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Bank Indonesia Workshop and Seminar Innovation in Retail Payments in the EU and Central Bank Policy in the FinTech Era Day 1 – Session II and III
Dirk Schrade, Deputy Head of Department Payments and Settlement Systems, Deutsche Bundesbank *
* NOTE: Views expressed are those of the author and do not necessarily reflect official positions of Deutsche Bundesbank. The spoken word prevails.
Agenda
Slide 2
1. Introduction
3. Selected innovations in payments
4. Instant Payments
5. Challenges for innovation
6. Current policy and regulatory work in FinTech
7. Discussion of Central Banks role in the FinTech era
2. New players - FinTech / BigTech / Digital platforms
13 November 2017 Dirk Schrade, Deputy Head of Department Payments and Settlement Systems
Introduction Recent survey: Consumers distrust established players
− Annual „Trust Barometer“ of Edelmann Ergo finds high trust in the financial system in Indonesia and skepticism in Germany
− 81% of surveyed Indonesians but
only 35% of Germans trust the financial services sector
− Worldwide, 54% of surveyed persons trust the financial services sector. In comparison, 76% of people trust the technology sector
− Within financial services, trust level
differs between segments:
13 November 2017 Slide 3
Dirk Schrade, Deputy Head of Department Payments and Settlement Systems
35 45
58 60
77 81 83
0102030405060708090
Germany UK S. A. USA China Indonesia India
Percentage of citizens trusting the financial services sector :
60 59 58
53
50
44464850525456586062
Card serviceproviders
Mobile- /Internetpaymentservices
Banks Insurance Financialadvice /
Investment
Introduction Innovations driving financial industry transformation
Technology innovations were driving financial services industry transformation over the past decades …
13 November 2017 Slide 4
Dirk Schrade, Deputy Head of Department Payments and Settlement Systems
Source: World Economic Forum (2017) „The future of financial infrastructure“
Introduction Payment statistics for Europe
Source: SDW, Payment statistics, ECB, September 2017 Slide 5 13 November 2017 Dirk Schrade, Deputy Head of Department Payments and Settlement Systems
Development of transactions per payment instrument in the EU (in million)
0
20000
40000
60000
80000
100000
120000
140000
2011 2012 2013 2014 2015 2016
credit transfers direct debits card payments e-money, cheques & others
90168 94378 98160 102108
112674 122230
0
5
10
15
20
25
DE, 2016
credit transfer direct debit cards e-money, cheques & others
in Billion
Source: SDW, Payment statistics, ECB, Sept. 2017; EHI-survey 2017, presented on 25 April 2017
30%
51%
19%
In-store / POS payments
78% of payments with cash (cash share of turnover = 51%)
Payments total Germany
ca. 90% of card payments take place at POS
Slide 6 13 November 2017 Dirk Schrade, Deputy Head of Department Payments and Settlement Systems
Introduction Payment statistics for Germany
Introduction Payment statistics for UK
Slide 7 13 November 2017 Dirk Schrade, Deputy Head of Department Payments and Settlement Systems
Source: Payments UK, UK Payment Markets Summary 2016
Page 8
42% 39%
24% 19%
9%
41% 39%
14% 19%
14%
34% 35%
15%
23%
17%
I have noneed
It's notsecureenough
I can't usethe methodeverywhere
I don'tfulfil the
necessary(technical)
criteria
I find it toocomplicated
contactless card mobile, not in-store mobile, in-store
Source: Payment behaviour in Germany in 2014, Deutsche Bundesbank * This includes respondents also familiar with it
48% 41% 41%
43% 55% 57%
9% 4% 2%
contactlesscard
mobile,not in-store
mobile,in-store
I'm familiar with it and use itI've heard of it, but I don't use it*I've never heard of it
13 November 2017 Dirk Schrade, Deputy Head of Department Payments and Settlement Systems
Introduction Low penetration of innvoative payments in DE – Why?
Slide 9
Introduction Innovation – where does it take place in the „process chain“?
13 November 2017 Dirk Schrade, Deputy Head of Department Payments and Settlement Systems
Source: CPSS (2012) „Innovations in Retail Payments“
Agenda
Slide 10
1. Introduction
3. Selected innovations in payments
4. Instant Payments
5. Challenges for innovation
6. Current policy and regulatory work in FinTech
7. Discussion of Central Banks role in the FinTech era
2. New players - FinTech / BigTech / Digital platforms
13 November 2017 Dirk Schrade, Deputy Head of Department Payments and Settlement Systems
Source:
New players Areas of activity of German FinTech
13 November 2017 Dirk Schrade, Deputy Head of Department Payments and Settlement Systems
Slide 11
Payments • P2P payments • Remittances • E-/m-commerce
payments • Account switching
service • Process optimization
Financing & credit
• Crowdfunding (donation or reward-based)
• Crowdinvesting • Crowdlending • Credit & factoring
Asset Management
• Personal finance mgmt
• Roboadvisory • Social trading • Investment &
Banking
Others • Insurance • Search engine &
comparison websites • Smart data & analytics • Cloud computing • RegTech
94
65
59 32
66
120
Payments
Crowdfunding (donation &reward-based)Crowdinvesting
Crowdlending, credit andfactoringAsset management
Others
Source: Dorfleitner et al. (2017): FinTech in Germany
N = 436
New players FinTech: Figures from Germany
Slide 12 13 November 2017 Dirk Schrade, Deputy Head of Department Payments and Settlement Systems
Offered Service
P2P Physical POS E-Commerce xCurrency Auxiliary Institutional background
Start-up Cringle Blue Code SOFORT Skrill Revolut Internet/Telco/International Payment company
M-Pesa Apple Pay Amazon Payments PayPal PayPal
Card Schemes VISA Direct Payback Pay MasterPass / /
Bank/Bank association MobilePay Girocard contactless Paydirekt Reisebank Bank Link
Other SEQR / Paybynet / BlueCash
New players FinTech activity within payments in the EU
13 November 2017 Slide 13
Dirk Schrade, Deputy Head of Department Payments and Settlement Systems
− Unpublished analyses within the ESCB including a survey among national Central banks (best-effort basis) found approx. 200 FinTech solutions in the area of payments
− Table presents categorisation of solutions and an example for each category category:
New players Credit as an area of FinTech activity
* Data for Brazil, Germany, Indonesia, Japan, the Netherlands and South Africa refer to all alternative finance platforms (including credit as well as equity, donations-based and rewards-based models) in 2015.
14
356
53 34
7 11 34 25
13
67
0
40
80
120
160
200
240
280
320
360
Number of FinTech credit platforms in different countries:
Slide 14 13 November 2017 Dirk Schrade, Deputy Head of Department Payments and Settlement Systems
Source: FSB (2017) Report on FinTech credit
New players Disintermediation in the payments value chain through FinTech?
Potential disintermediation through FinTech
Payer
Processing, Clearing
& Settlement
Payee
FinTech FinTech
FinTech/ Blockchain
Source: Some concepts regarding the payments value chain taken from Capgemini, Big changes in the payments industry, 2016
“Cherry picking”, example: payments value chain
Acceptance • Technical acceptance
providers (e-/m-commerce) • PSPs, aggregators • mPOS providers
Front-end • Alternative
payments • Wallets • Money transfer
Security & Fraud
• Biometric solutions
• Risk scoring
Cross-border • P2P • Blockchain / crypto
currency based solutions
Value-added services
• Loyalty & couponing • Smart data &
analytics
Integration model
Slide 15 13 November 2017 Dirk Schrade, Deputy Head of Department Payments and Settlement Systems
Agenda
1. Introduction
3. Selected innovations in payments
4. Instant Payments
5. Challenges for innovation
6. Current policy and regulatory work in FinTech
7. Discussion of Central Banks role in the FinTech era
2. New players / FinTech / BigTech platforms
Slide 16 13 November 2017 Dirk Schrade, Deputy Head of Department Payments and Settlement Systems
Selected innovations in payments Overview of solutions for online payments
Slide 17
1. E-money based payment schemes:
2. Payment Initiation Services: 1. Overlay 2. Rerouting
3. Paying with cash on the internet:
13 November 2017 Dirk Schrade, Deputy Head of Department Payments and Settlement Systems
Selected innovations in payments Example: PayDirekt
Slide 18
Dirk Schrade, Deputy Head of Department Payments and Settlement Systems, Frankfurt am Main 6 October 2015
Alternative to online payments system PayPal
Initiated by German private and cooperative banks as well saving banks
Gradual introduction starting in late 2015
Initially, the application is limited to online shopping only
From 2018 on, payments via „one click“ directly on the merchant‘s website will be available
Case study
Selected innovations in payments Mobile payment services at the POS
NFC (Near Field Communication)
QR-Code
Location-based services
PIN code
Note: overview is not conclusively Slide 19 13 November 2017 Dirk Schrade, Deputy Head of Department Payments and Settlement Systems
• Potential: possible substitute for cash
• Germany: In addition to PayPal solutions from the banking industry available now
• Savings banks: Kwitt • Cooperative banks: „Send money“-function within Onlinebanking • Additionally in the future: Paydirekt P2P functionality for all participating
banks • interoperability between different solutions of the banking industry is intended
• Many startups with own P2P-solutions
• Big internet companies like Facebook or Google consider offers in payments
• Changes in the market because of instant payments are likely
Selected innovations in payments Mobile P2P payments
Slide 20 13 November 2017 Dirk Schrade, Deputy Head of Department Payments and Settlement Systems
Source: McKinsey „Global Payments 2016“
1 Innovative „Fintechs“ building a „bridge“ between domestic payments systems Examples: • Transferwise, earthport
− Competition − Lower fees
2 Enhanced service level and improvements by implementing „technical tools“ Examples: • Swift gpi • Ripple (bilateral messaging)
− Tracking of payments (cost savings)
− Transparency on fees − Same-day execution
3 Use of cryto technologies Examlples: • Nostro-/Vostro-reconcilitation (SWIFT PoC) • DLT Settlement Plattform (Ripple)
− Cost savings − Real time processing
„Pain points“ Correspondent payments
Selected innovations in payments Correspondent banking
Slide 21 13 November 2017 Dirk Schrade, Deputy Head of Department Payments and Settlement Systems
Gini GmbH - Founded 2011 in Munich - Employees: ca. 25
- Products: „Gini“ technology extracts and interprets relevant data from unstructured text
documents like smartphone pictures or PDFs. Applications: − Money transfer based on a smartphone photo (relevant data like IBAN is extracted
automatically) − „Smart accounting“ − QR code based POS payments (pilot project in Berlin)
- Customer target group: Gini aims to offer its solutions both to private individuals (B2C)
and financial services firms (B2B) like Deutsche Bank, ING-DiBa, comdirect, DKB
13 November 2017 Slide 22
Dirk Schrade, Deputy Head of Department Payments and Settlement Systems
Selected innovations in payments An example of „bridge“ technology in Germany
Case study
Basic facts − Founded in 2013, formerly known as “Number 26” − 300k customers − 60 % of customers between 18 and 34 − >200 employees − 55mn USD funding received Business model − Started as a platform that integrates services of other financial
market actors (FinTechs & Banks) − Full banking license since July 2016 − Mobile Banking − All services accessible with one app
Sources: diebank (July 2017, 28), N26 homepage
Selected innovations in payments Germany: N26 – Mobile Banking with the Smartphone
Slide 23 13 November 2017 Dirk Schrade, Deputy Head of Department Payments and Settlement Systems
Case study
Selected innovations in payments BigTechs as digital ecosystems including payments
Ant Financial inkl. Alipay
Source: Presentations at Alibaba Group 2016 Investor Day
Alipay as a payment service is connected to
the Alibaba Ecosystem
(1) Number of users of Alipay and PayPal with one or more successful transactions in 2015. Number of accounts of Visa and MasterCard as of the fourth quarter of 2015
(2) Daily average transactions of the first quarter of 2016 (3) Daily average transactions of the fourth quarter of 2015 Source: annual reports, IR websites, research reports, public news
Slide 24 13 November 2017 Dirk Schrade, Deputy Head of Department Payments and Settlement Systems
Case study
Agenda
1. Introduction
3. Selected innovations in payments
4. Instant Payments
5. Challenges for innovation
6. Current policy and regulatory work in FinTech
7. Discussion of Central banks role in the FinTech era
2. New players / FinTech / BigTech platforms
Slide 25 13 November 2017 Dirk Schrade, Deputy Head of Department Payments and Settlement Systems
Instant payments The need for speed Motivations behind supporting Instant payments
+ Real-time as a consumer expectation
+ Instant Payments as facilitator for innovation
+ Looming competition from non-banks
+ Possible cost reduction for some actors
+ Risk Mitigation
“My personal take on this is that central banks should strive to make existing payment systems more efficient and still faster than they already are – instant payments is the buzzword here. I am pretty confident that this will reduce most citizens’ interest in digital currencies.”
Jens Weidmann, President of Deutsche Bundesbank, 14 June 2017
“The Governing Council of the European Central Bank (ECB) has decided to develop a new service for the settlement of instant payments. The new service, TARGET instant payment settlement (TIPS), will enable citizens and firms to transfer money between each other in real time and will be available around the clock, 365 days a year.” ECB Press Release, 22 June 2017
Slide 26 13 November 2017 Dirk Schrade, Deputy Head of Department Payments and Settlement Systems
Instant payments Global development
Slide 27 13 November 2017 Dirk Schrade, Deputy Head of Department Payments and Settlement Systems
Scheme:
Instant payments A chance for incumbents?
Amount: max. 15.000 €
Source: European Payments Council (EPC)
Start:
Slide 28 13 November 2017 Dirk Schrade, Deputy Head of Department Payments and Settlement Systems
Instant payments The European answer
The TIPS-initiative of the Eurosystem
Instant payments settlement in Central
Bank Money
Same participation criteria as for
TARGET2
24/7/365 operating hours
Operated on a full cost-recovery basis
Multi-currency technical capability
Supports participants to comply with the SCT Inst scheme
Slide 29 13 November 2017 Dirk Schrade, Deputy Head of Department Payments and Settlement Systems
Instant payments Advantages and challenges
Slide 30
24/7/365 availability
Cost
Risk management
and regulatory framework
Challenge: business
model
- Acceleration of payment processing
- New attractivity for bank based payment services
- Investments in core banking systems?
- High requirements due to 24/7/365 availability
- Possibility of a digital cash substitute (P2P payments)
- New opportunities in e-commerce business
- In case of postponed settlement: questions regarding security and prefinancing
- Fraud and money laundering prevention
13 November 2017 Dirk Schrade, Deputy Head of Department Payments and Settlement Systems
Instant payments 15 minutes of discussion
13 November 2017 Slide 31
Dirk Schrade, Deputy Head of Department Payments and Settlement Systems
1. What is the current status regarding instant payments in your home country (Indonesia as well as other countries)?
2. What were the drivers to initiate instant payment schemes?
3. What was the reasoning not to set up instant payment schemes (yet)?
Agenda
1. Introduction
3. Selected innovations in payments
4. Instant Payments
5. Challenges for innovation
6. Current policy and regulatory work in FinTech
7. Discussion of Central Banks role in the FinTech era
2. New players / FinTech / BigTech platforms
Slide 32 13 November 2017 Dirk Schrade, Deputy Head of Department Payments and Settlement Systems
Challenges for innovation Slow adaption of innovations
Case study from Germany: Adaption of Online Banking in 2017 still below 50% Percentage of population using Online Banking
13 November 2017 Slide 33
Dirk Schrade, Deputy Head of Department Payments and Settlement Systems
8 11
20 23
26 30
34 34 36 37
35
44 45 44 45
0
5
10
15
20
25
30
35
40
45
50
1998 2000 2001 2002 2003 2004 2006 2007 2008 2009 2010 2011 2013 2016 2017
Source: German Banking association survey, February 2017
Case study
Challenges for innovation Established business models as barriers for innovation?
Case study from Germany: Banks have set up well-established and efficient cashless payment infrastructure Bank-run girocard debit card, for instance, well-established at the POS No urge to “change a running system” Fear of cannibalising own structures? Banks might have been less willing to invest into the establishment of new payment
solutions
13 November 2017 Slide 34
Dirk Schrade, Deputy Head of Department Payments and Settlement Systems
Case study
Economies of scale Economies of scope
Network effects / network economies
pric
e / t
rans
actio
n
number of transactions clearing house
SEPA direct debit
SEPA card payment
cheque SEPA credit transfer
Two-sided markets
Challenges for innovation Specific features of the payments market
consumer merchant payment provider
Slide 35 13 November 2017 Dirk Schrade, Deputy Head of Department Payments and Settlement Systems
Challenges for innovation Adoption of innovative mobile payment solutions
Slide 36 13 November 2017 Dirk Schrade, Deputy Head of Department Payments and Settlement Systems
World Economic Forum analysis on the adoption of mobile payments: “Mobile payment solutions have not become as pervasive in the United States and Europe as in other parts of the world”
Source: World Economic Forum (2017): „Beyond Fintech: A pragmatic assessment of disruptive Potential in Financial Services“
Barriers of adoption identified: − Mobile payment solutions have not sufficiently exceeded
the functionality of preexisting card-based solutions − Customers reluctant to try new (mobile) payment methods
without a clear, demonstrated improvement − Vendors often not supporting mobile payment: the less
support, the less customers will want to adopt, which leads to less support chicken-and-egg problem
− lack of one consistent mobile payment standard: even if stores accept mobile payments, often unclear which of several solutions will work/not work
− Additional barriers?
Alipay vs. Apple Pay users (million, 2016)
lower / more transparent transaction costs
Customer friendly
handling rapid,
continuous processes
superior customer
experience
− Lack of critical mass Fragmentation
− Focus only on certain products and/or parts of the process chain high complexity for customers
− Improvements of existing infrastructures rather than setting up own ecosystems long-term success?
− Integration of different FinTech services Operational / Compliance Risks, Data security
− High switching costs for customers innovations not sufficiently material for customers to switch
Dynamic adaption to customer
needs
However, FinTechs still struggle with …
13 November 2017 Slide 37
Dirk Schrade, Deputy Head of Department Payments and Settlement Systems
Source: World Economic Forum (2017): Beyond Fintech: A pragmatic assessment of disruptive Potential in Financial Services
Challenges for innovation Where new FinTech players succeeded and where they struggle
Agenda
1. Introduction
3. Selected innovations in payments
4. Instant Payments
5. Challenges for innovation
6. Current policy and regulatory work in FinTech
7. Discussion of Central Banks role in the FinTech era
2. New players / FinTech / BigTech platforms
Slide 38 13 November 2017 Dirk Schrade, Deputy Head of Department Payments and Settlement Systems
Agenda
13 November 2017 Slide 39
Dirk Schrade, Deputy Head of Department Payments and Settlement Systems
6. Current policy and regulatory work in FinTech
6.1 Dialogue with the market
6.2 BCBS work on FinTech
6.3 EBA’s approach to FinTech
7. Discussion of Central Banks role in the FinTech era
6.4 FSB work on FinTech and financial stability
6.5 Recent regulation: a closer look at PSD2
Slide 40
Policy consideration What is the focus – instruments or segments?
Business-to-Business (B2B) • Payment for services • Payment for investment
goods • …
Person-to-Person (P2P) • Rent transfer • Pocket money • …
Consumer-to-Business (C2B) • Payment in e-commerce • Payment in restaurants • …
Business-to-Person (B2P) • Wage payment • Insurance payments • …
Recipient
Transmitter
Private individuals / Consumers
Companies / Public institutions
Companies / Public institutions
Private individuals / Consumers
13 November 2017 Dirk Schrade, Deputy Head of Department Payments and Settlement Systems
Dialogue with the market Overview of Stakeholder fora most relevant to EU retail payments
Governing Council / General Council
European Retail Payments Board (ERPB)
Market Infrastructure and Payments
Committee (MIPC)
Market Infrastructure Board (MIB)
Advisory Group on Market Infrastructures and Payments (AMI-
Pay) European Payments Council
(EPC)
Subordinated Working Groups
Subordinated Task Forces
ESCB/Eurosystem Body Body comprising ESCB and market representatives Industry Fora Forum composed of representatives of ECB, EBA and NCAs
Advises and reports to
European Cards Stakeholders
Group (ECSG) SecuRe Pay Forum
Slide 41 13 November 2017 Dirk Schrade, Deputy Head of Department Payments and Settlement Systems
Dialogue with the market Euro Retail Payments Board (I)
Euro Retail Payments Board (ERPB) New entity announced by the ECB in December 2013 to replace the SEPA Council Mandate: „The objective of the ERPB is to contribute to and to facilitate the further development of an integrated, innovative and competitive market for euro retail payments in the EU“ Responsibilities and tasks include • identifying and studying technical, behavioural and legal obstacles in relevant retail
payment instruments as well as in payments-related horizontal issues (e.g. issues related to standards, fraud and security)
• pursuing ways to address the identified obstacles
• fostering innovation, competition and integration in retail payments in euro in the EU
Slide 42 13 November 2017 Dirk Schrade, Deputy Head of Department Payments and Settlement Systems
Composition of the ERPB
Chair: High-level ECB representative
Supply Side: • 4 representatives of the banking
community • 2 representatives of payment
institutions • 1 representative of e-money
institutions
Demand Side: • 2 representatives of consumers • 1 representative each of
− retailers with a physical presence
− internet retailers − businesses/corporates − SMEs − national public
administrations
NCBs: • 5 NCBs representing the Eurosystem • 1 NCB representing the non-euro area NCB community
The European Commission is invited as an observer
Represented by their European head associations
Participation on a rotational basis
Dialogue with the market Euro Retail Payments Board (II)
Slide 43 13 November 2017 Dirk Schrade, Deputy Head of Department Payments and Settlement Systems
• The ECB provides secretariat support to the ERPB as well as the resources needed to ensure its success
• The ERPB meets at least twice a year • The ERPB may establish working groups for a limited period of time to deal with
specific work priorities. Current working groups include: • Working Group on electronic invoice/bill presentment and payment
services • Working Group on Payment Initiation Services
• The ERPB reports annually on its activities and statements adopted in the previous
year and on its objectives and deliverables for the following year
For more information, including the ERPB‘s annual reports, its mandate and meeting documentation: http://www.ecb.europa.eu/paym/retpaym/euro/html/index.en.html
Dialogue with the market Euro Retail Payments Board (III)
Slide 44 13 November 2017 Dirk Schrade, Deputy Head of Department Payments and Settlement Systems
Dialogue with the market Industry fora
The European Payments Council (EPC)
• The 75 members are payment service providers (mostly banks) and PSP associations – the ESCB is not involved
• Its objective is to promote the integration and development of European payments.
• It plays an important role in the development of the Single Euro Payment Area (SEPA) by devising and updating the SEPA payment schemes (rulebooks and implementation guides)
• In 2016 the EPC published the specifications for a SEPA instant payment scheme (SCT Inst)
• Further, the EPC seeks to support European harmonisation in the fields of mobile payments, e-invoicing, security and card standardisation
• To pursue its goals, the EPC seeks dialogue with stakeholders and regulators at European level
For more information: https://www.europeanpaymentscouncil.eu/about-us
Slide 45 13 November 2017 Dirk Schrade, Deputy Head of Department Payments and Settlement Systems
Dialogue with the market Industry fora
The European Cards Stakeholders Group (ECSG)
• “The European Cards Stakeholders Group is a multi-stakeholder, market self-regulated approach to European card standardisation with market-driven implementation” (self-description)
• Members comprise organisations from all sectors of the card payment chain • Objective: making it possible to pay by card throughout SEPA with the
same ease as in the home country • The ECSG maintains and develops further the SEPA Cards
Standardisation Volume, a key document for the card industry defining guidelines for cards standardisation, interoperability and security in Europe
• Although it is an industry initiative representatives of the ECB and the European Commission participate in ECSG’s work as observers
For more information: https://www.e-csg.eu/
Slide 46 13 November 2017 Dirk Schrade, Deputy Head of Department Payments and Settlement Systems
Agenda
13 November 2017 Slide 47
Dirk Schrade, Deputy Head of Department Payments and Settlement Systems
6. Current policy and regulatory work in FinTech
6.1 Dialogue with the market
6.2 BCBS work on FinTech
6.3 EBA’s approach to FinTech
7. Discussion of Central Banks role in the FinTech era
6.4 FSB work on FinTech and financial stability
6.5 Recent regulation: a closer look at PSD2
BCBS report on FinTech Survey finds highest FinTech activity in the area of payments
− Basel Committee on Banking Supervision (BCBS) report on “Implications of fintech developments for banks and supervisors” (Consultative document, August 2017)
− Informal survey of BCBS members to identify significant fintech products and services:
− Highest number of fintech service providers in the payments, clearing and settlement category − Fintech firms for most services are focused on national or regional markets − For details see: https://www.bis.org/bcbs/publ/d415.htm
13 November 2017 Slide 48
Dirk Schrade, Deputy Head of Department Payments and Settlement Systems
BCBS report on FinTech Recommendations for bank supervisors
• Balance between ensuring safety and soundness of the banking system with minimizing risk of inadvertently inhibiting beneficial innovation.
• Maintain same level of risk management, control standards and protections to new emerging delivery channels and services through fintech.
• Review of current regulatory, supervisory and licensing frameworks in light of new and evolving risks arising from innovative products and business models.
• Prescriptive standards and rules, developed well before many of the technologies in use today were even considered possible, could potentially create unnecessary barriers.
• Cooperation with other public authorities related to fintech (conduct authorities, data protection authorities, competition authorities and financial intelligence units).
• Cooperation on an international level, e.g. regarding cross-border fintech operations • Consider investigating and exploring the potential of new technologies to improve their methods
and processes. Information on policies and practices should be shared among supervisors. • Assessment of current staffing and training models to ensure that knowledge, skills and tools of
their staff remain effective in supervising new technologies and innovative business models. Supervisors should also consider whether additional specialised skills are needed.
• Supervisors should learn from each other’s approaches and practices, and consider whether it would be appropriate to implement similar approaches or practices.
13 November 2017 Slide 49
Dirk Schrade, Deputy Head of Department Payments and Settlement Systems
BCBS report on FinTech Jurisdictions‘ initiatives to facilitate innovations
13 November 2017 Slide 50
Dirk Schrade, Deputy Head of Department Payments and Settlement Systems Source: BCBS (2017) 31 In contrast to national hubs, the Single Supervisory Mechanism’s Fintech Hub interfaces with the 19 euro zone national hubs as a means of promoting information exchange and best practices amongst authorities. 32 UK authorities also offer the Mobilisation Route, which applies to new banks, is limited to 12 months, and deposits are capped at GBP 50,000.
BCBS report on FinTech The “regulatory sandbox”
− Regulatory sandbox: Implementation of bespoke and sometimes eased regulatory
frameworks for FinTech firms new to the market is often referred to as a „sandbox regime“ − Within the EU, two jurisdictions currently have a „sandboxing“ regime in place:
1. United Kingdom − UK Financial Conduct Authority (FCA) sees regulatory sandbox as ‘safe space’ in which
businesses can test innovative products, services, business models without immediately incurring all normal regulatory consequences of engaging in the activity
− Sandbox tools for participating firms: tailored/restricted authorisation process at lower cost, individual guidance, waivers/modifications to some rules etc.
− Sandbox unit in operation since 2016, application for “sandbox cohorts”
2. Netherlands − Dutch financial supervisors (Authority for the Financial Market (AFM) and De Nederlandsche
Bank (DNB)) aim at easing access of innovative services to the financial services market through approach named "regulatory sandbox".
− Supervisors use scope offered by law to provide FinTechs with bespoke regulatory solutions − Example: “partial authorisation” only for specific activities (vs. universal banking license
process) − Sandbox open since 2017, application on a running basis
Sources: FCA (2016): https://www.fca.org.uk/publications/documents/regulatory-sandbox DNB/AFM (2016): https://www.afm.nl/en/nieuws/2016/dec/maatwerk-innovatie
13 November 2017 Slide 51
Dirk Schrade, Deputy Head of Department Payments and Settlement Systems
Agenda
13 November 2017 Slide 52
Dirk Schrade, Deputy Head of Department Payments and Settlement Systems
6. Current policy and regulatory work in FinTech
6.1 Dialogue with the market
6.2 BCBS work on FinTech
6.3 EBA’s approach to FinTech
7. Discussion of Central Banks role in the FinTech era
6.4 FSB work on FinTech and financial stability
6.5 Recent regulation: a closer look at PSD2
Analysis of financial innovations applied − In 31% of FinTech firms the
distribution channel is online only
− Data suggests more than one financial innovation applied by each of the firms in the sample
− Most innovations applied by both regulated (EU and national) and non-regulated FinTech firms
EBA’s approach to FinTech EBA discussion paper on FinTech
Slide 53 13 November 2017 Dirk Schrade, Deputy Head of Department Payments and Settlement Systems
EBA’s approach to FinTech EBA discussion paper on FinTech
European Banking Authority (EBA) carried out a mapping exercise − Survey among national competent authorities − Sample of 282 FinTech firms, unregulated firms covered on a best-effort basis
Slide 54 13 November 2017 Dirk Schrade, Deputy Head of Department Payments and Settlement Systems
Mapping of regulatory status
finds that 31% of FinTech firms unregulated
18% are payments institutions under the PSD
Unregu-lated 31%
PSD 20%
MiFID 11%
CRD 9%
EMD 7%
National/ n. i.
regime 22%
N = 282
EBA’s approach to FinTech EBA discussion paper on FinTech
− FinTech policy approaches: “Regulatory sandboxes”, innovation hubs or other
regimes in place in half of member states:
Source: EBA (2017)
Slide 55 13 November 2017 Dirk Schrade, Deputy Head of Department Payments and Settlement Systems
EBA’s approach to FinTech Risks and opportunities by FinTech for incumbents
− EBA analyzed the impacts of FinTech on incumbent credit (and partly payment) institutions
− Potential further pressure on margins and market shares − Possible need to adapt business models and/or to employ FinTech solutions − Identification of risks/threats and opportunities arising from cooperating with FinTech
firms and/or employing FinTech solutions Risks/threats − Data protection and integrity risks due to the sharing of data across a wider set of
parties with greater speed and increased automation in executing transactions following the inclusion of FinTech into processes
− Security risks arising from the use of cloud outsourcing solutions
Opportunities − cost reduction and faster provision of services due to FinTech − possible increases in customer numbers through easier access to financial services − lower regulatory compliance costs and increased reporting reliability (due to suitable
“regtech” solutions)
Slide 56 13 November 2017 Dirk Schrade, Deputy Head of Department Payments and Settlement Systems
Agenda
13 November 2017 Slide 57
Dirk Schrade, Deputy Head of Department Payments and Settlement Systems
6. Current policy and regulatory work in FinTech
6.1 Dialogue with the market
6.2 BCBS work on FinTech
6.3 EBA’s approach to FinTech
7. Discussion of Central Banks role in the FinTech era
6.4 FSB work on FinTech and financial stability
6.5 Recent regulation: a closer look at PSD2
Financial Stability Board (FSB) report on “Financial Stability Implications from FinTech Supervisory and Regulatory Issues that Merit Authorities’ Attention“ (27 June 2017) − Analysis of literature, discussions with academics and industry participants, stocktake of
regulatory approaches to FinTech among 26 jurisdictions − currently no financial stability risks from FinTech (small size of FinTech relative to the
financial system), can emerge quickly if left unchecked though − Three priority areas for further efforts in the area of FinTech defined:
1. Operational risks from third-party service providers (e.g. cloud computing and data services for financial institutions), of which many are unregulated
2. Cyber risks, e.g. following quick time-to-markets and a premature adoption of new technologies
3. Monitoring of macrofinancial risks that could emerge as FinTech activities increase, e.g. through greater concentration in some market segments or if funding flows on lending platforms were to become large and unstable
For details see: http://www.fsb.org/wp-content/uploads/R270617.pdf
Slide 58 13 November 2017 Dirk Schrade, Deputy Head of Department Payments and Settlement Systems
FSB work on FinTech and financial stability Financial Stability Board defines three priority areas
Agenda
13 November 2017 Slide 59
Dirk Schrade, Deputy Head of Department Payments and Settlement Systems
6. Current policy and regulatory work in FinTech
6.1 Dialogue with the market
6.2 BCBS work on FinTech
6.3 EBA’s approach to FinTech
7. Discussion of Central Banks role in the FinTech era
6.4 FSB work on FinTech and financial stability
6.5 Recent regulation: a closer look at PSD2
Recent regulation A Closer Look at Payment Services Directive 2
• Objective of PSD1 (2007/64/EC): establishing a modern and coherent legal framework for payment services • For a Single Euro Payment Area (SEPA) • To ensure a level playing field • To promote fair competition
• PSD1 in force since Dec 2007; transitional deadline 1 Nov 2009
• Objective of PSD2 (2015/2366/EU):
• stimulate competition in the electronic payments market by promoting innovative mobile and internet payment services
• strengthen consumer rights and protection against fraud
• PSD2 in force since January 2016; transitional deadline January 2018
13 November 2017 Slide 60
Dirk Schrade, Deputy Head of Department Payments and Settlement Systems
Major Changes (1)
• New types of payment services provider (and payment service): “Third Party Payment Service Provider “ (TPP), notably • Payment initiation service providers • Account information service providers
• Access to payment accounts for Third Party Payment Providers
• TPP has to identify itself towards account servicing payment service provider (ASPSP)
• TPP may rely on the authentication procedures provided to the payer by ASPSP (e.g. PIN, TAN)
• Access only to information necessary for the specific service provided • No contractual relationship between TPP and ASPSP necessary
Recent regulation A Closer Look at Payment Services Directive 2
13 November 2017 Slide 61
Dirk Schrade, Deputy Head of Department Payments and Settlement Systems
Major Changes (2) • Security requirements for electronic payments
• Strong Customer Authentication (SCA) if the payer • Accesses their payment account online • Initiates an electronic payment transaction • Performs any other remote action which may imply a risk of fraud • BUT: exemptions from SCA to be specified by RTS
• Secure communication • Consumer rights
• Reduced liability for non-authorised payments from € 150 to € 50 • Unconditional refund right for direct debits in euro
• Review date of PSD2 set for 2021
Recent regulation A Closer Look at Payment Services Directive 2
13 November 2017 Slide 62
Dirk Schrade, Deputy Head of Department Payments and Settlement Systems
Strong Customer Authentication (SCA): − Use of two elements from three different categories
− At least one of the elements should be non-reusable and non-replicable (except for inherence), and not capable of being unnoticedly stolen via the internet
− For electronic remote payment transactions, authentication includes elements which dynamically link the transaction to a specific amount and a specific payee
− European Banking Authority (EBA) shall develop regulatory technical standards to specify the requirements for SCA and communication
ownership
examples - token - smart card - mobile phone
inherence examples - fingerprint - iris-scan - voice recognition
knowledge
examples - static password - code - PIN
Recent regulation A Closer Look at Payment Services Directive 2
13 November 2017 Slide 63
Dirk Schrade, Deputy Head of Department Payments and Settlement Systems
Envisaged Exemptions from the application of strong customer authentication
• Recurrent online account information requests (without sensitive payment data) but SCA for the first request and again after 90 days
• Contactless payments at POS of max € 50 with cumulative amount max € 150 or max 5 transactions
• Low value payments of max € 30 with a cumulative amount of max € 100 or max 5 transactions
• Payments to white list beneficiaries (trusted beneficiaries) • Payments at unattended payment terminals (transport fare or parking fees) • Recurring transactions with the same amount and same payee • Credit transfers between accounts held by the same ASPSP for the same natural
or legal person • Payments with low risk due to transaction monitoring analysis
Recent regulation A Closer Look at Payment Services Directive 2
13 November 2017 Slide 64
Dirk Schrade, Deputy Head of Department Payments and Settlement Systems
Role of NCBs and ECB in relation to the PSD2 • Bundesbank
• Involved in legislative process in a consultative role for German government • Member and chair of several committees on national and European level that closely
observe the implementation (e.g. ERPB) • Acts as a catalyst in dialog with German Government, other regulators, financial
industry and market participants • Involved in the drafting of the RTS on SCA at EBA
• European Central Bank
• Involved in legislative process in a consultative role for European legislative bodies • Coordinates opinions of the Eurosystem (ECB and NCBs) on legislative projects • Chair/Secretariat of several committees that closely observe the implementation (e.g.
ERPB)
Recent regulation A Closer Look at Payment Services Directive 2
13 November 2017 Slide 65
Dirk Schrade, Deputy Head of Department Payments and Settlement Systems
API and Open Banking − Clear objective of PSD2: allowing for co-existence of third party providers and banks − basis for new API based services (APIs = common technical interface for interacting
with customer’s accounts) Break down of market barriers and simplified entry of new players into the payments
market New business models: authentication services, payment initiation, account
information and access-to-account services Opportunities for incumbent banks: easier possibilities to outsource services e.g. to
FinTech firms and chance to link innovative third-party solutions to their platform Potential future developments − Increased competition − FinTech solutions might further increase since API facilitate links between new
solution providers and the incumbents. − Possibly further consolidation in the area of incumbents owing to the investment
needs (for the technical interfaces and the set-up of new business models)
Recent regulation Impact of PSD2
13 November 2017 Slide 66
Dirk Schrade, Deputy Head of Department Payments and Settlement Systems
− PSD2 drives fintech activity e.g. in the area of API development − APIs will enable Third-Parties acting as Payment Initiation or Account Information Service
Provider to link their services to banks systems
− Figo‘s types of business according to
own assessment (refering to PSD2 terminology): − Payment Initiation Service Provider
(PISP) − Account Information Service
Provider (AISP) − Services outourcing partner for
PISPs and AISPs − Access-to-Account Service
provider for banks
− Figo acts as a Service provider for both banks and
non-bank businesses: − Figo helps financial institutions develop API
offerings − In addition, it provides a full software solution to
link businesses with associated banks, enabling businesses to offer own financial services like payment initiation or account information services
Recent regulation Figo - a Banking API FinTech
13 November 2017 Slide 67
Dirk Schrade, Deputy Head of Department Payments and Settlement Systems
Case study
Agenda
1. Introduction
3. Selected innovations in payments
4. Instant Payments
5. Challenges for innovation
6. Current policy and regulatory work in FinTech
7. Discussion of Central Banks role in the FinTech era
2. New players / FinTech / BigTech platforms
Slide 68 13 November 2017 Dirk Schrade, Deputy Head of Department Payments and Settlement Systems
Central banks in the FinTech era What is the way forward for incumbents?
Source: BCBS (2017): „Sound Practices: Implications of fintech developments for banks and bank supervisors” and others
− Cooperation / acquisition / „own“ FinTechs banks as digital platforms
− Winning back customers; customers appreciate bundled, digitized offers of their „home“ bank
Optimization
Frag-mentation
„Engine room“
New order
− New technologies (e.g. DLT) supersede intermediaries Dispensable
− Fin-/BigTechs become dominant financial intermediaries
− Banks set back to product-suppliers − Customer interface owned by Fin-/BigTechs
− Competition by specialized Fin-/BigTech-offers; aside of „traditional“ financial services
− Customer become less loyal and obtain single services from many different providers
Slide 69 13 November 2017 Dirk Schrade, Deputy Head of Department Payments and Settlement Systems
Dirk Schrade, Deputy Head of Department Payments and Settlement Systems
Roles of central banks in ensuring an
secure and efficient payment system
Operator of payment systems (Provision of sound, efficient
and competition neutral market infrastructures)
Cooperation with FinTech firms
possible? Connection of new market
actors to central bank operated payment infrastructure?
Opportunities for FinTech in Instant Payments?
Catalyst / policy function (Contribution to enhancement
of payment systems )
Oversight (Monitoring & assessment of payment
systems and inducing change – if necessary) Regulatory sandbox? Same business = same
regulation? Efficiencies/cost reductions from use of new
technological tools (e.g. FinTech data analytics solutions) in oversight activities? (EBA 2017)
Fast market developments require even closer relationships to market actors (Pimentel/Da Sousa 2017)
Dialogue with all groups of actors (incumbents & new FinTechs) essential
Consumer protection?
(not in Germany)
Financial inclusion?
(not in Germany)
Central banks in the FinTech era The Central bank’s role - Implications from FinTech
Slide 70 13 November 2017
Payments seem to become more and more invisible for
consumers
Platform services may
tend to monopolies
Should CBs enhance consumer
education on payments?
Should CBs engage and
highlight this to competition authorities?
Finding
Possible reaction
Central banks in the FinTech era Discussion: How should the Central banks react?
Non-banks grasp a growing share of
the payments market
Should CBs enhance
monitoring and/or oversight of non-
banks?
Dirk Schrade, Deputy Head of Department Payments and Settlement Systems
Slide 71 13 November 2017
FinTechs often use innovative technologies
Do CBs need to improve their technological knowledge?
Example PSD2
Additional providers included in regulatory regime
• Payment initiation service providers • Account information services providers
• Provisions for delivering these services • Provisions for access to accounts (X2A)
communication standards
Principles
• Same risk = same regulation • Monitoring and assessment of market
development („tipping point“) • Risk oriented evolution of the regulatory
and supervisory framework
Level playing field
Innovation Security
Central banks in the FinTech era Central banks as regulators in the FinTech era
Slide 72 13 November 2017 Dirk Schrade, Deputy Head of Department Payments and Settlement Systems
Literature • Capgemini (2017): World FinTech Report 2017, https://www.capgemini.com/service/introducing-the-world-fintech-report-
2017/ • Committee on Payment and Settlement Systems (2012): Innovations in retail payments,
https://www.bis.org/cpmi/publ/d102.pdf • Dorfleitner, G., Hornuf, L. (2017): The FinTech market in Germany“, Final Report October 17, 2016,
http://www.bundesfinanzministerium.de/Content/EN/Standardartikel/Topics/International_affairs/Articles/2016-12-13-study-fintech-market-in-germany.pdf?__blob=publicationFile&v=2.
• European Banking Authority (2017): “Discussion paper on the EBA’s approach to FinTech” EBA/DP/2017/02, 4 August 2017, https://www.eba.europa.eu/documents/10180/1919160/EBA+Discussion+Paper+on+Fintech+%28EBA-DP-2017-02%29.pdf
• EU Commission (2017): “Public Consultation on the role of FinTech in building a more competitive and innovative financial sector”, March 2017, https://ec.europa.eu/info/finance-consultations-2017-fintech_en
• European Parliament (2017): “Report on FinTech: the influence of technology on the future of the financial sector”, May 2017
• Financial Conduct Authority (2015): “Regulatory sandbox”, report published 10 November 2015, https://www.fca.org.uk/publications/documents/regulatory-sandbox
• Financial Stability Board (2017): “Financial Stability Implications from FinTech Supervisory and Regulatory Issues that Merit Authorities’ Attention“, 27 June 2017, http://www.fsb.org/2017/06/financial-stability-implications-from-fintech
• Financial Stability Board and Committee on the Global Financial System (2017): FinTech credit – market structure, business models and financial stability implications, http://www.fsb.org/wp-content/uploads/CGFS-FSB-Report-on-FinTech-Credit.pdf
• KPMG (2017): “The Pulse of Fintech Q2’17 – Quarterly global report on fintech investment trends” https://assets.kpmg.com/content/dam/kpmg/xx/pdf/2017/07/pulse-of-fintech-q2-2017.pdf
• Pimentel, R., de Sousa, F. P. (2017) : “The central bank’s role of catalyst of the retail payments market in the context of digitisation : A focus on the Eurozone” Journal of Digital Banking, Vol. 2, 1.Operators (competition? cooperation?)
• Roland Berger (2016): „FinTechs in Europe -Challenger and Partner“, https://www.rolandberger.com/publications/publication_pdf/roland_berger_fintech.pdf
• World Economic Forum (2017): Beyond Fintech: A pragmatic assessment of disruptive Potential in Financial Services
Dirk Schrade, Deputy Head of Department Payments and Settlement Systems, Frankfurt am Main
Slide 73 13 November 2017
Dirk Schrade Deputy Head of Department Payments and Settlement Systems Deutsche Bundesbank Wilhelm-Epstein-Straße 14 60431 Frankfurt am Main Germany
Thank you for your attention!
Dirk Schrade, Deputy Head of Department Payments and Settlement Systems, Frankfurt am Main
Slide 74 13 November 2017
Increased (cost-) efficiency
Improved liquidity management
Technical modernisation ISO20022 standards
Harmonised, multiple network connectivity
Extended RTGS-services
since Nov 2007 since June 2015
Eurosystem operates two of worldwide most prominent market infrastructures for payments and
securities settlement
vision 2020
Complementary to EU Capital Markets Union
Strategy for advancement of Eurosystem’s market infrastructure services „vision 2020“
Annex Vision 2020
13 November 2017 Slide 75
Dirk Schrade, Deputy Head of Department Payments and Settlement Systems
Exploit synergies between T2/T2S
Support pan-European
instant payment solution
Check possibility of harmonised collateral management services
Eurosystem initiative
Settlement of Instant Payments in TARGET2
Single European collateral management system
Source: corporate.target.com
13 November 2017 Slide 76
Dirk Schrade, Deputy Head of Department Payments and Settlement Systems
Annex Evolution of Eurosystem market infrastructures