innovation lab - amazon simple storage service · © hexaware technologies. all rights reserved. | ...
TRANSCRIPT
2© Hexaware Technologies. All rights reserved. | www.hexaware.com
OFFERING ENGINEERINGRESEARCH & DEVELOPMENT CO-INNOVATIONCROWD SOURCING
TOP-DOWN INNOVATION CO-CREATIONCOLLABORATIVE INNOVATIONBOTTOM-UP INNOVATION
Innovation Lab Enabling DisruptionsCreate Outcome based & Customer-centric Solutions
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FUTURE PROOFING & THOUGHT LEADERSHIP
AUTOMATION DIGITAL INTERNET OF THINGS
Current Focus Areas
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Future of Engagement
• Messaging : The most preferred interaction channel
“Messaging apps have surpassed Social networks” – BI
Intelligence
• Voice : The most powerful communication technology ever
“20% of google search today is done by voice” - Google
• Experience economy : The vision of companies selling experiences has
now become a reality. Hyper Personalized, Intuitive, Always on.
• Acts as a bridge between systems designed by IT and those designed for
humans
• Transitioning from User adapting to learn technology TO technology
adapting and learning from users.
“By 2018, at least 50% of new versions of enterprise software products will
include some conversational capabilities“– Gartner
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Reimagining Customer Experience With Conversational UI
Application
• UI / Logic / Data
• One size fits all
• Focus on completeness
Mobile App
• UX for an application
• Fit for purpose
• Focus on simplicity
Conversational UI
• Fluid UX
• Multi purpose
• Focus on responsiveness
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Multi Channel Approaches For Conversational UI… and Growing
Messaging Platforms Conversational AI Voice VPAs
Amazon Lex
Microsoft Luis
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Mixed Reality – Virtual AssessorUsing Microsoft’s Hololens
Virtually inspect the property
Gather specific information that will affect the value
Analyze the gathered data & Assess the property
Place a fair market value on every piece of property
Property Appraiser’s
Virtual Assistant
VIRTUAL ASSESSOR