innovation programs overview innov event sept 2010 v5.1

© 2010 IBM Corporation

Innovation ProgramsMaking innovation possible for every IBM’er

September 29, 2010

Marcus Evans conference on Process Innovation

Philadelphia, PA

© 2010 IBM Corporation2

Agenda for today


CIO Lab


“Innovation that matters” to our clients and the world

Innovation is a societal –not a technological –phenomenon, that arises from the intersection of invention and insight.

44

Sam Palmisano, CEO IBM Corporation

Chart courtesy of David B. Lection


Innovation lifecycle at IBMBrainstorm, share ideas

Incubate and

collaborate

Validate and iterate

Identify the

challenge

Implement, go to

market

I N S

I D

EO U

T S

I D

E

Partners

Clients

Internal Stakeholders

IBM Lines of Business

GTO, GIO, IBV

reports

Sametime 3D


Innovation Vision

Make every IBM’er believe that they can be an innovator

Brainstorm, share ideas, incubate and collaborate


A culture of innovation

Supporting Tools and Processes

Communication & Recognition of

SuccessesStrong Executive and Management Support


Executive Focus on “Innovation That Matters”


Innovation “Hubs”

An approach

A gathering place

An opportunity

Opportunity

Called…

You



Idea management

“Tops Down” direction

“Bottoms up” crowd sourcing



“Innovation That Matters” + “Innovation Hubs” = Increased Success

Well executed “Innovation

Challenges” drive higher adoption rates.

All ideas adoption averages 4%

0%

20%

40%

60%

80%

100%

1 2 3 4Peer review Accepted by Catalyst Adopted Closed

16%

27%

16%9%

Fishkill: 700+ >75 wins

Mexico: 110+, >45 wins

Ireland 650+ >170 wins

India: 4500+, >30 wins

Germany: 950+, >10 wins



Idea management: Tools Brainstorm, share ideas, incubate and collaborate


Innovation Hub Community: A place for education, discussion, information sharing and general communications



Remote collaboration and web 2.0 tools How will we get there?Brainstorm, share ideas, incubate and collaborate


Don’t worry. TAP is here to help.

http://www.sxc.hu/photo/492545

hosting awareness+ discovery+ feedback+



Where innovators innovate…

We’ve gotStats!

People like you use…

People who have tried this

Innovation…

Rate this tool!

Featured Innovations

Carousel-style access to TAP

innovations by topic



CIO Innovation Fund

Encourage innovation while bringing value to our clients and our organization


Selection Criteria:Is it innovative?Does it benefit our organization or our clients?Will it have an impact on/value to the business?How risky/complex is it?


Communications

Implement, go to market


Innovation Portfolio Management

“Are we focused on the right areas?”

“Are these the right priorities

for the organization?”

“How do we know when we are done

innovating?”


RU

NTR

AN

SFO

RM

We discover, create and

incubate emerging technology solutions

and nurture innovation, to accelerate

IBM’s transformation

CIO Lab Mission

Demonstratewhat “the future of

work” can be

Innovateto accelerate CIO

initiatives

Developalternate application

management paradigms

TransformInnovation

Programs to support the

Smarter Enterprise

and Strategic Priorities


CIO Organization


Project reviews


Checkpoint process

Capture learnings

Capture learnings

CONCEPT

EARLYPROTOTYPE

PILOT

POST PILOTCapture learnings


Questions?

Karen KeeterInnovation Strategist, IBM CIO Office“Innovation is a team sport”Email: [email protected]


Backup additional charts

More information on some of the things I only touched on briefly…


Key learning from CIO study on innovation (2006)

IBM Global CEO Study 2006750 CEO’s interviewed

Business model innovation matters

External collaboration is indispensable

Innovation must be orchestrated from the top

Identify the challenge

http://ibm.com/iibv

products

services

business processes

business models

management and culture

policy and society


IBM Academy of Technology

Identify the challenge

Academy Affiliates

IBM ResearchProfessions

Architecture Boards

Communities ofPractice

Advance the understanding of key technical areas, Improve communications in and development of IBM's global technical community, and Engage clients in technical pursuits of common value

www.ibm.com/ibm/academy


Promising software programs in research not yet commercialized.Outside companies and developers contribute valuable ideas about bringing them to market. First-cut versions of research technology available for free trial attracting thousands of early adopters, innovators, and entrepreneurs to site. 40% of technologies on the site graduate into IBM products or industry standards.

AlphaWorks – Speeding IBM Emerging Technologies to the outside early-adopter community

http://www.alphaworks.ibm.com/


“Jamming” – Worldwide collaboration to identify pragmatic ideas for IBM

What are Jams?•Global on-line brainstorming sessions open to all employees

−Hosted on w3 for focused period of time – usually 72 hours

−Designed to accelerate culture change, engage employees directly in important business decisions and generate a wealth of actionable ideas

−Can be internal, external or both. Participants post ideas and best practices, comment on and refine others, rate best suggestions for implementation

−Examples : WorldJam, ManagerJam, ConsultantJam, ValuesJam, WorldJam2004, InnovationJam, Security Jam, Smarter Supply Chain, Global Pulse 2010… https://www.collaborationjam.com/


Sensing and Visioning Programs (GTO, GIO and IBV)Global Technology Outlook (GTO)– Highlights emerging software, hardware, and services technology trends that are

expected to significantly impact the IT sector in the next 3-7 years

– Influences technical strategy ensuring company is focused on major opportunities for new growth

– Identifies technologies that may be disruptive to an existing business, have the potential to create new opportunity, and can provide new business value to our customers

Global Innovation Outlook (GIO) 2005-2009- http://www.ibm.com/ibm/gio

– Through a global, multi-disciplinary, collaborative process captures candid conversations about important issues of our day

– Rather than predicting the future, the GIO searches for the sparks that will ignite meaningful change for individuals, businesses and the world

– 100+ IBM researchers, consultants and subject matter experts; 109 ecosystem participants

Institute for Business Value (IBV) –http://www-935.ibm.com/services/us/gbs/bus/html/bcs_whatwethink.html

– The IBM Institute for Business Value provides strategic insights and recommendations that address critical business challenges and capitalize on new opportunities. Our research is used by senior executives to help them anticipate changes in their industries and prioritize strategic and operational alternatives for action

– Well over 100 studies are currently available across many industries and areas of functional expertise

– Our recently published Banking 2015 study explores key megatrends influencing the future of banking and assesses implications for existing players


Collaborative Innovation

http://www-03.ibm.com/innovation/discovery/index.html

https://www.collaborationjam.com/



Biztech


ExtremeBlue

www.ibm.com/extremeblue


Innovation Challenges

Used as a means of focusing idea generation

Communicated to target audiences

Executive assigns individuals as Catalysts, to follow up on ideas generated by the challenge

Key factors in the effectiveness of a challenge:o Balanced scope of challengeo Degree of publicity and visibilityo Level of commitment from sponsoring organization, to review and act on submissions


“Sametime 3D”- A new way to collaborateBusiness Value:Supports enhanced collaboration

activities using virtual worlds, integrated with Lotus Sametime 8.01(or later)

Business Venues:BoardroomCollaboration spaceTheater

Platform features:Reusable meeting spaces Presentation and video viewingIn-world tools to support virtual meeting activitiesOptional spatial voiceAccess control via Enterprise directoryWe based administrator tools

http://www-03.ibm.com/press/us/en/pressrelease/27831.wss