innovation drives profit: why it matters and how to do it
DESCRIPTION
Leighton provided insight to the NIA-West Fall 2013 Conference into building value through innovation.TRANSCRIPT
By Peter Leighton
InnovationProfit: Why it Matters& How to Do It
Drives
Following
You are either deliveringa product that hasalready been made…
Leading
…or you are definingwhat the market wants,
but has not yet articulated.
One often thinks that they aredelivering something new
But usually this is at bestincremental
not relevantlyand typically
differentiated.
and different.
Selling on price, using “push” sales, higher sales & marketingcosts, lower margins & erosionof corporate profits.
And this leads toCommoditization.
But if you deliver a product or service that is truly unique, differentiated and relevant, demand drives profitsand corporate value increases.
• Insulates the brand from competition• Sustains sales velocity• Extends brand lifecycles• Differentiates brands• Builds user engagement
Innovation is essential:
Innovation
of an unmet need.is the articulation
Two key questions:
How do you turn that into
How do you find unmet needs?
innovation?
Leadership meansblazing new trails,
otherwise you areeating someone’s dust.
Stop looking in the rear view mirror.
Apply new research toolsand algorithms.
Define a strategy.
Marketing is the coreto engaging users.
Branded companies outperformunbranded companieson a variety of financialmetrics, including
profitability andvaluation.
Understanding consumer’slifestyles, needs and
behaviors provides insightinto how, what and when
to market your brand.
the most important factor.
Consumers ultimatelydrive the market.
Consumer empowerment is
Two tools to helpidentify consumer needs.
Ethnography
AnalysisCross Impact
Ethnography strives to understandhow people live and make decisions.Unlike traditional research, it isobservational, qualitative andnon-directed.
Defined by products. Fads don’t change behaviors or values.
Time
Aw
aren
ess
Cyclical: Repeating patterns over time (i.e., stock market, fashion).
Defined by values and beliefs.
Time
Aw
aren
ess
Macro: Driving forces that bring changes in values and beliefs (i.e., environmental movement).
Defined by behaviors and activities.
Time
Aw
aren
ess
Micro: Driving forces that define attitudes & behaviors in cultures (i.e., body piercing).
Cross Impact Analysis is a modelthat maps consumer behaviortrends based upon valuesand beliefs; these precede andpredict changes in consumer behavior.
TimeA
doption
Self Care
Innovation Opportunities
Echo Baby
Some current trends:
DRIVERS TRENDS
AgingTime Starved
HealthcareNutritional
DrivenDiet Linked
NutritionalChronic
Better
Information
Families
to Health
Boom(Millennial)
Disease
Population
Costs
Performance
Segregation
Fitness
Convenience “Grab-n-Go”
Therapies
“Alternative”
NutritionalSolutions
category opportunities:
Mental BalanceMood FoodFocus/Relaxation
Phyto- Fractions
Exotic Health
Beauty From Within
Peak PerformanceCognitiveEnergy
Functional Foods
Condition Specific
Anti-Inflammatory
“Wellness Insurance” “Lifestyle Antidotes”
Some current product
Marketing focus:
Traditional Focus:
Product Negatives
Products
Features/Benefits
Brand Awareness
Emerging Focus:
Product Positives
Experiences
Solutions
Brand Presence
A new marketing paradigm :
76% of products are “me-too”
Innovation & Differentiation
and fail within a year of launch.
Balance science/technologywith functionality to delivera lifestyle solution.
Biotech advances are identifyingnew compounds and utility ofexisting botanical constituentswhich have functional applications.
Nutrigenomics is focusing onthe relationship between geneactivity and cell function.
While science is migrating intoconsumer products,
it’s critical to understand thedifference between
Treatment vs. Wellness:
Marketing treatmentMotivation: FEAR
“Disease” solution
Consumers NEED
“Directed” purchase
Safety/Efficacy
Marketing wellnessMotivation: HOPE
“Enhancement” benefit
Consumers WANT
“Selected” purchase
Experience/Convenience
“Wellness”
lifestyle solutions:Consumers want
“Wellness”
Four keys togetting there.
Concept needs tobe understandable
or simple to use.
Brands must beendorsed, believed,
and adopted bystakeholders.
Product needs to
user experience.provide a positive
and based upon
Safety and integrity
compelling science.
are essential,
A credible third party vets the product: Academic, Consumer, Regulatory, etc.
3Third Party
A valued second party endorses the product: Friends, Media, etc.
2Second Party
1
The product meets consumer satisfaction.
First Party
All products require validation.The higher the stakes,
the greater the needfor third party validation.
Ideation & innovation in the product development process:
Concept Feasibility Development Commercialization
Market AssessmentIdea CreationBuild ModelsIntellectual Property
Cost AnalysisRegulatory AssessmentRefine ModelsOperational Requirements
Technical DevelopmentMaterial SourcingSales & Marketing PlanningPackage Design
Pilot ProductionLaunch Plan ExecutionManufacturingProduct Management
B2B Nutraceutical Trends:
Limited ScienceUnrestricted Market
Strong ScienceRestricted Market
B2B Nutraceutical Trends:
BiotechnologyCommodity Raw MaterialsBulk Herbs Plant Sciences
Branded Raw Materials
Thousands of companies selling undifferentiated bulk botanicals. Low margin, no IP, no differentiation.
Hundreds of companies selling processed and standardized raw materials. Low margin, limited IP, limited differentiation.
Dozens of companies selling unique or somewhat novel raw materials. Moderate margin, moderate IP, somewhat differentiated.
Very few companies selling researched, novel bioactive compounds. High margin, moderate to strong IP, high differentiation.
A handful of companies selling well researched, novel bioactive compounds. High margin, strong IP, patented.
+ Targeted finished products + Strategic partnerships
Executing on innovation:
✔ Create unique attributes to the brand with relevant point-of-differentiation in the market.
✔ Target a defined consumer market segment.
✔ Don’t sell a product; Build a strategy.
✔ Develop a brand marketing campaign for online andoffline content based upon the Brand Platform.
Executing on innovation:
✔ Build out several unique finished product formulations including dossiers.
✔Aggregate all literature and supportive data into a complete dossier.
✔ Use media outreach, online marketing and segmented marketing approaches to build consumer advocates.
✔ Support the co-brand, driving value across B2B andB2C.
Consumers eat to enjoy, everything else is secondary.Focus on “Bottom Up” approach to building
In Summary
consumer solutions.Deliver a lifestyle solution, not a medicine.Look for unarticulated consumer needs. Most successes:
Create new sub-categoriesBuild new brands, not line extensionsProvide an experience (convenience, taste, etc.)
Peter LeightonAbunda, [email protected](801) 550-6962www.abundasolutions.com
Contact:
Building brands and corporate valuethrough innovation.