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Innovation AccelerationEvolution and Application of our Change Acceleration SolutionsKevin Locke, Sarah Hughes, Paige Toussant
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PINNACLE SPEAKER PROFILE
KEVIN LOCKE
• Principal-in-Charge,
Transformational Solutions
• DHG Healthcare
• Nashville, TN
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PINNACLE SPEAKER PROFILE
SARAH HUGHES
• Manager, IAE Architect and
Knowledge Catalyst
• DHG Healthcare
• Nashville, TN
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Learning Objectives
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Understand how the rapidly changing healthcare environment requires transformational agility (accelerated adoption and execution)
Review the methodology and terminology of the DHG Healthcare Innovation Acceleration solutions
Understand the ongoing evolution and application of our Innovation Acceleration solutions, including Population Health Management, Enterprise Strategic Planning and Service Line Planning
Understand client issues, lessons learned, potential pitfalls and keys to a successful Innovation Acceleration engagement
Preview work-in-progress related to ongoing development of our Innovation Acceleration solution set
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Innovation Acceleration and Risk Capability 2.0
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Innovation Acceleration Solutions
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Innovation Acceleration – Urgency
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… of organizations expect to increase the types of major change initiatives they will undertake in the next 3 years… of CEOs expect to implement change faster than they did 3 years ago
73%
34% … of change initiatives fully meet defined goals
5 / 3The average organization has undergone 5 enterprise changes in the past 3 years(Leadership Transition, Restructuring, Merger or Acquisition, Market Expansion)
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Innovation Acceleration – Science and Theory
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• Stimulates the creative thinking that will generate the innovative spark
• Required by any organization embroiled in transformative change that is being driven by profound market shifts
• Dramatically enhances organizational consensus, reduces leadership time, maximizes resource utilization and accelerates execution
StrengthsFinder helps people uncover their talents,
in order to help them develop their strengths.
The CDI© identifies underlying change symptoms, which
ultimately impact the success of change in the organization.
Identify the symptoms
Measure and prioritize the symptoms
Tailor change management strategies to minimize risk
Transformative Learning //
Jack Mezirow, PhD
• Meaning Perspectives // “The Way Things Are”
• Disorienting Dilemma // Shakes Meaning Perspectives
• Transformative Learning // Perspective Required by Transformation
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Innovation Acceleration Solutions
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Innovation Acceleration – Process
11Engineering
InitiateUnderstanding the
Foundation for Change
Blue SkyEnvisioning
Without Limits
ActivateConstructing a
Sustainable Response
LaunchMoving from
Concept to Realization
Visioning
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Innovation Acceleration – IAE Experience
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• The IAE is used to solve a large business problem, either integrated into a broader scope of work or as a stand alone tool
• The IAE is comprised of 4 Modes; each Mode includes 3 Stages and concludes with a customized, real-time Artifact
Initiate Evaluate, Understand, Why Blue Sky Take Off, Flight, ILSActivate Individual Forces, Organizational Forces, Mitigation Launch ST+A, Measures, Story
• The IAE is a purposely developed experience of 18 to 24 working hours
• The IAE is supported by 8 DHG Healthcare professionals
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Innovation Acceleration – BSV Experience
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• The BSV can be used as a ‘front end’ methodology for visioning, purpose and ideal future state planning
• The BSV is comprised of 5 Stages, aligned with the first 2 Modes of the IAE (Initiate and Blue Sky)
EvaluateUnderstandWhyFlightWhat’s Next
• The BSV is a purposely developed experience of 12 to 18 working hours
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Innovation Acceleration – GPE Experience
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• The GPE can be used as a ‘back end’ methodology for taking defined vision and strategies and drilling down into more detailed tactical planning
• The GPE is comprised of 5 Stages, aligned with the second 2 Modes of the IAE (Activate and Launch)
UnderstandWhyFlight ForcesST+A
• The GPE is a purposely developed experience of 12 to 18 working hours
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Innovation Acceleration – Benefits
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Pace and Urgency
Readiness and Adoption
Focus and Execution
Governance and Accountability
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Innovation Acceleration – Artifacts Vision Flight PlanOpportunity Statement
Force Field Acceleration Blueprint
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Innovation Acceleration SolutionsEvolution and Application
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Innovation Acceleration – Evolution and Application
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IAE/BSV Clients
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Innovation Acceleration – Evolution and Application
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• Leadership Transition and Organizational Realignment (2 regions to 1)• Service Line Planning across the Enterprise
• ke’nekt Population Health / Value-Based Care Strategic Planning• Tactical Execution Planning for 2 Key VBC Initiatives
• Enterprise Strategic Planning• Leadership Team Alignment and Adoption
• Enterprise Strategic Planning• New Market Expansion (Healthcare)
• Consumer Access Planning • Transformation in Re-Imaging Clinical Care
• Oncology Service Line Strategic Planning• New System and Process Adoption
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Future Applications and Work-in-Progress
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Work In Progress
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Refinement of execution planning
Inventory of wayfinding techniques and associated applications
Expansion of team and cross-training of resources
Alignment and embedding in Solution methodologies Right-sizing of Discovery phase Clear definition of Playbook and EPO phases Integration of Discovery, IAE, Playbook and EPO phases
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WIP: ke’nekt TM and ESP Methodology
Understand market
opportunities, current strategic
initiatives and organizational
capabilities
3 - 6 weeks
Discovery
Envision a future, construct an
execution plan, and build
stakeholder consensus
3 days
Innovation Acceleration Experience
Establish an execution
roadmap and governance plan
for sustainable success
3 - 4 weeks
Playbook Development
Ensure optimized execution
through single point
accountability and
performance reporting
1 week/ongoing
Enterprise Performance Optimization
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KEVIN LOCKEPRINCIPALNASHVILLE // TN615.454.9735 // [email protected]
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SARAH HUGHESMANAGERNASHVILLE // TN615.454.9749 // [email protected]