with people attrition and retirement. KNOWLEDGE CAPTURE Application OUR CLIENTS Slide 11 INNOVATIVE SOLUTIONS. PRACTICAL PROCESSES GOM DEEPWATER DEVELOPMENT: OPERATIONS & CONTRACTS REVIEW i-QS Selected workshop based coaching and contracts review process to establish key supplier and vendor contract strategy and tactics. This provided the basis for contract Scope definition, needs assessment, risk management and tender process front end requirements Conducted workshops on primary service contracts that included: - Scope elements definition - Risk assessment of scope and vendor capability - Kepner Tregoe evaluation of contracting options STREAMLINE REVIEW OF US CONTRACTS CONTRACT STRATEGY WORKSHOPS Prepared manpower and craft composition estimates for the Shenzi and Neptune Field Development projects for the GOM business unit DEEPWATER DEVELOPMENT MANPOWER REVIEWS KEY SUPPORT I-Quantum identified and validated with BHPBilliton the contract service strategy for key services provision and provided effective process for internal use. Delivered valuable man power estimate and composition analysis to validate Crew requirements for new field operations OUR CLIENTS Slide 12 INNOVATIVE SOLUTIONS. PRACTICAL PROCESSES Selected by AMERADA HESS to perform a complete Business review of their FPSO asset in Equatorial Guinea including Operations and Supply Chain + An Operations Readiness for Okume Field Development Developed a detailed improvement plan that covered - Field re-organization of supervision - Equipment Defect Elimination & Maintenance Optimization - Knowledge Capture program - Contract O&M service contract renewal COMPASS BUSINESS REVIEW OF FPSO PRACTICAL IMPLEMENTATION OF IMPROVEMENTS AMERADA HESS are implementing recommendations from the business review HESS IMPLEMENTED CHANGES OPERATING COST & EFFICIENCY I-Quantum identified and validated with HESS operations opportunities to reduce operating expense by 28% and the Practical steps to achieving efficiencies & equipment reliability improvements OUR CLIENTS OPERATIONS & SUPPLY CHAIN (WEST AFRICA): BUSINESS REVIEW Slide 13 INNOVATIVE SOLUTIONS. PRACTICAL PROCESSES Proprietary knowledge Capture process applied to capture equipment and operating practice knowledge on FPSO during 2 week survey timeframe A web based system is accessible by all Houston & Equatorial guinea staff and contractors to valuable operating practice, operational risk, rule sets, equipment defect knowledge, spares etc. Delivering valuable understanding of Facility performance through defect knowledge analysis CAPTURE OF CRITICAL OPERATING KNOWLEDGE OPERATING KNOWLEDGE IN A WEB BASED SYSTEM STAFF TRANSITION & NATIONALS TRAINING Knowledge Capture is being used to familiarize and train new field supervision, operating and technical support personnel as well as EG nationals OUR CLIENTS OPERATIONS & SUPPLY CHAIN (WEST AFRICA): KNOWLEDGE CAPTURE Slide 14 INNOVATIVE SOLUTIONS. PRACTICAL PROCESSES Development of the field Operational Readiness Plan for the FDPSO start-up and operation including SIMOPS risk assessment review, FPSO Lessons Learned etc. Developing a web based system is accessible by all project locations: Houston, Singapore & Congo staff and contractors to valuable operations management information and plans. This includes: Operating Management System procedures, Project Documentation, Operating Performance measures and integration of several functional systems OPERATIONAL READINESS PLANNING OPERATIONS MANAGEMENT SYSTEM FACILITIES MANAGER ROLE IQS are providing the Facilities Manager role and position on the field development as part of the integrated project team. OUR CLIENTS FDPSO DEVELOPMENT PROJECT (WEST AFRICA): DEVELOPMENT PROJECT SUPPORT & ASSURANCE Slide 15 INNOVATIVE SOLUTIONS. PRACTICAL PROCESSES Conducted an Operations Integrity Audit of the Groupement Berkine JV (Anadarko/Sonatrach) production operation at Hassi Berkine in Algeria. - Assurance of Integrity across the Operation - Identified gaps to base an improvement program - Determined Root Cause of issues Carried out a risk assessment on Uptime Performance for Wellhead sites, gathering stations and central processing Complex with the department leaders. Provided prioritized mitigation steps to focus improvement program on uptime integrity COMPASS OPERATIONS INTEGRITY REVIEW OPERATIONS MANAGEMENT SYSTEM SYSTEM ANALYSIS Performed several systems analysis exercises including: - Process Alarm Review for Process Vulnerability - Process system defects Knowledge Capture - Equipment corrective work analysis for equipment reliability - Local Defect Elimination cause assessment OUR CLIENTS OPERATIONS INTEGRITY REVIEW (ALGERIA): OPERATIONS REVIEW & IMPROVEMENT PLAN Slide 16 INNOVATIVE SOLUTIONS. PRACTICAL PROCESSES Developed the operations excellence framework for global Maintenance & Reliability Assurance to base the Maintenance Management System OPERATIONS EXCELLENCE FRAMEWORK DEVELOPMENT OF MAINTENANCE GUIDELINES Prepared Guidance Standards and Processes on the How to for Maintenance & Reliability within Global Operations Assurance (on Capital Projects and Operating Assets). Included: - Operating Philosophy - Criticality Assessment - Asset & Operating Integrity - Equipment Maintenance Strategy & Tactics - Defect Elimination - Equipment Performance & Condition Monitoring - Critical Equipment Vendor Engagement - Maintenance Performance Metrics & Reporting OUR CLIENTS OPERATIONS ASSURANCE (GLOBAL): ASSURANCE GUIDELINES Slide 17 INNOVATIVE SOLUTIONS. PRACTICAL PROCESSES Developed the complete Maintenance Management System workshop and support coaching for global training and instruction on How to establish a Best Practice maintenance culture and program MAINTENANCE MANAGEMENT WORKSHOP TURBOMACHINERY PERFORMANCE WORKSHOP Developed and facilitated the Global Turbo-machinery performance workshop program To focus on production gain opportunity by improving turbo-machinery performance monitoring & practices OUR CLIENTS OPERATIONS ASSURANCE (GLOBAL): MAINTENANCE MANAGEMENT L48 LEADERSHIP OE WORKSHOP Developed and facilitated the workshop on Operations Excellence Strategy for Lower 48 Asset Managers Developed Criticality Assessment workshop to assist Assets determine practical equipment strategies & tactics across all CONOCOPHILLIPS business units Provided software application for self assessment process CRITICALITY & RISK ASSESSMENT WORKSHOP Slide 18 INNOVATIVE SOLUTIONS. PRACTICAL PROCESSES Selected by RepsolYPF from several consulting companies Worldwide to carry out a complete assessment of their TSP (Teak, Samaan & Poui) assets in Trinidad and Tobago. Extent of review Included Onshore Support and Offshore Operations, Supply Chain and Projects. COMPASS BUSINESS REVIEW OPERATING STRATEGY DEVELOPMENT Facilitated workshops with TSP leaders to define the field Operating Strategy and Manning Philosophy to achieve sustainable low cost Operations and extend a mature field asset life. OUR CLIENTS BUSINESS UNIT REVIEW (TRINIDAD AND TOBAGO) Developed the detailed Operations Improvement Plan for RepsolYPF to deliver the targeted OPEX reductions Conducted a quantified OPEX reduction model and Life of Field Economics review BUSINESS IMPROVEMENT PLAN Slide 19 INNOVATIVE SOLUTIONS. PRACTICAL PROCESSES OUR CLIENTS PRODUCTION IMPROVEMENT REVIEW: PRODUCE TO THE LIMIT Conducted a Produce to the Limit production improvement Workshop with a multi-discipline team of reservoir, production And operations staff for the DPE assets in Gulf of Persia. Challenged team on the field production deliverability across The choke model from reservoir, well-bore and facilities Identified chokes to production across the asset infrastructure VALUE IMPROVEMENT OPPORTUNITY REVIEW Performed a Value Improvement Opportunity identification Review with multi-discipline teams to align and prioritize Upside potential. Quantified early production upside and medium to long term upside production volume increases to pursue Developed the follow on production gain improvement Plan and governance model to realize the production Upside opportunities. EXTEND THE ENVELOP REVIEW IMPROVEMENT CAPTURE PLAN Slide 20 INNOVATIVE SOLUTIONS. PRACTICAL PROCESSES OUR CLIENTS DOWNSTREAM SUPPLY CHAIN GLOBAL): CONTRACT SERVICES ASSESSMENT SHELL used the i-Quantum COMPASS process & tool to conduct assessments of their contracting supply chain globally COMPASS USED BY SHELL GLOBAL SOLUTIONS I-Quantum identified and validated with each SHELL site at total of $150MM tangible cost reductions across their service contracts through strategy and tactics revision i-QUANTUM PERFORM GLOBAL ASSESSMENTS SHELL selected i-Quantum to perform ALL front end assessments of Maintenance, Turnaround & Project services across their refining & petrochemical plants (20+ SITES WORLDWIDE) CONTRACT STRATEGY & TACTICS ENGAGEMENT Facilitated workshops on developing the appropriate contracting Strategy and Tactics for Turnarounds, Maintenance and Projects services for several SHELL Refining and Petrochemical plants worldwide SHELL GLOBAL COST REDUCTION Slide 21 INNOVATIVE SOLUTIONS. PRACTICAL PROCESSES OUR CLIENTS DOWNSTREAM SUPPLY CHAIN GLOBAL): CONTRACT MARKET ANALYSIS Designed electronic market research survey questionnaire & data gathering process for Shell Coordination of Market Research Program Benchmarking studies Analysis of market research responses from over 150 contract service providers in US West Coast region and Europe Applied SHELL Streamline process to services market Porters model of competition Provided recommendations on Contracting Strategy based on Market Analysis of contractor capability & resource bases Alternative contract models DESIGN MARKET RESEARCH PROGRAMS MARKET ANALYSIS OF CONTRACT SERVICES CONTRACT STRATEGY EVALUATION Slide 22 INNOVATIVE SOLUTIONS. PRACTICAL PROCESSES OUR CLIENTS DOWNSTREAM SUPPLY CHAIN GLOBAL): CONTRACT MANAGEMENT SUPPORT ADVISOR ON CONTRACTING STRATEGY Prepared White Paper on contracting Strategy for Engineering Services for the SHELL Deerpark Refinery Workshops on turnaround Contracting Services for SHELL Refinery and Chemicals plants Recommendations on contract and commercial models, inc. Healthcare vise T&M PRACTICAL CONTRACT SCOPE DEVELOPMENT Prepared the contract tender document scope for the Multi-million Engineering Services for Projects and Turnarounds US operations, together with O&M Contracts world wide. STRUCTURED TENDER EVALUATION PROCESS Developed the Evaluation Criteria for Engineering Services tender review and decision process for Refinery and Chemicals plants Completed recommendation documentation, rational and award Strategies, including commercial models, KPIs, reporting, etc. Slide 23 INNOVATIVE SOLUTIONS. PRACTICAL PROCESSES OUR CLIENTS CONTRACTS MANAGEMENT FEMA HURRICANE RESPONSE PROJECT Tendered and awarded $1M Close out Management in support of FEMA Hurricane relief effort in New Orleans. Providing Independent review of Fluor sub-contracts to assist in the close-out of project accounts ($400M) Identifying significant variances in contracts billing and secured recovery of $25M tax payers GLOBAL FRAME AGREEMENT Quantity Surveying Major Capex Tendered and awarded Global Frame Agreement to provide Quantity Surveying services across Fluor International Projects Sipchem Saudi Arabia Sipchem Calgary Solar Elem Norway Providing commercial assurance and mitigating cost risks from project delivery Slide 24 INNOVATIVE SOLUTIONS. PRACTICAL PROCESSES OUR CLIENTS OPERATIONS ASSURANCE (GLOBAL): MAINTENANCE MANAGEMENT Innovative promotional campaigns for - POWER Behavior Based Safety - SAP HR Europe launch - Knowledge Share program - Operations Excellence Conference in Houston CREATE BRAND DESIGNS DESIGN COMMUNICATION MATERIALS HSE Newsletter (First internal publication in new Chevron Branding standard) PUBLICATIONS Promotional Campaign Design for POWER Behavior Based Safety Program Upstream Europe CHEVRON BEST PRACTICE Brands for the POWER Behavior Based Safety program in Upstream & SAP HR Europe Slide 25 INNOVATIVE SOLUTIONS. PRACTICAL PROCESSES OUR SOFTWARE SOLUTIONS Slide 26 COMPASS - ASSESSMENT PROCESS INNOVATIVE SOLUTIONS. PRACTICAL PROCESSES OUR SOFTWARE SOLUTIONS Structured assessment process using web enabled tool which can be customized to meet client specific application or focus area Facilitates consistent measure of performance and benchmarking across different Operations, Projects & Functions Slide 27 VISUAL RISK (EQUIPMENT CRITICALITY REVIEW) & I-RISK (RISK ASSESSMENT ) INNOVATIVE SOLUTIONS. PRACTICAL PROCESSES OUR SOFTWARE SOLUTIONS VISUAL RISK enables the systematic analysis of any type of equipment based risk within operations and projects. It aids the risk assessment process and consistency through a visual environment. I-RISK (RISK ASSESSMENT ) VISUAL RISK (EQUIPMENT CRITICALITY REVIEW) Slide 28 I-DOCM - DOCUMENT MANAGEMENT INNOVATIVE SOLUTIONS. PRACTICAL PROCESSES OUR SOFTWARE SOLUTIONS I-DOCM is a web based document management system which allows secure encrypted user access via the internet. Slide 29 KNOWLEDGE CAPTURE REVIEW INNOVATIVE SOLUTIONS. PRACTICAL PROCESSES OUR SOFTWARE SOLUTIONS KNOWLEDGE CAPTURE is a unique process and application for the capture, retention, access and use of key knowledge within an operation, whether it is equipment, system or work process based. Slide 30 I-COST - COST MANAGEMENT INNOVATIVE SOLUTIONS. PRACTICAL PROCESSES OUR SOFTWARE SOLUTIONS iCost is a budget and expenditure control solution that supports the effective execution of projects. Slide 31 I-TRAVEL - TRAVEL MANAGEMENT SYSTEM INNOVATIVE SOLUTIONS. PRACTICAL PROCESSES OUR SOFTWARE SOLUTIONS I-TRAVEL is a comprehensive on-line travel management system that manages the complexities of international travel preparation, coordination, tracking and monitoring of travel to sensitive parts of the globe and applies the Safe Return process approach. Slide 32 I-WORKSHOP - WORKSHOPS,TRAINING & DECISION SUPPORT INNOVATIVE SOLUTIONS. PRACTICAL PROCESSES OUR SOFTWARE SOLUTIONS I-WORKSHOP is an interactive and highly configurable workshop application that delivers consistent workshops for training or decision support across the globe or in a local operation. Slide 33 i-SIGHT - VISUAL BUSINESS PERFORMANCE INNOVATIVE SOLUTIONS. PRACTICAL PROCESSES OUR SOFTWARE SOLUTIONS i-SIGHT is a web based workspace providing performance reporting in a timely manner and with integrity of data.