innovation as a discipline - can innovation be managed?
TRANSCRIPT
InnovationThe key to sucess
Łukasz PaciorkowskiExecutive Architect, CEE Enterprise [email protected]
© 2014 International Business Machines Corporation
Agenda
• What is innovation?
• Innovation - - interesting add on or necessary capability?
• How to manage Innovation?
• Why IBM?
© 2014 International Business Machines Corporation
What is Innovation?
1.Idea
2.Invention
3.Innovation
Innovation according to IBM: Using a new idea or existing solution in a new context or a way which brings a value.
© 2014 International Business Machines Corporation
Innovation – interesting add on or necessary capability?
Business Models
TechnologyInfrastructure
Applications
Business departments:• Business strategies• New requirements
Market:• New business model• New customers• New markets• Growing expectations
Competition:• New products• New solutions• Increased pressure
Technology:• New trends• New & improved solutions• Technological advancements
Corporation Strategy:• Operational costs reduction• Increased flexibility• Optimization
Regulations:• Law changes• EU regulations
Clients:• New generation of clients• „Informed” customers• Social Media impact
© 2014 International Business Machines Corporation
Innovation – interesting add on or necessary capability?
Business Model
Applications
TechnologyInfrastructure
Tactical initiatives(Quick wins) Strategic initiatives
Delivery ModelsInnovation
Process optimization
New Architectural Patterns Implementation
New products, solutions & services
Legacy systemsinnovation
New Markets &Business Capabilities
Business Transformation
Application Platforms Innovations
Commercial Innovation
Business Model Innovation
Infrastructure Innovations
© 2014 International Business Machines Corporation
Innovation – interesting add on or necessary capability?
BusinessModel
Applications
TechnologyInfrastructure
Tactical initiatives(Quick wins) Strategic initiatives
Network infrastructure modernization
Support requests analysis / Predictive
Analytics
New global collaboration
platform
Business Platforms
consolidation
Migration to the public cloud infrastructure
Help Desk Outsourcing
© 2014 International Business Machines Corporation
How to manage innovation?
Innovation should not be accidental.
Innovation can be managed!
© 2014 International Business Machines Corporation
Innovation Management ModeHelps to setup appropriate structures and processes stimulating innovation ideas and enabling next generation solutions implementation. All of this focusing on generating value & positive business outcomes.
Business Strategy
Innovation Agenda
Innovation Management & Governance
Innovation Enablers
Portfolio Management
Innovation Organization Management
Risk/Benefit Evaluation
Project Management
Knowledge Management
Business Value
Analysis
Incentives and Rewards
Communi-cations
Innovation Strategy Vision
Innovation Mix
Innovation Model
Definition
Value Proposition
Talent Culture Internal Collaboration
External Collaboration
Tools & Frameworks Infrastructure
Innovation Management Model
© 2014 International Business Machines Corporation
Assessment of the organization and innovation experience Sensing
& Envisioning of inputs into the
innovation process
Ideation around
identified areas
Evaluationof ideas identified
Development of selected ideas
Realization of ideas through execution
Innovation Cycle Is a formal process
helping to manage the innovation initiatives life
cycles
Innovation Management Process
© 2014 International Business Machines Corporation
Innovation Projects Portfolio Management Process
Delivery
Step 1Idea
generation
Step 2Review &
Discussion
Step 3Themes
definitions
Step 4Projects
initiatives
Step 5Projectdelivery
Projects
Ideas generation using multiple sources of inspiration (customers, employees, competition, partners)
Ideas review and themes
generation
Themes review and cross domain relationships descriptions
Ideas & Themes are evaluated and classified by the value they bring
to the business
Transforming themes into a
concrete delivery projects
Themes DiscussionIdeas
© 2014 International Business Machines Corporation
Why IBM?
430,000IBMers, in 170 countries, speaking 165 languages
1,110software products in the IBM portfolio
3,000active researchers, including 5 Nobel Laureates
120,000Global Business Partners
6,478U.S. patents in 2012 alone
20 consecutive years of U.S. patent leadership
8,000business analytics consultants with industry experience
$6Binvested in research and development each year
20 consecutive years of U.S. patent leadership
$14Bin analytics softwareacquisitions alonesince 2005
Rich enterprise cloudcomputing capabilitieswith over
$3Bin cloud acquisitionsto date
65,000Service Delivery personnel
© 2014 International Business Machines Corporation
Wybrane referencje
UK Banking OrganizationType of Project:
Innovation Agenda – 5 steps approach Benefits: SLA improvements, Cost improvements, Increased overall added value being delivered by IBM to the client.
UK Banking OrganizationType of Project:
Extreme BlueBenefits: The project has exceeded all expectations of IBM and the client. We can't give out full details of the solution developed at the moment as a number of potential patent and invention submissions are being reviewed
ABN AMRO Value Creation CentreType of Project:
Innovation AgendaBenefits: Cost savings, process optimization, programme achieved exceeded target savings and the project won the bank’s ‘One Bank, No Boundaries’ award.
Barclaycard Loans / FirstplusType of Project:
Innovation DayBenefits: Client feedback from the workshop was extremely positive, valued about collaboration and joint discussion.
Danske BankType of Project:
Innovation JamBenefits: The number of participants exceeded all expectations and the Jam was considered a big success by the bank and IBM.
© 2014 International Business Machines Corporation
Joint InnovationPartnership Programme
(e.g. Value Creation Centre)
InnovationFacilitation Programme
Joint InnovationForum
Support and consulting in
Innovation area
Workshops & presentations around
Innovation
Specific projects focused on innovation
One time events
High engagement from IBM and Customer
Innovation focused onfront end of the projects
Small & big onetime projects e.g. First of a Kind projects
One time consulting/coaching
Regular meetings focusing on multidisciplinary
innovation
One time events Programs & partnerships
High level of involvement
(Client/IBM)
Limited involvement(Client/IBM)
Innovation Partnership Levels (Client + IBM)
© 2014 International Business Machines Corporation
IntelligentCost Reduction
Cloud RoadmapWorkshop
InnovationDays
Workplaceand Mobility
InnovationValue Workshop
Cross ClientEvents
(e.g. TechnologyInnovation Exchange)
InnovationDiscovery
Dragons DenStyle Workshop
InnovationTheme Workshop
Formal programs
PopularTopics
OneTimeEvents
Innovation Jump Start with IBM